Professional Documents
Culture Documents
Final Thesis 2017
Final Thesis 2017
SATISFACTION
Naga City
Methods Of Research
The Problem
Introduction
Municipalities of Sipocot Camarines Sur, Lupi Camarines Sur, Ragay Camarines Sur and
Del Gallego Camarines Sur. This aim to know the status of roads and highways in
Andaya highway (N68) and the effects of the condition of the highway to the residents,
What are the differences of the roads and highways abroad to our roads and
highways here in the Philippines? What might be the main cause of the problem of
having dilapidated roads and its effect to the mobility of the commuters and motorists?
We do agree that one of the most important factor for a country to attain
progressive development and socio-economic all over the world is by maintaining the
good status and quality of transportation to their country. This way they have the
The countries with a good condition of roads and highways in the world are
Japan and Dubai. They have the most modern equipment’s of preventing accidents
along highways. They also have 8-lanes one way to prevent traffics and vehicle to
vehicle collisions. While here in the Philippines we have expressways with 4-lanes one
way highways such as Nlex and Slex. But the other highways in the provinces have
motorist is the heavy traffics along highways all over the world. But, if the country has
the good status of roads and highways these traffics along highway will not be a
problem anymore. If dilapidated roads and traffics in the highways won’t be solved it
will affect the progression of one’s country. The deliveries of goods and services all over
the country will be delayed, and delayed deliveries will consume time and money and
the most affected to these problems are the commuters and the motorist, which is by
the way 90% of the people of the country, uses transportation every day.
The Philippines has 199,950 kilometers (124,240 mi) of roads, of which 39,590
kilometers (24,600 mi) are paved. As of 2004, the total length of the non-toll road
network was reported to be 202,860 km, with the following breakdown according to
type:National roads - 15%, Provincial roads - 13%, City and municipal roads -
12%, Barangay roads - 60%. This is the statistical roads and highways all over the
country, 80% of the roads and highways all over the country has a problem in mobility
Residents along highway are greatly affected along these highways with
problems in terms of dilapidated and reblocking of roads. Maintenance are being done
yearly, but always fail to get the ideal roads and highways.
Research Problems/ Objectives
Many of us are always asking on what are the aspects or what are the causes of
the traffics along Andaya highway? Many are irritated when you are in a rush to go to
school or to work and you got caught on traffic along Andaya highway. Andaya highway
is the shortest route to go to Quezon province all the way to Manila but many
accidents, reblocking, and dilapidated roads are still a hindrance to the commuter’s and
motorist for easy & safe travelling. Along Andaya highway residence are complaining
We would like to give a way of solution about this problem that’s why we would
like to emphasize the status of roads and highways from Sipocot Camarines Sur all the
way to Del Gallego Camarines Sur. We would like to study the causes and the way of
improving the roads and highways by conducting survey interviews to the people along
What are the aspects that would make the roads dilapidated and easily break? Is
it the weather/ natural disasters? Vehicular load capacity of the road? Or the soil
composition of the roads? These are some of the causes we would like to solve to give
a possible ways of improving the highway to eradicate or at least minimize the cause of
Our main objective on conducting this study is to find the main cause of this
massive traffic and accidents along Andaya highway for a safe travelling of the motorist
and commuter’s that passes this highway. Uneven parts of the highway is the key
points to our study, it may be the main cause of the problem but there are some other
To develop the Andaya highway for a more accessed way for the travellers
convenient and safe passage going to Bicol region and vice versa, To narrowly define
the factors that make the roads easily break, this way we can make the Andaya
highway stable and minimize the cost for maintenance and more.
1. What are the causes of the dilapidated parts along Andaya highway?
a. Embankment
b. Road widening
c. Pavementing
d. Signages
b. Commuters
c. Motorists
Assumptions
The researchers’ assumption is that the main cause of the problem about the
status of roads and highway is the weather condition and the location of the Andaya
highway. The dilapidation of the roads and highways at 1st Congressional District,
Hypothesis
These dilapidated roads and heavy traffics will cause a breakdown in local
improvement of the municipalities all over Bicol region. It will also cause delay to the
deliveries of goods and services which will affect the investors, business owners and all
The cause of the dilapidated road parts in Andaya highway is the soil
(Road indivisilities- D.N.M Starkie, 1982) This study critically examines the belief
so that the road planner’s choice of capacity is heavily constrained. This view,
expressed in extreme form, will be found in (Paul 1960) and (Walters 1968).
According to D.N.M Starkie’s analysis it is assumed that a road of any given size
has a rigid capacity. This assumption, though unusual in the economic treatment of
road problems, is consistent with the “service capacity” concept used in the planning of
roads and highway engineers. This concept relates the output of road to a specified
quality of travel. Quality is expressed in terms of several factors, including speed, traffic
Studies have shown that with wider lanes vehicles have less effect on the traffic
flow in adjacent lane; this increases capacity. However, the ability of the road planner
to vary capacity in this way and yet maintain a particular level of service is limited.
Lanes with narrow or too wide will cause hazards inconsistent with the specified service
(Hoban, 1980) shows the choices of the capacity available by constructing one,
two or three lengths of auxiliary lane (each 2 kilometer long) on both sides of an
Highway Research Board (1965) level of service “A”. The existing road has a high
design speed, wide lanes and shoulders and generally wide lateral clearances alongside
the road.
MANILA, Philippines – Driving in the Philippines can be a test of patience and attention,
as you have to keep your eyes on the road while also being aware of motorcycles, bicycles, and
pedestrians mixing in with the usual traffic. Too often ignored – but they really shouldn't be –
are the road signs that keep motorists and pedestrians safe on the road. Road signs are usually
classified into 3 categories: regulatory, warning, and information. Next time you go for a drive,
refresh your knowledge of these basic road signs and what they mean.
The hypothesis of the study is that, there is in need of improving the Andaya
highway for its poor maintenance and performance base on our observation and
We are going to focus only about the satisfaction and mobility of the commuters
and motorist along Andaya highway, our field of study is the town of Sipocot, Lupi,
Ragay and Del Gallego because this are the towns along 1st congressional district road
Ragay and Del Gallego, alongside Andaya highway. These are the residences who
witnesses the vehicular accidents more often, they are the people who are merely
spectator but also the most affected when it comes to food businesses but for those
whose business are for car parts and vulcanizing shop this is a good spot for their
business.
Commuters and motorists are not just along this highway so our participants/
correspondents are too broad to specify. So we have no choice but to interview not just
the people of those four towns along Andaya highway but all people that has
natural phenomenon we experience here in Bicol region are storm, landslide, flood and
earthquakes that contributed to the destruction of the roads and highways all around
Bicol.
Definition of Terms
Notes:
https://link.springer.com/content/pdf/bfm%3A978-94-009-7591-0%2F1.pdf
CHAPTER II
Literature Review
This chapter consisted of related literature and studies which were found to be
related in one way or another to the present study, theoretical and conceptual
frameworks.
Related Literature was taken from books, journals, media and internet.
Important highlights were carefully read and were included in this study.
purposively gathered these related studies from unpublished Master’s Thesis and
Undergraduate Thesis from public and private libraries, Internet to make this study
valuable.
growth and improving quality of life. Their solutions addresses the entire transportation
bridges, tunnels, drainage systems and roadway assets. Their reality modelling solution
allows you to leverage LiDAR surveys or to rapidly create detailed and precise geometry
Siemens (2017) Introduced their futuristic and eco-friendly way of reducing the
problem about mobility and traffic causes. Siemens Company is able to supply and
install traffic control systems, from design, engineering, installation and commissioning
right up to user training, system maintenance and related services. Their key
algorithms for automated and semi-automated control designed for optimizing traffic
flow and providing motorist with timely warnings on all kinds of accidents. This systems
is operational 24/7.
They are able to introduce a more accessible type of optimizing parking related
traffic by their comprehensive system. Their system is able to monitor the parking
motorist, either for each individual parking space (by means of ground sensors) or on
FJ Gichaga (2017) stated that one of the best solution for a better mobility and
free traffic roads and highway is the road widening. He emphasized that road widening
can make a much better way to improve the highway all over one nation. This way it
will surely minimize the traffic and vehicular accidents to the highways.
Goldstein (2009) stressed that improving and repairing dilapidated roads into a
good condition and into more long span asphalted roads can make a difference to the
people alongside highways. This will take a high cost for repairing but it will surely
worth it for it is going to make the highway more safe and strong into many kinds of
DPWH (1986-1992) Development programs and projects states that their focus is
for infrastructure projects resulting into 24 projects amounting P19, 286M were under
the national roads and bridges. As the national government facility for infrastructure
and maintenance they stated that the budget for infrastructure and maintenance is
going well and still organized into putting new and strong roads and highways for a
better transportation.
Ignacio Anacta (2013) According to him the Errant drivers certainly can cause
accidents. The question is what makes them to become errant drivers? For provincial-
bound bus drivers it’s probably due to lack of sleep or overworked. Jude Huntog (2013)
says that aside from recklessness, most often reasons are damaged roads, the lack of
SC (2012) This statement is from the second series of; Driving Manila to
Sorsogon. The author said that it’s better to take Maharlika highway than Andaya
highway going to Naga City especially for those who are unfamiliar to Andaya highway
Author said that if u want to save your car tires drivers should be really careful of
travelling along Andaya highway because of this dilapidated roads. Maharlika highway
may take too much time but it will provide a good condition road rather than Andaya
highway.
Tailhook (2006) In his blog site one of the traveller’s ask him if it’s advisable to
bring cars and pass Andaya road going to Naga city from Manila and he replies and said
that “i would not recommend passing through Andaya highway. I just went through
There are many one lane portions which would delay your travel greatly as well as
severely damaged roads. what usually took an hour and thirty to forty five minutes to
save yourself the aggravation and your car of a bad beating by passing through daet.
yet another glaring reminder of how corrupt our officials are. Ever notice that the name
of the Andaya highway ('andaya' highway) is wholly appropriate? ie. an(g) daya!”.
The study of Bentley (2015) and Siemens (2017) was related to the present
study because both studies used as an innovative method to improve and minimize the
traffic in Andaya highway however, the present study was different in terms of the
respondents used and the place of concern where the study was conducted.
The study of FJ Gichaga (2017), Goldstein (2009) and DPWH (1996-1992) was
related also to the present study because both studies aimed to improve the
performance of the highway. However, the present study focuses on the cause of traffic
along Andaya highway and used the people alongside Andaya highway as the
respondents.
Ignacio Anacta and Jude Huntog (2013), SC (2012) and Tailhook (2006)
conducted a study and share their experiences to prove that Andaya highway’s
dilapidated road parts contribute to a massive traffic and accidents. However, the
present study used PQRST strategy to know and improve the performance level of the
solution to prevent traffic and accidents along Andaya highway by using PQRST method
– Preview (P), Question (Q), Read (R), State the main ideas (S) and Test oneself by
answering the questions posed earlier (T). The present study was conducted at Sipocot
to Ragay Camarines Sur (1st congressional district) Andaya highway specifically to the
The primary concern of the researchers in this study is to know the satisfaction
and mobility of the people that travelling along Andaya highway mainly motorists,
commuters and residents alongside Andaya highway who are most affected by the
traffic and uneven road parts of the Andaya highway in 1st congressional district of
Camarines Sur.
Theoretical Framework
The following were the pertinent theories that have guided the researchers and
One of the theories that supported the concepts of Satisfaction and mobility of
proposed by Gordon F. Newell, a highway traffic signal was about identifying the most
critical intersections in the existing system. This means that putting proper traffic signal
and signages is important to alert/warning the driver into the upcoming danger. This
theory tells about the importance of traffic signal to prevent vehicular accidents along
highway.
The second theory which was found relevant is the Three-phase traffic theory by
the developmental transportation engineer Kerner. This theory played significant role as
one of the most scientific solution in solving the traffic jams along highway’s, this theory
1. Free flow
2. Synchronized flow
The idea of this theory is to categorize the moving vehicle to its capacity of speed and
reduce the struggle between driver-driver in occupying lanes, this way the only lane
which a driver can overtake to another car is the wide moving jam flow to minimize
Theory of Highway Traffic
Three-phase Traffic Theory
Signal
(Kerner)
(Newell)
“Moving jam flows”
“Importance of signages”
Theory of Transportation
Economics
(Noland)
moving cars.
that behaviour of the driver while driving is one of the most aspects that cause traffic
along highways. This theory is about understanding risk versus mobility along highway.
This theory implied that driver should make a reasonable and safe decision while driving
STATUS OF ROAD AND HIGHWAYS IN THE 1ST CONGRESSIONAL DISTRICT OF CAMARINES SUR:
THEIR EFFECTS ON COMMUTERS’ MOBILITY AND SATISFACTION
PROCESS
I. Preparation, OUTPUT
INPUT
Validation
I. Questionnair
1. Commuters’ and
e materials
mobility and Administrati
using PQRST
satisfaction on.
strategy.
A. PQRST – Preview A. Researcher-
(P), Question (Q), Made-
A. Traffic codes.
Read (R), State Questionnaire.
B. Highway
the main idea (S) B. Observational
Designs
and Test oneself Survey
C. Government
by answering the II. Statistical
Maintenance
questions posted Treatment,
Program
earlier (T). Analysis and
Interpretatio
n of data
FEEDBACK
https://sorsogoncity.wordpress.com/2012/02/page/4/,
https://www.bentley.com/en/solutions/industries/roads-and-highways,
https://www.slideshare.net/goldstein2009/project-report-on-38532453,
http://www.dpwh.gov.ph/dpwh/business/index .,
https://en.wikipedia.org/wiki/Three-phase_traffic_theory, Gordon F.
http://www.emeraldinsight.com/doi/book/10.1108/9780080548999.
CHAPTER III
instruments, data gathering procedures and statistical treatment that were used in the
present study.
Research Design
This study used the descriptive (naturalistic observation, survey) design using
questionnaire materials and Field survey from Sipocot to Ragay, Camarines Sur, Year
2017.
Random sampling technique was observed in choosing the respondents for the
Research Setting
The study was conducted at 1st Congressional District of Camarines Sur (Sipocot
to Ragay, Camarines Sur, and Year 2017. The highway (N68) approximately 93km long.
Respondents
alongside Andaya highway of 1st Congressional District, towns of Sipocot, Lupi, Ragay
and Del Gallego, Camarines Sur year 2017. These people are the most eligible
respondents for they are using the Andaya highway more often than the other people.
Table 1
A. Commuters 15 30
B. Motorists 15 30
C. Residents 20 40
Total 50 100
random sampling technique showing that group A and B have 15 members and group C
have 20 members.
Instruments
constructed through the use of Table of Specification which includes content area,
weight, level of domain and number of questions. This questionnaire was composed of
20 - items.
Validity and Reliability of the Instruments
To test the validity and reliability of the study, the researchers distributed copies
Lupi, Camarines Sur in order to ask for their assistance and help in checking and
groups were subjected to treatment by using one approach; the PQRST method for the
The survey questionnaire was given at the end of the treatment period and the
gained data/information was calculated. These were subjected to know the opinions of
It took three days to complete the process for the actual treatment to the groups
Sipocot 9 7 2
Lupi 20 17 3
Ragay 11 3 8
Del Gallego 10 8 2
Total 50 35 15
Table 2 shows that the towns’ location along Andaya highway are comparable in
It was carefully computed that the negative opinions has a mean score of 8.75
with the standard deviation of 4.00 with 35 negative participants while the positive
opinions has a mean of 3.75 with the standard deviation of 4.00 with 15 positive
participants.
These results imply that the respondents opinions are comparable in terms of
their location.
Statistical Tools
The data in this study were carefully analysed through the following statistical
tools:
The researchers used this technique to quantify and to find the frequency and
rate of the respondents on their opinions. The opinion or satisfaction of the respondents
Mean
The researchers used this to sum up the values of the variables divided by the
Standard Deviation
Variance
The researchers made use of the variance in the computation of the satisfaction
Hello;
We, the Civil Engineering students in Naga College Foundation. Are going to
conduct survey about the Status of Andaya highway and the satisfaction in terms of
mobility of the commuters/motorists for our research subject (Research I). We would
like to have your precious time to answer our questions.
6 months
6 months to 1 year
1 year to 5 years
5 years and above
2. How often do you use the Andaya highway?
Everyday
5 times a week
3 times a week
1 time every month
3. Your level of satisfaction about the road reblocking along Andaya highway?
Very poor
Poor
Fair
Very good
4. How often do you encounter flat tires upon travelling Andaya highway?
Every time
Sometimes
Never
5. What do you think is the main cause of the dilapidation of the Andaya highway?
Weather
Vehicular load
Road pavement composition
Soil composition
6. Do you think Andaya highway can still be improved?
Yes
No
7. Do you think embankment can help improve the Andaya highway?
Yes
No
8. What municipalities do you think suffer the most dilapidated parts along Andaya
highway?
Sipocot
Lupi
Ragay
Del Gallego
9. What is your level of satisfaction about Andaya highway performance?
Very low
Low
Fair
Excellent
10. What is your opinion about Andaya highway?
Specify your
answer:______________________________________________________
____________________________________________________________
___________________________________________________________.
11. Do you think Andaya highway have enough signages along it?
Yes
No
No comment
12. Do Andaya highway have enough space to prevent traffic and bumping of
vehicles?
Yes
No
13. What do you think is the cause of traffic?
Reblocking
Illegal parking
Accidents
Dilapidated roads
14. What do you think can help improve to make Andaya highway traffic free?
Reblocking
Illegal parking
Accidents
Dilapidated roads
15. Do you think road maintenance is the only way to prevent traffic?
Yes
No
16. What do you think is the usual scenario of the cause of the traffic?
Road reblocking
Slow/Heavy vehicles
Vehicular accidents
Weather
17. Do you think House-highway space is enough to prevent accidents?
Yes
No
18. Do you believe Government is giving a enough attention to the problem of
Andaya highway?
Yes
No
Maybe
19. Who do you think suffer the most about traffic and delay upon travelling Andaya
highway?
Residents along Andaya highway
Commuters
Motorists
20. What is your level of satisfaction about this interview?
Poor
Fair
Good
Thank you!!