DEPARTMENT OF BUILDING SURVEYING

FACULTY OF ARCHITECTURE, PLANNING AND SURVEYING

UNIVERSITI TEKNOLOGI MARA PERAK
KAMPUS SERI ISKANDAR

BSR 506
BUILDING CONTROL II

KTM BATU GAJAH

31000 BATU GAJAH PERAK

PREPARED FOR:
PUAN MARIATY BT MOHD BAHARI

PREPARED BY:
AP 229 D3A

NAME ID NUMBER

MUHAMAD AMIRUL IMAN BIN MUHAMMAD RIZAL 2018227192

ABDILLAH AZIZI BIN ABDUL MU’EN 2018400612

AHMAD DANIEL FAIZ BIN MAHADZIR 2018287652

BADRULMUNIR BIN BERHAN 2018207236

NURUL FADZLIN NAJWA BINTI MOHD MAKKI 2018693654

1
TABLE OF CONTENT

ACKNOWLEDGEMENT ........................................................................................................ 3

1.0 INTRODUCTION ........................................................................................................ 4

2.0 OBJECTIVES ............................................................................................................. 5

3.0 LITERATURE REVIEW .............................................................................................. 6

3.1 PERSON WITH DISABILITIES (PWDS) ...................................................................... 6

3.2 ACCESSIBILITY FOR PWD ........................................................................................ 7

4.0 BACKGROUND OF CASE STUDY ............................................................................ 9

5.0 PWDs FACILITIES AT KTM BATU GAJAH .............................................................. 10

6.0 FACILITY COMPLIANCY CHECKLIST .................................................................... 15

7.0 ISSUE OF PWDs FACILITIES AT KTM BATU GAJAH ............................................. 25

8.0 RECOMMENDATIONS ............................................................................................ 29

9.0 CONCLUSION ......................................................................................................... 32

10.0 REFERENCES ......................................................................................................... 33

2
ACKNOWLEDGEMENT

In The Name of Allah, the Merciful and Compassionate

First and foremost we would like to express our thanks to Allah because of His love
and strength that He has given to us to finish this assignment. We do thank for His blessings
to our daily life, good health, healthy mind and good ideas.

Secondly, we would like to congratulate ourselves for being very and truly dedicated
in order to finish this assignment that had been given by our dedicated lecturer, Sr. Mariaty
Binti Mohd Bahari with the co-operation and teamwork from all the member of the crew, we
finally get to submit this assignment before the due date in a very satisfying condition. It will
be indeed a great pleasure for us if we manage to obtain excellent marks for this valuable
work piece.

Through the proceeding of this assignment we are able to discover more about what
actually we are studying in the class. We had struggled some hardships during the task
however we managed to solve the problem quickly.

We are also strengthen the relationship between classmate during the process of this
assignment, since we get to communicate frequently with everybody in the class to collect
the information and data needed for our task.

Lastly, we hope to achieve excellent and compliment for this assignment and bring
honor toward ourselves.

3
1.0 INTRODUCTION

The research aims at identifying the compliance of disabled facilities provided at the
KTM Batu Gajah railway station in Perak. Public transport stations need to provide access
and facilities for people with disabilities (PWD) in fulfilling the requirements of the Malaysian
Standard Code of Practice on Access of Disabled Persons (MS).

As in Malaysia, it is a mandatory for all public buildings to provide access and

facilities for PWDs since the requirements to fulfill the Malaysian Standard (MS) are stated in
the Uniform Building (Amendment) By-Laws (UBBL) 1991. The Persons with Disabilities Act
2008 (Act 685) (PWDA) stressed that PWDs shall have the same rights to access and use
public facilities, amenities, services and buildings.

However, reported that Malaysia is still lacking in considering equal accessibility and
facilities for this group. Most public transport stations in Malaysia are reported as still poor in
terms of providing good designs and facilities for the PWDs. With regard to this problem, a
research is formed to identify the compliance of disabled facilities provided at the electric
KTM railway station in Batu Gajah Perak. An observation checklist was developed by
conducting document analysis.

4
2.0 OBJECTIVES

1. To study the facilities that provided for person with disabilities at KTM Batu Gajah.

2. To check the compliance of facilities provided.

3. To identify the problem of facilities provided.

4. To make a suggestion for improvement of facilities provided.

5
3.0 LITERATURE REVIEW

3.1 PERSON WITH DISABILITIES (PWDS)

A disability is defined as a condition or function judged to be significantly impaired

relative to the usual standard of an individual or group. This is refer to the individual
functioning including physical, sense, mental and other disabilities. Person with disabilities
also can be define as the person who has a problem with vision, hearing, thinking, learning,
movement, mental health, remembering, communicating and social relationships.

World Health Organization (WHO) published the International Classification of

Functioning, Disability and Health (ICF) in 2001 that covers activity, participation, body
structure, body functions, personal factors, health conditions, activity limitations, functional
limitations, environmental factor and participation restrictions. This include senior citizens or
even a pregnant woman.

People with disabilities need a health care and health program for the same reasons
anyone else do to stay well, active and a part of community. Having disability does not mean
a person is not healthy or that he or she cannot be healthy. Being healthy means the same
thing for all of us which is getting and staying well so we can lead full active lives. That
means having the tools and information to make healthy choices and knowing how to
prevent illness.

Facilities for person with disabilities in public building are important and necessary because
of they are human beings and they have right to access public areas. They also don’t need
permanent assistance because they can live independently especially in public areas.
Beside of that they are our clients, partners, sometimes our counterparts, friends, brothers,
sisters, relatives. Facilities are allowing the use of public buildings without assistance for any
person who can feel uncomfortable due to a temporary or permanent disability or even
external circumstances.

6
3.2 ACCESSIBILITY FOR PWD

There is many facilities for person with disable, but not all place provide the facilities
that cover all categories of PWD. This will lead to not all of PWD do their activities. Lack of
physical access for PWD also the reason of not all of societies able to conduct their
activities. There is lack of compliance made by the building owner due to legislation,
statutory and guidelines.

The accessibility that should be provided for PWD is for PWD parking, it must located
at the main entrance and flat surface with adequate width (2400mm). There is also need a
signage indicating the parking only for PWD. For the spacing, it must have the enough
space for wheelchair user to maneuver and the space must minimum 900mm.

For walkway, the surface of walkway should be non-slip. The walkway also must
have a clear width minimum 1200mm. The walkways must be enable for wheelchair. For
special toilet for person with disabilities, the toilet for person who wheelchair and which
meets specific physical accessibility guidelines. Such a special and equipped toilet should
complete the following conditions. The toilet should not be slippery. The minimum space in
the toilet should be 150-170 centimeters so that a wheelchair can possibly move into it. The
door of the toilet should open towards outside in a way that it is possible to open the door in
emergency situations, and flash should be located at a height of 45 centimeters from the
floor.

Ramps should be provided to all entrances, if not then at least to one entrance and in
these circumstances, preferably the principal entrance to the building. Steps should also be
provided for people who can easily and safely negotiate up and down stairs instead of a
steeper ramp. A 100mm curb minimum should be used to denote any open edge of the
ramp together with a handrail on both sides.

Wherever facilities for persons with disabilities are provided, they should be clearly
and consistently signposted. All signposting should be legible and distinguishable from the
background by use of strong contrast color especially yellow which assist partially sighted
people. Position of signs should not impede or present a hazard to disabled people.

7
 For counters, front desks and shop checkouts should be at a maximum of 0.8m high
to allow use by persons in wheelchairs, to allow bringing his arms to the edge of the counter
in order to read and sign a paper if needed. Aisle widths between shelves and displays in
shops should not be less than 1.2m. At least one checkout in every shop should be 1.0m
wide to allow wheelchair and buggy access.

The treads of any stairway in a public building, hotel, dormitory, or any building in
which a group of persons are accommodated or work shall be designed and constructed to
have the edges of the treads delineated by contrasting color from the color of the remainder
of the tread, and the Committee may require that the handrail to any stairway be labeled in
Braille at each floor level to show the floor number.

Lifts should be provided with access to all floors to enable persons with disabilities to
have access throughout the building, exceptions may be considered in certain
circumstances. There must be a clear landing not less than 1500mm by 1500mm in front of
the lift entrance doors. The lift door or doors must provide a clear opening width of at least
800mm. The lift shaft must be at least 1100mm wide and 1400mm long. The controls must
be sited between 900mm and 1100mm above the lift floor and at least 400mm from the front
wall.

The lift installation must be provided with tactile call buttons (both in Braille and
raised numbers/letters) on each storey served, and within the lift, tactile storey selector
buttons and, in a lift serving more than two storeys, visual and voice indicators of the storey
reached. A flashing red light should be installed inside the lift to warm deaf persons of a fire
within the building. Touch sensitive, illuminated and audible lift controls with embossed digits
should be used both inside and outside the lift. These should be positioned no higher than
900mm and 1100mm above the floor. Embossed numerals should also be used to identify
the floor number level.

8
4.0 BACKGROUND OF CASE STUDY

Figure 1: KTM Batu Gajah

The new Batu Gajah railway station is a Malaysian railway station stationed at the
north eastern side of and named after the town of Batu Gajah, Perak. It was officiated by
Dato’ Sri Chan Kong Choy in 2008.The location of the station is at Kampung Pisang , Batu
Gajah, Perak and fully owned by the Keretapi Tanah Melayu Berhad. Operated ETS line with
3 track, a side platform and a island platform. The station was opened in 1893 and being
rebuilt in 2007 also being electrified in 2007.
KTM Batu Gajah Station fully operated ETS Transit from the preceding station Ipoh
toward Padang Besar and following station is Kampar to Gemas. The new station replaces
an old station at Jalan Pusing in Batu Gajah town which was closed beginning 19 July 2005
when all services moved to the new station which was operating partially. The old, single
platform wooden station was to have been converted into a museum.
Batu Gajah Railway Depot. After YTL Corp had announced their intentions to use
KTM’s Sentul Works for their Sentul East and Sentul West masterplan, KTM was planning to
close the Intercity part of the Works and the Falim Depots as well because their Intercity
motive power and rolling stock rarely terminate at the Works for maintenance or scrapping
and no Intercity motive power ever stopped at the Falim Depots for damage inspections for
years and was used as their Museum Warehouse before the depot’s closing. By August
2009, Batu Gajah railway depot replaced Sentul Works for KTM InterCity’s motive power
maintenance.

9
5.0 PWDs FACILITIES AT KTM BATU GAJAH

NO. FACILITY SPECIFICATION

PATHWAY - All pathways should be firm and slip-

1.
resistant.
- Pathways and corridors should be wide
enough for wheelchair users.
- Edges of pathways should be clearly
defined by using different colours
/textures. Street furniture, trees, lighting
and dustbins should be located on one
side of pathways.
Figure 5.1: Pathway
- Continuous tactile guide path should be
provided on all the pathways right from
the entrance to all major facilities

2. RAMP - A ramp should be of gentle gradient, with

a landing maximum every 6 meters and
ramp width should be minimum 1200 mm
clear.
- A ramped approach should have
handrails continuously on both sides, and
raised kerbs on open edges.
- Ramp and landing surfaces should be
slip-resistant.
Figure 5.2: Ramp
- Handrails attached to ramps should be of
at correct height which enables
wheelchair users and crutch users to
hold easily.
- Handrails should extend horizontally
beyond the top and bottom of the ramp
(minimum 300 mm).

10
NO. FACILITY SPECIFICATION

STEPS RAMPS
3.
- Step ramps should be provided wherever
an accessible route crosses a step or
kerb.
- Slopes of step ramps should be gentle
(e.g: less than 1:8).

Figure 5.3: Steeps ramps

4. GRATING - A grate or grille located in the accessible

route must not have any openings wider
than 1/2 inch in the direction of
pedestrian travel.
- Openings any larger can catch the tips of
crutches or canes and wheelchair
wheels, causing the occupant to pitch out
of the wheelchair. Hazardous grates can
Figure 5.4: Grating be covered or blocked off or the
accessible route redirected.

5. STEPS (STAIRS) - A flight of stairs should have uniform

risers and treads.
- A flight of stairs should have no open
risers.
- Nosing of stairs should project as little as
possible.
- Handrails for stairs should be installed on
both sides and continuously.

Figure 5.5: Steps - Handrails for stair should extend beyond

the top and bottom of the stairs.
- The rise of flight between landings should
be of an appropriate height.

11
NO. FACILITY SPECIFICATION

6. TOILET - Doors should be either of the sliding or

outward-opening type.
- Minimum size 2000mm X 1500mm.
- Handrails at a position and height
suitable for wheelchair users and other
persons with physical disabilities.
- Upward-folding support bars are
recommended to allow lateral transfer
from the wheelchair.
- For basin, knee & foot Clarence 200 –
Figure 5.6: Toilets
230 min.
- Height under basin to floor 650 min
- Height floor to basin 700 – 800 min
- Mirror – height not more than 1000mm
from bottom age
- Grab bar must be mounted at a height
bet. 280mm and 300 mm from the top of
the WC seat.
- The flip-up bar at a height bet. 280mm
and 300mm from the top of the WC set

7. CARPARK - Reserved parking spaces for vehicles

carrying persons with disabilities should
be provided, indicated by the universally
accepted symbol.

- Parking areas should have enough clear

space around them so that disabled
persons can get into and out of a car.
Figure 5.7: Car park

12
NO FACILITY SPECIFICATION

8. SIGNAGE

- Must have a clear and visible signage

indicating the location

Figure 5.8: Signage

9. TACTILE BLOCK - Dot-type block give a warning signal.

They are used to screen off obstacles,
drop-offs or other hazards, to discourage
movement in an incorrect direction, and
to warn of a comer or junction.

Figure 5.9: Tactile block

13
NO FACILITY SPECIFICATION

10. VENDOR MACHINE

- Should be placed at proper height
accessible to wheelchair users

Figure 5.10: Vendor machine

11. TICKET COUNTER

- The height of the counter should be
provided 740mm -800mm from ground
level and knee not less than 700mm.

Figure 5.11: Ticket counter

14
6.0 FACILITY COMPLIANCY CHECKLIST

CAR PARKING

NO. DESCRIPTION COMPLIANC

Y

(√ / X)
1. Disabled car parks should be provided near the main entrance and
√
not exceeding 50m.
2. Number of PWD parking lot needed
√
provided at least:
i. Minimum 1 PWD car park at every parking area;
ii. Ratio 1:25 parking for every 100 parking spaces;
iii. 6 PWD parking for the room parking up to 200 and additional
1 PWD parking lot for each additional 100 rooms parking lot.
3. Car parking space is enough for PWD users to enter the vehicle
√
safely in size minimum 5400mm x 3600mm (L x W) including
transfer area minimum 1200mm.
4. For multi-purpose parking spaces in hospital / clinic buildings are
X
encouraged to have a minimum additional 2400mm of space
available between the building and the parking lot. The appropriate
parking area is 9000mm x 2400mm (L x W).
5. Parking symbol for wheelchair users on the parking lot and vertical
√
can be seen when entering the parking lot.
6. The parking gradient should not exceed 1:50 of the total parking
√
area
7. Ramp kerb is provided near the parking area and is connected to the
√
entrance to the building entrance with a minimum width of 1000mm.

15
NO. DESCRIPTION COMPLIANC
Y

(√ / X)
8. Criteria for indoor parking area:
X
i. Signage is provided with a minimum size of 450mm x
450mm;
ii. Signboards are installed at a height of 1500mm from the floor
surface;
iii. A public elevator or separate pedestrian ramp should be
provided for access to the building;
iv. The minimum net height between the parking area entrance
is 2400mm.
9. Parking fees should be provided with height between 800mm to
√
1100mm.

STAIRS

NO. DESCRIPTION COMPLIANCY

(√ / X)
1. The ladder has a height (riser) not exceeding 180mm and the length
√
(tread) not less than 260mm.
2. The ladder width of not less than 1200mm with a minimum distance
√
between handrails with no barriers not less than 1000mm.
3. The landing area should be free of obstructions with a width of not
√
less than 1500mm to facilitate the stretcher movement.
4. The net height in the bottom of the staircase is not less than
√
2100mm. If the height is less than 2100mm, the barrier should be
provided.

16
ACCESS TO THE BUILDING

NO. DESCRIPTION COMPLIANCY

(√ / X)
1. Route to the building should be provided from the outside
√
environment or parking area for accessibility and entrance to the
building.
2. Make sure the path has a different color with the surrounding colors
√
and use the navigation tile for vision defective PWD.
3. Access to the building is flat and secure. For any part of the route for
√
access to a building that is sliding above 1:20, the ramp shall be
provided.
4. The free passenger wheelchair bar size should be provided as
√
follows:
i. Not less than 1800 mm wide for two-way (main) routes;
ii. Not less than 1500mm width for two-way (frequent) passage
with passing space provided at every 25m distance;
iii. Not less than 1200mm width for two-way (less frequent)
routes with laps and wheelchair accessible (1800mm x
2000mm) at each 25m distance;
iv. Not less than 900mm on routes rarely used by wheelchair
users with round space of at least 1500mm x 1500mm
available at every 25m distance.
5. For the paved path, the net width of the pass shall be not less than
√
1200mm and the width of the handrails shall be no less than
1000mm.
6. Drainage grating on access path or ramp should be flush in with floor
√
surface.

17
RAMP

NO. DESCRIPTION COMPLIANCY

(√ / X)
1. Ramps should be provided for any change in surface elevation.
√
Stairs should be provided next to the ramp if the level difference
exceeds 300mm.
2. The ramp slope is no more than 1:12 ratio.
√
3. Ramp width should be provided no less than 1200mm. For ramps
√
with handrails, the minimum distance between handrails is 1000mm.
4. End landing and intermediate landing distance should be provided
√
no less than 1500mm.
For existing buildings; long ramp without barriers should be provided
no less than 1200mm.
5. Handrails shall be provided on both sides of the ramp path which
√
exceeds 800mm in length. The minimum distance between handrails
is 1000mm.
6. Grate drainage on the ramp should be flush in with floor surfaces.
√
7. The surface of the ramp must be stable and non-slip in dry and wet
√
conditions.

18
HANDRAILS

NO. DESCRIPTION COMPLIANCY

(√ / X)
1. Handrails are firmly built and strong and can bear a minimum load of
√
150 kg.
2. Handrails are mounted on both sides of the stairs / ramps.
√
Handrails in the middle need to be installed if the stairs / ramp width
exceeds 2700mm
3. Handrails installed must comply with the following features:
√
i. Diameter not more than 45mm;
ii. Minimum space not less than 40mm is provided between
handrails and walls;
iii. Easy to hold (270 ° curved at the top free from obstruction).
iv. Has smooth surface and slip resistant.
4. Handrails are mounted continuously along the stairs / ramps unless
√
there is a gate block or the path direction.
5. Handrails are mounted with a minimum height of between 850 mm
√
and a maximum of 1000 mm from floor level.
6. Extra handrails are mounted horizontally at a distance of not less
√
than 300mm from the first rung and 300mm after the last rung.
7. Handrails are mounted in conical colors with walls so easily
√
identified.

RECEPTION AND COUNTER

NO DESCRIPTION COMPLIANCY

(√ / X )
1. The position of the receptionist / counter is near to main entrance.
√

2. Provide enough space for PWDs from both paths not less than
√
1500mm.

3. The height of the counter should be provided 740mm -800mm from

√
ground level and knee not less than 700mm.

19
KIOSK, FOOD COURT, RESTAURANT AND OTHERS

NO DESCRIPTION COMPLIANCY

(√ / X )
1. The height of the counter or kiosk should be 800mm and can be
√
access by wheelchair users. Table with the height for wheelchair
should be provided at least 10% from total table provided.

2. Seats should be provided at waiting area:

√
i. Seat Height:
400mm – 450mm;
ii. Recline height:
between 700mm – 800mm;
iii. Depth of seat:
400mm – 450mm;
iv. Angle of seat and recline 1000 -
1050;
v. Armrest height 200mm – 300mm from seat;
vi. Minimum distance for setback is 150mm under the seat.

3. Enough space provided for table/counter/telephone at food

√
court/restaurant with minimum height 700mm, minimum internal
600mm and minimum width 900mm for knee position under the
table. Minimum 300mm height is needed for footrest.

4. Enough space for movement minimum 1500mm provided for

√
wheelchair users and walking aids users especially in opposite
direction. Standard size for wheelchair is 800mm x 1300mm.

20
TOILET AND BATHROOM

NO DESCRIPTION COMPLIANCY

(√ / X )
1. Public toilet facilities should be consist of:
√
i. At least one accessible toilet for wheelchair; and
ii. The toilet complete with basin.

2. PWDs toilet should have obvious symbol shown included people

√
with vision disabilities and impairment mental.

3. Emergency alarm, including reset control, need to be install in all

√
PWDs toilet at height 800mm – 1100mm from ground level.

4. Front toilet entrance space should be minimum 900 mm

√

5. Toilet door should open outwards, with the width without

√
obstruction minimum 800 mm.
.Sliding door is recommended. The locksets easy to handle in
emergency for PWDs.

6. Anti – slip floor

√

7. Public toilet should have space minimum 1700mm x 2200mm (H x

√
W) for the access of wheelchair users.

8. Requirement for toilet bowl:

√
a) PWDs toilet bowl specification (height, 400mm-480mm, type,
colour, symbol) and comfortable for wheelchair user
b) Minimum distance from toilet seat to rear wall is between 650
mm and 800 mm;
c) Minimum distance from toilet seat to wall should be 250 mm
Minimum distance from central line toilet to wall
Should be 450 mm.

21
TOILET AND BATHROOM

NO DESCRIPTION COMPLIANCY

(√ / X )
9. The Grab Rails in the both sides (either drop-down or fixed to the
√
wall) shall provide at a distance of 300 mm up to 350 mm from the
toilet bowl. The minimum distance from the wall shall be 40 mm. If
the wall is on the edge of the toilet, the rails horizontal holder shall
available at a height of 200 mm up to 300 mm above ground toilet
bowl, and rail holder at altitude 1700 mm from the floor.

10. Tools in the toilet is provided according to PWDs capability height:

√
a. Soap container, towel hanger & hand dryer: 800mm - 1100 from
floor level.
b. Tissue box: 600mm - 700mm From floor level.
c. Mirror: no less than 900mm from floor level.

DOOR HANDLE

NO DESCRIPTION COMPLIANCY

(√ / X )
1. The features of the door handle recommended are as follows:
√
a) The type of push / pull door that does not need to be grasped;
b) Lever handles are provided for latched door type door;
c) Using the door handle shaped U can reduces risk of getting
stuck on clothing or injury;
d) Color of the door handle different / counter with color door;
e) More door handle type lever suitable for use as it is give more
grip; and
f) Door holders shall have a height consistent across the building.

2. Grab the bar on the door or window provided there shall at least be
√
300 mm long.

22
SYMBOL GRAPHIC

NO DESCRIPTION COMPLIANCY

(√ / X )
1. Graphic symbol used appropriate and correct as a guide and sign
√
directions to OKU.
2. Graphic symbols (texts) in sign directions and the touchable door is
√
necessary accompanied by Braille writing.
3. Graphic symbols are used for showing parts certain facilities by
√
type disability.
a) Graphic symbols are provided for OKU mobility to show location:
i. Parking / garage;
ii. Access to buildings, elevators, toilets, stairs, and dressing room
and so on.
b) Graphic symbol for vision blindness provided to show location on
any information accessible with hearing and touching.
c) Graphic symbols are provided for OKU
Hearing to show location:
i. Phone / call amenities emergency;
ii. Hearing aids system.

SIGNBOARD

NO DESCRIPTION COMPLIANCY

(√ / X )
1. Signage should be clear, clear and easy to understand either by
√
people sitting, standing or walking.
2. Signage needs to be installed on height 1200mm and 1600mm
√
from floor level.
3. Signage should be placed at a distance 50mm - 100mm from the
√
edge of the door.
4. The article is easy to read. Encouraged using the Sans Serif font
√
type or Helvetica or Arial.

23
BASIN

NO DESCRIPTION COMPLIANCY

(√ / X )

1. Laundry should be provided within toilet room. √

2. Hand wash sink rating should be with wheelchairs. √

The basin is positioned low and user-friendly

OKU between 750mm-850mm from floor level.

3. The sink position should be compatible with knee and foot user √
OKU, with height not less than 650mm from floor level and 200 mm
in. In addition, the room for relief for toe (toe) at least 300 mm
height shall provide.

4. Access distance to the tap head shall not exceed 300 mm. √

5. The mirror on the sink shall be placed between 900 mm high - √

1900mm from floor level, up to height of 1 900 mm. If the mirror
second provided, height maximum of floor level shall be 600mm -
1850mm.

6. The pipe is of the type of mixer, lever or sensors with no pipe √

spacing more than 300mm from section the front of the sink.
Recommended lever type pipe used for easy use by OKU.

24
7.0 ISSUE OF PWDs FACILITIES AT KTM BATU GAJAH

According to Disabled Persons Act 2008 (Act 685), persons with disabilities must be
given the right to access and use of public facilities, amenities and services in buildings
provided to the public on equal basis with persons without disabilities. Therefore, it is
including the public transport. Every each of public transport in Malaysia should provide
access and facilities for people with disabilities (PWD).

However, most public transport stations in Malaysia are reported as still lacking in
terms of providing good designs and facilities for the PWDs. Similar to our case study which
is Batu Gajah Railway Station in Perak. We have done some inspection in this railway
station and we identify that there are some issues on PWDs facilities.

As the research has been done, these are the issues we able to highlight:

1. Wrong marking indicating the disabled parking. According to Standards and Industrial
Research Institute of Malaysia (SIRIM) Standard, disabled parking must use disabled
symbol in order to indicate the disabled parking. But, at Batu Gajah Railway Station, it
only uses the cross line marking which is not comply with the standard.

Figure 7.1: Car parking

25
2. No signage equipped with Braille instruction. At Batu Gajah Railway Station, there is
signage provided at the disabled toilet but, it is not equipped with Braille instruction.
Signage equipped with Braille instruction is important to be provided in each public
transport especially for the disabled person with sight impairment.

Figure 7.2: Signage

3. Ramp is not provided with handrails and kerb (min 100 mm lengths) at both sides. At
Batu Gajah Railway Station, there is only one side of handrail is provided at the ramp.
Supposedly it has to be at both sides of ramp to easy the wheelchair user. Besides,
there is also no kerb (min 100mm lengths) provided at both sides of ramp. In order to
prevent the wheelchair user from fall, kerb is important to be provided at both sides of
ramp. But in this case study, there is no ramp because there is wall and handrail built at
each side.

Figure 7.3: Ramp

26
4. Surface of handrail does not equip with non-slip grip. At this railway station, there is
handrail provided for PWD. But it is not covered with non-slip grip in order to prevent the
user from fall or slippery.

Figure 7.4: Handrail

5. Motorcycle is park at the persons with disabilities (PWD’s) moving walkways.

Supposedly the moving walkways should be clear from any obstructions. This is
important for all the users especially for the disabled person with sight impairment.

Figure 7.5: Moving walkways

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6. Door at the disabled toilet is not according to standard. At Batu Gajah Railway Station,
the door at disabled toilet does not follow the standards. As a result, it causes difficulty
to the user especially to the wheelchair users. Besides, one of the disabled toilets at
Batu Gajah Railway Station is closed and cannot be used.

Figure 7.6: Door of disable toilet

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8.0 RECOMMENDATIONS

Based on our inspection at Batu Gajah Railway Station, the facilities for persons with
disabilities (PWDs) are still not comply with the Malaysian Standards. Although at this
railway station has been provided facilities for the disabled persons, but there are still some
facilities which has been identified not fully facilitated to disabled persons.

NO RECOMMENDATION PHOTO

1. Based on inspection that we had done, we had

identify that wrong marking is use to indicate the
disable parking. Batu Gajah Railway Station has
used cross line instead of use the disabled symbol.
Therefore, we recommend to Batu Gajah Railway
Station to remarking their disable parking.

Figure 8.1: Car parking

2. The signage at the railway station must be change

as it is not comply with the standards. Therefore, it is
important for the railway station management to
equipped signage according to the Malaysian
Standards which is the signage must be equipped
with Braille instruction. This is important for the
disable person with sight impairment to understand
what and where they want to do.

Figure 8.2: Signage

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NO RECOMMENDATION PHOTO

3.. The issue regarding on the ramp for disable

persons. The ramp is already provided at this
railway station. But it does not equipped with
handrails and kerb at both sides.

As for the recommendations, I suggest to the

management of railway station installed new
handrail at one sides of this ramp including kerb
minimum 100mm lengths at the both sides. Kerb is
important in order to prevent the wheelchair user
from falling down. Moreover, these wheelchair users
can hold on to these handrails when they are Figure 8.3: Ramp

passing through it.

4. In addition, although there is handrails provided at

this railway station, but it is not covered with a non-
slip material. Therefore, I recommend to the
management to apply the handrail grip tape or use
non-slip paint. This non-slip handrail is important to
prevent the disable persons from fall or slippery.

Figure 8.4: Non-slip Handrail

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NO RECOMMENDATION PHOTO

5. We want to recommend the railway station’s

management to take strict action for those people
who park their motorcycle along the moving
walkways and at the ramp. This is because all these
motorcycle will become an obstruction for person
with disabilities (PWD) especially for those persons
with sight impairment. The moving walkways and
also the ramps should be clear from any obstruction
or any object.

Figure 8.5: Moving walkways

6. We recommend the management to change the type

of doors use for the disable toilets. Currently, the
doors used in unsuitable for the disable persons.
This because it does not follow the standards and it
cause difficulty to the wheelchair users. The suitable
door that should be used is a sliding door which is
easier for the wheelchair user to be open from inside
or outsides of toilets.

Figure 8.6: Toilet door

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9.0 CONCLUSION

In conclusion, we can conclude that it is very important for a building to have an

access for disable people in order to give them unlimited access to anywhere like common
people based on Article 9 – Accessibility; to enable persons with disabilities to live
independently and participate fully in all aspect of life. Also to ensure person with disabilities
have access to the physical environment, transportation, information, and communications,
and to other facilities open and provide to the public – including identification and elimination
of barriers to accessibility.

Based on this report, we have recognized some special facilities that provided for
person with disabilities at KTM Batu Gajah. We also give some suggestion and
recommendation to improve the facilities to give no barrier for person with disabilities, such
as the installation of lift, because there is no access for the disable to go to the platform B
because there is only access exists is staircase with is not suitable for the wheelchair.

Then is to improve and increase the using of tac tile along the warning line (yellow
line) at the platform to ease the disable people (blind) to recognize the warning barrier.
Finally, this report will open our eyes on the importance of improving facilities for the person
with disabilities because they are part of us.

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10.0 REFERENCES

 Malaysian Standard, MS1184:2014, Department of Standards Malaysia

 Senarai Semak Audit Akses Rekabentuk Sejagat 2014, Jabatan Kerajaan Tempatan
Kementerian Kesejahteraan Bandar, Perumahan Dan Kerajaan Tempatan
 Undang-Undang Kecil 34A
 Undang-Undang Kecil Bangunan Seragam (UKBS) 1984.
 Law of Malaysia, (2008). Persons With Disabilities Act 2008 (Act 685)
 Republic of Rwanda Rwanda Housing Authority, (2011). Facilities For Persons With
Disabilities in Public Buildings

 Arina Hayati, Muhammad Faqih (2013). Dsables’ facilities problems on the public
facilities within the context of Surabaya, Indonesia. Humanities and Social Sciences.
Retrieved from http://www.sciencepublishinggroup.com/j/hss)
doi:10.11648/j.hss.20130103.11

 Haryati Mohd Isa, Halmi Zainol, Kartina Alaudin, Mohd Hafizuddin Nawi, (2016).
Provisions of Disabled Facilities at The Malaysian Public Transport Stations. DOI:
10.1051/matecconf/20166

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