Objectives:

□ Identifying different levels of formality;

□ Greeting people in different formality contexts;
□ Introducing yourself and others;
□ Demonstrating politeness;
□ Making a good first impression at business situations.

Look at the pictures. Write FORMAL or INFORMAL under each situation.

Say these greetings. Pay attention to the pronunciation.

INFORMAL NEUTRAL FORMAL

Hey! Hi! How do you do?
Hello! Good morning.
Good afternoon.
Good evening.

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Now, greet your teacher and classmates!
 Good
‘Sir’ and ‘madam’
afternoon,
Good ma’am.
morning, sir.

Madam = ma’am (abbreviation)

Sir / madam = demonstrate formality and respect.

Read and practice. Pay attention to the intonation.

Good morning,
my name is Ben
Hello, my name Wilson.
Hello, Ms. Banks.
is Amanda
I am Melissa
Banks.
Parker.

Good morning,
Mr. Wilson. I am
Donna Reeds.

Subject pronouns

SINGULAR PLURAL

I we
you you
he
they
she
2 it
Look at the pictures. Say ‘he’, ‘she’, ‘it’ or ‘they’.

Hi Ms Stuart, my
Good morning, name is Robert.
sir. I am Monica Robert Thomas.
The verb ‘be’. Stuart.

SINGULAR PLURAL

I am We are
You are You are
He is
She is They are

It is

Follow the example.

I I am I am We are

He You and I You are

We My secretary and I He is
My name Linda Johnson Your name is
She The company My secretary is
The madam Business The company is
You The two secretaries My cell phone is
Walter Jones Your cell phone The greeting is 3
 Follow the example.

Karen A.. Warren

FIRST NAME MIDDLE NAME LAST NAME

(abbreviated) FAMILY NAME
SURNAME

What about you? Say your first, middle and last names.

Look at the business cards. Ask and answer questions about them.

□ What is the professional’s first name / middle name / surname?

Common nicknames

MALE FEMALE

Benjamin Ben William Bill, Will Elizabeth Beth Marjorie Margie

Robert Rob, Bob Michael Mike Margaret Mag Susan Sue

Read and practice. Pay attention to the intonation.

- Hello, sir. My name’s Lukas Mendez.

- I am Edward Johnson, but please call me Ed.

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 Study the table below. Pay attention to the pronunciation.

NAME TITLE EXAMPLE

Robert Jefferson Mr Mr. Jefferson

Sandra Jones Mrs/Ms Mrs. Jones

Norma Lee Dr. Dr. Lee, PhD

Read and practice the expressions of politeness.

Hi Mr. Turner. I’m Olivia Baker, and

Good morning, ladies. My name is this is Monica Flores, my partner.
Nick Turner, and these are Paul and It’s really nice to meet you.
Jack. It’s a pleasure to meet you both.

VARIATIONS

(It’s) Nice to meet you.

(It’s) A pleasure to meet you.
It’s an honor meeting you.
(I’m) Pleased to meet you.
(I’m) Glad to meet you.
Nice to meet you, too.
My pleasure.

Hi, my name is It’s a pleasure

Bob Zamora. This to meet you
Possessive Adjectives is my wife. Her both. My name
name is Sylvia. is John Rivers.

POSSESSIVE ADJECTIVES
my our
your your
his
her their

its

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 Look at the pictures. Complete the sentences with HE IS / HIS or SHE IS / HER.

_____ name is Daniel Lawson. _____ name is Helen Barnes

_____ an IT consultant in the United States. _____ a Spa manager in England.

Read and practice.

Great, thanks.
Hi, Mr. Jackson, it’s Nice to meet Pleased to meet
Hello, my name is a pleasure to meet you, Ms. Lima. you, sir.
Ed Jackson. you. This is Maria How are you?
Welcome to our Lima, my assistant.
company.

Singular and plural nouns

REGULAR (+S) IRREGULAR

SINGULAR PLURAL SINGULAR PLURAL
impression impressions man men
name names woman women
company *companies person people
66 *ladies these
lady this
 Make plural sentences. Follow the example.

My name is John. (Adam) Our names are John and Adam.

I am Barbara. (Laura) This is my business card. (our)

He is Mr. Benson. (Mrs.) The lady is Ms. Furukawa. (Ms. Yamamoto)
This sir is Mr. Silva. (Mr. Campos) The name of the company is Xerox. (Epson)
My last name is Lopez. (Ruiz) My impression of Mr. Jordan is good. (Mr. Jansen)
This woman is Ms. Lee. (Kim) The president of the company is Ms. Willis. (Ms. Janner)

T
This x These
Hello. I am John Miller. These are
Good afternoon. Nice to meet you, Mr. Baker. Dan Bells and Leslie Bronson,
My name is Carl I’m Janet Jagger and this is my partners.
Baker. Mike Simons, my assistant.

Introduce one person This is… Introduce two or more people These are…

These two businessmen are introducing themselves and their assistants. Write the conversation.

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 Practice the dialogue and its variations.

VARIATIONS
Good, thanks. (I’m) Great.
And you? (I’m) Good.
Good morning, Andrea.
How are you? (I’m) Fine.
(I’m) OK.
(I’m) Going.
(I’m) Not so good.
Thanks.
Thank you.
Thanks for asking.

And you?
How about you?
What about you?

Read the tips. What’s your opinion about them?

Body Language First impressions count. Be your best version!

Wear your best smile. Have a good posture. Offer a firm handshake.

Adjust the tone of your voice. Dress smart. Be punctual.