You are on page 1of 9

The Impacts of Time Constraint on Users’ Search Strategy

during Search Process


Chang Liu Yiming Wei
Peking University Peking University
5 Yiheyuan Road 5 Yiheyuan Road
Haidian Dist. Beijing, China Haidian Dist. Beijing, China
imliuc@pku.edu.cn weiyiming@pku.edu.cn

ABSTRACT research on time as a context in information seeking


This study examined the effects of time constraints on behavior, and suggested that temporal factors of
searchers’ information search strategies during search information seeking can be approached from the angle of
process, particularly at two search stages (first round and constraints for users. As is often the case, time constraint is
end point). A user experiment with forty participants was a contextual factor that commonly existed in our daily life:
conducted, and each participant was asked to search with like having a deadline to complete a daily task, or searchers
and without time constraint. The results showed that time may expect the search system to respond to their search
constraint had significant effect on users’ first/mean dwell tasks in a short time and wish to accomplish search tasks
time on search engine result pages (SERPs) during the first within a given time. Recently, several studies had reported
query interval; however, time constraint did not influence the effects of time constraint or time pressure upon search
their dwell time on SERPs or content pages when the whole behaviors and search experience (e.g., [8][9][10][17][18]).
session was considered, and it only had significant effect on According to them, time constraint and time pressure could
the number of pages viewed per query. The findings bring acceleration in information processing, as well as
indicated that users did employ different search strategies affected searchers’ assessments of search experience, i.e.
when searching with and without time constraint, and their pre-search confidence, search performance and satisfaction,
search strategies changed over time within the search and search difficulties.
session. Generally, when there was no time constraint, users
Till now, it is still not clear whether searchers would
tended to employ economic-style search strategy at the
change their search strategies when given time constraint;
beginning of search; but when given time constraint, they
and if so, how would they change search strategies. In this
became more selective and cautious in examining the
study, we conducted a user experiment, controlled the time
search results. The findings of this study have implications
available for participants to search for the task, and then
for search system design to assist searchers under time
examined two kinds of interactions to evaluate their search
constraint and help them search more effectively and
strategies: page-related behavioral measures and time-
efficiently.
related behavioral measures, to address this research
problem.
Keywords
Time constraint, search strategy, search stages. Besides, in many information-seeking models [3][20], time
has been modeled as the duration of a search process within
INTRODUCTION which users’ information needs and behaviors varied.
Context is an important factor found to influence users’ However, we know little about how exactly users may
information seeking and search behavior. Several adjust their behaviors and strategies over time during the
contextual factors including task type, users’ domain web searching. Jiang, et al.[19] suggested that when users
knowledge, search skills, cognitive styles and etc., have were in longer search session solving complex tasks, their
been intensively examined. Savolainen [23] reviewed the browsing and clicking patterns on SERPs (search engine
result pages) changed over time.
In this study, we are particular interested to see whether
time constraint would have different effect on users’ search
strategies in different search stages: specifically, the first
query interval and the whole search session. Thus, we also
ASIST 2016, October 14-18, 2016, Copenhagen, Denmark. compared their search interactions in the two search stages
under different time conditions to evaluate their search
[Author Retains Copyright.] strategies.
RELATED WORK accomplish each search task within 15 minutes, and this
time constraint was required across all three conditions.
Time as a search context
Their results demonstrated that both query constraint and
In the literature of decision making, researchers have found
viewing constraint significantly increased the level of
that when consumers experience time pressure, there are
participants’ attention to query formulation and search
generally three kinds of adaptation strategies in people’s
result browsing. They did not examine the effect of time
attempts to cope with it: 1) acceleration, 2) selection of
constraint, but their results revealed that certain constraints
information, and 3) alteration of information search pattern
in search would be beneficial for searchers.
(see [30] for the review). Weenig & Maarleveld
investigated the impact of time constraint on information
Search strategies
search strategies for complex choice tasks. In their study,
Search strategies and search tactics have been research
they found that participants did not adapt to time constraint
subjects in information search behavior research. Bates [3]
through acceleration, but rather took more time on each
suggested that users’ search behavior can be characterized
item[30]. In our study, we are also interested to see if users
by search strategies, and search strategies are made up of
would accelerate or decelerate dwell time on each of the
sequences of search tactics. While search tactics focus on
webpages when given time constraint.
each move or action during search, search strategies deal
In information behavior research, Slone [25] examined the with the overall planning of the search, and are the
influence of time constraint on general Internet and Web sequences of tactics that help achieve sub goals of the user's
search goals and search behavior; particularly what main search goal.
searchers would search with and without time constraint.
Researchers have showed that individual characteristics and
Crescenzi, Capra & Arguello [8] collected the participants’
contextual factors could influence users’ search strategies.
self-reported time pressure during search using crowd-
Ford, Wood, and Walsh [12] showed that a variety of
sourced user study to test the influence of time pressure on
individual differences including cognitive styles, search
users’ search process. Users’ perceived time pressure and
experience, and gender influenced users’ search strategies
task difficulty were found to be predictors of users’
on their query styles. Heinström [16] discovered three
satisfaction with their search strategies. Specifically,
typical information seeking styles: broad scanning,
perceived time pressure can negatively impact users’
explorative searching and precise searching, which could be
satisfaction.
depicted along a dimension of exploration to specificity;
Research by [17] and [18] reported the results of pre- and and showed that students’ personality traits have significant
post-search questionnaire data regarding users’ search influence on their seeking styles, and search contexts, e.g.
experience with and without time constraint. It was found time limit, might influence their choices of seeking styles.
that time constraint did not affect searchers’ assessment of Other factors like domain knowledge, search experience
task difficulty, but reduced searchers’ pre-search and task types have also been found to influence search
confidence, evaluation of search performance, knowledge strategies (e.g., [6],[26]).
acquisition, affective states after searching, and anticipation
Recently, through adopting eye-tracking data, research on
of needed time significantly. But they did not examine the
users’ search strategies in evaluating SERPs has also
effect of time constraint on users’ search strategies,
received much attention. Alua, Maiaranta and Räihä [1]
especially the search interactions on webpages.
conducted a semi-controlled studied in which allowed
Recently, several studies have examined the effects of time participants first saw a pre-defined search result page and
constraints together with other types of search constraints, make their own choice to modify the query, enter an URL
e.g.[9], [10],[14]. Crescenzi, Kelly and Azzopardi ([9],[10]) or select a result from the pre-defined page. They divided
investigated the impact of time pressure and system delays users’ SERPs’ evaluation styles into two categories,
on search behavior from a user experiment. Results of [9] economic and exhaustive strategies, based on their speed in
showed that participants in the time pressure condition deciding to take a next action. Exhaustive searchers looked
issued queries significantly more frequently, viewed fewer at more than half of the visible search results on SERPs for
documents per query and spent less time examining more than half of the tasks; and economic searchers would
documents and SERPs. Results of [10] reported that briefly browse SERPs and make their decision about query
participants who experienced time constraint experienced reformulation or following a link faster. Dumais, Buscher
higher task difficulty, was less satisfied with their and Cutrell [11] investigated both the distribution of
performance and engaged in more metacognitive searchers’ attention across SERPs and individuals’ distinct
monitoring. Fujikawa, Joho & Nakayama [14] explicitly patterns of attention. They recorded users’ gaze movements,
studied the effects of search constraints on people’s conducted cluster analysis and identified three general
perception, search behavior, and search performance. The groups of searchers according to their detailed attention
constraints they examined were Query (number of queries distribution: Exhaustive searcher (users who explored the
one can submit) and View (number of documents one can SERP broadly), Economic-Result searchers (those who
view). As a baseline condition, participants were required to explored narrowly but looked at some additional results),
and Economic-Ads (the remaining who explored narrowly METHOD
and looked regularly at ads). In a more recent study, A lab-based user experiment was conducted to investigate
Buscher, White, Dumais & Huang [6] further examined the effects of time constraint on users’ search interactions.
searchers’ cursor movements and time on SERPs together Forty undergraduate students (20 females and 20 males)
with eye gaze data, and confirmed the existence of different from a comprehensive university were recruited in this
examination strategies in a naturalistic search setting and experiment. There were 5 freshmen, 11 sophomores, 15
specified the patterns of the three strategies: Economic juniors and 9 seniors.
strategy, Exhaustive-Active strategy and Exhaustive-
Passive strategy. Time Constraint
In this study, time constraint is the main independent
Most of these studies on SERP examination strategies have variable, and was set by assigning two conditions for
been focusing on individual differences, little is known participants to search for tasks through the Internet: with
about how users would change their search strategies under time constraint (TC) and without time constraint (NTC). In
time constraint. It is possible that when users were TC conditions, time available for participants to finish a
searching with time constraint, they would like to change search task was restricted to 5 minutes. This limit was
their search strategies to search more efficiently. In this determined according to prior studies in psychology
study, we will examine how users would change their (e.g.[27],[30]). In our experiment, we set the time constraint
search strategies to cope with time limit in searching. to less than 50% of the average time in our pilot studies, i.e.
5 minutes, for the purpose of generating severe time
Search behavior at different search stages pressure. In TC conditions, participants were informed that
Search stage is another important contextual factor they only have 5 minutes to accomplish the task before they
affecting users’ search behaviors. It has been suggested that started searching. In NTC conditions, participants were told
to accomplish a complex task, users usually go through beforehand that they could stop searching whenever they
several stages within a search session ([19],[20]) and thought enough information had been collected for the task
searcher’s feelings, thoughts, and actions vary along the in their notebook file. Each participant conducted searching
different stages. Vakkari and colleagues ([28],[29]) found under both conditions: two search tasks (one FF and one IU,
that users’ querying behavior changed through out the explained in section 3.2) in TC conditions and another two
search session. In detail, they tended to use only a fraction search tasks (one FF and one IU) in NTC conditions. To
of the search terms to form queries at the very beginning, eliminate the possible carryover effect given the within-
while introduce more synonyms and parallel terms in latter subject design of time constraint, participants were given
stages. Also, they would specify the terms for query five minutes to take a break after they completed two search
reformulation during the search process. White, Ruthven & tasks in one time condition and before they switched to the
Jose [31] suggested that the use of IRF (implicit relevance other time condition. The order of search tasks and time
feedback) and ERF (explicit relevance feedback) also conditions was systematically balanced using 2x2 Graeco-
differs in different task stages, where IRF is used more in Latin Square design.
the middle of the search, while ERF in the end. Jiang, He
and Allan [19] examined the changes of users’ browsing Search Tasks
and clicking patterns during a search session. They found In this study, we constructed two types of search tasks
that as a session progressed, on the one hand, users would according to the first two cognitive process dimensions of
shift their attention to less focus on top 2 results but more Anderson and Krathwohl’s Taxonomy of Learning [2]: Fact
on lower-ranked ones; on the other hand, they became less Finding (remember: Retrieving, recognizing, and recalling
interested in results as they had fewer unique clicks, relevant knowledge from long-term memory) and
fixations and viewed less SERPs per query. It seems users’ Information Understanding (constructing meaning from
search strategy changed over time within a search session. oral, written, and graphic messages through interpreting,
According to Liu & Belkin[22], task stage could help in exemplifying, classifying, summarizing, inferring,
interpreting document usefulness from the first dwell time comparing, and explaining). Each type of tasks consists of
on documents. In research that generated prediction models two tasks with different topics, and each task was
of task difficulty based on users’ search interactions at constructed in a simulated work task situation following
different stages (first round, middle point, and end point), Borlund’s guidelines [5]. Task descriptions in this
the findings demonstrated that the first query round of a experiment are shown below:
search have outperformed other stages in both prediction
performance and prediction efficiency ([21]). Previous Fact Finding 1: You heard that India has very interesting
studies have showed that users may change their search wedding traditions, and now you want to search for the
strategies as search processes. In the current research, we following aspects of Indian Wedding: Wedding dresses,
will also examine users’ interaction at different stages to painted hands, and the type of food served.
explore whether users’ change their search strategies to
Fact Finding 2: One of your friends said he was bitten by a
cope with time constraint.
rove Beetle, and felt very itching, and the wound festered
after scratching. You were quite worried about this type of content pages are identified by their URLs, as they are
beetles. You want to search what is rove beetle? Is it unique to each webpage. A query SERP is a SERP that
poisonous? What should you do if you see a rove beetle? If opened right after a query is issued, which only refers to the
bitten by a rove beetle, how should we treat? first time a SERP was visited after users issuing a query;
while SERP refers to all the other SERPs that the user
Information Understanding 1 1: Your nephew is considering
visited except Query SERP.
trying out for a football team. Most of your relatives are
supportive of the idea, but you think this sport is dangerous
Two Search Stages
and are worried about the potential health risks.
Based on previous studies (e.g. [19], [22]), searchers’
Specifically, what are long-term health risks faced by teen
behaviors in the initial query showed different features
football players?
compared with those in subsequent stages. To verify
Information Understanding 2: Doric column is a distinctive whether their search strategies changed from the very
architectural form in Ancient Greece architecture. Please beginning of the session to the end of the session, we
search information about the general characteristics and calculated and compared users’ searching behavioral
representative works of Doric column, and whether Doric measures at two search stages in our research: the first
column has any influence on Chinese architecture? If so, query interval and the end of a whole session. The detailed
what are the representatives? descriptions are as follow:
1) First query interval: refers to the duration from the start
Procedure
of a task session to the time when user issues the second
Each user was invited to our interactive lab, to search for
query.
four assigned search tasks through a desktop computer.
They first filled out a background questionnaire and were 2) Whole session: refers to the time span from the start of a
then given a training task to warm up. During search, task session to the end of it.
participants were asked to respond to each task by typing or
copying/pasting useful information for the task into a RESULTS
notebook file. After reading the task description and before The distribution of each behavioral variable was not normal,
searching for each of the tasks, they filled out a pre-search so Mann-Whitney U tests were conducted to compare these
questionnaire about their topic familiarity and expected task variables between NTC and TC conditions at two different
difficulty; after finishing the task (or they used up the time time points during each search session. Results are shown
given in TC conditions), they were then given a post-search in Table 1.
questionnaire to evaluate their own search performance. At
the end (after having finished four tasks), an exit First Query Interval
questionnaire was assigned to them to assess their overall When only the first query interval was considered,
search experience. We used Morae Recorder 2 to record participants with and without time constraints behaved
searchers’ interactions on the computer and the computer rather similar; only two behavioral variables showed
screen unobtrusively. significant difference: the first dwell time on query SERPs
and mean dwell time on SERPs. Users who experienced
Behavioral Measures
time constraints had significantly longer first dwell time on
The following two groups of behavioral measures were query SERPs (12.65s vs 6.87s). This measure, first dwell
calculated and examined from the search log recorded by time on Query SERPs, means the time in making the first
Morae Recorder in this study: decision on the Query SERP, to either click a link or simply
leave the Query SERP to reformulate the query. The results
1) Page-related measures: number of content pages/SERPs,
demonstrated that participants had longer decision time on
number of unique content pages/SERPs, number of content
Query SERP in TC than in NTC. In addition, participants
pages per query.
had significant longer mean dwell time on SERPs in TC
2) Time-related measures: first dwell time on unique than in NTC (12.14s vs 8.70s). The number of SERPs and
content pages/query SERPs, mean dwell time on content unique SERPs they viewed during this time period, on the
pages/SERPs, total dwell time on content pages/ SERPs per contrary, had no significant difference.
query, etc.
While participants with task time constraint also tended to
The above mentioned content pages refer to webpages spent longer time on making their first decision to leave
containing detailed contents, which users clicked to open unique content pages (23.51s vs 17.49s) and having longer
from links on SERPs or other content pages. Unique dwell time on valid content pages (22.62s vs 16.54s), the
differences were not significant. The number of content
1
pages and unique content pages they viewed during the first
This is a search task that has been used in Wu, Kelly, Edwards and query interval also varied insignificantly in TC and NTC.
Arguello, 2012.
2
Morae Recorder, https://www.techsmith.com/
Table 1 The effects of time constraint on searchers' behavior at two points of search stage.
First-round Endpoint
NTC TC NTC TC
Mean Std. Mean Std. sig Mean Std. Mean Std. sig
Number of content pages per query 4.52 5.80 2.41 3.52 0.124 5.14 4.37 2.93 2.43 0.016
Number of unique content pages per query 2.93 3.44 1.76 2.03 0.263 3.02 2.62 1.83 1.28 0.033
Number of SERPs per query 2.90 2.14 2.55 2.25 0.348 3.15 1.56 2.56 1.47 0.028
Number of unique SERPs per query 1.10 0.41 1.03 0.19 0.543 1.21 0.37 1.12 0.36 0.037
First dwell time on unique content pages 17.49 12.80 23.51 21.76 0.418 15.21 5.78 15.99 14.26 0.397

First dwell time on Query SERPs (sec) 6.87 5.83 12.65 10.06 0.009 10.14 5.07 10.64 6.46 0.919

Mean dwell time on content pages (sec) 16.54 11.83 22.62 22.04 0.459 13.65 4.44 14.89 14.37 0.150

Mean dwell time on SERPs (sec) 8.70 5.37 12.14 7.31 0.042 10.27 4.38 10.19 3.82 0.834

Total dwell time on content pages per query (sec) 58.02 61.98 41.21 53.19 0.290 62.58 66.78 36.44 46.23 0.005

Total dwell time on SERPs per query (sec) 22.73 15.35 25.89 16.78 0.410 30.03 13.44 23.52 10.24 0.036

Ratio of dwell time on content pages 0.44 0.32 0.39 0.30 0.411 0.56 0.14 0.45 0.19 0.020

Ratio of dwell time on SERPs 0.36 0.28 0.38 0.23 0.323 0.36 0.15 0.42 0.18 0.222

Average query interval time (sec) 94.04 78.01 87.13 68.19 0.895 99.29 78.12 72.3 60.42 0.012

Average session time (sec) N/A N/A N/A N/A N/A 632.09 421.85 218.46 71.8 0.000

Number of queries per session N/A N/A N/A N/A N/A 7.52 4.77 4.07 2.02 0.006

Participants had roughly the same query interval, total However, after changing queries for several times and
dwell time on SERPs, and total dwell time on content pages when they finished a complete task session, users with time
at this time point. No significant effect has been found of constraint had significant shorter query interval time on
time constraint on the ratio of total dwell time on SERPs to average (72.3s vs 99.29s) and spent rather shorter time on
query interval, nor the ratio of total dwell time on content both content pages (36.44s vs 62.58s) and SERPs (23.53s
pages to query interval. vs 30.03s) per query than those with no such constraint.
Aside from this, while users in TC also spent significant
Whole Session smaller proportion of their total dwell time on content
As showed in Table 1, thirteen of the eighteen measures pages than in NTC (56% vs 45%), there was no significant
had significant differences between users with different difference in the proportion of dwell time on SERPs (42%
time conditions when the behavioral measures were vs 36%). It can be inferred that users’ dwelling strategies
calculated after the whole session completed. Participants changed over a task session.
searched with time constraint generated significantly fewer
queries (4.07 vs 7.52) for each task than their counterparts DISCUSSIONS
experienced no time limit. As for each query, they also We examined the effect of time constraint on users’ search
viewed significantly fewer content pages (2.93 vs 5.14), interactions at two time-stages during search episode in this
fewer unique content pages (1.83 vs 3.02), fewer SERPs study: the first query interval (after searchers issued the
(2.56 vs 3.15), and fewer unique SERPs (1.12 vs 1.21). first query before they issued the second query) and the end
point when users have completed the whole task session.
With respect to time-related measures, there was no
difference in first dwell time on unique content pages or
Comparison of search strategy in the first query
mean dwell time on content pages. Moreover, the once
interval
existed differences of their first dwell time on query SERPs
Our results demonstrated that time constraint did not have
and mean dwell time on valid SERPs during the first query
significant effect on most of the behavioral measures in the
interval were no longer significant at the end point.
first query interval. Particularly, under the two time
conditions, users’ first query interval time was similar, and during the whole session. In general, for the whole search
the number of content pages and SERPs they viewed session, no significant difference has been found of time
during this time period were fairly similar. Considering the constraint on the average dwell time of either content pages
number of content pages and SERPs were in a relatively or SERPs with or without time constraint, but users did
low level (unique content pages: 2.93 vs. 1.76; unique view significant fewer content pages and SERPs for each
SERPs: 1.10 vs. 1.03), it is reasonable for us to conjecture query when there was time constraint. Such results indicate
that searchers took their first queries as the first trials of the that when given time constraint, searchers did not speed up
search system no matter with or without time constraint. It their reading process on either content pages or SERPs;
seems that searchers only explore the search results of their instead, they just reduced the number of content pages and
first queries briefly and would then quickly reformulate SERPs to read. The result also demonstrated that searchers
their queries. were relatively more selective in TC conditions.
Besides the common pattern, participants with and without This result is inconsistent with Crescenzi [9], where they
time constraint had significantly different first dwell time found participants who were given task time limits spent
on query SERP in their first query interval. When there was significant less time on both SERPs and documents. But
a time constraint, searchers had significant longer first they did not explain how the two variables were defined
dwell time on query SERP; that means it took them longer and calculated, so it is not clear whether the results from
time in viewing the search result page and made their first the two studies are comparable. Another difference is that
decision to leave it. Also, searchers spent longer dwell our experiment required participants to record their answers
time on SERPs on average when there was time constraint. in a notebook during the search episode, so participants
It was very likely that users who experienced a time may have to read content pages more carefully, and then
constraint were more selectively and cautiously in viewing cast an influence on their dwell time on content pages.
SERPs and deciding whether to select certain content pages
Another interesting pattern is that searchers had a
to view or try another query. For the dwell time on content
significantly smaller percentage of time spent on content
pages, although no significant difference was found, similar
pages when given time constraint, but they had similar
to dwell time on SERPs, searchers with time constraint still
percentage of time spent on SERPs. Therefore, we could
tended to spent longer time in reading each content page on
infer that searchers had relatively more percentage of time
average and in making their first decision to leave each
spent on the search homepage. Since in our log, the dwell
unique content page.
time on search homepages was the duration of time from
In general, when there was no time limit, users’ search the search homepage was fully loaded till the time when the
strategy in the first query interval were likely to be served SERP for that query was shown, the longer dwell time on
as search trials to get familiar with the search systems and search homepage indicated longer time in formulating
related information in the data collection; however, users queries. It seems that when given time constraint, searchers
who experienced a time constraint behaved more were more cautious or stressed in formulating queries, and
selectively in choosing content pages they viewed and read they might expect to formulate a query that could lead them
each content page a bit more carefully. The results also to good search results directly. Another possibility is that
demonstrated that searchers read search result lists for they were more likely to make typos when there was a time
longer time and then select only one or two content pages constraint, which delayed their time on the search
to read when there was time constraint; while for those homepages. Future research on mouse clicks and
without time limit, they were more relax and were not as keystrokes is needed to better understand such phenomenon.
selective as their counterparts and they tended to make
quick decisions on which content pages to view on the first Comparisons between the two time stages
search result page. This is a hypothetical explanation for We are also interested to see how searchers changed their
searchers’ interactions. Future research would examine search strategies from the beginning to the end of the
search logs in details to understand content of the pages search session. The comparisons showed that when there
that users viewed in different time conditions, or to make was time constraint, searchers reduced their first/mean
use of other equipment, e.g. eye tracker to compare the dwell time on both content pages and SERPs from the first
reading patterns between two time conditions. query interval to the end of the search session (showed in
left side of Figure1). When there was no time limit,
Comparison of search strategies during the whole searchers also reduced their first/mean dwell time on
session content pages, but they increased their first/mean dwell
We also examined users’ behavioral measures at the end of time on SERPs from the first query interval to the end
the search session to describe their general search strategies (shown in right side of Figure 1).
Figure 1 Comparisons of dwell-related measures in TC and NTC at two time stages

In general, as the search processed, users became more comparing to users may encounter in their real life. Future
familiar with the search topic, which allowed them to make research may consider conducting naturalistic study and
a faster decision on the usefulness of the content, and they include higher level type of tasks to investigate the effect of
tended to accelerate their reading process within the search time constraints on search interactions and search
session. This is a consistent pattern no matter whether there experience in real life.
was a time limit or not. However, when it comes to SERPs,
Another limitation is that time constraint was designed as
time limit had different effects on searchers interactions.
within-subject in our experiment. The rationale is to
When searching without time limit, users increased their
compare the difference of search strategies with and
first and mean dwell time on SERPs from the first query
without time constraint and rule out the possible individual
interval to the end of the search session; however, when
differences. We acknowledge that in the within-subject
searching with time limit, users slightly reduced their first
design, one condition the participant experienced may
and mean dwell time on SERPs. On average, when the
influence how they perform in the second condition. In
whole session was considered, searchers with and without
order to eliminate such effect, we asked participants to take
time constraint had similar dwell time on SERPs. Such
a five-minute break after they have finished two search
results indicate that time constraint had more influence on
tasks in one condition. The participants were also told that
users’ dwell time on SERPs during the first query
the goal of this experiment was not to test their search skills
interval—users were more cautious and selective on the
with and without time constraint, but to investigate how the
SERPs for the first query when there was time constraint,
search system could provide assistant for information
but they were more relaxed and might browse search result
search in different contexts. The order of search tasks and
lists orderly when there was no time constraint. As the
time conditions was systematically balanced using 2x2
search processed, users’ interactions became similar, and
Graeco-Latin Square design, to rule out the possible order
the only difference was that users with time constraint
effect.
would select a small number of pages to read.
This study examined how users interacted on search result
Limitations and Future work pages and content pages during query interval, including
We acknowledge the limitation of this study. The time the first and mean dwell time on different pages, the
constraint we manipulated was five-minute limit for each number of pages viewed and other interactions during
search task. This is somewhat artificial. In real life, query intervals. The results demonstrated users might
searchers sometimes had time constraint or very limited change their search strategies when given severe time
time before deadline to accomplish some search tasks, but constraint, especially in their first query interval. Such
may not be five-minute specifically. The reason we set results also indicate that users’ interactions during the first
five-minute limit was to induce severe time constraint in query interval could reflect their time context. This result is
searching, since some of previous studies did not find much consistent in previous studies (e.g. [21]), which
effect of time constraint when the time limit was set as demonstrated the beginning of the search could indicate
“high” or “moderate” availability. Also, the tasks were of users’ search contexts. Future research may examine users’
only two types in our study: fact finding and understanding, cursor movements and eye gaze movements to fully
which equivalent to the two lower levels of Anderson and understand how users read or browse the search results, and
Krathwohl’s Taxonomy of Learning. This is a limited range further verify some of the explanations in this study.
CONCLUSION international conference on Web search and data
mining (pp. 373-382). ACM.
This study examined the effects of time constraints on
searchers’ information search strategies at two search [7] Byström, K., & Järvelin, K. (1995). Task complexity
stages (first query interval and end point). A user affects information seeking and use. IP&M, 31(2),
experiment was conducted, in which participants were 191-213.
asked to search for two tasks with different time conditions. [8] Crescenzi, A., Capra, R., & Arguello, J. (2013). Time
The results showed users did employ different search Pressure, User Satisfaction and Task Difficulty.
strategies when searching with and without time constraint, Proceedings of ASIS&T 13’. 

and their search strategies changed over time within the [9] Crescenzi,A., Kelly, D., and Azzopardi, L. (2015).
search session. Generally, when there was no time Time Pressure and System Delays in Information
constraint, users often took the first query as a trial of Search. SIGIR '15.
search and tended to employ economic-style search [10] Crescenzi,A., Kelly, D., and Azzopardi, L. (2016).
strategy. They spent short time on SERPs, viewed one/two Impacts of Time Constraints and System Delays on
content pages before reformulating the query. When given User Experience. Proceedings of CHIIR’16.
time constraint, users became more selective and cautious [11] Dumais, S. T., Buscher, G., & Cutrell, E. (2010,
in examining the search results, and they spent longer time August). Individual differences in gaze patterns for
on SERPs but only selected one/two content pages to read web search. In Proceedings of the third symposium on
during the first query interval. As the search processed, Information interaction in context (pp. 185-194). ACM.
users with and without constraint both employed similar
[12] Ford, N., Wood, F., & Walsh, C. (1994). Cognitive
search strategy—they became similar in their reading
styles and searching. Online and CD-Rom Review,
patterns on SERPs and content pages, but users with time
18(2), 79-86.
constraint were still selective and only read one/two content
pages per query. Future work will expand the behavioral [13] Ford, N., Miller, D., & Moss, N. (2001). The role of
features set to include mouse movements and keyboard individual differences in Internet searching: an
activities to fully understand users’ search strategies under empirical study. Journal of the American Society for
time constraint. The findings of this study have Information Science and technology, 52(12), 1049-
implications for search system design to assist searchers 1066.
under time constraint and help them search more [14] Fujikawa, K., Joho, H., & Nakayama, S. I. (2012).
effectively and efficiently. Constraint can affect human perception, behaviour,
and performance of search. In The Outreach of Digital
ACKNOWLEDGEMENT Libraries: A Globalized Resource Network (pp. 39-48).
This research is funded by NSFC #71303015. Springer Berlin Heidelberg.
[15] Gwizdka, J., & Spence, I. (2006). What can searching
REFERENCE behavior tell us about the difficulty of information
[1] Aula, A., Majaranta, P., & Räihä, K. J. (2005). Eye- tasks? A study of Web navigation. In Proceedings of
tracking reveals the personal styles for search result the American Society for Information Science and
evaluation. In Human-Computer Interaction- Technology, 43(1), 1-22.
INTERACT 2005 (pp. 1058-1061). Springer Berlin [16] Heinström, J. (2006). Broad exploration or precise
Heidelberg. specificity: Two basic information seeking patterns
[2] Anderson, L. W. & Krathwohl, D. A. (2001). A among students. Journal of the American Society for
taxonomy for learning, teaching and assessing: A Information Science and Technology, 57(11), 1440-
revision of Bloom’s taxonomy of educational 1450.
objectives. New York: Longman.
[17] Liu, C., Liu, J., & Belkin, N. J. (2014, November).
[3] Bates, M.J. (1979). Information search tactics. Journal Predicting search task difficulty at different search
of the American Society for Information Science, stages. In Proceedings of the 23rd ACM International
30(4):205–214. Conference on Conference on Information and
[4] Bhavnani, S. K. (2002). Important cognitive Knowledge Management (pp. 569-578). ACM.
components of domain-specific search knowledge. Nist [18] Liu, J., Liu, C., Cole, M., Belkin, N. J., & Zhang, X.
Special Publication. 1001, 48109-1092. (2012, October). Exploring and predicting search task
[5] Borlund, P. (2003). The IIR evaluation model: A difficulty. In Proceedings of the 21st ACM
framework for evaluation of interactive information international conference on Information and
retrieval systems. Information Research, 8(3): 1–34. knowledge management (pp. 1313-1322). ACM.
[6] Buscher, G., White, R. W., Dumais, S., & Huang, J. [19] Jiang, J., He, D., & Allan, J. (2014, July). Searching,
(2012, February). Large-scale analysis of individual browsing, and clicking in a search session: changes in
and task differences in search result page examination user behavior by task and over time. In Proceedings of
strategies. In Proceedings of the fifth ACM the 37th international ACM SIGIR conference on
Research & development in information retrieval (pp. [26] Thatcher, A. (2008). Web search strategies: the
607-616). ACM influence of web experience and task type. Information
[20] Kuhlthau, C. C. (1991). Inside the search process: Processing & Management, 44(44), 1308-1329.
information seeking from the user's perspective. [27] Topi, H., Valacich, J. S., & Hoffer, J. A. (2005). The
Journal of the American Society for Information effects of task complexity and time availability
Science, 42(5), 361–371. limitations on human performance in database query
[21] Liu, C., Liu, J., & Belkin, N. J. (2014). Predicting tasks. International Journal of Human-Computer
search task difficulty at different search stages. In Studies, 62(3), 349-379
Proceedings of the 23rd ACM International [28] Vakkari, P. (2001). A theory of the task-based
Conference on Conference on Information and information retrieval. Journal of Documentation, 57(1),
Knowledge Management (pp. 569-578). ACM. 44-60.
[22] Liu, J., & Belkin, N. J. (2014). Personalizing [29] Vakkari, P., & Hakala, N. (2000). Changes in
information retrieval for multi-session tasks: relevance criteria and problem stages in task
examining the roles of task stage, task type, and topic performance. Journal of Documentation, 56(5), 540-
knowledge on the interpretation of dwell time as an 562.
indicator of document usefulness. JASIST, 66(1), 58– [30] Weenig, M. W., & Maarleveld, M. (2002). The impact
81. of time constraint on information search strategies in
[23] Liu, J., Gwizdka, J., Liu, C., & Belkin, N. J. (2010). complex choice tasks. Journal of Economic
Predicting task difficulty for different task types. Psychology, 23(6), 689-702.
Proceedings of the American Society for Information [31] White, R. W., Ruthven, I., & Jose, J. M. (2005). A
Science & Technology, 47(1), 1–10. study of factors affecting the utility of implicit
[24] Savolainen, R. (2006). Time as a context of relevance feedback. In SIGIR '05. ACM, New York,
information seeking. Library & Information Science NY, USA, 35-42.
Research, 28(1), 110–127. [32] Wu, W-C., Kelly, D., Edwards, A. and Arguello, J
[25] Slone, D. J. (2007). The impact of time constraints on (2012). Grannies, Tanning Beds, Tattoos and
Internet and Web use. Journal of the American Society NASCAR: Evaluation of Search Tasks with Varying
for Information Science and Technology, 58(4), 508- Levels of Cognitive Complexity. In Proceedings of the
517. 4th Information Interaction In Context Symposium
(IIiX'12).

You might also like