Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

Contact Details
Mobile No: 8437427483
Billing Period 01-11-2019 To 30-11-2019
Invoice Date 27-12-2019

Account Status On 30-11-2019

Talk Time Balance (Rs.) 25.31
Validity (No. Of Days) 2

Summary Of Usage (Voice)

Particulars Volume Duration Charges(Rs)
(Min:Sec)
ISD 0: 00 0. 00
Local 0: 00 0. 00
STD 0: 00 0. 00
Roaming 0: 00 0. 00

Summary Of Usage (Remaining)

Particulars Volume Duration Charges(Rs)
(Min:Sec)
Other 0: 00 0. 00
SMS 2 3.00
GPRS 3145472.09 0

Usage Details
Outgoing Calls
SMS
Seq. No. SMS Date Time Number Volume Charges Balance(Befor Balance(After
e SMS)(Rs) SMS)(Rs)
1 21-NOV 20:16:48 9870804455 1 1. 50 28.31 26.81
2 23-NOV 14:39:28 7065933337 1 1. 50 26.81 25.31
SMS Total: 2 3.00
GPRS
Seq. No. Date Time Number Data Usage(in Charges Balance(Befor Balance(After
kb) e Data Data
Usage)(Rs) Usage)(Rs)
1 03-Nov 22:13:36 388564.45 0.00
2 04-Nov 00:04:41 1455.47 0.00
3 04-Nov 02:00:08 16270.06 0.00
4 04-Nov 06:00:08 367997.46 0.00
5 04-Nov 10:00:10 364.28 0.00
6 05-Nov 08:40:18 0.19 0.00
7 05-Nov 19:31:39 0.19 0.00
8 05-Nov 20:55:12 0.35 0.00
9 06-Nov 12:36:04 313.86 0.00
10 06-Nov 20:16:07 892571.53 0.00
11 10-Nov 23:22:58 380183.75 0.00
12 11-Nov 00:00:20 206550.51 0.00
13 11-Nov 15:44:31 1.44 0.00
14 11-Nov 17:50:14 187249.74 0.00
15 11-Nov 21:39:25 535316.81 0.00
16 12-Nov 00:00:58 69643.43 0.00
17 12-Nov 07:56:13 98985.30 0.00
18 12-Nov 14:37:37 0.21 0.00
19 12-Nov 17:02:18 0.51 0.00
GPRS
Seq. No. Date Time Number Data Usage(in Charges Balance(Befor Balance(After
kb) e Data Data
Usage)(Rs) Usage)(Rs)
20 12-Nov 17:50:49 0.74 0.00
21 12-Nov 19:49:00 1.52 0.00
22 12-Nov 23:09:47 0.10 0.00
23 13-Nov 17:57:49 0.19 0.00
GPRS Total: 3145472.09 0
Adjustment
Seq. No. Date Time Description Charges
1 03-NOV 22:13:43 0.00
Adjustment Total: 0.00 -

Terms & Conditions

1. Charges provided in the prepaid invoice correspond to your usage in the respective month only.
2. Usage charges include charges for voice, data, fax etc calls made during this period on the Idea network.
3. For Lifetime Customers, the validity gets auto reset, if conditions for Lifelong Tariff are met.
4. Roaming charges are charges payable for incoming / outgoing calls / voice / data / SMS and are calculated basis roaming rates prevalent in the city
/country.
5. Taxes levied on your usage is as per government regulation.
6. No charges will be levied for any service without your explicit consent.
7. In case of any Query, please call our General Information Number 12345 or 9814012345 (Nominal charges apply for agent assistance) .
8. For registering any Complaint or a Service Request, please call consumer care number 198 or 9781500198 (Toll Free).
9. If you are not satisfied with the resolution provided and wish to further appeal, you can do so by appealing to our Appellate Authority within 30
days after expiry of the time limit specified for the resolution either by calling us on Consumer Care Number (198 Toll free) or through e-mail, fax, post
(including courier) or in person with details in prescribed format available on our website www.ideacellular.com or nearest Idea Store.
Appellate Authority - Mandeep Kaur
Fax - 0172-2236347
Email - appellate.pun@idea.adityabirla.com
Customer Information On Tariff
1. No migration fee for migration to any plan/product.
2. No increase in your tariff plan for 6 months from enrolment of tariff, unless it is volunteered by you.
3. No charges to be levied for any service without your explicit consent.

Local Address : Vodafone Idea Limited C 105, Industrial Area, Phase VII Mohali 160055, Punjab
Contact No : +91-9814012347(Prepaid),+91 - 9814012345(Postpaid), Complaints helpline:+91-9781500198
Fax : +91-172-2236347
Email - customercare@idea.adityabirla.com

Registered Office : Vodafone Idea Limited, Suman Tower, Plot No. 18, Sector 11, Gandhinagar 382 011, Gujarat .
Telephone : +91 79 66714000
Fax : +91 79 23232251
Website : www.vodafoneidea.com

Corporate Identification Number : L32100GJ1996PLC030976