J Appendix II

Questionnaire
Please tick appropriately
Respondent Sex: Male Female D D
Age:15—25 I___ 26-35___ 36—45 i 46andabove I I
Educational Qualification: FSLCEI SSCE/GCE D OND/NCED
HND/BSCD MSCD PHD OTHERS
Marital status: Singles Married Divorce D.
Status of work: El Junior staff El Intermediate stalt El
Senior staffjj
___ __
___

Work experience: 1- 5 years -D 6 — lOyears El

11-15 years El 16 years and above El SECTION B
Research question of conflict management on organizational
performance
1) Difference of employees and management views does not affect
performance?
Strongly Agree Agree i I Neutral Disagree1 I Strongly Disagree
____

2) Do people in your work unit often disagree about opinion?

Strongly Agree Agree Neutral Disagree1___ Strongly Disagree L_J
___

3) Frequently are there conflict of ideas in your work place?

Strongly Agree Agree1 I Neutral DisagreeL__I
Strongly Disagree I I
4) Diversity of interest, does it influence the organizational
performance?
Strongly Agree I I Agree1 I Neutral Disagree1—1
Strongly Disagree I I
5) Do you agree that different interest and view points are good for the
performance of the organization?
Strongly Agree I I Agree L_ Neutral Disagree___
Strongly Disagree
6) Do people in your work unit often disagree about who
should do what?
Strongly Agree i___ Agree ___I’ Neutral Disagree___
Strongly Disagree I

7) Are there conflicts most times about delegation of task within your work unit?
Strongly Agree Agree1___ Neutral Disagree1___
___

Strongly Disagree
8) Sometimes people in your work unit argue due to
overlapping duties?
Strongly Agree I I Agree1 I Neutral Disagree1___
Strongly Disagree I
9) Task allocation causes conflict in your unit?
Strongly Agree I Aqree Neutral Disagree
- ---— - --

Strongly Disagree I I
10) Task interdependence cause conflict in the organization sometimes?
Strongly Agree Agree1 I Neutral. Disagree— Strongly Disagree LZEI
___

11) Does task interdependent affect the performance of your organization?

Strongly Agree Agree1___ Neutral Disagree1 I Strongly Disagree I
___

termination of employees’ appointment affects ganizational performance?

Strongly Agree Agree Neutral Disagree1___ Strongly Disagree 1
____ ___

13) Termination of appointment causes conflict in your organization?

Strongly Agree Agree Neutral Disagree[___ Strongly Disagree
____ ____

14) Does your organization perform well compared with others?

Strongly ATéë 1 Agree p___ Neutral Disagree1 I Strongly Disagree
15) Does your organization make plans without the involvement of the employees?
Strongly Agree Agree Neutral Disagree Strongly Disagree