Professional Documents
Culture Documents
CBLM Basic 2. Work in A Team Environment
CBLM Basic 2. Work in A Team Environment
MATERIALS
Welcome!
The unit of competency, “Work in a Team Environment” is one of the BASIC
COMPETENCIES of SHIELDED METAL ARC WELDING (SMAW) NC II.
This learning material contains activities for you to complete. It covers knowledge, skills and
attitudes required to complete the competency: Work in a Team Environment
You are required to go through a series of learning activities in order to complete each of the
learning outcomes of this module. In each learning outcome are Information Sheets, Self-Check, Task
Sheets and Job Sheets. Follow and perform the activities on your own. If you have questions, please do
not hesitate to call the attention of your trainer or facilitator for assistance.
Remember to:
Talk to your trainer and agree on how you will both organize your training on this unit. Read
through the Competency Based Learning Material carefully. It is divided into sections which
covers all the skills and knowledge you need to successfully complete this module.
Most probably your trainer will also be your supervisor. He will be there to assist you and show
you the correct way to do things. Ask for help if you need one.
Your trainer will tell you about the important things you need to consider when doing the activity.
It is important that you listen and take note.
Answer Self-checks at the end of each section to test your own progress.
When you are through with each element, and feel ready to demonstrate the activities outlined in
the learning material, approach your trainer.
As you are working through with the activities, your trainer is taking notes of your performance.
He will provide you with feedbacks on your progress. Your readiness for assessment will reflect
on the report whether you successfully completed each element.
After completion of the module and you feel confident that you have had sufficient practice, you
may request your trainer to arrange an appointment with a registered assessor for your
assessment. The result of the assessment will be recorded in your Competency Achievement
Record.
LEARNING OUTCOMES:
Upon completion of this module the students/ trainees will be able to:
ASSESSMENT METHODS:
Written test
Observation of work activities
Observation through simulation or role play
Case studies and scenarios.
LEARNING EXPERIENCES
Learning Objective:
1. Describe and identify the different roles of a team
ROLES
Generally, these are the positions of team members assume or the parts that they play in
a particular operation or process. ...
RESPONSIBILITIES
On the other hand, responsibilities are the specific tasks or duties that members are
expected to complete as a function of their roles.
Action-oriented Roles:
1. Shaper - In a team, the shaper role is performed by people who are dynamic and relish
challenges. Rather than quit when faced with challenges, shapers maintain a positive
mental attitude and strive to find the best ways to overcome challenges facing the team.
Shapers are extroverts and possess great interpersonal communication skills and work
toward motivating other team members.
2. Implementer - People who play the implementer role in a team are those who actually get
things done in the team. They are practical, efficient and well-organized. Implementers turn
the team’s ideas and thoughts into actual plans. Because of their conservative nature,
implementers are rather rigid and slow to accept change in a team.
People-oriented Roles:
4. Coordinator - Coordinators are seen as possessing the traditional team role. They're
mature and confident in nature and possess great listening skill. They guide the activities of
the team to what they identify to be the team's obligations. Coordinators are good at
delegating duties, but they may be manipulative when it comes to directing the team toward
what they perceive to be its goals.
5. Team Worker - Team workers are the people who ensure the team remains united. They
work toward resolving conflict or issues affecting the team’s dynamics. Team workers are
very supportive of other team members and are thus popular within the team. Team workers
are known to be non-committal during decision making because they don’t want to be seen
as taking sides: they put team cohesion ahead of their decision-making abilities.
6. Resource Investigator - Resource investigators are inquisitive and enthusiastic in nature
and possess great negotiating and networking skills. They are extroverts, which makes it
easy for others to relate to them. Through their networking skills, resource investigators
develop external contacts and negotiate for the team's resources. They are quick thinkers
and good at getting information from other people.
Thought-oriented Roles:
7. Monitor-Evaluator - These are the critical thinkers in a team. They're serious minded and
cautious in nature. Rather than rush into decision making, they prefer to critically analyze
information before making any conclusions. Monitor-evaluators lack the energy to motivate
other team members and are deemed to be slow in decision making.
8. Specialist - Workers with expert knowledge in a particular area comprise the specialist role.
Their contribution to the team is limited only to their area of expertise. Their priority is in
maintaining their professional standards. Though they show great pride in their area of
expertise, they show little or no interest in the expertise of others. Because of their expert
knowledge, they're indispensable members of a team.
9. Plants - Plants are innovative members of the team. They come up with original approaches
and ideas that help the team in solving problems or overcoming challenges. Plants are
introverts in nature and possess poor communication skills. Plants prefer to work alone.
They react well to praise but are greatly affected by negative criticism.
An ideal team should ideally have a healthy balance of all 9 team roles. Strong teams normally
have a strong coordinator, a plant, a monitor evaluator and one or more implementers, team
workers, resource investigators or completer finishers. A shaper should be an alternative to a
coordinator rather than having both. In practice, the ideal is rarely the case, and it can be
Team roles tend to develop and mature and may change with experience and conscious
attention. If a role is absent from the team, then it is often filled by someone who has not
recognized this role as a dominant one. The team should share their team roles to increase
understanding and enable mutual expectations to be met.
SELF-CHECK 2.1-1
Describe and Identify Team Role
IDENTIFICATION: Identify who is being described. Write your answer on a separate sheet
of paper.
1. They are mature and confident in nature and possess great listening skill. Also good at
delegating duties, but they may be manipulative when it comes to directing the team
toward what they perceive to be its goals.
2. They are introverts in nature and possess poor communication skills. They prefer to work
alone. They react well to praise but are greatly affected by negative criticism.
3. They are regarded as perfectionists because they're the ones who detect errors or
omissions and strive to ensure that the team adheres to deadlines. They're neat and self-
conscious and worry at the slightest sign of a problem.
4. They are inquisitive and enthusiastic in nature and possess great negotiating and
networking skills. They are extroverts, which makes it easy for others to relate to them.
5. They work toward resolving conflict or issues affecting the team’s dynamics. They are
very supportive of other team members and are thus popular within the team.
1. Coordinator
2. Plants
3. Completer/ Finisher
4. Resource Investigator
5. Team Worker
Learning Objectives:
1. Define team and its importance to a certain organization
2. Identify the skills needed for teamwork
.
What is a Team?
A team is made up of two or more people who work together to achieve a common goal
or objectives and willing to forego individual autonomy to the extent necessary to achieve those
objectives.
1. Communication
2. Conflict resolution
Conflict is part and parcel of any team effort. What matters most is how adept you are at
dealing with issues as they arise. Remember, it’s crucial not to let any conflicts escalate—that’s
why the best team players are also great mediators.
4. Decision-making
Making decisions may seem like a pretty straightforward thing to do. And that's the case
when everyone agrees on the course of action. But everything changes when opinions start to
differ and you need to make an unpopular decision. What distinguishes great team players from
the average ones is the ability to see the big picture, put their egos aside, and work towards the
common goal.
5. Problem-solving
The very idea behind organizing a team is to solve a problem. That’s why problem-
solving skills are fundamental for each and every team member. The ability to look at an issue
from multiple angles and allocate time and effort on the basis of individual team member’s skills
drive the entire team’s performance and success.
8. Reliability
Teams form because they can achieve more than each team member could on their
own. That’s obvious, isn’t it? What people tend to forget, though, is that when working together
as a team you depend on the others as much as they depend on you. Show your reliability by
sticking to deadlines, delivering your tasks, and over communicating any obstacles along the
way.
10. Tolerance
Tolerance and respectfulness go hand in hand. Be open-minded and eager to learn.
People of different ethnicities, religions, or minorities are what makes this planet such a
fascinating place to live. Again, you don’t have to see eye to eye with everybody. But soak in as
much diversity as you can, and form your opinions afterward. Don’t let any common
misconceptions fool you.
Remember:
According to a study, teamwork is a cooperative process that allows ordinary people to achieve
extraordinary results.
Such synergy is only possible when all team members know what their roles are, complement
each other’s skills, and are committed to team success.