Professional Documents
Culture Documents
Report Final Buspro
Report Final Buspro
RNB CO.
Presented by:
Anissa Astianur Maulina (004201600022)
Caroline Audrel Vellicia Wijaya (004201600009)
Francisca Tanadjaja (004201600012)
Fransiska Elviana Guru (004201600005)
Ivena Noviany Kurnia (004201600026)
Muhammad Akira Tawakal (004201600011)
Nada Zhafiera (004201600020)
Viola Sukma Dewi (004201600019)
Vivian Tanady (004201500036)
PRESIDENT UNIVERSITY
Jababeka Education Park, Jl. Ki Hajar Dewantara, Kota Jababeka, CikarangBaru,
Bekasi 17550 – Indonesia
Phone (021) 8910 9762-6, Fax (021) 8910 9768
Jababeka Education Park, Jl. Ki Hajar Dewantara, Kota Jababeka, CikarangBaru,
Bekasi 17550 – Indonesia
Phone (021) 8910 9762-6, Fax (021) 8910 9768
Email: enrollment@president.ac.id, http://www.president.ac.id
TABLE OF CONTENTS
CHAPTER I...................................................................................................................................... 3
INTRODUCTION ............................................................................................................................ 3
1.1 History of Company ......................................................................................................... 3
1.2 Vision ................................................................................................................................. 3
1.3 Mission .................................................................................................................................... 3
1.3 Product profile ........................................................................................................................ 2
CHAPTER II .................................................................................................................................... 3
COMPANY STRUCTURE ............................................................................................................. 3
CHAPTER III................................................................................................................................... 5
DIVISIONAL REPORT .................................................................................................................. 5
3.1 Production and Operation ..................................................................................................... 5
3.1.1 The Strategy of Production and Operation .................................................................. 5
3.1.2 Detail of Material and Production Planning ................................................................. 5
3.1.3 Operation and Production Process ................................................................................ 7
3.1.4 Supply Chain ................................................................................................................... 8
3.1.5 Quality Control ................................................................................................................ 8
3.2 Marketing and Selling............................................................................................................ 9
3.2.1 Four P’s of Marketing..................................................................................................... 9
3.2.2 Target Market ............................................................................................................... 10
3.2.3 Marketing and Selling Planning .................................................................................. 11
3.2.4 Detailed Progress of Marketing and Selling ............................................................... 12
3.2.5 Marketing Control ........................................................................................................ 13
3.2.6 SWOT Analysis ............................................................................................................. 15
3.3 Finance and Accounting ...................................................................................................... 16
3.3.1 Finance and Accounting Strategy ................................................................................ 16
3.3.2 Detailed Progress of Finance and Accounting Department....................................... 16
3.3.3 BEP Calculation ............................................................................................................ 20
3.4 Human Resources Management ......................................................................................... 21
CHAPTER IV ................................................................................................................................. 24
IMPROVEMENT .......................................................................................................................... 24
CHAPTER V .................................................................................................................................. 25
CLOSING ....................................................................................................................................... 25
5.1 Conclusion............................................................................................................................. 25
5.2 Future Plans .......................................................................................................................... 25
CHAPTER I
INTRODUCTION
RnB Co. is a company that want to emphasize 3 values through their product; waste-
elimination, environment friendly, and elegant in simplicity. The company is able to sell the
product by doing online and offline pre-order. For ordering process, RnB Co. offers service
in order by personal or filling online form. RnB Co. provides high quality yet affordable
product without ignoring those 3 values; waste-elimination, environment friendly, and
elegant in simplicity.
1.2 Vision
RnB Co. will be the leading maker of zero waste action for surrounded environment with
100% stylish product.
1.3 Mission
To provide product with harmless material caused by industrial age and proving
that recyclable product can be fabulous.
To provide product and promoting the importance of recycling, educating and
raising awareness of communities.
1.3 Product profile
Waste problems in Indonesia are no longer a joke. Lately, waste problems have been
increasing day by day, becoming a hot topic which drawing the attention of our people.
Various types of rubbish are there, tons of waste are thrown away from houses and industries
and we are as a human being cannot let this problem getting bigger each day. Moreover,
Indonesian are mostly still have lack understanding about garbage disposal. Many ways have
been gone through by the government to reduce volume of waste. But those garbage still
pile up and cause uncomfortable condition for surrounding environment.
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CHAPTER II
COMPANY STRUCTURE
3
Forecast future revenues from the sales to establish cost structures.
Prepares monthly statements by collecting data; analyzing and investigating
variances; including data and information.
Accomplishes finance and company mission by completing related results as needed.
4
CHAPTER III
DIVISIONAL REPORT
5
The figure above is shows design of the notebook and logo of the company. These picture
was sent to the vendor or supplier for the production process. After the production process
in vendor the result of the notebook will be shown below.
The dimensions of products are 18.5 cm x 13.5 cm for the book and 18 cm x 7.5 cm for the
pencil case.
3.1.2.2 Materials
Notebook can be manufactured with simple and eco-friendly raw materials. The product
offered by RnB Co. is a notebook combined with pencil case made, which is fully recyclable
product like used cardboard, white paper, wire, fabric for the pencil case, used toilet paper
cartoons and plastic for the pen, which are commonly available.
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3.1.3 Operation and Production Process
RnB Company Process Production
RnB Company Customer Vendor
Start
Listing order
Receive
for first
Order
ordering
Payment Receipt
Proof of Proof of
Payment Payment
RnB
Notebook
Receiving
production
finish
Opening PO Ordering
Listing PO
Delivery the
Receipt
product
Payment
Proof of Proof of
Payment Payment
Receive the
Closing PO
product
End
7
So basically the production of company mostly came from the vendor. There is one vendor
to make all parts of the notebook. First, the company searched the vendor that is suitable as
the founder’s requirement then company explained all of the requirements, make sure the
vendor understand what the company needs. Next is creating the agreement between vendor
and company about the price and when the notebook is delivered. The cost of notebook is
IDR 1,600,000 and delivery fee is IDR 100,000 so total cost is IDR 1,700,000, vendor asked
for the first installment to be 50% of total notebook cost which is IDR 800,000 so on October
19, company paid that first. The vendor said will be delivered five days but there is a delay
from the vendor, so the book came late on October 29. After the company received the
notebook, the company paid the remaining installment which is IDR 900,000 include the
delivery fee.
From the figure above, the chain start from the book vendor which provide the raw material
and production of the book itself. After that, the raw material of pencil case and pen are
provided by the vendor. The pencil case will be sewed and completed with zipper then put
it into the book. After the pen was made by the vendor it will be added to the book.
After being the whole package of RnB product (book+pencil case+pen), then the RnB will
be packed to be delivered. After that, the package of RnB will be distributed by our team to
the customers.
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material, our member try to maintain the quality of our product. The recycle paper that be
used is the kind of material that our member try to find and discuss it with the vendor. To
control the quality of our product the production team members directly go to the vendor to
discuss and check the material of our product.
To pass the quality control of the printing, the vendor used high auto machine that can print
our product with good shape as like our design itself. The production team member visit the
vendor and check the process of our book’s production.
b. Price
RnB Co. target market is college student which age range is 17-23 but still has
possibility of high school students. So the founders considered about trendy design
with cheap cost, yet still showing the eco recyclable design. The company has
conducted surveys to determine prices and know the competitors. From the survey
results, the competitors sell IDR 50,000-IDR 75,000. From these results we
determine the selling price of our product is IDR 45,000-IDR 50,000.
c. Place
The company sell product by direct-selling in the campus and also through online
apps such as Instagram, Line@, and e-commerce. So customer can order the product
through social media. But the company has the warehouse in Kondang lama kos.
Only by adding and chat our official account in Instagram (@rnb_co) and LINE
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(@ozl057j) the customer can order and get a gorgeous from RnB Co. Not only in
Instagram and Line@ the customers can buy the product by Shopee.ID.
d. Promotion
Promotion is very important in business. Through promotion, the company can
communicate with the customer and deliver information about the product. Through
the promotion also the company can help the customer to take decision of our
product. Promotion helps the company reach the target market. RnB Co. used social
media such as Instagram and Line@ as promotional media. Since October 24, RnB
Co. launch the Instagram and Line@ and inform the followers about the product. On
October 27, the company already got the goods from the vendor.
RnB Co. produces multifunction book that known to increase the simplicity and efficiency.
Come up with pencil case, one pen and a book in one single place make it most of good sold
at a point of time. The company’s market segmentation is based on the age only which make
the target market become bigger. For gender itself we didn’t need to consider it since the
color of book are pretty common which come up with two color only which are red and blue.
It is a very common stuff for everyone who still need writing, they will basically need our
product. The market segmentation based on the age will be categorized as below.
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For age 4 until 14 consider as children because they just simply need the book with them,
our products help us to the children since usually they easy to lose their item. For age 15
until 19 is categorized as teenagers because teenagers much more see for the efficiency in
choosing products. Teenagers have their own taste, attitude, and outlook. Teenager interest
in new things, they curious about what happen in nowadays, what is going on nowadays,
and soon. For age 20 until 24 is categorized as young adults because young adults think
about the function of the product that also can support their outlook. For age 25 – 45
categorized as mature and also have the biggest buying power because the costumer has
their own income. For age 46 until 64 is categorized as middle age because will be think the
priority of their need even though the costumer has their own income. For age above 65 is
categorized as elderly because the customer have the most less power since they don’t really
work or need to write anymore. The segment region for RnB Co. Company is Cikarang,
Bekasi, Jakarta, and Karawang.
RnB Co. Company target market is for children and teenagers to mature in any gender. For
children they really need something make them feel aware of their items and help the
rearrange their stuffs, while teenagers more likely to the benefit after several comparison.
However due the limitation our first target market for the adult/mature in President
University itself. And also, for the target market region, RnB Inc. Company chooses Bekasi
region.
For the commercial and advertisement, the company targeted through paid promote for
collaboration and helping to raise our brands. Target market is for children and teenager to
mature especially low to middle income so the company will create and spread the
advertisement to all people through social media. From the social media, our target market
can reach all regions in Indonesia even overseas.
The first marketing and selling strategy from RnB is direct selling where the marketing
department make a personal approach to the customer. We targeting the student in President
University for direct approach and ask them make a review or post our products to their
social media accounts for discounts. The marketing department also use online or media
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social strategy to promote the product. The media social that used to promote the product is
LINE and Instagram.
In the first planning, the company plan to spread the advertisement in a whole preorder 7
days. The advertising time to spread is in the afternoon at 12 pm and 7pm daily. We choose
12 pm because most of people will play the cell phone in the break time and have a much
time to see the advertisement. All of the founders will make a sounding attack which spread
the advertisement in the same time to all of group and time line in social media. All founders
will change the profile pictures in the LINE become RnB Co. logo at the same time. The
contact person in the advertisement will be our official account @ozl0570j for LINE and for
the Instagram is @rnb_co. For the customers that want to order the book can directly add
and chat through the official account. After well known in social media, Marketing and Sales
Department tried to expand RnB Co. target markets by opening pre-order service via
Shopee.ID.
Based on the selling, 2018 the product that have been sold by the customer is 48 units. After
get the customer order, the team shipping the product and accept the payment too.
a) Customer analysis
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Small table for every student in class has a tendency in reducing
comfortableness when using something large during seat-in study, like
using large binder along with large text book.
There is an increasing trend in using waist bag or other type of small bag
when student go to the campus.
Based on that result, we found that there are many students in PU whose have a
problem in bringing their full study equipment either due to the uncomfortableness
or other cause. As for that, we can identify our customer as:
The next step is finding the needs. Which we assumed as a need for bringing essential
study equipment comfortably. Then, the bridge is our product which is an essential
study equipment comfortable to bring.
b) Competitor analysis
This analysis involves checking our potential customer and finds the pros and cons
about that product. In the analysis, the company found that there are two type of
competitors:
Big book including regular notebook (big boss brand, sidu brand), and
A5/B5 Binder.
Regular small notebook
Big book has an advantage of size but can uncomfortable in a tiny table. Regular
small notebook has an advantage in comfortability in a tiny table and portability.
Compare to our product, we have an advantage of regular small book with an ability
to store a writing equipment in one product.
c) Customer feedback
After we test sale the product, we are conducting a customer feedback, which are
involving a discussion with our customer in order to evaluate our current product
and gaining some insight for the expectation of our future product.
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The results from customer feedback are:
Many customers has an expectation for the price of the product to be around
Rp30.000
Mostly positive feedback about the combination of pencil case and
notebook
Many customers expect the product to be bigger
Several customers expect the pencil case is attachable
There is an input for the product to be in the form of binder.
RnB Co. issues a product that is very innovative and environmentally friendly. The product
is also easy to carry and comfortable to use. In addition, customer only needs to bring one
object to complete their stationery needs. The product also has an attractive design. On the
other hand by using the product, customer also participates in maintaining the environment.
b. Weaknesses
RnB Co. is a new company in the industry. This is a challenge for the founders in introducing
product in the midst of competitors who already have big brands. On the other hand, the lack
of equipment that company has, made the founders had to find a vendor that matches the
founder’s requirement. Besides that, the product also has a cover that is not waterproof, so
far the company continues to develop the product to meet the customer's requirements.
c. Opportunities
The needs of stationery as time goes by is always increasing. Because of that, the founders
of RnB Co. observed a good business opportunity. From this, RnB Co. tried to develop a
product that is suitable for the students who need innovative and effective product. Our
product helps customer brings everything in one place, which makes the founders believe
that the product can be welcome in the market.
d. Threats
RnB is new company in stationary industry so developing the products and promotion are
very important to introduce and attract customers' interest. In addition, the company
continues to develop the product such as making product into binder type and making bigger
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size. On the other hand, regarding the quality of our product which is less water resistant
also still under development to meet customers' requirement. Moreover, the company also
needs to improve the completeness of equipment to stabilize the company.
revenue, the price that suitable for the Company and customer is IDR 40,000 for first week
sales and IDR 45,000 for the rest of sales. The profit from the book is IDR 4,500 per unit in
first week sales and IDR 9,500 per unit in the rest of week sales.
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Table 3.4 Sales and Cost Report (continued)
Description Qty Price Total
Week 5 sales 6 IDR 45,000 IDR 270,000
Total Revenue IDR 2,110,000
COST
Description Qty Price Total
Notebook payment 50 IDR 32,000 IDR 1,600,000
Delivery fee 1 IDR 100,000 IDR 100,000
Total Cost IDR 1,700,000
PROFIT MARGIN
IDR 410,000
From the table it can be seen that the sale price per unit is IDR 40,000 for the first 10 product
and 45,000 for the rest of sales. The total revenue is IDR 2,110,000. For the cost there are
fixed cost is delivery fee IDR 100,000 and variable cost for notebook payment is IDR 32,000
per unit. Because the company ordered 50 notebooks, so total variable cost is IDR 1,600,000.
Total cost needed is IDR 1,700,000. From the revenue and cost, it can be calculated that
profit margin of company is IDR 410,00
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Table 3.5 Sales Detail (continued)
SALES DETAIL
No Date Buyer Payment Qty Price Total
11 6/11/2018 Bang dimas Transfer 1 45,000 45000
12 6/11/2018 Nida Cash 1 45,000 45000
13 7/11/2018 Nofi Cash 1 45,000 45000
14 7/11/2018 Dida Cash 1 45,000 45000
15 7/11/2018 Patua Cash 1 45,000 45000
16 8/11/2018 Haryo Transfer 1 45,000 45000
17 8/11/2018 Kemul Cash 1 45,000 45000
Week 2
18 9/11/2018 Kezia Cash 1 45,000 45000
19 9/11/2018 Ka Nanda Cash 1 45,000 45000
20 9/11/2018 Ka Ester Cash 1 45,000 45000
21 10/11/2018 Sherin Cash 1 45,000 45000
22 11/11/2018 Ka Melda Cash 1 45,000 45000
23 11/11/2018 Ka Restu Cash 1 45,000 45000
24 12/11/2018 Misshel Cash 1 45,000 45000
25 13/11/2018 Cynthia Cash 1 45,000 45000
26 14/11/2018 Bella Cash 1 45,000 45000
27 15/11/2018 Fenny Cash 1 45,000 45000
28 15/11/2018 Melly Cash 1 45,000 45000
29 16/11/2018 Claudia Cash 1 45,000 45000
Week 3
30 16/11/2018 Aprida Cash 1 45,000 45000
31 16/11/2018 Brigitta Cash 1 45,000 45000
32 17/11/2018 Fitri Cash 1 45,000 45000
33 18/11/2018 Anissa Cash 1 45,000 45000
34 18/11/2018 Nadya Cash 1 45,000 45000
35 20/11/2018 Ka Moses Cash 1 45,001 45001
36 22/11/2018 Erlin Cash 1 45,000 45000
37 22/11/2018 Ka Rere Cash 1 45,000 45000
38 23/11/2018 Ka Adel Cash 1 45,000 45000
Week 4
39 24/11/2018 Cindy Cash 1 45,000 45000
40 25/11/2018 Ari Cash 1 45,000 45000
41 26/11/2018 Fay Cash 1 45,000 45000
42 26/11/2018 Fanny Cash 1 45,000 45000
43 29/11/2018 Bella Cash 1 45,000 45000
44 2/11/2018 Vanilla Cash 1 45,000 45000
45 3/11/2018 Tami Cash 1 45,000 45000 Week 5
46 3/11/2018 Finco Cash 1 45,000 45000
47 4/12/2018 Viny Transfer 2 45,000 90000
From the table above, it can be seen that the highest sales was on week 2 with the number
of sales are 14 units of notebook.
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Figure 3.7 Customers Testimonials
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3.3.3 BEP Calculation
To calculate the Breakeven Point (BEP) first it should be known the variable cost and fixed
cost.
The Variable cost is come from:
Table 3.6 Variable cost
Notebook by vendor IDR 32,000.00
Based on the Finance and Accounting Department analysis and consideration about cost and
revenue, the price that suitable for the Company and customer is IDR 45,000.
After knowing all the needed information, the Break Event Point of the data can be
calculated.
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𝐹𝑖𝑥𝑒𝑑 𝐶𝑜𝑠𝑡
𝐵𝐸𝑃 =
𝑃𝑟𝑖𝑐𝑒𝑃𝑒𝑟 𝑢𝑛𝑖𝑡 − 𝑉𝑎𝑟𝑖𝑎𝑏𝑙𝑒 𝑐𝑜𝑠𝑡
100,000
𝐵𝐸𝑃 = = 7.69 ≈ 8 𝑢𝑛𝑖𝑡𝑠
45,000 − 32,000
From the calculation it shows that the BEP is 8 units. This shows that when RnB Co. can
sell 8 notebooks, it will be in the Break Even Point where the company didn’t have surplus
or minus.
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At the first time, the progress ran well according to the timeline. From the collecting capital
to each founders, it has run correctly. But then, there was obstacle in creating the logo due
to many opinions from the founders related to the philosophy of logo so it was crucial for
designing the shape and logo and has to be discussed.
Then there was also obstacle from the vendor related to the material that led to the shipment
should be delayed three days from the agreement. Since it is still not too far from the
expected timeline, it can be said that still run smoothly.
First week sales launched on October 30, through social media and direct selling. To grab
the attention of market, company gave special price which was IDR 40,000 from the normal
price IDR 45,000. There were 10 customers that bought the product on first week. After that,
the finance had to create weekly report of sales and then on next day conducted weekly
meeting to report the progress of sales.
Second week sales launched on November 6, through social media and direct selling. Since
the promotional period has been end so the price back to normal price IDR 45,000. There
were 10 customers that bought the product on first week. After that, the finance had to create
weekly report of sales and then on next day conducted weekly meeting to report the progress
of sales.
Third week sales launched on November 13, through social media and direct selling. Since
the promotional period has been end so the price back to normal price IDR 45,000. There
were 10 customers that bought the product on first week. After that, the finance had to create
weekly report of sales and then on next day conducted weekly meeting to report the progress
of sales.
Fourth week sales launched on November 20, through social media and direct selling. Since
the promotional period has been end so the price back to normal price IDR 45,000. There
were 10 customers that bought the product on first week. After that, the finance had to create
weekly report of sales and then on next day conducted weekly meeting to report the progress
of sales.
Fifth week sales launched on November 27, through social media and direct selling. Since
the promotional period has been end so the price back to normal price IDR 45,000. There
were 10 customers that bought the product on first week. After that, the finance had to create
weekly report of sales and then on next day conducted weekly meeting to report the progress
22
of sales. Since the fifth week is the last week of sales, so the evaluation meeting discussed
about the problem solved during all sales period, not only about their divisional problem but
also if there is member who notices another problem, it can be reported. Moreover, in this
last weekly meeting, the company announced saying goodbye to the customer.
For Production division performance even if the production is behind the timeline
they have search for every way to reduce the lateness. They have schedule to check
the product to the vendor two times before it is shipped. They lack of divisional
meeting, instead of daily division meeting they go to directly to vendor to follow up
the vendor. Overall the performance of Production division is good enough, but for
recommendation and suggestion to this division is to have daily meeting to minimize
misunderstanding and to improve their work.
For Sales & Marketing division performance overall the performance is great. From
the beginning they have daily schedule to do sounding about our product through
official account on social media. They have method to attract the customer to buy
the product. They also promote the product directly to the customer not only on
social media.
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CHAPTER IV
IMPROVEMENT
From the first until last week of sales, there are lots of feedback from the customers such as:
The packaging could have been created in a trendy way or interest the customer, not
just a plastic.
The book cover should be made from the water-resistant material.
It would be nice if the notebook can be made like a binder and has a small size or
big size of paper so it can be refilled.
There are several problems that company faced during the business project, which are:
The price of the product is higher compared to the expectation of customers. Most
of customers thought it would be around IDR 25,000-IDR 35,000 since it is a
recyclable product.
Company can’t upgrade the product based on the feedback of customers because
already have an agreement with the vendor to make the product in the certain
number.
To tackle those problems, company will focus to increase the sales of product itself which
is the 50 notebook. If there is any chance to do re-agreement with the vendor related to the
customer’s requirement, company will upgrade to the better version suitable with customer’s
requirement.
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CHAPTER V
CLOSING
5.1 Conclusion
So based on the result since the first week sales until the last week sales, it can be concluded
that the company has already met the satisfaction of the customers and has already achieved
the vision of the company which is to be the leading maker of zero waste action for
surrounded environment with 100% stylish product. The company has also successfully
reached the enough profit for the first 50 sales of product that is IDR 410,000. The target
market also suitable with the projected market of the marketing department which is mostly
college students around Cikarang and teenagers below 20s. The promotional method has
also successfully conducted so that the sales can be reached 50 notebooks within one month.
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