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Service Information

Copier Color
Office Imaging Products Quality Assurance Center
SOFTWARE

Model: Ref No.:


imageRUNNER ADVANCE C7055I F2-T01-N09-10119-04
imageRUNNER ADVANCE C7065I
imageRUNNER ADVANCE C9060 PRO Date:
imageRUNNER ADVANCE C9075 PRO
September 7, 2011
Approved by:
Ishioka Jun-ichi

Revised:
Addition of Affected Machine(MN-CONT v61.04)

Location:
Software
Subject:
(#)iR-ADV C9075 Series MN-CONT v61.04/LANG v61.04/DC-CON v61.03/MEAP v61.01/COPY-AP v61.01/
BOX-AP v61.01/SEND-AP v60.02/RUI v61.01/RPTLT-AP v61.01/Staple Finisher-A1_Booklet Finisher-A1
SORTER v24.01/Professional Puncher-C1 PUNCH v5.01/HDD v0619

Reason:
Version up

[NEW Version Configuration]


The operating guarantee is undertaken for the following combinations.
(The name of software is based on P-PRINT's display.)

MN-CONT LANG DC-CON R-CON MEAP COPY-AP BOX-AP SEND-AP

61.04 61.04 61.03 21.01 61.01 61.01 61.01 60.02

INTRO-AP HOLD-AP RUI RPTL-AP OCR TTS ASR MEDIA

50.04 5.03 61.01 61.01 30.01 4.01 4.01 5.03

G3FAX(FA KEY
WEB-
WEBDAV S-LNG X1, BCT HDD
BRWS KEY CA
FAX2/3/4)

50.44 50.12 60.03 2.05 3.03 3.03 0.58 0619

(1/57)
F2-T01-N09-10119-04

Staple Finisher-A1 /Booklet Document Insertion Unit-


Paper Folding Unit-G1 Inner Booklet Trimmer-A1
Finisher-A1 H1

SORTER SDL_STCH INS FOLD TRIM

24.01 10.01 2.01 6.01 4.02

Document Insertion External 2 Hole, 2/3 Hole, 2/


Staple Finisher-B1/Booklet Finisher-B1
Folding Unit-G1 4 Hole, 4 Hole Puncher-A1

SORTER SDL_STCH FOLD PUNCH

10.06 6.01 4.06 5.01

Professional Puncher Integration Unit-B1 Professional Pancher-C1

PUNCH-IF PUNCH

10.03 5.01

[System CD-ROM No.]


FY9-4437-003 : iR ADV C7055 Series System Software (EFIGS)
FY9-4439-002 : iR ADV C7055 Series System Software (CKT)

[CDS]
Firmware Group Name/Software Name: iAC7055_V2_US
Firmware Group Version/Software Version: 20110708.0610401

Firmware Group Name/Software Name: iAC7055_V2_AS


Firmware Group Version/Software Version: 20110712.0610401

Firmware Group Name/Software Name: iAC7055_V2_PUNCHC1_US


Firmware Group Version/Software Version: 20110708.0050101

Firmware Group Name/Software Name: iAC7055_V2_PUNCHC1_AS


Firmware Group Version/Software Version: 20110711.0050101

Details:
1. Change Made When Upgrading MN-CONT v60.39 to v61.04.

(2/57)
F2-T01-N09-10119-04

No. Description

[Modification of field claim]


1-1 Modification of hue change that occurs occasionally in PDF printing.
(US Claim_C-Walk No. F7C01V561018201)

[Modification of field claim]


1-2 Modification of faulty images that occur when PDF data or EDICLOR data is output with PS driver.
(JP Claim_C-Walk No. F2C01N081157101)

[Modification of field claim]


1-3 Modification of occasional login failure that occurs when the Dept. ID Management function is used.
(JP Claim_C-Walk No. F2C01N081187801)

[Modification of field claim]


Modification of the error that the device freezes when the device runs out of paper in the following settings:
* Differents Size Originals
1-4
* Select Paper:Auto
* Paper Drawer Auto Selection ON/OFF > Consider Paper Type
(US Claim_C-Walk No. F2C01N091068401)

[Modification of field claim]


1-5 Modification of the slow output speed that occurs when a certain data is output in PDF format.
(JP Claim_C-Walk No. F2C01N081178301)

[Modification of field claim]


1-6 Modification of repeated "E602" error.
(JP Claim_C-Walk No. F8C01V751003101)

[Service Mode]
Modification to Service Mode:
-The following unavailable service mode item is removed.
Service Mode (Lv1):
COPIER >OPTION >USER >EZY-SCRP >DMN-MTCH
1-7
-The symbol of the following service mode is changed from "uA" to "V."
Service Mode (Lv2):
COPIER >DISPLAY >HV-STS >PRIACV-Y
COPIER >DISPLAY >HV-STS >PRIACV-M
COPIER >DISPLAY >HV-STS >PRIACV-C

[Modification of field claim]


Modification of the error that the name of an address book is not displayed correctly when it is reused after the default
1-8
display of the address book has been set to Remote.
(JP Claim_C-Walk No. F2C01N081159901)

[Modification of field claim]


1-9 Modification of the error that part of photo iamge or text data is missing during the image processing by PS driver.
(JP Claim_C-Walk No. F2C01N081186601)

(3/57)
F2-T01-N09-10119-04

No. Description

[Modification of field claim]


Modification of the error that the following color counters increase the value even when Black image is output.
(EU Claim_C-Walk No. F2C01N181000301)

Service Mode (Lv1):


1-10
COPIER >COUNTER >DRBL_1 >D_UNIT_Y/M/C (Drum counter)
Service Mode (Lv1):
COPIER >COUNTER >DRBL_1 >1TR-RL-Y/M/C (Primary transfer roller counters)

* The combination with DC-CON v61.03 or later is required.

[Modification of field claim]


Modification of the gradation (shading) error that occurs when print is performed from the PS printer driver with
1-11
Separation (All) mode.
(JP Claim_C-Walk No. F2C01N081168301)

[Modification of field claim]


1-12 Modification of the image missing that occurs when a specific data is output from MacPS/Mac OSX(10.4).
(JP Claim_C-Walk No. F7C01V351008901)

[Modification of field problem]


The main unit cannot sometimes recognize the USB device when you turn ON the power of the main unit while the
1-13
USB device is connected to the main unit. This problem has been resolved.
(JP Claim_C-Walk No. F8C01V611010301)

[Modification of field problem]


1-14 The problem that the main unit locks up intermittently has been resolved.
(C-Walk No. F1C01N111004501/F2C01N081193101/F2C01N081174301/F2C03N091000701)

[Modification of field problem]


1-15 The problem that images in the specific PDF files are output incorrectly has been resolved.
(US Claim_C-Walk No. F1C01N121002201)

2. Change Made When Upgrading LANG v60.39 to v61.04.

No. Description

Change with the version upgrade of MN-CONT.


2-1

3. Change Made When Upgrading DC-CON v60.01 to v61.03.

(4/57)
F2-T01-N09-10119-04

No. Description

[Modification of field claim]


Modification of the error that the following color counters increase the value even when Black image is output.
(EU Claim_C-Walk No. F2C01N181000301)

Service Mode (Lv1):


3-1
COPIER >COUNTER >DRBL_1 >D_UNIT_Y/M/C (drum couters)
Service Mode (Lv1):
COPIER >COUNTER >DRBL_1 >1TR-RL-Y/M/C (Primary tranfer roller counters)

* The combination with MN-CONT v61.04 or later is required.

[Modification of field claim]


Modification of the main scanning direction color displacement and partial change of zoom ratio that occur when
3-2
ARCDAT control is executed at a paper interval during the duplex printing.
(C-Walk No. F2C02N091017001)

[Modification of error]
When the power save request is made during post rotation after printing or when the request for recovery from power
3-3
save mode is made due to a print request, the device hangs up, and consequently leading to "0CA9" jam. This error is
modified.

4. Change Made When Upgrading MEAP v60.36 to v61.01.

No. Description

Change with the version upgrade of MN-CONT.


4-1

5. Change Made When Upgrading COPY-AP v60.01 to v61.01.

No. Description

Change with the version upgrade of MN-CONT.


5-1

6. Change Made When Upgrading BOX-AP v60.01 to v61.01.

(5/57)
F2-T01-N09-10119-04

No. Description

Change with the version upgrade of MN-CONT.


6-1

7. Change Made When Upgrading SEND-AP v55.03 to v60.02.

No. Description

Change with the version upgrade of MN-CONT.


7-1

8. Change Made When Upgrading RUI v55.09 to v61.01.

No. Description

Change with the version upgrade of MN-CONT.


8-1

9. Change Made When Upgrading RPTL-AP v55.09 to v61.01.

No. Description

Change with the version upgrade of MN-CONT.


9-1

10. Change Made When Upgrading Staple Finisher-A1/Booklet Finisher-A1 SORTER v23.02 to v24.01.

No. Description

Modification for Improvement in factory process


10-1

11. Change Made When Upgrading Professional Puncher-C1 PUNCH v4.01 to v5.01.

(6/57)
F2-T01-N09-10119-04

No. Description

[Modification of field claim]


Modification of the error that the punch hole position occasionally displaces during the punch job.
11-1 (US Claim_C-Walk No. F1C01N121002001)

12. Change Made When Upgrading HDD v0618 to v0619.

No. Description

[Additional HDD model]


-ST3160316CS
12-1
-ST250VM001-1AD14C
-TOSHIBA MK2576GSX

Note:

No. Description

A change was made to the SRAM area. Therefore, the data in the main controller must be cleared with the following
service mode when the software is downgraded from v37.xx or later to v34.xx or earlier.
1
Service Mode (Lv.1) > Function > CLEAR > MN-CON > OK
* If it is not executed, shutdown will be impossible.

(7/57)
F2-T01-N09-10119-04

No. Description

For Windows7:

For file transmission, exceptions for 'File and Printer Sharing' (with SMB), 'FTP Server' (with FTP) need to be enabled
in Windows firewall.

-Enabling Windows Firewall exception registration


How to set
a.Open 'Start' -> 'Control Panel'.
2
b.Open 'System and Security'.
c.Open 'Allow a program through Windows Firewall'.
d.Press 'Change settings'.
e.Check the checkbox of 'File and Printer Sharing' for SMB transmission, and 'FTP Server' item for FTP transmission.
Click 'OK' to exit the screen.

*There are three types of checkbox; Domain, Home/Work(Private), and Public. Select appropriate ones according to
the use environment.

3 Use System Software v30.30 and later to accomodate HP-made device management tool.

Note on overwriting MEAPCont:

4 MEAPCont contains SSOHLogin.jar.


When MEAPCont is downloaded from SST, these uninstalled applications may be reinstalled. Uninstallation of the
applications should be performed if necessary.

[Upgrading iR-ADV C7055 Series to iR-ADV C7055 Series_V2]


[EFIGS]
When you upgrade firmware v45.02 or before to v52.01 using CDS, you will need to have space for extended HOLD
function.
We will provide you with firmware v46.01, which supports space for
extended function.
When you upgrade the firmware to v52.01, make sure to upgrade it to
v46.01 first.
[Note]
When you upgrade v45.02 or later to v52.01 using SST or USB, the HOLD
5
function can be downloaded as mentioned in the limitation agreement
meeting.
When you upgrade the firmware v45.02 or before to v52.01 using CDS,
an error notification will be sent to email addresses set with CDS and
device/server (Code: 82007303, Message: Firm information was not
corresponding) because required space is not secured.
(However, space for extended HOLD function will be secured after you
upgrade the firmware to v52.01.)
Therefore, the HOLD function can be downloaded if you upgrade the
firmware to v52.01 from CDS again.

(8/57)
F2-T01-N09-10119-04

No. Description

[Upgrading iR-ADV C7055 Series to iR-ADV C7055 Series_V2]


[CKT]
When you upgrade firmware v45.02 or before to v55.12 using CDS, you will need to have space for extended HOLD
function.
We will provide you with firmware v46.01, which supports space for
extended function.
When you upgrade the firmware to v55.12, make sure to upgrade it to
v46.01 first.
[Note]
When you upgrade v45.02 or later to v55.12 using SST or USB, the HOLD
function can be downloaded as mentioned in the limitation agreement
meeting.
When you upgrade the firmware v45.02 or before to v55.12 using CDS,
an error notification will be sent to email addresses set with CDS and
device/server (Code: 82007303, Message: Firm information was not
corresponding) because required space is not secured.
(However, space for extended HOLD function will be secured after you
upgrade the firmware to v55.12.)
Therefore, the HOLD function can be downloaded if you upgrade the
firmware to v55.12 from CDS again.

Limitations of version upgrading:


When TX settings are changed by the "Change Default Settings" function from Access Stored Files Inbox and Memory
RX Inbox, the settings are cleared upon version upgrading. Be sure to follow the steps below and take notes of the
settings to be cleared during version upgrading; then enter the settings you got again after upgrading System software
to v52.01 or higher.

Procedure to be followed at version upgrading:


1. On UI, check if the settings of items written in (1) and (2) below (the settings that are cleared at version upgrading)
have been changed from the default values.
2. If the settings have been changed, take notes of the new settings.
3. Upgrade System software to v52.01 or higher.
6 4. On UI, enter the settings you got in Step 2 again.

(1) The items under [Options] key


(If one of the following items has been set, the key is displayed in yellow.)
* Timer
* Job Done Notice
* File Name
* Subject/Message
* Reply-to
* E-mail Priority
(2) Under [Access Stored Files] screen
* File Format

(9/57)
F2-T01-N09-10119-04

No. Description

Limitations of version downgrading:


When upgrading System software to v52.01 or higher, many specifications are changed, and therefore, if the version
is downgraded after the version upgrading, the setting values are not kept. For this reason, be sure to perform the
following works when downgrading System software to v52.01 or lower.

Procedure to be followed at version downgrading:


1. Back up the data under Settings/Registration:
Remote UI > Management Settings > Data Management > Import/Export
(Target data)
* Address book
* Forwarding settings
* Settings/registration
* Web access favorites
* Printer settings
* Paper information
7

2. Output data set in Settings/Registration


The following service mode will print out the Settings/Registration data that are not backed up in list format.
Service Mode (Lv1) > COPIER > FUNCTION > MISC-P > USER-PRT

3. Downgrade System software to v52.01 or lower


4. Execute MN-CONT Clear
5. Restore the backup data
Remote UI > Management Settings > Data Management > Import/Export
6. Re-set/re-registrate the data
Referring to the printout, enter the Settings/Registration setting values again.
7. If the user has generated/added their own encryption key/certificate/CA certificate, ask the user to re-install them.

* If the version is downgraded to a special version for reasons of business negotiation, be sure to execute MN-CON
clear.

MEAP Administration Software:


The version No of MEAP Administration Software corresponding to this version up is v4.80.
The version No of SSOHogin.jar, in it are as follows.

SSOHLogin

v2.4.0

MEAP specification version:

(10/57)
F2-T01-N09-10119-04
You can install the application which supports either Meap Spec Version
5,6,7,9,10,11,13,14,15,17,18,19,25,26,27,29,30,31,32,33,34,35,37,38,39,40,41,44,45,46,47,49,50,51,52,53,54,55,5
6,57,58,59.

Version of the Service Support Tool:


The version of the Service Support Tool used for the upgrading is v4.24 or later.

Remarks:

No. Description

There is no fear of infection about the computer virus that exploites the vulnerability of Windows been disclosed by
1
the Microsoft company because iR ADV C Series uses OS different from Windows.

The encryption module is included in this system software.


2 This encryption module has an export restriction,and is forbidden to export countries bellow
Iran,North Korea,Cuba,Sudan,Syria and Libya

Fiery Controller names:


-imagePASS-A1 v1.01
-ColorPASS-GX300 v1.00

Limitations:

No. Description

When executing LOGOUT during direct transmission with the setting of function limitation in NewCardReader
1
Department ID management, the transmitted job is canceled.

[FAX] Some settings of detailed information on Address/One-touch button of client machine are disabled and
2
transmission is executed with the setting of FAX server machine.

3 [FAX] Some detailed settings of Address book cannot be checked in client machine.

4 FAX data cannot be received when the printer function stops working due to error and other reasons.

[PDF direct print/Web browser]When specifying staple or punch for the data to output in landscape, the processing is
5
implemented to the area other than that in conventional machine with CanonPDF installed.

When executing logout after entering analysis mode of analysis application, it takes a bit of time until logout. It takes
6
approx. 5 to 13 seconds more than in other modes.

(11/57)
F2-T01-N09-10119-04

No. Description

Devices which have the following combination of software installed cannot be upgraded from CDS. When upgrading
such devices, use SST or USB.
7
- System v40.xx /MEAP v38.xx
- System v40.xx /MEAP v41.xx

Affected Machines:

MN-CONT v61.04

iR ADV C9075 PRO 230V TW : HKV 50002 or later

iR ADV C9065 PRO 230V TW : HKW 50006 or later

iR ADV C9075 PRO 208V US : HJW 50660 or later

iR ADV C9065 PRO 208V US : HJX 50476 or later

iR ADV C9075 PRO 230V LTN/


: HKL 50022 or later
SG/HK

iR ADV C9065 PRO 230V LTN/


: HKN 50030 or later
SG/HK

iR ADV C9075 PRO 230V CN : HKQ 50008 or later

iR ADV C9065 PRO 230V CN : HKR 50007 or later

iR ADV C9075 PRO 230V AU : HKF 50031 or later

iR ADV C9065 PRO 230V AU : HKG 50023 or later

iR ADV C9075 PRO 230V KR : HKS 50004 or later

iR ADV C9070 PRO 230V EUR : HKA 50258 or later

iR ADV C9060 PRO 230V EUR : HKB 50513 or later

iR ADV C7055 120V US : HJZ 52735 or later

iR ADV C7065 120V US : HJY 51703 or later

iR ADV C7055 230V LTN/SG/


: HKP 50158 or later
HK

iR ADV C7055 230V AU : HKK 50204 or later

iR ADV C7065 230V AU : HKH 50218 or later

iR ADV C7055 230V KR : HKU 50017 or later

iR ADV C7065 230V KR : HKT 50013 or later

iR ADV C7055i 230V EUR : HKE 52063 or later

iR ADV C7065i 230V EUR : HKC 51435 or later

IR-ADV C9075 PRO 208V G : HVF 00532 or later

(12/57)
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MN-CONT v61.04

IR-ADV C9065 PRO 208V G : HVG 00530 or later

IR-ADV C7055 PRO 120V G : HVJ 00553 or later

IR-ADV C7065 PRO 120V G : HVH 00545 or later

DC-CON v61.03

iR ADV C9075 PRO 230V TW : HKV

iR ADV C9065 PRO 230V TW : HKW

iR ADV C9075 PRO 208V US : HJW

iR ADV C9065 PRO 208V US : HJX

iR ADV C9075 PRO 230V LTN/


: HKL
SG/HK

iR ADV C9065 PRO 230V LTN/


: HKN
SG/HK

iR ADV C9075 PRO 230V CN : HKQ

iR ADV C9065 PRO 230V CN : HKR

iR ADV C9075 PRO 230V AU : HKF

iR ADV C9065 PRO 230V AU : HKG

iR ADV C9075 PRO 230V KR : HKS

iR ADV C9070 PRO 230V EUR : HKA

iR ADV C9060 PRO 230V EUR : HKB To be informed as soon as identified.


iR ADV C7055 120V US : HJZ

iR ADV C7065 120V US : HJY

iR ADV C7055 230V LTN/SG/


: HKP
HK

iR ADV C7055 230V AU : HKK

iR ADV C7065 230V AU : HKH

iR ADV C7055 230V KR : HKU

iR ADV C7065 230V KR : HKT

iR ADV C7055i 230V EUR : HKE

iR ADV C7065i 230V EUR : HKC

IR-ADV C9075 PRO 208V G : HVF

IR-ADV C9065 PRO 208V G : HVG

IR-ADV C7055 PRO 120V G : HVJ

IR-ADV C7065 PRO 120V G : HVH

(13/57)
F2-T01-N09-10119-04

SORTER v24.01

Staple Finisher-A1 US : FKB 50351 or later

Staple Finisher-A1 EU/O : FKM 50166 or later

Staple Finisher-A1 CN : GKT 50004 or later

Bookler Finisher-A1 US : FKW 50436 or later

Bookler Finisher-A1 EU/O : FKZ 50369 or later

Bookler Finisher-A1 CN : GKU 50000 or later

PUNCH v5.01

Professional Pancher-C1 US : FVM

Professional Puncher-C1 EU/O : FVN To be informed as soon as identified.


Professional Pancher-C1 A4/60 : FVT

Information for MiELand:


None

[ History of Release ]

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10119-04 MN-CONT v61.04/LANG v61.04/DC-CON v61.03/MEAP v61.01/COPY-AP v61.01/BOX-AP


/ v61.01/SEND-AP v60.02/RUI v61.01/RPTLT-AP v61.01/Staple Finisher-A1_Booklet Finisher-
FY9-4437-003(EFIGS) A1 SORTER v24.01/Professional Puncher-C1 PUNCH v5.01/HDD v0619
FY9-4439-002(CKT)
/
September 7, 2011 -Addition of Affected Machine(MN-CONT v61.04)

(14/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10119-03 MN-CONT v61.04/LANG v61.04/DC-CON v61.03/MEAP v61.01/COPY-AP v61.01/BOX-AP v61.01/


/ SEND-AP v60.02/RUI v61.01/RPTLT-AP v61.01/Staple Finisher-A1_Booklet Finisher-A1 SORTER v24.01/
FY9-4437-003(EFIGS) Professional Puncher-C1 PUNCH v5.01/HDD v0619
FY9-4439-002(CKT)
/ -Addition of Affected Machine(Staple Finisher-A1/Booklet Finisher-A1 Sorter v24.01)
July 26, 2011

F2-T01-N09-10119-02 MN-CONT v61.04/LANG v61.04/DC-CON v61.03/MEAP v61.01/COPY-AP v61.01/BOX-AP v61.01/


/ SEND-AP v60.02/RUI v61.01/RPTLT-AP v61.01/Staple Finisher-A1_Booklet Finisher-A1 SORTER v24.01/
FY9-4437-003(EFIGS) Professional Puncher-C1 PUNCH v5.01/HDD v0619
FY9-4439-002(CKT)
/ -Addition of Affected Machine(Staple Finisher-A1/Booklet Finisher-A1 Sorter v24.01)
July 20, 2011
-Addition of CDS No.

-Correction of description(Professional Puncher-C1 PUNCH v5.01)


[Modification of field claim]
Modification of the error that the punch hole position occasionally displaces during the punch job.
(US Claim_C-Walk No. F1C01N121002001)

MN-CONT v61.04/LANG v61.04/DC-CON v61.03/MEAP v61.01/COPY-AP v61.01/BOX-AP v61.01/


F2-T01-N09-10119-01 SEND-AP v60.02/RUI v61.01/RPTLT-AP v61.01/Staple Finisher-A1_Booklet Finisher-A1 SORTER v24.01/
/ Professional Puncher-C1 PUNCH v5.01/HDD v0619
FY9-4437-003(EFIGS)
FY9-4439-002(CKT) <MN-CONT>
/ -[Modification of field claim]
July 11, 2011 Modification of hue change that occurs occasionally in PDF printing.
(US Claim_C-Walk No. F7C01V561018201)

-[Modification of field claim]


Modification of faulty images that occur when PDF data or EDICLOR data is output with PS driver.
(JP Claim_C-Walk No. F2C01N081157101)
-[Modification of field claim]
Modification of occasional login failure that occurs when the Dept. ID Management function is used.
(JP Claim_C-Walk No. F2C01N081187801)

-[Modification of field claim]


Modification of the error that the device freezes when the device runs out of paper in the following settings:
* Differents Size Originals
* Select Paper:Auto
* Paper Drawer Auto Selection ON/OFF > Consider Paper Type
(US Claim_C-Walk No. F2C01N091068401)

(15/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modification of the slow output speed that occurs when a certain data is output in PDF format.
(JP Claim_C-Walk No. F2C01N081178301)
-[Modification of field claim]
Modification of repeated "E602" error.
(JP Claim_C-Walk No. F8C01V751003101)

-[Service Mode]
Modification to Service Mode:
*The following unavailable service mode item is removed.
Service Mode (Lv1):
COPIER >OPTION >USER >EZY-SCRP >DMN-MTCH
*The symbol of the following service mode is changed from "uA" to "V."
Service Mode (Lv2):
COPIER >DISPLAY >HV-STS >PRIACV-Y
COPIER >DISPLAY >HV-STS >PRIACV-M
COPIER >DISPLAY >HV-STS >PRIACV-C

-[Modification of field claim]


Modification of the error that the name of an address book is not displayed correctly when it is reused after the
default display of the address book has been set to Remote.
(JP Claim_C-Walk No. F2C01N081159901)
-[Modification of field claim]
Modification of the error that part of photo iamge or text data is missing during the image processing by PS
driver.
(JP Claim_C-Walk No. F2C01N081186601)

-[Modification of field claim]


Modification of the error that the following color counters increase the value even when Black image is output.
(EU Claim_C-Walk No. F2C01N181000301)
* The combination with DC-CON v61.03 or later is required.
-[Modification of field claim]
Modification of the gradation (shading) error that occurs when print is performed from the PS printer driver
with Separation (All) mode.
(JP Claim_C-Walk No. F2C01N081168301)

-[Modification of field claim]


Modification of the image missing that occurs when a specific data is output from MacPS/Mac OSX(10.4).
(JP Claim_C-Walk No. F7C01V351008901)
-[Modification of field problem]
The main unit cannot sometimes recognize the USB device when you turn ON the power of the main unit while
the USB device is connected to the main unit. This problem has been resolved.
(JP Claim_C-Walk No. F8C01V611010301)

(16/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field problem]


The problem that the main unit locks up intermittently has been resolved.
(C-Walk No. F1C01N111004501/F2C01N081193101/F2C01N081174301/F2C03N091000701)
-[Modification of field problem]
The problem that images in the specific PDF files are output incorrectly has been resolved.
(US Claim_C-Walk No. F1C01N121002201)

<DC-CON>
-[Modification of field claim]
Modification of the error that the following color counters increase the value even when Black image is output.
(EU Claim_C-Walk No. F2C01N181000301)
* The combination with MN-CONT v61.04 or later is required.
-[Modification of field claim]
Modification of the main scanning direction color displacement and partial change of zoom ratio that occur
when ARCDAT control is executed at a paper interval during the duplex printing.
(C-Walk No. F2C02N091017001)

-[Modification of error]
When the power save request is made during post rotation after printing or when the request for recovery from
power save mode is made due to a print request, the device hangs up, and consequently leading to "0CA9" jam.
This error is modified.

<Staple Finisher-A1/Booklet Finisher-A1 SORTER>


-Modification for Improvement in factory process

<Professional Puncher-C1 PUNCH>


-Modification for Improvement in factory process

<HDD>
-[Additional HDD model]
*ST3160316CS
*ST250VM001-1AD14C
*TOSHIBA MK2576GSX

<MEAP/COPY-AP/BOX-AP/SEND-AP/RUI/RPTLT-AP>
-Change with the version upgrade of MN-CONT.

F2-T01-N09-10112-01 DC-CON v60.01/Staple Finisher-A1_Booklet Finisher-A1 SORTER v23.02/Paper Foldig Unit-G1 FOLD
/ v6.01
-
/ <DC-CON>
May 31, 2011 -[Modification of field claim]
Modification of the error that the drum life counters are not cleared after the execution of the following service
mode items.

<Staple Finisher-A1/Booklet Finisher-A1 SORTER>


-Modification for Improvement in factory process

(17/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<Paper Foldig Unit-G1 FOLD>


-[Modification of field claim]
When Z-fold function or 2-fold function is used, the Paper Folding Unit malfunctions due to the signal timing
between the Finisher and the Paper Folding Unit, and consequently leading to "E503-0061" error.
In order to prevent this, modifications are made.

F2-T01-N09-10109-02 DC-C0N v59.01/Staple Finisher-B1_Bookler Finisher-B1 SDL-STCH v6.01


/
- -Addition of CDS No.
/
April 26, 2011

F2-T01-N09-10109-01 DC-C0N v59.01/Staple Finisher-B1_Bookler Finisher-B1 SDL-STCH v6.01


/
- <DC-CON>
/ -[Modification]
April 25, 2011 Control of vertical path feeding does not work properly due to the jam in the previous job, and the "0D91" jam
occurs in the subsequent job. This issue has been resolved.

-[Modification]
If the fluidity of developer deteriorates due to unexpected temperature rise in the machine caused by
consecutive operations, the problems 1 to 3 below will likely occur. Modifications are made so that service
mode (Lv2) > Adjust > DENS > LLMT-PT (TD radio) can be changed to prevent the deterioration of developer
fluidity.
1. Rear side of the developing cylinder in the developing assembly is not coated.
(Tiger stripe occurs on the rear of the image.)
2. Developer leakage occurs in the front of the engine.
3. White band occurs.
*Details will be described in the hardware service information.

<Staple Finisher-B1_Bookler Finisher-B1 SDL-STCH>


-Modification for Improvement in factory process

F2-T01-N09-10102-04 MN-CONT v60.39/DC-CON v58.01/MEAP v60.36/COPY-AP v60.01/BOX-AP v60.01/HOLD-AP v5.03/S-


/ LNG v60.03/HDD v0618
FY9-4437-002(EFIGS)
FY9-4439-001(CKT) -Addition of description (Note: 6, 7) and Affected Machines
/
April 13, 2011

F2-T01-N09-10102-03 MN-CONT v60.39/DC-CON v58.01/MEAP v60.36/COPY-AP v60.01/BOX-AP v60.01/HOLD-AP v5.03/S-


/ LNG v60.03/HDD v0618
FY9-4437-002(EFIGS)
FY9-4439-001(CKT) -Correction of mistakes in writing (Details: 1-1)
/
April 1, 2011

(18/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10102-02 MN-CONT v60.39/DC-CON v58.01/MEAP v60.36/COPY-AP v60.01/BOX-AP v60.01/HOLD-AP v5.03/S-


/ LNG v60.03/HDD v0618
FY9-4437-002(EFIGS)
FY9-4439-001(CKT) -Addition of the modification items (Details: 1-29)
/
March 30, 2011 [Modification of field claim]
Modification of the error that the cleaning is not started even when [Start] is pressed after selecting [Clean
Feeder].
(C-Walk No. F2C02N081017901)

F2-T01-N09-10102-01 MN-CONT v60.39/DC-CON v58.01/MEAP v60.36/COPY-AP v60.01/BOX-AP v60.01/HOLD-AP v5.03/S-


/ LNG v60.03/HDD v0618
FY9-4437-002(EFIGS)
FY9-4439-001(CKT) <MN-CONT>
/ -[New function]
March 25, 2011 The following service mode item is added to make it possible to reboot the device by remove control from VNC
or other.
* When using, active this item and then press OK.

-[Modification of field claim]


Modification of quasi silhouette that appears when copying the photo of a certain person (on glossy paper).
-[Modification of field claim]
Modification of the error that push-scanned JPEG file to Mac by the SEND function cannnot be stored when
opened with PhotoshopCS4.
(C-Walk No. F2C01N081156201)

-[Modification of field claim]


Modification of the error that a shortcut key is grayed out when logging out in a certain condition.
(C-Walk No. F2C01N081142001)
-[Modification of field claim]
Modification of the faulty image or the output error that occurs when outputting an image with the PS driver
from Illustrator 8.01 on Mac OS 9.2.
(C-Walk No. F2C01N081147201)

-[Modification of field claim]


Modification of "0CA9" Jam that occurs in adjusting images during the post rotation after the job suspension
process for no paper/tray full error.
(C-Walk No. F2C01N091052101)
-[Modification of field claim]
Modification of the error that the logout button is displayed with Copitrak (CC-VI) in use and the
authentication state mismatch occurs between Copitrak and MFP upon pressing the logout button.
(C-Walk No. F2C01N091049001)

(19/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modification of the error that the print becomes impossible after 8 attempts to close the session with the
following modules when the session with the previous module is disconnected without sending the print data.
(C-Walk No. F7C01V351008701)
-[Modification of field claim]
Modification of the error message "An error occurred due to an unknown reason." that appears when trying to
print PDF data from a print media.
(C-Walk No. F2C01N081137201)

-[Modification of field claim]


Modification of E240 error that occurs when printing FAX-received data.
(C-walk No. F2C01NO11319201)
-[Modification of field claim]
Modification of the error that the scan image suitable for the original type is not obtained when a scan job is
performed using eCOPY function with AE mode being ON.
(C-Walk No. F2C01N081132501)

-[Modification of field claim]


Modification of the error that some character or image cannot be output in the PDF direct printing.
(C-Walk No. F2C02N081015401)
-[Modification of field claim]
Modification of the error that the postscript file can't be printed.
(C-Walk No. F2C03N081001301)

-[Modification of field claim]


Modification of the error that the i-FAX data can't be received.
(C-Walk No. F2C01N081117601)
-[Modification of field claim]
Modification of the error that occurs in a state in which the function to output the activity report with the image
is turned ON when the next FAX job is generated before the process of the previous FAX job is not completed.
(C-Walk No. F2C01N081113001)

-[Modification of field claim]


Modification of "E240" service call that occurs when the auto density adjustment of the device and the card
removal occurs at the same time with UniFlow connected.
(C-Walk No. F2C01N081102001)
-[Modification of field claim]
Modification of the error that the data is not printed up to the last page on occasion.
(C-Walk No. F7C01V351007101)

(20/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modification of the error that the number and name of box for "Access Stored Files" are not displayed after
logging in with the Dept. ID Management function being ON.
-[Modification of field claim]
Modification of garbled characters on the print job history screen of the LUI that occurs upon the submission
of a job from Mac OS X.

-[Modification of field claim]


Modification of the error that holes are not punched in the staple punch job with the Advanced Box in use.
-[New function]
PS transaction is supported.
-[New function]
JDF paser is supported.
-[New function]
Pantone Plus is supported.

-[New function]
It is made possible to use COM-TEST function for eRDS from User Mode.
-[Modification of field claim]
Modification of the error that both Local UI and Remote UI occasionally fail to log in at the time of domain
authentication with SSOH in use.
(C-Walk No. F2C01N131002501)

-[Modification of field claim]


Modification of the PS error that occurs when the PS file which was created by the Unix system is submitted.
-[Modification of field claim]
Modification of the fault that the extension may ring in fax transmission.
(C-Walk No. F2C01N081114201)
-[Modification of field claim]
Modification of the fault that memory leak may occur at the open source part, causing the UI control panel
locked.
(C-Walk No. F2C01N081114901)

<DC-CON>
-[Modification of error]
When the ITB unit is attached with its front and rear sides in the other way around, the device fails to detect
the home position of ITB within the specific period of time, and displays "0CA7" jam on its UI. This error is
modified.

<MEAP>
-[Modification of field claim]
Modification of the error that both Local UI and Remote UI occasionally fail to log in at the time of domain
authentication with SSOH in use.
(C-Walk No. F2C01N131002501)

(21/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<HDD>
-[Additional HDD model]
* TOSHIBA MK1676GSX

F2-T01-N09-10099-03 HDD v0617


/
- -Correction of mistakes in HDD version
/
February 18 2011 <HDD v0616>
[Additional model]
-Hitachi HTS543216A7A384
-WDC WD1600BUDT-63DPZY0
-WDC WD800BEVT-22ZCT0

<HDD v0617>
[Additional model]
-ST160LT003-9YG141

F2-T01-N09-10099-02 DC-CON v57.03/Staple_Booklet Finisher-A1 SORTER v22.02/Paper Folding Unit-G1 FOLD v5.01/
/ Professional Pancher-C1 PUNCH v4.01
-
/ -Addition of CDS No.
February 14, 2011

F2-T01-N09-10099-01 DC-CON v57.03/Staple_Booklet Finisher-A1 SORTER v22.02/Paper Folding Unit-G1 FOLD v5.01/
/ Professional Pancher-C1 PUNCH v4.01
-
/ <DC-CON>
February 8, 2011 -[Modification of field claim]
Measure against ghost image:
Due to improper primary transfer bias temperature characteristics, drum memory occurs, and possibly causing
ghost image.
In order to prevent this, a modification is made to the setting of the primary transfer bias.
(C-Walk No. F2C02N091012901)

<Staple Finisher-A1/Booklet Finisher-A1 SORTER>


-Modification for Improvement in factory process

<Paper Folding Unit-G1 FOLD>


-Modification for Improvement in factory process

<Professional Pancher-C1 PUNCH>


-[Modification of error]
Modification of the false detection of "11B3" Jam (S2 sensor stationary jam) that occurs when a solid black
image is fed.

(22/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10095-01 DCON v56.01


/
- <DCON>
/ -[Modification of field claim]
December 14, 2010 Measure against backside stain at delivery due to soil on the secondary transfer roller:
Voltage (bias) is applied while preventing toner from adhering to the secondary transfer roller because it causes
backside stain at delivery. If the sheet-to-sheet interval is long in such a case as shift of the tray of the finisher,
the protective circuit turns off the bias to protect the machine. In machines which have many cases of usage
conditions with a long sheet-to-sheet interval, toner may adhere to the secondary transfer roller, causing stain.
As a measure against this issue, the bias control method is changed so that the protective circuit does not
function by turning off/on the bias at a 1-sec cycle in the above case.

F2-T01-N09-10092-02 Paper Folding Unit-G1 Folder v4.01


/
- -Addition of the Affected Machines
/ -Correction of mistakes in model name
February 2, 2011

F2-T01-N09-10092-01 Staple/Booklet Finisher-A1 Folder v4.01


/
- <Staple/Booklet Finisher-A1 Folder>
/ -[Modification of failure]
December 1, 2010 Modification of error in detecting the C-fold delivery tray full that occurs when continuously performing a job
of making one set of 4-folded LTR-R size paper.

F2-T01-N09-10090-01 System v55.12(CKT)/LANG. v55.12/DCON v55.02/RCON v21.01/MEAP v55.11/UI-Copy v55.04/UI-Box


/ v55.04/UI-Send v55.03/UI-Intro v50.04/UI-Hold v3.01/RUI v55.09/RUI Portal v55.09/TTS v4.01/ASR
FY9-4439-000(CKT) v4.01/MEDIA v5.03/WebDAV v50.44/Browser v50.12/SMCNT v50.06/G3 FAX v2.05/Staple_Booklet
/ Finisher-A1 Stacker v21.07_Saddle v10.01_Folder v3.02/Staple_Booklet Finisher-B1 Stacker v10.06_Saddle
November 29, 2010 v5.01_INSERTER FOLDR v4.06/Professional Puncher Integration Unit-B1 CON v10.03

F2-T01-N09-10089-02 System v55.12(EFIGS)/LANG. v55.12/DCON v55.02/RCON v21.01/ MEAP v55.11/UI-Copy v55.04/UI-


/ Box v55.04/UI-Send v55.03/UI-Hold v3.01/RUI v55.09/RUI Portal v55.09/G3 FAX v2.05
FY9-4437-001(EFIGS)
/ -Addition of Note
November 30, 2010 5. Upgrading iR-ADV C7055 Series to iR-ADV C7055 Series_V2 (CKT)

F2-T01-N09-10089-01 System v55.12(EFIGS)/LANG. v55.12/DCON v55.02/RCON v21.01/ MEAP v55.11/UI-Copy v55.04/UI-


/ Box v55.04/UI-Send v55.03/UI-Hold v3.01/RUI v55.09/RUI Portal v55.09/G3 FAX v2.05
FY9-4437-001(EFIGS)
/ <System>
November 25, 2010 -[Modification of field claim]
Modification of the error that the expression "including..." not "starting with..." is specified as the search
condition at LDAP searching.
(C-Walk No. F2C01N081021101)

(23/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modification of the failure that the color pages are output
as monochrome black pages at the time of booklet printing
from the Box.
-[New support]
Chinese, Korean and Taiwanese are supported.

-[Modification of field claim]


Modification of the error that the device freezes while displaying the message "FAX stops."
-[Modification of field claim]
In order to ensure the consistency with the original placed on the copyboard glass, the original placed on the
ADF in the landscape mode is rotated by 180 degrees after it is scanned.
This is the conventional specification of Canon iR models, but the competitors' models, conversely, start
scanning from the transmission header position.
As the measure for this, a new service switch is added to make the header position same as that of competitors'
models for 100% zoom ratio landscape mode original.

-[Modification of field claim]


Measure against the failure that the image is not rotated and cut our when faxing from Box after storing B4-
size image by Copy to Box function.
A new image rotation header positioning logic is added for the data stored by COPY to BOX just as the data
stored by Scan to Box function.
(C-Walk No. F2C01N081095801)
-[Modification of field claim]
Modification of low volume of handset.
(C-Walk No. F2C01N081096601)

<DCON>
-[Modification of field claim]
If heavy paper/coated paper is used, white vertical lines may appear on yellow, magenta and cyan parts of
output images because the Bk post-transfer corona assembly has extra current.
Therefore, the BK post-transfer corona assembly current is optimized.
* This modification works on only copiers having the serial
number of xxx10000 and later, or having the thin-type ITB.
Therefore, be sure to install the Belt Set FY7-0409 (thin ITB) if needed

-[Modification of field claim]


When black monochrome images are output continuously mainly in Heavy 1 mode, stain of approx 40 to 75mm
may appear on the backside of paper. Therefore, the transfer bias control and the developing bias control that
are performed at the paper intervals is modified.

(24/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10084-02 System v52.01(EFIGS)/LANG. v52.01/DCON v51.01/RCON v20.08/MEAP v51.01/UI-Copy v51.01/UI-Box


/ v51.01/UI-Send v50.28/UI-Intro v50.04/UI-Hold v2.01/RUI v50.68/RUI Portal v50.68/TTS v4.01/ASR
FY9-4437-000(EFIGS) v4.01/MEDIA v5.03/WebDAV v50.44/Browser v50.12/SMCNT v50.06/Staple_Booklet Finisher-A1 Stacker
/ v21.07_Saddle v10.01_Folder v3.02/Staple_Booklet Finisher-B1 Stacker v10.06_Saddle v5.01_INSERTER
November 19, 2010 FOLDR v4.06/Professional Puncher Integration Unit-B1_CON v10.03

-Addition of the modification items

<System>
-[Service Mode]
Service Mode (Lv2) >COPIER >FUNCTION >MISC-R >RD-SHPOS is implemented.
-[Modification of field claim]
When rendering a solid broken line as a rectangular object for the purpose of speed-up, the problem with line
end correction (extension) processing shortens the length of the line, and consequently causing an print error.
This is modified.

-[Modification of field claim]


In case that FAX function was turned on in service mode and FAX was set not to be displayed on "Scan and
Send" screen, the group addresses including FAX address were displayed and SEND transmission (also FAX
transmission) was possible. Therefore, modifications are made so that the copier displays the message
"Destinations that cannot be used for sending. were specified." and does not perform transmission.

-[Modification of field claim]


Measures against the fault that reception of i-FAX is impossible:
When executing the following service mode item; (Lv1) >COPIER >FUNCTION >SYSTEM >HD-
CLEAR(CHK-TYPE1), the directory for i-FAX reception at startup is deleted and reception of i-FAX is
impossible.
Correction was made to create directory at i-FAX reception if there is no directory.

-[Modification of field claim]


Since some of processes that handles the memory reserve error during rendering were missing, the device
failed to printout. Therefore, modifications are made to add the error processing and to make it possible for the
device to print out correctly.
-[Modification of field claim]
Because of false judgment of page area, the 2nd page and the following pages are sometimes output in gray.
Therefore, modifications are made to enable the correct page area judgment.

-[Modification of field claim]


Because of error in judging image data within the page area, full gray pages are occasionally output. Therefore,
modifications are made to enable the correct judgment process.
-[Modification of field claim]
A fault that PCL5 data is printed doubly on the same page in 1-sided printing occurs; a logic is added to deliver
papers correctly in receiving the print face specification command when the current mode is 1-sided printing.

(25/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modification for the fault that "Scan and Send" does not function from custom menu immediately after
recovery from sleep mode:
-[Modification of field claim]
When login is noticed during the transition to the login screen, the module controlling windows lose
consistency and the screen transition occasionally fails. Therefore, modifications are made.

-[Modification of field claim]


Because of the program in coloring the pixels that form the border between separated images, white line
appears on specific data. To correct this, modifications are made.

--[Modification of field claim]


There is no description of "setting of the time of recovery from sleep mode" in the following service mode item
(Lv.1) COPIER > FUNCTION > MISC-P > USER-PRT. Addition is made for the item of timer/power setting.
- Setting of power save mode/sleep recovery time
- Limitation on Auto Clear transition time

-[Modification of field claim]


Measure against the error that the device freezes in response to a press of shortcut button after IC card
authentication:
-[Modification of field claim]
The initialization process of full browser license that UGW stores to SRAM is executed upon power-on of the
device. However, it is not executed when it is not scheduled.
Because of this, if an operation to activate the service man browser is performed without turning OFF/ON the
main power switch of the device after the communication test, the acquisition of browser information data fails,
and the browser is not activated.
To prevent this, a new process is added to perform the initialization process in the service man browser.

-[Modification of field claim]


When the host name is set to SNTP server address and a plurality of IP addresses corresponding to the host
name of SNTP server are assigned on DNS server, the socket release error occurs each time an inquiry is made
to SNTP server, as a result, such an error as "E733" error occurs. To correct this, modifications are made.

-[Modification of field claim]


Measure against error that ACS judgment level differs depending on the order that the DADF for low model
scans originals with black & white 1st side and the color 2nd side:
-[Modification of field claim]
As the measure against the processing error that occurs when the login notice is received during the screen
transition, modifications are made so that the processing will be suspended in response to the reception of login
notice during the transition to the login screen in order to prevent conflict of processing.

(26/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modification of the error that the Finisher is not recognized when the main power switch is turned ON with a
door opened.
-[Modification of field claim]
Measure against SSO-H role management access error:
-[Modification of field claim]
Measure against the print wait time display error:

-[Modification of field claim]


Modification of the fault that FAX is not displayed on the UI even with the service mode (Lv. 2)
>COPIER>OPTION>DSPLY-SW,
UI-SEND="0", and UI-FAX="1".
Modification is made so that FAX is not displayed on the UI only in the case of UI-SEND="0" and UI-Fax="0".

-[Modification of field claim]


As the transmission error occurs depending on the provider environment, MTB change is made to Service
Mode.
-[Modification of field claim]
Paper Size and Paper Type were erroneously initialized with "A4/Plain 1" upon "Register Multi-Purpose Tray
Default" was turned OFF. To prevent this, modifications are made.

-[Modification of field claim]


Modification of the fault that the change in the names on the address book is not reflected on the Sub device
when making a setting of the remote address book and changing the name of address book on the Main device.
Modification is made to obtain and display the data on the name of address book on Main device when pressing
the remote button.

-[Modification of field claim]


With the Card Reader-C1 in use, the login/logout processing after pressing the ID key differs from the current
field running devices. Therefore, modifications are made to integrate the processing.

-[Modification of field claim]


In the case that papers with duplex side unavailable are set on the paper source with Print Side Priority as Paper
Feed Method Switch (duplexing path passing is necessarily implemented), the operation differs according to
the job type. As a measure against this fault, modification is made to display the message "This paper size/type
cannot be used with features that require the duplex unit." when trying to restart (pressing the OK key) with
No paper susp. for all job types and no change in the paper under the above condition. Modification is made to
restart the correct operations by "Changing the paper source or changing the paper size /type into the papers
available for duplex job. (by pressing the OK key)".

(27/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Even though the user tries to log into the device via Remote UI, the authentication screen appears again and
the login attempt fails. As the measure against this, modifications are made to the IC card authentication
application.
-[Modification of field claim]
Modifications are made so that the message "Check the server name in the SMB Server Settings" will be
displayed even when the same SMB server name has been registered in the Master Browser.

-[Modification of field claim]


A new protection process is added to terminate the Service Mode service and call up the login screen again
when the IC card is detected and the login process is executed in a state in which the Service Mode service has
started with the login screen being displayed (login state has not been established).

-[Modification of field claim]


When using the IC card authentication function, if MN-CONT Clear is executed, internal conflict may occurs.
To prevent this, modifications are made so as to start DefaultAuthentication upon restart after MN-CONT
Clear.
-[Modification of field claim]
Addition of new service mode:
A new service mode is added to enable the same image processing as the field running models.

-[Modification of field claim]


A specification is changed so that the backup data size will be displayed in the history when disk full occurs.
-[Modification of field claim]
Modification of the error that the device occasionally fails to recover from Sleep even if the control panel
power switch is pressed.

F2-T01-N09-10084-01 System v52.01(EFIGS)/LANG. v52.01/DCON v51.01/RCON v20.08/MEAP v51.01/UI-Copy v51.01/UI-Box


/ v51.01/UI-Send v50.28/UI-Intro v50.04/UI-Hold v2.01/RUI v50.68/RUI Portal v50.68/TTS v4.01/ASR
FY9-4437-000(EFIGS) v4.01/MEDIA v5.03/WebDAV v50.44/Browser v50.12/SMCNT v50.06/Staple_Booklet Finisher-A1 Stacker
/ v21.07_Saddle v10.01_Folder v3.02/Staple_Booklet Finisher-B1 Stacker v10.06_Saddle v5.01_INSERTER
November 19, 2010 FOLDR v4.06/Professional Puncher Integration Unit-B1_CON v10.03

<System>
- [New function]
Voice Guide:Spanish is supported.

- [Addition of functions]
Addition of security functions:
- Measure for the IEEE-2600
- IEEE-2600 /audit log collection MEAP application
- Measure for encryption compromise/FIPS

- [Addition of functions]
Addition of the web browser functions:
- Measure for uploading BOX documents in SAM management
- Standardization of the measures for MEAP Web (WebConnect)

(28/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

- [Addition of functions]
Addition of the RUI function:
- Registration of the paper type in cassette

- [Addition of functions]
Addition of the PDL functions:
- Measures for 2 color print
- Saddle stitch 1-sheet V-fold
- Embedded Kyuanos
- Measures for Pantone
- Measures for HOLD

-[Addition of functions]
Addition of the Network functions:
- Change in the WINS registration conditions
- Periodic update of DDNS
- Measures for WLK (Windows Logo Kit)
- Measures for encryption compromise
- Measures for IPSec FIPS
- Enhancement in eRDS
- Change in the shutdown process for remote restart with MIB

- [Addition of functions]
Addition of the FAX function:
- Measures for G4 FAX
- Change in the specification of switching the name of sender on the FAX header
- Measure for number display of Canon FTP

- [Addition of functions]
Addition of the AirFAX function:
- Trial AiR FAX client
- Measure for the forwarding setting

(29/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

- [New functions]
Addition of new Send functions
- Deletion of passwords at exporting address books (CT-222)
- Auto-complete of address books
- Measures for OCR of PDF/A-1b
- PDF Ver control
- Advancement in Reader Extension
- Measures for RMServer9.0
- Show/hide the RMServer setting screen
- Warning about the data size in sending Email/IFAX
- Measures for URL transmission from Super BOX
- Measures for Power Point GOL2.0 of Office Open XML
- Scan of Irregular size originals(CT-206)

-[New functions]
Addition of new BOX functions:
- Saddle stitch folding (1 sheet) with Staple Finisher-B1/Booklet Finisher-B1
- Pickup of tab paper from the second cassette
- Measures for Nup log
[Details of Nup log function]
It is made possible to select the storage of NupLog in service mode.

- [New functions]
Addition of new COPY functions:
- Pickup of tab papers from the second cassette
- Saddle stitch folding (1 sheet) with Staple Finisher-B1/Booklet Finisher-B1
- Job interruption
- COPY VIVID

-[Service mode]
Staple Finisher-B1/Booklet Finisher-B1:Addition of new service mode
As the measure against paper misalignment (the last 3 sheets misalign in corner stapling, 3 sheets in the middle
misalign in saddle-stitching), a new service mode is added to make it possible to change the setting of finisher's
buffer operation.

-[Modification of field claim]


Modification of long logout time that is required when Uniflow is being used.
(C-Walk No. F2C01N081101801)

(30/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

[Addition of functions]
Addition of the MEAP functions:
- Enhancement in IMI
- Enhancement in the specification of SMS
- Enhancement of the encryption function
- Enhancement in Imaging
- Creation/release of the API for switching on/off of SSL for each URL of Servlet
- Measures for the transition to DeepSleep and recovery at the time of using the USB device
- Measures for irregular size papers & 2-sided scanning
- Enhancement of the control function
- Provision of the EAGLE function on the web

- CDS-based periodic update function (*See Caution)


Addition of "periodic update function"

[Caution]
Periodic update function regularly checks the presence of new firmware that is applicable to the device and
automatically downloads the firmware via CDS.
This function is geared toward users who agrees to use CDS. When upgrading to v51.01 or later, be sure to
give users an explanation about this function and instruction manual.
The following instruction manual is prepared:
Administrator's Guide (* Refer to the attachment.)
As for the details and settings of this function, refer to the following documents:
- CDS v1.1 Service Planning
- Service Manual of each copier
Attachment:
Administrator Guide EN

<DCON>
-[Modification of field claim]
Measures against hue variation due to smeared image in using coated paper:
The discharge current with a sufficient margin at low-speed image formation is set; too large a margin causes
hue variation.
As a measure against this issue, the target discharge current is decreased by approx. 15uA.

-[Modification of field claim]


Measure against the error that the productivity deteriorates when using tab papers:
As a measure against the error that shifted images are printed on the back of tab papers, ITB cleaning is
implemented per sheet of tab paper; therefore, the productivity deteriorates.
As a measure against this issue, a service mode item is added to determine the necessity of ITB cleaning at the
time of using tab papers.

-[Modification of field claim]


Modification of the error that the print speed may become low in some pages of a small amount of pages of 1
to 1 fixed reproduction job.

(31/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

- [Modification of error]
Modification of the error that printing does not stop when pressing the STOP key:
According to the sequence of pickup command of the controller and the DC controller, printing stops when
outputting up to 15 pages after pressing the STOP key.
As a measure against this issue, the sequence is changed to stop printing at an appropriate number of sheets.

- [Modification of error]
Further improvement for mottled blank:
By adjusting the fixing temperature in the setting of media administrator in user mode, image gloss is adjusted.
<Service information for the previous issue of mottled blank>
Japanese English
1. F2-T01-N09-10012 / F2-T01-N09-10014 (first)
Adjustment of the fixing temperature, etc.
2. F2-T01-N09-10032 / F2-T01-N09-10033 (second)
Position shift in primary transfer, etc.

<Staple/Booklet Finisher-A1 Stacker>


-Modification for Improvement in factory process

<Staple/Booklet Finisher-A1 Saddle>


-Modification for Improvement in factory process

<Staple/Booklet Finisher-A1 Folder>


- [Specification change]
Change for 4-fold Legal.

<Staple/Booklet Finisher-B1 Stacker>


- [Modification of error]
Modification of the error that the error avoidance jam is detected on the first sheet of the second set when
executing a job with the following setting; A3paper + Z-fold + 2-point stapling + multiple copy sets.
-Modification for Improvement in factory process

<Staple/Booklet Finisher-B1 Saddle>


-Modification for Improvement in factory process

<Staple/Booklet Finisher-B1 INSERTER FOLDR>


-Modification for Improvement in factory process

<Professional Puncher Integration Unit-B1 CON>


-Modification for Improvement in factory process

<Note>
-6. Limitations of version upgrading:
-7.Limitations of version downgrading:

(32/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<MEAP Administration Software>


-MEAP Administration Software v4.80
-SSOHLogin v2.4.0

<MEAP specification version>


-Meap Spec Version
5,6,7,9,10,11,13,14,15,17,18,19,25,26,27,29,30,31,32,33,34,35,36,37,38,39,40,41,44,45.46,47,49,50,51,52,5
3,54,55,56,57,58,59.

F2-T01-N09-10081-01 System v46.01/LANG. v46.01/HD Format v0615


/
FY9-4401-017(EFIG) <System>
FY9-4406-017(CKT) -The workaround is added because an error occurs when upgrading the version with Hold unavailable to the
/ version with Hold available using CDS.
November 17, 2010 See "Notes No.5" for details.

<HD Format>
[Additional model]
-SAMSUNG HM161GI
-WDC WD10TPVT-00HT5T0
-WDC WD1600BEVT-00A23T0

<Note>
-[Upgrading iR-ADV C7055 Series to iR-ADV C7055 Series_V2]
When you upgrade firmware v45.02 or before to v52.01 using CDS, you will need to have space for extended
HOLD function.
We will provide you with firmware v46.01, which supports space for
extended function.
When you upgrade the firmware to v52.01, make sure to upgrade it to
v46.01 first.
[Note]
When you upgrade v45.02 or later to v52.01 using SST or USB, the HOLD
function can be downloaded as mentioned in the limitation agreement
meeting.
When you upgrade the firmware v45.02 or before to v52.01 using CDS,
an error notification will be sent to email addresses set with CDS and
device/server (Code: 82007303, Message: Firm information was not
corresponding) because required space is not secured.
(However, space for extended HOLD function will be secured after you
upgrade the firmware to v52.01.)
Therefore, the HOLD function can be downloaded if you upgrade the
firmware to v52.01 from CDS again.

(33/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10074-02 MEAP v46.01/Staple_Booklet Finisher-A1 Saddle v9.01


/
None (EFIG) -Addition of description
FY9-4406-016 (CKT)
/ (Details: No.2-1)
October 7, 2010 [Modification of failure]
Modification of the jam at booklet printing that occurs due to collision of the 1st and 2nd sheets resulting from
the trail edge retaining lever's failure in working. (1096/11A1/11A2/11A3)

F2-T01-N09-10074-01 MEAP v46.01/Staple_Booklet Finisher-A1 Saddle v9.01


/
None (EFIG) <MEAP>
FY9-4406-016 (CKT) -[Modification of the error]
/ Modification of the error that a standby state of Updater improperly continues.
September 8, 2010
<Staple/Booklet Finisher-A1 Saddle>
-[Modification of failure]
Modification of the jam at booklet printing that occurs due to collision of the 1st and 2nd sheets resulting from
the trail edge retaining lever's failure in working.

F2-T01-N09-10065-03 (#)iR-ADV C9075 Series System Software v45.02/LANG. v45.02/DCON v37.01/UI-Send v45.00/RUI
/ v44.01/RUI Portal v44.01/Staple_Booklet Finisher-A1 Stacker v12.02/Staple_Booklet Finisher-A1 Stacker
FY9-4401-016 (EFIG) v8.01
FY9-4406-015 (CKT)
/ -Addition of the modification items (Details: No.1-13)
September 2, 2010 [Modification of field claim]
Modification of failure that the instruction for transit to MEAP application screen disappears and the control
panel freezes at the time of auto clear.

-Addition of the Affected Machines

F2-T01-N09-10065-02 (#)iR-ADV C9075 Series System Software v45.02/LANG. v45.02/DCON v37.01/UI-Send v45.00/RUI
/ v44.01/RUI Portal v44.01/Staple_Booklet Finisher-A1 Stacker v12.02/Staple_Booklet Finisher-A1 Stacker
FY9-4401-016 (EFIG) v8.01
FY9-4406-015 (CKT)
/ -Addition of missing description (Details: System No. 1-3)
August 19, 2010

(34/57)
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Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10065-01 (#)iR-ADV C9075 Series System Software v45.02/LANG. v45.02/DCON v37.01/UI-Send v45.00/RUI
/ v44.01/RUI Portal v44.01/Staple_Booklet Finisher-A1 Stacker v12.02/Staple_Booklet Finisher-A1 Stacker
FY9-4401-016 (EFIG) v8.01
FY9-4406-015 (CKT)
/ <System>
July 29, 2010 -[Modification of field claim]
As the measure against slow printing of specific data, modifications are made so that the rendering command
can be changed to another one when an image specified as transparent type can be rendered as transparent
image without transparent setting.

-[New function]
Modifications are made so that sublog is obtained when eRDS schedule error is detected though eRDS has been
turned ON. (Official firmware for investigation into the trouble "eRDS suddenly stops operation.")
-[Addition of new functions]
Newly adding the service mode for linkage with the HP controller.

-[Addition of new functions]


Newly adding the service mode to address the fault that the recognition rate of NewCardReader C1 is poor.
-[Modification of field claim]
DLG unknown error occurs with specific data. This failure is modified.

-[Modification of field claim]


When registering MEAP driver, access to a memory area other than for MEAP is established and the device
restarts. This failure is modified.
-[Modification of field claim]
Modification of the fault that freeze may occur when disconnecting a USB device during vein authentication.

-[New function]
A new function for adding SUBLOG acquisition date to SUBLOG name is added.
-[Modification of field claim]
When "Send to Myself" feature is used, the operator's mail address is included in the Author field of PDF file.
This failure is modified.

-[Modification of field claim]


When sending more than 999 pages of PDF images with "Job Build" feature, "E743-000" error occurs. This
failure is modified.
-[Modification of field claim]
When using Merge Job Blocks function, if double-stapling and Z-folding are specified, printing of A4 originals
on A4R paper becomes impossible, consequently leading to "unable to double-stapling", "image missing" or
other. This failure is modified.

-[Modification of field claim]


Modification of the fault that extremely small characters are printed when printing SAP spool file.

(35/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<DCON>
-[Modification of field claim]
In scanning originals from Feeder, if the scanning speed is slower than printing speed, the device goes into the
post rotation state, and printing speed becomes slow. This failure is modified.

<UI-Send><RUI><RUI Portal>
-Change with the version upgrade of System

<Staple_Booklet Finisher-A1 Stacker>


-In continuous paper delivery, if stack is removed before the tray is filled with paper, papers are delivered with
the tray not ascending to the paper exit, consequently causing paper misalignment. To address this issue,
correction is made so that the distance between papers is kept and the tray ascends to the paper exit during this
time.
-[New support]
50-staple cartridge is supported.

<Staple_Booklet Finisher-A1 Stacker>


-[Modification of field claim]
When printing 5 sheets of A3-size paper in double-sided mode and then performing 2-point stapling and Z-
fold, the first sheet of 2nd set causes a jam code "112F." This failure is modified.

F2-T01-N09-10057-03 System v43.04/LANG. v43.04/DCON v35.03/MEAP v44.05/Staple_Booklet Finisher-A1 Saddle v6.02


/
FY9-4401-015 (EFIG) -Addition of the Affected Machines
FY9-4406-014 (CKT)
/
July 6, 2010

F2-T01-N09-10057-02 System v43.04/LANG. v43.04/DCON v35.03/MEAP v44.05/Staple_Booklet Finisher-A1 Saddle v6.02


/
FY9-4401-015 (EFIG) -Correction of mistakes in writing (1-1)
FY9-4406-014 (CKT)
/
June 7, 2010

F2-T01-N09-10057-01 System v43.04/LANG. v43.04/DCON v35.03/MEAP v44.05/Staple_Booklet Finisher-A1 Saddle v6.02


/
FY9-4401-015 (EFIG) <System>
FY9-4406-014 (CKT) -[New service mode]
/ Addition of new service mode for silent mode.
June 1, 2010

(36/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


At the time of continuous scanning, the document store location can't be changed during the scan operation.
This failure is modified.
-[Modification of field claim]
The device freezes while displaying "Canceling" when the job end processing and the job start processing
internally competes. This failure is modified.

-[Modification of field claim]


Since LANDISK disregards the value and sends a response to the device, the device fails to perform the
processing, causing an error or reboot. this failure is modified.
-[Modification of field claim]
A long process time is required to output large PDF data. A modification is mode to resolve this inconvenience.

-[Modification of field claim]


After a MEAP application has been registered to the short-cut menu displayed at the upper part of Main Menu,
if it is stopped and then resumed from SMS, the short-cut button disappears. This failure is modified.
-[Modification of field claim]
In the image mode, the processing is not performed properly in accordance with the gray support value of
CPCA. In order to correct this, modifications are made.

-[Modification of field claim]


When CC-V/VI and Dept. ID Management are used, the login UI workflow differs from that of conventional
iR models. In order to match the workflow with CC-V of conventional iR models, modifications are made.
-[Modification of field claim]
Contrary to specification, "Recycled 2", "Plain 2" and "Paper that the user duplicated" are not supported in
printing FAX-received documents. Therefore, a modification is made.

-[Modification of field claim]


When AutoClear or AutoSleep (OFF/ON) occurs while the virtual keyboard is displayed on the CLS
authentication screen, the virtual keyboard disappears, but the screen does not return to the Main Menu screen.
This failure is modified.
-[Modification of field claim]
Since the device switches the special sequence prepared for improving the performance of Duplex Color Image
Reader-A1 between OFF and ON erroneously during the scan operation, E743 error occurs. To prevent this,
modifications are made.

<DCON>
-[New service mode]
A new service mode is added to work the fixing exhaust fan at the 45% duty drive until the registration for the
1st page is turned on, and after that, apply the conventional environment control.
-[Modification of field claim]
As the measure against bent ITB/toner escaping, the primary transfer condition for ATR patch, toner discharge
from developing assembly, transfer cleaner charging assembly is modified.

(37/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<MEAP>
-[Modification of field claim]
The LCD panel freezes while the finger vein authentication application is running. This failure is modified.

<Staple_Booklet Finisher-A1 Saddle>


-[Modification of field claim]
If the device goes into the adjustment mode while it is running a saddle booklet job to make multiple booklets
from 2 sheets of A3-size (solid color) originals, the saddle delivery sensor jam "11A1", the buffer sensor jam
"021D" or the saddle inlet sensor jam "11A3" occurs. In order to prevent this, modifications are made.

F2-T01-N09-10052-01 System v42.01/LANG. v42.01/DCON v34.02


/
FY9-4401-014 (EFIG) <System>
FY9-4406-013 (CKT) -Improvement in factory process
/
May 19, 2010

<DCON>
-[Modification of field claim]
When the Rekease holder shift cam phase sensor becomes impossible to sense properly for some reason, the
device repeats the opening and closing of bottle cap. This failure is modified.
Specifically, it is made impossible for the device to display E025-0xA0 (cap opening operation error) and
E025-0xB0 (cap closing operation error) errors. These error codes can be cleared in Service Mode.
* Only Bk is subjected.
-[Modification of field claim]
When the waste toner bottle has become full, the alarm is not noticed to eRDS. This failure is modified.

F2-T01-N09-10047-01 System v41.05/LANG. v41.05/MEAP v43.01/UI-Copy v36.02/UI-Box v36.01/WebDAV v41.01/SMCNT


/ v10.01/INSERTER FOLDR v3.01
FY9-4401-013 (EFIG)
FY9-4406-012 (CKT) <System>
/ -[Modification of error]
April 28, 2010 When the shutdown operation is performed while a document is being duplicated or deleted in Advanced Box,
ID overlapping state occurs and Advanced Box can't be opened. Therefore, the program to solve this failure is
added to this software.

-[Modification of field claim]


When "By Chapter" and "Front Cover/Inserted Sheet Settings Tab Paper (Inserted at the start of each chapter)"
are selected in iWPM and more than 2 sets are printed, unused sheets of tap paper are not ejected. This failure
is modified.

(38/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


When the print operation which is sent from UFR II is performed repeatedly, the gap between lines gets narrow
and output images get blue throughout page. This failure is modified.
-[Modification of field claim]
When a data consisting of mixture of portrait mode data and landscape mode data was stored with PDLtoBOX
function, if it is called up and printed with the booklet settings, faulty image occurs. This failure is modified.

-[Modification of field claim]


When the service mode item "PRNIPBLK" is set to ON, RAW print becomes impossible. As well, LPD print
becomes impossible. This failure is modified.
-[Modification of field claim]
When a jam occurs or the device runs out of paper during printing, the device stops the job at highly unusual
timing. This failure is modified.

-[Modification of field claim]


When multiple sets of documents that were stored using PDLtoBOX function are printed with the Print Side
Priority mode being ON, the device reboots at the 2nd set. This failure is modified.
(C-Walk No. F2C01N081039001)

-[Modification of field claim]


Missing characters occur with the PDF data including the embedded font and the reference font both of which
belong to the same font type (Helvetica). This failure is modified.
(C-Walk No. F2C01N081035001)

-[Modification of field claim]


The device keeps displaying "Scanning..." during the continuous copy operation. This failure is modified.
-[Modification of field claim]
When a FAX received document is forwarded to the AdvancedBox using WebDAV in the environment in
which "Use Divided Chunk Send for WebADV TX" is turned ON, "Use SSL" is turned OFF, or "Use Proxy"
is turned ON, 0KB file is forwarded. This failure is modified.

-[Modification of field claim]


When a specified Excel data (more than 25 characters close up) is printed in 50% reduction mode, some
characters are missing. This failure is modified.
-[Modification of field claim]
In rare instances, "Access Stored Files" button on the Main Menu is grayed out. This failure is modified.

<MEAP>
-[Modification of field claim]
UI freezing occurs because JavaVM refers to the font data that does not exist. This failure is modified.

<INSERTER FOLDR>
-[Modification of error]
Jam (17C2, 17B4) occurs during the pickup operation. This failure is modified.

(39/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

F2-T01-N09-10043-01 MEAP v42.02/HD Format v0614


/
FY9-4401-012 (EFIG) -Addition of the Limitation (No.7)
FY9-4406-011 (CKT) Devices which have the following combination of software installed cannot be upgraded from CDS. When
/ upgrading such devices, use SST or USB.
April 20, 2010 - System v40.xx /MEAP v38.xx
- System v40.xx /MEAP v41.xx

<MEAP>
-[Modification of error]
When the Proxy is used and Proxy authentication is required, the attempt to download firmware from CDS
fails. This error is modified.

*This failure occurs in the combination use of following kinds of software.


- System v40.xx /MEAP v38.xx
System v40.xx /MEAP v41.xx

<HD Format>
-[Addition of HDD models]
WDC WD2500BEVT-22A23T0

MEAP v41.01
F2-T01-N09-10040-01
/
<MEAP>
FY9-4401-011 (EFIG)
-[Modification of error]
FY9-4406-010 (CKT)
The memory space the system requires is gradually occupied and ultimately the system hangs up when the user
/
logs in/out the authentication screen, the user calls up the custom menu, or the auto clear occurs.
April 14, 2010
This failure is modified.

System v40.18/LANG. v40.18/MEAP v38.08/RCON v11.01/UI-Box v35.08/UI-Send v37.02/RUI v40.14/


F2-T01-N09-10035-01 RUI Portal v40.14/Browser v40.01
/
FY9-4401-010 (EFIG) -Addition of Note.
FY9-4406-009 (CKT) A change was made to the SRAM area. Therefore, the data in the main controller must be cleared with the
/ following service mode when the software is downgraded from v37.xx or later to v34.xx or earlier.
April 1, 2010 Service Mode (Lv.1) > Function > CLEAR > MN-CON > OK
* If it is not executed, shutdown will be impossible.

(40/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<System>
-[Modification of error]
On Inbox screen of Chinese, Korean and Taiwan models, the character "R" of "R-size paper" is erroneously
displayed as "!". This error is modified.
-[New service mode]
A new service mode is added so as to be able to switch the recover operation at tray full.
-[Modification of field claim]
In rare instances, an incoming call and an outgoing call collide and the device let both the FAX transmission
and reception operations go into the "Waiting" state, which cause the device to fail to print. This failure is
modified.

-[Modification of field claim]


When the name of an address list in Remote Address Book has been updated, the updated contents are, in some
instances, not noticed to UI. In order to correct this, modifications are made.
-[Modification of field claim]
Modifications are made so that all SMB protocols (TCP: 139 port) perform the retry operation when an error
is returned at CIFS protocol (TCP: 445 port) login access.
-[Modification of field claim]
When creating a PS file on SAP and then sending it to the device, an error occurs and the barcode on the file
is not printed correctly. This failure is modified.
(C-Walk No. F1C01N061052501)

-[Modification of field claim]


The device freezes while displaying the FAX transmission screen. This failure is modified.
-[Modification of field claim]
When copying, the device freezes while displaying "Scan and Printing" screen after it scans the original from
ADF. This failure is modified.
-[Modification of field claim]
It's impossible to perform the jam recovery during "Scan to Send" and "Fax Scan". However, there is no
explanation about this. Therefore, the following explanation is added to the Feeder Paper Jam handling screen
under > Settings/Registration > Function Settings > Common > Scan Settings.
Explanation:
Ineffective with Scan and Send, and Fax.

-[Modification of field claim]


When the job is sent via the LIPS driver, the internal counter overflows. This error is modified.
-[Modification of field claim]
When an unexpected operation (for example, a user tries to obtain a document from InBox while another user
is trying to delete a document in InBox frequently) occurs, the device displays the message "An error has
occurred for an unknown reason." This message is changed to the following one:
Cannot access the folder or file. It may have been deleted by another operation, or you may not have access
rights to it.

(41/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


When a jam occurs, in rare instances, the controller fails to communicate with Rcon, consequently causing
E732-0001.This failure is modified.
-[Modification of field claim]
If addresses are stored via LDAP, they fails to be sorted in alphabetical order.
This failure is modified.
(C-Walk No. F2C01N081021101)

-[Modification of field claim]


MeapSpecVersion 49, which identifies the new function of the cryptographic library provided by MEAP SDK,
is added.
(Information for identifying the function which only CUSA is allowed to use)
-[Modification of field claim]
When a specific PDF file is printed, the device reboots. This failure is modified.

-[Modification of field claim]


In rare instanced, the value of [100DF2GB/100DF2RG] under [Service Mode (Lv2) > COPIER >ADJUST
>CCD] becomes unable to change. Therefore, a modification is made so as to change it.
-[Modification of field claim]
The setting of dummy attribute becomes incorrect at the time of output from BDL driver. This failure is
modified.

-[Modification of field claim]


Pack Bit-formatted image judgment flag malfunctions at the time of output from BDL driver. This causes "PDL
DLG Unknown Error" To prevent this, modifications are made.
-[Modification of field claim]
As the way to improve the quality of high-compression PDF image (text), the color reduction mode (red pen
mode) is restored.

-[Modification of field claim]


Although "Service Mode Menu" was added to "COM-TEST", the process speed of "COM-TEST" became
slower than before. Therefore, modifications are made so that these functions are separated and data for each
function is sent separately (with a time lag).
-[Modification of field claim]
When PCL5 job is printed from the backbone system, no page is printed. But, the job log shows that the job
was completed correctly. This failure is modified.

-[Modification of field claim]


On the USB backup menu, Media/ReportPrint, which is planed to be added from the next product, is
erroneously displayed. Therefore, a modification is made so that it will be hidden.
-[Modification of field claim]
When HDD is formed with TPM being ON, the password information stored in SRAM is deleted. As the
measure against this, modifications are made so that the TPM-related files are backed up in the USB memory.

(42/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


When the density is changed on the screen that is displayed during printing, the pre-set post-print setting
deletion function is not enabled. This failure is modified.
-[Modification of field claim]
When the name of an address list for Remote Address Book is updated, the update is not noticed to UI. This
failure is modified.

-[Modification of field claim]


In the image processing between device and BDL driver, the dummy Attribute values (graphics, text) are
judged incorrectly. This failure is modified.
-[Modification of field claim]
Depending on the timing of recovery from Sleep mode, the initialization is executed twice and the network
goes into unavailable state. This failure is modified.
* Additional modification of measure (against the issue that the network goes into unavailable state upon
power-on) took to iR ADV C5051 Series System v37.03 /iR ADV C9075 Series System v37.04

[New function]
MeapWeb application is supported.

<MEAP>
-[Modification of field claim]
Although a card exist inside the Card Reader-C1, the auto clear time setting is reflected and the logout is
performed. In order to prevent the logout from being performed in such a state, modifications are made.
-[Specification change]
When the firmware is updated with CDS-Updater, the ongoing job is canceled by the forced reboot operation.
Therefore, modifications are made so that the job monitoring is performed before the forced reboot operation
in order for the device to reboot after the ongoing job terminates.
* If the device is still printing after 10 minutes, neither rebooting nor updating is performed.

<RCON>
-[Modification of field claim]
The device freezes while displaying the message "Performing multiple jobs..." during the continuous copy job
with a large volume. This failure is corrected.

<MEAP specification version>


-Addition of MEAP specification Version No.49

F2-T01-N09-10030-01 DCON v33.06


/
March 19, 2010 <DCON>
-[Specification change]
The waste toner full counter is changed from 30,000 to 60,000.
-[Modification of error]
The device which executes only B&W jobs does not supply color toner to the color developing assemblies.
This may cause indistinct image at the paper edge in the main scanning direction. This error is modifed.

(43/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of error]
Permanent measure against mottled blank image:
In keeping with the changes to hardware, the primary transfer ATVC parameter is changed.
* In order to benefit from this change, this software must be used in combination with System Software v37.01
or later.
-[Modification of error]
Permanent measure against mottled blank image:
The setting ranges of the fixing temperature for specific types of paper and the standby temperature are
changed.
* In order to benefit from this change, this software must be used in combination with System Software v37.01
or later.
-[Modification of error]
Permanent measure against mottled blank image:
In keeping with the changes hardware, the primary transfer current parameter is changed.

F2-T01-N09-10029-02 System v37.04/LANG. v37.04/DCON v31.05/RCON v10.03/MEAP v37.04/UI-Copy v35.07/UI-Box 35.05/


/ UI-Send v35.24/RUI v37.01/RUI Portal v37.01/SMCNT v8.01/Staple/Booklet Finisher-A1 Stacker v9.02/
FY9-4401-009(EFIG) Staple/Booklet Finisher-A1 Saddle v5.01/Staple/Booklet Finisher-B1 Stacker v5.01/Staple/Booklet Finisher-
FY9-4406-008(CKT) B1 Punch v5.01/Professional Puncher-B1/C1 v3.01/Professional Puncher Integration Unit-B1 CON v2.01
/
February 16, 2010 -Delete of mistakes in writing (1-25)

F2-T01-N09-10029-01 System v37.04/LANG. v37.04/DCON v31.05/RCON v10.03/MEAP v37.04/UI-Copy v35.07/UI-Box 35.05/


/ UI-Send v35.24/RUI v37.01/RUI Portal v37.01/SMCNT v8.01/Staple/Booklet Finisher-A1 Stacker v9.02/
FY9-4401-009(EFIG) Staple/Booklet Finisher-A1 Saddle v5.01/Staple/Booklet Finisher-B1 Stacker v5.01/Staple/Booklet Finisher-
FY9-4406-008(CKT) B1 Punch v5.01/Professional Puncher-B1/C1 v3.01/Professional Puncher Integration Unit-B1 CON v2.01
/
February 15, 2010 <System>
-[Modification of field claim]
Modification of the error that the device fails to enter the Deep Sleep mode
when many PCs with printer driver installed are connected to the network.
-[Modification of field claim]
The initialization timing of network board driver is changed so that network connection is available at machine
startup.

(44/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


The default in service mode >COPIER>OPTION>FNC-SW>PRT2SIDE is changed.
default:1(both side)
-[Change in service mode]
COPIER>COUNTER>DRBL-2>DL-STC is deleted.
COPIER>COUNTER>DRBL-2>STK-STC is newly added.
-[Modification of field claim]
Modification of the error that the paper type of tab paper cannot be obtained as MIB information with
connection to the multiple decks.
[New service mode]
The new service mode [Service Mode (LV1) > COPIER > OPTION > BODY > UI-CUST] is added.
-[Modification of error]
Modifications are made so that the UIs (e.g., Favorite Settings), which has been set in the SEND basic screen,
can be displayed after the SEND operation.

-[Modification of field claim]


The indication "Auto", which is displayed in the Send/FAX basic screen when "Auto" is selected as scanning
size, is changed to "Auto Size."
-[Modification of field claim]
Specifications are changed so that the logout from the "User Access Control for Advanced Box" screen is
performed automatically when the user has transferred from that screen to another one using any link of RUI.
-[Modification of field claim]
Modification of the error that the color mode selection screen is not displayed at log in/out operation if the copy
screen has been set as the initial screen.
-[Specifications change]
- Do not respond to a press of hard key (ID-key).
- Delete the "Logout" soft button.

-[New function]
The auto paper-size-to-color-mode association function is newly added.
-[Modification of field claim]
When the ADF has been changed from ADF-XD (1 path) to ADF-SU (reverse type), if the image quality
setting in User Mode stays "Productivity Priority Mode", a failure will occurs. In order to prevent this, a
modification is made so that the image quality setting is switched to "Image Quality Priority Mode."
-[Modification of field claim]
Like Japanese models, Auto is displayed and is set by default.
Modifications are made so that the received jobs are handled as PCL jobs when PCL has been selected.
-[Modification of field claim]
Modification of the error that certain PS files are not printed.

(45/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


Modifications are made so that the copier can creates a folder exclusive use for Favorite Settings and writes
data into it when no folder is found under the Send application folder.
-[Modification of field claim]
Modification of the error that the device whose basic screen has been set to the one other than Main Menu
restarts when login and logout operations are repeated.
-[Modification of field claim]
Modification of the error that the print error alert occurs during the tab paper printing in PLP environment and
as a result, printing becomes impossible.
-[Modification of field claim]
Modification of the error that the UI freezes when the job restart operation is suspended by a hard key.

-[Modification of field claim]


Modification of the error that the UI freezes when a shared resource received multiple access at the same time
during a large job.
-[Modification of field claim]
Modification of the error that the rendering process stops and an error occurs during PDL output.
-[Modification of field claim]
Modification of the error that, in rare instances, all the function buttons on the Main Menu become transparent.
-[Modification of field claim]
Modification of a fault in the function which compose images in the COPY screen.
[Modification of field claim]
The page feed operation is not performed properly. Therefore, modifications are made so that the position can
be updated correctly after delivery.

[Modification of field claim]


Modification is made to prevent logout at auto clear with the card inserted to card reader C1.
-[Modification of field claim]
Modifications are made so that the default setting of "Delete File After Printing" of the document stored in an
Inbox enables.
-[Modification of field claim]
Modification of the error that "Black Copy" button does not appear on the COPY screen even when "Allow
Black Copy/Print Job" function of Dept. ID Management has been set to ON.
-[Modification of field claim]
Modification of the error that the FAX function is not hidden even when the setting value '0' has been set in
Service Mode (LV2) > COPIER > OPTION > DSPKY-SW > UI-FAX.

(46/57)
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Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


In keeping with the specifications for other modes, modifications are made so that the pop-up screen for
checking the destination of Scan and Send function is not displayed when a Quick Menu which has been
specified to be implemented immediately is called out.
-[Modification of field error]
Modification of the horizontal extension of image that occurs when the export file of each setting is imported
to a device having a different configuration.
-[Modification of field claim]
Modification of the error that the BDL space lacks when the BDL data is printed in B&W mode on the custom
size paper.
-[Modification of field claim]
Modification of the error that, in rare instances, the device goes into the FAX reception rejection state.

-[Modification of field claim]


Modifications are made so that 2-byte characters can be input in the User Name field of Authentication pop-
up window, which is displaced under Scan and Send > Address Book > Register > Register New Dest. > File
> Browse.
-[Modification of field claim]
In the case where Document Scan Lock function is activated, "Options Limited" is set to OFF by default.
-[Modification of field claim]
Modification of the error that the PCL spool file is not printed correctly.
-[Modification of field claim]
Modification of the error that the device hangs up with the message "Scanning.." when "Start Copying" and
"Start Storing" buttons are pressed at the same time.

-[Modification of field claim]


Modification of the error the device stops the driver operation when a USB memory without serial number is
connected, and then becomes unable to recognize any USB memories.
-[Modification of field claim]
Modification of the error that the login screen is displayed at the time of SMB transmission to the Advanced
Box even when SMB authentication has been set to OFF (default).
-[Modification of field claim]
Modification of the error that the device displays the message "An error has occurred for an unknown reason."
instead of displaying the authentication management screen when data stored in the Advanced Box is browsed
from the Scan and Store.

(47/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of field claim]


In order to prevent the sudden power shutdown during the initialization process of Advanced Box,
modifications are made so that the device can keep displaying the shutdown impossible notice until the process
is completed. The restore process is also added in case that the forcible power cycle during that process breaks
management files and others.
-[Modification of field claim]
Modifications are made so that a message urging the user to log out can be displayed in the status line when
the user logs in to the Advanced box or the network in Default Authentication.
-[Specifications change]
The logout speed in the card authentication login/logout function under the Quick Menu is increased.
-[Specification change]
Japanese SMCNT is added to overseas models.

-[Specification change]
Modifications are made so that the device can recover from the sleep mode in response to an operation from
VNC clients.
-[Specification change]
Multiple key arrangements are available for USB keyboard of MEAP application. The USB keyboards can be
operable from the third party application.
-[Specification change]
Documents in User Box/Super Box can be backed up to/restored from USB-HDD.
-[Specification change]
The hue of copy images is reviewed totally and id adjusted again.

<DCON>
-[Modification of field claim]
Modification of the error in sequence swithing in the operation with mixed papers of heavy paper inserter
pickup and plain paper main unit pickup.
-[Modification of field claim]
In the case of custom paper size with paper length of 297.1 to 314 mm, jam may occur when using duplex
mode. Inconsistency in duplex circulation control is corected.
-[Modification of field claim]
Uneven density at regular interval on image in the main scanning direction may occur due to fault in charging.
Correction in discharge current level control in the first operation in the morning is made.

<RCON>
-[Modification of field claim]
Modification of the error that E743 error occurs when unsupported short size original (length: 124mm) and
large size originals are scanned in the Different Size Originals mode.
-[Modification of field claim]
Modification of the error that E743 error occurs when unsupported short original (length: 95mm) is scanned
from the DF in the Different Size Originals mode.

(48/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<MEAP>
-[Modification of error]
Modification of SSO-H:
Modification of the error that Role (user operation right information) cannot be exported from the export screen
in SSO-H management screen.
-[Modification of error]
Modification of SSO-H:
Modification of the error that a user other than the administrator can access the screens which should allow
only administrator to access even if ACQ has been set to ON.
-[Modification of field claim]
Modification of the error that the firmware updating from UGW fails when accessory equipment such as
Finisher is connected to the device.
-[Modification of field claim]
Modification of the error that IMI becomes unable to submit the other scan jobs after it submits a scan
job.(MieLand:EMB-090005101)
-[Modification of field claim]
The following message is newly added. This message is displayed when the user did not perform the logout
operation properly.

<Staple/Booklet Finisher-A1 Stacker>


-[Modification of error]
The position of stapling may be displaced due to the interference between the alignment plate and the sheet
plate. Modification is made to separate the alignment plate from paper before stapling.

<Staple/Booklet Finisher-A1 Saddle>


-Version upgrading due to correction in factory mode

<Staple/Booklet Finisher-B1 Stacker>


-[Modification of error]
Modification of the error that the position of stapling may be displaced in continuous operation of stapling at
single location.

<Staple/Booklet Finisher-B1 Stacker>


-Version upgrading due to correction in factory mode

<Professional Puncher-B1/C1>
-Modification of inner control

<Professional Puncher Integration Unit-B1 CON>


-Modification of inner control

(49/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-Addition of MEAP specification version(v46)

[MiELand information]
EMB-090005101

F2-T01-N09-10024-01 System v36.01/ LANG. v36.01/ SMCNT v6.01/ DCON v30.01/Staple/Booklet Finisher-B1 Stacker v4.01,
/ Saddle v4.01/HD Formt v0612
FY9-4401-008(EFIG)
FY9-4406-007(CKT) <System>
/ -Version upgrade in association with the addition of new factory mode
February 08, 2010
<DCON>
-[Modification of error]
Random uneven density occurs when the following service mode item is executed: [Service Mode >
FUNCTION > MISC-P > 1ATVC-EX]. Therefore, the discharge current control and ATVC are optimized.

-[Modification of error]
Modification of the error that blank image occurs due to an disengagement error of interlock when doors
having the interlock mechanism (front door/multifeed tray/left delivery door) are opened.
-[Specifications change]
The waste toner box full count is changed from 300,000 images to 600,000 images. (Only EU)

<Staple/Bookler Finisher-B1 Stacker, Saddle>


-Version upgrade in association with the addition of new factory mode

<HD Formt>
-Additional model
-Additon of the Note (No.2)

DCON v24.01

F2-T01-N09-10018-01
<DCON>
/
-[Modification of the claim]
FY9-4401-007(EFIG)
[Measures against mottled blank on image]
FY9-4406-006(CKT)
Because of the introduction of new type (thin type) ITB belt, the ITB drive assembly and the drum drive
/
assembly cause resonance due to phase difference, which causes a rotation error when the ITB motor rotates
January 14, 2010
at 1/3 speed for the full-color job. In order to prevent this, the ITB gain is optimized to make allowance for the
phase difference.

(50/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

System Software v34.05/LANG. v34.05/DCON v23.02/MEAP v32.01/HD Format v0611

<system>
-[Modification of the field claim]
F2-T01-N09-10015-01
Modification of DLG unknow error which occurs during printing.
/
-[Modification of the field claim]
FY9-4401-006(EFIG)
Modification of E743-0000 error which occurs during copying after FAX transmission.
FY9-4406-005(CKT)
-[Modification of the field claim]
/
Modification of the failure that the UI freezes after opening/closing some Additional Functions modes/ System
January 08, 2010
Monitor screen/Jam screen approx 1300 times (total number of times between power-on and power-off).
-[New function]
The following service mode items are added as the ones exclusive use for the PDL function.
(LV2) COPIER>AJUST>COLOR

-[New function]
The following service mode items become the ones exclusive use for the COPY/PDL function, though they are
the items exclusive use for the COPY function.
(LV2) COPIER>AJUST>COLOR
-[Modification of the field claim]
The following service mode for switching the type of ITB belt is added as the measure against the mottled
blank on image issue.
(LV2)COPIER>OPTION>IMG-TR>ITB-TYPE
-[Modification of the field claim]
As the measure against the mottled blank on image issue, primary transfer current offset service mode for each
speed is added.
(LV2)COPIER>ADJUST.HV-TR>
-[Modification of the field claim]
E611 error has been displayed when the reboot in FAX transmission process occurred 10 times within 12 hours.
However, the specification is so changed that the error code is displayed when the reboot in FAX transmission
process occurred 3 times within 12 hours.
-[Specification change]
The hue of copy images is reviewed totally and is adjusted again.

(51/57)
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Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<DCON>
-[Measures against mottled blank on image]
Change into the thin ITB caused sandy fogged image attributed to the pick-up separation roller, and therefore
the value of Vback is changed. Also the Vcont limiter is raised to correct the density.
-[Measures against mottled blank on image]
Negative effects of the thin ITB (; white spots, toner dropping from the cleaner) occur. The transfer current is
changed to the optimum value.
-[Modification of the claim]
[Measures against mottled blank on image]
Paper dusts absorbed in the secondary transfer roller are caught in the cleaning blade. Secondary transfer static
elimination high voltage (; -3kV) is applied at sheet-to-sheet interval and last rotation.

-[Modification of the claim]


[Measures against mottled blank]
Paper registration-on timing is reviewed according to the change in the speed of the ITB.
-[Modification of the claim]
[Measures against mottled blankItem on image]
The sampling interval of ITB displacement control is changed according to the change in the ITB speed. The
torque of the steering motor and sampling interval are changed.
-[Modification of the claim]
[Measures against mottled blank on image]
The ITB is made thinner and the speed of the ITB circumference is decreased.
The speeds of the drum and the ITB are increased by 0.15%, and fine tuning for the patch reading timing is
performed.
-[Measures against mottled blank]
[Measures against mottled blank]
Hue changes due to the change in the primary transfer current according to the change in the ITB.
The ATR patch target is changed.

-[Modification of the claim]


[Measures against mottled blank on image]
The primary transfer current is changed according to the change into the thin ITB belt. To prevent faulty image,
etc. due to this change, the development Vback table is changed downward.
-[Modification of the claim]
[Measures against mottled blank on image]
The engineering value of the primary transfer current is changed.
-[Modification of the claim]
[Measures against mottled blank on image]
Primary transfer current offset service mode for each speed is added.
Item name: Level2 COPIER>ADJUST>HV-TR>
-[Modification of the claim]
[Measures against mottled blank on image]
The function of setting the thickness of the ITB belt (Old,New) is added.

(52/57)
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Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<MEAP>
-[Modification of the field claim]
Modification of the error that, in a state in which SMB authentication has been turned OFF, the login screen is
displayed at the time of transmission to Advanced Box via SMB.

<HD Format>
-[Additional model]
Hitachi HDS721016CLA382
Hitachi HDS721010CLA332
WDC WD10EVDS-63U8B0

F2-T01-N09-10011-02 System v33.02/ LANG. v33.02


/
FY9-4401-005(EFIG) -Addition of the Affected Machines
FY9-4406-004(CKT)
/
January 05, 2010

F2-T01-N09-10011-01 System v33.02/ LANG. v33.02


/
FY9-4401-005(EFIG) <System>
FY9-4406-004(CKT) -[Modification of the error]
/ Modification of the error that access to the Advanced Box is rejected on rare cases when files are stored to the
Decembe 17, 2009 Advanced Box continuously.
-[Modification of the field claim]
Modification of the error that the file being processed is deleted when the network connection is terminated
during the file write operation in SMB server.

F2-T01-N09-10009-01 System v32.04/LANG. v32.04/DCON v21.01/MEAP v31.01/SMCNT v5.01


/
FY9-4401-004(EFIG) <System>
FY9-4406-003(CKT) -[Modification of the field claim]
/ Modification of the error that the device with the puncher unit keeps displaying "Active" when the following
Decembe 17, 2009 service mode is executed: Service Mode > Sorter > FUNCTION > FN-SENS2. (JP Claim)
-[Modification of the field claim]
Modification of the error that the following service mode item had the incorrect value: Service Mode >
COPIER > Display > MISC > Y/M/C-DRM-LF.

(53/57)
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Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Modification of the field claim]


Modification of the error that "#099 (DLG error)" occurs when "Always Rasterize at Host" is activated in the
UFR II printer driver. (JP Claim)
-[Modification of the field claim]
Modification of the error that small size letters are printed in thin when a thin font type is used.. (JP Claim)
-[Modification of the field claim]
Modification of the error that dark density areas are printed as solid color areas because of poor gradation
expression if the color mode is set to monochrome in the printer driver. (JP Claim)
-[Modification of the error]
Modification of the error that the logon attempt is rejected in a state in which the magnetic card authentication
screen is being displayed.

<DCON>
-[Modification of the field claim]
Modification of the error that the setting value of the following service mode item (for the secondary transfer
static eliminator bias) is not reflected.
-[Modification of the error]
Modification of the error that the new saddle-stitch position setting does not take effect in the job of folding
only one sheet after the saddle-stitch position of the Finisher-B1 has been changed.
-[Modification of the error]
Modification of the error that the punch hole horizontal registration position cannot be adjusted in the service
mode for the Finisher-A1s.

-[Modification of the error]


Modification of the error that the distance between the paper edge and the punch hole cannot be adjusted in
the service mode item for the Finisher-B1s.
-[Modification of the error]
Modification of the error that the backup becomes impossible with the service mode items for the Finisher.
-[Modification of the error]
The new settings for the following service mode items didn't take effect. In order to modify this, modifications
are made.
-[Modification of the field claim]
The device keeps displaying [ACTIVE] when the following service mode is executed: Service Mode >
COPIER>FUNCTION>MISC-P>INTR-EX.

(54/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

<MEAP>
-[Modification of the field claim]
Modification of the error that the following scan job can not be submitted after the previous scan job is
submitted with IMI.
-[Modification of the error]
Modification of the error that the logon attempt is rejected in a state in which the magnetic card authentication
screen is being displayed.

<SMCNT>
-SMCNT is upgraded, accorded with upgrading System version.

F2-T01-N09-10006-01 System v31.02/LANG. v31.02


/
FY9-4401-003(EFIG) <System>
FY9-4406-002(CKT) -[Modification of the error]
/ Modification of the error that the FAX data is deleted when the FAX forwarding fails.
Decembe 08, 2009 -[Modification of the field claim]
Modification of #751 that occurs in SMB transmission.
-[Modification of the field claim]
Modification of E611 error that occurs in the FAX transmission.

F2-T01-N09-10005-02 System v30.30/LANG. v30.30/DCON v20.07/RCON v6.01/MEAP v30.13/UI-Copy v30.11/UI-Box v30.10/


/ UI-Send v35.10/UI-Intro v30.01/RUI v30.19/RUI Portal v30.19/Sdict v30.01/MEDIA v4.03/Browser v20.09/
FY9-4401-002(EFIG) SMCNT v4.05/Mobile Print v2.01/Staple/Booklet Finisher-A1 Stacker v7.01
FY9-4406-001(CKT)
/ -Correction of mistakes
Decembe 08, 2009 Wrong path: Inner Booklet Trimmer-A1 v1.02
Correct path: Inner Booklet Trimmer-A1 v4.02

F2-T01-N09-10005-01 System v30.30/LANG. v30.30/DCON v20.07/RCON v6.01/MEAP v30.13/UI-Copy v30.11/UI-Box v30.10/


/ UI-Send v35.10/UI-Intro v30.01/RUI v30.19/RUI Portal v30.19/Sdict v30.01/MEDIA v4.03/Browser v20.09/
FY9-4401-002(EFIG) SMCNT v4.05/Mobile Print v2.01/Staple/Booklet Finisher-A1 Stacker v7.01
FY9-4406-001(CKT)
/ <System>
Decembe 07, 2009 -[Deletion of Service mode]Unnecessary items in service mode are deleted.
-[Addition of Service mode]Clear key in the case of E611-0000 is added in service mode.

(55/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-[Addition of Service mode]Display of the version of BOX checker is added.


-[Addition of Service mode]Permission of JAL Advanced Box linkage is added.
-[Addition of Service mode]Dmax offset is added.
-[Measure for field calim]Correction of the fault that the functions of copy, fax, scan and send, scan and store
cannot be used.
-[Measure for field calim]Correction of the fault that the message 'Scan and Store Waiting to scan...' remains
to be displayed.
-[Measure for field calim]Correction of the fault that the same license file (reuse license) cannot be used after
executing 'Initialize All Data/Settings' in user mode.

-[Measure for field calim]Correction of the fault that WebBrowser version is not displayed after executing
HDD-CLEAR (CheckType2).
-[Measure for field calim]Correction of the fault that accessory check is not applied to FAX at version
upgrading in service mode.
-[Measure for field calim]Correction of the fault that a folder name of 14 bytes is not displayed when referring
to SMB in Scan Send.
-[Measure for field calim]Correction is made to toggle the status display as follows; 'The hard disk needs to be
replaced. (Call service rep.)' in status at occurrence of a fault in HDD/'System Management Mode' when
entering System Management mode.

-[Measure for field calim]Measures for high speed Login processing on the initial screen of custom menu are
taken.
-[Measure for field calim]The data size to display in backup/restore history of Advanced Box is incorrect. The
method of calculating the backup data size is corrected. (C.USA Claim)
-[Measure for field calim]Correction of the fault that Main menu appears after restarting the device in the case
that application whose startup takes substantial time is set on the initial screen that appears after startup/
recovery.

-[Measure for field calim]It is made possible to enter service mode by pressing '*+1+5+9+3+5+7+2+5+8+*'
from VNC.
-[Modification]The specification is changed so that callout in PDF is not displayed on SEND screen with JPEG
and TIFF.
-[Modification]Correction of the fault that staple or punch is performed on the different positions from those
with the existing machine with CanonPDF installed when specifying staple or punch for the data output in
Landscape. (Actual performance item 13)

-[Measure for field calim]Correcction of the fault that iR responds to negotiation with SNMPv3 from the host
even with the following setting; SNMPv1=ON, SNMPv3=OFF.
(Use System Software v30.30 and later to accomodate HP-made device management tool.)
-[Measure for field calim]The erroneous display 'LIPSLX' is corrected to the correct one 'UFRII' when
obtaining PDL information during obtaining MIB information.
(Use System Software v30.30 and later to accomodate HP-made device management tool.)

(56/57)
F2-T01-N09-10119-04

Service Info. No.


/
Version No.
System CD-ROM No.
/Modifications
/
Date

-Chinese, Korean and Taiwanese Supported.


-The type of key arrangement for soft keyboard, which is displayed when the destination is set to Europe and
the language is set to English, is changed from the US type to the UK type.

<DCON>
-[Modification]Modification of the error that a small-size sheet is not delivered forcedly when the sheet
stopped due to jamming or other in the Buffer Unit installed between the Copier and the Multi-drawer Paper
Deck.
-[Modification]A modification is made so that the waste toner full sensor value is displayed at
COPIER>DISPLAY>SENSOR>W-TNR-1.

<UI-Copy>
-[Modification]Modification of the error that, in the copy job, a job mode called up from the custom menu is
not reflected.

-Addition of Note
-Addition of MEAP specification version (v40,41,42,44 snd 45)

F2-T01-N09-10003-01 System v25.30/LANG. v25.30/DCON v12.03/RCON v2.09/MEAP v25.24/UI-Copy v20.03/UI-Box v25.03/


/ UI-Send 25.16/UI-Intro v10.04/RUI v25.04/RUI Portal v25.04/Sdict 1.03/VoiceDict v2.02/VoiceDict-R
FY9-4401-000(EFIG) v3.01/MEDIA v3.04/WebDAV v20.22/Browser v20.08/SMCNT v3.10/MobilePrint v1.03/G3 FAX v1.01/
/ KEY v3.03/CA v3.03/G3 FAX v1.01/Finisher-A1 Stacker v6.03/Saddle v4.01/Folder v2.01/Finisher-B1
November 19, 2009 Stacker v3.03/Saddle v3.01/Punch v3.01/Inner FinisherA1 v1.02

- The first release

(57/57)

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