CHAPTER 1 2 and 3

The Manila Traffic and Parking
Bureau Under the Administration

of Manila Mayor Isko Moreno
DUANAN, JOHN PATRICK P.

(LEADER)
MEMBERS:
ACEVEDO, LLOYD CEDIE D.
BORJA, ARVIN C.
CASTRO, KARLO A.
DELA CRUZ, HOMER I.
MAMALATEO, RONADEL F.
SALDANA, FIDER M.
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Chapter 1
THE PROBLEM AND IT’S BACKGROUND
Introduction
Traffic congestion is a condition of traffic delay (when the flow of traffic is
slowed below reasonable speed) because the number of vehicles trying to use the
road exceeds the traffic network capacity to handle them. (Weisbrod, Vary and
Treyz, 2001) and also traffic congestion usually relates to an excess of vehicles on
a portion of roadway at a particular time resulting in speeds that are slower
sometimes much slower than normal or free flow speed. (Cambridge Systematics
and TTI, 2005)
This study will take place in the City of Manila specifically to the 5 th
Legislative District of Manila, the area of the district is 11.56km2 that consists of the
following streets Ermita , Intramuros , Malate , Paco (Southern area) , Port Area ,
San Andres Bukid (Including Manila South Cemetery). It is composed of 180
barangays from barangay 649 to barangay 828 with population of 366,714 as of
2015.
In the virtue of ordinance 7815 Manila Traffic and Parking Bureau was
created approved by the former Mayor Alfredo S. Lim dated November 8, 1993
and also in this ordinance cited the function and its power of MTPB. As in the
discussion of the function of MTPB in this ordinance said that, MTPB must enforce
law, ordinances, rules and regulation on traffic and parking. MTPB must also
determine and recommend the flow of thorough fares and streets, the designation
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of proper loading and unloading areas for vehicles, parking areas, perform other
related task or those which may be assigned to it by the Mayor.
MTPB has a controversies on its personnel whether in the past and current
administration. On the past issues on traffic enforcer of MTPB. MTPB personnel
allegedly involved to anomalies of extortion. A foreigner violated number coding
traffic law in the City of Manila, the said traffic enforcer of Manila Traffic and Parking
Bureau ask for 2,000 pesos in exchange for the traffic violation of the foreigner.
(Jauhn Villarual, ABS-CBN News 2019).
While on the other hand Manila Traffic and Parking Bureau in the present
time has its issue over their parking attendant. Twenty five (25) MTPB parking
attendants have been relieved on their jobs because of improperly charging
motorists for parking fees. Aside from issue of parking fees these parking attendant
was relieved for wearing improper uniform and attitude problems while on duty.
This action was taken after the MTPB acted on the complaint of public from written
complaints and via social media. (MTPB RELIEVES 25 PARKING ATTENDANT,
manila.gov.ph September 10, 2019).
The new administration of MTPB were introduced by Mayor Francisco “Isko
Moreno” Domagoso was all disciplined because of that controversies. The new
MTPB performed their functions properly and effectively, the traffic rules and
regulation are strictly implemented. There is no way to them to do corruption
because of One Strike Policy given to them by the Mayor of the City.
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The objective of this study is to determine the public perception towards the
effectiveness of the functions of MTPB in terms of traffic congestion and also to
get the feedback of public on the changes were introduced to MTPB on their
functions and rules and regulation also the significant difference between the
perception of the public to the performance of the functions of MTPB.
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Setting of the Study
This study will take place in the City of Manila specifically to the 5th
Legislative District of Manila, the area of the district is 11.56km2 that consists of the
following streets Ermita , Intramuros , Malate , Paco (Southern area) , Port Area ,
San Andres Bukid (Including Manila South Cemetery). It is composed of 180
barangays from barangay 649 to barangay 828 with population of 366,714 as of
2015.
District 5 of Manila City serves as the civic center of the city, bearing the
seat of city government and a large portion of the area's employment, business,
and entertainment activities. Private and government offices, museums, and
universities thrive in the said district. It is also home to famous tourist attractions
and landmarks such as the famous Walled City known today as Intramuros, and
Rizal Park, the premier national park of the Philippines.
Source: https://en.wikipedia.org/wiki/Legislative_districts_of_Manila
Figure 1: 5th District of the City of Manila
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Theoretical Framework
This study will be anchored in the Dominos Theory. (Heinrich 1980) the
causes and effect were defined in Theory of Heinrich wherein he likened the
accident sequence in dominoes knocking each other down in a row. As per the
Domino’s theory, there were number of aspects that contribute to an accident. The
different stages described as Social Environment and Ancestry, fault of the person
(carelessness), unsafe act of condition and followed by accident and injury.
The Domino’s Theory, this states that three stages are because of “mistake
of people”. Human error is one of the utmost reason of many road traffic accidents
due to the fact that on the first stage, the people in specific surroundings and their
different well-being can effect on the society especially in movement of vehicle.
The second stage is about the fault of person (carelessness), it tackles about the
application of person based on their level of knowledge in Traffic Rules and
Regulations. The third is about the unsafe acts of condition, being unaware and
not applying the knowledge about the traffic education will be one of the reasons
to do unsafe act and unfortunately ended to accidents, injuries or fatalities. The
Domino theory stated that 88% of all accidents are caused by unsafe acts of
people.
This theory will apply to this study, the theory states that carelessness of
people is the cause of accident if there is no traffic enforcers in the surrounding
most of the drivers will not follow the traffic rules and regulation, also there is no
traffic enforcer will apprehend the violators. The Manila Traffic and Parking Bureau
is created in the City Manila to enforce all laws, Ordinances and Traffic rules and
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regulation about traffic and parking so that the road users will be guided to avoid
the carelessness of people in the City.
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Conceptual framework:
This study is anchored to Ordinance No. 7815 an ordinance creating a
Manila Traffic and Parking Bureau defining its powers and functions, appropriating
funds for its operation and for other purposes, cited in section 1 that, Pursuant to
Section 458 of the Local Government Code there is hereby created a Traffic and
Parking Bureau under the Office of the Mayor to perform the following functions:
1. Enforce all laws ,ordinance, rules and regulations on traffic and parking ,and
cause the apprehension of violators thereof, including the collection of prescribed
fines, 2. Determine and recommend the traffic flow of thoroughfares and streets,
the designation of pay and no-pay parking areas, the loading and unloading areas
no- parking areas and the installation of billboards and signs for the purpose and
Operate and maintain all designated pay and no-pay parking areas including the
collection of approved parking fees and also Cause of the towing of illegally-
parked and stalled vehicles and the collection of towing and impounding fees
therefor, 3. Coordinate with all concerned agencies and offices involved in traffic
and parking management in the performance of its functions. Lastly, performing
other related tasks or those which may be assigned to it by the Mayor.
The above mention function of MTPB suites to answer the problem of the
study, specifically sub problem 1 the changes introduce in MTPB under the new
administration of Manila Mayor Francisco “Isko Moreno” Domagoso and sub
problem 2 perception of the public about the function of MTPB precisely in City
Ordinance 7815.
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Paradigm of the Study
INPUT PROCESS OUTPUT

1. What are the 1. Descriptive 1. Perceived of
demographic profile of
Research the
the respondents in
terms of: Method effectiveness
1.1 Age
of the
1.2 Gender 2. Survey
1.3 Employment Status function of
research
2. What are the changes
MTPB
that were introduced in method &
the MTPB under the 2. The changes
data analysis
administration of Manila
introduce to
Mayor Francisco “Isko
3. Survey
Moreno” Domagoso in MTPB under
terms of: Questionnaire
the
2.1. Organizational
structure 4. Document administratio
2.2. Organizational
Analysis n of Manila
objectives
2.3. Operation Mayor Isko
2.4. Personnel
Moreno.
management
3. What are the
perception of the
public about the
functions of MTPB
precisely in City
Ordinance 7815 in
terms of:
3.1. Traffic Enforcement
3.2. Traffic
Management
3.3. Traffic Fee and Fine
Collection
4. Is there significant
difference between the
perception of the
public towards the
functions of MTPB?
FIGURE 2 Paradigm of the Study
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The paradigm of the study uses the Input-Process-Output model of
analysis Input block shows the problems demographic profile of the respondents
in terms of age, gender and employment status, what are the changes that were
introduce in the MTPB under the new administration of Manila Mayor Francisco
“Isko Moreno” Domagoso in terms of: organizational structures, organizational
objectives, Operation and Personnel management, What are the perception of the
public about the functions of MTPB precisely in City Ordinance 7815 in terms of
Traffic Enforcement ,Traffic Management , and Traffic Fee and Fine Collection.
The significant difference between the perception of the public towards the
performance of the functions of the Manila Traffic and Parking. The process block
shows the method/s of research descriptive research method, survey research
method, data analysis and survey questionnaire also document analysis to utilized
in obtaining answers to the problem. While the output block show the result of
perceived of the effectiveness of function of MTPB and the changes introduced
under the administration of Mayor Isko Moreno.
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Statement of the Problem
1. What are the demographic profile of the respondents in terms of:
1.1. Age
1.2. Gender
1.3. Employment Status
2. What are the changes that were introduce in the MTPB under the new
administration of Manila Mayor Francisco “Isko Moreno” Domagoso in terms
of:
1.1 Organizational structures
1.2 Organizational objectives
1.3 Operation
1.4 Personnel management
3. What are the perception of the public about the functions of MTPB precisely in
City Ordinance 7815 in terms of:
3.2. Traffic Management
3.3. Traffic Fee and Fine Collection
4. Is there significant difference between the perception of the public towards the
performance of the functions of the Manila Traffic and Parking Bureau?
Hypothesis
There is no significant difference in the perception of the public towards the
performance of the functions of the Manila Traffic and Parking Bureau.
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Scope and Limitations
This research will be covering and limited only in the public perception over
the function of MTPB, the drivers and MTPB personnel of 5th Legislative District of
Manila, it will be done upon the final term of the school year 2019 – 2020.
The Setting – This study will only be limited in the 5th Legislative District of Manila,
that consist of the following streets Ermita, Intramuros, Malate, Paco (Southern
area), Port Area and San Andres Bukid including Manila South Cementery.
The Subjects – This study focuses to determine the public perception towards the
effectiveness of function of MTPB in terms of traffic congestion.
The Respondents – The study will be based on the perception of 50 MTPB
personnel and 50 public utility vehicle drivers. The researchers selected drivers
and MTPB personnel because they have more knowledge regarding matter of the
study, the researchers will obtain the valuable feedback that they will share to the
study.
Time Frame – The study will be on the 1st semester of SY 2019-2020 that will
covers a period of 5 months.
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Significance of the Study
The result will be of great help to the following:
City government of Manila– this will help the city government of the City of
Manila to determine importance of having a better traffic rules and regulations
and for them to know what else is missing and what would be added to their new
implemented rules under the new administration of Mayor Isko Moreno. It will
also help them to know the thoughts and ideas of individuals who are residents of
Manila and even better the tourist of Manila.
The Manila Traffic and Parking Bureau (MTPB) – the result of this study will be
of great benefit to the Manila Traffic and Parking Bureau more on how the drivers
of public utility vehicle perceived on their functions. It will also help them to
improve and developed their performance regarding to the nature of their work.
The Drivers – this study will be a tool for the drivers to give their feedback on
how the MTPB traffic enforcers and parking attendants behave on their functions
and responsibilities in managing flow of traffic, interact with apprehended
motorists and proper collection of parking fee.
The Future Researchers – this study will guide those future researchers on
conducting their future research and serves as a ground tool for conducting
another studies for their reference.
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DEFINITION OF TERMS:
The researchers defined the following word for clarification and for better
understanding, the important terms used in this study have been defined hereby:
Apprehension – Law enforcement responsibility where they are required in taking
action at once to prevent continued and future violation.
Administration – The activity of a government or state in the exercise of its powers
and duties.
Driver – any person having control of the directional and motive power of a vehicle.
Effectiveness – is the degree to which objectives are achieved and the extent to
which targeted problems are solved.
Manila Traffic and Parking Bureau – refers to the City’s organization or office
designated and authorized to perform traffic engineering, planning, education
and enforcement activities.
Motor Vehicle- means any conveyance designed to be self-propelled and includes
any vehicle designed to be propelled by electric power obtained from overhead
wires but not operated upon rails.
No Parking area – means a portion of a thoroughfare between two consecutive
“No Parking” signs and with arrows appointing generally towards each other
or other appropriate signs.
Parking area – means a portion of the thoroughfare where parking is permitted as
indicated by appropriate notices or parking signs.
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Personnel Management – defined as obtaining, using and maintaining a satisfied
workforce
Road – street or highway, means that part of the land surface designed or
used for the passage of vehicles, whether motorized or not, inclusive of sidewalks
and shoulders forming part of the right of way.
Operation – a performance of practical work involving the practical application of
principles or processes.
Traffic – Is the movement of traffic units in a public thoroughfare.
Traffic Enforcement – is the action taken by the traffic law enforcement such as
arresting, issuing traffic citation ticket and giving warning to erring drivers and
pedestrian, for the purpose of deterring and discouraging and/or to
prevent such violations.
Traffic Management – is the arrangement, guidance and control of both stationary
and moving traffic including pedestrians, bicyclists and all types of vehicles.
Vehicle – means any conveyance or other device propelled or drawn by any
means and includes a bicycle and where the context permits, includes an animal
driven or ridden, but does not include a train.
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Chapter 2
Related literature and studies
This chapter will provide the discussion of related literature and studies that
will help researchers to conduct the study of public perception towards the
effectiveness of function of MTPB in terms of traffic congestion. Both foreign to
local literatures and studies are cited in this chapter to fully understand the
research. To determine the similarities and differences of cited literature and
studies, synthesis is presented in this chapter.
Related literatures
Foreign literatures
According to Kyle and White (2016) the impact of law enforcement officer
perceptions of organizational justice on their attitudes regarding body-worn
cameras is questionable because of some officers involving in shooting and other
use of force incidents. The public demands for police officers to equipped with body
worn video cameras (BWCs). This tool is presumed as widely effective to
document police/citizen encounters, increase law enforcement transparency and
improve both officer and citizen behaviour. The analysis with structural modelling
indicates that justice are a significant factor in terms of their attitude regarding
BWCs. While Hayotama, Nishioka et al, (2019) the Perception of Time in
Traffic Congestion and Driver’s Stress is a critical issue in general, secondarily
is the dangerous while driving However, in heavy traffic where the major driving
task is significantly reduced, secondary tasks may reduce burden on drivers,
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According to Barnes (2013) considered political will in place to benefit the future
by combing enforcement with traffic management. Traffic management should be
concerned with improving the safety and access for residents, In addition weak
traffic management was identified as a major reason for inefficiency and unsafe
travel experience. Also Wentz and Sclimgen (2011) Citizen’s perceptions of
police and service and police response to community concerns is found that citizen
demographics, contact with police and neighbourhood context influences
perceptions. Including this three variable, new variable was added the citizen’s
perception of contact between the police and other citizens in their neighbourhood.
The analysis indicates that perception of police-citizen contact is the strongest
factor influencing citizen’s perceptions of the police. According to LTR-Latvia
(2014), the most indicated motivating factors were additional financial incentives,
the perception of one’s work was relevant and a sense of responsibility in obtaining
positive result.
Local literature
According to Bazaras et al, (2016) Coordinated, teamwork, efficient and
effective transport management could only be realized when managers thought
about how personnel must behave and how employees must interact, leaders
understood that workforce was important and that it might be sensible to begin to
consider how they could assist with the personnel in order to increase their
potential, accepting the personnel were important means and the soul in the
company, a great attention must be given to learning and training, Also According
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to Carlos (2015), “we should educate them that these alternate routes should be
free of obstructions during this time or else we would be clearing them repeatedly”,
Top Gear Philippines (2013) MMDA looking to increase number of traffic
enforcers currently approximately 1,400 traffic enforcers on its payroll isn’t enough
for the agency to cover the roughly 1,100km of the national roads, which is why
MMDA is looking to augment its manpower by hiring more traffic enforcers. While
Sabio Et.al (2014) the traffic enforcement of Davao City was very high especially
when the traffic enforcers direct the vehicle and passers-by to their proper loading
areas, similarly, they also advise the general public concerning traffic congestion.
According to Villanueva (2016) with better traffic management is required for
accident prevention, traffic safety, education and traffic enforcement, accordingly,
the development of management performance involves the definition of goals,
objectives, the specification of the dimensions of performance measures and the
identification of functions, Bazaras et al, (2015) ensured that the development of
personnel was a necessity to create efficient, effective and safe transport
enforcement, Also to add Gatchalian (2017) concluded that a properly trained
traffic enforcer, equipped with the knowledge of the enforcement of traffic laws
would ensure a safer road for the public particularly to motorists and pedestrians,
On the interview of Dr. Mendoza by Estrada (2016), he said that “high levels need
to be fully trained specifically for the job of traffic management and the enforcement
of traffic laws, According to Davao City Police Office (2019) tightens the
implementation of traffic laws in Davao City, the tighter implementation of traffic
laws resulted in the increased of the number of apprehension in the City,
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International journal of sustainable transportation (2009) enforcement has a
significant impact on both total and serious crashes, automated enforcement only
has an effect on total crashes. Issa (2015) the findins have shown the variables
that had a significant relationships with accidents in the City and those level. It
appears that young drivers are highly participating in traffic accidents with less
responsibility.
Related Studies
Local Studies
According to Caliso et al., (2017) the Philippines is currently experiencing
increased police presence and intensified policing programs with President
Duterte’s declaration of war against criminality and illegal drugs front lined by the
Philippine National Police (PNP). While the country’s index crime rate is reportedly
declining because of these heightened policing programs, this does not
necessarily translate to a more positive Filipino public perception toward the police
and other local law enforcement authorities. Using the Crime Risk Perception
survey of 1,200 households in Metro Manila, this study attempted to probe the
individual and contextual level variables that potentially influence the Filipino
perception toward the local authorities – police and local community brigade or
barangay tanod. The findings of the paper showed that perceived insecurity
exhibited negative impact on perceived satisfaction of respondents toward the
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performance of local authorities across all five models. The result corroborates
Esaton’s (1965 cited in Brandl et al 1994) and Cao et al (1998, 2001, 2005)
frameworks that perception toward the police is greatly determined by perception
toward other institution in the society. Dacalanao (2017) Traffic management
council of the city of Malaybay is commissioned with great undertaking – the
delivery of basic transport services. To add, ensure the safety and mobility of
people, services and goods in professional manner. The leads to the proposition
of an intervention plan in order to provide quality transport.
Foreign Studies
According to KMB Ali and Molla (2009) the study attempt to examine
people perception of traffic congestion in Chittagong Metropolitan city, this study
has analyzed both factual and perceptual data. The factual data are collected from
various secondary sources and perceptual data are collected from structural
questionnaire survey. For survey questionnaire survey random sampling
techniques have been adopted. A total of 140 questionnaires have been done in
passengers, pedestrian and drivers of ten congested areas in this city. Traffic
congestion has became a common phenomena in Chittagong city in the recent
times causing immense suffering of the city dwellers. Violation of traffic law and
illegal parking is the main and major problems. It influences on other problems in
this city. By statistically justified use of satisfaction index it helps to identify
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congested areas. More congested areas are Bahaddarhat more and lowest
congested areas are oxygen, Dewenhat and tiger pass more. 4pm to 6pm is the
more congested time in the day because urban dwellers are moving their resident
and start day restricted vehicles. Intersection and terminal areas are more
congested in this city. Therefore, it is recommended that govt. and related
authorities should take proper initiatives to reduce the traffic congestion and it will
ensure the fast and healthy city like Chittagong, Bangladesh. While on the other
hand, Cherry and Adelaun (2012) growing truck traffic has elevated interest for
developing new policy and engineering strategies to address efficiency and safety
challenges associated with increasingly mixed traffic streams, especially in dense
and congested urban areas. This paper focuses on revealing perceptions of truck
drivers to urban congestion and safety challenges and gauges their interests in
potential geometric or operational solutions, including managed truck lanes and
tolling. A survey of 500 long-haul truck drivers was administered in Knoxville,
Tennessee, at the crossroads of major north–south and east–west interstate
highways. The dataset was evenly divided between independent owner-operators
and company employed drivers. These two populations had somewhat varied trip
making behavior, but their perceptions of traffic problems were consistent. The
most problematic factors on Knoxville's urban highways include aggressive
drivers, congestion, car lane changing behavior, and merging vehicles. The survey
suggested several alternative truck lane management configurations and most of
the respondents supported moving truck lanes to the inside travel lanes to avoid
merging and lane-changing cars, either through traditional truck lanes restrictions
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or truck-only lanes. George et al.,(2009) job satisfaction is the collection of feeling
beliefs that people have about their current job, People levels of degree of
satisfaction can range from satisfaction to dissatisfaction,
Synthesis
Based on the collected studies and literature, the researchers found some
similarities to the journal and studies collected.
These are some literature show the similarities to the study because they
all presenting the problems of traffic congestion, perception of public to law
enforcement and traffic information so that the literatures gathered by the
researchers are related to the study entitled “Public Perception Towards the
Effectiveness of the Function of MTPB in terms of Traffic Congestion”.
According to Kyle and White (2016) This tool is presumed as widely
effective to document police/citizen encounters, increase law enforcement
transparency and improve both officer and citizen behaviour.
According to Hayotama, Nishioka et al, (2019) In an experiment using
virtual congestion listening of music (passive task) and talking with a passenger
(active task) they perceived time as moving quickly and showed stress
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reduction effect while do nothing perceived time as moving slowly and felt high
stress and drowsiness.
According to Wentz and Sclimgen (2011) The analysis indicates that
perception of police-citizen contact is the strongest factor influencing citizen’s
perceptions of the police.
According to Aspi, Banzon, et.al (2019) Commuter’s Perception of Safety
is delicate because of its poor lighting this problem mostly prevalent at night.
Adequate lighting in pedestrian facilities is important for they give a sense of safety
and security to the people traversing to them. Moreover, good lighting prevents
accident and crimes like theft and robbery especially at night particularly to Metro
Manila, Philippines.
And these are some related studies that have similarities to the study,
because they are all presenting public perception to traffic congestion and study
about law enforcer performance like in the study of the researchers they want to
know if the function of MTPB is effective to alleviate traffic congestion in the City
of Manila.
The study KMB Ali and Molla (2009) 4pm to 6pm is the more congested
time in the day because urban dwellers are moving their resident and start day
restricted vehicles. Intersection and terminal areas are more congested in this city.
Therefore, it is recommended that govt. and related authorities should take proper
initiatives to reduce the traffic congestion and it will ensure the fast and healthy city
like Chittagong, Bangladesh.
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The study of Cherry and Adelaun (2012), Suggested several alternative
truck lane management configurations and most of the respondents supported
moving truck lanes to the inside travel lanes to avoid merging and lane-changing
cars, either through traditional truck lanes restrictions or truck-only lanes.
The study of Caliso et al., (2017) the Philippines is currently experiencing
increased police presence and intensified policing programs. The findings of the
paper showed that perceived insecurity exhibited negative impact on perceived
satisfaction of respondents toward the performance of local authorities.
The study of Barnes (2013) Traffic management was identified as a major
reason of efficiency and unsafe travel experience
The study of Bazaras et al., (2016) Coordinated, teamwork, efficient and
effective transport management when manager thought about how personnel
behave and employees must interact,
The study of Carlos (2015 we should educate them to these alternate
routes it should be free from obstruction.
Top Gear Philippines (2013) MMDA is looking for the increase number of
enforcement by hiring more traffic enforcers
The Study of Sabio et al.,(2014) the traffic enforcement of Davao City was
very high especially when the traffic enforcers direct the vehicle and passer- by to
the proper loading area.
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The study of Villanueva (2016) traffic management is required for accident
prevention, traffic safety, education and traffic enforcement
The study of Bazaras et al, (2015) development of personnel was a necessity to
create a sufficient, effective and safe transport enforcement. to add Gatchalian
(2017) properly trained traffic enforcer, equipped with the knowledge of the
enforcement of traffic laws would ensure a safer road for the public particularly of
motorists and pedestrian,
In the interview of Dr. Mendoza by Estrada (2016) high levels and fully
trained specifically for the job traffic management and the enforcement of traffic
laws,
In the study of Davao City Police Office (2019) the tighter the
implementation of traffic laws, the increased number of apprehension,
International Journal of sustainable stransportation (2009) has a
significant impact on both total and serious crashes, automated enforcement only
has a total effect of crashes.
The study of Issa (2015) the findins have shown the variables that had a
significant relationships with accidents in the City and those level. It appears that
young drivers are highly participating in traffic accidents with less responsibility.
The above cited literatures and studies were relevant to the present study
because they all dealt with issue on hand. The concept and the principle of these
Page | 25
writers gave enlightenment and the facts were considered with regard to the issue
related to public perception towards the effectiveness of functions of MTPB in
terms of traffic congestion. This study aims to find out the similar circumstances
that have been in the related study and literature.
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Chapter 3
Methods and procedure
This chapter will provide the research method used by the researchers in
conducting of collecting information and data gathering. This will include the
following: a) respondents of the study, b) research instrument, c) data gathering
and d) statistical treatment.
Methods and Research Used
This research will utilize descriptive research and survey questionnaire is
use to collect the data. The descriptive research aims to accurately and
systematically describe a population, situation or phenomenon.
According to Fox and Bayat (2007) descriptive research aims at casting light
on current issues or problem through a process of data collection that enables
them to describe the situation more completely.
The Descriptive research is used to collect and gather data to the
respondents in order to support the study. The aim of descriptive research is to
obtain accurate data response regarding to the public perception towards the
effectiveness of the function of MTPB in terms of traffic congestion, and the
significant difference between the perception of the public towards the
performance of the functions of the Manila Traffic and Parking Bureau.
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Respondent of the Study
The respondent of this study were composed of one hundred (50) drivers
of public utility vehicle and (50) MTPB personnel respondents within the 5th districts
of the City of Manila with a population of three hundred sixty six thousand seven
hundred fourteen (366,714) as of 2015 Philippine Statistics Authority census of
population. The researchers believed that these respondents are reliable sources
of data and information of function of the Manila Traffic and Parking Bureau,
because of that they are the one who repetitively affected on the function and
operation of MTPB. Quota Sampling Techniques was utilized; the researchers will
be only selected one hundred (100) respondents.
Research Instrument
The research instrument used in the study is self-made survey
questionnaire. This chosen instrument will be utilize in gathering of data to test the
validity and reliability of the study being conducted.
 Survey Questionnaire - The researchers will formulate an self-
made survey questionnaire that will be consists of the following:
a. Part 1 – for the demographic profile of the respondents.
b. Part 2 – for the identification of perception of the public about
the function of MTPB precisely in City Ordinance 7815.
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Data Gathering Procedure
1. The researchers draft a request letter for the conduct of survey and data
gathering together with the survey questionnaire to be introduced to the
respondents.
2. The request letter and survey questionnaire will submitted to the board of
panel for the purpose of validation.
3. The researchers will distribute to the respondents the approved request
letter for the conduct of survey and data gathering with the survey
questionnaire and will be given time to answer the survey questions
accordingly.
4. After that, the survey questionnaires containing the needed information and
data that are essential to this study will be collected by the researchers.
5. Lastly, all collected information and data gathered will be evaluated and will
be analysed by the researchers
Statistical Treatment of Data
The researchers used the following formula for the better interpretation and
analysing of the data that will be gathered in this study.
1. The average weighted mean (AWM) was utilized to measure the central
tendency in relation on the issues being discussed in the study that was
assessed by the respondents. The average weighted mean refers to the
accumulated responses which determined the corresponding weight using
the formula.
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FORMULA:
WM = ∑ FX
N
Where: WM = Weighted Mean
∑ = Summation Sign
N = Total number of the respondents
F = Frequency obtained from the number of
responses
X = Weight of each value of the scale
2. Percentage method was utilize to determining the percentage of the profile
of the respondents in terms of age and sex
FORMULA:
P= F
N
Where: P = Percentage of the profile of respondents in of
age and sex
F = Frequency
N = Total number of the respondents
Page | 30
3. The T-TEST will be used to identify if there is significant difference in the
perception of the respondents.
FORMULA:
Where: X = Mean
S = Standard Deviation
N = Number of sample
For the analysing of the perception of the public towards the effectiveness
of the function of MTPB in terms of traffic congestion as to the presence of Traffic
enforcement, Traffic management and Traffic Fee and Fine collection; a four (4)
point scale was used in describing he data obtained from the survey:
POINT VALUE MEAN SCALE INTERPRETATION
4 3.26 – 4.00 Strongly agree/ Highly effective

3 2.51 – 3.25 Agree / Effective
2 1.76 – 2.50 Disagree
1 1.00 – 1.75 Strongly Disagree
Page | 31
Chapter 4
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
This chapter will present the presentation, analysis and interpretation of
data gathered in relation with the specific problems that is formulated.
Specifically, this study sought to answer the following question.
Sub-Problem 1. – What are the demographic profile of the respondents
in terms of age, gender and employment status.
Table 1.1 – Distribution of respondents’ demographic profile according to their
Age
Table 1.1
Demographic profile of respondents according to their Age
AGE Frequency Percentage

18 – 30 years old 17 17%
31 – 40 years old 39 39%
41 – 50 years old 29 29%
51 and above 15 15%
TOTAL 100 100%
AGE
15% 17% 18 – 30 years old
31 – 40 years old
41 – 50 years old
29%
51 and above
39%
Page | 32
Figure 3
Percentage Distribution of Age
The table 1.1 shows that out of 100 respondents, 39 or 39% are in age of
31 to 40 years old, 29 or 29% are in age of 41 to 50 years old, 17 or 17% are in
age of 18 to 30 years old and lastly 15 or 15% are in age of 51 years old and
above.
Figure 3 shows the percentage distribution of Age.
The data shows that majority of the respondents are in the age of 31 to 40
years old with a percentage of 39% and the least in the group are in the age of 51
years old and above that has 15 or 15%
Because 31 to 40 years old are more capable to do their job compare to
age of 51 and above.
According to the Philippines Statistics Authority the largest number of
employed persons were in the age group 25 to 34 years with 26.6 percent of the
total employed. The 35 to 44 age group comprised the second largest group
(22.9%) while the 45 to 54 age group made up the third largest group 18.4
Page | 33
Table 1.2 – Distribution of respondents demographic profile according to their
Gender
Table 1.2
Demographic profile of respondents according to their Gender
GENDER Frequency Percentage

Male 90 90%
Female 10 10%
TOTAL 100 100%
GENDER
10%
Male
Female
90%
Figure 4
Percentage Distribution of Gender
The table 1.2 shows that out of 100 respondents 90 or 90% are Male while 10 or
10% are females.
Figure 4 shows the percentage distribution of Gender.
The data shows that majority of respondents are male.
Because many of the drivers are male than female since driving of jeepney
is very difficult While Many of MTPB personnel are male because they are more
proficient to this kind of work.
Page | 34
According to the Philippine Statistics Authority three in every five (61.7) of
the estimated 41.8 million employed persons are in January 2018 were males.
Table 1.3– Distribution of respondent demographic profile according to their
Employment Status
Table 1.3
Demographic profile of respondents according to their Status

Employment Status Frequency Percentage
MTPB Personnel 50 50%
Drivers 50 50%
TOTAL 100 100%
EMPLOYMENT STATUS
MTPB Personnel
Drivers
50% 50%
Figure 5
Percentage Distribution of Gender
The table 1.3 shows that out of 100 respondents 50 or 50% are MTPB
personnel and 50 or 50% are Drivers
Figure 5 shows the percentage distribution of Employment Status.
The data shows that the respondents are equal.
Because important to have an equality perception for every individuals
Page | 35
According to Equality act of 2010 (the act) employees are legally entitled to
equal pay with a person of the opposite sex where they are in the same
employment and doing equal work.
Sub-Problem 2. – What are the changes that were introduce in the
MTPB under the new administration of Manila Mayor Francisco “Isko
Moreno” in terms of Organizational Structures, Organizational Objectives,
Operation and Personnel Management.
2.1 Present the changes that were introduce in the MTPB under the new
administration of Manila Mayor Francisco “Isko Moreno” in terms of
Organizational Structures
Page | 36
MTPB FUNCTIONAL CHART
CITY GOVERNMENT OFFICE HEAD
Advise the Mayor on matters pertaining to traffic Administration / operation
and Parking management; Plan, direct, control, coordinate and supervise
MTPB On traffic & parking operations; Prepare, coordinate and Issue
operational plans, orders and directives of the City Mayor; Maintain an
active liaison with other operating Gov’t agencies involved traffic
management; perform Other task the City Mayor may direct.
CITY GOV`T. ASST. DEPT. HEAD III

Acts for and in behalf of the Director, Manila traffic & Parking Bureau in his
absence, Coordinate and directs The functions of different branches of the
office; Formulate branch policies and prepare office guidelines Pertinent to
the function of the office; Signs Communication delegated to herein by the
Director, MTPB and by regulations; Performs other tasks the Director,
MTPB may direct.
ADMINISTRATIVE TRAFFIC OPERATION PARKING

DIVISION DIVISION MANAGEMENT
Provide Administrative DIVISION
Assist the Director, MTPB
services and perform other
in the exercise of the Designate and maintain all
function not specifically
Bureau’s control, direction, pay and no-pay parking
assigned to other
coordination and and loading and unloading
branches in the Director,
supervision Of all activities areas within the City;
MTPB; Sets on all
concerning operations, Enforce all laws,
incoming and outgoing
employment and ordinances, rules and
communication for
deployment of traffic regulations on parking and
delivery and dispatch; Acts
enforcers within the city; cause the apprehension of
on all Memorandum,
Cause the Apprehension violations thereof,
Publication to PNP units,
of violators including the including the collection of
Barangay and Traffic
collection of penalties and prescribe fines and
Enforcement units;
fines. coordinate with all
Published and distribute
agencies involved in traffic
MTPB guidelines and
and parking management.
maintain Master file of this
publication.
Figure 5
Page | 37
Manila Traffic and Parking Bureau
City Government Office Head
City Gov’t Asst. Department

Head II
ADMINISTRATIVE DIVISION TRAFFIC OPERATION DIVISION PARKING MANAGEMENT DIVISION
Chief Administrative officer Traffic Operation Officer V Special Operation Officer V

(Administrative Officer V)
Operation Officer IV
Admin.0Officer Traffic Operation Officer IV
(administrative IV)
Local Revenue Collection
officer III
Administrative officer IV Traffic Operation Officer II
(Budget officer II) Local Revenue Collection
officer I
Traffic Aide III
Administrative Officer III (36)
(Supply officer II) Parking Aide III (18)
PERSONEL OFFICER
Admin. Aide IV (Driver II) Admin. Aide IV (Clerk II)
Administrative Assistant II
(HRM Assistant II)
BUDGET OFFICER Admin. Aide IV (Clerk II)
Admin Aide I
(Utility Worker I)
Admin. Aide VI (Clerk III) Administrative Assistant II
(Const. Maint. Foreman)
Admin. Aide IV (Clerk II)
Admin. Aide I (Utility Worker I) Security Guard II
Admin. Aide I
(Utility Worker I)
Security Guard I (7)
Watchman I
Figure 6
Page | 38
Table 2.1
Presentation of the changes that were introduce in the MTPB under the new
OLD ORGANIZATIONAL NEW ORGANIZATIONAL

STRUCTURE STRUCTURE
 Administrative Division
 Chief Admin. Division
 Administrative Division
 Admin. Officer
 Chief Admin. Division
 Admin. Officer IV
 Admin. Officer
 Admin. Officer III
 Admin. Officer IV
 Admin. Assistant II
 Admin. Officer III
 Admin. Aide VI
 Admin. Assistant II
 Admin. Aide IV
 Admin. Aide VI
 Admin. Aide I
 Admin. Aide IV
 Traffic Operation Division
 Admin. Aide I
 Traffic Operation Officer V
 Traffic Operation Division
 Traffic Operation Officer IV
 Traffic Operation Officer V
 Traffic Operation Officer III
 Traffic Operation Officer IV
 Traffic Aide III
 Traffic Operation Officer III
 Admin. Aide IV (Driver II)
 Traffic Aide III
 Admin. Aide IV (Clerk II)
 Admin. Aide IV (Driver II)
 Admin Assistant II
 Admin. Aide IV (Clerk II)
 Admin. Aide I
 Admin Assistant II
 Parking Management Division
 Admin. Aide I
 Special Operation Officer V
 Parking Management Division
 Operation Officer IV
 Operation Officer IV
 Local Revenue Collection
Officer III
Officer III
Officer I
Officer I
 Parking Aide III
 Parking Aide III
 Admin Aide I
 Admin Aide I
 Security Guard II
 Security Guard I
 Watchman I
Page | 39
The table 2.1 shows the changes over the Organizational Structure of
Manila Traffic and Parking Bureau.
Figure 5 shows the function of Manila Traffic and Parking Bureau, The City
Government Head has the highest responsibility in the organization also advising
to the mayor on matters pertaining to traffic administration, operation and parking
management; Plan, direct. Control, coordinate and supervises MTPB on traffic and
parking operations, orders and directives of the City Mayor; Maintain an active
liaison with other operating government agencies involved in traffic management;
perform other task the City Mayor may direct. Under to this is the City Government
Assistant Department Head III who acts for and in behalf of the Director, Manila
traffic & Parking Bureau in his absence, Coordinate and directs The functions of
different branches of the office; Formulate branch policies and prepare office
guidelines Pertinent to the function of the office; Signs Communication delegated
to herein by the Director, MTPB and by regulations; Performs other tasks the
Director, MTPB may direct. Beneath to this is the three divided division namely the
Administrative Division. Traffic Operations Division and Parking management
Division where the Administrative Division is providing Administrative services and
perform other function not specifically assigned to other branches in the Director,
MTPB; Sets on all incoming and outgoing communication for delivery and dispatch;
Acts on all Memorandum, Publication to PNP units, Barangay and Traffic
Enforcement units; Published and distribute MTPB guidelines and maintain Master
file of this publication. While the Traffic Operations Division Assist the Director,
MTPB in the exercise of the Bureau’s control, direction, coordination and
Page | 40
supervision Of all activities concerning operations, employment and deployment
of traffic enforcers within the city; Cause the Apprehension of violators including
the collection of penalties and fines and the Parking Management Division is to
Designate and maintain all pay and no-pay parking and loading and unloading
areas within the City; Enforce all laws, ordinances, rules and regulations on parking
and cause the apprehension of violations thereof, including the collection of
prescribe fines and coordinate with all agencies involved in traffic and parking
management.
Figure 6. Shows the structure of the Manila Traffic and Parking Bureau
where in the City Government Office Head is in the top of the organization under
to this is the City Government Assistant Department Head III, Beneath to this is
the three divided division namely the Administrative Division, Traffic and Operation
Division and Parking Management Division, the Administrative Division is
compose of Chief Administrative Officer (Administrative Officer V),the Supervising
Administrative Officer (Administrative Officer IV and Budget Officer II), the
Administrative Officer III (supply Officer II), the Administrative Assistant II (HRM
Assistant II), the Admin. Aide VI (Clerk III), the Admin Aide IV (Clerk II) and the
Admin. Aide I (Utility Worker I) Next is the Traffic Operation Division is compose of
Traffic Operation Officer V, the Traffic Operation Officer II, the Traffic Aide, the
Admin Aide IV (Driver II) the Admin. Aide IV (Clerk II), the Administrative Assistant
II (Construction and Maintenance Foreman) and the Admin Aide I (Utility Worker
I) and the Parking Management Division is compose of Special Operation Officer
V, the Special Operation Officer IV. The Local Revenue Collection Officer III, the
Page | 41
Local Revenue Officer I, the Parking Aide III, the Admin Aide IV (Clerk II), the
Admin Aide I (Utility Worker I), the Security Guard II, the Security Guard and the
Watchman I.
The changes that occur in the Organizational Structure of MTPB are the
following; the Parking Management Division of MTPB are now separate from the
organization it is now under the barangay unit, the only power that the MTPB has
in the said Division is the remittance of the collected parking fee. Furthermore, the
Special Operation Officer V, Security Guard II, Security Guard I and Watchman
are now remove from the whole organization of the MTPB it is now under the
department of City Security Force (CSF).
Because of that the traffic enforcers are now valuable and very efficient
because the organization focuses to traffic enforcers to improve traffic
enforcement.
According to Bazaras et. al., (2016) Coordinated, teamwork, efficient and
effective transport management could only be realized when managers thought
about how personnel must behave and how employees must interact, leaders
understood that workforce was important and that it might be sensible to begin to
consider how they could assist with the personnel in order to increase their
potential, accepting the personnel were important means and the soul in the
company, a great attention must be given to learning and training.
Page | 42
2.2 – Presents the changes that were introduce in the MTPB under the new
administration of Manila Mayor Francisco “Isko Moreno” in terms
Organizational Objectives
1. Enforce all laws, ordinance, rules and regulations on traffic and parking and
cause the apprehension of violators thereof, including the collection of prescribed
fines
2. Determine and recommend the traffic flow of thoroughfares and streets, the
designation of pay and no-pay parking areas, the loading and unloading areas no-
parking areas and the installation of billboards and signs for the purpose.
3. Operate and maintain all designated pay and no-pay parking areas including the
collection of approved parking fees.
4. Cause of the towing of illegally-parked and stalled vehicles and the collection of
towing and impounding fees therefor.
5. Coordinate with all concerned agencies and offices involved in traffic and
parking management in the performance of its functions.
6. Perform other related tasks or those which may be assigned to it by the Mayor.
Page | 43
Table 2.1
Presentation of the changes that were introduce in the MTPB under the new
OLD ORGANIZATIONAL NEW ORGANIZATIONAL

OBJECTIVES OBJECTIVES
1. Enforce all laws, ordinance, rules and
regulations on traffic and parking and
cause the apprehension of violators
thereof, including the collection of
prescribed fines
2. Determine and recommend the traffic
flow of thoroughfares and streets, the
designation of pay and no-pay parking
areas, the loading and unloading areas
no- parking areas and the installation of
billboards and signs for the purpose.
3. Operate and maintain all designated 1. There is no changes that were
pay and no-pay parking areas including introduce.
the collection of approved parking fees.
4. Cause of the towing of illegally-
parked and stalled vehicles and the
collection of towing and impounding
fees therefor.
5. Coordinate with all concerned
agencies and offices involved in traffic
and parking management in the
performance of its functions.
6. Perform other related tasks or those
which may be assigned to it by the
Mayor.
Page | 44
The above cited discussion are the objectives of Manila Traffic and Parking
bureau, their objective is to do their function well and properly employed their
power to accomplish their work assigned to anyone of them.
Because of the objectives MTPB, the traffic must a proper knowledge and
training to perform their job well, Also education will help the traffic enforcer to
develop.
According to Aguinis (2013) suggested that training efforts must be aligned
with the organization’s performance management system, Also Kellis and Ran
(2013) validated that education would enrich an individual knowledge of how public
sector works.
2.3 – Presents the changes that were introduce in the MTPB under the new
administration of Manila Mayor Francisco “Isko Moreno” in terms Operation
1. On the 10th day of October 2019 up to present. The MTPB sector 5 coordinated
with Barangay official to inform our community that we have conducting
operation against illegal parking, removing all obstruction on roads and towing
all illegal parking vehicles that can help to retain and organized the City of
Manila.
1.1. Conduct a Clearing operation of obstruction on roads
1.2. Towed and remove all illegal park
1.3. Clean Up Drive
1.4. Participate of Earthquake Drill
1.5. Operation of illegal terminal
1.6. Operation of illegal parking
Page | 45
1.7. Illegal parking
1.8. Tricycle are not allowed along Taft Avenue
1.9. Aurora Elementary School
2. There are people who still fail to practice and apply the proper disposal of their
waste that’s why there are a lot of candy wrapper, plastics, papers, sachets
and cigarettes on the streets. We promote this CLEAN UP DRIVE to encourage
our community to dispose their trash properly and to remind them that we
should take care of our environment.
3. The MTPB elements participate and assist this event to become successful
from Earthquake Drill and basic life support.
4. The MTPB sector 5 participated at Aurora Elementary School to avoid Traffic
and to look after the visitors vehicles.
5. The MTPB unit implemented of banning tricycle on national roads along Taft
Avenue. The sector commander 5, said it is for the safety of the drivers and the
passengers.
The above enumerated discussion are the newly operation of the Manila
Traffic and Parking Bureau assigned to them on the 10 th day of October 2019 up
to present,
The MTPB Sector 5 Coordinated to the barangays to inform that they have
been conducting operation against illegal parking and all obstructions that can help
to retain and organized the City of Manila, promotes clean-up drive activity to
encourage the community to dispose their trash properly and to remind them about
our environment, participate to Earthquake drill and basic life support, banning of
Page | 46
tricycle on national roads along taft avenue, operation on illegal terminals and
illegal parkings.
Because many of the people are difficult to follow rules and regulation given
to them even if it was given alternative place to continue their business.
According to Carlos (2015), “We should educate them that these alternate
routes should be free of obstructions during this time or else we would be clearing
them repeatedly”
2.4 – Presents the changes that were introduce in the MTPB under the
new administration of Manila Mayor Francisco “Isko Moreno” in terms
Personnel Management
Table 2.1
Changes that were introduce in the MTPB under the new administration of
Manila Mayor Francisco “Isko Moreno” in terms Personnel Management
EQUIVALENT DESIGNATION QUANTITY

POSITION OLD NEW OLD NEW
Traffic Enforcer/
Administrative Anti – Illegal
Anti – Illegal 200 100
Aide IV Parking
Parking
Towing/ Clamping
Administrative Clamping Crew/
Crew/ Motorcycle 200 50
Aide II Motorcycle Rider
Rider
Traffic Aide/
Administrative
Community Traffic Aide 400 950
Aide I
Relation Aide
Mommy / Daddy Mommy / Daddy
Manila Aide 300 0
Enforcer Enforcer
Page | 47
Traffic Operation Division Sector 5
Shifting Time; 6:00am to 2:00pm (AM SHIFT)
Designation Number of Personnel
Team Leader Of Operation (1 Traffic Enforcer)
Monitoring (3 Traffic Enforcer)
Admin (2 Traffic Enforcer)
Operation (12 Traffic Enforcer)
A. Linao / San Andres (1 Traffic Enforcer)
Adriatico / Quirino (3 Traffic Enforcer)
Ayala / San Marcelino (3 Traffic Enforcer)
Ayala / Taft Avenue (3 Traffic Enforcer)
Del Pilar / Quirino (1 Traffic Enforcer)
Estrada / Taft Avenue (2 Traffic Enforcer)
Kalaw / Ma. Orosa (2 Traffic Enforcer)
Kalaw / Taft Avenue (2 Traffic Enforcer)
KKK / P. Burgos (2 Traffic Enforcer)
Lawton (3 Traffic Enforcer)
Leon Guinto / P. Ocampo (1 Traffic Enforcer)
Page | 48
Lucban / Apacible (1 Traffic Enforcer)
Mabini / Quirino (3 Traffic Enforcer)
Munos / Singalong (2 Traffic Enforcer)
NBI / CUT (1 Traffic Enforcer)
Osmena / Quirino (4 Traffic Enforcer)
P. Faura / Taft Avenue (2 Traffic Enforcer)
P. Ocampo / Taft Avenue (3 Traffic Enforcer)
Pedro Gil / Paco Market (2 Traffic Enforcer)
Pedro Gil / Quirino (3 Traffic Enforcer)
Pedro Gil / Taft Avenue (2 Traffic Enforcer)
Post Office (1 Traffic Enforcer)
Quirino / A. Linao (1 Traffic Enforcer)
Quirino / San Marcelino (2 Traffic Enforcer)
Quirino / Taft Avenue (3 Traffic Enforcer)
San Andres / Osmena (1 Traffic Enforcer)
Singalong / San Andres (1 Traffic Enforcer)
SM Manila (3 Traffic Enforcer)
U.N. / Romualdez (2 Traffic Enforcer)
Page | 49
U.N. / San Marcelino (2 Traffic Enforcer)
U.N. / Taft Avenue (2 Traffic Enforcer)
Traffic Operation Division Sector 5
Shifting Time; 2:00pm to 10:00pm (PM SHIFT)
Designation Number of Personnel
Team Leader Of Operation (1 Traffic Enforcer)
Monitoring (1 Traffic Enforcer)
Admin (1 Traffic Enforcer)
Operation (11 Traffic Enforcer)
Apacible / Penafrancia (2 Traffic Enforcer)
Ayala / San Marcelino (2 Traffic Enforcer)
Ayala / Taft (4 Traffic Enforcer)
Estrada / Taft (3 Traffic Enforcer)
Kalaw / Taft (2 Traffic Enforcer)
KKK / P.Burgos (1 Traffic Enforcer)
Leon Guinto / P.Ocampo (1 Traffic Enforcer)
Munos / Singalong (2 Traffic Enforcer)
NBI / CUT (2 Traffic Enforcer)
Page | 50
ONYX / Pedro Gil (2 Traffic Enforcer)
P.Faura / Taft (2 Traffic Enforcer)
P.Ocampo / Osmena (3 Traffic Enforcer)
P.Ocampo / Taft (2 Traffic Enforcer)
PGH / Taft (1 Traffic Enforcer)
Pedro Gil / Penarancia (1 Traffic Enforcer)
Pedro Gil / Quirino (3 Traffic Enforcer)
Pedro Gil / Taft (3 Traffic Enforcer)
Post Office (1 Traffic Enforcer)
Quirino / Adriatico (1 Traffic Enforcer)
Quirino / Mabini (3 Traffic Enforcer)
Quirino / Osmena (1 Traffic Enforcer)
Quirino / San Marcelino (2 Traffic Enforcer)
Quirino / Taft (4 Traffic Enforcer)
San Andres / Osmena (2 Traffic Enforcer)
Singalong / San Andres (1 Traffic Enforcer)
SM Manila (4 Traffic Enforcer)
U.N / Romualdez (1 Traffic Enforcer)
Page | 51
U.N / San Marcelino (3 Traffic Enforcer)
U.N / Taft (3 Traffic Enforcer)
Roxas / Quirino (1 Traffic Enforcer)
Zobel / Agatha (1 Traffic Enforcer)
The table 2.1 shows the Changes that were introduce in the MTPB under
the administration of Manila Mayor Isko Moreno in terms of Personnel
Management, the Administrative Aide IV was designated as Traffic Enforcer and
Anti-illegal Parking which have a 200 in quantity of personnel, the Administrative
Aide II was designated in Towing, Clamping Crew and Motorcycle Rider which
have a 200 in quantity of personnel, the Administrative Aide I was designated as
Traffic Aide and Community Relation Aide which have a quantity of 400 personnel
and the Manila Aide designated as Mommy and Daddy Enforcer which have a
quantity of 300 personnel.
The changes that occur in the Personnel Management of MTPB are the
following; Administrative Aide IV designated in Antil-Illegal Parking Only which
have a quantity of 100 personnel, the Administrative Aide II designated in
Clamping Crew and Motorcycle Rider which have a quantity of 50 personnel and
name as Traffic Operation Unit, the Administrative Aide I designated as Traffic Aide
only which have a quantity of 950 personnel and the Manila Aide designated as
Mommy and Daddy Enforcer is not applicable and namely as Traffic Enforcer. The
changes in terms of their duty, the personnel are divided into two shifting the
morning and night shift, the morning shift is consists of 83 Traffic enforcer including
Page | 52
the team leader of the operation, the operation team, monitoring and admin. While
in the night shift is consist of 81 traffic enforcer including also their team leader of
the operation, the operation team, monitoring and admin.
Because of adequate traffic enforcers to ease traffic congestion in City of
Manila they need more effective traffic enforcers.
According to Top Gear Philippines (2013) MMDA looking to increase
number of traffic enforcers currently approximately 1,400 traffic enforcers on its
payroll isn’t enough for the agency to cover the roughly 1,100km of the national
roads, which is why MMDA is looking to augment its manpower by hiring more
traffic enforcers.
Page | 53
Sub-Problem 3. – What are the perception of the public about the functions
of MTPB precisely in City Ordinance 7815 in terms of Traffic Enforcement,
Traffic Management and Traffic Fee and Fine Collection.
Table 3.1 – Presents the distribution of perception of the public about the
functions of MTPB precisely in City Ordinance 7815 in terms of Traffic
Enforcement
Table 3.1
Perception of the public about the functions of MTPB precisely in City
Ordinance 7815 in terms of Traffic Enforcement
MTPB PERSONNEL
INDICATORS MEAN INTERPRETATION
1. Strict Implementation of loading and Strongly agree/
3.80
unloading area Highly effective
Strongly agree/
2. Strict implementation of no helmet policy 3.54
Highly effective
3. Clamping is more efficient to be used for Strongly agree/
3.54
illegal parking instead of towing Highly effective
4. Implementation of Zero Obstruction Policy Strongly agree/
3.56
in order to prevent Traffic congestion Highly effective
5. Assigning Night-Shift Traffic Enforcer may Strongly agree/
3.34
be a factor in avoiding traffic accident Highly effective
Strongly agree/
Grand mean 3.56
Highly effective
The Table 3.1 shows that the indicator number 1, Strict Implementation of
loading and unloading area has a weighted mean of 3.80 which is interpreted as
Strongly agree/ Highly effective. The indicator number 2, Strict implementation of
Page | 54
no helmet policy has a weighted mean of 3.54 which is interpreted as Strongly
agree/ Highly effective. The indicator number 3, Clamping is more efficient to be
used for illegal parking instead of towing has a weighted mean of 3.54 which is
interpreted as Strongly agree/ Highly effective. The indicator number 4,
Implementation of Zero Obstruction Policy in order to prevent Traffic congestion
has a weighted mean of 3.56 which is interpreted as Strongly agree/ Highly
effective. The indicator number 5, Assigning Night-Shift Traffic Enforcer may be a
factor in avoiding traffic accident has a weighted mean of 3.54 which is interpreted
as Strongly agree/ Highly effective. The Grand Mean of Perception of the public
about the functions of MTPB precisely in City Ordinance 7815 in terms of Traffic
Enforcement weighing 3.56, which interpreted as Strongly agree/ Highly effective.
Based on the gathered data, the MTPB Personnels perceive that they carry
out their functions very well in relation to traffic enforcement. Likewise, the
researchers could say that traffic enforcement of MTPB was highly appreciated by
the respondents.
Because of proper enforcing of proper loading and unloading areas, the
result of their performance are highly effective in having relationship to drivers and
commuters.
According to Sabio Et.al (2014) the traffic enforcement of Davao City was
very high especially when the traffic enforcers direct the vehicle and passers-by to
their proper loading areas, similarly, they also advise the general public concerning
traffic congestion.
Page | 55
Management
Table 3.2
Ordinance 7815 in terms of Traffic Management
MTPB PERSONNEL
1. Assigning Traffic personnel on the street to
Strongly agree/
conduct traffic control and direction will help to 3.58
Highly effective
ease traffic congestion.
2. Traffic Enforcer visibility on the road way be Strongly agree/
3.70
a factor in avoiding traffic accident. Highly effective
3. Visibility of enforcer helps the traffic flow Strongly agree/
3.70
properly. Highly effective
4. Enforcing proper load and unloading area Strongly agree/
3.46
for public utility vehicles. Highly effective
5. Strictly implementing of traffic rules and Strongly agree/
3.66
regulation. Highly effective
Strongly agree/
Grand Mean 3.62
Highly effective
The Table 3.2 shows that the indicator number 1, Assigning Traffic
personnel on the street to conduct traffic control and direction will help to ease
traffic congestion has a weighted mean of 3.58 which is interpreted as Strongly
agree/ Highly effective. The indicator number 2, Traffic Enforcer visibility on the
road way be a factor in avoiding traffic accident has a weighted mean of 3.70 which
is interpreted as Strongly agree/ Highly effective. The indicator number 3, Visibility
Page | 56
of enforcer helps the traffic flow properly has a weighted mean of 3.70 which is
interpreted as Strongly agree/ Highly effective. The indicator number 4, Enforcing
proper load and unloading area for public utility vehicles in order to prevent Traffic
congestion has a weighted mean of 3.46 which is interpreted as Strongly agree/
Highly effective. The indicator number 5, Strictly implementing of traffic rules and
regulation has a weighted mean of 3.66 which is interpreted as Strongly agree/
Highly effective. The Grand Mean of Perception of the public about the functions
of MTPB precisely in City Ordinance 7815 in terms of Traffic Management
weighing 3.62, which interpreted as Strongly agree/ Highly effective.
Based on the gathered data, the MTPB personnels perceive that they carry
out their functions was undoubtedly in relation to traffic management. Likewise, the
researchers could say that traffic management of MTPB was highly appreciated
by the respondents.
Because of exemplary performance of the Manila Traffic and Parking
Bureau in terms of their traffic management it is clearly cited that their traffic
management is improving.
According to Villanueva (2016) with better traffic management is required
for accident prevention, traffic safety, education and traffic enforcement,
accordingly, the development of management performance involves the definition
of goals, objectives, the specification of the dimensions of performance measures
and the identification of functions.
Page | 57
functions of MTPB precisely in City Ordinance 7815 in terms of Traffic Fee
and Fine Collection
Table 3.3
Ordinance 7815 in terms of Traffic Fee and Fine Collection
MTPB PERSONNEL
1. The payment of Traffic fine will ease as a
3.60 Strongly agree/
lesson to motorists to strictly follow traffic
Highly effective
rules of regulation.
2. Traffic Enforcer must give the proper traffic 3.60 Strongly agree/
citation to the apprehended violator Highly effective
3. Never accept a kind of gift or reward from
apprehended motorist in exchange of the
Highly effective
violation.
4. Parking attendants are not allowed
overcharged-fees to any vehicle parked in
Highly effective
designated parking area.
5. Parking attendant must always issue a
receipt in designated parking areas to avoid
Highly effective
corruption.
Grand Mean
Highly effective
The Table 3.3 shows that the indicator number 1, The payment of Traffic
fine will ease as a lesson to motorists to strictly follow traffic rules of regulation has
a weighted mean of 3.60 which is interpreted as Strongly agree/ Highly effective.
The indicator number 2, Traffic Enforcer must give the proper traffic citation to the
apprehended violator has a weighted mean of 3.60 which is interpreted as Strongly
Page | 58
agree/ Highly effective. The indicator number 3, Never accept a kind of gift or
reward from apprehended motorist in exchange of the violation has a weighted
mean of 3.54 which is interpreted as Strongly agree/ Highly effective. The indicator
number 4, Parking attendants are not allowed overcharged-fees to any vehicle
parked in designated parking area has a weighted mean of 3.56 which is
interpreted as Strongly agree/ Highly effective. The indicator number 5, Parking
attendant must always issue a receipt in designated parking areas to avoid
corruption has a weighted mean of 3.72 which is interpreted as Strongly agree/
Highly effective. The Grand Mean of Perception of the public about the functions
of MTPB precisely in City Ordinance 7815 in terms of Traffic Fee and Fine
Collection weighing 3.60, which interpreted as Strongly agree/ Highly effective.
Based on the gathered data, the MTPB Personnels perceive that they carry
out their functions was affirmative in relation to traffic fee and fine. Likewise, the
researchers could say that traffic fee and fine collection of MTPB was highly
appreciated by the respondents.
Because traffic enforcers are now developing themselves in proper
enforcing of laws and job assigned to them to become deserving law enforcer.
According to Bazaras et al, (2015) ensured that the development of
personnel was a necessity to create efficient, effective and safe transport
enforcement.
Page | 59
Enforcement
Table 3.4
Ordinance 7815 in terms of Traffic Enforcement
DRIVERS
1. Strict Implementation of loading and 3.14 Agree / Effective
unloading area
2. Strict implementation of no helmet policy 3.02 Agree / Effective
3. Clamping is more efficient to be used for 3.04 Agree / Effective

illegal parking instead of towing
4. Implementation of Zero Obstruction Policy 3.12 Agree / Effective
in order to prevent Traffic congestion
5. Assigning Night-Shift Traffic Enforcer may 3.12 Agree / Effective
be a factor in avoiding traffic accident
Grand Mean 3.09 Agree / Effective
The Table 3.4 shows that the indicator number 1, Strict Implementation of
loading and unloading area has a weighted mean of 3.14 which is interpreted as
Agree/ Effective. The indicator number 2, Strict implementation of no helmet policy
has a weighted mean of 3.02 which is interpreted as Agree / Effective. The
indicator number 3, Clamping is more efficient to be used for illegal parking instead
of towing has a weighted mean of 3.04 which is interpreted as Agree / Effective.
Page | 60
The indicator number 4, Implementation of Zero Obstruction Policy in order to
prevent Traffic congestion has a weighted mean of 3.12 which is interpreted as
Agree / Effective. The indicator number 5, Assigning Night-Shift Traffic Enforcer
may be a factor in avoiding traffic accident has a weighted mean of 3.12 which is
interpreted as Agree / Effective. The Grand Mean of Perception of the public about
the functions of MTPB precisely in City Ordinance 7815 in terms of Traffic
Enforcement weighing 3.09, which interpreted as Agree / Effective.
Based on the gathered data, the respondents perceive that the MTPB carry
out their functions was in relation to traffic enforcement. Likewise, the researchers
could say that traffic enforcement of MTPB was appreciated by the respondents.
Because traffic management is very important to understand and practiced
by the enforcers to make quality traffic enforcement.
On the interview of Dr. Mendoza by Estrada (2016), he said that “high levels
need to be fully trained specifically for the job of traffic management and the
enforcement of traffic laws.
Page | 61
Management
Table 3.5
Ordinance 7815 in terms of Traffic Management
DRIVERS
1. Assigning Traffic personnel on the street to
conduct traffic control and direction will help to 2.86 Agree / Effective
ease traffic congestion.
2. Traffic Enforcer visibility on the road way be Agree / Effective
2.86
a factor in avoiding traffic accident.
3. Visibility of enforcer helps the traffic flow 2.90 Agree / Effective
properly.
4. Enforcing proper load and unloading area 2.82 Agree / Effective
for public utility vehicles.
5. Strictly implementing of traffic rules and 2.74 Agree / Effective
regulation.
The Table 3.5 shows that the indicator number 1, Assigning Traffic
personnel on the street to conduct traffic control and direction will help to ease
traffic congestion has a weighted mean of 2.86 which is interpreted as Agree /
Effective. The indicator number 2, Traffic Enforcer visibility on the road way be a
factor in avoiding traffic accident has a weighted mean of 2.86 which is interpreted
as Agree / Effective. The indicator number 3, Visibility of enforcer helps the traffic
Page | 62
flow properly has a weighted mean of 2.90 which is interpreted as Agree / Effective.
The indicator number 4, Enforcing proper load and unloading area for public utility
vehicles in order to prevent Traffic congestion has a weighted mean of 2.82 which
is interpreted as Agree / Effective. The indicator number 5, Strictly implementing
of traffic rules and regulation has a weighted mean of 2.74 which is interpreted as
Agree / Effective. The Grand Mean of Perception of the public about the functions
of MTPB precisely in City Ordinance 7815 in terms of Traffic Management
weighing 2.84, which interpreted as Agree / Effective.
out their functions was in relation to traffic management. Likewise, the researchers
could say that traffic management of MTPB was appreciated by the respondents.
Because traffic management must be arrange with traffic enforcement to
become effective and experience safety in travel experience.
According to Barnes (2013) considered political will in place to benefit the
future by combing enforcement with traffic management. Traffic management
should be concerned with improving the safety and access for residents, In
addition weak traffic management was identified as a major reason for inefficiency
and unsafe travel experience.
Page | 63
functions of MTPB precisely in City Ordinance 7815 in terms of Traffic Fee
and Fine Collection
Table 3.6
Ordinance 7815 in terms of Traffic Fee and Fine Collection
DRIVERS
1. The payment of Traffic fine will ease as a
lesson to motorists to strictly follow traffic 3.04 Agree / Effective
rules of regulation.
2. Traffic Enforcer must give the proper traffic 2.98 Agree / Effective
citation to the apprehended violator
3. Never accept a kind of gift or reward from
apprehended motorist in exchange of the 3.10 Agree / Effective
violation.
4. Parking attendants are not allowed
overcharged-fees to any vehicle parked in 3.00 Agree / Effective
designated parking area.
5. Parking attendant must always issue a
receipt in designated parking areas to avoid 3.14 Agree / Effective
corruption.
The Table 3.6 shows that the indicator number 1, The payment of Traffic
fine will ease as a lesson to motorists to strictly follow traffic rules of regulation has
a weighted mean of 3.04 which is interpreted as Agree / Effective. The indicator
number 2, Traffic Enforcer must give the proper traffic citation to the apprehended
violator has a weighted mean of 2.98 which is interpreted as Agree / Effective. The
Page | 64
indicator number 3, Never accept a kind of gift or reward from apprehended
motorist in exchange of the violation has a weighted mean of 3.10 which is
interpreted as Agree / Effective. The indicator number 4, Parking attendants are
not allowed overcharged-fees to any vehicle parked in designated parking area
has a weighted mean of 3.00 which is interpreted as Agree / Effective. The
indicator number 5, Parking attendant must always issue a receipt in designated
parking areas to avoid corruption has a weighted mean of 3.14 which is interpreted
as Agree / Effective. The Grand Mean of Perception of the public about the
functions of MTPB precisely in City Ordinance 7815 in terms of Traffic Fee and
Fines Collection weighing 3.05, which interpreted as Agree / Effective.
out their functions was in relation to traffic fee and fine. Likewise, the researchers
could say that of MTPB was appreciated by the respondents.
Because many of the motorists is inflexible in terms of their attitudes and
behavior in roads.
According to Davao City Police Office (2019) tightens the implementation
of traffic laws in Davao City, the tighter implementation of traffic laws resulted in
the increased of the number of apprehension in the City
Page | 65
Sub-Problem 4. – Is there significant difference between the perception of
the public towards the performance of the functions of the Manila Traffic and
Parking Bureau.
Table 4.1 – Presents the Significant difference between the perception of the
public towards the performance of the functions of the Manila Traffic and Parking
Bureau in terms of Traffic Enforcement
Table 4.1
Significant difference between the perception of the public towards the
performance of the functions of the Manila Traffic and Parking Bureau in
terms of Traffic Enforcement
TRAFFIC ENFORCEMENT
GRAND
RESPONDENT ALPHA P-VALUE DECISION INTERPRETATION
MEAN
DRIVER 3.09
THERE IS
0.05 0.03 REJECT SIGNIFICANT
MTPB DIFFERENCE
3.56
Personnel
The Table 4.1 shows that In terms of traffic enforcement the P-value 0.03
which less than 0.05 level of significance, thus there is evidence against rejected
hypothesis. The hypothesis is rejected. There is a significant difference between
the perceptions of the public towards the performance of the functions of the MTPB
in terms of traffic enforcement.
Page | 66
Because the public is aware on how Mayor Isko Moreno governs the City
of Manila, so every rules and regulation the City of Manila is known by the public,
likewise in the performance of the MTPB the public appreciates the performance
on how they conduct their functions on traffic enforcement.
According to LTR-Latvia (2014), the most indicated motivating factors were
additional financial incentives, the perception of one’s work was relevant and a
sense of responsibility in obtaining positive result.
Page | 67
Table 4.2 – Presents the Significant difference between the perception of the
Bureau in terms of Traffic Management
Table 4.2
terms of Traffic Management
TRAFFIC MANAGEMENT
GRAND
MEAN
DRIVER 2.84
THERE IS
MTPB DIFFERENCE
3.26
Personnel
The Table 4.2 shows that In terms of traffic management the P-value 0.001
which less than 0.05 level of significance, thus there is a proof against rejected
hypothesis. The hypothesis is rejected. There is a significant difference between
the perceptions of the public towards the performance of the functions of the MTPB
in terms of traffic management.
Because the perception of the public doesn’t affect the function of the MTPB
to give adequate quality of public service.
Page | 68
According to Dacalanao (2017) Traffic management council of the city of
Malaybay is commissioned with great undertaking – the delivery of basic transport
services. To add, ensure the safety and mobility of people, services and goods in
professional manner. The leads to the proposition of an intervention plan in order
to provide quality transport.
Page | 69
Table 4.3– Presents the Significant difference between the perception of the
Bureau in terms of Traffic fee and fine collection
Table 4.3
terms of Traffic fee and fine collection
TRAFFIC FEE AND FINE COLLECTION
GRAND
MEAN
DRIVER 3.05
THERE IS
MTPB DIFFERENCE
3.60
Personnel
The Table 4.3 shows that In terms of traffic fee and fine collection the P-value
0.0001 which less than 0.05 level of significance, thus there is a confirmation
against rejected hypothesis. The hypothesis is rejected. There is a significant
difference between the perceptions of the public towards the performance of the
functions of the MTPB in terms of traffic fee and fine collection.
Because properly manner and well trained enforcer is far from the issue of
extortion and should able to give additional earnings.
Page | 70
According to LTR-Latvia (2014), the most indicated motivating factors were
additional financial incentives, the perception of one’s work was relevant and a
sense of responsibility in obtaining positive result.
Page | 71
Chapter 5
SUMMARY, CONCLUSION AND RECOMMENDATION
This chapter presents the summary of the study pointing out the important
findings with its well studied conclusion and appropriate recommendation that this
study could offer.
Summary
This study aims to identify the changes that were introduce to MTPB under
the administration of Manila Mayor Isko Moreno and the perception of the public
about the functions of MTPB precisely in City Ordinance 7815
Specifically, this study sought to answer the following questions:
5.1. Age
5.2. Gender
5.3. Employment Status
administration of Manila Mayor Francisco “Isko Moreno” Domagoso in terms
of:
3.1 Organizational structures
3.2 Organizational objectives
3.3 Operation
3.4 Personnel management
Page | 72
7. What are the perception of the public about the functions of MTPB precisely in
City Ordinance 7815 in terms of:
7.2. Traffic Management
7.3. Traffic Fee and Fine Collection
8. Is there significant difference between the perception of the public towards the
This study aims to provide additional knowledge to City Government of
Manila, Manila Traffic and Parking Bureau and to the Drivers as well as to the
future researchers that will conduct a similar study.
This study will directly benefit to the Manila Traffic and Parking Bureau more
on how the public perceived on their functions. It will also help them to improve
and developed their performance regarding to the nature of their work.
This research will utilize descriptive research and survey questionnaire is
use to collect the data. The descriptive research aims to accurately and
systematically describe a population, situation or phenomenon.
The respondent of this study would be composed of one hundred (50)
drivers of public utility vehicle and (50) MTPB personnel respondents within the 5th
districts of the City of Manila.
The research instrument used in the study is self-made survey
questionnaire. This chosen instrument will be utilize in gathering of data to test the
validity and reliability of the study being conducted.
Page | 73
The average weighted mean (AWM) was utilized to measure the central
tendency in relation on the issues being discussed in the study that was assessed
by the respondents. Also, Percentage method was utilize to determining the
percentage of the profile of the respondents in terms of age and sex. Lastly the T-
TEST will be used to identify if there is significant difference in the perception of
the respondents.
Findings
Based on the statement of the problems presented, the researchers come
up with the following findings:
1.1. In terms of Age, out of 100 respondents, 39 or 39% of the respondents fell
in the age bracket of 31 to 40 years old, 29 or 29% of the respondents fell
in the age of 41 to 50 years old, 17 or 17% of the respondents fell in the
age of 18 to 30 years old, and 15 or 15% were in the age of 51 years old
and above.
1.2. In terms of Gender, out of 100 respondents and a total of 100%, 90 or 90%
were Male and only 10 or 10% were female
1.3. In terms of Employment Status out of 100 respondents, 50 or 50% are PUJ
drivers and 50 or 50% are MTPB Personnel.
Page | 74
administration of Manila Mayor Francisco “Isko Moreno” Domagoso in
terms of:
1.1. In terms of Organization Structure, the MTPB has the changes in the part
of Parking Management Division they give the task in local barangay unit.
In terms of the position of their personnel they have deficiency in fulfilling
those assign position.
1.2. In terms of Organizational Objectives, the MTPB still observed the old
objectives cited in City Ordinance 7815.
1.3. In terms of Operation, the MTPB are now engaged in some activities and
all of the ordered to them are strictly followed.
1.4. In terms of Personnel Management, the MTPB are now organized in terms
of their duty, shifting and efficient to their work.
3. What are the perception of the public about the functions of MTPB
precisely in City Ordinance 7815 in terms of:
3.1. In terms of Traffic Enforcement, the MTPB Personnel give a grand mean
of 3.56 interpreted as Strongly Agree/Highly Effective.
The Drivers give a grand mean of 3.09 interpreted as Agree/Effective.
3.2. In terms of Traffic Management, the MTPB Personnel give a grand mean
of 3.62 interpreted as Strongly Agree/Highly Effective.
The drivers give a grand mean of 2.84 interpreted as Agree/Effective.
Page | 75
3.3. In terms of Traffic Fee and Fines Collection, the MTPB Personnel give a
grand mean of 3.60 interpreted as Strongly Agree/Highly Effective.
The drivers give a grand mean of 3.05 interpreted as Agree/Effective.
4. Significant difference between the perception of the public towards the
4.1. Based on the result of the statistical treatment of data regarding the
perception of the public towards the performance of the functions of MTPB
in terms of Traffic Enforcement there is significant difference found since
the P – Value is less than the value of Alpha.
in terms of Traffic Management there is significant difference found since
the P – Value is less than the value of Alpha.
in terms of Traffic Fee and Fine Collection there is significant difference
found since the P – Value is less than the value of Alpha.
Page | 76
Conclusion
Based on the data presented in the in the preceding chapter, the
researchers hereby conclude that:
1. Most of the respondents are from the 31 to 40 years of age and male.
The respondent of the study are divided into two different sector of the
society.
2. The MTBP observed some changes that were introduce to them by
Manila Mayor Isko Moreno, although there are deficiency in some parts
of their functions, but it doesn’t affect the nature of their work.
3. The public perceive that the Manila Traffic and Parking Bureau comply
with their functions in terms of Traffic Enforcement, Traffic Management
and Traffic Fee and Fine Collection.
4. There is significant difference in the perception of the public towards the
performance of the function of Manila Traffic and Parking Bureau.
Page | 77
Recommendations
In the light of the findings and conclusion the following are hereby
recommended by the researchers:
1. Multilevel parking- A multi-storey car park or parkiing lot garage is a
building designed for car parking car where there are number of floors or
levels on which parking tall places. It is essential to the City of Manila to
avoid illegal parking also, to remove the motor vehicle parked outdoor and
to make the city neat from obstruction.
2. Body-worn cameras- Is a wearable audio, video or traffic law enforcement
to avoid extortion to the drivers of motor vehicle. Also its improve the
relationship between the drivers and traffic law enforcer.
3. Seminars- A conference or other meeting for discussion or training. It must
have a seminars to the drivers or informed about law, most of the drivers
are not aware to the new rules and regulations of traffic in the City of
Manila.
4. Increase On-Street Parking- This is an easy solution and generates more
revenue for the Government of the City of Manila.
5. Education and Trainings for Traffic Enforcers in accordance to the rules
and regulation of Traffic Enforcement and Traffic Management.
Page | 78

CHAPTER 1 2 and 3

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CHAPTER 1 2 and 3

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The Manila Traffic and Parking

Bureau Under the Administration

DUANAN, JOHN PATRICK P.

THE PROBLEM AND IT’S BACKGROUND

Traffic congestion is a condition of traffic delay (when the flow of traffic is

a portion of roadway at a particular time resulting in speeds that are slower

and TTI, 2005)

San Andres Bukid (Including Manila South Cemetery). It is composed of 180

barangays from barangay 649 to barangay 828 with population of 366,714 as of

related task or those which may be assigned to it by the Mayor.

administration. On the past issues on traffic enforcer of MTPB. MTPB personnel

allegedly involved to anomalies of extortion. A foreigner violated number coding

(Jauhn Villarual, ABS-CBN News 2019).

attendants have been relieved on their jobs because of improperly charging

complaints and via social media. (MTPB RELIEVES 25 PARKING ATTENDANT,

manila.gov.ph September 10, 2019).

The new administration of MTPB were introduced by Mayor Francisco “Isko

regulation are strictly implemented. There is no way to them to do corruption

effectiveness of the functions of MTPB in terms of traffic congestion and also to

perception of the public to the performance of the functions of MTPB.

San Andres Bukid (Including Manila South Cemetery). It is composed of 180

barangays from barangay 649 to barangay 828 with population of 366,714 as of

and entertainment activities. Private and government offices, museums, and

Rizal Park, the premier national park of the Philippines.

(carelessness), unsafe act of condition and followed by accident and injury.

different well-being can effect on the society especially in movement of vehicle.

application of person based on their level of knowledge in Traffic Rules and

to do unsafe act and unfortunately ended to accidents, injuries or fatalities. The

people is the cause of accident if there is no traffic enforcers in the surrounding

the carelessness of people in the City.

This study is anchored to Ordinance No. 7815 an ordinance creating a

cause the apprehension of violators thereof, including the collection of prescribed

and parking management in the performance of its functions. Lastly, performing

other related tasks or those which may be assigned to it by the Mayor.

administration of Manila Mayor Francisco “Isko Moreno” Domagoso and sub

INPUT PROCESS OUTPUT

FIGURE 2 Paradigm of the Study

“Isko Moreno” Domagoso in terms of: organizational structures, organizational

shows the method/s of research descriptive research method, survey research

perceived of the effectiveness of function of MTPB and the changes introduced

under the administration of Mayor Isko Moreno.

1. What are the demographic profile of the respondents in terms of:

1.3. Employment Status

administration of Manila Mayor Francisco “Isko Moreno” Domagoso in terms

1.1 Organizational structures

1.2 Organizational objectives

1.4 Personnel management

City Ordinance 7815 in terms of:

3.1. Traffic Enforcement

3.2. Traffic Management

3.3. Traffic Fee and Fine Collection

performance of the functions of the Manila Traffic and Parking Bureau?

There is no significant difference in the perception of the public towards the

performance of the functions of the Manila Traffic and Parking Bureau.

effectiveness of function of MTPB in terms of traffic congestion.

The Respondents – The study will be based on the perception of 50 MTPB

covers a period of 5 months.

The result will be of great help to the following:

Manila to determine importance of having a better traffic rules and regulations

Manila and even better the tourist of Manila.

and responsibilities in managing flow of traffic, interact with apprehended

motorists and proper collection of parking fee.

another studies for their reference.