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Assignment 1 – Soft Skills

1. Explain the terms: medium, sender, receiver, context and feedback, as they are used in
describing the process of communication.
2. What are the advantages of maintaining an effective communication in a business
organization?
3. Feedback is an important component of communication. Explain
4. What is Grapevine? Explain the importance of grapevine in organizations
5. What is Oral Communication? Explain the merits and limitations of of Oral
communication?
6. How will you plan and prepare for a public speech?
7. What are the personal, professional and public benefits of enhancing your public
speaking skills?
8. Which are the four major areas of evaluation in selection Group Discussion?
9. What is listening process?
10. “To be an effective communicator one has to be an effective listener”. Analyze the
statement with focus on essentials of effective listening.
11. Elaborate on the statement “Seek first to understand and then to be understood”.
12. Read the following paragraph and answer the questions that follows:
The great advantage of early rising is that one can start one’s work long before
others. The early riser has done a large amount of hard work before other men have got
out of bed. Early in the morning the mind is fresh and no sounds or noises disturb our
attention. The work done at that time is generally well done. Also one finds time to take
some exercise in the fresh morning air. Exercise supplies him with a good deal of energy
that enables him to work hard until the evening. By beginning so early, he knows that
he has plenty of time to do his work thoroughly. He does not have to hurry over any
part of his work. He gets to sleep long before midnight. At that time sleep is most
refreshing. After a night's sound rest, he rises early next morning in good health ready
for the labour of a new day.
a) What advantage does an early riser have over others?
b) Why should one take exercise in the morning and begin one’s work so early?
c) What are the uses of going to sleep long before midnight?
d) Which word in the passage mean ‘benefits’?
e) What is the noun form of ‘disturb’?

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