PERSONALITY DEVELOPMENT AND COMMUNICATION SKILLS

QUESTIONS

Q1 Define communication?

Q2 What is non verbal communication?

Q3 What is written communication?

Q4 What is the process of communication?

Q5 Explain personal barriers of communication?

Q6 Define oral communication?

Q7 Explain any two difference between oral & written communication?

Q8 What is formal communication?

Q9 What is informal communication?

Q10 Explain the grapevine communication?

Q11 What do you mean by organizational barriers of communication?

Q12 write short note on skills of business communication?

Q13 Define listening skills

Q14 Explain the process of listening skills

Q15 what do you mean by attentive listening?

Q16 what do you mean by pretending listening?

Q17 define critical listening & informative listening?

Q18 what are the barriers of effective listening?

Q19 what do you mean by gesture?

Q20 what is proxemics?

Q21what do you mean by voice modulation?

Q22 what is body language of communication?

Q23 write short note on kinesics & postures

Q24 what are the main factors affecting speaking skills?

Q25 What is written communication?

Q26 explain types of communication?

Q27 define MEMO

Q 28 Define Notice

Q32 Define circular

Q29 define sales letter

Q30 define persuasive letter

Q31define employment letter

Q32what is business letter?

Q33 write any 2 difference between memo & notice

Q34 who is the sender in communication?

Q35 what do you mean by encoding and decoding?

Q36Name the types of letter?

Q37 what is paralanguage?

Q38what do you mean by minutes of meetings?

Q39 explain Agenda

Q40 what is report

Q41what is committee report

Q42 difference between routine & special report?

Q43describe in brief the formal structure of report

Q44 show the format of memo

Q45 Write a notice for an urgent meeting

Q46 Write a letter to your boss expressing your concern over a problem in the office.

EXTRA QUESTIONS

Write a detailed note on telephonic communication

Write a notice for an urgent meeting

What qualities do true communicators possess?

Describe haptics

How can you nurture a fruitful company grapevine?

List some dining manners

Explain coding and decoding

Describe gestures and postures in communication. How can gazes and smiles be used for effective
communication?

Explain business manners of people of different cultures

Define and describe listening. What are the deterrents to listening process. List essentials of good
listening

What do you understand by voice modulation? Describe different aspects of voice modulation & their
connotation?

Describe briefly the formal structure of report?

During an inspection of your company ABC Pvt Ltd, you

discover that several fire alarms are not working. You reported the matter to Mr Mathew the

supervisor .The supervisor has left the current job and a new supervisor is yet to be appointed. Write a
memo to the Vice President explaining the situation and the action you would like to be taken.
.