Class: XII

A. Choose the correct answer!

Questions number 1-4 are about the following text

Wong Wai Man Wilfred

Hongkong, 519
March 14, 2017

Mr. William Chan

Personnel Manager
Wong and Lim Consulting
PO Box 583, Kwai Chung
Kowloon

Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs
Office notice board of the Hongkong Polytechnic University on 1 March 2017. My resume is enclosed with the
letter.
My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills,
communication skills and ability to work in a team environment that are required in this position. I have fluent
spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland
China.
Currently I am studying a B.A. in Management at the Hongkong Polytechnic University, graduating in 2005.
Subjects which I am studying that are relevant to the post of Management Trainee include Operations
Management, Human Resources Management, Accounting, Marketing and strategic Management. During my
studies I have had the post of Executive in management Society. While leading and organizing Management
Society activities I have improved my ability to lead and supervis e subordinates effectively, ability to work under
pressure and ability to work in a team environment.
Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides
excellent training. Your organization produces a high-quality service, and I can contribute to this with my
leadership skills and my ability to work under pressure. I am available for interview at any time. I look forward to
meet you.

Sincerely,
Wong Wai Man Wilfred

1. What is the name of the company or organization Wong Wai man Wilfred applying to?
A. Lucky Star Garment Manufactory Limited D. Wong and Lim Consultant
B. Hong Kong Polytechnic University E. Executive in the Management Society
C. Marketing and Strategic Management

2. What skills and personnel qualities are required?

A. Leadership skills, communication skills and ability to work in a team environment
B. Fluent spoken and written Mandarin
C. Have known about environment
D. Hard worker
E. Willing to work overtime

3. The subject of study that is relevant to Management Trainee is as following, except…

A. Operations Management D. Marketing and Strategic Management
B. Human Resources Management E. Management Society
C. Accounting

4. Where does Mr. Wilfred write the wrap up in the application letter?
A. Before complimentary closing C. after Salutation E. after Qualification
B. After inside address D. after heading
 Questions number 5-7 are about the following text

New Castle
Lawson.evan@email.com
May 20, 2015

Jon Snow
HR Manager of Eagle Airways
795 Burke Rd.
New Castle
Dear Mr. Snow,
I am writing this application for the senior customer service agent position as advertised on the official website of
Eagle Airways. As required, I enclose my resume and copy of highest educational certificate.
The vacancy announced on the website is very exciting, and I am sure four years experience in customer service
with X airways will be of advantage. The strengths that l have for filling this position are:
1. I have successfully served customers on domestic and international flights,
2. I speak English fluently,
3. I maintain and develop my expertise,
4. l provide exceptional contributions to customer service for all customers.
Possessing a diploma in communications at Queen's University, I have excellent skills in dealing with people from
different backgrounds. I also have experience in using new technology devices.
Please refer to my resume for further information on my abilities. I can be contracted anytime via e-mail at
Lawson evan@email.com or my cell phone, +61 87638 927492.

Sincerely,
Evan Lawson

5. Where is the vacancy advertised?

3. A. Newspaper is the vacancy advertised C. Website E. News
B. Magazine D. Twitter

6. As required, I enclose my resume and copy of highest educational certificate. The underlined word has the closest meaning with ...
A. create C. type E. cover
B. attach D. seek

7. The following statements are true, except…

A. The position being advertised is senior customer service agent
B. Mr. Lawson graduated from Queen’s University
C. Eagle Airways is located in New Castle
D. Mr. Lawson includes his email and phone number in the letter
E. Mr. Snow is HR Manager of X airways

8. Your glass is empty. …. I get you some more fresh water?

A. shall B. will C. can D. should E. shall have

9. You are sick, but you don’t come hospital to see a doctor. You …. visit him soon.
A. would B. could C. should D. will E. can

10. He …. speak English fluently if took English course

A. wil B. may C. may not D. can E. could

B. Complete the following sentences using can/may/must/should. C. Try to give an offer based on the following
Some sentences need the negative situations
1. Your friend forgot to bring her money
1. My father is very smart. He … speak five languages. Your offer: “_____________”
2. Look! The girl is falling into the river. We … rescue her
now. 2. Your mom is cleaning the house
3. Tom gets failed in his exams I think he … study harder. Your offer: “______________”
4. There is nobody in the room now. They … go out to buy
something.
3. You are in a room and you see and old
5. If you don’t bring your dictionary, you … borrow mine
woman brings
now.
6. You … touch the wall. My father has just painted it. so many stuffs trying to open the door
7. You … care about her since she loves you very much. Your offer: “________________”
8. Sorry, I am very busy now. I … help you.