Body Language

BY

Mrs. Rashmi Shahu

 What's your body telling you?
Body language: The gestures, poses, movements, and
expressions that a person uses to communicate.

7% VERBAL (Conveyed through words)

38 % VOCAL (intonation , pitch, pauses , etc)
55 % NON VERBAL (body language)
In today,s hard world you don’t just have to be able to “TALK
THE TALK” you’ve got to “WALK THE TALK”

How to trigger positive emotions

How to ensure you are not interrupted
How to create instant rapport and trust
How to know when someone is lying
How to deal with rude and aggressive people
 Body Language

KINESICS PROXEMICS HAPTICS

Five types of body language:

• eye contact
• facial expression
• gestures
• posture and stance
• space relationship
 EYES
“Eyes are so transparent
that through them
one sees the soul”

“Look a person in the

Eye when you
Talk to him”
EYE CONTACT
 GAZE BEHAVIOUR

• FORMAL GAZE

• INFORMAL GAZE

• PERSONAL GAZE

• LATERAL GAZE
 PURPOSE FOR EYE CONTACT

• SPEAKING INFORMATION
• SHOWING ATTENTION AND INTEREST
• INVITING AND CONTROLLING INTERACTION
• DOMINEERING, THREATENING, INFLUENCING
OTHERS
• PROVIDING FEEDBACK DURING SPEECH
• REVEALING ATTITUDES
Too much eye contact: dominance, lack of respect, threat, wish to
insult
Too little eye contact: not paying attention, impolite, insincere,shy

Withdrawing eyes: signal of submission

FACIAL EXPRESSION
 CAN FACE SPEAK?
• HAPPINESS
• SADNESS
• DISPLEASURE
• ANGER
• FEAR
• INTEREST
GESTURES OR KINESICS

“LET YOUR BODY

TALK
ON YOUR BEHALF”
SOME COMMON GESTURES
• SHOULDER SHRUG : I don’t know

• PUFFED CHEST : pride or achievement

• SUCKED STOMACH : I am not as fat as I look

• FINGER CROSSING : protection

• EYELID PULLING : be alert

• NOSE TAPPING : mind your own business

• THUMB UPPING : best luck , victory

• RUBBING PALM TOGETHER : positive expectation

• THUMB AND FINGER RUB : money expectancy
• HANDS CLENCHED TOGETHER : confident
• STEEPLING HANDS : frustrated , request
 Some more common gestures:

• Palm In Palm : Authority

• Hand gripping wrist : Frustration

• Hands in pocket : aggression

• Hands on hips : aggressive ,

achiever stance
Some more common gestures:
• Mouth Guard : suppressing deceitful words,
telling lie
• nose touching : listener doubting speaker’s
words, disguising own words,
mind your own business

• eye rub : avoiding eye contact, lying

• finger in mouth : needs reassurance, making decision

• chin stroking : making a decision

Some more common gestures:
• clenched teeth : anger, lying

• boredom gestures:

• evaluating gestures :
Calculating
Every thing under control
relaxing
 POSTURE AND STANCE
• STANDING

• SITTING
• LYING
SOME COMMON POSTURES:
• SAGGING : Depression
• FORWARD LEAN : Positive Attitude
• BACKWARD LEAN : Negative Attitude
Some common postures:
• arms folded across the chest : unsympathetic
• arms held loose : open positive attitude
• upright posture : high status , I am the boss
• bowing head : lower status
• sideway lean : relaxation, friendliness
• self wrapping : withdrawal, self protection
• slouching with forward lean : lowliness
• moderately upright : enthusiasm, friendliness
 PROXEMICS
• Intimate Touching : 0-18”
• Personal : Close -1½ to 2½ feet
Far - 2½ to 4 ½ feet
• Social : Close 4-7 feet
Far - 7-12 feet
• Public : Close - 12-25 feet
Far - 25 feet or greater
WHEN YOU INVADE MY SPACE

Reactions to an invasion of your space

• Feel troubled

• Get defensive

• Become aggressive

• Retaliate
 Jockeying for position
Inclusive - Non-inclusive :

How you include/exclude others in a group

Parallel body positions :

Will position yourselves to relate to each other

Side by side are neutral
Facing means people are involved
 HAPTICS
Body contact : accidental
Touch : Deliberate
Types of Touch:
• functional
• social
• genial
• passionate
Kinds of touch depends on various factors:
• which part of body is touched (voluntary/involuntary)
• how long touch lasted
• pressure used
• movement after contact
• mood while touching
• relation between the two persons
Stiff arm hand shake : equality

Dead fish handshake: weak character

Aggressive Hand shake

Politician Hand shake

Palm down : Dominance

Palm up : Submission
Knuckle grinder : aggression

Finger tip grab : keep at considerable

distance
Arm pulling : insecurity
Double handed handshake
• upper arm grip : transmits
feelings

• shoulder hold : penetrates

intimate zone
 Appearance and physique
“The impression people make on one another is based
60% on their appearance, 33 % on on the way in
which they speak and 7 % on what they say”
• INCOME
• STATUS
• PERSONALITY
• OCCUPATION
 How to be attractive
• eye contact
• facial expression
• head movements
• gestures
• postures
• proximity
• body contact
•Appearance & physique
•Timing & synchronization
THANK YOU