Professional Documents
Culture Documents
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lnitial introductions 37
Why a story? 37
How long should it be? 39
Where do you start the situation? 40
What's a complication? 41
Why that order? 42
What about the key line? 44
L, CONTENTS
46
Further examPles
49
ln summarY
50
Some common Patterns
50
Directives
51
Requests for funds
52
'How to' documents
54
Letters of ProPosal
Progress reviews
55 Quctixütg l
56
Transitions between grouPS
56
Referencing backward
59
Summarizing
59
Concluding
..,:\-
63
Deduction and induction: the difference E-
63
Deductive reasoning -- -.t
64
How it works - -: :-l
66
When to use it
69
lnductive reasoning
How it works
l0
72
How it differs
75
How to highlight the structure
15
Headings
19
Underlined Potnts
B1
Decimal numbering
83
lndented disPlaY
tu FART l¡
L, The pyramid principle: logic in thinking 87 10
89
lntroduction
91
Questioning the order of a grouping
93
lrme oroer
93
lncomPlete thinking
94
Confused logic
95
False grouPing
96
Structural order
vill
CONTENTS
46 Creating a structure 96
49 Describing a structure 98
lmposing a structure 99
50
Ranking order 102
50
)t Creating proper class groupings 102
52 ldentifying improper class groupings 106
54
55
Questioning the problem-solving process 113
56
The problem-solving process 113
56
What is the problem? 115
59 '115
Where does it lie?
59
Why does it exist? 116
What could we do about it? 116
63 What should we do about it? 117
izedandrantheconferences,shereceivedsoundtrainingintacklingthe
problems of communicating clearly on technical subiects
School'
ln 1961 she left Mr. faton to attend the Harvard Business
returning to Cleveland in 1963 to
join McKinsey & Company' the interna-
tionalmanagementConsUltingfirm,astheirfirstfemaleconsultant.Her
abilitytowritewasnoted,andshewastransferredtoLondoninl966,to
concLntrate on developing the writing skills of
their growing European
staff.AllreportsatthattimewerewritteninEnglish,anditwasthought
would experience spe-
that consultants not writing in their first language
cial difficulties.
quickly that the writing diffi-
However, it became apparent to her very
cultiesinDÜsseldorfandParisweretheSameaSthoseinNewYorkand
Cleveland. The problem was not so much
to get the Ianguage right as to
getthethinkingclear.ThisinsightledhertoConcentrateondiscovering
writing, and eventually
the structures of thinking that must underlie clear
to develop the ideas that make up this book'
1 913 run her own f irm' Minto
She still lives ln London, but has since
The Pyramid Principle to
lnternational, lnc. she specializes in teaching
pro{essions' but whose
people whose major training is in business or the
jobs nevertheless require them to produce complex reports' analyses'
memorandums, or Presentations'
Shehastaughthercor'trsetomostofthemajorconsultingfirmsinthe
United states and Europe, as well as to many of
the country's largest cor
porations.ShehasalsolecturedattheHarvard'stanford'Chicago'and
of New York'
London business schools, and at the state University