Professional Documents
Culture Documents
Marketing refers to the activities of a company associated with buying and Segmentation is the process of partitioning markets
selling a product or service. It includes advertising, selling and delivering
products to people. People who work in companies' marketing departments try into groups of customers and prospects with similar
to get the attention of target audiences using slogans, packaging design, needs and/or characteristics who are likely to exhibit
celebrity endorsements and general media exposure. BREAKING DOWN
'Marketing'Marketing is everything a company does to gain customers and similar purchase behavior. Strategic segmentation is
maintain relationships with them. Even the small tasks like writing thank-you for planning business and marketing strategy. Tactical
letters, playing golf with a prospective client, returning calls promptly and
meeting with a past client for coffee are marketing. The goal of marketing is to
segmentation is when a marketing manager wishes to
match a company's products and services to the people who need and want prioritize marketing activities across a fairly large
them to ensure profitability. The Four P's of Marketing are Product, Place, customer base, targeting certain products, offers and
Price and Promotion. Product refers to an item or items a business intends to
sell. Price refers to how much the company will sell the product for. When creative to certain customers. A good segmentation
establishing price, companies must give considerations to the unit cost price, strategy supports both strategic and tactical
marketing costs and distribution. Place refers to distribution of the
product. promotion refers to the integrated marketing communications activity.Market segmentation is a marketing concept
campaign Marketing is the process of planning and executing the conception, which divides the complete market set up into smaller
pricing, promotion, and distribution of ideas, goods, and services to create exchanges
that satisfy individual and organizational goals. Acope 1. Goods: Physical goods
subsets comprising of consumers with a similar taste,
constitute the major part of a country’s production and marketing effort. demand and preference.A market segment is a small unit
Companies market billions of food products, and millions of cars, refrigerators, within a large market comprising of like minded
television and machines. 2. Services: As economies advance, a large proportion
of their activities is focused on the production of services. Services include the individuals.One market segment is totally distinct from
work of airlines, hotels, car rental firms, beauticians, software programmers, the other segment.A market segment comprises of
management consultants, and so on. Many market offerings consist of a mix of individuals who think on the same lines and have similar
goods and services. For example, a restaurant offers both goods and services.
3. Event : Marketers promote events. Events can be trade shows, company interests.The individuals from the same segment
anniversaries, entertainment award shows, local festivals, health camps, and respond in a similar way to the fluctuations in the market.
so on. For example, global sporting events such as the Olympics or Common
Wealth Games are promoted aggressively to both companies and fans. 4. Basis of Market Segmentation
Experiences: Marketers create experiences by offering a mix of both goods and Gender : The marketers divide the market into smaller segments based
services. A product is promoted not only by communicating features but also on gender. Both men and women have different interests and
by giving unique and interesting experiences to customers. Persons: Due to a preferences, and thus the need for segmentation. Organizations need to
rise in testimonial advertising, celebrity marketing has become a business. All have different marketing strategies for men which would obviously not
popular personalities such as film stars, TV artists, and sportspersons have work in case of females. A woman would not purchase a product meant
agents and personal managers. Places: Cities, states, regions, and countries for males and vice a versa. The segmentation of the market as per the
compete to attract tourists. Today, states and countries are also marketing gender is important in many industries like cosmetics, footwear,
places to factories, companies, new residents, real estate agents, banks and jewellery and apparel industries.
business associations. Properties: Properties can be categorized as real Age Group : Division on the basis of age group of the target audience is
properties or financial properties. Real property is the ownership of real also one of the ways of market segmentation. The products and
estates, whereas financial property relates to stocks and bonds. Properties are marketing strategies for teenagers would obviously be different than
bought and sold through marketing. Organizations: Organizations actively kids. Age group (0 - 10 years) - Toys, Nappies, Baby Food, Prams
work to build image in the minds of their target public. The PR department Age Group (10 - 20 years) - Toys, Apparels, Books, School Bags
plays an active role in marketing an organization’s image Age group (20 years and above) - Cosmetics, Anti-Ageing Products,
Magazines, apparels and so on.
Information: Information can be produced and marketed as a product. Income : Marketers divide the consumers into small segments as per their
Educational institutions, encyclopedias, non-fiction books, specialized income. Individuals are classified into segments according to their monthly
magazines and newspapers market information. The production, packaging,
earnings. The three categories are:High income Group
and distribution of information is a major industry. Media revolution and
Mid Income Group
increased literacy levels have widened the scope of information marketing.
Low Income Group. Stores catering to the higher income group would have
, idea: Every market offering includes a basic idea. Products and services are different range of products and strategies as compared to stores which target
used as platforms for delivering some idea or benefit. Social marketers widely the lower income group. Marital Status : Market segmentation can
promote ideas. Maruti Udyog Limited promoted safe driving habits, need to also be as per the marital status of the individuals. Travel agencies would not
wear seat belts, need to prohibit children from sitting near the driver’s seat, have similar holiday packages for bachelors and married couples.
and so on. Occupation: Office goers would have different needs as compared to school /
college students. A beach house shirt or a funky T Shirt would have no takers
in a Zodiac Store as it caters specifically to the professionals.
CONUMER BEHAVIOUR
organizations select, buy, use, and dispose ideas, goods, and services to satisfy
Evaluation of Alternatives :Just because you stand out among the
their needs and wants. It refers to the actions of the consumers in the
competition doesn’t mean a customer will absolutely purchase your
that by understanding what causes the consumers to buy particular goods and
sure they’ve done thorough research prior to making a purchase.
marketplace, which are obsolete, and how best to present the goods to the
they’ll still want to compare other options to ensure their decision is
consumers. The study of consumer behaviour assumes that the consumers are
the right one.