BUGUIAS RURAL WATERWORKS AND WATER SERVICES COOPERATIVE

AUTOMATED BILLING AND COLLECTION SYSTEM

A Project Study

Presented to the

Faculty of the College of Accountancy

University of the Cordilleras

In partial fulfilment

Of the Requirement for the Course

Accounting System Analysis and Design

Agapito, Raquel S.
Erasmo, Kimberly A.
Madkil, Grail L.
Paleng, Diana A.
Ponoluh, Edith

University of the Cordilleras

 COLLEGE OF ACCOUNTANCY
Governor Pack Road, Baguio City
Approval Sheet
This project proposal entitled BUGUIAS WATER WORKS AND WATER
SERVICES COOPERATIVE BILLING AND COLLECTION SYSTEM prepared
by AGAPITO, RAQUEL S., ERASMO, KIMBERLY A., MADKIL, GRAIL L., PALENG,
DIANA A., PONOLUH, EDITH, in partial fulfilment of the requirements for the
course ASAD System Analysis and Design has been examined, accepted and
approved.

JULIE ANN P. ABELLERA, CPA, MBA

Adviser

PANEL OF EXAMINERS
APPROVED by the Committee on Oral Examination on July 3, 2019.

VANESSA M. ROBERTO,CPA,MBA
Chairman

ERWIN L. MEDINA,CPA,MBA DOMINADOR G. SILVESTRE

JR.,CPA,MBA
Member Member

ACCEPTED AND APPROVED in partial fulfilment of the requirements for

the course ASAD Systems Analysis and Design.

VANESSA M. ROBERTO, CPA, MBA

Department Head

JASMIN MAY P. BANIAGA, CMA, CPA, MBA

Dean-College of Accountancy

Acknowledgement
 Conducting a research study is a labour of love- an action of
endurance, determination and persistence. A major project like this is never
the work of anyone alone. The contributions of several people, in their
different ways, have made this study possible. Expressions of warmest
gratitude and appreciation are expected to the following individuals who have
contributed to the realization of this study.
To God Almighty, for providing us this opportunity and granting us the
capability to proceed successfully.
To our parents, for providing us with unfailing support and
encouragement throughout the days of our study and through the process of
researching and completing this study. This accomplishment would not have
been possible without them.
To our research adviser, Ma’am Julie Ann P. Abellera, for being so kind
to us in every times when we have a consultation that she is always there to
give us advice if there’s an error on the details we put in our research. She
consistently allowed this paper to be our own work, but steered us in the
right direction whenever she thought we needed it.
To Barangay Buguias Water Works and water Services Cooperative,
thank you for accommodating and giving us some of your precious time and
be our client. We greatly appreciate for entrusting us some of your
documents and information about your cooperative that are useful in our
study.
To the panellist, for their excellent advices, detailed and constructive
comments and suggestions for the enrichment of or study.
To our friends and schoolmates, for their assistance and comments
that greatly improved our research.
And lastly, to the members of the group, we were not only able to
support each other by deliberating over our problems and findings, but also
by happily talking about things other than our papers.

AGAPITO, Raquel S.
ERASMO, Kimberly A.
MADKIL, Grail L.
PALENG, Diana a.
PUNOLOH, Edith
ABSTRACT
Title: Buguias Rural Waterworks and Water Services Cooperative Automated
Billing and Collection System
1.1 Total No. of Pages: 92
1.2 Text No. of Pages: 82
Researchers: AGAPITO, RAQUEL S.
ERASMO, KIMBERLY A.
MADKIL, GRAIL L.
PALENG, DIANA A.
PONOLOH, EDITH
Type of Document: System Analysis and Design
Type of Publication: Unpublished
Accrediting Institution: University of the Cordilleras
Keywords: System Analysis and Design
Abstract:
Rationale
This study is focused on the billing and collection system of Buguias
Rural Waterworks and Water Services Cooperative which was designed to
resolve the present problems on the existing system. The company is
currently using manual system in all its transaction that was found inaccurate
and unreliable because of the problems encountered in the generation of
reports such as the monthly collection and billings of the consumers. This
made the researchers decide on proposing an automated billing and
collection system. This proposal intends to provide more accurate and
reliable reports as long as entered data are correct, all the rest of the
computations are also correct. In the proposal, the meter reader will be the
one to enter the data’s for the billings of the consumers then the meter
reading device will then be given to the bookkeeper for the updating of
ledgers of the members and monthly billings summary. Upon payment of
bills, that happens fifteen days after the readings are done, the cashier will be
the one in charged in entering the transactions in the system that will be
forwarded to the individual ledgers of the members and report of collection.
The manager will engaged primarily in checking the reports and approval of
disconnection, if there is.
Statement of the Problem
This proposed study entitled “Buguias Rural Waterworks and Water
Services Cooperative Proposed Automated Billing and Collection System”
generally seeks to design a automated revenue and collection system for
BRW&WSC that would facilitate recording of their transactions in an efficient
and effective way.
The study also aims to answer the following questions:
1. What are the processes I the existing manual billing and collection
system of BRW&WSC?
2. What are the problems encountered in the existing billing and
collection system of BRW&WSC and who are involved with these?
3. What are the best possible solution to address the problems
encountered in the existing manual billing and collection system of
BRW&WSC?
4. What are the benefits derived from adopting an automated billing
and collection system for BRW&WSC?
Data Gathering
To design the billing and collection system, the researchers used the
Systems Development Life Cycle (SDLC). The systems development life cycle
(SDLC) is a conceptual model used in project management that describes the
stages involved in an information system development project, from an initial
feasibility study through maintenance of the completed application. A
systems development lifecycle (SDLC) has three primary objectives: ensure
that high quality systems are delivered, provide strong management controls
over the projects, and maximize the productivity of the systems staff.
Consequently, the proponents followed this cycle to ensure that their design
of the billing and collection system for their chosen client is appropriate and
high quality that if implemented, would be of great benefit to the company.
PROBLEM AREAS
MATERIALS
With the interview conducted with the bookkeeper of the cooperative,
the company does not have a problem with their materials.
MANPOWER
With the interview conducted with the bookkeeper of the cooperative,
the company does not have any problem with their manpower.

MACHINE
With the interview conducted with the bookkeeper of the cooperative,
the company does not have a problem with their materials.
METHODS
Manual Billing
In their present billing system, Buguias Rural Waterworks and Water
Services Cooperative still uses the pen and paper method. The meter reader
visits every member’s household to read their water meters and records it in
a piece of paper.
After all the water meter are all read, the copy will then be given to the
bookkeeper for the final computation of water bills. This becomes a problem
when there is occurrence of wrong billing due to non-inclusion of unpaid
surcharges and arrears in the present bill of the member. According to the
interview conducted, this problem is encountered two to three time a year.
This problem results to undervalued amount of bills of the members.
Their billing system is also time consuming because the meter reader
does not give automatically their water bills after reading their water meter.
First, they have to give their current reading to the bookkeeper for the final
computation and will be given back to them for distribution.
Manual Collection
The process starts when the consumers are going to pay their water
bills at the main office of the cooperative. The cashier is the one responsible
for collecting the amounts due. She manually records their payment in an
official receipt. The problem arises in their collecting system when the cashier
is unable to include and record paid surcharges and arrears. The unrecorded
payments of surcharges result to another amount due to the consumer when
the next month’s bill is to be issued and sometimes the consumers complain
about this error. This results to undervalued record of collection and
overvalued count of cash.

Recommendations
The proposed automated billing and collection system for Buguias
Rural Waterworks and Water Services is expected not only to help facilitate
the cooperative’s operations but also to progress member services.
Hence, the researchers recommend that the proposed system should
be implemented. Furthermore, the users must be fully trained in operating
the system and proper maintenance of the new computer software is
necessary to avoid problems and the users can fully utilize the benefits that
can be derived from the modified system. In case of system bugged down,
the use of storage devices is encouraged such as external drives and flash
drives. Having a hard copy of files is also recommended for reference
purposes.
 TABLE OF CONTENTS
Title page 1
Approval Sheet 2
Acknowledgement 3
Abstract 4
Table of Contents 7
CHAPTER I: INTRODUCTION
Background of the Study 11
Statement of the Problem 12
Objectives of the Study 12
Scope and Delimitation 13
Significance of the Study 14
CHAPTER II: Methods and Procedures
Analysis and Design Methodology 17
Data Gathering Instruments 19
CHAPTER III: THE EXISTING SYSTEM
Company Profile 22
Organizational Structure 23
Narrative of Existing System 24
Printing of Current Bill 24
Collection of Bills 26
Ishikawa Diagram 29
Problem Areas 30
CHAPTER IV: THE PROPOSED SYSTEM
Narrative Description 32
Context Diagram 36
Top Level Diagram 37
Explosion 1.0 Billing 38
Explosion 2.0 Recording of Collection 39
Explosion 3.0 Generation of Report 40
 Data Schema 41
Data Flow Dictionary 43
CHAPTER V: COST BENEFIT ANALYSIS
Cost-Benefit Analysis 45
CHAPTER VI: SUMMARY, CONCLUSION AND RECOMMENDATION
Summary 52
Conclusion 53
Recommendation 54
APPENDICES
Screen Design 55
Documentation 82
References 89
Curriculum Vitae 90

LIST OF FIGURES
Figure 4.1 Log In 55
Figure 4.2.1 Main Menu of The Cashier 56
Figure 4.2.2 Bill of The Consumer 57
Figure 4.2.3 Collection of Payment 58
Figure 4.2.4 Sufficient Amount 59
Figure 4.2.5 Insufficient Amount 60
Figure 4.3.1 Main Menu of The Bookkeeper 61
Figure 4.3.2 Handheld Meter Reading Device (Updated) 62
Figure 4.3.3 Handheld Meter Reading Device (Processing) 63
Figure 4.3.4 Handheld Meter Reading Device (Update Successful) 64
Figure 4.3.5 New Readings for the Month 65
Figure 4.3.6 Inquiry of Old Members 66
Figure 4.3.7 Application for New Members 67
Figure 4.3.8 Inquiry for Old Members 68
Figure 4.3.9 Commercial/Residential 69
Figure 4.3.10 Members Ledger 70
Figure 4.3.11 Reports 71
Figure 4.4.1 Menu of the Manager 72
Figure 4.4.2 Account for Disconnection 73
Figure 4.4.3 Accounts Receivable Report 74
Figure 4.4.4 Collection Report 75
Figure 4.4.5 Members Ledger 76
Figure 4.5.1 Meter Reading 77
Figure 4.5.2 Print Bill 78
Figure 4.5.3 Printing 79
Figure 4.5.4 Proposed Residential Bill 80
Figure 4.5.5 Proposed Commercial Bill 81
 CHAPTER I

INTRODUCTION

BACKGROUND OF THE STUDY

The Cooperative society is formed to protect the interest of weaker

sections. It is voluntary association of persons; whose motive is welfare of the

members.

A cooperative is an autonomous and duly registered association of

persons, with a common bond of interest, who have voluntarily joined

together to achieve their social, economic and cultural needs and aspirations

by making equitable contributions to the capital required, patronizing their

products and services and accepting a fair share of risks and benefits of the

undertaking in accordance with the universally accepted cooperative

principles.

Cooperatives around the world use strategies to maintain profitability and

flexibility. They often provide services for the benefit of their members and

the cooperative as a whole. To maintain its continuous service, they must

secure the good communication to their members while also securing their

financial status. Billing and collection system must be effective and accurate

as it governs the financial aspect. Problems arise in terms of billing like

calculating the bills and setting of penalties and in collection process due to

unrecorded payments arrears and surcharges are the primary concern of the

study.
 I N T R O D U C T I O N 12

The researchers proposed this automated Billing and Collection system in

order to help the cooperative’s growth. A system that will generate invoices,

process their payment, calculate penalties, and generate billing report and

issues official receipt. And also, a system that will serve as storage of billing

information on a centralized database wherein, whenever the members or

the board of directors ask for billing reports, the system has the ability to

produce reports immediately and is accurate enough to meet demand.

STATEMENT OF THE PROBLEM

The research aims to come up with a automated billing and collection system

that will help Buguias Rural Waterworks and Water Services Cooperative to

manage their billing and collection accounts more efficiently and effectively.

This research intends to answer the following questions:

1. What are the processes in the existing manual billing and collection system

of BRW&WSC?
2. What are the problems encountered in the existing manual billing and

collection system of BRW&SC and who are involved with these?

3. What are the best possible solution to address the problems encountered in

the existing manual billing and collection system of BRW&WSC?

4. What are the benefits derived from adopting a automated billing and

collection system for BRW&WSC?

OBJECTIVES OF THE STUDY

The purpose of this study is to come up with a automated billing and

collection system that will help Buguias Rural Waterworks and Water Services

Cooperative (BRW&WSC) in preparing their monthly reports of billing and

collection.
 I N T R O D U C T I O N 13

These are the specific objectives of the study:

1. To enumerate the processes involved in the existing manual billing and

collection system of the cooperative.

2. To identify the problems encountered in the existing manual billing and

collection system.
3. To come-up with the best possible solution by proposing an automated

billing and collection system of BRW&SC.

4. To list down the benefits derived from adopting the prosed automated

billing and collection system for BRW&SC.

SCOPE AND DELIMITATION

This research covers the study of the automated billing and collection

system for the presentation of reports for billing and collection of Buguias

Rural Waterworks and Water Services Cooperative. This will help the

management staff of the cooperative for proper reading and collection of

payments from members that will soon be used for more efficient reporting

and decision making.

All information with regards to billing must be well calculated inside the

billing system. The system will also compute the penalties when the

member’s failed to settle their payment on scheduled time on their contract

agreement.

The billing and collection process also include meter reading, posting to

individual subsidiary ledger of billed consumption, collection of payments,

updating of individual subsidiary ledger in the member’s consumption of

 I N T R O D U C T I O N 14

domestic water. The reports that will generate through these steps are billing

and collection reports.

Billing and collection system focuses on collection process and issuance

of official receipt to client. Billing and Collection System processes only the

transaction between the agreed contracts by the client and as soon as the

payment process is done the collection information will be forwarded to

Account Receivable. The proposed system design to improve the current

billing and collection process. It also focuses on matters of security ensuring

that the authorized persons only are allowed to access the system.

Billing and Collection System doesn’t cover the process of member’s

information because it only focused on billing and collection process. Its

concern is to calculate every bill of member’s account but not the company’s

financial statement. It doesn’t cover employee’s information like how many

days of their attendance and absences when they start working to their

assign duties. It doesn’t cover the member’s information, employee’s

information and other transaction. It only covers the billing and collection

transaction between the Buguias Rural waterworks and its members

SIGNIFICANCE OF THE STUDY

The study was intended to make the present billing and collection system

of the company more efficient and effective and give an overview of the

importance of using technology in its day-to-day operation that leads in a

better and more reliable method of billing, collection and reporting.

To the Members
 I N T R O D U C T I O N 15

The study would enhance the management and stewardship to improve

the services of the cooperative. It would boost up the recording of

transactions such as water bill payments and surcharges. It will help the

member easily access their outstanding balances with regard to the water

consumption bill, and saving deposit.

To the Employees

The study would be beneficial for faster and accurate preparation of

individual subsidiary ledgers for the member’s necessary to make good

decisions and for updates of member’s outstanding balances. Time

constraints in preparation of individual ledger and accounts will be lessened

in the proposed system.

To the Researchers

The study would develop the critical thinking aspect of the researchers. It

will help the researchers in developing their abilities to prepare and design a

better system for the cooperative. It will help them to understand the

different problems of cooperative like inconsistencies in recording and

transferring the transactions, example, payments from the official receipt to

individual ledgers and how they can solve it with the proposed accounting

system.

To the Future Researchers

The study will give an idea what billing and colletion system is and how

this system makes the transactions of cooperative time efficient and how can

it help the generations from the system. It will also help them understand
 I N T R O D U C T I O N 16

how a cooperative works, what are the problems commonly encountered and

best possible solutions to adopt. This study will also be references for the

students in case they want to design a system of a cooperative.

 CHAPTER II

METHODS AND PROCEDURES

ANALYSIS AND DESIGN METHODOLOGY

In Barangay Salingao, Buyacaoan, Buguias, Benguet where Buguias Rural

Waterworks and Water Services Cooperative is located the proponents

interview the manager of above mention cooperative. Being hospitable and

accommodating, they provide the proponents all reliable information they

need.

The researchers’ approach to collection of data as to the analysis and

design of the study is more on qualitative in order to utilize effectively the

gathered information of the cooperative and come up with a proposed system

suitable to the cooperative.

The System Development Cycle (SDLC) Method was the tool used in

developing this design.

Planning

Planning is the fundamental management function, which

involves deciding beforehand, what is to be done, when is it to be done, how

it is to be done and who is going to do it. The researcher come up with a

proposed plan in improving the cooperative’s existing billing and collection

system to be more effective and efficient.

In this stage the researchers plan to gather data from the Buguias

waterworks management through formal and informal interview about their

 METHODS AND PROCEDURES18

current system. Process and study the data gathered, identify the current

problems encountered and device a system suitable to address their current

problems. The researchers also included to identify the cost of the project and

the support needed to implement the proposed system successfully.

Analysis

A systematic examination and evaluation of data or information, by

breaking it into its component parts to uncover their interrelationships.

Opposite of synthesis

The proposed system program was designed by researchers in order to

help the cooperative to solve the problems and inconsistencies in their

existing system. On this stage, the developers started programming the

proposed system. From the design of user interface and identification of all

the inputs, outputs and processes that are needed to create the system

project. The System Development Life Cycle (SDLC) Method was the tool used

in developing this design.

Design

The design phase comes after a good understanding of customers’

requirements, this phase defines the elements of a system, the components,

the security level, modules, architecture and different interfaces and type of

data that goes through the system.

The proposed system program was designed by researchers in order to

help the cooperative to solve the problems and inconsistencies in their

existing system. On this stage, the developers started programming the

 METHODS AND PROCEDURES19

proposed system. From the design of user interface and identification of all

the inputs, outputs and processes that are needed to create the system

project. The System Development Life Cycle (SDLC) Method was the tool used

in developing this design.

Implementation

Implementation phase comes after a complete understanding of the

system requirements and specifications, it’s the actual construction process

after having a complete and illustrated design for the requested system.

The proposed system is to be installed but the researchers will not

undergo through this stage nevertheless, if the proposed system will be

accepted by the Buguias Rural Waterworks and Water Services Cooperative it

will be installed.

Support

It occurs after the system is implemented. Its objective is to keep the

system running productively by providing support to end users and

maintaining likewise enhancing the automated billing and collectoion system.

The developers have the responsibility to keep the system well-

functioning and upgrades. The researchers can act as a middle support

between the developers and the cooperative.

DATA GATHERING INSTRUMENTS

The instruments used in gathering information are through informal

interview and with the use of social media with the bookkeeper. The
 METHODS AND PROCEDURES20

researchers also used recordings and camera to better document the

interview. The following were the questions asked;

1. What are the processes in your present billing and collection system?
2. Who are the personnel involved in your present billing and collection

system?
3. How do you compute the present billing of the members?
4. What are the reports generated in your present billing and collection

system?
5. What are the problems encountered in their present billing and

collection system?
 CHAPTER III

THE EXISTING SYSTEM

COMPANY PROFILE

Water, a necessity, is the most important resource in a person’s life.

However, not everyone has access to it.

Some locals saw the importance and need of it especially in the

barangays called Abatan and Bekes, Buyacaoan where businesses of different

kinds are blooming and residential houses are increasing but is being held

back by the lack of water.

In Barangay Salingao, Buyacaoan, Buguias, Benguet, Buguias Water

works and Water services was established on the year 2006 by the help of

each resident in the said barangay that was managed by Mr. Marcelo Endi,

the manager. They were inspired to build this cooperative because their main

problem is scarcity of water. With the help and support of each member in the

barangay they started to create it in the year 2006. It took years for the

cooperative to open. But after years of preparation and development, the

cooperative started to operate on the year 2010. It started to supply water to

the people of barangay Abatan and Bekes, Buyacaoan. Then, Barangay

Bangao was included as well.

The cooperative was registered under R.A.9520 on February 16,2010.

The domestic water was the first service offered by the cooperative and is

extended to the qualified members, the consumers of their service are called
 E X I S T I N G S Y S T E M 22

members. It took them years to create the cooperative because they lack

facilities and a capital to be used.

The head agency is the Board whose function is limited to policy-

making, it does not engage in the detailed management of the district.

Actually, the cooperative has 8 working staff, 3 full time and 5 part-timers.

Even though they are few, they have a lot of contributions but errors cannot

be prohibited in their lists of accounts.

The cooperative currently has over 149 consumers from these three

barangays. They only started with 30 consumers by 2010.Base on the

number of members per year, the cooperative members increase steadily in

volume each year.

ORGANIZATIONAL CHART

General Assembly

Audit Board of Election

Committee Committee
Directors

Secretary Treasurer

Med/Con Membership Training Education

NARRATIVE Committee
OF THE EXISTING SYSTEM
Committee Committee
 E X I S T I N G S Y S T E M 23

Printing of Current Bills

The process starts when the meter reader, at the same time the

current water bill distributer, visits all their member’s households and checks

and writes the current water reading of the members in a sheet of paper

which is for recording of water readings. Water reading is done on the very

last day of the month or at the first day of the incoming month. This record

will then be forwarded to the bookkeeper. The book keeper will then be

checking if all meters are read by the meter reader. If there is missing, then

she will contact the latter, if there is none then she will proceed in checking if

the member hasn’t paid his or her water bill for the previous month. If the

consumer still hasn’t paid, he or she will be charged of a 10% surcharge, if it

is already paid, there will be no surcharges. The present reading less the

previous reading results is the cubic meter consumed by the member for the

current month and will be the basis of computation. The bill is computed

using the following table:

Table 1.2 Computation of Bills

 E X I S T I N G S Y S T E M 24

residential or institutional Commercial

cubic meter Price cubic meter price

₱1,932.5
0- 10 ₱387.00 0-25
0
11 – 20 ₱40.00 26-1000 ₱83.50
21-30 ₱41.00 over 1000 ₱93.00
31-40 ₱44.00
41-50 ₱45.50
over 50 ₱50.00

The consumer is charged a minimum amount of ₱387.00 for

consumption of 10 cubic meter or less for residential and ₱1,932.50 for a

consumption of 25 cubic meter or less for commercial establishments. In

excess of the minimum an additional rate is provided. A residential area that

consumes more than 10 cubic meter will be charged ₱40.00 on every cubic

meter. If say one consumes 14 cubic meters, he will pay (14 x ₱40.00) or

₱560.00 and so on.

After the computations, the bookkeeper will encode it on an excel

billed format and prints it out later on. The printed current water bill will then
be given back to the water meter reader/ bill distributer and distributes it
back to the members. The billing process takes 5-7 working days from the
time the meter reader visit the members time to the time he gets back to
distribute the bill.

When there is disconnection the fee will amount to ₱12,000.00. Connection

charges to ₱3,000.00

Collection of Bills

Payment of bills is due every 15th day of the month. The process will

start with the members going to the office located at Barangay Salingao,
 E X I S T I N G S Y S T E M 25

Buyacaoan, Buguias, Benguet with the current water bill reading which will

then be presented to the cashier. The latter will then record the payment of

bills in an official receipt. The official receipt will be printed in duplicate copy,

the carbon copies and the original copy. The original copy will be given back

to the member as their proof and the carbon copy will be filed by the

bookkeeper for reference purposes. When all payments are done, the

bookkeeper will then update the reports of the cooperative. First is the

individual ledgers of the members wherein she will record the total amount

paid and also includes to update the general journal. Next is the record for

total collection for the month, wherein she will summarize all paid member

bills for the current month.

FIGURE 2.1 (PRINTING OF CURRENT BILLS)

 E X I S T I N G S Y S T E M 26

FIGURE 2.2 (COLLECTION OF BILLS)

 E X I S T I N G S Y S T E M 27

MEMBERS CASHIER

Current bill
Current water reading
bill reading Official receipt 2

Records in an Update reports

Official receipt and books

Ledgers
and
Journals
Official receipt 2

Official receipt 1

End

Consumer
E X I S T I N G S Y S T E M 28
 E X I S T I N G S Y S T E M 29

PROBLEM AREAS

Materials

With the interview conducted with the bookkeeper of the cooperative,

the company does not have a problem with their materials.

Manpower

With the interview conducted with the bookkeeper of the cooperative,

the company does not have any problem with their manpower.

Machine

With the interview conducted with the bookkeeper of the cooperative,

the company does not have a problem with their materials.

Methods

Manual Billing

In their present billing system, Buguias Rural Waterworks and Water

Services Cooperative still uses the pen and paper method. The meter reader

visits every member’s household to read their water meters and records it in

a piece of paper.

After all the water meter are all read, the copy will then be given to the

bookkeeper for the final computation of water bills. This becomes a problem

when there is occurrence of wrong billing due to non-inclusion of unpaid

surcharges and arrears in the present bill of the member. According to the

interview conducted, this problem is encountered two to three time a year.

This problem results to undervalued amount of bills of the members.

 E X I S T I N G S Y S T E M 30

Their billing system is also time consuming because the meter reader

does not give automatically their water bills after reading their water meter.

First, they have to give their current reading to the bookkeeper for the final

computation and will be given back to them for distribution.

Manual Collection

The process starts when the consumers are going to pay their water

bills at the main office of the cooperative. The cashier is the one responsible

for collecting the amounts due. She manually records their payment in an

official receipt. The problem arises in their collecting system when the cashier

is unable to include and record paid surcharges and arrears. The unrecorded

payments of surcharges result to another amount due to the consumer when

the next month’s bill is to be issued and sometimes the consumers complain

about this error. This results to undervalued record of collection and

overvalued count of cash.

 CHAPTER IV

THE PROPOSED SYSTEM

NARRATIVE DESCRIPTION

After thoroughly understanding and analysing the existing billing and

collection of Buguias Rural Waterworks & Water Services Cooperative, the

researchers decided to propose a automated billing and collection system

that will give benefits to the organization and members with regards to their

daily transactions. The proposed system covers payment collection and

billing process of the cooperative.

Equipment

For the billing system, the researchers proposed the acquisition of two

handled Bill HT368 meter reading device. These meters’ reader has a built-in

thermal paper printer which will automatically compute and print the bills

after keying the present reading of the water meters, the thermal paper has

80 mm diameter with a maximum capacity of 150 ft. long thermal paper. This

will be of great help for the meter reader and the bookkeeper for it eliminates

the problem of the billing process. The researchers also propose to acquire a

two set of computer intended for the cashier and the bookkeepers’

convenience.

The researchers proposed the acquisition of Epson Tm U950 Printer

thermal paper printer that is connected directly to the computer used by the

cashier which will be printing a receipt for payment of water bills which will

serve as an evidence of payment.

 P R O P O S E D S Y S T E M 32

Software and Back-up

The researchers' proposed system does not intend to entirely eliminate

the existing system of the organization but rather it aims to upgrade the

current computer set which utilizes only the Microsoft Excel to convert the

previously partially automated into a fully working automated one. Visual

basic based billing and collection system and database will be used and

embedded in the proposed system. Additionally, the proposed system is

solely designed for Buguias Rural Waterworks and Water Services and is

primary intended to minimize the current problem that occur in manual

system. Also, it will speed up the time in recording transactions and reports,

help in the generation and preparation of accurate and reliable collection

reports that will help in the decision-making and internal control of the

cooperative's management. The owner will use VMWare vCenter Server

because of its intuitive data loss prevention system and also use storage

device like flash drive so that if the system bugged down, there will always be

a back-up.

Reports

The proposed system processes and generates reports for the unpaid

balances, total billing for the current month and notice of disconnections.

Levels of access

In the proposed system, the manager, bookkeeper, cashier are the

only authorized users with appropriate levels of access. This is one way of

maintaining security.
 P R O P O S E D S Y S T E M 33

The manager can access the system for viewing total collections of the

month and final notice of disconnection.

The cashier’s level of access is limited to the collection of domestic

water consumption payments, and is restricted from management functions

such as adding and editing accounts.

The bookkeeper’s level of access is limited to the viewing and checking

of the reports generated by the system.

Billing

Billing process starts from the meter reader going to the three other

barangays every last day of the current month or first day of the coming

month with a handheld meter reading device. The device to be used by the

meter reader will issue water bill statement after putting the members'

current water consumption reading. The water bill statement will be given

immediately to the member. This method will speed up the billing process

ensuring that the members' water consumption was measured precisely and

reliably and discrepancies are eliminated.

The bookkeeper will use the meter readings from the memory card to

generate a billing report summary that automatically updates the individual

ledgers of the consumers.

Collection Process

The cashier will log-in to the menu specifically under the transactions tab.

Member's water meter number or name shall be entered into the system
 P R O P O S E D S Y S T E M 34

automatically computes for the 10% surcharge for bills not paid on due dates

which will be added to the current bill of the member.

Simultaneously, when the payment is received, the cashier will enter the

payment into the system and the system will generate an official receipt as

an evidence of the member's payment. Also, upon the entry of the data, the

system will automatically be updated in the subsidiary ledgers, general

ledger and general journal which will be reflected in the bookkeeper's menu.

Due accounts

The researchers propose that the cooperative will implement regarding

the disconnection process a notice when the member fails to pay the due and

demandable bill after one-month grace period from the date it is due. The

amount includes the receivable, 10% surcharge.

 P R O P O S E D S Y S T E M 35

CONTEXT DIAGRAM
 P R O P O S E D S Y S T E M 36

TOP LEVEL DIAGRAM

 P R O P O S E D S Y S T E M 37

EXPLOSION 1.0 BILLINGS

Name of consumer
Address Meter
Meter reader no.

Current water
consumption
1.1

Computation of
current water
Water bill
consumption

1.2

Additional of surcharges
&subtraction of discount &
amortization

Surcharges
&subtraction of
discount &
amortization

1.4 Printing
1.3
of final bill
Computation of
Total amount
total amount
due
due
 P R O P O S E D S Y S T E M 38

EXPLOSION 2.0 RECORDING OF COLLECTION

Payment

Cashier 2.0
Recording of
collection Collection

2.1 Check
total amount

Total amount

2.2

Update
members ledger &
total collection

EXPLOSION 3.0 GENERATION OF REPORT

 P R O P O S E D S Y S T E M 39

Database schema
 P R O P O S E D S Y S T E M 40

This database schema will provide information so that the database

system will be understood. The database schema contains the following

information:

1. Log-In
(Name, Position, Password)
2. Main Menu
a. Cashier
(Name, Meter Number, Address)
b. Bookkeeper
(Handheld meter device, Inquiry, Reports)
c. Manager
(Account for disconnection, A/R report, Collection report, Member’s

ledger)
3. Handheld Meter Reading Device
(Meter reading)

4. Cashier

(Name, Meter no., Address)

5. Collection of payment

(Amount rendered, Amount due, Change)

6. Handheld meter device

(Update, Water meter reading)

7. Inquiry
(Application for new member, Inquiry for old member)
8. Inquiry for old member

(Commercial, Residential)

9. Reports
(A/R report, Collection report, Members ledger)
 P R O P O S E D S Y S T E M 41

Data Flow Dictionary

Data Flow Name: water bills

Description: this is the computed water bills of the consumer

From: billing

To: customer

Data Flow Name: meter readings

 P R O P O S E D S Y S T E M 42

Description: this contains the water meter readings for the current month.

From: billings

To: bookkeeper

Data Flow Name: remaining unpaid balances

Description: updated Summary of unpaid Balances of Members

From: report generation

To: bookkeeper, manager

Data Flow Name: total collections

Description: updated summary of payment collections

From: report generation

To: bookkeeper, manager

Data Flow Name: notice of disconnection

Description: a document that notify the member about disconnection

From: report generation

To: manager
 CHAPTER V

COST BENEFIT ANALYSIS

Table 2.1

Cost Total
Hand Held Meter Reader And Bill
₱9,360.00 ₱18,720.00
Printer
Computer Set 30,000.00 30,000.00
Printer 13,000.00 13,000.00
Programmers Fee 57,930.00 57,930.00
TOTAL ₱119,650.00
The proposed system will have an initial investment of ₱119,650.00.

Based on the researchers’ interview with Sir Delfin Catchin, non-network

service department manager of BENECO, the developers may be able to

develop our proposed system within 1 – 2 months due to availability of

information online. The programmers’ fee was based on average fee of a

programmer according to the department of labor and employment (DOLE)

website. And the computer and printer cost was based on the price of Enigma

computer parts and computer shop, Legarda branch.

 C O S T B E N E F I T A N A LY S I S 4 4

Comparative Analysis

Annual office supply cost of the current system

Table 2.2
ANNUAL
PARTICULARS COST QUANTIT TOTAL
Y
Bond Paper (Per Ream) ₱280.00 180 ₱50,400.00
Folder ₱150.00/ 25pcs 300 pcs 1,800.00
Ledger ₱50.00 4 200.00
Journal ₱50.00 6 300.00
100
Carbon Paper ₱695.00/ 100sheets 695.00
sheets
₱2,500.00/
Official Receipt Pad 36 10,000.00
10booklet
Ball Pen ₱60.00/ box 3 boxes 180.00
Ink ₱275.00/bottle 5 bottles 1,375.00
Stapler Wire ₱150.00/ 10box 25 boxes 375.00
300
Fastener ₱185.00/ 50pcs 1,110.00
pieces
TOTAL ₱66,435.00
The annual consumption of office supply was based on the interview

with the bookkeeper of the cooperative.

Annual office supply expense of the proposed system

Table 2.3

ANNUAL
PARTICULARS COST TOTAL
QUANTITY
Bond Paper (Per Ream) ₱280.00 24 ₱6,720.00
Folder ₱150.00/ 25pcs 150 Pcs 900.00
Ball Pen ₱60.00/ Box 3 Boxes 180.00
Ink Of Office Printer ₱275.00/Bottle 5 Bottles 1,375.00
Stapler Wire ₱150.00/ 10box 10 Boxes 150.00
Fastener ₱185.00/ 50pcs 150 Pieces 555.00
₱150.00/ 10
Thermal Paper Roll 10 150.00
Rolls
Ink Ribbon ₱150.00 0.174 27.00
TOTAL ₱10,057.00
 C O S T B E N E F I T A N A LY S I S 4 5

The existing system will have an annual office supply expense of

₱66,435.00 while the proposed system will have an annual office supply

expense of ₱10,057.00. The office supply cost was greatly reduced by

₱56,378.00 due to the use of computer data storage and memory hard drive

as back up and storage of files. There is no need to use carbon paper and

receipt pads because the proposed system has the ability to print receipt. The

thermal paper cost was based on CDR King Store, Abanao branch. A 150 feet

roll thermal paper can produce 200 receipts having 9 inches in length and

with a typical receipt of the length of 9 inches containing 300-400 printed

characters, that’s 10,000 receipts per ink ribbon or 20,000-50,000 per

cartridge, with that being said the cooperative may use at most one ink

ribbon per 5 years having a consumer of 145 and bill them monthly which will

produce about 1740 receipts per year.

Other expenses:

Current System

Table 2.4

Meter Reader Fare Cost

No Of
Cost Annual Cost Total
Employee
To Read Water
₱200.00 ₱4,800.00 2 ₱4,800.00
Consumption
To Distribute Bill ₱200.00 ₱4,800.00 2 4,800.00
Total ₱9,600.00

The cooperative employ two-meter reader with an allowance of

₱200.00 each when they are tasked to read the members’ consumption and

another ₱200.00 each when they distribute the bills.

 C O S T B E N E F I T A N A LY S I S 4 6

Proposed system

Table 2.4

Meter Reader Annual Fare Allowance ₱ 4,800.00

Repairs And Maintenance 3,000.00
Depreciation Of Handheld Computer With Built In
1,248.00
Printer
Depreciation (Computer Set With Printer) 8,600.00
Amortization Of Programmers Fee 5,793.00
Total ₱ 23,441.00

The meter readers’ annual fare allowance was reduced by half in the

proposed system because he will be able to read the member consumption

and issue bill on the spot thus reducing the travel time. The depreciation of

the handheld computer with built in printer is based on its lifespan of 15

years while the computer set and printer has an estimated useful life of 5

years.

Comparative summary of annual costs

Existing System Proposed System

Annual Annual
Particulars
Cost Particulars Cost
Office Supply Expense ₱66,435.0 Office Supply Expense ₱10,057.0
(Table 2.2) 0 (Table 2.3) 0
Other Expense (Table Other Expense (Table
9,600.00
2.4) 2.5) 23,441.00
₱76,035. ₱33,498.
Total
00 Total 00
The annual cost of using the existing system is ₱76,035.00 while the

proposed system has an annual cost of ₱33,498.00 thus creating an annual

cash flow of ₱42,537.00

 C O S T B E N E F I T A N A LY S I S 4 7

Cash flow analysis

Annual Expense Of The Existing System ₱76,035.00

Annual Expense Of The Proposed System 33,498.00
Total Savings 42,537.00
Less: Tax 0.00
Savings After Tax 42,537.00
Add: Amortization 5,793.00
Total Depreciation 9,848.00
Total Cash Flow After Tax ₱58,178.00
The cooperative is tax exempt. Base on the analysis the proposed

system has a positive cash inflow of ₱58,178.00. This indicate that the

proposed system is very much acceptable.

Net present Value

Annual Cash Flow ₱58,178.00

Present Value Of Ordinary Annuity Of 1
8.1109
For 10 Years
Present Value Of Each Cash Flow 471,875.94
Less: Development Cost 119,650.00
Net Present Value ₱352,225.94
Present value was computed by the present value of ordinary annuity

of 1 for 10 periods at 4%, current inflation rate, to come up with the net

present value of ₱352,225.94. Since the net present value is positive, the

project is very much acceptable.

Payback Period

Cost of investment ₱ 119,650.00

= =2.02 years
annual savings ₱ 58,178.00
Payback period is the amount of time to recover the cost of the

investment, the length of time the investment reaches breakeven point.

 C O S T B E N E F I T A N A LY S I S 4 8

Profitability index

present value of cash inflow ₱ 352,225.94

= =2.65
by cost of investment ₱ 119,650.00

When the profitability index is greater than one, it indicates that the

project is profitable and acceptable.

Intangible Benefits

The proposed billing and system is a system that sought to address the

problem of manual billing of Bugias Water Works. The proposed system will

then improve the current system and may have impact on its current

manpower; thus, the manpower can better perform other task and increase

transparency and may result to acceptability or not by the members.

The proposed system,billing and collection system for Buguias Water

Works comprised the billing, storing the records in a database and report

generation. 1) The system generates billing statement that indicates the

water consumed and its corresponding cost. 2) Transactions records are

stored in the system's database. 3) Report generation as needed by the

management for decision making purposes and in monitoring the periodic

transactions as required and or needed by the decision-making body of the

cooperative.

Another benefit that can be derived from the proposed system is the

on-spot and accurate billing. The process of reading the members meters and

distribution of bills could be greatly reduced from 5-10 days to 1 day. The

meter reader does not need to use pen nor paper because he has the device
 C O S T B E N E F I T A N A LY S I S 4 9

where the records are kept and stored. There is also assurance that all

consumers will be billed and their meters are read. Because the system

guides the meter reader through displaying systematically the members and

showing the overall numbers of meter read over the numbers of all member’s

meter.

The occurrence of error will be greatly reduced because the system

automatically computes the bills and when the payments are received the

system updates all the record thus keeping an up to date records. No more

manual computation. The system has the ability to show record at a snap

making data recall very easy. The bookkeeper does not need to go through

piles of documents, thus reducing the days to process corrections and

irregularities. Whereas on the current system it takes 2 days to process

correction and 6 days to process irregularities. It also reduces

misunderstanding because the records are easily accessible.

 CHAPTER VI

SUMMARY, CONCLUSION AND RECOMMENDATION

SUMMARY

This study is focused on the billing and collection system of Buguias

Rural Waterworks and Water Services Cooperative which was designed to

resolve the problems with their current system. The company is currently

using manual system in all transactions that was found inaccurate and

unreliable because of the problems encountered in the generation of

recording records of transactions as well as if the payment was already

receive or not. This made the researchers decide on proposing a automated

billing and collection system. This proposal intends to provide more accurate

and reliable billing transactions as long as entered data is correct. With the

new system, the company can no longer free from error on the billing of

every transaction that was incurred.

In order for the Buguias Rural Water Works and Water Services to

create a qualitative and effective methods about their system. The

researchers give their whole heart to help the cooperative solve their

problem. First, they plan to gather all their data through informal interview

and with the use of social media with the bo0okkeeper. While analysing their

main problem, the developer started programming the proposed system by

using System Development Cycle method as a tool used in developing the

design. The proposal system is to be installed but the researchers will not

undergo through this stage, nevertheless, if the proposed system will be

 SUM MA RY, CONCLUSI ON A ND RECOM M ENDATI ON 51

accepted by the Buguias Rural Water Works and Water Services then it will be

installed.

In Barangay Salingao, Buyacaoan, Buguias, Benguet, Buguias Rural

Water Works and Water Services was established on the year 2006 but

started to operate on the year 2010. Scarcity of water is their main problem

so all the residents help each other to built the cooperative. They have 149

consumers. In computing the bills of every member, it was divided into two

either commercial or residential. The consequence of not paying on time will

result to have an additional payment of 10% surcharge. For the

disconnection, it will amount to 12000 pesos and connection charges to 3000

pesos. About their problem areas, they don’t have problem on the machine

and manpower but on the machine, they do lack on computer and storage

devices and in methods computation of the water bills and also the billing is

time consuming.

CONCLUSION

In line with the stated problems and findings conducted by the

researchers, they have concluded that the proposed system is technically,

operationally and economically feasible. The proposed system is found to be

more efficient and effective because it will lead to a more reliable and

accurate billing and collection system for the generation of timely reports as

needed in the system.

Besides the aim to minimize the problems encounters by the

cooperative, the researchers also aim to improve the system of monitoring

 SUM MA RY, CONCLUSI ON A ND RECOM M ENDATI ON 52

the services offered by the cooperative in order to inspect the overall

performance of its operations.

The researchers therefore conclude that adopting the proposed billing

and collection system would indeed help in catering the services they offer.

RECCOMMENDATIONS

The Barangay Salingao, Buyacaoan, Buguias, Benguet where Buguias

Rural Waterworks and Water Services Cooperative automated billing and

collection system is expected not only to help facilitate the cooperative’s

operations but also to progress member services.

Hence, the researchers recommend that the proposed system should

be implemented. Furthermore, the users must be fully trained in operating

the system and proper maintenance of the new computer software is

necessary to avoid problems and the users can fully utilize the benefits that

can be derived from the modified system. In case of system bugged down,

the use of storage devices is encouraged such as external drives and flash

drives. Having a hard copy of files is also recommended for reference

purposes.
SUM MA RY, CONCLUSI ON A ND RECOM M ENDATI ON 53
 APPENDICES

Screen Design

Log-in

As a computer security, logging in is the first process by which any

authorized persons access to the system by identifying and authenticating

themselves. The user credentials are “name”, “position” and “password”.

These authorized persons who can access the billing and collection system

are the manager, bookkeeper and cashier.

After keying the name, position and password, it leads to the main

menu of each employee.

Figure 4.1(Log-in)

Main Menu
 APPENDICES55

This screen welcomes the authorized user of the system. It will also

give the user the applicable menu according to the level of access. The main

menu or main screen is offering the top level of basic choices for the

proposed billing and collection system. This window contains menu buttons

that the user can click to work on. The proposed screen design for main menu

is subdivided into three according to the level of access of the employee.

A. Main menu of the Cashier

Figure 4.2.1 main menu of cashier

The main menu of the cashier doesn’t have any other option

buttons because her only access is only on collection so the system will

direct her straight to the payment section. This screen will compose of

the following: “name”, “meter no”, and “address”. Once this thing is all

entered, the cashier will press “OK” button then the system will direct

her to another screen which will show the current bill of the member

Figure 4.2.2 (bill of the consumer)

 APPENDICES56

After checking if the amounts in the screen corresponds with the

amount with the bill given by the consumer, she then presses ok that

will lead her to another screen for payment.

Figure 4.2.3 (collection of payment)

 APPENDICES57

1877.50

This screen is for entering the amount of payment. The amount

due will automatically be shown by the screen for easy collection. The

cashier will then enter the amount in the “amount rendered” button.

Then, the “change” button will automatically show the amount in

excess of the amount given.

Figure 4.2.4(sufficient amount)

 APPENDICES58

2000.00

1877.50

122.50

The cashier then presses the “PRINT” button to print the receipt

of the consumer.
In instances of under payment, the system will automatically

show a red color amount as a sign that the amount inputted does not

correspond with the amount that should be paid. This serves as a

control for unpaid amount that their previous system experiences.

Figure 4.2.5(insufficient amount)

 APPENDICES59

1787.50

1877.50

After keying of the amount paid, the system will automatically

update the collection report.

B. Main Menu of the Bookkeeper

Figure 4.3.1
 APPENDICES60

MAIN MENU

Unlike the menu screen of the cashier, the bookkeeper’s menu

will compose of the buttons namely “handheld meter reading device”,

“inquiry” and “reports”.

Hand Held Meter Reading Device

The hand held meter reading device button will be accessed by

the bookkeeper for the updating of the readings of the current month

and for accessing the record of the summation of the readings for the

month this option is composed of two buttons “update “and “water

meter reading”.

Figure 4.3.2
 APPENDICES61

The meter reader will give the reading device to the bookkeeper.

The meter reading device will be connected to the computer system

with the use of the ducking device (shown in the documentation). The

bookkeeper will then press the “update” button then another screen

will show up.

Figure 4.3.3
 APPENDICES62

This screen means that the updating of reading is on process.

Once the updating is completed this screen will show up which means

that the update is successful.

Figure 4.3.4
 APPENDICES63

After the update is successfully done, the system will

automatically update everything else such as the member’s ledgers

and the billing report.

The bookkeeper will be able to look at the new reading for the

month by clicking the “water meter reading” button. Once it is clicked,

a screen will show up showing the updated reading.

Figure 4.3.5 (new readings for the month)

 APPENDICES64

BACK PRINT
The bookkeeper also has the option to print the report.

Inquiry
Back to the main menu of the bookkeeper, the inquiry button is

for the application of new members and for old members if they have

questions and inquiries. When the bookkeeper will press the button

“inquiry” a screen will pop-up that has the following buttons namely

“application for new members” and “inquiry for old members”.

Figure 4.3.6(inquiry of old members)

 APPENDICES65

The application for new member is for new connections of the

service offered. When this button is pressed it will show a document

that is editable for the new member. After entering the necessary

things, the bookkeeper has the option to print the document for the

signature of the new member.

Figure 4.3.7(application for new members)
 APPENDICES66

APPLICATION FOR NEW MEMBER

BACK PRINT

The “inquiry for old members” button is for the members who

have question or corrections to make. The bookkeeper will press the

button and a screen will come up.

Figure 4.3.8 (inquiry for old members)

 APPENDICES67

This will ask if the members classification is residential or

commercial. After choosing one it will lead to another screen that will

need the following: Name, Address, Meter Number and Area.

Figure 4.3.9 Commercial/ Residential

 APPENDICES68

BACK OK

After keying all necessary info and clicking “OK” button it will

lead to another screen that will show the members subsidiary ledger.

Figure 4.3.10(Members Ledger)

 APPENDICES69

Jerome May-on

Abatan, Buguias, Benguet

24538-11

Residential

BACK PRINT
The bookkeeper also has the option to print.

Reports
The reports button will be used for accessing the reports related

to billing. This screen will be composed of buttons namely “accounts

receivable report”, “collection report” and “members ledger”.

 APPENDICES70

Fort this screen design it will be further explained in the

managers main menu.

Figure 4.3.11

C. Main Menu of the Manager

After logging-in, the menu of the manager will show which is

focused on the reports. The screen is composed of the following

buttons namely, “accounts for disconnection”, “accounts receivable

report”, “collection report” and “member’s ledger”. The reports on the

screen of the manager is the same as the reports screen of the

bookkeeper only that he has access to the reports of “accounts for

disconnection”. He can view the other reports for decision purposes.

Figure 4.4.1 (menu of manager)
 APPENDICES71

BACK

Account for Disconnection

When the manager will choose the report “account for

disconnection”, it will lead to a screen that shows the members that is

subject to disconnection. This means that the members listed haven’t

paid their bills for three consecutive months. This will be of great help

for the cooperative to easily detect the members that are near for

disconnection.
Figure 4.4.2 Accounts for Disconnection

ACCOUNTS FOR DISCONNECTION

 APPENDICES72

BACK PRINT

The manager has the option to print the document when it is

needed.
Account receivable report
When the manager, chooses the “accounts receivable report”, it

will lead him to a screen that shows the report of accounts receivable.
Figure 4.4.3

ACCOUNT RECEIVABLE REPORT

BACK PRINT
 APPENDICES73

Collection report
When the manager accesses the collection report by clicking the

“collection report” button the system will lead him to a screen that

shows the amounts that the cashier collected.

Figure 4.4.4

COLLECTION REPORT
 APPENDICES74

Members Ledger
BACK PRINT
The manager accesses the members ledger, by clicking the

button “members ledger”, a screen will be showing him the individual

ledgers of the members.

Figure 4.4.5 Members Ledger

MEMBERS LEDGERS

THELMA BESTRE ABATAN,BUGUIAS 188310-11

2016
O9**** 1345
 APPENDICES75

LUCENA1884641
VICENTE
ABATAN,BUGUIAS2011
897 O9****
188312-11
RIC SUMAGO
ABATAN,BUGUIAS 2019
390 O9****
188311-11
ABATAN,BUGUIAS
KIMBERLY 2015
SYNGH

689 O9****
ABATAN,BUGUIAS
188112-11
JULIET BANTIC
2015
1134 O9****

Meter reader reading device screen design

As proposed, the meter reader will be carrying a hand held

meter reading device for recording the readings for the month. This

meter reading device is capable of computing the current bill and

printing the bill upon reading. This will be very essential in eliminating

the time consuming part of billing on their previous system for it will

automatically print the bills upon reading and will be given

automatically to the consumer.

In the device, the name, address and meter number is entered

automatically by the system. All that is needed is the current reading.

The system also will have a number of records of meters to be read

( located on the upper part of the screen). Once one member is read,

the number of meters read will increase until such time that the
ABATAN,BUGUIAS
DECENIA188113-11
EDOC
2014
1567 O9****

BACK
PRINT
 APPENDICES76

numbers will equal to each other. This will serve as a sign for the meter

reader that at the end of the day, there are complete reading of all

members.

Figure 4.5.1 Meter Reading Figure 4.5.2 Print Bill

 APPENDICES77

Figure 4.5.3 Printing Figure 4.5.4(proposed residential bill)

 APPENDICES78

188310-11
Abatan, Buguias
Thelma Bestre
Residential

3/30/19
4/15/19
15 cu.m
587 4/15/19

387.00
200.00
00.00
00.00
00.00
00.00
587.00
00.00
00.00
00.00
587.00
58.70
645.70

167 182 15

188310-11
Abatan,Buguias
Thelma Bestre
Residential
3/30/19
4/15/19
4/15/19

Figure 4.5.5( proposed commercial bill)

 APPENDICES79

130710286 Bangao
B.J.M.P.
commercial

3/30/19
4/15/19
259 cu.m
21,471.50
4/15/19

1,932.50
1,9539.00
00.00
21,471.50
00.00
00.00
00.00
21,471.50
2,147.15
23618.65

2814 3073 259

Bangao B.J.M.P
commercial 3/30/19
4/15/19 4/15/19

Documentation

Document I. Meter Reader proof list

 APPENDICES80

Document II. Buguias Water Works and Water Services Cooperative

Official Receipt
A. Commercial
 APPENDICES81

B. Residential
 APPENDICES82

Document III. BILLING SUMMARY FOR BANGAO

 APPENDICES83

Document IV BILLING SUMMARY FOR ABATAN

Document V. Documentation for the Interview with BENECO

Printing of Bills
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Meter Reading Device Connected With the Ducking

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Photo with the Personnel of BENECO

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REFERENCES
Nedic, J.S.,Otanes, C.D.,Pili, C.M.,Rimando,S.B.,Sallaya,R.D .[2016]. Barangay
 APPENDICES87

Alapang Multi-Purpose Cooperative Computerized Revenue and

Collection System. University of the Cordilleras, Baguio City.,2016

(n.d.),Retrieved May 30,2019 from

https://searchsoftwarequality.techtarget.com/definition/systems-

development-life-cycle

(n.d.),Retrieved May 30, 2019 from

http://www.businessdictionary.com/definition/analysis.html

(n.d.),Retrieved May 30, 2019 from

https://airbrake.io/blog/sdlc/what-is-system-development-life-cycle

(n.d.),Retrieved May 31,2019

http://www.cda.gov.ph/resources/issuances/philippine-cooperative-

code-of-2008/republic-act-9520

Kris Meritt.S.V. (2019). Retrieved June 1,2019 from

https://www.accountingdepartment.com/blog/10-best-practices-in-

billing-and-collections

Jacobi, J.L Retrieved June 1,2019 from

https://www.pcworld.com/article/3201971/best-windows-backup-
software.html

CURRICULUM VITAE
 APPENDICES88

NAME: AGAPITO, Raquel S.

ADDRESS: 37 Military cut-off
EMAIL: 07raquelagapito@gmail.com
COURSE: Bachelor of Science in Accounting Technology
CURRICULUM VITAE:
SECONDARY EDUCATION DIPLOMA: Benguet State University- Buguias
Campus
ELEMENTARY EDUCATION DIPLOMA: Bangao Elementary School
 APPENDICES89

NAME: ERASMO, Kimberly A.

ADDRESS: Belong,Baayan,Tublay, Benguet
EMAIL: kimerasmo1225@gmail.com
COURSE: Bachelor of Science in Management Accounting
CURRICULUM VITAE:
SECONDARY EDUCATION DIPLOMA: Sablan National Highschool
ELEMENTARY EDUCATION DIPLOMA: Baayan Elementray School
 APPENDICES90

NAME: MADKIL, Grail L.

ADDRESS: Greenwater Baguio
EMAIL: grail.lawagan@yahoo.com
COURSE: Bachelor of Science in Management Accounting
CURRICULUM VITAE:
SECONDARY EDUCATION DIPLOMA: Antadao National Highschool
ELEMENTARY EDUCATION DIPLOMA: Antadao Elementary School
 APPENDICES91

NAME: PALENG, Diana A.

ADDRESS: 151 La Trinidad, Benguet
EMAIL:janapaleng@gmail.com
COURSE: Bachelor of Science in Accounting Technology
CURRICULUM VITAE:
SECONDARY EDUCATION DIPLOMA: Cordillera Career Development
College
ELEMENTARY EDUCATION DIPLOMA: Buyagan Elementary School
 APPENDICES92

NAME: PONOLUH, Edith

ADDRESS: #12c Aguila St. Baguio City
EMAIL:diileniiamomak@gmail.com
COURSE: Bachelor of Science in Accounting Technology
CURRICULUM VITAE:
SECONDARY EDUCATION DIPLOMA: Kimbe Secondary School
ELEMENTARY EDUCATION DIPLOMA: Kimbe Primary Scho
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