Service Bulletin

Copier B/W
Issued by Canon Europa N.V.
SOFTWARE

Model: Ref No.:

iR1020 F1-T01-N00-10029-02
iR1020J Date:
iR1024
February, 2011
iR1024A
iR1024F
iR1024i
iR1024iF
iR1024J
iR1024N

Revised:
Addition of the Affected Machines

Location:
Software
Subject:
iR1020/1021/1024/1025 Series Bootable WLaa-11-01

[New Version Configuration]

The operating guarantee is undertaken for the following combination.

Bootable
Bootrom OPT16 OPT32 DCON
(Main)

WLaa-07-01 WLaa-11-01 WLaa-11-01 WLaa-11-01 52.01

[CDS]
Firmware Group Name/Software Name: iR1020_1024_UK
Firmware Group Version/Software Version: 20101108.0110101

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 F1-T01-N00-10029-02
Details:
1. Changes made when upgrading Bootable WLaa-10-01 to WLaa-11-01.

No. Modification

[Modification of field claim]

Modification of the failure that the device receives FAX documents in memory, fails to print out it, and ultimately loses
1-1
the document.
(C-Walk No. F9C01M111001501)

[Modification of field claim]

1-2 Modification of the failure that the device occasionally freezes at the time of FlashROM writing error.
(C-Walk No. F9C01M001001901)

[Modification of field claim]

1-3 Modification of the error that the same file is exported when Address Book and others are exported from Remote UI.
(C-Walk No. F1C01N001004601, F1C01N001004801, F9C01M011034601)

[Modification of field claim]

1-4 Modification of 104 transmission error code that is displayed at the time of FAX transmission.
(C-Walk No. F1C01N001004901)

Affected Machines:

Bootable WLaa-11-01

iR1021J 120V : DQJ06905 or later

iR1020J 230V EU : DQK08740 or later

iR1020J 230V : DQL02605 or later

iR1025J 120V : DQM02931 or later

iR1024J 230V : DQN00525 or later

iR1024J 220V CN : DQP02915 or later

iR1024i 230V EU : DRK16777 or later

iR1025iF 120V : DRL37176 or later

iR1024iF 230V : DRM05043 or later

iR1024iF 230V AU : DRN03716 or later

iR1024iF 230V CN : DRP01641 or later

iR1025iF 120V BR : DZG02095 or later

iR1024iF 230V AU : DRQ36235 or later

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 F1-T01-N00-10029-02
[ History of Release ]

Service Info. No.

/
Ver. No./
System CD-ROM No.
Modifications
/
Date

F1-T01-N00-10029-02 Bootable WLaa-11-01

/
GM10-1646(FY9-4363-013) -Addition of the Affected Machines
GM10-1647(FY9-4363-014)
/
February 16, 2011

F1-T01-N00-10029-01 Bootable WLaa-11-01

/
GM10-1646(FY9-4363-013) -[Modification of field claim]
GM10-1647(FY9-4363-014) Modification of the failure that the device receives FAX documents in memory, fails to print out it,
/ and ultimately loses the document.
December 8, 2010 (C-Walk No. F9C01M111001501)
-[Modification of field claim]
Modification of the failure that the device occasionally freezes at the time of FlashROM writing error.
(C-Walk No. F9C01M001001901)

-[Modification of field claim]

Modification of the error that the same file is exported when Address Book and others are exported
from Remote UI.
(C-Walk No. F1C01N001004601, F1C01N001004801, F9C01M011034601)
-[Modification of field claim]
Modification of 104 transmission error code that is displayed at the time of FAX transmission.
(C-Walk No. F1C01N001004901)

F1-T01-N00-10026-02 Bootable WLaa-10-01 /OPT16 WLaa-10-01 /OPT32 WLaa-10-01

/
GM10-0617(FY9-4363-010) -Addition of the Affected Machines
GM10-0618(FY9-4363-011)
/
August 23, 2010

F1-T01-N00-10026-01 Bootable WLaa-10-01 /OPT16 WLaa-10-01 /OPT32 WLaa-10-01

/
GM10-0617(FY9-4363-010) -[Measures for field claim]
GM10-0618(FY9-4363-011) When e-RDS is turned ON, the scanned image is output in which
/ it has been corrupted. This failure is modified.
May 17, 2010 (C-Walk No. F1C01N001004301)

(3/5)
 F1-T01-N00-10029-02

Service Info. No.

/
Ver. No./
System CD-ROM No.
Modifications
/
Date

F1-T01-N00-10024-01 Bootable WLaa-09-01 /OPT16 WLaa-09-01 /OPT32 WLaa-09-01

/
GM10-0371(FY9-4363-009) -[Modification of field claim]
GM10-0370(FY9-4363-008) eRDS sends multiple 10007 jams.
/ (C-Walk No. F1C03N001000901)
March 31, 2010 -[Modification of field claim]
slow and distorted printing with e-rds turned on.
(C-Walk No. F1C01N001004301)
-[Modification of field claim]
Remedy ID 011782 - 1.7 GB information is returned from UGW daily to the customer devices.
(C-Walk No. F8C03V751000201)

F1-T01-N00-10021-01 Bootable WLaa-08-02/ OPT16 WLaa-08-02/ OPT32 WLaa-08-02

/
GM09-1289(FY9-4363-006) -Measures for field claim (2 item)
GM09-1290(FY9-4363-007)
/
October 27, 2009

F1-T01-N00-10019-03 BOOT WLaa-07-01/ Main WLaa-07-01/ OPT16 WLaa-07-01/ OPT32 WLaa-07-01

/
GM09-0464(FY9-4363-005) -Correction of mistakes in writing
GM09-0463(FY9-4363-004)
/
July 08, 2009

F1-T01-N00-10019-02 BOOT WLaa-07-01/ Main WLaa-07-01/ OPT16 WLaa-07-01/ OPT32 WLaa-07-01

/
GM09-0464(FY9-4363-005) -Addition of Limitation item.
GM09-0463(FY9-4363-004)
/
June 23, 2009

F1-T01-N00-10019-01 BOOT WLaa-07-01/ Main WLaa-07-01/ OPT16 WLaa-07-01/ OPT32 WLaa-07-01

/
GM09-0464(FY9-4363-005) -The manufacturer of flash ROM is changed because Spanshion-made flash ROM is discontinued.
GM09-0463(FY9-4363-004)
/
June 05, 2009

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 F1-T01-N00-10029-02

Service Info. No.

/
Ver. No./
System CD-ROM No.
Modifications
/
Date

F1-T01-N00-10018-01 Bootable WLaa06-01/ OPT 16 WLaa06-01/ OPT 32 WLaa-06-01

/
GM09-0228(FY9-4363-003) -Modification of field claim (4 items)
GM09-0227(FY9-4363-002)
/
March 16, 2009

GM08-1346(FY9-4363-010) Bootable WLaa-05-03/ BootROM WLaa05-03/ OPT 16 WLaa05-03/ OPT 32 WLaa05-03

GM08-1345(FY9-4363-000)
-First release

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