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1
A
SUMMER TRAINING PROJECT REPORT
ON
ANALYSIS OF MARKETING STRATEGY OF MINERAL
WATER INDUSTRY
[A CASE STUDY OF BISLERI]
Submitted to
In the partial fulfillment of the requirement for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
(2018-2020)
2
5th KM. STONE, DELHI-MEERUT ROAD, GHAZIABAD (U.P)-201003
Date: ……………….
This is to certify that Ms Arzoo Chaudhary is a bonafide student of MBA 2 nd year of this
institute for the session 2018-2019 and he/she has undergone the summer training in Dainik
titled Comparative Study of Homeonline.com with other Real Estate Industries for
Dr. Vibhuti
Professor and Head
(Department of Management Studies)
3
Declaration
4
ACKNOWLEDGEMENT
the careful guidance of seniors and experienced personnel without fear and failure.
the personalities who have involved with this project work. I express my sincere
thanks and deep gratitude who are directly and indirectly associated in completion of
this project.
contribution of such growing and vibrant organization, guiding throughout the project,
without his help the project would have not added enough value. I am extremely
Student Name
Arzoo Chaudhary
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TABLE OF CONTENT
Part I:
I. Certificate from Organization
II. Certification from Institution
III. Declarations
IV. Acknowledgement
V. Executive Summary
VI. Index/ Table of Content
VII. List of Tables
VIII. List of Figures
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1. Questionnaire
2. Data Sheet
List of Tables
7
List of Figures
Figure No. Figure Title Page Number
1. Table 1
2. Table 2
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Part II:
Study of Organization
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Type Daily newspaper
Format Broadsheet
Founded 1948; 71 years ago; as Subah Savere in Bhopal and Good Morning India in Gwalior
1957; 62 years ago; as Bhaskar Samachar
1958; 61 years ago; as Dainik Bhaskar
Language Hindi
Country India
Website www.bhaskar.com
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Homeonline.com the real estate marketplace from the stable of Dainik Bhaskar group
has launched a unique Buyer Assistance Program “Home Search Officer” – this is a
1st of its kind program launched by any real estate portal in India. The “Home Search
officer” is a dedicated resource which is assigned to the home seeker, to help them
identify their dream home, this service is a completely free of cost.
Speaking on this Vijay Garg, Business Head, Homeonline.com said “Even today
home buying decision is not easy in India, this came across as the single biggest
reason during our interaction with thousands home buyer, taking cue from this we
came up with this unique concept. The home buyer can avail this service, where a
dedicated “Home Search officer” is assigned to the buyer.
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The Home search officer then understands the buyer requirement, basis the brief the
officer will identify properties; facilitate site visits, meetings, negotiation etc. We are
very sure that this service will ease life of the home buyer and save them from the
hassle of searching their dream home out of thousands of options available”
He further added “We are already the No.1 player in Bhopal, Raipur, Indore and
following the bhaskar legacy of dominating the market in the shortest possible time.
We have aggressive plans for this year, to begin with we are launching this service
immediately across Indore, Bhopal and Raipur. By Sep’2019 we plan to expand our
footprints across 60 cities in India”
Homeonline has become one of the most popular online digital marketplaces
connecting several property buyers and sellers for residential property listings in both
sale and rent.
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HOMEONLINE is one of the leading marketing companies engaged in offering the
customers with effectual residential real estate services. These residential properties
are planned and laid out by some of the well-known builders and real estate tycoons.
We are one of the principal marketing companies engaged in offering best real estate
deals to the customers. The selling and renting is done of the properties that are
planned by some of the reputed organizations and are marketed under well-
known brand names.
HOMEONLINEs main focus remains to give tailor made packages which suits the
requirements of our clients as per his requirements and budgetary constraints. At the
same time we ensure that there is a definite level of assurance and back up available.
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HOMEONLINE.COM is involved in number of prestigious projects . We are
committed to deliver the projects in time. Our current on-going construction projects
are in progress at Jaipur, Bhopal, Ahmedabad, Indore, Gujarat.
Privacy Policy
This privacy policy explains our policy regarding the collection, use, disclosure and
transfer of your information by DB Corp Ltd and/or its subsidiary and/or affiliate
(collectively referred to as the "Company"), which operates various websites/ Mobile
Apps & other services including but not limited to delivery of information and content
via any mobile or internet connected device or otherwise (collectively the "Services").
This privacy policy forms part and parcel of the Terms of Use for the Services.
Capitalized terms which have been used here but are undefined shall have the same
meaning as are attributed to them in the Terms of Use.
As we update, improve and expand the Services, this policy may change, so please
refer back to it periodically. By accessing the Company website(s)including but not
limited to this Application or otherwise using the Services, you("users") consent to
collection, storage, and use of the personal information you provide (including any
changes thereto as provided by you) for any of the services that we offer.
The Company respects the privacy of the users of the Services and is committed to
reasonably protect it in all respects. The information about the user as collected by the
Company is:
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Business Overview
Homeonline.com is an online real estate marketplace ideated by the Dainik Bhaskar
Group. Homeonline, AAPKA HOMESAFAR boasts of being a true companion to a
Home Seeker in his journey of finding a Home. With the legacy and trust acquired by
DB Group, we at Homeonline know the difference between finding a Home Vs
House. Hence, we use the right mix of Innovation in Technology, Artificial
Intelligence and Human Touch to provide you exactly what you are looking for.
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Unique Digital Platform
Homeonline.com is a unique digital platform which offers 360
degree solution to our customers for all their property needs. The
portal is completely devoted to meet every requirement of the
customer. At homeonline.com we provide credible information with
maximum properties on our portal.
Buy-Sell-Rent
We at homeonline.com are not only focused to provide buy, sell and
rent details but also information on pre-buying and post buying
particulars and specific information like property news, legal and
loan guidance, home tips and home decor. You will find expert
advice to all your queries about maintenance of your abode will be
answered here.
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how important is to connect with true specialized to get your job
done.
DainikBhaskar Group has been able to successfully fill the need gap of home buyers
in Tier 2 and 3 cities with its online real estate marketplace, Homeonline.com. Today,
Homeonline claims to be the No. 1 player in Bhopal, Raipur, Indore markets. The
portal plans to expand its footprint across 60 cities in India by September 2019.
At the helm of the business is Vijay Garg, Business Head, Homeonline.com, who was
CFO of DB Corp’s FM venture My FM for 12 long years before this assignment.
Homeonline Is
It is a real estate portal in the lines of Magicbricks and 99acres, which lists the
properties for builders, brokers, and owners. It is a platform where home seekers
come to buy and home owners come to sell.
Media conglomerate like DB Corp decide to get into the real estate business?
As you know, Dainik Bhaskar is extensively read across the non-metro markets, so we
already have a strong base there. Before we ventured into this project, we researched
our markets such as Bhopal, Ahmedabad, Jaipur, Indore, Chandigarh etc. We found
out that the primary focus of the existing portals for real estate was on metro cities
like Delhi, Mumbai, Bangalore, Hyderabad, etc. We could easily see an untapped
market potential available. The real estate business has been growing at a faster pace
17
in these cities than in the metros. That is evident from the growth of My FM and
DainikBhaskar. You can see that My FM has had a higher growth in these smaller
markets than the metro centric players.
Initially, the research was on the product side. We wanted to create a world class
product. We spent one-and-a-half to two years to create the best product from the user
point of view. We created a group of 100 users in each potential market. We shared a
demo link with them to understand how Homeonline fared in comparison to the
existing real estate websites, which application was easier to use. They provided the
ground feedback and on the basis of that feedback we created the product. It took us
about two years to make a full-fledged world class product.
In November 2018, we carried out another research to find out the pain areas that the
consumers were facing when they were searching for a house. What we gathered was
that the people in these markets were not that digitally savvy.
When we asked whether they needed human help, 99 per cent of the people said
‘Yes’. Despite this being an era of artificial intelligence, they wanted a human expert.
We also approached the builders and developers to understand their pain areas as well.
Their concern was about drawing in the serious buyers; they did not want people to
just come on their websites and check properties with no intention to buy
immediately. They wanted relevant and serious buyers.
After understanding the pain areas of both home seekers and home owners, we
created a product called ‘Home Search Officer’. We decided on the concept where
anybody registering was asked to deposit Rs 500 as a refundable security deposit.
This was the filter used to weed out the non-serious buyers. The Home Search Officer
understood the requirement of the buyer, provided them guidance and consultancy
and then searched for a home as per their needs.
By offering quality leads to our builders, in the last 6 months our renewal ratio has
been 92 per cent, which is much higher than the industry trends. This has been
possible just because of the better quality of buyers that we have been able to attract.
The gap between the metros and Tier 2, 3 towns lessened after your initiative?
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We became a market leader within a period of 6 months in markets like Bhopal,
Indore and Raipur. We have the maximum content, response, traffic and we command
the maximum price. We charge 30 per cent more than our nearest competitor. Since
we are a local player with the know-how, the builder is happy to give me more money
for the response they have been getting.
Communication strategy?
As of now, we are only pushing our Home Search Officer communication, where we
say we are a handholding guide and expert and bring the builders relevant and serious
buyers.
We do print and radio; digital is also a huge part. Radio and print help us in our
branding initiatives. We do digital in terms of Google ads, Facebook and ground
activations as well. We do events such as Property Expo and Flash Sales. We have not
done much of outdoor advertising. So, print, radio and digital are the three major
activations.
As I said earlier, we are the No. 1 in Bhopal, Indore, Raipur. Our content is much
better, and so is the response received. In the next 3 months, we are looking to
become a leader in Jaipur, Indore and Chandigarh as well.
19
Mission
Aspire to be one of the largest players in real estate in India with the highest standards
of professionalism, ethics, quality and customer service. Our Mission is to bring
quality Residential & Commercial real estate of international standards within the
reach of all.
We are committed to achieving excellence in Real Estate Development, for the benefit
of the human being.
Vision
Build a new India for future generations and become world’s most valuable real estate
company. Create a Global organisation matching International Standards maintaining
Integrity, High Ethical Standards and Transparency. Provide an environment of
professionalism, competence, teamwork, and service excellence.
Objectives
“We are market leader in homeonline search in Bhopal. Our mission is to retain the
leadership and further serve our customers in and around Delhi NCR by providing
homes and flats at reasonable price with customer satisfaction. We shall strive to
delight our customer by proving regular and timely services at convenient point for
different income segment.
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Board of Director
Mr. Ramesh Chandra Agarwal
Ramesh Chandra Agarwal (30 November 1944 – 12 April 2017) was a media
proprietor and founder-chairman of the Dainik Bhaskar group of newspapers that has
a presence in 14 states of India with 62 editions and has an estimated readership of
over 15 million. He started Dainik Bhaskar newspaper at Bhopal in 1958. In 1983 he
launched the Indore edition and in 1996 it was produced in Rajasthan. He was on the
board of D.B. Corp Limited from its inception.
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Early Life And Education
Career
Agarwal was engaged in the running of the Dainik Bhaskar organization for over four
decades. Daily News and Analysis (DNA), with Subhash Chandra of the Essel Group,
was his first step into English-language publications and DB Post was his second. He
was also the Chairman of the Federation of Indian Chambers of Commerce and
Industry - Madhya Pradesh. He had been awarded the Rajeev Gandhi Lifetime
Achievement Award in Journalism. He was awarded within 50 most powerful
Business houses by India Today Magazine in 2003, 2006 and 2007. He was ranked 95
on the Forbes list of India's Richest in 2012.
Shri Ramesh Chandra Agarwal's vision to transform the Indian language media
landscape has led D.B. Corp. Ltd. to be India's largest newspaper group. He
envisioned the burgeoning potential of the Tier II and Tier III cities of India
and firmly believed in the growth of the Indian language newspaper industry.
Death
Agarwal died at Ahmedabad Airport after a cardiac arrest on 12 April 2017. He was cremated
on the next day at Bhadbhada Shmashana, in Bhopal.
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Mr. Sudhir Agarwal
Managing Director
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Mr. Girish Agarwaal
Non Executive Director
Girish Agarwaal is the Non Executive Director of our Company. He has been
on the Board of our Company since October 1995. He heads the marketing
and related operations of our Company. He has approximately 24 years of
experience in the publishing business and has been with the organization for
same number of years. He is also an active member of INS. He holds the
distinction of being the youngest chairman of INS for Madhya Pradesh region.
He was also been awarded the Entrepreneur of the Year, for the year 2006 by
Ernst & Young. Further, he was also award recipient for "Outstanding
Entrepreneur" in APEA ( Asia Pacific Entrepreneur awards). He was the
recipient of Divya Bhaskar , the leading Gujarati Newspaper from DB Corp Ltd
as the only regional newspaper of India to win 'Best in Print' (Bronze), an
honor bestowed by IFRA Asia Pacific awards held in Chennai. Best in Print is
about the quality and consistency in printing demonstrated by a publication
through a period of time
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Mr. Piyush Pandey
Non Executive Independent Director
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Mr. Harish Bijoor
Non Executive Independent Director
Mr. Harish Bijoor has been on the Board of the Company since November
2007. He started his career with Hindustan Lever Limited (formerly known as
Brooke Bond Lipton India Ltd.). Currently, he is a brand-thinker and
practitioner operating out of Bengaluru, India. He runs a unique boutique-
consulting outfit branded ‘Harish Bijoor Consults Inc.’ Harish has spent his
career across the aggressive realms of FMCG, Telecom and Consumer
Durables. He has also served at Zip Telecom Ltd. and Tata Coffee Limited in
varied roles in the senior management. He is an active member of different
coffee forums including the Coffee Board of India. Besides, he was an active
member of the sub-committee on plantations of the Planning Commission.
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Mr. Ashwani Singhal
Non Executive Independent Director
Mr. Ashwani Singhal has been on the Board of the Company since
November 2007. He has over 30 years of experience in non-ferrous
metallurgical industry. He is currently handling the global sourcing of raw
materials for his business of manufacturing Aluminium Deox and Ferro
Aluminium for the steel industry. He is the founder-director of ‘The Metal
Recycling Association of India’ and has served as the District Chairperson -
Sight First Co-ordinator of ‘The International Association of Lions Clubs
District 323 A3’ Mumbai, India, 2015-16.
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Ms. Anupriya Acharya
Non Executive Independent Director
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Mr. Vijay Garg
Speaking on this Vijay Garg, Business Head, Homeonline.com said “Even today
home buying decision is not easy in India, this came across as the single biggest
reason during our interaction with thousands home buyer, taking cue from this we
came up with this unique concept. The home buyer can avail this service, where a
dedicated “Home Search officer” is assigned to the buyer.
The Home search officer then understands the buyer requirement, basis the brief the
officer will identify properties; facilitate site visits, meetings, negotiation etc. We are
very sure that this service will ease life of the home buyer and save them from the
hassle of searching their dream home out of thousands of options available”
He further added “We are already the No.1 player in Bhopal, Raipur, Indore and
following the bhaskar legacy of dominating the market in the shortest possible time.
We have aggressive plans for this year, to begin with we are launching this service
immediately across Indore, Bhopal and Raipur. By Sep’2019 we plan to expand our
footprints across 60 cities in India”
29
Company History
The latest Indian real estate portal to launch in India, Homeonline.com will go live
nationally on 1 August 2016 after a year long investment from publishing giant DB
Corp.
DB Corp, which made the announcement in its Q1FY17 quarterly report, says it has
been nurturing the website in Raipur and Bhopal to keep its real estate segment
‘strong and protected.’For the quarter ended June 2016 (Q1FY17) the company's
internet segment revenues were Rs 23 crore ($US 3.4m) up by 6.5 per cent from Rs
21.5 crore in the same quarter last year.
Meanwhile losses were Rs 7.29 crore (US $1.1m) for its internet business segment,
8.3 per cent lower from losses of Rs 7.8 crore in the same quarter last year.
For the same segment, DB Corp has liabilities of Rs 8.37 (US $1.24m) crore, up 16.8
per cent from Rs 6.97 crore in the same quarter last year.
The company also posted a growth in advertising revenues of ~21 per cent yoy to Rs.
4136 million citing volume and market share recovery and a 46 per cent growth in
Ebidta to Rs. 1853 million.
The company also points to a strong margin of 32 per cent for the quarter compared to
last year's 26.5 per cent margin and andEbidta of Rs. 1274 million.
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Total unique visitors now at 42 million, up from 30 million in June 2015 (including
mobile and app)
1.7 billion page views in June 2016, up from 565 million in June 2015 and 30 million
unique visitors in the same month.
The company has also invested in Post Pickle, an English language website aimed at
youth and women which reached 1 million visitors, although the company does not
mention if they’re unique or overall.
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Achievements
Homeonline.com has been awarded for serving a large pool of users through its
portal and providing premium information to users to make informed decisions.
32
33
Products & Services
Buyer's Guide, a real estate eBook which covers all the essential steps and
stages entailed in property buying and contains answers, quick tips and expert
advice on what to look for and how to manage property buying.
34
A Home Search Officer Program is conducted for the potential customers who
are genuinely searched for the property or home.
PROPERTY PRODUCT
Apartment
Villa / House
Residential Plot
Builder Floor
Row House
Farm House
Service Apartment
Studio Apartment
PROPERTY SERVICES
Home Search Officer
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Company provides a number of internet-based services through its
platform and shall include:
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Sales & Financial Performance
SWOT Analysis
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Have a large client base.
Verification of plots.
Opportunities
Economic Slowdown.
Competitors of Homeonline
1. MagicBricks.com
They revolutionized the concept for house hunting the way Uber and Ola have
revolutionized the way we commute.
Listing for the property to be given on rent or for sale is as easy here as it is when it
comes to looking for one.
38
2. 99acres.com
3.Makaan.com
The listings here are not as extensive as you would find on the
above two portals.
But we do recommend you visit them as the properties listed are
decent and limited so it’s a clutter free experience.
4.Housing.com
5.Commonfloor.com
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Comapany Profile
Founded 2006
Website http://www.magicbricks.com
40
Study of the Organisation
Magicbricks.com is a high-end property portal that caters to a global market with its
unique services and novel online features. Having been launched in the year 2006 by
Times Group, Magicbricks has quickly risen to being the No. 1property portal in
India.
WHY MAGICBRICS ?
Magicbricks offers you a culture that is all about innovation and winning. It
challenges you and brings out the absolute best out of you. The dynamism here is
such that it brings out the next level in you, unleashing your true potential much more
than you have ever imagined. This will eventually turn you into a high-performer who
is full of ideas, solutions and unmatchable confidence.
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Mission, Vision & Objectives
The vision of 'Smart City' was to develop Indian cities and find remedies for various
critical issues, like interrupted power supply, provision for clean water, robust civic
infrastructure, sewage, and waste treatment plant, rainwater harvesting, and solar
energy, as well as smooth and enhanced connectivity. This is where the relevance of
'sustainability' comes in. The need for a paradigm shift from the existing planning and
maintenance methods to a sustainable, modern and tech-driven approach of urban
planning, implementation, and proper maintenance was the mission’s vision.
Launched in June 2015, the Smart City Mission (SCM) is one of the biggest central
government-financed urban development schemes. Let's track its progress in the
country.
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Products & Services
Apart from buying, selling & renting properties in India users have access to the
following services as well:
News section of Magicbricks "Property Pulse" includes property news, home loans
concerns, legal & taxation issues, expert opinion and analysis of property trends.
Buyer's Guide, a real estate eBook which covers all the essential steps and stages
entailed in property buying and contains answers, quick tips and expert advice on
what to look for and how to manage property buying.
PropIndex is a tool by Magicbricks which empowers property seekers and investors
with detailed information on the movement of residential apartment prices and supply
of properties in India for some major cities & has been adding more cities on a regular
basis as well.
43
Directors of magic brick
Sudhir Pai
CEO - Magicbricks
Sudhir Pai has been the driving force behind Magicbricks - India’s No.1 property
clear leadership position within the hotly contested online real estate portal
segment in India.
He has been with Times Internet for the past 12 years, out of which six years
have been with Timesjobs and the last six years with Magicbricks.
A B.E. in Electronics and Telecommunications from Goa University and MBA from
Symbiosis Centre for Management & HRD (SCMHRD), Sudhir in the past has
worked with reputed brands like, Wipro, GE Medical Systems, Marico, Hindustan
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Beyond work, Sudhir is an avid reader, trekker and is passionate about new
Subodh Kumar
CTO
has been a foundation stone in the success of Magicbricks and has started his
career with Times group and has handled several challenging roles across
demeanour, lies a fun loving guy who loves to indulge in a game of cricket match
anytime.
45
portfolio of the HR department. His panache for procurement of the best talent,
is commendable. Anil is always geared up to reinforce the team and take them
This gold medallist from Berhampur University has had enriching experiences as
the Vice President and CHRO of corporate like Fidelity; as the vice president and
Global Head HR of Just Dial; and as the Head-HR (for IT& Commercial Services)
An avid screen play writer and a master chef in his own right, Anil has sharp
business acumen and an aggressive approach towards his work. This, coupled
with virtues like dynamism and diligence propel him towards proving his calibre
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E Jayashree Kurup
Head Editorial and Advice
Editorial and Advice at Magicbricks. She set up content & research functions at
her professional career with The Economic Times and ended her stint there as
the Deputy Editor for the property section. She was also the Associate Director
(Asia Pacific region) with International Property Consultants, Insignia Brooke. She
has also worked as the Deputy Features Editor in The Financial Express and as
an Associate Editor with Good Governance India and is well-known for her
47
Hitesh Uppal
Head Finance & Operations
Finance & Ops at Magicbricks. Prior to this Hitesh was working with NIIT Limited
where he handled a mix of internal audit and hard core finance activities. Hitesh
started his journey with CitiFinancial with their compliance department. It was
during NIIT days when Hitesh voyaged to finance department where he was into
Also, deputed at Atlanta, USA for managing NIIT USA Inc. finance function.
Auditor (DISA) and Certified Ethical Hacker (CEH). He is fond of ‘long drives’ and
is an avid reader.
48
Prasun Kumar
Marketing Head, Magicbricks
Creative at heart and Analytical in mind, he delivers the delicate balance of left &
Prasun has launched quite a few brands in India namely MTS (mobile operator) &
Sony Xperia smartphones. Having worked on dynamic brands like Levi’s, Sony,
49
Ritesh Mohan
Head - Strategic Accounts & BFSI
Its not about ideas. Its about making ideas happen! Ritesh Mohan is a
keen strategist with an innate ability to handle large sales forces across
including FMCG, BFSI & E-Commerce in the past 17 years. As head of Strategic
He has worked with companies like Unilever, ICICI Bank & HSBC prior to joining
in multiple assignments. He firmly believes that strategy and innovation are core
Ritesh has done his Masters of Management Studies from Jamnalal Bajaj Institute
50
Achievements
Magicbricks.com has been awarded for serving a large pool of users through its portal
and providing premium information to users to make informed decisions.
Major Awards -
Year Awards
2011-2012 Real Estate Excellence (REE) Award for the Best Property Portal
2014 State Bank of India (SBI) awarded Magicbricks the title of "Partner in Prosperity"
51
99 Acres.com
Launched in 2005, 99acres.com, India’s No. 1 property portal, deals with every aspect
of the consumers’ needs in the real estate industry. It is an online forum where buyers,
sellers and brokers/agents can exchange information about real estate properties
quickly, effectively and inexpensively. At 99acres.com, you can advertise a property,
search for a property, browse through properties, build your own property microsite,
and keep yourself updated with the latest news and trends making headlines in the
realty sector.
At present, 99acres.com prides itself for having around nine lakh property listings
spanning across 600+ cities in India. Of all, the website held over 5.7 lakh paid
listings at the end of FY 2018-19. In addition to providing an online platform to real
estate developers, brokers and property owners for listing their property for sale,
purchase or rent, 99acres.com offers advertisement stints such as microsites, banners,
home page links and project pages to the clients for better visibility and branding in
the market.
52
Achievements
Part III:
Research Work
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OBJECTIVE
Discussion of Problems
Significance of Problems:
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Concept & Practices:
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RESEARCH METHODOLOGY
Research Design:
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Sampling Plan:
Sampling Method:
Sample Size:
Sampling Area:
LIMITATIONS
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Data Finding
1. Finding 1:
a. Data Table:
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b. Data Graph:
c. Data Characteristics:
i. Central Tendency
ii. Distribution
d. Data Interpretation
2. Finding 2:
a. Data Table:
b. Data Graph:
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c. Data Characteristics:
i. Central Tendency
ii. Distribution
d. Data Interpretation
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DATA ANALYSIS
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SUGGESTIONS
62
CONCLUSION
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BIBLIOGRAPHY
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ANNEXURE:
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https://en.wikipedia.org/wiki/Dainik_Bhaskar
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