Professional Documents
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Agency Visit - TCCL 2
Agency Visit - TCCL 2
Rebecca Myers
Abstract
The Tulsa City-County Library began as the Public Library Service in the basement of the Tulsa
County Courthouse in the early 1900s. Today, the Tulsa City-County Library is a multi level
200,000 square foot building that offers a variety of resources. The Tulsa City-County Library
and its affiliate, Ruth G. Hardman Adult Literacy Service forged their partnership in 1977. Since
that time the two programs have worked to provide education and services to the citizens of
Tulsa County.
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The Tulsa City-County Public Library offers a variety of learning opportunities for
adults. One of those opportunities is through the Ruth G. Hardman Adult Literacy Service
(Tulsa). The Public Library Service, later known as the Tulsa City-County Library (TCCL) was
founded in the basement of the Tulsa County Courthouse in the early 1900s, while Ruth G.
Hardman affiliate of the TCCL was founded in 1977(Wikipedia). In the 1960s through grant
funding and progress the library was labeled as we know it today, the Tulsa City-County Library.
At its inception in 1977, the Ruth G. Hardman Adult Literacy Service was the only affiliate with
Literacy Volunteers of America (LVA) to come west of the Mississippi River. Without the
TCCL, the Ruth G. Hardman affiliate would not have had a base of operations. As it was, the
only staff member was a volunteer librarian that dedicated ten hours a week to the literacy
service (Jennifer). Then in the 1980s, “A Chance to Learn” literacy campaign put the spotlight
on the alarming illiteracy statistics in America (Corry, 2018). That campaign led to the need for a
The TCCL and its affiliates strive to provide the necessary learning opportunities to the
individuals in our community that need them. The mission of the Ruth G. Harman Adult Literacy
Service is to promote literacy in Tulsa County through adult basic education and English
language instruction(Jennifer). The Tulsa City-County Library’s mission is libraries change lives
(Tulsa). However, their vision is to envision a Tulsa County that works together, where all are
knowledgeable, and where everyone is reaching for his or her full potential (Tulsa).
The programs offered through Ruth G. Hardman and TCCL are developed based off
public needs, requests from students and/or tutors, surveys, demographic studies, developments
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in the literacy field, and from information obtained from the state Literacy Resource Office
(Jennifer). Both agencies work together to provide a multitude of necessary services to the
public. The services offered are adult learning, skill building, career services, citizenship courses,
GED test prep, life-long learning, and the courses provided through Ruth G. Harman. Those
courses, known as conversation circles, are considered informal literacy services (Tulsa).
The funding of the TCCL comes from the Oklahoma State Department of Libraries.
However, Ruth G. Hardman affiliates receive funding from multiple sources. Some staff
members are funded by the library and are considered contract employees. While the remaining
staff members are funded by organizations such as the Betty Kaiser Library Literacy Fund,
grants monies from the Oklahoma Department of Libraries(ODL), and by the Kravis Foundation.
All programming is sourced via Library Trust or grants. Their main grant sources are ODL,
Department of Human Services (DHS), and the Kravis Foundation. Other grant options can
include George Kaiser Family Foundation, Dollar General, Spirit Aerosystems, and Institute of
The Conversation Circle I was invited to observe through the Ruth G. Hardman Adult
Literacy Service meets one day a week for ninety minutes. The purpose of the class is to practice
English speaking and listening skills in a fun and friendly class environment. The class has five
students on the roster and five students were in attendance. The students in this particular class
were all female, all fifty years of age or older, and all ESL learners. The students were from
China, Japan, Mexico, and two were from Portugal. Their skill level ranged from beginner to
advanced. All the students were there simply to continue their learning and understanding of the
English language. The facilitator, Danielle Merril, is one of the five employees at the affiliate.
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Her degree is in library science with an ESL certification. She has been facilitating this
conversation circles for the last two years. Danielle’s overall goal is for her learners to increase
their understanding and conversational skills. She challenges them to learn something each time
they come to class, and asks them to set personal goals as well. They discuss those goals before
The facilitation style included brainstorming, discussion, and partner work. Danielle
relies on informal assessments throughout her lesson to evaluate the progress of her learners. The
more formal classes offered through TCCL will pretest and posttest their learners. They also
establish formal goals such as obtaining a driver’s license by a certain time, or going to the Dr.
without an interpreter. With the conversation circles, the learners are not trying to obtain jobs, or
earn a GED. Therefore, those goals are not as urgent. Learners are encouraged to set those goals
for themselves as an overall progress. There is no set end date to this class. They have session
times, and students can attend for as long as they believe it to be necessary (Danielle).
The overall atmosphere of the class was relaxed, and there was a strong feeling of
community and respect. The discussion was healthy and lively with lots of opinions and patience
with pronunciation. This amazing group of ladies have worked hard to build a community for
themselves in which to learn. Overall, the learners were met with patience and repetition as
needed. The lesson was well organized and prepared. When an enriched vocabulary word would
enter into conversation, Danielle would immediately check for understanding. I was mostly
impressed with how she started the class with a relaxed conversation about hot topics, current
Having no experience with teaching this type of class or learner, I was unsure what to
expect. Fortunately, this was a positive experience where the observation provided a learning
experience beneficial to future career plans. The organization is operated well, but the offices are
disorganized and cluttered creating a chaotic environment. The facilitators that I met were
professional, and have the support of the director. The employees of the affiliate were friendly
and accomodating. This was a great experience for me to ease into an adult education learning
experience.
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Resources
https://www.nytimes.com/1986/09/17/arts/us-literacy-campaign.html. Accessed
14 April 2018.
2018.