Professional Documents
Culture Documents
Kriengsak et al. (2017) examine the relationship between organizational culture (OC)
and Total Quality Management (TQM), and the influence of TQM implementation on
organizational performance improvement within Vietnamese construction industry
context. A quantitative research employing a survey method was selected for their study.
Based on the survey sample of 104 respondents employed in construction firms in
Vietnam, Vietnamese construction firms are dominated by clan and hierarchy cultures
rather than adhocracy and market cultures according to Competing Value Framework
(CVF) of OC classification. The study confirmed the significant and positive relationship
between TQM implementation and organizational performance improvement. And based
on their study, they concluded that, in overall OC of Vietnamese construction firms could
provide a supportive environment for TQM application and implementation [2]
Tan et al. (2011) showed the practices of quality management, management commitment
in quality management, and quality management implementation problems in
construction projects in the context of Malaysian construction industry. They applied
semi-structured interview approach with twelve project management practitioners to
provide an insight on the state of quality management in the construction process in
Malaysia. And based on their research they found that total quality management in not
common practice and most of reactionaries use traditional methods such as experiments
and inspections. The limitation of their study was they take too small sample and the
authors had not control to ensure the most appropriate person was assigned by each
company to be interviewed. And they suggest that their research should to be further
investigated as other part of the doctorate research [3]
1. David Arditi and H Murat Gunaydin (1997) “Total quality
management in the construction process”, International Journal of
Project Management, Vol. 15, No. 4, pp: 235-243
2. Kriengsak Panuwatwanich, Thanh Tung Nguyen (2016), “Influence of Total
Quality Management on Performance of Vietnamese Construction Firms”,
7th International Conference on Engineering, Project, and Production
Management, Procedia Engineering ,182 ( 2017 ), PP: 548 – 555
3. Tan Chin-Keng, Hamzah (2011) , “Study of Quality Management in
Construction Projects’’, Chinese Business Review, ISSN: 1537-1506 July
2011, Vol. 10, No. 7, PP: 542-552