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Chapter 7: Recruiting, Selecting, Training, and Developing Employees

Chapter 7
Recruiting, Selecting, Training, and Developing
Employees

Discussion Questions

1. Compare the advantages and disadvantages of internal versus external recruiting.

2. Identify and describe the basic methods used by organizations for external recruiting.

3. What is a realistic job preview? What function does it serve?

4. How would you feel if you thought you deserved to be promoted, but instead the
organization hired someone from outside and made that person your boss? What would
you do?

5. Which recruiting methods are most likely to attract your attention?

6 What are the general steps in the selection process?

7. What are the most common selection criteria that organizations use when making selection
decisions?

8. Identify and describe several popular selection techniques.

9. Can you identify various kinds of jobs where experience is more important than education
and where education is more important than experience?

10. Which selection techniques would you feel most confident in using and least confident in
using? Why?

11. What kinds of training would organizations prefer to “pay for”—specific skills training or
more general management development? Why?

© 2018 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Discussion Questions

Chapter 8
Managing a New and Diverse Workforce

Discussion Questions

1. Define diversity.

2. What are the basic trends in diversity in the United States today? What accounts for these
trends?

3. Distinguish between identical treatment and equitable treatment in an organizational

setting.

4. What are the four most common bases of diversity that are relevant to managers and their
organizations?

5. What trends are apparent regarding age, gender, and ethnicity in the workplace?

6. How does diversity contribute to competitiveness? How does diversity contribute to

conflict?

7. Identify and discuss various individual strategies for managing diversity.

8. What is a multicultural organization? Do you think such an organization exists?

9. What are the special issues faced when managing knowledge workers?

10. How are social issues and the human resource management function linked?

© 2018 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.