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World Communication Focus

Global Business English

Active ❶
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World Communication Focus

Global Business English


Active ❶

Copyright ⓒ 2012 by Global Contents Republic Co. Ltd.


All rights reserved.

No part of this publication may be reproduced,


stored in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise,
without the prior permission of the publisher.

Global Contents Republic Co. Ltd.


Registration No. | 300-2012-16
Registration Date | 17. Jan. 2012
Global Bldg. 4th Floor, 11-19 Gwancheol-dong, Jongno-gu, Seoul, Korea
Tel. 02) 725-8282
Fax. 02) 753-6969

Global Business English_ Active ❶

Author | Global Publication Institute / Katherine Sirgey


Publisher | Yong-Boo Kim
Project Manager | Kyoung-Heon Lee
Editorial | Chang-Woo Lim
Design | Geul Design & Planning

Printed in Seoul,
July. 2012

ISBN 978-89-97988-01-3 / 14740


978-89-97988-00-6 / 14740 (Set)
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World Communication Focus

Global
Business English
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Contents

Unit 1 Telephone
A Preparation 8

B Taking a Message 11

C Leaving a Message 14

D Acknowledgement 17

E Requesting Information 20

F Ending a Call 23

Unit 2 Socializing
A Greetings 28

B Starting a Conversation 31

C Making an Appointment 34
D Eating Out 37

E Drinking 40

F Thanking and Apologizing 43

Unit 3 Culture
A Mother Tongue 48

B Body Language 51

C Cross-cultural Communication 54

D Stereotypes 57

E Etiquette 60

F Health 63
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World Communication Focus

Global Business English


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Unit 4 People
A Describing People 68

B Family 71

C Children 74

D Dating 77

E Friends 80

F Famous People 83

Unit 5 School
A University 88

B Registration 91

C Bookstore 94
D Prerequisites 97

E Cramming 100

F Recommendation Letters 103

Unit 6 Work
A Welcoming 108

B Introducing a Coworker 111

C Job Descriptions 114

D Tasks 118

E Teamwork 121

F Business Trips 124


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Telephone
Unit 1

A Preparation

B Taking a Message

C Leaving a Message

D Acknowledgement

E Requesting Information

F Ending a Call
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A
Preparation
Warm up These are phrases and idioms used when telephoning. Make another
sentence for each example.
1) How can I help you?
2) Can I have extension 4?
3) I’m afraid she’s / he’s out at the moment.
4) I’ll make sure she / he gets this ASAP.

Pronunciation 1 -1

Telephone Numbers
Say numbers separately. Pause between groups. Note that 0 is ‘oh’ in the U.K.
The number 0 is said both ways, as ‘oh’ and ‘zero,’ in the USA.
0 3 2 - 8 9 5 - 3 1 0 4
oh / zero three two eight nine five three one oh / zero four

Conversation 1 -2

Read and study the dialog below.

A Good morning, Ms. Samson’s office.


B This is Sharon Lee. Could I speak to Ms. Samson?
A Well, I’m sorry, I’m afraid she’s out at the moment.
B Oh, well then, what time will she be back in the office?
A She will be back after lunch.
B Could you tell her to phone me back later this afternoon?
A What’s your name again, please?
B It’s Sharon Lee.
A OK. And what’s your number, please?
B It’s 014-6558-2219.
A OK. Let me make sure I’ve got that. Your name is Sharon Lee and your number is 014-
6558-2219. Is that right?
B Yes, that’s correct.
A I’ll make sure she gets the message ASAP.

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Vocabulary
Match these words to their definitions.
1 ASAP a) to return
2 be out b) a conversation between two people
3 be back c) to call
4 dialog d) to be out of the office
5 phone e) as soon as possible

Language Review
Future Tense
Simple future tense talks about the future, but the decision is made at the time of
speaking. This tense is formed by using will / shall with the simple form of the verb.
The speaker of the House will finish her term in May of 2013.
The future tense can also be expressed by using am, is, or are with going to expressing
an intention to do something before the time we speak.
The surgeon is going to perform the first bypass in Minnesota.
We can also use the present tense form with an adverb or adverbial phrase to show
future time. Specifically, the present tense is used to describe a future event that’s in a
person’s schedule.
Looking at her calendar, Mary sees what she has to do next week. She says, “I see the
dentist next Tuesday at 3.”
Examples of adverbs and adverbial phrases:
Adverbs: tomorrow; next week; soon
Adverbial phrases: in a few months

Activity
Fill in the blanks with ‘am / is / are going to’ to complete the sentences.

1 I join the rugby team in a month.


2 My daughters Mary and Liz have a piano recital tomorrow at 2 p.m.
3 She marry the prince in December.
4 Kindly let her know that I be back in a while.
5 Tina do the report on Wednesday.

1 Telephone 9
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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 1 -3

A Hello, it’s Maria of KYZ. Is this the Giefan Research Company?


B Yes, it is. How may I help you ma’am?
A Well, I’m just phoning to confirm my appointment with Mr. Jeff Somozo
tomorrow.
B Hold on, ma’am. I’ll check his schedule for tomorrow. It says here that you have
a meeting with him at 3 p.m.
A OK. That’s right. Thanks.
B No problem.
A Bye.
B Bye.

Role-Play 222 1 -4

A Hello. Is this KYZ Pharmaceuticals?


B Yes. How may we help you?
A Hi, it’s Anne of Giefan. I’d like to speak with Maria.
B This is she.
A I’m phoning to inform you that Mr. Somozo would like to have the meeting at 4
p.m. instead of 3 p.m. tomorrow. Is the time OK with you?
B Of course. Four sounds fine with me.
A Thanks! I’ll let him know right away.
B Great. Goodbye.

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B
Taking a Message
Warm up Discuss these questions.
1) Do you take messages for your boss or team leader?
2) How often do people from overseas call your department?
3) Do you sometimes take messages in English?

Pronunciation 1-5

Listen to these phrases and underline the stressed words.


1) Could I have your name?
2) Could you spell that again, please?
3) Thanks for the help. Goodbye.

Conversation 1 -6

Read and study the dialog below.

A Hello.
B Hi. It’s Rob. Is Bob Kelly in?
A Sorry, I’m afraid he’s not.
B Could you tell me when he’ll be back?
A Later this afternoon. Can I take a message?
B Yes, please. Could you ask him to call me back as soon as he
gets in? I need to know the status of our order.
A Could I have your name again and your number, please?
B It’s Rob and the number is 014-2898-4203.
A So that’s Rob and your number is 014-2898-4203?
B Exactly.
A I’ll make sure he gets the message as soon as he arrives.
B Thanks for the help. Bye.
A Bye.

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Vocabulary
Match these words to their definitions.
1 I’m afraid a) to return a call
2 get in b) situation
3 call back c) unfortunately
4 status d) to arrive at work
5 get e) to receive

Language Review
Past Simple and Present Perfect
We use the past simple to talk about a finished action at a definite time in the past.
I had a job interview yesterday.
An ambulance took David to the hospital.
We use the present perfect to connect the present to the past. One of its main uses is to
show the relevance of a past event in the present.
Our fax number has changed.
We’ve just lowered our prices.

Activity
Write ‘PS’ if the sentence is in past simple and ‘PP’ if the sentence is in present
perfect.

1 Peter Kim has been a leading fashion designer since the 1990s.
2 In the past, Peter Kim took a passive approach to the problem.
3 He has inspired a lot of designers in the country.
4 He made a lot of changes in the fashion industry.
5 The fashion business has been a wonderful success in Korea because of him.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 1-7

A Good morning, JSG. How may I help you?


B Good morning. Could I speak to Keira in sales? This is Miss Oh of Mother and
Sons Coffee Company.
A One moment, please. I’m afraid she’s out at the moment. Can I take a message?
B Could you ask her to call me back?
A Certainly, Miss Oh.
B Thank you.
A You’re welcome. Goodbye.

Role-Play 22
2 1-8

A Good morning. Mother and Sons Coffee Company. How may I help you?
B Hello, this is Keira Knightley with Star coffee shop. Is Miss Oh in?
A She’s out right now, but will be back in about an hour.
B Could you tell her I’m calling about the status of our coffee order? We ordered
20 kilograms of Colombian coffee.
A When she gets in, I’ll give her the message.
B Thank you very much. Bye.

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C
Leaving a Message
Warm up Assume you are leaving a message and discuss these questions.
1) What kind of information should you give to the person taking the message?
2) How do you tell somebody your name, number, and e-mail address in English?

Pronunciation 1-9

A. Read and practice the following sentences.


1) My name is [your name].
2) My cell phone number is [your number].
3) My e-mail address is [name + ‘at’ + e-mail provider + ‘dot com’].
4) Could you tell Mr. Lee I’ll call him back?
5) Could you let Mrs. Jameson know I called?
B. P and F Sounds
1) face - pace
2) full - pull
3) chief - cheap

Conversation 1-10

Read and study the dialog below.

A Giefan Research Company, how may we help you?


B Hello, this is Yenny and I work for Roche Pharmaceuticals.
Could you put me on line 3, please? I would like to speak
with Miss Samson.
A I’m sorry ma’am, I’m afraid Miss Samson is not available at
the moment. She’s in a meeting right now.
B Oh... OK. Could I leave a message, then?
A Sure. I can take your message.
B I’m calling to confirm our luncheon meeting tomorrow. And I just want to let her know that
my boss is coming to learn more about the services your company offers.
A OK. I will make sure to give her your message once she’s done with the meeting.
B Thanks a lot!
A You’re welcome.
B Bye.
A Bye.

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Vocabulary
Match these words to their definitions.
1 available a) information that is double-checked or noted for
2 luncheon meeting future events
3 confirmation b) drugs or medicine used in medical treatment
4 pharmaceuticals c) free; not busy
5 urgent d) needing immediate attention; pressing
6 supplier e) a formal business lunch or power lunch
f) somebody who supplies others with a certain
commodity or service

Language Review
Modal Verb: Will
Asking people if they don’t mind
Use will or would to make a polite request or to ask someone if they are willing to do.
Will you come this way? Will you sign here, please?
Would you do me a favor? Would you tell her that Mr. Harvey phoned?
Refusing
If you want to say that you’re unwilling to do something, you can use will not or won’t.
I will not tolerate her behavior any longer.
The car won’t start.
He won’t ever do what his mother tells him to do.
Promising
If you make a firm commitment to do something in the future, you use will.
We will do everything to satisfy your needs. We will refund you the money.
My philosophy professor would always begin the lecture with a ridiculous joke.

Activity
Rewrite the sentences using ‘will, won’t or would.’

1 I promise to do my homework.
2 She refuses to accept my proposal.
3 He used to smoke a large cigar before making a major decision.
4 If you insist on being rude, how can you expect people to be nice to you?
5 She refuses to accept his authority.
6 The product with the better-known brand name inevitably sells better than other products.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 1-11

Coworker Miss Oh from Mother and Sons Coffee Company just called.
Keira Oh, really? I called her an hour ago about the status of our coffee
order.
Coworker Well, she said that the Columbian coffee hasn’t arrived yet.
Keira Oh! That’s not good. We’re almost out of it here.
Coworker But their Ethiopian coffee has arrived. Would you like to purchase that
instead?
Keira We will have to. She has been our supplier for five years now. And this
is the first time we have had this kind of problem with her. Let’s try
the Ethiopian coffee.

Role-Play 22
22 1-12

A Miss Oh, thank you for the Ethiopian coffee.


B We’re sorry we are out of the Colombian coffee.
A No, that’s OK. How are the boys?
B My sons? They’re great. But they’re leaving Mother and Sons and starting their
own business soon. I will miss them.
A Oh, wow. Will it just be you at the office?
B No, of course not. I’ve just hired a secretary. Her name is Ms. Prestley.

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D
Acknowledgement
Warm up Discuss these questions.
1) How do you confirm information over the telephone?
2) What type of information should be confirmed to prevent misunderstandings?
3) Talk about a bad experience you had because of a misunderstanding over the phone.

Pronunciation 1-13

S and Z Sounds
‘S’ is unvoiced. (Your throat doesn’t vibrate.)
‘Z’ is voiced. (Your throat vibrates.)
Practice the following pairs.
boss - boys
Miss - Ms.
office - offers
ask - as
bossy - busy

Conversation 1-14

Read and study the dialog below.

Jen Hello, Vince. This is Jen of Tuft Computer Center. I’m calling to let you know that we
received your product proposal this morning.
Vince Oh, yes. How was it?
Jen We feel your product idea is very interesting.
Vince Oh, good.
Jen Well, as you know, we have been thinking about the Asian market for
some time now. We certainly feel your range could do very well over
there. According to our market study, there’s a demand for
items of this kind.
Vince That’s good to hear.
Jen Well, I can assure you we’ll look at your proposal carefully
and I’ll be in touch as soon as I make a decision.
Vince I look forward to hearing from you soon, then. I hope we’ll be
able to do business together.
Jen Indeed. Thanks.

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Vocabulary
Match these words with their definitions.
1 acknowledge a) to make contact with
2 demand b) to inform positively; to remove doubt
3 proposal c) the world of commercial activity where
4 receipt commodities are bought and sold
5 range d) a commodity or goods
6 product e) to take notice of; to express gratitude for
7 market f) offer; suggestion
8 assure g) something received after a transaction is made
9 be in touch h) the extent of one’s possibilities
i) urgent need

Language Review
Linking Conditions and Main Clauses
Rule: If + present simple, will +infinitive (without to)
Condition Main Clause
If we order 500 boxes, will you give us a 5% discount?
If we get 100 cases, will we get a case for free?
If you pay within a week, we’ll give you a 10% discount.
* You can use as long as and provided that in the same way as if in the structures above.

Activity
Write and practice.
Ex. 1,000 bottles / 50% off
If you order 1,000 bottles, then we’ll give you 50% off.

1 70% off / pay cash


.
2 20 kilograms / half a kilogram free
.
3 200 pieces / 15% discount
.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 1-15

A Hi, Mr. Snider. This is Bob Kim of Fitness EQ Supply. I’m calling to let you know
that we received the project outline this morning.
B Oh, yes. Is everything clear?
A Yes, I think so. I am sure we can help you with the project.
B Good to hear.
A Well, I can assure you I’ll be studying your project outline and I’ll get back to
you in two days. Is it OK with you?
B No problem. Take your time. We’ll just wait for your call, then.
A Thanks. Bye.
B Bye.

Role-Play 222 1-16

A Hello, Bob. This is Mr. Snider. I’m calling to let you know that we received your
proposal this afternoon.
B Oh, well, then. Do you have everything you need?
A Yes, I think so. We are interested in your offer.
B That’s very good to hear.
A I’ll contact you again after I have a meeting with my staff members.
B Sure. I hope we’ll be able to do business together.
A Yes, indeed. Thanks for the help.
B My pleasure.

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E
Requesting Information
Warm up Discuss these questions.
1) Have you ever requested information over the phone?
2) Some people prefer e-mails or faxes when requesting information. What is your preferred
method?

Pronunciation 1-17

Practice the following sentences and notice the difference between D and L
sounds.
Full Word Contraction
had, would ’d
will ’ll

1) Who’d they ask? Who’ll they ask?


2) She’d come back soon. She’ll come back soon.
3) He’d prefer to pay cash. He’ll prefer to pay cash.

Conversation 1-18

Read and study the dialog below.

L Hi. It’s Lance. I’d like to speak to Innis about the yearly financial report.
I This is Innis speaking.
L Hi, Innis. Could I get a copy of your current report?
I Sure. I can send it to you. How do you want me to send it?
L Could you fax the documents? When can you do this by?
I I can send it off in just a moment.
L Oh, thank you very much.

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Vocabulary
Match these words to their definitions.
1 financial report a) yearly
2 in just a moment b) occurring or existing at the present time
3 current c) forms; reports; papers
4 annual d) a report about the finances of an establishment
5 documents e) right away; after a very short moment

Language Review
Two Basic Ways to Request Information
Can you / Could you
Can I / Could I
Can we / Could we
Examples:
Can you tell Mr. Han that I called?
Could you e-mail me the documents today?
Can I ask you for a favor?
Could I make a copy of your financial report?
Can we meet tomorrow instead of today?
Could we lower the price a little?

Activity
Change the sentences below as the example.
Ex. I fax these documents. Could I fax these documents?

1 You change the luncheon meeting time to 1 p.m.


.
2 I talk to the receptionist.
.
3 I check the status of my book order.
.
4 You call back later in the afternoon.
.
5 We decide on the price of this coffee now.
.

1 Telephone 21
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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 1-19

A Hi, it’s Candy on the line. I’d like to speak to Mr. Simons, please.
B Hi, Candy.
A Mr. Simons, could you send me the 4th quarter sales report for 2011?
B Sure. When do you need it by?
A I need to have the report tomorrow morning.
B Then I’ll send that off tonight.
A Thank you very much.
B You’re welcome.

Role-Play 222 1-20

A Hi, This is Mr. Simons. Is Candy in?


B I’ll put you through, sir. Hold on.
C Hi. It’s Candy.
A Hi, Candy. I’m calling to check if you have the report by now.
C Yes, I have it with me. Thanks!
A My pleasure.

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F
Ending a Call
Warm up Discuss these questions.
1) How do you end a friendly conversation on the phone?
2) How do you end a business conversation on the phone?

Pronunciation 1-21

Linking Practice: S and Z Sounds


Unvoiced
1) How nice of you to come!
2) We would like to know the price of these automobiles.
3) The new employee asks us a lot of questions.
4) The company cafeteria serves rice every day .
5) The shipment of car parts is delayed.
Voiced
1) His uncle called.
2) My eyes are tired from reading the reports.
3) Where is our secretary?
4) Was all of the report written by Ms. Seo?
5) Has everybody left?

Conversation 1-22

Read and study the dialog below.

Ron Hello. This is Ron of J&J Korea. Can you put me through to ext. 45, please?
Operator Hold on one sec, sir.
Brian Hi, Brian speaking.
Ron Hello, Brian. I’m calling to inform you that a huge order
is coming some time in June.
Brian It’s great to hear that.
Ron Yeah. And we need to keep in touch to monitor the
progress of that order.
Brian Sure. Let’s keep in touch through e-mail.

*ext. - extension
*sec - second

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Vocabulary
Match these words to their definitions.
1 huge a) to watch or to keep track
2 monitor b) to break a telephone connection
3 progress c) to stay in contact
4 keep in touch d) great in size; enormous
5 hang up e) a forward or onward movement
6 success f) an achievement
7 payment g) an amount paid with money, credit card, etc.

Language Review
Asking for and Giving Permission
Can is used to ask for and give permission.
Can I use your computer? Sure, you can. Go ahead.
May and could are also used to ask for permission, but not to refuse permission. They
are more formal than can.
May I use your mobile phone? No, I’m afraid you can’t.
Could I come back later? No, you can’t.
If you want to talk about permission for a future action, we use the verb allow or permit.
They won’t allow / permit her to travel alone.

Activity
Answer the questions using ‘can / may / allow / permit.’

1 Can I try on your jacket?


.
2 May I visit you at your office Friday morning?
.
3 Could I borrow your copy of the meeting schedule?
.
4 Could you e-mail Sarah when you get a chance?
.
5 Would you ask John to come and see me after the meeting?
.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 1-23

A The suppliers arrived right on time, and the meeting was a success.
B Well, glad to hear it went so well. So, I’ll see you and Dahye tomorrow for our
dinner meeting at 6?
A Yep. It’s in my calendar. I’ll remind Dahye of it, too.
B Well, if that’s it, I’ll see you then.
A Sure thing. Have a good night.
B You, too. Bye.
A Bye.

Role-Play 222 1-24

A To confirm our order, you’re buying 100 refrigerators of model X12 for the bulk
price agreed upon.
B Yes, that’s correct.
A We’ll send you the payment details by e-mail this afternoon.
B Wonderful. Please send it to our new e-mail address.
A Will do. As always, it’s good doing business with you.
B Likewise.
A Have a good weekend. Bye.
B Bye.

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Socializing
Unit 2

A Greetings

B Starting a Conversation

C Making an Appointment

D Eating Out

E Drinking

F Thanking and Apologizing


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A
Greetings
Warm up Discuss these questions.
1) How do people greet each other in your country?
2) How do you greet someone when you are first introduced?
3) What kind of information do you give when you introduce yourself?

Pronunciation 2-1

Listen to the teacher and circle the sentence that is pronounced.


1) a. How do you spell ‘please’?
b. How do you spell ‘police’?
2) a. What kind of train is it?
b. What kind of terrain is it?
3) a. How do you spell ‘forest’?
b. How do you spell ‘first’?
4) a. His name is Fred Press.
b. His name is Fred Perez.

Conversation 2-2

Read and study the dialog below.

A Hi, Seungwoo. How was your weekend?


B Not bad. I got to relax. How are you?
A Pretty good. This is Ben. He works at our Johannesburg branch in South Africa. He’s
here to learn about our company’s new software.
B Oh, hi! Nice to meet you!
C Good to meet you, too.
B Did you just arrive?
C Oh, no. I’ve been here about two weeks.
B So you’ve had a chance to tour the city?
C Oh, I sure have. I’ve been to all of the major tourist
attractions of Seoul.
B Which is your favorite?
C By far, Gyeongbok Palace.
B Well, I hope you continue to enjoy your stay here.
C I’m sure I will. Thanks.

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Vocabulary
Match these words to their definitions.
1 vacation a) to go on; to keep on
2 awesome b) characteristics of a place that tourists like
3 greet c) a person from one country traveling in another
4 great d) to travel around to many places
5 software e) programs on a computer
6 tour f) a period spent away from home
7 tourist g) well
8 tourist attractions h) to address with expression of kind wishes upon
9 continue meeting
i) wonderful; great; amazing

Language Review
Subject Pronouns and Possessive Adjectives
Subject Pronouns: I, you, he, she, it, we, you, they
Possessive Adjectives: my, your, his, her, its, our, your, their

Activity
A. Fill in the blanks with a subject pronoun or a possessive adjective.

1 Can you give (she / her) a call?


2 (they / their) are having an argument.
3 Kurt might hurt (you / your) feelings.
4 The report is on (it / its) way to the office.
5 (we / our) are friends and will be forever.

B. Write 4 sentences with possessive adjectives.

1 .
2 .
3 .
4 .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 2 -3

A Hello. I’m Lisa Tailor.


B Hi. My name’s Brad Cruz. But please call me Brad.
A Pleased to meet you, Brad. You can call me Liz.
B OK. And what’s your last name again?
A Tailor.

Role-Play 22
22 2 -4

A Say, are you new to this area?


B Yes, I just moved into the neighborhood.
A Oh, really?
B Yes. I’ll be working at the Wendy’s on the main road.
A Oh, I love Wendy’s. It’s my favorite hamburger place.
B No way! So, maybe I’ll see you there sometime.
A Maybe.

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B
Starting a Conversation
Warm up Not every conversation can be started with a direct greeting. We are
likely to initiate a conversation with someone we don’t know with an indirect
comment. (eg. “Great party, huh?”)
How do you start a conversation?
a) At a party where you are one of the guests
b) With a stranger while on a trip
c) With a new colleague

Pronunciation 2 -5

A. Practice the following combined words. These combinations are pronounced


as a single noun. Stress the first syllable.
1) bookstore
2) baseball
3) bathroom
4) airline
5) dishwasher
B. Write at least 3 combined words that you know.
1)
2)
3)

Conversation 2 -6

Read and study the dialog below.

Andy Nice day, isn’t it? How do you like the weather here?
Leila Yeah, it’s beautiful. I really miss this kind of weather.
Andy Well, how’s the weather in Singapore this time of
year?
Leila It’s very humid and unpleasant.
Andy In Korea, we have all four seasons and spring is by
far the most pleasant season of the year.
Leila You are lucky for that.

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Vocabulary
Match these words to their definitions.
1 colleague a) to begin, to start
2 direct b) probable; to be expected
3 indirect c) first choice; liking
4 initiate d) straight; nonstop
5 likely e) unlikable; nasty
6 preference f) a coworker; associate
7 unpleasant g) not direct; roundabout

Language Review
Root, Prefix and Suffix
An English word can be made up of three elements: the Root, a Prefix and a Suffix.
*The part of the word that contains the basic meaning is called the Root.
*(e.g. act, form, and test). It is the foundation of the word.
*The word part that is placed in front of a root is called a Prefix.
*(e.g. re- + act = react < The prefix ‘re-’ means ‘back’ or ‘again.’)
*The prefix can change the meaning of the root word and makes a new word.
*The part of the word that is placed after the root is called Suffix.
*(e.g. re- + act + -ion = reaction < The suffix ‘-ion’ indicates that the word has turned
into a noun.)
*Prefixes and suffixes are called Affixes because they are connected to a root.

Activity
Look at the words and determine if the affix is a prefix or a suffix.

1 resistance
2 unicycle
3 multicolored
4 wishful
5 brotherhood

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 2-7

A My name’s Cindy Hiller.


B And I’m Candy. Candy Miles. I’m in apartment 6 on the 4th floor.
A Really? I’m on the 5th floor in the same building. I’m just a floor away!
B Cool. Would you mind if I pay you a visit tonight?
A Not at all. You can knock on my door anytime.
B Thanks, Cindy. OK, see you later then.
A OK, see you!

Create your own dialog and practice it.

Role-Play 222
A
B
A
B
A
B

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C
Making an Appointment
Warm up Discuss these questions.
1) What kind of things do you have to arrange before a meeting?
2) Do you usually come on time, early or late for an appointment?

Pronunciation 2-8

Words expressing strong emotions are often stressed and have a higher pitch.
Read and say the statements below.
1) That was wonderful!
2) You really scared me!
3) That was exciting!
4) What? You were disgusted?
5) Goodness, that movie was shocking!

Conversation 2 -9

Read and study the dialog below.

Lee Hi, May. It’s Lee. How are you?


May Oh, I’m a little busy, but all is well. How about
you? How’s work these days? Is the boss still
giving you a hard time?
Lee Yes, but I’ve learned to manage my work and get
along with my supervisor better.
May I see you’ve learned the ropes. I’m happy for you.
So to what do I owe this pleasure?
Lee Actually, the reason I’m calling is to invite you to a reunion dinner we’re having at our
company. Many of your former coworkers will be there and they would love to see you
again.
May When is the dinner?
Lee It’s this Friday at 7 p.m. Will you be able to make it?
May I might be a little late, but I will definitely be there.
Lee Wonderful, everybody will be delighted to hear that you’re coming.
May Thank you for inviting me. I’ll see you on Friday, then.
Lee Great. I’ll see you, then.

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Vocabulary
Match these words to their definitions.
1 appointment a) come by
2 give somebody a hard time b) approximately
3 learn the ropes c) a gathering of people who have been apart for a
4 supervisor long time
5 reunion d) learn the requirements of a new job
6 drop by e) a person who manages a department or section of
7 around a company
f) an arranged meeting
g) make things unpleasant for somebody

Language Review
Participles as Adjectives
Present Participles:
The new James Bond movie sounds interesting.
Our boss was boring.
The show was fascinating.
Past Participles:
I’m interested in the new James Bond movie.
I was bored by our boss.
I was fascinated by the show.

Activity
A. Complete these sentences with the correct form of the word.

1 I find the documentaries . (interest)


2 I’m (bore) with reading English grammar books.
3 I was (amaze) that you could speak fluent English.
4 Singapore was an (excite) opportunity.

B. Rewrite the following sentences using the past participles.

1 The music sounds exciting. .


2 The party was boring. .
3 The novel was fascinating. .
4 Your work was amazing. .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 2-10

A Hi, Betty! How’s everything?


B Very good. Thanks!
A Well, I’m just dropping by to ask if you’re available tomorrow... say for lunch?
B Oh, I’m sorry. I won’t be in. I’ll be busy. I’ve got important things to do this
week.
A Is that so? Well, then, can you call me later this afternoon and let me know
when you’ll be available?
B Sure. I’ll do that.
A Talk to you this afternoon.
B OK. Thanks for dropping by.

Role-Play 222 2-11

A I’d like to speak to Maria, please?


B Hi, Betty! It’s Maria.
A I’m calling to let you know that tomorrow at 7 o’clock is OK for me. Does it
sound good for you?
B Oh, yes! 7 o’clock is OK. Let’s meet at Zoom Cafe.
A Cool. See you then. Bye.
B Bye.

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D
Eating Out
Warm up Discuss these questions.
1) When did you last go to a nice restaurant? What did you order?
2) Who do you usually eat out with?
3) What is your favorite cuisine?
4) What is your opinion on vegetarianism?

Pronunciation 2-12

Basic Emphasis Pattern


Content Words nouns main verbs adverbs adjectives
(emphasized) (cat) (runs) (quickly) (happy)
Question Words (who, what, where, when, why, how)
(emphasized)
Structure Words pronouns prepositions articles ‘to be’ verb forms
(de-emphasized) (he, she) (of, to, at) (a, the) (is, was)
conjunctions auxiliary verbs
(and, but) (can, have, do, will)
Examples:
1) This is my cat. (noun) 2) What does it eat? (main verb)
3) Please come quickly. (adverb) 4) You did excellent work. (adjective)
5) Why did you write the letter? (question word)

Conversation 2-13

Read and study the dialog below.

T Say, do you want to do lunch together today?


J Sure. Where would you like to go?
T Well, do you like Italian food?
J I love it, but I think it’s too heavy for lunch.
T How about trying Indian cuisine?
J Good idea. I know an Indian restaurant nearby. It’s just a few blocks away from here.
T Terrific! Meet you at twelve, then. I’ll call you when I get there.
J OK.

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Vocabulary
Match these words to their definitions.
1 cuisine a) close at hand
2 blocks b) magnificent
3 nearby c) feeling
4 terrific d) manner of preparing food; style of cooking
5 mood e) spaces enclosed by streets
6 It’s my treat. f) I’d be glad to pay this time.
7 be off g) to finish work (at the end of the day); to leave
work

Language Review
Have to
Have to in the following expressions means ‘must.’
Have to must be followed by a verb.
Examples: I have to do the laundry tonight.
She has to pay the bills tomorrow morning.
Claire and Dianne have to visit their parents.
You have to study English.

Activity
Below are words and phrases. Write a complete sentence for each line using
‘have to.’

1 My daughter / read / book


.
2 My boss / give / raise
.
3 I / work / hard
.
4 He / make / good business plans
.
5 They / fix / work schedule
.

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 2-14

A Hi, Kate! Wanna eat out tonight?


B Sure.
A Where would you like to go? It’s my treat!
B Hmm. I’d like to try Mexican food tonight.
A T and B restaurant is the best place, then.
B OK. What time are we going?
A How about 6:30?
B Hmm... that time isn’t good for me. I’ll be off at 6:50.
A See you at 7:00, then?
B OK.

Create your own dialog and practice it.

Role-Play 222
A
B
A
B
A
B

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E
Drinking
Warm up Discuss these questions.
1) How often do you go drinking in a week?
2) How much do you spend on drinking?
3) What is your favorite drink?

Pronunciation 2-15

Say and practice the following words slowly.


Notice the differences between the vowel and the consonant sounds.
[i‰÷] Sound:
beer deer cheer here jeer clear sheer

[¡‰÷] Sound:
bear dare chair hair rare Claire share

Conversation 2-16

Read and study the dialog below.

Teddy Where are you taking me to?


Greg I heard Jazzy is nice.
Teddy Where is it?
Greg It’s just next to Pizza Galore.
Teddy And what are the specials at Jazzy?
Greg Tonight, Rum drinks are only four bucks!
And they have two-for-one vodka shots!
Teddy Cool. Let’s go! How long do you want to stay out?
Greg Until the wee hours of the morning.

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Vocabulary
Match these words with their definitions.
1 stay out a) on ice; with ice added
2 vodka b) to rest and let go of stress after working hard
3 bucks c) dollars (US)
4 wee hours d) a colorless liquor of neutral spirits
5 spend e) to spend the evening at a bar or restaurant until
6 straight up late
7 on the rocks f) without anything else added; not mixed; by itself
8 relax and unwind g) very early
h) to use out or pay out

Language Review
Articles: A / An / The
A: indefinite article (not a specific object, one of a number of the same objects) with
consonants
Yashie has a cat.
An: indefinite article (not a specific object, one of a number of the same objects) with
vowels
Jasper is an engineer.
The: definite article (a specific object that both the person speaking and the listener
know)
The book is on the table.
We usually do not use an article:
1) when we talk about things in general.
2) with countries, provinces, and states. BUT use ‘the’ with countries that are a collection
of states. (Ex. the USA, the UAE)

Activity
Fill in the blanks with the correct article (a / an / the).

Hyukjae is accountant with MJ Law Firm, big firm in Seoul. From Monday to
Friday, he works long hours, and sometimes he doesn’t get off work until 10 p.m. On
weekends, he likes to socialize with his coworkers and friends. Friday nights, he goes to
jazz bar in Gangnam. There, they play Coltrane, Mingus and Gillespie. music helps
Hyukjae to relax and unwind.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 2-17

A Mr. Gaines, what’s your favorite alcoholic beverage?


B Whisky is my favorite.
A How do you take your whisky?
B On the rocks!
A Well, I always take mine straight up.
B Don’t you find it a bit strong?
A Yes, but it tastes better that way.

Role-Play 222 2-18

A Mr. Gaines, glad to see you. I ordered a whisky. Care for the same?
B Uh, no thanks. I’d prefer a gin tonight.
A Sure. How do you like it? With tonic, or on the rocks? You name it.
B Well, I could go for a martini, but very dry.
A One very dry martini coming up.
B Fine. Ask the waiter to bring some more side dishes, too, would you?

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F
Thanking and Apologizing
Warm up Put the words in the correct order and make sentences.

1) I sorry am I late am
2) helping thanks me for
3) am sorry I can’t you help I
4) welcome very you’re
5) right all that’s

Pronunciation 2-19

Notice the reduction ‘to’ when it comes before another word and the stress
placed on it when it comes at the end of a sentence.
1) I had to bring my books to school. But now I don’t have to.
2) I wanted to walk to work. But now I don’t want to.
3) You can come to the party with me. Only if you really want to.

Conversation 2-20

Read and study the dialog below.

Jiyeon Hi, John. How was your weekend?


John Not so good. I fell ill with a cold. Oh, I’m
sorry I didn’t make it to the jazz bar on
Friday night.
Jiyeon Oh, that’s OK. Did you get sick on Friday?
John Yeah. After work, I went home and fell asleep.
I forgot to text you and Hyukjae that I couldn’t
come. Did you two have a good time?
Jiyeon Yeah, the music was nice and relaxing. Hyukjae’s
friend also came, so there were three of us.
John Oh, that’s good. What specials did they have?
Jiyeon They had two-for-one vodka shots and pitchers of
Hite and Cass for 10,000 won. By the way, thank
you for the feedback on my law report. It was
very helpful.
John Oh, it’s no problem. Glad I could help you out with it.

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Vocabulary
Match these words to their definitions.
1 fall ill a) a large container for beer
2 make it b) comments and remarks
3 two-for-one c) to get sick (e.g. get the flu)
4 pitcher d) two for the price of one
5 feedback e) to go to; participate in; join others in

Language Review
Modal Verb Can / Be able to
‘Can’ and ‘be able to’ are used when you want to express an ability or possibility and
when you want to ask for or give permission.
Can I have a cup of tea, please?
He can play basketball well.
Sohyun was able to work yesterday.
You can take one if you like.

Activity
Write ‘A’ next to sentences that express ability and ‘P’ next to sentences that
express possibility.

1 She can solve math problems quickly.


2 Can Mike come on Friday?
3 Jaehee was able to make it to the meeting this morning.
4 I think Tessa is able to do it. Just give her enough time.
5 My children can dance and sing.
6 They were able to meet their expectations.
7 I can bake chocolate cookies well.
8 Maria is able to speak Korean.
9 Do you think Harry can come home early?
10 We are able to write feedback on your homework.

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 2-21

A Hi. Can I help you?


B Yes, please. I can’t find the baggage department.
A It’s at the main door. Let me take you there. Say, are you new here?
B Yes, I am. This department store is huge!
A Yeah, it is. Hope you find the place has everything you need.
B I’m sure it does.
A Here we are. Just walk straight and you’ll find the main door.
B Thank you very much!
A Don’t mention it.

Create your own dialog and practice it.

Role-Play 222
A
B
A
B
A
B

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Culture
Unit 3

A Mother Tongue

B Body Language

C Cross-cultural Communication

D Stereotypes

E Etiquette

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A
Mother Tongue
Warm up A mother tongue is a person’s native language.
Discuss these questions.
1) What’s special about your mother tongue?
2) What do you think is the importance of learning a second language?
3) Aside from English, what language would you want to learn to speak?

Pronunciation 3 -1

Say and practice.


Country Language Country Language
Korea Korean Thailand Thai
France French UK English (British)
China Chinese Canada English, French
Japan Japanese USA English (American)

Conversation 3 -2

Read and study the dialog below.

A So what are you going to do after graduation, Mira?


B Well, I’ve saved money, and I think I’d really like to study
English in the USA.
A Lucky you. That sounds exciting!
B Yeah, then I plan to come back and teach English here in
Korea.
A That is even more exciting!
B What about you? Do you have any plans yet?
A I’m going to enroll at a language school. It’s my dream to
speak Spanish.
B Great! Good luck to you.

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Vocabulary
Match these words to their definitions.
1 graduation a) emotionally stirring; thrilling
2 save b) acceptance of a degree
3 native c) to register
4 exciting d) to keep; to hold onto
5 enroll e) original; local

Language Review
Present Progressive: Be going to
Rule 1: Talking about plans
I’m going to finish my thesis.
Rule 2: Talking about present intentions
Brenda’s going to leave in a week.
Rule 3: Making predictions
I’m sure you’re going to enjoy the city.

Activity
Write 5 sentences using the present progressive tense.

1 .
2 .
3 .
4 .
5 .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 3 -3

A Hello!
B Hola!
A What does ‘hola’ mean?
B It means ‘hello’ in Spanish.
A So you speak Spanish?
B A little. I started learning Spanish in January.
A Cool! You must be very good at it now.
B Hmmm, still working on it.
A What’s the Spanish word for “Let’s eat!” ?
B Vamos a comer.
A Oh, interesting!

Role-Play 222 3 -4

A It’s so easy to learn English. Isn’t it?


B I don’t think so. I find it quite difficult.
A Actually it’s not. You just need to watch English news programs and TV shows
and read a lot of English books.
B Really? I did all that, but still I can’t speak it well.
A Why don’t you try a private tutor?
B Good idea. Can you recommend one?
A Sure. I’ll let you know later.
B Thanks!

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B
Body Language
Warm up When you use gestures or facial expressions, it’s called ‘body
language.’ Body language plays a vital role in communication.
Discuss these questions.
1) What message do you convey when you wink your eye?
2) What facial expression do you have when you’re disgusted?
3) Share a mannerism as you converse with a partner.

Pronunciation 3 -5

Read and review saying the sentences below. Stress the underlined word.
Notice the differences.
1) They save 1,000 dollars.
2) They saved 1,000 dollars.
3) They pay us a huge amount.
4) They paid us a huge amount.
5) They warn the passengers.
6) They warned the passengers.
7) Hens lay eggs.
8) Hens laid eggs.

Conversation 3-6

Read and study the dialog below.

A Pete, why are you winking at Betty?


B I think she’s pretty and I like her.
A So winking means you like somebody?
B Yes.
A Pete, she’s looking this way.
B Brian, do you think she likes me, too?
A Maybe. Why don’t you ask her out on a date?

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Vocabulary
Match these words to their definitions.
1 wink a) a lecture; talk; speech
2 convey b) listeners; viewers
3 mannerism c) to become better; strengthen
4 facial expression d) movement of a part of the body that helps express
5 disgusted an idea
6 presentation e) to communicate or make known
7 audience f) a habitual way of doing something
8 gesture g) to shut one eye briefly
9 improve h) a gesture on the face expressing an attitude or
emotion
i) to cause a strong sense of dislike

Language Review
Wh- Questions
Wh- questions allow the speaker to find out more about the topics of discussions.

When? Time
Where? Place
Who? Person
Why? Reason
How? Manner
What? Object / Idea / Action

Activity
Complete the sentences below.

1 When ?
2 Where ?
3 Who ?
4 Why ?
5 How ?
6 What ?

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 3-7

Minsung ... and that’s the end of my presentation.


[Clapping]
Minsung What feedback do you have for me?
Diane Well, you spoke very well. But sometimes you bit your lip.
Hyori You faced the audience the entire time. But, you hid your hands behind
your back. You didn’t use gestures.
Fionna I think your topic was very interesting. But, you didn’t pause between
sentences.
Minsung Yikes. I have a lot of strange habits when I give presentations. I had no
idea! Thanks for your feedback. Now, I know what to improve on.

Create your own dialog and practice it.

Role-Play 22
22
A
B
A
B
A
B

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C
Cross-cultural Communication
Warm up Discuss these questions.
1) Do you know much about your own customs and traditions?
2) What are the most significant contributions your culture has made to human understanding?
3) If you could change one thing about your culture, what would it be?
4) Aside from your culture, what other cultures do you admire?

Pronunciation 3 -8

P and F Sounds
A: Beginning Sound B: Ending Sound
put foot beep beef
past fast lap laugh
pace face clip cliff
pail fail deep deaf
Pete feet clip cliff

Conversation 3-9

Read and study the dialog below.

Buckler Have you met Michael Kim, the new student from Korea?
Mario No, I haven’t.
Buckler He seems really nice, but there’s one thing I noticed,
he always nods his head whenever he sees any of our
professors.
Mario That makes sense. Nodding one’s head or bowing
shows respect. I heard Koreans bow to greet and
show respect.
Buckler Oh, I didn’t know that. Now I understand why he does
it. Next time I see him do it, I won’t think it’s so
strange.
Mario Yeah, it’s a great way to show respect, isn’t it?

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Vocabulary
Match these words to their definitions.
1 culture a) dealing with two or more different cultures
2 cross-cultural b) habit; common practice
3 customs c) to make a quick downward motion of the head
4 traditions d) to incline the head or the body
5 respect e) to address with kind wishes
6 bow f) inherited customary actions or behaviors
7 nod g) special regard; act of giving special attention
8 greet h) set of values or social practices

Language Review
So and Neither: Agreement / Disagreement
We use so for making positive sentences and neither for making negative sentences.
When we dream, we move our eyes about. Cats and dogs move their eyes when they
dream, too. (So do cats and dogs.)
He doesn’t know the answer. Peter doesn’t know, either. (Neither does Peter.)

Activity
Rewrite the underlined sentences with ‘So’ or ‘Neither.’

1 If you drink alcohol, it will interfere with your sleep. Drinking coffee will interfere with your
sleep, too.
.
2 Mr. Heinz didn’t know why only some animals dream. Emerson didn’t know, either.
.
3 As far as I know, my boss takes a nap in his office. Our company’s treasurer takes a nap in his
office, too.
.
4 Smoking isn’t good for our health. Drinking a lot of alcohol isn’t good for our health, either.
.
5 I think reading English books is fun. Watching English TV shows is fun, too.
.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 3-10

A Hi, Jeff! I heard you just got back from Spain.


B Yeah. I just got home last night.
A Did you notice any cross-cultural differences during your vacation?
B Yeah, I did. I noticed Spanish people take naps in the early afternoon.
A Oh, yeah?
B Well, maybe because it’s hot there. Stores are closed from 12 o’clock to 2 p.m.
A Interesting! I didn’t know that before.

Role-Play 222 3-11

A How about you? Where did you go on your vacation?


B I went to the Philippines.
A Where in the Philippines?
B I went to the Bicol Region, the northern part of the mainland called Luzon.
A And how did you find the place?
B Pretty nice. There are beautiful beaches everywhere. And I’ve never seen a
group of friendlier people.
A It sounds like you really had a great time there.
B Yeah, definitely!

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D
Stereotypes
Warm up Stereotyping refers to an instant idea of a person or a group of
people. Stereotypes can be both positive and negative. But most of the time they
imply a negative idea.
Discuss these questions.
1) What are some stereotypes of the following groups of people: Japanese, Chinese, Indians,
Americans, Middle Easterners?
2) Why might these stereotypes exist?
3) If you hear someone saying, “I love French culture,” what aspects of French culture come to
mind?

Pronunciation 3-12

Practice the long U sound and the short U sound.


Long U: put butcher churn
Short U: pup but Chuck
Say the following phrases with short / long U sounds.
1) Please shut the door.
2) They shook their heads.
3) The mice jumped over the cup.

Conversation 3-13

Read and study the dialog below.

Liz All Asians are short.


Joe I don’t think so. I’ve been to five countries in Asia and I saw a
lot of tall people.
Liz Really?
Joe Do you know Yao Ming of China and Ha Sung Jin of Korea?
Liz I’ve heard those names. If I’m not mistaken, they are both
basketball players.
Joe That’s correct! They’re tall, taller than most basketball players.
Liz Hmm.
Joe See, we cannot really say all Asians are short although most of
them have short body structures compared to Westerners.
Short and tall people are seen all over the world anyway.
Liz You’re right, Joe!

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Vocabulary
Match these words to their definitions.
1 instant a) a favorable opinion
2 imply b) to have life
3 mistaken c) quickly occuring
4 exist d) incorrect
5 positive idea e) an unfavorable opinion
6 negative idea f) to convey an idea indirectly

Language Review
Despite / Although
Both have almost the same meaning, but they differ in their usage.
Despite (+ noun): Notwithstanding; in spite of
The Lakers won the game despite the overwhelming odds.
Although (+ sentence): in spite of the fact that; even though
Although the CEO knew it was Mr. Park’s mistake, he still scolded Mr. Kim for it.

Activity
Fill in the blanks with ‘Despite’ or ‘Although.’

1 Christy was promoted all obstacles.


2 he’s the President’s son, he works as a doorman.
3 I’ll be going to the office the hail storm.
4 my advice, she decided to go away.
5 my boss knows that I’m busy, she keeps asking me to do her reports.
6 Life is still beautiful difficulties.
7 she knew he was not good-looking, she agreed to marry him.
8 the poverty, he’s now a successful medical doctor.
9 The boss fired him he knew he was doing his job well.
10 She works hard her backache.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 3-14

A Hi, Linda! Have you met our new VP of Operations?


B No, I haven’t.
A Oh, you must watch out. He’s our boss’ son. And he is very strict like him.
B Is that so? Work will be a nightmare for sure, then.
A No, I didn’t mean to scare you, you’ll be fine.
B I hope so. You know that it’s hard to work under a lot of pressure.
A Yeah, I know.

Role-Play 222 3-15

A Hi, Eddie. Nice to see you here.


B Just wanted to check if everything’s OK.
A It’s good. Thanks!
B So how’s your first week with your new boss?
A Great! I never thought I’ll have the nicest boss in this company.
B Good to hear it.
A See you on Wednesday, Eddie. I’m out on Monday and Tuesday next week. Bye!

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E
Etiquette
Warm up Discuss these questions.
1) How do you define ‘etiquette’?
2) What is considered rude in your culture?
3) What is professional behavior?
4) What are some examples of good and bad telephone etiquette?
5) How does dining etiquette in your country differ from other countries such as America or
Germany?

Pronunciation 3-16

PL and BL Sounds
PL beginning sounds:
play please pluck plate plum plain plead

BL beginning sounds:
bleak black blue blade bliss bluff bleed

Conversation 3-17

Read and study the dialog below.

A How was the food?


B The food was delicious, but I couldn’t finish it all.
A You could have taken the leftovers home.
B Really?
A Yeah, you can ask them to give you a doggie bag.
B A doggie bag? Is that what you put your leftovers in?
A Yeah, it’s a bag you can carry them home in.
B I see. I have a question. I wasn’t allowed to smoke in the restaurant.
A Smoking is prohibited in public places in America.

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Vocabulary
Match these words to their definitions.
1 etiquette a) a bag for leftovers (at a restaurant)
2 good manners b) a place for people in general (e.g. restaurant,
3 professional shopping mall, park)
4 behavior c) connected with a profession
5 leftovers d) requirements in social behavior
6 doggie bag e) food that is remaining after a meal eaten later
7 public place f) the conduct required by good social behavior
g) way of acting

Language Review
How much? / How many?
We use How much when we make questions with uncountable nouns.
We use How many when we make questions with countable nouns.
Examples:
1. How much milk do you want in your coffee?
2. How much sugar do you want in your coffee?
3. How many books do I need to read everyday?
4. How many sentences do I need to write everyday?

Activity
Make a question for each word written below using ‘how much / how many.’

1 women .
2 tea .
3 soda .
4 glasses of milk .
5 words .
6 coffee cream .
7 boxes of oranges .

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 3-18

A Where are we going this Sunday?


B To Kelly’s house. She invited us to her husband’s birthday party.
A So what are we bringing? Have you thought of a gift yet?
B How about a bottle of wine?
A Great idea. Let’s bring a Merlot.
B OK. Can you please get one? And, I’ll pay my share later.
A Sure.

Create your own dialog and practice it.

Role-Play 222
A
B
A
B
A
B
A
B

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F
Health
Warm up Discuss these questions.
1) What is quality health care?
2) What do people in your country do to maintain good health?
3) Do you watch your weight?
4) Do you take daily vitamins?
5) Do you usually get enough sleep?

Pronunciation 3-19

Listen carefully and check which word your teacher is reading.


1) luck Luke
2) lick leak leg lake
3) fire fur for far
4) bid beat bet bed bad bait

Conversation 3-20

Read and study the dialog below.

A I just signed up for Yoga class.


B Yoga class?
A Yup!
B I’ve never tried yoga. It’s just meditation, isn’t it?
A Not really. Actually, it’s more than that. Yoga helps your mind and
body work together in harmony.
B Oh, that sounds relaxing.
A Say, would you like to join me?
B Well, I would love to, but I’m quite busy these days.
A The class is only twice a week. Why don’t you give it a try?
B OK. So when can I start?
A As soon as you register. Here’s the form.
B Thanks!

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Vocabulary
Match these words to their definitions.
1 quality a) synchronization; in agreement
2 vegetarian diet b) to a considerable degree
3 harmony c) characteristic; feature
4 quite d) frequently; habitually
5 register e) a diet without meat
6 usually f) heaviness; mass
7 weight g) to sign up

Language Review
Forming Adverbs from Adjectives
Rule 1: Add ‘ly’ to the adjective.
Rule 2: To form adverbs from adjectives that end in ‘y,’ change the ‘y’ to ‘i’ and add
‘ly.’

Activity
A. Change the following adjectives to adverbs.

1 quick 4 honest
2 lucky 5 kind
3 beautiful 6 wonderful

B. From the list of adverbs you’ve formed above, choose and write the best
answer for each blank.

1 She got up and walked way.


2 The painting looks real. The flowers are beautiful. They were painted .
3 I don’t know the answer, either.
4 give this report to Mr. Samson. He needs it right away.
5 I won the lotto. Now I can afford to travel Europe!

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 3-21

A What sports do you like, Jay?


B I don’t really like any sports except swimming.
A Does your wife exercise?
B She goes to aerobics class. Usually she goes before work.
A How about your kids?
B Oh, they hate exercising except for my eldest. He plays soccer every
weekend.

Role-Play 22
2 3-22

A Have you ever grown vegetables?


B Yes, I have.
A Really? What kind of vegetables?
B I’ve grown cabbages and carrots. What about you?
A Well, I’m a vegetarian myself, so I have lots of green stuff in my garden.
B Have you got lettuce?
A I sure do. Why don’t you come to my house this weekend and check out my
garden.

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Unit

People
4

A Describing People

B Family

C Children

D Dating

E Friends

F Famous People
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A
Describing People
Warm up Discuss these questions.
1) When you first meet someone, what features of the person do you notice right away?
2) How would you describe your best friend’s height, weight, and hair and eye color?
3) How is a Swedish person different in appearance than a Chinese or Kenyan?

Pronunciation 4-1

Notice the weak pronunciation of ‘and’ & ‘or.’ (and [‰n] / or [‰÷])
1) He’s of average height and has green eyes.
2) She has long blond hair and blue eyes.
3) They both have short black hair and brown eyes.
4) She’s not tall or slim.
5) I don’t have brown hair or hazel eyes.

Conversation 4-2

Read and study the dialog below.

A Hi, Liz!
B Hello, Nat. How may I help you?
A Our new CEO from Switzerland is going to arrive on Sunday.
Can you meet her at the airport?
B Sure. What does she look like?
A She has long and curly red hair. She’s tall and slim.
She’s tan, and she has hazel eyes.
B Wow, she must be very pretty.
A You’ll soon find out.

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Vocabulary
Match these words to their definitions.
1 average a) light brown; strong yellow-brown
2 curly b) midway between extremes
3 slim c) to take pleasure or satisfaction in
4 enjoy d) slender; thin
5 hazel e) having curls

Language Review
Be and Have for Descriptions
Rule 1: We use be or have to talk about a person’s age, height and weight.
Rule 2: We use be or have to talk about a person’s hair and eyes.
Christy’s quite slim.
He and his sister have dark brown eyes.

Activity
A. Complete the paragraph below using the correct forms of ‘be’ or ‘have.’

My sisters Dianne and Dinah are identical twins. They look exactly alike. They
about 15 years old. They both tall. They black hair and blue eyes.
The only way I can tell them apart is that Dianne a big mole under her nose, and
Dinah doesn’t.

B. Write a description of a family member.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 4 -3

A I heard you’re on your way to the airport.


B Yes. Why do you ask?
A Can you do me a favor, please?
B Sure. What is it?
A Can you pick my friend Tom up? He’s arriving at 2 p.m. today.
B OK. So what does he look like?
A He’s average height. He has brown hair and green eyes and a moustache.
B What’s his name again?
A Tom Kurt.

Role-Play 22
2 4 -4

A I have a blind date tonight.


B Really? You must be very excited about it.
A You bet.
B What does he look like?
A Well, my friend Jeff said that he’s tall and handsome. He’s of average weight,
and he has brown eyes. He works at Joy Research Agency.
B Wait, I think I know the guy. He’s my boss.
A Oh, really?

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B
Family
Warm up Discuss these questions.
1) What do you and your family like to do together?
2) Who do you get along with better, your mother or your father?
3) What’s the best thing about your parents?
4) Do you get along with your siblings?

Pronunciation 4 -5

Practice the following words below. Pay careful attention to the TH sound in
items 1-5.
1) mother 7) aunt
2) father 8) uncle
3) grandmother 9) niece
4) grandfather 10) nephew
5) brother 11) cousin
6) sister 12) in-laws

Conversation 4-6

Read and study the dialog below.

A Who do you get along with better, your mom or your dad?
B I get along with my mom better. We spend a lot of time together going shopping and
such.
A How about your dad?
B He’s stingy, you know. And I need to argue first with him every
time I ask for money.
A Probably he’s just being careful not to spoil you.
B You are probably right, but he is the complete opposite of my
mom. They are so different in personality.
A You know what they say: opposites attract.
B I guess that’s why they’ve been married for 40 years now.
A Who do you take after the most?
B My mom says that I am just like my father. That might be why
we argue all the time. We are just too similar.

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Vocabulary
Match these words to their definitions.
1 resemble a) frugal; reluctant to spend money
2 get along b) to look like (someone)
3 sibling c) one of two or more individuals having one
4 pickle common parent
5 stingy d) to preserve food in a brine or vinegar
e) to be or remain on good terms

Language Review
The Preposition Off
Rule 1: We use off when we express movement of something away from.
A tile has come off the floor.
A book just fell off the table.
Jisu, please take your shoes off the bed.
Rule 2: We use off when we express something is at a distance from.
Our apartment building is off the Main Street.
The post office is off the main road.

Activity
Make at least 5 sentences using the preposition ‘off.’

1 .
2 .
3 .
4 .
5 .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 4-7

A I heard your grandparents are coming.


B Yeah, they’re spending the weekend with me and my husband.
A That will be nice.
B I think so, too. Tomorrow, we’re taking them to the lake. And the next day,
we’re all having dinner at my cousin’s place. What are you doing this weekend?
A The kids want to go to the zoo. So, we’ll go to Seoul Zoo and look at the animals.
B Sounds fun.

Role-Play 222 4-8

A The bus is here. Time to get on. So, are you doing anything fun next week?
B My brother Dave and his family are visiting.
A Oh, where are they coming from?
B From Busan. Dave met his wife there five years ago. They now have a boy and a
girl.
A I bet they’re really cute.
B They’re adorable. Oh, our bus stop is next. We’ll need to get off soon.

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C
Children
Warm up Discuss these questions.
1) How many children do you have? How many would you like to have?
2) Do you think that children are different today from the time when you were a kid?
3) What do you think is the most important thing to teach the children of today’s generation?

Pronunciation 4-9

Practice each tongue twister below.


1) a proper copper coffee pot
2) Peter Piper picked a peck of pickled pepper.
3) We surely shall see the sun shine soon.
4) The swan swam over the pond.
5) Three gray geese in green fields grazing.

Conversation 4-10

Read and study the dialog below and answer the questions.

A Sandy’s daughter won the English speech contest today at McCartney Elementary
School.
B You mean Sandy Long?
A Yeah, Sandy Long. She’s an old friend of mine from Mountain
View High School.
B Oh, Sandy the shy lass?
A That was before. Now, she’s the proud mom of an 8-year-old.
B Wow, time really flies. It just seems like yesterday, we were all
sitting in the school cafeteria talking about what we wanted to be
when we grow up.

Questions:
1. Who is the proud mom of an 8-year-old girl?
2. Who won the English speech contest?
3. What did you want to be when you were young?

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Vocabulary
Match these words to their definitions.
1 speech a) something that is spoken
2 shy b) feeling or showing pride
3 lass c) a close friend
4 proud d) to throw a ball back and forth (with another
5 pal person)
6 play catch e) a young woman; girl
7 prefer f) easily frightened; timid
8 kids g) to like something more
9 turn (age) h) to become one year older
i) children

Language Review
The Preposition In
The preposition in is used when we want to express:
1) a place
2) a point during a longer period of time (week, month and years)
3) a job or a situation
4) within a certain time
Examples: Sue’s in the living room.
I got married in July 2003.
You’re in a big mess!
I’ll be back in a minute.

Activity
Answer the questions below using the preposition ‘in.’

1 Where’s Francis? .
2 When did you get married? .
3 When will you be back? .
4 When did you come to Hawaii? .
5 Where is your office? .
6 What year were you born in? .
7 Where was the World Cup held in 2002? .
8 Where is your passport? .

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 4-11

A Hi, Inho. How was your weekend?


B It was excellent. I took my children to a baseball game. The LG Twins played
against the Doosan Bears on Saturday.
A Oh, fun! Did your children enjoy the game?
B My daughter did, but my son got bored.
A Does your daughter like baseball?
B She loves it. Sometimes, we play catch at the park near our house. My son, on
the other hand, prefers playing computer games.
A Oh, I see. What are your kids’ names?
B Suhyun and Chanoh. They’re 9 and 14. Jessica, didn’t you say you have kids?
A I think I did. They’re doing well. Dinah and Diane are in high school. They both
just turned 15. And Ricky is in second grade in elementary school. He’s 8. You
should bring your kids over to our place sometime. They can watch a movie
together.
B Sure. I think they would like that.

Create your own dialog and practice it.

Role-Play 22
22
A
B
A
B
A
B

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D
Dating
Warm up Discuss these questions.
1) Describe a perfect date.
2) Have you ever been on a blind date?
3) When two people are on a date, who should pay the bill? Should both pay?
4) How long do you think couples should know each other before they tie the knot?

Pronunciation 4-12

Homophones: words that have the same pronunciation, but differ in meaning
hour - our hymn - him
buy - by knight - night
bear - bare none - nun
one - won whole - hole

Conversation 4-13

Read and study the dialog below.

A Leo and Candice got along great on their first date.


B Yeah, I heard. Candice loves lobsters and so does Leo.
A You mean they went to Jock’s Kitchenette?
B Exactly. That’s the place where lobster lovers go for dinner.
A There must be magic in that place. I heard lots of couples hit it off on
their first dates there.
B You think so? Hmm... shall I reserve a table for two at Jock’s?
A You mean you’re asking me to dine out with you at Jock’s?
B Yeah, Katherine.
A Sorry, Tommy. I have a date with Todd at Jock’s tonight.

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Vocabulary
Match these words to their definitions.
1 tie the knot a) to get along well
2 perfect b) to get married
3 bare c) a song of praise to God
4 hymn d) open to view
5 hit it off e) being entirely without fault or defect

Language Review
Modal Verb: Shall
We use shall to express:
a) a suggestion
b) the future
c) an offer
Examples: Shall we go to the park tonight?
They shall send the reports soon.
Shall I carry you from here?
* Should is the past form for shall.

Activity
Write ‘offer’ next to the sentence that expresses an offer or suggestion. Mark
‘future’ next to the sentence that expresses the future.

1 He shall certainly come in a week.


2 Sharon shall bring the tea in a while.
3 Shall we dance?
4 The President shall declare March 15th a holiday!
5 Shall I give you my number?
6 Shall I lend him money?
7 Shall I bring her in?
8 They shall see us before office hours.
9 It shall be delivered right away.
10 The guests shall come on time.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 4-14

A Say, Belle, what are you doing tonight? Would you like to go out?
B Sure. Where do you want to go?
A I’m thinking of the theater.
B There’s one on Fifth Street.
It’s just a ten-minute drive from here.
A Will you be ready in ten minutes?
B Yeah, I will.
A Then meet me at the gate at 7:30.
B OK. I’ll see you soon.

Role-Play 22
2 4-15

A Ted, thanks for bringing me here.


B My pleasure. Glad to know you’re enjoying the show.
A Well, I love music. Listening to pop songs is my favorite pastime.
B So, have you heard the song ‘Unforgettable You’? It’s on the top of the chart
this week.
A Yeah. DZFM plays that song over and over again.
B That song just touches my heart. I’ve been meaning to buy the CD.
A Why don’t we go to the record store? I want to get one, too.

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E
Friends
Warm up Discuss these questions.
1) When do you need to call a friend?
2) What do you and your friends like to do together?
3) What do you think are important qualities in a friend?
4) How can you be a good friend?

Pronunciation 4-16

More Homophones
oar - or pore - pour
I - eye scent - cent
dye - die hare - hair
in - inn here - hear
no - know sun - son

Conversation 4-17

Read and study the dialog below.

A I went to my 10-year high school reunion last week.


B How was it?
A It brought back so many memories.
B Did you see a lot of your old friends?
A I did. Some of them are married and have children. Others
are working or are still in graduate school. One of my best
friends said she is starting a new job as an accountant.
B Good for her.
A It was wonderful to see them again.
B Did they look very different?
A They all looked different. I didn’t recognize a few of them at
first. They all had different hairstyles and ways of dressing,
and, well, we all looked older.

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Vocabulary
A. Match these words to their definitions.
1 reunion a) something remembered
2 memory b) a gathering of members of a group who have been
3 graduate school separated
4 accountant c) to know or identify from past experience
5 recognize d) preference for dress style
6 way of dressing e) a school where a person earns a master’s degree or
Ph.D.
f) a person whose job is to keep track of a company’s
finances
B. Fill in each blank with the words above.
1 My oldest was when I was four. I remember playing catch with my older brother and father
at the park.
2 Diane and Dinah have different . Diane likes pants, but Dinah prefers skirts. Diane likes
T-shirts, but Dinah likes blouses.
3 Sungwon is in earning his Ph.D. in business.

Language Review
Some and Any in Statements
We use some in positive sentences, for both countable and uncountable.
We use any in negative sentences, for both countable and uncountable.
Examples: There is some bread on the table.
There isn’t any bread on the table.

Activity
Write a sentence for the words given below using some or any.

1 butter / plate .
2 books / shelves .
3 computers / desks .
4 water / water dispenser .
5 coffee / coffee pot .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 4-18

A Greg, Mary’s coming over this weekend.


B You mean Mary Rice? The pretty girl who wore braces back at Corrado High?
A Yeah. I’m pretty excited to see her again after ten long years.
B How did she get your number?
A My dad met her dad at FK Airport.
Mr. Rice works there as the information officer.
B Well, it will be like the good old days!
A I’m pretty sure it will.

Role-Play 22
22 4-19

A Long time no see, Maurice.


B Yeah. It’s been ten years. I haven’t heard from you or Bob.
A Well, we’re both busy with our careers. I work as a pharmacist, and Bob is in his
third year in med school.
B That’s great. By the way, do you remember the record album you gave me in high
school? It was our favorite band in those days.
A Of course I do, the R2 Band. They were the most popular band back then.
B Well, I still have it with me. I was cleaning my room the other day and found it
next to all my high school yearbooks.
A Wow, that really brings back a lot of memories.
B Yeah. I’m glad I bumped into you today. It’s always great to meet an old school
buddy from back home.
A Same here, Maurice.

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F
Famous People
Warm up Discuss these questions.
1) Which famous person would you like to meet? Why?
2) If you were given a chance to talk to any world leader, who would you like to talk to and what
would you say?
3) What do you think are the pros and cons of being famous?

Pronunciation 4-20

Listen to each word and write how many syllables each word has.
1) scratch 6) clothes
2) textbook 7) clothing
3) information 8) dictionary
4) spring 9) business
5) badge 10) table

Quotations 4-21

“Not everything that can be counted counts and not everything that
counts can be counted.” - Albert Einstein (1879-1955)
“I find that the harder I work the more luck I seem to have.”
- Thomas Jefferson (1743-1826)
“In the end, we will remember not the words of our enemies, but
the silence of our friends.” - Martin Luther King Jr. (1929-1968)
“Never interrupt your enemy when he is making a mistake.”
- Napoleon Bonaparte (1769-1821)
“It’s kind of fun to do the impossible.” - Walt Disney (1901-1966)
“The nice thing about being a celebrity is that if you bore people they think it’s their fault.”
- Henry Kissinger (1923-)
“Happiness is good health and a bad memory.” - Ingrid Bergman (1917-1982)
“Sometimes it is not enough to do our best; we must do what is required.”
- Sir Winston Churchill (1874-1965)

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Activity
Discuss each quotation and answer the following questions.

1 Which quotation do you agree with the most?


2 Which quotation do you agree with the least?
3 Select two famous people and describe them.
4 Do you know any other famous quotations?

Language Review
Be good at and Do not ... well
We use be good at to express a positive sentence.
We use do not ... well to express a negative sentence.
Examples: Woods is good at playing golf.
She does not play golf well.

Activity
Complete the sentences using the words in parenthesis.

1 My sister , because she plays hockey everyday. (really good / skating)


2 Miss Jazz Min , although she takes lessons at Golfer Center.
(play golf / not very well)
3 Martin , so he works as a driver. (driving / really good)
4 She , so she goes flying every weekend. (really good / flying a plane)
5 I , so I usually burn the food. (cook / not well)

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 4-22

A Hi, Kurt. How are you doing?


B I am so stressed out! I can’t eat; I can’t sleep. I feel like I’m going crazy!
A Why? What’s the problem?
B Mr. Donald is asking me to work with him.
A You mean Jack Donald? Good for you! I’m sure it’ll be wonderful to be working
with a famous person like him.
B I know, but I’ll just be an assistant running errands.
A Oh, it does sound like a stressful job.

Role-Play 22
2 4-23

A How does it feel to be famous?


B Well, to be honest, it’s a difficult and horrible job.
A What do you mean by horrible?
B Lately, I received a lot of death threats. My life has been at stake ever since
I won the election.
A Did you hire more security guards?
B Yeah, I did. I have 25 well-trained military men with me every day now. That
way I feel safe and secure.
A How long will you hold office?
B I’ll be serving one term that lasts for 3 years.
A Good luck with it, Mr. President.
B Thanks!

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School
Unit 5

A University

B Registration

C Bookstore

D Prerequisites

E Cramming

F Recommendation Letters
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A
University
Warm up Discuss these questions.
1) What university or college did you graduate from?
2) Were you able to take English classes in college?
3) What’s your worst memory from college?
4) How many universities have you attended?

Pronunciation 5-1

Listen and practice the words below. Pay attention to the syllable stress in each
word.
mathematics physical education
algebra music and art
science home economics
English history / social sciences
geography languages

Conversation 5-2

Read and study the dialog below.

A I’ve just heard about two medical schools, UC and Loma


Linda. Do you know anything about them?
B I think they are both very good. They’ve got the best trained
medical professionals in the US.
A I know where UC is. Can you show me where Loma Linda is?
B It’s located in Southern California, 60 miles east of Los
Angeles.
A What about the tuition fees and qualifications for admission?
B As far as I know, it’s more affordable than most schools.
A Good! I have to check that out. Now I’m caught between the two schools. Well, thanks for
the information on Loma Linda.
B No problem. Let me know if you have any other questions.

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Vocabulary
A. Match these words to their definitions.
1 caught between a) practitioners specialized in medicine
2 medical professionals b) reasonably priced; within a person’s means
3 affordable c) pleased; happy
4 delighted d) unsure about which of two things to choose

B. Fill in the blanks with the words above.


1 David Bloom shirts are on sale. The prices are reasonable and .
2 She’s two lovers.
3 save many lives. They work many long hours and see a lot of patients at the
hospital.
4 I’m to meet you. Did you have a safe flight?

Language Review
Superlatives
For one-syllable words: old older the oldest
For two-syllable words: pretty prettier the prettiest*
tiring more tiring the most tiring
For three-syllable words: expensive more expensive the most expensive
*Change ‘y’ to ‘i’ and add ‘est.’

Activity
Write the superlative for each word given below.

1 beautiful 6 nice
2 crazy 7 affordable
3 great 8 reasonable
4 handsome 9 good
5 wonderful 10 bad

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 5 -3

A What university did you graduate from, Minyoung?


B I graduated from Korea University.
A Really? That’s one of Korea’s best universities.
B Yes, it is.
A What was your major?
B I graduated with a bachelor’s degree in business administration.
A When did you graduate?
B Just last year. Now I’m doing my master’s degree at Hesterfield.

Role-Play 22
22 5 -4

A Chris, where did you get your degree?


B At University of California.
A My son is interested in applying to a law school in the US. Could you recommend
a good school?
B Well, McCartney’s Law School is a very reputable school. Why don’t you ask him
to consider it?
A I think I’ve heard of that school. I heard admission is very tough there. I’ll tell
him that when I get home.
B Just ring me if you need more information. My sister works in the register’s
office.
A Thank you.

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B
Registration
Warm up Discuss these questions.
1) Have you ever applied to a school or program of study?
2) What are the needed documents for registration?
3) What are the most common frustrations when registering for a course?

Pronunciation 5-5

Words Ending in ‘-ed’


The pronunciation of words ending in -ed has the following rules:
1) Pronounced as [id] after the letters d and t.
2) Pronounced as [d] after vowels and consonants b, g, j, l, m, n, r, v, w, z and with the letter
combination th.
3) Pronounced as [t] after the consonants f, k, p, x and after with the letter combination sh and
ch.
Practice the words.
studied worked washed hinted banged teased

Conversation 5-6

Read and study the dialog below.

A How’s registration going?


B It’s terrible! The line is long and the crowd isn’t staying in line.
A That sounds like a mess.
B Well, I’m going to have to go on-line to register because the line does
not seem to be getting any shorter.
A When’s the final registration day?
B Today.
A I see. That explains the line-up.

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Vocabulary
Match these words to their definitions.
1 register a) to apply for entrance; to add to a list
2 queue (British English) b) a lot of people in a public place
3 crowd c) a form on which a request for admission to a
4 deadline school is made
5 fill out d) the group of people who manage a university
6 application e) to complete; write in (e.g. a document;
7 administration application)
8 bachelor’s diploma f) a time by which something must be done
g) line; where people stand one behind another to
form a line
h) certification that a person has successfully finished
undergraduate school

Language Review
Present Participles: Adding ‘-ing’
Rule 1: add ‘-ing’ to the end of the verb. (Ex. go go + ing)
Rule 2: If the word ends in ‘e,’ drop the ‘e’ and add ‘-ing.’ (Ex. live liv + ing)
Rule 3: If the word has a short vowel and ends in a consonant, double the consonant and
add ‘-ing.’ (Ex. shop shopp + ing / hit hitt + ing / run runn + ing)

Activity
Add ‘-ing’ to the verbs below.

1 work 6 have
2 lift 7 run
3 get 8 ask
4 take 9 write
5 shut 10 read

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 5-7

A Are you done filling out the form?


B You mean the registration form?
A Yes.
B Actually I’m almost there.
A Just hand it to the registrar when you’re done.
B Thanks. I appreciate your help.
A You’re welcome! See you in the lobby.

Role-Play 222 5-8

A I think I forgot to turn in a few important documents with my application.


B In that case, you’d better call administration.
A I forgot the copy of my bachelor’s diploma at home.
B Why don’t you go get it. I will watch your bag for you.
A Thanks. I’ll be back in a minute.

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C
Bookstore
Warm up Discuss these questions.
1) Which books have you read recently?
2) How often do you visit a bookstore?
3) What’s a good book you would recommend to a friend?

Pronunciation 5-9

A. Practice the following words. Pay attention to your syllable stress.


fictional books magazines language books
cookbooks notebooks atlases
novels travel guides encyclopedias
comic books historical books dictionaries

B. Guess which book is being described below.


1) This book has a lot of food recipes.
2) People who take a trip to another country might buy this book.
3) This book contains a lot of world maps.
4) This is a good book to look words up in.
5) Jane Eyre and Pride and Prejudice are two famous examples of these books.

Conversation 5-10

Read and study the dialog below.

A TE Bookstore is offering a 90% discount on selected books


today.
B You mean all the TE Bookstores around the city are offering
this discount?
A No, just the one inside the Trade Mall.
B Do you know what kind of books are on sale?
A I heard that books in the foreign language section are on
sale.
B How about magazines? Are they on sale, too?
A I’m not sure. I’m planning on dropping by this afternoon to
buy some books. Would you like to join me?
B Great! I’d love to.

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Vocabulary
A. Match these words to their definitions.
1 on sale a) lately
2 novel b) writings such as novels, histories, biographies and
3 recently poetry
4 literature c) being sold for a discount price
5 drop by d) a work of fiction
6 register e) It’s nothing.; You’re welcome.
7 Don’t mention it. f) to enroll in classes
g) to go for a short period

B. Fill in each blank with the words above.


1 The comic books are at Einstein Bookstore.
2 I’ve just read a good book .

Language Review
Should and Shouldn’t (Should not)
Rule: We use ‘should’ when we’re giving advice on the right thing to do. We use
‘shouldn’t’ or ‘should not’ to give advice on the wrong thing to do.
Examples: You shouldn’t read that book. It’s not very good.
Tommy should buy this travel guide. It has a lot of good information about
places.
We should work hard to save money to buy our university textbooks.
I shouldn’t buy these comic books. They are very expensive.

Activity
Fill in the blanks with ‘should’ or ‘shouldn’t.’

1 We prepare the report before the CEO comes back.


2 You drink much alcoholic beverages.
3 I finish reading my book soon.
4 Stop it! You make your little sister cry.
5 We turn off the lights when we leave the house.
6 She register for classes before the weekend.
7 We take a nap after lunch. We have too much work to do.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 5-11

A Have you bought the textbook for our business class yet?
B Yes, I bought it this morning.
A I couldn’t find it at Kuk Bookstore. Where did you buy yours?
B At the National Bookstore just down the road. There, you can get a 15%
discount. Here, you can use this discount card.
A Oh, thanks.
B Don’t mention it.

Role-Play 222 5-12

A Excuse me.
B Yes, ma’am?
A I’d like to know where the dictionaries are. I’m looking for a Korean-English
dictionary.
B They’re in the ‘foreign languages’ section. Go to the back, turn right, and they’re
in the corner.
A Turn left?
B No, right. They’re on the corner set of shelves.
A Oh, thank you. Are there English grammar books there, too?
B Yes, all of the English language books are there.
A Thank you.

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D
Prerequisites
Warm up Discuss these questions.
1) Prerequisites are required courses a student has to take before starting a major at university.
What are some common prerequisites in your country?
2) Besides biology, what are some common prerequisites for medical school?

Pronunciation 5-13

Pair Practice: Sentences with TH and T


The teacher says sentence (a) or (b). The student says the matching answer.
1) a. What is a bath for? To get clean.
b. What is a bat for? To play ball.
2) a. How do you spell ‘both’? BOTH
b. How do you spell ‘boat’? BOAT
3) a. What does ‘faith’ mean? Belief.
b. What does ‘fate’ mean? Destiny.
4) a. How do you spell ‘math’? MATH
b. How do you spell ‘mat’? MAT
5) a. Where is the booth? At the fair.
b. Where is the boot? On my foot.
6) a. How do you spell ‘Ruth’? RUTH
b. How do you spell ‘Root’? ROOT
7) a. What does ‘wrath’ mean? Anger.
b. What does ‘rat’ mean? Like a mouse.

Conversation 5-14

Read and study the dialog below.

A I’m planning to take an MBA course at Birmingham


University.
B Go for it!
A But I don’t have any contact information. I searched
the net, but unfortunately the school’s server isn’t
working.
B Try the telephone directory. I’m sure it has the number.
A I’ll do that. I wonder what the prerequisites are.
B I think you need your diploma and transcripts from your former school.
A Do you think that’s all?
B Also, you must have at least two years’ work experience at a company.

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Vocabulary
Match these words to their definitions.
1 prerequisite a) something that is required beforehand
2 MBA b) unlucky; ill-fated
3 unfortunate c) Master of Business Administration
4 directory d) previous
5 former e) address list

Language Review
The Future in a Statement of Fact
Here we use ‘will’ and ‘won’t’ to talk about certainties or make a promise.
Examples: I’ll do that.
Somethings will never change.
I won’t be late.

Activity
Write at least 5 statements of fact using ‘will.’

1 .
2 .
3 .
4 .
5 .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 5-15

A Hello, Registrar’s Office, how may I help you?


B This is Francis Dean. I’d like to inquire if your school offers algebra classes
during summer vacation?
A Yes, they’re offered in the beginning of the summer and they’re a month-long
program.
B Could you inform me of the prerequisites, please?
A You should have taken Basic Math 1 and 2.
B Great. I took that last semester.
A Then you can just enroll on our website.
B Thank you!

Role-Play 222 5-16

A What’s wrong, Eric? You’ve got a long face today.


B Heathrow University rejected my application.
A And why was it rejected?
B I’m not sure. I submitted all the required documents they asked for.
A Why don’t you recheck the letter they sent you? For sure you’ll find the answer
there.
B It says here, I didn’t have the basic subjects that were required for the
program.
A Then you should take those subjects this semester and reapply next year.

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E
Cramming
Warm up Discuss these questions.
1) Are you a procrastinator? Do you wait until the last minute to do things?
2) Do you consider yourself an organized person? Why or why not?
3) Have you experienced cramming for an exam? Share your experience with the class.

Pronunciation 5-17

Pair Practice: Past or Present?


Example: Teacher: They close everything.
Student: Present.
1) a. They clear everything off their desks. 5) a. They pour milk into the glass.
b. They cleared everything off their desks. b. They poured milk into the glass.
2) a. The dogs scare every cat. 6) a. We admire all your work.
b. The dogs scared every cat. b. We admired all your work
3) a. Some speakers bore us. 7) a. Do you think they care about politics?
b. Some speakers bored us. b. Do you think they cared about politics?
4) a. They hire new employees on Friday. 8) a. They fear every animal.
b. They hired new employees on Friday. b. They feared every animal.

Conversation 5-18

Read and study the dialog below.

A What’s bothering you, Mariel?


B I got a C on my mid-term exam in Math class.
A You must be kidding! That was a very important exam.
B Oh, boy! I don’t like numbers.
A So what will you do now?
B I need to get an A on my final exam. Unfortunately my
final exam is on Friday.
A On Friday? You have only two days to study.
B Yeah, two days to cram everything into my head!

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Vocabulary
Match these words to their definitions.
1 bother a) hardly; just
2 midterm b) to trouble; to interrupt
3 cram c) to study intensively for an exam at the last minute
4 finals d) an exam halfway through an academic term
5 barely e) examination at the end of an academic term
6 be supposed to f) bothered; unhappy about
7 upset g) should; have an obligation to
8 announce h) to not come to class; to not be present
9 be absent i) to tell publicly; make known publicly

Language Review
Must and Must not
We use must to express an obligation to do something.
We use must not to say that an action is prohibited or not allowed.
Examples: I must remember her name.
I mustn’t smoke in the elevator.

Activity
Write 5 sentences using ‘must’ and ‘must not.’

1 .
2 .
3 .
4 .
5 .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 5-19

A Is everything OK, Jin? You look a little upset.


B Oh, I’m fine. I’m just very busy at the moment. I have to submit the financial
report tomorrow.
A Oh, I see.
B I’m cramming it in at the last minute. I was supposed to be done with it
yesterday.
A I just turned mine in an hour ago. I had to make some last-minute changes, too.
Well, good luck on finishing your report.

Role-Play 22
22 5-20

A Oh, no! Is there an exam today in class?


B Yes, Mr. Kim announced it last Friday.
A I didn’t know about it. I was absent that day.
B You still have a couple of hours to cram for it.
A It’s 12:30 now, and class doesn’t start until 2:35. I think I’ll go to the library
and study as much as I can for it. Thanks for telling me about it.
B No problem.
A See you in class!
B See you.

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F
Recommendation Letters
Warm up Discuss these questions.
1) Have you ever asked a professor or your boss for a letter of recommendation?
2) If somebody is asked about you, what do you think he / she would say?
3) How would you best describe yourself as a student or an employee?

Pronunciation 5-21

Listen and practice saying the 9 types of personalities.


1) reformer 4) romantic 7) skeptic
2) helper 5) thinker 8) peacemaker
3) motivator 6) enthusiast 9) leader
*Describe and give examples of each personality.

Reading Comprehension
5-22
Here’s a sample recommendation letter.

Letter of Recommendation
Applicant: Jiyoung Kim
Written by: Professor Victoria Samson
I have known Jiyoung Kim since March 2009. Being a third year student she attended my
lectures on counseling therapy.
After her schooling, she continued to keep in touch with me. In 2011,
she topped the National Board Exam for counselors and joined the
FY Counselors Group. This characterizes Jiyoung as a determined
person with great ability to do her job well.
I regard Jiyoung’s academic and counseling abilities as
excellent. I recommend her for graduate study at Mirth
University School of Psychological Therapy.
Sincerely yours,
V. Samson
Corresponding member of National Advisers for Counselors

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Vocabulary
Match these words to their definitions.
1 recommend a) strong-minded
2 determined b) an opinion as to the worth of somebody
3 wealth c) to maintain communications with
4 fame d) to suggest someone’s worthy of being accepted
5 regard e) a large amount of money or possessions
6 keep in touch f) the condition of being very well-known
7 ability g) money awarded to a student for college or
8 scholarship university
h) skill; talent

Language Review
Too, Enough and Very
We use too to mean more than is good.
We use enough to say that something is satisfactory or unsatisfactory in some way.
We use very in making adjectives / adverbs stronger.
Examples: The letter was too long.
The food’s not enough for four people.
My boss speaks very clearly.

Activity
Fill in the blanks with ‘too / enough / very.’

1 You are beautiful. I’m sure you will win the crown tonight.
2 Sorry, but that’s for us. We are almost full.
3 He drinks much. It’s not good for his health.
4 The presentation was long.
5 I am happy to meet you.
6 She’s good to be true.
7 My colleague is kind and helpful.
8 The room is good for two.
9 Is the food for you?
10 I am excited to see you.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 5-23

A Congratulations! You got the scholarship!


B Thank you. I was surprised to hear the news myself. I never thought I’d get it.
My supervisor was my greatest supporter. I believe his recommendation helped
the decision.
A I believe so. Hope you’ll enjoy doing master’s at UC. It’s an opportunity you’ve
earned, so grab it.
B I’m sure I will miss you, too.
A We’re going to miss you so much.
B I’ll visit during the holidays and I’m sure you’ll be hearing from me everyday. You
won’t even notice that I’m not here.
A It still wouldn’t be the same.
B I know. I’ll miss you and everyone here at the office, too.

Role-Play 22
2 5-24

A Good morning!
B Good morning, have a seat, please.
A Thanks!
B I’ve read the recommendation letter from your former employer, and I’m very
pleased with your work performance and ethics.
A I’m very glad to hear it.
B And I have asked you here today to let you know that we would like to offer you
the position.
A Thank you. I can’t say how pleased I am. I’ll do my best to show you that you
have chosen the right person.
B I hope you’ll enjoy working with us.
A I’m sure I will.

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Work
Unit 6

A Welcoming

B Introducing a Coworker

C Job Descriptions

D Tasks

E Teamwork

F Business Trips
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A
Welcoming
Warm up Discuss these questions.
1) What are some ways to be hospitable to visitors at your office?
2) What would make a visitor feel uncomfortable?
3) What types of businesses or departments might need a receptionist?

Pronunciation 6-1

A. Listen to the sentences below. Underline the stressed words.


1) It’s a fairly big building, but it’s not too big.
2) She’s not very pretty; she’s really funny, though.
3) Singapore is pretty safe to go, and it’s not very expensive.
B. Listen and practice the each word below. Circle the words
with different vowel sounds.
1) can pain fair may mane
2) bit sir dip kid pint
3) phone cone hole hot foot
4) cut pot but put hut
5) hey why die dye day

Conversation 6 -2

Complete the dialog with the phrases written below.


Good afternoon Do you have an appointment with
This way, please Care for a drink
Welcome to Pleased to meet you
A the Board of Trade Department. How may I help you?
B . My name’s Mr. Lee of PWBC.
A , sir. Mr. Isaac?
B Yes, I do. Is he in?
A Yes, sir. . His office is just right there!
A Sir, ?
B Yes, a cup of coffee with a little sugar,
please.
A It’ll be there in a minute.
B Thanks.

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Vocabulary
Match these words to their definitions.
1 offer a) to greet hospitably or courteously
2 welcome b) to present something to give to someone
3 guest c) a person that lives or works near another
4 in a minute d) a government agency concerns with commerce
5 Board of Trade e) a visitor
6 be hired f) to be chosen as a new employee
7 show somebody around g) to show a person places and locations of things
8 neighbor h) in a short space of time

Language Review
A little / A few
We use a little and a few in statements that expresses something is on a small scale.
A little is used with uncountable nouns and a few is used with countable nouns.
Examples: Put a little sugar in my coffee.
There are a few apples left in the box.

Activity
A. Fill in the blanks with ‘a little’ or ‘a few.’

1 butter on my bread, please.


2 There’s jam in the jar.
3 Only of the students attended the symposium.
4 There’s sauce left on a dish.
5 Just errors were made.

B. Write sentences with ‘a little’ or ‘a few’ and the words below.

1 flour
2 oranges
3 makeup
4 books
5 hints

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 6 -3

A Welcome to Telemarketing Inc. We’re happy to have you here, Mr. Tunney.
B It’s my pleasure to be here as well.
A Please have a seat.
B Thanks.
A Mr. Bolton will be here in a minute. Can I get you something to drink?
B No thanks. I’m fine. Do you mind if I smoke?
A No, not at all. Care for an ashtray?
B Thank you.
A Make yourself at home, Mr. Tunney.
B OK, I will.

Role-Play 222 6 -4

A Hello, Mr. Benjamin. Long time no see. How have you been?
B Great. Come on in!
A Thanks. So how’s business?
B Wonderful. Everything’s well in the market.
A Splendid. Where can I put my coat?
B Here, let me take that. Would you like a cup of coffee?
A Yes, please. No cream and just sugar, please.
B OK. Please make yourself at home. I’ll be back in a minute with your coffee.
A Thank you.

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B
Introducing a Coworker
Warm up Discuss these questions.
1) How old were you when you first had a regular job?
2) Describe some people that you work with.
3) Have you ever been promoted?
4) What was your first day of work like? Was it fun? Stressful? Informative? Share your
experience.

Pronunciation 6-5

A. Listen and practice the words.


rice rise dice dies price prize ice eyes
B. Listen and fill in the blanks.
1) The for a new work suit is 100,000 won.
2) To play this new game, you need to first throw the .
3) What time does the sun tomorrow?
4) My sister’s are blue, but my brother’s are hazel.
5) Kimbab is made with , vegetables, egg and seaweed.

Conversation 6-6

Read and study the dialog.

J Good morning, Harry. It’s good to see you again.


H Morning, Jay. Thanks. I’m glad to have been hired.
J I will show you around today. This is the sales department where you’ll be working.
H I see.
J This is your cubicle. We cleared it off yesterday. You can move your things to it today.
H OK.
J Let me introduce you to your neighbor. This is Teddy Summers. He has worked with us
since last year.
H Hi, Teddy. Pleased to meet you.
T Likewise. I heard I was getting a new office mate. What’s your name again?
H I’m Harry Leonard.
T Ah, Harry. Well, I look forward to working with you.
H Same here.
J And this is Cindy over here. She’s the assistant sales and marketing director.
C Hi. Good to meet you.
H Pleased to meet you, too.
J Grace, over here, is our newest office assistant. If you need any copying done, please
ask her for assistance with it.
G Hi!
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Vocabulary
Match these words to their definitions.
1 cubicle a) a workspace; a booth
2 youngest b) a coworker; a person shares an office with
3 employee c) a person who works for another
4 office mate d) the person that is the least old
5 come in e) a task that has many stages and takes a long time
6 unless to complete
7 project f) if ... not
g) to arrive at work

Language Review
Subjective Personal Pronouns
A subjective personal pronoun indicates that a pronoun is acting as the subject in a
sentence.
Subjective Pronouns: I, you, she, he, it, we, they
Example: The report is on the table.
(The report It)
It is on the table.

Activity
Write the correct subjective personal pronoun.

1 is the strangest bird that I’ve seen. (An owl)


2 will meet at the station tomorrow. (You and Jeff)
3 are going to attend the meeting. (Your colleagues)
4 keeps the records. (The secretary)
5 will wash the dishes. (Your daughter)
6 do the presentation in a little while. (You)
7 is the new chairperson of the board. (Mr. Humps)
8 are talkative. (Sally and Sandra)
9 works hard. (Adrian)
10 is a principle, not a feeling. (Love)

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 6-7

A Good morning, Linda! Welcome to A I see.


the team. B This is Rachel, Mr. Edwards’
B Thanks, Ralph. It’s my pleasure to secretary.
be working in your office. R Hi. Good to meet you.
A We hope you’ll enjoy working with A Likewise.
us. Let me introduce you to our
B Mrs. Miles, over here, is Mr.
staff.
Edwards’ assistant. As an assistant,
B Sure. yourself, you’ll be working with her
A This is Andy, our custodian. on most projects.
B Nice to meet you. A Hi, it’s good to meet you, Mrs.
Andy Good to meet you, too! Miles.
B Andy’s been with us for two years. B Call me Samantha. Good to meet
He comes in in the early mornings you, too. Linda, is it?
and late evenings. So unless you’re A Yes, that’s right.
here at those times, you probably
will not see him.

Role-Play 22
2 6-8

A It’s really nice to be here. staff, but stern at the same time.
Everybody has given me such a The company has really turned
warm welcome. around since he first joined us.
B We’re like family in here. I started A Good to know that.
working in this company last B By the way, this is Lisa, she’s an
summer. Robin has been working intern.
here for 2 years and Mrs. Miles for
Lisa How’s it going?
about 10.
A So far so good. Thanks.
A How’s the boss?
B Great. He’s very considerate to the

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C
Job Descriptions
Warm up Discuss these questions.
1) Describe your current job.
2) Do you like your job? Why or why not?
3) In your company, who makes the final decision?
4) In your department, who has the most responsibilities?

Pronunciation 6-9

A. Say and practice the following list of words below.


auditor tour guide employee CEO (chief executive officer)
plumber secretary copywriter PRO (press relations officer)
architect engineer tax collector politician
B. Who does what?
1) arranges appointments.
2) designs buildings.
3) audits financial accounts.
4) repairs and installs pipes and fixtures.
5) actively engages in politics.

Conversation 6-10

Read and study the dialog below.

A Hi Marianne, how’s your job going?


B Not bad. I’m still trying to learn the ropes.
A Say, which job is more challenging? Being an engineer or
being a salesperson?
B I would say being a salesperson. It’s more challenging to
meet and deal with different people every minute of the day.
A What kind of things do you do every day?
B Well, to name a few, I arrange appointments with clients,
prepare sales presentations, negotiate the contract terms and
report to my supervisors.
A That really sounds interesting.
B The part I like the best is traveling abroad on business trips to
visit our overseas clients in Europe.

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Vocabulary
A. Match these words to their definitions.
1 challenging a) demanding; tough
2 deal with b) to treat somebody in a specified way
3 learn the ropes c) to introduce to a market
4 negotiate d) to be demanding of
5 be tough on e) to learn the requirements of a new job
6 book flights f) to try to reach an agreement by discussion with
7 launch others
g) to reserve airplane tickets

B. Fill in each blank with the words above.


1 Let’s continue to the price of the new cars after lunch.
2 A: How’s the new job?
B: I’m still ing . After a week, I will feel more confident.

Language Review
A lot of & Much
(Affirmative sentences) We use a lot of for countable (e.g. employees) and uncountable
(e.g. work) nouns.
Examples: There are a lot of employees at my company.
There is a lot of work to be done this term.
(Negative sentences) We use a lot of for both countable and uncountable nouns. We use
‘much’ for uncountable nouns.
Examples: There aren’t a lot of employees at your company.
There isn’t a lot of work to be done at your company.
There isn’t much work to be done at your company.
More
More is used with countable and uncountable nouns in affirmative and negative
sentences.
Examples: My company has more employees than your company.
My employees have more work to do than your employees.
Please take more time.
We haven’t received more complaints.

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Activity
Fill in the blanks with ‘much’ or ‘more.’

1 There are teachers than students at school today.


2 It’s fun watching comedy shows on Channel 16.
3 Plan A has advantages than plan B.
4 I need time to finish my report.
5 Sandy has met coworkers already.
6 There isn’t paper in the copy machine. We will need to refill the tray soon.
7 The boss has respect for his employees. That’s why we like her very much.
8 There are refreshments. Don’t hesitate to eat .
9 There are reports to do than before. I won’t finish them until tomorrow.
10 Is there space in this office? There are already cubicles in it.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 6-11

A I don’t think we’ve met, yet. I’m Anne Bowles from the R&D department.
B I’m Beverly, Mr. Park’s new secretary.
A I heard he’s tough on his secretaries.
B The work’s not so bad. I only arrange meetings for him, receive private calls, and
book his domestic and international flights.
A Sounds easy enough. By the way, since you re here, could I ask you for a favor?
B Sure.
A Could you arrange a meeting for Mr. Jefferson with our department this
Thursday? It’s in regards to the new software product we are launching this
summer.

Role-Play 22
22 6-12

A Maggie, how’s it going as the export sales manager?


B It’s a lot of work. I spend most weeks traveling to countries in South America
to negotiate deals.
A The sales are going well.
B Very well. They’ve gone up 15% in a year. It’s tiring, yet I don’t mind going.
South America is a very beautiful place. Sometimes, our company arranges tours
for us on days we don’t have to go to meetings.
A That does sound fun. Last time I spoke with you, you were going to a global
trade convention. How was it?
B We met with company representatives from 12 different countries. Negotiations
since then have gone well. I’m certain this is why our sales figures have gone
up.

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D
Tasks
Warm up Discuss these questions.
1) What are some tasks that you perform at work?
2) What are some difficult tasks that you used to do, but no longer have to?
3) Do you ever have to take work home with you at the end of the day?

Pronunciation 6-13

A. Listen and practice the unstressed sound of ‘have’ in the following sentences.
1) I would have told Deokkyu to call our supplier, but since Minjae already called him, Deokkyu
can call our delivery person.
2) What have Mrs. Yoon and Mr. Park finished in the report?
3) We should have negotiated with Y2 Travel Agency for a better deal on our flights. From now
on, we should make an effort to lower the ticket prices.
B. Practice the following words that sound similar but are different.
1) sheep - ship 2) eel - ill 3) breezy - busy
4) sleep - slip 5) neat - knit 6) feet - fit

Conversation 6-14

Read and study the dialog.

Michael You look a little tired. Long day at work?


Bora Yes. I had to make several overseas calls today
with our manufacturer. Our shoes are selling out
at our retail outlets.
Michael That’s great news!
Bora I know. Unfortunately, our manufacturer is behind
schedule, so stores are selling out very quickly and
we are unable to resupply them with more shoes.
Michael I see. Well, I hope things work out.
Bora Thanks. I’m sure things will.
Michael I have to make an order for more office supplies. I just wanted to remind you of our
lunch meeting with our client from Germany tomorrow.
Bora Ah, that’s right. Thanks for the reminder. I’ve been looking forward to meeting him.

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Vocabulary
A. Match these words to their definitions.
1 overseas a) out of the country; in a foreign country
2 retail outlets b) to eagerly await
3 look forward to c) to be late on completing tasks
4 be behind schedule d) stores where items are sold
5 carry out e) to accomplish; complete; finish

B. Fill in each blank with the words above.


1 My coworker and I are traveling this summer to meet with our German supplier.
2 The manufacturer has been difficult to negotiate with. I don’t meeting them.

Language Review
Because
Because introduces a cause or reason. Below are sample sentences with because clauses.
I cannot make copies of this report because the copy machine is out of ink.
Heekyung would make a good editor because she is organized and detail-oriented.
The contract for train parts is delayed because we are still negotiating on prices.

Activity
A. Write a sentence with ‘because clauses’ given below.

1 because the copy machine is out of ink.


2 because she is organized and never behind schedule.
3 because we are still negotiating on prices.

B. Complete the following sentences with ‘because clauses.’

1 I could be a manager .
2 I could never be a dentist .
3 I could be a journalist .

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 6-15

A Can you do me a favor, please?


B Sure. What is it?
A Can you call Mr. Ford’s office and cancel my appointment with him?
B Mr. Ford of the Auto Repair Shop?
A No, Mr. Ford of Office Supplies.
B Sorry, but I don’t have his number.
A It’s 056-893-0921
B So it’s 056-893-0929?
A It’s 1 at the end. 0921.
B OK, got it!

Role-Play 22
22 6-16

A There are many things I enjoy about my work. However, one thing I could do
without is all the paperwork.
B What do you mean?
A As the assistant director of the Finance Department, people have to get my
signature to be able to carry out their projects.
B Oh, I see.
A I enjoy reviewing their work. But for each project I must fill out an additional
page.
B How many do you have to do a day?
A About 20, more or less.

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E
Teamwork
Warm up Discuss these questions.
1) What is team building?
2) Why is teamwork important in the workplace?
3) What problems might occur if there is poor communication among team members?
4) Which do you prefer: working in a team or working alone? Explain.

Pronunciation 6-17

Here are words ending in ‘-ty.’


Listen and practice. Notice how two syllables before it are stressed.
unity city utility similarity
diversity festivity punctuality possibility
university intellectuality creativity feasibility

Conversation 6-18

Read and study the discussion.

A Thank you everybody for coming to this meeting on team building. I’d like to invite
everybody to join in the discussion. Janice, do you want to go first?
J Sure. Hi. First, the goals we make should follow these five rules.
They must be specific, easy to measure, attainable, you know, not
difficult to reach, relevant, and time-specific. All in all they must
be SMART.
H I agree with Janice. And to add to what she just said, I think it’s
also important to communicate our goals well. It’s important for
team leaders and members to stay informed about each step of
their project. They can do this through e-mails, text messages,
and status reports.
A Janice and Hyunwoo, thank you for starting us off. Does anyone
else want to add anything?

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Vocabulary
Match these words to their definitions.
1 goals a) definite; not too general
2 specific b) objectives; aims
3 measure c) to exchange information
4 attainable d) dealing directly with the work being done
5 relevant e) able to reach or finish
6 communicate f) to evaluate
7 add g) to say more
8 argue h) a brief account that gives the main points of
9 summary something
i) to voice one’s disagreement with someone; quarrel

Language Review
Have to / Need to
We use have to when we say there is an obligation to do something, but that obligation
comes from outside or from someone else.
We use need to when there is a necessity to do something.
Examples: Students have to get medical insurance.
I need to finish my report or else I won’t get the promotion.

Activity
A. Write at least 3 sentences using ‘have to.’ Words and phrases are given
below.

1 Communicate with my team members


2 Start work at 9 a.m.
3 Have clear goals

B. Write a short list of work goals you keep every day, week and month. Try to
use some of the words in the box.

reports, communicate, boss, team members, e-mails, faxes,


English, family, late, early, finish, meetings

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Role-Play Activities

Read and practice the dialog below.

Role-Play 11
11 6-19

A Since our meeting on team building, my team has been getting along very well.
We are arguing less now.
B Oh, that’s good news. What has changed?
A Well, first we are communicating better. Every Friday, the team leader e-mails
us a summary of the week’s accomplishments. She lists the goals we’ve attained
and the goals we have not reached yet.
B I see.
A And the following Monday, we receive a reminder of the goals we should
accomplish by the end of the week.
B That sounds like a good system.
A Things are more organized than before. Plus, each team member has a specific
role. My role is to send out status reports every two weeks.

Write a short dialog with your partner about the goals you need to set this week.
Make sure to discuss daily goals as well as your weekly goal. Start the
conversation off with:

Role-Play 222
A How’s your week going, [your partner’s name]?
B
A
B
A
B
A
B

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F
Business Trips
Warm up Discuss these questions.
1) Have you been on a business trip?
a) Where did you go?
b) What was the business trip for?
c) Did you enjoy the trip? Did you do any sightseeing?
2) What do you think is the best thing about business trips?

Pronunciation 6-20

Listen to the following sentences. Circle the number you hear.


1) Train tickets are $15 / $50
2) Roundtrip flights are $1,000 / $10,000.
3) Rooms are $40.99 / $14.99 a night.
4) The trip will take 16 hrs / 60 hrs.
5) Our sales went down 13% / 30%.

Reading Comprehension
6-21
Packing for Your Business Trip

Traveling overseas for business can be a very stressful ordeal. There are ways to use your
time efficiently and pack for your trip in a timely manner. One thing to
consider before traveling is what to pack in your suitcase and bags.
First, you’ll need to make a checklist of items to put in your suitcase.
They are items you won’t need until you arrive at your hotel such as
clothes, toiletries, and possibly gifts. For all other things, you will
want to have a smaller suitcase or bag with you to take on the
plane, train, or other mode of transportation you’re taking. These
items might include your work material such as files and reports,
your laptop, a book or two, your iPod or mp3, and important travel
documents including your tickets, passport and visa. Furthermore,
it is good to keep money and valuables hidden at all times. By
following the tips above, you won’t face the hassles that less-
prepared travelers often do.

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Vocabulary
Match the words to their definitions.
1 ordeal a) a rectangular piece of luggage for clothing
2 suitcase b) a difficult experience
3 toiletries c) e.g. toothbrush, toothpaste, shampoo, soap
4 passport d) difficulties
5 visa e) possessions worth a lot of money
6 valuables f) an official government document that allows a
7 hassles person to enter or exit a country
g) a document or sticker added to a passport that
allows entry into and travel within a country

Language Review
Relative Clauses
Relative clauses are clauses that describe a noun. They come after the noun and act as an
adjective.
Who and that are used to describe people.
Which and that are used to describe things.
Examples:
(Original sentence) The man is my former coworker. He is reading a book.
(Final sentence) The man, who is reading a book, is my former coworker.
(Original sentence) To travel abroad, you will need a passport. You can buy it at a travel
agency.
(Final sentence) To travel abroad, you will need a passport which you can buy at a
travel agency.

Activity
Rewrite each sentence using the rules for relative clauses.

1 My visa is already in my bag. It is brand-new.

2 I’m visiting my coworker. I worked with her at LD Telecom.

3 The e-mail is about our former boss. He saved our company from going bankrupt.

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Role-Play Activities

Read and practice the dialogs below.

Role-Play 11
11 6-22

Clerk Hi, what can I do for you? 550,000 won.


Minjae I’d like to exchange Korean Minjae Perfect. Here you are. [Hands
won to Australian dollars. the clerk the form.]
Clerk Please fill out this form. Clerk Oh, you forgot to sign at the
Minjae How much Korean won do I bottom.
need for 500 dollars? Minjae Oh! Oops.
Clerk Let me see. You’ll need

Role-Play 222 6-23

Clerk Hi, how may I help you? Sungjin Here, you go. [Hands her cash.]
Sungjin I’ve reserved a single room Clerk Out of 90? [Counts cash.
for two nights. Retrieves change.] $9.82 is your
Clerk What’s your last name? change.
Sungjin Nam. N-A-M. My first name Sungjin Thank you.
is Sungjin. Clerk Here’s the key to your room.
Clerk It says here that you made an Would you like your bags carried up?
on-line reservation. Do you have your Sungjin No thank you. I only have a
invoice number? small suitcase.
Sungjin Yes, here’s a printout of my Clerk Alright, then. Your room is on
invoice. the seventh floor. Elevators are
Clerk Perfect. [Checks his across the lobby on your left. Once
information on the computer.] Yes, you get to your floor, turn right and
we’ve reserved room 703 for you. your room is three doors down. We
For two nights, the total comes to hope you enjoy your stay here.
$80.18. Sungjin I’m sure I will. Thank you.

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`xÅÉ
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Katherine Sirgey

Education |
PORTLAND STATE UNIVERSITY
Master of Arts - Applied Linguistics / TESOL, Summa Cum Laude

UNIVERSITY OF FLORIDA
Bachelor of Arts - Spanish Language and Literature, Magna Cum Laude

Professional Experience |
Invited Professor
KOREA UNIVERSITY, Seoul, Korea (Sep. 2011- )

English Instructor
CYBER HANKUK UNIVERSITY OF FOREIGN STUDIES, Seoul, Korea

Visiting Professor
GWANGJU UNIVERSITY, Gwangju, Korea

English Instructor
UNIVERSITY OF FLORIDA,Gainesville, FL USA

Visiting Professor
SOGANG UNIVERSITY, Seoul, Korea

English Instructor
PORTLAND STATE UNIVERSITY, Portland, OR

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