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Operation Guide
Read this manual carefully before you use this product and keep it handy for future reference.
TABLE OF CONTENTS
How to Read This Manual ..........................................................................................................3
Symbols ...............................................................................................................................3
Terminology ..........................................................................................................................3
Important .................................................................................................................................5
1.1.1 Managing Devices and Driver Information to Create Installer Packages ...............................7
2. Screen Configuration
1
3.7.1 Specifying the Criteria and Deleting the Matching Packages ............................................41
6.1.1 General.....................................................................................................................49
7. Appendix
2
How to Read This Manual
Symbols
Indicates a situation that may result in property damage or malfunction if instructions are not followed. Be
sure to read the instructions.
[]
Indicates the names of keys that appear on the computer screen.
Terminology
Installer package
Administrator
The person who manages device settings. There are various kinds of administrators depending on
the device that is used. For example, a device administrator can configure device settings and a
user administrator can manage user information. Both referred to as "administrators" in this manual.
Specify an administrator depending on the device you are using or the device's configuration.
Device
A printer or a multifunctional printer (MFP) on the network. The term "device" in this document refers
to a printer or an MFP.
Printer information
General name of the printer name and the settings of the port used to send print jobs.
The print configuration file that contains the customized information of a printer driver. You can
change and fix the initial values of the printer driver. You can also set particular settings to be shown
or hidden, and select whether or not to display a dialog box in certain situations.
User
A person who uses the device for printing, scanning, etc.
3
About Viewing This Manual
• You can view the HTML documentation using a Web browser. We recommend the following
browsers:
• If JavaScript is disabled or unavailable on your browser, you will not be able to search or use
certain buttons in the HTML documentation.
4
Important
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this product, losses of documents or data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of important documents or data. Documents or data
might be erased due to your operational errors or malfunctions of the machine. Also, you are responsible
for taking protective measures against computer viruses, worms, and other harmful software.
In no event will the manufacturer be responsible for any documents created by you using this product or
any results from the data executed by you.
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
5
6
1. Overview of Printer Driver Packager
NX
Printer Driver Packager NX creates packages for installing the customized printer driver. By distributing
the package containing the customized printer driver, you can integrate the printer driver settings and
restrictions for different users.
You can register the device and driver information in Printer Driver Packager NX and easily create
installer packages with unified settings.
In the installer package, you can include information such as the customized printer driver settings, printer
names, and print port settings. You can also combine more than one package into a single package to
enable installing of multiple printer drivers at one time and specify the executing user of the installer to
enable users to install the driver without logging off and on again as a different user.
You can use Printer Driver Packager NX to customize the following printer driver settings:
You can change the setting values of each printer function from the factory defaults, enabling users
to run the devices with the customized setting values.
The default values you can change vary depending on the type of the device or printer driver you
are using.
You can specify and lock setting values as the default values and prevent other users from changing
them on the printer driver.
You can lock functions and setting values to suit your environment needs and device uses.
In the printer driver, the only setting values displayed are the default values.
The printer functions you can lock or unlock vary depending on the type of the device you are using.
7
1. Overview of Printer Driver Packager NX
You can specify the setting values of the printer function to hide or display.
The setting values that are set to "Do not Display" are not displayed in the printer driver. Only the
setting values that are set to "Display" are shown.
By hiding setting values to suit your environment needs and device uses, you can restrict the use of
settings in the printer driver that can be selected by users.
The setting values you can hide or display vary depending on the type of the device you are using.
Note that some printer drivers may not support the pop-up display function.
• For details on the types of printer driver that support customization, see page 11 "1.3 Drivers
Supported by Printer Driver Packager NX".
8
Operating Environment
350 MB or more free space (required for installing Printer Driver Packager NX)
Hard Disk Space
1 GB or more free space (required for creating a package)*1
*1 For storing printer drivers, print configuration files, and installer packages.
*2 Different character codes cannot be used at the same time.
*3 without Hyper-V edition is not supported.
*4 64-bit version operates on WOW64.
9
1. Overview of Printer Driver Packager NX
The installer packages created in Printer Driver Packager NX can be used under the following operating
systems:
10
Drivers Supported by Printer Driver Packager NX
11
1. Overview of Printer Driver Packager NX
12
2. Screen Configuration
The following section explains the screens and setting items of Printer Driver Packager NX.
In Printer Driver Packager NX, use the view list on the left side of the window to switch screen between
"Device View", "Driver Manager", and "Print Configuration File Manager".
3
2
CQE200
1. Tool Bar
For details about the tool bar buttons, see page 13 "2.1.1 Tool Bar Items of Device View".
2. Group Tree
Displays the group hierarchy.
3. Device Information
Displays the information about the device registered to the group that is selected on the group tree.
By clicking the buttons, you can register groups or devices and create installer packages.
13
2. Screen Configuration
• These operations can also be performed from the [Tool Manager] menu.
14
Driver Manager
CQE201
1. Tool Bar
For details about the tool bar buttons, see page 15 "2.2.1 Tool Bar Items of Driver Manager".
2. Driver Information
Displays the driver information.
Click the buttons to register drivers and change how the items are displayed in the window.
15
2. Screen Configuration
CQE202
1. Tool Bar
For details about the tool bar buttons, see page 16 "2.3.1 Tool Bar Items of Print Configuration File Manager".
2. List View
Displays the default print configuration files that have already been created.
Click the buttons to create, edit, and delete print configuration files.
16
3. Creating Installer Packages
This section explains how to create an installer package.
Register the printer driver to embed in a package to Printer Driver Packager NX.
Create a print configuration file, and customize the setting items of the printer driver.
For details, see page 28 "3.5 Adding the Print Configuration File".
To create an installer package, link the device added in step 3 to the printer driver registered in step
2. You can also embed the print configuration file created in step 4.
For details, see page 32 "3.6.1 Creating a Package for Adding a Printer".
17
3. Creating Installer Packages
To create a lower group, select a group that is already created, and then click [Add Group].
For how to add devices, see page 20 "3.4 Adding the Device Information".
Double-click the group for which you want to change the name.
To delete a group
Select the group you want to delete, and then click [Delete Group(s)].
When a group is deleted, the devices and lower groups that are registered under the group are also
deleted.
When a device is deleted, all of the installer packages linked to the device are also deleted.
• Specify the group name using between 1 to 17 characters. "\", "/", ":", "*", "?", """, "<", ">",
"|", "." are prohibited characters.
18
Adding a Printer Driver
2. Click [Browse...].
3. Specify the folder in which the INF file of the driver you want to add is located, and click
"Select Folder".
* Please note that INF files are not displayed in the folder selection dialog box. You can specify the
parent folder of subfolders that contain multiple drivers.
4. Click [Start Search].
5. Specify the driver model name of the driver to be added, and click [Start].
If information for more than one driver is contained in a single INF file, the search results will
appear on multiple lines. When a parent folder that contains multiple drivers is specified, all of the
drivers that can be added are displayed in a list.
7. Specify PDL and the bit number according to the added driver.
When the driver type has been recognized automatically, those items are automatically selected
accordingly and cannot be specified by the user. In this case, proceed to the next step.
Selectable, select the correct bit number for the driver. Otherwise, the driver cannot be installed
correctly.
8. Click [Next].
9. Click [Finish].
Select the driver for which you want to edit the information, and then click [Edit Driver].
Select the driver you want to delete. Click [Delete Driver], and then click [Delete].
• Do not change the subfolder names after downloading the driver from the Internet and extracting it.
If the driver subfolder names are changed, installation packages may not be created correctly.
19
3. Creating Installer Packages
1. In Device View, select the group for which you want to add a new device, and then click [Add
Device].
Configurable Settings
Either [IPv4
Enter IPv4 address of the device with the valid IPv4 Address] or [Host
IPv4 Address
syntax. Name] must be
specified.
Enter the host name of the device. Specify in the Either [IPv4
FQDN format within 255 characters. Address] or [Host
Host Name
Single byte alphanumeric characters, ".", "-" and "_" Name] must be
can be used. specified.
20
Adding the Device Information
Serial Number, MAC Address, Location, and Comment are for device identification purposes only.
The machine functions normally even if those items do not match the actual device information.
3. Click [Edit Printer Information], and modify the printer information as necessary.
For the printer port information that can be specified, see page 21 "3.4.1.1 Printer Information".
4. Click [OK].
• When a device is added, the printer information configured in the preference setting is added.
• When you select a group and click [Delete Group(s)], all devices registered under the group are
deleted.
• When you delete a device, the package that is linked to the device is also deleted.
• The [Printer Name] and [Network Address] printer information are not automatically changed even
if the [Display Name] or [IPv4 Address] in [Edit Device] are changed. Run [Re-create Printer
Information] for devices that have had device information changed.
Configure the printer name and port settings for the driver to be installed.
Setting
Item Explanation Default value
Required
21
3. Creating Installer Packages
Setting
Item Explanation Default value
Required
*1 More than 31 characters can be entered when using a variable, but the characters after the 31st are ignored
when converting printer name.
*2 This is required only when the [SNMP Status Enabled] check box is selected.
Setting
Item Explanation Default value
Required
22
Adding the Device Information
Setting
Item Explanation Default value
Required
*1 More than 31 characters can be entered when using a variable, but the characters after the 31st are ignored
when converting Printer Name.
23
3. Creating Installer Packages
Setting
Item Explanation Default value
Required
Setting
Item Explanation Default value
Required
24
Adding the Device Information
Setting
Item Explanation Default value
Required
*1 More than 31 characters can be entered when using a variable, but the characters after the 31st are ignored
when converting printer name.
Setting
Item Explanation Default value
Required
http://$
Specify the IPP port. Up to 1,023 characters
IPP URL Required (ipaddress):
can be entered.
631/printer
25
3. Creating Installer Packages
Setting
Item Explanation Default value
Required
Proxy Server Address Select the check box to use the proxy without
*1
Optional -
a specific user account.
• Select a group and click [Delete Group] to delete all of the devices in the group.
You can import the device information that was exported from Printer Driver Packager NX or Device
Manager NX.
In the CSV file that was exported from Printer Driver Packager NX, the device identification information is
stored as "DEVICEID". If the imported device information contains the same "DEVICEID" as already
registered, the device information will be overwritten. The device of the same name but with different
"DEVICEID" is added separately as a new device.
2. Click [Browse...].
26
Adding the Device Information
If the first row in the CSV file does not contain the field names, clear the [The first line contains item
names] check box.
To overwrite a device ID that already exists with the name, select the [Overwrite the device
information with the same ID with the registered device information.] check box.
4. Click [Import].
If the CSV file you want to import was not created by Printer Driver Packager NX, proceed to Step 5.
If the CSV file you want to import was created by Printer Driver Packager NX, proceed to Step 7.
5. Select the setting item in the middle left part of [Import CSV File], and click [Select].
The field name or column number in the imported CSV file is assigned to items such as DISPLAY
NAME, MODEL NAME in the middle right part.
Click the item name such as DISPLAY NAME and MODEL NAME to which you want to assign the
imported item before clicking [Select].
7. Click [Next].
8. Click [Finish].
If there is no printer information in a device imported from a CSV file, the printer information is
automatically generated.
• When a device for which printer information is already created is overwritten by importing from a
CSV file, the printer information is not updated. Run [Re-create Printer Information] for devices whose
device information was overwritten when the CSV file was imported.
27
3. Creating Installer Packages
You can specify the customized value for the default settings of the printer function, lock values of setting
items, and select to show or hide certain setting items. You can also set a pop-up dialog for entering/
confirming the authentication and user information when printing.
2. Select [Display All Available Device Models] or [Display Only Device Models on the Device
List in Device View].
Displays only the device models of the devices that are registered in the device view.
3. Select the device model and the driver model, and then click [OK].
4. Select [Newly Create] or [Import External File] under [Add Print Configuration File], and click
[OK]. For details on drivers that support addition of print configuration files, see page 11
"1.3 Drivers Supported by Printer Driver Packager NX".
• Newly Create
- RCF file
Data file containing PS driver or PCL6 driver that was customized in Printer Driver
Editor.
Click the "Default Setting" column of the setting item, and select the value you want to set as its
default from the drop down list.
You can change the default value in the screen that appears by clicking the [Details...] button.
Click the "Lock/Unlock" column of the setting item, and select [Lock] from the drop down list.
You can lock the default value in the screen that appears by clicking the [Details...] button.
28
Adding the Print Configuration File
1. Select the setting item name, and click the [Details...] button.
2. Click the "Display/Do not Display" column of the setting item, and select [Do not Display]
from the drop down list.
3. Click [OK].
1. Click [Option Configuration] tab, and select the check box of the dialog you want to
show.
2. If the dialog that you want to display has the [Option Configuration] setting, select the
default value of the text string you want to display in the dialog box from the pop-up
menu.
6. Click (Save).
7. Click (Exit).
• For the types of the printer driver, see page 11 "1.3 Drivers Supported by Printer Driver Packager
NX".
• The functions on the [Option Configuration] tab are not available in the PS and RPCS raster drivers.
• The setting items of the printer function, the name displayed on the screen, and the setting values
you can select vary depending on the type of device or printer driver you are using. For details
about each printer function, see the manual provided with the device you are using or the printer
driver Help.
• When an external file is imported to create a print configuration file, the print configuration items
cannot be edited using Printer Driver Packager NX.
• When importing an rst file, create an rst file on the same PC that Printer Driver Packager NX is
installed on, and import into this file. An external file cannot be imported if the path described in
the lst file created at the same time as the rst file is different.
• If the driver used as the basis for the print configuration file is deleted from Printer Driver Packager
NX, the print configuration file is grayed out and cannot be edited.
• For some printer drivers, the notations of selections and functions that are displayed in Ez
Customizer and the ones that are displayed in the UI after installing the printer driver can differ.
• For the PostScript printer driver on a device equipped with the optional duplex printing function, the
default value for duplex units or duplex printing from the printer driver must be manually set after the
driver is installed.
29
3. Creating Installer Packages
• If a EMF spool is enabled from the printer driver's print settings with a driver that has been enabled
for the function to display the pop up dialog while printing, the dialog will not be displayed before
printing. If displaying a dialog before printing, do not enable the EMF Spool in the printer settings
of the printer driver.
• To apply the print settings file in the Universal Driver, the following must be done after installing the
driver.
2. In "Select a Printer," select the same model as the one used to create a print configuration file.
• If the PS Driver for Universal Print is installed the default value for duplex units or duplex printing
must also be manually changed from the printer driver after the driver is installed, for the printer
model which supports duplex units or duplex printing.
(PS Universal Driver V3.13 or earlier. Be sure to run with administrative privileges.)
• With some PS drivers, dual sided print and print resolution settings are not available. For more
information, please refer to the Printer Driver Packager NX download page.
The following setting items can be displayed in the pop-up dialog box. The setting values that are
displayed on the screen vary depending on the type of the device or printer driver you are using. For
details about each item, see the manual provided with the device you are using or the printer driver Help.
Displays a dialog box according to the print method specified when printing. For example, a dialog
box displaying the User ID and password appears when sample print or locked print has been
selected.
From the pull-down menu, select the initial value of the authentication information that is displayed
in the dialog. The following initial values can be selected:
• [Default]
• [Blank]
30
Adding the Print Configuration File
[Authentication] Dialog
From the pull-down menu, select the initial value of the authentication information that is displayed
in the dialog. The following initial values can be selected:
• [Default]
Displays the authentication dialog box when the login user name and password of the device do
not match the login user name and password of the Windows account.
From the pull-down menu, select the initial value of the authentication information that is displayed
in the dialog. The following initial values can be selected:
• [Default]
• The [User Code] Dialog and the [Single Sign-On Authentication] Dialog cannot be specified
simultaneously.
31
3. Creating Installer Packages
You can create an installer package that has the customized initial values (default settings) for the
printer function. You can also set certain setting items to be displayed or hidden or customize the
settings of the optional functions in the installer package.
For details, see page 28 "3.5 Adding the Print Configuration File".
Batch Package
You can create an installer to install multiple packages for installing printers.
1. Select a device for which to create a package in Device View, and then click [Create Installer
Packages].
For details on the setting items, see page 33 "3.6.1.1 Setting items in the Create Installer
Packages screen".
3. Click [OK].
A folder representing the hierarchy of the group to which the device belongs is created inside the
specified folder.
5. The list of the packages that will be created appears. Check the list and click [Start].
6. Confirm that creating the package is complete, and then click [Close].
• If [Output Package to External Folder] is on, the following two files are output when the package is
successfully created.
- Package log file in which setting information is saved when the package is created
(extension = txt)
• At least 800MB of free HDD space is required in the Printer Driver Packager NX installation folder
to create a package.
32
Creating Installer Packages (Output)
[Basic] tab
33
3. Creating Installer Packages
34
Creating Installer Packages (Output)
35
3. Creating Installer Packages
*1 Package comments are added from Printer Driver Packager NX V1.1. For versions prior to V1.0.3, the entered
comment is set to the printer icon when the device is edited.
*2 When updating the driver, update installation may fail if the version of the old LAN FAX Driver is 1.77.0.0 or
earlier. Use version 1.79.0.0 or later for update. Alternatively, delete the old driver and then install the new one.
*3 When installing the Point & Print printer on a client PC, the print settings configured with Printer Driver Packager
NX are not reflected. However, when a driver is installed to (Point & Print) shared printer server, the print settings
are reflected just as in a normal driver installation. When the client PC is then connected to a Point & Print
printer, the print settings are reflected as normal.
36
Creating Installer Packages (Output)
[Advanced] tab
37
3. Creating Installer Packages
• Package Installation for the [SmartDeviceMonitor (TCP/IP)] port and [SmartDeviceMonitor (IPP)] port
SmartDeviceMonitor for Client needs to be installed in order to install a package for the
[SmartDeviceMonitor (TCP/IP)] port or [SmartDeviceMonitor (IPP)] port.
The SmartDeviceMonitor for Client installer can be incorporated into the installation package for
environments in which SmartDeviceMonitor for Client is not installed.
Follow the procedures below to incorporate the SmartDeviceMonitor for Client installer into the
installation package.
1. Set the [Installer Path for SmartDeviceMonitor for Client] in the [Installer Package] preferences.
2. Set [Install SmartDeviceMonitor for Client] to On in the [Advanced] tab of the package
creation window.
The [Install SmartDeviceMonitor for Client] setting is disabled by default. The following conditions
are required to enable it.
• The [Installer Path for SmartDeviceMonitor for Client] is set in the preferences
38
Creating Installer Packages (Output)
The following section explains how to create a package that deletes the printer name, printer ports, and
printer drivers in a batch from the computer on which the package is executed.
2. To specify the printer driver to be uninstalled, select the check box for the printer model you
want to uninstall.
3. Click [OK].
4. Specify the save location of the created package, and then click [OK].
5. Click [Close].
• If the [Pop up a dialog box for cleaner completion.] check box is selected, a completion message
will appears when deleting the printer is complete.
• The names of the drivers registered in Printer Driver Packager NX are displayed in the [Driver Model
Name] list. The names of the drivers that have been already removed from Printer Driver Packager
NX are also displayed and a package for deleting those drivers can be created.
• If you execute a package for deleting a printer on a computer where more than one printer is
installed, all the printer names that match the driver model specified in the package are deleted.
• "32bit" and "64bit" folders are created in the specified folder, and a package for deleting a printer
for each of the 32-bit and 64-bit versions of Windows are output into the respective folders.
The following section explains how to create an installer to install more than one package as a batch.
The package for adding a printer must be created before creating a batch package. For how to create a
package for adding printers, see page 32 "3.6.1 Creating a Package for Adding a Printer".
1. Select a device in Device View, and then click [Batch Package Creation].
• [Silent Mode]
Select whether or not to display a completion message when the installation process is
completed.
39
3. Creating Installer Packages
To specify the executing user of the driver installer, select this item and specify the domain
name, user name, and password.
4. Click [OK].
5. Specify the output location of the installer to be created, enter its name, and then click
[Save].
6. Confirm that creating the installer file is complete, and then click [Close].
• In the created Batch Installer Package, the [Silent Mode], [Pop Up the Installation Completion Dialog
Box], and [Use Specified User Account] settings configured in the procedure above can be
enabled. If these settings are enabled, the individual settings of the embedded installer packages
are ignored.
40
Deleting Installer Packages
You can delete packages that match the specified criteria from the devices in the selected group or from
the packages that are linked to the selected devices.
1. Select a device in Device View, and then click [Delete installer packages].
• Port Selection
Specify the protocol of the printer port to narrow down the selection.
• Package Versioning
Specify the version of the package to narrow down the selection. If you select [Or Greater], all
packages with the specified version or higher are selected. If you select [Or Less], you can
select all packages with the specified version or lower.
Specify the model name of the printer driver to narrow down the selection.
Select the packages to be deleted in the list of packages that match the specified criteria.
3. Click [Delete].
You can delete all the packages linked to the selected device.
1. Select a device in Device View, and then click [Delete All Installer Packages].
41
3. Creating Installer Packages
42
4. Executing Installer Packages
• "Printer"
A printer icon is created with the printer name set by the printer information in the "Devices and
Printers" list. If a printer icon with the same name already exists on the installation PC, an icon is
created in accordance with the conditions set in the installer package.
* Please note if the icon name is changed manually, the package cannot be deleted correctly when
it is uninstalled from the "Programs and Features" list.
The [Printer Name [Driver Model Name]] are registered in "Programs and Features" of the Control
Panel ("Add or Remove Programs" in Windows XP and Windows Server 2003).
* When the package is uninstalled from "Programs and Features", the corresponding printer, port
and driver are deleted. However, the port and driver are not deleted if they are being used by a
different printer.
• “Printer”
Is not added.
The existing printer icon is saved, but the setting contents of the printer icon may be cleared and
returned to the initial values depending on the type of printer driver. See the README or driver
information for the latest information.
The name “UpdateDriver [Driver Model Name]” is registered in “Programs and Features”.
• The default settings specified in the print configuration file are lost if the printer name is changed
after installation. Reinstall the package if you change the printer name.
• If the same driver is already installed in the environment in which the package is being installed, the
installation process is skipped if the version of the driver included in the package is older than that
of the installed driver.
• If a printer with the same name as the printer name in the installation package already exists in the
environment in which the package is being installed, either the existing printer name is overwritten
or the name of the printer to be installed is renamed and added. (See [Operations to Perform When
a Printer with the Same Name Exists] setting in “3. Creating Installer Packages” on page 33.)
43
4. Executing Installer Packages
• If a print port with the same name as the print port in the installation package already exists in the
environment in which the package is being installed, the existing print port is used unchanged in the
installation.
• An error/warning message is displayed in the following cases even if an installer package set to
silent mode is executed.
- When the UAC settings are enabled and the installer package is executed in an account other
than a built-in administrator that belongs to the Administrators group
• In cases where a package set with [Add a unique suffix to printer name] is installed when a printer
with the same name already exists in the environment and the package is then uninstalled from
"Programs and Features" in the Control Panel, the operations are as follows.
Only one (package) program is displayed in "Programs and Features". When uninstalled, only
the most recently installed printer is deleted, and the (package) program disappears from
"Programs and Features".
- When separate packages (with the same printer name) are installed:
The number of (package) programs installed are displayed in "Programs and Features".
When uninstalled, the printer that corresponds to the selected (package) program is deleted.
• In the case of Point & Print shared printers, the printer icon is only created for the executing user.
• When installing a shared printer package, ensure that the URL can be connected to when installing
the package. For example, a package installation error occurs if the login name and password
need to be entered to connect.
• The printer icon will always be overwritten in the case of shared printers and USB printers.
3. When the USB cable is connected, the Plug & Play function in Windows OS automatically
recognizes the printer, and a printer icon of the installed driver is created.
• Specified driver files (also deleted from the OS "Installed printer drivers")
• Print port (however, ports that are currently being used by other drivers or printer icons are not
deleted)
44
Executing a Batch Installer Package
• Specified printer drivers (however, printer drivers that are currently being used by other drivers or
printer icons are not deleted)
• Printer drivers added to the "Delete program" list when a package created using Printer Driver
Packager NX is executed
• USB ports are not deleted. The printer icons and printer drivers are also not deleted for USB port
drivers that are installed by packages created using Printer Driver Packager NX.
• The drivers, ports and printer icons are not deleted even if the USB port package is uninstalled from
"Programs and Features" in the Control Panel. Drivers and printer icons are deleted by the package
for deleting drivers.
• Printer drivers installed using Point & Print are not deleted by the package for deleting drivers.
• When a Point & Print shared printer package is uninstalled from "Programs and Features" in the
Control Panel, the [Failed to disconnect network printer.] message may be displayed and
uninstallation may fail. In this case, either use a package for deleting a printer or delete the printer
manually.
• If there is a print job remaining in Windows Spooler, overwriting of the printer icon or execution of
the package for deleting a driver fails.
• The execution order of installer packages in the batch installer package is not set and cannot be
specified.
45
4. Executing Installer Packages
46
5. "Device Manager NX Pro", "Device
Manager NX Enterprise" Server Linkage
You can link to the installer package distribution function of "Device Manager NX Pro" or "Device
Manager NX Enterprise".
You can upload installation packages created using Printer Driver Packager NX to "Device Manager NX
Pro" Server or "Device Manager NX Enterprise" Server, and register associations to devices in the
Server. This creates a very easy to understand distribution method for installation packages because users
can select the device that they want to use in the Server and then download the corresponding
installation package.
1. Set the address information of the server in the preferences beforehand in order to link with "Device
Manager NX Pro" or "Device Manager NX Enterprise". (See page 49 "6. Editing the Printer Driver
Packager NX Preferences")
2. Create an installer package as normal. (See page 17 "3. Creating Installer Packages")
3. Select the device or group that includes the created installer package, and specify [Upload] from
the menu or button.
4. Select the installer package to upload from the upload window to upload it. (A server login window
is displayed the first time you upload an installer package. It is not displayed on the second and
subsequent times.)
• The roles of the "Device Manager NX Pro" or "Device Manager NX Enterprise" that can upload an
installer package are as follows.
- Full Admin
- Device Admin
• Alternatively, when creating a new role, assign "DeviceAdvancedWrite" privilege or copy an
existing role that contains "DeviceAdvancedWrite" privilege.
* For details on roles (privileges) and the handling of uploaded installer packages, see the "Device
Manager NX Pro" or "Device Manager NX Enterprise" manual.
47
5. "Device Manager NX Pro", "Device Manager NX Enterprise" Server Linkage
• When linking to "RICOH Device Manager Pro", you do not need to create packages for each
device if the driver, model and settings are the same. It is recommended that you create and upload
a package using the steps below.
When the user downloads an installer package from "RICOH Device Manager Pro", the port
information of the installer package is automatically overwritten with the IP address or host name of
the appropriate device.
• The [Use Specified User Account] option (see page 38) can be updated using the “Account for PDP
NX Driver Package Installation” setting in “Device Manager NX Pro” Server or “Device Manager
NX Enterprise” Server when an installer package is created. However, this setting will be applied to
all uploaded packages because this installation account setting is a shared setting throughout the
Server system as opposed to a setting in individual packages. Use the “Printer Driver Packager NX”
settings to switch to package units. Also, please note that when an installer package is created with
the [Use Specified User Account] setting Off and the user account information is rewritten on the
Server, the package may not operate correctly due to the combination of settings. For details, see
the restrictions described in the explanation of “Use Specified User Account” on page 38.
48
6. Editing the Printer Driver Packager
NX Preferences
On the [Preferences] screen, you can configure various settings of Printer Driver Packager NX, such as the
initial value of printer information and the location for storing created files.
• [General]
• [Device View]
• [Installer Package]
• To reset the settings in the currently displayed screen to their initial values, click [Reset to Default].
6.1.1 General
Configure the following items to set the logging and display language settings.
Logging Level
All user operations performed in Printer Driver Packager NX are recorded in the log. Select [ERROR]
to record log regarding errors. If you want to record a more detailed log, select [DEBUG].
Language
Also, you can change the language displayed during driver installation or uninstallation by the
created installer package.
Server Settings
Configure the linked servers. (See page 47 "5. "Device Manager NX Pro", "Device Manager NX
Enterprise" Server Linkage")
Set the information of the server to be linked in [Server Address], [Port Number] and [SSL
Connection].
49
6. Editing the Printer Driver Packager NX Preferences
You can specify how to edit the device information on the [Device View] screen and the initial settings of
the printer information.
Some of the items accept variables. For the available variables, see page 50 "6.1.2.1 Variables that
can be used in Device View".
Enter
Select whether or not to display a pop-up dialog box to edit the device information when editing the
information on the Device View screen.
When the [Enable Edit Device Dialog Box] check box is cleared, you can directly enter the
information on the device list view.
Specify the initial values of the port that is used when creating new printer information.
The settings for [TCP/IP Port], [LPR Port], [SMB/Windows Server Queue Information],
[SmartDeviceMonitor for Client - TCP/IP] and [SmartDeviceMonitor for Client - IPP] can be configured
on the corresponding tabs.
• For details about port settings, see page 21 "3.4.1.1 Printer Information".
The following variables can be specified in [Device View] under [Preferences]. A variable is replaced by
a different value for each device such as its IP address and model name, and the resulting value is
registered as the default value in the device information.
Variables are replaced by the values specified when registering the device information. For details about
adding device information, see page 20 "3.4 Adding the Device Information".
Variables Explanation
This variable will be replaced by the host name of the device. If no host name
$(hostname) is specified on the device, this variable will be replaced by the IP address of
the device.
$(displayname) This variable will be replaced by the display name of the device.
50
Setting Items under Preferences
Variables Explanation
$(modelname) This variable will be replaced by the model name of the device.
$(serialnofile) This variable will be replaced by the serial number of the device.
$(macaddress) This variable will be replaced by the MAC address of the device.
$(location) This variable will be replaced by the location information of the device.
• An error occurs and the specification fails when a variable other than the ones listed above is
specified.
You can specify the settings such as the output destination of the created installer package and the
location of the printer driver.
Some of the items accept variables. For the available variables, see page 53 "6.1.3.1 Usable variables
in Installer Package".
Setting
Item Explanation Default value
Required
$(displayname)_$
Specify the generation rule of package (portname)_$
Package Name file names. Up to 250 characters can Required (drivermodelname
be entered. )_$(bit)Bit_$
(msiversion)
\package\RICOH\PRINTER
51
6. Editing the Printer Driver Packager NX Preferences
Setting
Item Explanation Default value
Required
\system\REGISTERED_DRIVERS
52
Setting Items under Preferences
You can use variables when specifying [Installer Package] under [Preferences].
The following variables will be replaced by the corresponding values such as the display name of the
device or driver model name according to the different device or driver when creating a package:
Variables Explanation
$(displayname) This variable will be replaced by the display name of the device.
This variable will be replaced by the name of the printer language (PDL)
$(pdlname)
used on the device.
$(msiversion) This variable will be replaced by the MSI Version of the package.
The following variables will be replaced by the path name where Printer Driver Packager NX is installed
when a package or saving drivers are created:
Variables Explanation
• An error occurs and the specification fails when a variable other than the ones listed above is
specified.
53
6. Editing the Printer Driver Packager NX Preferences
54
7. Appendix
The following section explains how to create the individual configuration file to be embedded in an
installer package. It also explains the troubleshooting procedures.
Please note the following points when setting up Printer Driver Packager NX on a PC for the first time.
Install
Startup
• Please run packager.exe which is directly under the folder that was specified during installation.
Uninstall
• Please note that when deleting the folder, all created information (drivers, packages, etc.) will also
be deleted.
Please note the following points when creating installer packages using Printer Driver Packager NX.
Device view
• When using a LAN Fax Driver, see Readme.txt that is included with the driver. Please specify the
printer name that corresponds to the model in the model name field of the device information
section.
Driver management
• Concerning the page description language (PDL) and number of bits (32/64) for the driver, be sure
to check the Readme.txt and enter the correct information. Not having the correct number of bits can
especially cause problems with behavior.
55
7. Appendix
• Symantec anti-virus software may detect some of the files in the RPCS raster driver as a virus during
installation. For this case, please update the anti-virus software and virus definitions before installing
the RPCS Raster driver.
Package Creation
• If configuring the [Use Specified User Account] when creating the package, the below restrictions
will apply.
- The user code/user ID/user name separated configuration file (CSV) cannot be set.
If any of the above have been set, a warning or error message may be displayed during package
creation.
- Universal Driver
• If an IP address is in the URL or UNC path, do not put a '0' at the beginning of each number.
Putting a '0' at the beginning of the number will result in not being able to print on Vista/2008 and
later operating systems. (filling with '0' is prohibited)
incorrect input example: \\192.168.000.001\Shared_Printer
correct input example: \\192.168.0.1\Shared_Printer
To install drivers on a computer using the installer package, pay attention to the following:
Depending on the contents of the installer package that is created or installation environments, drivers
may not work properly.
For the precautions for driver installation, see "Readme" in Printer Driver Packager NX. For details about
how to delete the installed driver, see "Readme" provided with the printer driver.
Package Installation
• If installing the package that is set in [Add a unique suffix to printer name] for when the printer with
the same name exists, uninstalling the package from "Add or Remove Programs" ("Programs and
Features" Vista or later) will perform uninstallation as follows;
56
Supplementary Information
If you uninstall the program, the printer which is last installation was deleted. And then the
program name disappears from the "Add or Remove Programs".
- If you installed different package for the printers which are same printer name :
The number of program names is same as the number of the installed packages.
If you uninstall for one printer, the printer corresponding to the uninstall program will be
deleted.
• For the setting value of the user code/user ID/user name in the individual settings CSV file, there is
a driver that is retained even if changing the printer name and driver that is retained even after
uninstalling.
For the drivers that are retained even when uninstalling, please note that the value that is set
previous to reinstalling is kept when a value is not set during re-installation.
<Values not carried over due to a printer name change = even if uninstalling, the value is retained>
- UniversalDriver (2013/7-)
• If installing a USB printer, please do the package installation without connecting the USB cable.
After installation, connect the USB cable.
It will be automatically recognized by the Plug & Play feature in the OS, and the installed printer
driver will be created.
• When creating and executing the deletion package of the USB printer:
- For Windows 8 or later as well as Windows Server 2012 or later, the printer icon may
remain.
- If connecting the USB cable after running the deletion package, the printer icon will be created
with the driver retained in the Windows driver store.
• For a shared printer Point & Print, printer icon is created only to the user who executed the installer.
• If installing the shared printer, please perform the package installation so that the URL or UNC paths
are possible to connect to.
For example, if login name and password are required to connect, the package installation will
result in an error.
• The hotfix (KB2511290) needs to be applied in advance to upgrade the driver version with a
combination of OS and drivers described as follows:
<affected OS>
57
7. Appendix
<affected drivers>
• The driver upgrade has been known to fail if using versions V3.20.00 and V3.10.00 of the PS
universal driver.
If not Installing with version V4.0.0.0 or later, perform an uninstall before reinstalling.
• If the printer driver that was installed by another installer is present, it may fail to install driver
package of the same version.
In this case, a package for upgrading the driver version needs to be prepared or the driver needs to
be removed and reinstalled.
• When doing an upgrade installation on an old PC FAX driver, an error may occur.
• For the installation of an old PCL driver package, settings such as user ID/user code and print
settings may fail if a printer of the same name is present. In this case, remove and reinstall the driver.
58
Creating the Individual Configuration File
The individual configuration file is a file in CSV format containing the settings values that may differ for
each device or user such as the user code and user name.
By creating the individual configuration file and embedding the file in the installer package, you can
identify and configure the required user settings of the driver when installing it on different computers.
The sample format file of the CSV file that can be imported is stored in the sample folder under the install
folder of Printer Driver Packager NX.
User Information
• User Code
• User ID
• User Name
• Printer name
• Comment
• The individual configuration file must be a CSV file in the appropriate character code using the
language of Windows operating system or those specified in "Regional and Language Options":
• The line that begins with a sharp symbol (#) is treated as a coment. Comments can be entered on
any lines in the file.
• The item names in the individual configuration file must be defined in the first line of the file.
• The items "machine", "account" and "pcipaddress" must be written in this order on the first line of
the file.
59
7. Appendix
• When a comma (,) or double-quotation mark (") is included in the data, enclose the entire data with
double-quotations.
60
Creating the Individual Configuration File
The installation process is performed using the item values of the lines that match the conditions
specified to machine, account and pcipaddress.
The processing priority for machine (computer name), account (login user name) and pcipaddress
(computer IP address) in the individual configuration file is as follows.
7. When none of 1 to 5 apply and the machine=@default@ line does not exist, the installation
process is performed according to the settings configured when creating the installer package.
• If multiple lines with the same priority exist, the last line is applied.
• Use a text editor to edit a CSV file if application software such as Excel (spreadsheet software)
is not available.
<Sample 1> Example for always setting the same user code
• Set the user code to “12345678” when the computer name is “machine1”.
• Set the user code to “9999” when the computer name is other than “machine1”.
<Sample 2> Example for setting the user code in accordance with the login user name
<Sample 3> Example for setting the user code in accordance with the IP address of the PC
61
7. Appendix
In order to import or export a CSV file, click [Import Device Information] or [Export Device Information]
on the [Device View] tool bar.
The format of the CSV file used in Printer Driver Packager NX is as follows:
Enter the field names in the first to tenth columns on the first line, and the values corresponding to the field
names on the following lines.
Line number Field name on the first line Values on the second and later lines
*1 This item does not appear in the screen of Printer Driver Packager NX.
*2 Enter "/" if the device does not belong to any group. Enter "Group2/Group3" when the device belongs to
Group2 under Group3.
• When the field names on the first line do not match the ones described above, or when the field
name information does not exist but the data on the first line is included in the file, you can assign
the items manually. For details about importing CSV files, see page 26 "3.4.2 Importing Device
Information".
62
Troubleshooting
7.4 Troubleshooting
Problem Causes and Solutions
Error
Error Message Description Solution
Number
5000 Invalid Printer Name: The Printer name is blank Check the printer
Printer Name is empty. information.
5201 Invalid Parameter: Cannot When creating a package: Uncheck the [Set as Default
use the default printer Combination error Point & Printer] check box when
settings on the shared Print + DefaultPrinter creating a Point & Print
printer (Point & Print). package.
5202 Invalid Parameter: Cannot When creating a package: Uncheck the [Set as Default
use the default printer Combination error Printer] check box when
settings in the USB. USB + DefaultPrinter creating a USB package.
5203 Invalid Parameter: Cannot When creating a package: Uncheck the [Use Specified
use the user account Combination error Point & User Account] check box
settings on the shared Print + Switch User when creating a Point &
printer (Point & Print). Print package.
5204 Invalid Parameter: Can not When creating a package: Uncheck the [Use Print
use the print configuration Combination error Point & Configuration File] check
file setting in shared printer Print + Print configuration box when creating a Point
(Point & Print). file & Print package.
63
7. Appendix
Error
Error Message Description Solution
Number
5205 Invalid Parameter: Can not When creating a package: Uncheck the [Use Print
use the print configuration Combination error USB + Configuration File] check
file setting in USB. Print configuration file box when creating a USB
package.
6200 File Length Error: An invalid Length of the package file Change the package output
file path was specified : path is invalid. folder so that the length of
"Path information" > 250 the package file path is
The length of the package
within 250 characters.
file path must be less than
250 characters.
7200 Candle Process Error: An internal error occurred (1) Reinstall Printer Driver
["Package ID": Unknown when creating the package. Packager NX into a new
error] folder.
(1) The environment may be
corrupt. (2) Do not change the
subfolder names when
(2) Characters that cannot
extracting the driver. Re-
be used to create packages
register the driver without
may have been used in the
changing the driver
driver subfolder.
subfolder name.
9000 Invalid Parameter: The user When creating a package: Do not check both [Use
account settings and CSV Combination error CSV File for User Switching]
file settings ($USERCODE$, Switch User + Individual and [Use Specified User
$USERID$, $USERNAME$) configuration CSV Account] at the same time.
cannot be used
simultaneously.
- The specified file is The print configuration file (1) Either re-specify the
incorrect. imported from an external Driver Model Name or
file is incorrect. specify the correct RCF file.
(1) The RCF file driver does (2) Specify a file that has
not match. Or the specified an ".rcf" extension.
Driver Model Name and
(3) Create the RST file on
RCF file drivername are
the same PC used to create
different.
the package.
(2) The RCF file extension is
incorrect.
64
Error Code List
Error
Error Message Description Solution
Number
Error
Error Message Description Solution
Number
20 Cannot perform this The login user or specified Check the authorization of
operation because you do switch user does not have the login user or specified
not have Administrator's Administrator's switch user.
Authorization. Authorization.
21 Failed to add driver. Addition of the driver Check the manual, etc. of
failed. the driver to be installed to
ensure there are no
restrictions.
22 Failed to add printer. Addition of the printer Check the manual, etc. of
failed. the driver to be installed to
ensure there are no
restrictions.
29 This share name is already The same name as the Change either the printer
in use. shared name already name or shared name, and
exists. execute again.
30 There is a job printing now. A job is currently printing. Complete the current print
job and execute again.
65
7. Appendix
Error
Error Message Description Solution
Number
38 Cannot use the same name The same name cannot be Change either the printer
for printer and share name. used for the printer name name or shared name, and
and shared name. execute again.
42 The resource is in use. The resource is in use. Exit the printer that is
currently in use and execute
again.
47 The server name or address The "IP Address", "Host Check the "IP Address",
specified in the separate Name", "URL" or "UNC "Host Name", "URL" or
setting file (CSV) is Path" specified in the "UNC Path" specified in
incorrect. Check the entry. individual configuration file the individual configuration
is incorrect. file.
(See page 59 "7.2.1.1
Individual configuration file
syntax".)
50 The separate setting item The "Printer Name" Enter the "Printer Name"
name entered on the printer specified in the individual specified in the individual
name or print queue is too configuration file is too configuration file within
long. long. 220 characters.
52 Incorrect printer name or The "Printer Name" Check the "Printer Name"
print queue. Check the specified in the individual specified in the individual
entry. configuration file is configuration file
incorrect. (prohibited characters: "\"
and ",").
57 Incorrect user code. The "User Code" specified Check the "User Code"
in the individual specified in the individual
configuration file is configuration file (single
incorrect. byte numbers only).
58 User codes must be 8 The "User Code" specified Enter the user code within 8
characters or less. in the individual single byte numbers.
configuration file is too
long.
60 Cannot continue the This may be displayed The driver does not need to
installation because a new when a package for be updated.
driver has already been updating a driver is
installed. executed.
66
Error Code List
Error
Error Message Description Solution
Number
64 Incorrect user ID. The "User ID" specified in Check the "User ID"
the individual configuration specified in the individual
file is incorrect. configuration file (single
byte alphanumeric
characters only).
65 User ID must be 8 The "User ID" specified in Enter the user ID within 8
alphanumeric characters or the individual configuration single byte alphanumeric
less. file is too long. characters.
73 The login user currently The login user or specified Check the authorization of
logged in does not have switch user does not have the login user or specified
the Administrator's Administrator's switch user.
Authorization. Installation Authorization.
with authorization other
than the Administrator's
Authorization may fail, do
you want to continue?
85 Share name must be 8 or The "User Name" specified Enter the user name within
less 2-byte characters or 16 in the individual 8 or less 2-byte characters
or less 1-byte characters. configuration file is too or 16 or less 1-byte
long. characters.
67
7. Appendix
Error
Error Message Description Solution
Number
94 Cannot set the user code The User Code cannot be Remove the User Code
for the RPCS Basic driver set with the RPCS Basic settings and manually
(V3.1.0.0 and earlier). driver (version V3.1.0.0 or configure after installation.
earlier).
99 Cannot duplicate start the The package was executed Wait for the running
package. in an environment in which package to exit before
a package is running. executing the next
package.
100 Cannot update because the This may be displayed The driver does not need to
specified driver is not when a package for be updated.
installed. updating a driver is
executed.
1311 There are currently no Cannot login using the Check the specified switch
logon servers available to specified switch user. user.
service the logon request.
1326 Logon failure: unknown Cannot login using the Check the specified switch
user name or bad specified switch user user.
password. (Windows Server 2008 R2
or earlier).
1326 The user name or password Cannot login using the Check the specified switch
is incorrect. specified switch user user.
(Windows 8 or later).
• Errors that occur when the package is installed are not displayed on the screen in silent mode. You
can notify whether or not the installation was successful in the log file below.
If the last line of the log file is as shown below, the process has completed successfully. Any other
information indicates an error.
68
Trademarks
7.6 Trademarks
Microsoft®, Windows®, Windows Server®, Windows Vista® and Internet Explorer® are registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft® .NET Framework is registered trademarks of Microsoft Corporation in the United States and/
or other countries.
Intel®, Pentium®, and CoreTM are either registered trademarks or trademarks of Intel Corporation in the
U.S. and/or other countries.
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
69
7. Appendix
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
70
INDEX
C
Deleting ................................................... 41
Device information .................................... 20
Device view........................................13, 50
Driver manager......................................... 15
Drivers supported ...................................... 11
General ................................................... 49
Group...................................................... 18
Import ...................................................... 26
Important ................................................... 5
Individual configuration file ........................ 59
Installer package....................................... 51
Preferences............................................... 49
Print configuration file ................................ 28
Print configuration file manager .................. 16
Printer drivers ........................................... 19
Process flow ............................................. 17
Terminology ............................................... 3
Trademarks .............................................. 69
Troubleshooting ........................................ 63
Variables ...........................................50, 53
71
MEMO
72 EN GB EN US EN AU D644-9005B
EN GB EN US EN AU D644-9005B © 2013-2014 Ricoh Co., Ltd