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  • User Journeys: Admin - Technical Advisor

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    Shehani Wijayawardena
    9 views5 pages
    The document outlines 5 different user journeys: Admin (technical advisor and system manager), Customer (registered and unregistered), Owner (financial manager), and Discount Seeker. Each user journey shows the typical steps or actions a user in that role would take when interacting with the system, such as logging in, viewing questions/statistics, answering questions, managing offers/security, and accepting discounts.

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    The document outlines 5 different user journeys: Admin (technical advisor and system manager), Customer (registered and unregistered), Owner (financial manager), and Discount Seeker. Each user journey shows the typical steps or actions a user in that role would take when interacting with the system, such as logging in, viewing questions/statistics, answering questions, managing offers/security, and accepting discounts.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views5 pages

    User Journeys: Admin - Technical Advisor

    Uploaded by

    Shehani Wijayawardena
    The document outlines 5 different user journeys: Admin (technical advisor and system manager), Customer (registered and unregistered), Owner (financial manager), and Discount Seeker. Each user journey shows the typical steps or actions a user in that role would take when interacting with the system, such as logging in, viewing questions/statistics, answering questions, managing offers/security, and accepting discounts.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 5

    USER JOURNEYS

     Admin – Technical Advisor

    Admin

    Log in to the admin page

    View current questions

    Subject non-related questions Subject related question

    Remove Question Click on Answer Button

    Type Answer

    Submit
     Admin – System Manager

    jh
    Log in to the admin page

    View View Question User Managing Offer


    Customer Statistics Management
    Management Security
    Statistics

    Cruid
    Functions
     Customer

    Customer

    Unregistered Customer Registered Customer

    Sign up on the Website Enter Username

    Create an Account Enter Password

    Dashboard

    Technician Answer Page Enter Index Page

    Answer Not-useful Answer Useful Go to the Add Question Form

    Report Provide Enter the Question

    Feedback Submit

    Comment
     Owner – Financial Manager

    Owner

    Log in as Financial Manager

    Go to the Admin Page

    Visit Financial Statistics Page

    Manage Financial Statistics

    Collecting Sending Cash


    Payment
     Discount Seeker

    Discount Seeker

    Log in to the Website

    Go to the Offer Page

    Search Offer

    Click on the Offer

    Accept the Offer

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