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BUSINESS COMMUNICATION

Test

Name:_____________________________ Date: _______________

Yr. & Section: _______________________ Score: ______________

Test I. Direction: Write the correct answer.

1. With block format, all new paragraphs are indented.


_____ True ______ False
2. In Business letters, a salutation is generally followed by a comma
or a colon.
_______True ______False
3. Business letters should be simple and easy to read.
_______True ______False
4. It is advisable to wait a day between writing and sending an important
letter.
_______True ______False
5. The date on a business letter should appear after the salutation.
_______True ______False
6. An “Enclosure” note should appear below the typed name of the sender
at the end of the letter.
______True ______False
7. The first paragraph of a business letter should be comprised entirely
of “small talk”.
______True ______False
8. Contact information generally appears in the closing paragraph of
the letter.
______True ______False
9. Identifying the audience if one of the first steps in planning a
business letter.
______True ______False
10. It is considered standard formatting to include the recipient’s
address before the salutation in a business letter.
______True ______False
Test II:The list on column B represents the different parts of a business
letter. Arrange the parts sequentially by writing the letters of column
A.

A B

1. A a. Letter Heading

2. D b. Enclosure

3. I c. Complimentary close

4. G d. Addressee and address

5. F e. Body of Letter

6. D f. Subject heading

7. E g. Salutation

8. C h. Signatory

9. H i. Date

10. J j. Reference

Test III. Enumerate

Basic parts of the letter

________________________________ ______________________________
________________________________ ______________________________
________________________________ ______________________________
________________________________ ______________________________
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