Dampak Revolusi Industri 4.

0
Terhadap Profesi HR

PM Susbandono (pm.susbandono10@gmail.com)
Dec 11, 2019
Mengandung 3 Pemahaman

• Mindset
• Technology (Digital machine)
• HR in the new world
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful Working
 The Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The real world
• Job of the Future
• Digital culture
• Meaningful Working
Three (3) Threatening Crises
in
Indonesia

1. Food 2. Energy 3. Water

Other Problems – What Happened
Technology/digital machines reshape
work :
• Automation
• Jobs and required skill change
dramatically
• Work require greater intellectual
Technology expertise
• Interpersonal relationship and soft
skill will be more valuable
• Man – Smart Machine collaboration
• Only fewer people to do the low level
work

Digital Economy - Leadership Circle Talk

Millennial Generation (Suryatin Setiawan – 050718)
 The Answer is ……..

Innovative
People

Joseph Alois Schumpeter (The

Theory of Economic
Crises Development, 1934)
Faktor utama yang melandasi
perkembangan ekonomi*/ adalah
inovasi yang pelakunya adalah
innovator dan entrepreneur.
Digital Revolution */Peningkatan output total masyarakat
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful Working
Iteration is Obsolete, Innovation is a Must
• lebih murah • lebih mudah
“Implementation • lebih cepat • lebih indah
something new
with bigger
• lebih aman • lebih kecil
added value” • lebih praktis • lebih awet

80 – 90% 10 – 20% <1%

 Iterasi Tak Membuat
Keadaan Menjadi Lebih Baik

Dreaming, if you
expect different result
using the same
approaches
Albert Einstein
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful Working
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful Working
 The key issues and challenges facing
HR in an era of turbulent digital
change include the following:
1. Understanding the digital landscape - the technologies
disrupting HR.
2. The impact of disruption on employment, labor markets
and skills. Are the robots coming to take our jobs? Are we
facing a digital skills crisis?.
3. The role of HR as a change provocateur - HR’s role in
leading digital change.
4. Overcoming resistance to change - people, organization
and culture; legacy thinking not just legacy technology;
building a culture of innovation and ‘next generation’
organizations; tools and software to support employee
engagement and collaboration; creating a digital first
mindset.
4. Managing digital natives and Gen Z.
5. Developing digital talent, corporate learning, education
and skills development.
6. Amazonisation - use of emerging digital technologies to
reinvent HR, transforming processes and systems to deliver
Amazon levels of self-service and employee experiences.
7. The growing importance of workplace analytics,
tracking trends, delivering actionable insight and informed
decision-making from data.
8. Digital Leaders urgently required!
9. To-wards the future - coping with HR Darwinism, a
phenomenon when technology and society evolve faster
than our ability to adapt.
 Perhitungan Bonus Driver
Services
1. Bike
2. Send
3. Food

Minimum Fare Rp.9.000,-

Apabila ada argo seharga Rp.7.000,- /Rp.8.000,- akan di tambahkan otomatis
ke dompet driver Rp 2.000/Rp 1.000

A. Bonus B. Syarat mendapatkan Bonus

Point/Gems
80 Gems Rp.10.000,- 1. Driver Rating > 60 %
130 Gems Rp.20.000,- 2. Acceptance > 4,30
200 Gems Rp.60.000,- 3. Cancellation < 10%
270 Gems Rp.150.000,-
360 Gems Rp.200.000,-

Perhitungan Point/Gems

BIKE SEND FOOD

1. Normal = 8 point/Gems 1. Normal = 13 point/Gems 1. Normal = 25 point/Gems

Mon-Fri Sat-Sun Sun-Sat Sun-Sat
9.00 to 15.00 24 Housrs 24 Hours 24 Hours

2. Peak Hours = 13-18 Point/Gems

Mon-Fri
6.00 to 8.00 16.00-20.00 TOP UP OVO via DRIVER

3. Peak Hours + HotSpot = 23 Point/Gems 0 of 1 20 point/Gems

Mon-Fri 0 of 3 10 point/Gems
6.00 to 8.00 16.00-20.00 0 of 5 10 point/Gems
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful Working
V.
.
Job of the future –
Yes/No
Digital Economy - Leadership Circle Talk
(Suryatin Setiawan – 050718)
 No
All kind of jobs which are replaceable by robot, automation and AI
where they can do better
White collar jobs :
• Administrator/ officers, clerical, cashier, low-level accountant, insurance
claims adjusters, hiring managers, psychological testers, retail
salespeople, immigration officer, dermatologist, middle men, agents
Blue collar repetitive and precision jobs :
• Factory workers ( auto mobile , textile …)
• Shop/ toll booth attendance, driver/ ……..pilot,
Jobs that technology can do better and more efficient :
• Tukang parkir, tukang pos/antar, seleksi barang , tukang catat meteran,
petugas pom bensin
• Traditional farming and fishermen
• Infantry troops, field surveyor, translator
• Knowledge management : Chess player, outer-space flight planner,
• analyze medical tests and data, dispense medicine, trade stocks and
evaluate markets, perform government administrative functions,
Traditional media, banks
• and even replace those who program software – that is, the creators of
 Yes
All kind of jobs which are humanly needed and unreplaceable
by robot, automation and AI

White collar :
• Designer/ developer of new systems, tools, machines , equipment
• Strategist and planner for new systems (new business/ start-up ;
new education institution, new curriculum etc)
• Care services (health, education, culinary, tourism, leisure,
entertainment)
• Research, Innovation, arts and creativity
• Guardian, mentor, coach, trainer, teachers, psychologist, pastor,
managers
• Comedian, story teller, book author, script writers, artists, film
stars, musicians, (fashion) designer, chef
Non repetitive blue collars job :
• Household maintenance service , gardeners, tailor/ penjahit
Kalau Anda Diam, Tunggu
Disruption Datang

Disruptive innovation*/
can hurt, if you are not
the
one doing the disrupting

Clay Christensen

* = Disruption
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful Working
 Innovative Culture
Makes People Sustain
Innovative

Tony Robbins
(American author, entrepreneur, philanthropist and life coach)
How to Build Innovative Culture
1. Leadership as a role model
2. Fun workplaces
3. Reward for innovative behavior
4. More flexibility on appearance
5. Less bureaucratic
6. Transparency
7. Low power distance
8. Develop imaginative thinking
9. Democratic (Free speak up)
10.Happy employee
 What HR Should Do

1. Re-structuring the organization to enable

the digital transformation
2. Embracing the digital talent lifecycle
3. Empowering digital leadership

*/ “The changing role of people management in the

digital age” (Deloitte)
 Agenda
• Crises
• Disruptive Innovation
• Growth Mindset
• The Real World
• Job of the Future
• Digital Culture
• Meaningful working
 Tips for HR people :
Do Better and Do Differently
(Meaningful Working)

• Tuntutan dalam bekerja makin lama makin cepat,

kompleks dan tak bisa diramalkan.
Persaingan tak bisa lagi hanya atas dasar ‘do
better’; tapi juga ‘do differently’, (disamping
tetap melakukan ‘do better’).

• Bekerja tidak hanya ditujukan untuk kepentingan

diri saja, tetapi juga harus bermanfaat bagi
sebanyak mungkin orang
 Incumbent ‘
We do better
and
do differently

Incumbent We
do better

We
do differently

We