Seven QC tools Training : Practice problems

Exercise no-1

Draw a process flow diagram to open a excel document on your laptop/computer

Exercise no-2

List the Items in your toilet and prepare a check sheet for next 7 days

Use reverse side if more space is required

 Seven QC tools Training : Practice problems

Exercise 3

Exercise 4

Construct a pareto diagram for analyses of external failure cost of the company

Type of cost INR ( in Thousands)

Customer complaints 50
Returned goods 30
Warranty costs 50
Liability costs 90
penalties 10
Customer goodwill 5
Retrofit costs 25

Use reverse side if more space is required

 Seven QC tools Training : Practice problems

Exercise 5

Exercise 6

Use reverse side if more space is required

Seven QC tools Training : Practice problems

Use reverse side if more space is required