Jaypee Business School

A Constituent of Jaypee Institute of Information Technology

(Deemed University)
A-10, Sector 62, NOIDA, 201 307 India
www.jbs.ac.in

MBA-2012-14 Course Description

Course Title: Managing Employee Relations

Course Code: 12MEHR29 Credits: 3
Area: OB/HRM Nature: Elective
This course is an introduction to Employee Relations. It addresses tangible and intangible
aspects of relationships between employer, employee and workers. It will help the students in
appreciating the development and Management of employee relations in India and their
application in the Industry.

Learning Outcome:
. At the completion of this course, the student will be able to:
1. Understand complex relationship among internal and external environmental factors
governing industrial relations in an organization.
2. Comprehend role of trade union in organizations.
3. Understanding probable cause and effect relationship between various organizational
factors in emergence of grievance and disputes as well as the resolution mechanism
not just at worker level but across the organization.

Course Contents
S. No. of sessions
No. Topics (90 Minutes)
1 Industrial Relations: Concept, Basic Principles, Role of 2
Industrial Relations in Business organization; Industrial
Relation in India
2. Models of Industrial Relations 2
3 Trade Unions: Functions, Trade Union Movement in India 3
4 Collective Bargaining: Meaning & Concept 2
5 Workers Participation in Management 1
6 Grievance & Discipline Handling 1
7 Industrial Disputes: Important Definitions, Types of disputes 2
and mechanism for handling it
8 Labour Policy 1
9 Recent Trends In Industrial Relations 2
10 International Labour Organization 3
11 Concept of Social Security in India 1
Total 20
Recommended Books/Text
1. Venketratnam,C.S. (2009): Industrial Relations, Oxford University Press.
2. Goswami V.G. (1999): Labour And Industrial laws, Central law agency Allahabad,