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Operating Instructions

Operation Guide

Read this manual carefully before you use this product and keep it handy for future reference.
TABLE OF CONTENTS
How to Read This Manual ..........................................................................................................3

Symbols ...............................................................................................................................3

Terminology ..........................................................................................................................3

About Viewing This Manual ....................................................................................................4

Important .................................................................................................................................5

1. Overview of Printer Driver Packager NX

1.1 What You Can Do with Printer Driver Packager NX.................................................................7

1.1.1 Managing Devices and Driver Information to Create Installer Packages ...............................7

1.1.2 Customizing the Printer Driver Settings ............................................................................7

1.2 Operating Environment ........................................................................................................9

1.3 Drivers Supported by Printer Driver Packager NX ..................................................................11

2. Screen Configuration

2.1 Device View .....................................................................................................................13

2.1.1 Tool Bar Items of Device View ......................................................................................13

2.2 Driver Manager ................................................................................................................15

2.2.1 Tool Bar Items of Driver Manager .................................................................................15

2.3 Print Configuration File Manager ........................................................................................16

2.3.1 Tool Bar Items of Print Configuration File Manager .........................................................16

3. Creating Installer Packages

3.1 Process Flow of Creating Installer Package ...........................................................................17

3.2 Adding a Group ...............................................................................................................18

3.3 Adding a Printer Driver ......................................................................................................19

3.4 Adding the Device Information............................................................................................20


3.4.1 Adding the Device Information Individually ....................................................................20

3.4.2 Importing Device Information .......................................................................................26

3.5 Adding the Print Configuration File ......................................................................................28

3.5.1 Setting items of the pop-up dialog box ..........................................................................30

3.6 Creating Installer Packages (Output) ....................................................................................32

3.6.1 Creating a Package for Adding a Printer .......................................................................32

3.6.2 Creating a Package for Deleting a Printer ......................................................................39

3.6.3 Creating a Batch Installer Package................................................................................39

3.7 Deleting Installer Packages .................................................................................................41

1
3.7.1 Specifying the Criteria and Deleting the Matching Packages ............................................41

3.7.2 Deleting All Packages .................................................................................................41

4. Executing Installer Packages

4.1 Executing a Package for Adding a Printer ............................................................................43

4.2 Executing a Package for Deleting a Printer ...........................................................................44

4.3 Executing a Batch Installer Package .....................................................................................45

5. "Device Manager NX Pro", "Device Manager NX Enterprise" Server Linkage

6. Editing the Printer Driver Packager NX Preferences

6.1 Setting Items under Preferences ...........................................................................................49

6.1.1 General.....................................................................................................................49

6.1.2 Device View...............................................................................................................50

6.1.3 Installer Package ........................................................................................................51

7. Appendix

7.1 Supplementary Information .................................................................................................55

7.1.1 Precautions for Setup...................................................................................................55

7.1.2 Precautions when Creating Installer Packages ................................................................55

7.1.3 Precautions for Installation Using the Installer Package.....................................................56

7.2 Creating the Individual Configuration File ............................................................................59

7.2.1 About the individual configuration file ...........................................................................59

7.3 CSV file format of the Device list .........................................................................................62

7.4 Troubleshooting ................................................................................................................63

7.5 Error Code List ..................................................................................................................63

7.6 Trademarks ......................................................................................................................69


INDEX ..................................................................................................................................71

2
How to Read This Manual
Symbols

This manual uses the following symbols:

Indicates a situation that may result in property damage or malfunction if instructions are not followed. Be
sure to read the instructions.

Indicates supplementary relevant information.

[]
Indicates the names of keys that appear on the computer screen.

Terminology

The terms used in this manual are described below.

Installer package

The installer file for the customized printer driver.

Administrator

The person who manages device settings. There are various kinds of administrators depending on
the device that is used. For example, a device administrator can configure device settings and a
user administrator can manage user information. Both referred to as "administrators" in this manual.
Specify an administrator depending on the device you are using or the device's configuration.

Device
A printer or a multifunctional printer (MFP) on the network. The term "device" in this document refers
to a printer or an MFP.
Printer information

General name of the printer name and the settings of the port used to send print jobs.

Print configuration file

The print configuration file that contains the customized information of a printer driver. You can
change and fix the initial values of the printer driver. You can also set particular settings to be shown
or hidden, and select whether or not to display a dialog box in certain situations.

User
A person who uses the device for printing, scanning, etc.

3
About Viewing This Manual

If you want to view this manual on a computer, note the following:

• You can view the HTML documentation using a Web browser. We recommend the following
browsers:

- Internet Explorer 6 or later

- Firefox 3.5 or later

• If JavaScript is disabled or unavailable on your browser, you will not be able to search or use
certain buttons in the HTML documentation.

4
Important
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this product, losses of documents or data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of important documents or data. Documents or data
might be erased due to your operational errors or malfunctions of the machine. Also, you are responsible
for taking protective measures against computer viruses, worms, and other harmful software.

In no event will the manufacturer be responsible for any documents created by you using this product or
any results from the data executed by you.

Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.

Contents of this document are subject to change without notice.

5
6
1. Overview of Printer Driver Packager
NX
Printer Driver Packager NX creates packages for installing the customized printer driver. By distributing
the package containing the customized printer driver, you can integrate the printer driver settings and
restrictions for different users.

1.1 What You Can Do with Printer Driver


Packager NX
The following operations can be performed in Printer Driver Packager NX:

1.1.1 Managing Devices and Driver Information to Create Installer Packages

You can register the device and driver information in Printer Driver Packager NX and easily create
installer packages with unified settings.

In the installer package, you can include information such as the customized printer driver settings, printer
names, and print port settings. You can also combine more than one package into a single package to
enable installing of multiple printer drivers at one time and specify the executing user of the installer to
enable users to install the driver without logging off and on again as a different user.

1.1.2 Customizing the Printer Driver Settings

You can use Printer Driver Packager NX to customize the following printer driver settings:

Changing the default values of the printer function

You can change the setting values of each printer function from the factory defaults, enabling users
to run the devices with the customized setting values.

If necessary, the users can modify the setting values.

The default values you can change vary depending on the type of the device or printer driver you
are using.

Locking the setting value of the printer function

You can specify and lock setting values as the default values and prevent other users from changing
them on the printer driver.

You can lock functions and setting values to suit your environment needs and device uses.

In the printer driver, the only setting values displayed are the default values.

The printer functions you can lock or unlock vary depending on the type of the device you are using.

7
1. Overview of Printer Driver Packager NX

Hiding the setting value of the printer function

You can specify the setting values of the printer function to hide or display.

The setting values that are set to "Do not Display" are not displayed in the printer driver. Only the
setting values that are set to "Display" are shown.

By hiding setting values to suit your environment needs and device uses, you can restrict the use of
settings in the printer driver that can be selected by users.

The setting values you can hide or display vary depending on the type of the device you are using.

Displaying the pop-up dialog


You can specify the optional function to display a pop-up dialog box when printing. This dialog box
is used to enter or confirm the authentication information. You can also select the default character
strings to be displayed in the pop-up dialog box.

Note that some printer drivers may not support the pop-up display function.

• For details on the types of printer driver that support customization, see page 11 "1.3 Drivers
Supported by Printer Driver Packager NX".

8
Operating Environment

1.2 Operating Environment


Operating Environment of Printer Driver Packager NX

Item Minimum Recommended

Pentium 4 2.4 GHz or faster (1 core 2


CPU Core 2 Duo 1.6 GHz or faster
threads)

RAM 512 MB or more 1.0 GB or more

350 MB or more free space (required for installing Printer Driver Packager NX)
Hard Disk Space
1 GB or more free space (required for creating a package)*1

Windows XP Home Edition/Professional Edition Service Pack 3 or later (32-bit)

Windows Vista Home Premium/Business/Enterprise/Ultimate Service Pack 2 or


later (32-bit)

Windows 7 Home Premium/Professional/Enterprise/Ultimate Service Pack 1 or


later (32-bit/64-bit)*4

Windows 8/Pro/Enterprise (32-bit/64-bit)*4

Windows 8.1/Pro/Enterprise (32-bit/64-bit)*4

Windows Server 2003 Standard Edition/Enterprise Edition Service Pack 2 or


Operating System later (32-bit)

Windows Server 2003 R2 Standard Edition/Enterprise Edition Service Pack 2 or


later (32-bit)

Windows Server 2008 Standard/Enterprise Service Pack 1 or later (32-bit/


64-bit)*3*4

Windows Server 2008 R2 Standard/Enterprise Service Pack 1 or later


(64-bit)*3*4

Windows Server 2012 Foundation/Essentials/Standard (64-bit)*4

Windows Server 2012 R2 Foundation/Essentials/Standard (64-bit)*4

Language English, French, German, Italian, Spanish, Dutch, Simplified Chinese*2

Others Microsoft .NET Framework 2.0

*1 For storing printer drivers, print configuration files, and installer packages.
*2 Different character codes cannot be used at the same time.
*3 without Hyper-V edition is not supported.
*4 64-bit version operates on WOW64.

9
1. Overview of Printer Driver Packager NX

The installer packages created in Printer Driver Packager NX can be used under the following operating
systems:

Operating Environment of Installer Packages

Supported Operating Systems

Windows XP Home Edition/Professional Edition (32-bit/64-bit)

Windows Vista Home Premium/Business/Enterprise/Ultimate (32-bit/64-bit)

Windows 7 Home Premium/Professional/Enterprise/Ultimate (32-bit/64-bit)


Windows 8/Pro/Enterprise (32-bit/64-bit)

Windows 8.1/Pro/Enterprise (32-bit/64-bit)

Windows Server 2003 Standard Edition/Enterprise Edition (32-bit/64-bit)

Windows Server 2003 R2 Standard Edition/Enterprise Edition (32-bit/64-bit)

Windows Server 2008 Standard/Enterprise (32-bit/64-bit)

Windows Server 2008 R2 Standard/Enterprise (64-bit)

Windows Server 2012 Foundation/Essentials/Standard (64-bit)

Windows Server 2012 R2 Foundation/Essentials/Standard (64-bit)

10
Drivers Supported by Printer Driver Packager NX

1.3 Drivers Supported by Printer Driver


Packager NX

Print configration file


Applicable Create
Driver Name Version Import external
Drivers Package Customizable
file (.RCF)
Ver1.1.0 or later O O -
PostScript Driver*1
Ver1.0.0.0 or later O O O

Model-Specific PCL 6 Driver Ver1.0.0.0 or later O O O


Printer Drivers Ver1.50 or later O -
LAN FAX Driver
Ver2.0.0.0 or later O - O
RPCS-R Ver1.0.0.0 or later O O O
Ver3.20.00
PostScript UD*1 O O -
Universal Ver3.3.0.0 or later
Printer Drivers PostScript UD Ver4.0.0.0 or later O O O
PCL6 UD Ver3.2.0.0 or later O O O
PCL 6 Driver
ver1.00 or later O - -
DDST (GDI) (SP C250/252)
Driver LAN FAX Driver
ver1.01 or later O - -
(SP C250/252)

*1 The different types of PostScript/PostScript UD drivers and their setting screens.


The printer drivers that have the following setting screens supports the customize function:

Supported Port Monitor Application

• SmartDeviceMonitor for Client Version 8.9.6.0 and up

11
1. Overview of Printer Driver Packager NX

Supported Server Software

• Device Manager NX Pro Version 1.1 or later

• Device Manager NX Enterprise Version 1.1 or later

12
2. Screen Configuration
The following section explains the screens and setting items of Printer Driver Packager NX.

In Printer Driver Packager NX, use the view list on the left side of the window to switch screen between
"Device View", "Driver Manager", and "Print Configuration File Manager".

2.1 Device View


In Device View, you can manage devices and create installer packages.

3
2

CQE200

1. Tool Bar
For details about the tool bar buttons, see page 13 "2.1.1 Tool Bar Items of Device View".
2. Group Tree
Displays the group hierarchy.
3. Device Information
Displays the information about the device registered to the group that is selected on the group tree.

2.1.1 Tool Bar Items of Device View

By clicking the buttons, you can register groups or devices and create installer packages.

Item Explanation Reference

Displays [Search Box] to specify


Search the search condition to search -
for devices or packages.

13
2. Screen Configuration

Item Explanation Reference

Imports the device information


Import Device Information
from a CSV file. page 26 "3.4.2 Importing
Exports the registered device Device Information"
Export Device Information
information to a CSV file.

Add Group Adds a new group.


page 18 "3.2 Adding a
Rename Group Renames the selected group.
Group"
Delete Group(s) Deletes the selected group.

Add Device Adds a new device.


page 20 "3.4.1 Adding the
Select to edit the device
Edit Device Device Information
information.
Individually"
Delete Device(s) Deletes the selected device.

page 32 "3.6.1 Creating a


Create Installer Packages Creates the installer package.
Package for Adding a Printer"

Deletes the installer packages page 41 "3.7.1 Specifying


Delete installer packages that match the specified criteria the Criteria and Deleting the
from the computer. Matching Packages"

Uploads packages to Device page 47 "5. "Device Manager


Upload Installer Package Manager NX Pro or Device NX Pro", "Device Manager NX
Manager NX Enterprise. Enterprise" Server Linkage"

Creates a batch installer page 39 "3.6.3 Creating a


Batch Package Creation
package. Batch Installer Package"

Creates a package for deleting a page 39 "3.6.2 Creating a


Create Cleaner
printer. Package for Deleting a Printer"

page 26 "3.4.2 Importing


Add New Printer Information Creates new printer information.
Device Information"

Select to edit the printer


Edit Printer Information
information.

Recreates the printer information -


Re-create Printer Information according to the default value
specified in the preferences.

Deletes all installer packages page 41 "3.7.2 Deleting All


Delete All Installer Packages
stored locally. Packages"

• These operations can also be performed from the [Tool Manager] menu.

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Driver Manager

2.2 Driver Manager


In Driver Manager, you can register printer drivers and view their information.

CQE201

1. Tool Bar
For details about the tool bar buttons, see page 15 "2.2.1 Tool Bar Items of Driver Manager".
2. Driver Information
Displays the driver information.

2.2.1 Tool Bar Items of Driver Manager

Click the buttons to register drivers and change how the items are displayed in the window.

Item Explanation Reference

Add Driver Adds a driver.

Delete Driver Deletes the selected driver. page 19 "3.3 Adding a


Printer Driver"
Click to edit the driver name and
Edit Driver
its description.

Displays the driver information


List View
as a list.
-
Displays the driver information in
Tree View
a hierarchical format.

15
2. Screen Configuration

2.3 Print Configuration File Manager


In Print Configuration File Manager, you can create and manage the print configuration files to customize
printer drivers.

CQE202

1. Tool Bar
For details about the tool bar buttons, see page 16 "2.3.1 Tool Bar Items of Print Configuration File Manager".
2. List View
Displays the default print configuration files that have already been created.

2.3.1 Tool Bar Items of Print Configuration File Manager

Click the buttons to create, edit, and delete print configuration files.

Item Explanation Reference

Click to create a print


Add Print Configuration File
configuration file.

Deletes the selected print


Delete Print Configuration File
configuration file. page 28 "3.5 Adding the
Click to edit a print configuration Print Configuration File"
Edit Print Configuration File
file.

Outputs the print configuration


Save Print Configuration File
file to an external folder.

16
3. Creating Installer Packages
This section explains how to create an installer package.

3.1 Process Flow of Creating Installer Package


1. Register a Printer Driver.

Register the printer driver to embed in a package to Printer Driver Packager NX.

For details, see page 19 "3.3 Adding a Printer Driver".

2. Add a device information.

Add the device information for creating a package.

For details, see page 20 "3.4 Adding the Device Information".

3. Create a print configuration file.

Create a print configuration file, and customize the setting items of the printer driver.

For details, see page 28 "3.5 Adding the Print Configuration File".

4. Create the installer package.

To create an installer package, link the device added in step 3 to the printer driver registered in step
2. You can also embed the print configuration file created in step 4.

For details, see page 32 "3.6.1 Creating a Package for Adding a Printer".

17
3. Creating Installer Packages

3.2 Adding a Group


You can create groups representing different sections or floors. Register devices in those groups to
manage them separately for each group. In Device View, add a group to register devices as required.

Up to seven lower-groups in a hierarchy can be created.

1. Click [Add Group] in Device View.

To create a lower group, select a group that is already created, and then click [Add Group].

2. Enter the group name.

3. Add a device to the group.

For how to add devices, see page 20 "3.4 Adding the Device Information".

To change the group name

Double-click the group for which you want to change the name.

To delete a group

Select the group you want to delete, and then click [Delete Group(s)].

When a group is deleted, the devices and lower groups that are registered under the group are also
deleted.

When a device is deleted, all of the installer packages linked to the device are also deleted.

• Specify the group name using between 1 to 17 characters. "\", "/", ":", "*", "?", """, "<", ">",
"|", "." are prohibited characters.

18
Adding a Printer Driver

3.3 Adding a Printer Driver


In Printer Driver Packager NX, register the printer driver to be embedded in the package.

1. Click [Add Driver] in Driver Manager.

2. Click [Browse...].

3. Specify the folder in which the INF file of the driver you want to add is located, and click
"Select Folder".

* Please note that INF files are not displayed in the folder selection dialog box. You can specify the
parent folder of subfolders that contain multiple drivers.
4. Click [Start Search].

5. Specify the driver model name of the driver to be added, and click [Start].
If information for more than one driver is contained in a single INF file, the search results will
appear on multiple lines. When a parent folder that contains multiple drivers is specified, all of the
drivers that can be added are displayed in a list.

6. Enter the driver name and its description.

7. Specify PDL and the bit number according to the added driver.

When the driver type has been recognized automatically, those items are automatically selected
accordingly and cannot be specified by the user. In this case, proceed to the next step.
Selectable, select the correct bit number for the driver. Otherwise, the driver cannot be installed
correctly.
8. Click [Next].

9. Click [Finish].

To edit the driver

You can change the driver name and its description.

Select the driver for which you want to edit the information, and then click [Edit Driver].

To delete the driver

Select the driver you want to delete. Click [Delete Driver], and then click [Delete].

• Do not change the subfolder names after downloading the driver from the Internet and extracting it.
If the driver subfolder names are changed, installation packages may not be created correctly.

19
3. Creating Installer Packages

3.4 Adding the Device Information


To create a package, you must first add the device information.

3.4.1 Adding the Device Information Individually

Add the device information manually.

1. In Device View, select the group for which you want to add a new device, and then click [Add
Device].

2. Configure each setting item, and click [OK].

Configurable Settings

Item Explanation Setting Required

Enter the display name of the device. 1 - 31 characters


can be entered.
Display Name Required
"\", ":", "/", "*", "?", """, ">", "<", "|", "!", "," are
prohibited characters.

Either [IPv4
Enter IPv4 address of the device with the valid IPv4 Address] or [Host
IPv4 Address
syntax. Name] must be
specified.

Enter the host name of the device. Specify in the Either [IPv4
FQDN format within 255 characters. Address] or [Host
Host Name
Single byte alphanumeric characters, ".", "-" and "_" Name] must be
can be used. specified.

Enter the model name of the device. Up to 256


characters can be entered.

When you start entering the model name, a list of the


registered printers whose name matches the entered
string appears. You can also select the model name
Model Name Required
from the displayed list.

Specify the model name that correctly matches the


model name registered in the driver. If the specified
model name does not match that of the driver, the
package cannot be created.

Enter the serial number of the device. Up to 256


Serial Number Optional
characters can be entered.

20
Adding the Device Information

Item Explanation Setting Required

Enter the MAC address of the device with the valid


MAC Address Optional
MAC address syntax.

Enter the location where the device is located. Up to


Location Optional
255 characters can be entered.

Enter a comment for the device. Up to 255 characters


Comment Optional
can be entered.

Serial Number, MAC Address, Location, and Comment are for device identification purposes only.
The machine functions normally even if those items do not match the actual device information.

3. Click [Edit Printer Information], and modify the printer information as necessary.

For the printer port information that can be specified, see page 21 "3.4.1.1 Printer Information".

4. Click [OK].

• When a device is added, the printer information configured in the preference setting is added.

• When you select a group and click [Delete Group(s)], all devices registered under the group are
deleted.

• When you delete a device, the package that is linked to the device is also deleted.

• The [Printer Name] and [Network Address] printer information are not automatically changed even
if the [Display Name] or [IPv4 Address] in [Edit Device] are changed. Run [Re-create Printer
Information] for devices that have had device information changed.

3.4.1.1 Printer Information

Configure the printer name and port settings for the driver to be installed.

[TCP/IP Port Information] Tab

Setting
Item Explanation Default value
Required

Specify the printer name. Up to 31


characters can be entered. *1
Printer Name Required $(displayname)
"\", ":", "/", "*", "?", """, ">", "<",
"|", "!", "," are prohibited characters.

Add Driver Model Specify whether or not to use driver


- On
Name model name as [Printer Name].

21
3. Creating Installer Packages

Setting
Item Explanation Default value
Required

Add Print Specify whether or not to use the name


Configuration File of the print configuration file as [Printer - On
Name Name].

Specify the network address. Up to 255


characters can be entered.

Only single byte alphanumeric


characters and ".", "-" and "_" symbols
can be entered.

However, the following restrictions apply


Network Address for symbols: Required $(ipaddress)

• Symbols cannot be used as the first


character

• "-" and "_" cannot be used directly


before or after "."

• "." cannot be entered continuously

Specify the port number. Set a value from


Port Number Required 9100
1 to 65535.

Specify whether or not to obtain the


SNMP Status Enabled Optional On
device information via SNMP.

Specify the SNMP community name.


Community Name Required *2 public
Specify within 15 characters.*2

Specify the SNMP index number. Specify


SNMP Device Index Required *2 1
a value from 1 to 10. *2

*1 More than 31 characters can be entered when using a variable, but the characters after the 31st are ignored
when converting printer name.
*2 This is required only when the [SNMP Status Enabled] check box is selected.

[LPR Port Information] Tab

Setting
Item Explanation Default value
Required

Specify the printer name. Up to 31


characters can be entered. *1
Printer Name Required $(displayname)
"\", ":", "/", "*", "?", """, ">", "<",
"|", "!", "," are prohibited characters.

22
Adding the Device Information

Setting
Item Explanation Default value
Required

Add Driver Model Specify whether or not to use driver


- On
Name model name as [Printer Name].

Add Print Specify whether or not to use the name


Configuration File of the print configuration file as [Printer - On
Name Name].

Specify the network address. Up to 255


characters can be entered.

Only single byte alphanumeric


characters and ".", "-" and "_" symbols
can be entered.

However, the following restrictions apply


Network Address for symbols: Required $(ipaddress)

• Symbols cannot be used as the first


character

• "-" and "_" cannot be used directly


before or after "."

• "." cannot be entered continuously

Specify the port number. Specify a value


Port Number Required 515
from 1 to 65535.

Specify the LPR settings. Up to 32


LPR Queue Name Required lp
characters can be entered.

Specify whether or not to enable or


disable Byte Count.
LPR Byte Counting When LPR byte count is enabled, the Optional On
Enabled driver confirms data transmission before
transferring print data. This may help
avoid errors from occurring.

*1 More than 31 characters can be entered when using a variable, but the characters after the 31st are ignored
when converting Printer Name.

23
3. Creating Installer Packages

[SMB/Windows Server Queue Information] Tab

Setting
Item Explanation Default value
Required

Specify the UNC path. Up to 31


characters can be entered. \\$(ipaddress)
UNC Path Required \$
Enter in the "\\<Server name>\<Shared (displayname)
name>" format.

Specify the method of installing the


driver when connecting to a shared
printer.

• Point & Print: Select this check box


to automatically download the
printer driver from the shared
printer.

• Install on Local Printer: Select this


check box to install the driver in the
package created in Printer Driver
Install Printer Driver Packager NX. Required Point & Print
The following functions cannot be used
when [Point & Print] is selected.

• [Set as Default Printer]

• [Use Specified User Account]

• [Use Print Configuration File]

• Specify $USERCODE$, $USERID$


and $USERNAME$ for the CSV file
used in [Use CSV File for User
Switching]

[SmartDeviceMonitor for Client - TCP/IP] Tab

Setting
Item Explanation Default value
Required

Specify the printer name. Up to 31


characters can be entered. *1
Printer Name Required $(displayname)
"\", ":", "/", "*", "?", """, ">", "<",
"|", "!", "," are prohibited characters.

24
Adding the Device Information

Setting
Item Explanation Default value
Required

Add Driver Model Specify whether or not to use driver


- On
Name model name as [Printer Name].

Add Print Specify whether or not to use the name


Configuration File of the print configuration file as [Printer - On
Name Name].

Specify the network address. Up to 255


characters can be entered.

Only single byte alphanumeric


characters and ".", "-" and "_" symbols
can be entered.

However, the following restrictions apply


Network Address for symbols: Required $(ipaddress)

• Symbols cannot be used as the first


character

• "-" and "_" cannot be used directly


before or after "."

• "." cannot be entered continuously

Specify the port number. Set a value from


Port Number Required 9100
1 to 65535.

*1 More than 31 characters can be entered when using a variable, but the characters after the 31st are ignored
when converting printer name.

[SmartDeviceMonitor for Client - IPP] Tab

Setting
Item Explanation Default value
Required

http://$
Specify the IPP port. Up to 1,023 characters
IPP URL Required (ipaddress):
can be entered.
631/printer

Specify the IPP user name. Up to 8


alphanumeric characters can be entered;
IPP user name *1 Required -
two-byte characters and symbols cannot be
entered.

25
3. Creating Installer Packages

Setting
Item Explanation Default value
Required

Specify the authentication password for the


IPP port settings. Up to 8 alphanumeric
IPP password *1 Required -
characters can be entered; two-byte
characters and symbols cannot be entered.

Select whether or not to use the proxy.

When the [Proxy Settings] check box is


Proxy Settings *1 Optional Off
selected, specify [Proxy Server Address] and
[Proxy Server Port].

Proxy Server Address Select the check box to use the proxy without
*1
Optional -
a specific user account.

Select the [Proxy Server Port] to use the


proxy.
Proxy Server Port *1 Optional -
When the check box is selected, specify
[User Name] and [Password].

Specify the proxy user name. Up to 31


User Name *1 characters can be entered. Two-byte Optional -
characters and “:” cannot be entered.

Specify the proxy password. Up to 8


Password *1 characters can be entered. Two-byte Optional -
characters cannot be entered.

*1 This item does not appear in the screen of preferences setting.

• Select a group and click [Delete Group] to delete all of the devices in the group.

• When a device is deleted, all linked packages are also deleted.

3.4.2 Importing Device Information

You can import the device information that was exported from Printer Driver Packager NX or Device
Manager NX.

In the CSV file that was exported from Printer Driver Packager NX, the device identification information is
stored as "DEVICEID". If the imported device information contains the same "DEVICEID" as already
registered, the device information will be overwritten. The device of the same name but with different
"DEVICEID" is added separately as a new device.

1. Click [Import Device Information] in Device View.

2. Click [Browse...].

26
Adding the Device Information

3. Select the CSV file to import, and then click [Import].

If the first row in the CSV file does not contain the field names, clear the [The first line contains item
names] check box.

To overwrite a device ID that already exists with the name, select the [Overwrite the device
information with the same ID with the registered device information.] check box.

4. Click [Import].

If the CSV file you want to import was not created by Printer Driver Packager NX, proceed to Step 5.

If the CSV file you want to import was created by Printer Driver Packager NX, proceed to Step 7.
5. Select the setting item in the middle left part of [Import CSV File], and click [Select].

The field name or column number in the imported CSV file is assigned to items such as DISPLAY
NAME, MODEL NAME in the middle right part.

Click the item name such as DISPLAY NAME and MODEL NAME to which you want to assign the
imported item before clicking [Select].

6. When you are finished allocating all items, click [Preview].

7. Click [Next].

8. Click [Finish].

If there is no printer information in a device imported from a CSV file, the printer information is
automatically generated.

• When a device for which printer information is already created is overwritten by importing from a
CSV file, the printer information is not updated. Run [Re-create Printer Information] for devices whose
device information was overwritten when the CSV file was imported.

27
3. Creating Installer Packages

3.5 Adding the Print Configuration File


Printer Driver Packager NX manages the customized information of printer drivers using print
configuration file

You can specify the customized value for the default settings of the printer function, lock values of setting
items, and select to show or hide certain setting items. You can also set a pop-up dialog for entering/
confirming the authentication and user information when printing.

1. Click [Add Print Configuration File] in Print Configuration File Manager.

2. Select [Display All Available Device Models] or [Display Only Device Models on the Device
List in Device View].

• Display All Available Device Models

Displays all device models of the registered driver.

• Display Only Device Models on the Device List in Device View

Displays only the device models of the devices that are registered in the device view.

3. Select the device model and the driver model, and then click [OK].

4. Select [Newly Create] or [Import External File] under [Add Print Configuration File], and click
[OK]. For details on drivers that support addition of print configuration files, see page 11
"1.3 Drivers Supported by Printer Driver Packager NX".

• Newly Create

You can select the driver that can be customized.


• Import External File

1. Specify the RCF file you want to import.

- RCF file

Data file containing PS driver or PCL6 driver that was customized in Printer Driver
Editor.

2. Specify the file, and then proceed to Step 8.

5. Customize the print settings of the printer driver.

• Changing the default values

Click the "Default Setting" column of the setting item, and select the value you want to set as its
default from the drop down list.

You can change the default value in the screen that appears by clicking the [Details...] button.

• Locking the settings values

Click the "Lock/Unlock" column of the setting item, and select [Lock] from the drop down list.

You can lock the default value in the screen that appears by clicking the [Details...] button.

28
Adding the Print Configuration File

• Hiding the setting value

1. Select the setting item name, and click the [Details...] button.

2. Click the "Display/Do not Display" column of the setting item, and select [Do not Display]
from the drop down list.

3. Click [OK].

• A popup dialog appears.

1. Click [Option Configuration] tab, and select the check box of the dialog you want to
show.
2. If the dialog that you want to display has the [Option Configuration] setting, select the
default value of the text string you want to display in the dialog box from the pop-up
menu.

6. Click (Save).

7. Click (Exit).

8. Enter the print configuration name, and click [OK].

• For the types of the printer driver, see page 11 "1.3 Drivers Supported by Printer Driver Packager
NX".

• The functions on the [Option Configuration] tab are not available in the PS and RPCS raster drivers.

• The setting items of the printer function, the name displayed on the screen, and the setting values
you can select vary depending on the type of device or printer driver you are using. For details
about each printer function, see the manual provided with the device you are using or the printer
driver Help.

• When an external file is imported to create a print configuration file, the print configuration items
cannot be edited using Printer Driver Packager NX.

• When importing an rst file, create an rst file on the same PC that Printer Driver Packager NX is
installed on, and import into this file. An external file cannot be imported if the path described in
the lst file created at the same time as the rst file is different.

• If the driver used as the basis for the print configuration file is deleted from Printer Driver Packager
NX, the print configuration file is grayed out and cannot be edited.

Printing Configration File Management

• For some printer drivers, the notations of selections and functions that are displayed in Ez
Customizer and the ones that are displayed in the UI after installing the printer driver can differ.

• For the PostScript printer driver on a device equipped with the optional duplex printing function, the
default value for duplex units or duplex printing from the printer driver must be manually set after the
driver is installed.

29
3. Creating Installer Packages

• If a EMF spool is enabled from the printer driver's print settings with a driver that has been enabled
for the function to display the pop up dialog while printing, the dialog will not be displayed before
printing. If displaying a dialog before printing, do not enable the EMF Spool in the printer settings
of the printer driver.

• To apply the print settings file in the Universal Driver, the following must be done after installing the
driver.

1. Open "Devices and Printers" → "Printer Properties" → "Printer Selection."

2. In "Select a Printer," select the same model as the one used to create a print configuration file.

3. Press the "Update Now" button.

4. Press the "OK"/"Apply" button.


(PS Universal Driver V3.13 or earlier. Be sure to run with administrative privileges.)

• If the PS Driver for Universal Print is installed the default value for duplex units or duplex printing
must also be manually changed from the printer driver after the driver is installed, for the printer
model which supports duplex units or duplex printing.
(PS Universal Driver V3.13 or earlier. Be sure to run with administrative privileges.)

• With some PS drivers, dual sided print and print resolution settings are not available. For more
information, please refer to the Printer Driver Packager NX download page.

3.5.1 Setting items of the pop-up dialog box

The following setting items can be displayed in the pop-up dialog box. The setting values that are
displayed on the screen vary depending on the type of the device or printer driver you are using. For
details about each item, see the manual provided with the device you are using or the printer driver Help.

[Job Type Details] Dialog

Displays a dialog box according to the print method specified when printing. For example, a dialog
box displaying the User ID and password appears when sample print or locked print has been
selected.

From the pull-down menu, select the initial value of the authentication information that is displayed
in the dialog. The following initial values can be selected:

• [Default]

Displays the authentication information that is preconfigured in the printer driver.

• [Blank]

Leaves the input box blank.

• [Login User Name]

Displays the login name of the Windows account.

[User Code] Dialog

Displays the user code confirmation dialog box.

30
Adding the Print Configuration File

[Classification Code] Dialog

Displays the classification code confirmation dialog box.

[Authentication] Dialog

Displays the authentication information confirmation dialog box.

From the pull-down menu, select the initial value of the authentication information that is displayed
in the dialog. The following initial values can be selected:

• [Default]

Displays the authentication information that is preconfigured in the printer driver.

• [Login User Name]

Displays the login name of the Windows account.

[Single Sign-On Authentication] Dialog

Displays the authentication dialog box when the login user name and password of the device do
not match the login user name and password of the Windows account.

From the pull-down menu, select the initial value of the authentication information that is displayed
in the dialog. The following initial values can be selected:

• [Default]

Displays the authentication information that is preconfigured in the printer driver.


• [Login User Name]

Displays the login name of the Windows account.

• The [User Code] Dialog and the [Single Sign-On Authentication] Dialog cannot be specified
simultaneously.

31
3. Creating Installer Packages

3.6 Creating Installer Packages (Output)


The following installer packages can be created in Printer Driver Packager NX:

Packages for adding printers

You can create an installer package that has the customized initial values (default settings) for the
printer function. You can also set certain setting items to be displayed or hidden or customize the
settings of the optional functions in the installer package.

For details, see page 28 "3.5 Adding the Print Configuration File".

Packages for deleting printers


You can create packages for deleting a printer driver from the computer on which the package is
executed.

Batch Package

You can create an installer to install multiple packages for installing printers.

3.6.1 Creating a Package for Adding a Printer

1. Select a device for which to create a package in Device View, and then click [Create Installer
Packages].

2. Select the items to be embedded in the installer package.

For details on the setting items, see page 33 "3.6.1.1 Setting items in the Create Installer
Packages screen".

3. Click [OK].

4. Specify the save location of the created package.

A folder representing the hierarchy of the group to which the device belongs is created inside the
specified folder.

5. The list of the packages that will be created appears. Check the list and click [Start].

6. Confirm that creating the package is complete, and then click [Close].

• If [Output Package to External Folder] is on, the following two files are output when the package is
successfully created.

- Created installer package (extension = exe)

- Package log file in which setting information is saved when the package is created
(extension = txt)

• At least 800MB of free HDD space is required in the Printer Driver Packager NX installation folder
to create a package.

32
Creating Installer Packages (Output)

3.6.1.1 Setting items in the Create Installer Packages screen

[Basic] tab

Item Explanation Default value

Enter a comment in the package.

The entered comment is set as the printer


icon comment.
Comment*1 -
When multiple packages are created
simultaneously, all packages will be set
with the same comment.

Select whether or not to specify the printer


as the default printer.

Under the following conditions, settings for


the "Default Printer" package will not
work.
Set as Default Printer • Using a shared printer (Point & Print) Off
port

• Using a USB port

• If the [Use Specified User Account] is


set, a package creation error will
occur.

Only the driver is updated. Printers are not


added. An error occurs at installation in
the following cases.
Update Driver*2 Off
• When the same driver is not installed

• When the version of the installed


driver is the same or newer

Specify how the installer package behaves


when a printer of the same name already
exists on the destination computer.
Operations to Perform When When [Add a unique suffix to printer
Add a unique suffix to
a Printer with the Same name] is selected, the installer adds
printer name
Name Exists unique suffix to the printer name when
installing the driver.

When [Overwrite] is selected, the installer


overwrites the existing printer.

33
3. Creating Installer Packages

Item Explanation Default value

Select whether or not to create the


package in silent install mode.

Silent mode is a mode that disables


displaying to the screen. If an error occurs,
it will not be displayed on the screen.
Silent Mode Off
(Please refer to the error log)

However, the User Account Control (UAC)


notification dialog, things like digital
signature warnings, and the screen the OS
shows will be displayed.

Select whether or not to display a pop-up


Pop Up the Installation dialog box to confirm installation. Off
Completion Dialog Box
0 - 510 characters can be entered.

The printer properties window


automatically opens when the package is
installed.

Bidirectional communication with the


device occurs at this time and information
Perform Bidirectional such as the device option settings is
Communication on updated. Off
Installation Click the [OK] button to close the printer
properties window, and the changes are
saved.

Please note that when the window is


closed using the [Cancel] button, the
acquired information is not saved.

34
Creating Installer Packages (Output)

Item Explanation Default value

Select the port to be created. If more than


one port is selected, a package is created
for each selected port.

Only when you select


[SmartDeviceMonitor (TCP/IP)] or
[SmartDeviceMonitor (IPP)] and specify
Port Selection [Installer Path for SmartDeviceMonitor for Only TCP/IP set to On
Client] in [Preferences], you can select
[Install SmartDeviceMonitor for Client] on
the [Advanced] tab.

If you select [USB], you can create a


package which installs a printer driver
without using the printer's default name.

Specify the version of the package.

By assigning version numbers to


packages, you can confirm the package
versions installed on different computers
and manage the drivers more easily.

If [Default] is selected, the package version


is set to "V1.0.0" when no package has
been created for the selected driver model.
The major version number is incremented
Package Versioning if the package already exists and the Default
driver has been updated, and the minor
version number is incremented if the driver
has not been updated.

If [Minor upgrade] or [Major upgrade] is


selected, the minor or major version
number of the package is incremented.

If [Specified Version Number] is selected,


you can specify any desired version
number.

Select the driver for which to create a


package. If more than one driver is
Driver Model Selection On
selected, a package is created for each
selected driver.

35
3. Creating Installer Packages

Item Explanation Default value

Select whether or not to embed the print


configuration file of the driver in the
package. If more than one file is selected,
a package is created for each selected
file.

When [Port Selection] is as follows, the


Use Print Configuration File printer settings are not reflected on the Off
printer even if a print setting file is
specified.
• When Point & Print is set in [SMB/
UNC Path]*3
• [USB]

The created package is output to the


specified folder.
Output Package to External When this setting is off, the package is On
Folder stored as internal data and can only be
used for batch installer package creation
or for uploading to the server.

*1 Package comments are added from Printer Driver Packager NX V1.1. For versions prior to V1.0.3, the entered
comment is set to the printer icon when the device is edited.
*2 When updating the driver, update installation may fail if the version of the old LAN FAX Driver is 1.77.0.0 or
earlier. Use version 1.79.0.0 or later for update. Alternatively, delete the old driver and then install the new one.
*3 When installing the Point & Print printer on a client PC, the print settings configured with Printer Driver Packager
NX are not reflected. However, when a driver is installed to (Point & Print) shared printer server, the print settings
are reflected just as in a normal driver installation. When the client PC is then connected to a Point & Print
printer, the print settings are reflected as normal.

36
Creating Installer Packages (Output)

[Advanced] tab

Item Explanation Default value

Configure the printer information related


to the [TCP/IP] and [IPP] settings for
SmartDeviceMonitor for Client.

Only when you select the [Port Selection]


check box on the [Basic] tab and specify
[Installer Path for SmartDeviceMonitor for
Install SmartDeviceMonitor
Client] in [Preferences], you can enable Off
for Client
the [Install SmartDeviceMonitor for Client]
setting.

If you are not installing


SmartDeviceMonitor for Client, clear the
[SmartDeviceMonitor (TCP/IP)] or
[SmartDeviceMonitor (IPP)] check box.

Select whether or not to share the printer.

When sharing the printer, the user name is


used as the shared name if [Use Display
Name as a Shared Printer Name:] is
selected. When [Specify Shared Printer
Share Printer Name] is selected, specify the shared Off
name.
0 - 31 characters can be entered.

Single byte spaces, "/" and "\" are


prohibited characters.

You can set different setting values for


each use using the individual
configuration file.
Use CSV File for User
For details about individual configuration Off
Switching
file, see page 59 "7.2 Creating the
Individual Configuration File".

0 - 250 characters can be entered.

37
3. Creating Installer Packages

Item Explanation Default value

Specify the user account to use when


executing the package to install the printer
driver. When creating a driver installation
package for users who do not have the
appropriate privilege, specify a user
account that has the administrative
privilege.

The following restrictions apply.

• A shared printer (Point & Print) port


cannot be selected.
Use Specified User Account • The user code/user ID/user name of Off
an individual configuration file (CSV)
cannot be set.

• A default printer cannot be set.

Domain/PC name: 0 - 255 characters can


be entered.

User name: 0 - 20 characters can be


entered.

Password: 0 - 127 characters can be


entered.

• Package Installation for the [SmartDeviceMonitor (TCP/IP)] port and [SmartDeviceMonitor (IPP)] port

SmartDeviceMonitor for Client needs to be installed in order to install a package for the
[SmartDeviceMonitor (TCP/IP)] port or [SmartDeviceMonitor (IPP)] port.

The SmartDeviceMonitor for Client installer can be incorporated into the installation package for
environments in which SmartDeviceMonitor for Client is not installed.

Follow the procedures below to incorporate the SmartDeviceMonitor for Client installer into the
installation package.

1. Set the [Installer Path for SmartDeviceMonitor for Client] in the [Installer Package] preferences.

2. Set [Install SmartDeviceMonitor for Client] to On in the [Advanced] tab of the package
creation window.

The [Install SmartDeviceMonitor for Client] setting is disabled by default. The following conditions
are required to enable it.

• The [Installer Path for SmartDeviceMonitor for Client] is set in the preferences

• The [SmartDeviceMonitor (TCP/IP)] or [SmartDeviceMonitor (IPP)] port is selected in the [Basic]


tab of the package creation window

38
Creating Installer Packages (Output)

3.6.2 Creating a Package for Deleting a Printer

The following section explains how to create a package that deletes the printer name, printer ports, and
printer drivers in a batch from the computer on which the package is executed.

1. Click [Create Cleaner] in Device View.

2. To specify the printer driver to be uninstalled, select the check box for the printer model you
want to uninstall.

3. Click [OK].
4. Specify the save location of the created package, and then click [OK].

5. Click [Close].

• If the [Pop up a dialog box for cleaner completion.] check box is selected, a completion message
will appears when deleting the printer is complete.

• The names of the drivers registered in Printer Driver Packager NX are displayed in the [Driver Model
Name] list. The names of the drivers that have been already removed from Printer Driver Packager
NX are also displayed and a package for deleting those drivers can be created.

• If you execute a package for deleting a printer on a computer where more than one printer is
installed, all the printer names that match the driver model specified in the package are deleted.

• "32bit" and "64bit" folders are created in the specified folder, and a package for deleting a printer
for each of the 32-bit and 64-bit versions of Windows are output into the respective folders.

• The file name of the package for deleting a printer is Cleaner.exe.

3.6.3 Creating a Batch Installer Package

The following section explains how to create an installer to install more than one package as a batch.

The package for adding a printer must be created before creating a batch package. For how to create a
package for adding printers, see page 32 "3.6.1 Creating a Package for Adding a Printer".

1. Select a device in Device View, and then click [Batch Package Creation].

2. On the [Basic] tab, select the package to embed in the installer.

3. On the [Advanced] tab, select the behavior of the installer.

• [Silent Mode]

Select whether or not create the installer in silent install mode.

• [Pop Up the Installation Completion Dialog Box]

Select whether or not to display a completion message when the installation process is
completed.

39
3. Creating Installer Packages

• [Use Specified User Account]

To specify the executing user of the driver installer, select this item and specify the domain
name, user name, and password.

4. Click [OK].

5. Specify the output location of the installer to be created, enter its name, and then click
[Save].

6. Confirm that creating the installer file is complete, and then click [Close].

• In the created Batch Installer Package, the [Silent Mode], [Pop Up the Installation Completion Dialog
Box], and [Use Specified User Account] settings configured in the procedure above can be
enabled. If these settings are enabled, the individual settings of the embedded installer packages
are ignored.

40
Deleting Installer Packages

3.7 Deleting Installer Packages


There are two methods of deleting a package. One is to delete packages that match certain criteria at
once, and the other is to delete all packages that are stored locally in a batch.

3.7.1 Specifying the Criteria and Deleting the Matching Packages

You can delete packages that match the specified criteria from the devices in the selected group or from
the packages that are linked to the selected devices.

1. Select a device in Device View, and then click [Delete installer packages].

2. Specify the package you want to delete.

• Port Selection

Specify the protocol of the printer port to narrow down the selection.

• Package Versioning

Specify the version of the package to narrow down the selection. If you select [Or Greater], all
packages with the specified version or higher are selected. If you select [Or Less], you can
select all packages with the specified version or lower.

• Driver Model Selection

Specify the model name of the printer driver to narrow down the selection.

• Installer Package Selection

Select the packages to be deleted in the list of packages that match the specified criteria.

3. Click [Delete].

3.7.2 Deleting All Packages

You can delete all the packages linked to the selected device.

1. Select a device in Device View, and then click [Delete All Installer Packages].

2. Confirm the package to be deleted, and then click [Delete].

41
3. Creating Installer Packages

42
4. Executing Installer Packages

4.1 Executing a Package for Adding a Printer


When the EXE file is executed, the following are added to the environment in which the package is
executed.

• "Printer"

A printer icon is created with the printer name set by the printer information in the "Devices and
Printers" list. If a printer icon with the same name already exists on the installation PC, an icon is
created in accordance with the conditions set in the installer package.

* Please note if the icon name is changed manually, the package cannot be deleted correctly when
it is uninstalled from the "Programs and Features" list.

• "Programs and Features"

The [Printer Name [Driver Model Name]] are registered in "Programs and Features" of the Control
Panel ("Add or Remove Programs" in Windows XP and Windows Server 2003).

* When the package is uninstalled from "Programs and Features", the corresponding printer, port
and driver are deleted. However, the port and driver are not deleted if they are being used by a
different printer.

However, driver update packages are handled as described below.

• “Printer”

Is not added.

The existing printer icon is saved, but the setting contents of the printer icon may be cleared and
returned to the initial values depending on the type of printer driver. See the README or driver
information for the latest information.

• “Programs and Features”

The name “UpdateDriver [Driver Model Name]” is registered in “Programs and Features”.

• The default settings specified in the print configuration file are lost if the printer name is changed
after installation. Reinstall the package if you change the printer name.

• If the same driver is already installed in the environment in which the package is being installed, the
installation process is skipped if the version of the driver included in the package is older than that
of the installed driver.

• If a printer with the same name as the printer name in the installation package already exists in the
environment in which the package is being installed, either the existing printer name is overwritten
or the name of the printer to be installed is renamed and added. (See [Operations to Perform When
a Printer with the Same Name Exists] setting in “3. Creating Installer Packages” on page 33.)

43
4. Executing Installer Packages

• If a print port with the same name as the print port in the installation package already exists in the
environment in which the package is being installed, the existing print port is used unchanged in the
installation.

• An error/warning message is displayed in the following cases even if an installer package set to
silent mode is executed.

- When the UAC settings are enabled and the installer package is executed in an account other
than a built-in administrator that belongs to the Administrators group

- When an OS error occurs during installation

• In cases where a package set with [Add a unique suffix to printer name] is installed when a printer
with the same name already exists in the environment and the package is then uninstalled from
"Programs and Features" in the Control Panel, the operations are as follows.

- When the same package is installed multiple times:

Only one (package) program is displayed in "Programs and Features". When uninstalled, only
the most recently installed printer is deleted, and the (package) program disappears from
"Programs and Features".

- When separate packages (with the same printer name) are installed:

The number of (package) programs installed are displayed in "Programs and Features".
When uninstalled, the printer that corresponds to the selected (package) program is deleted.

• In the case of Point & Print shared printers, the printer icon is only created for the executing user.

• When installing a shared printer package, ensure that the URL can be connected to when installing
the package. For example, a package installation error occurs if the login name and password
need to be entered to connect.

• The printer icon will always be overwritten in the case of shared printers and USB printers.

• Follow the steps below to install a USB printer.

1. Install the package before connecting the USB cable.

2. Connect the USB cable after completing the installation.

3. When the USB cable is connected, the Plug & Play function in Windows OS automatically
recognizes the printer, and a printer icon of the installed driver is created.

4.2 Executing a Package for Deleting a Printer


The following items are deleted when a package for deleting a printer is executed. Nothing is displayed
on the screen when a package for deleting a printer is executed correctly.

• All printer icons of the specified driver model

• Specified driver files (also deleted from the OS "Installed printer drivers")

• Print port (however, ports that are currently being used by other drivers or printer icons are not
deleted)

44
Executing a Batch Installer Package

• Specified printer drivers (however, printer drivers that are currently being used by other drivers or
printer icons are not deleted)

• Printer drivers added to the "Delete program" list when a package created using Printer Driver
Packager NX is executed

• USB ports are not deleted. The printer icons and printer drivers are also not deleted for USB port
drivers that are installed by packages created using Printer Driver Packager NX.

• The drivers, ports and printer icons are not deleted even if the USB port package is uninstalled from
"Programs and Features" in the Control Panel. Drivers and printer icons are deleted by the package
for deleting drivers.

• Printer drivers installed using Point & Print are not deleted by the package for deleting drivers.

• When a Point & Print shared printer package is uninstalled from "Programs and Features" in the
Control Panel, the [Failed to disconnect network printer.] message may be displayed and
uninstallation may fail. In this case, either use a package for deleting a printer or delete the printer
manually.

• If there is a print job remaining in Windows Spooler, overwriting of the printer icon or execution of
the package for deleting a driver fails.

• The execution order of installer packages in the batch installer package is not set and cannot be
specified.

4.3 Executing a Batch Installer Package


When executing the batch installer package, the packages selected and embedded in "3.6.3 Creating
a Batch Installer Package" are executed in order one at a time.

45
4. Executing Installer Packages

46
5. "Device Manager NX Pro", "Device
Manager NX Enterprise" Server Linkage
You can link to the installer package distribution function of "Device Manager NX Pro" or "Device
Manager NX Enterprise".

You can upload installation packages created using Printer Driver Packager NX to "Device Manager NX
Pro" Server or "Device Manager NX Enterprise" Server, and register associations to devices in the
Server. This creates a very easy to understand distribution method for installation packages because users
can select the device that they want to use in the Server and then download the corresponding
installation package.

1. Set the address information of the server in the preferences beforehand in order to link with "Device
Manager NX Pro" or "Device Manager NX Enterprise". (See page 49 "6. Editing the Printer Driver
Packager NX Preferences")

2. Create an installer package as normal. (See page 17 "3. Creating Installer Packages")

3. Select the device or group that includes the created installer package, and specify [Upload] from
the menu or button.

4. Select the installer package to upload from the upload window to upload it. (A server login window
is displayed the first time you upload an installer package. It is not displayed on the second and
subsequent times.)

• The roles of the "Device Manager NX Pro" or "Device Manager NX Enterprise" that can upload an
installer package are as follows.

- Full Admin

- Device Admin
• Alternatively, when creating a new role, assign "DeviceAdvancedWrite" privilege or copy an
existing role that contains "DeviceAdvancedWrite" privilege.

* For details on roles (privileges) and the handling of uploaded installer packages, see the "Device
Manager NX Pro" or "Device Manager NX Enterprise" manual.

• Packages that can be uploaded to the server are as shown below.

- TCP/IP port package

- LPR port package

- SmartDeviceMonitor (TCP/IP) port package

- SmartDeviceMonitor (IPP) port package

- USB port package

• The following packages cannot be uploaded.

- Package for adding a printer (SMB/UNC path, driver update)

- Package for deleting a driver

47
5. "Device Manager NX Pro", "Device Manager NX Enterprise" Server Linkage

- Batch installer package

• When linking to "RICOH Device Manager Pro", you do not need to create packages for each
device if the driver, model and settings are the same. It is recommended that you create and upload
a package using the steps below.

1. Create one package specifying the address of the representative device.

2. Run an installation test beforehand using the created package.

3. If the test is successful, upload the package.

When the user downloads an installer package from "RICOH Device Manager Pro", the port
information of the installer package is automatically overwritten with the IP address or host name of
the appropriate device.

• The [Use Specified User Account] option (see page 38) can be updated using the “Account for PDP
NX Driver Package Installation” setting in “Device Manager NX Pro” Server or “Device Manager
NX Enterprise” Server when an installer package is created. However, this setting will be applied to
all uploaded packages because this installation account setting is a shared setting throughout the
Server system as opposed to a setting in individual packages. Use the “Printer Driver Packager NX”
settings to switch to package units. Also, please note that when an installer package is created with
the [Use Specified User Account] setting Off and the user account information is rewritten on the
Server, the package may not operate correctly due to the combination of settings. For details, see
the restrictions described in the explanation of “Use Specified User Account” on page 38.

48
6. Editing the Printer Driver Packager
NX Preferences
On the [Preferences] screen, you can configure various settings of Printer Driver Packager NX, such as the
initial value of printer information and the location for storing created files.

Click [Preferences] in the [Tools] menu to open the [Preferences] screen.

6.1 Setting Items under Preferences


The following setting items are available on the Preferences screen:

• [General]

Configure the general settings of Printer Driver Packager NX.

• [Device View]

Configure the settings for Device View.

• [Installer Package]

Configure the settings for package creation.

• To reset the settings in the currently displayed screen to their initial values, click [Reset to Default].

6.1.1 General

Configure the following items to set the logging and display language settings.

Logging Level

Specify how frequently the log is recorded.

Select from [OFF], [ERROR], or [DEBUG], or use the slider.

All user operations performed in Printer Driver Packager NX are recorded in the log. Select [ERROR]
to record log regarding errors. If you want to record a more detailed log, select [DEBUG].

Language

Select the display language of Printer Driver Packager NX.

Also, you can change the language displayed during driver installation or uninstallation by the
created installer package.

Server Settings

Configure the linked servers. (See page 47 "5. "Device Manager NX Pro", "Device Manager NX
Enterprise" Server Linkage")

Set the information of the server to be linked in [Server Address], [Port Number] and [SSL
Connection].

49
6. Editing the Printer Driver Packager NX Preferences

6.1.2 Device View

You can specify how to edit the device information on the [Device View] screen and the initial settings of
the printer information.

Some of the items accept variables. For the available variables, see page 50 "6.1.2.1 Variables that
can be used in Device View".

Enter

Select whether or not to display a pop-up dialog box to edit the device information when editing the
information on the Device View screen.

When the [Enable Edit Device Dialog Box] check box is cleared, you can directly enter the
information on the device list view.

Port Default Settings

Specify the initial values of the port that is used when creating new printer information.

The settings for [TCP/IP Port], [LPR Port], [SMB/Windows Server Queue Information],
[SmartDeviceMonitor for Client - TCP/IP] and [SmartDeviceMonitor for Client - IPP] can be configured
on the corresponding tabs.

When you are finished specifying each item, click [Apply].

• For details about port settings, see page 21 "3.4.1.1 Printer Information".

6.1.2.1 Variables that can be used in Device View

The following variables can be specified in [Device View] under [Preferences]. A variable is replaced by
a different value for each device such as its IP address and model name, and the resulting value is
registered as the default value in the device information.

Variables are replaced by the values specified when registering the device information. For details about
adding device information, see page 20 "3.4 Adding the Device Information".

Usable Variable List

Variables Explanation

This variable will be replaced by the IP address of the device. If no IP address


$(ipaddress) is assigned to the device, this variable will be replaced by the host name of
the device.

This variable will be replaced by the host name of the device. If no host name
$(hostname) is specified on the device, this variable will be replaced by the IP address of
the device.

$(displayname) This variable will be replaced by the display name of the device.

50
Setting Items under Preferences

Variables Explanation

$(modelname) This variable will be replaced by the model name of the device.

$(serialnofile) This variable will be replaced by the serial number of the device.

$(macaddress) This variable will be replaced by the MAC address of the device.

$(location) This variable will be replaced by the location information of the device.

$(comment) This variable will be replaced by the comment of the device.

• An error occurs and the specification fails when a variable other than the ones listed above is
specified.

6.1.3 Installer Package

You can specify the settings such as the output destination of the created installer package and the
location of the printer driver.

Some of the items accept variables. For the available variables, see page 53 "6.1.3.1 Usable variables
in Installer Package".

Setting
Item Explanation Default value
Required

$(displayname)_$
Specify the generation rule of package (portname)_$
Package Name file names. Up to 250 characters can Required (drivermodelname
be entered. )_$(bit)Bit_$
(msiversion)

Specify the destination folder for the


package to be managed by Printer
Driver Packager NX. Up to 100
characters can be entered.

"*", "?", """, "<", ">", "|" are


Output Folder prohibited characters. Required $(packagerfolder)
The following subfolder is created
directly under the specified folder, and
the packages that have been created
are output to this folder:

\package\RICOH\PRINTER

51
6. Editing the Printer Driver Packager NX Preferences

Setting
Item Explanation Default value
Required

Specify the folder for storing the printer


driver to be managed by Printer Driver
Packager NX. Up to 250 characters can
be entered.

"*", "?", """, "<", ">", "|" are


prohibited characters.

The lengths of all the file paths are


Folder to Save required to be within 250 characters. Required $(packagerfolder)
Driver
The printer driver will be stored in the
following subfolder directly under the
specified folder.

\system\REGISTERED_DRIVERS

The length (number of characters) of


"Drive name: Folder name + File name"
must be within 250 characters.

Specify the maximum number of


processes executed (number of threads)
when creating a package. A greater
Max No. of Threads Optional 1
value increases the computer's
workload but may shorten the process
time. Specify a value between 1 and 5.

When creating a package that installs


SmartDeviceMonitor for Client, specify
Installer Path for the path name where the installer
SmartDeviceMonitor (Setup.exe) of SmartDeviceMonitor for Optional -
for Client Client is located. You can also manually
enter the path name.

Up to 240 characters can be entered.

52
Setting Items under Preferences

6.1.3.1 Usable variables in Installer Package

You can use variables when specifying [Installer Package] under [Preferences].

The following variables will be replaced by the corresponding values such as the display name of the
device or driver model name according to the different device or driver when creating a package:

Usable Variables in [Package Name]

Variables Explanation

$(displayname) This variable will be replaced by the display name of the device.

This variable will be replaced by the name of the printer language (PDL)
$(pdlname)
used on the device.

$(drivermodelname) This variable will be replaced by the driver model name.

$(bit) This variable will be replaced by "32bit" or "64bit".

$(msiversion) This variable will be replaced by the MSI Version of the package.

$(portname) This variable will be replaced by the port name.

The following variables will be replaced by the path name where Printer Driver Packager NX is installed
when a package or saving drivers are created:

Usable Variables in [Output Folder] and [Folder to Save Driver]

Variables Explanation

Variables will be replaced by the following path name when a package is


created or drivers are saved:
$(packagerfolder)
C:\Ricoh\Printer Driver Packager NX

(If Printer Driver Packager NX is installed in the default location)

• A blank space in the replacing string will be replaced by an underscore (_).

• An error occurs and the specification fails when a variable other than the ones listed above is
specified.

53
6. Editing the Printer Driver Packager NX Preferences

54
7. Appendix
The following section explains how to create the individual configuration file to be embedded in an
installer package. It also explains the troubleshooting procedures.

7.1 Supplementary Information


This section provides additional information for when using Printer Driver Packager NX.

7.1.1 Precautions for Setup

Please note the following points when setting up Printer Driver Packager NX on a PC for the first time.

Install

• Please run the setup.exe.

It will expand the program to the specified folder.

• If installing on Windows Server 2012 or later or Windows 8 or later, an Internet connection is


required for the ".NET Framework" installation.

This installation may take up to ten minutes.

Startup

• Please run packager.exe which is directly under the folder that was specified during installation.

• For this program, please run with administrator privileges.

Uninstall

• Please delete the installation folder.

• Please note that when deleting the folder, all created information (drivers, packages, etc.) will also
be deleted.

7.1.2 Precautions when Creating Installer Packages

Please note the following points when creating installer packages using Printer Driver Packager NX.

Device view

• When using a LAN Fax Driver, see Readme.txt that is included with the driver. Please specify the
printer name that corresponds to the model in the model name field of the device information
section.

Driver management

• Concerning the page description language (PDL) and number of bits (32/64) for the driver, be sure
to check the Readme.txt and enter the correct information. Not having the correct number of bits can
especially cause problems with behavior.

55
7. Appendix

• Symantec anti-virus software may detect some of the files in the RPCS raster driver as a virus during
installation. For this case, please update the anti-virus software and virus definitions before installing
the RPCS Raster driver.

Package Creation

• If configuring the [Use Specified User Account] when creating the package, the below restrictions
will apply.

- Shared printer (Point & Print) port cannot be selected.

- The user code/user ID/user name separated configuration file (CSV) cannot be set.

- The normally used printer cannot be set.

If any of the above have been set, a warning or error message may be displayed during package
creation.

• The following drivers do not support USB connection.

- Universal Driver

- PostScript3 Driver for EFI Controller

Other drivers conform to the specifications of each device.

• If an IP address is in the URL or UNC path, do not put a '0' at the beginning of each number.
Putting a '0' at the beginning of the number will result in not being able to print on Vista/2008 and
later operating systems. (filling with '0' is prohibited)
incorrect input example: \\192.168.000.001\Shared_Printer
correct input example: \\192.168.0.1\Shared_Printer

incorrect input example: http://192.168.000.001:631/printer


correct input example: http://192.168.0.1:631/printer

7.1.3 Precautions for Installation Using the Installer Package

To install drivers on a computer using the installer package, pay attention to the following:

Depending on the contents of the installer package that is created or installation environments, drivers
may not work properly.
For the precautions for driver installation, see "Readme" in Printer Driver Packager NX. For details about
how to delete the installed driver, see "Readme" provided with the printer driver.

Package Installation

• If installing the package that is set in [Add a unique suffix to printer name] for when the printer with
the same name exists, uninstalling the package from "Add or Remove Programs" ("Programs and
Features" Vista or later) will perform uninstallation as follows;

- If the same package is installed two or more times :

Only one program name is displayed in "Add or Remove Programs".

56
Supplementary Information

If you uninstall the program, the printer which is last installation was deleted. And then the
program name disappears from the "Add or Remove Programs".

- If you installed different package for the printers which are same printer name :

Several program names are displayed in "Add or Remove Programs".

The number of program names is same as the number of the installed packages.

If you uninstall for one printer, the printer corresponding to the uninstall program will be
deleted.

• For the setting value of the user code/user ID/user name in the individual settings CSV file, there is
a driver that is retained even if changing the printer name and driver that is retained even after
uninstalling.

For the drivers that are retained even when uninstalling, please note that the value that is set
previous to reinstalling is kept when a value is not set during re-installation.

<Values not carried over due to a printer name change = even if uninstalling, the value is retained>

- PCL6 Driver (2007-2009)

<Values carried over even if the printer name changes>

- RPCS Raster Driver (2011-)

- PCL6 Driver (from second half of 2009-)

- UniversalDriver (2013/7-)

• If installing a USB printer, please do the package installation without connecting the USB cable.
After installation, connect the USB cable.

It will be automatically recognized by the Plug & Play feature in the OS, and the installed printer
driver will be created.

• When creating and executing the deletion package of the USB printer:

- For Windows 8 or later as well as Windows Server 2012 or later, the printer icon may
remain.

- If connecting the USB cable after running the deletion package, the printer icon will be created
with the driver retained in the Windows driver store.

• For a shared printer Point & Print, printer icon is created only to the user who executed the installer.

• If installing the shared printer, please perform the package installation so that the URL or UNC paths
are possible to connect to.

For example, if login name and password are required to connect, the package installation will
result in an error.

• The hotfix (KB2511290) needs to be applied in advance to upgrade the driver version with a
combination of OS and drivers described as follows:

<affected OS>

- Windows Vista Service Pack 2 (SP2)

57
7. Appendix

- Windows 7 Service Pack 1 (SP1)

- Windows Server 2008 Service Pack 2 (SP2)

- Windows Server 2008 R2

<affected drivers>

- LAN Fax Driver Ver. 1.x (*1)

- PostScript3 Driver (*1)


*1
However, this limited to the versions that do not support Windows 8 / Windows Server 2012.

• The driver upgrade has been known to fail if using versions V3.20.00 and V3.10.00 of the PS
universal driver.

If not Installing with version V4.0.0.0 or later, perform an uninstall before reinstalling.

• If the printer driver that was installed by another installer is present, it may fail to install driver
package of the same version.

In this case, a package for upgrading the driver version needs to be prepared or the driver needs to
be removed and reinstalled.

• When doing an upgrade installation on an old PC FAX driver, an error may occur.

In this case, delete and reinstall the driver.

• For the installation of an old PCL driver package, settings such as user ID/user code and print
settings may fail if a printer of the same name is present. In this case, remove and reinstall the driver.

58
Creating the Individual Configuration File

7.2 Creating the Individual Configuration File


7.2.1 About the individual configuration file

The individual configuration file is a file in CSV format containing the settings values that may differ for
each device or user such as the user code and user name.

By creating the individual configuration file and embedding the file in the installer package, you can
identify and configure the required user settings of the driver when installing it on different computers.

The sample format file of the CSV file that can be imported is stored in the sample folder under the install
folder of Printer Driver Packager NX.

The following information can be specified in the individual configuration file:

User Information

• User Code

• User ID

• User Name

Destination device information assigned to each user includes:

• Device's IP address (for TCP/IP port)

• UNC path (for SMB/UNC port)

• URL (for SmartDeviceMonitor (IPP) port)

Printer icon information

• Printer name

• Comment

7.2.1.1 Individual configuration file syntax

The individual configuration file must conform to the following rules:

• The individual configuration file must be a CSV file in the appropriate character code using the
language of Windows operating system or those specified in "Regional and Language Options":

- Select "Latin-1" for English and other European languages

- Select "GB2312" for Chinese

• The line that begins with a sharp symbol (#) is treated as a coment. Comments can be entered on
any lines in the file.

• The item names in the individual configuration file must be defined in the first line of the file.

• The items "machine", "account" and "pcipaddress" must be written in this order on the first line of
the file.

59
7. Appendix

• When a comma (,) or double-quotation mark (") is included in the data, enclose the entire data with
double-quotations.

Items in the individual configuration file

Item name Setting Explanation

The computer name specified in Windows.


Specifying @default@ means that the
machine Computer name
default value is applied when none of other
conditions match.

account Logon user name The logon user name in Windows.

pcipaddress Computer IP address The network IP address of the computer.

The number for identifying the user of the


$USERCODE$ User Code device.

Up to 8 numeric characters can be entered.

The ID for identifying users in the Document


Server function.
$USERID$ User ID
Up to 8 alpha numeric characters can be
entered.

The name for identifying users in the


Document Server function.
$USERNAME$ User Name Up to 16 single byte alpha numeric
characters other than double quotation (")
can be entered.

This setting can be enabled when TCP/IP,


IP address or host name LPR and Smart Device Monitor (TCP/IP) are
$ADDRESS$
of the device specified in the package. Otherwise, it is
ingnored.

This setting can be enabled only when an


$UNCPATH$ UNC path SMB/UNC port is specified in the
package. Otherwise, it is ignored.

This setting is enabled when the package


settings are SmartDeviceMonitor (IPP). This
$URL$ URL
specification is ignored with any other
settings.

$PNAME$ Printer name The created printer name.

$COMMENTS$ Comment Comment for the created printer.

60
Creating the Individual Configuration File

Priority in determining the data to be applied

The installation process is performed using the item values of the lines that match the conditions
specified to machine, account and pcipaddress.

The processing priority for machine (computer name), account (login user name) and pcipaddress
(computer IP address) in the individual configuration file is as follows.

1. machine and account both match

2. machine is blank, and account and pcipaddress both match

3. account is blank, and machine matches


4. machine and pcipaddress are blank, and account matches

5. machine and account are blank, and pcipaddress matches

6. When machine = @default@, the default value when none of 1 to 5 apply

7. When none of 1 to 5 apply and the machine=@default@ line does not exist, the installation
process is performed according to the settings configured when creating the installer package.

• If multiple lines with the same priority exist, the last line is applied.

• Use a text editor to edit a CSV file if application software such as Excel (spreadsheet software)
is not available.

<Sample 1> Example for always setting the same user code
• Set the user code to “12345678” when the computer name is “machine1”.

• Set the user code to “9999” when the computer name is other than “machine1”.

<Sample 2> Example for setting the user code in accordance with the login user name

<Sample 3> Example for setting the user code in accordance with the IP address of the PC

61
7. Appendix

7.3 CSV file format of the Device list


You can import or export the device and group information managed in [Device View] from/to a CSV
file.

In order to import or export a CSV file, click [Import Device Information] or [Export Device Information]
on the [Device View] tool bar.

The format of the CSV file used in Printer Driver Packager NX is as follows:

Enter the field names in the first to tenth columns on the first line, and the values corresponding to the field
names on the following lines.

Line number Field name on the first line Values on the second and later lines

1 DEVICEID Identification information of the device *1

2 DISPLAYNAME Display name of the device

3 IPADDRESS IPv4 Address of the device

4 HOSTNAME Host name of the device

5 MODELNAME Model name of the device

6 SERIALNO Serial number of the device

7 MAC MAC address of the device

8 LOCATION Location of the device

9 COMMENT Comment of the device

The path name of the group to which the device


10 GROUPPATH
belongs.*2

*1 This item does not appear in the screen of Printer Driver Packager NX.
*2 Enter "/" if the device does not belong to any group. Enter "Group2/Group3" when the device belongs to
Group2 under Group3.

• When the field names on the first line do not match the ones described above, or when the field
name information does not exist but the data on the first line is included in the file, you can assign
the items manually. For details about importing CSV files, see page 26 "3.4.2 Importing Device
Information".

62
Troubleshooting

7.4 Troubleshooting
Problem Causes and Solutions

Print configuration file cannot be


Check that the driver supports the print configuration file.
created.

Remove the package in the "Programs and Features" ("Add or


To delete a package that has been remove programs" for Windows XP and Windows Server
installed. 2003) window of the computer on which the package is
installed, or execute the package for removing the driver.

7.5 Error Code List


Errors when creating packages

Error
Error Message Description Solution
Number

5000 Invalid Printer Name: The Printer name is blank Check the printer
Printer Name is empty. information.

For example, a printer


name that consists only of
spaces cannot be created.

5201 Invalid Parameter: Cannot When creating a package: Uncheck the [Set as Default
use the default printer Combination error Point & Printer] check box when
settings on the shared Print + DefaultPrinter creating a Point & Print
printer (Point & Print). package.

5202 Invalid Parameter: Cannot When creating a package: Uncheck the [Set as Default
use the default printer Combination error Printer] check box when
settings in the USB. USB + DefaultPrinter creating a USB package.

5203 Invalid Parameter: Cannot When creating a package: Uncheck the [Use Specified
use the user account Combination error Point & User Account] check box
settings on the shared Print + Switch User when creating a Point &
printer (Point & Print). Print package.

5204 Invalid Parameter: Can not When creating a package: Uncheck the [Use Print
use the print configuration Combination error Point & Configuration File] check
file setting in shared printer Print + Print configuration box when creating a Point
(Point & Print). file & Print package.

63
7. Appendix

Error
Error Message Description Solution
Number

5205 Invalid Parameter: Can not When creating a package: Uncheck the [Use Print
use the print configuration Combination error USB + Configuration File] check
file setting in USB. Print configuration file box when creating a USB
package.

6200 File Length Error: An invalid Length of the package file Change the package output
file path was specified : path is invalid. folder so that the length of
"Path information" > 250 the package file path is
The length of the package
within 250 characters.
file path must be less than
250 characters.

7200 Candle Process Error: An internal error occurred (1) Reinstall Printer Driver
["Package ID": Unknown when creating the package. Packager NX into a new
error] folder.
(1) The environment may be
corrupt. (2) Do not change the
subfolder names when
(2) Characters that cannot
extracting the driver. Re-
be used to create packages
register the driver without
may have been used in the
changing the driver
driver subfolder.
subfolder name.

9000 Invalid Parameter: The user When creating a package: Do not check both [Use
account settings and CSV Combination error CSV File for User Switching]
file settings ($USERCODE$, Switch User + Individual and [Use Specified User
$USERID$, $USERNAME$) configuration CSV Account] at the same time.
cannot be used
simultaneously.

- The specified file is The print configuration file (1) Either re-specify the
incorrect. imported from an external Driver Model Name or
file is incorrect. specify the correct RCF file.
(1) The RCF file driver does (2) Specify a file that has
not match. Or the specified an ".rcf" extension.
Driver Model Name and
(3) Create the RST file on
RCF file drivername are
the same PC used to create
different.
the package.
(2) The RCF file extension is
incorrect.

(3) Files required by the RST


file cannot be found.

64
Error Code List

Error
Error Message Description Solution
Number

- Specify a driver The extensions of the Specify the correct driver


configuration file. specified driver setting files setting files
are different. (For RST and (extension = .rst, .sav).
SAV)

- The specified driver The specified driver setting Specify a print


configuration file does not file does not correspond to configuration file that
support this driver. this driver. (For RST and matches the driver.
SAV)

Errors when installing packages

Error
Error Message Description Solution
Number

14 Failed to add port. Addition of the port failed. Check that


"SmartDeviceMonitor for
Client" is installed when
specifying the
"SmartDeviceMonitor for
Client" port.

20 Cannot perform this The login user or specified Check the authorization of
operation because you do switch user does not have the login user or specified
not have Administrator's Administrator's switch user.
Authorization. Authorization.

21 Failed to add driver. Addition of the driver Check the manual, etc. of
failed. the driver to be installed to
ensure there are no
restrictions.

22 Failed to add printer. Addition of the printer Check the manual, etc. of
failed. the driver to be installed to
ensure there are no
restrictions.

29 This share name is already The same name as the Change either the printer
in use. shared name already name or shared name, and
exists. execute again.

30 There is a job printing now. A job is currently printing. Complete the current print
job and execute again.

65
7. Appendix

Error
Error Message Description Solution
Number

38 Cannot use the same name The same name cannot be Change either the printer
for printer and share name. used for the printer name name or shared name, and
and shared name. execute again.

42 The resource is in use. The resource is in use. Exit the printer that is
currently in use and execute
again.

47 The server name or address The "IP Address", "Host Check the "IP Address",
specified in the separate Name", "URL" or "UNC "Host Name", "URL" or
setting file (CSV) is Path" specified in the "UNC Path" specified in
incorrect. Check the entry. individual configuration file the individual configuration
is incorrect. file.
(See page 59 "7.2.1.1
Individual configuration file
syntax".)

50 The separate setting item The "Printer Name" Enter the "Printer Name"
name entered on the printer specified in the individual specified in the individual
name or print queue is too configuration file is too configuration file within
long. long. 220 characters.

52 Incorrect printer name or The "Printer Name" Check the "Printer Name"
print queue. Check the specified in the individual specified in the individual
entry. configuration file is configuration file
incorrect. (prohibited characters: "\"
and ",").

57 Incorrect user code. The "User Code" specified Check the "User Code"
in the individual specified in the individual
configuration file is configuration file (single
incorrect. byte numbers only).

58 User codes must be 8 The "User Code" specified Enter the user code within 8
characters or less. in the individual single byte numbers.
configuration file is too
long.

60 Cannot continue the This may be displayed The driver does not need to
installation because a new when a package for be updated.
driver has already been updating a driver is
installed. executed.

66
Error Code List

Error
Error Message Description Solution
Number

64 Incorrect user ID. The "User ID" specified in Check the "User ID"
the individual configuration specified in the individual
file is incorrect. configuration file (single
byte alphanumeric
characters only).

65 User ID must be 8 The "User ID" specified in Enter the user ID within 8
alphanumeric characters or the individual configuration single byte alphanumeric
less. file is too long. characters.

73 The login user currently The login user or specified Check the authorization of
logged in does not have switch user does not have the login user or specified
the Administrator's Administrator's switch user.
Authorization. Installation Authorization.
with authorization other
than the Administrator's
Authorization may fail, do
you want to continue?

83 Cannot perform An installer package Use an installer package


installations on 64 bit specified with drivers for a that has drivers for a 64-bit
environments. 32-bit OS was executed on OS specified.
a 64-bit OS.
This installer package is for
a 32 bit Operating System
only.

84 Cannot perform An installer package Use an installer package


installations on 32 bit specified with drivers for a that has drivers for a 32-bit
environments. 64-bit OS was executed on OS specified.
a 32-bit OS.
This installer package is for
a 64 bit Operating System
only.

85 Share name must be 8 or The "User Name" specified Enter the user name within
less 2-byte characters or 16 in the individual 8 or less 2-byte characters
or less 1-byte characters. configuration file is too or 16 or less 1-byte
long. characters.

92 Windows hotfix Windows Hotfix Windows Hotfix


[KB2511290] is required to [KB2511290] is required to [KB2511290] is required to
update the driver. update the driver. update the driver.
Retry after installing the Execute again after Execute again after
Windows hotfix. installing the Windows installing the Windows
Hotfix. Hotfix.

67
7. Appendix

Error
Error Message Description Solution
Number

94 Cannot set the user code The User Code cannot be Remove the User Code
for the RPCS Basic driver set with the RPCS Basic settings and manually
(V3.1.0.0 and earlier). driver (version V3.1.0.0 or configure after installation.
earlier).

99 Cannot duplicate start the The package was executed Wait for the running
package. in an environment in which package to exit before
a package is running. executing the next
package.

100 Cannot update because the This may be displayed The driver does not need to
specified driver is not when a package for be updated.
installed. updating a driver is
executed.

1311 There are currently no Cannot login using the Check the specified switch
logon servers available to specified switch user. user.
service the logon request.

1326 Logon failure: unknown Cannot login using the Check the specified switch
user name or bad specified switch user user.
password. (Windows Server 2008 R2
or earlier).

1326 The user name or password Cannot login using the Check the specified switch
is incorrect. specified switch user user.
(Windows 8 or later).

• Errors that occur when the package is installed are not displayed on the screen in silent mode. You
can notify whether or not the installation was successful in the log file below.

See the following log file in the %ALLUSERSPROFILE%\RICOH folder.

{PC Name}_${Date & Time}.RPUTIL.log

If the last line of the log file is as shown below, the process has completed successfully. Any other
information indicates an error.

- For installation: Info: Install completed successfully.

- For uninstallation: Info: Uninstall completed successfully.

68
Trademarks

7.6 Trademarks
Microsoft®, Windows®, Windows Server®, Windows Vista® and Internet Explorer® are registered
trademarks of Microsoft Corporation in the United States and/or other countries.

Microsoft® .NET Framework is registered trademarks of Microsoft Corporation in the United States and/
or other countries.

Intel®, Pentium®, and CoreTM are either registered trademarks or trademarks of Intel Corporation in the
U.S. and/or other countries.

The proper names of the Windows operating systems are as follows:

• The product names of Windows XP are as follows:

Microsoft® Windows® XP Home Edition


Microsoft® Windows® XP Professional Edition

• The product names of Windows Vista are as follows:

Microsoft® Windows Vista® Home Basic

Microsoft® Windows Vista® Home Premium

Microsoft® Windows Vista® Business

Microsoft® Windows Vista® Enterprise

Microsoft® Windows Vista® Ultimate

• The product names of Windows 7 are as follows:

Microsoft® Windows® 7 Home Premium

Microsoft® Windows® 7 Professional

Microsoft® Windows® 7 Enterprise

Microsoft® Windows® 7 Ultimate

• The product names of Windows 8 are as follows:

Microsoft® Windows® 8
Microsoft® Windows® 8 Pro

Microsoft® Windows® 8 Enterprise

• The product names of Windows 8.1 are as follows:

Microsoft® Windows® 8.1

Microsoft® Windows® 8.1 Pro

Microsoft® Windows® 8.1 Enterprise

• The product names of Windows Server 2003 are as follows:

Microsoft® Windows Server® 2003 Standard Edition

Microsoft® Windows Server® 2003 Enterprise Edition

69
7. Appendix

• The product names of Windows Server 2003 R2 are as follows:

Microsoft® Windows Server® 2003 R2 Standard Edition

Microsoft® Windows Server® 2003 R2 Enterprise Edition


• The product names of Windows Server 2008 are as follows:

Microsoft® Windows Server® 2008 Standard

Microsoft® Windows Server® 2008 Enterprise

• The product names of Windows Server 2008 R2 are as follows:

Microsoft® Windows Server® 2008 R2 Standard

Microsoft® Windows Server® 2008 R2 Enterprise

• The product names of Windows Server 2012 are as follows:

Microsoft® Windows Server® 2012 Foundation

Microsoft® Windows Server® 2012 Essentials

Microsoft® Windows Server® 2012 Standard

• The product names of Windows Server 2012 R2 are as follows:

Microsoft® Windows Server® 2012 R2 Foundation

Microsoft® Windows Server® 2012 R2 Essentials

Microsoft® Windows Server® 2012 R2 Standard

Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.

Microsoft product screen shots reprinted with permission from Microsoft Corporation.

70
INDEX
C

CSV file format ......................................... 62

Deleting ................................................... 41
Device information .................................... 20
Device view........................................13, 50
Driver manager......................................... 15
Drivers supported ...................................... 11

General ................................................... 49
Group...................................................... 18

Import ...................................................... 26
Important ................................................... 5
Individual configuration file ........................ 59
Installer package....................................... 51

Operating environment ................................ 9


Output ..................................................... 32
Overview ................................................... 7

Preferences............................................... 49
Print configuration file ................................ 28
Print configuration file manager .................. 16
Printer drivers ........................................... 19
Process flow ............................................. 17

Supplementary information ......................... 55


Symbols ..................................................... 3

Terminology ............................................... 3
Trademarks .............................................. 69
Troubleshooting ........................................ 63

Variables ...........................................50, 53

71
MEMO

72 EN GB EN US EN AU D644-9005B
EN GB EN US EN AU D644-9005B © 2013-2014 Ricoh Co., Ltd

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