LEARNING AS A MANAGERIAL TOOL

1. STIMULUS GENERALIZATION IN ORGANIZATIONS:

Stimulus generalization refers to how people recognize the same or
similar stimuli in different ways. In other words, it is the process by
which they can generalize a contingent reinforcement from one
setting to another.

2. STIMULUS DISCRIMINATION IN ORGANIZATIONS:

Stimulus discrimination is the ability to recognize differences
among stimuli. As in stimulus generalization, the person learns the
basic stimulus-response-consequence sequence for one stimulus.

3. LEARNING AND TRAINING:

Learning is the major objective of training. If conducted keeping learning
principles in mind, training becomes effective. Many organizations devote vast
resources to training and development to expand the skills and abilities of
their employees.

4. LEARNING THROUGH FEEDBACK:

Feedback is any information that people receive about the consequences of
their behaviour. Feedback has a powerful effect on behaviour and job
performance by improving role perceptions, ability and motivation. This is
known as corrective feedback, because it makes people aware of their
performance errors and helps them correct those errors quickly. Feedback is a
source of motivation. Positive feedback fulfils personal needs and makes
people feel more confident that they are able to accomplish certain tasks.

5. EMPLOYEE INDISCIPLINE