Professional Documents
Culture Documents
History i
iiiiiiiiiiiiiiiiiiiiiiii i i i i i i i i i iIGI iinsurance iwas iestablished iin i1953. iIts ifirst ichairman
iwas iSyed iMaratab iAli. iIGI iis ia iflagship iorganization iof i iPackages iGroup. iIt iwas
ilisted ion iKarachi iand iLahore istock iexchanges iin iDecember i1987. iThe icompany
iunderwrites iall itypes iof iproperty iand icasualty iinsurance: ifire, imarine, imotor,
itravel, ihealth, ihome iand imiscellaneous. i
IGI iInsurance ihas iestablished ia isound i ibusiness ifooting iin ithe inon-life
iinsurance isector iin iPakistan ion ithe ibasis iof iwell igoverned ioperations iand
ihighest iethical iand imoral ipractices iover ithe ilast i50 iyears. iToday iIGI iInsurance
iis ione iof ithe ileading iquoted iinsurance icompanies iof iPakistan, iproviding
icomprehensive irisk imanagement ifacilities ito ia inumber iof idistinguished ilocal
iand imultinational icompanies ithrough ia inetwork iof ibranches iin iPakistan. iHaving
isome iof ithe ibest irenowned ireinsurers iholding ithe ihighest iratings iin itheir
iprospective ibusinesses i, iallows iIGI iInsurance ito ioffer ia idiversified ibasket iof
iproducts iits iclients.
In iline iwith icompanies igrowth istrategy, iUK iin i2004, iIGI iInsurance iacquired ithe
iPakistan ioperations iof iRoyal iand iSunAlliance iPlc. iAs ia iresult iof ithis itransfer, iigi
iinsurance ipositioned iitself iamongst ithe itop ifive iinsurance icompanies ioperating
iin iPakistan. iThe icompany iis inow ia iglobal inetwork ipartner iwith iRoyal
iSunAlliance iPlc iUK. i
IGI iInsurance iis ia ivital ipart iof ithe icorporate ibody iof iIGI iFinancial iServices
iwhich iincludes iIGI iInvestment iBank iLimited, iit’s iwholly iowned isubsidiaries, iIGI
iFinex iSecurities iLimited iand iIGI iFund iLimited. iIGI iInsurance ihas iproven iitself iin
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ithe iinsurance isector iof iPakistan ias iwell ias iensuring iits ipresence iin ithe ifinancial
isector iby isupporting iits ipartner icompanies. i i
Vision
segments in Pakistan.”
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prosperity.
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Mission
Core values i
iiiiiiiiiiiiiiiiiii Care: They say that care fitness and consideration are integral to our
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culture.
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iiiiiiiiiiiiiiiii Honesty: honesty, truthfulness and trust forms the backbone of all
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their activates.
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NATURE OF ORGINAZATION i i
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IGI General Insurance company is providing various types of insurance
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services to its customers like home, travel, fire, auto and marine insurance
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the any other insurance company in the insurance market of Pakistan. IGI
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and goals. Because now in that era technology rapidly change the
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customer. For markets completion meet the buyer interest and need
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and used micro competition. Therefore there are many factors that
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Political Environment i
There are many political factors that affect the companies’ progress towards
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achieving their goals and meet customer needs and wants. These political
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and conditions on the companies that must follow to operate in the country
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These are the objectives of the insurance companies that must follow to
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i economic conditions. Any country Eco my describe its stability but wei i i i i i i i i i
i are live in Pakistan in which every government imply its own policies in
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i Pakistan tax rate increase day by day which weak the economy
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i government that because this govt taking loan from IMFin very huge i i i i i i i i i i
i intrest rate decrease not beneficially for the financial institutes but the
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i other hand country economic position stable and more people come in
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i The main economic factors Inflation rate Interest rate Budget deficit.
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i Inflation rate i
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Social Environment i
meaningful for any society. People interact with the society while
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For the banking sectors there will be most important to study the
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norms and values of the society and operate their business according
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i to that norms. Because we prepare the report on the IGI General
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i for the IGI to learn the norms and values of that country that involve
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Technological Environment i
Technology is the key factor for any institution because it has great i i i i i i i i i i i
and other instituting all over the word like in past in insurance
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companies the manual system was used when technology not occur.
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now there is the facility of internet and all small and main branches
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past every insurance companies should maintain the record of all the
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clients on daily bases now this task done by the head office. On side
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technology easy the work but there is also increases risk in used better
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Governance.
iiiiiiiiiiiiiiiiii At IGI, they believe that a solid foundation of good corporate
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abilities to compete effectively and realize our full value potential. Their
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business fundamentals, corporate social responsibilities and talent
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stewardship.
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Board of Direct
Shamim
i Ahmad Khan Chairman
Elected by shareholders are the Board of Directors – the ultimate governing authority of the
company. The Board of Directors selects the Chairperson and CEO. With the
recommendation of the CEO, the Board of Directors also elects the COO – Chief Operating
Officer – and CFO – Chief Financial Officer.
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Roles and responsibilities of CEO
A CEO, which stands for Chief Executive Officer, is the highest-ranking individual in a
company Corporation. A corporation is a legal entity created by individuals,
stockholders, or shareholders, with the purpose of operating for profit. The creation
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involves a legal process called incorporation where legal documents containing the
primary purpose of the business, name, and location or organization. The CEO is
responsible for the overall success of a business entity or other organization and for
making top-level managerial decisions. They may ask for input on major decisions but
they are the ultimate authority in making final decisions. There are other titles for
CEOs, such as chief executive, president, and managing director.
The Chief Executive Officer reports directly to, and is accountable to, the board of
directors for the performance of a company. The board of directors (BoD) is a group
of individuals who are elected to represent the shareholders of the company. The
CEO often sits on the board and, in some cases, she or he is the chairperson.
In addition to the overall success of an organization or company, the CEO is
responsible for leading the development and execution of longterm strategies.
Corporate Strategy Corporate Strategy focuses on how to manage resources, risk and
return across a firm, as opposed to looking at competitive advantages in business
strategy with the goal of increasing shareholder value, Equity value, commonly
referred to as the market value of equity or market capitalization, can be defined as
the total value of the company that is attributable to shareholders. To calculate equity
value follow the examples and step-by-step instruction in this straightforward guide
from CFI..
The roles and responsibilities of a CEO vary from one company to another, often
depending on the organizational structure and/or size of the company. In smaller
companies, the CEO takes on a more “hands-on role”, such as making lower-level
business decisions (e.g., hiring of staff). In larger companies, she usually only deals
with high-level corporate strategy and major company decisions. Other tasks are
delegated to other managers or departments.
There is no standardized list of the roles and responsibilities of a chief executive
officer. The typical duties, responsibilities and job description of a CEO include:
1. Communicating, on behalf of the company, with shareholders, government entities,
and the public
2. Leading the development of the company’s short- and long-term strategy
3. Creating and implementing the company or organization’s vision and mission
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4. Evaluating the work of other executive leaders within the company, including
directors, vice presidents, and presidents
5. Maintaining awareness of the competitive market landscape, expansion opportunities,
industry developments, etc.
6. Ensuring that the company maintains high social responsibility wherever it does
business
7. Assessing risks to the company and ensuring they are monitored and minimized
8. Setting strategic goals and making sure they are measurable and describable
In the majority of jurisdictions, companies are allowed to operate with a sole director
(In Ireland sole director companies must have a separate secretary, a secretary is not
required in the UK) and there is no upper limit on the number of directors allowed.
When a director is appointed, the director’s personal details (name and address) are
added to the register of directors, which is normally maintained by the company’s
secretary. The relevant Registrar of Companies must also be notified.
The role of a director is to manage the day to day operations of the company. This
includes the following:
•To open and operate bank accounts
•To bind the company by entering into deals and contracts
•To execute documents on behalf of the company
•To appoint agents and employ staff
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When exercising these powers, directors operate as a board as no individual director
can make decisions on behalf of the company (unless they are a sole director) and
such decisions must be discussed and voted on at board meetings.
The company’s articles may allow for one director to be empowered to make any and
all decisions affecting the day to day activities of the company, this individual is
known as the managing director (MD). It should be noted that the MD must still
discuss more important decisions (company strategy and/or large contracts and
purchases) with the other members of the board.
Directors Decisions
When all directors are known to agree with a certain business decision, a written
resolution can be prepared instead of holding a board meeting. This resolution must
be signed by all the directors.
A signed copy of all resolutions and board meeting minutes should be placed on the
company’s minute book.
Directors Duties
A director owes a fiduciary duty to the company, this means they must always act in
the best interest of the company and should not:
•Use their position to make personal gains
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•Use company assets for a non corporate purpose
•Allow conflicts of interest
•Buy property from or sell property to the company
When there is a potential for conflicts or self dealing the transaction can still take
place. If the company’s articles permit it and the conflicted director(s) are not the sole
director, they can explain the issue to their fellow directors at a board meeting and
then remove themselves from the discussion, after which the independent directors
can decide whether or not the transaction is approved. If the director is a sole
director, the transaction should only take place with shareholder’s approval.
Directors also have a duty of care when acting on behalf of the company and must
act with reasonable and appropriate care and skill. If the acts of a director, either
negligent or deliberate, cause the company to make a loss, the director can be held
liable (misfeasance). Likewise the directors are also liable if the fail to act when a
reasonable person would have acted (non-feasance).
All of the above breaches can be rendered lawful if the director obtains approval from
the shareholders either in advance or retrospectively.
Products.
Home insurance:i
i iiiiiiiiiiiiiiiiiiiii i i i i i iThe icompany ioffers ian iaffordable ihome iinsurance iplan. iHome
iCover igives ia icomprehensive icoverage iagainst iany iaccidental idamage icaused
ito iyour iown ihome ior irental iproperty iin icase iof i irobbery, ifire, iaccidents ior i
inatural idisaster ifor ia imaximum iof iRs.20 imillions.
Home icover iis i ia icustomized i iinsurance isolution ifor iall ihome iowners/renters
ias iit iinsures ihome iproperty, ihome icontents, ijeweler iat ihome, ihome iowner ifree
irent, ihome itenants ifree irent, icash iat ihome iand ialso iallows ithe icustomer ito
iget iother ivalue iadded iservices i iat idiscounted irates. i i i
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With ihome iinsurance ithe icustomer igets ihe ipeace iof imind iwhen ithey ineed iit
ithe imost.
Their ihome iinsurance iplan ioffers icoverage iagainst ithe ifollowing iperils.
Fire, iLightning ior iExplosions i
Aircraft, i& iother iAerial idevices
Earthquake, iStorm, iTempest i& iFlood
Bursting ior ioverflowing iof iwater itanks
Impact iby iany ivehicle
Riot i& iStrike
Malicious iAct
Burglary, iHouse iBreaking iincluding iDacoity
Impact iof itree ifalling
In iaddition ito ithese iperils iit iprovides isome iextensions ithat iaccompanies ithe
ibasic icontents icover
Loss iof iMoney
Replacement iand iinstallation iof ilocks ifollowing ibreak iin i
Accidental ibreakage ito ifixed iglass iand iglass i itop iof ifurniture
Auto Insurance i
Accidental damage i
Burglary or theft i i i
Malicious act i
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Flood, hail, wind, hurricane, cyclone, tornado or typhoon
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Terrorism
The liberty to have your vehicle repaired at the workshop of customer
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choice and the cost of repairs being directly paid at the workshop
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Good value for money, igi is giving the most commutative premium rates in
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the industry
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Travel Insurance i ii
Travel Sure offers an enhanced policy for Schengen states and all
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treatment. IGI has the finest travel plan that has been specially tailored
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according to your travelling needs and in order ti make your journey stress
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free with the assurance that any and all emergencies will be taken care in a
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By signing up IGI Travel Sure the customer can avail a bucket of free
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Assistence services.
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Telephone medical advice i i
Arrangement of accommodation i i i
Interpreter referral i i
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Legal referrals i
We will not pay any claim, which results from loss or damage toproperity or
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3. Any expenses for medical evacuation or repatriation if the insured person is
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not suffering from a serious medical condition and can be treated localy.
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5. Any iloss isustained iwhile ithe iinsured iperson iis iparticipating iin iany
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of an unlawful act.
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9. Maximum 30 days stay limit applied in one trip in 1 Year (Multi trip) plans
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for age more than 65 years, after any one trip policy will be expired.
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This product ensure personal safety for you, financial security for your loved
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Accidental Death: i i
In case of death of the insured due to an accident within the policy period,
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Insured.
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Personal Accident pays compensation against the permanent and total loss
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Scale iof iBenefits
Permanent iDisablement
Loss iof itwo ilimbs ior iboth ieyes ior ione ilimb iand ione ieye i100%
Permanent iDisablement
Loss iof itwo ilimbs ior iboth ieyes ior ione ilimb iand ione ieye i100%
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Loss iof ione ieye i50%
Health Insurance
Health Sure offers a managed care solution to corporate clients and organizations to
provide healthcare needs backed by professional staff, financial strength and
insurance 0experience accumulated over a period of fifty years.
Health Sure covers personal health covers, hospitalization covers and maternity
covers. In addition, the product covers pre- and post-hospitalization expenses as
well. The covers also have a credit facility at IGI General Insurance's panel of
hospitals across Pakistan, Health Cards; discounts at pharmacies and diagnostic
laboratories; 24-hour medical hotline with staff doctors etc.
Coverage extended to: Working employees & their dependent spouses & children
Age limits: For employees & their spouses up to 65 years of age; unmarried/
unemployed daughters; sons up to 25 years age if unemployed; divorced / separated
/ widowed daughters dependent on the employees without any age limit.
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Health declaration:Each insured employee must complete a health questionnaire
form, for underwriting purposes.
HOSPITALISATION BENEFITS
Prescription drugs;
Blood transfusions;
Physiotherapy;
Per person annual benefit up to the age of 59 years for treatment upon
hospitalization when Inpatient Medical Cover Limit is exhausted.
ADDITIONAL BENEFITS
Terrorist cover: hospitalization cover of any innocent insured person (not taking
part in terrorist activities) injured in any act of terrorism.
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Day surgery : Pertains to coverage of specialized procedures as follows:
Cataract;
Lithotripsy;
Hernia
Endoscopy
CT Scan;
MRI;
Thallium Scan
Angiography etc.
OPTIONAL BENEFITS:
MATERNITY BENEFITS
Normal delivery/Forceps;
Caesarean section;
Multiple birth;
Ectopic/extra-uterine pregnancy;
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Nursery care for the baby while the mother is confined.
This optional cover for maternity benefits is available to married female employees
and wives of employees.
Pre-natal (up to 9 months before delivery) and post natal (up to 6 weeks after
delivery) expenses for medicines, consultation and diagnostic tests related to
pregnancy
OUT-PATIENT BENEFITS
Photo-ID Health Cards: W e are the first company in Pakistan to offer Photo-ID
Health Cards for availing cash free treatment at Network Hospitals.
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Non-Accidental Emergencies: Selective life threatening conditions are covered as
per prudent common person definition.
Unlimited ICU stay: I CU cover is available without any limit on the number of days.
Coverage for new born babies: Insured automatically from their date of birth, as
per policy terms.
Fire Insurance
Fire Insurance
Apart from the standard fire policy, which covers losses due to accidental fire,
various additional covers are available which include cover against damages caused
by riot & strikes and atmospheric disturbances (rain, floods, hurricanes etc.). You
can get a customized quotation for insurance of your house at the quotations page.
This cover is for property insurance like Factories, Offices and Homes and includes
perils like, fire, lightning, burglary and earthquake
Marine Insurance
Marine Cargo transit policies are issued both to cover inland transit risks as well as
international transit risks which may include cargo sent by air, sea or by post.
This policy covers imports and exports of consignments, loss or damage of cargo
during transit by Air, Sea and Road; also covers dispatch of finished goods from the
insured factory to anywhere in Pakistan.
This kind of coverage is provided to transport related businesses such as Ship Agents,
Freight Forwarders, Terminal Operators, Stevedores, Courier Services, etc. Our
average adjusters are uniquely qualified to put together an efficient cost-effective
team to deal not only with major casualties but also smaller problems. These adjusters
can act as arbitrators and conciliators in the search for an equitable solution to policy
controversies.
Miscellaneous Insurance
To cover a variety of risks so that you can be worry free! Wide range of industrial
risks is also covered such as business interruption, contractors all risk, risk of
computer data loss and machinery erection all risks. Pecuniary covers are available
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under cash in safe, cash in transit and fidelity guarantee policies. All these covers
are grouped together in the miscellaneous insurance covers. Another cover available
under the miscellaneous insurance head is the personal accident insurance. This
covers the risk of accidental death or injury to individuals. At the quotations page you
can also get a quotation for this kind of cover.
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