Professional Documents
Culture Documents
Active ❶
Active 1-1- 부속(001~005)OK 2012.7.13 5:35 PM 페이지2 Mac12
Printed in Seoul,
July. 2012
Global
Business English
Active 1
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Contents
Unit 1 Telephone
A Preparation 8
B Taking a Message 11
C Leaving a Message 14
D Acknowledgement 17
E Requesting Information 20
F Ending a Call 23
Unit 2 Socializing
A Greetings 28
B Starting a Conversation 31
C Making an Appointment 34
D Eating Out 37
E Drinking 40
Unit 3 Culture
A Mother Tongue 48
B Body Language 51
C Cross-cultural Communication 54
D Stereotypes 57
E Etiquette 60
F Health 63
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Unit 4 People
A Describing People 68
B Family 71
C Children 74
D Dating 77
E Friends 80
F Famous People 83
Unit 5 School
A University 88
B Registration 91
C Bookstore 94
D Prerequisites 97
E Cramming 100
Unit 6 Work
A Welcoming 108
D Tasks 118
E Teamwork 121
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Telephone
Unit 1
A Preparation
B Taking a Message
C Leaving a Message
D Acknowledgement
E Requesting Information
F Ending a Call
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A
Preparation
Warm up These are phrases and idioms used when telephoning. Make another
sentence for each example.
1) How can I help you?
2) Can I have extension 4?
3) I’m afraid she’s / he’s out at the moment.
4) I’ll make sure she / he gets this ASAP.
Pronunciation 1 -1
Telephone Numbers
Say numbers separately. Pause between groups. Note that 0 is ‘oh’ in the U.K.
The number 0 is said both ways, as ‘oh’ and ‘zero,’ in the USA.
0 3 2 - 8 9 5 - 3 1 0 4
oh / zero three two eight nine five three one oh / zero four
Conversation 1 -2
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Vocabulary
Match these words to their definitions.
1 ASAP a) to return
2 be out b) a conversation between two people
3 be back c) to call
4 dialog d) to be out of the office
5 phone e) as soon as possible
Language Review
Future Tense
Simple future tense talks about the future, but the decision is made at the time of
speaking. This tense is formed by using will / shall with the simple form of the verb.
The speaker of the House will finish her term in May of 2013.
The future tense can also be expressed by using am, is, or are with going to expressing
an intention to do something before the time we speak.
The surgeon is going to perform the first bypass in Minnesota.
We can also use the present tense form with an adverb or adverbial phrase to show
future time. Specifically, the present tense is used to describe a future event that’s in a
person’s schedule.
Looking at her calendar, Mary sees what she has to do next week. She says, “I see the
dentist next Tuesday at 3.”
Examples of adverbs and adverbial phrases:
Adverbs: tomorrow; next week; soon
Adverbial phrases: in a few months
Activity
Fill in the blanks with ‘am / is / are going to’ to complete the sentences.
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Role-Play Activities
Role-Play 11
11 1 -3
Role-Play 222 1 -4
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B
Taking a Message
Warm up Discuss these questions.
1) Do you take messages for your boss or team leader?
2) How often do people from overseas call your department?
3) Do you sometimes take messages in English?
Pronunciation 1-5
Conversation 1 -6
A Hello.
B Hi. It’s Rob. Is Bob Kelly in?
A Sorry, I’m afraid he’s not.
B Could you tell me when he’ll be back?
A Later this afternoon. Can I take a message?
B Yes, please. Could you ask him to call me back as soon as he
gets in? I need to know the status of our order.
A Could I have your name again and your number, please?
B It’s Rob and the number is 014-2898-4203.
A So that’s Rob and your number is 014-2898-4203?
B Exactly.
A I’ll make sure he gets the message as soon as he arrives.
B Thanks for the help. Bye.
A Bye.
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Vocabulary
Match these words to their definitions.
1 I’m afraid a) to return a call
2 get in b) situation
3 call back c) unfortunately
4 status d) to arrive at work
5 get e) to receive
Language Review
Past Simple and Present Perfect
We use the past simple to talk about a finished action at a definite time in the past.
I had a job interview yesterday.
An ambulance took David to the hospital.
We use the present perfect to connect the present to the past. One of its main uses is to
show the relevance of a past event in the present.
Our fax number has changed.
We’ve just lowered our prices.
Activity
Write ‘PS’ if the sentence is in past simple and ‘PP’ if the sentence is in present
perfect.
1 Peter Kim has been a leading fashion designer since the 1990s.
2 In the past, Peter Kim took a passive approach to the problem.
3 He has inspired a lot of designers in the country.
4 He made a lot of changes in the fashion industry.
5 The fashion business has been a wonderful success in Korea because of him.
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Role-Play Activities
Role-Play 11
11 1-7
Role-Play 22
2 1-8
A Good morning. Mother and Sons Coffee Company. How may I help you?
B Hello, this is Keira Knightley with Star coffee shop. Is Miss Oh in?
A She’s out right now, but will be back in about an hour.
B Could you tell her I’m calling about the status of our coffee order? We ordered
20 kilograms of Colombian coffee.
A When she gets in, I’ll give her the message.
B Thank you very much. Bye.
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C
Leaving a Message
Warm up Assume you are leaving a message and discuss these questions.
1) What kind of information should you give to the person taking the message?
2) How do you tell somebody your name, number, and e-mail address in English?
Pronunciation 1-9
Conversation 1-10
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Vocabulary
Match these words to their definitions.
1 available a) information that is double-checked or noted for
2 luncheon meeting future events
3 confirmation b) drugs or medicine used in medical treatment
4 pharmaceuticals c) free; not busy
5 urgent d) needing immediate attention; pressing
6 supplier e) a formal business lunch or power lunch
f) somebody who supplies others with a certain
commodity or service
Language Review
Modal Verb: Will
Asking people if they don’t mind
Use will or would to make a polite request or to ask someone if they are willing to do.
Will you come this way? Will you sign here, please?
Would you do me a favor? Would you tell her that Mr. Harvey phoned?
Refusing
If you want to say that you’re unwilling to do something, you can use will not or won’t.
I will not tolerate her behavior any longer.
The car won’t start.
He won’t ever do what his mother tells him to do.
Promising
If you make a firm commitment to do something in the future, you use will.
We will do everything to satisfy your needs. We will refund you the money.
My philosophy professor would always begin the lecture with a ridiculous joke.
Activity
Rewrite the sentences using ‘will, won’t or would.’
1 I promise to do my homework.
2 She refuses to accept my proposal.
3 He used to smoke a large cigar before making a major decision.
4 If you insist on being rude, how can you expect people to be nice to you?
5 She refuses to accept his authority.
6 The product with the better-known brand name inevitably sells better than other products.
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Role-Play Activities
Role-Play 11
11 1-11
Coworker Miss Oh from Mother and Sons Coffee Company just called.
Keira Oh, really? I called her an hour ago about the status of our coffee
order.
Coworker Well, she said that the Columbian coffee hasn’t arrived yet.
Keira Oh! That’s not good. We’re almost out of it here.
Coworker But their Ethiopian coffee has arrived. Would you like to purchase that
instead?
Keira We will have to. She has been our supplier for five years now. And this
is the first time we have had this kind of problem with her. Let’s try
the Ethiopian coffee.
Role-Play 22
22 1-12
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D
Acknowledgement
Warm up Discuss these questions.
1) How do you confirm information over the telephone?
2) What type of information should be confirmed to prevent misunderstandings?
3) Talk about a bad experience you had because of a misunderstanding over the phone.
Pronunciation 1-13
S and Z Sounds
‘S’ is unvoiced. (Your throat doesn’t vibrate.)
‘Z’ is voiced. (Your throat vibrates.)
Practice the following pairs.
boss - boys
Miss - Ms.
office - offers
ask - as
bossy - busy
Conversation 1-14
Jen Hello, Vince. This is Jen of Tuft Computer Center. I’m calling to let you know that we
received your product proposal this morning.
Vince Oh, yes. How was it?
Jen We feel your product idea is very interesting.
Vince Oh, good.
Jen Well, as you know, we have been thinking about the Asian market for
some time now. We certainly feel your range could do very well over
there. According to our market study, there’s a demand for
items of this kind.
Vince That’s good to hear.
Jen Well, I can assure you we’ll look at your proposal carefully
and I’ll be in touch as soon as I make a decision.
Vince I look forward to hearing from you soon, then. I hope we’ll be
able to do business together.
Jen Indeed. Thanks.
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Vocabulary
Match these words with their definitions.
1 acknowledge a) to make contact with
2 demand b) to inform positively; to remove doubt
3 proposal c) the world of commercial activity where
4 receipt commodities are bought and sold
5 range d) a commodity or goods
6 product e) to take notice of; to express gratitude for
7 market f) offer; suggestion
8 assure g) something received after a transaction is made
9 be in touch h) the extent of one’s possibilities
i) urgent need
Language Review
Linking Conditions and Main Clauses
Rule: If + present simple, will +infinitive (without to)
Condition Main Clause
If we order 500 boxes, will you give us a 5% discount?
If we get 100 cases, will we get a case for free?
If you pay within a week, we’ll give you a 10% discount.
* You can use as long as and provided that in the same way as if in the structures above.
Activity
Write and practice.
Ex. 1,000 bottles / 50% off
If you order 1,000 bottles, then we’ll give you 50% off.
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Role-Play Activities
Role-Play 11
11 1-15
A Hi, Mr. Snider. This is Bob Kim of Fitness EQ Supply. I’m calling to let you know
that we received the project outline this morning.
B Oh, yes. Is everything clear?
A Yes, I think so. I am sure we can help you with the project.
B Good to hear.
A Well, I can assure you I’ll be studying your project outline and I’ll get back to
you in two days. Is it OK with you?
B No problem. Take your time. We’ll just wait for your call, then.
A Thanks. Bye.
B Bye.
A Hello, Bob. This is Mr. Snider. I’m calling to let you know that we received your
proposal this afternoon.
B Oh, well, then. Do you have everything you need?
A Yes, I think so. We are interested in your offer.
B That’s very good to hear.
A I’ll contact you again after I have a meeting with my staff members.
B Sure. I hope we’ll be able to do business together.
A Yes, indeed. Thanks for the help.
B My pleasure.
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E
Requesting Information
Warm up Discuss these questions.
1) Have you ever requested information over the phone?
2) Some people prefer e-mails or faxes when requesting information. What is your preferred
method?
Pronunciation 1-17
Practice the following sentences and notice the difference between D and L
sounds.
Full Word Contraction
had, would ’d
will ’ll
Conversation 1-18
L Hi. It’s Lance. I’d like to speak to Innis about the yearly financial report.
I This is Innis speaking.
L Hi, Innis. Could I get a copy of your current report?
I Sure. I can send it to you. How do you want me to send it?
L Could you fax the documents? When can you do this by?
I I can send it off in just a moment.
L Oh, thank you very much.
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Vocabulary
Match these words to their definitions.
1 financial report a) yearly
2 in just a moment b) occurring or existing at the present time
3 current c) forms; reports; papers
4 annual d) a report about the finances of an establishment
5 documents e) right away; after a very short moment
Language Review
Two Basic Ways to Request Information
Can you / Could you
Can I / Could I
Can we / Could we
Examples:
Can you tell Mr. Han that I called?
Could you e-mail me the documents today?
Can I ask you for a favor?
Could I make a copy of your financial report?
Can we meet tomorrow instead of today?
Could we lower the price a little?
Activity
Change the sentences below as the example.
Ex. I fax these documents. Could I fax these documents?
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Role-Play Activities
Role-Play 11
11 1-19
A Hi, it’s Candy on the line. I’d like to speak to Mr. Simons, please.
B Hi, Candy.
A Mr. Simons, could you send me the 4th quarter sales report for 2011?
B Sure. When do you need it by?
A I need to have the report tomorrow morning.
B Then I’ll send that off tonight.
A Thank you very much.
B You’re welcome.
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F
Ending a Call
Warm up Discuss these questions.
1) How do you end a friendly conversation on the phone?
2) How do you end a business conversation on the phone?
Pronunciation 1-21
Conversation 1-22
Ron Hello. This is Ron of J&J Korea. Can you put me through to ext. 45, please?
Operator Hold on one sec, sir.
Brian Hi, Brian speaking.
Ron Hello, Brian. I’m calling to inform you that a huge order
is coming some time in June.
Brian It’s great to hear that.
Ron Yeah. And we need to keep in touch to monitor the
progress of that order.
Brian Sure. Let’s keep in touch through e-mail.
*ext. - extension
*sec - second
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Vocabulary
Match these words to their definitions.
1 huge a) to watch or to keep track
2 monitor b) to break a telephone connection
3 progress c) to stay in contact
4 keep in touch d) great in size; enormous
5 hang up e) a forward or onward movement
6 success f) an achievement
7 payment g) an amount paid with money, credit card, etc.
Language Review
Asking for and Giving Permission
Can is used to ask for and give permission.
Can I use your computer? Sure, you can. Go ahead.
May and could are also used to ask for permission, but not to refuse permission. They
are more formal than can.
May I use your mobile phone? No, I’m afraid you can’t.
Could I come back later? No, you can’t.
If you want to talk about permission for a future action, we use the verb allow or permit.
They won’t allow / permit her to travel alone.
Activity
Answer the questions using ‘can / may / allow / permit.’
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Role-Play Activities
Role-Play 11
11 1-23
A The suppliers arrived right on time, and the meeting was a success.
B Well, glad to hear it went so well. So, I’ll see you and Dahye tomorrow for our
dinner meeting at 6?
A Yep. It’s in my calendar. I’ll remind Dahye of it, too.
B Well, if that’s it, I’ll see you then.
A Sure thing. Have a good night.
B You, too. Bye.
A Bye.
A To confirm our order, you’re buying 100 refrigerators of model X12 for the bulk
price agreed upon.
B Yes, that’s correct.
A We’ll send you the payment details by e-mail this afternoon.
B Wonderful. Please send it to our new e-mail address.
A Will do. As always, it’s good doing business with you.
B Likewise.
A Have a good weekend. Bye.
B Bye.
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Socializing
Unit 2
A Greetings
B Starting a Conversation
C Making an Appointment
D Eating Out
E Drinking
A
Greetings
Warm up Discuss these questions.
1) How do people greet each other in your country?
2) How do you greet someone when you are first introduced?
3) What kind of information do you give when you introduce yourself?
Pronunciation 2-1
Conversation 2-2
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Vocabulary
Match these words to their definitions.
1 vacation a) to go on; to keep on
2 awesome b) characteristics of a place that tourists like
3 greet c) a person from one country traveling in another
4 great d) to travel around to many places
5 software e) programs on a computer
6 tour f) a period spent away from home
7 tourist g) well
8 tourist attractions h) to address with expression of kind wishes upon
9 continue meeting
i) wonderful; great; amazing
Language Review
Subject Pronouns and Possessive Adjectives
Subject Pronouns: I, you, he, she, it, we, you, they
Possessive Adjectives: my, your, his, her, its, our, your, their
Activity
A. Fill in the blanks with a subject pronoun or a possessive adjective.
1 .
2 .
3 .
4 .
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Role-Play Activities
Role-Play 11
11 2 -3
Role-Play 22
22 2 -4
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B
Starting a Conversation
Warm up Not every conversation can be started with a direct greeting. We are
likely to initiate a conversation with someone we don’t know with an indirect
comment. (eg. “Great party, huh?”)
How do you start a conversation?
a) At a party where you are one of the guests
b) With a stranger while on a trip
c) With a new colleague
Pronunciation 2 -5
Conversation 2 -6
Andy Nice day, isn’t it? How do you like the weather here?
Leila Yeah, it’s beautiful. I really miss this kind of weather.
Andy Well, how’s the weather in Singapore this time of
year?
Leila It’s very humid and unpleasant.
Andy In Korea, we have all four seasons and spring is by
far the most pleasant season of the year.
Leila You are lucky for that.
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Vocabulary
Match these words to their definitions.
1 colleague a) to begin, to start
2 direct b) probable; to be expected
3 indirect c) first choice; liking
4 initiate d) straight; nonstop
5 likely e) unlikable; nasty
6 preference f) a coworker; associate
7 unpleasant g) not direct; roundabout
Language Review
Root, Prefix and Suffix
An English word can be made up of three elements: the Root, a Prefix and a Suffix.
*The part of the word that contains the basic meaning is called the Root.
*(e.g. act, form, and test). It is the foundation of the word.
*The word part that is placed in front of a root is called a Prefix.
*(e.g. re- + act = react < The prefix ‘re-’ means ‘back’ or ‘again.’)
*The prefix can change the meaning of the root word and makes a new word.
*The part of the word that is placed after the root is called Suffix.
*(e.g. re- + act + -ion = reaction < The suffix ‘-ion’ indicates that the word has turned
into a noun.)
*Prefixes and suffixes are called Affixes because they are connected to a root.
Activity
Look at the words and determine if the affix is a prefix or a suffix.
1 resistance
2 unicycle
3 multicolored
4 wishful
5 brotherhood
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Role-Play Activities
Role-Play 11
11 2-7
Role-Play 222
A
B
A
B
A
B
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C
Making an Appointment
Warm up Discuss these questions.
1) What kind of things do you have to arrange before a meeting?
2) Do you usually come on time, early or late for an appointment?
Pronunciation 2-8
Words expressing strong emotions are often stressed and have a higher pitch.
Read and say the statements below.
1) That was wonderful!
2) You really scared me!
3) That was exciting!
4) What? You were disgusted?
5) Goodness, that movie was shocking!
Conversation 2 -9
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Vocabulary
Match these words to their definitions.
1 appointment a) come by
2 give somebody a hard time b) approximately
3 learn the ropes c) a gathering of people who have been apart for a
4 supervisor long time
5 reunion d) learn the requirements of a new job
6 drop by e) a person who manages a department or section of
7 around a company
f) an arranged meeting
g) make things unpleasant for somebody
Language Review
Participles as Adjectives
Present Participles:
The new James Bond movie sounds interesting.
Our boss was boring.
The show was fascinating.
Past Participles:
I’m interested in the new James Bond movie.
I was bored by our boss.
I was fascinated by the show.
Activity
A. Complete these sentences with the correct form of the word.
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Role-Play Activities
Role-Play 11
11 2-10
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D
Eating Out
Warm up Discuss these questions.
1) When did you last go to a nice restaurant? What did you order?
2) Who do you usually eat out with?
3) What is your favorite cuisine?
4) What is your opinion on vegetarianism?
Pronunciation 2-12
Conversation 2-13
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Vocabulary
Match these words to their definitions.
1 cuisine a) close at hand
2 blocks b) magnificent
3 nearby c) feeling
4 terrific d) manner of preparing food; style of cooking
5 mood e) spaces enclosed by streets
6 It’s my treat. f) I’d be glad to pay this time.
7 be off g) to finish work (at the end of the day); to leave
work
Language Review
Have to
Have to in the following expressions means ‘must.’
Have to must be followed by a verb.
Examples: I have to do the laundry tonight.
She has to pay the bills tomorrow morning.
Claire and Dianne have to visit their parents.
You have to study English.
Activity
Below are words and phrases. Write a complete sentence for each line using
‘have to.’
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Role-Play Activities
Role-Play 11
11 2-14
Role-Play 222
A
B
A
B
A
B
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E
Drinking
Warm up Discuss these questions.
1) How often do you go drinking in a week?
2) How much do you spend on drinking?
3) What is your favorite drink?
Pronunciation 2-15
[¡‰÷] Sound:
bear dare chair hair rare Claire share
Conversation 2-16
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Vocabulary
Match these words with their definitions.
1 stay out a) on ice; with ice added
2 vodka b) to rest and let go of stress after working hard
3 bucks c) dollars (US)
4 wee hours d) a colorless liquor of neutral spirits
5 spend e) to spend the evening at a bar or restaurant until
6 straight up late
7 on the rocks f) without anything else added; not mixed; by itself
8 relax and unwind g) very early
h) to use out or pay out
Language Review
Articles: A / An / The
A: indefinite article (not a specific object, one of a number of the same objects) with
consonants
Yashie has a cat.
An: indefinite article (not a specific object, one of a number of the same objects) with
vowels
Jasper is an engineer.
The: definite article (a specific object that both the person speaking and the listener
know)
The book is on the table.
We usually do not use an article:
1) when we talk about things in general.
2) with countries, provinces, and states. BUT use ‘the’ with countries that are a collection
of states. (Ex. the USA, the UAE)
Activity
Fill in the blanks with the correct article (a / an / the).
Hyukjae is accountant with MJ Law Firm, big firm in Seoul. From Monday to
Friday, he works long hours, and sometimes he doesn’t get off work until 10 p.m. On
weekends, he likes to socialize with his coworkers and friends. Friday nights, he goes to
jazz bar in Gangnam. There, they play Coltrane, Mingus and Gillespie. music helps
Hyukjae to relax and unwind.
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Role-Play Activities
Role-Play 11
11 2-17
A Mr. Gaines, glad to see you. I ordered a whisky. Care for the same?
B Uh, no thanks. I’d prefer a gin tonight.
A Sure. How do you like it? With tonic, or on the rocks? You name it.
B Well, I could go for a martini, but very dry.
A One very dry martini coming up.
B Fine. Ask the waiter to bring some more side dishes, too, would you?
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F
Thanking and Apologizing
Warm up Put the words in the correct order and make sentences.
1) I sorry am I late am
2) helping thanks me for
3) am sorry I can’t you help I
4) welcome very you’re
5) right all that’s
Pronunciation 2-19
Notice the reduction ‘to’ when it comes before another word and the stress
placed on it when it comes at the end of a sentence.
1) I had to bring my books to school. But now I don’t have to.
2) I wanted to walk to work. But now I don’t want to.
3) You can come to the party with me. Only if you really want to.
Conversation 2-20
2 Socializing 43
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Vocabulary
Match these words to their definitions.
1 fall ill a) a large container for beer
2 make it b) comments and remarks
3 two-for-one c) to get sick (e.g. get the flu)
4 pitcher d) two for the price of one
5 feedback e) to go to; participate in; join others in
Language Review
Modal Verb Can / Be able to
‘Can’ and ‘be able to’ are used when you want to express an ability or possibility and
when you want to ask for or give permission.
Can I have a cup of tea, please?
He can play basketball well.
Sohyun was able to work yesterday.
You can take one if you like.
Activity
Write ‘A’ next to sentences that express ability and ‘P’ next to sentences that
express possibility.
44 Active 1
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Role-Play Activities
Role-Play 11
11 2-21
Role-Play 222
A
B
A
B
A
B
2 Socializing 45
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Culture
Unit 3
A Mother Tongue
B Body Language
C Cross-cultural Communication
D Stereotypes
E Etiquette
F Health
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A
Mother Tongue
Warm up A mother tongue is a person’s native language.
Discuss these questions.
1) What’s special about your mother tongue?
2) What do you think is the importance of learning a second language?
3) Aside from English, what language would you want to learn to speak?
Pronunciation 3 -1
Conversation 3 -2
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Vocabulary
Match these words to their definitions.
1 graduation a) emotionally stirring; thrilling
2 save b) acceptance of a degree
3 native c) to register
4 exciting d) to keep; to hold onto
5 enroll e) original; local
Language Review
Present Progressive: Be going to
Rule 1: Talking about plans
I’m going to finish my thesis.
Rule 2: Talking about present intentions
Brenda’s going to leave in a week.
Rule 3: Making predictions
I’m sure you’re going to enjoy the city.
Activity
Write 5 sentences using the present progressive tense.
1 .
2 .
3 .
4 .
5 .
3 Culture 49
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Role-Play Activities
Role-Play 11
11 3 -3
A Hello!
B Hola!
A What does ‘hola’ mean?
B It means ‘hello’ in Spanish.
A So you speak Spanish?
B A little. I started learning Spanish in January.
A Cool! You must be very good at it now.
B Hmmm, still working on it.
A What’s the Spanish word for “Let’s eat!” ?
B Vamos a comer.
A Oh, interesting!
Role-Play 222 3 -4
50 Active 1
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B
Body Language
Warm up When you use gestures or facial expressions, it’s called ‘body
language.’ Body language plays a vital role in communication.
Discuss these questions.
1) What message do you convey when you wink your eye?
2) What facial expression do you have when you’re disgusted?
3) Share a mannerism as you converse with a partner.
Pronunciation 3 -5
Read and review saying the sentences below. Stress the underlined word.
Notice the differences.
1) They save 1,000 dollars.
2) They saved 1,000 dollars.
3) They pay us a huge amount.
4) They paid us a huge amount.
5) They warn the passengers.
6) They warned the passengers.
7) Hens lay eggs.
8) Hens laid eggs.
Conversation 3-6
3 Culture 51
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Vocabulary
Match these words to their definitions.
1 wink a) a lecture; talk; speech
2 convey b) listeners; viewers
3 mannerism c) to become better; strengthen
4 facial expression d) movement of a part of the body that helps express
5 disgusted an idea
6 presentation e) to communicate or make known
7 audience f) a habitual way of doing something
8 gesture g) to shut one eye briefly
9 improve h) a gesture on the face expressing an attitude or
emotion
i) to cause a strong sense of dislike
Language Review
Wh- Questions
Wh- questions allow the speaker to find out more about the topics of discussions.
When? Time
Where? Place
Who? Person
Why? Reason
How? Manner
What? Object / Idea / Action
Activity
Complete the sentences below.
1 When ?
2 Where ?
3 Who ?
4 Why ?
5 How ?
6 What ?
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Role-Play Activities
Role-Play 11
11 3-7
Role-Play 22
22
A
B
A
B
A
B
3 Culture 53
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C
Cross-cultural Communication
Warm up Discuss these questions.
1) Do you know much about your own customs and traditions?
2) What are the most significant contributions your culture has made to human understanding?
3) If you could change one thing about your culture, what would it be?
4) Aside from your culture, what other cultures do you admire?
Pronunciation 3 -8
P and F Sounds
A: Beginning Sound B: Ending Sound
put foot beep beef
past fast lap laugh
pace face clip cliff
pail fail deep deaf
Pete feet clip cliff
Conversation 3-9
Buckler Have you met Michael Kim, the new student from Korea?
Mario No, I haven’t.
Buckler He seems really nice, but there’s one thing I noticed,
he always nods his head whenever he sees any of our
professors.
Mario That makes sense. Nodding one’s head or bowing
shows respect. I heard Koreans bow to greet and
show respect.
Buckler Oh, I didn’t know that. Now I understand why he does
it. Next time I see him do it, I won’t think it’s so
strange.
Mario Yeah, it’s a great way to show respect, isn’t it?
54 Active 1
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Vocabulary
Match these words to their definitions.
1 culture a) dealing with two or more different cultures
2 cross-cultural b) habit; common practice
3 customs c) to make a quick downward motion of the head
4 traditions d) to incline the head or the body
5 respect e) to address with kind wishes
6 bow f) inherited customary actions or behaviors
7 nod g) special regard; act of giving special attention
8 greet h) set of values or social practices
Language Review
So and Neither: Agreement / Disagreement
We use so for making positive sentences and neither for making negative sentences.
When we dream, we move our eyes about. Cats and dogs move their eyes when they
dream, too. (So do cats and dogs.)
He doesn’t know the answer. Peter doesn’t know, either. (Neither does Peter.)
Activity
Rewrite the underlined sentences with ‘So’ or ‘Neither.’
1 If you drink alcohol, it will interfere with your sleep. Drinking coffee will interfere with your
sleep, too.
.
2 Mr. Heinz didn’t know why only some animals dream. Emerson didn’t know, either.
.
3 As far as I know, my boss takes a nap in his office. Our company’s treasurer takes a nap in his
office, too.
.
4 Smoking isn’t good for our health. Drinking a lot of alcohol isn’t good for our health, either.
.
5 I think reading English books is fun. Watching English TV shows is fun, too.
.
3 Culture 55
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Role-Play Activities
Role-Play 11
11 3-10
56 Active 1
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D
Stereotypes
Warm up Stereotyping refers to an instant idea of a person or a group of
people. Stereotypes can be both positive and negative. But most of the time they
imply a negative idea.
Discuss these questions.
1) What are some stereotypes of the following groups of people: Japanese, Chinese, Indians,
Americans, Middle Easterners?
2) Why might these stereotypes exist?
3) If you hear someone saying, “I love French culture,” what aspects of French culture come to
mind?
Pronunciation 3-12
Conversation 3-13
3 Culture 57
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Vocabulary
Match these words to their definitions.
1 instant a) a favorable opinion
2 imply b) to have life
3 mistaken c) quickly occuring
4 exist d) incorrect
5 positive idea e) an unfavorable opinion
6 negative idea f) to convey an idea indirectly
Language Review
Despite / Although
Both have almost the same meaning, but they differ in their usage.
Despite (+ noun): Notwithstanding; in spite of
The Lakers won the game despite the overwhelming odds.
Although (+ sentence): in spite of the fact that; even though
Although the CEO knew it was Mr. Park’s mistake, he still scolded Mr. Kim for it.
Activity
Fill in the blanks with ‘Despite’ or ‘Although.’
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Role-Play Activities
Role-Play 11
11 3-14
3 Culture 59
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E
Etiquette
Warm up Discuss these questions.
1) How do you define ‘etiquette’?
2) What is considered rude in your culture?
3) What is professional behavior?
4) What are some examples of good and bad telephone etiquette?
5) How does dining etiquette in your country differ from other countries such as America or
Germany?
Pronunciation 3-16
PL and BL Sounds
PL beginning sounds:
play please pluck plate plum plain plead
BL beginning sounds:
bleak black blue blade bliss bluff bleed
Conversation 3-17
60 Active 1
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Vocabulary
Match these words to their definitions.
1 etiquette a) a bag for leftovers (at a restaurant)
2 good manners b) a place for people in general (e.g. restaurant,
3 professional shopping mall, park)
4 behavior c) connected with a profession
5 leftovers d) requirements in social behavior
6 doggie bag e) food that is remaining after a meal eaten later
7 public place f) the conduct required by good social behavior
g) way of acting
Language Review
How much? / How many?
We use How much when we make questions with uncountable nouns.
We use How many when we make questions with countable nouns.
Examples:
1. How much milk do you want in your coffee?
2. How much sugar do you want in your coffee?
3. How many books do I need to read everyday?
4. How many sentences do I need to write everyday?
Activity
Make a question for each word written below using ‘how much / how many.’
1 women .
2 tea .
3 soda .
4 glasses of milk .
5 words .
6 coffee cream .
7 boxes of oranges .
3 Culture 61
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Role-Play Activities
Role-Play 11
11 3-18
Role-Play 222
A
B
A
B
A
B
A
B
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F
Health
Warm up Discuss these questions.
1) What is quality health care?
2) What do people in your country do to maintain good health?
3) Do you watch your weight?
4) Do you take daily vitamins?
5) Do you usually get enough sleep?
Pronunciation 3-19
Conversation 3-20
3 Culture 63
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Vocabulary
Match these words to their definitions.
1 quality a) synchronization; in agreement
2 vegetarian diet b) to a considerable degree
3 harmony c) characteristic; feature
4 quite d) frequently; habitually
5 register e) a diet without meat
6 usually f) heaviness; mass
7 weight g) to sign up
Language Review
Forming Adverbs from Adjectives
Rule 1: Add ‘ly’ to the adjective.
Rule 2: To form adverbs from adjectives that end in ‘y,’ change the ‘y’ to ‘i’ and add
‘ly.’
Activity
A. Change the following adjectives to adverbs.
1 quick 4 honest
2 lucky 5 kind
3 beautiful 6 wonderful
B. From the list of adverbs you’ve formed above, choose and write the best
answer for each blank.
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Role-Play Activities
Role-Play 11
11 3-21
Role-Play 22
2 3-22
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Unit
People
4
A Describing People
B Family
C Children
D Dating
E Friends
F Famous People
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A
Describing People
Warm up Discuss these questions.
1) When you first meet someone, what features of the person do you notice right away?
2) How would you describe your best friend’s height, weight, and hair and eye color?
3) How is a Swedish person different in appearance than a Chinese or Kenyan?
Pronunciation 4-1
Notice the weak pronunciation of ‘and’ & ‘or.’ (and [‰n] / or [‰÷])
1) He’s of average height and has green eyes.
2) She has long blond hair and blue eyes.
3) They both have short black hair and brown eyes.
4) She’s not tall or slim.
5) I don’t have brown hair or hazel eyes.
Conversation 4-2
A Hi, Liz!
B Hello, Nat. How may I help you?
A Our new CEO from Switzerland is going to arrive on Sunday.
Can you meet her at the airport?
B Sure. What does she look like?
A She has long and curly red hair. She’s tall and slim.
She’s tan, and she has hazel eyes.
B Wow, she must be very pretty.
A You’ll soon find out.
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Vocabulary
Match these words to their definitions.
1 average a) light brown; strong yellow-brown
2 curly b) midway between extremes
3 slim c) to take pleasure or satisfaction in
4 enjoy d) slender; thin
5 hazel e) having curls
Language Review
Be and Have for Descriptions
Rule 1: We use be or have to talk about a person’s age, height and weight.
Rule 2: We use be or have to talk about a person’s hair and eyes.
Christy’s quite slim.
He and his sister have dark brown eyes.
Activity
A. Complete the paragraph below using the correct forms of ‘be’ or ‘have.’
My sisters Dianne and Dinah are identical twins. They look exactly alike. They
about 15 years old. They both tall. They black hair and blue eyes.
The only way I can tell them apart is that Dianne a big mole under her nose, and
Dinah doesn’t.
4 People 69
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Role-Play Activities
Role-Play 11
11 4 -3
Role-Play 22
2 4 -4
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B
Family
Warm up Discuss these questions.
1) What do you and your family like to do together?
2) Who do you get along with better, your mother or your father?
3) What’s the best thing about your parents?
4) Do you get along with your siblings?
Pronunciation 4 -5
Practice the following words below. Pay careful attention to the TH sound in
items 1-5.
1) mother 7) aunt
2) father 8) uncle
3) grandmother 9) niece
4) grandfather 10) nephew
5) brother 11) cousin
6) sister 12) in-laws
Conversation 4-6
A Who do you get along with better, your mom or your dad?
B I get along with my mom better. We spend a lot of time together going shopping and
such.
A How about your dad?
B He’s stingy, you know. And I need to argue first with him every
time I ask for money.
A Probably he’s just being careful not to spoil you.
B You are probably right, but he is the complete opposite of my
mom. They are so different in personality.
A You know what they say: opposites attract.
B I guess that’s why they’ve been married for 40 years now.
A Who do you take after the most?
B My mom says that I am just like my father. That might be why
we argue all the time. We are just too similar.
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Vocabulary
Match these words to their definitions.
1 resemble a) frugal; reluctant to spend money
2 get along b) to look like (someone)
3 sibling c) one of two or more individuals having one
4 pickle common parent
5 stingy d) to preserve food in a brine or vinegar
e) to be or remain on good terms
Language Review
The Preposition Off
Rule 1: We use off when we express movement of something away from.
A tile has come off the floor.
A book just fell off the table.
Jisu, please take your shoes off the bed.
Rule 2: We use off when we express something is at a distance from.
Our apartment building is off the Main Street.
The post office is off the main road.
Activity
Make at least 5 sentences using the preposition ‘off.’
1 .
2 .
3 .
4 .
5 .
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Role-Play Activities
Role-Play 11
11 4-7
A The bus is here. Time to get on. So, are you doing anything fun next week?
B My brother Dave and his family are visiting.
A Oh, where are they coming from?
B From Busan. Dave met his wife there five years ago. They now have a boy and a
girl.
A I bet they’re really cute.
B They’re adorable. Oh, our bus stop is next. We’ll need to get off soon.
4 People 73
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C
Children
Warm up Discuss these questions.
1) How many children do you have? How many would you like to have?
2) Do you think that children are different today from the time when you were a kid?
3) What do you think is the most important thing to teach the children of today’s generation?
Pronunciation 4-9
Conversation 4-10
Read and study the dialog below and answer the questions.
A Sandy’s daughter won the English speech contest today at McCartney Elementary
School.
B You mean Sandy Long?
A Yeah, Sandy Long. She’s an old friend of mine from Mountain
View High School.
B Oh, Sandy the shy lass?
A That was before. Now, she’s the proud mom of an 8-year-old.
B Wow, time really flies. It just seems like yesterday, we were all
sitting in the school cafeteria talking about what we wanted to be
when we grow up.
Questions:
1. Who is the proud mom of an 8-year-old girl?
2. Who won the English speech contest?
3. What did you want to be when you were young?
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Vocabulary
Match these words to their definitions.
1 speech a) something that is spoken
2 shy b) feeling or showing pride
3 lass c) a close friend
4 proud d) to throw a ball back and forth (with another
5 pal person)
6 play catch e) a young woman; girl
7 prefer f) easily frightened; timid
8 kids g) to like something more
9 turn (age) h) to become one year older
i) children
Language Review
The Preposition In
The preposition in is used when we want to express:
1) a place
2) a point during a longer period of time (week, month and years)
3) a job or a situation
4) within a certain time
Examples: Sue’s in the living room.
I got married in July 2003.
You’re in a big mess!
I’ll be back in a minute.
Activity
Answer the questions below using the preposition ‘in.’
1 Where’s Francis? .
2 When did you get married? .
3 When will you be back? .
4 When did you come to Hawaii? .
5 Where is your office? .
6 What year were you born in? .
7 Where was the World Cup held in 2002? .
8 Where is your passport? .
4 People 75
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Role-Play Activities
Role-Play 11
11 4-11
Role-Play 22
22
A
B
A
B
A
B
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D
Dating
Warm up Discuss these questions.
1) Describe a perfect date.
2) Have you ever been on a blind date?
3) When two people are on a date, who should pay the bill? Should both pay?
4) How long do you think couples should know each other before they tie the knot?
Pronunciation 4-12
Homophones: words that have the same pronunciation, but differ in meaning
hour - our hymn - him
buy - by knight - night
bear - bare none - nun
one - won whole - hole
Conversation 4-13
4 People 77
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Vocabulary
Match these words to their definitions.
1 tie the knot a) to get along well
2 perfect b) to get married
3 bare c) a song of praise to God
4 hymn d) open to view
5 hit it off e) being entirely without fault or defect
Language Review
Modal Verb: Shall
We use shall to express:
a) a suggestion
b) the future
c) an offer
Examples: Shall we go to the park tonight?
They shall send the reports soon.
Shall I carry you from here?
* Should is the past form for shall.
Activity
Write ‘offer’ next to the sentence that expresses an offer or suggestion. Mark
‘future’ next to the sentence that expresses the future.
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Role-Play Activities
Role-Play 11
11 4-14
A Say, Belle, what are you doing tonight? Would you like to go out?
B Sure. Where do you want to go?
A I’m thinking of the theater.
B There’s one on Fifth Street.
It’s just a ten-minute drive from here.
A Will you be ready in ten minutes?
B Yeah, I will.
A Then meet me at the gate at 7:30.
B OK. I’ll see you soon.
Role-Play 22
2 4-15
4 People 79
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E
Friends
Warm up Discuss these questions.
1) When do you need to call a friend?
2) What do you and your friends like to do together?
3) What do you think are important qualities in a friend?
4) How can you be a good friend?
Pronunciation 4-16
More Homophones
oar - or pore - pour
I - eye scent - cent
dye - die hare - hair
in - inn here - hear
no - know sun - son
Conversation 4-17
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Vocabulary
A. Match these words to their definitions.
1 reunion a) something remembered
2 memory b) a gathering of members of a group who have been
3 graduate school separated
4 accountant c) to know or identify from past experience
5 recognize d) preference for dress style
6 way of dressing e) a school where a person earns a master’s degree or
Ph.D.
f) a person whose job is to keep track of a company’s
finances
B. Fill in each blank with the words above.
1 My oldest was when I was four. I remember playing catch with my older brother and father
at the park.
2 Diane and Dinah have different . Diane likes pants, but Dinah prefers skirts. Diane likes
T-shirts, but Dinah likes blouses.
3 Sungwon is in earning his Ph.D. in business.
Language Review
Some and Any in Statements
We use some in positive sentences, for both countable and uncountable.
We use any in negative sentences, for both countable and uncountable.
Examples: There is some bread on the table.
There isn’t any bread on the table.
Activity
Write a sentence for the words given below using some or any.
1 butter / plate .
2 books / shelves .
3 computers / desks .
4 water / water dispenser .
5 coffee / coffee pot .
4 People 81
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Role-Play Activities
Role-Play 11
11 4-18
Role-Play 22
22 4-19
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F
Famous People
Warm up Discuss these questions.
1) Which famous person would you like to meet? Why?
2) If you were given a chance to talk to any world leader, who would you like to talk to and what
would you say?
3) What do you think are the pros and cons of being famous?
Pronunciation 4-20
Listen to each word and write how many syllables each word has.
1) scratch 6) clothes
2) textbook 7) clothing
3) information 8) dictionary
4) spring 9) business
5) badge 10) table
Quotations 4-21
“Not everything that can be counted counts and not everything that
counts can be counted.” - Albert Einstein (1879-1955)
“I find that the harder I work the more luck I seem to have.”
- Thomas Jefferson (1743-1826)
“In the end, we will remember not the words of our enemies, but
the silence of our friends.” - Martin Luther King Jr. (1929-1968)
“Never interrupt your enemy when he is making a mistake.”
- Napoleon Bonaparte (1769-1821)
“It’s kind of fun to do the impossible.” - Walt Disney (1901-1966)
“The nice thing about being a celebrity is that if you bore people they think it’s their fault.”
- Henry Kissinger (1923-)
“Happiness is good health and a bad memory.” - Ingrid Bergman (1917-1982)
“Sometimes it is not enough to do our best; we must do what is required.”
- Sir Winston Churchill (1874-1965)
4 People 83
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Activity
Discuss each quotation and answer the following questions.
Language Review
Be good at and Do not ... well
We use be good at to express a positive sentence.
We use do not ... well to express a negative sentence.
Examples: Woods is good at playing golf.
She does not play golf well.
Activity
Complete the sentences using the words in parenthesis.
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Role-Play Activities
Role-Play 11
11 4-22
Role-Play 22
2 4-23
4 People 85
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School
Unit 5
A University
B Registration
C Bookstore
D Prerequisites
E Cramming
F Recommendation Letters
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A
University
Warm up Discuss these questions.
1) What university or college did you graduate from?
2) Were you able to take English classes in college?
3) What’s your worst memory from college?
4) How many universities have you attended?
Pronunciation 5-1
Listen and practice the words below. Pay attention to the syllable stress in each
word.
mathematics physical education
algebra music and art
science home economics
English history / social sciences
geography languages
Conversation 5-2
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Vocabulary
A. Match these words to their definitions.
1 caught between a) practitioners specialized in medicine
2 medical professionals b) reasonably priced; within a person’s means
3 affordable c) pleased; happy
4 delighted d) unsure about which of two things to choose
Language Review
Superlatives
For one-syllable words: old older the oldest
For two-syllable words: pretty prettier the prettiest*
tiring more tiring the most tiring
For three-syllable words: expensive more expensive the most expensive
*Change ‘y’ to ‘i’ and add ‘est.’
Activity
Write the superlative for each word given below.
1 beautiful 6 nice
2 crazy 7 affordable
3 great 8 reasonable
4 handsome 9 good
5 wonderful 10 bad
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Role-Play Activities
Role-Play 11
11 5 -3
Role-Play 22
22 5 -4
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B
Registration
Warm up Discuss these questions.
1) Have you ever applied to a school or program of study?
2) What are the needed documents for registration?
3) What are the most common frustrations when registering for a course?
Pronunciation 5-5
Conversation 5-6
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Vocabulary
Match these words to their definitions.
1 register a) to apply for entrance; to add to a list
2 queue (British English) b) a lot of people in a public place
3 crowd c) a form on which a request for admission to a
4 deadline school is made
5 fill out d) the group of people who manage a university
6 application e) to complete; write in (e.g. a document;
7 administration application)
8 bachelor’s diploma f) a time by which something must be done
g) line; where people stand one behind another to
form a line
h) certification that a person has successfully finished
undergraduate school
Language Review
Present Participles: Adding ‘-ing’
Rule 1: add ‘-ing’ to the end of the verb. (Ex. go go + ing)
Rule 2: If the word ends in ‘e,’ drop the ‘e’ and add ‘-ing.’ (Ex. live liv + ing)
Rule 3: If the word has a short vowel and ends in a consonant, double the consonant and
add ‘-ing.’ (Ex. shop shopp + ing / hit hitt + ing / run runn + ing)
Activity
Add ‘-ing’ to the verbs below.
1 work 6 have
2 lift 7 run
3 get 8 ask
4 take 9 write
5 shut 10 read
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Role-Play Activities
Role-Play 11
11 5-7
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C
Bookstore
Warm up Discuss these questions.
1) Which books have you read recently?
2) How often do you visit a bookstore?
3) What’s a good book you would recommend to a friend?
Pronunciation 5-9
Conversation 5-10
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Vocabulary
A. Match these words to their definitions.
1 on sale a) lately
2 novel b) writings such as novels, histories, biographies and
3 recently poetry
4 literature c) being sold for a discount price
5 drop by d) a work of fiction
6 register e) It’s nothing.; You’re welcome.
7 Don’t mention it. f) to enroll in classes
g) to go for a short period
Language Review
Should and Shouldn’t (Should not)
Rule: We use ‘should’ when we’re giving advice on the right thing to do. We use
‘shouldn’t’ or ‘should not’ to give advice on the wrong thing to do.
Examples: You shouldn’t read that book. It’s not very good.
Tommy should buy this travel guide. It has a lot of good information about
places.
We should work hard to save money to buy our university textbooks.
I shouldn’t buy these comic books. They are very expensive.
Activity
Fill in the blanks with ‘should’ or ‘shouldn’t.’
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Role-Play Activities
Role-Play 11
11 5-11
A Have you bought the textbook for our business class yet?
B Yes, I bought it this morning.
A I couldn’t find it at Kuk Bookstore. Where did you buy yours?
B At the National Bookstore just down the road. There, you can get a 15%
discount. Here, you can use this discount card.
A Oh, thanks.
B Don’t mention it.
A Excuse me.
B Yes, ma’am?
A I’d like to know where the dictionaries are. I’m looking for a Korean-English
dictionary.
B They’re in the ‘foreign languages’ section. Go to the back, turn right, and they’re
in the corner.
A Turn left?
B No, right. They’re on the corner set of shelves.
A Oh, thank you. Are there English grammar books there, too?
B Yes, all of the English language books are there.
A Thank you.
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D
Prerequisites
Warm up Discuss these questions.
1) Prerequisites are required courses a student has to take before starting a major at university.
What are some common prerequisites in your country?
2) Besides biology, what are some common prerequisites for medical school?
Pronunciation 5-13
Conversation 5-14
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Vocabulary
Match these words to their definitions.
1 prerequisite a) something that is required beforehand
2 MBA b) unlucky; ill-fated
3 unfortunate c) Master of Business Administration
4 directory d) previous
5 former e) address list
Language Review
The Future in a Statement of Fact
Here we use ‘will’ and ‘won’t’ to talk about certainties or make a promise.
Examples: I’ll do that.
Somethings will never change.
I won’t be late.
Activity
Write at least 5 statements of fact using ‘will.’
1 .
2 .
3 .
4 .
5 .
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Role-Play Activities
Role-Play 11
11 5-15
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E
Cramming
Warm up Discuss these questions.
1) Are you a procrastinator? Do you wait until the last minute to do things?
2) Do you consider yourself an organized person? Why or why not?
3) Have you experienced cramming for an exam? Share your experience with the class.
Pronunciation 5-17
Conversation 5-18
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Vocabulary
Match these words to their definitions.
1 bother a) hardly; just
2 midterm b) to trouble; to interrupt
3 cram c) to study intensively for an exam at the last minute
4 finals d) an exam halfway through an academic term
5 barely e) examination at the end of an academic term
6 be supposed to f) bothered; unhappy about
7 upset g) should; have an obligation to
8 announce h) to not come to class; to not be present
9 be absent i) to tell publicly; make known publicly
Language Review
Must and Must not
We use must to express an obligation to do something.
We use must not to say that an action is prohibited or not allowed.
Examples: I must remember her name.
I mustn’t smoke in the elevator.
Activity
Write 5 sentences using ‘must’ and ‘must not.’
1 .
2 .
3 .
4 .
5 .
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Role-Play Activities
Role-Play 11
11 5-19
Role-Play 22
22 5-20
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F
Recommendation Letters
Warm up Discuss these questions.
1) Have you ever asked a professor or your boss for a letter of recommendation?
2) If somebody is asked about you, what do you think he / she would say?
3) How would you best describe yourself as a student or an employee?
Pronunciation 5-21
Reading Comprehension
5-22
Here’s a sample recommendation letter.
Letter of Recommendation
Applicant: Jiyoung Kim
Written by: Professor Victoria Samson
I have known Jiyoung Kim since March 2009. Being a third year student she attended my
lectures on counseling therapy.
After her schooling, she continued to keep in touch with me. In 2011,
she topped the National Board Exam for counselors and joined the
FY Counselors Group. This characterizes Jiyoung as a determined
person with great ability to do her job well.
I regard Jiyoung’s academic and counseling abilities as
excellent. I recommend her for graduate study at Mirth
University School of Psychological Therapy.
Sincerely yours,
V. Samson
Corresponding member of National Advisers for Counselors
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Vocabulary
Match these words to their definitions.
1 recommend a) strong-minded
2 determined b) an opinion as to the worth of somebody
3 wealth c) to maintain communications with
4 fame d) to suggest someone’s worthy of being accepted
5 regard e) a large amount of money or possessions
6 keep in touch f) the condition of being very well-known
7 ability g) money awarded to a student for college or
8 scholarship university
h) skill; talent
Language Review
Too, Enough and Very
We use too to mean more than is good.
We use enough to say that something is satisfactory or unsatisfactory in some way.
We use very in making adjectives / adverbs stronger.
Examples: The letter was too long.
The food’s not enough for four people.
My boss speaks very clearly.
Activity
Fill in the blanks with ‘too / enough / very.’
1 You are beautiful. I’m sure you will win the crown tonight.
2 Sorry, but that’s for us. We are almost full.
3 He drinks much. It’s not good for his health.
4 The presentation was long.
5 I am happy to meet you.
6 She’s good to be true.
7 My colleague is kind and helpful.
8 The room is good for two.
9 Is the food for you?
10 I am excited to see you.
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Role-Play Activities
Role-Play 11
11 5-23
Role-Play 22
2 5-24
A Good morning!
B Good morning, have a seat, please.
A Thanks!
B I’ve read the recommendation letter from your former employer, and I’m very
pleased with your work performance and ethics.
A I’m very glad to hear it.
B And I have asked you here today to let you know that we would like to offer you
the position.
A Thank you. I can’t say how pleased I am. I’ll do my best to show you that you
have chosen the right person.
B I hope you’ll enjoy working with us.
A I’m sure I will.
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Work
Unit 6
A Welcoming
B Introducing a Coworker
C Job Descriptions
D Tasks
E Teamwork
F Business Trips
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A
Welcoming
Warm up Discuss these questions.
1) What are some ways to be hospitable to visitors at your office?
2) What would make a visitor feel uncomfortable?
3) What types of businesses or departments might need a receptionist?
Pronunciation 6-1
Conversation 6 -2
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Vocabulary
Match these words to their definitions.
1 offer a) to greet hospitably or courteously
2 welcome b) to present something to give to someone
3 guest c) a person that lives or works near another
4 in a minute d) a government agency concerns with commerce
5 Board of Trade e) a visitor
6 be hired f) to be chosen as a new employee
7 show somebody around g) to show a person places and locations of things
8 neighbor h) in a short space of time
Language Review
A little / A few
We use a little and a few in statements that expresses something is on a small scale.
A little is used with uncountable nouns and a few is used with countable nouns.
Examples: Put a little sugar in my coffee.
There are a few apples left in the box.
Activity
A. Fill in the blanks with ‘a little’ or ‘a few.’
1 flour
2 oranges
3 makeup
4 books
5 hints
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Role-Play Activities
Role-Play 11
11 6 -3
A Welcome to Telemarketing Inc. We’re happy to have you here, Mr. Tunney.
B It’s my pleasure to be here as well.
A Please have a seat.
B Thanks.
A Mr. Bolton will be here in a minute. Can I get you something to drink?
B No thanks. I’m fine. Do you mind if I smoke?
A No, not at all. Care for an ashtray?
B Thank you.
A Make yourself at home, Mr. Tunney.
B OK, I will.
Role-Play 222 6 -4
A Hello, Mr. Benjamin. Long time no see. How have you been?
B Great. Come on in!
A Thanks. So how’s business?
B Wonderful. Everything’s well in the market.
A Splendid. Where can I put my coat?
B Here, let me take that. Would you like a cup of coffee?
A Yes, please. No cream and just sugar, please.
B OK. Please make yourself at home. I’ll be back in a minute with your coffee.
A Thank you.
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B
Introducing a Coworker
Warm up Discuss these questions.
1) How old were you when you first had a regular job?
2) Describe some people that you work with.
3) Have you ever been promoted?
4) What was your first day of work like? Was it fun? Stressful? Informative? Share your
experience.
Pronunciation 6-5
Conversation 6-6
Vocabulary
Match these words to their definitions.
1 cubicle a) a workspace; a booth
2 youngest b) a coworker; a person shares an office with
3 employee c) a person who works for another
4 office mate d) the person that is the least old
5 come in e) a task that has many stages and takes a long time
6 unless to complete
7 project f) if ... not
g) to arrive at work
Language Review
Subjective Personal Pronouns
A subjective personal pronoun indicates that a pronoun is acting as the subject in a
sentence.
Subjective Pronouns: I, you, she, he, it, we, they
Example: The report is on the table.
(The report It)
It is on the table.
Activity
Write the correct subjective personal pronoun.
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Role-Play Activities
Role-Play 11
11 6-7
Role-Play 22
2 6-8
A It’s really nice to be here. staff, but stern at the same time.
Everybody has given me such a The company has really turned
warm welcome. around since he first joined us.
B We’re like family in here. I started A Good to know that.
working in this company last B By the way, this is Lisa, she’s an
summer. Robin has been working intern.
here for 2 years and Mrs. Miles for
Lisa How’s it going?
about 10.
A So far so good. Thanks.
A How’s the boss?
B Great. He’s very considerate to the
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C
Job Descriptions
Warm up Discuss these questions.
1) Describe your current job.
2) Do you like your job? Why or why not?
3) In your company, who makes the final decision?
4) In your department, who has the most responsibilities?
Pronunciation 6-9
Conversation 6-10
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Vocabulary
A. Match these words to their definitions.
1 challenging a) demanding; tough
2 deal with b) to treat somebody in a specified way
3 learn the ropes c) to introduce to a market
4 negotiate d) to be demanding of
5 be tough on e) to learn the requirements of a new job
6 book flights f) to try to reach an agreement by discussion with
7 launch others
g) to reserve airplane tickets
Language Review
A lot of & Much
(Affirmative sentences) We use a lot of for countable (e.g. employees) and uncountable
(e.g. work) nouns.
Examples: There are a lot of employees at my company.
There is a lot of work to be done this term.
(Negative sentences) We use a lot of for both countable and uncountable nouns. We use
‘much’ for uncountable nouns.
Examples: There aren’t a lot of employees at your company.
There isn’t a lot of work to be done at your company.
There isn’t much work to be done at your company.
More
More is used with countable and uncountable nouns in affirmative and negative
sentences.
Examples: My company has more employees than your company.
My employees have more work to do than your employees.
Please take more time.
We haven’t received more complaints.
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Activity
Fill in the blanks with ‘much’ or ‘more.’
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Role-Play Activities
Role-Play 11
11 6-11
A I don’t think we’ve met, yet. I’m Anne Bowles from the R&D department.
B I’m Beverly, Mr. Park’s new secretary.
A I heard he’s tough on his secretaries.
B The work’s not so bad. I only arrange meetings for him, receive private calls, and
book his domestic and international flights.
A Sounds easy enough. By the way, since you re here, could I ask you for a favor?
B Sure.
A Could you arrange a meeting for Mr. Jefferson with our department this
Thursday? It’s in regards to the new software product we are launching this
summer.
Role-Play 22
22 6-12
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D
Tasks
Warm up Discuss these questions.
1) What are some tasks that you perform at work?
2) What are some difficult tasks that you used to do, but no longer have to?
3) Do you ever have to take work home with you at the end of the day?
Pronunciation 6-13
A. Listen and practice the unstressed sound of ‘have’ in the following sentences.
1) I would have told Deokkyu to call our supplier, but since Minjae already called him, Deokkyu
can call our delivery person.
2) What have Mrs. Yoon and Mr. Park finished in the report?
3) We should have negotiated with Y2 Travel Agency for a better deal on our flights. From now
on, we should make an effort to lower the ticket prices.
B. Practice the following words that sound similar but are different.
1) sheep - ship 2) eel - ill 3) breezy - busy
4) sleep - slip 5) neat - knit 6) feet - fit
Conversation 6-14
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Vocabulary
A. Match these words to their definitions.
1 overseas a) out of the country; in a foreign country
2 retail outlets b) to eagerly await
3 look forward to c) to be late on completing tasks
4 be behind schedule d) stores where items are sold
5 carry out e) to accomplish; complete; finish
Language Review
Because
Because introduces a cause or reason. Below are sample sentences with because clauses.
I cannot make copies of this report because the copy machine is out of ink.
Heekyung would make a good editor because she is organized and detail-oriented.
The contract for train parts is delayed because we are still negotiating on prices.
Activity
A. Write a sentence with ‘because clauses’ given below.
1 I could be a manager .
2 I could never be a dentist .
3 I could be a journalist .
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Role-Play Activities
Role-Play 11
11 6-15
Role-Play 22
22 6-16
A There are many things I enjoy about my work. However, one thing I could do
without is all the paperwork.
B What do you mean?
A As the assistant director of the Finance Department, people have to get my
signature to be able to carry out their projects.
B Oh, I see.
A I enjoy reviewing their work. But for each project I must fill out an additional
page.
B How many do you have to do a day?
A About 20, more or less.
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E
Teamwork
Warm up Discuss these questions.
1) What is team building?
2) Why is teamwork important in the workplace?
3) What problems might occur if there is poor communication among team members?
4) Which do you prefer: working in a team or working alone? Explain.
Pronunciation 6-17
Conversation 6-18
A Thank you everybody for coming to this meeting on team building. I’d like to invite
everybody to join in the discussion. Janice, do you want to go first?
J Sure. Hi. First, the goals we make should follow these five rules.
They must be specific, easy to measure, attainable, you know, not
difficult to reach, relevant, and time-specific. All in all they must
be SMART.
H I agree with Janice. And to add to what she just said, I think it’s
also important to communicate our goals well. It’s important for
team leaders and members to stay informed about each step of
their project. They can do this through e-mails, text messages,
and status reports.
A Janice and Hyunwoo, thank you for starting us off. Does anyone
else want to add anything?
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Vocabulary
Match these words to their definitions.
1 goals a) definite; not too general
2 specific b) objectives; aims
3 measure c) to exchange information
4 attainable d) dealing directly with the work being done
5 relevant e) able to reach or finish
6 communicate f) to evaluate
7 add g) to say more
8 argue h) a brief account that gives the main points of
9 summary something
i) to voice one’s disagreement with someone; quarrel
Language Review
Have to / Need to
We use have to when we say there is an obligation to do something, but that obligation
comes from outside or from someone else.
We use need to when there is a necessity to do something.
Examples: Students have to get medical insurance.
I need to finish my report or else I won’t get the promotion.
Activity
A. Write at least 3 sentences using ‘have to.’ Words and phrases are given
below.
B. Write a short list of work goals you keep every day, week and month. Try to
use some of the words in the box.
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Role-Play Activities
Role-Play 11
11 6-19
A Since our meeting on team building, my team has been getting along very well.
We are arguing less now.
B Oh, that’s good news. What has changed?
A Well, first we are communicating better. Every Friday, the team leader e-mails
us a summary of the week’s accomplishments. She lists the goals we’ve attained
and the goals we have not reached yet.
B I see.
A And the following Monday, we receive a reminder of the goals we should
accomplish by the end of the week.
B That sounds like a good system.
A Things are more organized than before. Plus, each team member has a specific
role. My role is to send out status reports every two weeks.
Write a short dialog with your partner about the goals you need to set this week.
Make sure to discuss daily goals as well as your weekly goal. Start the
conversation off with:
Role-Play 222
A How’s your week going, [your partner’s name]?
B
A
B
A
B
A
B
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F
Business Trips
Warm up Discuss these questions.
1) Have you been on a business trip?
a) Where did you go?
b) What was the business trip for?
c) Did you enjoy the trip? Did you do any sightseeing?
2) What do you think is the best thing about business trips?
Pronunciation 6-20
Reading Comprehension
6-21
Packing for Your Business Trip
Traveling overseas for business can be a very stressful ordeal. There are ways to use your
time efficiently and pack for your trip in a timely manner. One thing to
consider before traveling is what to pack in your suitcase and bags.
First, you’ll need to make a checklist of items to put in your suitcase.
They are items you won’t need until you arrive at your hotel such as
clothes, toiletries, and possibly gifts. For all other things, you will
want to have a smaller suitcase or bag with you to take on the
plane, train, or other mode of transportation you’re taking. These
items might include your work material such as files and reports,
your laptop, a book or two, your iPod or mp3, and important travel
documents including your tickets, passport and visa. Furthermore,
it is good to keep money and valuables hidden at all times. By
following the tips above, you won’t face the hassles that less-
prepared travelers often do.
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Vocabulary
Match the words to their definitions.
1 ordeal a) a rectangular piece of luggage for clothing
2 suitcase b) a difficult experience
3 toiletries c) e.g. toothbrush, toothpaste, shampoo, soap
4 passport d) difficulties
5 visa e) possessions worth a lot of money
6 valuables f) an official government document that allows a
7 hassles person to enter or exit a country
g) a document or sticker added to a passport that
allows entry into and travel within a country
Language Review
Relative Clauses
Relative clauses are clauses that describe a noun. They come after the noun and act as an
adjective.
Who and that are used to describe people.
Which and that are used to describe things.
Examples:
(Original sentence) The man is my former coworker. He is reading a book.
(Final sentence) The man, who is reading a book, is my former coworker.
(Original sentence) To travel abroad, you will need a passport. You can buy it at a travel
agency.
(Final sentence) To travel abroad, you will need a passport which you can buy at a
travel agency.
Activity
Rewrite each sentence using the rules for relative clauses.
3 The e-mail is about our former boss. He saved our company from going bankrupt.
6 Work 125
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Role-Play Activities
Role-Play 11
11 6-22
Clerk Hi, how may I help you? Sungjin Here, you go. [Hands her cash.]
Sungjin I’ve reserved a single room Clerk Out of 90? [Counts cash.
for two nights. Retrieves change.] $9.82 is your
Clerk What’s your last name? change.
Sungjin Nam. N-A-M. My first name Sungjin Thank you.
is Sungjin. Clerk Here’s the key to your room.
Clerk It says here that you made an Would you like your bags carried up?
on-line reservation. Do you have your Sungjin No thank you. I only have a
invoice number? small suitcase.
Sungjin Yes, here’s a printout of my Clerk Alright, then. Your room is on
invoice. the seventh floor. Elevators are
Clerk Perfect. [Checks his across the lobby on your left. Once
information on the computer.] Yes, you get to your floor, turn right and
we’ve reserved room 703 for you. your room is three doors down. We
For two nights, the total comes to hope you enjoy your stay here.
$80.18. Sungjin I’m sure I will. Thank you.
126 Active 1
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`xÅÉ
Active 1-1-6(106~128)OK 2012.7.13 5:43 PM 페이지128 Mac12
Katherine Sirgey
Education |
PORTLAND STATE UNIVERSITY
Master of Arts - Applied Linguistics / TESOL, Summa Cum Laude
UNIVERSITY OF FLORIDA
Bachelor of Arts - Spanish Language and Literature, Magna Cum Laude
Professional Experience |
Invited Professor
KOREA UNIVERSITY, Seoul, Korea (Sep. 2011- )
English Instructor
CYBER HANKUK UNIVERSITY OF FOREIGN STUDIES, Seoul, Korea
Visiting Professor
GWANGJU UNIVERSITY, Gwangju, Korea
English Instructor
UNIVERSITY OF FLORIDA,Gainesville, FL USA
Visiting Professor
SOGANG UNIVERSITY, Seoul, Korea
English Instructor
PORTLAND STATE UNIVERSITY, Portland, OR