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E-Commerce Info
E-Commerce Info
Page Contents
1) Amazon
Amazon founded by Jeff Bezos, in the year 1994 is one of the top e-
commerce companies. It is based in Seattle; Wash.Amazon uses the
cloud technology platform and is the largest retailer in the world which
provides its services over the internet. During the initial years, Amazon
amazon.com started by selling books, TV shows, and films.
Amazon provides a website and also an app for the users to make their
online shopping easy. The interface helps the user to place the order of
their choice, make payments online, track the orders and also provides
return and refund of items if not satisfied. Due to its excellent services and
management, Amazon is known as one of the top e-commerce companies
in the world.
2) Alibaba
3) Walmart
Also regarded as one of the top e-commerce company, Walmart is like the
normal Walmart store. Walmart.com provides a wide range of products that
are of supreme quality. Apart from products they also provide friendly
service and have daily offers at low prices.
4) Otto
Otto, being rated as one of the top and successful e-commerce company in
Europe, it has been known for its innovation and has been reinventing itself
since it has been originated.
Otto.de is a one-stop shopping for customers who can find the products
and order them with ease by making use of their technology friendly
interface. It makes use of various digital tools that make the customer to
navigate to their purchase. The customer can select the product and place
the product in the online shopping cart and then proceed for payment.
Otto provides products in categories like fashion, sports, electronics and
home & living. They provide the best products and a wide range of product
categories. Due to its partnership with the external brands and its excellent
services, Otto is considered as one of the top e-commerce companies.
5) JD.com
6) Priceline
Priceline.com is a top e-commerce company based out in Connecticut,
which is used for the purpose of travel-related purchases like airline tickets
and hotels bookings. It provides various services to the customers in form
of hotel, flight bookings, and car rentals.
Due to its wide range of hotels bookings and other services provided by
Priceline.com, it is considered as the top e-commerce company in the
world.
7) eBay
eBay platform helps the sellers to conduct their online and offline business
smoothly. Due to the efficiency of being able to connect many buyers and
sellers across the world, eBay is one of the top e-commerce companies in
the world.
8) Rakuten
Also treated as a top e-commerce company and founded in the year 1997,
Rakuten which is pronounced as ‘Luck Ten’, is based in Tokyo. It provides
a B2B and B2C e-commerce platform.
Under its roof, it sells many products under many departments like
electronics, clothing, shoes, beauty care, healthcare, sports, pet supplies
and many more. It provides a user-friendly interface for the customers.
It provides reward points program and daily deals to their customers. Due
to its unique features, it is considered as one of the top e-commerce
companies in the world.
9) Zalando
The customer can experience the largest selection of fashion trends and
can discover many brands and styles by using their interface.
It takes them through the process of choosing and the customers can enjoy
the convenience of orders along with free delivery and exchange or return
policies wherever applicable. Apart from shopping, it also provides gift
cards and coupons to their regular customers.
10) Groupon
Groupon, an e-commerce company that is headquartered in Chicago offers
both mobile and online marketplace. Customers can connect with local
merchants for various activities like travel, goods, and services across 15
countries.
Due to its main focus on boosting the local commerce, Groupon is one of
the top e-commerce companies in the world.
The main categories that are dealt by home depot are rugs, bathroom
vanities, decking, hardwood flooring, light bulbs, washer and dryer,
refrigerators, windows treatments and so on.
Home Depot provides a website to the customers, for easy selection of the
product. For each product display, home depot displays the product
description and image of the product.
The customer can select the product and the interface provided in the
website will help the customers for the purchase of the product. The
customer can check the status of the order, able to pay online and also
cancel the order. Online support is provided to the user in case they are
stuck at some point.
Due to its unique features, Shopify stores has been regarded as a top e-
commerce company.
14) Flipkart
The famous and top e-commerce company, Flipkart is headquartered in
Bangalore. It was founded in the year 2007. It is the biggest online store for
apparels, furniture, beauty care, electronics and many more.
It has about 100 million registered users and 100 thousand registered
sellers. It provides 24X7 customer service. The customers can place the
order by using their website or their app. By using their user-friendly
interface, the customers will have a smooth flow of purchase starting from
selecting the product, payment, tracking the order and delivery of the
product.
The ability to operate online has made many entities profitable. There
cannot be ups without downs and pros without cons and this is the case
with e-commerce.
This is especially true in the case of apparel where finding the right size is
always a permanent problem.
Page Contents
1) Security
Online portals have been in the news a lot because of hacks by
cybercriminals and hackers. It is a very serious issue as your account might
be hacked because of negligence and wiped out clean of the existing cash.
This is a harsh reality of e-commerce sites and a website cannot give this
assurance that the financial information cannot be compromised on its
portal. The website owner needs to take important steps to change its
password so as to stop any data breaches.
2) Site crash
This can happen if you do not have a good bandwidth connection as you
will face serious issues while loading pages and placing orders. It is
impossible to make a purchase if the site you are looking at crashes down.
Ensure that your website is on the right platform where there are already
precautions in place for this eventuality.
People miss the tangible feeling and there is always the fear that the
product will not meet the standard you are expecting. This makes the
consumer a bit hesitant before making a purchase.
4) Late delivery
Ultimately when the information reaches you that the product will be
delivered on this day the portal is not specific about the timings. There are
several instances when a person who is going to collect the parcel had to
wait for hours for the delivery.
His whole day is wasted and he could not go outside as per his original
schedule. Such a situation makes the customer angry as he feels
unnecessarily harassed.
Do you trust the online store to meet your expectations or will you make the
effort and travel to a physical store to verify and then make a purchase.
6) Lack of privacy
Lack of privacy is a serious disadvantage of e-commerce. A customer has
to provide his personal details before making a purchase like address,
name, and phone number and so on.
Some sites do not have advanced encrypted technology that can protect
your personal details from hackers and it is a cause of grave concern. This
sensitive information if is leaked can create lots of problems for a
consumer.
Some sites collect the sensitive details illegally and this is why people are
afraid to use e-commerce portals as they have to give personal details
which can be misused.
7) Tax issues
E-commerce portals are accessible in most part of the world as it is not
limited to a particular geographical location. When a customer makes a
purchase he has to pay the tax on it and it becomes difficult to calculate the
actual sales tax levied in that place.
The consumers thus face issues during the computation of tax and this is
also an added disadvantage of e-commerce.
8) Legal issues
Several cyber laws have been implemented to protect the rights of both
seller and buyer. If you are looking to create a website it is important that
you go through the local laws as well as cyber laws so that you do not have
to face any problems later on.
The apt technical infrastructure is costly and needs huge investment. It also
needs to be upgraded periodically to stay with changing times. Huge
technological cost for a successful venture is a disadvantage of the e-
commerce portal.
This is not so on an online store where the customer has to choose and
buy and then wait for the product to arrive at his doorstep within the
stipulated time frame. Shipping is an integral part of commerce and if you
do not have appropriate infrastructure then it can cause serious issues and
become a disadvantage of e-commerce.
11) Fear
They fear that if the desired product does not arrive then they will lose their
money. If this happens then how are they going to trace the online outlet
and recover their hard-earned money? One of the disadvantages of e-
commerce is the absence of the physical existence of the store.
You need to shed a large chunk of money to hire and retain a talented pool
of workers that will prove an immense help in handling all transactions.
13) Lack of personal touch
When you enter a retail outlet you are welcomed at the gate and as you
enter inside there are several employees to help you in case of any
difficulties. When you are online and making a choice there is no one to
help you during your visit.
This experience is valuable but is not available at online outlets and seems
like a disadvantage of e-commerce.
Customers tend to lose faith very easily and shift their loyalties to other
portals that they find convenient. The portal will suffer substantial loss
because of this action.
Do not keep all the eggs in one basket as the dependency on the website
can prove a disadvantage of e-commerce in times of crises.
This forces them to drop their prices by allowing discounts, incentives and
other allowances on their products. How are they going to recover their
money? Obviously, the quality of the products suffers and at the end of the
day, it is the customers who are made a fool of.
Although the popularity has forced several business houses to shift base
on online medium but running an e-commerce operation is not a bed of
roses as it also includes several challenges and disadvantages like a rose
with thorns.
Software or web servers are necessary along with network bandwidth for a
successful e-commerce transaction. Sometimes a site crashes down and
you are in serious need of a product.
What will you do at that time as the only available option is a physical
store? Security has become a serious issue as hackers are on the look-out
for any loopholes to make mischief. Although purchasing products is easy
but how can you check the quality of the product and what about its
availability.
It takes a few days for the product to arrive and what will happen when you
need to use the item as soon as possible. Navigating the choppy waters is
not an easy feat as individuals have to face several challenges.
Advantage and Disadvantages of selling on
E-commerce portals
November 23, 2019 By Hitesh Bhasin Tagged With: E-commerce
But a decade back Android came in the market and it shook the smart
phone market to its core. Now there are billions of people using smart
phones and the apps in it. And one of the most common apps installed by
people are E-commerce apps. Not only mobile, but desktop sale of E-
commerce too grew a great deal due to the penetration of the internet and
the usage of smart phones / laptops / computers.
Before the advent of E-commerce, websites were the sole selling point of
most companies and the online sales mainly used to comprise of mass e-
mailers and through Search engine optimization.
But with the Amount of money being pumped into advertising for E-
commerce portals, it is for sure that E-commerce has a far better brand
equity then your website (especially if you are a small business). But still
there are exceptions, where your website will perform better then E-
commerce. Let us discuss the same.
2) Brand building – When more and more people put in the reviews for
your products, your product comes up the search pages and therefore the
brand is imprinted in consumers mind. There are several kitchen appliance
brands which did not exist 5 years back but are household names now
because of the exposure they received in E-commerce portals. Mind you,
the brand will be built only if the product is of high quality.
4) You can Negotiate with the portals – There are many options within
these E-commerce portals to increase your sales. If you are ready to
invest, you can buy banner ads, push your products higher up with a
“Sponsored” tag or in general, offer a higher marketing budget so that the
product managers take care of the sale of your product. This ensures that
even if you are a comparatively new company, you receive good sales.
6) Volumes are fantastic – A major factor people are loving Online sales
is because of the volumes they achieve through online sales. If through
physical distribution, you were able to reach a state or a region, with online
sales you can reach across the country and in some
cases, international shipping can be done as well. Thus, the volumes are
fantastic, the reason most online players are attracted to it.
This fundamental is also brought into place because people are afraid to
buy online mainly with the doubt “What if it is a defective product”. The
result is that most of these E-commerce portals offer easy replacement /
return of the product. This topic has irked many online sellers and there
was a recent strike against Flipkart too. Bottom line, be prepared for a lot of
accountancy and return problems including damaged products being
returned.
1. You are already operating at low margins due to solid and visible
competition
2. Your operating expenses are relatively high in online sales because of
the storage, transportation, packaging and sales return debits.
However, if you don’t want to sell on online portals because your product is
technical or unique, then you will better off owning your own domain and
advertising it online.
Top 70 e-commerce companies in India
Below are the top 70 e-commerce companies in India with their key
decision-maker contacts.
Flipkart
Flipkart is an Internet company and has headquarters in Bengaluru,
Karnataka, India. Flipkart has 21933 employees and has a revenue of
$2,896M. It was founded in 2007. Flipkart specialises in online shopping.
Flipkart is a private company. Flipkart is now owned by Walmart Inc after its
acquisition in 2018 for 16 billion USD.
After launching in the year 2007, Flipkart raised a total of 7.5 billion USD in
17 funding rounds and Flipkart has acquired a total of 12 companies
including Myntra, Jabong, eBay India and PhonePe.
After launching in the year 2010, Snapdeal raised a total of 1.8 billion USD
in 12 funding rounds and Snapdeal has acquired a total of 12 companies
including GoJavas, RupeePower, Shopo and Exclusively.
After launching in the year 1994, Amazon raised a total of 108 million USD
in 2 funding rounds and Amazon has acquired a total of 83 companies
including PillPack, Canvas Technology, Blink and Ring.
Myntra is now owned by Flipkart after its acquisition in 2014 for 300 million USD.
After launching in the year 2007, Myntra raised a total of 342 million USD in
11 funding rounds and Myntra has acquired a total of 83 companies
including Jabong, Blink, 20Dresses.
After launching in the year 2010, Paytm raised a total of 2.2 billion USD in 4
funding rounds and Paytm has acquired a total of 11 companies including
Nearbuy, Insider.in, Edukart.
After launching in the year 2007, Infibeam raised a total of 400 million INR
in 3 funding rounds and Infibeam has acquired a total of 3 companies
including ODigma, DRC Systems.
After launching in the year 2012, Limeroad raised a total of 50 million USD
in 3 funding rounds.
After launching in the year 2011, Shopclues raised a total of 255 million
USD in 10 funding rounds and Shopclues has acquired a company named
Momeo Technologies.
After launching in the year 2008, Naaptol raised a total of 121 million USD
in 5 funding rounds.
After launching in the year 2008, Yepme raised a total of 88 million USD in
5 funding rounds.
After launching in the year 2000, MakeMyTrip raised a total of 548 million
USD in 5 funding rounds and MakeMyTrip has acquired a total of 5
companies including Ibibo, Hoteltravel.com, Mygola.
After launching in the year 2005, Cleartrip raised a total of 56 million USD
in 5 funding rounds and Cleartrip has acquired a company named
Flyin.com.
After launching in the year 2006, Via.com raised a total of 10 million USD in
1 funding rounds and Via.com has acquired a total of 2 companies
including LifeMojo, TSC Travel Services.
After launching in the year 2006, Yatra raised a total of 136 million USD in
7 funding rounds and Yatra has acquired a total of 5 companies including
mGaadi, TravelGuru.
After launching in the year 1994, Justdial raised a total of 85 million USD in
3 funding rounds.
After launching in the year 2015, Moglix raised a total of 99 million USD in
7 funding rounds.
After launching in the year 2016, Udaan raised a total of 284 million USD in
3 funding rounds.
After launching in the year 2011, Healthkart raised a total of 47 million USD
in 4 funding rounds.
The CEO of Healthkart is Sameer Maheshwari.
After launching in the year 2015, 1mg raised a total of 163 million USD in
10 funding rounds and 1mg has acquired a total of 3 companies including
MediAngels, Dawai Lelo.
After launching in the year 1994, PharmEasy raised a total of 108 million
USD in 6 funding rounds.
After launching in the year 1994, Netmeds raised a total of 99 million USD
in 3 funding rounds and Netmeds has acquired a total of 3 companies
including JustDoc, Pluss App.
After launching in the year 2011, Zivame raised a total of 57 million USD in
5 funding rounds.
The CEO of Zivame is Richa Kar.
After launching in the year 2012, Clovia raised a total of 18 million USD in 4
funding rounds.
After launching in the year 2008, CaratLane raised a total of 58 million USD
in 4 funding rounds. Caratlane was acquired by Tata Group in 2016.
After launching in the year 2014, Droom raised a total of 133 million USD in
7 funding rounds.
After launching in the year 2006, CarTrade raised a total of 240 million
USD in 6 funding rounds and CarTrade has acquired a company named
CarWale.
After launching in the year 1994, Cars24 raised a total of 61 million USD in
2 funding rounds.
After launching in the year 2008, Quikr raised a total of 440 million USD in
12 funding rounds and Quikr has acquired a total of 15 companies
including StayGlad, Zimmber and Grabhouse.
After launching in the year 2007, Sulekha raised a total of 44 million USD in
4 funding rounds.
After launching in the year 2007, BookMyShow raised a total of 224 million
USD in 5 funding rounds and BookMyShow has acquired a total of 6
companies including Townscript, Eventifier.
After launching in the year 2014, Insider.in was acquired by Paytm in 2017.
After launching in the year 2010, Firstcry raised a total of 268 million USD
in 7 funding rounds and Firstcry has acquired a company named Babyoye.
After launching in the year 2012, Hopscotch raised a total of 25 million USD
in 3 funding rounds.
After launching in the year 2010, Hungama raised a total of 165 million
USD in 3 funding rounds.
After launching in the year 2007, Saavn raised a total of 110 million USD in
4 funding rounds and Saavn was acquired by Reliance Jio Infocom in 2018.
After launching in the year 2013, Gaana.com raised a total of 115 million
USD in 2 funding rounds.
After launching in the year 2014, Eazydiner raised a total of 13 million USD
in 3 funding rounds.
After launching in the year 2011, OLA Cabs raised a total of 3.8 billion USD
in 23 funding rounds and OLA Cabs has acquired a total of 5 companies
including Foodpanda and Taxiforsure.
After launching in the year 2009, UBER raised a total of 24.7 billion USD in
22 funding rounds and UBER has acquired a total of 8 companies including
Otto and Careem.
After launching in the year 2014, Swiggy raised a total of 1.5 billion USD in
9 funding rounds and Swiggy has acquired a total of 4 companies including
Scootsy and Supr Daily.
After launching in the year 2011, BigBasket raised a total of 989 million
USD in 13 funding rounds and BigBasket has acquired a total of 4
companies including Morning Cart and Raincan.
The CEO of BigBasket is Hari Menon.
Milkbasket was founded by Anant Goel, Anurag Jain, Ashish Goel, Ekwe
Chiwundu Charles, Yatish Talavdia.
After launching in the year 2015, Milkbasket raised a total of 32 million USD
in 8 funding rounds and Milkbasket has acquired a total of 83 companies
including PSR Supply Chain Services and Veggie India.
After launching in the year 2008, Lenskart raised a total of 129 million USD
in 7 funding rounds.
After launching in the year 2013, Grofers raised a total of 471 million USD
in 8 funding rounds and Grofers has acquired a total of 2 companies
including Townrush and Mygreenbox.
After launching in the year 2015, Livspace raised a total of 97 million USD
in 5 funding rounds and Livspace has acquired a total of 3 companies
including YoFloor.
After launching in the year 2013, Portea raised a total of 76 million USD in
5 funding rounds and Portea has acquired a total of 2 companies including
Health Mantra.
After launching in the year 2009, Cashify raised a total of 13 million USD in
4 funding rounds and Cashify has acquired a company named MobiBing.
After launching in the year 2015, Koovs raised a total of 43 million USD in 3
funding rounds.
After launching in the year 2006, MagicBricks raised a total of 300 million
INR in 1 funding round.
After launching in the year 2010, Chai Point raised a total of 30 million USD
in 2 funding rounds.
After launching in the year 2013, OYO raised a total of 1.7 billion USD in 12
funding rounds and OYO has acquired a total of 5 companies including
Innov8.
After launching in the year 2012, Pepperfry raised a total of 197 million
USD in 6 funding rounds.
After launching in the year 2012, Urban Ladder raised a total of 112 million
USD in 8 funding rounds.
After launching in the year 2014, Urbanclap raised a total of 110 million
USD in 7 funding rounds and Urbanclap has acquired a total of 2
companies including HandyHome and Goodservice.
After launching in the year 2012, Box8 raised a total of 27 million USD in 5
funding rounds.
After launching in the year 2011, PropTiger raised a total of 85 million USD
in 2 funding rounds and PropTiger has acquired a total of 4 companies
including Housing.com and Makaan.com.
After launching in the year 2006, Redbus raised a total of 10 million USD in
4 funding rounds and was acquired by Ibibo Group for 101 million USD in
2013.
After launching in the year 2008, Byju raised a total of 969 million USD in
11 funding rounds and Byju has acquired a total of 4 companies including
Tutorvista.