Toshiba LED LCD TV Case History Volume 1 - Damon Morrow

DAMON MORROW
Toshiba LED & LCD TV Case History

Vol.1
Toshiba LED & LCD TV: Memory Problems, Power Problems &
Display Problems
http://www.PlasmaTVRepairGuide.com
Toshiba LED & LCD TV CASE HISTORY Vol 1
1
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Dedication
This book is dedicated to: Jestine Yong, Sunny, David Maltz, Teonna Flags,
and Michael Danish. I would like to give special thanks to Jestine for being
a great teacher to me and a great friend and always inspiring me to study
harder to become an Engineer of electronics. Also special thanks to David
for being my big brother and keeping my spirits up and always encouraging
me to stay fit and healthy and to go further and to never give up. Thank you

3
Content
1 Documented Service Records – All Level Technicians 5
2 Quick TIPS- MOSFET IC's, STEP-DOWN Regulators & 7

EEPROM's
3 21 Toshiba LED & LCD TV models covered in this short case 12

history
4 The actual Toshiba LED & LCD TV short case history begins 13
now.
5 TV Manufacturer Reset Codes 50
6 Conclusion 58
7 Recommended Resources 59
4
DAMON MORROW
Toshiba LED & LCD TV
Case History Vol.1
Toshiba LED & LCD TV: Memory Problems, Power Problems, Display Problems
Documented Service Records - All Level Technicians
For Intermediates, Professional Technicians And Advanced Students
Documented Service Records – All Level Technicians.

Power Faults - Display Faults - Memory Errors
The following information in this Toshiba case history e-book was written
and compiled according to Damon Morrow's in-house service records (or
case history) of Toshiba LED & LCD TV failures. This e-book documents a
good range of Toshiba LED & LCD TV faults including various memory
error's, display symptoms, and power failures. This Toshiba short case
history e-book is very easy to use, and it simply lists a fair range of popular
problems and secretive fixes for Toshiba LED & LCD TV's. The information
contained in these pages are complete with the model number of the
Toshiba LED & LCD TV, the board-number of the faulty circuit, and the
part-location number of the defective component(s).
This Toshiba e-book is a simple and affective reference tool exposing

components which have failed causing performance issues with Toshiba
LED & LCD TV's. This e-book documents known symptoms on Toshiba
LED & LCD TV's such as intermittent power, dead-no power, no start-up
cycle, TV stuck on logo screen, no audio, and more. The components which
have failed are listed in this e-book, and they are mainly standard parts and
IC's. Standard parts such as diodes, resistors, mosfet's, NPN's, and IC's such
as memory IC's, control IC's, and switching IC's. The test equipment used
while compiling this Toshiba case history information was a standard DVM
meter (Fluke), Capacitor meter (uF/ESR) and a 60Mhz digital Oscilloscope
(the very basics). The scope was primarily used to troubleshoot IC chips and
observe their switching characteristics, while simultaneously using a DVM
to monitor how voltage feed back loops respond to the switching. A steady
feedback voltage will indicate proper switching, a fluctuating feedback
5
voltage usually indicates a problem with switching. However, in this e-book
all of the troubleshooting has been done for you, with the causes and bad
parts listed.
This Toshiba e-book is for technicians of all levels, there are no complex
diagrams or detailed graphics involved. This e-book is not a case history of
troubleshooting and circuit evaluation (as with my other books). This e-book
is a simple case history of Toshiba LED & LCD TV parts failure. Again, all
of the troubleshooting work has been done for you and compiled in a simple
and easy to follow format. This e-book is written text information
correlating to shop records. There are no pictorial graphics or illustrative
diagrams used in this e-book as it is not required i.e. 'case-history'.
Note: Below is an example of how the Service-Case-History Records of

each Toshiba LED & LCD TV model are laid out in this e-book, and also
shows the meaning of each category.

Service Case history Layout Example
1) TV Model Number: Model number of TV issued by TV manufacturer

(example 32AV554DB).
2) TV Failure Symptom: The kind of problem the TV is having

(example No main power, stand-by only).
3) Faulty Board: Which board inside the TV has the failure

(example SMPS).
4) Faulty Board Number: Manufactures Part Number of faulty board

(example 75012573).
5) Board Location Number Of Faulty Part(s): The location number of the faulty part(s)
on the SMPS-board
(example IC801).
6) Part(s) Failure Type: The way in which the part(s) have failed
(example IC801 extremely hot).
7) Shop Notes: (If available) shop notes relating to the repair

(example IC801 has internal short and R841 was replaced as a service precaution. Also
note R118 out of Ohm value and replaced). IC801 is a IPD chip (Integrated Passive
Device)
(n.a. Means shop notes are not available.
6
The following is just some basic protocols used when servicing a Toshiba
main-board or any other main-board.
Quick TIPS
MOSFET IC's, STEP-DOWN Regulators & EEPROM's
Let's start with MOSFET IC's
7
Many times while repairing main boards on Toshiba LED & LCD TV's
MOSFET chips seem to always pose a problem. Sometimes testing the
MOSFET IC is simple by checking for shorted pins. But just because the
pins are not shorted doesn't mean that the chip works. Many times (more
then normal) MOSFET IC's simply quit supplying a source voltage. When
this happens a blue or white screen will usually appear on the LCD display,
which indicates a source voltage is absent. You can use a scope or a DVM to
check the source voltage (a DVM is usually sufficient). To check the gate's
switching pulse it can only be done using your scope. Gate pulse is
important to check because without it, there will be no source voltage.
Step Down Regulators
Step-Down regulators also fail quite often resulting in tuner problems and
sometimes audio switching errors. Referring to page 7, Pin #1 is the
shutdown pin, this means if there is an external over-voltage (OV) this pin
will swing to a logic 'low' and stop all of its internal 'step-down' functions.
So to check this IC is pretty easy by using the scope, which will indicate if
pin #1 is logic high or low (logic high means a problem). Of course another
way is to check the output voltage at pin #3 V-OUT. Pin #3 is usually called
the monitoring pin as it monitors any threshold change in the feed-back
voltage which will affect how V-OUT is performing in relation to the
switching of an external FET connected to pin #4 EXT.
8
Do not overlook these regulators as they cause a number of main-board
problems.
9
EEPROM TRICK
The following information is a known trick myself and other technicians I

know have been using for many years on 4th generation SoC
Flash/EEPROM's. This method usually works with memory circuits that
don't use smart SDRAM's or Flash chips that have cyclic redundancy checks
(check-sum errors or Null). I always recommend using a EEPROM
programmer, but for tech's who don't have a programmer they can try the
following trick for LED & LCD TV's with EEPROM problems. After you
have removed the faulty EEPROM and replaced it with a new EEPROM try
these 5 steps in the next page after you have the data-sheet showing you the
EEPROM's pin configuration:
10
5 Steps
1 With the TV off run a jumper wire between the Vcc pin and the SDA pin
2 Power the TV on (15 seconds), you should see an error message on TV
screen (or a warning message)
3 Now disconnect jumper wire starting at the SDA pin then turn TV off
4 Remove the other end of jumper wire from the Vcc pin
5 Now power on the TV, the TV should perform normally.
If you want further settings of the EEPROM you just installed you can get
into the TV's service-mode and alter various settings.
Sometimes you don't have to install another EEPROM because as a jumper

is connected to SDA and Vcc this disables the EEPROM (SCL pin to Vcc
pin will work also). When the EEPROM is disabled the core processor see's
the EEPROM as not being there (removed) so the communications are now
cut off. If EEPROM has internal enable problems or SDA problems then it
needs replacing.
This concludes Quick TIPS
11
21 Toshiba LED & LCD TV models covered in this short case
history
65L7300U LED, 65L7350U LED, 58L1350U LED, 58L7350U

LED, 55L6200U LED, 50L4300U LED, 50L1350U LED, 50L1400U
LED, 50L2400U LED, 50L7300U LED, 50L3400U LED, 47ZV650U
LCD, 42RV535U LCD, 42RV635DB LCD, 42HL167 LCD, 42ZV650U
LCD, 32av554db LCD, 32E200U LCD, 32c3030db LCD, 32C100U1
LCD, 32L2400U LCD
“Once again here's the case history layout example”

Service Case history Layout Example
1) TV Model Number: Model number of TV issued by TV manufacturer

(example 32AV554DB).
2) TV Failure Symptom: The kind of problem the TV is having

(example No main power, stand-by only).
3) Faulty Board: Which board inside the TV has the failure

(example SMPS).
4) Faulty Board Number: Manufactures Part Number of faulty board

(example 75012573).
5) Board Location Number Of Faulty Part(s): The location number of the

faulty part(s)
on the SMPS-board
(example IC801).
6) Part(s) Failure Type: The way in which the part(s) have failed
(example IC801 extremely hot).
7) Shop Notes: (If available) shop notes relating to the repair

(example IC801 has internal short and R841 was replaced as a service
precaution. Also note R118 out of Ohm value and replaced). IC801 is a IPD
chip (Integrated Passive Device) (n.a. Means shop notes are not available.
12
The actual Toshiba LED & LCD TV case history
begins now.
-Power Problems, Display Problems, Memory Problems-
Toshiba LED & LCD TV Short Case history
1) TV Model Number: 32AV554DB
2) TV Failure Symptom: Dead, no stand-by power
3) Faulty Board: SMPS
4) Faulty Board Number: 75012573
5) Board Location Number Of Faulty Part(s): F801, Q801
6) Parts Failure Type: Fuse F801 open, switcher Q801 shorted.
7) Shop Notes: n.a.

===================================================
5) Board Location Number Of Faulty Part(s): F801, Q801, Q802, R819
6) Parts Failure Type: Fuse F801 open, switchers Q801, 802 shorted,
resistor R819 open.
7) Shop Notes: n.a.
13
2) TV Failure Symptom: Stand-by only, no main power
5) Board Location Number Of Faulty Part(s): D802
6) Parts Failure Type: Diode D802 shorted.
7) Shop Notes: n.a.
==================================================
2) TV Failure Symptom: No back light
3) Faulty Board: Inverter Board
4) Faulty Board Number: 6632l-0626A
5) Board Location Number Of Faulty Part(s): U1
6) Parts Failure Type: Inverter IC chip U1 burned at switching pins.
7) Shop Notes: n.a.

===================================================
4) Faulty Board Number: 6632l-0626A
5) Board Location Number Of Faulty Part(s): Q1, Q3

14
6) Parts Failure Type: Switchers Q1/Q3 shorted.
7) Shop Notes: SMD resistor R5 out of Ohm value.

=================================================
2) TV Failure Symptom: No screen display or menu
3) Faulty Board: T-Con Board
4) Faulty Board Number: 6871L-2214A
5) Board Location Number Of Faulty Part(s): F1
6) Parts Failure Type: SMD fuse F1 open.
7) Shop Notes: n.a.
================================================
1) TV Model Number: 32E200U
2) TV Failure Symptom: Stand-by only no main power
5) Board Location Number Of Faulty Part(s): VS101
6) Parts Failure Type: Transient voltage suppressor VS101 shorted.
7) Shop Notes: n.a.

=================================================
15
5) Board Location Number Of Faulty Part(s): F101, EL110
6) Parts Failure Type: Fuse F101 open, switcher EL110 shorted.
7) Shop Notes: n.a.

=================================================
5) Board Location Number Of Faulty Part(s): F101, EL109, EL110
6) Parts Failure Type: F101 open, switchers EL109/110 shorted.
7) Shop Notes: n.a.

================================================
2) TV Failure Symptom: Stand-by only
3) Faulty Board: Main Board
6) Parts Failure Type: EEPROM chip U3 no SDA data.

16
7) Shop Notes: EEPROM must be programmed before install.
===============================================
2) TV Failure Symptom: Must unplug to turn off
6) Parts Failure Type: EEPROM chip U3 no SDA data no response at

Enable pin.

================================================
2) TV Failure Symptom: HDMI ports no working
6) Parts Failure Type: HDMI interface chip U17 had burn marks on top
casing.
7) Shop Notes: Entire main board replaced as U17 was not available.
17
1) TV Model Number: 32C3030DB
2) TV Failure Symptom: No Back light
4) Faulty Board Number: HIU-813-M
5) Board Location Number Of Faulty Part(s): IC2
6) Parts Failure Type: Inverter control chip IC2 burned at switching pins.
7) Shop Notes: SMD fuse F1 was open.

====================================================
4) Faulty Board Number: HIU-813-M
5) Board Location Number Of Faulty Part(s): Q6
6) Parts Failure Type: Switcher Q6 shorted.
7) Shop Notes: n.a.

=====================================================
2) TV Failure Symptom: No menu on screen
3) Faulty Board: T-Con
18
5) Board Location Number Of Faulty Part(s): X1
6) Parts Failure Type: Clock crystal X1 flawed with bad trace signal.
7) Shop Notes: X1 was not found. Entire T-Con board replaced.

====================================================
1) TV Model Number: 32C100U1
2) TV Failure Symptom: No audio
6) Parts Failure Type: Audio chip U21 no output signal.
7) Shop Notes: U21 was not available. Entire main board replaced.
=====================================================
2) TV Failure Symptom: No HDMI signal on either port
6) Parts Failure Type: HDMI chip U17 very hot.
19
2) TV Failure Symptom: Stand-by only
7) Shop Notes: n.a.

=================================================
2) TV Failure Symptom: Grainy picture
4) Faulty Board Number: LJ94-03120D
6) Parts Failure Type: IC5 erroneous bus signal.
7) Shop Notes: IC5 was not available. Entire T-con replaced.

===================================================
2) TV Failure Symptom: No picture, no sound, back light only
4) Faulty Board Number: LJ94-03120D

20
6) Parts Failure Type: SMD fuse F1 open.
7) Shop Notes: n.a.

==================================================
2) TV Failure Symptom: Brief back light then shut down
4) Faulty Board Number: LJ97-02080A
5) Board Location Number Of Faulty Part(s): T102
6) Parts Failure Type: Inverter transformer T102 open at primary end.
7) Shop Notes: n.a.

==================================================
1) TV Model Number: 32L2400U
2) TV Failure Symptom: Static audio
6) Parts Failure Type: Audio chip U6 extremely hot and no audio signal
output.
21
2) TV Failure Symptom: Picture shuts down randomly
6) Parts Failure Type: Switching MOSFET chip U15, no source output.
7) Shop Notes: n.a.

====================================================
2) TV Failure Symptom: Must unplug TV to turn off
6) Parts Failure Type: EEPROM chip U2 no SDA signal at power-up

attempt.

======================================================
5) Board Location Number Of Faulty Part(s): FS801, Q801, CX801

22
6) Parts Failure Type: Fuse FS801 open, switcher Q801 shorted, box
capacitor CX801 out of pF value.
7) Shop Notes: n.a.

======================================================
5) Board Location Number Of Faulty Part(s): FS801, Q801, R801
6) Parts Failure Type: Fuse FS801 open, switcher Q801 shorted, resistor
R801 open.
7) Shop Notes: n.a.

======================================================
2) TV Failure Symptom: Stand-by only, no main power-up
7) Shop Notes: n.a.
=====================================================
23
1) TV Model Number: 42RV535U
2) TV Failure Symptom: Picture cuts off randomly
4) Faulty Board Number: 35-D025961
5) Board Location Number Of Faulty Part(s): UP1
6) Parts Failure Type: Power supply chip UP1 intermittent switching output
at pins 4 and 5.
7) Shop Notes: n.a.

======================================================
2) TV Failure Symptom: Static/Noise on screen
6) Parts Failure Type: Power supply chip UP1 pin 17 no boot signal.
7) Shop Notes: n.a.

======================================================
2) TV Failure Symptom: No menu or picture, back light only
5) Board Location Number Of Faulty Part(s): FP1

24
6) Parts Failure Type: SMD fuse FP1 open.
7) Shop Notes: n.a.

====================================================
2) TV Failure Symptom: Left half of screen (vertically) has no raster
5) Board Location Number Of Faulty Part(s): CNX1
6) Parts Failure Type: Connector CNX1 was re-soldered and ribbon flex
cable cleaned.
7) Shop Notes: CNX2 was re-soldered as a service precaution

====================================================
2) TV Failure Symptom: Discolored raster, picture contrast error
6) Parts Failure Type: Gamma correction chip U7 had VCOM error signal at
v-Com test point.
7) Shop Notes: U7 was not available. Entire T-Con board replaced.
25
2) TV Failure Symptom: White thin lines vertically on left side of screen
5) Board Location Number Of Faulty Part(s): CNX1
6) Parts Failure Type: Connectors CNX1/CNX2 re-soldered.
7) Shop Notes: TV returned in two days with same problem. Entire T-con
replaced.
====================================================
1) TV Model Number: 42RV635DB
7) Shop Notes: n.a.

=====================================================
5) Board Location Number Of Faulty Part(s): F801, Q802, D803, D802

26
6) Parts Failure Type: Fuse F801 open, switcher Q802 shorted, rectifier
D803 shorted, diode D802 shorted.
7) Shop Notes: R809 out of Ohm value.
=====================================================
2) TV Failure Symptom: Stand-by only, no start-up cycle
7) Shop Notes: n.a.

=====================================================
5) Board Location Number Of Faulty Part(s): F801, Q881, R891
6) Parts Failure Type: Fuse F801 open, switcher Q881 shorted, resistor
R891 out of Ohm value.
7) Shop Notes: n.a.
27
2) TV Failure Symptom: Stand-by only, no main power
6) Parts Failure Type: Resonant IC chip IC881 no switching source signal.
7) Shop Notes: n.a.

=====================================================
2) TV Failure Symptom: Start-up then immediate shut down
7) Shop Notes: n.a.

====================================================
1) TV Model Number: 42HL167
6) Parts Failure Type: MOSFET switcher Q12 shorted.

28
7) Shop Notes: n.a.
===================================================
6) Parts Failure Type: Transformer T403 open winding on primary end.
7) Shop Notes: SMD diode D411 shorted and replaced.
===================================================
2) TV Failure Symptom: Brief back light then shut down
6) Parts Failure Type: Transformer T203 open at secondary end.
7) Shop Notes: n.a.
29
1) TV Model Number: 42ZV650U
2) TV Failure Symptom: Stand-by only, no power-up
6) Parts Failure Type: Resonant IC chip IC881 no switching drive signal

when pressing power button.
7) Shop Notes: n.a.

====================================================
5) Board Location Number Of Faulty Part(s): F801, Q801, Q802
6) Parts Failure Type: Fuse F801 open, switchers Q801/802 both shorted.
7) Shop Notes: n.a.

=====================================================

30
6) Parts Failure Type: Fuse F801 open, switchers Q801/Q881 shorted,
resistor R889 open.
7) Shop Notes: n.a.

===================================================
2) TV Failure Symptom: Back light flicker then shut down
6) Parts Failure Type: Switcher Q4 shorted.
7) Shop Notes: n.a.

===================================================
6) Parts Failure Type: Switching control chip U1 no switching drive signal.
7) Shop Notes: U2 was also replaced as a service precaution.
31
6) Parts Failure Type: Switchers Q101/Q102 both shorted.
7) Shop Notes: n.a.
=====================================================
2) TV Failure Symptom: No audio output
6) Parts Failure Type: Audio chip IC370 no signal output and very hot.
7) Shop Notes: Heat sink was installed on new equivalent audio chip.
======================================================
2) TV Failure Symptom: Volume bar on screen and no sound
5) Board Location Number Of Faulty Part(s): IC370, L3713
32
6) Parts Failure Type: Audio chip IC370 data bus error, inductor L3713 cold
solder joint.
7) Shop Notes: n.a.

======================================================
2) TV Failure Symptom: Static audio, snapping sound
5) Board Location Number Of Faulty Part(s): IC370, C3704
6) Parts Failure Type: Audio chip IC370 internal problems and warmer than
normal. Cap C3704 high ESR.
7) Shop Notes: n.a.
======================================================
5) Board Location Number Of Faulty Part(s): F101, Q102, U101
6) Parts Failure Type: Fuse F101 open, switcher Q102 shorted, control IC
U101 no drive signal (source-v).
7) Shop Notes: n.a.
33
5) Board Location Number Of Faulty Part(s): F101, Q102, R126
R126 out of Ohm value.
7) Shop Notes: n.a.

=====================================================
2) TV Failure Symptom: Brief start-up then shut down
7) Shop Notes: n.a.
======================================================
2) TV Failure Symptom: Must unplug to turn TV off
34
6) Parts Failure Type: EEPROM U2 error at SCL pin.
====================================================
2) TV Failure Symptom: TV turns fully on when plugged in
6) Parts Failure Type: EEPROM U2 error at SCL/SDA pins.

====================================================
2) TV Failure Symptom: Stand-by only, no start-up attempt
5) Board Location Number Of Faulty Part(s): Y1
6) Parts Failure Type: Crystal oscillator flawed and out of frequency range
(Oscillation-freq).
7) Shop Notes: n.a.
35
4) Faulty Board Number: PK101W0480I
5) Board Location Number Of Faulty Part(s): F001, BD001, Q301
6) Parts Failure Type: Fuse F001 open, bridge rectifier BD001 shorted,
switcher Q301 shorted.
7) Shop Notes: Thermistor RT1001 was cracked, and replaced. (storm

damage).
===================================================
2) TV Failure Symptom: Stand-by only, no power-up
6) Parts Failure Type: Resonant chip IC301 no switching drive signal, no

source voltage.
7) Shop Notes: IC301 was not available. Entire SMPS replaced.

====================================================

36
5) Board Location Number Of Faulty Part(s): F001, Q301, Q302, D302
6) Parts Failure Type: Fuse F001 open, switchers Q301/302 shorted, SMD
diode D302 shorted.
7) Shop Notes: D302 located on flip side of board connected to Q302.

=====================================================
5) Board Location Number Of Faulty Part(s): F101, Q102, U101
6) Parts Failure Type: Fuse F101 open, switcher Q102 shorted, resonant IC
U101 burned error-amp pin.
7) Shop Notes: U101 was not available. Entire SMPS board replaced.
=====================================================
6) Parts Failure Type: Fuse F101 open, switchers Q101/Q102 shorted,

resistor R122 out of Ohm value.
7) Shop Notes: n.a.
37
2) TV Failure Symptom: Stand-by only, no full power-up
7) Shop Notes: n.a.
=====================================================
2) TV Failure Symptom: Back light on, no picture no sound
6) Parts Failure Type: EEPROM chip IC122 no SCL data at SDA pin.

======================================================
2) TV Failure Symptom: TV shuts down randomly then picture comes back

on

38
6) Parts Failure Type: EEPROM chip IC122 intermittent clock data at SDA
pin.

======================================================
2) TV Failure Symptom: Audio sound is muffled and high pitched
6) Parts Failure Type: Audio chip IC370 internal problems and warmer then
normal.
7) Shop Notes: n.a.

======================================================
2) TV Failure Symptom: Tuner not receiving signal
6) Parts Failure Type: Tuner box U4 cold solder joint on RF pin connector
inside U4.
7) Shop Notes: n.a.
39
2) TV Failure Symptom: TV shuts down into stand-by after 1 minute
6) Parts Failure Type: SMD diode D1241 shorted.
7) Shop Notes: n.a.
======================================================
2) TV Failure Symptom: No audio output
6) Parts Failure Type: Audio chip U5 extremely hot with no audio output
signal.
7) Shop Notes: n.a.
======================================================
40
5) Board Location Number Of Faulty Part(s): PC103
6) Parts Failure Type: Opto-Isolator PC103 shorted on diode side.
7) Shop Notes: n.a.
======================================================
5) Board Location Number Of Faulty Part(s): PC103, R231
6) Parts Failure Type: Opto-Isolator PC103 shorted on diode side and SMD
resistor R231 out of Ohm value.
7) Shop Notes: n.a.

======================================================
6) Parts Failure Type: Fuse F101 open, switchers Q101/Q102 shorted.
7) Shop Notes: n.a.
41
2) TV Failure Symptom: No LED back light then shut down
5) Board Location Number Of Faulty Part(s): Q301, R323
6) Parts Failure Type: Switcher Q301 shorted, resistor R323 out of Ohm
value.
7) Shop Notes: n.a.

===================================================
2) TV Failure Symptom: No LED back light then shut down
3) Faulty Board: 58L1350U
5) Board Location Number Of Faulty Part(s): Q301, D301A
6) Parts Failure Type: Switcher Q301 shorted, diode D301A shorted.
7) Shop Notes: n.a.

===================================================
2) TV Failure Symptom: Stand-by only, no start-up attempt
3) Faulty Board: 58L1350U

42
7) Shop Notes: n.a.

====================================================
2) TV Failure Symptom: No audio on all inputs
4) Faulty Board Number: 461C6351l32
6) Parts Failure Type: Audio chip IC370 no signal on output pins.
7) Shop Notes: n.a.

=====================================================
2) TV Failure Symptom: Audio cuts off randomly
6) Parts Failure Type: Audio chip IC370 intermittent clock signal.
7) Shop Notes: n.a.

======================================================
2) TV Failure Symptom: Picture cuts off, TV go's into stand-by

43
6) Parts Failure Type: Regulator chip IC124 no output voltage sustain.
7) Shop Notes: n.a.

===================================================
7) Shop Notes: n.a.
====================================================
5) Board Location Number Of Faulty Part(s): F101, Q101, Q102, C129
6) Parts Failure Type: Fuse F101 open, switchers Q101/Q102 shorted, disc
cap C129 shorted.
7) Shop Notes: n.a.
44
2) TV Failure Symptom: Stand-by only, partial start-up attempt
5) Board Location Number Of Faulty Part(s): ZD101, R134
6) Parts Failure Type: Zener diode ZD101 shorted, resistor R134 out of
Ohm value.
7) Shop Notes: n.a.

===================================================
2) TV Failure Symptom: No picture or menu on screen, back light only
4) Faulty Board Number: 3E-D084780
5) Board Location Number Of Faulty Part(s): FP1
6) Parts Failure Type: SMD fuse FP1 open.
7) Shop Notes: n.a.

===================================================
2) TV Failure Symptom: Noise and static on screen then no picture

45
6) Parts Failure Type: Regulator chip UP4 shorted.
7) Shop Notes: n.a.

===================================================
2) TV Failure Symptom: White thin lines on left side of screen
5) Board Location Number Of Faulty Part(s): CN1, CN2
6) Parts Failure Type: Connectors CN1/CN2 re-soldered and cleaned.
7) Shop Notes: n.a.

====================================================
6) Parts Failure Type: Fuse F101 open, switchers Q601/Q602 shorted.
7) Shop Notes: Disc cap C605 also shorted and replaced.

====================================================

46
5) Board Location Number Of Faulty Part(s): F101, Q601 R622
R622 open.
7) Shop Notes: n.a.

=====================================================
2) TV Failure Symptom: Stand-by only, no full start-up
5) Board Location Number Of Faulty Part(s): ZD501
6) Parts Failure Type: Zener diode ZD501 shorted.
7) Shop Notes: n.a.

=====================================================
2) TV Failure Symptom: No LED Back lights
3) Faulty Board: LED Driver Board
4) Faulty Board Number: 55.65T14.D01
6) Parts Failure Type: SMD fuse F1 open (no 65V).
7) Shop Notes: n.a.
47
6) Parts Failure Type: Switchers Q206/Q207 shorted.
7) Shop Notes: n.a.

=================================================
6) Parts Failure Type: Switchers Q214/Q215 both shorted.
7) Shop Notes: n.a.

================================================
5) Board Location Number Of Faulty Part(s): F101, Q602, D603
6) Parts Failure Type: Fuse F101 open, switcher Q602 shorted, diode D603
48
shorted.
7) Shop Notes: n.a.

===================================================
5) Board Location Number Of Faulty Part(s): F101, BD101, Q601
6) Parts Failure Type: Fuse F101 open, bridge rectifier BD101 shorted,
switcher Q601 shorted.
7) Shop Notes: Disc cap C604 also shorted and chard (surge damage).
===================================================
5) Board Location Number Of Faulty Part(s): F101, Q601, Q602, D602
6) Parts Failure Type: Fuse F101 open, switcher Q602 shorted, diode D602
shorted.
7) Shop Notes: R622 open and replaced.
This concludes Emerson LCD TV Short Case History.
49
TV Manufacturer Reset Codes
WARNING
The following information is to help TV technicians fix code problems with

various LCD TV's and Plasma TV's. Many of these TV's are mis-
programmed, locked, or in a programming mode that is not situated for
home-use. Be sure to record what the original values are before changing
them, if you enter the wrong value while the TV is in service-mode it can
cause permanent software damage to the TV and the TV will not work again.
Use this information at your own discretion and don't put the TV in service-
mode if you’re not sure what you are doing.
AKAI:
AKAI Service Menu
Method 1
Press the MENU key.
Then press the 1, 9, 7, & 9 keys.
The Service Menu will now be displayed on screen.
To exit service mode, power off the TV.
AKAI Service Menu

Method 2
Turn TV power on.
Press the MENU, 8, 2, 0, & 2, keys on the remote control.
The Service Menu will now be displayed on screen.
To exit service mode, power off the TV.
ELEMENT:
ELEMENT Service Menu:
Turn TV on..
Press menu 0000
Or press menu 1147
TV is now in service mode.
50
Emerson LCD Service Menu Access Code Method 1
1. Turn the power on using the {POWER} button on the TV keypad
2. Press the {STANDBY-ON}, {2}, {7}, {1} & {MUTE} buttons on the
remote control.
3. The Service Menu will be displayed on screen.
4. To exit, press the {STANDBY-ON} button on the remote control

1. Turn the power off.
2. Press and hold {MENU} button on the TV keypad
3. Then press the {STANDBY-ON} button on the TV.
4. The TV will turn on with the Service Menu displayed on screen
5. To exit, press the {STANDBY-ON} button on the TV.

1. Turn the power off.
2. Press and hold {SETUP} button on the TV keypad
3. Then press the {STANDBY-ON} button on the TV.
4. The TV will turn on with the Service Menu displayed on screen
5. To exit, press the {STANDBY-ON} button on the TV.

1. Press the {CH -} & {VOL -} buttons at same time.
2. Then press the {MENU} button.
3. The Service Menu displayed on screen.
4. To exit, turn the power off.

1. Press the {CH+}, {CH -} & {VOL +} buttons at same time.
2. Then press the {MENU} button.
3. The Service Menu displayed on screen.
4. To exit, turn the power off.
51
FUNAI:
FUNAI Service Menu:
Funai LCD Service Access Code
Method 1
Turn the TV power on using the POWER key on the TV.
Press the STANDBY-ON, 2, 7, 1, & MUTE keys on the remote control.
The Service Menu will be displayed on screen.
To exit service mode, press the STANDBY-ON key on the remote.
HAIER:
HAIER Service Menu:
Haier ******************************************
Bring the menu up, move the hi lite-bar to “audio” then enter 8893 on
remote keys
(Another method for Haier)
Press the 'Menu' key
Then enter 8893
Press "OK". The TV is now in factory mode
To "Exit" from service mode, press the 'Exit' key on the remote control
HP:
HP Service Menu:
While the LCD TV is on, unplug the AC power cable.
Then while pressing the INPUT & VOL down keys on the remote,
plug the AC power cable back into the wall outlet.
When it powers up you will see a small letter "k" appear in brackets on the
screen.
Then on the TV, press and hold down the VOL down & CH down keys and
release.
CH up & CH down keys navigate through screen menu.
VOL up & VOL down keys adjust various field values.
Turn the TV off to exit the Service mode.
HITACHI:
HITACHI Service Menu:
There are many Hitachi reset codes try either one until the right code works.
Hitachi TV Service Method 1
Turn the TV power on.
52
Press the MENU, MENU, 8, SELECT, keys on the remote.
Use the UP DOWN keys to select items.
Use the LEFT RIGHT keys to change the data.
Press the EXIT key to exit the Service mode.
Hitachi TV Service Method 2

Turn the TV power off.
Press and hold the INPUT key on the TV then press the POWER key.
Hold both keys until the TV turns on with the Service Menu displayed on
screen.
Use the UP DOWN keys to select specific field options.
Use the LEFT RIGHT keys to change data values.
Press the EXIT key to exit the Service mode.
JVC:
JVC Service Menu:
JVC LCD/PLASMA Service Access Code method 1
Press the MENU key and go to the User Menu screen, make sure that the
indicator arrow is positioned and highlights "Picture Control".
The keys on the top part of the remote are set to TV & VCR.
Put the sleep timer to "0" minutes and while its being displayed on screen,
simultaneously press the VIDEO STATUS & DISPLAY keys.
Use the number keys {1-9} used to select a particular category.
Use the CH up CH down keys to select various options.
Use the VOL up VOL down keys to change initial settings.
Use the MUTING key to save the settings.
Press the BACK key to exit Service Menu.
LG:
LG Service Menu:
Press and hold <OK> keys on remote as well as the OK key on TV panel for
a few seconds and the service menu will be on the TV screen.
For some LG TV models, it may be required to press "Menu" keys on
remote and TV panel simultaneously for a few seconds to get too the service
menu. In a few TV models, both methods work and they open different
53
service menus.
If the service menu requires a password, enter 0000 (four zeros).
If 0000 doesn't work, use 7777 or 0413 or 8741 or 8743 or 8878.
Now you can easily make changes to your desired settings.
To save the data changes, press <OK> key on the remote.
MITSUBISHI:
MITSUBISHI Service Menu:
Power on the TV, then press Menu 123 or menu 2470
The above code (123, or menu, 2470) is most popular but there are
many codes available for accessing service menu in various Mitsubishi TV
models.
You can try following codes one by one until you get access to service
menu:
(Other Mitsubishi Reset Codes)
Mitsubishi Service Menu Method 1
MENU 0 1 5 7
MENU 0 3 5 3
MENU 0 3 5 7
MENU 1 2 5 7
MENU 1 2 5 9
MENU 1 3 7 0
MENU 2 3 5 6
MENU 2 3 5 7
MENU 2 3 5 8
MENU 2 3 5 9
MENU 2 4 5 7
MENU 8 2 5 7
54
PHILIPS:
PHILIPS Service Menu:
Turn TV on
Reset is achieved by holding the "Menu" key, for approximately 5 - 15
seconds.
The menu key should be located on or around the frontal area of the set.
(Another method for Philips is)
Turn TV on.
Push menu, select”Features”then select”current software info” push 062596-
info on remote
then push info again then ”initialize" appears in red and changes color to
green then
complete and ready for data change. Push power button to exit service mode.
The above code (062596) is most popular but there are many codes available
for accessing service menu
in various Philips TV models. You can try following codes one by one until
you get access to service menu:
(Other Philips Reset Codes)
062597, Menu, Info, Status
061596, Menu
061597, Menu
162596, Menu, Status
123654, Menu
Philips Extra Tech Tips:

How TO EXIT Philips TV out of 'Store Mode'
Turn on the TV then press "Menu" Scroll down to "Installation" once in
installation.
Go down to "Preferences"option
Once your in "Preferences", go down to "Location" option
In Location there is the choice to change this from "Store Demo" to "Home
Use"
Press "OK" on the remote control for "Home Use or Store Use.
PIONEER:
PIONEER Service Menu:
Turn the TV off/in standby....press home menu key.
Approximately 5 seconds turn the TV on , Integrated Menu will be displayed
on screen.
55
Hold Display key until Final Setup appears in the top menu.
Use arrow left or right until 'yes' appears in lower section of menu.
Hold enter until menu disappears from screen.
Wait approximately 60 seconds.
Power the TV off and unplug from the wall outlet for 5 or more minutes.
(Another method for Pioneer)
Press the INPUT key on the remote.
The input list will appear on screen.
Then press the 0 9 1 7 keys on the remote.
To exit service mode, press the EXIT key on the remote.
PROSCAN:
PROSCAN Service Menu:
Turn TV on.
On the customer menu go to the setup, then select parental control menu,
enter 0000 then select “clear channel list”. TV is now reset in service mode.
RCA:
RCA Service Menu:
Turn TV on
Press Menu, 1147,
SANYO:
SANYO Service Menu:
Press and hold vol down key on TV, press and hold number 1 key on remote,
volume status bar will go to halfway and Then TV shuts off.
Turn the TV back on then you will see the first time setup screen menu.
SYMPHONY:
SYMPHONY Service Menu:
Turn TV On.
Press Source or Input Key, then 2580
TOSHIBA:
TOSHIBA Service Menu:
Toshiba LCD Service Code
Press the {MENU} key on the remote.
Then Highlight the "Picture" icon.
56
Press the 9 3 0 1 keys on the remote.
The OK key will access/navigate through various modes
VOL up, VOL down, {P+} & {P-} keys move through options and change
values.
To exit service mode, press the MENU key.
VISION QUEST:
VISION QUEST Service Menu:
Turn TV On.
Press Source or Input key, then 2580
WESTINGHOUSE:
WESTINGHOUS Service Menu:
Unplug the AC power from the LCD TV.
Wait approximately 35 seconds
Then plug AC cord back in LCD TV.
Now press and hold the power key (on the lower left hand side on the TV)
for approximately 15 seconds
The Westinghouse logo will appear. Then go to "Menu" then "Settings"
scroll down to "Factory Reset" then click "Yes".
This method is also to fix HDMI ports not working on these particular TV's.
57
Conclusion
This manual is dedicated to the greatest technicians David Maltz, Jestine

Yong, Sunny, Teonna Flags and Micheal B Danish. For any questions or
concerns with Toshiba LED & LCD TV Case Histories Volume 1 you can
email me at damon@plasmatvrepairguide.com
All material and illustrations in this manual are original, written, compiled,
and illustrated by Damon Diode at Tech Society in USA.
To your success,
Damon C Morrow
Author of “Toshiba LED & LCD TV Case Histories Vol 1” and
Plasma TV Repair Guide
LCD TV Repair Secrets
LCD TV SMPS Repair
LCD TV Mainboard Power Faults
Samsung SMPS Case History
Sanyo LCD TV Case History
Emerson LCD TV Short Case History
58
Recommended Resources
Electronics Repair Ebooks
1) http://www.jestineyong.com/resources-2/
List Of Electronics Spare Part Suppliers

http://www.jestineyong.com/category/electronic-suppliers/
http://www.ebay.com
http://www.shopjimmy.com
http://www.encompassparts.com
http://www.iccfl.com
http://www.aliexpress.com
Electronics Repair Forum

1) http://forum.eserviceinfo.com
2) www.Repairworld.com
3) http://www.tv-forums.com/
4) http://www.edaboard.com/
5) http://www.tv.quuq.org/
Electronics Repair Websites

1) www.ElectronicRepairGuide.com
2) www.Anatekcorp.com
3) www.Epanorama.net/links/repair.html
Electronics Repair Membership Websites

1) www.ElectronicRepairGuide.com/Recommend/PlasmaTelevisionRepa
ir.htm
2) www.ElectronicRepairGuide.com/Recommend/LCDTelevisionRepair.
htm
3) www.ElectronicRepairGuide.com/Recommend/ProjectionTelevisionR
epair.htm
59

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Toshiba LED & LCD TV Case History

Toshiba LED & LCD TV CASE HISTORY Vol 1

Copyright@ All Rights Reserved

DISCLAIMER AND/OR LEGAL NOTICES

This manual contains material protected under International and Federal

2 Quick TIPS- MOSFET IC's, STEP-DOWN Regulators & 7

3 21 Toshiba LED & LCD TV models covered in this short case 12

5 TV Manufacturer Reset Codes 50

Documented Service Records – All Level Technicians.

This Toshiba e-book is a simple and affective reference tool exposing

Note: Below is an example of how the Service-Case-History Records of

Toshiba LED & LCD TV

1) TV Model Number: Model number of TV issued by TV manufacturer

2) TV Failure Symptom: The kind of problem the TV is having

3) Faulty Board: Which board inside the TV has the failure

4) Faulty Board Number: Manufactures Part Number of faulty board

7) Shop Notes: (If available) shop notes relating to the repair

Step Down Regulators

The following information is a known trick myself and other technicians I

Sometimes you don't have to install another EEPROM because as a jumper

This concludes Quick TIPS

65L7300U LED, 65L7350U LED, 58L1350U LED, 58L7350U

“Once again here's the case history layout example”

1) TV Model Number: Model number of TV issued by TV manufacturer

2) TV Failure Symptom: The kind of problem the TV is having

3) Faulty Board: Which board inside the TV has the failure

4) Faulty Board Number: Manufactures Part Number of faulty board

5) Board Location Number Of Faulty Part(s): The location number of the

7) Shop Notes: (If available) shop notes relating to the repair

Toshiba LED & LCD TV Short Case history

1) TV Model Number: 32AV554DB

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 75012573

5) Board Location Number Of Faulty Part(s): F801, Q801

6) Parts Failure Type: Fuse F801 open, switcher Q801 shorted.

7) Shop Notes: n.a.

1) TV Model Number: 32AV554DB

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 75012573

5) Board Location Number Of Faulty Part(s): F801, Q801, Q802, R819

7) Shop Notes: n.a.

2) TV Failure Symptom: Stand-by only, no main power

3) Faulty Board: SMPS

4) Faulty Board Number: 75012573

5) Board Location Number Of Faulty Part(s): D802

6) Parts Failure Type: Diode D802 shorted.

7) Shop Notes: n.a.

1) TV Model Number: 32AV554DB

2) TV Failure Symptom: No back light

3) Faulty Board: Inverter Board

4) Faulty Board Number: 6632l-0626A

5) Board Location Number Of Faulty Part(s): U1

6) Parts Failure Type: Inverter IC chip U1 burned at switching pins.

7) Shop Notes: n.a.

1) TV Model Number: 32AV554DB

2) TV Failure Symptom: No back light

3) Faulty Board: Inverter Board

4) Faulty Board Number: 6632l-0626A

5) Board Location Number Of Faulty Part(s): Q1, Q3

7) Shop Notes: SMD resistor R5 out of Ohm value.

1) TV Model Number: 32AV554DB