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Computer System

Validation Basics
By Praxis Life Sciences

1925 West Field Court, Suite 125, Lake Forest, IL 60045 Validation Center™
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Computer System
Validation Basics
© Copyright 2015 by Praxis Life Sciences. All rights reserved. No 
part of these materials may be reproduced or transmitted in any 
form  without the written permission of Praxis

Your Praxis Facilitator
• Debra Bartel, MBA, CQA, PMP

• Principal, Praxis Life Sciences

• 25+ years experience specializing in software quality


assurance, validation and regulatory compliance, Information
Systems project management, and process design.

• Prior to joining Praxis, held management positions in the


pharmaceutical industry in both Quality Assurance and
Information Systems organizations

• Active member of American Society for Quality (ASQ),


Northeastern Illinois Section, Software Division

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How We Help

Follow us!
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Target Audience
• Pharmaceutical & Biologics
• Medical Device
Industries • Clinical Studies
• Blood Products

• Operating in the US
Regions • Selling to the US Market

• IT Personnel and Managers
Personnel • Quality Personnel and Managers
• Auditors and Audit Managers

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Webinar Outline
1 • CSV Regulatory Requirements
2 • CSV Purpose & Benefits
3 • CSV Methodology
4 • CSV Scope
5 • CSV Failure Consequences
6 • CSV Program Implementation

Validation Center™ © 2015 Praxis Life Sciences  5

CSV Regulatory 
Requirements
Part 1

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CSV Regulatory Requirements
Computer System Validation is require for companies that …

Design Pharmaceuticals
Activities

Products
Develop
Conduct clinical trials Biologicals
Manufacture
Medical Devices
Package
Label Blood and Blood 
Store Components
Distribute
Install Human Cell and 
Service Tissue Products 
Validation Center™ © 2015 Praxis Life Sciences  7

CSV Regulatory Requirements

USA
FDA 21 CFR 11 Electronic Record; Electronic Signatures
Subpart B‐‐Electronic Records, Sec. 11.10 
Controls for closed systems.
Such procedures and controls shall include the following: (a) 
Validation of systems to ensure accuracy, reliability, 
consistent intended performance, and the ability to discern 
invalid or altered records.

21 CFR 820 Quality System Regulation
Subpart C Design Controls, Sec. 820.30(g) 
Design validation shall include software validation and risk analysis, where appropriate
Subpart G Production and Process Controls, Sec. 820.70(i) 
When computers or automated data processing systems are used as part of production or the 
quality system, the manufacturer shall validate computer software for its intended use 
according to an established protocol. All software changes shall be validated before approval 
and issuance. These validation activities and results shall be documented.

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without prior written permission from Praxis is prohibited.
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CSV Regulatory Requirements

USA
FDA 21 CFR 211 Current Good Manufacturing Practice for 
Finished Pharmaceuticals
Subpart D‐‐Equipment, Sec. 211.68(b)
Input to and output from the computer or related system of 
formulas or other records or data shall be checked for 
accuracy. 

21 CFR 1271 Human Cells, Tissues, and Cellular and Tissue‐Based Products 
Subpart D Current Good Tissue Practice, Sec. 1271.160(d)
You must validate the performance of computer software for the intended use, and the 
performance of any changes to that software for the intended use, if you rely upon the software 
to comply with core CGTP requirements and if the software either is custom software or is 
commercially available software that has been customized or programmed (including software 
programmed to perform a user defined calculation or table) to perform a function related to core 
CGTP requirements. 

Validation Center™ © 2015 Praxis Life Sciences  9

CSV Regulatory Requirements

European Union
• Austria
• Belgium
• Bulgaria
EC COUNCIL  • Croatia
DIRECTIVE 93/42/EEC • Cyprus
• Czech Republic
• Denmark
ANNEX I • Estonia
ESSENTIAL REQUIREMENTS • Finland
• France
• Germany
12.1a For devices which  • Greece
incorporate software or which  EudraLex Volume 4  • Hungary
• Ireland
are medical software in  Good Manufacturing  • Italy
themselves, the software must  Practice, Medicinal Products for  • Latvia
• Lithuania
be validated according to the  Human and Veterinary Use • Luxembourg
state of the art taking into  • Malta
Annex 11 Computerised Systems • Netherlands
account the principles of  • Poland
development lifecycle, risk • Portugal
management, validation and  The application should be  • Romania
• Slovakia
verification. validated; IT infrastructure should  • Slovenia
be qualified.  • Spain
• Sweden
• United Kingdom

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 5
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Regulatory Requirements

Brazil
Brazilian ANVS Good Practices of 
Medicament Manufacturing
TITLE VIII  GOOD PHYTOTHERAPIC MEDICAMENTS 
MANUFACTURE PRACTICES, CHAPTER IV 
VALIDATION, Art. 18. 
Any aspect of operation, including significant 
changes in the facilities, location, computer 
systems, equipment or processes that can affect 
product quality, directly or indirectly, must be 
qualified and / or validated.

TITLE VII, COMPUTER INFORMATION SYSTEMS, Art. 
573. 
Validation shall be considered part of the 
computer system’s life cycle, which includes the 
planning, specification, scheduling, test, 
documentation, operation, monitoring, 
maintenance and change stages.

Validation Center™ © 2015 Praxis Life Sciences  11

CSV Regulatory Requirements

Japan

Japan’s Guideline on Management of 
Computerized Systems for Marketing Authorization 
Holders and Manufacturers of Drugs and Quasi‐drugs

The purpose of this guideline is … to ensure proper 
enforcement of the “Standards for Quality Assurance for 
Drugs, Quasi‐drugs, Cosmetics and Medical Devices” … and 
the “Standards for Manufacturing Control and Quality 
Control for Drugs and Quasi‐drugs” … by …specifying the 
necessary matters during development of computerized 
systems, the validation items to verify such systems, … in 
order to ensure such systems function as intended.

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 6
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CSV Regulatory Requirements

ICH

ICH E6 Good Clinical Practice

ICH Q7A, Good  When using electronic trial data handling 
Manufacturing Practice for  and/or remote electronic trial data systems, 
Active Pharmaceutical Ingredients the sponsor should:
Ensure and document that the electronic 
GMP related computerized systems should  data processing system(s) conforms to 
be validated.  The depth and scope of  the sponsor’s established requirements 
validation depends on the diversity,  for completeness, accuracy, reliability, 
complexity, and criticality of the  and consistent intended performance (i.e. 
computerized application. validation) 

Validation Center™ © 2015 Praxis Life Sciences  13

CSV Regulatory Requirements

PIC/S
Argentina Members
Australia Applicants
Austria
Belgium
Canada Continued
Cyprus Norway
Czech Republic Poland
Denmark Portugal
Estonia Romania
Finland Singapore
France Slovak Republic
Germany Slovenia
Greece South Africa
Hungary Spain
Iceland Sweden
Indonesia Switzerland
Ireland Taiwan
Israel Ukraine
Italy United Kingdom
Japan USA
Korea
Latvia c
Liechtenstein
Lithuania
Malaysia
Malta
Netherlands
New Zealand

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 7
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without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Regulatory Requirements

PIC/S
Argentina
Australia
PIC/S PE 005‐3 GMP Guide for Blood Establishments
Austria
Belgium 9.8 The hardware and software of the computers should be checked 
Canada regularly to ensure reliability. The software (program) should be  Continued
Cyprus Norway
Czech Republic validated before use. Poland
Denmark Portugal
Estonia Romania
PIC/S PE 009‐11 Guide to Good Manufacturing Practices  Singapore
Finland
France for Medicinal Products Slovak Republic
Germany Slovenia
Greece 5.40 GMP related computerized systems should be validated. The  South Africa
Hungary Spain
Iceland
depth and scope of validation depends on the diversity, complexity and  Sweden
Indonesia criticality of the computerized application. Switzerland
Ireland Taiwan
Israel Ukraine
Italy PIC/S PE 011‐1 Guide to Good Distribution Practice for  United Kingdom
Japan USA
Korea Medicinal Products
Latvia
Liechtenstein Before a computerised system is brought into use, it should be 
Lithuania demonstrated, through appropriate validation or verification studies, 
Malaysia
Malta that the system is capable of achieving the desired results accurately, 
Netherlands consistently and reproducibly.
New Zealand

Validation Center™ © 2015 Praxis Life Sciences  15

CSV Regulatory Requirements

PIC/S
Argentina
Australia
Austria
Belgium
Canada Continued
Cyprus
PIC/S PI 011 Good Practices for Computerised Systems Used Norway
Czech Republic in Regulated “GXP” Environments Poland
Denmark Portugal
Estonia • 4.9 The regulated user should be able to demonstrate through the  Romania
Finland Singapore
France
validation evidence that they have a high level of confidence in the  Slovak Republic
Germany integrity of both the processes executed within the controlling  Slovenia
Greece computer system and in those processes controlled by the computer  South Africa
Hungary Spain
Iceland
system Sweden
Indonesia Switzerland
Ireland • 14.1 Regulated users need to be able to provide evidence for their  Taiwan
Israel computerised systems to demonstrate their range, complexity,  Ukraine
Italy functionality, control and validation status. United Kingdom
Japan USA
Korea
Latvia
• 16.1 Retrospective validation is not equivalent to prospective 
Liechtenstein validation and is not an option for new systems.
Lithuania
Malaysia
Malta
Netherlands
New Zealand

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CSV Regulatory Requirements

WHO

WHO Specifications for Pharmaceutical Preparations
6.3  Critical computerized systems should be validated before use. 

WHO  Good Manufacturing Practices for Pharmaceutical
Products: Main Principles
4.11 Particular attention should be paid to the validation of
analytical test methods, automated systems and cleaning
procedures.

Validation Center™ © 2015 Praxis Life Sciences  17

CSV Regulatory Requirements

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CSV Purpose 
and Benefits
Part 2

Validation Center™ 19

CSV Purpose and Benefits

Effectiveness
Safety

Integrity
Accuracy
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CSV Methodology

Part 3

Validation Center™ 21

CSV Methodology

FDA Definitions
The FDA defines software validation as… Examine the
software to
confirm that it
Document all functions as
validation Confirmation by examination and defined in
activities and requirements
test results provision of objective evidence that and it will be
suitable for
software specifications conform to the intended
Define what
the user user needs and intended uses, and use
needs to do
with the that the particular requirements Define how
software
and how
implemented through software can be the software
needs to work
they will use consistently fulfilled to enable the
the software intended use

The examination needs to confirm that the


software will work in all anticipated
situations

Source: General Principles of Software Validation: Final Guidance for Industry and FDA Staff

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© 2015 Praxis Life Sciences. All rights reserved.

CSV Methodology

CSV Model
Verifies
Planning
Planning Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

Validation Plan Design Verifies Installation


• Scope Specifications Qualification
• Approach Tests (IQ)
• Roles &
Responsibilities System
• Acceptance Criteria Build

Validation Center™ © 2015 Praxis Life Sciences  23

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Requirements
Requirements Qualification
Specification
Specification Tests (PQ)

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

User Requirements Design Verifies Installation


• User Needs for the Specifications Qualification
software Tests (IQ)
• Intended Use of the
Software System
• Critical Constraints Build

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 12
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Functional
Functional Verifies
Qualification
Specifications
Specifications
Tests (OQ)

Functional Specification Design Verifies Installation


• How the software Specifications Qualification
should look Tests (IQ)
• What data the software
should capture System
• Logic, calculations Build

Validation Center™ © 2015 Praxis Life Sciences  25

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

Design Specification Design


Design Verifies Installation
• Database design Specifications
Specifications Qualification
• Process design Tests (IQ)
• Security design
• Interface design System
• Architecture design Build
• Network requirements

Validation Center™ © 2015 Praxis Life Sciences  26

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 13
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

Design Verifies Installation


Specifications Qualification
Tests (IQ)

System
System
Build
Build

Develop Software /or/ Purchase and Configure

Validation Center™ © 2015 Praxis Life Sciences  27

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

Design Verifies Installation


Installation Installation Qualification
Specifications Qualification
Qualification • Installation and Set Up
Tests
Tests (IQ) instructions
• Confirmation that
System installed and set up
Build according to Design

Validation Center™ © 2015 Praxis Life Sciences  28

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 14
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Operational
Functional Verifies
Qualification
Qualification
Specifications
Tests (OQ)
Tests (OQ)

Design Verifies Installation Operational Qualification


Specifications Qualification • Confirmation that all
Tests (IQ) functionality is present
• Confirmation that all
System feature are working as
Build specified

Validation Center™ © 2015 Praxis Life Sciences  29

CSV Methodology

CSV Model
Verifies
Planning Reporting

User Verifies
Performance
Performance
Requirements Qualification
Qualification
Specification Tests (PQ)
Tests

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

Design Verifies Installation Performance Qualification


Specifications Qualification • Confirmation that
Tests (IQ) software meets the
users’ needs and is
System suitable for their use
Build

Validation Center™ © 2015 Praxis Life Sciences  30

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 15
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Methodology

CSV Model
Verifies
Planning Reporting
Reporting

User Verifies
Performance
Requirements Qualification
Specification Tests (PQ)

Operational
Functional Verifies
Qualification
Specifications
Tests (OQ)

Design Verifies Installation Validation Report


Specifications Qualification • Confirmation of
Tests (IQ) Validation Plan
• Testing Summary
System • Confirmation that
Build Acceptance Criteria Met
• Authorize Deployment

Validation Center™ © 2015 Praxis Life Sciences  31

CSV Methodology

Terminology
VALIDATION
Confirmation by examination and provision of objective evidence that
software specifications conform to user needs and intended uses, and
that the particular requirements implemented through software can be
consistently fulfilled. [FDA]

VERIFICATION
Software verification looks for consistency, completeness, and
correctness of the software and its supporting documentation, as it is
being developed, and provides support for a subsequent conclusion that
software is validated. [FDA]

QUALIFICATION
Formal testing to demonstrate that the software meets its specified
requirements. [IEEE]

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© 2015 Praxis Life Sciences. All rights reserved.

CSV Methodology

Terminology
VALIDATION
Confirmation by examination and provision of objective evidence that software
specifications conform to user needs and intended uses, and that the particular
requirements implemented through software can be consistently fulfilled.

URS Validation
Approval Report
VERIFICATION Performance QUALIFICATION
FS Approval
…consistency, Qualification Formal testing to
completeness, Design Operational demonstrate that
and correctness Review Qualification the software meets
of the software its specified
Code Installation
and its requirements.
Walkthrough Qualification
supporting
documentation, SOP
Unit Testing
…. Review
Training
Trace Matrix
Review

Validation Center™ © 2015 Praxis Life Sciences  33

CSV Scope

Part 4

Validation Center™ 34

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CSV Scope

What Software Requires Validation?
Medical Device Software
• Software used as a component, part, or accessory
of a medical device
• Software that is itself a medical device

What Types of
Computer
Systems and
Software Require
Validation?

Sources: General Principles of Software Validation: Final Guidance for Industry and FDA Staff
Guidance for Industry Part 11, Electronic Records; Electronic Signatures — Scope and Application

Validation Center™ © 2015 Praxis Life Sciences  35

CSV Scope

Examples:  Medical Device Software
Medical Device Software
Software used as a component, part, or accessory of a medical device.
And, software that is itself a medical device.

Blood Supply Radiation


Infusion Pump Heart Arrhythmia
Management Treatment Control
Software Detection Software
Software Software

Blood Donor
Defibrillator Patient Monitoring Injury Treatment
Management
Software Software Machine Software
Software

Medical Imaging Laser Treatment Robotic Surgery Hospital Bed


System Software Software Software Software

Laboratory Oxygen
Pacemaker Wheelchair and
Diagnostics Regulating
Software Scooter Software
Software Software

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 18
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

What Software Requires Validation?
Medical Device Software
• Software used as a component, part, or accessory
of a medical device
• Software that is itself a medical device

Production Software
What Types of • Software used in the production of the FDA
Computer regulated product
Systems and
Software Require
Validation?

Sources: General Principles of Software Validation: Final Guidance for Industry and FDA Staff
Guidance for Industry Part 11, Electronic Records; Electronic Signatures — Scope and Application

Validation Center™ © 2015 Praxis Life Sciences  37

CSV Scope

Examples:  Production Software
Production Software
Software used in the production of the FDA regulated product

Manufacturing Production Laboratory


Batch Release
Automation Monitoring Instrument
Software
Software Software Software

Programmable Laboratory Product/Part


Bill of Material
Logic Controllers Management Inspection
Software
(PLCs) Software Software

Computer Laboratory
Material Control Product Testing
Numerical Calculations (e.g.,
Software Software
Controls (CNCs) spreadsheets)

Building Work Order


Management Management Yield Calculations Labeling Software
Systems Software

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Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

What Software Requires Validation?
Medical Device Software
• Software used as a component, part, or accessory
of a medical device
• Software that is itself a medical device

Production Software
What Types of • Software used in the production of the FDA
Computer regulated product
Systems and
Software Require
Validation? Quality Management Software
• Software used to implement the FDA-required
quality management system

Sources: General Principles of Software Validation: Final Guidance for Industry and FDA Staff
Guidance for Industry Part 11, Electronic Records; Electronic Signatures — Scope and Application

Validation Center™ © 2015 Praxis Life Sciences  39

CSV Scope

Examples: Quality Management Systems
Quality Management Software
Software used to implement the FDA-required quality management system

Document Non-Conformance
Change Control Calibration
Management Tracking
Software Software
Software Software

Inventory Control Preventive


Device History Deviation Tracking
Software Maintenance
Software Software
(e.g., ERPs) Management

Product Returns Specification


Quality Trending CAPA
Management Management
Software Software
Software Software

Product Recall Internal Audit


Specification Complaints
Management Tracking
Setting Software Software
Software Software

Validation Center™ © 2015 Praxis Life Sciences  40

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 20
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

What Software Requires Validation?
Medical Device Software
• Software used as a component, part, or accessory
of a medical device
• Software that is itself a medical device

Production Software
What Types of • Software used in the production of the FDA
Computer regulated product
Systems and
Software Require
Validation? Quality Management Software
• Software used to implement the FDA-required
quality management system

Software for FDA-Regulated Records


• Software used to create, modify, maintain, archive,
retrieve, or transmit FDA-required records. And
electronic records submitted, per FDA requirement.
Sources: General Principles of Software Validation: Final Guidance for Industry and FDA Staff
Guidance for Industry Part 11, Electronic Records; Electronic Signatures — Scope and Application

Validation Center™ © 2015 Praxis Life Sciences  41

CSV Scope

Examples: Records Software
Software for FDA-Regulated Records
Any software used to create, modify, maintain, archive, retrieve, or transmit
FDA-required records. And, electronic records submitted, per FDA requirement.

Electronic Prescription Order


IRB Records Training Records
Submissions Fulfilment
Software Software
Software Software

Adverse Event Learning


Clinical Trial Distribution
Reporting Management
Records Software Records
Software Software

Warehouse
MDR Reporting Service Records Supplier Approval
Management
Software Software Records
Software

Organ / Tissue Call Center Product Rework


Validation Records
Donor Records Records Software Records

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Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

FDA Regulations

Validation Center™ © 2015 Praxis Life Sciences  43

CSV Scope

FDA Regulations
Topic Part Title
Clinical Trials 21 CFR 50 Protection of Human Subjects
Clinical Trials 21 CFR 56 Institutional Review Boards
Nonclinical Lab 21 CFR 58 Good Laboratory Practice for Nonclinical Laboratory Studies
Studies
Drugs 21 CFR 210 Current Good Manufacturing Practice in Manufacturing, Processing,
Packing, or Holding of Drugs; General
Finished 21 CFR 211 Current Good Manufacturing Practice for Finished Pharmaceuticals
Pharmaceuticals
Drugs 21 CFR 312 Investigational New Drug Application
Drugs 21 CFR 314 Application for FDA Approval to Market a New Drug
Biological Products 21 CFR 600 Biological Products: General
Blood & 21 CFR 606 Current Good Manufacturing Practice for Blood and Blood
Components Components
Medical Devices 21 CFR 803 Medical Device Reporting
Medical Devices 21 CFR 806 Medical Devices: Reports of Corrections and Removals
Medical Devices 21 CFR 820 Quality System Regulation
Cells and Tissue 21 CFR 1271 Human Cells, Tissues, and Cellular and Tissue-Based Products
Products

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Praxis Life Sciences | praxislifesciences.com Validation Center™
1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 22
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

FDA Regulations
Topic Part Title
Clinical Trials 21 CFR 50 Protection of Human Subjects
Clinical Trials 21 CFR 56 Institutional Review Boards
Nonclinical Lab 21 CFR 58 Good Laboratory Practice for Nonclinical Laboratory Studies
Studies
Drugs 21 CFR 210 Current Good Manufacturing Practice in Manufacturing, Processing,
Packing, or Holding of Drugs; General
Finished 21 CFR 211 Current Good Manufacturing Practice for Finished Pharmaceuticals
Pharmaceuticals
Drugs 21 CFR 312 Investigational New Drug Application
Drugs 21 CFR 314 Application for FDA Approval to Market a New Drug
Biological Products 21 CFR 600 Biological Products: General
Blood & 21 CFR 606 Current Good Manufacturing Practice for Blood and Blood
Components Components
Medical Devices 21 CFR 803 Medical Device Reporting
Medical Devices 21 CFR 806 Medical Devices: Reports of Corrections and Removals
Medical Devices 21 CFR 820 Quality System Regulation
Cells and Tissue 21 CFR 1271 Human Cells, Tissues, and Cellular and Tissue-Based Products
Products

Validation Center™ © 2015 Praxis Life Sciences  45

CSV Scope

FDA Regulations
Topic Part Title
Clinical Trials 21 CFR 50 Protection of Human Subjects
Clinical Trials 21 CFR 56 Institutional Review Boards
Nonclinical Lab 21 CFR 58 Good Laboratory Practice for Nonclinical Laboratory Studies
Studies
Drugs 21 CFR 210 Current Good Manufacturing Practice in Manufacturing, Processing,
Packing, or Holding of Drugs; General
Finished 21 CFR 211 Current Good Manufacturing Practice for Finished Pharmaceuticals
Pharmaceuticals
Drugs 21 CFR 312 Investigational New Drug Application
Drugs 21 CFR 314 Application for FDA Approval to Market a New Drug
Biological Products 21 CFR 600 Biological Products: General
Blood & 21 CFR 606 Current Good Manufacturing Practice for Blood and Blood
Components Components
Medical Devices 21 CFR 803 Medical Device Reporting
Medical Devices 21 CFR 806 Medical Devices: Reports of Corrections and Removals
Medical Devices 21 CFR 820 Quality System Regulation
Cells and Tissue 21 CFR 1271 Human Cells, Tissues, and Cellular and Tissue-Based Products
Products

Validation Center™ © 2015 Praxis Life Sciences  46

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 23
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

What About …
• Off‐The‐Shelf (OTS) Software?
• Configured Applications? For example, a device 
• Software as a Service (SAAS)  manufacturer who chooses 
Applications? not to use all the vendor‐
• Systems in the Cloud? supplied capabilities of the 
software only needs to 
validate those functions 
that will be used and for 
1 which the device 
manufacturer is dependent 
Validation scope can be upon the software results 
as part of production or the 
limited to the features that quality system
will be used by the FDA, General Principles of 
regulated company Software Validation

Validation Center™ © 2015 Praxis Life Sciences  47

CSV Scope

What About …
• Off‐The‐Shelf (OTS) Software?
• Configured Applications? The acceptance of vendor‐
supplied validation data in 
• Software as a Service (SAAS)  isolation of system 
Applications? configuration and intended 
• Systems in the Cloud? use is not acceptable. In 
isolation from the intended 
process or end user IT 
infrastructure, vendor 
2 testing is likely to be limited 
Validation must be to functional verification 
only, and may not fulfil the 
specific to the regulated requirements for 
company’s planned and performance qualification.

documented use of the MHRA, GMP Data Integrity 


application Definitions and Guidance

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 24
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
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CSV Scope

What About …
If the vendor can provide 
• Off‐The‐Shelf (OTS) Software? information about their system 
• Configured Applications? requirements, software 
• Software as a Service (SAAS)  requirements, validation process, 
and the results of their 
Applications? validation, the medical device 
• Systems in the Cloud? manufacturer can use that 
information as a beginning point 
for their required validation 
documentation.
3 FDA, General Principles of 
Software Validation
Documentation supplied with 
Vendor documentation can commercial off‐the‐shelf 
be used as the starting products should be reviewed
by regulated users to check that 
point for validation user requirements are fulfilled
Eudralex Annex 11, 
Computerised Systems

Validation Center™ © 2015 Praxis Life Sciences  49

CSV Scope

What About …
• Off‐The‐Shelf (OTS) Software? The audit should demonstrate 
that the vendor’s procedures for 
• Configured Applications? and results of the verification 
• Software as a Service (SAAS)  and validation activities 
Applications? performed for the OTS software 
are appropriate and sufficient for 
• Systems in the Cloud? the safety and effectiveness 
requirements …
FDA, General Principles of 

4
Software Validation

The regulated company The competence and reliability of 


a supplier are key factors when 
needs to audit the vendors selecting a product or service 
provider.  The need for an audit 
of critical applications and should be based on a risk 
services assessment.
Eudralex Annex 11, 
– depending on risk Computerised Systems

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 25
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without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Scope

What About …
• Off‐The‐Shelf (OTS) Software? When third parties (e.g. 
• Configured Applications? suppliers, service providers) 
• Software as a Service (SAAS)  are used e.g. to provide, install, 
configure, integrate, validate, 
Applications? maintain (e.g. via remote 
• Systems in the Cloud? access), modify or retain a 
computerised system or 
related service or for data 
processing, formal  agreements 
5 must exist between the 
manufacturer and any third 
parties, and these agreements 
Formal agreements are should include clear 
statements of the 
required to document responsibilities of the third 
responsibilities party.
Eudralex Annex 11, 
Computerised Systems

Validation Center™ © 2015 Praxis Life Sciences  51

CSV Failure 
Consequences
Part 5

Validation Center™ 52

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Consequences

FDA Enforcement Tools
• Warning Letter
• Injunction
• Product seizure
• Import restrictions
• Clinical hold
• Delay in approval of new products or facilities
• Consent decree
• Rejection of application data
• Disqualification of clinical investigators
• Debarment
• Criminal prosecution

Validation Center™ © 2015 Praxis Life Sciences  53

Consequences

Warning Letter Statistics

Nearly 200 Warning Letter citations in the last 3 years


(2012-2014) for software and computer system issues

Over 1/3 of these were for validation issues

A majority of the validation issues were for


simply failing to validate
the software or computer system

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without prior written permission from Praxis is prohibited.
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Consequences

Warning Letter Example
Company German manufacturer of endoscopic grasping/cutting instruments

System Purchased, configured ERP used for production planning and quality
records. NOTE: Software vendor performed installation and upgrades

• There are no procedures that describe the qualification and


maintenance of the Majesty Enterprise Resource Planning (ERP)
software for production planning and maintenance of quality records.
• There are no records documenting that the Majesty system is validated
Warning or meets user needs and intended uses.
Letter • There are no documents that define the system’s features and
Excepts functions, operating environment, or hardware requirements.
• The procedure which addresses vendor selection qualification and
requalification of suppliers, has not been not implemented. There is
no documentation that the supplier of Majesty software, was qualified
or re-qualified as a supplier.

Validation Center™ © 2015 Praxis Life Sciences  55

Consequences

Warning Letter Example
Company California manufacturer of wound bio-engineered alternative tissue devices

System Spreadsheet used for calculations

Warning • Your firm did not validate use of an Excel spreadsheet used to calculate the
Except Moisture Vapor Transmission Rate (MVTR)

Company New Jersey manufacturer of medical devices

System SharePoint used for document management

• Off-the-shelf software (Microsoft SharePoint) is being used to manage quality


system documents for document control and approval. However, firm has failed
to adequately validate this software to ensure that it meets your needs and
Warning intended uses.
Excepts • There were two different versions of your CAPA & Customer Complaint
procedure; however, no revision history was provided on the SharePoint
document history. Your firm has failed to validate the SharePoint software to
meet your needs for maintaining document control and versioning.

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without prior written permission from Praxis is prohibited.
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Consequences

Warning Letter Example
Company Idaho manufacturer of radiopharmaceuticals

System Custom developed system for batch records, calculations, and label generation

• Firm's custom software for Master Batch Production record has not been
Warning
validated. This software is responsible for generating the batch production
Letter record, performing calculations to produce varying concentrations of drug
Except product, and generating label information for customer vials and lead pigs.

Company Italian manufacturer of laser devices

System Custom developed system for tech calls, complaints, and service records

• The software developed by your firm to record, evaluate, investigate, correct


Warning
and repair incoming technical assistance calls, complaints, and service records
Letter was implemented in 2012, and has not been validated.
Excepts • No validation documentation was available for an established protocol, any
testing data, or a finished report for the validation of this system. system.

Validation Center™ © 2015 Praxis Life Sciences  57

Consequences

Warning Letter Example
Company German manufacturer of sterile and non-sterile needles and sutures

System Software controlling the machinery making needles

• Your firm uses custom automatic machines in the needle production process.
Warning
Your firm stated that it performed software validation for the automatic
Letter machines and that the software protocol was tested, but these validation
Except activities were not documented.

Company Kentucky medical center

System Blood management

Warning • Your firm went live with version 2.0.0 of the Hemocare Lifeline (HCLL) Donor
Letter Module; however, the validation of Module 15, Product Labeling, was
Except incomplete in that it was not reviewed, accepted, or signed off by a responsible
individual.

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 29
Reproduction or re‐transmission in any form or by any means, electronic or mechanical
without prior written permission from Praxis is prohibited.
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CSV Program 
Implementation
Part 6

Validation Center™ 59

CSV Program Implementation
Procedure Examples CAPA (if out of compliance)
• How to validate Validation Master Plan
• How to perform risk • Policies, Procedures
assessment • Inventory
• How to audit vendors • Validation Timeline

Assess 
Inventory  and 
Develop
Define Train Systems  Prioritize  Document 
SOPs and  Validate!
Policies Staff and  Systems  Plan
Templates
Software and 
Software

Policy Examples Example


• Which systems and software • Which systems and software
require validation? require validation?
• When does validation occur? • What is the risk level of each?
• When do vendors need to be • What is the priority for validating
qualified? Audited? each system?

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1925 West Field Court, Suite 125, Lake Forest, IL 60045 | +1 (847) 295‐7160 validationcenter.com 30
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without prior written permission from Praxis is prohibited.
© 2015 Praxis Life Sciences. All rights reserved.

CSV Program Implementation

CSV Program 
Implementation Validation
Services

Assess 
Inventory  and 
Develop
Define Train Systems  Prioritize  Document 
SOPs and  Validate!
Policies Staff and  Systems  Plan
Templates
Software and 
Software

Online and Classroom Independent
ValidationCenter.com Library CSV Training Audits

Validation Center™ © 2015 Praxis Life Sciences  61

Thank You!
Thanks for your interest in Computer System Validation

Any questions about what we have discussed today?


Please, feel free to contact me:

Deb Bartel

+1 (847) 295‐7160
dbartel@praxislifesciences.com

validationcenter.com | praxislifesciences.com 

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