Professional Documents
Culture Documents
ATTIRE ASPECTS
The standard dress code in a business formal environment is a full matching business suit,
including a jacket and dress pants or a dress skirt. The darker the suit, the more formal!
1 Formal aspect
2 Informal aspects
Formal aspects
For Men
In addition to matching pants and jacket, men should wear a button-up collared shirt, paired
with a tie. Refrain from wearing bold and bright colours or patterns in dress shirts; white,
beige or light blue are “safe” colours for collared shirts. Choose a tie with colours and tones
that match your suit and dress shirt; bolder colours and patterns are acceptable for ties.
Some men choose to wear a three-piece suit, in which case the vest colour and material
match the jacket and slacks.
For Women
A dress pant or skirt with matching jacket is considered business formal for women.
Depending on the season, jackets may be ¾ length or short sleeve. A crop pant suit is also
suitable, however the pant hem should hit mid-calf and this style is not recommended in an
interview setting. Skirts should always sit at or just above the knee. A collared blouse or
dress-material top is recommended, and should either be tucked in or fall just below your
waistline. Tops should never hang below the hem of your suit jacket, or be so short that they
show your stomach. Always be cautious that dress shirts are not too revealing in any
business setting. Pantyhose are not required, however during the fall and winter seasons,
darker pantyhose or tights are recommended when wearing skirts.
ACCESSORIES
Depending on the colour or tone of your suit, a black or brown belt should be worn.
Coloured or white belts are not recommended. Never wear white socks with a suit. Dress
socks should always be worn, preferably in a tone matching your suit and shoes. When in
doubt, wear black dress socks. Optional accessories for men include cufflinks or a pocket -
square. The material should match the tie. If desired, women may wear simple and tasteful
jewellery; chunky and/or bright accessories are not recommended .
FOOTWEAR
Shoes, boots, flats, open-toed and closed-toed shoes in a leather or dress material are
appropriate and should be clean and polished .
Informal aspects
Informal wear, also called business wear, corporate/office wear, tenue de ville and
(colloquially) dress clothes, is a Western dress code for clothing typified by a suit and dress
shirt with nteckie for men, and cocktail dress or pant suit for women. On the scale of formality, it
is considered less formal than semi-formal wear but more formal than casual wear, yet retaining
availability for more personal expression than semi-formal wear. Thus, informal should not be
confused with casual wear such as business casual or smart casual despite that some people may
refer loosely to informal dress as "formal" in contrast with merely casual.
Appropriate business casual outfits for women include a skirt or dress slacks, blouse, sweater,
twinset, jacket (optional), and hosiery (optional) with closed-toe shoes. Sandals or peep-toe
shoes may be permissible in some offices but save flip-flops for the weekend.
Any working woman should have the following staples in her wardrobe:
Keep in mind that solid colors are generally preferable to busy or bold patterns.
For men, appropriate business casual attire is dress slacks or chinos, a button-down shirt, dark
socks, and dress shoes. Avoid wearing polo shirts to an interview, even if they are acceptable for
the job in question. Do not wear jeans or shorts. Athletic socks are also a no-no.
The following will help you solidify good standing in a new position:
CORPORATE ETIQUETTE
Corporate Etiquette refers to set of rules an individual must follow while he is at work. One
must respect his organization and maintain the decorum of the place. Corporate Etiquette refers
to behaving sensibly and appropriately at the workplace to create an everlasting impression
WORKPLACE ETIQUETTE
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Work etiquette is a code that governs the expectations of social behaviour in a workplace. This
code is put in place to "respect and protect time, people, and processes." Part of office
etiquette is working well with others and communicating effectively
1. Do arrive early. You will be remembered for answering your phone at 8:01 a.m. in a world
where tardiness is common.
2. Do network with people outside of your cubicle. A perk of having a job at a company you
appreciate is meeting other people with similar interests who share advice from their past
experiences.
3. Do be willing to engage a coworker who asks for your help. Use the opportunity to stand out
and share the knowledge you learned as a Husky. Don’t be annoyed by their questions.
4. Do bring in goodies. Who doesn’t love to eat? If you have free time one night, bake cookies or
brownies and bring them to work. Everyone will love you.
5. Do create a proper personal email address. Depending on your profession, you will most
likely have to correspond with your coworkers after work and on weekends. Replace
“foxychick123” with a professional username, such as your first initial and last name.
6. Do jump at the chance to complete a new task. Your coworkers likely gave it to you because
they have confidence in your abilities, not because they have time to dish out busy work.
7. Don’t “Reply All” to an email chain. Understand the differences—and repercussions—
between “Reply” and “Reply All” to avoid humiliation.
8. Don’t have a personal conversation at your desk. Find a conference room to discuss after-
work issues that you must have with your best friend, sister, significant other, or landlord (or
anyone who isn’t related to work, actually).
9. Don’t bring your emotions into the office. Your desk neighbor doesn’t want to hear your sob
story from the weekend, so leave that at the door.
10. Don’t be afraid to ask questions, despite how silly you think they seem. This way, you will
avoid erroneously completing an entire project only to realize you did it all wrong.
11. Don’t gossip about your coworkers…or your boss. You’re not hurting anyone but yourself
when you do. Better yet, don’t be so intolerable that people gossip about you.
12. Do not insert emoticons or multiple exclamation points (if any) into work emails. Despite
how relaxed your superiors might act, always be professional.
EMAIL ETIQUETTE
Email etiquette refers to the principles of behavior that one should use when writing or
answering email messages. It is also known as the code of conduct
for email communication. Email etiquette depends upon to whom we are writing- Friends &
Relatives, Partners, Customers, Superior or Subordinates
Most of us have hundreds of emails clogging our inboxes every day, so the clearer your subject
line, the more likely the recipient will read your message.
For example, if you’re sending a proposal, write: “The Fitch Proposal is Attached.”
Every email should include a signature that tells the recipient who you are and how to contact
you. Set it up to automatically appear at the end of each email. Include all of your contact
details—address, email and phone number—so the recipient doesn’t have to look up anything.
Do use a professional salutation.
Using “hey,” “yo” or “hiya” isn’t professional, no matter how well you know the recipient. Use
“hi” or “hello” instead.
To be more formal, use “Dear (insert name).” Using the person’s name in the salutation (“Hello,
Robert”) is appropriate, but don’t shorten a person’s name unless he gives you permission to do
so.
Humor doesn’t translate well via email. There’s a good chance your recipient will misinterpret
the joke or think you’re being sarcastic. When in doubt, leave humor out of business
communications.
Don’t be surprised if people judge you by the way you compose an email. For example, if your
email is littered with misspelled words and grammatical errors, you’ll appear sloppy, careless or
even uneducated. Check your spelling and grammar before you hit “send.”
Don’t assume the recipient knows what you are talking about.
Create your message as a stand-alone note, even if it is in response to an email chain. This means
not responding with one-liners.
Include the subject and any references to previous emails, research or conversations. It can be
frustrating and time consuming for your recipient to look back at the email chain to brush up on
the context. Your recipient might have hundreds of emails coming in each day, and she likely
won’t remember the chain of events leading up to your email.
Give a timely and polite reply to each legitimate email addressed to you. Even if you don’t have
an answer at the moment, take a second to let the sender know you received her email. Inform
the sender she sent the email to the wrong recipient, too.
Never send an angry email or give a quick, flippant response. Give your message thoughtful
consideration before sending it. If you’re angry, save your message as a draft, and review it later
when you are calmer and have time to formulate an appropriate response.
Do keep private material confidential.
It is far too easy to share emails, even inadvertently. If you have to share highly personal or
confidential information, do so in person or over the phone. Ask permission before sharing
sensitive material either in an email or as an attachment.
Exclamation points, emoticons, all CAPITALS and abbreviations (such as “LOL”) do not
translate well in business communication. Don’t use them unless you know the recipient
extremely well. It’s also not professional to use a string of exclamation points!!!!!
It might take some practice to keep your emails professional and to the point, but you will look
more polished and organized if you do’
TELEPHONE ETIQUETTE
Telephone Etiquette. Telephone etiquette means being respectful to the person you are talking
with, showing consideration for the other person's limitations, allowing that person time to
speak, communicating clearly and much, much more. Your voice must create a pleasant visual
impression over the telephone.
MEETING ETIQUETTE
Be punctual. Make sure that you are able to attend the meeting on time. ...
Do not introduce yourself with your first or last name. ...
Be attentive. ...
Do not use your Smartphone. ...
Try to contribute. ...
Be confident. ...
Find a comfortable sitting position. ...
Do not eat during the meeting