11/23/2019 What to do if Microsoft Edge isn't working - Windows Help

What to do if Microsoft Edge isn't working

Applies to: Microsoft Edge, Windows 10

Here are some solutions to common problems with Microsoft Edge. If you
can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re
unable to navigate to specific webpages,select from the following to get
going again.

If Microsoft Edge doesn't open

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 Restart your PC
Restart your PC and then reopen Microsoft Edge . Select the Start 
 button, then select Power  > Restart . If you have Windows updates
pending, you'll see Update and restart. 

 Install the latest updates

Run Windows Update to help correct problems by replacing outdated
files, updating drivers, and fixing vulnerabilities.

To check for updates, select the Start  button, then select Settings  >
Update & Security   > Windows Update , and then select Check for
updates. If Windows Update says your PC is current, you have all the
current updates.

Check for updates

 Repair or reset Microsoft Edge

Repairing the browser won't affect anything, but resetting will remove
your history, cookies, and any settings you might have changed. To find
these options, select the Start  button, then select Settings  > Apps 
> Apps & features  > Microsoft Edge > Advanced options. 

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11/23/2019 What to do if Microsoft Edge isn't working - Windows Help

If Microsoft Edge opens but stops working

Show all

 Clear browsing history and cached data

 Clear all browsing data

If the problem continues, look for answers and report issues in the Microsoft
Edge forum. Select Settings and more  > Help and feedback , and then
select Send feedback. The Microsoft Edge team is always looking at feedback
and working on issues.

Last Updated: Mar 29, 2019

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