 The research is been conducted for an educational purpose by the student or the researcher.

The aim of the

study is to evaluate how a company used different approaches or types of approaches depending on their
companies’ size, type of firm, numbers of evaluators and no of employees. The data derives from the
reports is assured to be kept confidential and will be limited for the purpose of this study only.

 Please read all the questions and answer them carefully.

Name of the Company: PVR ( Priya village Road Show)

No of years of establishment: 1995

Type of company: entertaintment

Type of Business: makerting, sales,

Name of the HR: Niddhi Yadav

No of employees under the HR: 110

No of experience of HR in the Company: 10 months

*Please tick on the variance of approaches in types of metrics used by you or the company
to evaluate and performances

Quality Metrics Quantity Metrics

Type of Never Sometimes Always Type of Never Sometimes Always

Approach applied applied applied Approach applied applied applied
Management … Number ….
by of sales
objectives No of …
Subjective … units
appraisal produced
Product … Handling …
defects time, first
No of errors … call
Resolution …
Net … strategies
promoter Contact …
score quality
360-degree …
feedback
180-degree …
feedback
 Efficiency Metrics Organizational Metrics
Type of Never Sometimes Always Type of Never Sometimes Always
Approach applied applied applied Approach applied applied applied
KRA … Revenue per …
employee
KPI … Profit per …
FTE
Behavior … Human …
analysis capital
Attitude … Absenteeism …
measurement Rate
Overtime …
per
employee

CAN YOU NAME FEW ASSESSING KEYS OR PARAMETERS EVALUATING PERFORMANCE IN THESE
CATEGORIES?
Business finance, customer process, people, Central work, quality analysis, Revenue as per AOP, new initiative,
customer satisfaction, improvement of cinema operation process and cinema compliance adherence, people
practices, Strike rate, bulk booking , local area marketing, employ satisfaction , attrition control, No of warning
letters, unauthorized absenteeism , System approved, biometrics

Q. What are the types of assessment done to measure the levels of performance in your company?
ANSWER: HR-RGRM, CINEMA MANAGER.

Q. What are the types of assessments done to measure the degree of performance in your
company?
ANSWER: NOTHING MUCH THINGS ARE MANAGABLE

Q. What are the types of assessors would you like to introduce in your company as an HR?
ANSWER:NONE

Q. What are the types of metrics would you like the employee to be assessed on?
ANS
  Human Resources Audit reports
Performance Evaluations
 Is there a system for evaluating employee performance? YES
 Is it consistently followed? YES
 Are employees provided with written job expectations?
 Are performance evaluations reviewed for consistency? YES
 Are employees provided an opportunity to comment on performance evaluations? YES
 Does the company have a severance plan?NO
 Is the employee's final paycheck properly calculated and issued in a timely manner? YES
 Is the employee provided with all legally required notices (i.e.COBRA)? YES
 What steps are taken to secure company property/passwords, etc.?CSO/ CINEMA MANGER , HR
 Are all terminated employees reminded of post-employment obligations (i.e. confidentiality, non-
competition, non-solicitation)?HR
 Are exit interviews consistently conducted and findings from those interviews shared?HR AND HR SPOC

What are the types of audit done at the organization?

INTERNAL AUDIT : REGISTERS ( OVERTIME, MATERNITY, FINE, HOLIDAY, NOTICE BOARDS, POSH
POLICY, WAGES REGISTER, MUSTER/ROLL, FORM O, FORM Q)
EXTERNAL AUDIT: ENYT

What is the hierarchy or people involved in reviewing or rectifying the audits?

HR HR SPOC,CINEMA MANAGER, RGRM

What are the changes would you like to bring in the Auditing process?
Nothing much, already this process seems to be enough and helps with the target achievement . the other informal
management is done by managers on daily and weekly basis effectively.