Grace Douglass

(619) 884-0763 | gracedouglass7@gmail.com | https://www.linkedin.com/in/grace-douglass

Education & Licenses
Bachelor of Arts, Strategic & Corporate Communication December 2019
Chapman University, School of Communication, Orange, CA
Chancellor’s Scholarship: Academic scholarship based on GPA and test scores (2016-Present)
Provost’s List Standing: Recognition for maintaining a semester GPA of 3.6 or higher (2016-Present)

Real Estate Salesperson License

State of California July 2019-Present

Marketing Experience
VALIA Properties May 2019-August 2019
Marketing Intern
• Created marketing collateral using Adobe Creative Suite
• Wrote weekly property descriptions for marketing purposes
• Analyzed, executed, and managed the social media strategy through various channels such as Instagram, Facebook, and Youtube
• Organized 12 years of real estate market data for listing presentations
• Developed written material for external communications
o Published an article to the Forbes Communications Council to generate over 400 views

LOFT
Social Media Coordinator October 2018-December 2018
• Developed store brand according to LOFT guidelines
• Organized an engaging content plan
o Constructed store’s social content calendar
o Drafted daily posts for the current month
• Expanded engagement with local clients by utilizing relevant hashtags
• Gained over 150 followers within a 7 day period

Two Sisters Consignment

Media Manager June 2015-June 2017
• Established and maintained social media by posting updates to the Facebook page
• Managed and updated website through OrangeSoda portal
• Created monthly newsletters for an email list of over 500 store customers

Relationship Management Experience

Kappa Alpha Theta
Chief Executive Officer December 2018-Present
• Oversee chapter operations in 7 programming areas
o Panhellenic, administration, finance, operations, external affairs, education, & recruitment
• Supervise team of 23 chapter officers
• Manage annual budget of $200,000
• Respond to all member concerns
• Chair executive committee and officer cabinet
• Sign and review all documents and contracts on behalf of the chapter

Chief Operating Officer December 2017-December 2018

• Led chapter of 200 women as an executive officer
• Administered a $35,000 budget per semester
• Oversaw risk management team of 8 officers
o Devised and executed a risk prevention plan
• Conducted weekly membership development committee meetings to address member concerns
• Supervised operations committee
o Supported events director and human resources director in planning social activities in accordance with risk prevention guidelines
• Reviewed and submitted contracts for insurance approval
• Created a risk education presentation for the chapter at the beginning of each semester and before every social event

LOFT
Sales Associate June 2017-December 2018
• Provided assistance and excellent service to 40 clients per hour by selecting outfit pieces for them
• Interacted with clients by asking if they were looking for something specific in the store
• Managed 25 transactions per hour at the cash register
• Addressed all client concerns