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E二
 Workingw
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Cou
ntr
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ati
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lit
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1 Lookatthesepeople.Saywheretheyarefrom，usingwordsfromthel
is
t.
Exαmp
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ndi
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dia theUK J apan P o/
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ta/
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out
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1 Whati
syourname?
2 Whati
sth
enameo
f
yourcompany?
3 Whati
syourj
ob?

二
三日
2 01[
>Sayt
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ati
ona
lit
yoft
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sin
gwordsfromt
hel
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liai
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ian
.
Ind
ian B r
iti
sh J a
panese P
oli
sh B
raz
ili
an American I
tal
ian
SouthAfr
ican
3 02[>L
ist
enandmarkt
hes
tre
ssont
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ewords.
J
aQ.
Q旦 Japanese B
rit
ish I
tal
y lt
ali
an
l
ndia American B
raz
ilia
n P
olis
h Afr
ica

4 03[>Lookatthepeoplein1again.Chooseajobfromthel
is
tbelowand

C
コ一件
w
ritei
tinthet
able
.Thenl i
stenandcheck.
S
ale
sRep F i
nanci
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irec
tor C hi
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ech
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o
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ati
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yofcompany

m
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4 L
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rlott
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7 Yuko
8 Jacob

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gai
nandw
rit
eth
ena
tio
nal
ityo
fth
eircompaniesi
nth
eta
blei
n4.
6 Whichjobsin4areinyourcompany?
7 Workwithapartner.Thinkofsomeotherdirectors，assistants，and
managers.
ma生eti
nιd
ire
cto
r s
ale
s a
ssi
sta
nt 1 坐豆c
al manager

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8 Completethisinformationaboutyourself.
Myc
ountr
y:一一一一一 Myjob:
一一一一一
Myn
ati
onal
ity
:一一一一一一 N
ati
onal
ityofmycompany:一一一一一一
9 Workwithapartner.Tellhim/herabouttheinformationin8.
I
'mfrom.
.
.
'm .
I .
.
'm a/a
I n.
Mycompanyi
s..

10Nowt
el
lth
ecl
assaboutyourp
art
ner
. T
ipIa
/an
He'
s/S
he'
sfrom. Usea/anb e
foreajobor
He'
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he'
s com
pany:
He'
s/S
he'
sa/an. .
. I'
mar e
cep
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icancompan
y.
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1 ReadaboutFacebook.Whati
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?Whoi
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Thef
rie
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Mil
lionso
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.

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Questions Shortanswers
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re
.orNoyouIweIt
， heya
ren
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皇 thecorrect
ni
verbsi t
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cs，thenl
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Interv
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s/a r
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actly?
t2'm/'
Zuckerberg I si
npaloAlto，i
nCali
for
nia.
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s/a r
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r
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ustinMoskovi
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i h
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fi
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r
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ms cho.
ol

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Example:
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sMarktheHeadofE
ngi
nee
rin
g?
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ei
s ，h
eis
n'
t.He'
sth
eCE o
.
theCEO?
awebsite?
Mark
theHeado fEngineer
ing?
Facebook
theChiefTechnologyOf
fice
r?
I
s Dustin
fri
ends
?
Are Adam
fromtheUSA?
they
anemployeeo fthecompany?
he
workcolleague
s?
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ip1'mo
ram
? atworkallthetime?
Use' m，，
包or'ef
r ors
pea
kin
g:
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Shes= Shei
' s
Example.
・J'mn o
tS pa
nis
h
They'
re= T
heyar
e
1 l'一一一一一一 S p
anish.
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ra refo
rsho
rt 2 Mycompany_一ー一一_American.
ans
w er
s: 3 Ourcustomers一一一一一一 inAsia.
Areyouatwor
ka l
lthetim
e? 4 Myworkc o
lleague
s_一一一一一 myf r
ien
ds.
Yes，Iam
.NOT鴇令ヂfIT: 5E nglih一一一一一 importanti
s nmycompanyIp
res
entj
ob.
6 Workwithapartner.Askandanswerquestionsaboutthesentencesin5
withIs/Are…?
Example
:A AreyouS
pan
ish
? BY
es，1am./No
，Jmn
' o
t.

7 Readthesepossessivesentencesthencompletethetablebelowusingthe
wordsinbold.
Wherei
syourcompany?
MarkZ
uck
erb
ergi
sit
sCEO
AdamD'
Ang
eloi
smyC
hie
fTe
chn
olo
gyO
ffi
cer
.
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uck
erbegi
r sth
eDi
rec
toro
fMarketDevelopmenta
tFa
ceb
ook
.Her

c
=Z H
brot
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sMarkZuck
erber
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T
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rco
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agu
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tFacebooka
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lsot
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rfr
ien
ds

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l →一一一一一一一
you 2 →
he h
is s
he→3一一一一一一一
y→5

﹂
t→一一一一一一一 we→o

OUM
i 4 ur t
he

8 CompletethisinterviewwithEstaHernandezusingwordsfrom7.

What's'一一一一一一一一 name?
Est
aH ernan
dez.
Andw h
o'st hemanす
He's2 h
usba
nd.3一一一一一_nameisO
ria
l
Wherea reyouf r
om?
BuenosAir
es.We'reArg
enti
nia
n
Whati syourcompany ，ex
act
ly?
4一一一一一一一 c ompanyi
sawebs
itef
orp
eop
lew
ith E
st
aandO
ria
lHern
and
ezandth
ei
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eb
si
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edd
eln
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9 Workwithapartner.Lookatsomeprofilesonawebsite.StudentA，
turnt
o
f
ile0
1onpage1
03.StudentB，
turnt
ofi
le29onpage1
10.

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ati
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.Writethenames.
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• yourname
• yourcompany'sname
• yourjobti
tl
e.
区二
 BusinesscommunicationI
Say
ingh
ell
oan
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.
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i.一一 aP leas
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is
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Int
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Maria 1 ，A
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lzb
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ietaN
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et ingyoutoo.
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Howa r
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1
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 Workingw
ithwordsI
Companyt
ype
sanda
cti
vit
ies
1 Matchthesecompanytypest
oth
epi
ctu
res
.
p
harmac
euti
cal
s r ea
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tat
e e l
ect
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ecru
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e f in
anc
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vic
es aut
omobi
le

5
tar
tin
gpo
int
1 Whatnationalityare
thesecompanies:
Lufthansa，Sony，
Coca-Cola?
1 2 3 4
2 Whatdothese
companiesp r
oduc
e:
Phi
lips，Bayer，
Micro
s o
ft?
3 Whatdothese
companiesprovi
de:
BancodoB ra
sil，
All
i a
nzWorldwide
Care，CNN?
5 6 7 8
百 1 mtofil
e55onpage1 1
6
fortheanswers
.
2 091
>Lis
tent
oth
reepeoplea
tajobf
ai
r.Whichwordsdoyouhearfrom1
?
3 091
>Lis
tena
gai
nandcompletet
hes
ese
nte
nce
s.
1Na
tashaworksf
ora1 _一一一一一 c
ompan
y.S hepr
ovid
essta
ffint
he2一一一一一一
i
ndus
try.
2M
alik'
scompanypro
d uces3一一一一一 for4一一一一一 c o
mpani
es.
3W
illiamwork n5一一一一_.Hew
si an
tsaj obint
he6一一一一一 i nd
ustr
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4 101
>Lis
tenand旦旦坐且担豆 t
hes
tre
ssi
nth
esewords.
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s e
lec
tron
ics r
ecr
uit
men
t h
osp
ita
lit
y
fin
ance a
utomo
bile
5 Whattypeofcompanyi
syourcompany?Whattypeo
fcompaniesdoyou
workwith?
二E
6 Acompanyproducesproductsandi
tpr
ovi
dess
erv
ice
s.Writep
rod
ucto
r
s
erv
icenextt
oth
ewordsi
nCbelow
.

A B C
GlaxoSmit
hKli
ne p
rov
ides e
lect
r onicequipment1.J2
IQ生旦
Micros
oft p
roduc
es f
inance2一一一一一一
Sony s
oftware3一一一一一
Manpower c
ars4一一一一一一一一一一
Toyota s
taf
f5_一一一一一一
DeutscheBankAG p
harma ceut icals6ーー一一一一

C 2 一件N
7 Workwithapartner.Taketurnst
omakes
ent
enc
esaboutt
hecompaniesi
n6.
Example
:Sonyp
rod
uce
sel
ect
ron
ice
qui
pme
nt.
8 Doesyourcompanyproduceproductsorprovideservices?Orboth?

可﹁
oacn b Mの﹁︿一門いのω
91
1t is
>L t
ent
oap
res
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ati
onaboutKikkoman.Numbert
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ati
on
s
lid
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nth
eor
deryouhearthem.

門川町
A 一一 B 一一 C D 一一

10Completethepresentationwiththeseverbs.
e
mpl
oy s
el
l e
xpor
t p
rov
ide b
uy d
eve
lop
Kikkomani saJapanes ecompanyandwe1 400m ill
ionli
tr
esofs o
y
saucee ve
ryy ear.We2一一一一一一 6， 500peopleintota
lWeに一一一一一 s
. oysauce
al
lo verthewor l
di n
cludin
gA si
a，NorthAmerica，Austr
alia，andEurope.We
a
ls o4一一一一一_newp ro
ductsforthepha
rmaceutical
si n
dus t
ry.Re
stauran
ts，
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duc tsandwea ls
o
一一一一一 l
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1
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rep
osi
tio
n
below. Weu setheverbworkin
di
ffer
entways
:
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workfor(anemplo
yer/
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opleoranoth
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kw it
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imp
le
1 CJi
saKoreancompanywithd
iff
ere
ntb
usi
nes
sar
eas
.Matcht
hes
e
b
us ine
ssa re
astothepic
turesbel
ow.
BioPhαrma HomeS hopp
ingandLogi
sti
cs
FoodandFoodSe
rvic
e E nter
tainm
entandMedia

A B
Welprod
uc e/produce
ssugaran
d We4expo
rt/expo
rtsmedici
nes
co
okin
goi.lThecompany2have/ha
s t
oc o
unt
riesar
oundthewor
ld.
re
sta
ura
nts，caf
es，andfoo
ds h
ops
. Andwe5devel
op/d e
vel
o p
snew
I
t3pr
ovid
e/p rovi
desmealsfo
r bi
otec
hnol
ogic
alprod
uct
s.
re
sta
ura
nts，sch
ools，an
dh o
spi
tal
s.

C D
T
hec ompany6pr
oduce/produces We9provid
e/p r
ovid
esahome
f
ilm
sfortheKoreanmarke
ta nd sh
oppingser
vic
e.WelOhave/has
a
bro
ad.We7 impo
rt/i mp
ortsfil
ms alog
ist
icscent
re
.It
f
romfore
ignprodu
ctio
nc om
p a
nies lpro
vide/prov
idestra
nsp
orta
nd
andwe8 hav
e/h asei
ghtcableTV de
liv
eryserv
ice
s.
c
hanne
ls.a n
dac hai
nofcinemas.
‘
4

2 121
>Lis
tenand盟昼旦且旦皇 t
hec
orr
ectverbi
nit
ali
csi
n1.
3 Theverbsin1arei
nth
epr
ese
nts
imp
let
ens
e.Weuset
hist
ens
efo
r
g
en e
ralfa
cts.
Weadd-
sor-
est
oth
everba
fte
r
1 1/you/we/th
ey 口 2he/s h
e/i
t 口
4 Workwithapartner.Nameacompanyfromabusinessareai
n1.
Uset
he
T
ipI
hav
e/h
as wordsinita
li
cstotal
kaboutthecompany
.
T
hisv
erbi
sirr
egu
lar
. Example
:C ana
lPlu
sisamed
iacompa
ny.Jt
pro
duc
esf
ilm
sfo
rth
eEu
rop
ean
ha
ve→ ha
s NOT帰 時 § ma
rket
5 131
>Li
ste
nandcompletet
hes
equ
est
ion
sanda
nsw
ers
.
1 A 一一一一一一一一一一一_e
xpo
rtt
hes
epr
odu
cts
7 T
ipIs
hor
tan
swe
rs
BYes
，we_一一一一一-
I
nconv
ersati
on，weanswer
2 A 一一一一一一 th
e_一一一一一 importfilmstoo7 q
ues
tionswiths
hortanswe
rs.
BY es，一一一一一一一一一一一一・ F
orexampl
e:
3A 一一一一一 CJp ro
videf
ina
ncia
ls er
vices7 A Doy ouex
por
tth
e5e
B No，i
t pro
vid
efina
ncialserv
ices
. product5
?
4A 一一一一一一 you_ 一一一一一 med
icines7 B ~色5， wedo
.NOT与令合物モト
B No，一一一一一一一一一一一一・Wee x
p o
rtm ed
icin
es. 制向性:

C3 一件M
6 Completetheserulesonthepresentsimpletense.
1 Makeq
ues
tio
nsw
itht
hewords一一一一一一 and一一一一一一・
2 Maken
egat
ivesente
nceswit
ht h
ewords一一一一一一 andーー一一一一
3 Makep
osi
tives
hortanswe
rsw i
th玲 s，h
e一一一一一一/玲s ，I一一一一一一

可﹁
4 Maken
egat
ivesho
rta n
swerswithNo，sh
e_一一一一一 /No ，we_

oacn
一一一一一

))F
ormorei
nfo
rma
tio
nande
xer
cis
es，g
otoP
rac
tic
efi
le2onp
age81
.

片山
7 Workwithapartner.Askandanswerquestionsusingthepromptsbelow.

hpmの﹁︿一円。ω
Example: A DoyouworkforanIta
lia
ncompany?
B No，1don'
.
tIworkforaBraz
ili
ancompany
youworkfor…?
yourcompanyexp
ort/im
port…?
yourcompanyprodu
ce/pro
vide.
..
7
yourcompanydev
elop/d
eliv
er..
.
7
…youhave…?
日yourd
epartme
ntemploy…7
.
.yourc
ustom
ersbuy.
..
7

P
rac
tic
alyspeakingI
l Howt
osa
ynumbers
1 Canyousaythesenumbers7

l
I
I
II
I
回 悶
COMPANYH
IST
ORY:
0778456365
$45.
60 S
tar
t2001
TOTAL= 1，
300

2 141
>Lis
tenandcheck
.
3 Workwithapartner.Answerthesequestionswithnumbers.
1 Whatyea
risit
7
2 What'
syourof
fic
etele
phonenumberandy
ourm o
bilenumber7
3W ha
t'sthenumbero
fe mp
loyeesinyo
urcompany7
4 What'
sth
epr
iceo
fyo
urcompany'
smainp
rod
ucto
rse
rvi
ce7
TipI
Say
ing'
0'
Wes
ayoho
rze
rof
orO
.
 BusinesscommunicationIB
ook
inga
ndo
rde
rigb
n yphone
1 Doyouorderproductsandservicesbytelephone7Whatdoyouorder7
2 15t
>A customerphonesar
est
aur
ant
.Whoasksf
or1-67L
istenandwriteC
(customer)orR (r
estau
ran
tmanager)7
1 ap r
ivateroom_l二 4 aspe
cialp
rice_
2 aname_ 5t oc
onfirmbyemai
l_
3t hepriceso
fsetmeals一一 6 anemai
la d
dres
s一一
3 15t
>L
加味 。
istenagainandcompletethesequestionswithverbsfromthel
e c
onf
irm s
pel
l have(
x2) r
印刷 s
pea
k t
el
l
ist.

1 Can1ー占 0
0ι_aprivateroom…?
2 Canyou一一一一_meyourname，p l
ease?
3 Canyou_一一一一 metheprices ?
4 Canyou一一一一一一 that，please?
5 Can1一一一一一一 aspecialprice?
6 Canyou一一一一_mybookingbye m
ai17
7 Can1一一一一一 youremailaddress，p le
ase?
8 Canyou一一一一ー_mores lowly
?
9 Canyou_一一一一一 Hori?
4 16t
>Listentopartoftheconversationagain.Whatwordsdoesthe
restaurantmanagersaya
ftr'
e y
出'7Howdoeshesay‘
No'7
5 Workwithapartner.Taketurnstoaskandanswerthequestionsin3.
))Formo
ree
xer
cis
es，got
oPr
act
icef
il
e2onpage8
0.

6 Workwithapartner.Makethisconversationmorepolite，thenpractisei
t
.

A1
wantt
ood巴rsomem
r obi
lep
hon
es
'st
B What hep
rod
uctc
ode
?
Keye
xpr
ess
ion
s
A DFK1
678
.
Req
uest
ing
BSlowdown!
CanIbook/o
rde
r..
7
A DFK1
678.
Ask
ingfo
ri nf
orm
ation
Canyougieme…?
v B OK
Canyoute
llme.. 7 A1
wantd巴l
ive
ryn
extweek
.
Canyouconfi
rm...
7 B Wed
on'
tha
vethemi
nst
ock
.
Responding
AS
endthema
sso
ona
spo
ssi
bl巴.
Yes，ofcour
se.
Sure. B1
wan
tco
nfi
rma
tio
nby巴m
ail
Yes，wed o
. AW
hat
'sy
oure
mai
lad
dr巴s
s?
I'msory，b
r utwed
on'
t..
. Binfo@bcom.
bi
z.
Aski
ngf o
rrepet
iti
onand AS
p巴l
lit
.
sp
ellin
g
v Bi
nfo
@bc
om.
biz
Cany o
ur epe
atthat
7
A
G

y
d
o
LU
O

Canyous aytha
ta g
ain
7
﹂

Canyous peakmoreslow
ly7
Canyous p
elltha
t7 7 Workwithapartner.StudentA，turntoFi
Ie05onpage104.StudentB，
oFi
turnt Ie3
1onpage1
10.
@ ηI
nte
rac
tiv
eWorkbook
)
)Phrasebank @ 沿 I
nt巴r
act
iveWorkbook沿 E
mai
lan
d))E
xer
cis
esandT
est
s
B
ack
gro
und
Vikingisanint
ernat
ion
alo
ffi
cess
upp
lie
scompany.Readaboutt
hes
erv
ice
i
to f
fersit
scl
ien
ts.

C
ata
log
ue? Y
es
F
reed
eli
ver
y? Ys，f
e oro
rder
sov
er[30
，f
ior
de
redins
amecou
ntr
y
Or
der
sunde
r[30=f2
.90d
el
iver
ycha
rge
R
etu
rnp
rod
uct
s? Y
es，wi
th
in3
0da
ys
I
nte
rna
tio
nald
eli
ver
ies
? Y
esa
ndt
her
e
'sawe
bst
i
efo
reac
hcou
nt
ry
D
eli
ver
yti
mes
? S
omea
res，s
a amed
ay O
the
rar
eas
，ne
xtd
ay

D
isc
uss
ion
1 WhatdoyouthinkabouttheservicesVikingoffers?
2 Whati
simportantf
oryouwhenyouordero
ffi
ces
upp
lie
sorother
products?
••
d
w

ue
no
ok
u
ob
d

式 u

戸h

円
出

C+t
nHob
十L

n
t
/-
vA
凸﹂

• fr
eed e
live
ry? z
令
b
o
a
抗
C

r・
門
ふBL

• I
nte
rne
tor
der
ing/o
rde
rin
gbyphone
?
内
d

d
門

• p
ric
e?

T
ask
Youworkf oranintern
ation
alcompanyinthePurchasingDepartment.
Iti
simportantthatthewholecompanyhasthesames upp
liers，soyour
jobi
stochooseonewhichcanprovideproductsworldwide，i
sf le
xibe，
l
andhasgoodp ri
ces.
1 17t
>Listent
oth
ephonec
allbetweenac
oll
eag
ueandE
uro
ffi
ceand
completet
heinformationi
nthet
abl
e.

E
uro
ffi
ce
Ca
tal
ogu
e?
F
reed
eli
ver
y?
D
eli
verytim
es?
R
eturnpr
oduct
s?
I
nte
rna
tio
nal
del
ive
ries
?

2 Workwithapartner.Compareyourinformationanddiscussthe
dif
fer
encesbetweenVikingandEu
roff
ice
.Whichcompanydoyou
wanttochooseasyournews up
pli
er?Why?
3 Youwanttobuyanewdeskforyouroffice.StudentA，turntoFile02
onpage1
03.StudentB，
turnt
oFi
le30onpage1
10.
 Workingw
ithwordsIL
oca
tio
nandcompanyb
uil
din
gs
1 ReadaboutSpectrumBrands.I
sth
ecompanyi
ndi
ffe
ren
tlo
cat
ion
s?
Where?

SpectrumBrands
Spect
r umBrandsisaglobalconsumer
pro
ductsc ompan
y.Itp r
oducesbatt
erie
s，
5
tar
tin
gpo
int i
Igh
ting，andg roo
m i
ngp ro
d u
cts.I
thasa
numbero fwor
ld-c
lassbrands，in
cludi
ng
1 Doesyourcompany Rayovac，Var
ta，andR e
mington.Spectrum
haveo ffic
esor
Bran
dso perat
eso nsi
xc on
tinens，i
t th a
s
operationsindif
fer
ent
countries?Where? abou
t1 0，000employe巴s，anditse
ll
sits
r
園
D 仕 .pmJUα

y
w戸 y w r
o

pro
ductsina roun
d1 20count
ries
.
q

jao
ud.mh
ah

北h f 1
i
，
A 。 。

--5Ee?

n
創 eo?

附W

BEAr--Fa
印
a v

?
'C3HAVaaMmw

日u m
ほ創 m も 乱

-M
MU--re・
dbi
03

2 Workwithapartner.Taketurnstoaskeachothertonamecountriesin
T
ipI
abou
，t a
rou
nd thesec
ont
ine
ntsandr
egi
ons
.
about/around=n otex
actly Example:A Nametwoc o
unt
rie
sintheMiddleEast
.
Thecompanyhas847 B SaudiArabiaandDubai
employees= Thecompany
t
heMiddleEa
st_ NorthAmerica_ Lat
inAmerica_
hasabout850e mployee
s. A
sia
-Pac
ific_ Afri
ca_ Europe_
Itse
flsprod
uctsin102
coun
tries=Itsef
lsproducお 3 18t
>Listent
oapresentationaboutSpectrumBrands.Numberthe
inaround100c oun
tri
es. c
ont
ine
nt n2i
sandregionsi ntheorderyouhearthem.
4 18t
>Listenagainandwritenumbersandlocationsi
nthenotesbelow.

い
!o
¥z
-問L
κι wHιRι
Hι
adof f
i
G e f
¥t¥
anta
.U '
;
)f¥
Tu
hn
i(
. a¥
ι巴n t
re t
v1a
di$On，W i
sι
ons
ln
ヤad
ori巴ら twι
nti-o
nιi n1一 一一一一
fou
ri n2一一一一一(白川ι ma¥a，~ral.i\. ω\ombめ

twoinヲ 伯ι rm
ani，UI<
)
onιin4.一
一一一一一
一一 一
一

C2芹ω
'
;
)a
¥ι
s0仔l
ιι
s S 一 一一一一一 i nNoけh内n ιn
(.a
ゐ一一一一一一 i nLati
nNneri
ιa
一一一一一一_i
1 n} ¥
sia
-1
'a
ιi
f
i
ι
s一一一一一一 m ιurop
ι

o
﹁n
OneinD uba
ifortheI一一一一一_ a n
a} ¥fr
i(
.
a

ωZOコ
D
ist
rib
uti
onι
ιnt
rιs 1
0 一一一_ a roundthιw
or¥d

5 Matchthefiveworkplacesin4tothesepictures.

2 3 4 5

6 Workwithapartner.Readsentences1-5.Whichworkplacefrom5dothey
describe?
1Wemakea llourproductsher
e.
2 Thisiswhe rewedoo urresear
c handdevelopment
3 Ours al
esrepsvisi
tcustomersfourdaysawe ek，butcomehereonFrida
ys
4 TheMana gingDi
rectorandal
lt heothercompa nydir
ect
orsworkhe
re
5 Thepr oductscomehe r
ea ndwede li
verthemt ocust
omers
.

))Formoree
xer
cis
es，got
oPr
act
icef
il
e3onpage8
2.

7 Whati
syourworkplace?Whatdoyoudot
her
e?T
ellthec
las
s.
8 Prepareapresentationaboutyourcompanyorusetheinformationabout
thecompanyinF
ile03onpage1
03.Writenotesabouttheworkplacesand
thelo
cati
ons.
9 Giveyourpresentationtoyourpartnerortotheclass.Usesomeofthese
expresslOn
s.
Goodmo rni
ng.Today，Ial
i
ket
ote
lyouab
out.
.
Wear e../Wehave.

@ ηI
nte
rac
tiv
eWork
bok>
o >Glossary
区二
 tworkIT
Languagea her
eis/a
reI
Some/any
1 ReadaboutDubai
.Isi
tagoodlocationf
orbusiness?Why?

WhydomorebusinesseschooseDubai?
LOCATION
D
u b
aiisatthece
n t
reoftheMiddl
eEa
standt
heci
tyi
sth
epe
rfe
ctmeet
ingpla
cef
ort
hema
rket
s
o
fE u
rope，A
sia，andAfr
ica
.Therea
reove
r65ai
rl
in
est
o100de
sti
nat
ionswo
rldwi
def
romo
ur
i
nter
nati
ona
la i
rpo此.
BUSINESS
D
ubaii
sth巴 p
erf
ectl
oca
tio
nfo
rar e
gio
nal0佑 c
ea n
dh a
sco
nfer
encea
ndexhib
it
io
ncent
res.T
her
巴
a
resomeexce
lle
ntse
rvi
ces(b
ank
s，lawfir
ms，ad
ver
tisi
nga
gen
ci )a
巴5 ndh
otel
sateve
rypri
ce
TRANSPORT
U
nlik
emanycosm
opolit
anc
it
ies，t
herei
sn'
tapro
blemwitht
ran
spo
rtinDuba
.iT
akeat
ax
iorus
e
p
ubli
ctr
ans
por
t-t h
ere'
sabusever
y20m i
nut
eso nmostbu
srout
es

2 Completethesesentences.
1 Usethe
rei
s/ inposi
tivesentences
.
2 Use /t he
rearen'
ti
nn ega
tivesentence
s.
3 Completet
hist
abl
efo
rquestionsandshortanswers.

Questions Shortanswers
I
sth
ere.
.
.? 玲'
s
， /No
，th
erei
sn'
t
.
Aret
her
e..
.
? Y
es，t
her
ear
e./No，

3 19TTwopeoplearediscussingDubaiasthelocationforalarge
con
fer
ence.Completeth
eirconversationwithwordsfromt
hel
is
t.
Thenlis
tenandcheckyouranswers.
t
her
ear
e t
her
eis t
her
eis
n't i
sthe
re a
ret
her
e
A Dubaiisag r
eatlo
cat
ionf orac o
nferen
ce.Theweatherisalwaysgood.
B Whata bouttheai
rpor
t ?1 lotsofinte
rna
tion
alflig
hts
?
A Yes，2 .And3 aproblemwithtransp
ort
fromt h
eairpor
tbecausep u
blictra
nsporti
sexcell
entinDubai.
BB ut4 agoodp lac
ef o
rac o
nference?
AY es，5 t'
.Ist h
eDubai1 n
terna
tionalExhi
bit
ionand
Conventio
ncomplex.1t'
sp e
rfe
ct.
4 Readthesesentences.Whendoweusesome?Whendoweuseany?
Ther
e'sat
axi
. Aret
her
eanyt
axi
s?
T
herea
resometαX1S. I
sth
ereat
axi
?
T
her
earen
'tanytaxis
.
5 Workwithapartner.Askandanswerquestionsaboutyourplaceofwork
.
Ex
αmple:A I
sther
eac a
rpar
kforst
af
f?
BY
es，t
her
eis
.
v
t
h

na
nl p
e 創 esr

e u
p‘ 1
n M C e、
@託
HCμ
目 knmm
官

Nearthecompany
p
r
a ar

goodrest
aur
ant
s
e
M
﹄円﹂

mrport
k
m

n
・
AUC

S
汀ひ
E C

児α

shops
ぱ
o

r
巴

gym

))Formoreinformationande
xer
cis
es，
got
oPracticef
ile3onpage83
二
百
6 Workwithapartner.Youwantinformationabouthotelsi
nDubaif
ora
meeti
ng.St u
dentA，turntoFi
le06onpage1 0
4.Stud
entB，askStu
den
tA
aboutTheArabianGardenHotel.Writen
ote
si nt
hetab
lebelow
.
Example
.・1
sth
ereabu
st ot
heair
por
t?

TheArabian TheDubaiGrand
GardenHote
l Hot
el
Bust
oth
eai
rpo
rt?
C
arp
ark
?
R
est
aur
ant
sandb
ars
?

C 2 一件
L
eisurefa
ci
li
ti
es(swimming
p
ool，gym)?
S
erv
ices(
Int
ern
et，b
ank
)? ω

Fonω.CO
C
onf
ere
nce/M
eet
ingrooms?
O
the
rse
rvi
ces
?

コ
7 Nowrepeattheexercisei
n6.
Stu
detA，
n askS
tud
entBaboutTheDubai
GrandH
ote
landw
rit
eno
tesi
nth
eta
ble
.St
ude
ntB，
tur
ntoF
ile3
2onpage
11
0.
8 Nowcomparethetwohotelsandchooseoneforaconference.Then
p
res
entyourr
eas
onst
oanotherp
air
.
Ex
αmp
le:Att
heArabianGardenH
ote
l，t
her
e'sa・
， b
. utt
her
ear
e tany…
n'

P
rac
tic
all
ysp
eak
ingIHowt
ost
ar
tan
den
dat
ele
pho
nec
al
l
1 Readtheseexpressionsf
ort
het
ele
pho
ne.Aretheya
tth
est
arto
rth
eend?
Whos
aysthem?Thec
all
er，
ther
ece
ive
r，o
rbo
th?

s
tar
t/end c
all
er/r
ece
ive
r
1H
ell
o，t
heD
uba
iGrandh
ote.
l
2 Can1h
elpy
ou?
3T
hisi
s…
4I
'm c
all
inga
bot…
u
5Thanksf
ory
ourh
elp.
6You
'rewelcome.
7 Goodbye.

22
0[>L
ist
ent
otwop
art
sofat
ele
pho
nec
all
.Checkyouranswersi
n1.
3 Workwithapartner.Taketurnstobethecallerandhotelrepresentative.
Telephoneahotelabout
• busi
nessser
vice
s( me
etingrooms，I
nte
rne
tac
ces
s，f
ax)
• carparki
ngandcarhire
• roomsfor30peopl
enextweek T
ipIT
hi
sis.
• busesfromth
ea i
rpor
t. Onthetele
phones
ayyou
r
namelik
ethi
s:
Thi
sisRaymondSad
le.
r
Mynam
e'sRaymondSa
dl.
r
e
I
tsRaymondS
' ad
le.
r
N
Oτ I
' -amロ
ニ'
ff
f
Id
口dSad/e.
r
 BusinesscommunicationIL
eav
ingt
ele
pho
nemessages

1 211
>Listentopartsoftwotelephonec
all
s.Whatmistakesdoesthereceiver
make?

2 211
>Listenagain.Howdothec
all
erscorrecttheinformation?
1
2

3 Workwithapartner.Telephoneyourpartnerandcheckandcorrect
de
tai
ls.StudentA，
turnt
oFi
le04onpage1
03.StudentB，
turnt
oFi
le37on
page112.

4 221
>Listentoatelephoneconversation.Completethemessage.
Keye
xpr
ess
ion
s
A
skingtospeakt
osomeone
M
ESS
AGEF
OR:Te
r
ι 5at
うaum
Co
uld1speakto..
.?
I
'dli
ket o…
ospeakt FROM:
s…t
I here?
C
ALL
lNGABOUT:
Lea
vingamessage
PHONENUMBER:
Cou
ld1leaveamessage?
Mynumberis… C
ALLB
AC?口U
K RGNT
E ?口
Canshecal
lmeba ck(asso
on
aspos
sib
lel?
5 221
>Match1-9t
oa-I
.Thenl
ist
enagainandcheck
.
Takeamessage
1 Could1speak_ a.
.
.yourmessage.
1'msorry，bu
tsheisn'
there/
21 '
ms orry，but_ b.
.
.ac o
ntac tnumber?
ava
ilabl
e.
3 Could1leave_ c.
.
.amessagef orher?
Can1t akeamessage?
Can1h av eaco
ntactnumber
? 4It's一一 d.
.
.right?
1
'1g
1 ivehim/h eryour 5 So_ e.
.
.that '
sA-N-D- A-C.
message. 6 Cans heca1一 一 f.
.toTe r
es aBaum，pleas
e?
7 Can1ha ve_ g.
.
.R ichardAndac.
Checkingdeta
ils
81 stha
t_ h.
.
.s heisn'ther
et h
ismorni n
g.
Sot h 's…
at
91'1givehe r_ i.
..meba cka ssoona spossi
ble
?
Isthatrig
ht?
Co
rrect
ingdet
ail
s ))Formoree
xer
cis
es，got
oPr
act
icef
ile3onpage82.
No，it
'
sNa si
nNewY
ork/0
asinOslo. 6 Workwithapartner.Practiseleavingmessages.StudentA，turntof
ile07
onpage1
04.StudentB，
turnt
ofi
le34onpage1
11.
(
] )I
J) nte
ract
iv
eWo rkbo
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)
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ract
iveWo
rkb
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)Emaila
ndη E
xer
cisesandT
est
s
F
ind
ingt
her
igh
tlo
cat
ion
B
ack
gro
und

￨
Bes
tplacef
oryourbusiness?I
M
art
inB l
oem
be r
g，alo
cati
onex
per
t，s
aysi
t'
sveryi
mpo
rtan
ttog
et
i
nf
orma
tionaboutt
heloc
ati
onf
oryou
rbus
ines
s.Yo
umusti
fndo
ut

• a
rethe
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esse
sintheare
awit
ht hesamep
rodu
ct?
• a
rethe
realotofpeopl
elivi
ngnea
ry o
urbusin
ess?
・ i
sthe
recarpark
i n
g?
・ i
sthe
repub
lictransp
ortnear
by?

Be
for
eyoufin
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eab
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rea.
[
fyoudon'
tdothi
s，youco
uldl
oseal
otofmoney!

D
isc
uss
ion
1Whatmustyoufindoutabouttheareabeforeyoubuyanofficeorshop?
2 Why?
3 Where'
syourcompany?I
siti
nagoodl
oca
tio
nfo
rcustomers/s
taf
f/
b
usi
nes
s?

T
ask
Youhaveasandwichbari nyourtown.Bus
inessisgood.Youwanttoopen
，
anothersandwichbarbu
tyoudon' tknowwhere.Youhavec onta
ctsin
threeothe
rt ow
ns.Theyhavei n
formati
onaboutthreesandwichbar
sfor
sal
ei nthe
set own
s.
1 Worki
ngr
oupso
fth
ree.
Readaboutoneofthel
oca
tio
ns.
Stu
den
tA，
t
urntoFil
e08onpage10
4.Studen
tB， t
urnt
oFi
le3
5onpage1
11.
Stu
dentC，turnt
oFi
le5
6onpage1 16
.
2 Taketurnst
opr
ese
ntyourl
oca
tio
ntoyourgroup.
Whileyoul
ist
ent
o
o
the
rmemb
ersofyourgroup，completet
het
abl
efort
heirl
oca
tio
ns.
3 Inyourgroups，chooseonelocationforyoursandwichbar.
 Workingw
ithwordsI
Tec
hno
log
yan
dfu
nct
ion
s
1 ReadthistextaboutVirgin.Whatservicesdoesi
toffercustomers?

What'snewwithVirgin?
Fa
stTicketMachin
es
Sav
et imeandge
tyourt i
cke
tsf
romt
henewF
astT
ick
et
Machin巴satmanysta
tions
.
Useofele
ctro
nicdevi
ces
Whyfly
?Ont hetr
ai
ny oune
verswitc
hof
fele
ctr
onicdev
ice
s
S
tar
tin
gpo
int f
l
o
rt
ap
t
a
o
k
e
p
-
sa
o
ffo
n
rl
dyo
an
d
uc
i
a
n
g.E
nre
a
c
chs
h
arg
e
ey
a
th
o
u
a
spowerp
rmob l
iep
h
o
o
i
n
n
t
e
sf
.
or

Whattechnologydoyou
use F
irs
tc l
asswait
ingareas
Nowata lla
rgest
ati
ons，
自rstcla
sstr
ave
lle
rscanuset
he
• f
orwor
k? bu
sines
sw ai
tinga
reaswithd巴sksandph
otoco
pier
s.Mee
t
・inyourprivatelife? c
l
c
i
h
e
e
n
c
tshe
ke m
a
r
i
eandu
ls
sethewir巴l
es
sInt
erne
tc o
nnect
iont
o

Compareyouranswers
withthec
las
s.
2 Matchwordsfromthetextin1tothesepictures.
、
九口

1 3

2 4 5
3 231
>Listenandmatchthetechnologyin2totheseconversations.
3
2 4
二記
4 23t
>Lis
tena
gai
nandmatcht
hewordsi
nth
eli
stt
o1-5b
elo
w.
αt
b t
ery s
cre芭n b
utt
on s
tar
tmenu usernameandpassword
1t
icketmachine_一一一一一一 4I
n te
rnet_
一一一一一一
2m
o bilephone_一一一一 5photocopier_
一一一
3laptop_一一一一一

5 Workwithapartner.Thinkoftwotypesoftechnologyormachine.Write
d
efi
nit
ion
s.Readthemt
oyourp
art
ner
.Guesst
het
ech
nol
ogy
.
Example:A Youca
llpe
oplewit
hit
B Amobi
lephone?

c=
AC or
r芭c
tl

6 Technologywordsareoftenthesameorsimilarindifferentlanguages.

一件 hF
Arethewordsi
n4s
imi
lari
nyourlanguage?Whataboutothertechnology
words?

↓のの才コo
7 Readaudioscript23onpage120.Un昼皇且辺豆 thetechnology-relatedverb+
nouncombinations.Thenwritetheverbsbelow.

-o 白山¥
p
uti
n t
hem
one
y
y
ourm
obi
Lep
hon
e
in
ser
t
ac
re
di
tca
rd
aL
apt
op

t
hes
cre
en y
ourc
ode

y
ourd
et
ai
Ls

c
onn
ect
to t
heb
utt
on

))F
ormoree
xer
cis
es，got
oPr
act
icef
ie4onpage8
l 4.

8 Lookattheseactions.Makeverb+nouncombinationsabouteachpicture.

P
ass
wor
d
匡宣言主
T
ipI
Phr
asa
lve
rbs
Aph
rasalve
rbh
asamainve
rb
1E
nte
ryo
urp
ass
wor
d 2 3 +pa
rti
cle:p
uti
n，5
wit
cho，
n
ぽ o
l n
.
Somep h
rasa
lv er
bsc
an
changepo
sit
ion
:
P
utthemoneyi
n./Puti
n
4 5 6 t
hemoney
.
S
wit
chthθphon
eo n
./
9 Tick(〆)theactionsin8youdoatwork.Tellyourpartnerwhenyoudo S
wit
chont h
ephone.
them.
E
xam
ple
:1e
nte
rmypαs
swo
rdwhen1s
wit
cho
nmyc
omp
ute
r. Someca
n'tchangepo
sit
ion
:
C1
ic
konthei c
on.NOT-G侍弁
@ぬInteractiveWorkbook)
)Gl
oss
ary
 tworkI
Languagea Adv
erb
soff
req
uen
cyI
Que
sti
ons
1 Doyouworkeighthoursaday?Howmanyhoursaweek?
2 Readthisarticleandanswerthesequestions.
1 Dot
heyworkei
ghthour
saday? 3 Dotheyt
akeb
rea
ks?
2 Dot
heyar
riv
eont im
e?

TheSuperemployees!
Howo f
t巴ndoy ouwork9or10h ou
rsad ay
?W e
ll，imag
inethe
seworke
rs:Theyalwa
ys
work16h o
ursad ay，s
evenday
saweek.T heyaren
everlatef
orworkbeca
usethey
neverle
avethebuil
din
g.Theyrar
elytak
巴b re
aks-onlytorech
arg
ethei
rbatt
eri
es.Of
cou
rs巴t
， h
eyaren'thuman，t
h巴y'
rerob
ots
.
50wheredotheserobotswork
?5tap
les-t h
eU50 節目 prod
uctdis
tri
but
or-employs
themini
tswarehous巴 i
nChamb巴rsb
urg，Pennsyl
vani
a
.50% ofst
af
farerob
otswho
moveitemsa
ro undthew ar
ehous
e.Becau
set h
en ew'em
ploye
es'ar
esogood，5t
apl
es
want
smoreinitsother2 9war
ehouse
s

3 Doesyourcompanyuserobots?I
fnot，
doyouhavejobsf
oraroboti
nyour
placeofwork?

4 Completethisscalewiththeadverbsinboldin2.
1一一一一一一 2一一ー一一一 sometimes o
fte
n us
ual
ly 3一一一一一一
0
% 50% 1
00%

5 Readthesesentencesthen:y_旦坐rlin豆 thecorrectwordinitalicsin1-2.
Theya
l w
ayswork1 6hoursaday
Theyr
arel
yt a
kebreaks
.
Theya
reneverla
te
1 Witha
llverbsexce
p tbe，th
eadverbgoesb e
foe/ψe
r rth
eve
rb
2 Withb
e，theadverbg oesbφre/aftertheverb
6 Maketruesentencesaboutyou.Useanadverboffrequency.
Example:oft
en
I入workte
nhour
saday
1 1worktenhoursaday. 4 1workfi
veda
ysaweek.
2I'm la
teforwork. 5I'm si
ckandt
akeadayof.
f
3 1tak
eb r
eaks.
二E
7 Workwithapartner.Askandanswerquestionsaboutthesentencesin6.
Useanadverbi nyouranswer.
:A Doyouwork1
Example 0hour
saday?
B No，1ne
verwork10hou
rsaday
.1work.
..
8 Findtwoquestionsi
nth
ear
tic
lei
n2.
Whata
ret
heq
ues
tio
nwords?
9 Matchquestions1-7t
oanswersa
-g.
1Whodot
her
obo
tsworkf
or?_ aO ff
iceproducts.
2 Whatd
oesS
tap
lesd
eli
ver
?_ b Afte
r16h ours.
3 Wheredoth
erobot
swo r
k?一一 c Torechargethei
rba
tte
rie
s.

C3R 品・ ↓のの才コo
4 Howofte
ndotheytakeadayoff
?一一 d Tomovei tems.
5Whendot heyst
opwork?一一 eN ever.
6 Whydotheyst
opwork?一一 fI nthewarehouse.
7 HowdoesSt
apl
esusetherob
ots
?一一 gF orSta
ples.
10Whatdothequestionwordsinboldi
n9r
efe
rto
?
1Theway/method_l
主主_ 5 Places_
一一一一一

-oロ
2G
ene
rali
nfo
rma
tin~也_
o t_ 6R
eas
ons一一一一ー

山
、
3 Time_一一一一 7 Frequency_
一一一一一
4P e
opl
e_一一一一一

))F
ormorei
nfo
rma
tio
nande
xer
cis
es，g
otoP
rac
tic
efi
le4onp
age8
5

1
1Workwithapartner.Askandanswerquestionsaboutyourcompanyand
yourwor.Uset
k he
seprompts.
Who/workfor? Why/l
ik
e/y
ourj
ob?
m

k
se
/氏
no

fa
日出/

町/
﹀
ぼ

whM
&EL

ゐEL

What/pro
duceorprov
ide?
d
v
w

a
o
出

d
r
PTA
P? A
円
-
ゐEL

Where/work
?
円
U

P
rac
tiaL
c yspeakingIHowt
l ous
ese
que
nci
ngw
ord
s
1 24t
>Lis
tent
ohowt
her
obo
tsa
tSt
apl
esdot
hei
rjo
b.Putt
hes
est
age
sin
o
rder.
a 一一 th
epersontak
est h
ecorre
ctitemsfo
rtheord
er.
b _1
_t h
ewarehouseco m
puterrec
eiv
esc ust
omerord
ers.
c_ t h
erob
otr e
turnstheboxandstar
tsaga
in.
d 一一 th
erob
otf i
ndstheboxanddeli
versi
ttoahumanc o-w
ork
er
e_ t h
ecomputerte
llsarobo
ttofindthecor
rec
tbox.
2 24t
>Lis
tena
gai
nandmatcht
hes
ewordst
oth
efi
ves
tag
es.
Example
:Fi
rstofa
ll，t
hewarehousecomputerr
ece
ive
scu
sto
mero
rde
rs
.
f
ir
sto
fal
l一一 f
ina
lly_ a
fte
rth
at_ t
hen_ n
ext一一
3 Thinkofstagesforaprocessa
tworko
ryourt
ypi
cald
ay.T
ellyourp
art
ner
t
hes
tag
eswitht
hesequencingwordsi
n2.
Example
:F i
rs ι
tofa 1c
hec
kem
ail
s.Then，1sendnewo
rde
rsゎ t
hewarehouse.
Next，1

巨二
 BusinesscommunicationI
Ask
ingf
ora
ndo
ffe
rin
ghe
lp
1Whati
sth
edi
ffe
ren
cebetweent
heI
nte
rne
tandI
ntr
ane
t?Doesyour
companyhaveanI
ntr
ane
t?

2 25t
>Lis
tent
otwoc
oll
eag
ues，ChenandMagda.ロ旦昼旦民旦皇 t
hec
orr
ect
answerinitalic
s.
1Magdac an'tusetheI n
ter
net/Intra
net
.
2 Youneedtoe nterthepasswordwithlowerca
sel
et
ter
s/UPPERCASELETTERS
.
3 TheIntra
n etgivescompanyn ews/p ro
ducts
.
4 Youca nsendmessagest oc o
llea
gues/cli
en
ts
Keye
xpr
ess
ion
s 5 Magdac a
n'tl o
go utofth
eIntra
net/swit
chtheco
mputero
f!

Ask
ingforhelp 3 Aretheseexpressionsaskingforhelp(A)，offeringhelp(0)，orresponding(R)?
Canyouh e
lpme? 1 Canyouh
elpme?_ 4I '
mt r
yingto・・ 一一
Canyougivemeaha
nd? 2S u
re._ 5 00youwantahand7一一
HowdoI. ..
? 3 Howdo1..7一一 6T hatwouldbegood.一一
I'
mt r
yin
gto...
Ido
n'tknowhowto.
.
.
4 25t
>Lis
tenagainandcheckyouranswerst
o3.

Re
spond
ingtoare
que
stf
or ))F
ormoree
xer
cis
es，got
oPr
act
icef
il
e4onpage8
4.
h
elp
Y
es，ofcou
rse. 5 Workwithapartner.StudentA，turnt
oFi
le1
0onpage1
05.StudentB，
S
ure. t
urnt
oFi
le4
1onpage1
13.
Off
eringhel
p 6 Youhaveal
is
tof
tec
hni
calproblemsb
elo
w.Movearoundt
hec
las
sand
CanIh el
p? askdiffer
entpeoplef o
rhelp.Findsomeonewhocanh e
lpyout
o
Doy o
uw antah
and? ・ lo
gont oyourcompany' sweb
site
Res
pondi
ngtoo
ffe
rs • se
tt h
ea larmcloc
kony ourmobilephone
Y
es，pl
ease
. • ge
tac offe
efromt hemachineinthecorr
idor
T
hatwouldbeg
ood. • in
sta
llap r
inte
rtoy ourcomputer
・ buyat r
aintic
ketfromthemachinesatyourloc
als
tat
io
n.
@ ηI
nte
rac
tiv
eWorkbook
>
>Phrasebank @>
>In
ter
act
ieWorkbook>
v >Emailand>
>ExercisesandTests
Makinguseo
ftechnology
B
ack
gro
und
1 Looka
tth
esep
ict
ure
s.Whata
ret
heyandwhata
retheyusedf
or?

2 261
>Lis
tent
otwop
eop
lee
xpl
ainhowtheyusetwoo
fth
eit
emso
f
technologyi
n1.
Whati
tem
sar
eth
eyt
alk
inga
bou
t?
3 Canyouthinkofanyunusualusesfortheothertechnologyi
n1?

D
isc
uss
ion
1 Whichoftheproductsdoyouuse?Whichproducti
sno
tus
efu
lfo
ryou?
Markeachproductont
hel
ine
.

U
sef
ul N
otu
sef
ul

2 Workwithapartneranddiscussyourranking.
3 Workinsmallgroups.Re-orderyourrankingf
oryourg
rou
p.Whichi
s
yourg
rou
p'sf
avo
uri
tep
rod
uct
?

T
ask
1 Worki
nsm
allgroupsandt
hin
kofanewproduct/newtechnologyt
hat
canmakeyourl
ive
sbe
tte
r，o
ranewusef
orap
rod
uct
.Whati
sit
?How
doesi
twork?
2 Presentyourideat
oth
ere
sto
fth
ecl
ass
.Whileyoul
ist
ent
oth
eot
her
p
res
ent
ati
ons，
preparetwoq
ues
tio
nst
oaskaboutt
hep
rod
uct
s.
3 Whichideawasyourfavourite?
 Workingw
ithwordsI
Documentsa
ndc
orr
esp
ond
enc
e
1 FujitsuprovidesITandcommunicationssolutions.Readabouti
tswork
withth
reecompanies.
1Whatp ro
ductorsystemdoeseachcompanyu
se?
2 Whatist
heresu
lt?

ThreewaysFUJITSUhelpsclie
ntstoreduce
paperworkandimprovecommunication:
1 Whattypesof Thenurs
esatPi
nnacl
eHea
lthuseFu
jit
su'
s
correspondencedoyou pentab
letsf
orp
ati
entinfo
rma
tion.
They
useinyourjob? neve
rprin
tahardcopysonowt he
yh av
e
2 Howmanyhoursa moretimefo
rpa
tie
nts.
daydoyouspendon Therecruit
ment白rm，S p
ringPersonn
el，
correspondenceand
rec
eive
sh undredsofCVs，let
ter
s，and
paperwork?
businesscards
.B utwiththeFuj
itsu
ScanSnap，thecompanyc ans c
anand
savetheme l
ectro
nica
lly.I
treduce
s‘pap
e r
白le
dint he0節 ceby90%'， sa
ysL ucy
Tay
lor，bran
chc o.
ordina
to.
r
.
2

Theg l
obaldeliv
erycompany ，TNT，de
als
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t
urnt
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le36onpage1
11.
9 Workinsmallgroups.Discussthesequestions.
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tud
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12.
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1Whenwast hem e
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nforth
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oFi
le1
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05.S
tud
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tur
n
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oFi
le39onpage1
12.
12Workwithapartner.Askandanswerthesequestions.
• Whenwasy ou
r1astmee
ting? ・Weremanypeop1ethere?Whowerethey?
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? • Weret
here1
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sofqu
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s?
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Howt
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1 311
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.
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2 Whatr
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tua
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E二
 BusinesscommunicationI
Sol
vin
gpr
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1 Doyouhavetheseproblemsatwork?Whonormallysolvesthem?
• 1a
tede1iv
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s
• badp r
oductsorser
vices
• machineryorequipmentno
tworking
• humanm istakes
• angrycustomers

2 321
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ste
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ati
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3 321
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. >
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e turnt
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2 Doyoulikethisideaforyourcompany?
3 Whatproblemscanyouseewiththisservice?

T
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needt
odowitheachone.
2 Nowdecideonthetwojobsyouneedtodof
irs
t.

3 Maketwophonecalls.StudentA，turntoFile13onpage105.StudentB，
turnt
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1 yourowncountry 2 o
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Tipsf
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rav
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e0節目 i st here
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rbusi
nes
s.
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for
ey ournex
ttri
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rlunchordinnerinyou
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untry
?
2A ret
hereanys p
eci
alorloca
ldishes?
S
tar
tin
gpo
int 315itnorma
lt odrin
kalcoh
ol?
4 Howmanyc ou
rsesar
et he
re?
1 Doesyourcompany 5 Whop a
yst hebi
ll
?
havemanyv is
itors
? 6 Whati
st heti
pinmostr es
taur
ants?0%?1 0%?20%?
Wheredotheyhave
lunch?Wheredothef 2 33t
>Listentotwopeoplea
tar
est
aur
ant
.Whatdotheyorder?Whati
sth
eir
goi ntheevening?For t
ota
lbi
ll?
dinner?Tothetheatre?

2 Doyouvisitother
companies?Howdo 一一 -THEp
atl
o-一 一
theyentertainyou?
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rs
t?
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v ethegr
ill
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se.
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k us
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se.
6 日owi s/wasy ourmeal?
7 Wouldyoul i
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csz。一 O
9 We' l/We' dlik
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げt
仁.
…
.日
.，(
?
' 向
同
)‘
b υ
I/陥訟仰
Ww
附 an
川
1t
仁.
一
….
一
， “

い
(
o
r(c
)ne
ith
er.
p.o g q
h
k，、 b w W

m 今川刷出
、
u
eα
1
K2p
41

戸 y、

EI1
U 1 s e‘

一e u v
叶

一吋 m p

51h esu
shi
.一一
iFru' 1t

av
一日刻計
hun 泊
内
AqJ

LL

l h
avesus
hi.一一
山叫

6J

コ門印(U門川町
一一ト

'l
ι
少フδ
E

7 Wouldyouliead
k essert
?一一
内
，内

J
P
抗

4
S
凋且

et h
ebill?一一
白﹂

8C ould1hav
τ

J'

5 Workwithapartner.Taketurnstobeacustomerandawaiteratthecafe.
Usethemenuandp
rac
tis
eorderingf
ood
.
6 Readthesesentencesandcompletetheruleswiththewordsinbold.
Wouldyoul i
kesomefrenchfr
ies?
We'dlieαb
k o
ttl
eof s
parklin
gwαter
.
I
'dlik
esomes us
hi，pl
eas芭
1Use_ 一一一一一ー /anw ithsingul
ar，co
unt
abl
en o
uns.
2 Use_ 一一一一_w it
hp lu
ralc ou
ntabl
enounsandunc
oun
tab
len
oun
s.
7 Workwithapartner.Writea/anorsomenexttothesewords.

1_ _
a一 一 (
cupo
f)c
off
ee 2 ι_coffee
som 3 一一一一一一一 s
ush
i 4 一一一一一一 s
ala
d

5 一一一一一一 c
hee
se 6一一一一一_s
and
wic
h 7一一一一一一 f
ren
chf
ri
es 8 一一一一一一一 s
tea
k

>
>Formoreexercises，gotoPracticefile6onpage88.
T
ipIcoun
tableand
8 Thinkofyourl
astt
ripa
bro
ad.Wasi
tfo
rbu
sin
esso
rpl
eas
ure
?Howwere unc
oun
tablenouns
t
herest
aurant
s?Didyout
rysomel
oca
ldi
she
s?Whatfoodd
idyoue
at?
Somen ounsarecount
able:
T
ellt
hec l
ass.
1app/e，2a p
p/es，1b o投/
e，
@沿I
nt巴r
act
iveW
ork
boo
k))G
los
sar
y 3bott
les
Somen ounsareuncounta
ble:
sus
hi，chick
en
Somen ounscanbeb ot
h:
/'
dlik
ea( cupof
)c o
ffe
e.
Can/h av
esomec o
ffee?
 LanguageatworkI
Pas
tsi
mpl
e:i
rre
gul
arv
ersI
b
Timeexp
res
sio
ns

1 Whataretradefairs?Whogoestothem?
2 ReadaboutthisIndustryExpo.
1 W ha
ttypeofi
ndustrywasitfor?
2 Whena ndwherewasit?
3 Wherewereman ufa
ctu
r e
rs，suppli
ers，andothe
rrepre
sen
tat
ive
sfr
om?
4 Doesyourbus
inessorindust
ryha v
es imil
arevent
s?

T
ext
ileI
ndu
str
yEx
po D
ate
:1-
4Au
gus
t，2009
V
enu
e:HoChiM
inhC
ityI
nte
rna
tio
nalE
xhi
bi
ti
on&C
onv
ent
ionC
ent
er，
Vie
tna
m
Al
most1 00companieswenttothi
syea
r'sIn
dustryExp
o.M a
nufact
urersand
su
ppli
ersfromChina，theRepub
licofKor
ea，I
ndia，T
aiwan，andHongK on
gmet
Vietn
amesepr o
duces，
r an dtwocompa
niesfromAus
triaandIta
lyals
oh a
d
re
prese
ntati
vesattheev ent
.
Don
'tm i
ssthiseve
ntn extyea
rC uckher
efo
rearlyreg
ist
rat
ion
.
、‘
目

，a

3 Therearethreeverbsinthedescripti
ono
ftheExpo.
豆旦坐r
li皇 them.
旦
Dotheydescr
ibet
hepastorpresent?
4 34t
>Listent
oGiangandEnzomeetattheExpo.
1 Wherei
sEnzofrom?
2 Whatdotheyg
iveeachothe
r?
3 Howdidtheyt
rav
eltotheExpo?
5 34t
>Listenagain.Numbertheseverbsi
nth
eorderyouhearthem.
c
ame_ t
ook_1
_ f
lew_
had _ were_ l
eft一一 met_

二亙
6 Writetheverbsi
n2and5nextt
oth
ein
fin
iti
ve.
1b e- was 5 have-一一一一一一
2t ake-一ー一一一一 6l eav
e-一一一一一一
3 go-一一一一一 7 come-_一一一一
4 meet-一一一一一一一一 8f l
y-一一一一一一
7 ReadthisextractfromEnzoandGiang'sconversation.Completethe
t
imelinewiththetimeexpr
ession
si nb o
ld .
1cametoHoC hiMinhCit
ylastnig
h t，but1le
ftBo
lognatwodaysa
go.1
fl
ewtoM i
lanandthentoSha
nghai.1hadadayi nSha
nghai，s
o1metsome
col
leag
uesthe
reyeste
rday
.

C 2芹
ay
eara
go l
a8
tmo
nth t
hi
smo
rni
ng

。一 Oコロ凶
ム ￨ 占

い
(
8 Workwithapartner.Describeyourl
astt
rip
.Talkaboutsomeofthe
follo
wingandusetimee x
pres
sio
ns.
• whereyouwent • whatmeeti
ng(conf
ere
nce
)youhad

(U
• howl o
ngthejo
urneytook • whereyoule
ftfrom

片山
• whenyoulef
t/a r
rive
d • whoyoumet
• whenyoucamehome
9 35[>L
ist
ent
oGiangaskEnzoabouth
isc
are
er.Completet
hes
equ
est
ion
s.
1 Howddyou_一一一一_as
i a
lesmanageri
ntext
ile
s?
2 Whydi
dyou_一一一一一?
3 Whendi
dyou_ 一 一 一 _y
ourcurre
ntcompany?
1035[>L
ist
ena
gai
n.Whata
reE
nzo
'sanswers?

))F
ormorei
nfo
rma
tio
nande
xer
cis
es，g
otoP
rac
tic
efi
le6onpage89.

1
1 Workwithapartner.
1W ri
tefiv
es e
ntence
sa bo
utyourc
aree
rusin
gt im
ee xp
res
sio
ns.
Exαmp
le:1w e
nttoUniv
ersi
tyi
n199
9.
1s
tudi
ed..
.
2 Swapyoursente
nces
.Askandanswerqu
estio
nsa bo
utyourca
ree
rs.
Beg
in
wit
hthequest
ion:Howd i
dyoube
comea..(
jobt i
tl
e)
?

P
rac
tic
alyspeakingI
l Howt
ode
scr
ibeat
ri
p
1 Whichadjectivesbelowdescribe
• ahot
el? ・ajourney?
• amealorthefoo
d? ・ap resenta
tio
n?
• acit
yorcount
ry?
ni
ce good b orin
g d e
licio
us c om
for
tab
le i
nte
res
tin
g
OK t err
ib
le f in
e
2 Workwithapartner.Looka
tsomephotographsfromat
rip
.Taket
urn
sto
askandanswerq
ues
tion
s.StudentA，
turnt
ofi
le1
4onpage1
06.Student
B，tur
ntofil
e46onpage11
4.
3 Nowaskyourpartnerabouttheirmostrecenttr
ip.
Example
:Howwast hef
l
.迂ht?Howwast h
eh ot
el?

E二
 BusinesscommunicationI
Makingc
onv
ers
ati
on
1 Howcanyoustartaconversationinthesetwosituations?

Y
ou'reatacon
fer
enc
ec o
ckta
il Youa
rri
vea
tyourcompany.
p
art
y.It'
sth
eendofthefi
rs
tday
. Yous
eeavi
sit
ori
nR ece
ption.

2 36，
37t
>Lis
tent
otwoc
onv
ers
ati
onsandmatchthemt
osi
tua
tio
ns1and2
above.
3 36t
>Matchp
hra
ses1-8t
ore
spo
nssa-h，
e thenl
ist
ena
gai
nandc
hec
k.
1 Can1joinyou?_ a Veryinter
esti
ng.
2 1hearyouworkforGST._ bS ure.Seeyoul a
termaybe.
3 Myn ame'sSimonTurin
g.一一 cY es，ofcours
e.
4 Whatdoyout hinko
ftheconf
erenc
e?一一 d No，notmany .
5 Doyoucomeh er
ee v
eryyear
? eP leas
e dtomeety ou
.
6 Doyouknowal o
tofpeopl
eh er
e?一一 f No，thanks.I
'm fin
e.
7 Wouldyoul i
keanot
herdrin
k?一一 gY es，t
hat'
sr i
ght
.
8P le
aseexcuseme.一一 h No，th
isismyf ir
sttime
.
Keye
xpr
ess
ion
s 4 Workwithapartner.Youarea
tac
onf
ere
nce
.Pr
act
iset
hisc
onv
ers
ati
on.
Sta
rtin
gac onv
ersat
ion • s
tar
ttheco
nver
sati
on • of
ferso
methi
ng
Can1joinyou
? • t
alkab
outtheco
nfere
nce • endth
ec o
nve
rsa
tio
n.
1hearyouworkfor…
I
st h
isyourfi
rs
ttime…?
5 37t
>Workwithap
art
ner
.Thinko
fpo
ssi
bleresponsest
oth
esesentences，
thenlist
enagainandcompareyouranswers.
Whatdoy outhi
nkof…?
1 Can1h e
lpyou? 4 Can1getyousome
thi
ng?
Off
erin
g 2I st
hisyourfi
rs
ttim
ehere? 5N ic
et a
lki
ngtoyou
Can1h e
lpyou
? 3P le
asegoinandtakease
at.
Can1 g
etyousom
e t
hing
?
Wouldyouli
kean
other.
..
? ))F
ormoree
xer
cis
es，got
oPr
act
icef
il
e6onp
age88
Plea
setakease.
at/Plea
se
goinandtak
eas ea.
t 6 Workwithapartner.Practisethisconversation.
Resp
onding • st
artaconve
rsat
ionwithav
isi
torinRec
eptio
n
Ys，
e p
leas
e. • of
fert
ot a
kehim/h ertoac
ollea
gue'
soffi
ce
Ys，o
e fcours
e. • of
fersom
ethingtodrin
k
Ys，t
e hat
'srig
h.
t • endtheconv
ersa
tion
No，than
ks.(I'
mfi
ne
).
7 Workwithapartner.StudentA，turntoFile18onpage107.StudentB，
F
ini
shin
gac onve
rsat
ion turnt
oFi
le43onpage1
13.
P
leas
ee xcus
em e.
N
icetalk
ingtoyou. @)
)In
ter
act
iveWorkbook沿 E
mai
lan
d))E
xer
cis
esandT
est
s
S
eey o
ul a
ter.
@ ηI
nte
rac
tiv
eWorkbook
)
)Phraseba
nk
Thes
oci
ali
zin
ggame
Playt
hes
oci
ali
zin
ggamewithap
art
ner
.
Chooseasquare.
Onab luesq
uare，readtheque
stiono rsent
ence，andth
enresp
ond.Onabrownsqu
are，
readth
eansweranda skana p
propriatequesti
on.
Ifyouar
erigh
t，youwint hesquare.
Thenyourpartne
rc hoo
sesas quareandd oesthesame
Trytocomp
leteal i
neoffivesqu
ar e
sa cr
oss(・
)， down('
)，o
rd i
agon
aly(
l 、
)befo
reyourpa
rtn
er
E
xam
ple
s:
一
-‘
一u h -
一 ?・ 一
一
- mubR

- nuζd 一
一
oe -
-

'
ト
﹃
1111

・
・
E，
・・

Y
ou sy:
J TE 一

α
・・・・

・ 一

Yousa
y:
.
.
.‘ 一

Y
es，and1r
ea
ll
yli
kes
ush
i. Doyouknowmanyp
eop
leh
ere
?
一
一
 Workingw
ithwordsI
Res
pon
sib
ili
tie
san
dde
par
tme
nts
1 Readthisarticle.Writethesejobt
itl
esi
nth
ecareerp
rof
ile
s.
• CommercialManager ・LogisticsManager
• CustomerDevelopmentD
ire
cto
r • F
ina
nci
alD
ire
cto
r

CAREERPROFILES
Findoutaboutacar
eerwithUnil
eve
r.Readaboutsomeo
fthepeoplewho
workforusaroundtheworld.

1 Howmanydepartments TomasJans BalaMalladi

doesyourcompany 1C
ust
ome
rDe
vel
opm
entD
ire
cto
r，Argentina 3 ，
Ind
ia
have?Canyouname H巴managess al巴steamsi
nArgentinaand C
urrent
ly，he'
sresponsiblefornewbusin巴s
s
them? plansstr
ateg
y.Teamworkisveryimportant i
deas.Forexample，
onenewbusinessp ro
ject
inhisj
ob.That
'swhyhel ovessp
ortsomuch! i
stodevelope .b
usine
ssi nI
ndia
2 Whichdepartment
hasal ar
genumbero f G
uil
her
meL
our
eir
o N
evi
nSi
nda
l
employees?Whichi sa 2 B
，raz
il 4_______________________百u
rke
y
smalldepartment? He'
sinc h
argeoffi
nan
cia
lre
sul
tsa
ndt ax S
hedea
lswithd e
liv
eryb巴twe
enfactor
ies，
pla
nningfo
rtheUn
ile
γerGro
upinB
raz
i.l w
areho
usesa
， ndsup
plie
rs.I
nlog
is
tics，
3 Whatdoesyour Beca
usehe'si
nFinan
ce，hew
orksw
ithmany y
oucont
rolthemovementofgoods，so
departmentdo? di
ffe
ren
td e
partm
entsandchec
kst
hei
r e
ver
yth
inghastobeo ntim
e
acc
ount
s.

2 Therearetwoverbsinboldineachprofile.Matchthemtothesedefinitions.
P
rofile1
aist h
ebossofpeopleoracompany: mana監と
bo rga
niz
es(aproj
ect)inadvance:_
__P
_担ns
P
rofile2
a makessureinfo
rmationi
sc or
rect:一一一一一一一
b managessomeoneo rsome
thing:ー一一一一一
P
rofile3
a becomebigge
randmores uc
cessf
ul:一一一一一
bist h
epersoninchargeofsometh
ing:一一一一一一
P
rofile4
a doesth
etasksofajob:一 一 一 一
b makesomethingdowhatyouwant:一一一一一一
二百
 3 !l旦昼皇r
lin
皇thec
orr
ec ni
tverbi t
al
ic
s.
1I'm ac u
stomerserv
icesass
ist
an.1d
t e
alwi
th/初 i nchar
geofcu
stomerseveryday
2J essi
caplan
s/i sres
p0ns
ibl
efortenpeopleinhersectio
n
3 TheI Tdepartmentdeve
lops/con
trolsthecomputersinal
ltheoff
ices
4P roduct
iondealswiththepro
ducts，butR&Dmanag e
s/d e
vel
opsnewp ro
ducts
5 1workf rGuilherme，t
o heFin
anci
a lDire
c or
t .Sometimesheasksmet o
co
n t
rol/checkhisworkforhim.Hedoesn'twantt omakeanym i
stakes!

4 Workwithapartner.Makesentencesaboutthesejobsusingtheverbsin2.
Example
:Ana
irt
rα
if
fi
cco
ntr
oll
erc
ont
rol
sth
emoveme
nto
fae
rop
lan
es.

C2芹 吋 一[)の℃印ユヨのコ片山
ai
rt
raf
ficcontr
ol巴r/
l t
ea
che
rs/s
tu
den
ts e
ngi
ne
er/p
roj
ec
ts t
eaml
ead
ers/t
eam p
rod
uci
to
nma
nag
er/
movementofaero
pla
nes f
act
or
y

5 Workwiththesamepartner.Makesentencesaboutthesedepartments
usingwordsintheta
ble
.
Example:L
ogi
sti
csp
lansd
eli
ver
iesfroms
upp
lie
rs

sup
pliers
worksw i
th
Log
istic
s customers
i
sr es
ponsibl
efor
Financ
e infor
mation
deal
sw ith
Sa
les employees
plan
s
Inf
ormationTechno
logy(IT) del
iveri
es
cont
rols
ResearchandDevelopment(R&D) machinery
i
sinc hargeof
HumanR eso
urces(HR) other
manages
Marketi
n g departmen
ts
develops
CustomerServi
ces product
s
checks
Pro
duction money
orgamzes
computers

))F
ormoree
xer
cis
es，got
oPr
act
icef
il
e7onp
age90.

6 38TWecanpronouncewordsendingin-
swith/
s，
//
z，
/orhz/
.Li
ste
nand
w
ri t
et hesou
nds.
Example:wor
ks~ s主
i !
_ manages/
rz/
1d ea
ls 4p
roduct
s一一 7c
ont
rols
2p la
ns一一 5de
partments_ 8d
evelo
ps_
3o rga
nize
s 6comp
uters一一 9r
eso
urces_
一一

7 Writeashortjobprofileforyou，thenreadi
ttoyourp
art
ner
. T
ipIWordb
uil
din
g
8 Taketurnstodescribesomedepartmentsinyourcompany.Trytoguess Wheny o
ul e
arnanewword，
t
hedepartmentyourp ar
tnerdescr
ibes. youcanmakemorew or
ds
Example
:A Thisdep
artme
ntworkswi
thcus
tom
ers
. wi
thit
:
BSale
s manage-manager
A C
orre
ct produ
ce-p ro
duct
s，pr
oduc
tio
n
purc
hase-p u
rchas
ing
)I
@) n
ter
act
iveWorkbook>)G
los
sar
y de
live
r-d e
liv
ery
 tworkI
Languagea P
rep
osi
tio
nso
fpl
acea
ndmovement
1 JimBermanplansavisittoOliviaGonzalez'scompany.ReadOlivia's
emailtoJim.Therei
sonemistakei
nherdirections.Looka
tthemapand
findthemistake.

5
ubj
ect
:Ne
xtweeka
ndd
ire
cti
ons

H
iJi m
I
'mg l
ady o
uh aveal
ldaynextTu
esd
ay.We'
llhavetimet
olookrou
ndthefa
cto
ry
P
leasei
fnda t
t a
chedamap.Whe ny
oudri
vein，th
ere
'sas巴c
ur
itycabi
nonthelef
tand
t
hef a
cto
ryisb eh
inditO
. u
ro ff
ic
esar
enexttot h
efact
orya
ndthecarpa
rki
sb elow
t
heoffi
ces.50parkth
ereandtaket
heli
f
t.Myo f
fi
ceisonth
es e
condfl
oo
rbutgoto
Re
ceptio
nfir
s.t
5
eey ousoo円.
O
liv
ia
T
rai
ning
W
hitley
'spaints
Factory Of
fic
es

S
ecu
rit
y

2 Lookatthisofficeplan..u:旦坐且且皇 thecorrectwordsini
ta
li
cs
.

MD C
onf
ere
nceroom

Ca
fet
eri
a

F
ina
nce A
dmi
nis
tra
tio
n
P
rod
ucti
on

R
ece
pti
on

Carpark

1 Productioni
sont hele
ft/rig
htofReception.
2 Financeisabove/b e
lowHR .
T
ipIUKandUS 3 TheM D' sof
fic sb
ei e
tween/nexttotheconferenceroom.
En
gli
sh 4 Thec afe
teri
aisont hesec
ond/t h
irdfl
oor
.
Br
iti
shandAmeri
canEngl
ish 5 Thec arparkisinfr
ontof/belo
wReception.
hav
esomev oc
abul
ary 6 R&Di sin/b etwe
enReceptionandProduction.
di
ffe
ren
ces:
UKEngl
ish IUSE ng
lis
h 3 Workwithapartner.StudentA，turntoFile15onpage106.StudentB，
turnt
oFi
le47onpage114.
groundflo
orI f
ir
stflo
or
t
oil
etI r
estroom 4 Workwithapartner.Describewhereroomsanddepartmentsareinyour
l
i
ftI e
leva
tor company.Wherei
syouro
ffi
ce?
5 39[>Jimarrivesa
tth
ese
cur
ityc
abi
n.L
ist
enandcompletet
hes
ecu
rit
y
man'sdirect
ions.
Yougo1 _一一一一一 thi
sroadandtur
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oth
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2 Whatquestio
ndoesJimaskaboutProduction?
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Newo
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icesdid
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abet
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Howisyouro
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2 Designyourperfectofficeorworkspacesoeveryonecandotheirjob
wellandcommunicatee
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3 Presentyournewworkspacetotherestoftheclass.
 Workingw
ithwordsI
Employment
1 Readthesejobadverts.
1Whatt y
peofcompanyi
sit
?
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3 Whichjobneedsapa
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ice? Wear
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2 Matchthea司jectivesinboldin1todefinitions1-8.
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ist
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.Youcanusemorethanonea
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p
artne
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5 42~ ListentoAntonandSandraintheHRDepartmentofthecompany
in1.Theyar
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Maken
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sabout
MonicaandRobertoi
nthetab
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Monica Roberto
P
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urr
ents
itu
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sgood_ b ..o
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perienceinedi
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s ethe-ingfor
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1 43[>Listentothreeconversationsi
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24
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ter
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er.
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desc
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t
heverbsi nbra
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sC h
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6 45[>L
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gpr
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?_
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'm tryi
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cI '
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e They'r
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resen
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2 00thever
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Employmentnews:Whatis
changingourworkingworld?

C2Z
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m
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sitt
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T
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1
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entchangeswhereyouwor
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orexample
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taf
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p
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.Tryt
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2Workwithapartner.Askandanswerthesequestions. T
ipIa
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1 Whatt
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3 Whatt
imei
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heweek:
3 AskyourpartnerthreemoreWhattime.
.?q
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ns. Ist
artwo
rka
teig
hto'c
loc
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CanwemeetonTue
sdayat
thr
ee?
 BusinesscommunicationI
Arr
ang
ingt
omeet
1Whenareyoufreet
hisweek?Whena
reyoubusy?
2 47t
>Acompanyhasap
lanf
ormores
taf
ftoworkfromhome.K
asi
awants
toarr
angeameetingwithth
eheadsofdepartment，Bruno，D
olores，and
Chen.Sheca
llsBrunofi
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tent
otheconversat
ion.Putac r
oss(〆)
whenK a
siaandBrunoa r
ebusy
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0800-
0900
0900-
1000
1
000-
1100
1
100-
1200
1
200・1300
1
300-
1400
1
400-
1500
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.
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3 47t
>Lis
tena
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7
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.TelephoneD
olo
resaboutthemeetingonThursday.S
tud
entB，
Canwem eeton/a t.
..
?
youareDol
ore
s.百unt oF
ile44onpage113.
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?
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ayi
ngwhenyouaref
ree 6 NowarrangethemeetingwithChen.StudentA，youareChen.Turnt
o
.i
sgoo
d/fi
neforme
. F
ile1
7onpage1
07.
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detB，
n youa
reB
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I
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eeon/a
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1 48[>L
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.

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S
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business? MARKETSEGMENTSANDLOCATION
2 Whoareyour
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locally
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esedoyouthinkarei
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eearemostimpor
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ualit
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4 Workwithapartner.Discusswhichcategoriesin2areimportantforyou
andyourcompetitors.Doyouo
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rsomethings
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5 491
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is
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コ
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Youcanusesomea司j
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A B
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4

7 Prepareashortpresentationonhowyourcompany(oracompanyyou
knoww ell)iscompetitive
• Explainhowyoua rec o
mpet
iti
veinyourind
ustry(
e.g.
pri
ce，c
hoi
ce)
• Explainwhatyourcompanyo f
fer
swithad
jecti
vesfrom6.
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:Weo
ffe
rgoods
erv
ice
.
8 Giveyourpresentationtoyourpartnerortotheclass.
@>
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ter
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iveWorkbook>
>Glossary

E二
 l
ang
uag
eatworkIComparatives

1 Doyounormallybuytheseproductsorservicesfromashop/officeor
fromawebsite?Why?Compareyouranswerswiththeresto
ft h
ecl
ass
.
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• holi
dayso
rairl
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ets fi
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lgoods
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2 Wheredoesyourcompanys
elli
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rse
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ces
?Inshops，
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nte
rnt，
e o
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ist
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oth
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nte
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ewswithtwobusinessowners.Whoruns
• aweb-basedmai
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hop?
4 50[>Theydescribethecompetitiveadvantagesoftheircompanies.Listen
againandcompletet
hist
abl
e.

Company1 Company2
a 一一一一一一 s
1
erv
ice 一一一一
5 _prices
s
taffa
re2_一一一一一ー一一一一一一一 E一一一一一一_s
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:add_ .
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ack
ets
.

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7 Workwithapartner.Makesentencesfromthetablebelow.StudentA
begi
nsthesente
nce.S t
udentBfi
nis
hesthese
nten
ce.Changer
ole
saf
ter
eachsent
enc
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ple:A Supermαr
ket
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eawiderc
hoi
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upe
rma
rke
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rch
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mal
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ops
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markets up-t
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neralwate
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avel
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a p CDs
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st Chine
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s sa
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nced

8 Workwithapartner.Taketurnstocompareyourcompanywitha
comp
etito
r.Comparea
rea
ssucha
s
• pnce

コ
prod
ucts/s
erv
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o c
hoice
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taf
f
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eli
ver
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xam
ple
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pen
siv
eth
ano
urc
omp
eti
tor
，bu
tweo
ffe
ra
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igh
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ual
ityse
rvi
ce.

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l Howt
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1t>L
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.
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iceofphone:一一一一一一
Pr
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一一一一f orf
iveho
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2D eli
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dersof_一一一一一 ormore
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em:一一一一一一一
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ntw ithcustom
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rd:一一一一一一
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e:_一一一一
3 Workwithapartner.Taketurnssayingthepricesyoutickedin1
.
E
 BusinesscommunicationI
Comparinga
ndc
hoo
sin
g
Javie
rSampedroworksf orachainofsho
ps.Hiscompanywantstoupdate
it
swebsiteandsel
lproductsonlin
e.Ja
vieraskedtwowebdesigncompanies，
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otes.Hecomparesthequotesf
orhi
smanaging
dire
ctoratth
eirweeklymeeting.
1 521
>Li
ste
nandcompletet
het
abl
e.

Weblines ITE
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S
mal
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O
lde
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ual
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Moree
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itho
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usi
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ses
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F
ast
erd
eli
ver
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2 521
>Li
ste
nagainandcompletet
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ese
nte
nce
s.
a Howdot hey_一一一一ー?
b ITEis_ 一一一一一-
c Arethey_ 一一一一一一?
d Theq u
alityi
s一一一一一一 -
e The一一一一一一-o fITEisthetwopeo
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lyworkwi
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g There'
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h 1一一一一一一 I T
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i Let
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a lki
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一一，--
2T
a lkin
gabou
tsim
ila
rit
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:ーー ，_ 4Choosing一一，一一
Keye
xpr
ess
ion
s
4 Workwithapartner.StudentA，askStudentBaboutdifferencesand
As
kin
ga b
outd if
feren
ces chooseonefromeachp air
.
Wh
at'
st h
ed if
feren
ce? • Tran
spor
tationf
orwork:am ot
orb
ikeo rabic
ycl
e?
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onf o
ry o
urdepartment
:putanadv
ertinanewspapero
r
Ar
etheybet
ter
? usearecru
itmen
ta ge
ncy?
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alk
ingabou
tsimi
lar
iti
es • Engl
ishles
sons
:inac la
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that eac
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line?
Xdoes，
.b utYalso… StudentB，talkaboutt hesimil
aritiesandd iff
ere
nce
s.
T
her
e'snodiff
ere
nce
. Example:A 1wantam otorbik
eo rabicy
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.i
ssim
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r(to..
.
) B Ab ic
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l sc h
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Tal
kin
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outdi
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st hese.
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e( c
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p)e
r/more.. • Foodforac o
nferen
ce:l o
calorf o
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s h
es?
Theadvan
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eo s… • Atwo-dayt r
ainin
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urse:atworkd uringtheweekori
nafi
ve-
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rh o
telat
Thedisa
dvan
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eis… theweekend?
• Ah ol
idayth
issummer:a thomeo rabro
ad ?
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sing
Le
t'schooe…
s ))F
ormoree
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cis
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oPr
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icef
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e9onpa
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Th
iso n
e'sbet
ter
.
Ipre
fer… 5 Workwithapartneranddiscusssomequotes.StudentA，turntof
il
e19on
@ ηI
nte
rac
tiv
eWorkbook page1
07.StudentB，
turnt
ofi
le48onpage1
15.
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nk
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ook>
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Makingasupermarketc
omp
eti
tiv
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B
ack
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Shoppingaround
Compe
titionb etw
e巴ns upermar k
et sisverys tr
ong.I
nt h巴 UKtherearef ourmajor
super
marketsa ndMorrisonsisnumberf ou.rThei m
a g巴 o
fM orris
o n
si slowpr i
ces，a
widerangeoff o
od，andfi巴n
r dlysta任
Tes
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enumbero nes uperm ark
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rniture.
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D
isc
uss
ion
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2 Whichsupermarketdoyoushopat?Whydoyougothere?
3 Whichpointsinthetextareimportantforyouwhenyoushopata
supermarket?

T
ask
1 YouworkforMor
'
町汀r匂ons.
Youneedt
ofi
ndwa戸
yst
ω
oimprovei
ts
competitiveness.Worki ，anddividei
ngroupsoffour ntoP
airAand
PairB.Readyourinformationbelow.
PairA
Youworki ntheteamforproducts el
ect
ion
.Whatchangescanyoumake
soMorrisonsismorecompetitive?Makeal is
to ffiveide
as.Thinkabout
• Productrange • W he r
edoyourpr od
u c
tsc omefrom?
• Productpri
ce • Wh ydo/don'tyoubu ycert
ainproduct
s?
PairB
Youworki ntheteamf orcompanyimage.Whatchangescanyoumake
soMorrisonsi smorecompetitive?Makealisto
ffiveide
as.Thinkabout
• S
tafft
raining • Companyima ge
• S
taffexperience • W hatimagei
sgoodforasupermarket
?

2 Nowholdameetingandpresentyourideastotheotherpair.Decideon
f
iveideasyouwantt
okeep.
3 TurntoFile21onpage108toreadwhatMorr包 onsdid.Howdoyour
ideascompare?
 Workingw
ithwordsI
Workingi
nteams
1 ReadabouttheGorecompany.Whichoftheirworkingmethodsaresimilar
i
nyourcompany?

‘￨Who'smyboss?'
W.L.Gore&A ss
ociatesiswellknown
forit
sGORE-TEX @fa
brics
.W i
l b
ertand
GenevieveGorestart
edt hecompanyi n
1 Doyouusuallywork 1958.Ithasnobosseso rj obtit
les
.
aloneo
rinateam?
Thecompany'sr ul
esf o
rb us
i nes
sa re
:
2 Whatarethe
advantagesofworking 1SMALLTEAMS
inateam? Every
oneknowseacho
the
randmakes
dec
isio
nstog
eth.
er
3 Whenyoumake
decisions，
doyou 2NOBOSSES
alwaysaskf o
rother Youworkinateam，bu
tthe
rea
reno
opinions?
jo
btit
lesandnobos
ses.
4 Doyouhaveyourbest
idea
sonyourownor 3THELONGVIEW
withot
her
s? I
toft
entak
esyea
rstoso
lvepr
oblem
s
and白ndso
lut
ionsf
ornewpr
oduc
ts

4TIMETOTALK
Youattendmeet
ing
s.Face
.to
.fa
ce
communicationi
sbet
terthanmemos
andemails
.

5 EVERYONE'SALEADER
Youdevelopi
dea
stoshar
ew i
thy o
ur
team，andyouplannewpro
ject
s.

二面
2 Tick(
〆)thephrasesyouthinkpeoplesaya
tGo
re.
1 1don
'tli
kew o
rkingw i
tho t
herpeop
le.
2 1don
'tknow-a s
kt h
eb o
ss.
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ting・一一
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ngt i
me，butweh aveagrea
tpro
duct
.
5It'
sn o
tmyj obtot h
inkofnewi d
eas
.
6 1needtospeaktotheteamb e
fore1makeadec
isi
on. 一
-
3 Match1-6toa-f，thencheckyouranswersinthetextin1.
1a tt
end一一 ad
eci
sio
ns

l
bj
bcdef

c=
nnoD 汀
戸叩

臼 0 m 白
nu--P
2 make_

ssn
川 NUU
3 work一一

:
m-m 凶

一昨
・ コ
。
4d evel
op_
﹄向。 ド
企
5f i
nd一一 創
3
6s ol
ve_
3u

↓の印ヨ︿︿ O ﹁大
4 Completethesequestions.
1What_ 一一一一 d oyoumake?
2 Whatmee
ting
sd dyou_ 一 一 一 一 l
i as
tmonth?
3 Doyou_一一一一一 inateam，ora lone
?
4 Whatdoyoudowhenyouwantt o_一一一一一 ap r
oblem?
5 Whati
sagoodt i
meofdayto_一一一一_newi de
as?
6 Howdoyoufee
lwhenyouf inda_一一一一一 t oaprobl
em?
5 Workwithapartner.Askandanswerthequestionsin4.
65
3[>L
ist
ent
oth
reec
onv
ers
ati
ons
.Ineachc
onv
ers
ati
onwhati
sth
e
problem?
75
3[>L
ist
ena
ganandcomplete1-6withana司j
i ect
ive
.
1T her sa_一一一一_p
e' ro
blemwith…
2Y es，th
at'sa_一一一一一 id
ea!
3 1havear ea
lly_一一一_problem.
4T h
a t
'sa_ 一一一一一 de
cisio
n.
5 What'syour_一一一一一 deci
sio
n?
6 No.That'sa_一一一一一 ide
a.

))F
ormoree
xer
cis
es，got
oPr
act
icef
il
e10onp
age9
6.

8 Workwithapartner.Discusstheseproblemsusingtheexpressionsin3
and7.
・Animportantcustomerwantsa20%discountona l
lorde
rs.Younormall
y
of
fer10%.
• Someoneinyourteamisoffs
ickfortwow ee
ks .Youneedtofin
ishyour
pr
ojec
tthi
sF ri
day.
・Youhavetotakeanewclientfordinner.Youneedtodecidewheretogo.
• Twopeoplei
ny ourteamaregooda tthei
rjobs，b
utther
eisap e
rson
ality
pro
blem:the
yc an
n o
tworkt o
getheranda lwa
y sdis
agre
einm e
etings
9 Thinkofaproblemyouhavea
twor
k.T
ellyourp
art
nerandd
isc
ussi
t
.
Canyous
olv
eth
eproblem?
T
ipIc
oll
oca
tio
ns
@ ηI
nte
rac
tiv
eWorkbook)
)Gl
oss
ary Someword
ssoundnat
ura
l
to
get
her
.Fore
xampl
e:
maked
eci
sio
ns，s
olv
epr
obl
ems
Wec
al
lthemc
oll
oca
tio
ns.
 Languagea
twork P
res
entc
on
It
inu
ousI
Sup
erl
ati
ves
1 Whattypeofproblemsarethese，
technical，
personnel，
orsupply?
1 Amembero fsta
ffs
pendst o
omuchtimes u
rfi
ngt
he1
nte
rnet
.
2 Thewarehousei
snearlyempty
3 Youca
n'topenyouremailattachments
.

2 54t
>ListentothismeetingbetweenRichardandAdriana.Whichproblems
dotheydiscussbelow?
Anemp
loyeeisof
tenla
te.
RICHARD，
Pr
odu
cti
on Thenewcompo
nentsforthep ro
ductionli
nedon'
twork
.
Mana
ger
，Rio The
rearet
echn
ica
lpro blemsinthefa
ctor
ies
.
The
reisade
laywit
hfl~去hts t
oReci
fe.
3 Completethesequestionsusingthepresentcontinuousoftheverbsin
brackets.
ADRIANA
Te
chn
ical 1 Who_ 一 一一 J oa
orge_ 一 一 一 t tt
hemoment?(speak)
Manag
er，R
io 2 一一一一一一 ProductionLine1st
i
ll一一一一一一 problems?( have)
3 一一一一一 t ecomponents一一一一一 l
h ate
rtoday
?( a
rrive
)
4 When_ 一一一一 A driana_一一一一 t oRecif
e?(go
)
5 一一一一一一 Marcio_一一一 一 _witht enewcomponentsw
h henA dr
ian
aisi
n
PEDRO， ザ
Rec e
?(de
al)
L
ineManag巴r
， 6 Who_一 一 一一 Adriana inR
ecifetomorr
o w?(meet)
R
eci
f， F
巴 act
ory
4 54t
>Listentothemeetingagain，andanswerthequestionsin3.
5 Whichquestionsin3talkabout
• t
hep
res
ent
? ・thefuture?
ni
Usethewordsi t
ali
csin3tohelpyou.
6 Workwithapartner.Taketurnstoaskandanswerquestionsusingideas
i
nthet
abl
e.
αmple:Areyous
Ex tud
yin
gEn
gli
sha
tthemoment
?

study
leav
e
you atthemoment?
1
s/Are sta
rt
yourcolle
agues lat
ertoday?
Whati
s/a
re go
yourteam tomorrow?
Wheni
s/are speak
yourdepartment when...?
arnve
ロlee
t

7 55t
>Adrianai
svi
sit
ingthef
act
oryi
nRe
cif
e.ShetelephonesRichard.L
ist
en
t
ot heconversation.Arethesesentencest rue(T)orfals
e(F)?
1 Theproblema tthefact
oryi
ss m
all・一一
2 Thenewcomponentsweret hemostexp
ensive.
3 Thenewcomponentsweret hebeti
s dea
._
4 Pedrothin
kst henewcomponentsa rebet
trt
e hanth
eo l
d.
5P erso
nnelproblemsatt h
efactor
yar eb
iggerthantech
nicalproblems._
6S ta
ffturno
veri nRec
ifeisteh恕he
h st一一
7 Theteamist h
eb i
ggetp
s robem._
l
8 Whichsentencesin7
ad on
'tcompareany
thi
ng?一一
b comparetwoth
ings(
wit
hthecom
parat
iveform)
?一一，一一
c compareoneth
ingwi
thal
loth
erthi
ngs?一一 ，一一 ，一一，一一

二百
9 Thesentencesin8cusethesuperlativeform.Completetheserulesfor
formings u
perlativ
es.
1O ne-s
yllableadjec
tiv
es( s
mal
l，et
c.
):add_.
2 Longa 時je
ctiv
es( e
xpe
nsive
，up-t
o-da
te，e
tc
.):
put_一一一_ bef
oret
hea
dje
cti
ve.
3 Somea djec
tivesareirr
egula
r:good→一一一一一一 ，bad→ w
orst
10Threedayslater，Richardsendsthisemail
.Completei
twitht
he
s
upe
rla
tiv
eformofthewordsi
nbr
ack
ets
.

C2芹
H
iAd
ria
na，
Howw
asyourt
ri
p?Weha
vealotofth
ing
stodi
sCU
5S，b
ut

wi
thP
edr
o:
(
impo
rta
nt)de
cis
iona
tthemomenti
swh
att
odo
。
H

の
↓
f
i
r巴 h
im? 0行e
rhi
mad
iff
ere
ntj
obi
nRe
cif
e? moveh
imt
oRi
o?

ωヨ
︿
Wha's2

︿O
t (
goo
d)sol
uti
on?Per
haps
(
che
ap)s
olut
ioni
stooff
erP巴d
roan
巴wj
obi
nRe
cif
e.

﹁
Whatd
oyout
hin
k?

一A
R
ich
ard h

'
))F
ormorei
nfo
rma
tio
nande
xer
cis
es，got
oPr
act
icef
il
e10onpage9
7

1
1Workwithapartner.YouneedtofindanewlinemanagerforRecife.Turn
t
oFi
le22onpage108.
12Thinkoftwoorthreeanswersforthefollowing.Thent
ellyourpartnerand
comparethem.Uset hesup
erlativesinbrackets.
Example.
・Jmh
' av
ingafewproblemsatwork…b uttheb
igge
stproblem1havei
s.
• cur
rentproblemsyouarehavingatwork( s
malles
t?bigg
est?)
• newproductsinyourhomeora twork(newest?mostexpensi
ve?)
• newideasyouhadt h
isweek(worst?bes
t?)

P
rac
tic
alyspeakingI
l Howt
ore
spo
ndt
onews
1 Puttheseexpressionsforrespondingtonewsintocategories1-3.
a Ohno. That'st
err
ible. d Wow.Thati
ssurp
risi
ng
bR eal
ly?Howa mazi
ng . eI '
msorr
y.Howdisap
poin
tin
g.
c Grea.Tha
t 'sf
t an
tas
tic! f Good.
Tha t
'
sex
celle
ntnews.
1 Respondingt
ogoodnews
:一一，一一 3 Showings
urpr
ise:
_ ，
2 Respondingt
obadnews:一一，一一

2 561
>Listenand旦旦昼旦且旦皇 thes
tre
sse
dwordsands
yll
abl
esi
nthe
n1，
expressionsi thenl
ist
enagainandrepeatt
hee
xpr
ess
ion
s.
3 Workwithapartner.StudentA，turntoFile23onpage108.StudentB，
turnt
oFi
le49onpage1
15.Respondt
oeacho
the
r'snews.
4 Thinkofmorenewsfromyourjoborhome.Tellyourpartnerandrespond
t
ohi
s/hernews.

巨二
 BusinesscommunicationI
Giv
ingo
pin
ion
s
1 Papotech，anofficesupplycompany，i
scurrentlyhavingtwoproblems:
• sta
ffareleaving
• customersarecomplaining
TheDirec
toratPapotechaskedf
ort
hisr
epo
rt.I
tcomparesh
iscompany
withsomecompetitors.

CONFIDENTIALREPORT
C
omp
ari
sono
fPa
pot
echa
ndi
t
sco
mpe
tit
ors
P
ay P
ric
es Callcen
tre
A
ver
ages
al
ar
y A
ver
agepr
ic
eofmost N
umbero
fpo円巴 s
h ta
ff A
v e
rag
e
pe
rmon
th po
pularp
rod
uct
s pe
r1.00c
0 u
stome
rs c
allt
ime
Pap
otech H.420 e32
5 .2
1 3m
ins45sec
s
Of
fic
eFir
st H830 e31
7 1.
7 2m
ins305巴c
s
TMP H560 ~284 .8
1 3m
i円510sec
s

Worki ngroups.Readthereportanddiscusspossiblereasonsforthe
problems.
Example:Sta
ffpr
obab
lyleavebec
aus
ePapotechpayst h
elowe
stsal
ari包s
.

2 57t
>TheDirectori
sdiscussingthereportwithal
in .L
emanager istenand
answerthequestions.
1 Whichpartsoftherepo
rtdotheydi
scus
s?Whatdon
'ttheydiscus
s?
2 Whatreasonsdoesthelin
emanagergi
vefo
rthetwoproblems?

3 57t
>Listenagain.Putphrasesa-hintocategories1-4.
a What'syourop
inio
n? e Doyout hi
n k..
.
bI nmyo pini
on..
. f 1don'
tthinkso
.
c 1think.
，. gI'm notsosure
.
d 1agree. h 1thi
nkweshould.

1 Askingforanopin
ion:
_ ，
2 Givinganopinion:_，一一，一一
Keye
xpr
ess
ion
s 3 Agreeing:一一
Ask
ingforanopin
ion 4D isagr
eeing:一一，ーー
Whatdoy o
uthink
?
What'
syouropi
nion? ))Formoree
xer
cis
es，got
oPr
act
icef
ile10onpage96
Doy out
hink…?
4 Workwithapartner.Discuss1-4below.Followthismodel
.
Gi
vinganopin
ion
AAskB包o pi
nion.
I
nmyo pini
on.
BG iveyourop
inion
.
1thi
nk… /1thin
kwes
hou
ld…
A Agreeordis
agree
.
1don
'tthi
nk…
1 Teamsa realwaysbett
erthanpeopleworkingalo
ne.
Agree
ing 2 Meetingsareneverusefu.
l
Yes，1ag
ree.
3 Theb estof
ferisusu
allythecheapest
.
'st
That ru
e.
4 Employeesp r
efermorepaythanmoret rain
ing.
Dis
agree
i n
g
1disa
gree/don
'ta
gre
e.
5 Workinsmallgroups.LookattheideasinFile58onpage117.Discuss
whatyoushoulddot
osolvetheproblemsa
tPapotech.Youhavea
'
l打1notsosur
e.
maximumbudgetoH:200，
000.
@沿InteractiveWorkbook
>
>Phrasebank @ぬInteractiveWorkbook沿 Emailand>
>ExercisesandTests
Changingthewayyouwork
B
ack
gro
und

Teams
pir
it
S
EIisbasedinPennsylvan
ia.Thebuil
din
gh asno自X巴do ff
ice
s，onlyof
ficefurn
itur
eo n
w
heelssoitcanb巴movedt owh er
esome onewa n
tsi.T
t hisistoh巴lpp巴opletowo rkin
t
eams.Infac
t，th巴reareno1巴V巴l
sofmanagement，n os巴cr
eta
ri巴s-onlyt 巴aml e
aders
an
dt eams.
Somet eamsarep e
r m
ane ntsothe
yc anworkw it
ha nimporta
ntci巴n
l ta ndoff
era
s
ing
lecontac
tf o
rt ha
tc l
ie
n.tSomet ea
msg ettoget
h巴rtosolveatemporarypr o
bl em，
an
dt hensto
pwh巴nt h巴jobis自nis
hed
.E mploy巴巴scanb巴 membersoft woort h
r巴巴
d
iff
eren
tt e
ams.T h巴Ydow hattheyar
eg oodat，andsometimestheyleadat eam，
s
ome t
imesth巴ya reat巴ammemb巴r.T h巴 im
portantthi
ngisthatthe
ya reflex
ibl
e
T
heym ustalsobeh appytow or
ko ndif
fere
ntproje
ctsatthesamet i
m ea n
db ewell
o
rganiz
ed

D
isc
uss
ion
100staffatSEIhavetheirownoffices?
2 Howmanyteamsdotheyworkin?
3 WhichrolesdonotexistatSEI?
4 Wouldyouliketoworkinacompanywiththisstructure?Why/why
not?

5 00youthinki
tisp
oss
ibl
efo
ryourcompanyt
ohavet
hiss
tru
ctu
re?

T
ask
Youworkf oracompanywithas imi
larstru
cturetoSEI.Thereare
seve
ralnewpr 吋ectsthatneedteamst oworkonthem.Eachp roje
ct
needsateamleaderandsometeammembers.
1 Nextye
ar'sbu
dgets.
2 Anewbrochuretoa dv
ertis
eyourserv
ice
stocompanies.
3 Ar e
searc
hprojec
ttol oo
kintopo
ssi
blenewm a
rket
s.
4 Theannualst
affpar
ty.

1 Workwithapartner.Talkabouteachprojectandthepeopletheyneed.
1 Whatr
ole
sdoeseachp
roj
ectneed?Someonei
mag
ina
tiv
e?Someonew
ith
marketingexp
eri
ence?Apra
cti
calper
son?
2 Whichr ol
escanyoudo?Why?
3 Whichp roj
ect
swouldyouli
ketoworkon?

2 Nowjoinanotherpairandshareyourideas.Oecidewhichofyouare
workingoneachproje
ct.Howmanyproj
ectsareyouworkingon?What
otherpeopledoyouneedfo
reachp
roj
ect?

00youl
iket
hiswayofworking?I
sitaneasy/successfulwayt
owork?
 Workingw
ithwordsI
Airt
rav
el
1 Whenyoutravelbyplane，
whicho
fthesei
smostimportantt
oyou?
Numberthem1t o4.( =
1 important， =
4 notimport
ant).Compareyour
answerswiththeres
tofthec
lass.
Fas
tI n
ter
netac
cess一 - C
omfort
ables e
ati
ng_
Nod e
lays一一 S
ecur
ity _

2 Completetheheadingsinthistextwiththewordsin1.

￨
Res
ult
sfromas
urv
ey:Businesst
rav
eli
sbo
rin
glI
1 Doyouoftentravelon
business?Onholiday? Inth
epastb
，us
inesstr
ave
lwasc oo
landex
cit
ing
.Bu
tin
ter
vie
wsw
ith1，
600t
rav
ell
ers
showmoderntr
ave
lisstr
ess
fulandbo
rin
g.
2 Whati
syourf
avo
uri
te
d
est
ina
tio
n?Why?
Nowadays，thisrare
lyhappens.Most
3Whati
sthebestwayt
o moderntra
vell巴r
se xpec
ttob巴late
.
t
rav
el? Theproblemss t
artatchec
k-i
n.T he
re
ar
el o
ngqueuesa tpasspo此c o
ntrol
andthegate.T h
enif t
heplan
esa r
en't
la
te，t
heyca no f
tenbec a
ncelle
d
2
E
ver
yoneag
reesth
isi
si mp
o此an
t，bu
t
t
her
ule
sfo
rb a
g sandhandlu
ggag
e
a
r巴mak
ingjou
rneyslo
nge.
r
3
47% donotgetpr
opers
lee
p.Busi
ness
cl
asshelp
s，andthed
iff
eren
ce
betweenawindoworais
lesea
tcan
impro
veaj ou
rne
y，bu
tmorea n
d
morecompam巴saresavmgmoney
andchoosi
ngeconomyclas
sfort
hei
r
empl
oyees.
4
T
hesuc
ces
sful
bus
ine
sst
ri
pincl
ude
s
h
igh
-sp
eedcon
nec
tio
nst
otheIn
ter
net
a
tthea
irp
ortt
erm
ina
landho
tel

二記
3 Matchthewordsinboldinthetextin2tothesedefinitions.
1 Showy ourtic
ketandp ass
porther
eandg ety ourb
oar
din
gca
rd.
s.
住生色
2G etont h
ep lanehere_一一一一一
3 Showy ourpasspor
th er
e_一一一一一
4 Twot ype
so ftic
ket_ _ _ _ 一一一一一一
5 Packthi
sandc arryitontothep
lane_ 一 一 一 一
6 Packt heseandc heckthemin
7B uil
dingwhereyoua rriv
eandleave_一一一一一
8L ine
sofp eo
p l
e_一一一一一

Cコ 一件 H H 一.﹁﹁印︿の{
9 Whent heplanedoesn'
tgo_一一一一一
1
0 Twop l
acestositont h
ep la
ne_一一一一一，一一一一一-
4 Workwithapartneranddiscussthesequestions.
1Whatt
ypeo
fti
cke
tands
eatdoyouu
sua
llybuy?
2 Whatwasy
ourw
ors
tjo
urn
ey?G
iver
eas
ons(
del
ays，l
ongq
ueu
es，e
tc.
)
5 581
>Lis
tent
oth
isc
onv
ers
ati
ona
tth
ech
eck
-indeskandlooka
tth
is
departureb
oar
d.Whati
sth
efl
igh
tnumberandd
est
ina
tio
n?
6 Completetheconversationusingsomeofthewordsfrom3.
AH ello，i
sthisthe1_一一一一ー_ fora
llBAf l
igh
ts?
BY es，iti
s.Doyouhavey ourpass
portandtick
et?
A Hereyoua re
B Andhowmany2一一一一一_a reyouc h
eckingintod
ay?
AN one.1j u
sth ave3一 一 一 一 ・
B OK. Wouldyoul i
kea4_ 一一一一一 oran5一一一一一_s e
at?
AE rr，ais
leplea
se.
B OK. Soy ourfli
ghtlea
vesfrom6一一一一一_4 9at6.5
5，butb
oar
din
gst
art
sha
lf
anh ourbefor
e.Y ou
'rein7一一一一一一 5 C
.
A Thanks.
7 581
>Lis
tena
gai
nandcheck
.

>
>Formoreexercises，gotoPracticefile11onpage98.
8 Workwithapartner.Practiseconversationsa
tch
eck
-inusingt
he
informatio
ni nthedeparturesboarda
bov
e.I
ncl
udet
hes
epo
int
sinyour
conv
ersations.
• passp
ortandt i
cke
t
• numbero fbags
• typeofseat
• confirmfli
ghtd
eta
ils
9 WorkinsmaIIgroupsanddiscussthedifferenceinbusinesstravel
betweennowand5，10，o
r20yearsago.
1Whati sb
ett
ernow?
2 Whatisw
orse?

@)
)In
ter
act
iveWorkbook)
)Gl
oss
ary
E
 tworkI
Languagea G
oin
gtoII
nfi
nit
iveo
fpurpose
1 Readthisarticleandanswerquestions1-4.
1 Whatproblemdobusin
esstra
vel
lershave?
2 Whatservi
cedoesthecompanyoffe
r?
3 Wheredotheyopera
te?
4 Whatarethei
rpla
ns?

Tourguidesontherun
Ony o
urn extbusine
sstr
ip，ar
eyoug oingtoh avea nytim巴 f
orsigh
ts巴ein
g?proba
blynot
.E v
en
wheni'saf
t amousd e
sti
nati
on，mostbusines
strave
ll巴rsare
n '
tg oingtoseeouts
ideth
ea i
rpo
rt，
ho
tel，orconfer
enceroom.ButCit
yRunningT o
ursh asthesoluti
on.Gof o
rar u
nwithatourguid
e
acr
osst h
ecityands e
eal
lt h
eloca
lplace
so fint
eres
tb 巴fo
reb re
akfas.
tThecompanynowo ff
ers
to
ursofC h
arlest
on，Chic
ago，NewYork，SanDiego，andW ash
i n
gton.ltisnows opop
ula
rw it
h
bus
inesstrave
lle
rs，th
atthey
'regoingtooffe
rth巴 5巴rvi
c巴ine ve
nmorec iti
esi
nthefut
ure.

2 Lookatthephrasesinboldfromthearticlein1.Aretheyaboutthe
past，present，
orfuture?Dotheyt
alkaboutageneralplanoras
pec
ifi
c
arrangement?

3 Completetheserules.
1 Talkaboutge
neralplanswithtobe+一一一一一一 +mainverb 目

2I nnegativ
esentences，whichp
artoft
hesentencechanges:t
obe?g
oin
gto?
mainv e
rb?

4 Workwithapartner.Taketurnstoaskandanswerquestionsaboutplans
f
orab usines
striptoCanada. Uset
h enot
esbelow.
Example:A Areyougoingt
ohavedi
n n
erwi
thourcol
!
eag
ues
?
BY es，1am.
A Areyougoingtose
eChri
stop
he?
B No，Imn
' ot，b
utImgoingt
' omeetDominic
.

-have d工nnerw工th colleagues .1

-see Christophe 〆 (m
ιetDo
min
ic)
-present new product 〆
open new sales office .
1
-visit 0七tawaoffice 〆 ( v
is
i
tMont
rea)
l
-take train to Montreal .
1
go sightseeing 〆 (
notime
)

5 Workwithapartner.Askandanswerquestionsaboutyournexttripor
T
ipI
goa
ndcome h
oli
day
.
Us
ual
lyweu seth
epres
ent
co
ntinu
ous(n
otgoin
gto
)with V
lSl
t..
t
heverbsgoandcome: open.
We' rego
ir習わ T oro nt
o50me Areyou have.
timen extmon 仇 'm
I gomgt
o see.
NOT- w
&t
;こg t
7f正f
訂 fl-geお We're off
er..
1
r
..
.
..
.
..
.
. .
.
.
..
.
.
、目~.....
.
.
..
内
向 .噌 - - 目.
..
..
1+_
.
.
..
.
..
.
.
J.ι take..
口lee
t...
附7
ena
reyoucomi
噌 b
ack
?
NOT-
wh
et
口8r
eVOUf
!oヴ
l
If!
-td 6 591
>Listentot
hisconversationwithabusinesst
rav
ell
erabouth
isnext
t
rip
.Wherei
shegoing?
7 591
>Lis
tena
gai
nandmatch1-4t
oa-
d.
1I
'm go
ingtov
is
itTo
rontofir
st一一
2I
'm go
ingtospe
ndadayinQuebec_
3We'
reg o
ingo
utinth
ee v
ening一一
4I
'm go
ingtot
akeFr
idayoff一一
a.
.
.topres
entthenewprod
ucttoDominicandh
isteam.
b.
..t
oseetheo
ldcit
yandhavedin
ner
c.
.toseethes
alesr
epsth
ere
d.
..t
ohaveanicelo
ngweekend

csEHH
8 Whichformoftheverbin7i
sinbold?Whyi
situsedh
ere
?Tosay
• whys
omet
hin
gha
ppen
s? ・whensomethinghappens?
• howso
met
hin
ghap
pens
?

))F
ormorei
nfo
rma
tio
nande
xer
cis
es，g
otoP
rac
tic
efi
le1
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age9
9.

↓﹁印︿の
9 Workwithapartner.Makesentencesaboutplansandthereasonforthem，
usingtheprompts.
E
xam
ple
:J'mg
oin
gtol
eav
eworke
arl
ytogot
oth
ede
nt
is
t.
1l eaveworke a
rly/got oth
ed en
tis
t
2 doacourse/l ea
rnanewcomputerprogram
3v i
sitDelhi/s eecli
ent
s
4r ingSashia/arrangeameeting
5 comet ot h
eoffic
eatt h
eweekend/fi
nis
hmyr e
por
t

10Writethreeplansforyouoryourcompanyandexplainthereason.
T
ellyourpartneraboutthem.

P
rac
tic
alyspeakingI
l Howt
ota
lkaboutmoney
1 601
>Lis
tent
oth
reec
onv
ers
ati
onsaboutmoneyandmatchthemt
oth
ese
p
lac
es.
abure
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ech
ang
e bt
axi ca
irp
orts
hop
2 601
>Howmuchmoneydoest
het
rav
ell
erpayo
rre
cei
vei
neachc
onv
ers
ati
on?
3 601
>Lis
tena
gai
nandcompletet
hes
ese
nte
nce
s.
1How_ 一一一一一 i
stha
t? 4I
'dli
ket
o_一一一ー_$500...
2 Keepthe_一一一一一 5Theexc
ha n
ge_一一一一一 i
s.
3 Can1pay cre
ditc
ard
? 6Wha
t'sthe_一一一一一?
4 Workwithapartner.Role-playthreesituationsusingtheinformationi
n
t
hes
epi
ctu
res
.

E二
 BusinesscommunicationI5
tay
inga
tah
ote
l
1 61t
>JennyChiangi
sonabusinesst
ripi
nDu
bli
n.Sheneedst
obookah
ote
l
room.Workwithap
art
ne.StudentA，
r tur
ntoF
ile24onpage1
09.Student
B，turnt
oFil
e50onpage115
.
2 61t
>Te
lleacho
the
ryourinformationthenl
ist
enagainandcheck
.
3Whosaystheseexpressions?Thereceptionist(R)orthevisitor(V)?
1I'dli
ket
obookaroomforthen
ight
._ 5 1needyourcredi
tcarddet
ails
.
2 Doyouhaveanyvacan
cies?一一 6 What'sth
ec ardnumber?一一
3 Doesth
atinc
ludebr
eakfa
st?一一 7 Andt h
ee xp
irydate?一一
4 Can1haveyourname?一一 8 Whereist h
ehotelexac
tly?一一
4 Workwithapartner.StudentA，turntoF
ile2
5onpage1
09.S
tud
entB，
t
urnt
oFi
le5
1onpage1
15.
5 62t
>Nowl
ist
ent
otwomorec
onv
ers
ati
onsa
tth
eho
telandanswert
hes
e
q
ue s
tion
s.
1Whati sMsC h
i a
ng'sroomnumbe r
?
2 Whattimeisbrea
kfast
?
3 Doessheneedtobookat a
blefo
rd i
nner
?
4 WhattwothingsdoesMsC hia
ngwantint h
emo
rni
ng?A
twhatt
ime
?
5Whattwot hingsdoesshewantinherroom?
6 62t
>Completet
hes
ese
nte
nce
swithwordsfromt
hel
it，
s thenl
ist
ena
gai
n
andc heck
.
cr
editcard room t a
ble roomservi
ce l n
ter
netacce
ss
res
ervat
ion b re
akf
ast wak e叩 ca
ll
1 1havea fo
rtonigh
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Keye
xpr
ess
ion
s
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ease?
Book
ingaroom 3 Your isont h
efi丘hfloo
r
I'
dli
kearoomfortwoni
ght
s.
4 Whatt imeis serv
ed?
00youhaveanyva
canc
ies?
Ooesth
atinc
ludebr
eak
fast
? 5 Do1ne巴dt obooka ?

Can1bookaroom? 6T hisisMsChianginroom501.Can1havea p
，le
ase
?
7 Dot heroomshave ?1ca
n'tl
ogo
n.
Check
ingin
8I'dalsolik
ed i
nneri
nmyr oo
m.Doyouh a
ve ?
1havear e
serv
atio
n.
Can1s e
ey ou
rc r
edi
tc a
rd，
))F
ormoree
xer
cis
es，got
oPr
act
icef
il
e11onpage9
8 目

ple
ase?
You
rroomi s.
7 Workwithapartner.StudentA，
youa
reah
ote
lre
cep
tio
nist
.Turnt
oFi
le
Whattimeisbreakf
astser
ved?
59onpage117andanswerq
ues
tio
nsaboutt
hes
erv
ics.StudentB，
e turnt
o
001n eedtobookat ab
lefo
r Fi
le52onpage115
.
din
ner?
8 Changerolesandrepeat7.StudentB，turnt
ofi
le59onpage1
17.StudentA，
Askin
ga bo
uts e
rvic
es
turnt
oFi
le26onpage1
09.
Can1h av
eaw ake-upcall
?
Cany ouor
dermeat ax
i? @>
>In
ter
act
iveWorkbook>
>Emailand>
>ExercisesandTests
00t h
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ook
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O
rga
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str
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B
ack
gro
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Thep
rof
ess
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als
'tr
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lagent
Str
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eciai
lzesinorganiz
ingbusi
nesstra
ve.lTheypro
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acomplet巴servic
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confe
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ts ingat r
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sstravel means
companiesoftengetb et
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rtrip
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D
isc
uss
ion
1WhydocompaniesuseStrand?
2Whataretheadvantagesordisadvantagesofthis?

T
ask
Thiscompanyi splanningatrainingeventf
ori
tss
taf
f.I
twantsStrandto
findsomeoptionsforaccommodation.

E
uro
StampS
ale
sTr
ain
ing-I
sta
nbu
.l
Athree-dayt
悶 i
n
ings
essi
onf
or30s
ale
sst れo
a仔 f mC
ent
ral
andE
ast
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uro
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ai
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E
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here
veni
ng

1Workwithapartner.StudentA，youworkforStrand.YouwanttofindoutaboutHotel
Supreme.Callyourpartnerandaskfrtheinformationbelow.StudentB，
o youworka
t
HotelSupreme.Turntofile27onpage10
9.

Hotelname H
otel
Exc
els
io
r Ho
t巴IOr
ie
nt H
otel
Sup
rem
e
L
oca
tio
n I
nth
ehe
arto
fIs
tan
bul N
eart
heh
arb
our

Roomsa
vai
lab
le 1
5dou
ble
，15s
uit
es 1
0dou
bl，2
e 5s
ingl
e
P
ric
e :2
E 0
0doubl
e E225doub
le
:3
E 0
0su
ite
s E17
5singl
e
P
ric
ein
clud
esb
rea
kfa
st Bre
akf
a st
E12
S
erv
ice
s 2m
eeti
ngr
oom
s-1a
lre
ady 2meetingroo
msa v
al
iab
le
r
ese
rved 1o
ffic
ew it
hsecr
eta
rials
ervi
ce
C
hau
ffeurs
erv
ice Fr
e巴 t
ransf
erf
roma i
rpo
rt
R
esta
urant R
est
aur
antc
los
edf
orr
eno
vat
ionY
es-c
anr
ese
rveat
abl
e
r
ese
rvat
ion
S
pec
ialgrou
p Y
es-w
il
lse
nda
nof
fe
r Nos
pec
ial
rat
es
b
ookingr
ate
s

2 YounowworkforEuroStamp.Compare，withyourpartner，thethreehotelsanddecide
whichhoteli
sbestf
oryou.

3 Makeanannouncementtothestaffaboutthechoiceyouhavemade.Tellthemwhat
theyaregoingtodoandwheretheyaregoingtostay
.

μ 邸宅~:vJ 11 1
!:
2:心
:七三段i1
1
31勺鰯
J
 Workingw
ithwordsI
Cal
end
arsa
nds
che
dul
es
1 Thesegraphsshowbusyperiodsintheyearforthreetypesofbusiness.
Workwithapartnerandmatchthebusinessestothegraphs.
d
eli
ver
ingf
low
ers s e
lli
ngh
ous
es t r
adefai
rind
ustr
y

GRAPHA GRAPHC

S
tar
tin
gpo
int
1 What'syourbusiest
month?

2 Whichmonthdoyou
normallytakea JFMAMJJASONDJFMAMJJASONDJFMAMJJASOND

holidayin?
2 Nowreadthesetextsfrompeopleworkinginthesebusinesses.Checkyour
3Whichi
syourfavourite answersin1andanswerthesequestions.
seasonintheyear? 1 Whichpeoplehaveas im
ilarscheduleeveryyear?
Spring，
summer ， 2 Whatisdiff
erentaboutthere
alestateindust
rynow?
autumn， orwinter? 3 Whichdaysa r
everyimportantint heflow
erd e
liver
ybu
sin
ess
?
Why?

KatrinaBieberworksi
ntheGermanTradeF
airI
ndu
str
y:
も0%o
fal
lma
jori
nte
rna
tio
nalt
rad
efa
ir
snowt
akep
lac巴 i
nmyc
oun
try
，and)
anu
aryt
omi
d-
Mayist
here
all
ybusyp
eriod
.S o[ca
nu s
ual
lytak
emya nn
ual
l巴a
vei
nJun巴 o
rJu
lya
ndt
hen
somemor巴t
imeof
fint
h巴 autumnb巴fo
re[s
tar
tplan
nin
gagai
nfo
rne
xty巴a.
r'
PrescottBowdenrunsar ealestatefirminAtlanta，Georgia:
?巴 o
plealwaysth
inksp
ringi
sagoodtim巴fors
ell
ingho
uses，butyoucan'
tpr
edictthe
marketth巴seda
ys.Fo
re x
a m
ple，C
hri
stmasi
sth巴 t
imewhenev er
yonehasbu
sys ched
ule
s，
soyoue xpe
ctrea
lest
atetohaveaqu
ietper
iod
.Butlas
tyearDecemb巴rwa
， so n巴 o
fourb
est
months'
.
JayneHenryi sasalesmanagerf oraflowercompany:
Wep
‘ romis
etode
liv
erflower
st h
esamed a
ys oweh a
veveryti
ghtd巴a
dli
n巴s
.Wea l
son巴巴d
tob巴 s
ur巴wehavet
her i
ghtamountofs
ta仔.Force
rta
inpub
licholi
day
sorVa
lent
ine
'sDay
andM o
ther
'sDayw巴 n巴edabout80peo
plea nd自veteaml
巴ad巴r
s.Duri
ngqu
ietw巴ekswe
onl
yh aveabo
ut10fu
ll-t
imesta
ffint
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re'
.

二
ヨ
3 Findwordpairsfromthetextsin2bymatchingawordfromAtoaword
fromB
.
A B
t
igh
t h
oli
day
busy p
eri
od
a
nnu
al o
ff
p
ubl
ic s
che
dul
e
busy p
eri
od
qUle
t d
ead
lin
e
t
l口l
e l
eav
e c
=

芹︼FN
4 Completethesequestionswithwordsfrom3.
1 Doyouhaveabusy_一一一一一 anda_ 一一一一一 p er
iodduringtheday?
2 Doyouhaveanyt ime_一一一一一 t h
ismonth?Wheni syoura n
nual_一一一一一?

∞(い才の巳 E{巾凶
3 Manycompanieshave_ 一 一 一 一 d
ead
linesaroundChristmas
.Isthi
stru
efo
r
yourcompany?
fa_一一一一一 h
4 Whathappensi olidayi
satt
heweekend?
5 Workwithapartner.Askandanswerthequestionsin4.
6 Whoseschedulei
sth
isfrom27I
sshebusya
llweek7

回里四曙 .
1町京
胃司・
・・・
・・・E割
問廓
咽・
・・
・・
・・
・・
Fi
nalda
yfora
nnual 10a.m
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ent
rad
ef a
i
rstan
d D ayo
ff-Lo
ngw
eeke
ndi
n
co
nfer
encere
gi
stra
ti
ons Pa
ri
s!
8p.m
.D i
nnerw
ithFra
ncoat 2p.m.Mee
tas
soc
iati
on
'N
araSus
hiatFrie
sen
str
ass
e mem
b ers
70 !od;::tb11
倒 的¥ 0

h3
(ιoλ
1 げ ¥
0

1 な
誌込
川ωD
"3r
e行¥
.
' i(
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て
怜
¥も
，¥

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T
刊
引1も
も以t
勺仰
引
t叫q

7 Findfourwordsorphrasesinthescheduleandnotein6tomatchthese
d
efi
nit
ion
s.
1t
imeo
ffonS
atu
rda
y，Sundayandonee
xtr
aday(
Fri
dayo
rMonday)

2 anotetote
llyoutodosomething
3 aplanorsch巴d
ulewitht
imesforeachst
age
4 meetingf
oragroupofpeop
leonceay e
ar

))Formoree
xer
cis
es，got
oPr
act
icef
il
e12onpage1
00.
T
ipI
remember
，
8 Workwithapartner.Talkaboutthefollowing. r
emi
nd
• yoursch
eduleortim
eta
bleth
isweek • timeo
ffandhol
idaysth
isyear RemindK a
tri
naωsendt he
• dead
line
st h
ismonth ・eventsyouhaveeveryyear sch
edule.=Tel
lK a
tri
na505he
Example:1haveave
rybusys
che
dul
ethi
sweekb
ecaus
e..
. doe5n'
tfor
get..
Kat
rinamustrememberthe
@>
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ter
act
iveWorkbook>
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le.= K
atri
namU5tn'
t
fo
rget..
.
 tworkI
Languagea P
res
entp
erf
ect
1 GretaHelsingworksforOriginalOils.Readtheinformationaboutthe
companyandheremailbelowandanswertheseq
ues
tio
ns.
1 WheredoesOri
ginalOil
ss e
lli
tsp
rod
uct
?
2 Wheredoesi
tbuyi t
smater
ials
?
3 WhatisGr
eta
'sd e
adlin
e?

O
rig
ina
lOi
ls
i
mpo
rtsands
ell
sna
tur
alc
osm
eti
cpr
odu
cts
(
soa
p，l
oti
ons
)toh
ighs
tre
etshopsi
nWestern
E
uro
pe.U
sua
lly
，th
ecompanybuysraw
m
ate
ria
lsfromP
aki
sta
nandI
ndi
a，butt
hisy
ear
O
rig
ina
lOi
lshasorderedPalmarosao
ilfrom
anews
upp
lie
ri .
lI
nNepa twantst
oproducea
newsoapw
itht
heo
ilf
orV
ale
nti
ne'
sdaybutt
he
d
eli
veyh
r a
sn'
tar
riv
e t
dye.

S
ubj
ec:P
t a
lma
ros
aso
ap

Dea
rBara
ti
Howareyou
?1mch
ecki
ngourord e
rbeca
usei
tha
s円O
tar
ri
ve
d.H
avey
ous
hip
pedt
heo
i
l
0

ye
t?Wen ee
dth
ede
liv
eryb
y2 0th O
cto
ber
Gr
etaHel
sin
g .
.
Or
igin
alO
ils v

2 Lookattheverbsinboldin1andanswerthesequestions.
1 Areth
eytalk
ing/aski
ngaboutapa
st，pr
esent，o
rfu
tur
eac
tio
n?
2 Doesthea
ctiona
ffe
ctthep
resen
torthepas
t?

3 Completetheserulesforformingthepresentperfect.
1 Tomakep
osi
tiv
est
ate
men
tsusehave/ +pastp
art
icip
le.
2 Tomaken
ega
tiv
ese
nte
nce
susehaven'
t/ +pastpar
tic
ipl
e.
3 Toformthepas
tpa
rti
cip
leo
fre
gul
arv
erb
s(o
rde
r，a
rri
ve，e
tc.
)add一 一 一 一 一
tot
hever
b.

4 Workwithapartner.LookatBarati'slist.Taketurnstosaywhathehasor
hasn'tdone.
Example:He'
sch
eck
edt
hedαt
aba
se.

•
‘
る& る
る
白川c¥a
ta
切ら
巴(め
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ipIyet
乙
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ta
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pp
inりrm(
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en eg
ativeandquest
ion
formoft hepres
entperf
ect，
ι
叩 ¥p
iro¥
cur(
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め
youcanaddy e
tt osayt
hatyou "r
Tdιphon~ c ι
ta(
ズ)
i
，
nte
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a
n
dt
ven
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odoi
'
t
:
tdonei
o…)
tyet(b
ut"m
A
r
U
p
r
c
a
n
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g
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n附 v
ι
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it
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tt
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t
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5 63C
>Lis
tent
oth
istelephonec
all
.Ist
hed
eli
ver
ygoingt
obel
ate
?Whati
s
Gretagoingt
ochange?
6 63C
>Lis
tenagainandcompletet
hes
esentenceswitht
hepresentp
erf
ecto
f
t
heverbsi
nbr
ack
ets
.
1We (s
end)i
t.
2 We (h
ave)afewprobl
emsher
e.
3 一一一一一_you_
一一一一一 (
tak
e)l
otsoford
ersfo
rthesoap
?
4T here (b
e)alotofi
nte
res
t
5 一一一一一一 you_
一一一一一(
see
)someo
fth
eot
herp
rod
uct
sono
urw
ebs
ite
?

C3芹 HN 切の立の{
6 ーー一一一_youe
ver_一一一一一 (
be)t
oNe
pal
?
7 Readthefinalpartofaudio63onpage127.HowdoesGretagiveshort
answersi
nth
epresentp
erf
ect
?

))F
ormorei
nfo
rma
tio
nande
xer
cis
es，got
oPr
act
iceF
ile1
2onpage1
01.

8 Workwithapartner.Youeachhavesometaskst
ocompleteb
efo
ret
heend

]c
oftheweek.Askeacho
theraboutyourprogressonthet
ask.StudentA，
s

-の凶
turntoFie28onpage109.StudentB，
l turntoF i
le53onpage11
6.

P
rac
tic
aLL
ysp
eak
ingIHowt
ous
epr
epo
sit
ion
soft
ime
1!l旦昼虹且旦皇 theprepositionsinthesesentences.
1 Myb
usi
estp
eri
odi
sins
pri
ng.
2 Myf
lig
hti
satt
en
3 Weopenonp
ubl
ich
oli
day
s.
4 1c
los
eth
ere
sta
ura
nti
nMay
.
5 Theco
nf e
renc
estar
tsonthethir
tee
nth
6 Whatareyoudoi
ngattheweekend?
2 Puttheprepositionsfrom1intothistable.

1 一一一一~ a
ミ瞳』 2 一一一一一一
一
Monday ..Feb
ruary .
.nine-
thi
rty
t
het
wen
ty-
firs
tofNovember ..w
inter .midday
NewY
ear'
sDay .
.
.th
emorning .
.theweekend
.
.
.anhour

3 Tellyourpartneraboutthese.Useaprepositionoftime.
Example:Mybir
thd
ayi
son..
• yourbirt
hda
y
••••
kpp
dm
uγ o
o
anbパ
neu力

emO 日
ut

v'b
v V V m

nXFU -

泡
d J d

E
d
aao
uo VAVAHA

c--
y
a
u ，庁

・出出
Hn
引い出
ぼ

vi
戸

凸﹂
﹂
s-

お
L
日比

E
 BusinesscommunicationIP
lan
nin
gas
che
dul
e
Gre
taHel
singi
smeetingwithSoledadandMartinatOr
iginalO
ils.Theyare
d
iscus
singandplanningtheschedulef
orthenewPalmarosaSoap.Martini
s
c
oordi
natin
gproductionandSoledaddea
lswiths
alest
ot h
ehighstree
ts h
ops
.
1 64t
>Lis
tent
oth
eme
eti
ng.CompleteG
ret
a'sn
ote
switht
hed
ate
s.

?
a¥m
aro
oaもo
ap
Mu討 bιonth~ ôh~\vιô b-j'一一一ーー ・ F
in
a¥p
ro¥
:
cudι以
r 内‘
一一一一一・
.
au
L n
ιhc:\at~ 2一一一一一一_ '
:
>t
ar
tc:\~\iv~門 to o
hop
oonラ
一一一一一-.
?aG~竹内問c:\'( b
-
j，一一一一一一

2 64t
>Lis
tenagainandmatch1
-12t
oa-
ltomakes
ent
enc
es.
1...th
es ch
edulei
s_ a.
.
.t akeni
tt othewarehouse
2 Thesit
uati
onis_ b.
.
.f o
rt h
is?
3...we'
vea lr
eady_ c.
.
.t olaunchitonJ anu
a ry20th.
4 Theaimi
st o一一 d.
.
.d eli
verthep r
oduct..?
5W ha
t'sthedea
dlin
e e.
..getthesoapont hes h
elves..
6 Whatdat
eis一一 f..
.withthatdate?
7 Weplan_ g.
.doweneedf orproduc
t i
on?
8 Howmucht ime_ h.
.a boutaweekl a
te
.
9 Whydon'twe_ i..
.deli
veryfromt hewarehouse..
1 'ss
0 Let ta
rt一一 j.
.g oingtocallourpackagingpeop
le
1
1lse ve
ryonehappy_ k.
.
.t ha
tt h
erawm at
erialfromN e
palhas
Keyexpressions 2 So，t
1 osummarize， j
ustarriv
ed.
Sta
tingthecur
ren
ts i
tua
tio
n 'm 一一
I 1..
.thelaunch?
Atthemoment，thesche
dule.
.
. 3 Putthesentencesin2intothesecategories.
Thesitu
ati
onistha
t..
. 1S ta
tingthecur
rents
ituat
ion:一一，ーー ，一一
We'vealr
eady.
..
2S ayingwhatneedst
obedone: _ ，
Say
ingwh
atneedst
obedone 3A skingaboutdat
esandtimes
:_， _ ，_
Theaimi
sto.
.. 4P roposi
ngap l
an:ー-，
Wep l
ant
o..
.
5 Summarizingandconf
irmingthepl
an:ーー，一一
Aski
n gabou
td at
esandt
imes
What'sthedea
dline
? ))F
ormoree
xer
cis
es，got
oPr
act
icef
il
e12onpage1
00.
Whatd a
te...
?
Howmucht imedoweneed 4 Workingroupsofthree.Youarepreparingacompanybrochurefornext
fo
r…? y
ear.Today'sdateisJuly1st
.
St
udentAisinchargeofthesch
edule
.TurntoFile33onpage111
.
P
rop
osin
gapl
an St
udentBisincharg
eo finfo
rmati
onfortheb
rochureanddea
lingwi
tht
he
W
hatfi.
..
? d
esign
ers.TurntoFi
le5 4onpage116
Le
t's S
tudentCisdeal
ingwit
ht hepr
int
ers
.T ur
ntoFil
e5 7onpag
e1 1
6.
Whydon
'twe.
.
.?
5 Presentyourscheduletoanothergroup.Howsimilarareyourschedules?
Summariz
ingIcon
fir
mingth
e
pla
n 6 Makeal
is
toft
hes
tag
esi
nat
ypi
calschedulewhereyouwork.
I
se ver
yonehap
pywit
hthat Forexam
ple:
da
te? • in
voici
ngcust
omerseachmonth ・thestagesforanewproduct
I'
m/Y ou
're/We
'rego
ingto. • arr
angingt
hewee
kl ys
taffm
eeting ・arrangingtheannualconference
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rize.
，
，
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@

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onapinksquareanswertheq u
estion(
s).
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fyouarecorrect，ori ，
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fyouarenotcorrect，thesquaresstaysopen.
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n'tthe
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fa
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usi
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E官R胃曹罰膏守司・・・・・ E官官'I":'I'm'膏明司・・・・・
AA rr
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rthen巴xtyear/ ameetingf
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aboutbr e
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st Wheredidyougo? fewmonths?Whya r
e week.
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s? B Respond.
B Respond Whend idyoule
ave/
ar
rive
?
 Workingw
ithwords B
usi
nes
scommunication
1 Matchproducts1-8t
oth
eirn
ati
ona
lit
iesa
-h. 1 Puttheseconversationsintherightorder.
1 CocaC
ola_ a American 1 a 一一I'mf
ine.
Thisi
smyc
oll
eag
ue，M
art
inA
lte
nbe
rg
2 D巴 Beerdiamonds一一 b[
ndi
an b_ He
ll
o.P
lea
s巴dt
omeetyou，Gundula.
Howa
rey
ou?
3B r
itis
hAirwaysa i
rli
ne_ cJ
apa
nes
e c_ Howdoyoudo，M
art
in?
4S anyo巴lect
ronic
s_ dB
rit
ish d 一一 H
ell
o.Myname'
sGundu
laBauer
5 LOTa
irl
ine_ eP
oli
sh 2 a_ N
o.Howd
oyoud
o?I
'm S
tef
ani
6 AndhraR
ice_ fB
raz
ili
an b 一一 DoyouknowA
ria
dne
?
7F
iatc
ars_ gS
out
hAf
ric
an c _ Andyou
8 Cachacarum_ h[
tal
ian d_ P
lea
sedt
omeetyou，S
tef
ani
3 a 一一 Thanks
.Ni
cemeetingyouandyourc
oll
eag
ue
2 Completethischartwithajobfromthel
is
tth
atworks
b_ Bye
f
oro
rwiththesep
eop
le.
c_ Y
es，ha
veagood
jou
rne
y.
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cia
n Rec
ept
ioni
st
d_ t'
[sti
met
ole
ave
.Se
eyous
oon
.
Sa
l巴sR巴p Fin
anc
ialDir
巴ct
or
e_ Goodbye.
HumanR esouc巴s
r T巴amLeader
Person
alAss
istan
t
2 .!l旦盛皇且且皇 thebestoptioninitalics.
ManagingD
ire
cto
r 1P A._一一一一一 A 1T
hisi
sPi
etr
e./Howa
reyou?He'
smya
ssi
sta
nt
B 2Howdoyoudo?/N
icet
ome
etyout
o P
o.lea
sedt
ome巴t
S
ale
sDi
rec
tor 2S一一一一一一_ R一一一一一一-
you
3F一一一一一一 D一一一一一一 bookkeepers A 3J'mfine./Andyou.
4H一一一一一一一 R一一一一一一一 T
rai
nin
gOf
fic
er C 4DoyouknowF
ran
zis
ka?/Howdoyoudo?
Manager 一一一一 一 L一一一一一 ，
5T D Yes!
5Imfine./
' It旨goodt
ose
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n
u

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dH

a
nn dσ
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C Yes，y
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cem
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ingy
ou./Howa
reyou?
Fa

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7R一一一一一一
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v
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E Goodmor
ning
.[hav巴anappointmentwit
hMs
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nos
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hisi
s/J
l sL
今 name' udmil
laO s
imk
.
3 Readthesebusinesscardsandcompletethebusiness
person'
spr
ofi
le. F 8Howdoyoudo?/It
'sgoodt
ose
eyoua
gai
n.[
'mTimo，
Ludmila
'sa
ssi
sta
nt
.
E Oh，9ni
ceωmeety
ou./h
aveagoodj
our
ney
H
aru
oOgawa 'm 1
I (nam
e)
一一一一一 FINANCIALDIREC市 'm f
I rom2一一一一一 (
cou
ntr
y)
and[
'ma3 (
job
)。
3 Completethisconversationwithphrasesfromthel
is
t.

Mycompanyis4
一一一一一一 Ni
cemeet
ingyou s巴巴 yousoon Howdoyoudo?
T0Y0TAJA PA N (
nat
ion
ali
ty.
) Doyouknow Bye Ni
cet
om巴巴 tyou
myname'
s Haveagoodj ou
rn巴y
AH
elo.1
l G
era
ldi
ne.
H巴rnameis5 B H
i.2 'm V
•I inc
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I
sa
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ece
pti
oni
st Sh
e's6一一一一一一 (na
tio
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). A3 l巴s
A san
dro，myc
oll
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Sh
e'sa7一一一一一ー (jo
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BN
o.Howdoyoud
o?
companyisi
n8一一一一一一
PETROSRAS C4 N
icet
omeetyou
(c
ount
ry)

C Ourf
ti
gh
tle
ave
sso
on.5 ，V
inc
enz
.
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adeB
oth
aTEAMLEADER I
'm 9 (nam
e) B Yes，ni
cemeetingy
out
oo.6
'm f
I rom10_ _一一一 (co
unt
ry) A Bye，and7
and['ma11_ _ 一一一(jo
b). B8
主 A ~irlink Mycompanyi s12一一一一一一
SOUTHA
FRI
CA (
nat
ion
ali
ty)。

二百
 tworkI
Languagea T
obeI
Pos
ses
siv
es

T
obe 1 Completethesesentences，
questions，
andanswers.
Form 1 一一一一一一_heI
tal
ian
?
P
osi
tiv
e: No，he_
一一一一一_.He'sJa
pan
ese
，
，
m ，陀 げ
m
aa

arece
ption
ist
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tal
ian
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L
/St
h 児 m

h
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v
d
rr''''pe

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lish No，they_
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v
-
t ・-

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UMY

fromBra
zil 3 ーー一一一一 M i
rel
leBr
azi
lia
n?
Yes.
she_一一一一一一
amnot/'mnot ateamlead
er. 4 Thecompany_一一一一一 SouthA
fri
can，i
'sB
t rit
ish
.
You/We/The
y ar
enot/are
n't Ita
lia
n 5 We_一一一一一 i
nWarsaw
，inP
ola
nd
He/She/I
t i
snot/i
sn
't fromSou
thAfr
ica
. 6 一一一一一一一 t he
yTechni
cians
?
Q
ues
tio
ns: Yes，th
ey_一一一一一一
一
Am aPerso
nalAss
ist
ant
? 7_ 一一一一一一一 youaP
e r
sonalAss
ist
ant
?
Are you/we/the
y Bra
zil
ian? Yes，I_ _ __
I
s h
e/s he/i
t fromI
taly
? 8 一一一一一一_Awadt
heCEO?
Shortanswers: No，he_ ・ H巴一一一一一一一 t
一一一一一一 heF
ina
nci
alD
ire
cto
r.
Y
es， a
π1
you/w巴/the
y a
re. 2 Underlinethecorrectwordinitalics.
he/sh
e/it I
S. 1T
hisi
smydepa
rtment-Cus
tome
rSe
rvi
ce.Lawri
eis

可﹃白
No， 'm not
. my/h
isbos
s
.

nEno 2 OHa o
you/we/t hey ar e
n't
. 2 Shehasana
ssi
stan
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er/mynamei
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ne
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t
. 3y
コu
( r/Youd
eski
sne
xtt
oPa
uli
ne'
s
.
A AreyouaFinan
cialDire
cto
r? B No，l'mnot. 4 Nextt
oyouisHa
raldandt
hos
ear
ehe
r/h
isb
isc
uit
son
J
'm ar ec
epti
oni
st h
isdeskfromac
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二亙
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Languagea P
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t→ th
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if
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cul
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rtantde
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ar巴e
r
I
rre
gulara
dject
ives
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ingid巴a
good→ th
ebe
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bad- t
hewor
st・ b 1t
hin
kGinahast
heb巴s
tmark
eti
ngid巴a
3 a Mym
obi
lephonei
sth
emostu
p-to-dat
e1c o
uldfi
nd
.
Remember:t
hei
sal
way
susedb
efo
ret
hes
up巴r
la
ti
ve
.
b Mym
obi
lephonei
sth
emostu
p-to-
d a
test1coul
dfin
d.
Use 4 a Ourc
omp
eti
tori
sth
ebi
ges
tcompanyinth
emarket
Tocomparemorethantwothing
s b Ourc
omp
eti
tori
sth
ebi
gges
tcompanyinth
emarket
Johns
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rid
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awasb
et
te
r.B
ut，o
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hre
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ter
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nsi
ve，b
ut
Lin
gs'i
deawast
hebes
t. off
erst
hebest
estser
vic
e.
b ThatIn
tern巴tpr
ovide
risth巴 moste
xpe
nsive，b
ut
off
erst
h巴 b巴s
ts巴rV
lce
6 a TheGermanm anufa
cture
rmakest hehig
hestqua
lit
y
goodsi
no urfi
el
d.
b TheGermanmanu
fac
tur巴rmakest
hemosth
igh
est
qual
it
ygoodsi
nourf
iel
d

巨二
 Workingw
ithwords B
usi
nes
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1 Completethistextwithwordsfromthel
is
t. 1 Putthisconversationintherightorder.

tt
q

a
1 s
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d
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asear
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eatth
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ldingatle
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es巴r
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igh
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ea l
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e'sPate.
l
2 .F
or3 pas
seng
ers， e_ No，t
hats
hou
ldbef
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e.Wea
ren
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aspe
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aila
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y.Do1needt
obookat
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cate
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or
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ght?
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ser
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6 wheny oubookyourfli
ght
. g _ Andcan1s
eey
ourc
red
itc
ard，p
lea
se?
h_ No，two

2 Completethisdialoguewiththevowels(
a，e，
i，0，
andu
). 2 Completethesedialogues.
A Everyonesay
splan
esaret
hefa
ste
stwaytotr
avel，b
ut1
一一一一一一一 h一一一一一一_ a一一一一一一一
一一一一一_ y
1 A D_
disa
gre巴 Thelt_rm_n_lsa real
waysbusyand
V一一一一一一一一一?
whata bo
utthe2
d一一 l_ys? BS
orr
y，w
e'r
efu
llybooked
B Yes，y
ou'r
erig
ht
.Youhavet
owai
tat3c
h一一ck
一一_n. 2 A Ad
oub
leroomc
ost
s10巴u
2 rosan
igh
t
Andther
e'sa
noth
erwa
itat4p_ssp一一 r
tc_ntr_l.
B D一一一一一一一一 t一一一一一一一一 i
一一一一一一一一 b一一一一一一一一?
A 1alw
aysgotothe5b_s_n_sscl_ssl oung
efo
r
一 一 一 一 1b_
3 A C_ 一 一 一 _a r_
一一一一?
somefr
eefo
o dandd
rin
kbe
for
e1g
otot
he6g一一 t
一一
l
BC
ert
ain
ly，s
i
r.Can1hav
巴yo
urname，p
lea
se?
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el l1ca
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hatー 1a
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st r
ave
l7一一 c_n_my
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thave 4AW 一一一一一一一 t一一一一一一一 1一一一一一一 b_
一一一一一一
t
ow ai
twhen1arriv
e. s一一一一一一一一一?
B From6.00t o9.
30
.
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odoI.Youmustberea
llyc
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lin
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et o
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ght
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3 Match1ー5toa-etocompletethesentences.
9c__n I_ d
c一一 l
1 Couldyou_
B 1know
，andsomec
har
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xtr
afo
ryourI
Ob一一 g
s!
2 Doyou_
3 Completethiscrossword. 3I
sth
erea_
2 4 Dotheroomshave一一
5 CanIhave_
3 4
a.
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nt巴r
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cce
ss?
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.
.me
eti
ngroom?
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erv
ice
?
d … awake-upc
all
?
8 e.
..o
rd巴rmeat
axi
?

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eati
nth
emi
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eoft
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lan
e
2 youw
aith巴r
eb巴f
oreyouboardt
hep
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3 yous
howyourt
ick
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rd
4 yourpas
spor
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por
t一一一一一一一
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et
6 al
ongl
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aiti
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7 youpackyourc
lot
hesi
nth
ese
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heb
uil
din
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hea
irp
ortyoul
eav
efromo
rar
riv
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9 yourf
tig
hti
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opp
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eca
useo
fbadw
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her
98
1
LanguageatworkIG
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nfi
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1 Makesentencesfromthepromptsusinggoingt
o.
G
oin
gto
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1 Th /v
isi
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hei
rcu
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Form
P
osi
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ve:Subj
ect+am/i s/are+goingto+v 巴r
b 2 1/n
ot/a
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atr
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Am1goingt ocometoth
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Whyishegoingtotalkゎ management? 2 Match1-6toa-ftocompletethesentences.
Areyougoingtovi
si
tthesupp
lier
s?
1Franzi
sgo
ingt
omeetu
satt
hea
irp
ortb
efo
re
Shortanswers:D o
n'trepeatgoin
gto
weleave_
AI
sh ego
ingtotal
ktomanagement? BNo，heis
n'
t.
2 We'reg
oin
gtoa
rri
vee
arl
yatc
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itt
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? BYe
s ，1am
3 Samiri
sgo
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rt_

可﹃釦
Use 4J
akei
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nznoE O M ・M
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ent ti
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ing

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l
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f? c.
.tom
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-
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d.
.
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iveu
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rvi
sas

一，﹁﹁印︿の
I
nfi
nit
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fpu
rpo
se e.
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tth巴 o
rde
r.
Addani
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nit
ivet
osywhyyoua
a r巴d
oin
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hin
g.
f.
.
.tof
ini
sht
hep
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ent
ati
on
We'
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eto ursu
pplie
rstod
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ces
The
y'r
eg o
ingtospendad ayinNewYorktofi
ndan芭w o
ff
ic
e. 3 Correctthemistakes.
J
'mgoingtole
aveth在 o
ff
ic
ea t3p.
m.tocol
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tmyw i
fefr
om
1 Thea
irl
inei
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t
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igh
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t
heair
port

2S
ilv
iag
oin
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tte
n h巴 meetingi
dt nst
eado
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3 Marcoa
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onf
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ilst
omo
rro
w.

'm g
4I oin
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5 Ar巴 youv
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hil
eyo
u'r
einNewY
ork
?

6 Timo'
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oca
llt
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7 Ar巴yougoin
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ssi
ngt
h巴 I
T
pr
obl巴ms?
8F
ran
zis
n'
tgo
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ak巴 t
henewj
ob.
E
 Workingwithwords B
usi
nes
scommunication
1 Ero情。t
r
tthewordthatdoesn'tmatchwiththenoun. 1 Putthewordsini
tal
icsi
nther
igh
torder
.
1t
igh
t/busy/publ
i
c schedul
e A Weha
veafewp
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lem
s.The/tht/i
a s/si
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2busy/an
nua
l/q
uie
t p
eriod t
heo
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yst
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ic/t
im巴 / a
nnu
al h
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ime o
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ime

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，
l1 w巴 needt
ohu
rry
B Why?What/d
ead
lie/s
n '/t
he3 ?

2 KlausworksforPioneering，aseedcompany.He's A Thecourie
ra r
riv
esa .m
t1p .toc0
l1ec
tthegoods，s
owhy/
talk
ingabouth
isjob.Replacethephrasesi
nboldi
n we/d on'
t4 fi
nis
htheo r
ders
thetex
twiththeexpressionsi
nt h
elis
t. we'
reworkingo n?Neworder
swi1lhavetowait
.1'1puta
a
nnual
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ead
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tetoin
formcustome
rs.
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ubl
ichol
iday om巴 t
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d B Goodi
d巴a
.So/summarize/t
o5
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utnewo
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ren
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.Ist
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igh
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go ftheyea
r.Thes hopsneedth巴 s
巴巴 d
sinF eb
r uary
ando u
rf in
ald at
e2 tog e
tthese巴ds
2 Completethisdialoguewithphrasesfromthel
is
t.
readyistheendo fJanu
ary.Itdoes
n'tgiv
eu smucht im巴.
Howmuchtim
edow巴 needf
or Let
's
1trytotakeabreak3 atEaste
r，andi n
'm g
I oin
gto We'vea
lre
ady
Mayw 巴hav巴 anation
aldayo ff4 ，s o1
usua1
lyt a
keah olidayfromF ridaytoMonday A 1 spenttwod
ays
5 ont
hep
res
ent
ati
onandt
hem
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lnthesummert hecompanyc loses
fortwoweeksandwea lha
1 v巴 o
urh o
lidays B 2 t
heg
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igu
res
?
6
A We
，
l 'm w
1I ait
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orA
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itos
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h巴m t
ome
B 3 c
a1lhim
3 Completethisemailwithwordsfromthel
is
t.
andgi
vehimad
ead
lin
e
t
imet
able a
nnualc
onf
ere
nce busysch
edu
les
A OK.Canyoudot
hat
?
q
uie
tp e
riod t
igh
t remin
der
BSur
e，s
oyou'
reg
oin
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ini
sha
smucha
syoucanand
4 c
a1lA
lex.
iOK?

S
ubj
ect
:Nextweek 3 Completethephrasesandfindthehiddenword.
DearJul
io 1The i
stw
oweeksb
ehi
nd
Thanksforthe1 abo
utmy 2What _ i
sth
emeet
ing
?
pres
entat
ionatn ex
tw e
ek's2 3The __i
stos
ignt
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ont
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tbyM
arc
h
Unfo
rtunat
ely，my3 nowl o
oksver
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4Why _ 一一 wec
al
lth
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tome
r?
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esen
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o and1am
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ida
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し

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Languagea Pre
sen
tpe
rfe
ct
1 Readthisl
istoftasksthencompletetheemail，
saying
P
res
entp
erf
ect whatyouhave(
〆)andhaven't(
〆)done.
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P
osi
tiv
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ubj
e
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a

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i
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e t+have/h
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ici
ple
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in
a¥
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i
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par
ticip
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r
ιn'51
a fi
gh
tto':lw~dm 〆

Haveyoucont
actedt
hesup
pli
ers
?
WhyhashegoneωCanada?
Shortanswers:Don'
tr e
peatthepa
stpa
rti
cip
le* DearIr
ena
AHaveyouc on
tact
edthesu
ppl
ier
s? Ihaveb巴e
nve
ryb
us，
ysoIhav
en'tdoneevery
thingyouasked 目

B} ，Jh
告'
s ave. I1 th
er e
portfo
rA j
ax.
*pastp
art
ici
ple I2 ou
rs u
ppli
ers
I3 th
emenuf orthebuff
etr巴C巴p
tio
n.
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rregu
larve
rbs，add-dt
e oth
everb，a
sfo
rther
ulesfo
r
I4 ho
telroomsforourThaigu巴s
ts.
f
ormi
ngt h
epasts
imple(
seeP
ract
icefi
le5onpage87
)
I5 th
et i
metab
leofthevis
ittothegue
sts
.

可﹃白nznO2rwHN
ForaI
is
tofi
rr巴g
ula
rve
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rpa
stp
art
ici
ple
s，s
ee I6 yo
ure m
ail
s.
page10
2. I7 yo
urflig
httoSw巴d巴n.
Rega
rds
Use
Tota
lkabo
utana
cti
oni
nth
epa
stt
hatha
sane
ffe
ctont
he
pr
esent
.
2 Completethisdialoguewiththepresentperfectform
oftheverbi
nbr
ack
ets
.
Jhav
efi
nis
hedt
her
epo
rtandg
ive
nitt
omyb
oss
.
A
cti
oni
nth
epa
st=f
ini
sht
her
epo
rt，g
ivei
ttomyboss
A1 (
you/s
end
)th
eor
dery
et?

E
ffe
ctont
hep
res
ent=t
h巴r
epo
rti
sonmybos
s'
sdes
k
B No，12 (
hav
e/n
ot)

切の訂の巳c
A Whyn
ot?13 (
pos
t)themt
he
Neveruset h
epres
entperf
ecttot
alka
bou
tane v
entint
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st
i
nvo
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lre
ady
!
withatim
ee xpr
essio
n(s巴ePra
ctic
efi
le6onpage89fo
rti
me
exp
ress
ions). B Theo
rde
r'sn
otready
.ThePro
duct
iondepartment

-の印
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hav
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三回
F
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Languagea
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6 Businesscommunication，
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三回
F
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Businesscommunication，
Exe
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e1page7
0 ，
CasestudyTask，
Exe
rci
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1
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telephon
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Unt3
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Businesscommunication，
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6 Casestudy
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Businesscommunication，
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Languagea Exe
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三百
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page52

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P
rac
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l Exercise2，
page39 twork，
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StudentB StudentB
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ab
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ale
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arketin
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ark
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ale
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三百
F
ile48I
Uni
t9 F
ile50I
Unt1
i 1
B
usi
nes
scommunication，
Exe
rci
se5，
page5
8 B
usi
nes
scommunication，E
xer
cis
e1，
page7
0
S
tud
entB S
tud
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r 6H>Youa ret hehot巴1r
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ist
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rit
edown
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er
F
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Unt1
i 1
H
ote
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nCo
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usi
nes
scommunication，E
xer
cis
e4，
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0
P
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ush
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，page7
0

-
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F
ile49I
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P
rac
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all
yspeaking，
Exe
rci
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page63
hHAWl印N

S
tud
entB
Hereisyournews.Tellyourpartner.
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目E
 F
ile53I
Uni
t12 F
ile56I
Unt3
i
Languagea
twork，
Exe
rci
se8，
page7
5 Casestudy
，Task，E
xer
cis巴 1
，page2
3
S
tud
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tud
entC
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ntA
A B C
i
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cat
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ent
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api
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ty，
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hopping
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tud
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arki
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ex
p e
nslve

F
ile54IU
nit12
F
ile57I
Uni
t12
B
usi
nes
scommunication，
Exe
rci
se4，
page7
6
B
usi
nes
scommunication，
Exe
rci
se4，
page76
S
tud
entB
S
tud
entC
Youa r
ei nchargeofinformat io
nandd esi
gnforthe
brochure. Youa reinchargeofpri
nti
ngandpostage.
Yout hinki'sg
t o
ingtotakeab outsi
xweekstogetal Theprint巴r
sneedaboutt
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theinfo rm
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n.Thedesign
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urweeks
. Youthinki'sg
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hemoutt
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t15thand30th cust
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rit
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tes. Discussthefinals
chedul
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rit
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hes
tag
eswith
al
lt heimportantda
tes
.

F
ile55IU
nit2
S
tartin
gpoi n
t， page12
Answers
1Lufthans
a-German; Sony-J apan
ese;Coca-Col
a-American
2P h
ili
ps-e le
ctroni
cs
;Ba yer-pharmaceut
ical
s
;
Micr
osoft-so f
twar
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sli-fi
nancialse
rvice
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Al
lia
nzWo rld w
ideCare-i n
surance
;CNN-news

二回
F
iLe58I
Uni
t10
Businesscommunication，Exercise5，
page64

PAPOTECH P
oss
ibl
eso
lut
ion
s nモ
Costi

P
ric
es Of
fer10%lowerp r
icesonthe100mostpopularp
rod
uct
s
a
)t oal
lcustomers 100，
000
b
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ggestcustom巴r
s 000
45，

Pay In
crea
ses
ala
rie
s
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)by10% 50.000
b
)by5% 25.000

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rai
nin
g Givemoret
rai
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allc
巴nt
res
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f 0，
1 000

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)Re
crui
ttwonewsta
fffort
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llc
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re 60，000
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ferthr
ees
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fth
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ead
er 20.000

IT a
)Buyanewcomputersystem 100.000
b
)Tr
ains
taf
ftous巴 t
h巴 n巴wsystem 15，
000

F
iLe59I
Uni
t11
Businesscommunication，
Exercises7& 8，
page70

MetroHotelServices
Wea
repleasedt
oof
ferguestsmanys
erv
ice
s:

RoomService(
310
)
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nyourroomfrom07.00-24.00

Wake-upc
all(
311
)
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elephonef
orane
arl .
lWecana
ymorningwake-upcal lsoo
rde
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xist
oth
eai
rpo
rt

Breakfast(
313
)

ミ
Servedi
nth
ere
sta
ura
ntf
rom07.00-09.30.(
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ail
abl
einrooms)

ミヨ白
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313
)

伸一
Bookat
abl
efo
rdi
nne
rth
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inga
tourFrenchr
est
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03
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314
)
出
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lea
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117
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三百
ManagingD irectorHowf a
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60
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GretaNo，1ha ven'tb
， utI
'dl oveto!

64
GretaAtt hemoment，t hes chedulei s
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