DIVWORK Dimension of Culture

Culture is the collective programming of the

Diversity of the workplace
mind which distinguishes the members of one
What is Culture? group from another -Geert Hofstede

Culture *Psychologist Dr. Geert Hofstede published

a. cumulative deposit of knowledge his cultural dimensions model at the end
b. beliefs 1970s after a decade of research from 50
c. attitudes countries.
d. hierarchies (ranking)
e. values Key Dimensions of Culture:
f. meanings, 1. Power Distance Index (PDI) – this
g. religion, refers to the degree of inequality that
h. motion of times exists -and is- accepted between
i. experience people with and without power.
j. spatial relations 2. Individualism vs Collectivism (IDV)
k. shared knowledge – this refers to the strength of the ties
l. cultivated that people have to others within their
m. behavior community. Here, people take less
n. acquired symbols and; responsibility for others’ actions and
o. communication outcomes.
3. Masculinity vs Femininity (MAS) -
Three level: this refers to the distribution of roles
a. Artefacts – manifestation of culture between men and women.
such as clothing. Demonstrating your success and
Ex. Starbucks, FedEx, TGIF being strong and fast, are seen as
b. Esposed Values – developments of positive characteristics.
normal standards stated by the 4. Uncertainty Avoidance Index (UAI) –
organizations. this dimensions describes how well
c. Underlying Assumptions – people can cope with anxiety. If they
unconscious, taken for granted find that they can’t control their own
beliefs. Not directly observable. lives, they may be tempted to stop
trying. These people may refer to
Diversity at Workplace “mañana” or put their fate “in the
hands of God.”
5. Long vs Short Term Orientation – this
dimension was originally described as
“Pragmatic Versus Normative
(PRA)”. It refers to the time horizon
people in a society display.
6. Indulgence vs Restraint (IVR) –
countries with a high IVR score allow
or encourage relatively free
 gratification of people’s own drives Management Culture – is a collection of
and emotions, such as enjoying life leadership norms and practices that emerge
and having fun. from firm’s history and leadership. It is a
subcomponent of organizational culture that
Management Culture describes management realities beyond
Organizational Culture Diagram official policy and procedure.
Things:  Political Climate
 Workspace  Measured Expectation
 Building Examples of MC:
 Workplace 1. Bias for Action
 Décor 2. Cosmopolitanism
 Equipment 3. Failing Upwards
 Office layout 4. Corporate Narcissism
 Attire 5. Management By Design
Behavior: 6. Negative Selection
 Socializing 7. Shadow of The Leader
8. Unspoken Rule
 Leading
9. Office Politics
 Decision Making
10. Tit For Tat
 Interacting
11. Setting Up To Fail
 Work Relations
12. Tolerance For Disagreement
Processes:
13. Lessons Learned
 Rewards
 Training Determinants of Culture
 Product Building
 Communications Culture Norms and Value Systems:
 Disciplinary (Clockwise)
 Authority (Perceived)  Religion
Rituals:  Political Philosophy
 Outing  Economic Philosophy
 Informal Meeting  Education
 Team Building  Language
 Out of office work  Social Structure
 Recognition Facets of Culture (Bottom to Top)
 Parties & Gathering  Shrinking Context – change in view
of shrinking cities
 Planning toolset – visible planning
products, structures and processes
 Planning context – shared
assumptions, values etc. taken-for-
granted by the planning profession.
  Societal context – underlying and
unconscious, taken-for-granted
beliefs, perceptions, thoughts
affecting planning.

Levels of Culture (Clockwise)

(Gray Part) Surface Manifestations

 Mission, Strategy 7Goals
 Specific Objectives around the
mission
 Measuring results & correction
methods
 Remedial & repair strategies
 Means to achieve goals Structure,
System & Processes