Professional Documents
Culture Documents
Magnolia Full Report
Magnolia Full Report
Social-Cultural Force
Consumers indicate that they buy the product in order to satisfy their impulse urge of ice
cream. Despite the impulse urge to buy ice cream, consumers take a number of things into
consideration such as occasion/purpose, taste/flavour, fondness and refreshment.
Since it was first founded in 1890 and incorporated in 1913, San Miguel Corporation
manufactured, distributed, and sold food products, beverages, packing products and animal feed
throughout the Philippines and since then, became the largest publicly held food and beverage
company. In 1993, it was rated number 27 in the top 100 emerging market companies and even
generated 4% of the country’s gross national product and contributed to 7% of the government’s
tax revenue. In 1925, San Miguel bought the trademark “Magnolia” when it purchased a small
ice cream plant in Manila, and that is how they started becoming a leader in that market. At the
time, Magnolia was the only dairy manufacturer that had its own dairy farm and that provided a
number of advantages for them in terms of producing its product. This meant that they were able
to dictate their supply and never had problems with any supplier. This also meant that their 3
major line offerings (Bulk Ice Cream, Single Serves and Soft Serve ice cream- with wide variety
in each one) were being managed to Magnolia’s own requirements. With 77% market share,
Magnolia was indeed the market leader. With interesting from foreign companies and continued
competition domestically, Magnolia now had to find ways to maintain their dominance and
continue being the market leader in the Philippines.
SWOT Analysis
Internal Factors
i. Strengths
Management- has done a great job in keeping Magnolia ahead of its competitors and we can
see that from their 77% market share. By first acquiring a dairy farm ( one of the most
advanced and modern in Asia) and having a product line of 3 offerings, Magnolia was able
to establish itself as a market leader and made it difficult for its competitors to keep up.
Magnolia with its extensive geographical spread is able to ship from different various
locations unlike its competitors who only ship from Manila. As thus, inclement weather does
not pose a threat to maintaining a steady flow of products to consumers. In that regard, it
shows how well management has done.
Manufacturing-This is one of the key reasons why Magnolia is a market leader. Magnolia
manufactures and distributes its products. With the added advantage of a dairy farm and
having a vast geographical spread, Magnolia dictates its supply to consumers and guarantees
that all of the requirements of its 3 product lines are met. With 6 manufacturing plants
already, Magnolia had already started making major capacity expansion plans by the
beginning of 1993 that was expected to double the current capacity.
R&D- In an industry that demands constant innovation and diversification, Magnolia. has
made sure that it has kept ahead of its competitors because of its extensive research to predict
market trends and even to some extent, become trend-setters as well. By providing different
flavours and carrying out research to find out what consumers like, Magnolia has been able
to become so dominant in the market.
Finance- Due to their strong market position and low manufacturing costs, Magnolia has
ensured that its finances are maintained well and this can clearly been seen at how well
they’ve been able to expand their offerings and manufacturing plants within the Philippines.
Offerings- Due to constant innovation and research, Magnolia has made sure that it
constantly offers the customer something different. Their broad product line and different
flavours constantly mean that consumers get satisfied at the variety of options.
External Factors
ii. Opportunities
Economic- Consumer spending is not bad and there’s potential for more growth. The
impulsive buying guarantees that consumers are willing to spend on Magnolia’s ice cream
and the different purposes and occasions mean that ice cream is a product that can be bought
for different reasons and as thus more beneficial to Magnolia.
Technology- As we have seen in recent times, technology has become a big part of society
today. As times goes on, Magnolia may want to incorporate more technology into the
manufacturing to reduce production and labour costs.
iii. Threats
Competition- Despite their strong position in the market, Magnolia has to be very weary of
the threat that the competitors pose. With foreign companies such as Nestle, Haagen- Dazs
and Mars interested in the chance to move to the Philippines, Magnolia might find itself
fighting with stronger brands from abroad. With a number of competitors domestically such
as Selecta, Coney Island, and Presto, Magnolia has been able to fight them off with all three
sharing a market share of less than 30% all together.
Consumer- With growing interest from more recognizable brands abroad, consumers may
be swayed to buy from them and this could very well hurt Magnolia in terms of market
3
share.
Legal/Regulatory- In terms of legal rules and regulations, the barriers of entry are quite high
as certain rules and regulations make it quite hard for foreign investors to enter the market
making life much easier for Magnolia. With the country encouraging more foreign investors
though, it may soon change and Magnolia might itself competing with foreign companies for
market share.
Industry/Market Share- Like I mentioned before, Magnolia has been doing quite well with
its domestic competitors by having a market share of 77%. This means that they are the
dominant brand in the market. In recent times though, foreign companies threat to come in
and compete with magnolia, putting their dominance at risk.
a. Product Strategy
Magnolia is very much considered as product-orientated. Looking at the market, you get to
understand why such a product requires a lot of innovation and constant improvement. By
providing frozen desserts and snacks on 3 product lines (on wide variety), Magnolia have to
keep coming up with new ideas (flavours, etc.) to stay ahead of its competitors. Magnolia
who also believe in research, are able to predict trends and even become trend-setters
themselves by finding out what consumers like and supply that to them.
b. Pricing Strategy
The pricing strategy implemented by Magnolia is price skimming. Magnolia was the
Philippines’ first and only name in ice cream and frozen confections and as such, made sure
that it became a market leader even as other competitors were coming up. Due to its early
dominance, Magnolia placed its prices higher than competitors because they knew that
consumers were still going to be able to buy their products due to its strong position in the
market.
c. Channel Strategy
In terms of channel strategies, Magnolia has a vast geographical spread other than its
competitors who ship from on Manila. Magnolia has a diary farm (one of the most modern
and advanced in Asia) as well as 6 manufacturing plants that with expansion plans will be
able to double Magnolia’s production capacity. 60% of Magnolia’s products are sold
through retail stores, 30% through food outlets and the remaining percentage through other
means.
d. Communication Strategy
Section IV : Budgeting
Marketing Expenses
Advertising
TV Ads 1102.5 1050 1000
Radio 551.25 525 500
Website 500 500 500
Print Ads 330.75 315 300
Total 2484.5 2390 2300
Sales Promotion
Sample 1653.75 1575 1500
Demonstration 2756.25 2625 2500
Total 4410 4200 4000
Total Marketing Expenses 6894.5 6590 6300
We estimate TV Ads cost by 1000 Million per year with increase 5% per year
We estimate Radio cost by 50 Million per year with increase 5% per year
We estimate Print Ads cost by 30 Million per year with increase 5% per year
We Estimate to build Official Website that will cost 150 Million for three years
We Estimate Coupon and Demonstration Cost increase 5% per year
(On Appendix)
As we studied the case we know that Magnolia offers dairy products such as ice-cream,
milk, cream, yogurt and some non-dairy products such as fruit juice. Magnolia was doing all
right but it can be better since more innovative new products, flavors, and packages were
expected by consumers. Magnolia’s competitors entered the market by a prestige and premium
image and having the wider offer of product choices. Magnolia lack of product line to get more
market share as it is only focus in dairy products. Diversification of products offered by
Magnolia is needed to get more market share and continue to dominate the dairy products
market in Philippine and compete with its competitors.
Based on the case, Magnolia was doing great in the product’s research and development.
Magnolia studied the consumer buying behavior of ice-cream and applied the result of the
research on its products, such as the product availability, visibility and desirability. This is the
key to success in the industry. As the market leader in the industry, Magnolia continues to
develop and improve the flavors, quality and packaging of its products to create new attraction in
the market.
5.3) Recommendations
We recommend that Magnolia can produce the chocolate energy bar like what Mars was
producing since Magnolia is a professional and leading manufacturer in dairy industry. With its
well reputation in the industry, the new product shall be accepted and get famous easily among
consumers. Other than that, Magnolia also can start to create its new product line such as
cookies, biscuits, carbonated drinks and energy drinks. This would help to expand its market
share in food and beverage industry and continue to dominate in other industry.
Moreover, Magnolia can collaborate with some fast food franchise such as McDonald’s and
KFC in order to supply these restaurants its dairy product. This can be a win-win situation
because Magnolia can probably gain more acknowledgement and market share from this
collaboration as people will start to purchase healthy dairy beverage while purchasing fast food
instead of carbonated drinks. Magnolia can introduce their healthy beverage such as Magnolia
Yoghurt Smoothie and Magnolia Low-Fat Milk to these fast food franchises. In this situation,
these fast food franchises will create a healthier image to consumers that change the consumers’
mind that beverages provided in fast food restaurant are always unhealthy and not bringing any
8
benefit to them.
Magnolia
Nowadays, Korean pop culture or also known as K-Pop has definitely taken the world by storm.
Last few months has been crazy for the YouTube viewer because the phenomenal hit Gangnam
Style became the first video to reach a billion views. As of November 2013, Gangnam Style has
been viewed over 1.834 billion times on YouTube. Magnolia Ice Cream Group product manager
Jen Chang sees this phenomenal wave as chances to come out with new product offering. So,
last September, Magnolia has introduced to the market its new product offering which is
Korean-Inspired K-Pop ice cream bar (Image: 1) and it is not an ordinary ice cream bar because
it is smooth and creamy and also has a rich, fruity taste. This new product line is targeted at the
younger generation because of the crazy K-Pop phenomenal that’s happening now. Magnolia
also believe that Magnolia K-Pop is for anyone who is eager to try more contemporary ice cream
offering from a well-loved and trusted brand. Magnolia Launches K-Pop ice cream bar that
featuring strawberry, honeydew, banana and mango flavors.
(Image: 1)
Other than that, a few months ago Magnolia has also introduced their new flavors to the market.
First flavor is Mangoes & Cream that come with a quote “tropical temptation” (Image: 2).
Second flavor is Classic Caramel that come with a quote “trick and creamy naturally” (Image:
9
3).
(Image: 2 & 3)
As for the latest promotion from Magnolia, they are giving free one or two boxes of Crispy
Wafer Cones (Image: 4) for every purchase of 1.5L or 3L tub of Magnolia Ice Cream.
(Image: 4)