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    Demi Cusipag Arago
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    The document outlines the program for a two-day seminar on basic customer service skills in Tuguegarao City. It includes an opening ceremony on the first day with an opening prayer, singing of the national anthem and city hymn, opening remarks from the city mayor, and a message from the director of the CSC Field Office in Cagayan-Batanes. The seminar proper will then be held over the first and second days, featuring lectures from lined up CSC personnel. On the second day there will be a closing ceremony with administrative announcements.

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    The document outlines the program for a two-day seminar on basic customer service skills in Tuguegarao City. It includes an opening ceremony on the first day with an opening prayer, singing of the national anthem and city hymn, opening remarks from the city mayor, and a message from the director of the CSC Field Office in Cagayan-Batanes. The seminar proper will then be held over the first and second days, featuring lectures from lined up CSC personnel. On the second day there will be a closing ceremony with administrative announcements.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    44 views1 page

    Basic Customer Service Skills

    Uploaded by

    Demi Cusipag Arago
    The document outlines the program for a two-day seminar on basic customer service skills in Tuguegarao City. It includes an opening ceremony on the first day with an opening prayer, singing of the national anthem and city hymn, opening remarks from the city mayor, and a message from the director of the CSC Field Office in Cagayan-Batanes. The seminar proper will then be held over the first and second days, featuring lectures from lined up CSC personnel. On the second day there will be a closing ceremony with administrative announcements.

    Copyright:

    © All Rights Reserved
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    of 1

    Seminar on Basic Customer Service Skills

    Manio’s Pampanguena, Pengue Ruyu,Tuguegarao City

    PROGRAMME
    Part I. Registration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8:00am

    Part II. Opening Ceremony - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8:30am

    A. Opening Prayer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - MS. CATHERINE G. SORIANO


    Administrative Aide VI

    B. National Anthem - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Mass Singing

    C. Tuguegarao City Hymm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Mass singing

    D. Opening Remarks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - HON. JEFFERSON P. SORIANO


    City Mayor

    E. Introduction of Speaker - - - - - - - - - - - - - - - - - - - - - - - - P/SUPT. ANDRES C.BACCAY,(RET.)


    Supervising Administrative Officer (HRMO IV)

    F. Message - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DIR. MARIA NOEMI S.BUSTAMANTE


    CSC Field Office, Cagayan-Batanes

    Part III. Seminar Proper

    Day 1 – November 21, 2019

    Resource Speakers: Lined up Civil Service Commission Personnel, Cagayan-Batanes

    Day 2 – November 22, 2019

    Resource Speakers: Lined up Civil Service Commission Personnel, Cagayan-Batanes

    Part III. Closing Ceremony

    Administrative Announcement - - - - - - - - - - - - - - - - - -P/SUPT. ANDRES C. BACCAY, (RET)


    Supervising Administrative Officer (HRMO IV)

    Master of Ceremony
    ELMER T. BASSIG
    RONA B.CANAPI

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