Reporter: Quier Sebastian R.

Quinto

Techniques for Communicating in an Organization

Clearly define Roles and Responsibility

Defining job roles is a vital component of improving workplace communication

and morale. When everyone in the organization knows the scope of their duties and
understands how they are responsible for each piece of the pie, efficiency improves.
People who understand their duties and role in the company’s big picture goals
are effective, productive, and satisfied
Leading by Example

Say what you mean and do what you say. People love to follow the example of
executives and managers that communicate well and follow through on the standards
they set. It’s important for leadership to live by the established rules for two main
reasons:

1. It sets a good example for employees

2. They’ll be able to identify aspects in the standards that need to be changed,
added, or removed.
Encourage Feedback and Participation

Standards don’t do any good if you disregard the opinions of your employees.
There needs to be an “open door policy” that makes everyone feel comfortable coming
to their managers and executives with ideas, questions, and issues.

Equip your employees to speak up in meetings and participate in brainstorms and on

projects by asking them low-pressure questions:

 What are your thoughts?

 Are there any experiences you feel are relevant to this project?
 Do you have some takeaways we might have missed?
Create a Culture of Respect

Listening – Paying attention and absorbing what people are saying shows respect and
contributes to effective communication.
Encouraging – Being supportive and providing motivation encourages people to
produce their best efforts.
Helping – Offering assistance makes a huge difference when someone is struggling or
doesn’t feel comfortable asking for help.
Demonstrating Empathy – Showing people that you care for them, not just as
employees and co-workers, but as individuals.

Provide the Right Tools

To increase communication, your team needs the right tools to communicate

effectively. The communication tools you need will depend on your team. If all of your
team is located in a small building, you will need fewer tools. But if your employees are
spread out or work remotely, you will need more tools like company email address or
some live talk application.
Cut out Jargons

Sometimes jargons can lead to miscommunication

Work toward a Common Goal

Collaboration requires teamwork, and teamwork helps build trust. It also ensures
that nobody is working in a silo, focused on differing objectives. Organization that trust
each other will be willing and eager to openly communicate.