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JohnD.
Ster
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Mas
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sInst
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eofTechnol
ogy
SloanSchoolofMa nageme
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幽腰 甘言
閲脱水 告

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ABOUTTHEAuTHOR
JohnD.St e r
ma ni s∫ .Spe ncerSt andi shPr ofess orofMa na ge me nta ttheSl oa n
Sc hoolofMa nage me ntoftheMa s s
a chus ett
sInstitut eofTe c hnol ogya ndDi rector
ofMI T' sSys tem Dyna micsGr oup.Hi sr esearchc entersont hede ve lopme ntof
pra ciCa
t lme thodsf ors ystemst hinki nga nddyna mi cmode lingofc ompl exs ys-
tems ,Wi thapplic at
ionst oo rganizationa lleaml nga ndc hange, ope rationsma nage -
me nt ,
c orporates tr
ate gy, a
ndno nline ard ynami csi nawi der angeofs ys t
ems ,fr
om
suppl yc hainstos c
ie ntif
icrevolutions . Heha splOne eredt hede ve l
opme ntofma n-
age me ntflights imul atorsofc orpo r
a tea nde conomi cs ystems .The s
ef li ghtsimul
latorsa reusedi nr ese archtounde r s
ta nda ndimpr ovema nage rialde ci sionma king
inc ompl exdyna mi cs ystems ;mo reimpo rtanty,
l the yarenowwi delyus edbyc or-
por ati
onsa nduni versitiesaroundt hewo r
ldfort eac hing,pr oble ms o l
vi ng, andpol -
1Cydes ign.Pr ofes sorSt e
rma ndi s
c ove reds ystem dyna mi csmode lingi nhi gh
school ,studiedi tasa nunde rgr
adua tea tDa r
tmout hCol lege ,andr ece ive dhisPhD
fromMI T・Heha sbe ena wardedt heJ a yW For reste rPrize,gl Ve nfo rt hebe stpubl
li
she dwor kint hef ieldo fsystemdyna mi csove rt hepr iorfiveye r
a s,a ndha sfour
ti
meswona wa rdsf ort eachinge xc e
lle ncef r
omt hes t
ude ntsoft heSl oa nSc hool.

Vl
Ac ce lera
tlnge cono mi c ,tec hno log i
c al,so cia l,ande nvi r
o nme nta
lc hang ec halle nge
ma na ge r
sa ndpo lic yma ke rst ol earna t inc rea si
ngr a t
es, Whi leatthes amet imet he
compl exltyOft hes ystemsi nwhi chwel ivei sg r
o wl ng・ Ma nyo fthepr o blemswe
nowf acea ri
s easuna nt l
C IPate ds idee ffe ctsofo urownpa stacti
ons .Allt ooo fte n
thepol ici
e swei mpl eme ntt os olvei mpo rtantpr o blemsf a i
l,ma ket hepr o ble m
wo rse ,orc reatene wpr oble ms .
Ef fectived ec isio nma kinga ndl eani
r ngl nawo rl
dofg rowingdynami cc om-
plexiyr
t equir esust obe c omes ys temst hi n ke r
s-t oe xpa ndt hebounda r ieso fo ur
me nt almode lsandde ve lo pt oo lstound ers tandho wt hes truc t
ureo fc ompl e xs ys -
temsc reatest heirbe ha vior .
Thi sbooki ntr od uc esyo ut os yst e
md y na micsmod eli
ngl brthea nalys i
so fpo l-
lCya nds t
ra t
e gy, wi thaf oc uso nb usine ssa ndpubl icpol icya pplications ・Sys te m
dyna mi csi sape rspe c
tivea nds eto fc o nc ept ualtoo lstha te nableust ounde rs tand
thes tructurea ndd yna mi c so fc ompl exs ys tems .Sys temdy nami c
si sa lsoar lgO r-
Ousmo deli
ngme thodt ha te na blesust obui ldf orma lc omput ersimu lat
ionso fc o m-
plexs ystemsa ndus et he mt od es ignmo r ee fec ti
vepol iciesando rgani zatio ns・
To gethe r
,t he set ool sa llowust oc reat ema nage me ntfli ghts imul at
or s-mi cr o-
wo rldswhe res pa cea ndt imec anb ec ompr e sseda nds lowe ds owec ane x perie nc e
thel ong-terms idee fe c t
sofde c isi
o ns ,spe e dl ea
rn lng,de ve lopourunde rstand ing
ofc ompl e xs ystems , andd e s
igns truc t
u resa nds t
ra tegleSf org reat
e rsuc cess.
Thef ieldo fsys temd yna ic
m sist hriving. Ove rt hepa std ec
ade ,ma nyt opc o m-
pan i
e s,co nsul t
ingf i
rms ,a ndgov er nme nt a lo r
ga nizationsha veus e ds ystemd y-
nami c st oa ddre ssc riti
c a li ssue s.Mo rei nnova t
iveun iversi
tiesa ndbus i ne ss
schoo l
sa ret eachi ngs ys tem dyna mi csa ndf indinge nthus iasti
ca ndgr owl nge n-
rollme nts.Hun dre dso fpr ima rya nds eco nda ryschool s, fromki nde rgartent ohi g h
schoo l
,arei ntegr atlngS ys temst hin king,s ys t
emd yna mi c s,andc omput ers imul a-
tio
ni ntothe i
rc ur ricul a.Too lsa ndme tho dsf orsys t
e mdyna mi csmode l
ing, thel i-
braryofs uc c
e ssfula pplica ti
o ns, andi ns ight si nt
ot hee ffec t
iveus eo fthet oo l
swi th
exe cutivesa ndo r ga niz at
io nsa rea llex pa nd ingr apidl y・

vi
i
vi
ii P
ref
ace

FEATURESAh
旧 にoNTENT
Univers
lt
ya ndgraduatel
levelt
exts
,parti
cular
lyt
hosefocus
edonbus i
nessand
publi
cpoli
cya ppli
cat
ions,havenotkeptpacewit
hthegrowthofthefi
eld.This
bookisdesi
gnedtoprovidethor
oughcoverageoft
hefi
eldofsys
temdynamicsto-
day,byexaminlng
。 Sys
temst
hinki
nga
ndt
hes
yst
emdyna
mic
swor
ldvi
ew;
・ Tわol
sfわrsys
temsthi
nki
ng,I
ncl
udi
ngmethodst
oeli
citandmapthe
st
ruc
tureofcompl
exsys
temsandr
ela
tet
hosest
ruc
turesto血e
irdynami
cs;
・ Tbol
sfo
rmode
linga
nds
imul
ati
onofc
ompl
exs
yst
ems
;
。 Pr
oce
dur
esf
ort
est
lnga
ndi
mpr
ovl
ngmode
ls;
。 Gui
del
inesf
わrwor
kingwi
thc
lie
ntt
eamsa
nds
ucc
ess
fuli
mpl
eme
nta
tion。
Youwi l
llear
na boutthedyna micsofcomple
xs yst
ems,incl
udingthestr
uctures
thatc
reategrowth,goa l
-se
e ki
ngbe ha
vior
,osci
lla
tionandinstabil
it
y,S-s
hape d
growt
h,overshootandc ol
lapse,pat
hdepende
nce,andothernonlinea
rdynamics.
Examplesandappli
c a
tionsincl
ude
・ Cor
por
ategr
owt
hands
tagna
tion,
・ Thedi
ff
usi
onofne
wte
chnol
ogi
es,
。 Thedyna
micsofi
nfe
cti
ousdi
sea
ses
ucha
sHI
V/AI
DS,
・ Bus
ines
scyc
les
,
。 Spe
cul
ati
vebubbl
es,
。 Theus
eandr
eli
abi
li
tyoff
ore
cas
ts,
。 Thedes
igno
fsuppl
ycha
insi
nbus
ines
sandot
heror
gani
zat
ions
,
。 Se
rvi
cequa
lit
yma
nage
ment
,
・ Tr
ans
por
tat
ionpol
icya
ndt
rafi
cconges
ti
on,
・ Pr
oje
ctma
nage
menta
ndpr
oduc
tde
vel
opme
nt,
andma nyot her
s.
Thegoa lofsys temsthinki ngandsyst
emdyna mi
csmode l
inglSt
Oimpr oveour
unde rst
andingoft hewa ysi nwhi chanorganizat
ion'
sperfor
ma nc
eisrelat
e dt
oits
internalst
ruc t
urea ndope ratingpolic
ies,i
ncludingthos
eofc ust
ome rs
,compe t
l-
tors,andsuppliersa ndt
he ntous et
hatunders
tandingtodesi
gnhighlevera
gepoli-
ciesforsucc ess
.Todos othi sbookutili
zes

。 Proces
sPoint
sthatpr
ovi
depract
ica
ladvi
cef
ort
hes
ucc
ess
ula
f ppl
ica
tion
ofthet
ool
sinrealor
gani
zat
ions
.
・ Cas estudie
sofSys tem Dynami csinAc t
ionthatpresents
uccess
ful
applicati
onsrangingfromgl o
balwa rmingandthewa rondrugsto
reenglneerl
ngt hesupplychai
nofama jorcomputerfir
m, market
ing
st
rategyl nthea ut
omo bi
leindus
try,andproces
simpr ovementinthe
petrochemicalsindust
ry,
Syst
em dynamic
sisnotas
pe c
tat
orsport
.Devel
opl
ngSyst
emsthi
nki
nga
ndmod-
el
ingski
llsr
equl
reSt
heact
ivepar
tlC
lpat
ionofyou,
ther
eader
,vi
a
Pr
efa
ce l
X

・ Challenges.Thechall
enges,place
dthroughoutthetext
,glVeyo uPr
ac t
ice
wit
ht hetool
sa ndte
chniquespresent
edinthebooka ndwi lls
timula
teyour
orl
glnalthi
nkingaboutimportantrea
lwo r
ldissues・
Thec hall
engesrange
fr
om s i
mplethoughtexperi
me ntstoful-
sclemode
a l lingproje
cts.
。 Sim111ati
ons oft
wareandmode ls.Thea ccompa nyingCD- ROM a ndwe b
sit
e(ht t
p:〟www. mhhe.com/ ste
rma n)i ncludea l
lthemode lsde vel
opedin
thetextalongwi t
hstate-of-
the-artsimul ati
ons oftwaretor unt hem・There
areseve r
alexcell
entsoftwarepa cka ge sdesignedtos upportsys t
em
dynami csmode l
ing.The seincludei think,Powe rsi
m, a
ndVe nsim.TheCD
andwe bs
iteincl
udethemode l
sfo rthet extina l
lthreesoftwa reformats
.
Thedi ska l
soincl
udesf ull
yf unctiona lversionsofthei t
hink, Powersim,and
Vensims oftwaresoyo uc anr
unt hemode l
sus i
nga nyOft hesepa ckages
withoutha vi
ngtopur chasea nya dditionalsoftware・
・ Addi t
ional
ly,theInstructor'sManualandi nst
ructor'
ss ect
ionofthe
we bsitei
nc l
udes uggeste
ds olut
ionsl
brthec hal
lenges,additi
onal
assl
gnme ntS,Powe r
pointfil
eswi t
hthediagramsandf iguresfromthete
xt
suit
ablefortranspare
nc i
es,suggest
edcoursesequencesa ndsylla
bi,a
nd
otherma t
erial
s.

l
NTENDEDAuDI
ENCE
Thebookc anbeuseda satextincoursesons ystemsthinki
ng,s imulati
onmode l
-
1ng,COmpl e
xlt
y,Str
ategi
cthinki
ng,O perat
ions,andindustri
ale ngl neer
lng,among
others.Itcanbeus e
di nfullorhalf-se
mes tercours
es,e xecutivee ducati
on,a nd
self
-st
udy.Thebooka lsoserve
sa sar efe
renc eforma nager
s ,e nglneerS
,C OnS
ul-
tant
s,a ndot
hersi
nterest
edindeveloplngtheirsyst
emsthinkings kill
soruslngSyS-
temdyna mi
csinthei
rorganizat
ions。

A NoTEON MATHEMATI
CS
S ystem dyna mic si sgrounde dinc ontrolt heorya ndthemode rnthe oryofnonli n-
ea rdyna mics. The rei sane leganta ndr igorousma he
t ma ti
calfounda ti
onf orthe
theorya ndmo de l
swede velop.Sys te
mdyna mi csisal
sode si
gnedt obeapr acti
c al
tooltha tpolic
yma kersc anusetohe l
pt hems olvethepressl
ngprobl emsthe ycon-
fronti nt heirorga nizati
ons .Mos tma nage rsha venotstudiednonlineardiff
erential
equa t
i onsore ve nc a l
culus,orhavef or
got t
e nitiftheydid・Tobeus eful,s
ystemdy-
na mic smode li
ngmus tbea ccessibletot hewi destrangeofs t
udentsa ndpractl
Clng
ma na ge rswi t
houtbe comi ngaVa gueS etOfqua li
tat
ivetoolsandunr eli
ablegene r-
alizations .Thatt ens i
oni scompounde dbyt hedi vers
lt
yOfba ckgroundswi thinthe
communl t
yOfma nagers,student s,ands c holarsinte
restedinsys t
e m dynami cs,
ba ckgr oundsr a ngingf rom pe opl ewi t
hnoma t
hematicseducati
onbe yondhi gh
schoolt othos ewi thdoc toratesi
nphys ics.
X P
ref
ace

j CS BACKGROUND,
FYouDoN'THAVEA STRONG MATHEMATI
FEAR No†
Thi
sboo
kpr
ese
ntss
yst
emd
yna
ic
m swi
thami
nimumo
fma
the
mat
ica
lfo
rma
lis
m.
Theg oali
stodevelopyourint
uiti
onandconceptualu nders
tanding, wit
houtsacr
i-
fi
cingtherlgO
rO fthesci
enti
ficmethod.
Youdono tneedc alc
uluso rdi
ffere
nti
al
equati
onstounderst
and血ema t
eri
al.
Inde
ed,theco nceptsarepresenteduslngOnly
te
xt,graphs,a
ndba sical
gebra・Ma t
hemat
icaldetailsandr ef
erence stomo read-
Vancedma t
eri
alaresetas
ideinsepar
ates
ecti
onsa ndf ootnot
es.Hig herma t
hemat-
ic
s,thoughusef
ul,isnotasi
mpo rt
antast
hecrit
icalthinkingskil
lsd evelo
pe dher
e.

f
FYouHAVEA STRONG MATHEMATI
CS BACKGROUND,FEAR No†
Re alis
ti
ca ndus efulmode l
sa realmos ta l
wa ysofs uchc o mplexlt
ya ndno nli
ne arlty
thattherea renokn owna nalyticsoluti
o ns,andma n yo fthema thema ticaltool syo u
haves t
ud iedhavel imite da pplicabili
ty.Thi sboo kwi llhe l
pyouus eyours t
rong
technica lbackgroundt ode ve lopyouri ntuit
iona ndc o ncept
ua lunde rstand i
ngof
compl exl t
ya nddy nami cs .Mod e
linghuma nbe hav i
ord ifersfrommo delingphys -
icalsystemsi neng lneerlnga ndt hes ci
enc es.Wec anno tp utmana gersu po nt hel ab
benc ha ndr une xpe r
ime n tstode termi net hei
rtrans f
e rfuncti
o no rfre quenc yr e-
spons e.Webe li
e v
ea l
le le c
tronsf ollowt hes amel awso fphys ic
s, butwec annot
assumea llpeoplebe havei nt hes amewa y.Be si
d e
sas o lidgroundingl nthema t
he -
ma ticsofd ynami cs ystems ,mode linghuma ns ystemsr eq
ulreSuSt Ode velopo ur
knowl edg eofps ycho l
o gy ,de ci
sionma king,ando r
ga nizati
onalbe havi or・Fina lly
,
ma thema ticalanalysts,Whi lene c essa
ry ,isfarfroms uf fic
ientfors ucc essfuls ys
-

temst hin k
inga ndmo de ling. Foryo urwo rktoha vei mpa ctinther ea lwo rldyo u
mus tlearnho wt ode ve l
o pa ndi mpl eme ntmo delso fhu ma nbehavio rino rga niza-
ti
ons ,wi ha
t llt
h ei
ra mbi g ult
y ,ti
mepr essue
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,andpo liti
c s.Th rough-
outt hebo oklha ves o
ughtt oi ll
ustrateho wt hete c
hn icaltoolsandma 血e ma t
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conc eptsyouma yha ves tudie dinthes c i
enc e
so reng l
ne erl
ngC anbea ppliedt ot he
me ssywo rl
do fthepo licyma ker.

FEEDBACK
Iwelcomeyourcomme nts
,Cri
ti
cis
ms ,andsuggest
ions.Sugges
ti
onsfora
ddit
iona
l
exa
mp les
,cases
,theor
y,mo del
s,f
lightsimulat
ors,ands oon,tomakethebook
morerele
vantandusefultoyouaree s
pecial
lyinvit
ed.Iwi l
lupdat
ethewebsit
e
t
oinc o
rpora
teuserf
eedbackandne wma ter
ial
s・Ema ilcommentst
o<Bus Dyn@
mit
.edu>.

AcKNOWLEDGMENTS
Thiswo r
kbe nef
itedimme ns e
lyfr
omt hea dvice,cr
it
ici
sm, andencouragementof
ma nycoll
eagues,students,andfr
iends.Iowea nimme a s
urabl
ede bttomyf irst
systemdynami c
st eachers
, DanaMe adows ,DennisMe adows,andJ a
yFo rres
ter,
forthei
rintegr
lty,highs t
andards
,a ndpa ss
ionatecommi tment.I'
m pa r
ti
cularl
y
indebt
edtot heexc eptl
Onalstude
ntsoft heMI TSloanSc hoolofMa na ge
me nt.
The yco
nstantl
ycha l
lengemet oma kethediscipl
ineofsystemdy na
mi csrel
evant,
Pr
efa
ce Xl

us ef ul
, ande xcltlng; Iho pet he y' vel ea rne da smuc h丘. ommea sI 'vel earn e df rom
the m.I na dd iti
o n,It han kmyc o lleague sa tt heSl oa nSc hoola ndi nt hes ys te m
d yna mi csc o mmu nl tya roundt hewo rld, whohe lpe dbypr ovi dingda taa nde xa m-
pl es ,r
e viewi ngt hed raft,tes t
lnge arlyve rsio nsi nt he irc ourse s,a ndi nc o unt le ss
o the rwa ys・Th isg ro upi nclude s( buti snotl imi tedt o)t hef ollowi ngf olksa nd
ins tit
utio ns:
Ta rekAbd el-Ha mi d( Na va lPos tg radua teSc hool ) ;Da vi dAnde r sen,Ge or ge
Ri cha rds on( SUNYAl ba ny) ;EdAnd ers on( Uni v . ofTe xa s);Ca r losAr i
z a, Sha ron
EI s,Ke nCoo p er,J im Lyne is,Ha nkTa yl or( Pugh- Ro be rt
sAs soc ia tes) ;Ge o rge
Ba ckus( PolicyAs s
e ssme ntCo rpo ration) ;Be ntBa kke n( No rwe g ianDe fens eRe -
se archEs t
a blishme nt);Ya ma nBa r
la s( Boga zic iUni ve rsi
ty,I stanb ul);Mi c ha el
Be an( Po we rsimCo rp. )
; Er i
cBe in hoc ke r, Da mo nBe ye r,And rewDo ma n, Us ma n
Gha ni,Ma ur i
ceGl uc ksma n,Pa ulLa ngl e y,No r ma nMa rsha ll( Mc Ki ns eya nd
Co mpa ny);La u r
aBl ack,J ohnCa rroll,Va ne ssaCol e lla,Er ns tDi e hl,St eveEp-
plng er,Cha rl
ieFi ne, Mi laGe tma nsky ,Pa ul oGonc a l
ve s,Jane tCo ul dWi lki ns o n,
JimHi ne s,Na nLux, Br adMo rriso n, TimNuge nt, Ne ls onRe pe nnl ng, EdRo be rts,
Sc o ttRoc ka rt,Ge org eRo th,EdSc he in,Pe terSe ng e( MI T) ;Al lena ndJ ane
Boo rstein;St e veCa va leri( Ce nt ralCo nne c ticutSt ateUni v・);Ge o ffCo yl e( Ro ya l
Mi l
i t
aryCo ll
e geo fSc i
enc e ,UK,r etired) ;Br ianDa nge rfield( Uni v.o fSa l
f ord) ;
Pa lDa vids en( Uni v.o fBe rge n) ;J im Doyl e,Mi keRa dz icki ,Kha lidSa eed
(Wo rce sterPo l
yt echn icl nstitute );Bo bEbe rle i
n,To m Fi dda ma n,Da nGol d ne r,
Da vidPe terson, La ur aPe terson( Ve ntanaSys tems );Da vidFo le ya ndJ udyBe rk;
And yFo rd( Wa s hing tonSt a teUni v. );Da vi dFor d( Te xa sA&M Uni ve rs i
ty) ;
Na t
ha nFo rrester( A,T. Ke arn e y) ;Ri chGo ldba ch( Me troMa chi neCo r p.);Ch ris-
tianHa xhol dt,He athe rHa za rd( Cope nha ge nBus ine ssSc hoo l);J ac kHo me r
(Ho me rCons ulti
ng ) ;J odyHo us e( Or e gonGr ad ua teI nstit
ut e);Bi lll sa ac s( Di a-
logos );Sa ml srae l
lt( Ar thurAnde rse n) ;Ni tinJ og leka r( Bos t onUn iv.Sc hool
ofMa nage me n t);Dr ewJ one s( Sus ta i
na bilityI ns tit
ut e);Chr is t
i anKa mpma nn,
Er ikMos ekilde( Te chn ic alUni v・o fDe nma rk) ;Da ni elKi m,Vi rgini aWi ley
(Pe ga susCommuni ca ti
o ns);Cr aigKi rkwood( Ar izo naSt ateUni v .);El iz abe th
Kr a hme rKe ating( Nor thwe ste rnUni v .);DonKl einmun tz( Uni v .o fI llino is,
Ur ba na -Cha mpa i
g n) ;Da vi dKr e utz er( GKA, Inc. ); Ro be rtLa n de l( Da r°e nSc hool
ofBusi ne s
s, Un iv. ofⅥr g inia );Da vidLa ne( Lo ndo nSc hoolofEc o no mi cs) ;Er ik
La rs en( CityUn i
ve rsity,Lo ndo n) ;Wi ns to nJ .Le de t,Wi nstonP. Le de t( TheMa n-
ufa cturingGa me ,Inc. );Ra lphLe vine( Mi c higa nSt ateUn iv ・
) ;Ang elaLi pins ki
(Soc i
etyf orOr ga niz atona
i lLe arning) ;Ma rti
nGr oJ3ma n n,Fr ankMa ier,Pet e r
Mi l
ling ( Uni v.o fMa nnhe i
m,Ge rma ny) ; Al iMa sha ye khi( Sha r ifUni v.o fTec h-
nol ogy,Te he ran) ;Na tha nielMa ss( Ge nCo rp) ;Pa ulMo nus( BP/ Amoc o) ,J ohn
Mo recro ft,An nva nAc ke re,Ki n Wa r ren( Lo ndo nBus ine ssSc hoo l);Er ling
Mo xnes( No rwe gianSc ho olo fEc ono mi csa ndBus i
ne ssAd mi nistra tion) ;Rog e l
io
Ol iva(H a r
va rdBus ine ssSc ho ol) ;Ma rkPa ich( Co lor adoCo llege ) ;St e vePe ter son,
Ba rryRi chmo nd( Hi ghPe rfor ma nc eS ys te ms ) ;Gr egPe tsch( Co mpa qCo mput e r);
Ni ckPuda r( Ge n eralMo tors );J a ckPug h,J u liaPug h,Ro be rtaSpe nc er( Sys tem
Dyna mi csSoc i
e t
y) ,J Qrge nRa nde rs( Wo rldWi ldl ifeFundI nte rna tiona l
) ;Na nc y
Ro be rts( Le slieCo lle ge);J e nnyRud o lph( Bos tonCo l
lege );J o rgeRuf a t-La tre
(Stra tego s);An j aliSa s t
ry ,Ma r sha llva nAI styne( Uni ve rsit
yofMi chi ga n);Bo b
Ste arns ;Sus anSt e r
ma n;J im Thomps o n( Gl o ba lPr ospe ctus ,LLC) ;J o hn帆) ye r
xi
i Pr
efa
ce

(Un iv .ofSou thernMa ine); LyleWa lli


s( De cisi
o,Inc.); J
imWa ters(Wa tersBus i
-
nes sSys tems); JasonWi t
tenberg( Ha rvardUn iv.
);EricWo l
stenholme( Lee °sBus
一 i
mes sSc hoo l
, UK) ; PavelZa mudi oRa mi rez( Mo ni
torCo mpany) ; t
heCo pe nhagen
Bus ine ssSc hoo l,Thel nternationa lNe two rko fRe so urcel nforma tionCe nter
s
(akat heBa la t
o nGr oup) ,Mc Ki ns eya ndCo mpany ,theNo rwe gianSc hoolof
Ma na gement ,Pugh- Ro bertsAs soc iat
es,theSo cie
tyf orOr ganiza t
iona lLe arnl
ng,
theTe chnicalUni versit
yo fDe nma rk,a nd,o fcourse ,theMI TSl oanSc hoolof
Ma na gement.
Spe c
ialtha nkst oHi ghPe rfわrma nceSys tems,Po wersi
m,SA,a ndVe ntana
Sys te ms-a ndt heirgr eatpe ople -f orpr ov idi
ngt heirs i
mul a
tions of t
wa r
ea nd
trans lat
ionso fthemode l
sfo rtheCDa ndwe bsi
te.
Th eteama t Ir
wi nMc Gr aw-Hi lldeserve sspecia
l me nti
onf orthe i
re nthus i
asm,
patie nce,ande d i
torialhe l
p, paric
t ularl
ySc o ttIse
nbe r
g, Ca r
olRos e,Je f
fShe l
st
ad,
andGl ad
ysTr ue.
Ca r
al i
arbe randKe lleyDo no vanpro vide dimpo rt
a ntsec
r eta
r i
als uppor t.
Ka t
hySul l
ivanwe ntbe yondt hec allo fdutyo nl i
br ar
yre search, datac oll
ec-
tio
n, edit
o r
ialcha nges ,andg raphi cs,
Fi nall
y,thel ovea nds uppo rtofmyf ami lyhavebe enc onstanta nde s sent
ial
.
Tha n ks,Cind y,Da vid, andSa rah.
Pr
efae
e v
ii
PARTI PERSPECTI VEANDPROCESS 1
1 Lear
n1ngl nanda boutCompl exSys t
ems 3
1.
1 1 ntroducti
o n 3
1.1.1 Pol ic
yRe sistanc e,theLa wo fUnintende dCons e
quenc
es,
andt heCount erintuiti
v eBe havi
oro fSoc i
alSyst
ems 5
1.1.2 Causeso fPol icyRe s i
stanc e 10
l.1.3 Fe edbac k 1 2
1.1.4 Pr ocessPoi nt .
・TheMe aningo fFe edbac k 1 4
CI l
all
e nge:Dyna mi c so fMul ti
ple -
Loo pSys tems 1 4
12 Le
. ar
nlngl saFe e dba ckPr oc ess 1 4
1.
3 Ba rr
ierstoLe aml ng 1 9
1.3.1 Dynami cCompl exi y 21
t
1.3.2 Limi t
edI nfor mat ion 2 3
1.3.3 Confou ndi ngV ariablesandAmbi guiy 25
t
1.3.4 Bounde dRat ionaliyandt
t heMispe rceptions
ofFe edb ac k 26
13. 5 Flawe dCognl tiveMa ps 28
1.3.6 Er yme ou sInf erenc esaboutDynami cs 29
1.3.7 Unscient l
ficRe asoni ng/Judgme ntalEr rors
andBi as es 30
Cha ll
e nge:Hypo the sisTe sting 30
1.3.8 De fensiv eRout inesandI nt e
rpersonalI mpe di
ments
toLe arnl ng 32
1.3.9 Impl eme nt ationFai lure 33
1.
4 Re qul
re mentSforSuc ce ssfulLe arnlngi nCo mp lexSys t
ems 33
1.4.1 Impr ovlngt heLe ar mngPr ocess:Virtues
ofT r
l
'rt
u alWor lds 3 4
1.4.2 Pitfall
so fⅥr tualT Yorlds 35
1.4.3 Wh ySi mul ationI sEs senti
al 37
1.
5 Su mma ry 3 9
xd
l
ii
XJ
V Cont
ent
s

2 Syst
emDyna ic
m sinAe tion 41
2・1 Appl icationsofSys temDy nami cs 41
2.
2 Aut omo bi leLe a singSt rategy: Go neTo da y
,He reTomorrow 42
2.2. 1 Dy na mi cHy pot hesis 44
22. 2 Ela bor at l
n gt heMo del 48
2.2. 3 Pol icyAnal ys is 51
2.2.4 Impac tandFol l
ow- up 5 4
2.
3 0nTi mea ndUnde rBudge t:TheDy nami cs
o fPro jectMa na ge me nt 55
23. 1 TheCl ai m 56
2.3. 2 Initial Mode l De velopme nt 5 7
23. 3 Dynami cHy pot hesis 58
2.3.4 TheMo de lingPr oce ss 61
2.3.5 Cont inui ngI mpac t6 4
2.
4 Pl aylngt heMa int ena nc eGa me 66
2.4. 1 Dynami cHy pot hesis 6 7
2.4.2 TheI mpl e me ntationChal lenge 74
2.4.3 Re sul t
s 76
2.4.4 Trans f er ringt heLe ar ning:TheLi maEx per
ience 77
2,
5 Summa ry: Princ ipl esf orSuc cessfulUs eo fSystemDyna mics 79
3 TheMode l
ingPr oc ess 8 3
3.
1 ThePu rpos eo fMode li
ng: Ma na gersa sOr ganizati
onDe s
igne
rs 84
3.
2 Th eCl i
e nta ndt heMode ler8 4
3.
3 St epsoft heMode lingPr ocess 8 5
3.
4 Mo delingl sl t
e ra tive 8 7
3.
5 0ve r
v iewoft heMode lingPr oc ess 8 9
3.5. 1 Probl emAr ticulationITheI mpor t
anc eofPur
po se 89
3.5.2 For mul at ingaDyn ami cHy pot hesi
s 9 4
3.5.3 For mul at lngaSi mul ati
onMo del1 02
3.5.4 Testlng 1 03
3.5.5 Pol i
c yDe s ignan dEv aluation 1 03
3.
6 Su mma ry 1 0 4
4 St
ructureandBe havi oro fDyna mi eSys もems 1 0 7
4.
1 Fu nda me nt alMode sofDyna mi cBe ha vio r 108
4.1 .1 Expo ne nt ialGr owt h 1 08
4.i.2 Go alSe ek ing 1 1 1
4.1 .
3 0s cillat ion 1 14
4.1 .
4 Proc e ssPoi nt 1 16
Cha llenge:I de ntif yingFe edba ckSt ructu re
fromSys te mBe ha vi or 1 17
4.
2 I nteractio nsoft heFunda me ntalMo de s 1 1
8
4.2. 1 S-Sh ape dGr o wth 1 18
4.2.2 S-Sh ape dGT 1
0Wt hwi t
hOv e rs
hoot 1 21
Cha 土
lenge:I de nt ifyi ngt heLi mi tstoGr owt h 1 21
42. 3 0v ers hootandCol l
a pse 1 23
4.
3 0t herMod eso fBe ha v ior 1 27
4.3.1 St asis ,orEqui l
ibrium 1 27
Co
nte
nts X
V

4.
3.2 Randomne
ss 1
27
4.
3.3 Chaos 129
4.
4 Summar
y 1 33
PARTII TOOLSFORSYSTEMSTHI NKI NG 1 35
5 Call
SalLo opDi a grams 1 37
5.
1 Ca usalDi a gramNo tation 1 37
2 Gu
5. idelinesf orCa usa lLoo pDi agr ams 1 41
5.2.1 Caus at i
onv e rsusCor r
e l
ation 1 41
5.2,2 L abel ingLi nkPol ariy 1
t 42
Cha l
leng e: Ass igningLi nkPol arit
ies 1 43
5.2.3 De termi ningLoo pPol ar i
y 1
t 43
Cha l
lenge :I dent i
fyingLi nka ndLoo pPo l
ari
ty 1 45
CIla l
lenge :Empl oye eMot i
va t
ion 1 47
5.2.4 NameY ourLoo ps 1 48
5.2.5 I ndicat eImpor tantDe laysinCaus alLJ
inks 1 50
5.2.6 Variabl eName s 1 52
5.2.7 Tl'
psf orCaus alLoo pDi agramLa you t 153
5.2.8 Choos etheRi ghtLe velofAggr egati
on 1 54
5.2.9 Don' tPut Al ltheLoo psi nt
oOneLar geDi agr
am 1 54
52. 10 Mak et heGoal so fNe gat iv
eL J
OOPSExplicit1 55
5.2.11 Di s
tmgui shbe twe enAc tual
andPe rceivedCondi t
ions 1 56
5.
3 Pr oc es
sPo int:De velo plngCa us a
lDi ag
rams
fr
o mI nte r
v iewDa ta 1 5 7
Chall enge :Pr oc essI mpr ove me nt 1 58
4 Co
5. ncept ualizat
io nCa s eSt udy: Ma na gl
ngYo urWo rkloa
d 1 59
5.
4. 1 Pr obl emDe finiti
on 1 59
5.
4. 2 I dent的7 ingKe yV ariables 1 60
5・
4・
3 De v el
opl:
ngt heRe fer enceMode 1 60
5.
4.
4 De v el
oplngt heCaus alDi agrams 1 63
5.
4,
5 Li mitati
onso ftheCaus alDi agram 1 66
Chall
enge:Po lic
yAna lysiswi thCa usalDiag r
ams 1 68
5.
5 AdamSmi t h'slnvisibleHa nda ndt he
Fee
dba c
kSt r
uc t
ureo fMa rkets 1 69
Chall
enge :TheOi lCr i
s esoft he1 970S 1 72
Chall
enge :Spe culativeBubbl e s 1 73
Cha
llenge :TheTho roug hbre dHo rseMa rket1 7 4
5.
5.1 Mar ketFai lure, Adver seSe lect
ion,
andt heDe at hS piral 1 74
Cha
llenge: TheMe diga pDe athSpi ra
l1 76
5・
6 Expl
aini
ngPo l
icyRe sistance:Tr afficCo ngestio
n 1 77
5.
6.1 Me nt
al Mode lso ftheTr a
j fi
cPy 1
0blem 1 78
5.
6.
2 Compe ns atingFe edbac k:TheRe sponse
toDe crease dConge s ton 1
i 81
63
5. TheMas sTr ans itDe athS pi r
al 1 85
5.
6.
4 Pol ic
yAnal ys is
:TheI mpac tofT echnology 1 88
5.
6.
5 Compe ns atingFe edbac k:TheSour ce
ofPol i
cyRe sist
anc e 1 89
XVl Con
ten
ts

Chal lenge:I de ntif yingt heFe e dba ckSt ructure


ofPol i
c yRes istanc e 1 90
5・
7 Summa ry 1 90
6 Stoe
ksandFl ows 1 91
6.1 St ocks,Fl ows ,andAc cumul ation 1 91
6.1.1 Di agr ammi ngNot at ionf o rSt ocksan dFl ows 1 92
6.1.2 Mat hemat ical Re pr ese ntationo fSt ocksandFl ows 1 93
6.1.3 TheCo nt r
ibut io no fSt ock stoDyna mics 1 95
6・
2 I dentif
yingSt oc ksa ndFl ows 1 97
6.2.1 Uni tso fMe as ur ei nSt ockan dFl owNe tworks 1 98
6.2.2 TheSna ps hotT est1 99
Chal le
nge:I de ntifyingSt oc ksa ndFl ows 201
6.2.3 Cons e7Wat io no fMat e rialin
Stoc kandFl o wNe twor ks 201
6.2.4 Stat e-De te
r mi ne dS ys tems 2 02
6.2.5 Au xi l
iafTV ar iabl es 202
6.2.6 Sto cksChan geOnl yt hrou ghThe irRat es 204
6.2.7 Co nt i
nu ousT l
'mean dI n st
a ntane ousFl ows 206
6.2.8 Co nt i
nuou s l
yDi visibl ev ers usQu anti
ze dFlows 207
6.2.9 Whi chMo de lingAp pr o achS hou l
dY ouUs e? 208
6.2.10 Py 10C eSSPoi nt :Por tra yin gSt ocksa ndFl o
ws
inPr ac tice 2 09
6.
3 Ma ppingSt oc ksa ndFl ows 21 0
6.3.1 Whe nShoul dCau sal Lo opDi agr amsShow
Sto ckandFl owSt ru ctu re? 21 0
Chal l
enge:Addi ngSt oc ka ndFl owSt uc
r t
ur e
toCa usalDi a gra ms 21 1
Cha1 1
enge:Li nkingSt oc ka ndFl owSt r ucturewi thFeedback 212
6.3.
2 Aggr egat ioni nSt oc kan dFl owMa pplng 21 3
Chal l
enge:Modi f yingSt ocka ndFl owMa ps 21 3
Chal l
enge:Di saggr ega t
i on 21 4
6.3.
3 Gui de line sforAggr egat i
o n 21 6
6.3.
4 Sys temDy na mi csi nAc t
ion:
Mo delin gLar ge -
Sc al eCo n st
r uctionPr oject
s 21 8
63.5 Settingt heMo de l Bou ndaf T:
"Chal lengl n gt heCl ou ds" 22 2
6.3.
6 Sys temDy na mi csi nAc t
ion.・Au t
o mobileRe c
ycli
ng 225
6.
4 Summa ry 229
7 DynamicsofSt oe ksandFl ows 231
7.
1 Re l
ati
ons hipbe twe enSt oc ksa ndFl ows 232
7.1.I StaticandDy nami cEqu i
libriu m 23 2
7.1.
2 Cal cul uswi thout Mat he mat i
cs 23 2
7.1.
3 Gr aphi c alI nte grat ion 23 4
Challenge:Gr aphi c alInt e gration 239
7.1.
4 Gr aphi c alDI Her ent iat i
o n 23 9
Challenge:Gr aphi c lDi
a ffere ntia t
ion 241
7・
2 Sys temDyna mi c si nAc tion: Gl oba lWa r mlng 241
Con
tent
s xvi
i

7・
3 Syst
emDy nami csi nAc ti
on: TheWa ro nDr ugs 2 50
7.
3 1
. TheCoc aineEpi demi ca fter1 990 2 58
7・
4 Summa ry 26 2
8 Clos
ingtheLo op:
Dynam
ie sofSimpl eSt ruc tur es 263
8.
1 Fi rst-
Ord erSys t
ems 263
8,
2 Pos i
ti
veFe edba cka ndEx pone ntialGr o wth 26 4
8.
2.1 Anal ytl
'
cSol utionf ort heI /
ine arFi rs
t-071
de rSyst
em 265
8.
2.2 Gra phic al Sol utiono ft heLi ne arFi r
st-Orde r
Pos i
t i
veFe edb ackS ystem 266
8.
2.3 ThePo we ro fPos it
iveFe edb ac k
:Dou bli
n gTl'
mes 268
Cha
lleng e:Pa pe rFo lding 2 68
8.
2.4 Mi spe rce ptio nso fEx po ne ntialGr owth 26 9
8.
2.5 Proc essPoi nt /Ov e rcomi ngOv erco n
fidence 272
8.
3 Ne gati
veFe edba cka ndExpo ne ntialDe cay 27 4
8.
3.1 Tl'
meCo ns t
ant sa ndHal f -
Li ves 2 79
Chall
eng e.
・Goa l-Se eki ngBe ha vior 281
8.
4 Mu l
ti
ple-Lo opSys tems 28 2
8.
5 No nli
nearFi rst-Or de rSys tems :S- Sha pedGr owth 28 5
Chall
enge :No nline arBi rtha ndDe athRa t
es 28 6
8.
5.1 For mal De finitiono fLoo pDo mi nance 288
8.
5.2 Fi rst107de rS ys t
e msCannotOs ci
llate 29 0
8.
6 Sum a r
y 29 0
PARTIll THEDYNAMI CSOFGROWTH 29 3
9 S・
Shape dGr owth:Epi deic
m s, I
nnovat ionDi f
fus i
on,a ndt heGr owt
hof
NewPr oducts 295
9.
1 Mo deli
ngS- Sha pedGr owth 29 6
9.1.1 Lo glSticGr owt h 296
9.1.2 Anal yticSol utionoftheLogi sti
cEqu at
ion 29 7
9.1.3 0t he rCo mmonGr owthMo de l
s 29 9
9.1A T e
s ti
ngt heLogi st
icMo de l 30 0
9.
2 Dy namicsofDi sease: Mode l
ingEpi demics 3 00
9. 2.1 ASi mpl eMode lofInfecti
ou sDisease 3 00
9. 2.2 Mo delingAc ut eInfect
ion:TheS IRMod e l3 03
9.2.3 Mo de lBeh av ior:TheT l'
ppl ngPoi nt 3 05
Cha ll
enge:Ex plor i
ngt heSI RMod e l3 08
9.2.
4 Immu ni z
at i
onandt heEr adi cat
iono fSmal lpox 309
Cha ll
enge :TheEf f
ica cyofI m un iz ati
onPr ogra
ms 31 0
9. 2.
5 He 71
dl mmu ni y 31
t 2
9. 2.
6 Mo vingPa stt heTl'
pplngPoi nt:Ma dCo wDi sease 314
Cha l1enge:Ext end i
ngt heSI RMod el 31 6
9. 2.
7 Mo delingt heHW/ AIDSEpi demic 31 9
Cha ll
enge:Mod e l
ingHI V/AIDS 3 21
9.
3 I nnovati
onDi ffusiona sI nfec
tion:
Mo deli
ngNe wl dea sa ndNe wPr od uc t
s 3 23
93. 1 TheLo gisti
cMode lofInno vati
onDl #us i
o n:
Ex ampl e
s 3 25
xvi
ii Co
nte
nts

9.3.2 Proc es sPoi nt :Hi stor i


cal Fi tandMo delV ali
diy 328
t
9.3.3 TheBas sDl Hu sio nMo de l 33 2
Chal lenge:Pha seSpa c eo ftheBa ssDi ffusi o
nMod el 333
9.3.4 Behav ioro ft heBas sMo del 33 4
Chal lenge:Cr itiqul ngt heBa ssDi ffus i
onMo de l 33 4
Cha ll
e nge:Ext end ingt heBa ssMo del 33 5
9.3.5 Fada ndFas hi on:
Mo de lingt heAba ndo nme nto fa nInno vation 33 9
Cha ll
e nge:Mod e l
ingFa ds 3 41
9.3.6 Repl ac eme ntPur cha se
s 3 42
Cha ll
e mge:Mod e l
ingt heLi feCyc leo fDu r a
bl eProd uct
s 3 45
9.4 S umma r
y 3 46
1
0 PathDepe nde nceandPos itiveFe edba ek 349
10,1 PathDe pendenc e 3 49
Cha ll
e nge:Ide nt ifyingPa thDe pe nd enc e 353
10.2 ASi mpl eMo de lofPa thDe pe nd enc e: ThePo lyaPr ocess 3 54
10.2.1 Ge ne ralizin gt heMo de l:No nl ine arPol yaPr ocesses 3
57
10.3 PathDe pendenc ei nt heEc o no my: VHSve rsusBe t
a max 359
Cha ll
e nge:Fo r mul atingaDyna mi cHy po the sis
fortheVCRI nd us try 3 64
10.4 Positi
veFe edba ck: TheEng i
neo fCo rpo rat
eGr owth 3 64
10.4.i Pr oduc tAwar e ne ss 3 65
10.4.2 Un itDe ve l
o pme ntCo s
ts 3 6 7
10.4.3 Pr iceandPr odu ctio nCo st3 68
10.4.4 Ne twor kE jfec tsan dCompl eme ntafTGoo ds 3 70
10.4.5 Pr oduc tDI He re ntiat ion 3 71
10.4.6 Ne wPr oduc t De ve lopme nt 3 73
10.4.7 Mar k etPo we r 3 74
10.4.8 Me r ge rsandAc qul S it
ions 3 75
10.4.9 Wor kfor ceQu al iya
t ndLo yal y
t 376
10.4.10 TheCos to fCa pi t
al 3 78
10Al 1 TheRul eso ft heGame 38 0
10.4.12 Ambi tio nandAs pi rations 38 0
10.4.13 Cr eat ingS y ne rgyf orCor por at eGr owth 38 2
10.
5 Pos iti
veFe e
dba ck, inc r ea singRe t urns, andEc onomi cGr owth 385
10.
6 Do estheEc ono myLoc ki nt oI nferiorTe chnol ogies? 38 7
10.
7 Li mitst oLoc kl n 38 9
10.8 Mod elingPa t
hDe pe nde nc ea ndSt a nda rdsFo rma ti
on 391
10.8.1 Mo de lSt ruc tur e 3 9 2
10.8.2 Mo de lBe hav i
or 3 96
10.8.3 Pol icyI mpl ic atio ns 402
Cha ll
enge:Pol ic yAna lys IS 403
Challenge:Ext e ndi ngt heMo de l 40 4
10.
9 Summa ry 406
PARTIV TOOLSFORMODELI NGDYNAMI
CSYSTEMS 407
ll Del
ays 409
11
.1 Delays
:Anl
ntr
oduc
tion 409
Co
nte
nts XI
X

Cha l
leng e:Dur ationa ndDy na mic sofDe lays 409
1 1
.1 .
1 De finin gDe lay s 41 1
112 Ma
. teri
a lDe lays : Struc tur ea ndBe ha vior 41 2
1 .
12.1 What Ist heAv erageLe ngtho ft heDe l
a y? 41 3
11・2・2 What lst heDi stribut io
no ft heOu tput aroundtheAverage
De l
a yT l
'
me? 41 3
1 1
.2.3 Pi pe lineDe lay 41 5
11.2.4 Fi rst107 de rMat er i
al De lay 41 5
11.2.5 Hi ghe r- Orde rMat erialDe lay s 41 7
11.2.6 HowMu c hl si nt heDe l
a y?Li ttle'
sLaw 421
Chall enge:Re s
po nseofMa terialDe layst o
Steps,Ra mps ,andCyc le s 425
11.
3 I nforma ti
o nDe lays : Struc tur ea ndBe ha vior 426
11.3.1 Mo del i
ngPe rc ept ions :Ada ptlVeEx pectati
onsa nd
Ex pone ntialSmoot hing 428
11.3.2 Hi ghe r-Or de rI nfor mat i
o nDe lays 432
11.
4 Re sponset oVa riabl eDe la yTi me s 43 4
Cha l
lenge:Re s
po nseofDe l
a yst oCha ngingDe layTi mes 43 5
11.4.1 Nonl i
ne arAd ju stme ntT l'
me s:
Mo del i
n gRat c he tE jfects 43 6
11・
5 Es timatlngt heDur a t
io na ndDi st
ributiono fDe lays 43 7
11.5.1 Es timat ingDe la ysV V henNu me rical Data
Ar eAv ailabl e 43 7
11.5.2 Es ti
mat lngDe la ysWhe nNu me ricalDat a
Ar eNot Av ailabl e 445
11.5.3 Pr oce ssPoi nt :1砺‡ lkt heLi ne 4 49
11.
6 Sys temDyna mic si nAc tio n:
Fore c
astlngSe mi c ond uc to rDe ma nd 4 49
11・
7 Ma thema ticsofDe l
a ys :Koyc kLa gsa ndEr l
a ngDi str
ibuti
ons 462
11.7.1 Ge ne ralFor mul ationf orDe lays 46 2
11.7.2 Fi r st-
OT l
de rDe la y 46 4
11.7.3 Hi ghe r-Or de rDe lay s 46 5
11.7.4 Re lationo fMat er i
alandI n
f ormat ionDe l
a y
s 466
11.
8 Su mma ry 466
1
2 CofL
owsa ndAg ingCha ins 469
12.
1 Ag ingCha i
ns 470
12.1.1 Ge ne ralSt ruc tur eo fAgi ngCh ai ns 47 0
12.1.2 Exa mpl e:Po pul at ionandI n
f rastruc t
ureinUr ban
Dyna mi c s 472
12.1.3 Exampl e:ThePo pul ati
onPyr ami dan dt heDe mogra
phic
Trans ition 474
12.1.4 Agi ngChai nsandPo pulationl ne rt
ia 48 0
12.1.5 S ys t
e mDyn ami c si nAc t
ion:
WTor l
dPo pul ationandEc ono micDe v
elopme nt 481
12.1.6 Cas eSt udy/
Gr 1
0Wt handt heAgeSt ructureo fOr ganizati
ons 48 5
12.1.7 Pr o mot i
o nCh ainsandt heLe arnmgCu y
ve 49 0
X
X Cont
ent
s

1 2.1.8 Me nt or lngandOn- The -JobTr ai


nlng 493
CI lallenge:TheI nte rac t
ionso fTr ainingDe l
aysa ndGr owth 495
12.
2 Cof lows :Mo de lingt heAt tribut esofaSt ock 497
Cha ll enge:Co lows 5
f 03
1 2.2.1 Co jl owswi thNonc ons e rvedFl ows 504
CI lallenge:TheDy na mic sofEx pe riencea ndLe arnlng 5 08
1 2.2.2 I ntegr at ingCo j l
owsandAgi ngChai ns 509
Cha llenge:Mo de lingDe sig nWi nsint he
Se mi co nductorl ndus t
r y 51 1
12・
3 Summa ry 51 1
13 Mo de
lingDe cisi
onMa ki ng 51 3
13.
1 Pr inciplesforMo de lingDe cisio nMa king 51 3
1 3.1.1 De cisionsandDe c isionRul es 51 4
1 3.1.2 Fi veFor mul at
ionFundame ntals 51 6
Cha ll enge:Fi ndi ngFo rmul a t
io nFl aws 520
13.
2 Fo rmul at
ingRa teEqua ti
o ns 5 22
1 3.2.1 Fr ac tionalI ncre as eRat e 522
1 3.2.2 Fr ac tionalDe cre as eRat e 523
1 3.2.3 Ad jus tme ntt oaGoal 523
1 3.2.
4 TheSt oc kManage me ntSt ruc t
ure:
Rate- Nor mal Rat e+Ad j ustments 524
1 3.2.5 Fl ow-Re sourc e* Pr oduc t
iviy 524
t
1 3.2.6 Y- Yj -*EHe ctofXIOnY*E He c fX20nY*.
to ..*EHe
ct
ofXnonY 525
1 3. 7 Y- YS
2. +E He c tofXIOnY+E j
fectofX20nY+・ ・.
+
EHe cto fXn onY 527
Cha互 lenge:Mul tipleNo nline arEfe cts 5 29
13. 2.8 Fu z zyMI NFu nc tion 529
13. 2.
9 Fuz zyMAXFu nc ti
o n 530
13 .2.10 Fl oat ingGoal s 532
Chal lenge:Fl o atingGoa ls 533
Chal l enge:Goa lFo rma t
io nwi thI nterna landExt ernalIn
puts 535
13. 2.ll Nonl ine arWe i
ght edAv erage 535
13. 2.12 Mode lingSe arc h:Hi l
l-Cl i
mbi ngOpt imi zat
ion 537
Chai l enge:Fi ndi ngt heOpt ima lMi xo fCa pit
ala ndLa bor5 43
13. 2.13 Re sour ceAl location 544
13.
3 Co mmo nPi t
falls 5 45
13. 3.1 Al l0ut jlowsRe qui reFi rst
-Or derCont rol 545
Cha l
le nge:Pr eve ntingNe ga tiveSt ocks 5 47
13. 3.
2 Av oidI F...T HEN...ELSEFor mulations 547
13. 3.
3 Di saggr e gat eNe tFl ows 547
1 4 Su
3・ mma ry 5 49
14 Formulat i
ngNo nli
ne arRe lat i
ons hi ps 551
14.
1 Ta bleFunc t
ions 552
14. 1.
1 S pec l
jyi ngT ableFu nc t
ions 552
14. I.
2 Exampl e/Bui l
dingaNonl inearFunc tion 552
Cont
ent
s XXl

1
4.I
.3ProcessPoint
:T abl
eFunc t
ionsver
sus
Anal
yt i
cFu nct
ions 562
1
4.2 Cas
eStudy:Cutti
ngCo rnersvers
usOve rt
ime 563
Chall
enge:Fo
m ul
r at
ingNo nli
nearFuncti
ons 566
14.
2.1 Wor kingOv ert
ime:
TheEj f
ectofSchedulePres
s ur
eonTVor
kwee
k 567
14.
2.
2 Cut t
ingCor ners:
TheEHe ctofSc he dulePr essu誓onTi mepe rTas k 568
14.
3 Ca seSt udy: Es tima t
ingNo nlinearFunc tionsWithQua l
itati
veand
Nume ricalDa t
a 56 9
Challenge :Re f iningTa bl eFunc t
ionswi thQua li
tat
iveDa ta 569
14.
4 Co mmo nPi tfalls 573
14.
4.1 Us ingt heWr ongl nput 5 73
Cha l
lenge .
ACr itiqulngNonl i
ne arFunc t
io ns 575
14.
4.2 I mpr ope rNor mal i
zation 576
14.
4.3 Av oidHump- Sha pe dFunc ti
ons 577
CIl
a l
lenge:Fo rmul at
ingt heEr rorRa t
e 58 3
Cha l
lenge :Te stingt heFullMo del 58 5
14.
5 El i
cit
ingMode lRe l
ati
ons hipsl nterac t
ive ly 58 5
14.
5.1 Cas eSt udy:Es timat i
ngPr ecede nceRe l
ati
ons hipsin
Pr oduc tDe velopme nt 58 7
14.
6 Su mma ry 595
1
5 ModelngHl
i lma nBe havi or:Bo unde dRa ti
o nalityor
Rati
onalExpe c
ta tions ? 597
15.
1 Hu ma nDe c isionMa king: Bo und edRa tionalit
yo r
Rat
iona lEx pe cta t
ions? 5 98
15.
2 Co gnitiveLi mi tations 599
15.
3 hd ividua la ndOr ganiza ti
o na lRe spo nse sto
Bounde dRa tio na l
ity 6 01
153.1 Habi t,Rout i
ne s,andRul esofThu mb 601
15.
3.2 Managi ngAt te ntion 601
15.
3.3 GoalFor mationandSat i
sficing 601
153.4 Pr obl emDe compos it
ionandDe centr
ali
zed
De c i
s ionMak i
ng 602
15.
4 ⅠntendedRa tiona l
ity 6 03
15.
4.1 T es ti
ngf orInt ende dRat ional iy:Par
t ti
alMode lTest
s 605
15.
5 Ca seSt udy: Mode li
ngHi g h-Te chGr owt hFi rms 6 05
15.
5.1 Mode lSt r
uctur e:Ov enノi
e w 606
15.
5.2 0r derFul fil
lme nt 607
15.
5.3 Ca pac iyAc
t qui s iti
on 609
Challenge:Hi llCl imbi ng 61 5
15.
5.4 TheSal esFor c e 61 5
15.
5.5 TheMar ket 61 9
15.
5.6 Be hav ioro ftheFul lS ystem 621
Chailenge:Pol ic yDe sig ni nt heMa rke tGr owthMo del 62 4
15.
6 Summa r y 629
x
xji Cont
ent
s

1
6 Forec
ast sandFudgeFa ctors
:Mode li
ngExpe ct
ati
onFor
mat
ion 6
31
16.
1 Mode l
ingEx pe ct
ati
onFo rma t
ion 631
1 6.1.
1 Mo deli
ngGr owt hExpectati
ons:
TheT RENDFu nct
ion 63 4
1 6.1.
2 Be hav i
oroftheT RENDFu nct
ion 638
16.
2 Ca seStudy: Ene r
gyCo nsu mptl
On 638
16.
3 Ca seStudy: Co mmod it
yPr ic
es6 43
16.
4 Ca s
eStudy: Inla
f ti
on 6 45
16.
5 I mpl ic
a t
ionsforFo r
ecastCo nsume rs 655
Cbal lenge:Ex tr
apolat
iona ndStabili
ty 656
16.
6 I nitia
lizat
iona ndSteadySt at
eRe sponseof
theTRENDFunc tio
n 6 58
16.
7 Su mma ry 6 60
PARTV I NSTABI LITYANDOSCI LLATI ON 661
17 Suppl
yChainsandt heOr i
g i
no fOs cil
lations 66 3
17.
1 Su pplyCha insi nBus i
ne ssa ndBe yond 66 4
17.1.
1 0s c ill
at i
on ,Ampl i
f i
cat i
o n,andPhas eLJ
a g 6 64
17.
2 TheSt oc kMa na geme ntPr oblem 666
17.
2.1 Man agl n gaSt oc kISt r
uc ture 668
17.
2.2 St ead ySt ateEr ror 6 71
17.
2.3 Man agi n gaSt oc kIBe hav ior 6 72
Challenge:Ex plorlngAmpl ificati
on 674
17.
3 TheSt oc kMa na geme ntSt ructure 6 75
17.
3.1 Be ha v i
oro ftheSt oc kMana ge me ntStr
uc t
ure 68 0
Challenge;Ex ploringt heSt ockMa na geme ntStructure 683
17.
4 TheOr igi
no fOs c i
llations 68 4
17.
4.1 Mi s mana glngt heSu pplyLi ne I
TheBe e rDi stributionGa me 68 4
17.
4.2 Wh yDoI V eIgnor et heSu ppl yLi ne? 69 5
17.
4.3 Ca seSt ud y:Bo omandBu s tinRe alEstateMar ket
s 6
98
Challenge:Ex pand ingt heRe a lEs t
a t
eMo del7 07
17.
5 Summa r
y 7 07
18 TheManuf actur
ingSuppl yChai n 709
18.
1 ThePo li
cySt ruc t
u reo fl nvent orya ndPr oduc t
ion 71 0
18.1
.1 07 de rFu l
f il
lme nt 71 1
18.1
.2 Pr oduc t i
on 71 3
18.1
,3 Pr oduc t i
onSt arts 71 4
18.1
.4 De mandFor ecas t
ing 71 6
18.1
.5 Pr oc essPoi ntIInitializl
n gaMo de linEqui l
ibr
ium 716
Challenge:Si mul tane ousI nitialCo ndi tions 71 8
18.
1.6 Be ha v i
oro ft hePr odu ctionMode l 72 0
18.1
.7 Enr i
c hi
ngt heMo del: Addi ngOy derBac klogs 723
18.
1.8 Be hav i
oro ft heFi rmwi thOy derBac kl
o gs 725
18.
1.9 Addi ngRawMat er i
alsl nv entoYy 725
18.
2 Interac
tionsa mongSu ppl yCha inPa r
tne rs 729
18.
2.I I nstabi lit
ya ndT rustinSu ppl yChai ns 735
Co
nte
nts x
xii
i

8.
1 2.
2 FromFunc tionalSi lost oI ntegr atedSu pplyChai n
Manage me nt 7 40
Chall enge:Re engl nee rlngt heSu ppl yCha in 7 41
18.
3 Sys temDyna mi c sinAc tion: Re eng lne erlngt heSuppl yCha ini
na
Hi gh- VelocityI nd ustr
y 7 43
1 8.
3. 1 I niti
alP7 1
0ble mDe finition 743
1 8.
3. 2 Re fe renc eModeandDynami cHy pothesis 746
1 8.
3. 3 Mode lFor mul ation 749
1 8.
3 .
4 T estingt heMode l 749
1 8.
3. 5 Pol i
cyAnal ys IS 751
1 8.
3. 6 I mpl eme nt
at ion:Se que nt ialDe bot t
lenecking 753
1 8.
3.7 Re sults 755
18.
4 Summa r
y 755
19 TheLabo rSuppl yCha ina ndt heOr ig inofBus inessCyc l
es 75 7
19.
1 TheLa borSuppl yCha in 758
19.1 .1 St ruc t
ur eofLaborandHi ring 758
19.I .
2 Be havi oroft heLaborSu ppl yChai n 760
19.
2 I ntera cti
onsofLa bo ra ndl nve nto ryMa na geme nt 76 4
Cha llenge:Me nt alSimul ationo f
lnve nto r
yMa na ge me ntwi thLa bo r 76 6
19.2. 1 I nvent o77-TY or kfor c
eI nter actions :Be havi
or 766
19.2.2 Pr oc essPoi nt :Ex plai nlngMode lBehavior 767
Cha llenge:Ex pla i
nlngOs cill
atio ns 76 7
19.2.3 Unde rstandingt heSour ceso fOs cil
lation 771
Cha llemge:Po l
ic yDe sig nt oEnha nc eSt abi l
it
y 773
19.2.4 Addi ngOv e rtime 774
19.2.5 Re spons etoFl exibleWor k we eks 776
Cha l
l enge:Re engl neerl ngaMa nuf a cturingFi rm
forEnha nce dSt abi li
ty 778
19.2.6 TheCos tsofl nstabi ly 7
i
t 79
Cba l
l enge:TheCos tso fl ns tability 78 0
CI l
a l
l enge: Addi ngTr ai ninga ndEx pe rienc e 78 0
19.
3 I nvent o r
y-Wo rkf orceI nt erac t
ionsa ndt heBus i
ne ssCyc le 782
19.3. 1 I st heBu si
ne ssCyc leDe ad? 785
19。
4 Summa r
y 788
20 Thelnv
is ibleHandSo me t
ime sSha ke s:Co mmodi tyCyc le
s 791
20・
1 Commodi t
yCyc les:Fr omAi r
c r
a fttoZi nc 792
20.
2 AGe nericCo mmodi tyMa rketMod e 1 798
20.2. 1 Pr oduc ti
onandI nv entoT y 8 01
20.2.2 Ca paci y Ut
t ilizat i
on 802
20.2.3 Py 1
0duc ti
onCa pac iy 8
t 05
20.2.4 De siredCa pac iy
t 8 07
Cha lle nge:Int ende dRa tiona l
ityo ftheI nve st
me ntPr ocess 810
20.2.5 De mand 81 1
20.2.6 ThePr ice-Se ttingPr oc e ss 81 3
20.
3 App lica t
ion: Cyc le sint hePul pa ndPa perl ndus t
ry 8 24
Cl l
alle nge:Se ns iti
vltyt OUnc e rtaintyi nPa rame ter
s 8 28
X
XrV Co
nte
nts

Chal
lenge:Sensi
tivl
tyt
OStruct
uralChanges 831
Chal
lenge:Implementl
ngStuc
r t
uralChange
sI
Model
ingLivest
ockMa rket
s 8 36
Chal
lenge:Poli
cyAna l
ysI
S 8 40
20.
4 Summa r
y 8 4l
PARTVI MODELTESTI NG 843
21 7hlt
handBe aut
y:Validationa ndMode lTest
ing 845
21.
1 Validat
ionandVe rif
icati
onAr eI
mpos s
ibl
e 8 46
21.
2 Que st
ionsMod e
lUs e
r sShoul
dAs k-ButUs ual
lyDo
nうー8
51
21.
3 Pragma ti
csandPol i
ti
c sofModelUs e 851
21
.3.1 T y
peso fDat a 8 53
21
.3.2 Doc ume nt
at i
on 8 55
21
.3.3 Re pl
icabili
y 8
t 55
21・
3・4 Pr ot
ectiv ev.
ersu sRe jlect
iveMo del
ing 8
58
21.
4 Mo delTes
tinginPr act
lCe 8 58
21.
4.1 Bou nda7TAde qu acyT est
s 8 61
21A.2 St ructureAs ses sme ntT es
ts 8 63
21.
4.3 Di mens ionalCon si
stency 8 66
21.
4.4 Par ame terAs se ssme nt 866
21.
4.5 Ext r
emeCo nditio nT est
s 8 69
Cha
ll enge:ExtremeCo ndi ti
o nTe s
ts 8 71
21.
4.6 I ntegrationEr r orT ests 8 72
21.
4.7 Be haviorRe pr odu c t
ionTests 8 74
21.
4.8 Be haviorAno mal yT e s
ts 88 0
21.
4.9 Fa milyMe mbe rT ess 881
t
21.
4.10 Su r
pr i
seBe hav iorT ests 882
21.
4.ll Se ns i
ti
v iyAnal
t ys i
s 883
21.
4.12 S ys t
emI mpro veme ntTest
s 88 7
Cha l
lenge
:Mo de lTesting 88 9
21
.5 Summa ry 8 9
0
PARTVII COMMENCEMENT 89 3
22 Chall
engesfort heFut ure 895
22.
1 The ory 8 95
22.
2 Te chnolo gy 8 96
22.
3 I mpleme nt at
ion 8 99
22.
4 Ed ucation 9 00
22.
5 Appl ications 901
Challenge:Put t
ingSyst
emDyna mi
csi
ntoAc
tio
n 9
01
APPENDIXA NUMERI CALI NTEGRATI ON 903
Challeng e:Choos ingaTimeSte
p 910
APPENDIXB NOI SE 91 3
Challeng e:Ex plor
lngNoise 922
REFERENCES 9 25
INDEX 947
Dyna mi c sofMu lt
ipl e-Loo pSys t
e ms 1 4
Hy pothe sisTe s
tl
ng 3 0
Identi
fy ingFe edba c kSt ructur ef romSys temBe havi
or 11
7
Identi
fy ingt heLi mi tst oGr owt h 1 22
Ass i
gni ngLi nkPo lar i
ties 1 43
Identi
fyi ngLi nka ndLoo pPo la ri
ty 1 45
Emp loye eMo tivation 1 47
Processl mpr ove me n t 1 58
PolicyAna lys iswi thCa us a
lDi a grams 1 68
TheOi lCr i
s e softhe1 970s 1 72
Spe c
ul ativeBub ble s 1 73
TheTho roug hbredHo r s
eMa rke t 1 74
TheMe diga pDe athSpi ral 1 76
Identi
fy ingt heFe ed ba ckSt ruc tureo fPol
icyRe si
sta
nce 190
Identi
fy ingSt ocksa ndFl o ws 2 01
Add i
ngSt oc ka ndFl owSt mc tur etoCa usalDia
g r
ams 21l
LinkingSt oc ka ndFl owSt ruc t
ur ewi thFeedback 21 2
Mod ifyingSt oc ka ndFl owMa ps 21 3
Disagg rega tio n 21 4
Graphi call nt eg r
atio n 239
Graphi calDi fe r
ent iation 2 4l
PaperFol ding 268
Goa l
-Se eki ngBe ha vior 281
Nonline arBi r t
ha ndDe at
hRa te s 28 6
Exploringt heSI RMode l3 08
TheEf fic acyofl mmuni za t
ionPr og r
a ms 31 0
Extendingt heSI RMode 1 31 6
Mo delingHI V/ AI DS 321
PhaseSpa ceoft heBa ssDi 軌l SionMo del 333
Cri
tiqulngt heBa ssDi 軌I SionMode l3 34
Extendingt heBa ssMode l 33 5
Mod elingFa ds 3 41

X
XV
XXVl Li
sto
fCha
lle
nges

Mode l
ingt heLi feCyc l
eo fDu rablePr oduc t
s 3 45
Ident if
yi ngPa thDe p e nd en ce 3 53
Fo m ul atlngaDyna mi cHy po thesisf ort heVCRI ndust
ry 36 4
Po l
ic yAna lysIS 403
Ex t
e ndi ngt heMo de l 40 4
Dur ationa ndDyna mi c so fDe lays 409
Re spons eofMa teria lDe layst oSt e
ps , Ra mps, andCyc les 425
Re spons eofDe la
yst oCha ng i
ngDe layTi me s 43 5
Thei nte ra ctio
nso fTr a inin gDe laysa ndGr owth 495
Coflows 5 03
TheDyna mi cso fEx pe rien cea ndLe a rnlng 5 08
Mo de lingDe si
gnWi nsi nt heSe mic onduc torlnd ust
ry 51 1
Find ingFo rmul a t
io nFl a ws 52 0
Mul tipl eNo nli
ne arEf fects 529
Floa t
ingGoa l
s 533
Goa lFo r ma tionwi thl nt ema la ndExt e rnallnputs 53 5
Findi ngt heOpt ima lMi xo fCa pitala ndLa bor5 43
Preve nt lngNe ga t
iveSt oc ks 5 47
Formul a tingNo nline arFunc tions 566
Re f
ini ngTa bleFunc tio nswi h Qua
t litativeDa ta 569
Critiqui ngNo nline a rFunc tions 5 75
Formul a tingt heEr ro rRa te 583
Testingt heFu llMo de l 58 5
HillCl i mbi ng 61 5
PolicyDe signi nt heMa rke tGr o wthMode l6 24
Extra po latio na ndSt a bility 656
Expl oringAmpl if
ic atio n 6 74
Expl oringt heSt oc kMa na geme ntSt ruc t
ure 683
Expa nd ingt heRe a lEs ta t
eMo de l 707
Simul ta ne ousl ni t
ia lCo ndi tions 71 8
Reeng lne erlngt heSu ppl yCha in 7 41
Me nta lSi mul ationoHn ve ntoryMa na geme ntwi thLa bor 766
Expl aini ngOs cill
atio ns 76 7
PolicyDe signt oEnha nc eSt abi li
ty 7 73
Reeng lne erlngaMa nuf a cturlngFi r
mf orEnha nc edStabi
li
ty 778
TheCos t sofl ns tabi li
ty 78 0
Add ingTr ainlnga n dEx pe rience 78 0
Int
ende dRa tiona l
ityo ft hel nve st
me ntPr o
ce s
s 81 0
Sensitivl tyt OUnc e rta intyi nPa rame t
e rs 8 28
Sensitivl tyt OSt ruc tur alCha nge s 8 31
Imple me nt i
ngSt ruc tu ralCha nge s
-Mode li
ngLi ve s
tockMa r
kets 8
36
PolicyAna lysIS 8 40
ExtremeCond i
tionTe sts 8 71
Mode lTe sting 88 9
Putt
ingSys te mDy na mi c sI ntoAc ti
o n 901
Choos l
ngaTi meSt ep 91 0
Explo rlngNoi s e 92 2
● ●
i_
L
ea-
,
a
.f
i呈
il
i
g妄言1
A読取da b和書
ex S
C⑲m 野畳 ys
息em s

Ex
per
ienc
eisa
nex
pen
siv
esc
hool
.
-Be
nja
minFr
ank
li
n

Ex
per
ienc
eiss
ome
thi
ngyo
uge
tju
sta
fte
ryoune
edi
t.
-An
oll
ymO
uS

1.
1 l
NTRODUCT1
0N
Theg r
ea t
estc o
ns tanto fmod ernt i
mesi scha nge. Ac celerat
lngC hange si ntech-
nology,popul ati
o n,a nde conomi cacti
vlt
ya r
et ranS f
o r
ml ngO urwo rl
d,f romt he
prosaic
-t hee f
fectofi nf or
ma t
iontechnologyo nthewa yweus ethete lepho ne-
tothepr ofound-t hee fe c
tofgr ee
nhousega seso ntheg l
obalc l
ima t
e.So meo fthe
changesa rewo nd erful; ot
hersde f
il
ethepl anet,impove r
ishthehuma ns pl r
lt,and
threat
eno urs uⅣi val.Al lchall
engetradit
ionali nst
itutions,practi
ces,a ndbe l
iefs
.
Mos timpor t
ant,mos to fthec hangeswenow s trugglet oc ompr e
he nda riseas
conseque nces,il
ltende da nduni nte
nded,o fhuma nltyl t
Se l
f.Alltooof t
e n,we l1
-
int
entionede fortstos olvepressl
ngPr o
blemsl e adt opolicyre s
ist
anc ,whe
e reour
polici
esa rede layed,di l
uted,o rdefea
tedbyt heunf o r
eseenr eacti
onso fo t
her
peopleo rofna t
ur e.Ma nytlmeSOu rbestefo rt
st os olveapr oblema ctuallyma ke
itwo r
se.
Thed i
zzylnge f f
e ctsofa ccele
rati
ngC hangea reno tne w.He nryAda ms ,a
perceptl
VeO bservero ftheg reatchangeswr o ughtbyt hei ndustri
alr evo luti
on,
3
4 Pa
rtI Pe
rsp
ect
i
vea
ndP
roc
ess

formulate
dt heLaw ofAccele
rat
iontodes
cri
betheexponent
ialgrowthoftech -

nology,product
ion,andpopul
ati
onthatmadethel
egacyofcoloni
a lAmer
icahe
inheri
tedir
rele
vant:
Si
nce1
800,
Sco
reso
fne
wfo
rce
sha
dbe
endi
scov
ere
d;ol
dfo
rce
sha
dbe
enr
ais
ed
t
ohi
gherpowe rs日.・Co mplexi
tyha dext
e ndedit
sel
fonimmenseho ri
zons,
a
ndari
thmetica
l r
atl
OSWe reuse
lessforanya t
temptata
ccur
acy.
Ifscien
cewe retogoo ndoublingorq uadr
upli
ngIt
sCOmple
xi t
iesevery
l
Oyears,eve
nma t
hematic
sshoulds oonsuccumb.Anavera
gemi ndha dsuc-
c
umbedalreadyin1850',
itcoul
dnol o
ngerund er
sta
ndt
hep r
obl
emi n1 900.
(
Adams1 918,pp.490,496)
Ada msbe l
ie vedt her adicalc ha ngesi ns ocietyi nduce dbyt hesef or cesH woul d
requl reane ws oc ialmi nd."Wi thunc ha rac t
eristic,a ndpe rhapsi roni c,opt lmi sm ,

heconc l
ude d,H Thusf ar,since50 r1 0t hous andye ars ,themi ndha ds ucc ess fully
reac ted,a ndnot hi ngyetpr ovedt ha ti twoul df a i
lt or ea ct- buti twoul dneed
toJ ump. "
As teadys trea m ofphi losophe rs ,sc ientists,andma na geme ntgur usha ves inc e
echoedAda ms ,la me ntlngt hea ccel erationa ndca llingf ors imi l
arl ea pst of unda-
me nt l ne
a wwa ysoft hinkinga nda cting. Ma nya dvoca tethede velopme ntofs ys-
temst hink ing -t heabi li
tyt os eet hewor ldasac ompl exs ys te
m,i nwhi chwe
unde rst
andt hatH youca n'tjus tdoonet hingHa ndt ha t" eve rythingl SC Onne Ctedt o
eve rythinge lse."I fpeopl eha dahol lsticwor ldvi ew,i ti sa r
gue d,the ywoul dt he n
acti nc ons ona nc ewi ththel ong- t
erm bes ti nterestsoft hes ys t
e ma sawhol e,i de n-
tifyt hehi ghl eve ra gepol nt Sins ys tems ,a nda voi dpol icyr esistance・I ndee d,f or
some, thede velopme ntofs ys temst hinki ngi sc ruc ialf ort hes urviva lofhuma nl t
y・1
Thec hallengef acingusa lli show t omovef r om ge nera l
izati
onsa bouta cc el-
eratlngl e arnlnga nds ys temst hinki ngt ot oolsa ndpr oces s
est ha the lpusunde r-
standc ompl exity,de s
ignbet terope ratingpol ic i
es ,a ndgui decha ngei ns ys t
e ms
from t hes ma ll
e stbus i
nes stot hepl a ne tasawhol e. Howe ve r,leam1 nga boutc om-
plexs ystemswhe nyoua lsol i
vei nt he mi sdiffic ult・Wea r
ea l
lpas se nger sona n
aircra f
twemus tnotonl yflybutr edes igni nflight .
System dyna mi csisamet hodt oe nha nc elea rnlngl nC Ompl exs ys tems .Jus tas
ana irl
ineus esfli ghts imul a t
or stohe lppi lotslea rn ,sys te m dyna mi csi s,pa rtly,a
me thodf ordeve lopl ngma nage me ntfli ghts imul a tor s,of tenc omput e rs i
mul ation
model s,tohe lpusl ea rna boutdyna mi cc ompl exity, unde rstandt hes our cesofpo ト

1
Cyr esistanc e,a ndde si
gnmor ee fe c t
ivepol icies.
Butl ea rnlnga boutcompl exdyna mi cs ys temsr equl reSmor et ha nt ec hni cal
toolst oc rea tema t
he ma ticalmodel s.Sys tem dyna mi csi sf unda me nt a ll
yi nte rdis-
ciplinary. Be caus ewea reconc ernedwi tht hebe havi orofc ompl exs ys te ms,s ys tem

1Therear
ema nyschoo
lsofsys
temsthi
nki
n g(f
o rsur
veys,s
eeRichar
dson1991andLane
19
94 )
.Somee mphas
izequal
it
ati
veme t
hods;
o t
hersstr
essfo-a l
mo de
li
ng・Assourcesofme t
hod
a
ndme taphort
heydrawonfiel
dsasdiv
erseasant
h rop
ology,bi
ol
ogy,en
glnee
rlng,
li
ng ui
st
ics,ps
y-
c
hology,physi
cs,
andTaois
ma ndseekappl
ic
atio
n sinfi
eldsst
il
lmoredi
verse
・Allagr
e e
,howe ve
r,
t
hatasyste
msv i
ewo ft
hewo r
ldisst
il
lrar
e・JayForres
terdevel
opedsy
ste
md ynamicsinthe1950s
a
tMI T.Richar
dson(
1 9
91)仕acest
heh i
st
oryofthefiel
da n
dr e
lat
essys
temdynamicstoothersys
-
t
emsa p
p r
oaches.
Ch
apt
er1 Le
arn
ingl
nan
dab
out
Comp
lexS
yst
ems 5

dyna micsi sgro und e


di nt het heor yofnon l
inea rdyna mi csa ndf e edbac kcontrol
de ve l
opedi nma t
he matics,phys ics, ande ng l
ne erl
ng. Be causewea pplyt hesetools
tot hebe ha viorofhuma na swe lla sphys icala ndt e chnica ls ystems ,system
dyna micsd rawso nc ognlti
vea nds oc ialps yc holog y,econo mi cs,a ndo thersocial
scie nces.Be causewebui lds ystemdy nami csmode lstos olveimpo rtantre al
wo rld
pro blems ,wemus tlearnho wt owor ke fec t
ivelywi t
hg roupsofbus ypol icy
ma kersandhowt oc atal
yz es ustai
ne dcha ngei no rganizations・
Thischa pterdi s
cussest hes 女illsr equire dtode ve lo
pyo urs ystemst hink i
ngc a-
pa bili
ties
, ho wtoc reateane fec t
ivel ea
r ningPr oc essindy na mi callyc ompl e
xs ys
-

tems ,andhow t ous es ystemd yna mi csi no rganiz a


tionst oa dd ressi mportant
pro blems .If i
rstreviewwha twekno wa bo utho wpe oplel erni
a na nda bo utcom-
ple xdyna mi csys t
ems .Suc hl earnlngi sdi fficulta ndr arebe caus eava ri
etyof
struc t
uralimpe d i
me nt
sthwa rtthef e edba ckpr ocessesre quiredf orl ear
n lngtOOC I
cur .Suc c
e ssfula pproache st olear nlnga bo utc ompl exdy nami cs ys t
emsr equlre
(1)t oolstoe lic
ita ndrepre senttheme nta lmo de lsweho lda bo utthena tur eofdif-
fi
c ultprobl ems; (
2)f orma lmode l
sa nds imul a
tionme ho
t dst ote s
ta ndi mp roveo ur
me ntalmode ls
,d esignne wpo licies ,andpr ac t
icene ws kill
s;a nd( 3)me t
hodst o
sha rpensc ienti
ficreason l
ngS kil
ls,impr oveg rouppr o cesses,ando ve r
comede fen-
siver outi
ne sf orindividualsa ndt ea ms 。

1.
1L下 Po!i
cyResist
ance,theLawoHJnin始t
lded
eonsequemees,ame
m的eeoumをeF百
mをu盲
抽e
Behav岳
oro菅Soeia日Syst
ems
Anditwil
lfal
loutasinac o
mpl i
cati
onofdis
eas
es,thatbyappl
yinga
reme
dytoonesor
e,youwil
lprovokeanot
her
;andthatwhic
hremovest
he
onei
lls
ymptomproduce
sothers‥.
-SirTho
ma sMor
e

Thebe
st-
lai
dsc
heme
so'mi
cean'
men
/Ganga
fta-
gle
y.
-Ro
ber
tBur
ns

An
ythi
ngt
hatc
angowr
on l
gwilgowr
ong.
一日
Mur
phyM

t
Vehav
eme
tthee
nemyan
dhei
sus

-Pogo
FromThoma sMo rei
n1 516t oPo goi nthemi d20thcenturyithaslongbe enac -

knowl e
dgedthatpe opl
eseek i
ngt os olveaproblemof t
enma keitwo rs
e・Ou rpoli
-
ci
e smayc r
eateuna nt
icI
Pat
e dsidee fe ct
s・Ouratt
emptstos t
abil
izethesyst
emma y
destabi
li
zeit
.Ourd ec
isi
onsma yprov okereact
ionsbyo t
hersseekingtorest
orethe
balanceweups e
t .Forres
ter(1 971a)c all
ssuchphe nomenat he… c
ounteri
ntuit
ive
behaviorofsoci
als yst
ems .
HThe seu nexpect
edd ynamicsoftenleadtopolicyre-
si
stance,t
hetende ncyforinterventionstobede laye
d,dilut
ed,orde feat
edbyt he
res
po nseoft
hesys temtothei nterventionit
sel
f(Me adows1 982)・
6 P
art
IPe
rs
pec
ti
vea
ndP
roc
ess

FLGUREl・l
Pdicyress
i an
t ce:
Roma ni
anbir
th

(
aJ
at
r es

do
a
al
d oooLJJt2^
Thecr udebir
th
rat
einRomani a t
2
t]LJ
l
showlngt heef
fec
t
J!
g an

ofres
tr i
cti
ngabor
-

ti
onbegl nnl
ngln
JSLuJ叩g)
PJ
I

1966
U

19661967196819691970197119711994
1994
1966
1971
D
ght(1971)
ri
andW
avld
;1971
S
R
-
ource:
earb
anSl ook1995
calY
I'
st
/'
at
omani
,,
100
1971
1994
101
areannual
pp averages
N
-
e:
ot
.
l

Asa ne xampl e,cons ide rthebi rt


hr ateinRoma niai nthel ate1 960S 。Thec rude
birthr ate( bir t
hspe ryea rpe r1 000pe ople )wa se xtreme lyl ow-a bout1 5pe r
thous and( Figur e1 -
1 ).Forva riousr ea sons,inc l
ud i
ngna tiona lpr idea nde thnic
ide ntity,t hel owbi rthr atewa sc onsi de redtobeagr avepr obl em byt hegove rn-
me nt, i
nc ludi ngt hedi c t
atorNi col auCe ausesgu.TheCe a
us esgur egimer esponde d
byi mpos l ngpol ic i
esdes igne dt os t
imul atethebi rt
hr a t
e.Ⅰ mpor tationofc onta r -

ce ptivede vi ce swa so utlawe d; pr opaga ndac ampa l


gnSe xtoll
ingt hevi rtuesofl arge
fami lie
sa ndt hepa t
riotic( ma trioticwoul dbemor ea ccura t
e )dut yt oha vemor e
chi ldrenwe rei ntroduc ed,a longwi ths omemode sttaxi ncent ivesf わrl arge rf ami-
lies .Pe rha psmos timpor tant,a bortion-f re el
ya va i
lableonde ma nds inc e1 957
throught hes tatehea lthc ares ys t
em-wa sba nnedi nOc tobe r1 966( Da vida nd
Wr ight1 971 ).
Ther es ultwa simme diatea nddr a ma t
ic.Thebi rthr ater os es harplyt one a r
ly
40pe r1 000pe ryea r,rivalingt hos eoft hef ast
estgrowl ngna tions ・Thepol i
c ya p-
pe are dtobeas ens at
iona ls ucc es s.Howe ver,wi t
hinmont hst hebi r t
hr atebe gant o
fall.Byt hee ndof1 970,onl y4yea rsa ft
erthepol icywa simpl e me nted,thebi r
th
rateha ddr oppe dbe low20pe rt hous a nd,c losetot helowl e ve lss e
e npr iort Ot he
inte rventi on. Thought hepol i
cyc ontinue dinf orce,thebi rt
hr atec ontinue dt of all,
rea ching1 6pe rt hous andby1 989 -a boutt hes a
mel owr a
tet ha tl edtot hei mpo -

sitionoft hepol icy. Wha tha ppe ne d?


Thes ys temr esponde dt ot hei nterve ntioni nwa yst her e glmedi dnota ntici
-
pa te. Thepe opleofRoma niaf oundwa ysa roundt hepol icy. The ypr acticeda lter -

na ti
veme thodsofbi rthc ont rol. The ys muggl edc ontrac e
ptlVepi llsa ndde vic esin
from ot he rc ount ries.De spe ratewome ns oughta ndf oundba c k-alleya bor tions .
Ma nyoft he sewe reuns ani t
a r
yorbot c he d,leadingt oane artripl i
ngofde athsdue
Ch
apt
er1 Le
arn
lngl
nan
dab
out
Comp
lexS
yst
ems 7

toc ompl ica tionsofa bor ti


onf rom 1 965t o1 967.Mos tho rr i
bl y,t henumbe rof
ne ona talde a thsr os ebymor et ha n300%be twe e n1 966a nd1 967,a20%i nc rea se
int hei nf a ntmo rtal ityr a te( Da vida ndWr ight1 971 )・Ther es ult :thepol icywa s
re nde r edc ompl e t
e l
yi ne ffec tivea lmos ti mme dia telya fteri mpl eme nt ation.
Butt heuna ntic IPa tedc ons e que nc esdi dn' te ndwi tht hef ailur eoft hepo pu-
la t
ionpol ic y・ Th epe opl eofRoma ni a,a mongt hepoor es ti nEu rope ,we r eha vi ng
sma llf ami liesb eca us et heyc oul dn' ta for dl ar ge rones .Chi ldc arewa suna va i1-
a blef ors ome. Ma nyot he rsl ive dwi tht he ire xte nde df a mi liesi ns ma ll ,c rowde d
apa rtme nt s ・J obswe r es c arce;i nc omewa sl ow・ Ma nype o plega vec hildr en血e y
c oul dn' ts uppor tt os tate -
unor
r pha na ges . Thegove rnme nt 'spol ic ydi dn' tpr eve nt
thepe opl eofRo ma ni af romc ont rol li
ngt he i
rownf ertil
ity, buti tdi dbr ee di nte ns e
res ent me nta ga l
nS tt hei ntrus ivepol ic iesoft her e glme. In1 989,whe nt heBe r lin
wa llf ella ndt het ot a litarianr e gimesOfEa s t
ernEur o pet o ppl e d, Roma niawa st he
onl yna tionwhe r et heve lvetr e vol utionwa svi ol ent .Theha tedCe a us ese ua ndhi s
equa llyha te dwi fewe r es umma r ilye xe cute dbyf iri
ngs qua d. The irbl oodybodi e s
we rel e氏i nt hec our tya rdof血epr e si
de ntialpa lac ewhi let hes c enewa sbr oadca st
onna tiona lt e l
ev ision.Thel awba nnl nga bor tionwa sthef irstove rturne dbyt he
ne wgove rnme nt.Thebi rthr a te,alr ea dyl ow,f ellfur the r.Byt hemi d1 990S ,t he
popul a t
iono fRo ma niawa sa c tua llyde c l
ini nga sbi rthsdr o ppe dbe lowde aths .
Thec hi ldr enofRoma nias uf fere dt hemos tf romt hepopul ationpol icy. Dur ing
theye arsoft hepo pul ationpol icyt hous andsofc hildrenwe r epl ace di nt hec areof
sta t
eor pha na ges,whe ret heywe reke ptl i
kea ni ma l
si nc ribs( c ages ,re ally)wi th-
outa t
t entiont obas icne eds ,muc hl es st hel ove山a tallofusne eda ndde serve.
Foodwa ss os c a
r cet ha tbl oodt rans fus ionswe rer outine l
ygl Ve na Snut ritiona ls up-
pl eme nts ・Be caus ene edl eswe reus edr epe atedl y,a ne pi de mi cofAI DSs pre ad
rapi dlya mongt hec hildr en・ Thes idee fe ct soft hef a i
ledpopul ationpol ic yc as ta
sha dowont heh ea ltha ndha ppi nes sOfa ne ntirena tion,as ha dows tr et
c hi ngove r
ge ne ra t
ions .
Pol ic yr e sistanc ei snotl imi te dt odi ctator s.Itdoe sn' tres pe ctna tiona lbor de rs,
pol iticali de ol og y,o rhi storica le poc h・ Co ns ide rt heUSgove rnme nt 'sf i
ghta ga lnS t
infla tioni nt hee arly1 970S . Fi gur el 12s howst heCons ume rPr ic eI nde x( CPI )f or
theUni te dSt a t
esbe twe e n1 968a nd1 976. Int hee ar
ly1 970si nf
la tionha da ccele r-
ate da ndt heNi xona dmi nistra tionf elta ctionha dt obet a ke n. Thoug haRe publ i-
ca n, Ni xonc hos et oi mpl e me ntwa gea ndpr lCeC Ont r
OI s.Thepol icywa se x pens ive:
Ane wf ede ra lbu rea uc ra cy,t heCounc ilonWa gea ndPr ic eSt abi lity ,wa sc rea ted
toove rse et hec ont rol sa nde nf or c ec ompl ianc e.Wa gea ndpr lCec ont rol swer e
ie
v we dbyma nyi nNi xon' sownpa rya
t sve rgi ngOns oc ia lism,c os tlngNi xon
va lua blepol iticalca pi tal.Atf irst, thepol ic ys ee me dtowo rk, althoughi mpe rfec tly.
Dur ings o-c a lledPha seIoft hec ont rol s, t
her ateofi nfla tionf ellbya boutha lf.The
admi ni strati onde ci de dt hec ont rolsc oul dber e laxe d. I
nPha s eI I, Pr e si
de ntFor d
(whoi nhe rite dt hepr ogr amf r om Ni xon)l aunc he daj awboni ngc ampa ign,com-
ple tewi thc ampa lgn- Styl ebut tonsl abe ledH WI N! りf orH Whi pI nfla t
ionNow! =・
Fe wobs erve rse xpe cte dWI N. fbut tonst oha vea nye ffec t,a ndmos tf elti nfla ion
t
wo ldr
u e tur nt oitsr a tepnort ot hes ta rtofc ont rol s.Ins tea d, inna tiona c tua ll
ya c-
ce l
e ratedunt il,by1 975, theCPIha dr e tur
ne dtot het rajec toryl tWa sOnPr iort Ot he
impos i
tionoft hepr ic eC Ont rOI s. Les st ha n4yea rsa ftert hei nt erve nt iont he rewas
8 Pa
rtI Pe
rsp
ect
ivea
ndPr
oce
ss

FI
GUREi-
2 Pol
i
cyr
esi
st
ancei
nthef
igh
tagal
nsti
nfl
ati
on
TheUSConsumerPr
icel
ndex(
CPI
)showi
ngt
heNi
xon
/For
dwageandpr
ice
cont
rol
s

(
ooL = e9
5
0
6
L

4
0
d
)
d3

1968 1969 1970 1971 1972 1973 1974 1975 1976

nor esidueofbe 臥 Ot
ne here xamplesofpol
icyresi
stanc
eca nbefoundnearl
y
everyda yinthenewspaper
・Ta bleilll
ist
safew1
2
Ma chi
avell
i,akeenobserverofhumansys
tems,disc
ussedpol
icyres
ist
anc
ea t
length,Obser
vingintheDiscoursest
hat
Whe napr oble
ma ri
seseihe
t rfr omwi thi
nar epubl
icorouts
ideit
, Onebrought
aboute i
the
rbyi nt
e r
nalo rexter nalre
asons,Onethathasbecomes ogrea
tthati
t
beginstoma keeveryonea fraid, t
hesafestpoli
cylStOdela
yd ea
lingwithitrat
her
thantryi
ngtodoa waywi thit, becausethosewhotrytodoa waywi thi
talmost
alwaysincreas
ei t
sstrengtha nda c
celer
atetheharmwhi c
htheyfe ar
edmi gh
tcome
fromit.(Machiavell
i1979, pp. 240-241).
Ifi
ndMa chiavell
i'sviewtoocynicalbutc
ans ympat
hizewithhisf
rus
tra
tioninob-
ser
vinghisclientprinces(t
heCEOsofRe nais
sanc
eItal
y)t a
keacti
onsthatonly
madetheirproblemswor se・Amor erele
f ct
iveviewisoferedbythelat
ebiologl
St
andessa
yistLe wisThomas( 1974,p.90):
Whe nyo ua reco nf
r ont
e dbya n
yc o
mpl e
xs ocialsyste
m, sucha sanu rbancent
eror
aha mster,wiht
t hingsa boutitt
ha tyou'r
ed is
satisfi
edwiha
t nda nxio
ust of
ix,you
cannotjuststepl na ndsetaboutfixingwithmuc hhopeo fhelpi
ng. Thisrea
liza
tion
isoneo fthes oredi s
courageme nt
so fourcenturyI-Yo uc annotme ddlewithone
partofac ompl exs yste
mf r
omt heo ut
sidewithou tt
hea l
mos tcertai
nri s
kofsett
ing
offdisa
strouse ventsthatyo uhadn'tcountedo nino he
t r,remo t
epa rt
s. I
fyouwa nt
tofixsome thingyoua refir
stobli
g edtounderstand... hewhol
t es yst
e mH
Inter
venlngl SaWa yOfc ausl
ngt r
o ubl
e.

2Fu
rth
erre
adi
ng:JohnMcPh ee(1
989)o恥rsawo n
de血l des
cri
pt
ionofpoli
cyresi
st
ancei
nthe
r
ela
ti
onshi
pofpeo
plewithnat
u r
e.McPheebil
rli
ant
lydesc
ri
besth
eunanti
cI
Pate
dsideeff
ect
sand
p
oli
cyresi
st
anc
eari
sin
gf r
oma tt
emptst
od e
fea
tth
reeel
ementa
lfor
cesofnat
ure:v
o l
can
ism,f
loo
d ,
a
ndfir
e・Edwar
dTenner(19
96)a l
soi
d e
nif
t i
esmanyexampl
esofpol
icyre
sis
tan
ce・
Cha
pte
r1 Le
armngl
nan
daboutCompl
exSys
tems 9

TABLE l l
l
"Us eofChe aperDr ugsPushesCos tsUp,NotDown,St udyFi nds:Li miting
Examplesofpol
l
cy whati spr es cr ibed,asmanaged- car es ys temsdo,hasuni nt endedef f
ec tof
r
esist
ance
increasi ngc os ts,r esul tsshow"( Headl inej nLA Tl mes,3/
' 20/ 96,pl1,r eport-
1ngUni v,ofUt ahs tudyof1 3, 000pat i
ent si nvar i
ousHMOs) .
"Washi ngt on' sbi gges tconser vat i
onpr ogr am,whi chpay sf ar mer st ot ak e
soj lou tofcul ti
vat ionf oradecadet ocombater osionandhel pt heenvi r
on
-

men t,isawas teofmoney, sos aysanews tudyoft he l


l lyear -Old
progr am ..・Forever yer odi ngacr eaf ar meri dles,anot herf ar mer -or
somet i
mest hes ameone-si mpJ ypl owsupnear 一
yasmuchaddi tional
erosi on- pr one一 and..lE nt heGr eatPl ains, forins tance, far mer ssetasi de
1 7mi "ionac res, yett het ot a一 cul tivatedl anddr oppedbyonl y2m‖i onacr es"
(Busi nessWeek,3 /18/96,p.6,r epor t
ingaUni v.ofMi nnesot as tudy) .
Lowt arandni cot inecl gar ettesac tuaH yI ncr easei ntak eofcar ci nogens,CO,
etc.assmok er scompensat ef ort hel owni cotinecont en tbysmoki ngmor e
clgar etteSPerday,byt aki ngl onger ,mor ef requentdr ags, andbyhol dingt he
smok ei nt hei rl ungsl onger .
Ant il
ockbr ak esandot heraut omot i
vesaf etydevi cescausesomepeopl et o
drivemor ea ggr ess iveJy ,Of fset ti
ngsomeoft heirbenef i
ts,
informat iont echnol ogyhasnotenabl edt he" paper l
es sOf fice"-papercon -

sumpt ionperc api taisup.


Roadbui l
din gpr ogr amsdesi gnedt or educeconges tionhavei ncr easedt raf
-

fi
c,del ays,andpol l
ution.
Despi tewi de spr eadus eof一 abor -savl ngaPPl lanCeS, Amer icanshave一 ess
leisuret odayt han50year sago.
TheUSgover nmen t
'swarondr ugs,f ocusl ngOni nt erdjc tionandsuppl ydis-
rupt i
on( par ticul ar l
ycocai nepr oduct i
oni nSout hAmer i
ca) ,wi thacos tinthe
bHi ons,hashadonl yasmal limpactoncocai necul tivat i
on,Pr oduc tion,or
smuggl lng.Dr ugusei nAmer icaandel sewher er emai nshi ghr
TheUSpol fCyOff i
resuppr essi onhasi ncr easedt hesi zeandsever i
tyof
fores tfires.Rat hert hanf requent ,sma"f ires, fir
esuppr es si onr eadst othe
ac cumul at i
onofdeadwoodandot herf uel sl eadi ngt ol ar ger ,hot ter ,and
mor edanger ousf i
res,of tenconsum ngt heol des tandl ar ges ttr eeswhi ch
previousl ysur vi vedsmal l
erf iresunhar med.
Floodc ont rdef fortssuchasl eveeanddam cons t ruc ti
onhavel edt omor e
sever ef loodsb ypr event i
ngt henat urar dissi pationofexcesswat eri nf l
ood
plains. Thec os toff l
ooddamagehasi ncr easedast hef loodpl ai nswer ede-
velopedbyp eopl ewhobel ievedt heywer esaf e.
lmposl ng200- mi let errit
or ia川mi tsandquot ast opr ot ec tf i
shs t
ock sdi d
notpr eventt heco‖ apseoft heGeor gesBankf i
sher yo什t hecoas tofNor t
h
Amer ica1On c et hewor l
d'sr iches t,byt hemi d1990sman yspeci eswer e
commer ciallyex ti
nc t,thef i
sher ywasshutdown, thef leet swer ei dl ed,
andt he- Oc al ec onomi eswer ei ndepr essi on.
Der egul ati
onoft heUSSavi ngsandLoani ndus tr
y ,desi gnedt osavet he
indus tryf r
on lf inanc i
al pr obl ems,J edt oawaveofspecuf at i
onf o" owedby
coH apse,atac os ttot axpayer si nt hehundr edsofbj J
lionsofdoH ar s.
An ti
biot icsha ves timuJ atedt heevol uti
onofdr ug- resi stantpat hogens,
i
ncl udi ngvi rulents trainsofTB,s trep,s taph,andsexua" yt ransmi tted
diseases.
Pest
ici
desandherbici
deshavesti
mulat
edtheevol
uti
onofresi
stantpest
s
andweeds,ki
Hedoffnatur
alpr
edator
s,andaccumul
atedupthef oodchai
n
t
opoJSOnfi
sh,bi
rds,andpossi
blyhumans.
10 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

Buthowcanonec ometounder
sta
ndthewhol
esyst
em?Ho
wdoe spol
icyre
sis
-
t
anceais
r e
?Howc anwelear
ntoa vo
idi
t,t
ofi
ndthehi
ghl
eve
ragepol
ici
estha
t
ca
nproduces
ust
ainabl
ebenef
it?

iI
1.2 CausesofPoi
i
tCyRest
-
Stance
Onec aus eo fpol i
c yr e sistanc ei so urte nd enc yt oint erpre tex perienc ea sas er i
e so f
eve nts,fo re xa mpl e ," inve nt oryl St oohi gh,"o r"s alesf ellt hismont h."Ac c ount s
ofwhod i
dwha tt owhoma rethemos tc o mmo nmod eofd isc our s
e ,fr omt hema i l -

roomt ot heboa rdr oo m,f romhe a dline st ohi storyboo ks .Wea ret a ughtf ro ma n
earlya get ha te ve r
ye ve ntha sac a use ,whi chi nt umi sa ne f
f ecto fs omes tille r-
a
lie
rc ause:" Inve nto ryl St oohi g hbe ca uses alesu ne xpe cted l
yf el
l .Sa lesf e l
lbe -

causet hec ompe titor sl owe re dt he irpr lCe.Thec ompe titorsl owe redt he irpr ic e
bec ause. ・・"Suc he ve nt-le ve le xpl anatio nsc anbee xtend edi nde finite l
y,ina nu n-
broke nAr is totelianc ha ino fc a us esa nde fe cts, untilwea rivea
r tsomeFi rstCa us e,
ormo rel i
ke l
y ,losei nt er esta lo ngt hewa y .
Thee ve nt -oriente dwo rldv ie wl eadst oa ne ven Lo rient eda ppr oa cht opr o blem
solving・ Fi gur e1 -3s howshowweo ftent ryt os o l
vepr obl ems .Wea ss e
sst hes ta te
ofa fa irsa ndc ompa rei t too urgoa ls.Thega pbe twe e nt hes itua ti
o nwede si
r ea nd
thesitua ti
onwepe rce ivede f
ine so urpr o ble m・ Fo re xampl e ,suppos es a
leso fy our
organi zationwe re$8 0mi llionl astq ua rter, bu tyo urs ale sgoa lwa s$1 00mi l
lion.
Thepr oble mi stha ts ale sa re2 0%l e sstha nyo ude sired. Yo ut henc ons i
derva io
r us
optlOnSt Oc or r
ec tthepr obl em. Yo umi g htc utpr l
Ce StOS timul atede ma nda ndi n-
creasema rke tsha re ,r epl ac et hev icepr esidentofs aleswi t hs omeo nemo rea g-
gressive ,ort akeo the ra c t
ions .Yo us elec ttheo ptlOnyo ude embe sta ndi mpl e me nt
it
,l eading( yo uho pe )t oabe t
te rr esult .Yo umi ghto bs e rveyo urs alesi nc reas e:
problems ol ve d. Ors oi ts ee ms .
Thes ys temr ea ctst oyours olution: Asyo urs ale sris e,c ompe tit
or sc utpnc e s,
ands alesf alla ga in.Ye sterda y' ss olut ionbe c ome st oda y'spr oble m. Wea r eno t
puppe tma stersinflue nc ingaS yste mOutt he re-wea ree mbe dde di nt hes ystem.
Thepu ppe tma ster'smove me nt sr espo ndt ot hepos iti
onoft hema rione t
teo nt he
str
lngS .The reisf ee dba c k: Ther esul t
so fo ura ctionsde finet hes itua tionwef acei n
t
hef uture.Thene ws itua t
i ona lterso ura ssessme ntoft hepr obl ema ndt hede c i-
sionswet a ket omor r ow( se et het opo fFi g ure1 -4).
Po licyr es i
stanc ea ri s
e sbe c aus eweo ftend onotu nde rstandt hef u
llr ang eo f
feedba ckso per a
tingi nt hes ys tem( Figur eト4) .Aso ura c ti
o nsa ltert hes tateo ft he
system,O the rpe opl er eac tt or e st
o ret heba l
anc eweha veups et・Oura ctionsma y
als
ot rlgge rS idee ffe c ts.

GURE l
FI l 3 Goal
s
Ev
vi
en
t
ewo
10r
ft
J
l
en
h
ted
eworl
d
i
i Zg
Pr em 一一一一」ト Deci
obl sion → Resul
ts
.//P.
I
Si
tuat
ion
Cha
pte
r1 Le
arn
ingl
nanda
boutCo
mpl
exSys
tems ll

Wef reque ntlyt lka


a bouts i
dee fe ctsa si ftheywe reaf eatur eofr ea lity
. Nots o.
Inre al
ity, t
he rear enos idee fe cts,the rea rej usteHects.Whe nwet akea c ti
on, he
t re
areva riouse fe cts.Thee ffectswet houg h tofi na dvanc e,orwe rebe ne ficial,we
callthema in,ori ntende de f f
ec ts
.Thee fe ctswedi dn'ta ntlC I
Pa t
e,t hee fe cts
whic hf edba cktounde rcutourpol icy ,thee fe ct
swhi chha me
r dt hes ys tem-t hes e
aretheone swec laimt obes idee ff
e cts, Si dee ff
e ct
sarenotaf ea t
ureofr e
a l
itybut
as i
g ntha touru n de r
standi ngo ft hes ys temi sna rr
owa ndflawe d.
Una nticipateds idee f
fe ct
sa risebe ca usewet ooof tena c
ta sifc aus ea nde fe ct
we r
ea lwa ysc lose l
yl inke di ntimea nds pa ce.Buti nc ompl exs ystemss uc ha sa n
urbanc enteroraha ms ter(o rabus i
ne ss,s oc iety,orecosys t
em)c ausea nde f
fec ta
re
oftendi stanti ntimea nds pa ce. Na rrowmode lbounda ie
r sof tenl e a
dt obe li
ef stha t
violatethel awso fphys ic s:inthem i d1 990sCa lifor
niaandt hea utomobi leindus -
tryde bate dthei n troduc ti
onofs oICa l
ledz eroe missi
onve hicles( ZEVs )t or educ e
irpol
a lution.Tr ue,t heZEVs -e lecticc
r a
r s
-woul dha venot ai
lpipe.Butt he
powe rpl a ntsrequi redt oma ket hee le ctrlCltyt Orunthe mdoge ne ratepol l
ution. In
reli
a y,Ca
t li
for niawa spr omot l
ngt hea do ptionofDEVs -di s plac ede mi ss
ionve
-
hicl
e s-C arswh os ewa s
t eswoul dbl owdownwi ndt oothe rstatesora cc umul a tein
nuclea rwa st
ed umpsout sidei t
sbor de rs. Elec t
riccarsma ytur noutt obea ne nvi -
ronme nt alboonc ompa r e
dt oint er
na lc ombus tion.Thet ec
hnol ogyl Si mpr ovl ng
rapidly,a ndairpo llutioni sama jorhe althpr oblemi nma nyc ities・Butnomodeof

FIGURE1-4
Thefeedbackvi
ew

Envi
ronment

Ourd
eci
si
onsal
t
erouren
vir
onmen
t,l
eadi
ngt
one
wdec
isi
ons,

Goa・
s ES
de
dc
e
ts

Goalsof
Other
Agents

but
alsot
ri
gger
lngSi
deeff
ects,del
ayedr
e ac
ti
on s,changes
i
ngoal
sandint
eⅣen t
i
onsbyo t
hers.Thesefeedb acksmay
le
adtounant
icJ
Pat
edresult
sandinef
fect
i
vep o一i
ci
es.
12 P
artI P
ers
pec
ti
vea
ndP
roc
ess

tr
ansportore ner
gyc onver
sionpr ocessisfreeofe nvi
ronme nta
limpa ct
,andno
le
gisl
aturecanreea
p lthesecondl awoft hermodyna mic
s ・
3
Toa voidpolicyresi
sta
nc ea ndf indhighleveragepol i
ciesrequlr
eSuSt Oex -

pandthebo undari
esofourme nta lmode l
ss othatwebec omea wareofandunder-
st
andthei mplic
ati
onsofthef eedba ckscreat
edbyt hedec is
ionswema ke・Thati
s,
wemus tlearnaboutthestr
uc t
urea nddyna micsoftheinc r
eas l
nglycomplexsys-
te
msi nwhi chwea reembedde d.

1.
1.3 Feedback
Muc hoft hea r tofs ys tem dyna mi csmode l
ingi sdi scove nnga ndr e pre se ntlngt he
fe e
dba ckpr oce ss es,whi ch,a longwi ths toc ka ndf lows t
uc
r t
ur e s,timede lays ,a nd
nonli ne ait
r ies,de termi net hedyna mi csofas ys tem. Youmi h ti
g ma ginet ha tthe r e
isa ni mme nser angeofdi fe rentf ee dba ckpr oc es sesa ndot he rs truc tur est obe
ma st
e redbe for eonec anunde rstandt hedyna ic
m sofc ompl exs ys tems .Inf a ct
, the
mos tc ompl exbe ha vi or sus ua llya risef romt hei nt era ct
ions( f eedba cks )a mo ngt he
compone ntsoft hes ys tem, notf ro mt hec ompl exi tyoft hec ompone ntst he ms elve s・
l ldyna
A mi csa risef rom t hei nter actionofj us tt wot ype soff ee dba c kl oo ps ,
Pos itive( orse lf-re i
nf o rcing)a ndne ga tive( ors elf- corre ct
ing)l oops( Fi g ur e1 15) ・
Pos itivel oopst endt or einf or ceora mpl ifywha teve ri sha ppe nl ngi nt hes ystem:
Themo renuc lea rwe a ponsNATOde ploye ddur ingt heCol dWa r,themo ret heSo-

vi e
tUni onbui lt,le adingNATOt obui lds til
lmor e. Ifaf i
n l owe rsitspnc et oga ln
ma rke ts hare,i tsc ompe tit
o rsma yr e spondi nki nd,f orc i
ngt hef i
r mt ol owe ri ts
pnc es tillmor e. Thel a rge rt hei ns tal
l edba s eofMi cros oftsof twarea ndl nt elma-

chine s ,themor ea ttrac t


ivet he" Wi nte lMa r chitec turebe c amea sde ve lope r ss ought
thel a rges tma rke tfo rt he irs oft warea ndc us t
ome rss oughts yste msc ompa tibl e
wi tht hemos ts of t
wa re;t hemo r eWi nte lc omput erss ol d,thel arge rthei ns talled
ba se. Thes epos itivel oopsa rea llpr oc e ssest ha tge ner atethe irowngr owt h,l e ad-
1ngt Oa m Sr ac es ,pnC eWa rs ,a ndt hephe nome na lgr owt hofMi cros of ta ndl nt el,
re s
pe c t
ive ly.
Ne ga tivel oopsc ount era cta ndoppos ec ha nge・ Thel es snic otinei nac iga r
e t
t e,
themor es moke r smus tc ons umet oge tt hedos et he yne ed. Themor ea ttra cti
vea
ne i
ghbor hoodorc ity,t hegr e a tert hei nml gr ationf rom s urroundi nga rea swi l
lbe,
incre asingune mpl oyme nt,hous lngPnC eS ,C rowdi ngi nt hes chool s,a ndt raffi c
conges tionunt iliti snomo rea ttra ctivet ha not he rpl acespe opl emi ghtl ive・ The
highe rt hepnc eofac ommodi ty,t hel owe rt hede ma nda ndt hegr ea tert hepr o-
duc tion,l ea dingt oi nve ntor ya cc umul a ti
ona ndpr es suref orl owe rpnc e st oe l
ii-
m
na t
et hee xc esss toc k.Thel a rge rthema rke ts ha reofdomi na ntf irms ,t hemo r e
likelyi sgove rnme nta ntitrus ta c tiont ol imi tt he irmonopol ypower ・Thes el oo ps
allde s cribepr oc essest ha tte ndt obes e l
f-1iml tlng, proc essest ha ts ee kba lanc ea nd
equi li
br ium.

3
Evensc
ie
nti
st
ssuff
erf
romthes
epr
oblems・
Ioncehea
rdadis
ti
ngui
she
dphys
ic
is
tar
guet
hatt
he
s
ol
uti
ontot
heene
rgyprob
lemwastob
uildhun
dre
dsofhugeofsh
orenu
cle
rp
a o
werst
at
io
ns,
tobe
c
ool
edbysea
wate
r.Thewan wast
ewa
terwoul
dbep u
mpedbackint
heocea
nwher
e,h
esai
d,
"
Thewast
ehea
twou l
ddis
appe
ar.
"Out
ofs i
ght
,ou
tofmind・
Cha
pte
r1 Le
arn
ingl
nanda
boutCompl
exSys
tems 1
3

GURE 1
FI -
5
Posi
ti
veandnegat
ivef
eedbackl
oops
r ・
Posi
lnthi
t
ivef eedback:Posi
scase,mor echi ck
ti
veL
ensl
oopsar
aymor
esel
eeggs,
f
- r
ei
whi
nfor cmg.
chhat ch
Eggs り chi
ckens
andaddt
eggs,
othechi
andsoon・
ck enpopuF
ACaus
atjon,J
alLoopDi
eadi
agr
ngt os
am orCLD(
till
mor e
chap- ナ
㌧ ノ//
ter5)Capt ur
est hef eedbackdependencyofchi ckens Asyst
em'
sfeedbackst
ruct
ure
andeggs.Thear rowsi ndicatet hec ausalr elationshi ps.
The+st
positi
vel
gnsatt
yr el
at
hear
edt ot
rowheadsi
hec
ndi
ause:ani
cat
ncr
e的at的eef
easei nt he
f
ec tis
M
gener
atesi
tsdynami
cs
chickenpopuF atl
Lonc ausest henumberofeggsl ai
deach
dayt or i
seabovewhati twoul dhavebeen( andvi ce
versa:adecr easei nt hechick enpopuf ati
oncausesegg
l
ayingt of aHbel owwhati twoul dhav ebeen) .Thel oopi s
self
-reinforcJ
ng,henc ethel ooppol ari
tyiden ti
fierRJf
thi
sLoopwer et heonJ yoneoper at i
ng,thechi ck enand
eggpopul ati
onwoul dbot hgr owexponent i
aH y.
Ofcour se,nor eal quantitycangr owf orever. Ther emus t
bel i
mll
tSt Ogrowt h. Thesel r
f
mi tSar eCreatedbynegat i
ve
feedback.

Negat ivefeedback:Negat ivel oopsar eself-correcting.


Theyc ount
erac tchange. Asthechi ck enpopul ation St
ruct
ure:
gr ows, vari
ousnegat i
vel oopswi "ac ttobalancet he


chi ckenpopul ationwi t
hi tscarrylngC apacity.OnecF asI
sicf eedbacki sshownher e:Themor echi ckens, the ・
.
/--
ー、、七了
mor eroadcr oss∫ngst heyw川at temp t.J
fthereisany
traffi
c,mor eroadcr osslngSWi lHeadt of ewerchi ck ens
chi
ekens cr
oRs
os
?n
dgS
(hencet henegat i
ve-pol arit
yf orthel i
nkf r
om r oad
cr
l
at
br
ossi
l
r
i
OnC
ngt
ngstochi
ausesmor
hechick
ckens)
er i
.
sk
enpopul
Ani
yr
at
ncr
oadcr
i
easei
ossl
onbackdo
nt hechi
ngs,whi
wn.
ck
cht
TheBi
enpopul
hen
nt he


、 一、 - ∫ / ■

cen terofal oopdenot esabal anclngf eedback.l ft he 並


road- crossi
ngl oopwast heonl yoneoper ati
ng( saybe- Behavi
or:
causethefar
mers el
lsa‖theヲggs) ,thenumberof
chi
ckenswouldgr aduaHydecl l
neun ti
lnoneremained.
AHsystems,nomat t
erhowcompl ex,consi
stofnet- Road
worksofposi
tiveandnegat ivefeedbacks,anda" Cr
ossi
ngs
dynamicsari
sef r
omt heinteract
iono ft
heseloops
wit
honeanot her.
Chi
ckens

Ti
me
14 P
artI P
ers
pec
ti
vea
ndP
roc
ess

1.
i.4 Pr
ocessPoi
nt:TheMeani
ngofFeedback
Inc ommonpa rlanc ethet e
rm" f
eed back"ha sc omet os erveasae uphe mismf or
cr i
ticizl
ngOt he rs,asin" thebo ssga vemef ee
dba ckonmypr e s
e nt
a t
ion・"Thi suse
o ffeedba cki sno twha tweme anins ystemdyna mi c s.Fur ther, "posit
iv efeedback"
doe snotme an" praise"and" negativef eedback"d oesno tme an" cri
ticism."Pos i
-
tivef eedba ckd enote sas el
f-reinforcingp rocess ,andne gativef eedba ckd enote
sa
se l
f-correctlngO ne .Ei t
herty peo floo pc anbegoodo rba d,de pendingo nwhi ch
wa yl tiso pe rat
lnga ndofc o urseo nyo urva lue s・Re s
e rvet het ermspos iti
vea nd
ne ga t
ivefe e
d bac kfors el
f-reinforci
nga nds el
f-c orrectingp roc e
s s
es ,
a nda voidde-
sc r
ibingt hec riti
c i
smyo ugl VeO rr eceivet oothe rsa sf T
e edba ck.Te l
lings ome one
you ro plniond oe sno tconstitutefeed backunl esst heya cto nyours ug gesti
onsa nd
thusl eadyo ut or evisey ourv iew.
Tho ught herea reo nl
yt wot y
pe so ffeedba ckl oo p, mo de lsma ye a si
lyc ont
ain
thous andsofl oo ps,o fbotht ypes,c oupledt oonea not herwi thmul tipletimede -
lays ,nonlineariti
e s
, andac c
umul at
io ns.Thedyna mi c
so fa l
ls ystemsa r i
sefromt he
inter a
c t
ionsoft hesene two rkso ffe edba c
ks .Intuitionma ye nableust oinferthe
dyna micso fi s
o l
a t
edl oopss ucha st hoses howni nFi gur eト5・ Butwhe nmul ti
ple
loo psinteract,itisno tsoe asytod etemi
r newha tthed yna mi cswi llbe. Beforecon-
tinulng,t r
yt hec hallenges ho wni nFi gu re1-6. Whe ni ntuitionf ails,Weus ua
lly
tu仙 t oc omput ers i
mu lat
iont ode duc ethebe havi oro fou rmode l
s・

Dymami
eso菅Mu司
モ岳
pBe-
』⑳opSys官
ems
Wha tar
ethedy namicso
fthec
hicke
npo pul
ati
onwhenbo t
hl oo
psaresimult
ane-
ousl
ya ct
ive(FigureL6)?Ske
tchag r
aphshowingthebeha vi
orofthechicke
n
popula
tio
no verti
me .
Assumet
heini
tia
lchic
kenpopula
tio
ni ssmal
l(butin
cludes
atle
astonerooste
r).

r ・r ・
Eggs 鯉 chj
ckens りc
r
o
Ro ss
qn
d。S


較 ㌧ノ/
/ 架 ㌧ノ/
//
1.
2 NG J
LEARNI sA FEEDBACK PROCESS
Justa sdyna micsa r
isefr
omf eedback,sotooalll
earningdepe ndsonf e
ed bac
k・We
ma kede cisi
o nsthatalt
ertherelwo
a r
ld;wegatherinfoma tionfeedbacka bo
utthe
r
e alwo r
ld,a ndus ingthene wi nfor
ma t
ionwer e
viseo urunde rsta
ndingo fthe
wo rldandt hede cis
ionswema ketobringourperceptl
O nOfthestateofthesyst
em
closertoo urgoa ls(Figu
re1 -
7).
Thef eedba ckloopinFi g
urel 17appear
sinma nygui sesthroughoutthesoc
ial
sciences.Ge o r
geRi c
hardson( 1991)
,inhishi s
tor
yo ffeedbackc onceptsinthe
socialscience s
,showshowbe g i
nnlnginthe1940sl e
a di
ngthinke r
sinec onomi
c s
,
Ch
apt
erl Le
arn
ingl
nan
dab
out
Comp
lexS
yst
ems 15

Psychology,soci
ology,anthr
opology,andotherf i
eldsr ecogniz
edtha tt
hec on-
ceptoffeedbackdevelopedinphysicsandenglneerl
nga ppliednoton
lyt oserv0-
me c
hani s
msb uttohuma nde c
isi
onma kingands oci
a lsett
lngSaSWe ll
.By1 961,
Forres
ter,inIndu
stri
alDy namics
,a ss
ert
edthatalldec i
sions(incl
udinglear
ning)
ta
kepl aceinthecontextoffe
edbackloops・Lat
e r
,theps ychologi
stPowe r
s(1973,
p.351)wr ote:
Feed
b a
ckissu
chana l
Lper
vas
iveandf
unda
me nt
ala
spec
tofbehavi
ort
hati
tisas
in
vis
iblea
stheai
rthatwebr
eat
he.qui
tel
it
era
ll
yiti
sbehav
ior
-Wekn own ot
hin
g
ofourownbehav
iorbutt
hefe
edba
ckefect
sofourownout
puts.
The sef e edba ckthi nke rsfollowe dint hef ootstepsofJ ohnDewe y, whor ecogni zed
thef e e dba ckl oopc ha racterofl ear nl nga roundt hebe glnnl ngOft he20t hc e ntury
whe nhedes cribedl earnlnga Sa ni te rati
vec ycleofi nve ntion,obs ervation, re le
f c-
tion,a nda ction( Sc h6n1992) .Fe e dba cka ccount sofbe ha viora ndl earningha ve
nowpe rme atedmos toft hes oc iala ndma na geme ntsc ienc es .Lea rnl
nga Sa ne x-
plic i
tf T
e ed backpr oces sha se ve na ppe aredi npr acticalma nage me ntt oolss uc ha s
Tot alQua li
tyMa na ge me nt,whe ret hes o- call
e dShe wha r
t-De mi ngPDCAc ycle
(Pl an- Do- Chec k-Ac t)l i
esa tthehe a rtoft hei mpr ove me ntpr oc es sint hequa li
ty
impr ove me ntlite
r ature( She wha r
t1 939; Shi ba ,Gr aham, andWa lde n1 993) .
Thes ing
lef e
e dba ckl oo ps howni nFi gur el 17de scribest hemos tba sict ypeof
leaml ng. Thel oopI SaC las si
ca lnega tivef eedba c kwhe re byde c
isionma ke rsc om
-

pa rei nf om a t
iona boutt hes t
a teoft her e alwor ldt ova riousgoa ls,pe rc eivedi s-
cre pa nc iesbe twe endes ireda nda ctua lstates,a ndt akea ctionst ha t( t
he ybe lieve)
wi llc a us et her ealwor ldt omovet owa rdst hedes ir
e ds t ate.Eve ni ft hei nitia
l
choi c esoft hede cisionma kersdonotc loset hega psbe twe e ndes i
r e
da nda ctual
states ,血es ystemmi ghte ve ntua l
lyr e acht hedes ire dstatea ss ubs eque ntde c isions
arer e vise di nlightoft hei nforma t
ionr e
ce ived( s eeHoga rh1
t 981 ).Whe nd riving,
Ima yt ur nt hes t
e erlngWhe elt ool ittlet obr ing血eca rba ckt ot hec ent erofmy
lane ,buta svisua lfT
e edbac kr eve al
st hee rror,Ic ont i
nuet ot um t hewhe e lunt ilthe
ca rre turnst othes t
ra i
ghta ndna rr
ow. Ifthec ur re ntpr icef o rpr oduc t
sofmyf i
m
r
ist ool owt oba lanc eor der swi thpr od uction,de pl e t
edi nve ntoriesa ndl ongde li
v-
eryde l
a ysma yc aus emet ogr adua llyr a
isepr lCeunt illdi s
c ove rapr lCet hatc lears
t
hema rke t.4

FIGURE 1- 7 Rea一
Learmn glSa Workl
feedbackpr oc ess.
Feedb ackfromt h e
realworl
dt ot he
decisi
onmak er 了 ヽ
i
ncludesaF lforms or
hf m at
i
on
Deci
sions
ofinf
ormat i
on, Feedbac k
bothquan ti
tative L / 一一
/
andqu ali
tati
ve,

4
Depen
din
go nt
het
imedel
aysandot
herel
ement
sofdyn
amiccompl
exl
tyi
nthesy
ste
m, t
hes
e
e
xampl
esmaynotc
onv
erge
・It
takesbut
li
tt
lei
ce,
fog,f
at
igu
e,ora
lcoh
oltoca
useanac
cide
nt,
and
e
qui
li
br
iumelu
desman
yindus
tr
iesth
atexp
eri
enc
echro
nicbus
ine
sscy
cle
s.
16 P
artI P
ers
pec
ti
vea
ndP
roc
ess

Thef e ed ba ckl oops ho wni nFi gur e1 -7O bsc ure sa ni mpor tanta spe cto fthe
leam1 ngPr o ce ss. Info rma t
io nf e ed bac ka bo utt her e alwo rldi sno tt heon lyi nput
too urde cisions .De cisio nsa r et her e sultofa ppl yingade c i
s ionr ul eo rpol ic
yt o
info rma tiona bo utt hewo r l
da swepe rceivei t( seeFo rre st
er1 961 ,1 9 92) .Thepol i
-
cie sa ret he ms e lve sc ondi t
io ne dbyi ns ti
tut i
ona ls truc tures ,o rgan iza t
io na lstrate
-
gle S,a ndc ultur alno rms .The se ,i nt ur n,a regove r nedbyourme nt almod el
s
(Fig urel 18 ).Asl o nga st heme nta lmo de lsre ma inunc ha ng ed,t hef ee dba ckl oop
showni nt hef igur er epr e sen tswha tAr gyr i
s( 198 5)c all
ss i
ngl e -loo pl earning,a
pro ces swhe rebywel ea rnt or eac ho urc ur rentgoa lsi nt hec o ntex to fou re xis
tlng
me nt almo de l
s .Si ng le-loo pl e ani ngdoe sno tr es ulti nd eepc hanget oo u rme nta
l
mod e l
s -O urunde r s
tandi ngo ft hec ausa ls t
ruc tureoft hes ys tem, thebo unda rywe
dra wa roundt hes ys tem, thet imeho ri
z onwec ons ide rr eleva nt-n oro urgoa l
sa nd
value s.Singl e -loo pl eain
m gd oe sno ta ltero u rwo rld vi ew・
Me ntalmo de lsa rewi delydi sc usse di nps ycho logya ndphi los ophy . Di ff
er e
nt
theo ristsd e scribeme nta lmo de lsa sc olle cti
onsofr out ine so rs ta nda rdo pe r
atlng
proc e dure s,S cript sfo rs elec tlngpos siblea ctions ,c ognl tivema psofad oma i
n, t
y-
pol ogiesf orc ate go rizlnge xpe rie nce,l og ica ls t
r uc tur esf orthei nte r
pr etationo f
lang ua ge ,Ora tt
ributiO nsa bo uti nd i
vi dua lswee nc ount eri nda ilyl i
f e( Axe lrod
1 976; Bowe ra ndMo rro w1 99 0;Che nga ndNi sbe tt1 98 5; Do ylea ndFo r
d1 998;
Ge nt nera ndSt eve ns1 98 3; Ha lfo rd1 993; Johns on- La ird1 98 3; Sc ha n ka ndAbe l
-
son1 9 77; Ve nni x1 9 90 ).Thec o nc eptoft heme nt almode lha sbe e nc e ntralt osys-
tem dyna mi c sf rom t hebe gin ningo fthef i
e l
d.Fo rre ster( 19 61 )S tres sest hata l
l
dec isionsa reba sedo nmo de ls,us uallyme nta lmode ls.Ins ys t
emd yna mi cs,the
term" me nta lmode l"i nc lud eso urbe l
ief sa bo utthene two rksofc aus esa nde ff
e ct
s
thatde scribeho was ys temo pe rate s,alongwi tht hebo unda r yoft hemod el(whi ch
varia blesa r ei nc lude da ndwhi cha ree xc lude d)a ndt het imeho riz onwec onsider
releva nt10 urf ra ml ngO ra rtic ulatio no fapr o bl em・
Mos tofusdono ta ppr e cia tet heu bi qul tya ndi nvi si
bi li
tyofme ntalmode ls
,
i
ns te adbe l
ie vlngna ive lyt hato u rs ense sr eve althewo rlda siti s.Ont hec o ntrary,

FIGURE ・
l 8 Real
Sing一
e-一oop Wor一
d
l
eaml ng:
i
nformat i
on
f
eedb ackis
i
n
e
ter
xis
t
pr
i
mode一
n
etedb
gmen
s.
y
t
al
c
is

on
i s
l
n
Fe
e
db
a

f
ormat
ion


ー_
_一一/
De
ck
TheFe amng 丸、
feedbac kop er
ates
inthec ontextof
exist
ingdec isi
on
ru一
es,S trat
egleS,
St
rat
egy,St
ruc
t e,
ur Ment
aIModel
s
cult
ure, and Decisi
onRul
es ofReal
Wor l
d
i
n
i
nt
fr
st
it
u
ur
ti
nar
on

omourmen
swh
eder
i
i
ch
ve
t
a一
d i E
芦璽
璽■
璽璽巳
⊆ i

models.
Ch
apt
er1 Le
arn
lngl
nan
dab
out
Comp
lexS
yst
ems 17

Ourwor ldi sa c t
ive l
yc ons tru ct
e d( mode led)byours e nsesa ndbr ain.Fi gur e1 -9
Showsa ni ma gede ve lopedbyps yc hol ogi stGa e t
anoKa niz sa.Theva stma J
ont yof
peopl es eeabr ig htwhi tet ria ngler est lngOnt opOft hre ec irclesa ndas econdt ri
-
anglewi t
hbl acke dge s.Thei ll
usi oni se xtreme l
ypowe rul(
f tryt ol ooka tthef ig-
urea nd" nots e eHt het wot riangles !).Re s ear chs howst ha tt hene ur als tr
uc tur es
respons i
bl ef ort hea bi l
ityt os e
ei llus or yc ont o urss ucha st hewhi tet ia
r nglee xi s
t
betwe ent heopt lCne rvea ndt hea rea soft hebr inr
a espons iblef orpr oce sslngVi s ual
informa ti
on・ 5Ac tivemode lingoc cur swe llbe fores ens oryi nf orma tionr ea che sthe
areasoft hebr ainr espons i
bl ef orc ons c ioust ho ught・ 6p owe r f
ule vol utiona rypr e
-s
suresa rer espo nsibl e: Ours ur vivalde pe ndss oc ompl ete l
yont hea bi l
ityt or apidl y
inter
pr etoure nvi ronme ntt ha twe( andot he rs pe c
ies )longa goe vol ve ds tr
uc tur es
tobui ldt he semode lsa ut oma ti
c ally.Us ua llywea rec ompl e t
elyuna wa r
et he se
me ntalmode lse ve ne xist.I tisonl ywhe nac ons truc t
ions uc ha st heKa nizsatri-
angler eve alsthei llusiont ha twebe c omea wa reofourme nt almode ls.
TheKa nizs atri anglei llus tr
ate st hene ces sltyOfa civea
t ndunc ons c i
ousme ntal
mode l
ingorc ons truc t
ionof" rea l
ity"a tthel eve lofvi s
ua lpe r
c eption. Mode lingof
highe r
-leve lknowl e dgei sl ikewi s euna voi da bl ea ndof te nequa llyunc ons cious .
Figure1 -1 0S ho wsame nta lmode le lic iteddur ingame eti
ngbe twe e nmyc ollea gue
FredKof ma na ndat eam 丘. om al a rgegl oba lc or
por ati
on.Thec ompa nywo r ke d
witht heOr gani za tiona lLe a r
nlngCe nte ra tMI Ti nt hee arly1 990st or educ e
thetotalc yclet imef orthe irs uppl yc ha in. Att ha tt
imet hec yc letimewa s1 8 2da ys
andt heys oughtt oc utitinha lf.Thec ompa nyvi ewe dr educ tionsi nc yc letimea s
essentialf orc ont i
nue dc ompe titive nes sa nde venc orpor a t
es ur viva l.Wi tht he

GURE1
FI -
9
Kanizs
at r
iangle
Doyous eet he
bri
ghtwhit
e
tri
angl
elyl
ngOn
topofthethree
darkci
rcl
esanda
secondtri
angle?

5
Seesci
enc,2
e 56,(
12Jun
e199 ,
2)pp.
1520
-1521.
6
Evenmoreobv
ious
ly,
ourabi
l
it
ytose
eathre
e-d
imen
sio
nlwo
a r
ldist
her
esu
ltofe
xte
nsi
ve
mod
eli
ngbyt
hev i
sulp
a ro
cess
ln
gSyst
em,S
in
cethere
ti
nai
ma g
esapla
n a
rpr
oj
ect
io
noft
hevisu
al
f
ie
ld.
1
8 P
artI P
ers
pec
ti
vea
ndP
roc
ess

FlGURE1 -10 Cur r


emtsuppl
ychainc ycletime,1
82days;
Men t
al model goal
,50% reduction ・

r
e vea一e
db y
Customer
adiagramo fa Ma
nuf
act
url
ng Or
derF u折目ment
comp any'
s L
eadTi
me L e
a dTime Ac
cept
a nc
e

8
5
LeadTime
supplychain
Thef i
9ureha s 7
5 2
2
beens impli
fi
ed
comp aredtot he
actualchartto
prot
ec tcomp any-
confi
den t
ial
i
nforma ti
onbu ti
s
drawnt os c
a一e.

su ppo rtofs e niorma na ge me nt,the ya ss embl edat e amt oa d血e ssthe s eis sues.
Att hef irstme e ti
ngt het eam pr e s
e nt edba c kgro undi n f
or ma ti
on,i nc luding
Fi g ure1 -10.
Thef ig ur es howst hec urrentc yclet i
medi vide di ntot hre einterva lsa longa
line:ma nuf acturingl ea dt ime ,o rde rful fillme ntl eadt ime,a ndc ustome ra cc e
p-
ta nc el ea dt ime .Or de rf ulf il
lme nt ,whi c ht henr e quired2 2da ys,Oc cupl eSmo r
e
tha nha lfoft het otall eng tho fthel ine ,whi let hema n ufactunngl eadt i
me, the nr e-

q uiing75da
r ys( 70da ysduet os uppl iers ),re ceive sabo uton e -fT
ourt
ho fthel ength.
Cus tome ra c cept anc e, the nr eq ulrlng8 5da ys ,oc cupl eSO nlya boutone -eight hof
thet otall e ng th.Wha tt hef ig urer eve alsi st hepr o mi nenc eo fo rderful fi
llme nto p-
er ationsi nt heme nta lmode lsoft hepe opl eont het eama ndt hei nsig nificanc ein
the irmi ndso fs up plie rsa ndc us t
ome rs .Itwi llc omea snos u rpr
is etha tt
heme m-
be r soft het e ama llwo rke di nf unc tionsc ont r i
but i
ngt oor de rfulfil
lme nt.The r
e
wa sno tas lng lepe rso na tt heme e tl
ngr epr eS entlngpr o
c ureme nt,noraS lngles up-
pl ierr epre se nta t
ive ,no ra nyo nef ro ma cco un tlng, noraS l
n glec us t
ome r, Unt i
lFr ed
po int edo utt hisdi stor t
io n, theme mbe r soft heg r oupwe rea su nawa reo fthei ll
u-
so ryc ha rac tero ft he irima geo fthes uppl yl inea sweno ma ll
ya r
eo ft hei llusory
co nt ou rsou rbr ainspr oje ctO ntot heda tat rans mi ttedbyo uro ptlCne r
v es .Thedi s-

tor tedme nt a lmod e lo ft hes uppl yc ha ins ig nif ica nt


lyc ons t
ra i
ne dthec ompa ny's
abi lityt or educ ec yc let ime:Eve ni fo rde rful f il
lme ntc oul dbea ccompl ishe din-
sta ntlyt heo rga nizatio nwo uldf allwe lls ho rtofi tsgoa l .
Thet ypeo fr eframl ngS ti
mul a tedbyFr ed'si nt ervention, de no t
eddoubl e-loop
lear ni ngbyAr gy ris( 1 98 5) ,isi l
lus trat
e di nFi gu rel 1
1 1.He r einforma tionf e e
d-
ba c ka bo utt her e alwo rldno tonlya ltersourde cis i
onswi thint h econte xto fe xi
ト s
1ngf rame sa ndde cisionr ul esbuta lsof ee dsba ckt oa ltero u rme ntalmode ls.As
ourme nta lmo delsc ha ngewec hanget hes truc tur eo fo urs ystems ,Crea ti
ngdi fe r
-
entd ecisio nrul esa ndne ws t
rategi es.Thes a mei nf oma
r ti
on, proce ss
e da ndi nter
-
pr ete dbyadi fe r entde c isionrul e ,no wyi e l
dsad ifferentde cisi
on. Al terlngt he
stmc tur eofo u rsys temst he na lte
rst he i
rpa ttemso fbe hav ior・Thede ve lopme ntof
sys te mst hi nk ingi sado ubl e-loopl earningpr oc e ssi nwhi chwer eplac ear educ-
tioni st,na rr ow, s
ho rt-ru n, sta t
icvi ewoft hewo rldwi thaho l
istic,broad, long- term,
dyna mi cvi e wa ndt he nr ed esignou rpol iciesa ndi nstit
utionsa ccordingl y.
Ch
apt
er1 Le
arn
lngl
nan
dab
out
Comp
lexS
yst
ems 1
9

FIGURE1- ll Rea一


Doubl e- loop Worl
d

h
f
or
m
a
t
i
o
n
learnlng

F
ed
b
c
k
Feedbackf r
omt he
real wor ldcanal so



一/
i\
stimulat echanges 了
inment almodel s.
De ci
son
i s
Suchl ear nlng

L
involvesnew
under s t
andi ng
丸--
orr eframl ngOf
asi tuationand
J
l
eadst onewgoal s
andnewdeci sion St
rat
egy,St
ruct e,
ur Ment
aIModels
Decisi
onRules ofRealWorE
d
rules,notj
newdeci si
ust
ons. GE 璽
璽寧『璽璽5i
1.
3 BARRl
ERSTO LEARNI
NG
Forlea rnlngtOOccurea chlinki nthet wof eedbackloopss howni nFi gurel1 11
mus twor ke fecti
velya ndwemus tbea blet ocyclearoundt hel oopsqui c
kl y
rel
ativet otherat
ea twhi c
hc ha ngesi ntherealworldrende rexis
tingknowl edge
obsolete.Yetintherealwor l
d,pa r
ticular
lythewor l
dofs ocialacti
on,thes efeed-
backsof tendonotope r
a t
ewe l
l.Mor ethantwoa ndaha lfcenturi
ese la
ps edfrom
hef
t irs
te xper
imentsshowi ngtha tlemonJ ulCecoul
dpr e
ve ntandcur escurvyunt i
l
cit
rusus ewa sma ndat
edi ntheBr it
ishme r
chantma r
ine(Ta blel12).Learningi n
thi
scas ewast e汀iblyslow,des pitethee normousimpor ta
nceoft hepr oblema nd

TABLE l l
2
Pri
ortothe1600S,scur
vy(vi
t
aminCdefi
cienc
y)wasthegr
eat
estk川erof
Teachi
ngscur
vy
seaf
arers-morethanbatt
ledeat
hs,s
tor
ms,acci
dent
s,anda"ot
hers
dogsnewtri
cks combI'
ned.
-
rot
aldel
ay
1601:Lanc asterconduct
sacont r
ol l
edexper i
mentdur i
nganEas tlndi
a
i
nlearnr
ng:
Companyvoyage:
264years・ Thecr ewononeshi precei
ved3t sp.oflemonj ul
cedai ly;t
hecr ewont hree
othershipsdidnot.
Resul t
s:AttheCapeofGoodHopel 10outof278s ail
orshaddi ed,mos t
from scurvy.
Thecr ewrecei
vlnglemonJ ulCeremai nedl argelyhealthy.
1747:Dr ,JamesLi ndconductsacont r
o" edexperimenti nwhichs curv
y
pat i
ent
swer etreat
edwi t
havar i
etyofelixir
s.Thoser ecelVl
ngCitruswer e
cur edi
naf ewdays;noneoft heot hertr
eat mentswor k
ed.
1795: TheBr i
ti
shRoyalNavybegmsusl ngCit
rusonar egularbasis.Scurvy
wJ Pedout.
1865: TheBr i
ti
shBoardofTrademandat esci
trususe.Scur vywi pedou ti
n
themer chantmar i
ne.

ce:Mo
Sour ste
ll
er(
1981
).
20 Pa
rtI P
ers
pec
tv
i ea
ndP
roc
ess

thedec isivee vide nces uppl iedbycont rol l


ede xpe r
ime ntst hroughoutt heyea rs.
Youma yr eplytha ttoda ywea remuc hs ma rterandl ea rnf ast
er・Per ha ps .Ye tthe
rat
eofc or poratea ndor gani zati
ona lf ail
ur er ema inshi gh( forexa mpl e,ove rone-
thi
rdoft heFor t
une500l a rgesti ndus tri
a lfi
n si n1 970ha ddi sappea r edby1 983
ldeGe us1 997] )
.Toda yther at
eofc ha ngei nours ys t
emsi smuc hf aster,a ndt heir
compl exityl Smuc hgr eater.Thede laysi nl earni
ngf orma nypr es slngpr obl ems
rema i
nwoe fullyl ong.I nmos ts et
tlngSWel ackt hea bilitytor unexpe rime nts,
andt hede l
aysbe twee ni nte r
ve ntionsa ndout comesa remuchl onger .Ast he
rat
eofc ha ngea cce le
ratesthr oughouts oci ety,leaml ngr ema inss low,une ve n,and
inadequa te.
Figurel 1
1 2showst hema i
nwa ysi nwhi c heac hlinki nthel eai ngf
m ee dbacks
canf ai
l.Thes ei ncludedyna mi cc ompl exi t
y,I mper f
e c
ti nf ormat i
ona boutt hes tate
ofther ealwor l
d,conf oundi nga nda mbi guousva ia
r bles, Poors c i
e nti
ficr eas onlng
ski
lls,de fensiver outines,a ndot herba r
rierst oe fec ti
vegr ouppr oces ses,i mpl e一
me ntati
onf ai
lure,a ndtheml SPer CePtlOnSOff eedba ckt ha thinde roura bilityt oun-
dersta
ndt hes t
ructur eanddyna mi csofc ompl exsys t
ems .
Fl
GURE1- 12
I
mpediments Rea一Wor 一d
t
olear
ning Unkn
owns t
ru
ctur
e
Dyna
miccomple
xit
y
Ti
med el
ay
s
l
nabi
li
t
ytoconduc
tcont
ro
ll
ed
e
xper
lment
S

Decisions l
nformati
onFeedback
l
mplement
at
ionf
ai
lu
re oSel
ec
ti
veper
cept
l0
n
Gameplay
lng .Mi
ssi
ngfe
edback
I
nconsI
St
enC
y .Del
ay
Pe
rfor
manceisg
oal oBi
as,
dis
tor
ti
on,
err
or
oAmbi
gui
t
y

St
rat
egy,St
ruct e,
ur MentalModel s
Decisi
onRu首es Mi
sper
cept
ion
soffe
edba
ck
Uns
ci
entl
f
icre
asonl
ng
'l
nab
lMyt
oin
fer
dyna
mic
s Ju
dgment
albi
ases
fr
ommenta
lmode
ls Def
ens
iv
er o
uti
nes
Ch
apt
er1 Le
amn
glna
nda
bou
tCo
mpl
exS
yst
ems 21

1
.3.
1 Dy
nami
cComp一
exi
t
y
Muc hoft hel iter aturei nps yc hol ogy,e conomi cs ,a ndot he rf ieldss ugges tsl earnl
lngPr oc e edsvi at hes impl ene ga tivef ee dba ckl oo psde sc ribe di nFi gur eI l ll ・
Im-
pl icitl
y,t hel oo psa res e ena ss wi ft,l i
nea r,ne ga tivef e
e dba ckst hatpr oduc es tabl e
c onve rge nc et oa ne qui l
ibriumoro pt lma lout c ome, jus ta Si mme dia tevi sua lf eed-
ba cka llowsyo ut of il
lagl a ssofwa terwi thouts pi lli
ng・ Ther e alwor ldi snots o
simpl e.Fr om t hebe ginnlng,S yst em dyna mi cse mpha s ize dt hemul tiloo p,mul ti-
sta te,nonl ine arc ha r
a cteroft hef T
e edba cks ys temsi nwhi c hwel ive( For res ter
1 961 ). Thede cisionsofa nyonea ge ntf ormbutoneofma nyf T
ee dba ckl oopst ha t
ope ratei na nyg lVe nS ystem. Thes el oopsr e ac ttot hede c isionma ke r 'Sa c tionsi n
wa ysbot ha ntlClpa t
e da nduna ntlC l
pa ted; the rema ybepos itivea swe lla sne gative
fe edba ckl oops ,a ndt hesel oopswi llc onta inma nys toc ks( s
t ateva riabl es )a nd
ma nynonl ine ait
r ies .Na turala ndhuma ns ys t
e msha vehi ghl eve lsofd ynami cc om-
pl exiy.Ta
t bl e1 -3S howss omeoft hec ha rac teris ticsofs ys t
e mst ha tgi ver i
set o
dyna mi cc ompl e xlty.
Mos tpe oplet hinkofc ompl exl tyl nt ermsOft henumbe rofc ompone nt sina
sys tem ort hen umbe rofc ombi na ti onsonemus tc ons ide ri nma ki ngade c i
sion・
Thepr obl emo fo pt l
ma l
lys c he dul inga na irline' Sfli ght sa ndc rewsi shi ghl yc om-
pl ex,butt hec ompl exi t
yl iesi nf i
ndi ngt hebe sts ol utiono utofa na str onomi c al
numbe rofpos s ibiliti
e s.Suc hne e dle -in-a -ha ys tackpr o bl emsha vehi ghl e ve l
sof
combi nat or ialc o mpl e xit
y( als okn owna sde tailc ompl e xi t
y) .Dynami cc ompl ex-
1ty ,lnC Ont r aSt,C ana ri
s eeve ni ns impl es yste mswi t
hl owc ombi na t oria lc ompl ex-
ity.TheBe erDi stributionGa me( Ste ma n1 989 b, cha p.1 7・4)p rovi de sa ne xa mpl e:
Compl exa ndd ys func t
io nalbe ha viora is
r esf romave rys impl es yste mwhos er ule s
ca nbee xpl ainedi n1 5mi nut es .Dyna mi cc ompl e xi tya r isesf r
omt hei nt era ctions
amongt hea gen tsove rtime.
Timede l a
ysbe twe ent ak ingade cis i
o na ndi tse fe ctsont hes tateoft hes ystem
rec
a ommona ndpa rticularlyt roubl es ome. Mos tobvi ous ly ,de laysr e duc et henum-
be roft ime son ec a nc yc l
ea roundt hel e arnl ngl oop,s lowl ngt hea bilityt oa ccu-
mul atee xpe r i
enc e, testhypot hes es ,a ndi mpr ove・Sc hne ide rma n( 1988)e stima ted
thei mpr ove me ntha lflife-t het i
mer equi re dt oc utde fec tsinha l
f-i nawi de
ra ngeofma nuf a cturingf i
rms . Hef oundi mpr ove me ntha lfl ivesa ss ho rtasaf e w
mont hsf orpr oc e sse swi ths hor tde lays ,f ore xampl er e duc i
ngope r a
t ore rrori na
jobs hop, whi lec ompl e xproc e sseswi thl ongt lmede layss uc ha spr oduc tde ve lop一
me れtha di mpr o ve me ntha l
fl ive sofs e ve ralye arsormo re・ 7
Dyna mi cc ompl exitynotOnl ys lo wst hel e arnl ngl oo p;i ta lsor e duc est he
lea ml ngga ine do ne achc yc le .Inma n yc asesc ont rol l
e de xpe r
ime nt sa repr ohibi -
tive lyc os tlyo rune thical.Mor eo洗e n, itiss impl yi mpos s iblet oc on血c tc ont rolled
expe ri
me nts .Co mpl exs ys temsa rei nd isequi libr ium a nde vol ve・ Ma nya cti
ons
yi eldi r
r ever si
bl ec onse quences.Thepa stc a nnotbec ompa re dwell t oc ur re ntc ir-
cums t
ance.Thee xis t
enc eofmul tipl ei nte ractingf e ed ba c ksme an s iti sdi ffic ultto
hol dot heras pec tsoft hes ys tem con stantt oi sol atet hee ffectof theva ria bleof
int erest.M anyva riablesc ha ngesi mul tane ous l
y,c onf oundi ngt he i nt e rpr etation

7
ste
man,Repe
nni
ng,
andKof
man(1997)s
howho
wth
esed
if
fe
ren
ti
ali
mpr
ove
men
tra
tesl
edt
o
d
ifi
cul
tya
tale
adi
ngse
mico
ndu
cto
rman uf
act
ur
er

22 Pa
rtI Pe
rspe
cti
vea
ndPr
oce
ss

TABLE1
-3
Dynami
c Dynam i
ccom p一
exi
tyar
isesbecausesyst
emsar
e

compl
exi
ty Dynami c:Her acr itussai d," Al lischange. "Whatappear st obeunchangl ngl S,overa
l
ongert i
mehor izon,Seent ovar y.Changei ns ystemsoccur satmanyt imescaJ es,
andt hesedi f
fer entscal essomet imesi nt erac t.As tarevol vesoverbi l
lj
onsofyear sas
i
tbumsi tshydr ogenf uel, thencanexpl odeasasuper novai nseconds.Bul lmar ket s
cangoonf oryear s,thencr ashi namat terofhour s.
Ti ght lycoupl ed:Theac tor si nt hes ys tem i nter ac ts tr
ongl ywi thoneanot herand
wi tht henat ural wor ld.Ever ythi ngl Sconnec t
edt oever ythingel se. Asaf amous
bumpers t
ick erf r
om t he1960spr ocl aimed," Youc an'tdoj us tonet hing."
Gover nedbyf eedback:Becauseoft het i
ghtcoupI HlgSamongact or s,Ourac ti
ons
feedbackont hems el
ves.Ourdeci sionsal tert hes t
at eoft hewor ld,Causl ngChanges
innat ureandt riggenngot her st oac t, thu sgl vlngu set OanewSi t uationwhi cht hen
in fl
uencesournextdeci sions.Dynami csar i
sef romt hesef eedback s.
Nonl inear :Ef fec ti sr arelypr opor ti
onal toc ause,andwhathappensl ocal lyl naS ys
-

tem ( neart hecur rentoper at ingpoi nt)of tendoesnotappl yi ndi s tantr egi ons( other
st at esoft hes ys tem) .Nonl inear i
tyof tenar isesf romt hebasi cphysi c sofsyst ems:ln-
su f
f i
cienti nven t
or ymaycaus eyout oboos tpr oduc ti
on,butpr oduct ioncanneverf all
bel owzer onomat terhow muchexces si n vent or yyouhave.NonH near i
tyal soar is es
asmul tjplef ac tor si nteracti ndeci sionmak ing:Pr essur ef rom t hebos sforgr eater
achi evementi ncr easesyourmot i
vat ionandef f
or t- upt ot hepoi ntwher eyouper -
cei vet hegoaHobei mpossi bl e.Fr us trat iont hendomi natesmot i
vat ionandyougl Ve
uporgetanewbos s.
Hi st or y- dependent :Taki ngoner oadof tenpr ecl udest aki ngot her sanddet er mines
wher eyouendup( pat hdependence) .Man yac tionsar ei rrever sibl e:Youcan' tun-
scr ambl eanegg( thesecondl awoft her modynami cs).St ock sandf l
ows( accumu-
lat i
ons)andl ongt imedel aysof tenmeandoi ngandundoi nghavef undament all
y
di f
fer entt i
mec onst ant s:Dur ingt he50year soft heCor dWarar msr acet henucl ear
nat i
onsgener atedmor et han250t onsofweapons- gradepl utoni um ( 239pu) .Thehal f
li
f eof2 39 Pui sabout24, 000year s.
Sel f-or gand Zlng:Thedynami csofs ys t
emsar isespont aneousl yf romt hei rinternal
s truc ture.Of ten,smal l,random per t
ur bat i
onsar eampl i
fi
edandmol dedbyt hef eed-
backs tructur e,gener atingpat temsi nspaceandt imeandcr eat i
ngpat hdependence.
Thepat ternofs tri
pesonazebr a, ther hy thmi ccont rac t
ionofyourhear t,theper sis-
tentc yclesi nt her eal estat emar ket ,ands truc turessuchasseashel lsandmar k ets
al lemer gespont aneous一 yf rom t hef eedback samongt heagent sandel ement soft he
s ys tem.
Adapt i
ve:Thecapabi li
ti
esanddeci sionr ulesoft heagent si ncompl exs ys tems
changeovert i
me.Evol ution一 eadst ose一 ec ti
onandpr olif
er ationofsomeagen tswhi le
ot her sbec omeex ti
nc t.Adapt at i
onal sooccur saspeopl eream f r
om exper ience,esI
peci aJIyast heyr eam newwayst oachi evet hei rgoal sint hef aceofobs tacl es.Lear n-
1ngI Snotal waysbenef i
cial ,however .
Count erjnt uitive:l ncompl exs ys temscauseandef fectar edi stanti nt imeandspace
whH ewet endt ol ookf orcausesneart heevent sweseekt oexpl ain.Ourat tenti
onI S
dr awnt ot hes ympt omsofdi f f
icul tyr at hert hant heunder F
yngcause.Hi ghl ever age
po一 iciesar eof tennotobvi ous.
Pol icyr esi stant :Thecompl exi tyoft hes ys temsi nwhi chwear eembeddedover -
wheJ msourabi l
ityt ounder standt hem. Ther esul t:Manyseeml ngl yobvi oussol utions
topr obl emsf air oract ual l
ywor sent hesi tuat i
on.
Char act eri2:edbyt rade・ of fs:Ti medel aysi nf eedbackchanne一 smeant hel ong- run
responseofas ys tem t oani nter ven t i
oni sof tendi fferentf rom i tsshor t-runr espons e.
Hi ghl ever agepo一 iciesof t
encausewor se- bef or e-bet terbehavi or,whi l
el owl ever age
pol i
ci esof tengener atet ransi tor yI mpr ovementbef oret hepr obl em gr owswor se.
Ch
apt
er1 Le
aml
ngl
nan
dab
out
Comp
lexS
yst
ems 23

ofsys tembe haviora ndr e duc ingt hee ff


e ctivenessofe achc yclearoundthel ean-
r
1ngloo p.
De laysa l
soc re at
ei nstabi li
tyi ndyna mi csys t
ems .Addi ngt imede l
ayst o
negativef e e
dba ckl oopsi ncre asest hetende ncyfort hes ystemt oos ci
llat
e・8s ys-
temsf r om d ri
vingaca r,todr inkinga l
c ohol ,tora i
slnghogs ,toc onst
ructi
onof
offi
cebui ldi
ngsa l
li nvol vet imede l
aysbe twe enthei nit
iationofacont r
ola ct
ion
(acceler a
ting/braki
ng,de cidingt o" havea nother,
Hc hoos ingt obre edmor ehogs ,

develo pingane wbui lding)a ndi tse fect sont hes tat
eoft hes yst
em. Asar e s
ul t
,
decisionma kersof tenc ontinuet oi nterve net oc orrecta ppa re
ntdi scr
epanc ies
betwe enthede sir
eda nda ctua
ls tateoft hes yst
eme vena ftersufic i
entcorrective
acti
onsha vebe enta ke nt or estoret hes ys t
e mt oe quili
brium.Ther es
ultisove r-
shoota ndos c i
ll
aio
t n: stop-and- gotra f
fi
c, drunke nne s
s, c
ommodi t
yc ycl
es,andr eal
est
a t
eboom- and-bus tc ycles( S eec hapter1 7.4).Os cil
lati
ona ndins t
abil
it
yr educ e
oura bilit
yt oc ontr
olf orc onf oundi ngva r i
a blesanddi scem ca usea nde f
fect,fur-
therslowl ngt herateofl ea ml ng.

1.
3.2 LI
L
mit
edl
nfor
mat
ion
Wee xpe rienc ether e alwor ldthr oughf ilters. Noonek n Owst hec urre nts alesrate
oft he irc ompa n y,thec urrentr ateofpr oduc tion, ort het r
ueva lueoft heor derba ck
-

loga ta nygl Vent ime. instea dwer ec eivee stima tesoft he seda taba sedons ampl ed,
ave ra ge d,a ndde la ye dmea sur eme nt s.Thea c tofme asur eme nti nt r
od uc esdi st
or-
tions ,de lays ,bi ases ,errors, andothe ri mpe rf
e c t
io ns ,somek n own, othe rsunknown
andunknowa ble.
Abovea ll,me a sur eme nti sana c tofs elec tion. Ours e nsesa ndi nf om a t
ions ys-
temss elec tbutat inyf r
a c
tionofpos siblee xpe r i
e nc e. Someoft hes ele ctioni shard
-

wi red( wec annots e ei nthei nfraredorhe arul t


r asound) .Somer es ultsf rom our
ownde cisions .Wede finegr os sdome sticpr oduc t( GDP)s ot ha te xtra ctionofnon-
rene wa bler es ourc esc ountsa spr oduc tionr a the rtha nde ple t
ionofna t
ur alc aplt
al
stoc ksa nds ot hatme dicalc area ndf une rale xpe ns esc ausedbypol lut ion-induc ed
dise asea ddt ot heGDPwhi let hepr oduc tionoft hepol lutioni tse l
fdoe snotr e
duc e
it.Be caus et hepr lC eSOfmos tgoodsi noure c onomi cs ystem donoti ncl
udet he
cos tsofr eso urcede pl eti
onore nvi ronme nta lde gr adation,t he s ee xt erna l
itiesre-
ce i
vel ittl
ewe i
g hti nde ci
sionma king( s
e eCobba ndDa ly1 989f b∫t ho ught fuldi s
-
cus sionofa lterna tiveme as uresofe c onomi cwe l
fa re) .
Ofc our se,thei nf orma tions ys temsgove r nlngt hef eedba ckwer e ce
ivec an
cha ngea swel ea rn.The ya repa rtoft hef e ed ba cks tr
uc tur eofo urs ys t
e ms ・
Thr o ughourme nta lmode lswede finec ons tuc
r tss ucha sGDPors cientifi
cr e-
sear ch,c reateme tr i
csf orthes eide as ,andde signi nfor ma ti
ons ystemst oe valuate
andr e po rtthe m.The sethe nc onditiont hepe rc ept lOnSWef or m・Cha ngesi nour
me nt almode lsa rec ons t
raine dbywha twepr evi ous lyc hos et ode fi ne,me asure,

8Techn
ica
ly
l ,
nega
ti
velo
opswit
hnoti
med e
lay
sarefi
rst
10r
der
;th
eeige
nval
ueofthel
ine
aiZ
r ed
sys
temcanonlybere
alan
do s
ci
ll
at
ioni
simpos
sib
le.Addin
gdela
ys(s
ta
tevar
ia
ble
s)all
owsth
e
el
genVlu
a est
ob ec
omecomple
xconj
ugat
es,
yie
ldi
ngo s
ci
lla
tor
ysol
ut
ions
・Wheth
ertheosc
il
la
ti
o n
s
oft
heline
ari
zedsys
te
ma r
edampedorex
pandi
ngdependsont
hepar
amete
rs・
Alle
lseequa
l,t
he
morephas
elaglnaCOnt
rO
lloo
p,t
heles
sst
abl
ethesyst
emwi l
lbe
.
24 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

a
ndatt
endt
o.Se
eingi
sbe
lie
vingandbe
lie
vingl
SSe
elng・
The
yfe
edba
ckonone
a
not
her.
Inaf a mouse xpe rime nt, Brune ra ndPos tma n( 1949)s howe dpl ayi ngc ardst o
pe opl eus l
ngat aC histos copet oc ontrole xpos uret i
met ot hes ti
mul i.Mos tc ould
ide ntifyt hec ardsr api dlya nda ccur at
e ly.The ya lsoi ncludeds omea noma lous
c a
r ds, suc ha sabl a ckt hr eeofhe ar t
sorar edt enofs pa des .Pe oplet ookona ve rage
fourt i
me sa sl ongt oj udget hea noma l
ousc a rds IMa nymi s i
dent ifie dt he m
(e.g.,t he ys aidt hr eeofs pa desort hr eeofhe artswhe ns hownabl a ckt hr eeof
he arts).Somec oul dnoti dentifyt hec a rda ta ll,e ve nwi thve ryl onge x pos ure
ime
t s ,a ndgr ewa nxi ousa ndc onf used.Onl yas ma llmi nor i
tyC OrreCtl yi de ntif i
ed
thec ards IBr une ra ndPos t
ma nc o nclude d," Per ceptua lorga niz ationi spowe rful l
y
de termi ne dbye xpe ctationsbui l
tuponpa stc omme r c
ewi tht hee nvi ronme nt。
"
He nr iBe rgsonputi tmor es ucc inctly:H Thee yes eesonl ywha tt hemi ndi spr e-
pa redt oc ompr ehe nd. "
Thes e lf
-reinf o rcingf eed backbe twe ene xpe c tationsa ndpe rc eptl
OnSha sbe en
repe ate dlyde mons trate di nawi deva rietyofe xpe rime ntals t
udi es( s
eePl ous1 993
fore xc e l
lentdi s cus sion) ・So me t
imest hepos it
ivef eedba c
ka ssist
sl e arni ngby
sha rpe nlngOura bi lityt ope rcei
vef eatur esoft hee nvi ronme nt ,aswhe na ne xpe ri
-
enc edna t
ur al
istide ntifiesabi rdi nadi s
ta ntbus hwhe ret henovi c
ebi rde rs ee sonl y
at angl e dt hicket .Of ten,howe ve r,themut ualf ee dba ckofe xpe ctationsa ndpe r
-
cept lOnl i
mi tsle a rningbybl indi ngust ot hea noma l
i estha tmi ghtc ha llengeour
me nt almode ls.Thoma sKuhn( 1 970)c i
te dt heBr une r -Pos tma ns t udyt oa rguet ha t
as cie ntificpa radi gm s uppr e ssesthepe rc eptionOfda tai ncons i st
e ntwi t
ht hepa ra
-
digm,ma kingi tha r df ors c i
e nt
istst ope r ceivea noma liestha tmi ghtl ea dt os cien-
tif
icr e volut i
on.9

Asoneofma nye xa mpl es,thehi stor yofoz onede pletionbyc hl or of


luor o-
carbons( CFCs )S howst hemut ua lde pende nc eofe xpe ctationa ndpe rc e ptioni sno
labor a t
or ya rtifac tbutaphe nome nonwi t
hpot ent iallygr avec ons e que nc esf or
huma nl ty.
Thef irsts cie ntificpa pe rsde scribingt hea bilityofCFCst ode s troya tmos -
phe ricozonewe republ is
he di n1 974( Mol inaa ndRowl a nd1 974;St ola rskia nd
Cic erone1 974) .Ye tmuc hoft hes cientificc ommuni t
yr e ma ine ds ke ptic a l,a nd
des piteaba nonCFCsa sa e rosolpr ope llant s,lo
g ba
lpr oduc t
iono fCFCsr e ma ined
nea ri tsa lltimehi gh.I twa snotunt il1 985t ha te vide nc eofade e poz onehol ei n
theAnt arcticwa spubl i
s hed( Fa rma n,Ga rdine r,andSha nkl i
n1 985) .Asde sc ribed
byMe adows ,Me a dows ,a ndRa n°e r
s( 1 992, pp.1 51 -1 52) :
Thenewsrev
e r
bera
tedaro
un dt
hesci
ent
if
icwor
ld.Sci
enti
st
sat[NASA]‥. s
cram-
bl
edtochec
kr ea
dingsonatmos
pher
icozonema
d ebytheNimbus7sat
el
li
te,
me a-
Sur
ement
sthathadbeenta
kenrout
ine
lysi
nce19
78 .Ni
mb us7hadnev
erin
dica
ted
anozo
nehole.

9
ster
man(19
8 5
a)dev
elo
pedafor
malmodelofKuhn'
Stheor
y,whi
chsho
wedth
atthepos
it
ive
f
eed
backbet
weenexp
ect
ati
onsa
ndperce
pt1
0nSS
uppres
sedther
ecog
nlt
io
nofano
ma l
i
esandthe
e
mergen
ceofne
wp ar
adi
gms.St
ermanandWit
te
n b
erg(1
9 99
)ext
ende
dthemode
ltosi
mu l
at
e
t
hecompet
i
ti
onamongri
valt
heo
ries
.
Ch
apt
er1 Le
arI
l
lngl
nan
dab
out
Comp
lexS
yst
ems 25

Chec
kingback,
NASAs ci
enti
st
sfoun
dthatt
hei
rcomp
uter
shadbee
npr0-
g
rammedtorej
ectVer
yl o
wo zonerea
ding
so nt
heas
sumpt
10nt
hats
uchlow
r
eadi
ngsmusti
ndica
teinst
rumenter
ror

TheNASAs cient is
ts'beliefthatl owoz oner eadingsmus tbee r r
one ousl edt hem
tode signame a
s ureme nts yst
emt ha tma dei ti mpos s
ibl etode tectlowr eadingst ha t
mi ghtha ves hownt he i
rbe li
eftobewr ong. Fo rtuna t
e ly,NASAha ds ave d血eo ng-
inal,unfilt
e redda taa ndlaterconf irme dtha toz onec onc entrat
ionsha di ndeedbe en
fall
ings inc ethel aunc hofNi mbus7. Be ca useNASAc r
e a
t e
dame asureme nts ys -
temi mmunet odi sconfirmationt hedi s cove ryoft heoz onehol ea ndr esulting
globa lagre ement st ocea seCFCpr oduc ti
onwe rede layedbyasmuc ha s7ye ars.
Thos e7ye arsc oul dbes ignif
ic a
nt : ozonel e velsinAnt arctic
adr oppe dt olesst han
one-thirdofnor ma lin1993,a ndc urrentmode lss howt hate venwi t
hful lcompl i-
ancewi t
ht heba n( t
he r
ei sathr i
vi ngbl a
c kma rketi nCFCs ),atmos phe r
icc hlorine
willnotbe gintof a l
luntilthefirstde cadeoft he21 stc entury,andt henonl ys l
owl y・
Da t
ac ol
lec tedne arToront oint hee a
rly1 990ss howe da5% i nc reasei nc anc er-
causingUVBu ltraviole
tr adiati
ona tgroundl eve l,indica t
lngtha tozonede pletion
alreadya fe ctsthehe avilypopul at eda nda grlCultur allyvitalnor t
he m he mi s
phe re
(Culo tt
aa ndKo s hland1 993).The血i nningoft heoz onel a
ye risagl oba lphenom-
enon, not justaPr oblemf orpe ng ui ns.

1
.3.
3 Conf
oundi
ngVar
iabl
esandAmbi
gui
ty
Tol ean wemus tusethel imite
da ndi mpe r
fe ctinforma t
iona vail
ablet oust oun-
de r
standt hee fectsofourownde cisi
ons ,S
owec ana djustourde cisionst oalign
thes t
a t
eoft hes yste
m wi t
hourgoa l
s(single-loopl ea ning)a nds owec anrevise
ourme ntalmod elsandre desi
gnthes ystemit s
e lf(doubl e-l
oopl eami ng) .Ye tmuc h
ofthei nforma ti
onwer eceiveisa mbiguous. Ambi guitya is
r esbe caus ec hangesi n
thes t
a t
eoft hes ystemr esult
ingf r
om ourownde c i
sionsa rec onfounde dwi ths i

mul ta
ne ousc hange sinahos tofot herva riable s
・Thenumbe rofva ri
a blesthat
ig
m htafe ctthesystemva st
lyoverwhe lmstheda taava ila
bletorul eo uta lte
ma t
ive
theoriesandc ompetlngl nter
Pretati
ons・Thisi de ntif
ic ati
onpr oblem pl a guesbot h
qua l
it
a ivea
t ndqua ntit
ativeapproa c
he s.I
nt heq ualt
ia t
iverelm,a
a mbi guitya is
r es
fromt hea bili
tyofl angua getosuppor tmultipleme a nlngS・Int heope nl ngS Oli
lo-
quyofRi chaydI ll
,thehump- backedRi char
dl ame ntshi sdefom l t
y:
Andther
efore
,si
nceIcan
n o
t p
rovealove
r
Toen
terta
inthes
efai
rwe11
1SPOke
ndays,
Iamd e
ter
in
m とdtopro
veav i
llin
a
Andhatethei
dlepl
eas
uresofthe
sedays・
(
i,i
,28-31)
DoesRic har
dc elebr
atehisfre
ec hoi
cet obee vilorres
ignhi
ms elft
oapredesti
ned
f
ate?Di dSha kespeareinte
ndt hedoubl eme aning?Rich,ambiguoustexts
,With
mult
iplelayersofme a
nlngOftenma kef orbea ut
if
ulandprofoundart
,alongwith
employme ntf
わrl i
terar
yc ri
ti
cs,butalsoma kei thar
dtoknowt hemindsofothers
,
r
uleoutc ompe t
inghypotheses,ande va
lua t
et heimpactofourpa s
tact
ionssowe
candecidehowt oa ctinthefut
ure.
26 Pa
rtIP
ers
pec
ti
vea
ndP
roc
ess

I
nthequa ntita
tiverealm,e nglnee r
Sande c
onome t
ic
r ianshavel ongs t
ugg
r led
wi ththeproblem ofuni quelyidentifyingthes t
uc
r t
ureandpa r
ame tersofas ystem
from itsobs er
vedbe havior.Eleganta nds ophist
icatedtheoryexist
st odelimitthe
condi t
ionsinwhi chonec a
ni dentifyas ystemf rom it
sbeha vi
oralone・ I
npr acti
ce
theda taaretoos carceandt hepl a
us iblealte
ma tivespeci
ficat
ionsaret oonume r
-
ousf ors t
atis
ticalme t
hodst odi sc
r i
mi nat
ea mongc ompe tl
ngtheorie s
.Thes ame
da taoft
ens upportwi l
dlydivergentmode l
se qua
ll ywe l
l,a
ndconc lusionsbasedon
suc hmode lsa r
enotr obust.AsLe ane r(
1 983)puti tinana r
ticl
ee ntit
ledH Let'
s
Ta ketheC̀on' OutofEc onome tri
c s
M:
I
no r
dertodrawinf
ere
n c
esfro
md at
aasdes
cibe
r dbyecono
metict
r ext
s,1
tisn
e c
es -

S
arytoma kewhimsi
calas
sumptl
OnS.‥Thehaphaz
ardwayweind
ivi
dual
lya
n d
c
oll
ecti
velyst
udythefr
agil
it
yofinf
ere
nce
slea
vesmostofusu
nconvi
nce
dthatany
i
nfe
renceisbel
ie
vable
.10

1・
3L4 BoundedRatiol
la!
嘩 andt
he脚i
sper
c甲 t
ions
ofFeedback
Dyna micc ompl e
xitya ndlimit
edi nf
om a t
ionr educ et hepote ntialforl eaml nga nd
pe rfor
ma nc ebyl i
mi t
ingO urknowl edgeoft her ealwor ld・Buthowwi s
e l
ydowe
us et hekn owl edgewedoha ve?Dowepr oc es sthei nf o- a ti
onwedoge tint he
bes twa ya ndma kethebes tdecis
ionswec a n?Unf or t
una tel
y ,thea nswe ri sno.
Huma nsa renotonl yr ati
onalbe ings,C oollywe ighingt hepos sibil
itiesa nd
judgi ngt hepr obabilit
ies.Emot i
ons ,rele
f x,unc onsciousmot ivat
ions ,a ndot her
nonr a ti
ona lo rirr
ati
onalf act
orsallplayala rger olei nourj udgme ntsa ndbe havi
or .
Bute venwhe nwef i
ndt hetimet or ele
f cta ndde liber at
ewec annotbe ha veina
fullyr a
tiona lma nner(thatis,maket hebes tde cisionspos si
bl eg
ive nthei nf or
ma-
tiona vai
la bletous )
.Asma rvel
ousa sthehuma nmi ndi s,t
hec omple xi
tyoft here a
l
wor lddwa rf sourc ognltl
VeC apabil
iti
es.He rber tSi monha sbe sta r
ticulatedthe
li
mi t sonhuma ndec i
sion-makinga bil
ityinhi sfa mous" princ i
pleofbounde dra-
ti
ona lit
y,"f orwhi chhewont heNobe lMe mor ia lPrizei ne conomi csi
n1 979:
Theca
pac
ltyOfthehuma
nmin dfo
rfor
mu l
at
inga
ndsol
vin
gc omple
xp r
oble
msis
ver
ysmal
lcomparedwit
hthesi
zeoft
heprobl
emwhosesol
uti
onisreq
uir
edforob-
j
eCt
ive
lyr
ati
onalbehavi
ori
nthere
alworl
doreve
nfわrare
asonab
leappro
ximati
on
t
osuchob
ject
iverat
iona
li
ty.
(Si
mon1957,p.1
98)
Fac e
dwi ht
t heoverwhe li ngc
m ompl e
xi t
yofther ea
lworld,ti
mepr essure,andli
m-
i
tedc ognltl
VeCapabi
liie
t s
,Wea reforc e
dt ofallbackonr oteproce dures,habit
s,
rulesofthumb,andsimpl eme ntalmode lstoma kede ci
sions.Tho ughwes ome -
t
imess tivet
r oma kethebe stdeci
sionswec an,boundedrational
ityme answeof -
t
e nsyst
e mati
cal
lyfal
ls hort,
liit
m i
ngo urabil
itytoleanf
r rom e xpeie
r nce.
h i
W leboundedrationali
ya
t fectsa l
ldecisi
onc ont
exts,itisparti
c ula
rlyacut
e
i
ndyna mi csys
tems・i
nde ed,exper
ime ntalst
udiesshowthatpe opledoqul tepoorl
y

mIamn o
t a
rgui
ngtha
tecon
omet
ic
r ss
houl
db eaba
ndon
ed,
despi
tei
t
sdif
fi
cul
ti
es・
Ontheco
n -

t
ra
ry,Wis
euseofnumeri
cal
dat
aands
tat
is
ti
cal
esti
mati
oni
sce
ntra
ltog
oodsys
te
md yna
micsp
rac-
t
ic
e,andmoreeff
or
tshoul
dbedev
ote
dtoth
euseofthe
set
ool
sinsi
mula
ti
onmodeld
evel
opmen
t
a
ndtest
in
g,Seecha 21.
p.
Ch
apt
er1 Le
arn
ingl
nan
dab
out
Comp
lexS
yst
ems 27

ins ys t emswi t
he venmode stl e
ve lsofdyna mi cc ompl exity( Ta ble1 -4).Thes e
studi esl edmet os ugge stthattheobs e rveddys func t
ioni ndyna mi callyc ompl ex
settingsa ris esf rom mi s
per c
e pti
onso ff eedbac k・Theme nta lmode l
spe opl eus e
togui dethe irde cisionsa redyna mi ca l
lyde f i
c ient・Asdi scus seda bove,pe ople
ge ner allya dopta ne vent-
ba sed,ope n-loo pvi ew ofc ausa l
ity,I gnor ef e edba ck
proc e sses,f a iltoa ppr eci
atet i
mede laysbe twe ena cti
ona ndr e spons ea ndi nt he
repor tingOfi nfo ma
r tion,donotunde rstands toc ksa ndflowsa nda rei nsens iivet
t o
nonl ine ri
a tiest hatma ya l
terthes trengt hsofdi fferentfeedba c kl oopsa sas yste m
evol ves .
Subs eque ntexpe rimentss howt hatt heg rea t
e rthedyna mi cc ompl exltyOft he
envi ronme ntt hewor s epeopl edor elativetopot enti
al.Fur t
he r,thee xpe rime nts
showt heml S PerCePtlOnSOff ee d
ba ckarer obus ttoe xpeie
r nc e,fina ncialinc ent i
ve s,
expe r ience,a ndt hepr ese
nc eofma rketi nst
itutions( see,e. g.,Di ehla ndSt e rma n
1993;Pa icha ndSt ema
r n1993;Ka mpma nnandSt ema
r n1 998) .
Ther obus t
nessoft heml SPerC ePtlOnSOff e edba c
ka ndt hepoorpe rforma nce
theyc a usea r ed uetot woba s
ica ndr e l
ate ddefic ienciesinourme nt almode l
. First,
ourc ognl tlVema psOft heca uslS
a t
ruc tureofs ys temsa revas t
lys impl i
fie dc om-

par edt ot hec ompl exi tyoft


hes ystemst he mse lves .Second, Wea reuna blet oi nfer
cor r
e ctlyt hedy naic
m sofallbutt hes impl estc aus alma ps. Bot hared i
rec tc onse-
que nc e sofbound edr a t
ionali
ty ,t
ha tis,thema nyl imitat
ionsofa tte nti
on, me mor y,
recall ,infom a t
ionpr oc ess
lngC apabi l
ity,andt imet hatc ons trai
nhuma nde cision
ma ki ng.

TABLE l・
4
lnasi mpl epr oduc ti
on-di stri
bu ti
ons ys t
em( theBeerDi str
ibuti
onGame) ,
Mi spercepti
ons
off eedback peopl e, fromhi ghs chool studen tst oCEOs,gener atecostl
yf l
u ctuati
ons
havebeen (busines sc ycles ).Aver agec os t
swer emor et han1 0timesgr eat erthan
documen ted optimal (St erman1 989b) .
nmany
i
Sub j
ec t sres ponsi blef orc apital i
n ves tmen ti
nasi mplemulti
pIIer -
ac celerator
exper i
men taf model oft hee conomygener atel ar geampl i
tudec ycl
esevent houghc on-
studies. sumerdeman di sc onstan t.Aver agec os t
swer emor ethan30t imesgr eater
thanopt imal (
St erman1 989a) l
Sub j
ec tsmanagl ngaf ir
mi nas imul atedc onsumerpr oductmar ketgener ate
thebooman dbus t
,prlCeWar ,ands hak e-outchar act
eris
ti
co findus t
riesf rom
videogamest och ains aws( PaichandSt erman1 993).
Parti
cipan tsi nexper i
men tal assetmar ketsrepeat edl
ybidprlCeSWe"abo ve
fundamen tal value,onl yt os eet hempl ummetwhena" greaterf ool"cann o
l
ongerbef oun dt obu y.Thes es pecul ati
vebubb一 esdonotdi sapp earwh en
thepar t i
cipan tsar ei nves tmen tpr of es si
onal s,whenmonet aryl nC enti
vesar e
provided, or whensh or t
-seH i
n gisaE Iowed( Smi th,Suchanek, andWi "i
ams
1988) .
Fnaf or estf ir
esi mul ati
on,man ypeopf eaI Iowt heirheadquarter st obur n
downdespi tethei rbes te什or tst opu tou tthef i
re(Brehmer1 989) .
lnamedi c alsetting, Sub j
ec tspl ayl ngt her o一eofdoc t
orsordermor etes t
s
whilet he( simulat ed)pat ientssi ck enanddi e(KIeinmuntzandThomas
1987) .
28 P
artI P
ers
pec
ti
vea
ndP
roc
ess

1.
3.5 F長
awedCogni
ti
veMaps
Ca us ala ttibu
r t
ionsa reac ent ralf ea t
ur eofme ntalmo de l
s. Wea llc re atea ndupda t
e
cognl tlVema psOfc aus alc onne ctionsa monge ntitie sa nda c to rs,f rom t hepr oI
sa ic-i fIt ouc haf la meIwi llbebu rned -t ot heg rand -t hel a rg ert hegove rn me nt
de fic it,thehi gh eri n terestr ateswi l
lbe .St udi esofc og nltlVema psS howt ha tf e w
inc o rpo ratea nyf e e dba ckl oo ps .Ax elrod( 19 76)f o un dvi rtua llynof ee dba ck
pr oc es sesi ns tud i
e soft hec og nltlVema psO fpo l it
ica llea de rs;ra the r,pe o plet ende d
tof ormul a tei ntuitiv ed e cis iont r eesr elatingpos siblea ctionst opr oba bl ec o ns e-
que nc e s
-a ne venトl e velr epr ese nta ti
on・Ha ll( 1976)r e portss i
mi laro pe nl loo p
me nt alma psi nas tud yoft hepubl ishingi ndus try .D6 ne
r r( 198 0,1 99 6)f oundt hat
pe o plet endt ot hinki ns lng les t
ra ndc ausals eri
e sa ndha ddi fi cul tyi ns ys t emswi th
sidee ffect sa ndmul tiplec a us alpa t
hwa ys( muc hl e ssf ee dba ckl oops ).Si mi larl y
,
ex pe rime n t
si nc aus a la t
tibut
r ions howpe opl ete ndt oa ssumee a c he fe c t ha sas -in
glec aus ea ndo ft
e nc e aset he i
rs ear chf ore xpl ana tionswhe nt hef irsts uffic ient
ca us ei sf ou nd( s
e et hed isc us sioni nPi ous1 993 ).
Thehe uristicsweus et oj udg ec a usal r
e l
a t
ionsl ea ds ys tema tica ll
yt oc og nl tlVe
ma pst ha ti gno ref ee d bac ks ,mul tiplei nterco nne ctions , nonline aritie s
, timed el ays,
andt heo the re leme ntsofdy na i cc
m o mpl exity.Thec a usalf ieldo rme nta lmode lof
thes ta geo nwhi cht hea ctio noc cur si sc r
uc iali nf ra ml ngPe O Pl e'sj udgme nt so f
ca us atio n( Ei nho rna ndHoga rth1 986) .Wi t
hi nac a us alf ield, pe o pleus eva io
r us
cue st oc aus aliyi
t n clud i
ngt e mpo rala nds pa tilp
a roxi ml t
yO fc a us ea nde fe ct,t em-
po ra lpr ec ede nc eo fc aus es ,c ova riation,a nds imi larityo fc aus ea nde fe ct. The se
he ur isticsl e adt odi f ficultyl nc ompl exs ys t
e mswhe rec aus ea nde ffe cta reof t
e n
dis tanti nt i
mea nds pa c
e ,whe rea ctionsha vemul tiplee fe cts,a ndwhe r ethede -
laye da ndd istantc o ns eque nc esa redi fe rentfroma ndl e sss alie ntt ha npr oxi ma te
efe cts( ors impl yu nknown) .Themu lt i
plef eed bac ksi nc ompl exs ys te msc aus e
ma nyva ia
r ble stobec orre late dwi tho nea no the r,co nf ou nd i
ngt het as ko fjudgi ng
ca us e・ Howe v er,pe o plea repoo rj udg eso fc orr elation・ Ex peime
r ntss howpe opl e
ca ng ene ra l
lyde tectl ine ar, pos itivec orrelationsa mo ngva ri
abl e si fthe ya regl Ve n
eno ug ht ia
r lsa ndi ftheo utc omef e edba cki sa c cura tee noug h. Howe ve r,Weha ve
gre atdi ff
ic ultyi nthep res enc eofr ando me rror, nonl ine arlty,a ndne ga tivec orr ela-
ti
ons , oftenne verdi s cov er i
ngt het uer
r elations hip( Br ehme r1 98 0) .
Af unda me ntalpr lnC ipl eofs yste m dyna mi c ss tatest hatt hes tr
uc t ureo ft he
sys tem gl Ve Sr iset oi tsbe ha vior .Howe ver,pe opl eha veas tro ngt ende nc yt oa t
-
tr
ibut ethebe ha vioro fo the rst od ispos it
ionalr at hert ha ns ituatio na lf actor s,t
ha ti s
,
toc ha racte ra nde spe c iallyc ha ract erf l
awsr athe rt ha nthes ys temi nwhi cht he se
pe opl ea rea ctl
ng. Thet e nde nc yt obl amet hepe rsonr athe rt ha nt hes ys temi ss o
strongps yc ho logistsc alli tt he" unda
f me ntala t
tribut ione rro r"( Ros s1 977) .I n
compl exs ys temsd ife rentpe opl epl acedi nt hes ames truc t
ur et endt obe ha vei n
simi larwa ys .Whe nwea ttribu tebe ha viortope r son alitywel os es ightofhowt he
st
uc
r tur eoft hes ys tems ha pe do urc hoi ces. Thea ttibut
r ionofb e ha viort oi ndi vi d-
ua lsa nds pe cialc ircums ta nc e sr athe rtha ns yst ems truc tur edi ve r tsoura ttent ion
fromt hehi g hl eve ragepoi n tsWhe rer edes ignlngt hes ys temo rgove r
nl ngPOl ic y
canha ves igni fic
ant , sus taine d, be ne ficialefe ct sonpe rfo rma nc e( Fo rre ster1 969,
cha p. 6; Me adows1 98 2).Whe nwea ttri
but ebe ha viort ope opler athe rt ha ns ys te m
st
r uc tur et hef わc usofma na g e me ntbe comess c apegoa tlnga ndbl amer a thert ha n
Ch
apt
er1 Le
aml
ngl
nan
dab
out
Comp
lexS
yst
ems 29

t
hedesignofo
rga
niz
ati
onsi
nwhi
chor
dina
rype
opl
eca
nac
hie
vee
xtr
aor
dina
ry
r
esul
ts.
ll

1.
3.6 Er
roneoushf
erencesaboutDynami
cs
Eve ni fourc og nltlVema psOfc aus als t
ruc t
ur ewe repe r
fe ct,l earnl ng,es pe cia ll
y
doubl e-loo pl ea rnlng,woul ds tillbedi f
fic ult・Tous eame nt almode ltode signa
ne ws trategyoror ga niz ationwemus tma kei nfe renc e sa boutt hec ons e que nc esof
de cisionr ulest ha tha vene ve rbe ent r i
e da ndf orwhi c hweha venoda t
a. Tbdos o
req uiresi ntuitives ol utionofhi g h- orde rnonl ine ardi fe rentile
a qua tions ,at a skf ar
e xc eedinghuma nc ogni tivec apa bi l
itiesi na l
lbutt hes i
mpl e sts ys tems( Fo rr es ter
1 971 a;Si mon1 98 2) .Inma nye xpe rime nt als tudi e s,inc ludi ngDi ehla ndSt e ma n
(1 995)a ndSt e r
ma n( 1 989a ),thepa rtici
pa nt swe regi ve nc ompl e teknowl edgeof
a l
ls tructur alre l
a ti
ons hi psa ndpa rame ters,longw
a it hpe rf
e ct,c ompr e he nsive ,a nd
imme diat eknowl edgeofa llva r i
a bles ・Fur t
he r,t hes ys temswe r es impl ee nough
tha tthenumbe rofva riable stoc ons ide rwa ss ma ll. Ye tpe rfbm a ncewa spoo ra nd
le arnlngWa sS lowI Poorpe rforma nc ei nthe set asksi sduet oouri na bilityt oma ke
re asona bl einf erenc e sa boutt hedyna mi csoft hes ys tem de spl tePe rfecta ndc om-
pl eteknowl edgeo ft hes ystems tr
uc tur e.
Pe opl eca nnots imul ateme nt allye vent hes i
mpl estpos siblef eed ba cks ys te m,
thef irst-orde rlin earpos iti
vef eedba ckl oo p・12suc hpos itivef e edba c kpr oc e ssesa r
e
commonpl ace,f ro mt hec ompoundi ngofi nte restt ot hegr owt hofpopul ations .
Wa ge naa ra ndSa ga ria( 1975)a ndWa gena a ra ndTi mme rs( 1978,1 979)s howe d
tha tpe opl es i
gni fica nt lyunde r
e stima tee xpone nt ilg
a rowt h, tendi ngt oe xtrapol a t
e
line arlyr athert ha ne xpone nti a
lly. Us ingmo reda tapol ntSO rg ra phi ngt heda tadi d
nothe lp,a ndma the ma tic altrainl ngdi dnoti mpr ovepe rforma nc e.
Bounde dr ationa litys i
mul t
a ne o us l
yc ons trainst hec ompl exltyOfourc ognl tlVe
ma psa ndo ura bilityt ous et he mt oa ntlClpa tet hes ys te m dyna mi cs. Me nta lmod-
elsi nwhi c hthewor ldi ss e ena sas eque nc eofe ve nt sa ndi nwhi chf eedba ck, non-
line arlt
y,t imede lays ,a nd mul t
ipl ec ons e que nc esa rel a cking l ea dt opoor
pe rforma ncewhe nthe see leme nt sofdyna mi cc ompl exityarepr es ent. Dys func tion
inc ompl e xs yste msc ana ri sef romt heml SPe r CePt lOnOft hef eed ba cks t
r uc tur eof
thee nvironme nt ・Butr ic hme nta lmode lst ha tca pt ur et heses our ce sofc ompl e xity
ca nnotbeus edr elia blyt ounde r standt hedyna mi cs IDys func t
io ni nc ompl e xs ys-
temsc ana risef rom f aultyme nt ls
a imul a t
ion-t heml SPe rCe Pt 1
0nOff ee dba ck
dynami cs.Thes et wodi fe re ntboundsonr ational it ymus tbot hbeove r comef or
effT
e cti
vel eani
r ngt OOC Cur ・Pe rfe ctme nta lmode lswi thoutas imul ationc apa bility
yie l
dl i
ttlei nsig ht;ac a lculusf orr eliablei nf ere nc esa boutdyna mi csyi eldss ys-
tema ti
call ye rron eousr esul t
swhe r_
I appl iedt os impl isticmode ls.

ll
Repe
nni
ngandSter
man(1999)s
howhowthef
undament
alat
t
ib
r ut
ion?r
ro
rar
oseina
maj
ormanuf
act
uri
ngOr
gani
zat
ion,hwa
t rti
ngth
eire
ff
ort
stoimpr
oveo
perat
i
onsan
dprodu
ct
de
vel
opment

12
Thef
irs
t1
0rd
erli
nea
rpos
iti
veloo Sr
pI e
pre
sent
edbythedi
fer
ent
ia
lequa
ti
ondx/
dt-gxan
d
yi
el
dspur
eexpon
ent
ialg
rowt
h,x-x 。ex
p(g
t);
seecha
p.8.
3
0 Pa
rtIP
ers
pec
ti
vea
ndP
roc
ess

1.
3,7 Unsci
enti
ficReasonhg:
Judgmenta=≡rr
orsandBiases
Tolearnef
fect
ive
lylnaworldofdynamicc
ompl
exltyandimper
fec
tinf
or
ma t
ion
peoplemustdevel
opwhatDa vi
sa ndHogar
th(
1992)c alH
l i
nsi
ghtski
ll
s"-the
ski
llst
hathel
ppeoplel
ean whenfeedba
cki
sambiguous:
l
T]hein
ter
pret
at
ionoffeedback...ne
edstobeanact
iveanddisci
pli
nedtas
kgov-
e
rne
db yther
igoro
usrulesofsci
ent
ifi
cinf
ere
nce.Be
li
efsmu stbeact
ive
lychal
-
l
eng
e dbysee
kingpossi
bledis
confi
rmlngevi
denc
eanda s
kingwh e
theral
te
na
r t
ive
b
eli
efscou
ldnotacco
untforthefac
ts(empha
sisi
nori
ginal
).
Unf ortuna t
ely,pe opl earepoori nt uitives cient ists, ge ne rall
yf ailingt or e asoni na c-
co rda nc ewi ththepr lnC iple sofs c i
e ntif i
cme thod. Fo re xa mpl e ,pe opl edonotge n-
er ates uf f
icienta lte rnativee xpl a nationsorc ons idere noughr iva lhypot hes es.
Pe opl ege ne ral
lydonota de qua telyc ont rolf orc onf o undi ngva riableswhe nthe y
expl oreanove le nvi ronme nt.Pe opl e'sj udgme nt sa res trongl ya fe c t
e dbyt he
fra mei nwhi cht hei nf orma tioni spr e sent ed, e ve nwhe ntheob je ctivei nforma tion
isunc ha nge d.Pe opl es ufe rf r om ove r
c onf ide nc ei nt he irj udgme nts( unde r-
es ti
ma tingunc erta inty) ,wi shf ult hi nki ng( a sses si ngdes ire dout comesa smor e
like lytha nundes ire dout c omes ) ,andt hei llus ionofc o ntrol( belie vingonec a npr e-
dic tori nf
lue ncet heout c omeofr a ndom e ve nt s) .Pe oplevi ol atebas i
cr ulesof
pr oba bil it
y,donotunde rsta ndba sics tati
stic alc onc eptss uc hasr e gres si
ont ot he
me an,a nddonotupda tebe lief sa c cor dingt oBa ye s 'rule. Me mor yi sdi stortedby
hinds i
ght ,thea va ilabilitya nds alienc eofe xa mpl e s,andt hedes i
r a
bi lit
yofout -
come s.Ands oon.Hoga rth( 198 7)di s cusse s30di f f
e rentbi as esa nde rrorsdoc u-

me ntedi nde ci
sion一 ma kingr esea rc ha ndpr ovi de sagoodgui det ot hel it
e r
atur e
(se ea lsoKa hne ma n,Sl ovi c, andTve rsky1 98 2). Ther ese archc onvi nc inglys hows
tha ts cient i
stsandpr ofe ssiona ls ,notonl y" ordi na r y"pe opl e,s uf ferfr om ma nyof
the sej udgme ntalbi ases .
Amo ngt hef ailuresofs cie ntificr e asoni ngmos tini ic
m altol ea rningi sthet en-
de nc yt os eeke vide nc ec ons istentwi thc urre ntbe lie fsr athert ha npot ent ialdiscon-

firma t
ion( Einhom a ndHoga rth1 978・ , Kla yma na ndHa1 98 7) .I naf amouss er
i es
ofe xpe rime nts,Wa sona ndc olle ague spr ese nt edpe opl eta sksoft hes or tshowni n
Figur e1 1 13・1
3Be forec ontinul ng, tryt hec ha lle nges howni nt hef igure・

Hypot
hesi
sTest
ing
Youar
eshownthesef
ourcar
ds.Eac
hc a
rdhasal
ett
erono nesi
deandanumbe ron
t
heot
her.Whati
sthesmal
les
tnumberofcar
dsyoushouldtur
novertote
stt
her ul
e
t
hatc
ardswit
hvowe l
sononesidehaveeve
nnumbe rsonthereve
rse?Whicha r
e
t
hey?

E
]㊦E
]E]
1
3
Thes
umma
ryo
fth
eWa
sont
es
tisd
rawnf
romP
lou
s(1993,
cha
p.20)
.
Ch
apt
er1 Le
arn
lngl
nan
dab
out
Comp
lexS
yst
ems 31

Inoneve rsionyo ua res hownones ideoff ourc ards ,e a


c hwi thal e tteronone
sidea ndanumbe ron血eot he r,s ayE, K, 4, and7. Youa ret ol dt ha tirac a rdha sa
vowe loni t,the nitha sa ne ve nnumbe ront heot he rs i
de . Youmus tt he ni de nti fy
thes ma lle stseto fc a rdst ot urnove rt os e ei fthepr opos e dr ul ei sc orre c t.
Wa sona ndJ ohns on- La ird( 1972)f oundt ha tt heva stma jori tyofs ub je ctss e-
le ctedEo rEa nd4a s仙ea ns we rs.Les st ha n4% ga vet hec or re cta nswe r :Ea nd7.
Ther ul eha sthel og ic lf
a o rml fp,t he nq.Fa lsificationr equi reso bs e rva tionof
pandnot -q.Theonl yc ards howi ngpi st heEc a rd,s oi tmus tbee xa mi ne d( the
ba ckof山eEc ardmus tbea ne ve nnumbe rfort her ul et ohol d).Theonl yc ard
showi ngnot -qi sthe7,s oi tt oomus tbee xa mi ned. TheKa nd4c a rdsa rei r re le-
va nt.Ye tpe opl ec ons i stentlyc hoos et hec ards howl ngq,aC hoi cet ha tc anonl y
pr ovi deda tac ons istentwi tht het he or y,butc annott es
ti t;ift heba ckoft he4i sa
c ons ona nt ,youha vel e ane dnot hing,s inc et her ulei ssilenta boutt henumbe rsa s-
soc iate dwi thc onsona nt s. Expe rime nt ss howt het e nde nc yt os eekc onf irma t
i oni s
robus ti nt hef a ceo ft ra i
nl ngi nlogl C , ma the ma tics, ands tati
s tics. Se arc hs trate gleS
tha tfoc usonl yo nc onf ima
r tionofc ur re ntbe li
e fss lowt hege ne ra ti
ona ndr e cogn1 -
tionofa noma li est ha tmi ghtl eadt ol e anl
r ng, Pa rticul a
rl ydo ubl el l
oo pl eml
a ng.
Somea rguet ha twhi lepe o plee rri na pplyi ngt hepr l
nC ipl esofl ogl C,a tl ea st
pe opl ea rer ation alint hes e ns etha tt he ya ppr ec iatethede sir
a bi li
tyofs ci enti f
ice xI
pl ana tion.Unf o rt
una tely ,thes it
ua t
ioni sf a rwor se. Ther atio na l,sc i
e nt ificwo lrd -

vi ewi sar ecentde ve lo pme nti nhuma nhi stor ya ndr e ma insr a re.Ma nype opl e
pl acet he irf ai
thi nwha tDos t
oye vs ky' sGr a ndl nqul Sit
orc alle d" Ⅰ血- acle, mys te ry,
anda uthor iy,
t =f ore xa mpl e,a s t
rol ogy, ESP,UFOs ,crea ti
oni sm,c ons pl r aCyt he o-

riesofhi story ,cha nne lingofpas tl ives ,c ultle ade rspr omi singAr ma ge ddon,a nd
El vュss ight ings .Thepe rs i
st enc eofs uc hs upe rstiti
ousbe liefsde pe ndspa rtlyon血e
bi ast owa rdsc on firmi nge vi denc e.Wa deBoggs ,fo rme rBos tonRe dSoxba tting
cha mpi on,a t
eC h i
c ke ne ver yda yf orye ar sbe ca useheonc eha dapa rticul a rlygood
da ya tthepl atea fteradi nne rofl emonc hi cken( Sha ughne s sy1 987) .Dur ing血i s
timeBoggswonf iveba tti
ngc ha mpi ons hips ,pr ovl ngt hewi sdom oft he" chi cke n
the ory. HCons ide rthec ont inue dpopul arityofa strol ogy,ps yc hi cs,a nde c onomi c
for eca ste rs ,whopubl icizet he i
rs uc c es sesa nds uppr esst he ir( mor enume rous )
fa i
lur es .Re me mbe rt ha tthe40t hpr es ide ntoft heUni tedSt atesa ndf irs tl adyma n-
age da fa irso fs tat
eo nt heba si
sofa s trol ogy( Robi nson1 988 )・ Andi two rke d: He
wa sre e lec tedi nal a nds l
ide.
Suc hl unac ya side , ther ea rede epe ra ndmor edi s t
urbi ngr ea sonsf ort hepr e va -
lenc eoft hes el earnlngf ailur esa ndt hes upe rsti
tionst he ye ng e nde r・ Huma nbe ings
ar emor et ha nc ognl tlVei nf o r
ma tionpr oc essor s.Weha veade e pne e df ore mo-
tiona la nds plrlt
ua ls us tena nc e. Butf rom Cope rnica nhe l i
oc ent rismt hr oughe vol u-
tion, re lativl t
y, quant u mme cha nic s, andG6de lianunc ertainty, s c
i enc eha ss trippe d
awa ya nc ie nta ndc omf or tingbe lie fspl a cinghuma nl t
ya tthec e nterofar ationa l
uni ve rsede si
gne df o rusbyas upr emea uthor ity.Forma nype opl es cient if i
c
thoughtl ea dsnott oe nlight e nme nta nde mpowe rme ntbutt oe xistenti ala ngs ta nd
thea bs ur dityofhuma ni ns lgni fica nc ei na ni nc ompr ehe ns ibl yva stuni ve rs e・
Ot he rsbe lieves cie nc ea ndt echnol ogywe ret hes hoc kt roopsf ort het riumphof
ma t
e rialis ma ndi ns t
ume
r nt alism ove rt hes a cr
e da nds pir i
tua l. The sea nt iscie ntif i
c
re actionsa repowe rfulf orc es .Inma nywa yst he ya rei mpor ta ntt ruths ・ The yha ve
ledt oma nyoft hemos tp rof oundwor ksofa rta ndl iteratur e・Butt he yc a na lsol e ad
tomi ndl es sne w- ag eps yc hoba bbl e.
32 P
art
iPe
rsp
ect
i
vea
ndP
roc
ess

Ther e
a dershoul dnotc onc l
udefromt hi sdis c
us s
iont ha tIa mana ivede fender
ofs c i
e ncea sitispr a ct
icednora napol ogis tforther ea la ndc ont inulngda ma ge
donet ot hee nvironme nta ndt oourcul t
ur al
, mor al,ands pi r
ituall i
vesi nt hena me
ofr ationa l
itya ndpr ogress.Ont hecont r
a r
y ,Iha ves tr
es sedt her ese archs howi ng
tha tsc ient
i st
sa reof te
na spr onetot hej udgme ntale 汀O rSa ndbi as esdi scussed
abovea slaype ople. Itispr ec i
sel
ybe caus es cienti
stsares ubje cttot hes amec og-
nitivel imi tati
onsa ndmor alfail
uresa so the r
st hatwee xpe riencea bomi na t
ions
suc ha st heUSgove mme ntf undedrese arc
hi nwhi chpl utoni um wa sl njeC t
edi nto
se r
ious lyillpa ti
e nts,a ndi nwhi chradi oactivec alcium wa sfedt or e tarde dc hil
-
dr en,a llwi t
houtt he irk
n owl edgeorc ons ent( Ma nn1 994) ・Ac e ntralpr inc i
pleof
sys tem dyna micsi st oe xami nei s
sues血. om mul ti
plepe r spe cti
ves ;toe xpa ndt he
bo unda ie
r sofourme ntalmode l
stocons iderthel ong-termc ons eque nce sa nd" side
effec t
s"ofoura ctions ,includingthei
re nvir onme ntal,cultur al,andmo rali mpl i
ca-
tions( Me adows ,Ri cha rdson,a ndBruc kma nn1 982).

1.
3.8 Def
ensi
veRouti
nesandhter
per
sonai
E
mpediment
s†oLear
ning
Leaningbygr oups,
whe thersyst
emd ynamicsisusedornot,c
anbet hwa r
tedeven
i
fpartl
CIPa
ntSrecei
vee xcel
lentinfoma t
ionfeedba
c kandreas
onwe llasindivi
du-
al
s.Wer el
yonourme ntalmodelstoint
erpre
tthelanguageanda c
tsofot hers,c
on-
st
ructmeaning,andinfermotives.However,asForres
ter(1
971 )argues,
Theme nt
almode li
sfuzzy.I
tisinc
omp le
te.I
tisimpreci
sel
ys t
at
ed・Fu r
ther
mo e
r,
wit
hinoneindi
vid u
al,ame nt
almodelchangeswit
htimea n
de venduringth
eflow
ofasl
n g
leconversat
ion.Thehumanmi ndassemble
saf e
wr ela
ti
onshipstofi
tthe
con
textofadisc
us s
ion.st
A hesubj
ectshi
ftssodoesthemod e
l・・・lE]achpart
ici
-
pan
tinac onve
rsati
one mploysadif
fer
entmen t
almod e
ltoint
erpre
tthesubject

Fundamenta
lassumptionsdi
fferb
utareneverbroughti
ntotheopen.
Ar gyr is( 1985) ,Ar gyr i
sa ndSc h6n( 1978 ),Janis( 1982) ,Sc hein( 1969,1 985,
1 987) ,andot hersdoc ume ntt
hede fensiver outinesa ndc ulturalassumptionspe o-
pler elyon,of tenunknowl ngly,t ointera ctwitha ndi nterprettheirexpe r
ienceof
othe rs.Weus ede f ensi
ver out i
ne stos avef a
c e,asser
tdomi nanceove rothers,ma ke
unt estedi nferencess ee ml ikefa cts,anda dvocateourpos iti
onswhi leappe arl
ngt O
bene utral. Wema kec onflictl
ng,unS tateda t
tr
ibutionsa boutt heda tawer ece i
ve・
Wef ailtodi stinguishbe t
we ent hes ense-da taofe xperie
nc ea ndthea tt
ri
butionsa nd
ge nera l
iza t
ionswer ea dil
yf or mf rom t hem・Wea voidpubl i
c l
ytestlngOurhy-
pot hese sa ndbe liefsa nda voidt hr eatenlngl SSueS・Abovea ll
,de f
ensivebe havior
invol vesc ove r
lnguPt hede fens ivenes sa ndma klngt hesei ssuesundi sc
us s
abl e,
eve nwhe na l
lpa rtiesarea wa rethe ye xist.
De fens i
ver outinesa res ubt l
e. The yof tena rri
vec loake dina pparentconc ern
andr espec tforot hers.Cons i
de rthes tr
a tegyc alledH ea
s l
ng-1n:H
I
fyouareabouttocri
ti
ciz
esome o
newhomi ghtbecomed e
fens
iveandyouwant
h
imtos e
ethepolntWit
houtundueres
is
tan
ce,don ots
tat
ethecri
tic
ismopen
ly;
ln-
s
tea
d,askquest
ionssuchtha
tifheans
wersth
emc o
rrect
ly,
hewillfi
gur
eoutwhat
y
oua r
enotsayin
g( Argyr
is,
Putnam,a
ndSmi t
h1 985,p・83)

Ch
apt
er1 Le
arl
l
lngl
nan
dab
out
Comp
lexS
yst
ems 33

Bute
asl
ng-
ino
fte
n
Creat
esthever
yd e
fensi
venes
sthatitisi
n t
endedtoavo
id,beca
usetherec
IPl
ent
ty
plCal
lyunder
sta
ndsthatt
heactoriseasln
g-i
nJn de
ed,easl
ng-1
nC a
nbes uc
ces
sfu
l
onl
yiftherecl
pl
entunders
tan
dstha theissuppos
edtoanswer仇eq ues
ti
onsina
par
ti
cularway,a
ndthisent
il
a stheun der
stand
ingtha
ttheact
orisnegat
ive
lyeva
lu-
at
ingtherec
ipi
entandacti
ngasifthiswerenottheca
se(Argyr
is,Put
nam,and
Smith1985,p.8
5).
De f
ens i
vebe havior,inwhi chthees pousedtheo iesweofe
r rtoot hersdi fferfrom
ourthe o
ie
r sinus e,pre ve ntsleai ngbyhi
m dingimpo r
tantinfor
ma tionfromot he r
s,
avoidingpubl ictestlngOfi mpor tanthypotheses ,andtacitl
yc ommuni catlngt hat
wearenotope nt oha vingourme ntalmode lscha l
lenged,De f
ensiver outinesof ten
yiel
dgr oupthink( J
a nis1 982),whe reme mbe r
sofagr oupmut uallyreinfor cetheir
curr
e ntbel
iefs,suppr es sdi ss
ent,ands ealt
he mselvesoff romthos ewi h di
t fe rent
viewso rpossibledisc onf ir
ml ngeVidence・De fensiverouti
nese nsuretha ttheme n-
talmode lsoft eam me mbe rsrema inillfom e d,a mbiguous,andhi dde n.Thus
lear
ningbyg roupsc ans ufe revenbe yondtheimpe dimentstoindividuall eml
a ng.

1.
3.9 h pl
ement
ati
onFai
lur
e
lnther el wor
a l
dde c isionsareof t
enimpl eme ntedi mpe rf
e ct
ly,furtherhindeing
r
leaml ng. Eve nifat eama greedont heprope rcour seofa ct
ion, t
hei mpleme ntat
ion
ofthe sede cisionsc a
nbede l
aye danddistortedast hea ct
ua
lo rgani
z at
ionresponds .
Loc ali ncentives,a s
ymme tr
icin丘)rmation,a ndpr ivateagenda scanl eadt ogame
playlngbya gentsthr oughoutas yst
em.Obvi o
us lyimpl eme ntat
ionf ail
uresca n
hurtt heo rganizati
on. I mpe r
fectimpleme ntat
ionc a nde f
eatthele a
ml ngPr ocessa S
we ll,be c
a uset hema na geme ntteame valuatingt heout comesoft he i
rde ci
sions
ma ynotknowt hewa ysi nwhi c
ht hedecisionstheyt houghtt heywe reimpl eme nt-
1ngWe redi st
o rt
ed.
Fi nal
ly,i nther ea lwor ldofi rr
eversiblea c
tionsa ndhi ghs takesthene edt o
ma intainpe rforma nceof t
enove rr
idesthene edtol e a
rnbys uppr essi
ngne wS trate-
giesf orfea rtheywoul dc ausepresentham e
r venthought he ymi ghtyieldgr ea
ti n-
sighta ndpr e
ve ntfutureha m.

lh
4 REQUJ
REMENTSFORSuccESSFULLEARNMG 弓
N
CoMPLEXSYsTEMS
Wef acegr avei mpedime nt
stole ml
a ngl nCOmPlexsystemsl ikeana ti
on,f i
rm,o r
fami l
y・Eve rylinkint hefeedbackl oopsbywhi chwemig htte a
mc a nbewe ake ned
orc utbyava ie
r t
yofs tu
rc t
ures
.Someoft hesearephysicalorinsit
t uti
onalfeatures
ofthee nvironme nt
一也ee lementsofdyna micc omplexit
y仙a treduceoppor t
uni-
ti
esf orc ontrolle
de xpeime
r nta
tion,pr eventusfrom leani
r ngthec onsequenc esof
oura ctions,a ndd ist
o r
ttheoutc omef eedbackwedor eceive.Somea rec onse-
que ncesofourc ul
ture,grouppr oc ess,andinqulr
yS 女ill
s.St i
llot
he rsarefu nda一
me ntalboundso nhuma ncognltlOn,pa rti
cula
rly血epoorqua li
tyofourme nt
al
ma psa ndouri nabi
lit
yt oma kecor rectinfer
encesaboutthedyna mi csofc ompl ex
nonl i
nea rsystems .
34 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

1.
4.1 h provi
ngtheLearni
ngPTOCer
'S:
Vi
rtuesofVir
tua一Wor一
ds
Wha tthena r
et her equlreme ntSfo rsuccessfullearnlnglnC Ompl e xsyste ms ?Ifwe
aretoc r
eateus efulpr otoc olsa ndt oolsforle a
r nl
nge fectivelyi nawor ldofdy-
namicc ompl exltyWemus ta ttendt oa l
loft hei mpe di
me nt stol ear
nl ng・Figur e
1-14Showshowt hel earningf ee dbackswoul dope ratewhe na l
lthei mpe dime nts
toleamlnga r
ea ddr es s
ed. Thedi agramf eat
uresane wf eedba ckloo pcrea t
edbyt he
useofv i
rtualwor lds .Virtua
lwo rlds(t
het em i
r sSc h6n'S[ 1983] )arefom a lmod-
els
,simulat
ions ,or" mi crowo r
ldsM( Papert1980) ,inwhi chde ci
sionma ke rsc a
nr e-
fre
shde ci
sion-ma ki ngs kill
S, conduc texpe r
ime nts,andpl ay. Theyc anbephys ical
mode l
s,rol
epl a ys,orc omput ers imula t
ions.Ins ystemswi t
hs i
gnific
a ntdyna mi c
complexit
y, Comput e rsimul ati
onwi llt
ypi c
all
ybene e ded(仇Ol l
ghthe r
ea r
eno table
excepti
ons,suc ha st heBe e rDi stri
butionGa me( Ste-a n1 989b)a ndt heMa inte一
れanceGa mede scri
be dins ection2. 4,alongwi thr ole-pl
ay/c omput erhybr idssuc h

FI GURE1- 14
1deal i
zedl eaml ng Rea一Wor 一d
Pr OCeS S Unk
nownstr
uct
ur
e
Dyn
amiccompl
exi
t
y
Ef fecti
velear nEng med
Ti elay
s
involves l
nabl
l
it
ytocon
duct
cont
ro
ll
ed
e
xper
i
me nt
s
con t
inuous
exper i
ment ati
on
inbot hthevirtuaf
wor l
dandr ea一
wor l
d.Feedbac k
frombo thin f
orms Virt
ualWor 一
d
thedev e一
opmen t Kn
ownstr
uct
ur
e
ofmen t
al Va
ri
abl
ele
velof
compl
exi
t
y
Co
ntr
o‖
edexper
imen
ts
model s,f
or mal
mode一 s,and
thedes i
gnof
exper i
men tsfor
thenex ti
teration. Deci
sions InformationFeedback
RealWorl
d: Vir
tua日Worl
d: Vi
rt
uadWorld: RealWor一
d:
l
mplement
at
ion P er
fec
timpl
ement
at
io
n Compl
ete, Sel
ec
ti
veperc
ept
ion
f
ai
lu
re Cons
ist
enti
nce
nti
ve
s a
ccur
ate, Mi
ssi
ngfee
dback
Gamep l
ay
lng Co ns
ist
entap
p一i
ca
ti
on i
mmediat
e De一
ay
I
ncon
s i
st
enc
y o
fdeci
sio
nrul
es f
eedb
ack Bi
as,
dlS
tOr
tOn
I ,e
rr
or
Per
fo
rmancel
S L e
a r
nl
ngCanbegoal Ambi
gui
t
y
9
0al

Sirat
egy,St ruct e,
ur Ment alModel s
DecisionRul es Mapp
ingOHe ed
backst
ru
ct
ure
Di
sci
pl
i
n edappl
l
Cat
ionof
Simul
at
10
nu se
dtoinf
er s
ci
ent
lf
lCreas
oni
ng
dyna
mlCSOfme n
tal Di
scu
ssabil
i
tyofgr
oup
mode一
scorr
ect
l
y p
roc
ess,defe
nsi
vebeha
vio
r
Cha
pte
r1 Le
arnl
ngl
nan
dabou
tCompl
exSys
tems 35

asFi shBa nks ,Ltd・ (Me adows ,Fi dda ma n, andSha nno n1 993) ・ Ma nyoft het o ols
ofs ys t
e md yna micsa rede sign edt ohe lpyo ud eve lo pus eful ,re l
ia ble ,
a nde ffe cti
v e
mod elst os ervea svi rtua lwo r
ldst oa i
dl e arnlnga ndpo li
c yde s
ign.
Ⅵr 山a lwor ldsha ves eve ralv irt
ue s. Fir st
,t he ypr ovidel ow- cos tla bo rato ries
forl earnl ng. Th evi rtua lwo rlda ll
o wst imea nds pa c et obec ompr essedo rdi lated.
Ac tionsc a nber epe atedu nde rthes ameo rd i
ffe rentc ond itions .Onec ans topt he
ac t
io nt or e le
f ct.De cisio nst hata reda nge ro us, inf ea sible ,O rune t
hi c
a lint her eal
sys t
e mc anbet akeni nt hevi rt
ua lwo r l
d. Thusc on tro llede xpe rime ntati
o nbe co me s
pos sible ,a ndt het imed elaysi nt hel e arnlngl oo pt hr ought her e alwo rlda red ra-
ma ticallyr educ ed.Int her ealwo rldthei rre versibi lityo fma nya c io
t nsa ndt hene e d
toma int inhi
a ghpe r foma
r nc eofte no ve r
r i
d et hegoa lo flea i ngbypr
m eve n tlnge x -

pe ime
r nt swi thun t
riedpos sibili
tie s("Ifi ta in'tbr o ke, do n' tfix t)
i " .Int hev i
urt a l

wo rldyouc ant rystrate gie sthatyo us uspe c twi llle adt opo orpe rf orma nc eo re ve n
(simul at ed)c atast
rophe・ Of tenp us hingas ys temi ntoe xtr emec ondi tionsr ev eals
mo reabouti tsstructur ea ndd ynami c stha ni nc reme ntla
a d jus tme nt stos uc ce ssful
strategle S.Vi rtualwo rldsa ret heonl ypr actica lwa yt oe xpe r ienc ec a tastro phe
ina d vanc eoft her ea lthi ng.Thusag rea tde a lo ft het i
mepi l
o tss pendi nf lig ht
simul ato rsi sde votedt oe xtremec ond i
tionss uc ha se ngi nef ailureo re xpl osiv e
de compr e ssion.
Virtua lwo rldsp rovi d ehi gh-qua lityo ut comef e e dba ck. Int hePe opl eEx p71
e SS
Manage me ntFl i
ghtSi mul ator( St erma n1 988 a), fo re xampl e ,a nds i
mi la rs ys t
e m
dy nami c ss imul a t
ions ,pl aye rsre ce i
vepe rf ect, i
mme diate,und istorted,a ndc o m-
pleteout c omef e e
d ba ck. Ina na ftemoo nonec anga i nye arsOfs imul ate de xpe ri -

en ce.Thed e greeo fra nd omva r


ia t
ioni nt hev irtua lwo rldc anbec ontrolle d. Vi rt
ua l
wo rldsof fert hel ene
a rg reaterc o ntrolo ve rs t
ra tegy ,le adt omo rec ons iste ntde ci-
sionma king, andde teri mpl eme nta ti
o nfa il
u rea ndga mepl aylng. Inc ont ra sttot he
realwo rld, whi ch,likeabl ackbox, ha sapo orlyr e so lve ds tuc
r tur e,virtua lwo rl
ds
canbeo pe nbox eswhos ea ssumpt lOnSa reful lykno wna ndc a ne venbemod if
ie d
by血el e arIler.
Ⅵr tua lwor ldsf orl e aml nga ndt ra i
nl nga reC OmmOn pla cei nt hemi li
ta ry,l n
pilott r
a inlng, 1
npowe rpl anto pe rati
ons , andi nma nyot he rr e alt i
met a skswhe re
hu ma no pe ratorsint erac twi thc o mpl ext e chni cals ys tems .Vi rtua lwo rldsa rea l
s o
commo ni npr o fessi
o nss uc ha sa rchitectur ea nde ngl ne enngt ha tle ndt he ms elve s
tot heus eofph ysicalmode ls(Sc h6n1 98 3 ).Theus eofvi rtua lwo rldsi nma n-
age ri
a lta sks, wh erethes imul at
io nc ompr es sesint omi n uteso rho ursd yna mi cse x-
tendingove rye arso rde c ade s,ismo rer e ce nta ndl e s swi de lya do pted・ Ye tt he se
arep rec ise lyt hes ett
ln g SWh ered yna micc o mp l
e x ltyl Smostprobl ema t
ic,whe re
thel eain
m gf ee dback s de sci
r beda b ov ear el east efe c tive, andwhe rethes ta ke sa re
h
igh
est
.
1.
4.2 Pi
tt
all
sofVi
rt
ualWor
lds
Virt
ualworldsareefect
ivewhe nt
heye ngagepeoplei
nwha tDeweyc all
ed" r
e-
necti
vethought"andwha tSch6n(1992)calls"r
ele
f ct
ivec onver
sat
ionwi ththe
si
tuat
ion.
"Thou ghsimulati
onmo del
sa ndvirtua
lworldsma ybenece s
saryfor
efect
ivelea
ml ngindynamicll
a ycomplexsystems,t
heyarenotsuff
ici
enttoo ver
-
comet hef
la wsi nourme ntalmodels,scie
ntif
icreas
onlngS ki
lls
,a ndg roup
prOC
eSSeS

36 P
artI P
ers
pec
ti
vea
ndP
roc
ess

Obvi ous ly, whi l


et hev ir 山a lwor lde na ble sc on t
rol l
e de x pe rime nt ation, i
tdoe s
notr e qul ret hel earne rt oa ppl yt hep rlnC iple sofs cient ificme tho d. Ma nypa rtic i
-
pa n tsi ns ys t
e mdy na mi cspr o jec tsl ac kt ra inlngl ns cient
if icme tho da nda wa rene ss
o ft hepi tfal
lsi nt hed e signa ndi nte rpr eta t
io no fe xpe rime nts .Ac o mmo nlyob-
se rve dbe ha vio ra mongmo d eler sa ndi nwo rks ho psus i
ngma na g eme n tfli ghts im-
ul ator si st hevi de oga mes ynd ro mei nwhi c hpe opl epl ayt o omuc ha ndt hi nkt oo
littl
e. Pe opl eof te ndono tt aket imet or ele
f cto nt heou tc omeofas imu la tion, ide n-
tifydi s cre panc ie sbe twe e nt heo ut come sa ndt he ire x pec tatio ns ,f ormul atehy-
pot he se st oe x pl ainthed iscre pa nc ies, andt he nde vi see xpe rime n tst odi scrimi na te
a mo ngt hec ompe tl
nga ltema tive s .Efe ctivel e am1 ngus ingS ys temd y na mi cswi l
l
o ftenr equl ret rain ingf o rpa rtlCIPa ntSi ns c i
e ntificme tho d. Pr oto co lsf o rtheus eo f
simul a tionss ho ul dbes truc ture dt oe nc o ur agepr ope rpr oce du re ,suc ha ske eping
labo ra to ryno t
e bo o ks,e xpl icitlyf or mul atingh ypo these sa ndpr e sent lngt he mt ot he
gr ou p,a nds oo n.
De fe nsiver o ut
ine sa ndg rou pt hi nkc ano pe r atei nt hel e aml ngl abo rato ryJ ust
a sint her e alo rga nizatio n. Ind e e d, pr otoc o lsf o re fe c t
ivel earnl ngl nV i
r tua lwo rlds
suc ha spubl ict e sti
ngO fhy pothe se s,a c co unt a bi l
ity,a ndc o mpa r isono fd ife re nt
strate gl eSC anbehi g hlyt h rea te nlng,i nduc ingde fens iver ea ctio nst ha tp rev ent
lea i ng(
m Isaac sa ndSe nge1 992 ) .Theus eofs ys t
e md yna ic
m st os timul atel ea rn-
1ngl nO rga niz atio nso fte nr eq ulr eSme mbe rsoft hec lie ntt eamt os pe ndt imea d-
d resslngt he i
ro wnde fe ns ivebe ha vio r.Ma na ge rsuna ccus to me dt odi s cipline d
sc ientificr e aso ninga nda no pe n, tus
r ti
nge nvi ronme ntwi thl e rn
a i
nga Si tsgo lWi
a l
l
ha vet obui l
dt he seba sics ki llsbe f oreas yste md yna mi csmode l10 ri nd e ed,a ny
mode l-c anp roveus e ful. De ve lo pl ngt he ses killst ake se f
fo rta n dpr ac tice .
St ill,se t
tlngSWi thh ighd yna i cc
m ompl exl tyC anga r blet her ele
f ctivec onve r-
sa ti
o nbe t
we ent hel earne ra ndt hes itua tion. Lo ngt l
med e
la ys ,C aus e sa nde fe cts
tha ta red istanti nt i
mea nds pa ce ,a n dt hec onf o und i
nge fe ctso fmul tipleno li
n n-
e arf e edba cksc ans lo wl e aml nge ve nf o rpe o pl ewi thgo odi ns ighta ndg r
o up
pr oce sss kills.Le arnlngl nVi rtua lwor ldsc a nbea cc eler a
te dwhe nt hemod eling
pr oce ssa lsohe lpspe opl el e anho wt or e pr ese ntc ompl exf e ed ba cks truc tur esa nd
und e rsta ndt he iri mpl ica tionsr a the rt ha ns impl ypr e s
e ntlngt her e sult so fa na na ly-
sis .Tol e ani ndyna mi ca llyc ompl e xs ys temspa rtlCIPa ntSmus tha v ec o nf i
d enc e
tha tthemod e li sa na ppr o pna ter e pre se nt ationoft hepr obl e mt he yc area bo ut。
The ymus tbe lievei tmi mi c st her e leva ntpa rtsoft her e alwor ldwe lle no ug ht ha t
thel e ssonse me rgingf ro mt hev irtua lwo rlda p plyt other ea lo ne . Tode v elo ps uc h
conf ide nc ethevi rtualwo rldmus tbea no pe nboxwhos ea ssumpt io nsC a nbei n-
spe cte d, Criticiz ed, andc ha ng ed. Tbl ea n, p∬t lC lpa ntSmus tbe c omemod e l
e rs,no t
me r
e lypl aye rsi nas imul a tionga me .
Inpr ac t
ice ,e ffectivel e arni ngf ro m mode lsoc c ursbe s t,a ndpe rha pso nl y,
whe nt hede c isio nma ke rspa rtlC lpa tea c tive lyi nt hede velo pme nto ft hemod e l
.
Mod elinghe rei nc lude st hee lic itatio noft hepa rtic l
pa ntS 'exi stlngme nt almod els,
inc l
ud inga rti
c u latingt hei ssue s( pr obl ems tru ctur ing) ,se lectingt hemod elbo und-
arya ndt imeho rizon,a ndma ppl ngt hec aus als tructur eoft her e l
e va nts ys t
e m.
Al ongwi tht ec hni que sde ve lo pe di ns ys te m dyna mi cs, ma nyt o ol sa ndp ro tocol s
forg r oupmode l-buildi nga reno wa va ila ble ,i nc ludi ngc a us all oo pd i agra ms ,
pol i
c ys t r
uc tur edi agra ms ,i nte ra ctivec omput erma ppl ng,a ndva rio usp r oble m
struc turi nga nds o 氏s yste msme tho ds( s ee, e.g. , Che ckla nd1 981 ; Ede n, Jo ne sa nd
Cha
pte
r1 Le
aml
ngl
nanda
boutCompl
exSys
tems 37

Si
ms1 983;La
ne1994;Morec
rof
t1982;Morec
rof
tandSt
erma
n1 99
4;Reaga
n-

Ci
rinc
ioneetal・1
991;Richmond 1
987,1993;Rose
nhe
ad1 98
9;Seng
ea nd
St
erman1992;a
ndWo l
st
enhol
me1990).

1,
4,3 WhySj
muZ
ati
ont
sEssent
はI
El ic i
tinga ndma ppi ngt hepa rticIPan tS'me n t
a lmode ls,whi lene cessa ry,isf arf ro m
suf fic ient. Asd isc us seda bove , t
het empo ra la nds pa ti
albo unda riesofo u rme nt al
mode lst endt ob et oona rro w. The ya red yna mi callyd efi
c ient , omi ttingf ee dba cks ,
timede lays , accumul ations ,andno nl inear iti
e s.Theg reatv ir tueo fma nyp ro toco l
s
a ndt ool sf ore l
icitationi st he irabi l
ityt oi mpr o veo urmode lsbye nc o uragl ngPe o-
pl et oi dent ifyt hee leme ntso fdy na mi cc o mpl exl tyno rma llya bse ntf romme n ta
l
mode ls.Howe ve r,mos tpr o blems tructur lngme thodsyi e ldq ua litativemo de l
s
showi ngc a us alre l
a ti
o nshi psbu to mi ttl
ngt hepa rame t
ers ,func ti
o na lfo rms , exte
- r
na li n put s,a ndi nitialc o nd it
io nsne ede dt of ullys pe c
ifya ndt estthemod el.Re -
ga rd le sso ft hef ormoft hemo delo rte chni qu eus ed, ther esul to fthee l
icit
a tiona nd
ma ppi ngpr o cessi sne ve rmo ret hanas eto fc aus ala tt
ributi ons , i
ni tialhy po t
he ses
a bo utt hes truc t
u reo fas ys tem, whi chmus tthe nbet ested.
Simul a t
i oni st heo nlypr a ct
ic alwa yt ot estt he semode ls ・Thec o mpl e xltyOf
ou rme nta lmod e lsva stl
ye xc eedso u rc apa c ityt Ounde rstandt he iri mpl ic ations .
T ypi c lc
a onc eptua lmode lss ucha sthet ypeo fc a us aldiag rams howni nFi g u rel 16
ar et ool argea ndc o mpl e xt os imu l
ateme nt ally.Wi thouts imul ati
on, eve nt hebe s
t
c onc e pt ualmod e lsc ano nlybet esteda ndi mpr ove dbyr elyi ngo nt hel e arn l
ng
fT
e ed ba c kthr oug ht her e alwo rld. Asweha ves een, thisf eedba cki sve rys lo wa nd
of tenr e nde re dine fe ctivebyd yna mi cc o mpl exlty ,ti
mede la ys,i na d equa tea nd
ambi guousf e edba c k,poo rr ea soningS kills ,de fe nsiver e act ions ,a ndt hec ostsof
ex pe rime nt ation. Int he sec ircums tanc ess imul ationbe come st heo nl yr eliabl ewa y
tot e sthypo the sesa nde va lua tethel ike lye fe ctsofpol i
c ies.
So mes c holar sa rg uet ha tf orma lmod e li
ngc ana tbe s tpr ovideq uant itative
pr ec isio nwi thinpr eexi stl
ngP r oblemde fini t
io nsbutc anno tl e adt of unda me ntally
ne wc o nce ptions( forva riousvi ewss eeDr e yfusa ndDr e yfus1 986a ndt hed is
c usI
sic-ni nLa ne1 99 4) .Ont hec ontrary ,f o
r ma li zingqua l
itativemode lsa ndt e sti
ng
the mv ias imul ationo ftenl e adst or adi calc ha nge si nthewa yweun de rstan dr ea レ
1ty.Si mul a tions pe edsa nds trengt he nst hel ea rningf eedba cks .Di screpa nc ies
be twe e nf o rma la ndme nt almode lss ti
mul a t
ei mpr ove me nt si nbo th,i nc luding
cha nge sinba si
ca ssumpt lOnSS ucha smo de l bo unda ry,timeho ri
z on, andd yna mi c
hy po the ses( seeFo r r
e ster1 98 5a ndHo me r1 996f o rphi los o phya nde xa mpl es )

Wi thoutt hed isci
pl inea ndc ons trainti mpos e dbyt her lgO rO uSt e Stlnge na bl edby
simul a tion, itbe c ome sa llto oe asyf わrme nta lmode lstobed rivenbyi deol og yo r
un co ns c iousbi as.
So mea rguet ha tf orma li
z ationf orc est hemode l
e rtoo mi timpo r tanta spe ctso f
thepr obl emt op re servet r actabilitya nde na blet he o re
mst obepr ove do rt oo mi t
so ftva riabl esf T
orwhi chnon ume r ic
a lda tae xist.The sea rei nde edda nge rs.Thel it
-
erat ureoft hes ocia lsc i
e nc esi sre pletewi thmode lsi nwhi che lega n tthe ore msa re
de rive df r
omq ue stiona blea x ioms ,whe res impl icitydo mi na te sut i
lity ,andwhe re
va riabl e sknownt obei mpo rta nta r
eI gno re dbe ca useda tat oe sti
ma tepa rame ters
areuna vai lable.Sys t
e m dy na mi cswa sde signe ds pe cificallyt oove rcomet he se
38 P
art
IPe
rsp
ect
i
vea
ndP
roc
ess

limi tationsa ndf rom t hebe ginnl ngS tres sedt hede ve lopme ntofus ef ulmode ls;
mode l
sunc ons trainedbyt hede ma ndsofa na l
yt i
ct r
ac tabi l
ity,ba sedonr e alis
t i
ca s-
sumpt ionsa bo uthuma nbe ha vio r,gr ounde dinf ields t
udyofde cisionma king,a nd
ut i
lizlngt hef ull rangeofa va ilabl eda ta, notonl ynume ric alda ta,tos pe cifya nde -s
tima ter ela ti
ons hips( seeFo r reste r1 961 ,1 98 7) ・
Somepe o pledon' tbe li
e vet ha tmode lsofhuma nbe ha viorc anbede velo pe d.
Si mul aio
t nsofna turala ndt ec hni ca ls ys temss ucha st hec lima t
eora noi lref i
ne ry
ar eba se donwel l -unde r s
toodl awsofphys ics,but ,itisa rgue d,the rea renoc om-
pa rablyr e liablel awsofhuma nbe ha vior .Thi svi ewove restima tesourunde r
s t
a nd-
1ngOfna turea ndunde re stima test her egul ariti
esi nhuma nde ci
si onma king. As
Ke nne t
hBoul di ngpol ntSOut , HAnyt hi ngt ha te xist
sispos si
ble・MYouwi lls eema ny
exa mpl esofmode lsofhuma ns ys te mst hr oughoutt hi sbook( s
e ea lsot hemode ls
inLe vinea ndFi tzgerald1 992; Robe rts1 978; La ngleye ta l・198 7;St e ma n1 985a;
Home r1 985;a ndma nyoft hemode lsc itedi nSa st
rya ndSt ema n1 993) .
Isitpos sibl et ole arne fe c t
ive lyi nc ompl e xsettingsWi t
ho uts imul ation?Ca n
theus eofpr obl e ms truc t
ur lngme thods ,elicitati
ont e chni ques ,andot he rqua lit
a -
tives ys temsme thodsove rcomet hei mpe dime ntstole arni ng?I fintui tioni sde ve l-
ope dhi ghl ye no ugh,i fs ys te mst hi nki ngl Sinc orpor atedi npr ecol legee duca tion
ea rlye nough,o ri fwea ret a ughthow t or ec ognlZeaS etOfH sys t
e ma rche type s H
(Se nge1 990) ,wi llwebea bl et oi mpr oveouri ntuitiona boutc ompl e xdyna mi cs
enought or ende rs imul ationunne c es sary?
Thea ns we ri sclea r
lyno. Iti st ruet ha tsys temsthi nki ngt echni ques , i
nc ludi ng
sys tem dyna mi c sa ndqua li
t ativeme thodss uc ha ss of ts ys t
emsa na lys is,C a ne n-
ha nc eouri ntui tiona boutc ompl exs itua tions,J ustass tudyi ngphys icsca ni mpr ove
ouri ntui t
iona boutt hena tura lwor ld.14AsWol s t
enhol me( 1 990)a rgue s ,qua l
itative
sys temst ool ss houl dbema dewi de lya va ilables otha tt hos ewi thl i
mi tedma the一
ma ti
c alba c kgr o undc anbe ne f
itf rom t he m.Ia m as t
r onga dvoc atef ort hei ntro-
duc t
ionofs ys te m dyna mi c sa ndr ela tedme thodsa ta llle velsoft hee duca ti
ona l
sys tem. Ye teve ni fwea llbe ga ns eriouss t
udyofphys icsi nki nde rga rt
e na ndc on-
tinue di tthr oughaPh. D. ,iti sl udi c roust os ugges ttha twec oul dpr edic tthet r ack
ofahur ric aneorunde rst
a ndbyi nt uitiona l
onewha tha ppe nswhe nt woga l axies
col li
de.Ma nyhuma ns yste msa rea tl e asta sc ompl e x・Eve ni fc hi ldre nl ea rnt o
thinki ns ys temst er
ms - agoa llbe lie vei svi tallyImpor tant-i twi l
ls t
illbene c -
es saryt ode ve lo pf orma lmode ls,s ol ve dbys imul a
tion,t ol earna bouts uchs ys -
tems .
Mos timport
ant,whenexperi
me ntationinrea
lsystemsisinfeasi
ble,
simulat
ion
becomesthema in,andpe r
hapstheonl y,wa yyouc andisco
ve rforyoursel
fhow
complexsyste
mswor k.Thealtenativei
r sr
otelearnl
ngba sedont heauthori
tyof
thetea
cherandtextbook,amethodtha tdull
screat
ivlt
ya ndst
untsthedevelopment
oft
hes cie
nti
fi
cr easonl
ngSkil
lsneede dt ol
earnaboutco mpl
e xi
ty.

14
suchknowledgeofbasi
cph y
sic
sisdesp
erate
lyneeded
.Wh enask
edtheques
ti
onHIfapenis
dr
oppedonthemoon ,
willi
t(a)noata
wa y;(
b)fl
oatwh e
reiti
s;(C
)fal
ltot
hesurf
aceoft
he
moonH48o
? utof168St
u d
e nt
sinphys
icscou
rsesati
owaS ta
teUniver
sl
tygav
eincorr
ecta
nswer
s・
Ty
pica
l s
tud
entexpla
nati
onswe r
e"Theg r
avl
tyOfthemo o
nc a
nb esidt
a obeneli
g gi
bl
e"and"The
moon'
sav a
cuum,ther
eisn oext
ena
r lforc
eonthep e
n・Theref
oreit
il
w llo
fatwhereiti
s.
"(Par
te
e,
pe
rso
nalcommun i
cati
on,1992)
.
Ch
apt
er1 Le
arn
ingl
nan
dab
out
Comp
lexS
yst
ems 39

Thei mpl i
cati
onsf ort
hisbooka recle
ar.Sys t
em dynami csisnotas pecta
tor
sport:Thr oughoutthebookIha vetr
iedtoe ncouragethea cti
vepa r
tic
lpati
onof
you,t here ader
・Youwi l
lfi
ndCha lle
ngesi neachc hapter
-exa mplesforyout o
conside randwo rkthroughyoursel
f,suc
ha sthec hickenande ggcausalloopdia-
grami nFigure1 -
6a ndtheWas oncardpuz zl
ei nFigureト1 3.Someoft heseare
fol
lowe dbyas uggestedres
ponse.Othersarenot.Asyouwo rkthr
ought hebook,
extendt hee xa
mpl es.Buil
dthemode ls・
Expe ri
me ntwi t
hthe m.Applyyours kil
ls
tone wpr oblemsa ndne wiss
ues・And,mos tofall,havefun・15

1.
5 SuMMARY
Compl exdyna mics ys t
e mspr es entmul t
ipleba rri
erst ol e arnlng.Thec hal l
e ngeof
betterlngt hewa ywel eana boutt he ses ys t
e msi sitse lfac l
a ssi
cs ystemspr oble m.
Sys tem dyna mi csi sapowe rfulme thodt oga lnus efuli nsightintos itua tionsof
dyna mi cc ompl exltya ndpol ic yr esistanc e.I tisinc rea s
lngl yus edt odes ignmor e
succ ess fulpol i
cie sinc ompa niesa ndpubl icpol icys e tt
lngS .Howe ve r,noone
me thodi sapa nac ea.Ove r
coml ngt heba rr
ie rstol earnl ngr equlr
e SaS ynt hesisof
ma ny me thodsa nd d iscipline s,f rom ma thema ticsa nd c omput ers cienc et o
psyc hol ogya ndor ganizationalt heo ry. The or et
icals tudiesmus tbei ntegra t
e dwi 仙
fie
ldwor k・I nte
r ventionsi nr ea lo rga niza ionsmus
t tbes ub j
ec t
e dtor igor ous
follow- upr esear
c h.
Thef ieldofs ys t
e mdyna mi csi sitse l
fdyna mic. Re ce nta dvanc esinint eractive
mode ling,t oolsforr epre se
nt ati
onoff e edba c kstruc t
ur e,a nds imul ati
ons of t
wa re
ma kei tpos si
blef ora nyonet oe nga gei nt hemode lingpr oces s.Cor porations ,uni t
vers i
ties ,a nds chool sa reexpe r
ime nt lngVl gOr OuSly・ Thel i
br aryofs uc cess full n-
ter
ve nt ionsa ndins ightfulresea rchi sgr owl ng. Muc hf u rtherwo r
ki sne ede dt ot est
theut ilityoft hetool sandpr otoc ols,e valua tethe i
ri mpa ctoni ndividuala ndor ga -
nizationa ll e a
rning,a ndde velope fe c t
ivewa yst otra inot he rstous ethe m. Ne ve r
befbr eha vet hec ha l
lenge sofouri nc rea s
ingl ydyna mi cwor ldbe enmor eda untlng.
Ne ve rbe f oreha vet heo ppor tni
u tiesbe engr eater.It'
sa ne xc l
tlngt i
met Obel ear n-
1ngl na nda boutc ompl e xsys t
e ms .

1
5Th
eacco
mpa
nyi
ngCD-ROMandweb
slt
e(ht
t
p://
www.mhh
e.c
oI
〟st
erma
n)i
ncl
udet
hemo
del
s
d
eve
lope
dint
het
ext
ands
imul
at
io
nsof
twa
reyoucanuset
oru
nandex
ten
dth
em.
Sぎ
§書e
-
三?呈互
_
- き
き一
語員i
_
t
3i
主だ
§言訳Ae
喜iL
l
呈呈

lSystemd ynamic s]isan a pproacht hats hould helpi ni mpor t


antt op-
man ageme ntpr oblems...Thes olu
tionstos mal lproblemsyi elds mall
rewayds .Vef
To ftenthemos timpor t
antp71
0blemsar ebutlit
tl
emor edlMi c
ultto
handlet hantheu nimportant.
Man ylpeople]predeter
mineme diocreresultsby
sett
ingini t
ialgoalstoolow.Theat ti
tudemu stbeoneo fenter
pr i
sede si
gn.The
expectationshouldbef orma jorimpr ove
me nt...Theat ti
tudethatthegoali s
toe xplainb ehav i
o73Whi chi sfairl
yc ommo ni nac a
de micc ircl
es,isnot
su
j f
icie
nt .Thego alshouldbet oft
'ndma nageme ntpoli
ciesandor ganiz
at i
onal
st
ruc t
ure sth
atlea dtogreaters uc
c e
ss.
-J ayW. For
rest
er(I
nd u
stri
alDynamics,1961,p.449)
.

Thi schapterpre s
entst
hreec as
es t
udiesoft hes ucc e
ssfulappl icati
onofs yst
emdy-
nami cstos olveimpor t
antrealwor ldprobl e
ms .Thec asess pa nar angeofindus-
tr
iesa ndissue s.Theyill
ustra
tedifferentconte xtsfortheus eofs ys t
em dynamics
anddi ff
erentmo del
ingprocesses,
froml a r
ge ,dataintensivemode l
stos mal
lmod-
els,1nte
raCtivema nageme ntf
lights i
mul at
or s
,a ndr ole-
pl a
yl ngga mes.Thec a
ses
i
llustrat
ehows yst
emdyna micsc anbeus e
dt ohe lps ol
vehi gh- s
takesprobl
emsi n
realtime. Thec as
esill
ustrat
e血epr lnCiplesdi s
c ussedinc ha pt
er1a ndpreview
ma nyoft het oolsandme t
hodsdi scussedins ubse quentcha pte rs
.

2.
1 AppLI
CAT!
ONSOFSysTEM DYNAMI
CS
S
yst
emdyna
mic
sha
sbe
ena
ppl
iedt
ois
sue
sra
ngi
ngf
romc
orpor
ates
tra
tegyt
othe
dyna
micsofdia
bet
es,f
rom t
hecoldwarar
msrac
ebe t
weentheUSandUSSRto
t
hecombatbet
weenHIVandthehumanimmunesys
tem.Sys
temdyna
micsca
nbe

41
42 Pa
rtI P
ers
pec
tiv
ean
dPr
oce
ss

applie
dt oanydynamicsystem,withanyt
imeandspat
ials
cal
e.I
ntheworl
dof
businessandpubl
icpoli
cy,syst
em dynami
cshasbee
nappli
edtoi
ndus
tri
esf
rom
air
crafttozi
ncandiss
uesfromAI DStowelf
arere
for
m.l

De veloplnga ni ns ightfulmode lisdifficulte nough;us l


ngmode l
ingt ohe l
p
changeor ga nizati
onsa ndi mpl eme ntnewpol ici
esi seve nha rder.Thegr ea t
estpo-
tentialforimpr ove me ntc omeswhe nt hemode l
ingpr oc essc hangesde eplyhe ld
me ntalmode ls.Ye tthemor ef undame ntaltheme ntalmode lyouc halle nge,the
mor ede f
ens ivet
hec li
e ntma ybe. Tor e
solvet hedi l
e mmat hec l
ientsmus tdiscover
theins i
ghtsf orthems e l
ve sbya cti
vepa rt
iclpationi nthemode li
ngpr oce ss .
Thisc ha pterpr esent st hre
ec ases t
udiesi llustrat
lngt hepr ocess.Ea cha d-
dresseda nimpor t
antr ea lwor l
di ssue.Eachi nvolve dadi fe rentconte xta ndthe r
e-
foreus edadi ferenta ppr oach・Ye teacha l
s os uccee dedini nvolvingt hec li
entsas
partnersinthemode li
ngpr oc e
ss ,
inc hanglngl ong-es t
ablishedme ntalmode ls,and
inge nerat
lngS i
gnificantbe neft
i.

2.
2 AuTOMOBI
LELEASI
NG STRATEGY:
GoNEToDAY i ,
lEREToMORROW2
Int he1 990sane w wa yt obuyc arse me rge dint heUni tedSt a t
es-t heus e dc ar
supe rst
ore. Na ti
ona lc hainsl i
keCa r
Ma xandAut oNa ti
o nofe re dal arges election
ofc lean,lowmi leagel a
temode lc ar
swi t
hwa rrantie s
, roads idea s si
sta nc epl ans ,
andot hera me nitiestraditiona l
lya va i
lableo nl ytone wc arbuye rs.Supe rstores ales
grewf r
om not hingi n1 992t omo retha n$1 3bi l
lioni n1 998.I nt ernetc a rve ndo rs
bega ntos prlngupa SWe ll.Ma nya nalystsbe li
evedt hec ombi na ti
onofs upe rstores
andi nternets aleshe ralde dar evolut i
oni nt her etaila utoma rke t.
In1 995S omes eniorma nage rsa tGe ne ralMot o rswe rec onc e r
ne da bo utt he
impa ctofthes upe rst
o resonne wc arsales・Woul dt he yc utintoGM' sc orema rke t
?
Woul dtheyf or cepr lCeSdown?Howc ouldGM r e spond?RonZa rella,t henvi ce
presidenta ndgr oupe xe cutivefo rNo rthAme ricanve hicles ales ,service ,a ndma -r
ke t
ing( VSSM)a ndl aterpr omot edt opr eside ntofGM' sNor thAme ric anr e gion,
ne e
de dawa yt oe xami net heseis sues.
The rewa slittleres earchont heus edc a rma rke ta vailablet ohe lp.Forma ny
deca desthene wa ndus edc arma rketswe reonl yl oos elyc oupl e dbe ca us epe ople
tende dtokee pt he irc arsal ongt lme. Ma rke tresea rchi nthee arly1 990ss howe d
newc arbuye rswe r
eke eplngthe ircar sana verageofmor etha n6yea r s・Thebul k
ofus edc arsoff e
r edfors a l
ewe re40rmo reye arsol da ndwe repoo rs ubs titutesf or
newc ars.Thepr evailingme ntalmode lint hea ut oi ndus try,I ncludingGM,wa s

l
Richards
on( 1
996),
Ro b
erts(197
8),a
ndMo recr
ofta
ndSte
rman(1
994)
, a
mo ngot
her
s,pr
ovi
de
e
xamplesoftheappl
ic
ati
onofs y
stemdynamic
stoimp o
rt
antp
robl
emsi
nawi deran
geofi
ndust
ri
es
a
ndpublicpol
icyis
sTes
・Mo s
ek i
lde(1
996)des
crb
i e
sappl
ic
ati
onsi
nphys
icsan
db io
log
y・For
d
(
1999
) desc
rib
e se
nvlr
Onmentalappl
ic
ati
ons.
2
Thisc a
seisbas
edonthewo rkofth
eGe ne
ralMo t
or
sStr
at
egySupp
ortCent
er,l
edbyNIC
k
P
uda.
rⅠ'mg ra
tefu
ltoNickandGMf o
rpermis
si
o ntopr
ese
ntt
hecas
eandtoNickandMarkPai
ch
f
orhe
lplnitsprepa
rat
io
n.
Ch
apt
er2 S
yst
emDyn
ami
csi
nAc
ti
on 43

thatautoc ompa nieswe reinthebus i


nessofs elli
ngne wc ar s
;theve hiclespe o
ple
tra
de dinwe reo lda nde ffe
c t
ivelydi s
appe are
di ntoasepa rates ystem, theus edc a
r
ma rket
.H The rea rer eall
ytwoma rkets一me wa ndus ed,"thee xe cut
ivedi rectorof
sal
esope rationsa tFo rdtoldTheWal lSt71
eetJournalin1 994( 3J une, p. Bl).
Zarellacon tactedVi nc eBa rabba ,the ngene r
alma nage rofc orpor at
es tr
ategy
andknowl edgede velopme nti nt heVSSM o rganizat
ion,a nddes cr
ibe dhi scon -

cems .Barabba ,for me rheadoft heUSCe nsusBur eau,al


sohe ade dupt heDe cis
ion
Suppor tCe nter(DSC)a nda skedNi c
kPuda r
,thenas eniorbus inessa nalystinthe
DSC, t
owor ko nt hes uperstoreissue. TheDSCi saninterna lgroupGM f orme dto
helpbus i
ne ssuni tsa ndpr o
je c
tt eamst hroughoutt hecompa nyde velopa ndi mple-
me ntstrategy.TheDSCus esava riet
yofa nalyti
caltools ,inc l
udings ystem dy-
nami cs.Mor et hans implyagr oupofa nalyti
calmode lers ,theDSCde ve l
opeda
sophist
icateda ppr oac h,t
hedi aloguede cisi
onpr ocess,
des ignedt obuildc onsensus
thatleadstoa ction, notme relya na lysi
sa ndreports・Barabbaa ndPuda r( 1996)de-
scri
bet hedi al
og uede cis
ionpr oc essa s

ad i
scipli
n edd ecisio
nma kingp ro
c esswh ichinvolvesaserieso fst
ru c
tureddial
loguesb etwe e
nt wog ro upsresponsiblelbrr eac
hingad ecisi
ona n
di mpleme nt
lng
theresult
in gactionp lan・Thef i
rstgr oup( Decis
ionRe vi
ewBo ard)c onsi
stsofthe
decisi
on-ma kers
, wh og eneral
lyrepresen tdiff
ere
ntfuncti
o ns.h a
W ttheyha vein
commo ni stheaut hori
tyt oall
ocater esources:peopl
e,capltal
, materia
ls,tl
me ,a
nd
equipme nt. ..Thes ec ondg r
ou p(Co reTe am),consi
stsofH. thosewi t
has takein
theimpl e
me nt
a t
ion.
Thed ial
ogu ebe t
we en血et wog roups ,wh i
chinvolvessha r
inga ndlearnl
ngfor
both,takespl aceinf ourse que
n t
ialstages :1)fr
amingthep roblem; 2)d e
v el
oping
alt
ernativ
e s;3)c on d
uc t
ingt h
ea nalysis;an d4)est
ablis
hingc onne c
tion・Eacho f
thesefours tepsisc ompl et
edb ytheCo reTe aman dsupportedb yfacili
ta
tors
equlppedwi t
hd ec i
siona nal
ytictools・Att heendo feachpha se,theyha veadia-
l
og uese s
s i
o nwitht heDe c i
si
onRe viewBoa rdwhe r
etheyJ Ol
n t
lyreviewt he
progress・Ina natmos phe reofinquiry・ -S eni
orleader
shipc onverseswithac ros
s-
functi
ona lteamo fma nagersonat o picOfmu t
ualstr
ategl
Ci mp ort
anc e・

Puda rtoldZa rel


lahewoul dneedt oc ommi ttoas ever alhourme et
inge achwe ek
foramon血 H tobes urewea r
ewor kingont her i
ghtpr obl em."Whi leZa rella'
s
schedulewa se xtreme l
yt ightheof feredtome etwi t
hBa rabbaa ndPuda rthe
nextda y.
Puda r,workingwi thMa rkPa ich,ane xt
ernals ystem dyna mi csconsultanta nd
professorofe conomi csa tColoradoCol l
ege,Da r
r enPos toft heDSC,a ndTomPa -
te
r s
on( a not
herc onsulta
ntt otheDSC)s c
ramble dtode velo pa ninit
ialmode loft he
is
sue. Tha taft
ernoont heyde velope das i
mpl edia gramr e pr es
entingthes t
oc ksa nd
lowsofc
f arsthrought henew a ndus edma r
ke t
sa nds omeoft hef eedbackst hat
mightc ouplethe m.The yde li
ber a
telyke ptitve rys impl e,botht obes uret hey
couldc ompl et
ei tintimea nds ot heyc ouldexpla i
ni tc l
e arly・
Tha tnightPuda rde velopedas imple,wo r
ki ngs imul a ti
onmode loft hei nter
-
acti
onsbe t
wee nt hene wa ndus edma rkets
.Themode lincludeds ectorsf or
newa ndus edc ars(dividedintoGM a ndnon- GM ve hic les)a ndtrackedve hi cl
es
fr
om pr oduc ti
ont hroughi nitia
ls aleorl eas
e,tra de-in,t heus e dcarma r
ke t,and,
44 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

ulti
ma tely,S c rapplng. Italsotr a
c ke dt hef l
o wso fc us tome rsmo vl ngIntoa ndo ut
ofthema r keta ndi nclude das impl ec ons ume rc ho icemo de lfort hene w/us edpur -
chas ede c ision. Puda rus edda taa tha nda ndhi sjudgme ntt oes tima tepar ame ters .
Figur e21 lshowsas impl ifi
edd i
a gram oft hei niti
a lmo de l.Thes t
r uc t
urei n
blackc a ptur est hepr e vail
ingme nta lmo de lfoc us edo nthen e wc arma rket.Thel eft
sidet rackst hes tocksa ndf lowso fve hic les.St artinga tt het op,t hei nve ntoryof
unso ldne wc ar sisi ncre a
sedbypr od uc t
io na ndd ra inedbyne wc a rs a
les. Ne wc ar
salesa ddt ot hes toc ko flatemode lc arso nt her oa d・ Pe oples ello rtr a
deint heirc ar
andbuyane wo newi thaf re q
ue nc yde fne
i dbyt hea ver ag etr ad e-intime・
Figur e2- 1a l
sos howst hema inf eedba ckso pe rati
ngi nt henewc arma r
ke t.
Ma n ufac ture rsa ndde alerspa yc los ea ttentio nt ot hes t
o cko fne wc arsJn ve ntor y
cove rag eo fa bou t45d aysp rovide sago odba lanc ebe t
we e nt hes ele ct
iona va i
labl e
onde ale rl otsa ndc a rryi
ngc osts.Lo wc ove ra gehu r
tss a lesbe c ausec ar sare n't
available; hi ghi n ven torie
ss lashd ea lera nda uto ma ke rprof itsa sc a rryi
ngc ostsba ll
loon. Ifi nve nt oryc ove ra
ger i
sesa boveno rma l,ca rma ke rsc utpr od ucti
on,whi ch
helpsr ed uc ei nve ntoriesba ckt ono rma l.Ther espo ns eofpr od uc tio ntoinv en t
o ri
e s
formst hene ga t
ive( ba lancing )Pr od uc t
ionCo ntrolf eed ba c kl oo p, B1 .Howe ve r,
automa ke rsa rer eluc tanttoc utprod uctio na ndi na nyc ase, itta ke stime .
Thed ela y
ina djus t
ingPr od uctio nme a nsinve nt orie ste ndt of luc tua tea ro undd esiredl eve ls
asde ma ndva ries.
Thes ec ondma inr espons etoe xc essi nve n toriesi slo we rpr lCe S.Whe ninve n-

toryc ove ragei shi g h,de alersa remo rewi ll


ingt oc utt he irma rginsa ndma nu-
facturer sof feri nc entivess ucha sc ash- ba cka ndl ow a nn ua lpe r
centa ger ate s
(APRs )Onl oa nsf inan cedt hroug ht he irc redi td i
vi sions .Lowe rpr icesma kene w
carsmo r ea ttrac ti
ver elat
ivet othec arspe opl ea lrea dyo wn. Pe o pletradei nthe ir
oldc arss oone r,boos t
ingne wc a rs alesunt ili nve nto ri
e sf allba ckt ono rma l(the
nega ti
vePr icingl oo p, B2) .

2.
2月 Dynami
cHypo帥es妄
s
Cha l
leng i
ngthec onventionalwi sdom, theteame x
pa ndedthes t
ocka ndflows t
r uc-
turetoinc l
udel at
emod elus edc ars.Ⅰnsteadofdi sappearlng,tr
ade-insa ddt oi n-
ventoriesofl a
temode lus edc a r
sO nde al
erl otsora vai
lablefora uction.Whe n
thesecarsa r
epu rchased,theyr eenterthes t
ocko fl a
temode lcar
so nther oad. The
sumo ft hecarso nther oada ndc ar
so nde alerl ot
si stheto t
alstoc
ko flat
emod el
vehicles(shownbyt hel arger ectangleinFi gure2- 1);thesec a
rsgradua l
lya gein to
thepopul at
ionofo lde
rc arsanda reeventuall
ys crapped.Th emo deluse dan" aging
chain"toke ept r
acko fthec a rsont her oada ndi nus edc arinventori
e sbyトye ar
coho r
ts.Thea gi
ngc hain( cha pter1 2)a l
lowe dt het ea
mt oe xami nehow t he
numbe rof1 -,2-,and3 -year-oldc arsont heroa da ndf orsalechange dinr espons e
tosales.
Thes t
ocka ndnowpe rs
pe ctivemo t
ivatedt hemode l
ingt eamtoa skwhe ret he
superst
o resgotthel argeinve ntoriesofa t
tr
ac tivel at
emo delcarsthe yreq uired.
Partoft heanswe rwa st hegr owl ngq ua l
it
yo fne wc a r
s・St i
mulatedbyt hehi g h
qualit
yoff or
eignc ars,parti
c ularlytheJ apane sei mpor t
s,a l
lma nufac t
urersha d
Cha
pte
r2 Sys
temDy
nami
csi
nAc
ti
on 4
5

GURE2
Fd ・
l Asi
mpF
emodeloHheaut
omobi
l
emar
ket

Rectanglesrepr
esentstocksofcar
s;pIPeSandvalvesrepresentfl
owsbetween
cat
egor i
es(chapter6)
.Ar r
owsandpolari
tes(
i +or-)i ndicatecausali
nfl
uences:
AnincreaseinNew Carhvent oryl
eadst oani
ncreaseinI nvent
oryCoverage(anda
decrease一eadstoadecr ease)
;anincr
ease(decr
ease)inI nvent
oryCoveragecauses
Pew CarPri
cestodecrease(
increase)
;Seechapt
er5・Grayst
ruct
urewasnotcapt
ured
F
nt hepreval
ll
ngindust
rymentalmodelinwhi
chnew andusedcarmarket
sdonot
i
nteract
.
4
6 Pa
rtiP
ers
pec
ti
vea
ndP
roc
ess

inve s
te di nma j orqua li
typr ogr ams . Thought he r
ewa ss til
lr oo mf ori mpr ove me nt,
byt he1 990St hequa lit
ya nddur abi lityofne wc arswa ss igni fica ntlyhi ghe rtha ni n
the1 980S .
Butqua li
tyl mpr OVe me nta lonec oul dnote xpl aint her iseoft hes upe rstor es.
Byt het imemos tc arsa r et rade di nt he ya r et oool dt oc ompe tea ga l
nS tne wC ars
a nda r euns ui tabl ef ort hes upe rstor es. Qua l i
tyi mpr ove me nt smi ghte ve nl engt he n
het
t ra de -inc yc let ime , reduc ingt hes uppl yofl atemode lus e dc a rs.
Thea ns we rwa slea slng. I nt hee a rl
y1 990sl e aslngWa st hehotne wma rke ting
tooli nt hea utomo bi leindus try. Le asingOf fe redwha ts eeme dt obeas ur e-f i
rewa y
toboos ts a l
es , Ri singqua lityme antt hema rke tva lueof2- ,3- ,a nd4- ye a r01 dc ars
wa smuc hhi ghe rr e lati
vet one wc arst ha nint hepa st.Thehi ghe rt her es idua lva lue
a tthee ndofal ea se ,t
hel owe rt hel ea sepa yme nt s.Le ase sa lsog lVeC us tome rst he
opt iont Obuyt hec a rwhe nt hel ea see xpl reSa tthes pe cifie dr es idua lva lue,t r ans -
fe rr
ingt her is
koff luc tua tionsi nt hema rke tva l
ueofus e dve hi clesf rom t hec us -
tome rt ot hec ar ma ke r
.Mos timpo rta ntt othema nuf acture rs ,typi ca llea set e rmsa re
2t o4ye ars ,Stimul a ti
ngs ale sbyc ut tl
ngt het r ade -
inc yc l et ime・ Le a si
ngI nc rea se d
from4. 1 %ofa llne wc ars a lesi n1 990t omor etha n22%i n1 99 7.
Fr omt hepe r spe cti
veoft hepr eva ilingme nta lmode l, lea singWa saboon. Fi rs t
,
its t
imul a teds ale s.Whe ne ve ri nve nt oriesr is ec arma ker sc oul di nc reasei nc ent ives
forl eas ingt hr oughl eas es ubve ntion.Subve nt i
onl owe rsl e asepa yme nt sbya sI
sumi nghi ghe rr esidua ls ,lowe ri nt e r
es tr ates ,Orl owe ri ni tialca pl taliza tion;t ypi
-

c all
yc ar ma ker swo uldr a is
er es i
dua lva luesa bovegui de bookva luesf orus e dc ars・
Lowe rl ea sepa yme ntsboos tt hea ttrac t
ive nes sofne wc ar sa ndi nduc es omepe opl e
tot radet he irc ur re ntc arf orane wl ea sedve hic l
e( for mi ngt heba lanc ingLea se
lnc ent ivel oo pB3i nFi gur e2- 1) .Se cond,t hes hor tert hea ve ragel eas et e rm,t he
shor tert het r ade -int imea ndt heg r eatert hes ales( theba lanc i
ngLe aseTe rml oop
B4) .Ifa llne wc a rbuye r ss wi tche dt ol ea seswi tha na ve ra get erm of3ye ars ,the
trade -inc yc let imewo ul dbec uti nha lfa ndne wc ar sale swo ulddoubl e-al le l
s e
equal .
Themode lingt eamqui c klyc ha llenge dt hea ssumpt lOnt ha ta lle lsewa se qua l・
Whi lea6- ye a
rol dc arュsapoors ubs tit
ut ef orane wc ar, a1 -t o3- yea r
-ol dc arwi th
lowmi leagemi ghtbea ttr activet oma nype opl e.Ast heg r owl ngVOl umeofl e ases
expi re dt heus e dc arma r ke tc oul dbef loode dwi thhi g h- qua l
itynea rl
yne wc ars・
Us e dc a rpr lC eSmi ghtpl umme t .Somepe opl ewhomi ghtha vet r ade dt he irc ur re nt
ca rsf orne wone so ptins t
ea df orofl le aseve hi cles,r ais ingt hea ve raget rade -in
timea ndr etur ningmo rel a temode lus edc a rst ot hes to ckofc ar sont her oa d( the
ba lanc ingUs edCa rMa rke tl oop,B5) .Le asinga l
sos ho rte nst hea ve ra get rade -in
cyc let ime,r ais lngt hea ve r agequa lityofus e dc arsf o rs a le・ Mor epe opl eoptf or
of f
llea seve hicle si ns t
ea dofbuyi ngne w. Thea ve raget rade -int i
mef ort hepopuh
tiona sawho l
er i ses ,formi ngt heba lanc ingUs e dCa rQua lit
yl oo p, B6・ Eve nmor e
interes tlng, theus e dma rke tc oul df ee dba c kt oa f
f ectthef ra ctionofc us tome rswho
choos et obuyt he irc arwhe nt he irl e asee xpl reS ・If,a tlea see nd, us e dc arpr lCe Sa r e
highe rt ha nt her esid ualva luewr itteni nt othel ea se, t
hec us tome rc a npur cha s et he
ca rbe lowma rke tva lue. Thec us tome rr etent ionf ra ctionwoul dr ise. If,howe ve r,
us edc a rpr icesdr o ppe dbe lowr es idua lva l
ue s,ther e tent i
onf rac t
ionwoul df a lla s
mo rec us tome rst ur ne dt he irc a rsba c kt ot hel es s
or .Thei nve ntor yofl atemode l
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 47

Carswouldr isea ndus edca rpr l


CeSWOul ddr opstil
lmor e,inavi ciouscyc l
e,the
posit
ive(self-
reinforci
ng)Pur c haseOptionloop, Rl .
3
Howe ver,thef T
eedba ckss howni ngr ayope rat
ewi thal ongde lay(roughly
equaltothea veragel easeterm)a ndwe r
epoor lyunderst
oodi nt heindust
ry.Lea s
-
1ngStimulatessa l
esi nthes hot -r
run.Una war eofthes t
ructures howni ngr ayln
Figure2- 1,thee xperienceoft heea r
ly1 990St aughtca rma kersthatleasing
works-a ndt heydi ver t
eds t
illmor ema rket
ingdol larst
os ubve nti
ona nds hort
er
ter
ms .
Init
ialresul tss ugges t
ed,howe ver,thatleaslngWOul de vent uallyc r
ea teagl ut
ofhi gh-qualitynea r l
yne w ca rs,de pressl
ngl atemode lus edc arpr lCeS.Ne w ca r
saleswoul ds uf fera smor ec onsume rsopte df orchea pof f-
leas eve hic l
es. Theca r-
ma ke r
s'c r
edi tc ompa nies( Ge ner alMot or sAcce ptanceCor por ati
on[ GMAC] ,
FordCr edi
tCor por ation,a ndChr ys l
erCr editCorpor ation)woul df acel os s
esas
ma rketva l
uesf ells hor toft her esidua lvaluet heyha dbookeda ndasf ewe rc on-
sume rsexerc i
s edt he i
ropt l
Ont Obuy, turnlngt heca rba ckt othel essorsins t
ea d.
Thef ollowl ngda yPuda ra ndhi steam pr esentedt hes er esultstoZa rella,in-
cludingthes truc tureoft heiniti
a lmode lands i
mul a
tionss howl ngt hepr oblemsa g一
gressiveleaslngCOul dc ause.Bys hortenlngt rade-inc yclet imest hroughl easlng
andne etsal
es ,C a r
ma ker swe rec reatingagl utofhi gh-qua lit
yus edc a r
sa ta tt
rac
-

ti
vepr l
CeS.Su pe rs
t oreswe res impl yt hema rketres pons et ot heoppor tunltyt he
ma nufacturerst he ms elvesha dcr e
a ted.
Usedca rsuperstor
eswe reonlythes ympt om ofade eperproble m- thel e
asing
pol ici
esoft hecama kers
. Leas
lngIncreaseds alesint heshortrunbuts etinmot ion
feedba ckstha tcausedsalestoslumpwhe nthel eas e
dve hicl
esr eentere
dt hema r
-
ket ・Intheol dda ys,peoplekeptthe i
rca rslonge nought hattrade-insefe cti
vely
disa ppearedfrom c oncer
n.Buti nawor ldofs hort-termleases,ne wca rsaregone
toda y,heretomo rrow.
Ther eali
zati
ont hatsupers
toreswe rea ne ndogenouscons equenc eoft heca r -

ma ke rs'Owna ct
ionsdr a
ma ti
call
yr edefinedt hef ocusoft hewor k.Iniia
t lmodel
ana lysissugge s
tedGM s houl
dde -emphas izel easlng,exactl
yc ount ertoindustry
t
r ends .
Thes
eefe
ctsma
ysee
m obvi
ous(
espe
cia
llynow t
hatyouha
ver
eadt
hede-
c
s r
ipt
ionoft
hemodela
bove)
,anda
utoi
ndus
tryexe
cut
ivesdi
dknow t
hats
ome
ofll
easecarswouldreent
erthema r
ket.However,mostdiscount
edthepos s
ibili
ty
ofanyproblems.I
n1 994,USAT odayquotedaGe nera
lMot orsleas
ingexecutive
whos a
id,HThedemandf orcarscomingOfflea
sesistri
plethesupply.Lease-end
car
shaveǹotcrea
tedabottl
e nec
kintheindust
ry'H(2Novembe r).ADe t
roit-
area

3
Th ePurcha
seOp t
ionlooplSpar
tial
lyoff
setbecausecus
tomerstu
rnl
n gt
h ei
rcarsbackto
le
ssorspurcha
seanothe
rv eh
icl
e.Ifl
easec u
stomersusedthei
rpurcha
seoptl
Ont Oma keapurea
rbi
-
tr
agep l
aywh enusedcarprl
CeSfel
lbelowresidual
v a
luesbyturn
lngthe
ircarsinandimme di
at
el
y
buyi
n giden
tic
alonesatthel
owe rmarketprl
Ce,t
h e
nt h
en ete
fe c
tofchangesint
h erete
nti
onfr
ac-
ti
onwo uldbezer
o .However,s
omec ust
o merst
urnlngthei
rcrsb
a a
cktoless
o r
swi l
lb u
yan ewcar
ordi
ffere
n t
u s
edcar,poss
ibl
yfromac omp et
ito
r・Onn etalo
we rre
tent
io
nf r
acti
onf oraglVe
nmake
andmo delwil
lte
n dtopushpri
cesforthatca
rd ownstil
lmore,tr
lgg
erl
nge venlowerret
enti
on・
Theseefectswerecapt
uredinthefu
llmo delbutforcl
arl
tyarenotSho
wni nFigure211A
48 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

Cadil
lacdeal
erd i
smissedanyl i
nkagebe t
weenthenewa ndusedmarket
sf orhi
gh-
endcars,
scof
f i
ng,"You'llnevergetaluxurybuyert
otakeac arwi
th30,000mi l
es
onit
"(TheWal lSty
l
eetJournal,3June1 994)
.Inthes
amea rt
icl
e,TheJournalwent
ontonotethatFord'
Se xecut
ivedirec
torofs a
lesope
rat
ions
arg
ue st
ha tt
heindustryhash a
dac h r
onicshort
ageo fgoodtwo -
yea
r-ol
dcarsto
sel‥ .H
l Thi
s[ s
hort-
termleasing]bri
ngsthec a
rsba c
katjusttheri
ghtt
ime,when
dema ndishighest
,Hhes a
ys・Mo reover
,theused-carmarketi
sa tl
eastt
wic
ea sbi
g
asthene wIC
arma rketandcane asi
lyabsorbt
hep rojec
tedvolumes.
Theu nde
r l
yin
gs tr
engthinus e
d -
Cardema ndwillsa
fel
ya bsor
bthevolu
meo f
usedv e
h i
cle
sc omlngO f
flease,wit
houtcannibali
zl
n gnew-CarSal
es,
Hpred
icts...
[a
n]a utosecu
r i
ti
esan a
lystatSalomonBr os.
The rea ppe aredtobea mpl eevidenc et osuppo rtt
he sevi e ws・Us edc ars alesgr ew
from 37. 5mi ll
ionin1 990t onea r
ly42mi ll
ioni n1 995whi l
e1 995ne wc ars ales
we rea bout1 5mi l
lion,ar iseofonl ya boutami l l
ionve hicles/years i
nc e1 990.
Us edc arpr lCeSrosemor et han6%/ yea rbe twe en1 990a nd1 995, muc hf astertha n
inf
la ti
on. Wi thrisl
ngus edc arpr l
Ce S
, mor ea ndmo repe o pleopt edt oke ept heirve -
hic l
ewhe ntheirleas ee xpi red・Ma nyi nt hei ndus tr
y ,lnC l
udingGM,a rgue dt hat
strongde ma nda ndr is
ingus edc arva l
uesJ ustif
iede ve nhi gherr esidua lvalue s,a1-
lowl ngl owe rleasepa yme ntsandboos t
lngne wC arS aless ti
llmor e.
Whi lethei nit
ialres ul t
swe reintrlgulng, mor ewo rkwa sne ededbe forec r
e di-
blepol icyr e c
omme nda ti onsc ouldbema de,muc hl essa nya c ti
ont a ken.Eve ni f
leasingWa sade vil'sba rga n,e
l veryC arma ke rfelts t
rongpr es suret oma tcht he
termsa ndpr i
cesofi tsc ompe t
itors.Onc ea llma jorma nuf acture rswe reofe ring
sho r
tlea sete r
mswi t
ha gg re s
sives ubve nti
on, unil
atera l
lyba c kinga wa yf roml e a
ls
lngmi ghtr i
sktoomuc hma rketsha r
e. Za r
e ll
aa skedt het ea mtoc ontinuet hemod-
elingtoa ddresstheseques ti
ons .TheDSCf orme dade cisionr eviewboa r
d, chair ed
byZa rellaa ndBa rabba,t oove r s
eet hepr o jectandt hemode lingt eamt henbe ga n
tor efi
net hemode la ndga t
he rtheda tane e dedt oc al
ibr ateit・The yha d20da ys .

2.
2,2 E】
'
-
lbor
a軸 gt
hen
i
lodL
ng
Themode l
ingt
eaminte
rvie
we dpeoplet
ll
rOug
h outt
heorga
niz
ati
ontounder
sta
nd
theiss
ue sandgat
herdat
a・Throughthemeetl
ngSOfthecor
eandmodelingt
eams
theyope nedupthemode ltoc r
it
icalr
eviewa ndpre
sent
edinte
rimresul
tsfor
disc
ussion.
Onea re
af orimprove me ntwa sthet reatme ntoft hec ompe ti
tiona nds egme n-
tat
ionofthema r
ketintodi ferentve hicletype s.Somea rgue dfo rex pli
cittreatme nt
ofe veryma jorma nufac t
urera ndma rkets egme nt
・Br a ndl oya l
tyl Si mpor tant:
PeoplewhoboughtGM c arslasttimea remor el ikelytobuya nothe rGM c artha n
non-GM owne r s
.The yalsoa rgue dthatGM c ust ome r
swe redifferentfromFo rdor
Hondac ustome r
sa ndtha tma rketsforl uxuryc a rs,fa
mi lys eda ns,sportut i
lit
yve -
hicl
es,ands oonwe r
ea lldife rent.Thet eamc ount e
re dthattheda tarequi r
eme nts
forsuchade tail
edmode lwoul dbee normousa ndwoul dde layde vel
opme ntofa
usefulmode l
.The ypreferreda ni t
erativea pproa ch,wi t
hmor el imiteddi saggrega -
ti
on;i fsensi
ti
vl t
ya nalysiss howe dt ha tf u
rthe rs e
gme ntati
o nwa snee dedt he y
couldthenrevisethemode ltoinc l
udemor edeta il
.Thet ea ma gr e
edt os eparatethe
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 4
9

ma rketi ntoGM a ndnon- GM ve hiclesbutt or e pr esentonl yas ingl ea ggr egat


e
ve hic l
et ype.
Anot he rimpor tanta r eaofdi scussionwa sd isaggr egationoft hec ustome rba se.
Pa rallelt otheflow ofc a rsbe twe ent he" ont her oad"a nd" fors a l
e"s toc ksa r
e
stoc ksa ndf lowso fd rive rs.Eve r yca rt radedi nmove sac ustome rfrom " ont he
roa dHt oH inthema rke t;"e ve ryne w orus edc ars oldput sadr ive ront her oad
aga in.Cha ngesi nt her ela t
ivea tt
ractivenes sofne wa ndus edc arss hiftthepr opor-
tionofdr iversi nthema rketopt l
ngf orane wc ar.Thec hoi cebe twe enne wa nd
us edve hiclesa lsode pe ndsont he irpa s tbeha vi or .Thec hanc eac us tome rwi ll
lease, buyne w,o rbuyus e dde pe ndsonwhe the rheors hel eased,boughtne w,or
boughtus edl a
s ttime. Someme mbe rsoft heor ga niz at
ionpo l
ntedo uttha tthec om-
pa ny,t hroughe xtensivema rke tre s
ea rch,a l
re adykne wal ota boutc ons ume rbe -
ha viori nt hen e wc a
rma rke t.The yins istedtha tt hedyna micmode li nco rpor at
e
the seda tas oth eDSCc oul ds pe akwi thonevoi cea nda voidthene edtor ec oncil
e
confli cti
ngmo de l
s.
Toa ddr esst hebra ndl oya l
tya ndc ons ume rbe ha viorissue sthemode lingt eam
disa ggr egatedt hec us tome rba sei ntos e veralc ate gor i
es:thos ewhol ea sedane w
ca r,pur c
ha sedane wc a r,Orpu rcha se
dus e dcar sofva riousa ges .Figur e2 -2S hows
as impl ifiedr e
p resenta ti
onoft her esultingt r
ans itionma t
rix・Ea che ntryint hema -
trixi sthepr oba bili
tyt hatbuye r scomi ngf romapa r
ticularc ate
go rys howni nar ow
wi ll,whe nthe yne xtt ra dei n, movet ot hec ategor iess howni nt hec olumns .The
ac t
ua lma trixha dt wi cea sma nyca tegor iesa si ti nc l
ude dpr oba biliti
esf ore ach
pur cha seopt lOnf わrbot hGM a ndnon- GM ve hic les .
Thet ransit
io npr oba bili
tiesi nt hema tr
ixwe renotc onstantbutc ha nge da s
thepr l
C eSO fne wa ndus edc arsc hange d. Lowe rpa yme ntsonGM l ea sesi nc reas
e

GURE2
FI -
2
Thema tri
xshows
thepr obabi li
ty
p( =)t hatcu s- FRoM= TO= 武 G t
誓言g
芸D 0.
焉,a
:y
o

7 :t b
:
JS t

tomer si neach
categor yshown N
ewCa
r
inrowi wHl ,on
N
ew p
(i,
j)
trade-in,move
toth ec ategor y
1
-Yr

〇】d
inc olumnJ .
Thet r
an sit
ion 2
-Yr

〇ld
probabi li
ti
esi n
thef ulHmode一 3
-Yr

〇ld
arevar iablean d
depen donr elat
ive 4
-Yト
OFd
CU

P
as
u

e
rc
L
d
he
C
as
a
se
r
e
prlCeS.Thef ull
mat ri
xdi saggr e- Sour
ce:Ad
apt
edf
r
omGM De
cI
S1
0nSu
ppo
rtCe
nte
rdi
agr
am・
Use
dwi
t
h
gatesGMand per
mlSS
ion .

non -GMvehi cl
es.
50 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

thep ropo r ti
ono pt lngf oraGM l ea se,whi l
el owe rus edc arpr l
C eSi nc re a set he
sha reo fpe opl ebuyi ngus edc a rsa tt hee x pe nseo fne wpur c ha se sa ndl ea se s.The
re spons et os uc hc ha ng e sdi ffe redf ore achc at
e g oryo fc us tome r.
Thed is agg rega ti
o no fthemo de lwa snota c co mpl ishe di no nes tepbuti ns ev-
e raliterations ・ Ate a chs tagemode lingt eamme mbe rsma des uret he yunde r s
tood
thes t
ruc turea ndbe havi oro ft hemod e landpr e sent edi tt oZa re llaa ndhi st e amf or
c omme nta ndr evi e w. Ea c hi te rationt he yi nc orpo ra tedt hec riticismsa nds ugge s-
tionst he yr ece ive d.Eve nwi tht hel imi t
e dd i
s agg re ga tio noft hemode lt heda ta
c hallenge swe ref o rmi da bl e・ Gi ve nt he2 0-da yde a dline , thet eamha dt ous eda ta
a lr
e adya va i
labl ei nva ri o uspa rtsoft heo r ga ni
z atio n. Thema rke t res earc hda t
af or
ne wc arswe ree xc ellent .Da t ao nl easlng,ar e lative lyne w phe nome no n,we re
ske tchy・Andc o ns istentwi tht hepr eva i
lingme nta lmode lt ha tdown pl aye dthe
us edc arma rke t
,t he rewa sa lmos tnor es earchde scr ibinghowpe opl et ra de dof f
ne wa ndl atemode lus edve hi cle s.The yd rewont hebe stda t as our c esa va il
abl e
andus edj udg me nta ndq ua lita ti
veda tawhe ren ume ric alda tawe renota va ilable .
Att hee ndo ft he2 0da yst het eamme ta galnWi thZa re ll
aa ndhi st ea mJns te ad
o fpr esent lngt hemod e la ndr e sul ts,the yc onf igur edt hemode la sa ni nt er acti
ve
ma nage me ntfli ghts i
mul a tor・ A" da sh boa rd"c ont aine ddi a l
sa ndga uge sr e po rt
lng
standa rda c count ingi nf or ma tions uc ha si nve nto ryl e ve ls,s ale svol ume s ,pr ice s
,
ma rkets ha re,a ndpr ofita bility .Pl a ye rss etp r od uc ti
ont a r
ge ts ,inc e ntive s ,lea se
tems ,ands oo n. Byc licki ngabut tono nthes cre enpl a ye rsc o uldge ta d ditio na lin-
fo r
ma t
ioni nc ludi ngt hes truc turea nda ss
umpt lO nSO ft hemode l.
Bypl ayingt hega mei ns te ado fli st
e nlngt Oapr e sent ation, Za rellaa ndhi ste am
expl oredt hed yna mi csofl ea singf o rthe ms elves .The yc oul dt ryv ariouss tra tegie s
,
froma g gre ssives u bve nt i
o no fl e ase st opul li
ngo uto ft hel eas ema rke ta ltog ethe r
,
ands eet hei mpa cto ns ale sa ndpr of itsint hes ho rtr una ndt hel ongr un. The yd isI
co ve r
e dt ha tthef ulli mpa c tofl ea slngd e cisi
o nst oo kupt 05ye ar st opl ayo ut.
Whi lele aslngdi dpr ovi deal iftt os a lesint hes ho rtr un,i tof tenc aus edpr obl ems
whe ntheo ff-
le asec ar sr etur ne dt ot hema rket.
After20da yst hemod e lingp r oc essr eve ale dt hec ha llenge sl ea singPOS e df T
or
thec ompa nya ndi nd icate dpr elimi na rypol i
c yr ecomme nda tions . Howe ve r, befo re
anyc ons ens usf わra ctionc oul dbede ve lope d, thep ro c essha dt obebr oa de ne dt o
inc l
ud eo the rke yde cisio nma ke r sthr o ugho utNo rthAme r icanOpe rations( NAO) .
Themode lingt e ambe ga nt owo rkwi ththeLe asingSt rate gyl mpl e me nt at
io n
Te am, at a skf o rcei nclud ingpe opl ef ro mma rke ti
ng, f i
na nce ,a ndo the rf unc ti
o ns.
The i
rma nda tewa st oboos tma rke ts harea ndpr ofita bility・The ydi dn' tt hinka
mode lwa sne c essa ry,di dn' tt rus tthemo de li
nga ppr oa ch,a ndo ppos e dt hei nitial
rec omme nda tions .Vi e we dt hr oug ht hel e nso ft he irme nta lmode l,t hi spos i-
t
i onwa se nt i
r elyr a t
io na l・Thes uc c es so fl ea slnga nds t
re ng thoft heus edc ar
ma rke tpr o vide da mpl ee vide nc et ha tc ompe t
itivel ea slngWa se ssent ialt oGM' s
Strategy・
Wo rkingwi t
hyo urc rit
ic si sof tent hebe s
twa yt oi mpr oveyo urunde rsta nding
ofc o mpl exi ss ue s. Ove rthene xtf ewmo nthst hemode lingt e amr efine dthemode l
struc t
ure ,i mpr ove dt heda taa ndc a l
ibr ation,a ndt es tedt hemode love rawi de
rangeofc o nditi ons .The yme twi tht hel ea slngt e ama bo uto nc eamont ht opr ese nt
i
n terimr e sultsa ndl istent oc rltlqu e S.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 51

2.3 P
2. ol
i
cyAn
aly
sis
Ast he i
rc onf idenc eint hef or mul ationsa ndc ali
br ati
o noft hemode lgr ew, thet e am
tur nedt opol icya na l
ysi s.Pol ic yl eve rsi nc l
udel easet ermsa nds ubve ntionl eve ls
,
alongwi h pur
t cha seinc entives ,f
le etsa les,a ndva ri
ousde c isi
onrul esf orpr oduc -
tion. Thei mpa ctofe a
c hpol icyc ombi na tionde pende dont hepol i
c iesoft hec om-
pe titorsa nd ahos tofma rke tunc er t
a inties,f rom c hangesi nt hee c onomy,
de mogr aphi cs ,gasol i
nepr ic es ,a ndi nt erestr at
est oc hange si ntheuni tc os tsof
ea chc arma ke r,Carqua lity,a ndbr andl oya lt
y.
Thec ombi na ionofpol
t ic iesa ndma r kets ce nariosde fineapol ic yma trix. The
tea m us edt hemode ltof indt heo pt i
ma llea sepol i
cie sfore a chc e
l li nthema trix.
Fi gur e21 3S howsas ampl ei llus tratingt hene tpr ese ntva lueofGM pr of itsa sa
func t
ionofl e asingpol ic y(nol ea singvs 12- ,3- ,o r4- yeart erms )fore a c
hc ombi -
na tionofc ompe t
itorle aset er msa nde conomi cgr owt hs cena ri
o( sta ble,boom,or
rec ess i
on) .
Thepol icya na
lys isS howe dt ha tthe rewa snogol ngba ck: Profitswi thoutl e asl
lngWe recons ist
entlyne gative, rele
f ctingt hea tt
ra cti
ve nessofl easingt Oc ons ume rs
andt hepr l
S One r'sdi l
emmat ha tuni la terallys toppl ngl ea singWhi lec ompe titors
cont inue dtoofe ri tdrama tica llyr educ e dGM s a l
e s

Thea na lys i
sa lsos howe dt ha tGM' spr ofitswe r ec ons i
s t
entlyhi ghe rwi t
h4-
yea rl easet erms .Four -ye art er mswe res upe riorove rawi der angeofcompe titor
stra t
e gleSandun c ert
ainties. Longe rt ermsha vet woma i
nbe neficiale ffec t
s IFir st
,
t
houghs hortert ermsdos hor te nt het rade -i
nc ycle, t
her esul t
inggl utofne ar l
yne w
ca rsde press esus e dpric ess omuc ht ha tthes ubs ti
tutionofus edf orne wpur cha ses
off setstheirbe ne fi
t.Int ermsofFi gure2- 1,theUs edCa rMa r
ket,Us e dCa rQua l-
1
ty, andPur c ha seOpt i
onl oo psove rwhe l
mt hebe ne f
ito ftheLe aseTe rma ndLe a se

FGURE2
I -
3 Compet
itorLeaseTer
m
Pol
cya
i n
al
ysI
S
2y
ear 3year 4year
Thepol lCymatri
x
showst he
simulat
ednet
0
!
J

presentv al
ue
leua3S

(NPV)o fGM
profi
tsasa
funct
ionofGM' s
al
qCt
3!

l
easlngPOl l
Cy
S
∈ OuO3山

(noleasingor21tO
4-yearterms)for
eachc ombinati
on
uo ssa3Ot
!

ofecon omic
scenari
oand
compe ti
tor
j

str
ategy・
ce'
Sour Ada
pte
dfr
omGM DSCd
iag
ram.
Use
dwi
t
hpe
rmi
ss
ion

52 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

Inc entivel oops .Four -ye arter msme ant hec ar sc oml ngOf fl eas ea rel essa t
tr active
subs titutesf orne wc a
r s,whi les ti
lls pe edingt het rade- inc yc les ome wha t.
Thes e condbe ne f
itofl onge rter msi samo res ubt le ,di sequi librium e ffe ct. By
incre aslngt hes ubs tit
ut abili
tybe twe e nne wa ndne arlyne wus edc ars,s ho rt- t
e rm
leasesi nc reasedt hevul ne rabilityofea rnlngSt Oi ndus trydownt ur ns .Ra t
he rt han
showl ngC Ompl exdi a
gr amss ucha sFi gur e2- 1t oe xpl a inwhy,Puda rde ve lope d
Figur e2- 4,s howi ngt hes tockofl atemode lve hiclesa saba thtub. Theba tht ubdi -
agr am us esas impl eme ta phort oi llustratet hedyna mi csofl eas l
ng. Thes toc kof
newa ndne w- Cars ubs tit
ut esisi ncre asedbypr oduc t
iona ndt heflOwofl atemode l
use dc a rsc omi ngof fleas e( andoutofr e ntalca rfleet s) .Sa lesdr aint het ub.
Dur ingr ecessions ,aut os alesd rop. Thewa te rleve li nt het ubr ises .Ca ma ke r
s
comeunde rpres suret oc utpr lCeSa nds ubs idiz el easest odr ainc arsoutoft het ub
fastera nda lsoc utpr oduc tiont os topt hei nf
low. Howe ve r, theflowofne wc a rs ub-
sti
tute si ntot hema rketf rome xpl r
lngl easesc annotbet ur ne dof f.Whe nar e ce ssion
hits,le as ess ol
ddur ingt hepr e cedingboom c ont inuet oe xpl re,boos tingt hel eve l
inthet ub・ Lowe rus edc a rprlC eSandc oncernsove rf utur ei ncomel ea dmo repe o-
plet ot ur
nt he i
rof トlea sec arsba ckt ot hel es sorr athe rt ha ne xerc ISl
ngt he iro ptlOn
tobuy・Thel arge rthes ha reofne wc arss oldt hroughl ea sl
ng,t hel a r
ge rt heun-
stoppa bl eflowofr eturni ngVe hicles. Pricesa ref orceddowne ve nf arthe r,a ndpr o -

duc t
ionc utsmus tbee ve nde e per,slgni ficantlye rodingpr ofits.
Thet eam us edt heba tht ubdi agra mi npr es enta tionst os eniorma na ge r
s
throughoutt hef irm,i nc ludinga llbr andma na ge rs.Ofc our sethef orma la na l
ys is,
mode ls tructure, andot he rdet ail
swe repr e
se nte d,butt heba thtubpr ovi de dapow-
erfulme taphort ocommuni catea ni mpo r
tantdyna mi ci ns i
ghta ndhe lpe di nt he
dific ultpr oc essofc ha ngi ngme ntalmode ls.

FIGURE2-4 Whydoshort
・ter
mleasesmakeusmorevul
ner
abl
e
Bathtub dur
inganeconomicdownt
urn?
diagramto
iHust
rat
e Pr
oduc
tion Ne
wCarSubs
tit
utes
theimpact
oHeaslng

.Wheni
ndust
rydemandf aH s,thef
lowofret
urni
ngl
easecarscannotbes
topp
ed
-Pric
esofu sedcar sw川bedr i
vendown;
-Newcart r
an sac
tionpnc eswiHbefor
ceddown;
-Somer et
urningJess eeswil
loptf
orcheapusedcar
s.

●Pr
icedoesnotal
tert
hesuppl
yofnewc
ars
ubs
tit
utes
cerGM D
Sour e
ci
sI
OnSu
ppo
rtCe
nte
r.Us
edwl
t
hpe
rml
SS
io
n.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 53

Puda ra ndh i st eam ma det woma inr eco mme nda ti


o nst oZa rellaa ndot he r
senio rma na ge rsi nNAO・ First ,GM s ho ulds hi f
ti nc e nt
ive st of a vorl onge rl e a ses
andmovet hemi xo ft hel e aslngpo r tfoliot owa rdahi ghera ve ra get erm.Se c ond,
theyr e comme n de dt ha ta llpr o pos a l
sf orne wp rlClnga ndma rke tingpr og rm sf
a or一
ma llyi nc lud ea na lys iso ft he iri mpa c to nt heus edc a rma rke ta ndi tsf ee dba ckt o
thene wc a rma rke t. The yr ec o mme nde dt hema rke tr e sear cho rga niz ationc re ate
n ewc lin icst oa ss essne w/ us e d/le asec o ns ume rc ho ic ebe ha vi ors ot ha tup- to- da te
da t
awo ul dbea va ilabl eona nongol ngba sis.The ya l sos uppo r tedc ha ngl ngt he
incen ti
ve sa ndme tricsf o rma na ge rso ft hec a rg roupst oi nc ludet hepr ofito rl os s
GMACr e alizeda sar e s
ul to fl e aslng,
Ma n ybr andma na gersa ndbr anda na lys tswe rei nitiallyo ppos edt ot he s er ec-
omme nda tions ・The ya rgue dt ha tc ons ume r sha dbe enc ond itio ne dtopr e fers ho rt-
terml e as es・Co mpe titionwa si nt ens ea ndGM' sma rke ts ha reha dbe e ns lippl ng.
Fo r
d,i npa rti
c ula r,wa sa ggr es sive l
ypus hi ng2- ye a rl ea seswi t
hs igni fica nts ub-
ventio n;unl es sGM r e spo nde di nki nd,t he ya rgue d,ma r ke ts ha rewo ulds ufe r
mo re ・Gi ve nthet reme ndo uspr e ssuret he yf ace dt os ta yc ompe titive,the ywe reno t
wi l
lingt os acrificema rke ts ha rea ndpr o fitst oda yt oa vo idt hepos sibilityt ha tl e asl
lngmi gh tle adt opr obl emsi naf e wye rs
a .Br andma na gersa ndt hes ale so rga ni za-
tionputs trongpr ess ur eont hes e nio rma na g eme nto fNAOt oi nc rea ser e s idua l
levels・ The ypo int edt os tr
ongus edc arde ma nda ndr isingus e dc a rpr i
c est OJ uS ti
fy
increa sedr esidua ls .The ya lsoa rg ue dt ha ts ubve ntio nl eve lss ho uldbei nc r ea sed
evenf urthe ra bo vet hehi ghe rr e sidua lst he ywe rer e c omme nd ing・ Fina lly, the ya r一
guedf o rade cre asei nt hef ra ctio nofo ff-le aseve hi c lesGM pr edicte di two uld
havet ot akeba c ka tle asee nd. Thec os tso fs u bve nt iona rede fe rredbe ca us et hey
areo nlyr ealize dwhe nc arsc omeo ffle a se. Ac c ount lngr ule sr equl reC arma ke r sto
seta sider e serv est oc ove rt hee xpe cte dc os to fs ubve ntion; the ser ese rve sr e d uc e
curren tpe riode a rnlngS ・Thea mo unts eta sid ei nr es erve sd epe ndso nt hef ra ction
ofc arst he ye x pe ctt ober e t
ur ne d. Ifc us tome r se xe rc i
s ethe iro ptlOnt Obuywhe n
he
t irle asee xpl reSt he nGMACne ve rha st opa yt hed iffere nc ebe t
we ent hes ub-
vente dr e si
d ua la ndma rke tva lue. Ma n ybr andma na g ersbe lieve dt ha tthes trong
usedc a rma rk etme a ntr ese rve swe ret oohi g ha ndc o ulds af elybec ut, allowi ngt he
card ivis i
o nst os howhi g he rc ur rentpe riodpr ofitswhi lei nc rea singma rke ts ha re.
The ys uppo rtedt he i
rc asewi ths pr ea ds he et sinwhi c hr ecen tt rendst owa rdhi g he r
usedc arpr lC eSa ndhi ghe rc us to me rr ete nti ono fo f f-leaseve hic l
e swe rea ss ume d
toc ont inue ,tha ti s ,inwhi cha llf eed ba c ksbe twe e nt hene wa ndus edma rke ts
we r
ec ut .
Thed yna mi cmod el, i
nc o ntr ast,sugg es t
e dt ha tus edc arpr lCe SWO ulds oo nde -
cli
nea st hel arg evol umeofl e a seda ndf le e tve hi cl ess o ldi nt hel as tf ewye a
r s
reentere dt hema rke t.Thet ea mヲ sa na lys iss ug ge ste ds omeo ft hes urgei nus e dc a r
prlCeSWa sat e mpor a rybl ipge ne ra t
e dbyt heus e dc ars upe rsto resa st he ybo ug ht
heavilyt os toc kt he i
rl o ts.Whe nt hatpe riodo fi nve nt o rybui ldinge nde d, us e dc a r
saleswo ulds lumpwhi let hef lOw ofc ar sc omi ngOf fle asec ont inue d.Asus ed
prlCeSf e l
lbe lowt hec ont r acte dr e sidua ls,mo rec us tome rswo uldt e rmi na tet he ir
leas
e se a rl
ya ndf ewe rwo ul de xe rciset he iro pt iont Obu y,de c re aslngt her ete nt ion
frac
tio na ndboo stingt hes uppl yo fl atemod e lus edc a rss t
ill mo re. GM woul dha ve
totakeas ign i
fica ntc ha rgea ga lnS te arnl ngSf o rr esid ua l r
ec onc i
liation, andne wc a r
saleswou lds uffe ra sc us tome r so pt edf orl a temo de lo fl lea seve hi c
le s.
5
4 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

Seniorma nage r
satNAOde ci
dedtofocuson36-t
o48-mont ht
ermsandelim-
i
nated2-yearleases.Theyal
sochosenottoinc
reas
eresi
dua
lva l
uesandmove dto
f
ullaccr
ua lofresidualr
iski
ncalc
ulat
ingreser
ves.
Thesedecis
ionsmadesubven-
t
ionmuc hmo ree xpensi
vetobr
andma nagersandr
ais
edlea
s epayment
s.

2
.2.
4 ぎ
mpa
cta
ndF
oHow・
up
In1 997af loodofof f-le aseve hiclesi nunda tedthema rke t・Us edc arpr l
C eSf el
ls i
g-
nifi
c antly( Figur e21 5) .Theda t
as howt hea ggrega t
ef ora llus e
dca rs;thed ropf or
lat
emode lve hi c
leswa smuc hs teepe ra ndwa smos ts everei nt hes egme nt sin
whi chl e as
ingha dg r ownmos tra pidly.
Aspr lCeSf e
ll,fewe rc ustome rsopt edt oke ept he irca rs.TheCons ume rBa nkl
lngAs sociationr epo rtedt ha tthef rac t
iono fve hiclesf rome xpl r
lngf ull-terml ea s
es
ret
ur ne dtol ess or
sJ umpe df r
om29%i n1 997t o39%i n1 998・ Aboutt hree-qua rter
s
ofallof f-leaseve hic lesr etume dtol e ssor si ncurredl os ses; t
hea ve ragel ossi n1 998
wa s$1 878pe rve hicle ,220%mor etha nt hea veragef or1 993.
GM' se arlya ctionhe lpe di ta voi dt he sel osses ,whi l
eot he rca rma ke rsfound
thems e l
vesf acinghuger eco ncili
a ti
onc ha rge s.Prof i
tsa tFor dCr editCo rporation
fel
l$41 0mi llioni n1 997C ompa redt 01 996,a28% dr op,l a
rge l
yduet ol osseson
offl
le aseve hic l
es.AtGMAC,ne ti ncomef rom a ut omot ivef i
nanc lngo perations
fel
lonl y$36mi ll
ion, lesst han4%, a ndove rallGMACpr ofitsrosemor et han6%.
In1 997s everalca rma ker s
,inc ludi ngFor da ndNi s sanUSA, attempt edt opr op
upwhol esalepr icesf o rthe irc arsbypa yi ngde a l
erst oke epof トl easec arsi nstead
ofretur ningthe mt ot hema nufa cturerf ors alea tauc tion. Fordpa i
dde alers$700t o
$6000( de pe ndingont hemode l)f ore a ch21 ye arOl dof f l
lea seve hiclet hede al
er
agree dt oke e p,dippi ngI nt oitsr e s
idua lr eservesf ort hef irsttimet odos o. This
policyr educ e dthenumbe rof2- ye ar-oldc a rssolda ta uction,butofc our se,since
ret
ent ionoft hesec ar sa dde dt ode a l
e rinve ntories,thenumbe roft hesec arsdea le
rs
boughta ta uc t
ionf ellbyt hes amea mo unt ,S owhol e salepr icesc ontinue dt os l
ide.
In1 998GECa pi tald roppe di tspa rtne r shipwi thChr ys lertofina ncel easesbe -
cause ,asAut omot iveNe ws( 24Augus t,p.1 )repor t
e d,

FIGURE2-5
Usedcarprl
CeS,

0
5
i

1989-1999
00

Jndexsh owsth
e
L= 寸?N

4
0
︼l

usedc arandtruc
k
componen toft
he
l
3
0
lll

USCon sumer
9

PriceI
nde x,
6
L

2
0
l
ll

seasonaH y
adjust
ed.

1988 1990 1992 1994 1996 1998 2000


So
urc
e:USBu
rea
uof
Lab
orS
tat
i
sti
cs
,se
ri
esCUSRO
OOSE
TAO
2.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 5
5

GECa pit
alAut
oFinanci
alServi
cesg
otburnedonres
idual
-va
luelos
sesin1997.
Mu c
ho ft
hatwasduetoo f
f-
lea
sepro
ductsfr
omCh r
ysler...
GECa pita
lcit
ed
re
sidua
lloss
esasonereaso
nforthede
cli
neinopera
ti
ngP r
ofi
tsfo
rCo nsumer
Ser
vices,
theGEu ni
ttha
tincl
udesAut
oFi n
anci
alServ
ices
.Prof
it
sfellf
rom
$1.
3bill
ionin1
9 9
6to$ 563mill
ion[
in1997].
In1 998ne ti ncomea tFor dCr editrose$53mi lli
onove rthede presse dleve lof
1997butr ema ined25% be lowt hene tfor1 996・4GMAC' snetona ut
of i
nanc lng
rose$74mi llionove r1 997,ar i
seof4% ove r1 996,a ndt otalGMACpr ofitfor
1998r os e$1 81mi l
li
onove r1996,aga i
nof1 5%.I n1 998Fo rda ndot herc ar -

ma kersbe l
ate d
l yfoll
owe dGM' Sleada ndbe gant omovea wa yf rom s hort-t
erm
leasl
ng.
Sinc e1 996t hele asl
ngmode lhasbe enupda te
ds e
vera lti
mes ,disaggre gated
furt
hert ose paratethec ara ndl i
ghttruc kse gme nts,andus edtoe xami nei ssues
sucha ss al
e so ffleetve hicles
.Themode lisnow us edona nongol ngba sisby
NAO' sPor tfolioPriclngTe am,thegr oupr espons i
bl eforre vi
ewa nda pprova lof
allprl
C lnga ndi II
Centivepr ogramsi nNor thAme rica・
Puda r,nowDi rectoroft heDSC( rename dt heStrategySuppor tCe nter[SSC] )
,
report
st hatt heSSC c ontinuestoa ppl ysys tem dyna mics ,inc ombi na ti
onwi th
othera na l
yticme t
hods ,toawi derangeofi ss ues,from negot i
atingJ OlntVe ntures
wlthfo reigngo vernme ntstodes i
gningbus i
ne ssplansf orne wpr oduc ts,servic es
,
andbus i
ne ssun its
.

2.
3 0 NTl
MEAN【 3BL
)uNDEF 旧GET:
THEDYNAMI
CSOFPROJECTMANAGEMENT5
In1 970,I ngal1sShi pbui l
dingofPa scagoul a,Mi ss
issIPPl,wonama jorC Ont r
aC ttO
bui ldafle e tof30ne wdes troyer sfort heUSNa vy・Combi ne dwi thits1 969c on-
trac tfr9LHAs(
o ana mphi biousa ssault/ai
rcraf
tc arr
ier),I ngallsf oundi t
s elfint he
ha ppypos itionofl a ndingt wooft hel argestshipbuildingpr ogr amsi nthewor ld
andl ooke df orwa rdt ohe a l
thys alesa ndpr ofit
sf orye a rst oc ome.Byt hemi d1
1970S ,howe ver,Inga l
lswa sinde ept r
o uble,f
a ci
ngc os tove rrunspr ojectedt oe xI
ce ed$500mi ll
ion. Wi t
ha nnua ls al
e sint hemi d-1970sof$500-800mi llion,t he
ove r r
unt hr eate
nedt os inkl nga l
l s,andi tsparentLi t
tonl ndus tries ,alt
oge 血e r.Ad-
juste dfori nf
la ti
ont heove runwoul
r de xc eed$1 .
5bi ll
ioni n1 999dol lar
s .
Bothc ontract
swe rea wa rdeda sto t
a lpackagepr ocure me nt proj e
c t
sWi thaf i
rm
fixe d-pri
c ec ontra
c tstuc
r turei nwhi chI ngals"
l waspr ovi de donl ywi t
hthepe rfo r
-
ma nces pec if
icati
ons ,andwa sthe reaftersolel
yr espons ibl efora l
ls yst
em de sign,
de tailed des ign,ma terialspr oc ureme nt ,plannlng,t eS tlng,a nd c onstruc t
ionH
(Coo per1 980, p.22) 。
Bothpr ogramsi nvol vedi nnova tivea ndtechnica l
lys ophi sticatedne wdes igns ・
TheDDc la ssmultimi ssi
ondes troyerswe retwicea slargea sear l
ier" ti
nc ans .
"The

4
Exclu
dingone-
t
imeincomefr
oma s
sets
ales

5
Thi
ss e
cti
onisba
sedonCo o
per(1
980)andper
son
alcommunic
ati
onwit
hKenCo op
er
(
pre
si
dent
,Pugh-Robe
rt
s ss
A oci
ate
s),
RichGoldb
ach(f
ormer
lywit
hIngal
ls
n-i
t
tonInd
ust
ie
r san
d
c
urr
ent
lypre
side
nt,
Me t
roMa c
hin
eCo r
pora
ti
on),a
ndmanyothe
rsatPug
h-Rober
tsAss
oci
at
es.

'mgra
tef
ulfort
hei
rhel
p.
56 P
art
∫Pe
rs
pec
ti
vea
ndP
roc
ess

LHAwa salsoane ntirelyn ewde si


g n. Mor et han2 0S to r
iesh i
gha ndth reef ootball
fiel
dsl ong, eachLHAc a rr
iesac o mpl eme ntof2 000ba ttl
e -
readyMa ri
ne sa nd200
Comba tve hicl
est ha tc anbed eploye dbyl andingc ra f
ta nds everaldoz enhe li
-
copte r
s.TheDDa ndLHAc ont r
a ct
sr e quire dama s s
ivemo bil
izat
iono flnga lls're
-
sourc es.Al r
eadyo neo fthel arge sts hipya r dsint hewo r
ld,Inga l
lsdou bledi t
s
wo rkforcet omo ret ha n20, 000.Dur ingt hi st i
met he rewe r
es hortageso fso me
skil
le dtradesa ndc ri
tica lma t
e r
ials. Inga llsa lsoha dt oc r e
atene wo rgani zati
ona l
structurestoma na gethet wopr og rams .
La r
ge -scal
epr qJectsa reamo ngt hemos timpo r
tanta ndcons i
stentlymi sman -

agede nd eavorsinmo der nsociety.Large -scalepr ojectsi nc l


udethede signa ndc on-
str
uc ti
ono fc i
vilwo rksa ndinfrastruc ture( e.g.,bridge s,tunnels,powe rpl ants,and
tel
ec ommuni cati
onsne two r
ks),mi lit
a rys ys t
e ms( e.g"a i
rc r
aft
,ships,andwe apons
systems ),andne wpr od uctsine ve ryi ndus try( e.g"s o ftwa r
e,automo bile s,semi-
cond uctorc hi
pde sign, andwa ferfa bc o nstruc ti
on) .
Proje c
tsofa llt y
pe sr outinelye xpe rienc ec osto ve rruns,delays,a ndq ualit
y
problems .
Coo pe ra ndMul l
en( 1993)e xa mi ne das ampl eo flar
gec ivi
liana ndmi l
-
ita
rypr ojec t
s(ave raging1 30,000pe rs on-ho ur sofpl an nedwo r
ko vera bo utaye a
r
forthec ivili
anpr oje ct
sa nd170, 000pe rson- ho ursofpl anne dwo rkove rmo rethan
2ye arsf orthemi li
tarypr oj
ects).The yf oundc omme rc ia
lpr o
jectscos t1 40%a nd
took1 90%a slonga so rig i
nall
ys che d uled, whi lede fens eproject
sc ost31 0%oft he
orlglnale s
timate sa ndt oo k46 0%a sl ongt oc o mpl e
te .
De lays,costove rruns ,andq ualitypr obl emsi nc o mme rci
alne wp roduc tde-
velopme ntc anki llac ompa ny,pa rt
icul arlyi nhi gh-ve locltyindustri
ess ucha ssoft
-
wa r
ea ndhi g
ht echno logy .
Ov errunsa ndde laysi nc i
v i
lwo rksandmi litaryp roject
s
cana fe ctthee c onomi cvi t
alityofar egio na ndt hea bil
ityofana t
iont ode fend
its
elf'
.

2.
3.1 TheCl
aim
TheNa vya ndI nga l
lsdi sa
gr eeds harplyove rt hec a
us e soft hede laysa ndc ost
ove 汀un.I nga l
lsbe li
eve dthema jo rit
yO fthec os tove rrunwa sc ause dbyt hea c-
tio
nso ft heNa vy. Asisc ommo ni nl arge,lengt hypr qJ ects, thet echnol og leSand
systemst obeus edi ntheDDa ndLHAs hipswe reno tma tur ea tthet imet hecon-
tra
c tswe rea wa r
de d.Technol ogie sf orna viga tion, intellige nce ,communi cat
ions,
andwe apo nss ystems,f orexa mpl e ,we rea dva nc i
ngr apidl y,a ndt heNa vyna
t u -

ral
lys oug htt oinc or
po rat
et hemos tup- to-da t
es ys t
emsi nt hes hips ・Ri chGol d-
bach, t
he nas e ni
o rmana gera tlnga llsando neo ft heke ypa r t
iclpant Sint hec la
im,
comme ntedt hat" Ingall
swa sc onvi nce dt hatt hegove rnme nti nterfere dwi ththe
deslgnf ort heLHAf ro mt hes tar tb ymi cro-ma na glngt hede signpr oc ess.
"As
high-levelde sign,de t
a i
ledde si
gn,a nde venc ons tr
uc t
ionpr oc e
ede d,I nga ll
sr e-
ceivedma nyt ho usandso fde s
ig nc ha nge s血・ omt heNa v y.I nga l
lsbe li
e vedtha t
muc hoft heove rrunwa sc ause dbyt hei mpos itionoft he sed e signc ha nge s.After
theNa vyr epe ate
dl yrefusedt oc ompe ns a
tel nga llsf orthe sec osts,Inga llsb r
oug ht
ac lai
ma gainsttheNa v ytor ecove rt he$500mi llioni nl os s
e site xpe cted.
Suingyo urcus t
ome rsisa lwa yst ri
cky. ht hec aseo fl nga llsitwa spa rti
cularly
delicat
e.I nga l
lsbr oughtthec laime arly,whi let het wopr og ramss til
lha dma ny
yearstor unJnga llshadt oc ontin uet oma na get het wopr og ramsa ndma i
ntai
na
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 57

goodwor kingr ela t


ions hipwi ththeNa vywhi les imul taneouslypur suingt hec l
aim・
Fur t
he r,sincecomme rcials hipbui l
dingwasi ndecl inei ntheUS,t heNa vywa s
Inga l
ls'mos timpor t
a ntc us tome randwoul dbef ort hei ndefinitefut ure・6
TheNa vyc once dedt ha titha dge ne rate
dt hedes ignc hangesbuta rgue dthat
theirimpac twasl imi tedt ot hedi r
ec tcos tofr eiss
ul ngt hes pec ifi
ca tionsa ndre-
wor kingt hea fe ctede ngi ne eringdr awl ngS・Thet ota lcos toft hesedi r ecti mpac t
s
wa sas ma l
lf ra
c tionoft het otalclaimJnga llsc ounte redt hatades ignc hangec ould
createmuc hl arge rcos ts,f ore xampl e,bya lter l
ngt hes equenceoft a sksa ndr
-e
qulrlngove rtimea nduns c he duledhi ringt hati nterfe redwi thot herphas esoft he
wor k,di lutede xpe rienc e,a ndr educe dpr oduc t i
vit
yeve ni nwor kphas esnotdi -
rectl
ya fect edbyc ha ngeor ders.Inga l
lsbe lieve ds uc hr i
pplee f
fect scoul dmul ti
-
plythedi rectimpa c tofac ha ngenot icema nyt i mes ,leadingt os lgnific antove ral
l
Hdelaya nddi srupt lOn. "
TheNa vycount e redt ha tthes uppos edde l
a ya nddi snlptl
OnWe rea ctuallythe
resultofcont ra
c tormi s ma na geme ntorde l
iber ateunde rbiddingt owi nt hec ontract
.
Di s
put esove rthede laya nddi s r
uptlOnCOmpOne ntOfpr iorcl aimst hr oughoutt he
de f
ens eindus t
ryof tendr a gge doutove rma nyyea r s・ TheNa vyhadneve rpa i
da
signifi
ca ntdel aya nddi supt
r ionC lam.
i

2.
3.2 書
nit
iaEModelDeveJ
opmenモ
Ingall
ss pentseveralyea rspursul ngt hec laim,butt radi t
iona lpr oj ectma nagement
toolsdidnotpr ovideamea nst oqua ntifyt her lPPlee ffect s.Inga llsturne
dt o
system dyna micst oqua nt
ifyt hede laya nddi s
uPt
r lOnC reat edbyNa vydesign
changes ・Themode l,deve lope dbyPugh-Robe rtsAs soci atesofCa mbrdge,
i
Ma ssachusett
s,simul ate
da llpha s esoft heDD a ndLHApr oj ects,from t heaward
ofthec ontra
cttot hedel ive
ryoft hel astshi p,then5yea rsi nt hef uture.
Themode lultima telycont ainedma nyt housa ndsofequa t
ions ,ave r
ylarge
mode lindeed(espe cia
llycons i
de ringt hes t
a teofcomput ert ec hnol ogya ttheti
me).
Itbegan,howe ver,asamuc hs ma llermode ldes i
gnedt oillumi na tethebas icf
eed -

backst hatmi ghtber esponsiblef orr i


pplee fects .Themodel ingt eam wor ked
closel
ywi thlngalls'clai
m ma nage mentor ga ni
zation, includi ngma nagers丘・om al
l
ma j
orPhas esofea c
hpr ograma ndke ya tt
ome ys.Lea dmode lerKe nCoope rde-
scri
bedt heproc e
sst hiswa y( 1980,pp.26- 27):
TheInga l
lsprojectteamg uidedandr eviewedt hede ci
siono fwha telemen t
s
toincludei nthemo del,
a ndwi thwha tme asuresandi nwha tdetai
ltoinclude
the
m...l D] ozenso findivid ual
sinallstageso fshipbuildi
ng, fromwo rkers
thr
oug hvi cepre s
idents,we reinte
rviewe d.Theyof feredqua lit
ati
veandq ua nt
it
ati
ve
obser
va tionso nshipd esi
gna ndconstrl
ユCti
on.Ast hede signoft hemo delbe ganto
gel
, t
henume ricalda t
areq ulrementSWe reClar
i fi
ed;ama ss
iveda tacoll
ectionef-
fot
r,lnC OnCertWi t
hot here l
e mentsofthec lai
m, wa sunde r
t aken.Theseda taand
inf
わrma tionp rovi
de deno ughma t
eri
altoa ssembl eapr eli
mi naryma t
hema tica
l
mode lo fas l
nglewo r
kpha se.Theequa ions
t ,pa r
ame ters,andd etai
ledoutput
werer eviewedbyt heproje cttea
m, ands everalmod elmodi ficati
onsma de.

6
Dueinp a
rtt
oth
eprob
lemse
nco
unt
ere
dint
hep
rog
ram,t
henumb e
ro fLHA
sut
li
mat
el
y
b
uil
twascutto5
・LHA5,t
heUSSPel
el
iu
,wasc
ompl
et
edinmid1980,aswast
hel
as
tDDcl
ass
d
est
roy
er,
USSFl e
tc
her
.
58 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

2.
3.3 Dynami
cHypot
hesi
s
Af ullde s
c r
lPt10nOft hef eedbac ks t
ructureoft hemode li sbe yondt hes copeoft his
discus sion;t hiss ectionpr ovidesonl yaf ewi llustrat
ionsoft het ypeofr i
ppl ee f-
fectsthemode la ddres sed.
Fi gure21 6s howsahi ghlys impl i
fiedstoc ka ndflow s t
ructuref o rtheflow of
wor kwi thinas lngl epr q】e
ctpha se.Thet asksc oul dbehi g h-le
ve ls yste msdes i
gn
tasks,pr e
pa rationofde tai
lede nglneerlngdr awl ngS,OrC OnStuC
r tionofaves sel.
Ther ectangl esa ndva lvesr epres entthes t
oc ka ndflow s tr
uc t
ur eoft hes ystem1 7
Thes tocksr epr esentt hea ccumul at
ionsofwor ki ndiffer entc ategor ies; t
heva lves
repres entthef lo woft asksthro ught hes yst
em. I
nitial
lya lltasksa rei nt hes t
ockof
Wor kt obeDo ne. Compl eti
ngat a
skr equlr
e Sreso urcesS uc ha sapr oduc ti
vel abor
forcewi tha ppr oprlateS kil
ls;thenumbe randpr oduc ivi
t t
yOft hel aborf orceva r
y
ove rtimea spr oje ctco ndit
ionsc hange.Ta s
ksc anbedonec orrectlyori ncorrec t
ly,
depe ndi ngont hequa lityoft hewor k.Ta sksdonec orr ec t
lya ddt ot hes tockof
Wor kRe all
yDonewhi letasksc ontai
nlnge rrorsOfva rioust ypesa ddt othes tock
ofUndi s cove redRe wo rk.Wor kqua l
it
yi sof t
e nqul t
el ow,a sne wI Pr Oduc tde vel-
opme nta ndl a r
ge -scalepr ojectsus uall
yI nvolvene wt ec hnol ogies,ma terials
,a nd
systemsa ndof teni nvol veuni quene wc irc
ums tances.Coo pera ndMul len( 1993)

GURE2-
FI
St
oc
6
kandf 一
ow
P
e
o
pl
eP
r
od
u
c
tv
i
t
yQu
a
l
i
ty i

st
ructur
eo fa
pr
ojectPhase
Rec tang一 es
repres entthe
stockoft asks,
Strai
gh tlinesand
valvesr epr esent
fl
owsoft ask s
between
categor i
es
(chap ter6) .
Qual i
tyi sthe
fr
ac t
ionoft asks
donec orrec t
ly. Obs
oJes
cenc
e
Thedi agram i s Rat
e
nlgni
ysi mpl i
f
ieci
andomi
t
askc at
tss
egor
ever
i
es
al
S
cstomer
andf lowsi ncluded Cha∩ge
s
i
nt hef u川model . Sour
ce:Ad
apt
edf
r
omad
lag
ramdevel
opedb
yPu
gh-Ro
ber
t
sAs
soc
ia
tes
,Ca
mbr
i
dge
,MA.Us
edwi
t
h
pe「
mlSS
ion
.

7
Mahe
t mat
i
cay
l
l ,
eac
hst
ocki
sth
ein
teg
ral
oft
hef
lo
wsi
nle
sst
hef
lo
wso
ut.
Sto
cksa
ndf
lo
ws
a
redi
sc
uss
edi
nchap
ter
s6a
nd7.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 59

foundt hea ve ra gef ra ctionofwor kdonecor rec tlyt hef irstt i


mei nthe irs a mpl et o
be689 u orc omme rcia lpr oj ectsa ndj us t3 4% f orde fe nsepr ojec ts.
Uncove rlnge rror st akest imea ndr es ourc es .Of te n,e rr orsa reonl yde te ctedby
adowns trea m phas e,a swhe nades i
gnf la wi sdi scove r eddur ingt hecons tuc
r tion
phas e.Tas ksi nt hes toc kofundi scove redr ewor ka ret he refor epe rce ivedt obe
compl e t
ea nda ret reate dasdonebyt heor ga ni zation・ Di sc over yofe rror sbyqua l-
1tya s sur anc e,t eS tlng,Oradowns t
rea m pha s
emovest hei mper fectlydonet as kst o
thes t
oc kofKnownRe wor k. Coope ra ndMul len( 1 993)f ounda ver ager ewor kdi sI
cove ryde la ysofa bout9mont hsf orbot hci vi la ndmi lit
a rypr o jec t
s ,aS ignif i
ca nt
fract i
onofs che dul e dpr oj ectdur ation・
Cha ngesi nc us tome rs pec ificationsha vee fec t ss i
mi l
art ot hedi scove ryof
error s .Spec ifica tionc ha ngesma kes omewor kpr evi ous l
ydonec or rec t
lyobs ole te,
movi ngt hos et as ksf rom t hes toc kofWor kReal lyDonet ot hes toc kofKnown
Re wor k.Thea ffe ctedpha semus tr eca llwor ki tpr e vi ous l
yr el
eas edt oot he rphas es
anduponwhi cht hos edowns trea m pha sesha vebas edt heirownwor k.Theor 一
ga niz ationmus tt he ni nc r eas et her esour cesa nda t
t ent iondevot edt or ewor k,s low-
1ngCOmpl e tionofr ema inlngbas e wor kt asksa ndpot e ntia ll
ydi srupt lngt hee nt i
r e
pro jeC t18
0bvi ous lyc us tome rc ha ngest hatma kec ompl e teddes ignwor kobs oletea r e
cos tlybe ca us et hea ffec tedt a sksmus tber ewor ked;t hes ea r
et hedi re ctimpa ctsof
cha ngest heNa vywa swi llingt opa yf or.Butt hei ndi r ec te ffectsc anbema nyt imes
large r.Fi gur e21 7S howsaf e w oft hef eedba ckst ha te xpl a i
nhowt hei ndi recte f-
fectsofc us tome rc ha ngescoul dbea mpl ifi
ed.
Asapr ojec tf a llsbe hindcont ractorsha veonl yaf e wc hoi ces ・The yca nputt he
exi stingWOr kf or ceonove rtime,t husi nc reas lngt heef fec t
ivenumbe rofpeopl e
wor ki ngont hepr oje ct .Thi snega tiveorba l
a nc ingf ee dba c ki sthei nt endedefe ct
ofove rtimea ndi ss howni nt hedi agra m bys olidl i nes .Howe ve r,e xc es siveore x-
tende dove rtimec aus esf atiguea ndbur nout .Pr oduc tivi tya ndqua l
ityf a l
l, reduc ing
progr es sa ndi nc rea s l
ngt hes toc kofundi scove redr ewor k.Bur nouta lsol eadst o
abs ent ee is
ma nda ttritionase mpl oye esr eques ttrans fe rsorqui t,reduc ingt henum-
berofpeopl eont hepr o Je Ct・Thes euni nte nde de fe c ts ,s hownasdas he dl ines ,f orm
pos itive( sel f-rei nfor c ing)f eedba ckst ha ta ctasvi ci ouscycl est ounde rcutt he
progr es s-e a
n nc
h lnge ff ec tofove rtime. Toa voi dt hes idee ffectsofove rtimemor e
peopl eca n ehib red( a not he rba lanc i
ngl oop) .Butr a pi dhi r
ingdi lut est hee xpe ri-
enc ebas eoft hee mpl oye es IIft hepoolofqua lifiedwor ke rsint her e glOni ss ma ll
relativet oih ringne e ds ,a cc ele ratedhi ri
ngl owe r
st hea ve ragequa li
tyofa vaila bl e
candi da t
es . Rec r uitlngS tanda rdsof tene rodes ova ca nc iesca nbef ill
e dqui c kly・ A ll
theseefec t slowe rpr oduc tivltya nd qua litya nds l ow pr ogres se ve na sma nag e一
me nts e ekst oboos thea dc ountands pee dpr ogr ess .

8
Mo s
tla
rgemi li
ta
ryandci
vil
ianpro
jectssp
eci
fyde a
dli
nesf
ord e
li
very
・Failu
retomeetthe

deadl
in
eleadstop e
nlt
a i
es,kno
wna sl
iqui
d at
eddamages(LDs),
forever
yd a
yt h
ep r
oje
ctislate
.
,
LDscanrapi
d l
ymo untt
oma nymill
ion
s・Ind i
spu
tessuchasdi
scuss
edhereth
eLDsf ormthe
pr
lmarybasi
sforthecust
omer'
scounte
rcl
ima
a ga
lnSthec
t ontr
act
or・I
nsevera
l c
asesf
orwh i
ch
sys
temdynamicsmo del
shavebee
nu se
dth edi
ffe
rencebet
weenthecont
ract
ordela
yandd is
rupt1
0n
cl
aimandthecu s
tom 'scoe
r
unt
erc
lai
mwa ssev
eral
b i
ll
iondol
la
rs.EvenwhenLDsd onotapply,as
fo
rin-ho
usecomme rci
alpro
ductdeve
lopme n
tpro
ject
s,ever
ydaytheproj
ectisl
ateer
odesthe
compet
it
ive
ne s
so ft
heproduc
tandthesal
e san
dp r
ofi
tsitca
ngenera
te・
60 P
art
IPe
rs
pec
ti
vea
ndP
roc
ess

FI
GURE2-
7 Si
dee
ffec
tsofc
orr
ect
i
vemeasur
esl
eadt
ovi
ci
ousc
ycl
es
Asc ustomerchangesc auseapr ojectt
Of a"behind,managemen tcanaccelerat
ethe
schedule,useov erti
me, andhiremor epeopl e,f
ormlngnegat
i
vef eedbacksdesigned
t
ogett hepr oj
ectbackont r
ack( S
olidli
nes )
.However ,
eachofthesenegativeloopst
ri
g-
gerssideeffect
st hatundercuttheintendedef f
ects,
formi
ngvici
ou scycl
es( posi
t
ivef
eed-
backs,s ho
wnb yt hedash edlin
es ).

Sour Ad
ce: a
pte
dfr
omad
lag
ramd
eve
lop
edb
yPu
gh-Ro
ber
t
sAs
soc
ia
tes
,Ca
mbn
dge
,MA.
Use
dwE
t
hpe
rmI
SS
ion .

Asapr ojectfall
sbe hinds chedulema na geme ntoftenpr essuresemploye esto
workha rderandc ompr essesthes chedulebyove rlapplnga c
tiviti
esthatshouldbe
doneins equence.Appa r
e ntproduc t
ivlt
yrlSeS ,
butt herea r
eal sounantlC
lpateds i
de
efects.Schedulec ompre ssi
onf orcespeoplet odowor koutofs equence,me anlng
importantinforma ti
onorma ter
ialsf r
om ups tr
e am pha sesa r
enota vailable・
De t
ail
eddes ignma ystartbe foresystem des i
gni sma turea nds ta
ble.Prototype
buil
dsma ybe gi
nbe forec ompone ntspe ci
ficati
onsa rec ompl ete1
9s chedulec om-
press
iona ls
ol eadstowo rks itecongesti
on, bei tove r
loadedCAD/ CAM f acil
iti
e s
inenglneenngOraC rowde dc onstr
uc t
ionsite.Ma na gersands upervisor
sfindt heir

9Ma n
yorga
niz
ati
onstodayhaveado
pte
dconcu
汀ente
ngl
neer
lngpra
cti
cesdes
ig
nedtosho
rt
en
deve
lopmentc
ycl
eti
me s
.S u
ccessf
ulde
plo
ymentofc
onc
urr
ente
nglnee
rln
gisdif
fi
cul
tandeve
nin
hig
hlyconc
urr
entp
rogr
amst hedegr
eeofov
erl
apbet
wee
ndif
fer
entphas
escanbeto
oaggre
ssi
ve,
l
eadi
n gt
oexces
si
vere
wo rk.SeeFor
dandSte
rTan(1
998a
)and(1998b
)forsys
te
md yn
ami.
Cs
modelsofc
oncu
rre
ntengne
l erl
n g
,Wit
happl
ic
ati
onst
OSe
micond
uctorde
si
g n.
Seea
lsosec
tl
On14.
5.
Cha
pte
r2 Sys
temDy
nami
csi
nAc
tio
n 61

timei sinc rea slnglyc ons ume dbyme etl


ngSt OWO rko utc onf
li ctsa risl
ngf romt he
a c
ce l
erateds ched ulea nda dho c, last-min utec oo r
d ina ti
o nofout -of-Seque nc ea
- c
tivi
ties・Str essf r
omwo rkpr essu re , i
nc reasedf iref ight ing, a
ndc ons tantc ha nge sin
sche d
ule sc a nl eadt omo ralepr o blemst ha tc utp r od uc t
ivlt
ya ndq ua li
tya ndi n-
creaseabs e nte ei
sma nda t
trition・ The see fe ctsa ref ur thermul tipliedbyt her ewo rk
cycle・Lo we rq ualityme ansmo r et a s
ksc ontaine rrors. Be causema nye rrorsa r enot
d i
scovere di mme d iately ,subs eq ue ntwo rkbe ginsus lngd esigns ,ma terials, andi n-
forma t
iont ha ta ppe a rtobec orre c ta tthet imebuta rel aterrecalledf orrewo rk.
Thusc us tome rc ha nge sc and is r
u pta ndde layu ps treama c t
ivitiess uc ha ss ys-
tem de s
ig n・ The sep ha sesmus tt he nr eca llsomepr e vi ouslyrele asedwo rk,s od e-
laysandqua lityp ro ble msc asca det odo wns trea mpha sessucha sd e t
a i
ledde si
gn,
ma ter
ialspr ocureme nt,a ndc ons truc tion. Thedowns treampha se smus tthe nr edo
muc hoft he irj o
b,o f t
e na tgr ea te xpe nse( pa rticula rlywhe nc ons truc t
ionha sa l
-
readybe g un) ・ Tot hee xte ntd i
f fer entpr oje ctss uc ha st heDDa ndLHApr ogr ams
sharer esour ce ssuc ha swor ks ites ,wor ke rs,s uppo rti nfrast
uc
r ture,a ndma na ge-
me nt,probl emsi no nec ans pillo ve rtoa not her,
Thed ia gramsa bovea rehi ghl ys i
mpl i
fied,a ndma nyo the rimpo rtantf eed-
backsc apt uredi nt hef ullmode la reo mitted( ho wma nyo t
hers uche ffectsc anyo u
identi
fyf r om yo uro wne xperie nc e? ).Butt he yi llus tratehow a ppa r entlys ma l
l
change sinc us tome rs pec ifi
c ationsc ans nowba llintomuc hl argerde laya nddi s
-
ruptlOnd es pltema na ge me nt'sbe ste fo rtst oge tthepr ojectba cko nt r
a ck.The
mode la ugme ntedt ra ditiona lpr oj ecta na lysist hr oug ht hee xpl ici
tr ec ognl tlOnOf
therewo rkc yc le,va riabl es t
a f
fpr od uc ti
vl tya ndq ua lity,andt heba neo fmos tde-
velopme ntpr o je
c ts-u ndi scove re dr ewo rk・Co nve nti onaly
l,a nyi ndi recte fe c t
s
we reviewe da sas ma lladd i
tiona lpe rcenta geove rthedi rec
tc osts・ Ex plicitre cog-
niti
onoft hef e edba cks truc t
urede scribe dhe rehe lpe de xplai
nho wt hei nd i
r ecte f
-
fect
so fc us tome rc ha ng e sc ouldbema nyt ime sl a r
ge rt ha nthed irec teffec ts.

21
3・4 TheModel
岳ngPr
ocess
Themode lingt eama ssembl edthef ullmode lbyr e pli
ca t
ingthege ne ri
cpr oject
pha semodu letorepr esent eac
hpha sef わre achs hipl ne achp r
ogram. Thema jorac-
tivi
ties( systemd esign, detail
edde si g
n, procur e
me nt, construct
ion,e t
c. )we redis-
agg regatedf urtherwhe rene ces
sa ry;f ore xa mpl e,c o nst
ruc t
ionwa sdi videdi nto
severa lma jora ct
ivities( e.g.
,h ll
u ,pi ping,e lec trical,etc.)andt hec onstruction
wo rkforcewa sdisagg regatedbyma j orc raft
s( e.
g. ,steelwo rkers
, e
lectricians,etc.
).
Cons tructio npr ogressf ore achshipwa sr epre s
e nteds e
pa rat
ely.Eac hi nstanceof
thege ne ricpha s
emod ulewa sc alibra tedt othepa r
ticulara ct
ivlt
yl tre presented.
Thei ndi vidua lacti
vitie s
,pha ses
,a ndpr og r
a mswe r elinkedbya ddit
iona lstructure
represent l
ngO Verallpr og r
am ma na ge me nt,prog ressmo nitorl
ng,S Ched uling,hir-
1ng,re sourc ea l
location,a nds oon.
Amode lo fthissc opec ouldne verbebui l t
,C alibrated, maint
a i
ne d,o runde r-
stoodi fsuc hamo du l
a rarchit
ecturewe reno tus ed. Tor epre s
entsuchadi ve rsear-
rayofa ct
ivi ti
estheg e nericmo duleha dt obee xt
r eme lyr obust.Consid erablee fort
we ntintoe xtremec ond i
tionstest
st oe ns urethatt hemo de lbehaveda ppr opr l
atel
y
unde ra nyc onc e
ivablec ombinationofi nputso rc ondi t
ions( S
eec hapt er21 ).The
team wo rke dt oens uret hemode lwa sc onsistentwi tha l
la vai
lablei nfわrma tion,
62 P
art
I Pe
rs
pec
ti
vea
ndP
roc
ess

includingthequa lit
ati
vea ss
es s
me ntsgl
e aned血.omi nter
viewsa ndobs erva t
ionsin
thef i
eld,notonl ythenume ricalda t
a.
Ea r
lyont het eamc ompa redt heoutputoft hemode ltothehi storyoft hepro-
jectstOdate・Thepur poseoft hec ompa r
isontohi sto
rica
lbeha viorwa snott oprove
toInga ll
stha tthemode lwasr ight,butra t
hert oidenti
fyarea swhe ret hemode l
requiredimpr ove ment.Thes ec ompa ri
sonss ome t
imesident if
iedomi ss i
onsa nd
problems ,leadingt orevisi
onsi nmode ls tr
ucturea ndpa r
ame ter
s.Ot hertimes,
discrepanciesbe tweenmode la ndda tas uggestedtheda tawe reinc ons i
stentor
incompl et
e, l
eadingtoa ddit
ionalda tacollect
ion,inter
views,a ndrefine me ntoft
he
valuesa ndjus t
ifi
cati
onf orpa r
ame t
ers・Thisproc essledtothr eema jora ndma ny
minori ter
ationsinthemode l.
Themode lul t
ima telyr epli
ca t
e dt hehi storicalpe r
forma nceoft hepr oje ct
s
qui t
eWe ll
. But,asdi scus sedinc hapter21 ,i
ti squl t
ee a s
yt Ofi tamode lt oas e tof
da ta.I
ti sal s
one cess a
ryt hatthemode lrepli
c atetheda taf orther ightr easons ,r e
a-
sonst hemode lersa ndl nga l
ls'ma nage me ntunde rstanda ndc ane xpl aini npl ain
langua ge. Whi leparticularlyimpo r
tanti nthea dve rsari
ls
a ett
lngOfal ar
gel aws uit,
he
t seareimpor ta
nti na nymode lingpr oje C・
tUl tima t
e l
yt hecl ientsfora nymode l
-
1ngPr ojectWi lltakea cti
onon lyt othee xtentthe i
rme ntalmode lsha vec hange d. In
tum, t
hec lients'me ntalmode l
sa reunl i
ke lytoc ha ngeunl essthe yha vec onfide nce
int heint egrlt
ya nda ppropr i
atenessOft hef orma lmode l
.De velopingt ha tc onf i
-
denc ere quiresamode l
ingpr ocesst hatgl VeSthec lientstheoppor tunltytOde lvea s
dee plyintot hede tailsast heywa nt,t
oque s
tiona nya ssumpt lOn,a ndt oc halle nge
anyr esult.Ope nlngt hemode ltor eviewbyt hec l
ientsisa ls
oe ssentialforthemod-
elerstoe ns ureitaddr ess
est heissue sthec li
entc a r
esmos tde eplya bouta ndt oge n-
eratethebes tmode lf ortha tpurpos e.
Tounc ove rmode lf
la wsa ndc reateoppor tunitiesf ortheI nga ll
st eamt oc ha l
1
1enget hemode lthemode l
ingt eamus eds eve ralotherpr ocedur es。Coo pe r(1 980,
p. 27)e xpla i
ns:
Firs
t,W eestablis
h e
da ttheoutse
texplici
tli
mi t
so freaso
na blenes
sfo rea
chn umeri
-
calparame t
eri nthemo del;t
h e
sewo uldnotbev iola
tedino rdert
oa chie
veamore
"accurat
e"s i
mul ati
o n. Furt
her,t
henu meri
calparame t
ersind if
fere
n tsec
tio
nso ft
he
mod elwerer equiredtob ec onsi
st
entwi t
ho neano t
herinte r
mso frelat
ivema gn l -

tu
d e.Theseg uideli
ne s. Hwe reneverv i
ola
ted.Th emo delwa sals
os ubj
ectedtoa
ser
iesof" Shoc ktest
s"t oa s
sessrob
ustnessinrespondinga sthecompa nywo ul
dt o
ra
d i
call
yd iff
e ren
tc i
rc ums t
ances.
Finally
,severaldiferentplausi
blec o
mbinati
o n
s
ofequati
o nsa ndpa r
a me t
erswe r
etestedtoexploreHalt
erna t
ivemo dels
Hthatmight
accurat
elyr e
p res
e n
tI ng a
uso per
ati
ons.
Ast i
mepa ssedthemode l-
ge nerat
edPr ojecti
onsf orschedul
ea ndc oststurnedout
tobequiteCl
os etowha tac
tuallyhappe ned,furt
herboos t
ingCOnfidenc eintheabil1
1t
yOft hemode ltocaptur
et heunder lyings tr
uctureoftheprojects.
Themode l
ingteama s sess
edt hes ystemwi dee fectsoft heNa vy'sde si
gn
changesbycompa r
lngtwoS imulati
ons .The" as-
builtHcasewast hehis t
ori
c a
lsim-
ulat
ionincl
udi ngalltheNa vydes i
gnc hanges;thiswa scompa redt otheH would
have"C a
sei
nwhi chthedesignchange swe reremove d.Thediff
er enceintotalcost
s
andc omple
tiont i
mesr epresentedthec umul ati
vei mpactofthedes igncha nges.
Sensit
ivi
tyanalysi
sthenplac edconfide ncebo undsaroundthees t
ima tedcostofthe
dela
ya nddisruptl
On.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 63

Themode lalsoall
owedl ngall
st oest
ima t
et her ol
eofitsownma nageme ntde-
cis
ionsint heove r
mn.Si mulationsofa l
ternat
ivepol ic
iesshowedhowmuc hl ower
proj
e ctcostsanddur a
tionmightha vebeeni fInga l
lshadma nagedthepr oj
ectmor e
eff
ec t
ivelyLThea bil
itytoqua nti
fyt hecontri
but ionofc ustomerinter
ferencea nd
contract
ormi s
ma nageme ntt
ot hede l
aysa ndcos toverrunwasac rit
icalpartof山e
process・Gol dbach(personalcommuni cat
ion,1 999)des cr
ibedthedi s
puter esol
u-
ti
onpr ocesspr l
OrtOthede velopme ntofthesys tem dynamicsmode las
Justabun c
ho ffinge r
-po l
ntl
ng. Ac ont
r a
ctorwo ul
ds ay" Here'swha tt
hegove r
n-
me ntdidwr ong "a ndbl amea llt
heirproblemso nthat.The nthegove rnme ntwould
sendtheGAOl Ge neralAc count
ingOfi ce]intofin dallthethingsthec ontra
ctor
didwr ong.Itwe n tnowhe r
e.
Thepr oblemwa sthatwi t
hthe[ prqjec
tma nageme nt]tec
hno logie
sa vaila
ble
atthetimethe rewa snowa ytosepa ra
tethei mpa ctofgo vernme ntandc ontra
ctor
problemso rex ami nethes ynergybe t
we ent hem. I
nt hee ndweha dtoha vethe
abili
tytosayH h erea r
et hethingsthec ontr
a ct
ord i
d n'tdowe llandhe rea r
ethe
thi
ngst hegove rnme ntdi dn'tdowe ll,
a ndhe r
e'sho wmu che achc ont
ributedto
costsandtime ."

Thea dve rs ari


a lsettlngOfal a
rgedi sputea cc entua t
est hene edf orar obus t,we ll-
unde rs toodmode lwhos epa rame tersa ndas s
umpt 10nSCa nbej ustifiedwi t
hi nde
-

pe nde ntda ta.Aspa rtoft hedi scove rypr oces sint hel aws uitlnga llsha dt ot u仙 t he
mode l,doc ume ntation,a na lysts,ands uppor t
ingda taove rtot heNa vy,whi c hhi r
ed
itsowne xpe rtstot r yt ode bunki t.Acommonc riti
c ism ofs uchmodel s,a ndone
us edbyt heNa vy,ist ha tt hepa ramet ersa nda ssumpt lOnSa re" COOkedHt oa c hieve
apr ese lec tedout come." Ga rba gei n,ga rbageo叫 日仏eywoul ds ay,a nda rgue d血a t
themode lwa sme relyac ompl icatedr usedes igne dt oi mpr essthec our t.
TheNa vy'Sout sidee xper tse xami ne da ndc riti
c i
ze dt hemode l.Af terthe yde-
liver edt he irrepo rt
s ,themode lingt eam,a longwi thl nga l
lsma na ge me nta ndt heir
attor ne ys ,Na vyofi c ials ,thegove rnme nt'sattorne ys ,a ndt heNa vy' Sout s idee xI
pe rtsme tf ors evera lda ysi nal argec onf erencer oom t odi scus sthec rltl
que.Ea ch
issuewa sdi s
cus sedi ndet ai
l, f
rom hi ghl evelissuesofmode lingme thodol ogya nd
mode la rc hitecturet os pec ifice qua t
ionsa ndpa rame ters ・Inga ll
sa ndt hemode l
ing
teamt he nha dac ha ncet or espond.The yr evisedt hemode lt oaddr es sthec ri
ti-
cismsl e ve ledbyt heNa vy' sexpe rts.I nthene xtr oundofmee tings ,t he ys howed
theNa vyt eam how t he yha dmodi fiedt hemode lt oi ncor por atet hec ha ngest he
Na vy' sexpe rtswa nte d.Re pea tlngt hecompa risonoft heas -bui ltt owoul dha ve
cas es ,themode l
ingt ea mf oundt hatt hef racti
onoft heove r
runa ndde l
ayca used
byt heNa vy' sde signc ha ngeshada ctua ll
yl nCreaS ed・10
TheNa vyc learlye xpec tedt hatincor poratingt hec riti
quesa _
ndpa ra me teres ti一
ma tesofi tse xpert si ntot hemode lwoul ds how mor eoft heove r
runwasdue
toc ont ra ctormi sma na ge ment .Thecount eri
nt uiti
ver es ultt hatt hec laim va l
ue

mGiventh
etechn
ologyoft
h e t
ime( main
fra
mec omput
ersoper
atin
gwithti
me -
sha
ring,t
ele
type
pr
int
er
s7and100baudacous
ti
cc ouplermo d
ems)itwasnotf
easi
bletor望themo del
li
v einth
e
meet
lng
S・Themodeldevel
operspainf
u l
lyrec
all
ovemightses
sio
nsr u
nnln
gthemo de
lont he
l
arg
estcomput
ert
henavil
a abl
e. Todayitispos
si
bletobr
ingthemo de
ltosuc
hme et
lngSOnalapt
op
an
dma kemanychange
sinassump t1
0nSO nt
hespot,S
las
hin
gthecy cl
eti
mefor e
xper
ime n
tat
ion
an
dg r
eat
lyln
Crea
Sl
ngCli
e n
tinvo l
veme nt
.
64 Pa
rtIP
ers
pec
ti
vea
ndP
roc
ess

incre ase dd emo nstratedt oa llt


hati tisa ct
ua llyqui tedifficultt oe nglneeramod el
toge nerateap r
e s
ele ctedr e sult
.Go ldbachc omme nted, "Fo rthe丘r stti
met heNa v y
sawt ha tlnga l
lshadac red iblecase."Intens ivene go t
iati
o nsthe nbe ganatt hehi g h-
estl eve lso fLittona ndt heNa vy. I
nJ une1 9 78t hepa rt
iess ettledo uto fc our t.In-
ga l
lsr e ceived$ 447mi lli
o n.
Thust hec l
ientsf ort hemo delingwo rkwe reno tonlyI ngall s'ma nage me nta nd
attorne ysbuta lsothec o urta ndtheNa vy. Itma ys eemc ounte ri
n t
ui t
ivet oi nclud e
theo ppos lngS i
dea mo ngt hec l
ientg r
ou pfo ramode luse dinal aws uit.
An di nde ed
theNa vya t
temptedt od i
sc redi
tthemod ela ndha vei texc lude df r
omt hepr ocee d-
lngS .Howe ver,t
ot hee xten tthemo de lbe camet hef ocus,eve nt hroug hthec rlt
lqu e
oft heNa vye xperts ,thes tr uct
uresi nthemo dela ndt hedyna mi cst heyge ne rated
startedt obe comet hec ommo nframe wo rkf ordi scus si
onoft hec laimbya llpa r-
ties.Thepr ocesso fc ha nglngme ntalmo de l
swa swe l
lunde r
wa y.Thi spro ce ssha s
sincebe eno bser
ve di nma nyo t
he rconflicts( see,e. g.,We ilandEt he r
ton1 990, Re -
iche l
ta ndSt ema n1 990) .Ex per
ienc esho wst hatt hebe ttertheo ppos i
ti
o ns 'unde r-
stand ingoft hemode l,themo r
elike l
yl tWi llbei nflue ntialint her e s
o l
utiono fthe
disput e.
Tho ug ht hes ettlnghe rewa sal aws uit,t hepr oce s
sa ppl iest oa nymo de l
ing
proje ct.Eve nwhe nt hec lientsfo rthewo rka rea llfrom t hes amema na ge me nt
team, therewi l
la l
wa ysbed iferents i
de sa ndf a ctions,pr opone ntsa ndo ppo ne nts
ofe achpo li
cy.Onl yt hei ntensivei nvolve me ntoft hec li
e ntsi nt hemode l
ing
proc e s
sc anc reatet heunde rst
and i
ngo ft hei ssue sne ededt oc hang ee ntrenc he d
me nt almode l
sandl eadt oc onsensusf ora ction.

2.
3.5 Cont
inui
ng】
mpact
Thes yste
md ynami csmode lwa sthesoletechni
ca lbasi
sf ort
hed el
aya nddisrup-
ti
onc ompone ntofIngalls'clai
ma galnSttheNa vy・ Est
ima tesfromt hea t
tor
neys
andl ngal
lsma nagementH placethemode l
'sdoll
arc ontr
ibutiont othes e
ttl
eme nt
betwe en$170 -350mi ll
ionH( Cooper1 980,pp.28 ).Buttheses ums, l
argeasthe y
are,underest
ima tethebe nefi
tsofthemo del
ingpr ocess
.Thel awsuitit
selfcanbe
viewe dasal argeprojectthatgener
a t
editsownr ippleeffects
. Bya chie
v i
ngas et-
tl
eme ntal i
tt
leove r2ye arsafte
rbeg i
nningt hemode li
ngp roces s(
av er
ys horti
n-
te
rvali nsuchl ar
gedi s
pute s
),
Thedi
rec
td ol
larcost
sofconti
nuingthecl
aime恥r twerea vo
ided[l
egalf
eesand
co
urtcos
ts]
.Ev enmo r
esigni
fi
cant,ho
we ve
r,wasthevastamountofmanageri
al
an
dp r
ofess
ionalti
mea ndta
lent(
a nen
tir
e"cla
imo rga
nizat
ion"ofover100Inga
ll
s
pe
rson
nel)th
atwo uldhaveconti
nuedtobespentonsomethin
go t
hert
h a
ns h
ip
de
sig
na ndconstr
ucti
on‥. Ab oveal
l,t
heeli
min a
ti
ono ftheadv
ersa
ryrel
ati
onshi
p
be
tweenlngal
lsanditsbestc
ustomerwasami l
est
oneac hi
evement(
Co o
per1980,
p.
28).
Sincethisgr
oundbre
aki
ngwo rkPug h-Robe rtsando therfi
rmsha veg oneo ntoap-
plysystem dynamicst
od is
pute
st otal
ingma nybi l
lionsofdollars.The serange
from othermi l
it
aryandc omme rcialshi pbuil
di ngpr oj
ectstoa eros pacea nd
we a
ponss yst
ems,powerpla
nts,c
ivilwo rkss ucha sthec r
oss-c
ha nnelt unnel,and
soft
wa repro
ject
s.I
nmos tcas
escontractorsus ethemode lsinactionsa ga i
nstthei
r
custome r
s.Ineachcas
et hedefe
nda ntsha ves o ughttode bunkt hemode l
sa nd
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 6
5

exc
ludethe
mfrom t
hea
llowabl
eexpe
rttes
timonybute
a c
hti
met
hemode
lsha
ve
bee
na l
loweda
ndhavecont
ri
but
edtofavor
ablese
ttl
ement
s.
Whi lethedol l
arva lueoft hesea cio
t nsi simpr essi
vea ndofundoubt edbe nefit
tot hepl a i
nt i
f fs,theda ma ge( thec os tove m n)ha sa l
readybe endone ,andt hedi s-
put ei sonl yove rwhopa ys .Ther ea lleve ragel i
esi nus lngt hes emode lsproac
-

tive l
ys oove rru nsa ndde laysa rea voi dedi nt hef i
rstplac e.Si nc et hef i
r stIngalls
mode l
,ma nyor ganiz ationsha vegoneont oa ppl ys i
mi larmode l
st ot hema nage -
me ntofl arge- sc al
epr oje ctsinawi der angeofi ndustri
es( fore xa mpl ess eesec
.
-

tions6. 3.4a nd1 4.5)l lInga llsi t


selfha sus edde s
cenda nt soft ha tf irstmode lto
he lpma na gevi rtual
lye ve rypr ogr ams incet heLHAa ndDD. Thebe nefitsofs uch
pr oactivemode linga reha rde rtoqua ntifybutl ikelyo utwe ight heva lueofdi s
put e
se ttl
eme nt sma nyt l
meS .
Asonei llustration,Ri c hGol dba chl e ftlnga llsint hel ate1 970st ohe adup
Me troMa chine, ashipya rdi nNor folk, Vlrgl ni
a. The nsma lla nds truggl ing, Me t
ro
toda yl Sahi ghl ys uc c ess f
ulya rds pe cili
a z ingl nr ePalra ndr efitt
i ngwor kf ort
he
Na vywi tha bout700e mpl oye esands al
esofa bout$90ml ll
ioI Vye a r. Goldba chin-
troduc e dawi der angeofi nnova t
ivema nage me ntpr acti
cesi nc ludi nge mpl oyeein-
vol veme nt・Thef ir
mi sl OO% e mpl oye eowne d, withuni ve rsalpa r ti
c ipationi nthe
empl oye es toc kowne rshi ppl an. Me tr
oha swons e
ve ra
la wa rdsf ort hehi ghqua L
1t
yOft heirwor k,inc ludi ngNa tiona lSma llBus inessPrimeCont r
a ct oroft heYe a r
andt heUSNa vyAEGI SExc e l
lenc eAwa rd" fors upe r
iorpe rfor ma nc einqua l
ity,
reliabilit
y,de live rya ndc ost" -t hef irsteve rgl Ve ntOar e Palrya rd・
Mode lsc ont i
nuet opl aya nimpo r
tantr ol
e.Gol dbac hc ommi ss ione dthede -
ve lopme ntofas i
mul ationmode ltopr ojec tthef i
nanc i
alc ons e que nc esofva r
ious
de cisionsf orupt o1 0ye ar s.Me t
rous est hemode ltoa ss essa cqui sitions ,capit
a l
i
nve stme ntde c isi
ons ,ne wve ntures, anda l
la s
pe ctsofbi ddi ngf orj obs .
Web uil
tt
hemo deltoas peclif
icat
ion
]Ip r
o v
idedbasedonwha tIlea
rnedfromthe
l
ng a
llsmodel.Themo delhelpsthegovernmentunder
stan
do u
rbi dsbet
ter
.Itle
ts
t
heDCAAl De fe
ns eCo ntr
act Audit
Ag enc
y ,
aDe par
tmento fDe fe
nseagencythat
au
d i
tsdefe
nsec ontr
ac t
orbidsa ndasses
sesthei
rabil
it
ytod othewo r
k日o okata ト

t
ernat
ivescenari
os .
Weus ethemo delin
terac
tiv
elywiththem. Thereisanon-Si
te
DCAAa udi
torwhok nowsth emo del
.Shec a
na skustoruna nysetofassumptl
OnS,
an
dweus ua
llyge tt
hea nswe rbackinanh our(
Go l
dbach,personalcommu nic
ati
on,
1999).
Thefina
nci
als
imula
tionhasbe
enve
rye fe
cti
ve,butf
armorei
mpor
tant
,Gol
dba
ch
says,ar
etheles
sonshel ear
nedaboutthechall
engesofmana
glngCOmpl
ex
Syst
ems:
Fo rt
he[shi
pbui
ldin
g]ind us
tryithough
tiwa sap r
ett
ys oph
isti
cat
edma na
ger,
bu ti
t
changedmywh oleperspect
ive.Inev
erha dt
heab i
li
tyIthinkIgotfro
mwo rki
ng
withsyst
emd yna
mi cstoask"ho wwillt
hisdec
isio
nr l
ppleout?MIgottot
hepolnt
thatIhadth
eme nta
ls e
lf-di
sci
plinet
ofightmyImp ul
sesandn otJ
ustdoth
ema cho
h i
t ngwhenthe
re'
sap roblem・Th epl
aylngfi
el
dc hangeswhileyou'r
eplay
ingthe

l
ls
eeal
soAbde
l-
Hami
dan
dMa d
nic
k(198
9a-C,
199
0,1
991)
;Coop
er(
199
3a-C
,199
4);
Coope
r
a
ndMull
en(1
993)
;Fo
rda
ndSt
er
man(199
8a-b)
;Home
reta
l.(
199
3);
Wei
landEt
her
to
n(199
0);
a
ndYour
don(1
993
).
66 Pa
rtIP
ers
pec
ti
vea
ndP
roc
ess

ga
me.NowIaskhowcus
tomer
s,empl
oy e
es,Sup
pli
ersa
ndsoonwil
lre
actt
owhat
wemigh
tdo.
Someti
meslgeti
tri
ghtandsometi
mesIdo t
n'.
I
tper
meat
esev
eryas
ec
p to
fmyt h
inking.
I'madifer
entp
ers
ontha
nIwa s
be
for
e.

2.
4 PLAYl
NG THEMNNTENANCEGAME12
In1 991 ,Wi ns tonLe de t,the nama na ge ri nGul fCoa stRe giona lMa nuf acturlng
Se r
vi ce sa tDuPont ,r ele
f cte dont her es ul tsofa ni n-hous ebe nc hma rkings tudy
doc ume nt lngal argega pbe twe enDuPont 'sma inte na nc ere corda ndt hos eoft he
be s
t-pr a cticec ompa ni esi nt hegl oba lc he mi calsindus try.
Thebe nchma rkings tudyr eve aleda na ppa rentpa radox:DuPonts pe ntmor e
onma int ena nc et ha ni ndus tryl ea de rsbutgotl essf ori t.DuPontha dt hehi ghe st
numbe rofma inte nanc ee mpl oye e spe rdol larofpl antva lueye ti t
sme chanics
wor ke dmor eove rti
me.Spa repa rtsi nve nt orieswe ree xc essiveye tthepl antsr e-
1iedhe avi ly on c os tlye xpe ditedpr oc ur eme ntofc riti
calc ompone nt s.Mos t
dist
ur bi ng,DuPonts pe nt1 0-3 0% mor eonma i
nte na ncepe rdol larofpl antva l
ue
thant hei ndus t
r yl eade rs ,whi lea tt hes amet imeove r allpla ntupt lmeWa sS Ome
10-1 5% l owe r.
Ma nype opl ef oundt her esultsoft hebe nchma rki ngs t
udyt obec ount eri
ntu-
it
ive. The irme nt almode lss ugges tedt ha te qui pme ntqua litys ho ulds ufe ra ndup-
ti
mes ho ul dbel owi nac ompa nyt ha tspe ndsl i
ttl
eonma intena nce, whi les pe nding
mor eonma i
nt ena nc es houl dyi eldhi gh- qua lit
ye qui pme nta ndhi ghupt lme.How
coul dDuPontbes pe ndi ngmor ea ndge t
tlngl ess?
Ma nype opl ebl a me dt hepr obl e m ont hedi fficul tc ompe ti
tivee nvi ronme nt.
Thec he mi calsi nd us t
r yl Sma turea ndi nt e ns elyc ompe t
itive・ Be ca us ethe rei sl i
ttl
e
produc tdi fe rent iati
onf o rbul k( Commodi ty)f eeds toc ks,C he mic a lma nuf a ct
ur er
s
compe teonot he rdi me ns ions ,mos tlyc os ta ndde li
ve ryr eli
a bili
ty・Si nc et hee arl
y
1970St hei ndus t
r ywa shi tbyonec risisa fte ranot he r:Twos eve ree ne rgyc ris
es
wr eake dha vocwi thi nputa ndope ra t
lngc os ts.Alwa ysc yc lica l
,thet hre ewor s
tr e
-
cessionss inc etheGr ea tDe pr es sionc aus edwi despr ea de xc essc apa c i
ty. Ne wc om-
petitor sf r
omt hePa cificr ima ndt heoi l-ric hna t
ionsoft heMi ddleEa ste nte r
e dthe
ma rke t,Envi ronme nt alc onc e rnsa ndr e gul ationswe regr owl ng.
Le de tkne wa llthi s; heha dlive dt h roughi tdur inghi s25ye ar swi thDuPont .
Butbl a mi ngOut s i
def or cesf ort hepr obl ems ,whi leps yc hol ogic al l
ys afe,di dn' t
provi dea nyl eve raget oi mpr ove. Le detf e lttha tthee xpl anationoft hepa ra doxl ay
noti nt heout s i
depr e ssur est hec ompa nyha df ac eddur ingt wot ur bule ntde cades
buti ni tsr es pons et ot hos epr essur es.
Le de ta ndhi st ea mne ede dawa yt oe xpl oret hewa ysi nwhi chdi ffere ntpa rt
s
ofthema int ena nc es ys temi nt era cted,e xpl a i
nwhypa sta ttempt st oi mpr oveha d
fail
e d,a ndas s i
s tint hedes ignofne w pol ic ies.Andt he yne ededt oe xpl aint hese
compl e xdyna mi cst ot hee xpe rienc edpl antope ra tionsa ndma int ena nc epe ople
w ho h adt ot akea c t
ion.

1Ⅰ
2 '
mindebt
edt
oWinst
onP.Lede
tandWinst
on∫.Ledet
(pr
inc
ipal
s,TheManu
fac
tur
ingGame),
Pa
ul Monus(BPChe
micls
a )
,andMarkPalC
h(Col
oradoColl
ege
)forper
miss
iont
opre
senthe
t i
r
wor
ka ndt
h e
iras
si
st
anc
einth
ep r
epa
rat
ionoft
hemateri
l・
a Than
ksa l
sotoTo
nyCard
ela
l,Mark
Down l
ng,
VinceFl
ynn,
andt
heresto
fth
eDuPo ntt
eam.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 67

Le de ta ndhi st eambe ga nt hede ve l


o pme ntofas i
mul atio nmode lt oc apt ure
thes yste mwi de,dy nami cbe nefitsa ndc os tsofdi fe rentma intena ncei nitiative s
.
The yde ve lope dthemode lwi t
ht hea ssistanc eofa ne xpe ri
e nc edmo dele r,Ma rk
Paich. Themod elwa sd e ve lop edint e ractive ly, wi tht hepa rticlpationo fLe deta nd
otherke yt eamme mbe rs ・Ther oleo ft hee xpe rtmod e lerwa smo reofac oa cha nd
facil
itato r,andt hemode lingp roc essi nvo lvede xte ns i
veha nds -onwo rks hopsi n
whi cht hemod elwa sdi scus sed,teste d, andc ha nge di nr ealt i
mea sme mbe rso fthe
mode li
ngt eami dent i
fiedpr oblemso ra re asne ed ingl mPr O Ve me nt.
DuPont ,likemos tl argef i
rms ,a lread yus edanu mbe rofma intenanc epl an-
nlngt ool s.The set oolst endt of oc uso nt hede tailc o mpl e xltyOft hema intena nc e
challenge ,fo rexa mpl e ,da tabase st ot rac kt hema inte nanc ehi st
o ryo fe ac hi ndi-
vidua lpi eceofe q uipme nt ,S t
a t
isti
c almod elst oopt lmi z
ema i
nt enanc esc hed ules,
schedul ings ystemst oa s slgnme cha ni cst opl a nne da ndr ea ctivewo rk,a nds oo n.
The set oo lsa reimpo rtantf or仙eda y- to-da yma na ge me ntofl argepl antsbutt he y
don'tc a pturet h edyna mi cc ompl exl tyOft hema int ena nc es ys tem. Whe ret hede -
tai
ledpl annl nga nds che d ulingmo de l stra ckede a chpumpa ndmot o
ri nt hepl ant
separa t
e ly,thed yna micmod el divide da l
le qulpme nti ntoJ us tthreec atego ries: op-
erable, bro ke ndo wn, ort a ke ndownf orpl anne dma int ena nc e.Butwhe ret hee x-
ist
lngmo de l
sa ssu me df a i
lu rer atesa ndr epa lrc os tsa ndd ur ationswe reexo ge no us,
t
hedyna mi cmo delt reate dt he sef ac torse ndoge no us ly .
I te nc ompa s
s edt echni cal
iss
ue ss uc ha se qulpme ntC ha racteristics ;
l og lS
tic ali ssue ss uc ha ss parepa rtsa va
i 一

abili
ty ,ma i
nt enanc es che d ul i
ng,a ndme c ha nica sslgnme ntS ;huma nr esou rcesi s-
suess uc ha sme cha nics kill,tra ining,a ndmo tiva ti
on;a ndf inanc iali ssue s
i
nc l
udi ngma intena ncebud g ets,resou rc ea lloca ti
o n, ando ve ra llplantpe rforma nc e.
Thes ys temd ynami csmod e lwa sac ompl e me ntt o,a ndno tar epl ace
me ntf or, ex-
ist
lngpl annlnga nds che du lingt oo ls.

2.
4.1 Dynami
cHypot
hes套
s
Us i
ngt hemo delasal abor atorytode signa ndt estdife r
ent polic ies ,t
het e amg r a
d-
uallyde ve l
o peda na ppre cia t
ionf orthed ynami cc omple xltyO ft hema i
nt enance
system.Thedy namichypot hesisthe yde ve l
ope de xplaine dt hepa radoxt hatDu
Ponts pentmo reo nma inte nancea ndgo tlessf orltlntermsofu pt lmea nde q
ulp-
me ntreliability.
Themode l
ingpr oc essl edt os everali mpo rta
ntc onc eptua ls hi ft
si nt hewa y
theyvi ewe dma ln
tenanc e・Pr iort othemod elingwo rkma inte na ncewa sl ar
gely
seena sapr oc e
ssofde fe ctc orrecti
o n(repa i
roff ailedequi pme nt)a ndt hema int
e-
nancef unc tionwa sviewe da sac osttobemi nimi zed・Thef irs tc onc eptua lshif
t
wa stoc ha ng ethef ocusf ro m defe c
tc orrectiont ode fectpr e ve ntiona ndde fec
t
eli
mi nation.Themode lt he ref
orec e
nt e
r edont hephys icso fbr eakdo wnsr a
ther
thanthec ostmi ni
mi zati
onme nta l
itytha tpreva il
edt hroug houtt heo rga nizatio
n.
Equipme ntf ail
swhe nas ufficientn umbe rofl atentdefectsa ccumul ateini t.La te
nt
defectsa rea nypr oblemt ha tmightu l
tima tel
yc a
useaf a
ilur e.The yI nc l
udel eaky
oilsealsi npumps ,dirtye qulpme ntt hatc ause sbe a
ringwe ar,pumpa ndmot or
shaftstha tareo uto ftruea ndc ausev ibration, poorlyc ali
br atedi nstrume ntatio
n,
ands oo n. Ap umpwi thal eakyo ilsealo rdirt
ybe ar
lngSC anS till runbutwi lleven -

t
ua l
lyf ailunl esstheselate ntde fectsaree limina t
ed.
68 Pa
rtIPe
rsp
ect
iv
ean
dPr
oce
ss

Thet otalnumbe rofl atentdefectsi napl ant 'sequipme nti sas tock(Figur e
21 8) ・De fectsa r
ec r
ea t
edbyope rat
ions( norma lwea randt ea r)andbycol l
ateral
da ma gea risi
ngf rom br eakdowns( whe nt heoi llea ksoutoft hepumpbea ri
nga nd
thebea rlngS eizes ,thes haftmaybebe nt,themot orma yove r heat,a ndthevi bra-
tionma ybr eakcoupl i
ngsa ndpipes,i ntroduc ingne w probl ems) IMor esubtly,
ma int e
na nc eac t
ivltyCa nC rea t
enewde f
e cts,throughme chani ce r
ror sortheus eof
poorqua lityr eplaceme ntpa rts
・Thelowe rthei ntrinsi
cdes i
gnqua lityoft heequ
l P -

me nt ,themor ede f e
c t
st hesea cti
vit
iesc reate.
Thes tockofde fectsi sdr ai
nedbyt wof lows :react
ivema intena nce( r
epairof
failedequi pme nt)a ndpl anne dma i
ntena nce( proa ct
iverepa irofope rableequip -

me nt ).
13Ea choft hes ea ctiviti
esformsaba lancingf eedbac kl oop. Asde f
ectsa cI
cumul ate, thecha nceofabr eakdowni nc reases.Br eakdownsl eadtomor ereacti
ve

GURE2-
FI 8 Def
ectcr
eat
ionandel
i
minat
ion
Thediagram i
ssi
mpli
fi
ed.l
ntheful
lmodelequl
PmentWasdivi
dedint
ooperable,br
oken
down,andtakendownforpl
annedmaint
enance,wi
thanassoci
atedst
ockoflatent
def
ectsforeachcat
egor
y.

1
3pla
nnedmai
nte
nan
ceinc
lude
spre
vent
ive(
ti
me-b
ase
d)work
,e .
g.
,r
epla
cewor
npar
tso
n
p
ump se
verynmont
hs,
andpre
dic
ti
ve(co
ndit
io
n-b
ase
d)wok,
r e.
g,,r
epl
acewor
npar
tso
nap u
mp
i
fvi
brat
ionex
cee
dsacer
ta
int
oler
anc
e.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 69

ma int
e nance,a nd,a f
terr epalr,thee qul Pme ntisr eturnedt os ervic eandthes t
oc k
ofde fectsisr educ e
d( theRe a c
tiveMa intenanc eloopBl ).Simi la r
ly,sc
hedul ed
ma int
e nanceore qui
pme ntmoni toringma yr evealthepr e
senceo fl at
entdefects(a
vibrat
ingpump, ano i
llea k).Thee quipme ntisthent akenoutofs erviceandthede -
fectsarec or
r e
c t
e dbeforeabr eakdownoc curs(thePl annedMa i
nte nanceloopB2) .
Obvi ouslyb reakdownsr educ epl a
ntupt l
me.I na ddit
ion,mos tplannedma in-
te
na ncea ct
ivitya ls
or ed ucesupt lmeS incepl anne dma intenanc ef requent
lyr e-
qulreSOpe rablee qul
pme ntbet ake noutofs e
rvices ot hene e
de dwo r
kc anbedone・
Figure2- 8S howsonl yt hemos tba sicphys i
csofde fectac cumul at
ion.Thet wo
nega t
ivef eedba cksregula t
ingt hes t
ockofde fectsa ppeartobes ymme t
ri
cal:De -
fectsca nbee limi nat
ede it
he rbypl anne dma intena nceorr epa irOff ail
ede qulp-
me nt.Thef ulls ystemi smo rec ompl ex,howe ver,a ndi nclude sanumbe rof
positi
ve,s el
f-reinforci
ngf eedbac ks( Figur e219) .

Fr
GURE2-
9 Posi
t
ivef
eedback
sunder
cut
ti
ngpl
ann
edmai
nt
enan
ce

+
70 Pa
rtIP
ers
pec
ti
vea
ndP
roc
ess

Cons ide rt hei mpa ctoft hef irstoi lc risi sinl a t


e1 973. Inputa ndo pe ra tlngc os ts
skyr oc ke te d. Butt hes eve rer ec essiont ha tbe ga ni n1 974me a ntc he mi ca lpr oduc -
e rsc oul dnotpa ssthee ntirec os tinc rea seont oc ons ume rs. Unde ri ntens ef ina nc ial
pr e ssur e,a llpl antsa ndf unc tionsha dt oc utc osts・ Ifma inte na nc ede pa rtme nt sa r e
a ske dt oc ute xpe ns esne arlya lloft hec utha st oc omef r oma ct
ivi tiess uc ha spl an一
ml nga ndpr eve ntivema inte na nc e:Whe nc r i
tic ale qul pme ntbr e aksdown,i tmus t
bef ixe d. Att hes m et
a ime, fina ncia lpr es sur el ea dst oot he ra c tions( e.g. ,pos tpon1
1ngr e pla ce me ntofol der ,les sr e l
iabl ee qul pme ntOrr unnl nge qul pme ntl onge ra nd
mo r ea gg r essive lyt ha nor igi na ldes igns pe c i
fic ationsi ndi ca te), whi chi nc r eas et he
ma int ena nc ewo rkloa d. Wi thr esour c esf orpl anne dma inte na nc edi mi ni shi nga nd
ma int ena nc ene edsi nc rea sing,t hes toc kofde fe ctsgr ows . Br e akdownsi nc rea s e.
Br e akdownsc aus ec olla t
e ralda ma ge,di re ctlyi nc re asingt hes toc kofde fe ctsf ur -
the ra ndl e adi ngt os tillmor ebr e akdownsi navi ciousc yc l
e( t
hepos itivel oopRl ).
Be ca us et het ot alnumbe rofme cha ni csi sl imi ted,mor ebr ea kdownsne c es sarily
pul lme c ha ni csof fpl anne dwor ka sma na ge me ntr e as slgnSme cha ni cst or e pa lr
wo rk. Butma nyme cha ni csals opr efe rr e pa lrWOr k. Apl anne dma intena nc ema n-
age rinonepl antc omme nted,H We 'Veha ds eve ralpe o plewhos a yt he ywa ntt oge t
invol ve di npr eve nt i
vewor kbutwhe na nout agec o me sa nd[ the y]ha veac ha nc e
towo r k1 4-1 6hour spe rwe ekove rtimet he ys ayt̀ ohe llwi t
ht hisvi bra tion[ mo n-
itor ing]s tuf F,Ⅰ'mgoi ngt ot heout a gea re a."' Wi thl es spl anne dwor k, br ea kdowns
inc re as es tillmor e ,for ml ngt her e i
nf or cingGot ot heOut agel oopR2.
Ther isingbr e akdownr atemea nsmor ec riticale qul Pme ntWi llbeoutofs er -
vi cea wa itlngr epa ir. Pla ntupt lmef alls.Pl a ntope r ator sf indi tha rde rt ome e tde -
ma nd. Whe name c ha nicorma intena nc es upe rviso rr eq ue stst ha tac e rtainpl eC eOf
equi pme ntbet ake nof fl inet oc or rec tl ate ntde fe cts,t heha rrie dl inema na ge ri s
like lyt os ho uts ome thingl ikeH Ic anba re lyme etde ma nda siti sa ndyouwa ntme
tot a ket hi sl inedo wn?Nowa yJfyouma int ena nc epe o plewe r edoi ngyourj ob, I
woul dn' tha ves oma nydownpumpsi nt hef i
r stpl ac e.Nowge toutofhe re,I '
ve
gotapl antt or un. "Theba l
a nc ingTooBus yf orPM l oop( B3)me anso pe rator sa re
les swi llingt ot akewor ki nge qul pme ntdownf orpl anne dma inte na nc ewhe nup-
ti
mei sl ow. Thes idee ffec toft ha tpol i
c y, howe ve r, isaf ur theri nc r ea sei nde fect s
andbr e akdownsa nds t
illl owe rupt lme・Thepl ants lowl ys lide sdownt hes l
ippe ry
slope( re i
nf o rcingl oopR3)i nt oat r apofhi ghbr eakdownsa ndl owupt ime,Wi th
ne arl ya llma int ena nc er e sour c esde vot edt oc risisma na ge me nt ,f i
r ef ight ing,a nd
repa irwor k.
Thepos itivef ee dba c ksRlt oR3Ope r atef a irlyq ui ckl ybuta renott heonl y
vic iousc yc lest ha tc a ndr agapl anti ntot het ra pofl owr e liabi li
tya ndhi ghc osts .
Theo pe r ationa lf e edba c ksi nFi gure2- 9a ree mbe dde di nal arg ers ys tems howni n
Fig ur e2- 1 0.
Ahi ghe rbr e akdownr atei nc rea sesc os ts( duet oove rt
ime, thenonr out inea nd
of t
e nha za rdousna tur eofout a ges ,theneedt oe xpe di tepa r
tspr oc ure me nt ,c ol -
later alda ma ge ,e tc.).Ther esul t
ingpr es sur et oc utcos tsl eadst oar e duc tioni n
t
hequa lityofpa r ts,i nc rea slngt hes toc kofe qui pme ntde fe ctsa ndl ea dingt o
stillmo rebr ea kdownsa nds tillhi ghe rc os ts( thePa rtQua lityl oo pR4) .Cos tpr es -
sur ea lsor educ e si nves tme nti ne qul pme ntupgr a de sa ndo t
he rde signi mpr ove -
me nts ,s obr eakdownsi nc rea s ef ur ther( theDes ignI mpr ove me ntl oopR5) .As
cos tsr iset rainl ngf orma inte na nc ewor ke r si sc ut,pa rticul arlyt raini ngl nPl anne d
Ch
ape
tr2 S
yst
emDy
nami
csi
nAc
ti
on 71

GURE2-
FJ 10 Addi
t
ional
posi
t
ivef
eedback
sreadi
ngt
oar
eac
ti
vemai
nt
enan
cecul
tur
e
Thecon
ten
tsoft
her
oundedr
ect
angl
erepr
esen
tthes
truc
tur
einFi e29
gur - .

ma intenancete c
hniques( theTr ai
ni ngloopR6) .Costpressurealsof orcesthema i
n-
tenanc edepa rtmentt odowns ize.Thef irsttogoa ret hepl annersa nds ched-
ulers- unli
keme chanics, he
t ydon' ta ct
uallyfixanything,a ndwi t
hl essandless
planne dma intenancegc・lngOnt he reislessforthemt odo・ Wi thouta dvanceplan-
nlng,pa rtkits,e q
ulpme nthi st
ories ,ande nglneer
lngdr a wlngSf わrma i
ntenance
wor ka reles sa vai
lable,l owe r
ing血equa li
tyofwor ks t
il
lmor e( t
hePl anning
Ca pabili
tyloopR7) .
Apa ral
le lsetofs e
lf-re i
nforcingf eedbacksope rat
et oreduc ethema i
ntenance
budge te vena sc os
tsr ise.Lowe rupt lmedi r
ectl
yc onstrai
nspr oductiona nd
thereforereve nue,forcl
ngbudge tc ut
sthrough outtheo rganizati
on.Wo r s
e,high
72 P
artI P
ers
pec
ti
vea
ndP
roc
ess

br ea kdo wnr a te sa ndl owupt l


meme a nt hepl a nti sl essa bl et ome e ti t
sde live ry
c ommi t
me n t
s ・Asi td eve lopsar e put atio nf orpoo rd e l
iv er yr e liabi lityt hepr lCei t
c anc hargea ndvol umeo fbus ine ssi ta ttra ctsd ecline , f
ur the re ro di ngr ev enuea nd
pr of i
ta ndf orc i
ngs tillmo rebudge tc ut s. Cos t pr essur eri sess tillf ur t
he r, acce l
e rat-
1ngt hepa rtqua lity, tra inlng,de sig ni mp r ov e me nt,a ndpl a nnl ngC apa bilityloo ps・
The sel oo psa r es umma riz eda stheRe ve nueEr osio na ndRe put a tio nEr osio nloo ps
(R8a ndR9) .
Af terye arso fc os tpr e ssur e,DuPo nt ha dd e ve l
o pe dac ultur eofr ea ctivema in-
tena n ce・ Un r
e liablee q ul pme nta ndf re que ntb reakdownsha dbe c o mea na cce pte d
o ccu rrenc e. Or ga niz atio na lno rmsa ndr o utine sf orwr ltl
ngupwo r ko rder s,sche d-
u l
ingma intena nc ee fo rt, ando rde ringpa r tsha dc o met or e le
f c tawo rldo ffreq ue nt
bre a kdo wns .Me cha ni css pe ntmos toft he irt imef ighti ngf ir es .Me cha ni cswho
we res che d ule df orpl a nne dma inte na nc ewe rer out i
ne lypul le do f ftodor eactive
wo rk・Me cha ni csk ne wt he yc oul dwo rko ve rtimeo nar egul arba sisa ndc o ns id-
ere do ve rt
imepa yapa rtoft he i
rr eg ulari nc o me・ Theknowl e dget ha te qulpme nt
wa sun re li
a bleha de ve nl edt oi ns ta llati
o no fba cku ppumpsi nma nys ite s,embe d-
dingt hel o w- reliabi li
tyc ul tur eint heph ys ic a lla youta ndc apl ta lc os tso ft hepl a nts.
Ast heye arspa s sedt hewo rkf orcei nc rea sing lyc ons istedofpe opl ewhoha dne v er
ex pe rienc eda nyt hingot he rt ha nt her eac tiver e gime. Fo rt he m, thee q uipme ntWa s
intrins ica l
lyunr eliabl e ,l ow upt lmeWa sno rma l,a ndr e ac tivema i
nt ena nc ewa s
bus ine ssa sus ua l(theRe a ctiveCul tur el oo pRIO) .
Ast hemode lde ve lope dt he yc a l
ibr ate di tt or epr ese ntat y pi ca lpl ant ・Ⅰnt he
ear ly1 9 90sat ypi calDuPo ntc he mi cal pla n twa sva lue da t$ 400mi lliona nds pe nt
about3 -3. 5% o fitsva luea nnua llyonma inte na nce,o r$1 2t o$1 4mi ll
io n/ye a r
.
Thes parepa rtss tores to c ke dmo ret ha n6 0,000pa rts.Ite mpl o ye da bout90ma i
n-
tena nc eme cha ni cswhomi g htc ompl e t
ea sma nya s25, 000wo rko rde rspe rye a r
.
Ave rageu ptlmeWa s8 3. 5%.Ma inte na nc ee xpe ns esa c count e df o r1 5140% of
dire ctpr oduc tio nc os ts,de pe ndi ngo nt hepr oc es sa ndpr oduc t.Thea mo untof
mo ne yDuPo nts pe ntc o mpa nywi deonma inte nanc ei nt hel a t
e1 98 0swa sa bo ut
$1bi llion /
ye ar ,as igni f ica ntf rac tiono fne ti nc o me .
Onc et hemode lwa sa de qua te lyc alibr ate dt ot hehi st oric alda ta, t
hene xts te p
wa st od e s
ig nhi ghl e ve ra gepo li
c iest oe sc ape丘. omt her ea ctiver e gl me. Thet ea m
simu latedt hei mpa c to fd ife rentpo lic ies, inc lud ingt hos et ha tha dbee nt riedi nt he
pas ta ndf ailed. Ta ble21 1s howst her esul tso fs e l
e cteds i mul ations .
Opt iml Z l
ngt heus eo fs che dul inga lo ne ,wi thi nt het r adi tiona lcos t-mi nimi z a-
ti
o nmi nds e t,ha do nlyamode stimpa ct・ Thr oug hbe tte rs che dul ingt hep lantc o ul d
sti
llme eti tst radi t
iona lupt lmeO f83. 5%wi thl O% f ewe rmecha ni cs ,g ene rating
savi ngso f$3 50, 000 /ye a r.Impl e me ntingaf ulls uiteo fpr oa c tivema inte nanc epo li-
cies, includ ingbe tt
e rpl a nnl ngS ys tems ,pa rts, reliab i
litye ng lneer lng,a nds oo n, al-
lowe dt hepl antt oa c hie vet het rad itiona lu pt lmeWi tho nl y61mecha ni cs,s avl ng
$1 .
2mi llion/ye a r.
Howe ve r,d epl oyl ngt hes ames ui teo fpr oa ctivepol ic ieswi thoutdowns iz lng
all
owe dupt imet or isea bove93% a ndge ne rated$9mi llion /yea ri na dd it
iona l
prof it・Whyt hedi f
fe re nc e?Thec os t-mi n imi zati ona p proa chme a nsa nyl mPr O Ve -
me nti npr oduc tivltyge ne r atedbyt hea do pt ionofi mpr ove dma inte nanc et e ch-
nlque Sisi mme diate lyha rve ste da she adc o untr educ ti
o n・Re sour cesf orp l
a nne d
ma int ena nc er e mainc o ns traine d・Theo r ga ni za t
io nc ont inue st of ightf iresa nd
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
ol
l 73

TABLE211
ResuJ
tsfrom Changein
Head Pr
ofi
t
se一
ectedpo一i
cy
si
mufati
ons Por
lCyMi
x Count Upt
ime (
Smi ni
on/year
)

Cases1and2: 0・Ty picafplantunderexlr


Sti
ngpol i
ci
es 91 83.5 0.
00
Minimize l l Uses c hedul
ing t
om ini
m i
z e
maintenance maintenan cecosts 82 83.5 0.
35
2.Mi nimizec ost
sviafullsui
teof
costssubjectto
pr
oac tiv
emai ntenancepol i
cies 61 83.5 1.
20
upti
me≧i nit
ial
upti
me. 3.Ma xi
mi zeplantprof
itvi
af uHsuit
eof
Case3:Maxi miz
e pr
o acti
ve m ai
ntenancep oli
cies 91 93.3 9.
00
pf
antprofi
tsub j
ect Source・
'
Wi nst
onL e
det
,Ma r
kPai
ch,TonyCard
ell
a,
andMarkDo
wn'
ln
g( ,
1991)"T
heV
alu
eof
t
omech anic l
ntegrat
j
ngth eCMLTK e
yP ur
sui
ts
,"DuP on
tIn
ter
nal
rep
ort
.
headcount≦
i
nit
ialheadcoun t
.

foc usonr e ac t
ivema int enanc ebutdoess omo r
ee ficiently.I nc ontrast,impl e-
me ntl
ngt hene wpol icie swi thoutdowns izingf reesupr esour ce sthatc anber e in-
Ves tedins ti
llmo repl anne dma inte nanc e.Asbr eakdownsf al
l, Stil
lmor eme chani cs
arer elea sedf romf i
r ef ight i
nga ndout agest odoe ve nmo repl anne dwor k. Ma in-
tena ncee xpe nsesdr op,r e l
e aslngr esour c est ha tcanbei nve ste dint rainlng, pa r t
s
qua lit
y, relia bilit
ye ngl ne e r
lng, Pla nninga nds che dul i
ngs ystems ,andot hera ctivi
-

tiestha tc utde fectsa ndbr eakdownss t i


llmor e. Hi ghe ruptlmeyi e l
dsmor ereve nue
andpr ovi desa ddi ti
ona lr esour cesf わrs ti
llmor ei mpr oveme nt. Fore xa mpl e,UPI
gra dingt oamo redur a blet y peofpumps ea li mpr ovesr eliability,a l
lowl ngma in-
tena ncei nte rva lstobel engt he ne da ndi nve nt ori e
sofr eplaceme nts ealst obec ut .
Allthepos i
tivel oops血a tonc ea cteda svi ciousc yclestodr agr el
iabi l
itydown
bec omevi rt
uousc yc les, progr e ssivelya ndc umul a t
ive l
yr educ ingbr eakdownsa nd
impr ovi nguPt lme . Ther es ulti sat reme ndouss yne rgy,wi t
ht hec ombi ne de ffe
c tof
thei ndi vidua lpo li ciesgr e atlye xc eedingt hes um oft heiri mpa ctswhe ni mpl e-
me nt edi ndi vid ually.
Themode lalsor eve aleda ni mpor t
a ntins ighta boutt het rans it
ionpa thfollow-
1ngl mpl e me nta t
ionoft hene wpol icies. Thes imul a ti
onr esultsi nTa bl e2- 1s how
thatpr oa ct
ivema int ena nc epol ic ieswi thr e inves t
me ntoft her esult
sul t
ima te ly
lowe rsma int enan c ec os tsa ndboos tsupt lme. Imme diatelya fteri mpl eme ntation,
howe ver ,ma inten anc ec os tsi ncr easea ndupt lmef alls・Why?I tt a
ke st i
mef ort he
planne dwor kt oc utt hebr ea kdownr ate;i nt hes hor trunt hepl antmus tbe art he
cos tofbot ht her e pa irwor ka ndt hea ddi iona
t lpl a
nne dma intena nc eefor t.
Upt ime
fallsbe c aus ea dd itiona lope rabl eequl Pme ntmus tbet ake no fllines opl anne d
ma intena nc ec anbepe rforme d・Onl yla ter,a st hes t
oc kofl a t
e ntde fectss tar
t st o
fall,doest hebr eakdownr atedr op. Asi tdoe s, expens esfa l
la ndupt lmer i
ses .
Thi s
wor s
e -
be f
or e -bette rbe ha viori squl teC OmmOni nc ompl exs ys tems .Howe ver ,if
ma na ger sdonotu nde rs tandwhyi toc curso rhowl ongl tmi g htl ast,t
he yma yI n-
terprett hes hotr -runde terior ationi npe rf
わr ma nc ea se videnc et ha t血epol ic ies
don' two rka ndt he na ba ndont he m.
74 Pa
rtI P
ers
pec
tv
i ea
ndP
roc
ess

2.
4.2 The芸
mp始ment
ati
onCh;
州enge
Le de ta ndhi sc olle aguesf eltt ha tt hene w pe rspe ctivest heyde ve lope dont he
ma inte na nc epr obl emc oul di mpr ovet hec ont ribut ionofDuPont 'sma inte na nc e
pr og ra mt oc orpor a tepr ofitabi lity.Now t he irc ha ll
e ngewast oi mpl eme ntt he
ne ed edc ha nges .Thet eam wr ot eawhi tepa pe rd eta ili
ngt her es ultsoft hemode l-
1ngS tudya ndga vepr e sentat i
onst hr ougho utt heor ga niz ationTher es ul t?Not hi ng
ha ppe ne d.Pe opl ewoul ds ay,H Wea l
r ea dyknow t ha tpl anne dma int e na nc ei sa
goodi de a,"" Wet riedt hos epol i
c iesa ndt he ydi dn' twor k,"o r" Yourmode ldoe s n't
ac co untf orx, "
Le detr e alize dt ha tthec li
e ntgr oupf ort hepr oje ct-t hegr oupofpe opl ewhos e
be ha vi orha dt oc ha ngef ora nyr es ultst ober e aliz ed-wa sf arbr oa de rtha nt he
ma na ge me ntt ea mr es pons iblef orma int e na nc e・ Not hi ngc oul dha ppe nwi thoutt he
coope ra t
iona ndwi llingpa r t
lC lpa ti
onofhugenumbe rsofl inema na ge rs,e qul p-
me ntope ra tor s,a ndma i
nt ena nc eme c ha ni c s・Thec lientgr oupnumbe re di nt he
thous ands .Re le
f ctingOnt he irownl e arnl ngPr oc es s,model ingt ea m me mbe rs
rea li
z e dt ha tthe irvi e wsha dc ha nge dr a dic allybe c aus et he yha dpa rtic ipa tedi na n
iterativepr oc es sofmode ling. The yha ds e ent hemode le vol ve, ha dc ha lle nge da nd
ques tione di t
, ha ds e ent he i
rc onc e msa ddr e sse d, a ndha dgonet hrought hepr oc e ss
ofwor ki ngoutt hef e edba c ks truc tur est ha te xpl a i
ne dt hedyna mi c soft hes yste m.
Some howt he yha dt or ecre atet ha tlea rningPr oc es st hroughoutt hepl a nts ,fromt op
ma na ge me ntt ot hel owes t-gra deme c ha ni cs.
Itwa sobvi ous lyi mpos siblef ort het hous andsofpe opl et he yha dt or ea cht o
pa rticlpa tei nmode lingwor ks hopsore ve nt ogl Vet he mt hemode ls ot he yc oul d
wor kwi t
hi tthe ms elves .Noneha dt rainl ngl nS ys te m dyna mi csorc omput ermod-
eling. Li nes upe rvis orsa ndma int ena nc eme cha nicsa r ea c t
ionor ient e da ndha ve
li
ttlepa ti
e nc ef orpr es enta t
ionswi thlot sofc ha rtsa ndgr a phs ・
Le detwa sf a mi liarwi tht heBe erDi st ri
but ionGa me,ar ole -pla yl ngma na ge 一
me ntf lights imul atorofama nuf ac t
ur lngS uppl yc ha inde ve lope dbyt heMI TSys -
tem Dyna mi csGr oupa sa ni nt roduc tiont os ys te mst hinki ng・ 14wor ki ngwi thhi s
so n, Le detc onve rtedt hema i
nt ena nc emode li nt oa ni nt era ctiver ole- pl ays imul a-
tiont ha tt he yc alle dt heMa nuf a cturingGa me( seeLe de t1 999) .Thega mewa s
embe dde di na2- da ywor kshoporl e arnl ngl abor at or ydes igne dt obehi ghl yi nt er-
ac ti
ve,t oputpe opl ea te as e,a ndt oc r ea tea ne nvi ronme ntf orl ear nlngt ha ta d-
dres se de mot iona la swe l
la sc ognl tivei ssue s・
Thega mes imul a tesa C a lpl
ty p l ant. The rea r et hr eer ol es:ope r at
i onsma na ge r,
mai nt e nanc ema na ge r,a sa
n d repa
p r
tss tor esma na ge r. Theope rationsma na ge ri s
cha rge dwi thme e t
lngde a a
m ndha
n d se qul pme nt ,r epr es ente dbyc hi ps ,t odos o・
Asp r oduc tionpr oc eec L
Se a
, r d rke
m rsr e pr ese nt ingl ate ntde fec tsa repl a ce dont he
equl pmentC hi ps ・Whe ne noughr e dma rke r sa c cumul ate,t hee qul pme ntbr e aks
downandc apa c i
tyf alls.Thema intena nc ema na ge rmus tt he na l
loca teme c ha nic s
tor epairt hee qul pme nta ndmus tgot ot hes pa repa rtss tor et os eei ft hene ede d

1
4TheBeerDi
st
ri
but
ionGamei
sane
njo
yabl
eandef
fe
ci
tvein
tro
duct
ionnot
on l
ytosup
ply
c
hai
nma na
gement
buta
lsotot
hep
ri
nci
pl
esofs
yst
emsth
ink
ingingene
ral(
Se
ech a
pte
r17;al
so
S
ter
man1989b,1
992andSeng
e19
90fo
rdesc
npt
lOnS
,but
notunt
ilaf
te
ryouhavepl
ayedth
e
g
ame).
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
tl
On 75

pa rts(de termine dbyar ol loft hedi c e)a rea vailable・ Ifthepa rtsa rei ns tock,the
equl pme ntisr e pa iredJfnot ,theme cha nicsmus twa i
tunt ilthe ya rea va i
lableor
pa yt oha vede live rye xpe dited.Al tema tive ly, t
hema int
e nanc ema na gerc a nsche d-
ulepl a
nne dwo rk,or deringt hene e de dpa rtsa nda lloc a
tlngme cha nicsi na dvanc e.
Pla nne dma intena nc ecanonl ybedone, howe ve r,iftheope rationsma nage ra g
re es
tot akeo pe ratlnge qul pme ntOutOfs ervi ce. Ea chr oundt hepa rticipa ntsma kede ci-
sionss uc ha sho wmuc he qui pme ntt Ot akedownf orpl a nnedma i
nt ena nc e,howt o
alloc at
eme cha nicsa ndma intena nc er es our ces,a ndhowma nys pa repa rtstoor de r

Re ve nuea ndc os ta r erecorde d,a longwi thpr oduc tion, uptlme, i
nve ntories,ands o
on. Whi lethega mei shighl ys impl ifiedc ompa re dt or ealpl ants,a nde ve ncom-

pa redt ot heor lgl na lsimul a t


ionmode l,i tre al
istica l
lyca ptur est het i
mede lays,
cos ts,andot herpa r ame t
e rsc hara cterizingaPl nt
a .
De spltei t
sma nys impl i
ficationst hega mer api dlybe come si nma nywa ysa
rel pl
a ant ,wi hr
t ea lemot io nsa ndc onfli ctsa mongpl aye rs.Initia l
ize dwi t
hhi gh
bre akdownsa ndl ow upt lme,t hema int ena ncema na ger'sa ttempt st oi ncrea se
planne dma i
nt ena nc eareof tenr e buf fedbyt heo pe r
a ti
onsma nage r,whof acesi n-
tens epr essuret ome etdema nd, jus ta sint her ealwor ld・
Teamswhos t
ic kwi ththepr eva ili
ngc ost-mi nimi zation, reactivema intenanc e
pol iciesa rea bl et oke epc os tslowf orawhi le・Buta sde fectsbui ldupt he yfind
theirupt lmeS lowl ys i
nki nga ndc ostsgr adua ll
yr lSl
ng.Te a mswhodof oll
ow
thro ughwi thapl anne dma intena nc es trate gyI mme di at
elyf i
ndc os tsrisinga ndup-
timef all
inga se qui pme nti st ake nof fl inef orpl anne dma i
nt ena nc e.Soon,how-
eve r,cos tsbe gi nt of al
la ndupt lmer ises .Byc ompr esslngt lmet hega mea ll
ows
pe oplet oe xpe r i
e nc ethewor se-be fo re-be tterdyna mi ci naf e whour sins teadofa
fewmont hs.
Twome mbe rsoft hei mpl eme nt ationt e ama tDuPont 'SWa shingt onWo rks
compl exi nPa rke rs burg,Wes tⅥr ginia ,de s
c ri
be dhowt heyus edt hega met oc aト
alyz eabr oad-ba sedi mprove me ntpr ogr am:
Th eteamwa sinit
iatedwithatwo -
d aylearnl
nglab. I・1e
arn ln
gt hec oncept
so fde-
fect e
liminationande xperi
encln
gt heMa nufactu
rlngGa me. ..Theba sicconcepts
arep rese
ntedi ndiffe
rentma n
n e
rss othatal
l l
earnl
n gmo desareu ti
lized-v is
u al
,
auditoryandk i
nestheti
c.Thema te
riali
sp rese
ntedinthefわr mo flectures,S
k i
tsand
partic
IPati
v ee xe
rcisesinanof-sit
ee nvironment.Poste
rsa ndmus i
ca reused・The
atmo sphereismuchd if
fere
ntthanr out
ineplantme et
ingsOrt r
ainlng, t
OO Pe
nu P
t
h eirthi
nk i
n g-. Th roughint
eract
ivee xerc
ises,
thet e
amd evel
o pstheirpersonal
aspiraio
t nsfo rimprov i
ngtheareawhe retheyhavec hosent owo rk・ ・・lThen]
t
h ey・ -d ev el
opa nac t
ionplantoimme d i
atel
ystartworking・15
Thega mea ndl ear
王1
1ngl a
boratoryprovedpopulart
hr oughoutthecompa ny・But
pla
ylngl tOnceWi t
has mallgroupofma nager
swa sn' tenough・Theteamf ound
tha
tthe yhadt orunseveralworkshopsforaglVenpl antbeforeacrit
icalma s
sof
peopleemergedt oleadac t
ionteamsthatputproact
ivema i
ntenancepoli
ciesinto
pract
ice・Oftentheplantneededtodeve l
opIt
sOWnC a pabili
tytorunthegamea nd
workshopsoi tcouldbe doneonde ma ndbyloc a
lpe ople,wit
htheirsit
e-speci
f i
c

15
Tewksb
ury
,R.,
andR.St
ewar
d(1997)I
mpr
ovedPr
odu
cti
onCap
abi
li
t
yP r
ogr
amat
DuPont'
sWash
ing
tonWor
ks,Pr
oce
edingsohe1997S
ft oci
et
yforMai
nt
enan
ceandRe
li
abi
l
it
y
an
nualco
nfe
ren
ce.
76 P
art
IPe
rs
pec
ti
vea
ndP
roc
ess

expe r
iencea ndautho r
ity
. Ledet'
Stea
mt husha dtodevelopag roupo ftr
aine
dfa -

Cil
itat
orsandat r
ainlngprocessSOthatt
heq ual
ityofthewo rkshopc ouldbema i
n-
tai
ne da si
ts preadin t
othepl ant
s.Thedema ndf o
rthewo rkshopg r
e ws l
owlyat
fi
rst,butasfa vor
ablewo rdofmo uthabouttheexperi
encea ndr es
ult
ss pre
ad,more
andmo replantsaskedLe det
'sg r
ouptoruntheprogramf orthe m.Thes ur
geinde一
ma nds t
ressedthen umbe rofskill
edfaci
li
tator
s,whichlagge dbehind. Bytheend
of1 992s ome1 200pe opleha dpart
lCI
Pate
di nthewo rks
ho pa ndmo rethan50fa -

cil
itat
orsha dbe e
nc erti
fi
e d.

2.
4.
3 Resul
ts
By1 99 4an umbe ro fpl antsthroug ho utt heGul fCoa streglOnha dadopt edthe
learningl aba nda sso c
iatedpo li
cies .Fig ure2- 1
1s ho wst hedi r
ectma i
ntena ncec ost
savlngSf orapa rticularplanta ft
eri mpl eme nt a
tio no fthepr ogram. Justa ss eeni n
themode la ndt hega me, t
hef irs
te ffecto ft hene wpol iciesisa ni nc r
easei nc ost s
.
Onl ya ft
e rs ev erlmo
a nthsd idthec osts av lngSbe g intoa ccumul a te.
Amongpl antst hatimpl eme nte dt hepr ogra m byt hee ndo f1 993,t heme a n
timebe t
we enf ailure( MTBF)f orpt lmPS( t hef oc uso ft hepr ogram)r osebya na v-
erageo f1 2% e ac ht i
mec umul ativeo pe ra tlnge xperie ncedou bl ed,whi led ir
e ct
ma intena nc ec ostsha dfa l
lena na ve rageo f20%・ In23c ompa rabl eplan t
sno tim-
pleme ntlngt hepr og ramt helearnlngr atea ve rage djus t5%pe rd oubl i
ngofc umu-
lati
v ee xpe r
ienc ea ndc ostswe reu pa na ve r
a geo f7% ( Ca rroll,St e
r ma n,a nd
Ma rcus1 9 98).Thep r
ogr ama tWa shing tonWo r
ksboos tedne tpr oduc t
ionc apabil-
it
y2 0%,i mpr ove dc ustome rs er
vi ce90%,a ndc utde live r
yl eadt imeb y50%,a l
l
wi t
hmi nima lc apit
a linve s
tme nta ndar educ ti
o ni nma intenanc ec os t
s.Iti sd i
fi -
culttoe sima
t tethet ot
albe nefito fthepr og ramf ort hec ompa nya sawho e
l,but
cons ervativee st
ima tese xceed$3 50mi llioIJye arina vo idedma in tenancec osts
.
Thes torydoe sno te ndhe r
e ,howe ve r。Suc ce ssc reatesi t
so wnc ha lle
nge s.
Wha tha ppe nst oapl anta ft
eritsuc ce edsi ni mpr ovlngMTBFsa ndc utt
lngma in-
tenanc ee xpe ndlture s
?Onei ssuer elatedt ot hepe rs ist
enc eo ft hec ost-savlng
/

GURE2 -ll
3

FI
0
sBu!

Worse -
be f
ore-
bett
erbeh avi
oro f
(
^E
pa
2

2
0

maintenancec ost
s
s!nBs!p a一L,3S)
S
ISO3 a^!

atatypICalplant
1
0

Graphs hows
dir
ectcost
lt21

savl
ngSa ft
er
n∈ n

21
l
/
92
/
92
i
mplemen tati
on
U

oHh eleamlng
l
abora t
oryand
newmai ntenance l 1
/93 2/
93 3/
93
po一i
ci
esa ta Sour A"
ce: e
n(1
993
) .

part
icul
arp l
ant・
Vert
icalaxi
s
di
sguisedL
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 77

me ntalit
y.Ame mbe rofthemode li
ngt e
amc omme nted,"Ass oona syo ug etthe
problemsdown, pe oplewillbet akena wa yfromt hee forta ndt hepr oble mswi ll
goba c kup} 'Inf act,cost
-cuttl
ngPr ogramsma ndatedbyc orpo r
atehe adq uarter
s
didc ausesignificantdowns izl
ngt hro ughoutthee nt
irec o
mpa nya ndl imit edthei
r
abili
tyt oexpa ndthepr ogram.
Ano therpro blemf orDuFontwa srewardingt hemode li
ngt e am.Le detbe -
li
eve dthega mea ndl ear
nlngl a
bo ratoryha dgreatpot e
ntialtos ti
mu lateimp r
ov e一
me れtinawi der angeo fc ompani esa ndindustrie
s ・
Hebe ga ntor eceivel nqulrl
eS
fr
o mo therfirmsi ntere
stedinusingt hega me .
Le deta c
quiredther ightstot hega me
fr
o m DuPont ,
too ke arl
yr et
ireme nt,andbe camea ne nt
repr eneur,wo rkingwi t
h
otherc ompa niestoi mpleme ntthea pproach,The se丘r msi ncludeo therc hemi cal
s
ma nufacturersalongwi thfirmsi nthee nergy,automot i
ve,a ndhi gh-techs ectors・

2,
4.4 Transf
err
妻ng帥eLeaning:
TheLimaExper
岳ence
Oneoft heo rga niz at
io nst hata do pte dt hema intena nc ega mea ndot he rs ystemd y-
na mi cst oo lswa sBr itishPe t
role um( BP) .
16BP' sLi ma ,Ohi o, re f
ne
i r ywa sbu iltin
1 886byJ ohnD. Roc ke fellertos up pl yf ue la ndpe troc hemi calst otheMi dwe st1
Onc et he" Que e no ftheFl eet,"c os tc uttingd ur i
ngt he1 980Sha dle dt ot hes ame
splra lofi nc reasingbr eakdo wns ,de clinl ngpe rfわrma nc e,ands til
l mo rec os tc uttlng
thatha dpl ague dDuPo nt .Byt hee arly1 99 0si twa sapoorpe rforme ra ndl a gge d
we llbe hindot he rUSr efineries. An umbe ro fimpr ove me ntpr ogramswe ret rie d,
wi t
hl i
ttles uc cess ,andBPbe gant ot hinka bo uts elli
ngo rclos ingt hef acilitywhi le
trylngt OC utC OStS・
In1 994t heLi maf ac i
lityInt rod uc edt hema int ena ncel e arnlngl aba ndga me
alongwi ths omeo the rt oolso fs ys temd yna mi css ucha st heBe erDi stribut ion
Ga me. Thi swa sno tat o pma nage me nti nte rve nti
on: Thega mewa sinitiallyc ham-
plOne dbya ne qulpme ntS pe cialist,ama intena nc etra inlngS u pe r
vis or,anda ne ng 1-
ne er,Pa ulMo n us,t he nwo rkingl nC O ntin uo usi mpr ove me nt .Suc c essfu lpi lo t
proj ectsl e dr efineryma na geme ntt or un8 0% ofa lle mpl oye est hroug ht hepr o-
gram. Soondoz ensofi mpr ove me nt te amswe reinpl ace .Du ringt hef irst6mo nths
ma int ena nc ec ostsba ll
oo ne dby3 0%. Ma na ge me ntwa spre pa redf ort hiswo rse -
be f
o re-be t
terd y na mic ,howe ve r,a ndf o cuse do nthei mpr ove me ntsge ner ate dby
thea c ti
o nt eams .Mome ntumbe gant ob uild.
InJ a nua ry1 996BPa nno unc e dt ha titi nt endedt os e l
lt heLi mar efine rya nd
steppe du pi tsc ostC uttinga ndd owns i
z lng. Af ewmo nthsl ate rBPs tunne dt hee m-
ploye esbya nn ou ncingt ha titc oul dno tfindabuye ra tas a ti
sfacto rypr icea nd
wo ul dt he reforec los ether efi
ne ry .
Thea nno unc eme ntwa sade epbl owt ot hewo rker sandt hec it
y・TheLi ma
facilitywa son eoft hemos ti mpo rtante mpl oye r
si nt hec ommunl ty,OC Cu pyl ng
650a cre sofp rlmer eale statea ndg ene ra tl
ng400j obswi thpa yro ll
,u tility,
ando t
he rpa yme ntspumpi ngmo r et ha n$ 60mi l
lion/ ye arint oLi ma 'sde pr e ssed
eCO nO my・

1
6
BPme
rge
dwi
t
hAmo
c n1998,
oi aft
ert
hewo
rkd
esc
ri
bedh
erewa
sdo
ne・
78 Pa
rtI Pe
rsp
ect
iv
ean
dPr
oce
ss

Somee mployeesbeca
medi scoura
geda ndques
tionedtheva
lueofcont
inuing
theprogr
am ofdef
ectel
iminat
iona ndproact
ivemaintena
nce.Afewtr
ansf
erredto
otherBPfac
ili
ti
esorlef
talt
ogether.Winst
onLedetdescri
bedwhatha
ppenedne xt
:
Forthosewhodecidedtostaywi ththes hip,ane ws plrite mer
ged.Theyr eal
ized
ha
t ttheyneededafutureinLi maa nds houldta ker espons ibi
li
tyforcre
atlngthat
fut
ure.Thefi
rsts
tepwa stoe nsurethatthee xito fma nye xperi
enc
e dpeopledidnot
t
h r
owt hembackinther ea
ctivemod e.Thishe iht
g ene dthes enseofurgencytod o
defe
cte l
imi
nat
ion.Itact
uallycr e
atedac learerf ocusf orthepe opl
ewhor emained.
Theywe rea
llthe
rebe c
a us
et heyha dchos entobet he re・17
Soont hecumul
ati
veimpactofthenew mai
ntenancepoli
ciesanda t
tit
udeswas
clear
lyvis
ibl
eintheper
for
ma nceofthepl
ant.Ta
bl e21
2hi ghl
ight
ss omeofthe
resul
ts.
Thedr ama t
icimpr ove mentsi ntherefi
ne r
ydi dnotgounnot iced.OnJ ul y2,
1 998,theba me rheadlineoftheLi maNe wsannounced"Oi lRe f
ineryRes cued."
Cl arkUSA,apr ivat
elyhe ldFortune500Compa nywi t
hrefini
nga nddi st
ribution
interes
ts,agree
dt obuyt heLi mar e f
ine
ryfrom BPf or$215mi l
liona ndkeepi top-
er at
lngaSar efi
ne r
y.Ma nypeopl ea ndorganizationsc ont
ributedtot herescueof
ther ef
inery.Yetwithoutt hedr a
ma t
icimproveme ntsinrefi
ne r
yope rati
onss t
imu-
latedbyt hesystemsthinki ngIntervent
ionitisunl ikelyClar
k,ora nybuye r,Woul d
ha veofe redenoughf orthef acil
itytokeepltr unnl ng.

TABLE2-
2
1.LimaRef inerypumpMTBFupf rom 12to58mont hs(pumpf a‖ ur
es
I
mprovementat
downf rom mor ethan640i n1991t o131j n1998).Dir
ectsavings:
t
heLimarefi
ner
y $1.8mi l
li
on /
year.
2.Totalf
lare10f
fofhy dr
ocarbondownf rom l.
5% to0.35%.Di r
ec tsavl
ngs:
$0.27/barrel
.lmprovedenvironmental qual
it
y.
3.On」ineanaJ yzeruptimeimpr ovementf r
om 75% andnottrustedt o97%
andt r
us t
ed,permitti
ngreaHimeopt imizati
onofproductf
low.Savi ngs:
$0.i010.12/barel
r
4.Thi
rt
y-f
ourproducti
onrecordsset.
5.Saf
etylnci
dentsandIosthourscutbyfact
orof41
6.Cashmar gi
nimprovedby$0. 77perbarr
elofoi
lpr
ocessed.
7.Tot
alnewva山ecr eated:$43mi l
l
ion/
year
.Total
cost
:$320,000
/year
.
Rati
o:143:1.
8.BPwidelear
nlnglni
ti
ati
veunderwayforal
lot
herref
iner
iesandplant
s.
Over2000peoplefr
omsi t
esintheUS,UK,Aust
rali
a,Nort
hSea,Alaska,
andEuropehadparti
cIPat
edin的ewor k
shopandgameby1 998.

ce:P
Sour aulMonus
,per
sonal
communi
cati
on;Monu
s,P.(1
997)"Pr
oact
lv
eMa nuf
act
ur
lngatBP'
s
Li
maOi l
Re f
i
ner
y,"p
rese
nte
datNati
ona
lPetr
oleu
mRe f
Ener
SAssocl
at
l0
nMa ln
ten
a n
CeCo n
fer
enc
e,
20-2
3Ma y1997,NewOrl
eans,
andGrl
ff
l
th,」.
,D.Kuen
zll
,andPMo nus(19
98)"Pr
oact

veMa nu
fac
-
t
unng.Accel
er
ati
ngSte
pChangeBre
akthr
oughsl
nPerf
ormance
,"NPRAMa i
nten
a n
ceConfer
enc
e,
MC-98-
92.

1
7TMGNe
ws,1
5Se
pte
mbe
r19
98・
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 79

Thes uc cessoft hel e a rnlngl abo ratorya ndma inte na nc ega mei ll
us t
ratest he
re alp urpos eoft hemode li
ngp r
o cess .Themo de l,ga me ,a ndwo rks ho pdo n'tte ac h
a nyo nehowt oma int ainapumpbe tterorhowt odovi br a ti
o nmo nito nng. DuPo nt,
BP ,ando the ro rga niz ationsa lread yha vepl entyoft e chni calt oo lsa ndkno wle d ge.
Ins tead,t hega mea ndl ea rnlngl abo r at
orye na blepe o plet oe xpe rienc ethel o ng-
te r
mo rgani za t
ionwi dec ons e quenc eso fthe ira ctions ,toe na ctaf utur einwhi chol d
wa ysofbe ha v
inga rec ha nge d,a ndt oe xpe rienc ee mo tiona llya swe lla scog nl-
tive lywha ti tmi g htbel iket oma ket het ransitiont oahi g h- pe rforml ngPl a nt

TheLi mae x pe rienc ei llustratest hepo we ro fas hifti nme nt almod els.TheBP
te amr educ e dbut anef la re -Offt oz ero,g ene ra t
inga nn ua ls a vingsof$1 .5mi llio n/
ye ara ndr e duc i
ngpol lutio na swe l
l .Thee fo rtt oo k2we e ksa ndc ost$ 50 00,a
re t
u rnoni nve s
tme nto f3 0, 0009 も/
y ea r.Wha tha ds to ppe dt he mf romi mpl ement lng
thisi mpr ove mentl o nga go?Me mbe rso ft het e am kne wa bo utt hepr oblema nd
ho wt os ol vei tfo r8ye a rs .The ya l
re adyha da l
lt h ee ngl ne e rlngknow- ho wt he y
ne ede dt os olvet hepr o ble ma ndmos to ft hee qui pme nta ndma t
erialswe re
alre adyo ns i
te.Theo nlyba rri
erswe retheme nta lmo de lst hroug hwhi c he mpl o y-
ee sc a met obe l
ie vet ha tt he ywe repowe rless,t ha tt hepr obl emwa simpos edby
ext erna lfor cesbe yondt he irc ont ol
r ,andt ha taf e wpe opl ec ouldne ve rma kea
d if
fe rence .
Thes ee nt r
enc he dme nt almode lscha nge di nf oure ssent ialwa ys .Thebe lief
tha tthepr o bl e
m wa so utt he reha dt oc ha ngef rom " o ure qui pme n tisl ousya nd
the re'sno thi ngwec a nd oa bouti t"t o"O ure q uipme ntPe rfom spoo rlya sar e su l
t
o fo urownpa s
tpo li
c ies-1 fwec ha ng eo urbe ha vi or ,thee q ulpme ntWi llrespo nd. H
Thef o cuso nd efe ctc o rrec tionthr oug hr epa i
r sha dt os h ifttoaf ocuso nd efectp -re
ve ntio na nde li
mi na tion. Thef ocusonmi nimi zingma int ena nc ec os tsha dtos hift
toma ximl ZlngOVe rallo rga nizationa lperfo rma nc e. Andt he yha dt or ealizetha te s-
Ca plngt het rapo fr ea ctivema i
ntena nc ene ces sarilyi nvo lve dawo rse -before-be tter
trade of f.
Thef or ma lmode lwa se ssential, asitle dt ot hei nitia lins ightsi n t
ot hed yna m-
icsofpr oc es simpr ove me nta ndthes yne rglStice f fe ctso fhi g hl eve ragepo l
ic ies.
Themode la lsoa llowe dt hemode lingt eamt ode ve lopt hega mea ndhe lpedma ke
itre alisti
c .Ul tima telyi mpl eme n t
a ti
o ns ucc essr e qui redt hemode lingt e amt oe m-
be dt he i
rins i
g ht
si nt oal e arnlnge nvir onme n ttha ti nvol ve dt hea cti
vepa rtici
pa tio n
oft hepe o pl eo nt hef rontl ines,tha te nable dpe opl et odi scove rthos ei nsightsf or
the ms e l
ve s, andt ha ts po ken oto nlyt oth eirh ea dsb u ta lsot ot heirhe arts・

2.
5 SuMMARY:PR;NC!PLESFORSl
jCCESSF
JuLUSEOF
SYsTEM DyNAM;
CS
Thoughtheproj
ectsdescri
beda bovedife
redinma nywa ys,t
heyalli
ll
ustr
atea
numberofpri
nci
plesfore f
fec
tivedeve
lopmentandimple
me ntat
ionofs
yste
md y-
namicsmodels(S
eec hapter3;seeals
oFo r
rest
er1961;Ro ber
ts1977/
1978;and
Mo r
ecrof
tandSter
ma n1 994):

1
. Deve
lopamodelt
os ol
veapar t
icul
arpr obl
em,nott omode lt
hes yst
em.
Amodelmus
thaveac l
earp
urposeandthatpurposemustbetosolvethe
pr
obl
emofconc
erntothecl
ient
.Mod el
ersmuste xcl
udeallf
acto
rsn ot
80 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

r
ele
vantt
othepro
blemtoe ns
urethepro
jec
tsco
peisf
eas
ibl
eandt
heresul
ts
t
imel
y.Thegoa
listoimprovetheper
for
manceoft
hesys
temasde
fine
dby
t
hecli
ent
.Focuso
nr e
sult
s.

2.Mo deli
ngshouldbeintegr
ate dint
oapr ojee
Wr omthebeinnmg.
g
Thev al
ueofthemodeli
ngpr o
c es
sbeginsearl
yon,i
ntheprobl
em
defi
niti
onphase.
Themod el
ingpr oc
esshelpsfoc
usdi
agnosi
sonthe
st
ruct
ureofthesyst
emr a
therthanblamlngprobl
emsonthepeopl
emaki
ng
deci
sionsi
nthatst
ruct
ure.

3.Bes kepti
calaboll
ttheva lueo fmode li
ngandf orcetheHwhydowe
needi t
"discuss
ionatt hes t
rto
a fthepr oj
ec t.
Therea r
ema nyproblemsf orwhichs yst
emdy namicsisnotuseful・
Carefu11
yconsid
erwhe thersystemd ynami c
si stherig
httechni
q uefort
he
pro
bl em.Mod el
ersshouldwe lcomed if
fi
c ul
tq uest
ionsfr
omt hec l
ient
s
abouthowt heprocessworksa ndhowi tmi ghthe l
pthemwi ththeir
pro
bl em.Theearl
iertheseissuesarediscussed,thebett
er.
4. System dyna ic
m sdoe snotstanda l
one.Useo t
he rtoolsandme thodsas
appr opria
te.
Mos tmod eli
ngpr oj
ectsarePartOfalar
gereffo
rtinvolvingtr
adit
ional
st
r a
teglCando perat
ionalanal
ysis
,incl
udingbenchma rking,
sta
tist
ica
lwo r
k,
ma rketres
earch,etc.
Ef fe
cti
vemode l
ingrestsonas t
rongba s
eo fdat
aand
unde r
standi
ngo ftheissues,
Mode li
ngwo rksbestasac omplementtoothe
r
tools,notasas u
bstit
ute.
5.Foell
SOni mpleme nta t
ionf rom t hestartoft heproje
ct.
Implementat
ionmus ts t
arto nthef irs
tdayoft heproJe
CLCo nst
antlya sk,
Howwi llthemo d
elhe l
pt hec lie
ntma kedecis i
ons?Usethemode lt oset
prl
Ori
tie
sa nddete
rmi nethes eque nceofpoli
cyl mplementa
tio
n・ Us ethe
modeltoa ns
we rt
heque stion,Ho wdowege tt
he r
efromhe r
e?Ca r ef
ully
consi
dertherealwo r
l dissuesi nvolvedinpullingvari
ouspoli
cyl evers.
Quant
ifythefullra
n geo fc ostsa ndbenefi
tso fpoli
cie
s,notonlythos e
al
readyreport
edbye xist
inga CC Ountl
ngSyStemS ・
6.Mo delingwor ksbe stasani te
rat i
vepr oce
ssofjointinquir
ybe tween
di e
ntandC onsultant.
Mode li
ngl Saproc essOfdis
cover y・Thegoalist
ore ac
hne wunde rsta
nding
ofhowt heproble
ma ris
esand血e nusethatunder
standi
ngt odesignhigh
levera
gepo lici
esforimpr o
veme nt ・
Mode li
ngshouldnotbeus eda satool
fcL
radvoc ac
y .Don'tbu i
ldaclie
nfjspriorOPl
nionaboutwha tshouldbe
doneintoamo del.Us eworkshopswhe rethecli
entscantestt
hemod el
themselves,inrealti
me.
7.Avoidblackboxmo del
ing.
Mode l
sbu i
ltouto fthesightofthecli
entwillneverleadtocha ngein
deepl
yhe l
dme nta
lmo delsandther
eforewillnotchangec l
ientbehavi
or.
Invol
vethec l
ientsa searl
ya ndasdeeplyaspos s
ible
. Showthe mthemode l

Encouragethemt os uggestandrunthei
ro wnt es
tsandt ocri
ti
cizethe
mod e
l.Wわ r
kwi t
ht hemt oresol
vethei
rc r
iti
cismstothe i
rsat
isfact
ion.
Ch
apt
er2 S
yst
emDy
nami
csi
nAc
ti
on 81

8.Validationisac ontinuo uspr o


cessofte s
tingandbui ldi
ngc onfidencein
themode l.
Mode lsareno tval
idateda fte
rtheyareco mpletedno rbya nyon etestsuch
astheirabil
itytofithist
o ric
aldata
.Cl i
ents(andmod el
e rs
)bu ildco nfi
dence
intheut i
li
tyofamo delg radual
ly,byconstantl
yc onfronti
ngt hemo d
elwith
dat
aa nde xpertopinion-t heirowna ndo t
he r
s'.Throught hi
spr ocessboth
mo delande xpertopini
o nswi l
lchangea ndde epen.Seeko uto pportuniti
es
tochallengethemo de l
'sa bil
it
ytorepli
ca t
eadi vers
er angeo fhi st
or i
cal
eXl
j
⊥erlenCeS.

9.Ge tapr el
imi narymode lwor kinga ssoonaspos si
ble。Addde tilo
a nly
aSne e
e SSa
r y・
De vel
o pawo rkingsimulationmod elassoona spos s
ible.
Don' tt
ryt o
developac ompr ehensi
vec once ptua
lmode lp rl
O rt
Othede velo
pme nto fa
si
mul ati
onmode l,Conceptualmod el
sareo nlyhypo t
hesesandmus tbe
te
sted.Fo r
ma liza
tionands i
mul a t
ionoftenu ncoverf
lawsi nconceptual
ma psandl eadtoimpr ovedunde r
sta
nd i
ng・Ther es
ult
sofs i
mul at
ion
experi
me ntsinformc onceptualunde rs
tandingandhe lpbuildconfidencein
t
her esult
s.Ea rl
yresult
spr ovi
dei mme di
ateva l
uet ocli
entsandjustif
y
conti
nue dinvestmentofthe i
rtime.

1
0.Abr oadmode lbo undaryl Smor eimpo rtantthanagr eatdelo
a fdetil
a .
Mo delsmus ts
trikeaba la
nc ebetweenaus eful,operat
ionalrepre
sent
ation
ofthes t
ruc
turesa ndpo l
icyleversavai
labletothec l
ientswhilecapt
ur l
ng
thefeedbacksge neral
lyunaccountedforinthe i
rme ntalmode ls
.Ingeneral
,
thedynamic sofas ysteme mergefromthei ntera
c t
ionsofthec omponents
int
hes yste
m-C aptur
ingthosefeedbacksismo r
eimpo r
tantt
hanal otof
detai
linrepres
e ntingthecompo nentst
he mse l
ves.
l
l.Us eexpe rtmo de l
e rs,notnovi c
es.
Whi lethes oft
wa rea vail
ableformo del
ingl Se asilyma st
eredbyahi gh
schools tu
d entorCEO, mo del
inglSnotC Omput erprOgramml ng.Yo ucannot
developaq ua
litati
v ediagrama ndt henha ndi tof ftoapr ogr
a mme rfor
codingI nt
oaS i
mul ationmo de
l.Mode l
ingr equi r
e sad i
scipl
ine dapproach
anda nun derstandingo fbus i
ness,skil
lsde velo pedth r
oug hstudya nd
expeie
r nc e. Getthee xpe r
ta s
sis
tanceyo une e d. Usethepr oj
e ctaSan
oppo r
tunltytOde ve l
o pthes k
ill
so fo t
herso nt het eama ndint heclient
organizati
on,
1
2。Impl ementati
ondoe snote ndwithas i
nglepr oj
ec t.
Ina
l1t hr
eec ase
st hemode lingwo r
kc onti
nuedt ohavei mpactlo
nga ft
er
theinit
ial
pr o
jectWa so ve
r. Modelsandma nageme ntflights
imulato
rswere
appliedt
os i
mi l
a ris
suesino therset
tl
ngS.Themode lersdevel
opedexpert
is
e
theyappli
edt ore l
ate
dpr oblemsandc l
ientsmo vedi ntonewposit
ionsand
newo rgani
zations,taki
ngt heinsi
ghtstheygaineda nd,so me
times,anew
wa yofthi
nking, withthem. Ⅰmplementat
ionisal ong-ter
mpr ocessof
personal
,organizati
onal,ands oci
alchange.
甘言
はき呈
t,
畠曽呈
主嘩 苧i
t串
∈e軍
§

Pe rh
a psth
ef aultl
fort hepoori mplementati
onre c
ofl
dformode l
s]liesinthe
originsofmana ger
ialmode l
-ma ki
ng-thet ransl
ati
ono fme thodsa ndpr i
n-
Ciplesoft heph ysi
c als c
iencesi ntowar t
imeo perati
on sresearc
h. .I f
hypot he
sis
,d at
a ,anda nalysisleadtoproofandne wk nowledgeins cie
nc e
,
shouldn'tsimil
arpr ocessesleadt ochangei norganiz
at i
ons?Thea nsweris
ob vi
ou s
INO!Or ganizationalc hanges(orde cisi
onsorpol ici
es)donot
insta
nt l
yjl
o wfrome vidence,dedu ct
ivel
ogic,andmat h
emat i
caloptimizat
ion.
IEdwa rdB.Ro be
rts
l

lnc hapt er1t hec onc eptofavi r


tualwor ldwa sintr oduc edasawa yt os peedt he
learnlngpr ocess,a ndc hapt
er2s howe dhowmode lsbe c
a mevi rt
ualwor l
dst ohe lp
solvepr o
bl e msi nt hreediffer
e ntsituat
ions .How c a nvi rt
ualwor lds( mode ls)be
usedmos te fe ct
ive ly?Howc anus e
fulvirtualwor ldsbec reated?Mode lingta kes
placei nt hec ontextofr ealwor l
dpr oblems olving,wi tha l
li t
sme ssi
nes s,ambi -
guity,timepr ess
ur e,polit
ics,andi nter
pe rs
ona lc onflic t
. Thepur posei stos olvea
proble m,notonl yt oga ininsight( t
houghi ns ighti ntot hepr oblemi sr equiredt o
designe f
fe ct_
ivepol ici
e s
),Mode l
ing,asapa rtoft hel e arni
ngpr ocess,i sitera
tive,
acont inua lpr ocessoff ormulatinghypot hese s
,te s
tlng, andr evisi
on, ofbo thforma l
andme nt
a lmod els.Expe ri
me ntsc onduc t
edi nt hevi rtualwo rldinformt hede sign
ande xe cut iono fe xperimentsi nther ealwor ld;e xpe rienceint herea lwor ldthe n
leadst ocha ngesa ndi mprove me ntsinthevi rt
ua lwor l
da ndinpa rt
icl
pa ntS '
me nt a
l

1
Ro b
ert
s,E.(
1977,
)"S
tra
teg
iesf
oreff
ecti
veimpl
ement
at
iono
fcompl
exco
rpor
at
emo d
els
,"
I
nt
erfa
ces7(
5);a
lsoch
apt
er4inRober
ts(1978)Th
. epa
perr
emai
nsasu
cci
ncta
ndst
il
lrel
eva
nt
s
ta
tementof
theneedf
orani
mp l
ement
ati
onf oc
us丘.
omtheve
rys
tar
tof
anymodel
ngp
i roj
ect
.

8
3
84 P
artI P
ers
pec
ti
vea
ndP
roc
ess

models
.Thischapt
erdis
c uss
e st
hepur
poseofmodel
ing,
des
cri
best
heproc
es so
f
s
yste
md yna
mi c
smode l
ing,therol
eofthec
lie
nt,a
ndthemodel
er'
Spr
ofes
sional
andet
hicalr
espons
ibi
li
ti
e s・

3.
1 THEPuRPOSEOFMoDELI
NG:
M ANAGERSASORGANI
ZAT1
0N DESI
GNERS
Ja yFo rres tero f
te na sks ,Whoa r ethemos timpo r t
a ntpeo pleint hes a f
eo per at
ion
o fana ircr aft?Mos tpe o pler espo nd, Thepi l
o ts .Inf act,t
hemos timpo r
tantpe opl e
aret hede sign ers.Ski lle d, wel
l -traine dpi lotsa rec rit
ical,butf armo r
ei mpo rtanti s
d esignl nga na ircraf ttha ti ss tabl e,r obus tunde re xtremec onditio ns ,andt hator di-
na rypi lot sc anflys a felye ve nwhe ns tressed, tired, orinun fa
mi li
a rc onditi
ons . In
thec ont ex tofs o ciala ndbus i
ne s ss ys t
ems ,ma nag erspl aybo thr o les.The ya rep1 -
lots,ma kingd ec isions( whot ohi re,wha tpr i cest os et,whe nt ol aunc ht hene w
pr oduc t)a ndt he ya r ede signe rs ,s ha pingt heo rga nizationalstruc tu res,Strat
e gies,
andd ec is
i onr ule st ha tinflue nc ehowde cisionsa rema de .Thede signr olei sthe
mos timpo rtantbut us ua llyg etst hel e astattentio n.T わoma nyma na ger s
,espe cially
seni orma nage rs, spe ndf art oomuc ht imea ctinga SPi l
ots-ma kin gd e c
isions, t
a k1
1ngc o ntro lf roms u bor dina tes-r athe rtha nc reatlnga nO rgani za t
iona ls t
ruc t
ur e
co nsiste nt witht he irv isio na ndva lue sa ndwhi c hc anbema nage dwe llbyo rdinar y
pe ople( seeFo rre s
te r1 965) .
Tbda yd e si
g nlngane wa ircr a氏i simpos siblewi thoutmo delinga nds imul ati
o n・
Ma na ge rss eekingt oe nha nc et he iro rga nizatio nald e s
igns 女ill
s, ho we ve r,continue
tode sig nbyt ri
a la nde rror,bya ne cdo te,andbyi mi tat
io no fot he rs,thoug ht he
co mpl e xltyOft he iro rga ni za t
io nsr i
va lstha tofa na ir
cra氏・ Ⅵr tua lwo r
ldspr ovide
ani mpo rtantt oo lfo rma na ger si nbot ht heo pe rati
o na nde spe ciallyt hede signo f
the i
ro rgani zations 。
The rei sc l
ea rlyar olef o rmode lstha the lpma nagerspi lotthe iro rganizations
be tt
e r,a nds ys temd yna mi csi so ftenus efulf ort he sepur pos es.Butt her ealvalue
oft hepr oc essc o me swhe nmode lsa r eus edt os u ppo rtorga ni
z ationa lrede si
g nJn
Indus tr i
al Dynami c s,Fo rre sterc a llsf orc oura gei nt hes electi
o no fpr oblems ,sayl
lng,H Thes ol
ut i
o nst os ma llpr o ble msyi elds ma llre wards-・ Thegoa lsho uldbe
to丘ndma na ge me n tpo li
c iesa ndo rga nizationa ls tr
uc turesthatl ea dtog reat
e rsuc -
ce ss,"Foc usyo u rmo de li
ngwo rko nt hei mpo rt
a nti ss
ue s,Ont hepr obl emswhe re
yo urwo rkc a nha vel a sti
ngbe ne fit,O nt hepr o ble msyo uc aremos tde eplya bo ut・

3.
2 THECuENT.
ANDTHER
IloDELEF

Mode i
ingdo esnottakepl a
C eillSPierl
didi so
lation.I
ti sembedde dil
la nO rgani-
zat
iona ndsoc i
alcontext.Eve nbe fわret hemode l
ingpr oc
esspe rsebe gins,血e
mode l
ermus tgalnaccesstOt heo r
ga ni
za ti
ona ndidentifyt
hec l
ient.
Thec li
e ntis
notthepersonwhobr ingsyo uint oa no rgani
z at
ionorc hamplOnSyou rWo rk, nor
eventhepe rsonwhopa ysf orthemode li
ngs tudy,thoughitishe l
pf ultoha ve
cont
a c
ts,champions,andc ash.Yourc l
ientsarethepe opleyoumus tinf
luenc ef or
yourwo rktohaveimpa ct・The ya r
et hosepe oplewhos ebehaviormus tchanget o
sol
vethepr oble
m. Yourc l
ientc anbeaCEOo rama chineoper
atoront hefa ctory
fl
oor.Client
sc anbeind i
vidua l
s,groups ,o rentir
ec ommuni t
ies・Thec li
entf ora
Ch
apt
er3 Th
eMo
del
i
ngP
roc
ess 85

mode lings tudyc anbeyo ura c a


de mi cc ol l
e ague s,thepubl ica tla rge, o re ve nyou r -

se lf・Int hedi sc us siont ha tfol lows ,Iwi llfoc usonmode l


ingpr oje ctsc onduc te
df or
or ga niz ations .Thepr oc e ss,howe ve r,iss i
mi la rf ort hes eothe rc ont ext sa swe ll.
Tobee fe ctivet hemode li
ngpr oc es smus tbef oc us edont hec lie nts'ne e ds .
Thec lient sf oramode lingpr o j
e cta rebus y. The ya ree mbr oiledi no rga niz at
ional
pol itics .The ya rel ooki ngoutf ort he irownc a ree rs.The irc onc erni ss ol vinga
pr obl ema ndt aki nga ctioni nt her e alwor l
d.The yc a relittl
ef ort hee lega nceof
yourt he oryorc le ve rnes sofyourmode l・Mode lingi sdonet ohe lpt hec li
e nt,not
fort hebe ne f i
to fthemode le r.Thec l
ie ntc ont exta ndr e alwo rldpr obl emde te r
mi ne
thena tur eoft hemode l,a ndt hemode lingpr oc es smus tbec ons iste ntwi tht he
cl i
e nts 'sk ills,c a pa bilitie s,a ndgoa ls.Thepur pos ei st ohe lpt hec lient ss olvet he i
r
pr obl em. Ift hec li
e nt spe rceiveyo urmode ldoe snota ddr essthe irc onc ernsorl os e
c onf ide nc ei ni t,yo uwi l
lha vel ittl
ei mpa c t
.Foc usyourmode lingwor kont he
pr obl emst ha tke ept hec lient su pa tni ght .
Thepol itica lc ont e xtofmode linga ndt hene e dt of oc uso nt hec lient s'pr oble m
doe snotmea nmode l erss houl dbehi r edguns ,wi llingt odowha t eve rt hec l
ie nts
wa nt・Mode ler ss ho uldnota utoma tic allya cc edet oc l
ients 're ques tst oi nc lude
mor ede ta ilort of oc usonones etofi s sue swhi lel gnOr l
ngOt her s,Jus tt Oke ept he
client sonboa rd・ Agoodmod eli
ngpr oc essc ha lle nge st hec l
ients 'c onc e ptlOnOft he
pr obl em.Mode l
e rsha vear espons ibilityt or e qul ret he i
rc lient st oJ us t
ifyt he i
r
opl ni ons ,gr oundt he irvi ewsi nda ta,a ndc ons i
de rne w vi ewpol nt S.Whe nt he
client sa skyout odos ome t
hi ngyout hi nki sunne ce ssa ryorml Sgui de d,yo umus t
wor kwi tht he mt or es olvet hei ss ue.
Unf or tuna tely,f a rt ooma nyc lientsa renoti nte res tedi nl e
a rni ngbuti nus lng
mode lst os uppor tc onc lus i
onst he y'Vea lre adyr e ac he dora si ns trume nt st oga ln
powe ri nt he iro rga ni za t
ions .Sa dl y,f a rtooma nyc ons ultantsa ndmode lersa re
onl yt ooea ge rtoo blige. Asamode leryo uha vea ne thi calre s
pons i
bi lityt oca r ry
outyourwor kwi thr igo ra ndi nt e grlty.Youmus tbewi lli
ngt ol e tt hemode ling
pr oc essc ha ngeyourmi nd・ Yo umus tH spe akt rut ht opowe r,
Ht ellingt hec li
e ntstha t
the i
rmos tc he rishe dbe liefsa rewr ong,i ft ha tiswha tthemode l
ingpr oc essr eve al s
,
eve ni fi tme a nsyo uwi llbef ir
e d.I fyourc lient spus hyo utoge ne r atear es ult
the y'ves e le ctedi na dva nc eort ha tisnots uppo rtedbyt hea nalys i s,pus hba ck.I f
yourc lient s 'mi ndsa rec lose d,i fyouca n' tc onvi nc et he mt ous emod elinghon-
es tl
y ,y oumus t q uit・ Ge t you rs el
fab ette rc l
ie nt・2

3,
3 STEPSOFTHEM oDEuNG PROCESS
Inpract
ice,asamode l
eryoua refirstbroughtintoanor gani
zati
onbyac ont
a c
t
whot hi
nksyouo ryourmode l
ingtoolsmi ghtbehe l
pful.Yourfi
rsts+
L
ePi StOfind
outwhattherealpro
blemi sandwhot herealcli
entis.Yourini
ti
alconta
c tma ynot
betheclient
,butonlyservea saga te
ke e
pe rwhoca ni nt
roduceyoutot hec l
ient.
Ast hemode li
ngpr oj
ectPr ocee
ds ,youma yf i
ndt hec li
entgroupe xpandsor
changes.
As s
umet hatyou'vesuccessful
lyne got
iat
ede ntr
ytotheorganizati
ona nd

2wal
la
ce(1994)p
rov
ide
sag
oodc
oll
ec
ti
ono
far
ti
cl
esa
ddr
ess
ingt
hee
thi
cal
iss
ues
fac
ing
mo
del
er
s.
86 Pa
rtI Pe
rspe
cti
vea
ndPr
oce
ss

TABLE31
l
1.Pr
oblem Articulati
on( BoundarySelecti
on)
St
epsoHhe
oThemese] ect i
on:Whati stheprobl
em?Whyi sitaprobl
em?
model
i
ngpr
ocess
oKeyvar i
ables:Whatar ethekeyvari
abl
esandconceptswemus t
consi
der?
。Timehor i
zon:Howf arinthefut
ureshouldweconsider
?Howf arbackin
thepastli
et herootsoftheprobl
em?
oDynami cpr oblem defi
niti
on(refer
encemodes) :Whatisthehis
tor
ical
behavj
oroft hekeyconcept sandvari
ab-
es?Whatmi ghtthei
rbehavi
or
bejnthefuture?
2.For
mulati
onofDynami cHypot
hesi
s
。hiti
alhypothesi
sgener
ati
on:Whatar
ecur
ren
Hheor
iesoft
hepr
obl
em-
ati
cbehavi
or?
.Endogenousfocus:For
mulateadynami chypothesi
sthatexplai
nsthe
dynami
csasendogenousconsequencesoft hefeedbacks t
ructur
e.
oMappng:Developmapsofcausalstructurebasedoni ni
ti
alhypotheses,
keyvar
iabl
es,r
efer
encemodes,andot heravail
abledata,uslngtool
s
suchas
oModelboundar ydiagrams,
oSubsyst
em diagrams,
.CausaHoopdi agrams,
oStockandfl
owmaps,
。Poli
cystr
uctur
edi agrams,
・Otherf
acil
it
ati
ont ools.
3.For
mul
ati
onofaSi
mul
ati
onModel
oSpeeif
ieati
onofstr
uct
ure,deci
sJ
rOnr ul
es.
。Esti
mai i
onofparameter
s,behavioralr
elat
ionshi
ps,andi
ni
ti
alcondi
ti
ons .

。Test
sforconsi
stencywit
hthepur poseandboundar y.
4・Testing
oCompar isont oreferencemodes:Doest hemodelrepr
oducetheprob-
1
em behavi oradequatel
yforyourpurpose?
。Robust nessunderext r
emeeondi t
jons:Doesthemodelbehavereal
is-
t
icaHywhens tr
essedbyex t
remeconditi
ons?
。Sensi ti
vity:Howdoest hemodelbehavegFVenuncer
tai
ntyJ
nParame-
t
ers,ini
t
ia一 condi
tons,modelboundar
i y,andaggr
egati
on?
. Manyot
日 . hertests(Seechapt
er21) .
5.Po一icyDesi gnandEval uati
on
oScenar iospecificati
on:Whatenvi ronment a一condi
ti
onsmightarise?
oPol icydesi gn:Whatnewdeci sionru一es,S t
rategl
eS,andst
ructuresmi ght
bet r
iedinthereal world?Howcant heyber epresent
edinthemodel ?
. "Whatj f" }'anar ysi
s: Whataretheef fectsofthepoli
ci
es?
oSensi ti
vit
yanal ysis:How robustaret hepol l
Cyrecommendat i
onsunder
di
fferentscenari
osandgi venuncert
ainties?
oht er acti
onsofp0日 i
cies:Dot hepoli
ciesi nter
ac t
?Arether
es ynergleSOr
compensat oryresponses?
Ch
apt
er3 Th
eMo
del
i
ngP
roc
ess 87

identi
fiedt he( i
nitial)clients.Howdoyo upr ocee dtode ve l
opamode lwhi chc an
behe lpf
ult ot hem? 3
The reisnoc ookbookr eci
pef orsucces sfulmode ling,nopr oc edureyouc an
foll
ow t ogua r a
nt eeaus efulmode l
.Mode l
ingl Sinherent l
yc rea ti
veJndi vidua l
mode lersha vedi fferentstylesa nda pproache s.Ye tal
lsuc c e
s s
fulmode ler
sf oll
ow
adi scipl
ine dp roc esstha tinvol vesthef ollowi nga ct
ivities:(1 )a rt
iculat
ingt he
problemt obea ddr essed,(2)for mul at
ingad ynami chypot hesisort heoryaboutt he
causesoft hepr o blem,( 3)formul at
ingas imul ationmode ltotestt hedyna michy-
pothesis,(4)te s
tingt hemode lunt i
lyoua res atis
fieditiss uit
ablef oryo urpurpos e,
and( 5)de signinga nde va l
uatingpol ici
esf ori mpr oveme nt
.Ta ble3 -1list
st hese
ste
psa longwi ths omeoft heques ti
onse a
c hs tepa ddressesa ndthepr l
nClpaltool s
usedine ach(s e
ea l
s oRa n°ers1 980) .

3.
4 M oDELI
NG I
sITERATI
VE
Be for
edi scussl
nge achoft heses tepsinmor ede ta
il,i
tisi mpor tanttoplacet he
mode li
ngpr ocessincontextwi tht heongol ngac t
ivit
iesofthepe opleinthes ystem.
Mode linglSaf eedbackpr ocess, notal inearseque nceofsteps ・
Mode lsgothrough
cons t
antiterati
on,continualque s ti
onlng,t es
ting,andr efi
ne me nt.Figure3 11r e-
Ca s
tsthemode li
ngpr oces sshowni nTa ble3 -1mor ea ccuratelya sani t
e r
ative
cycle・Thei niia
t lpurposedi ctatest hebounda rya nds copeoft hemode li
nge for t,
butwha ti
slea r
nedf r
om thepr oc essofmode li
ngma yf eedba cktoa lt
erourba sic
unde r
standingoft hepr oblema ndt hepur poseofoure f
fort.Iterati
onc anoc cur
from anys teptoa nyothers tep( indicatedbyt hei nte
rconne ct
ionsi nthec e
nte rof
thediagr a
m) ・Ina nymode l
ingpr qjectonewi lliterat
ethrought hesestepsma ny
times.4

GURE3
FI - 1

Themode‖ ng
processi
s
i
tera
t i
ve.
Resul t
sofan y
stepc anyi el
d
insight
st hatl
ead
tor evi
sionsin
an yea仙ers t
ep
(indica
tedbyt he
li
nk sinthecen t
er
ofthedi agram)・

3
Thereisahug
eli
te
rat
ureonme ho
t dsforp
lan
nedor
gni
a z
ati
ona
lch
an g
eandgr
ouplnte
rVen-
t
io
ns・S
eep ar
ti
cul
ar
lyArg
yrisandS c
h6n(1996),
Beck
hrda
a ndHar
ri
s(1987)
,Dy
er(1995)
,
Mic
hae
l( 1
997),
andSch
ein(1987,1988).
4
Homer(1996)pr
ovi
desanex
cel
len
tdi
sc
ussi
o.
noft
hev
alueo
fit
er
at
iona
ndrigo
rins
yst
em
d
ynami
cs,
not onl
ylnac
ademicr
ese
arc
hbuta
ls
olnCOn
Sul
t
ingwok
r,wi
thavari
et
yofex
ampl
es・
88 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

Mos timpo rt
ant l
y,mode lingl Se mbe dde di nt hel argerc yc leofl ear nlnga nda c-
tionc ons tantl
yt akingpl acei nor ga nizat
i ons( anddes cribe dinc hapt er1 )・Pilots
ste pIntoa na i
rcraftf
lig
hts imul atora ndle arnmor eq ui ckly, effectively, ands afely
howt oo pe rat
ether e a
la i
r craft
,t he nputt he ses ki l
lstous ei nt her ealt hing. The y
fe edba ckwha tthe ylearnf lyingt her ealt hi ngt othes imul atordes igne rss othe
simul atorsc anbec ontinua ll
yl mpr OVe d.Wha tpi lotsa nddes igne rsl earni nthe
simul atorisus edint herea lwor ld. Andwha tthe yl earni nt her ealwor ldisus edt o
cha ngea ndi mpr ovet hevi rtualwor l doft hes imul a t
or ・Soi tiswi thma na geme nt
li
f ghts i
mul a
torsa nds ystem dyna mi c
smode ls.Fi gur e3- 2S howst hemode l
ing
pr ocesse mbe ddedi nthes l
ngl e-a nddoubl e -
loopl ea i ngf
m eedba cksdi scussedi n
cha pterI .Simula ti
onmode lsar einf orme dbyourme nt almode l
sa ndbyi nforma -
tiongl eane dfrom ther ealwor ld.St ra t
egie s,Struc tures ,andde c is
ionr ulesus edi n
ther ealwor l
dc anber epres enteda ndt este dint hevi rtua lwor l
doft hemode l.The
expe rime ntsandt estsconduc t
edi nt hemode lfe edba c kt oa lterourme ntalmode ls
andl e adt othedes ignofne ws tra tegleS,ne wS tructures ,a ndne wde c i
s i
onr ules・
Thes ene wpol iciesa r
et he ni mpl e me ntedi nt her e alwor ld,a ndf eedba cka bout
the i
re fec t
sleadst one wi nsight sa ndf urthe rimpr ove me nt sinbot ho urf or
ma land

FIGURE3 -2
Mode一 i
nglS
embeddedi n
thedynami cs
ofthes ys
tem.
Effectivemode= ng
invo一vesc onstant
i
terationb etween
exper imentsan d
l
ear n-ngJnt he
vir
tual worldand
exper iments
andl eaml ngln
ther ealwor l
d.
Ch
apt
er3 Th
eMo
del
i
ngP
roc
ess 89

me nt
almodels.Model
inglSnotaOne-
Shota
cti
vit
ythatyie
ldsTheAnswe
r,butan
ongolngproces
sOfconti
nualcycl
ingbet
weenthevir
tualworl
dofthemodeland
therealworl
dofacti
on.

3.
5 0vERV日
EW OFTHEMoDELE
NG PROCESS

3.
5.1 Probl
em Art
icul
ati
on:
The!mPOi
、t
anceofPurpose
Themos timpo r t
a nts te pl nmode lingl Spr obl ema rticulation・ Wha ti st heis suet he
c l
ientsa remos t conc erne dwi th?Wha tpr oble ma ret heyt ryl ngt Oa ddr es s
?Wha tis
ther e alpr obl em,notj us tt hes ympt om ofdi fficulty?Wha ti st hepur pos eoft he
mode l ?
Ac le arpu rpos ei st hes ingl emos timpo rtantI ng redi entf oras uc ces sf
ulmod-
e l
ings tudy.Ofc our s
e,amode lwi thac l
e arpur pos ec ans tillbemi s leading,un-
wi eldy,a nddi fi c ultt ounde rsta nd.Butac lea rpur pos ea l
lowsyourc lientst oa sk
q uestionst ha tre ve a lwhe the ramode lisus e f
uli na ddre ssingt hepr oble mt he yc are
about .
Be wa ret hea na lys twhopr opos e stomode la ne ntirebus ines so rs oc i
als ys t
em
ra t
he rt ha napr o bl em.Eve rymode lisar epr esent ati
onofas ys t
em- agr oupof
func tiona l
lyi nt erre latede leme nt sf ormi ngaC OmPl exwhol e. Butf o ramode lt obe
us eful, itmus ta ddr e s
sas pe cif
icpr obl ema ndmus tsimpl ifyr athe rtha na t
temptt o
mir rora ne nt ires ys temi nde t
a i
l .
Wha tist hedi ff erenc e?Amode ldes igne dt ounde rstandhowt hebus i
ne ssc y-
Clec anbes tabi li
z e di samode lofapr oble m・ Itde alswi t
has pe ci
f i
cpol icyi ssue.
Amode lde s i
g ne dt oe xpl orepol iciest os l
owf os si
lf ue lus ea ndmi tlga t
egl obal
wa r
ml n gl Sa l
s oamode lofapr obl e m;i ttooa dd re ssesonl yal imi teds etofi ssues .
Amode ltha tc laimst obear epr ese nta t
ionoft hee ntiree c ono myl Samode lofa
whol es ys tem. Whydoesi tma tte r?Theus ef ulne ssofmode lsl iesi nt hef ac tthat
the ys impl ifyr e ality,C reat l
ngar epr es e
nt ationofi twec anc ompr ehe nd. At ruly
compr e he ns i
vemode lwoul dbej us ta sc ompl exa sthes yste mi tselfa ndj us ta sin-
Scruta ble. YonCl aus e
wi tzf amous lyc autione dt ha tthema pl Sno tthet e rr
itory. It'
s
agoodt hingi tisn' t: Ama pa sde taileda sthet erritorywoul dbeofnous e( aswe l
l
asbe i
ngha r dt of o ld).
Thea rtofmode lbui ldingi sknowi ngwha ttoc utout ,a ndt hepur pos eoft he
mode la ctsa sthel ogi calkni fe.I tpr ovi de sthec riteriat ode cidewha tcanbei g-
no reds ot ha ton lyt hees se ntilf
a e ature sne c essa ryt ofulf i
llt hepur pos ea rel eft.In
thee xa mpl ea bo ve ,s i
nc et hepur pos eoft hec ompr ehe nsivemode lwoul dbet or ep-
resentt hee ntiree conomi cs yste m,not hingc oul dbee xclude d. Tba ns we ra llc on一
cc i
va bl eques tionsa boutt hee c onomy ,t hemode lwoul dha vet oi ncludea n
ove rwhe lml nga rr ayOfva riables . Be ca usei tss copea ndbo unda rya res obr oa d, the
mode lc oul dne ve rbec ompl eted. Ifi twe r
e ,theda tar equi re dt ous eitc ouldne ver
bec ompi led.I ft he ywe re,t hemode l'sunde rlyinga ssumpt lOnSC Oul dne ve rbe
exa mi ne dort es tedJft he ywe r e,t hemode lbui lde rsc oul dne verunde rstandi t
s
be havi ora ndt hec lients 'c onfide nc ei ni two uldde pe ndont hea ut hor i
tyoft he
mode lera ndo the rnons cie ntifi
cgr ounds .Mi hailoMe sarovi c ,ad eve lope rofe arly
90 P
art
I Pe
rsp
ect
i
vea
ndP
roc
ess

globa ls imul ations ,capt uredt hei mpos s


ibi li
tyofbui l dingmode lsofs ys te
mswhe n
hes aid,H Noma tterhow ma nyr es ourc esoneha s,oneca ne nvisionac ompl ex
enoughmode ltor enderr e s
our cesins ufficienttot het ask."( Mea dows ,Ri cha rdson,
andBr uc kma nn1 982, p.1 97) .
Amode ldes igne df orapa rti
cul arpur pos es uc ha sunde rstandingt hebus iness
cyc leorgl oba lcl i
ma tec ha ngewoul dbemuc hs ma ller,sinc ei twoul dbel imi tedt o
thos ef ac torsbe l
ieve dt ober elevantt otheque s
tiona tha nd. Fore xampl e ,thebus i
-
nes sc yc lemodelne ednoti ncludel ong- ten t rendsi npo pul ationgr owt h, reso urce
depl etion, orc lima tec ha nge. Thegl obalwa rml ngmode lc oul de xcludes ho rトーerm
dyna mi c sr elatedt oi nte restrates ,empl oyme nt,a ndi nve ntor i
es.Ther esulti
ng
mode lsc oul dbes i
mpl ee noughs ot hatt heira ssumpt lOnSC Oul dbee xa mi ned. The
relationoft hes ea ssumpt lOnSt Othemos timpor ta ntt he ori
esr ega rdingt hebus iness
cyc lea ndc lima tec ha ngec ouldt henbea ssessedt ode t
e r
mi nehowus ef ulthemod-
elswe ref ort he irint e
nde dpur pos es.Ofc our see venmode lswi thwe ll-de f
ine dp
u r -

pos esca nbet ool arge.Butwi t


houtac lea rpur pos e,t herei snoba sist os ay" we
don' tne edt oi nc ludet ha t"whe name mbe roft hec lientte am ma kesas ugges t
ion.
Ins um: Al wa ysmode lapr o blem. Ne ve rmode las ys tem・
Us ua llyt hemode l
e rde velopst hei ni t
ialc ha rac t
eriza tionoft hepr obl em
t
hr oughdi scus sionwi tht hec lientt eam,s upple me nt edbya rc hivalr e se a
r ch,da ta
collec tion,i ntervi ews ,a nddi recto bs erva ti
onorpa rt
icipa tion.The rea rema ny
me thodsa va il
a blet owor kwi thagr ou pt oe lic
itt hei nforma tionne ede dt ode fine
t
hepr o bl emdyna mi c
a l
lywhi l
es t
illke eplngt hec onve rsat
ionf oc usedf irml yo nthe
cli
e ntsa ndt he irpr oblem. 5T wooft hemos tus efulpr oc essesa rees t
a blis hingr efer-
enc emode sa nde xplicitlys etti
ngt het imehor i
z on.

Ref
erenceModes
Sys t
em dyna micsmode lersseektoc har
a c
ter i
zethepr oblem dynami cal
ly,t
ha tis ,

asapa tt
ernofbe havior ,unfoldi
ngove rti
me, whichs howshowt hepr oblema rose
andhowi tmih te
g volvei nthefuture.Yous houldde ve lopar e
ferencemode ,liter
-
all
yas etofgra phsa ndot he rdescrl
ptl
Veda tashowi ngt hedevelopme ntoft he
problem overtime.Re ferencemode s(so-Calle
dbe ca us eyour efe
rba ckt othe m
throughoutthemode l
ingpr ocess)helpyoua ndyourc li e
ntsbreakoutoft heshor t
-
ter
me vent-
orie
nt edwo r
ldviews oma nype opleha ve・ Tbdos oyoua ndthec li
e nt
s
mus tidentif
yt het imehor i
zona ndde finet hoseva r
iablesandc onceptsyo u
considertobei mpo rt
a ntforunde rs
tandingt heproble ma nddesigningPOl i
ciesto
solveit.

Ti
meHon
'zon
Thetimehor i
zonshouldextendfarenoughbac
kinhis
tor
yt oshowhowt heprob-
leme mergeda nddescri
beitss ymptoms.Its
houldext
endf arenoughint
ot he
fut
uretocapturet
hedelayeda ndindi
rec
teff
ect
sofpot
ent
ialpoli
cies
.Mostpeople
dramati
call
yunde r
est
imatethelengthofti
medela
ysandselectt
imehoriz
onsthat

se
5 ethere
fer
enc
esi
nnot
e9formode
lin
gtoo
lst
hata
ree
fect
i
veforr
ea一
ti
memode
li
ngwi
th
o
rga
n i
zat
ion
sandte
amsi
ncl
udi
ngel
ic
it
ingands
tr
uct
ur
lngt
hemen
tal
model
sofag
rou
ptode
fi
ne
t
hepro
blem.
Ch
apt
er3 Th
eMo
del
i
ngP
roc
ess 91

aref a rtoos hor t・A prlnC IPa lde fi


c i
e nc ylnOurme ntalmode lsi sourt endenc yt o
thinkofc aus ea nde ffecta sl ocala ndi mme diate.Buti ndyna mi c al
lyc ompl exs ys
-

tems ,Caus ea nde ff


ecta redi st
antint imea nds pace. Mos toftheuni ntendede fe ct
s
ofde cisi
onsl ea dingtopol icyr esistanc einvolvef eedba ckswi t
hl ongde l
ays ,farr e
-
move dfromt hepol ntOfde c is
iono rt hepr oblems ympt om・ Wor kwi thyourc lients
tot hinka boutt hepos s i
bl er eactionst opoliciesa ndhowl ongt he ymi ghtta ket o
playouta ndt he ninc r
e aset het imehor i
zone ve nf ur
the rAl
. ongt lmehor izoni sa
criticalant idotet othee ve nLo rientedwor ldviews oc rlpplingtooura bil
it
yt oi den-
tif
ypa t
ternsofbe haviora ndt hef eedba ckstructuresge neratl
ngt hem.
Thec hoi ceoft i
mehor izondr a ma tica
llyi nf
lue nc esyourpe rcepti
onOft he
probl em. Figur e3- 3s howspr oduc tion, consumpt lOn,a ndi mpor tsofpe t
roleumi n
theUni t
edSt a t
e sfrom 1 986t o1 996. Thehi storicaltimehor iz oni s1 0yea rs,a l
-
readyal ongt imer elati
vet omos tdi scussi
onofe nergypol icy( theoi lshoc ksof
the1 970sa rec o nsi
de reda nc i
enthi storyi nmos tpolicyde batet oda y).Thegr a phs
show pr od uc tions lowl yt rendingdown,c onsumpt lOnt rendi ngs l
owl yup,a nd
there forei mpo rtsg rowl ngmode stl
y.Pr ic
esfluc tuatei nana rrow ba ndbe t
we en
$14a nd$23pe rba n℃1, l
owe rthana nyt i
mes inc ethe丘r stoilcrisisin1 973( t
houg h
price sdi ds piket o$40 /ba rrela ft
e rt heI r
aqii nva si
onofKuwa it,theys oonf el
l
bac k) ・Thee ne rgys ystema ppe a
rst ober elat
ive l
ys table;therei slitt
leevidenc eof
along- te
r mpr o blem.

GURE3
FI -
3
USoilpr
oduc
ti
on,
con
sumpti
on,
i
mpors,
t andpr]
ce
overa1
0-year
t
imehor
izon

1986 1988 1990 1992 1994 1996

$
J
0
q
M
L
6
EIA
Egency)
ormatl0nA
nf
nergyl (US
S A
w
ource:
nergyF7
nnualE
evi
e
r
92 P
art
I P
ers
pec
tiv
ean
dPr
oce
ss

Nowc ons iderFi gure3- 4, showingt hes ameva riablesf romne art hebe gi nning
oft heoi le ra( thepe troleum i ndustrybe gani ne arnesti n1 859wi t
hCol one l
Dr ake' sf amouswe llinTi t
usvi l
le,Pe nnsylvania )
・Thei mpr ess i
oni sc ompl etely
dife r
e nt.Thehi storyoft heoi lindustrylnt heUni tedSt atesi sdi videdi ntot wo
regl me S・Fr om 1 920t hrough1 973, consumpt lOngr e we XpOne ntiall
ya tana ve r age
rateof4・ 3%/ yea r・Pr oductionnea r
lyke ptpa ce,a se xplor ationa ndbe tt
e rdr illi
ng
techni quesmor et hanof fsetde pleti
on. Start
inglnt he1 950S ,impo rt
sg r
ews light l
y,
Stimul atedbyt hea va il
abilit
yofc heapf orei
gnOi l.Pr icesfluc tua ted, oftend ra ma t
-
ically,buta longas lowl yde clinlngtrenda stechnol ogyl mpr OVe d.Al lthisc ha nge d
in1 970・I n1 970,dome sticpr oductionofoi lpe ake d. It'
sbe enf allinge vers ince,
des pitethei ntens ee xplorations ti
mul atedbyt hemuc hhi ghe rpr lCeSOft he1 970s
ande arly1 980S ・
USpr oduc ti
onf romt helowe r48s tatesa nda dja centofs horea rea
in1 996s tooda tonl y54%ofi tspeakl evel.Eve nthea dditionofPr udhoeBa ya nd
thet rams -
Al a skapl pe li
nedi dnotha ltthes l
ide,a ndAl aska npr oduc tionpe a ke di n
1988・Hi ghe rpr l
C eSf oll
owl ngt he1 970Soi lshoc ks ,alongwi tht hede epe s
tr e ces-
sionss inc etheGr eatDe pr essi
on, cutthegr owt hofc onsumpt lOn, buti mpor tsne v-
erthe l
e ssrea che d61 % oft otalo i
lcons umpt i
onby1 996.
Cha nglngt het i
mehor izonc ompl etel
yc hange sthea ssessme ntoft hepr obl em.
Vi ewe dwi h at
t i
mes c al
ec onsi st
entwi ththelifeoft her e sour ce, itisc leartha tthe
pe t
role umpr obl emwa sn'tsolve dinthe1 980sbutha sbe ens te adilyge tt
lngwor se.

8
m

FIGURE3- 4
USoi l
produc t
ion,
consump t
ion,
^e
c l
,
2

i
mpor s,andpr
t lC
e
J

l
S]aJJt

overa1 30-year
ti
mehor i
zon
2g uO

6
≡!
yU

1870 1890 1910 1930 1950 1970 1990

1870 1890 1910 1930 1950 1970 1990


ce:P
Sour r
odu
cti
on&c o
nsump
ti
on:1
870-1949,Dav
idsen(1
988)
,1950-1966,
EIAAnnua/Ener
gy
F7
evew・
i Pr
i
ce:1880
-1968,
Davl
ds
en(1988)
;1968-1996,EI
AAnnualEner
gyRevew
i ,Refi
ners
Ac
qul
Si
t
10nCo
st.
a
C h p te r 3 T h eM ode
lingPo ce
r s
s 93

Pe troleum i saf ini tenonr e ne wa bler esourc e.IntheUS,de pletionbe ga nt odomi -


na tef i
nd ingr a t
e si nt he1 960S ,le adingt oa ni nevitablede c li
nei npr oduc tion, ade-
clinet hatbe ga ni n1 970.TheUni tedSt atesi sthemos thea vilye xpl ore da nd
de ns el
yd rill
edr e gionOft hewor ld. Theve rys ucces sofe a rlywi ldc atte rsi nfind-
1ngOi lme anst he r ei sle ssl eftt of indnow. Whi l
enota llt hepe trole um i nt heUS
ha sbe e nf oundo rr ecove r ed,c ons umpt lOnC Ontinue st oe xc eedt her a tea twhi ch
wha tr ema insi sf ound.Cons e que nt l
y,1 mpO rtSC Ontinuet ogr ow,l ea di ngt os t
il
l
gr eaterde pende nc yont heuns tablePe rsi
a nGul fre glOn,S tillmor epol iticala nd
ec onomi cpowe rf ort heoi le xpor tl
ngC Ount riesandl essf ort heUS,a nd,e ventu-
ally, highe roi lpr ic es,e i
the ra tthepumpo ri nt hede fe nsebudge t・
6
Theoi lindus tryi llustr atest heda nge rsofs el
e c
tingat imehor izont oos hortto
ca pturet hei mpo rta ntdyna mi csa ndf eedba cksc rea t
lngt he m.Ofc our se,onec an
errt oof a
ri nt heot he rdi rect ion.Fi gure3- 5S howsagr a phdeve lope dbyt hel a
te
pe tr
ol eumge ol og is tM・ K血gHubbe rt.Hubbe rtinvent e dt hemos ts uc c es sfultech-
niquef orf orec as tlngf os silf ue lpr oduc tione ve rcrea ted. In1 956hees tima tedt he
ultima ter ecove ra bl epe trol eumr esour cesoft heUSt obebe twe en1 50a nd200bi l
-
lionba rrelsandf or e casttha tH thepe aki npr oduc ti
ons houl dpr oba blyoc c urwi thin
thei nterva l1 966 -1 971 "( Hubbe r t1975, p.3 71 )
・Hi spr e dic ti
onofde c li
nec amea t
at imewhe nt heUSGe ol ogi ca lSur ve ypr oje ct
edul ti
ma ter ecove ra bl er e sources
ne arlyt hre etime sa sl argea ndc laime dH thes i
zeoft her es our ceba s ewoul dnot
limi tdomes ticpr oduc ti
onca pa cltyG i
nt hene xt1 0to20ye arsa tle as t,a ndpr oba-
blyl not]f oramuc hl onge rt ime" ( Gillette1 974) .Thea ctualpe akoc cur r
edi n
1970a talmos tt hepr ec iseva lueHubbe rtha dpr edic ted,oneoft hemos ta ccurate
long- termf ore cas tsonr e cor d. Hubbe r
t '
ss ucc esslayl ne xpl icitlymode lingoi las
anonr ene wa bl er es ourc e.Pr oduc ti
onc ouldgr owe xpone nt iallyi nthee ar l
ypha ses

GURE3
FI -
5
u

Thef ossi
lfuel
o!t
onpod^6J

erash ownwi t
ha
t
imehor izonof
l

15,000y ears
l
]SSOm auu

1
10,
000 -
500
0
i
r
o
gn
e o
.n
dus.
Z もS.。i
.50
00
Ye
ar Rev
ol
ut
l0nS
hock
Sour Ad
ce: a
pte
dfr
omHu
bbe
rt(
196
2)

6Ther
eisalar
geli
te
rat
ureofene
rgymodel
inglnSys
temdyna
mics7
0rl
gln
atl
ngWit
hwo r
kin
Meadowseta・(
l 197
4)・Se
e,e.g
.,Bac
kus(1
996),BunnandLa
rse
n(1997)
,Fi
ddaman(199
7),
For
d( 1
990,19
97,1999
),FordandBul
l(19
89),Nail(
l 19
77,1
992),
andNail
leta
l.(1
992)f
or
wor
ko nnat
ional
andglo
balener
gyma r
ket
s,e
lect
ri
cu t
i
li
ti
es,
glo
balcl
ima
techang
e,andot
her
en
ergypol
icyl
SSueS

94 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

ofi tsl ifec yc lebutha dt of al


lt oz e r
oa sitwa sde pleted,forci ngat ra nsitiont or e-
ne wa blee ne rgys our ces・7Tbe mpha sizet het rans itor yna t
ureoff os s
ilf ue lc ivili
z a-
tion,Hubbe rts howe dt hepr oduc tionoff ossilf ue l
sonat imes c alef rom t he
be ginnl ngOft hea grlC ulturalr evol ution 0,
1 000yea rsa got o5000ye arsi nt hef u-
ture.Aga ins tt hisba c kdr op,thef os s
i lfue le rai ss eena sat ra nsitor ys pi ke -a
unl quepe ri
oddur i
ngwhi chhuma nltyl ivese xtr ava gantlyof far ichi nhe r i
t anc eof
irrepl ace ablena turalc api tal.Thepi cturei ss obe ring.ButHubbe rt'spl mPl e ,asi t
wa sc alledbyc ri
tics,take sat imehor izont ool ongt obeus ef ult opol i
c yma ke rs
whoi nf
lue nc epubl icpol icyo rc orpor ates trate gya fe cti
nge ne rgypr ice s,r egul a-
tions ,c apitali nve st
me nt,a ndR&D.
Thec hoi ceoft imeho rizonc a ndr ama ti
c a l
lyi nfl
ue nc et hee valua t
ionof
pol icies. Int hee arl
y1 970saUSgove rnme nta ge ncyc onc erne dwi thf ore igna id
spons ore damode lfoc us edont heSa he lre glOnOfs ub-Saha ra nAf ri
c a .TheSa he l
wa st hene xpe rienc l
ngr a pidpo pul ationgr owt ha tthes amet imet hedes e rtwa s
expa ndings outhwa rd,r e duc inggr azlngl andf ort henoma di che rder s'ca ttle.The
pur pos eoft hemode lwa stoi dent i
fyhi ghl e ve ragepol i
c iest os pure conomi c
de ve lopme nti nt her egi on. Themode lwa sus edt oa s s
esst hee fe ctsofma nyof
thepol iciest he ninus e,s uc ha sdr ill
ingbor ehol est oi ncreaset hewa ters uppl yf or
ca t
tlebyt appi ngde epa qui f
e rsors ubs idizingc r opss ucha ss orghum a ndgr ound
nut s. Runnl ngt hemode lt ot heye a r2000,ar oundnumbe rs ever alde cade si nt he
futur ea tthet ime,S howe dt hatt hepol iciesl e dt oi mprove me nt .Subs idie sin-
cre ase da grlC ulturalout put .Bo rehol espe rmi ttedc a
ttlestockst ogr ow, inc re aslng
thes uppl yofmi l
ka ndme ata ndt hewe althoft hehe rders. Howe ver ,runnl ngt he
mode lintot hef ir
stde c a
de softhe21 stc ent urys howe dadi f
f erento ut come: large r
stoc ksofc attlebe gant oout st
r i
pt hec arrylngC apa CltyOft her eglO n. Ast hec attle
ove rbr ows e da ndt rampl edt hegr as sl
a nds ,e ros iona nddes e rti
fic ationi nc r
e ase d.
Thec att
lepo pul ati
o nd ro ppe ds ha rply, creatingaf oodde ficitint her e glOn. Se l
e ctl
lngat i
meho rizont oos hor ttoc apturet hes ef ee dba cksf avor eda dopt ionOfpol i-
ciesc ount ert ot helong- te rmi nte restsoft her egl On' spe oplea ndt hemi ssionoft he
clientor gani zation・8
Mode le rsmus tgua rda galnS taC Cept l
ngt hec l i
e nt'sinit
iala sse ssme ntoft hea p-
propr i a
tet imef rame. Oft ent he sea reba sedonmi lestonesa ndr oundnumbe rsha vl
lngl ittl
et odowi t
ht hedyna mi c soft hepr obl em, suc ha sthee ndoft hef isca lye ar,
Ort hene xt5- ye arplan nlng Cy cle.Ag oo dr u eo
l ft hu mbi s tos ett het i
mehor izon
sev era ltime s a s l
onga sth el on gest timed el ays int hes yst
e m, andt h ens o me.

3息2 For
mu月
a抽 gaDynami
cHypo竜
的es岳
s
Oncetheprobl
em hasbee
ni de
nti
fi
edandc
hara
cte
riz
edoverana
ppr
opri
atet
ime
hor
izon,model
ersmustbegi
ntodevel
opat
heor
y,cal
ledad
ynami
chypot
hesi
s,t
o

7
ste
rma
nandRi
cha
rds
on(1985)
,St
er
manet
l.(
a 1 ,
988)an
dSt
er
man
,Ri
cha
rds
on,
andDa
vid
sen
(
1990)mo
del
hewo
t rl
dan
dUSp
etr
ol
euml
i
fec
ycl
esa
nds
tud
yth
ee.
Vo
lut
i
ono
fes
ti
mat
eso
fth
e
r
esou
rcebase
,Sho
wingwh yHub
ber
t wa
ssoac
cura
tewh
il
eoth
eres
tl
mat
io
nmetho
dspr
ove
dso
wi
ldl
yo ve
ropt
lmi
st
ic.
8p
icard
iandSei
fe
rt(976)d
1 e
scr
ibeo
neofse
ver
almode
lso
fth
eSahe
lre
gio
n(t
hemode
l
de
scr
ibedabo
vewasnotpubl
is
hed)
.
Ch
apt
er3 Th
e Mo
del
i
ngP
roc
ess 95

ac countf ort hepr oble ma ticbe ha vi or


. Yourhypot hes isisdyna mi cbe c ausei tmus t
pr ovidea ne xpl anationoft hedyna mi csc harac t
e r
lZ lngt hepr obl e
mi nt e r
msoft he
unde rlyingf ee dbacka nds toc ka ndf lows t
uc
r t
ur eoft hes ystem. Itisahypot he si
s
be caus eiti sa lwa yspr ovi siona l,s ubje c
tt or evisionora bandonme nta syoul earn
fromt hemode li
ngpr oc essa ndf romt her ea lwor ld.
Adyna mi chypot he sisi sawor kingt heor yofhowt hepr obl ema rose. Itgui des
mode linge f
for tsbyf oc us l
ngyoua ndyourc lientsonc ertai
ns t r
uc tur e
s .Muc hof
ther ema inde roft hemode li
ngpr oc e
s she lpsyout ot estthedyna mi chypot hes is,
bot hwit ht hes imul ationmode la ndbye xpe ri
me ntsa ndda ta
_col lec t
ioni nt her ea
l
wor l
d.
h pr a ct
ic e,di scus sionoft hepr obl ema ndt he or i
esa boutt hec ausesoft he
pr oblema r
eJ umbl edt oge the rinc onve rs
a t
ionwi thc lientteams .Ea chme mbe rof
at eaml ikelyha sadi fe r entt he orya boutt hes our c eoft hepr obl e m;youne e dto
ac knowl e dgea ndc aptur et he ma l
l. Ma nyt lme Sthepur pos eofthemode list os olve
ac ri
ticallyI mpo rtantpr obl e mt ha tha spe r s
istedf orye arsa ndge neratedgr ea
t
confli cta ndnotal ittlea ni mos lt
ya mongme mbe rsoft hec lientt e am.Al lwi l
l
tena cious lya dvoc at
et he irpos itionswhi l
ede ridi ngt hevi e
wsofot hersi nt he
gr oup・ Ea rl
yl nt hemode li
ngpr oc e ss,themode l
e rne edstoa cta saf acilit
ato r,cap-
tur l
ngt he seme ntalmode lswi t
houtc rit
icizlngOrf ilteri
ngt he m.Cl arif
yi nga nd
pr obingques tionsa reof tenus eful ,butt hemode ler'sr oleduringt hi se arlypha seis
tobeat hought fullistene r,notac ont ente xpe rt・Ava rie
tyofe lic i
ta ti
ont e
chni ques
anddi agra mml ngt ool sha vebe ende ve l
ope dt oa ss istyoui nf ac i
litatlngaPr od uc-
tivec onve r
sa t
iont oe lici
tpe o ple'St heo ri
esa boutt heca usesoft hepr obl em・ 9Y our
goa list ohe lpt hec lientde ve lopa ne ndoge nouse xpl a
na ti
onf ort hepr o
bl ema t
ic
dyna mi cs .

EndogenousExpl
anat
l
ron
Sys t
em dyna mi css eekse ndoge nouse xplanationsf orphe nome na.Thewor d" en-
doge nous "me a ns" arisi
ngf r
om wi hi
t n・''
Ane ndoge noust he oryge neratesthedy-
naic
m sofas ystemt hroug hthei nteracti
onoft heva ria
bl esa nda gentsrepresented
inthemode l・Bys pecifyinghowt hes yst
e mi ss t
ruc tureda ndt her ulesofinterac-
tion(thede cisi
onr ulesint hesys t
e m) ,
yo uca ne xplor ethepa t
ternso fbehaviorcre-
atedbyt hoser ulesa ndt ha tst
ructur eande xplor ehowt hebe haviormi ghtchange
ifyoua l
terthes tructurea ndr ules. Ⅰ
nc ontrast
,at he oryr elyingone xoge nousva ri
-
ables( those" a ri
singf r
om wi thout ,
"t hatis,f rom out sidet hebounda r
yoft he
mode l
)e xplainst hedyna mi csc ・
fva ri
ablesyouca rea bouti nte r
msofot herva ri
-
ableswhos ebe ha vioryou' veas sume d.Exoge nouse xplana tionsa r
er eall
ynoe x-
planation ata ll;the ys impl ybe gt heques tion,Wha tca us edthee xogenous
variablestoc ha ngea sthe ydi d?Thef ocusi nsys t
e mdyna mi csone ndoge nouse x-
planationsdoesnotme anyous houl dne verinc ludea nye xoge nousva ria
blesi n
yourmode l
s.Bu tthenumbe rofe xogenousI nput sS houl dbes ma l
l,ande achc an-
didatef orane xoge nousI nputmus tbec a r
eul
f lys c ruti
ni zedt oc onsiderwhe ther

9
Thel
i
ter
at
ur
eong
rou
pmo
del
bui
l
din
gisg
rowi
ngr
api
dl
y.Re
aga
n-Ci
ri
nci
onee
tl.
a (
199
1),
Mor
ecr
oft
andS
ter
man(
199
4)Ve
, n
nix(
199
6),
andVe
nni
xet
al.
(19
97)
pro
vid
ego
odo
ver
vi
ewso
f
t
ool
san
dte
chn
iqu
est
oel
i
cit
andc
apt
ur
eth
eme
nta
lmo
del
soft
eamsa
ndc
li
ent
gro
ups
.
96 Pa
rtI Pe
rsp
ect
ivea
ndPr
oce
ss

the rea rei nf ac tanyI mpo rta ntf eedba cksf romt hee nd og e no use le me n tst othec an-

d ida te.Ifs o, thebo unda ryo ft hemode lmus t bee xpa nd eda n dt heva riabl emus tbe
mo de l
ede ndo g eno us l
y.
Thec ons e que nc eso fna rro w mode lbo unda r i
e sa ndr e lianc eo ne xo ge nous
va ria blesa r eo ftens e rious .At ypi cale xampl ei spr ov ide db yt hePr o jec tInde pe n-
de nc eEva lua tionSys tem( PI ES)mode l, ahy br idmo de lba sedo nl ine arpr og r am-
ml ng, eCO nO me t
ric s,andi npu t/ou tputa na lys isus edi nthe1 9 70sbyt heUSFe de ral
Ene rgyAd mi ni stration( FEA)a ndl a terbyt heUSDe pa rtme nto fEne r gy .Asde -
sc ribe dbyt hePEA, t hepu rpos eo ft hemode lwa -
stoe va lua ted ifferer-
lte ne rgyPOl i-
c iesa cco rdi ngt ot hef ol lowl ngC rite ri
a:t he iri mpa cto nt hede ve lo pme nto f
a lt
e na
r t
ivee ne rgys our ces; theiri mpa ctone co no mi cg r owt h, inf
la t
i on, a ndune m-
pl oyme nt ;t he irr egl Ona la nds oc iali mpa c ts;t heirv ulne ra bilityt oi mpo rtdi srup-
tions ;andt he ire n vironme ntale fe cts.
Surpr lSlng ly ,c ons ideringt hes t
a tedpur pos e ,thePI ESmode lt r
e atedt hee con-
omya se xog enous .Themod e le c
ono my( inc ludi nge c o nomi cg r owt h,i nte rest
ra tes ,i
nfla tio n, wo rldo ilpr i
ce s,a ndt hec os tso func onv ent iona lfue ls)wa sc o m-
pl ete l
yuna ffec tedbyt hee ne rgys it
ua tion( inc ludingpr ice s, pol ic i
es ,a ndpr o duc -
tion) .I
nt hemo de l,e venaf ul
le mba rgoofi mpo rtedo ilo rado ubl i
ngo foi lpr i
ce s
wo ul dha venoi mpa cto nt hee co nomy .
Treatlngt hee co nomye xoge nous lyma det hePI ESmode li nhe rent lyc ont ra-
di cto ry.Be caus eita ssume dh ighr a
t esofe c ono mi cg rowt ha ndl o wpr icee lastici-
ties ,ltprq】 e Ctedh ug ei nc rea sesi ne ne r gyde ma nd, r equl rlnge v eng re ateri nc rea s
e s
int hec a pit alr e qulr eme nt SOft hee ne rgys e cto ra sc he apdo me s t
icoi lwa sc on-
sume d.Int hemo de l,the seh ugei nve stme ntsi ne ne rgyp r oduc tio nwe r es atisf i
e d
wi tho utr e duc ingl nVe St
me ntO rC OnS umpt lO ni nt her esto ft hee cono mya ndwi th
noi mpa cto ni n tere stra t
e so ri nfla t
io n. Ine ff ec t
, t
hemod ell e tthee cono myha ve
itspl cande ati tto o.
I npa rt be c aus ei tIgno re dt hef e
e d ba cksbe twe ent hee ne rgys e ctora ndt her est
oft hee co no my ,thePI ESmod elc ons iste ntlypr ove dt obeo ve r opt l
mi sticJn1 974
themode lpr qe ctedt hatby1 98 5t heUSwoul dbewe llo nt hewa yt oe ne rgy
inde pende nc e:e ne rgyI mpo r
tsWOul dbeonl y3. 3mi llionba n℃l spe rda ya nd
pr oduc t
io no fs ha leo ilwo uldbe250, 000ba rrelspe rda y.Fur t
he rmo r
e ,t hes e
de ve lopme ntswo ul dbea cc ompa niedbyoi lpr ice so fa bo ut$ 22pe rba rrel( 1 984
dol la rs
)a ndbyvi go rouse c onomi cg rowt h.I tdi dn' tha ppe n.Ⅰ mpo rtsi nt hel ate
1 98 0Swe rea bo ut5. 5mi lli
onba rre l
spe rda ya ndg rewt omo ret ha nha lfo fo ilc on-
sumpt l
Onbyt hemi d1 99 0S .Sha leoi la ndo the re xo tics y nfu elsne verma terializ ed・
Thi ss i
tua tionp re va ile
dd e spiteh uger ed uc tionsi noi lde ma ndc a use dbyo il prlCe S
int hee ar ly1 98 0sg reatert ha n$30 /bbla ndt hemos ts er iousr e ces sions inc et he
Gr e atDe pr ess ion.
Abr oa dmod e lbo unda ryt ha tc a ptur esi mpor tantf ee dba cksi smor ei mpor -
tantt hanal oto fd etailint hes pe ci
f ic at
io nofi nd ivid ua lc o mpo ne nts. Iti swo r
th
no tlngt ha tt hePI ESmod el pro vide dabr ea kdowno fs uppl y ,d ema nd, andp ricef o r
doz enso ff ue lsi ne a chr eglO nOft hec o unt ryye ti tsa ggr e gatepr oje ctions
we ren'te ve nc l
os e. Wha tpu rpos ewa ss erv edbyt hee ff ortde vo t edt of o rec astlng
thede ma ndf o rJe tf ue lo rna ph thai nt hePa ci f
icNo rthwe stwhe nt heba sica sI
sumpt l
OnSWe reS Opa lpa blyI na dequa tea ndt hema inr e sultswe r es owoe fu l
ly
errone ous ?
Cha
pte
r3 TheMo
del
ingPr
oce
ss 97

Ma
ppl
ngSy
ste
mSt
ru
ctu
re
Syst
emdynami
csincl
udesava r
iet
yoftool
stohelpyoucommunicat
ethebound一
打yofyourmodelandrepr
esenti
tsca
usalst
ruct
ure・
Theseinc
ludemodelbound-
ar
ydi a
gra
ms,subsys
tem dia
grams,causa
lloopdiagr
ams,ands t
ockandf l
ow
mapS・

Modelboundar ychar .t Amode lbo undaryc ha r


ts umma rizesthes c opeoft he
mode lbyl ist
lngWhi c
hke yva r
iablesa reinclude de ndoge nous ly,whi c
ha ree xoge -
nous ,a ndwhi cha ree xclude df r
omt hemode l.
Toi l
lustr
ate,Ta ble31 2s howsamode lbounda rydi a gramf oramode lde signe d
tos t
udyt hef e
e dba cksbe t
we ent hee ne r
gys yste ma ndt hee conomy( Sterma n
1 983) .Pa rtl
yinr ea cti
ont othel i
mi tati
onsofe xisti
ngmode lssuc ha sPIES, theDe -
pa rtme ntofEne rgyl nt hel ate1 970ss oughtt ode ve lopdyna mi cmode l
swi t
ha
br oade rbounda ry( Na ill1 977,1992) .
Thepur pos eoft hemode lwa stoe xpl oret he
impa ctofhi ghe re nergypr icesOne c onomi cgr owt h,une mpl oyme nt,i
nfla t
ion, and
interes tratesandhowt he sema croe cono micc onside r
a t
ionsmi ghtc onstrainthede -
ve lopme ntofne we ne r
gys ources .Thet i
mehor izonoft hemode lwa squi t
el ong
(1 9501 2050)t oc aptur et hef ul
ltr a
ns it
ionf rom f ossilf uelst or enewa bl eorot he r
ene rgys ourcesa ndc ons istentwi t
ht hel ongt lmede laysi nt hede velopme nt,con-
struc tion,a ndus e full ifeofe ne rgy-pr oducinga nde nergy- cons umi ngC apital
stoc ks .
Inc ontras
tt one arlya l
lmode lsus e dtoa ddres sthes ei ssuesa tt
het ime,t he
mode lha dabr oa dbounda r
y,wi tha llma j
orma CrOe COnOmi cva r ia
blesge ner at
e d
endoge nously.Unl i
ket hePI ESmode l,thec aplt
al ,la
bor ,ande nergyre qulre me ntS

TABLE 31
2
Modelboundary Endogenous Exogenous Excl
uded
char
tforarong- GNP Populati
on I
nven t
ori
es
t
ermmode一 of
Consumpti
on Technologl
Calchange I
nternati
onal
trade
ener
gy-economy i
nvestment Taxrates (exceptwi
thOPEC)
i
nter
acti
ons
Savi
ngs Energypoli
cies Envir
onmenta一const
rai
nt
s
Pri
ces(r
ealandnomi
nal) Nonener
gyresour
ces
Wages(realan
dnominal
) l
nter
fuel
subst
i
tuti
on
l
nfl
ati
onrate Di
st
ri
but
ion
alequi
t
y
Laborf orcepar
ti
cl
pat
ion
Emp一 oymen t
Unempl oyment
l
nterestr at
es
Moneysuppl
y
Debt
Ener
gyproduct
i
on
Ener
gydeman d
Ener
gyI
mpor t
s
ce:St
Sour erman(
1983
) .
98 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

oft hee ne rgyi ndus trieswe ree nd og eno usa ndt hee ne rgyi ndus tryha dt oc ompe te
aga lnS tO the rs ecto rsfort he ser e sou rce s. Themod els tillc ont aine ds e ve rale xoge -
no usva riabl es .The sei nc l
udepo pul a tion,t her a teofove ra llt e chnol ogl C al
pr og re ss,a ndt hepr l
CeOfi mpo rte do il・We ret he see 呆oge nousva ria bl esa c cept -
abl e?Po pul a tiong rowt ha ndt heove r allr a teoft e chni c alpr og r es smi ghtbea f-
fe ctedbyc ha ng esi ne ne rg yp r lCeSa ndc ons eque ntc ha ng esi nt her ateofe cono mi c
g rowt h.Ho we ve r,the sef e edba ckss e eme dl ike lyt obes ma ll・Thede cisio nt o
mode lt hep rlCeO fimpo rte do ile xog eno us lyi smo rep ro ble ma tic・ Cl e arlyt hepr lC e
o foi la ffec tsbo tht hed e ma ndf ora nds uppl yo fe ne rgyl nt heUni tedSt ates, dete r-
mi ni ngt heq ua nt i
tyI mpo r t
e d. Asama jo ri mpo rte r
, cha nge sinUSo ilimpo rtsc an
d rama ticallya ltert hes u ppl y/de ma ndba la nc eo ft heo i
le x po rtl
ngna tions ,feedi ng
ba ckt ot hepr ic eO foi li nt hewo rldma r ke tTr e atlngI mpo rtPr lCe Se XOge nOuS ly
cu tsa ni mpo rta ntf eedba c kl oo p. Ind isc us singt hebo unda ryo ft hemode lIa rgue d
ha
t tthe rewe r
ei nf actimpo rtantf ee dba c ksbe twe ent heUSe ne rg ys ys tema ndt he
wo rldo ilma rke t.Butla lsoa r gue dt ha tt hedy na mi csoft hewor ldpr lCeWe reS O
co mpl e xtha tinc orpo ratlngt he me ndoge no us l
ywa sbe yo ndt hes co pea ndpur pos e
o fthepr q】ec t.Iha dp revi ous lyhe lpe dbui ldamod elo ft hewo rldo ilma rketf ort he
USDe pa rtme nto fEne r gya ndhope dt ha tul t
ima te l
yt het womode lsc o uldbe
JOine d. Th emod elbo unda ryc ha rta lertedt hec lient stoaq ue stio na bl ea ssumpt lOn
sot he yc o ulde va lua t
ewha tt hee ff ectoft hemi sslngf ee dba ckmi g htbe.
Thel isto fe xc l
ude dc onc e ptsa lsopr ovi de si mpo rtantwa rnlngSt Ot hemode l
us er.Themo de lomi t
tedi nve nt orie so fgo odsa ndma terials( andhe nc es hort-ten
bus ine s sc yc les )-nopr obl emi ns uc hal o ng- termmod eH nt erna t
i ona lt radewa s
exc lude d, e xc eptf o rthef lowso foi l,goods ,c api tal,a ndmone ybe twe ent heUS
andt heo ile x po rtlngna tio ns .Thepe trodol lar sflo wl ngt OOPECa ndt he i
rr e cy-
clinga se xpo rtso rfbr elgni nve s t
me n tha dt obei nc lud ed, butt oi nc ludeno ne ne rgy
tradewo uldha v ee xpa nde dt hemode lint oag lo balma cr oecono mi cs ys tem, andI
wo uldpr oba bl ys tillbewo rki ngoni t,Envi ronme nta lc ons traint sa ndno ne ner gy
re sour ce ss uc ha swa t
ert ha tmi ghtl imi tne we ne r gys our cesl ikes yn fue lswe ree xI
clude d, me anl ngC OnC l
us ionsa bo utt her a teofd ev elo pme ntoft he s ee xo tice ne rgy
so urc eswo ul dbeov ero pt l
mi stic. Themode la lsot re atedt hee ne rgys ys temi na
fairlya g greg atef ashion, s oi nte rfue ls ubs titu t
io n( oilvs ・ga s,fo re xa mpl e) ,wa sno t
co ns ide red,a no t
he ropt lmi stica s sumpt io n.Fi na lly ,themode ld idno tc ons ide r
inc omed istribut ion, eve nt ho ug hs omee ne rgypo l
ic iess uc ha sga so linet axe sa r e
regr es siveu nl es so ffs
e tbyc ha nge si nt hei nc omet axc od e・ Thepur pos eo fl isting
allt he seo mi ss ionsf romt hemod e lwa st ohe l
pmod e lus ersde cidef ort he ms e l
ve s
whe the rt hemod elwa sa ppr opr l
atef ort he irpu rpos e・
Mod elbo unda rydi ag ramsa res urpr ising l
yus efula nds ho ck ingl yr ar e・Of te n,
mode lsa reus e dnota st ool sofi nq ul rybuta swe aponsi nawa ro fa dvoc ac y,
Ins uc hc a sesmo de lerss ee kt ohi det hea s sumpt 1
0 nSO ft he i
rmode lsf rompo ten tial
critics .Bute ve nwhe nt hemode lers 'mo tive sa rebe ni gn, ma nyf ee lunc omf o rtabl e
listlngWha tt he y' vel eftout ,s eet heo mi ssio nsa sfla wsa ndpr e fert os t
re sst he
strengt hso ft he irmo de l.Whi let hi ste nde nc yl Sna tur al,itunde rcut st heut ilityo f
yo urmode la ndwe ake nst hea bilityo fpe opl et ol ea rn丘. o ma ndi mpr oveyo ur
wo rk.Bye x pl icit
lyl istlngt hec onc e ptsyo uha vec hos e nnott oi nc lude,a tl ea st
fornow, yo up ro videavi sibler emi nde ro ft hec ave a tst ot her esul tsa ndl imi tat
io ns
oft hemode l,Wi tho utac le arund e rstand ingoft hebo unda rya nda ss umpt l
OnS ,
Ch
apt
er3 Th
eMo
del
i
ngP
roc
ess 99

mode lsc onst


uc
r te
df oronepur pos earefrequentl
yus e dfora not
herforwhi chthey
areil
l-suited,Someti
me sproducingabs ur
dr es
ul t
s.Al ltoooftenmode lswi t
hcom -
plet
elyI nappropri
atea ndevenbi zarr
ea ssumptlOnSa boute xogenousande xcluded
varia
blesa r
eus e
di npol i
cyma kingbe ca
us ethemode luse r
sa r
euna bletoe xam-
inethebounda ryoft hemode l
st hems el
vesa ndt hemode lershavenotpr ovided
thatinforma ti
onfort hem( chapter21pr ovidese xampl es;se eal
soMe adowsa nd
Robins on1 985).

Su
bsy
ste
mdi
agr
am.Asubsystem diagram showstheoveral
lar
chi
tec
tur
eof
amode l.Eachma jorSubsystemisshowna l
ongwi ththeflowsofma teri
al,mone y ,

goods,infor
ma tio
n, a
nds oonc oupl
ingthes ubsystemst oonea not
her.Subsystems
canbeor ganizati
onssucha sthefir
ma ndt hec ustome rororganiz
ationalsubunits
sucha sope r
a t
ions,ma r
ke t
ing,andpr oductde ve lo
pme nt・Subsystem diagrams
conveyi nfor
ma ti
onont hebounda r
ya ndlevelofa ggregat
ionint hemode lby
showingt henu mbe randt ypeofdi f
ferento r
ga nizati
onsora gentsrepresented.
Theya lsocommu nica
tes omeinformationa boutt heendogenousa nde xogenous
vari
ables.
Int he1960SJ ayForreste
rse r
ve dont heboa rdsofse verals
ucce s
sfulhi
gh-t
ech
compa niesa ndbecamei nteres
tedi nt hedyna mi csofc orporat
egr owth.Tbhelp
himt hinka boutthes tr
ategi
ci ssuesf acingthes efir
ms ,Forr
ester(1964,p.32)
crea
tedamode ldesigned" t
os howhowt hedife r
ingki ndsofc orporat
egrowth
pat
ternsc anbec reat
e dbydi f
ferentc orpor a
tepolici
esa ndma nage mentatt
it
udes
andbyt hei
nt e
racti
onsbe t
we enac ompa nya nditsma rke t
.HFi
gur e3-6showsthe
ref
erenc emode .Forrest
er(pp.321 33)e xplai
ned:
Theve ryrarec ompanyg r
owss moothl
y,asincurveA, an
de vent
ual
lyreache
s
ahealt
hys ustai
nedp l
ate
auo fmatureli
fe.
Mo refr
eq uent
ly,t
hecompa nyf
oll
o wsa
pat
te
r n,a
si ncurveB, whereitappear
stosuccee
da tfir
standthenencoun
tersa
se
verec r
is
i stha
t l
e adstobankruptc
yo rmerger
.Often,thepat
ter
ni sgr
owthstag-
nat
ion,asinc ur
v eC, ma r
kedb yn e
it
hersucces
sno rfai
lure
.Ofthosecompan i
es
whic
hd os howal ong-te
rmg rowthtre
nd,themo s
tc ommo npatt
ernist
hatin
cur
veD, wh e
reg r
o wthisaccompa ni
edbyr e
peate
dc ris
is.

GURE3
FI -
6
Pat
ter
nsof
cor
por
ategr
owt
h

Ti
me
℃e.
Sou/ '
Ada
pte
dfr
omF
orr
est
er(
1964)
.
1
00 P
art
iPe
rsp
ect
ivea
ndP
roc
ess

For resterargue dtha t"c ontraryt of i


r stimpr ess
ions ,onec annote xpl ainthe s e
dife rencesont heba s isoft hepa rticulari ndustryo rthet ypea ndde signofpr od-
ucts .
..Onemus tthere for elookde epe rint othes t
ruc t
ur eofi nforma t
ionf lowsa nd
thepol ici
e swhi chgui deope rati
ngde cisions"( p・33)・Todos othemode lcons isted
oft wos ubs ystems ,t
hec ompa nya ndt hema r
ke t(Figure3- 7) ・
Thet wos ubsys temsa r
ec oupledbyt heo bviousflowsofor de r
s,pr oduc t,a nd
mone y:Thef i
rmr e c
e ive sor dersfromt hema rke t
,shipspr oduc t, andre ce i
ve spa y-
me nt.Buti na ddit
ion,t hef irms endss i
gna lstothema rketinc ludingt hepr iceOf
thepr oduc t,itsa vailabi li
ty( mea sure dbyt hede l
iveryde lay),i tsfunc t
iona lity,
qua li
ty,suitabilit
yt oc ustome rne eds ,andot herintangibl ea t
tributesoft hec om-
pany' sreput at
ion. Thema rke trespondst ot heses l
gna lsthrought heor de rr at
ea nd
throughc ustome rf eedba c ka boutpr lC e,qua lit
y,service, produc tfeature s,ands o
on.Thedi agrame lega ntlypr esentst hees senti
alfe edba ckpr oc essesc oupl i
nga
fir
mt oitsma r
ke t
,S t
res sest hato r
de rsde pe ndonmuc hmor etha npr lCe,a ndbe gins
tos ugge s
tt hes t
ruc t
ur ewhi c hmus tbec apturedwi thine a
c hsubs yst
em・ For reste r
rele
f ctedont hei mpor t anc eoft hisc onc eptua lfra
me wor ki nhi st hinking:
Defini
ngt
hes yst
embo undaryandthedeg
reeo fag
gregat
ionaretwoo fth
emo st
dif
fic
ults
tepsinsuc
c es
sfulmodel
ing.I
nthispart
ic
ularst
udy,parLt
imee f
for
tfor
aboutt
woy earswasdevotedtofa
lsest
art
sb e
forear
ri
v l
ngatthepointshownin
[
Figure3-7].
Th e
reaft
er,
on l
yeightwee
kswe rereq
uir
e dtocr
eatetheenti
resys
tem
ofsome200e quat
ions.
Chapter15pr e
s ent
sas impleve rs
ionoft hismode l,For
rest
er '
S" marke tgrowth
model"a
, ndshowshow di f
fere
ntma nagementpol i
ciesca
nc reat
et hepa tt
ernsof
growt
hde scr
ibedi nFigure3-6.
A mo redetailedsubsystem diagrami ss howni nFigure3- 8・Thedi agr
am
showsthea r
chi t
ectur
ef oramode lofas e
mi conduct
orma nufacturer(Sterman ,

Repenning,andKof man1 997).Thepur poseoft hemode lwast oe xplorethe


dynamicsofpr ocessimproveme ntpr ogr
ams .Thef i
rm hadimpl eme ntedave ry

FIGUR E3-7
Subs s
y t
em
diag mf
ra or
Forr
e t
ser'
s
corp at
or egrowt
h

m ode一

Sour Ad
ce: a
pte
dfr
omF
orr
est
er(
1964)
.
Ch
apt
er3 Th
eMo
del
in
gPr
oce
ss 101

successf
ulqua l
ityImpr oveme ntpr ogram.Howe ver,despitedr amatici mpr ove-
me ntsinqua li
ty,produc t
ivity,a ndc ustome rr espons i
venes s,operatlngPr ofi
t
andt hes t
ockp rl
Cef ell
,lea dingt olayofS ・Expl or
ingt hispa radoxr e quireda
mode lwithabr oadbo unda rybot hwi thint her e presenta
tionoft hef irma ndi n
int
e r
acti
onsoft hef i
rm withi tse nvir
onme nt .Be sidestheus ualsubsys te
msf or
ma nufac
turlng,Pr oductde ve lopme nt,a nd a c countlng,themode li nc l
udesa
processimpr oveme ntsect
ora ndas ect
orla bele d" Financia
lSt ress.
"TheFi nanc i
al
Stresssubsys t
emi snota nor ganizat
iona ls ubuni tbutr epres ent
st opma na ge一
me ntdecisi
onsr ega r
dingla yofs ,investme nt,a ndt hea t
tentiongl VentOPr ocess

GURE3・
FI 8 Subsyst
emdi
agr
amf ormodel
ofas
emi
conduc
torf
ir
man
dit
squ
ali
t
y
i
mprovemen
t∑progr
am

Sour Ad
ce: a
pte
dfr
omS
ter
man
,Re
pen
nin
g,a
ndK
ofma
n(1
997
).
102 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

imp r
o ve ment.The sede cisionswe r
ea ff
ectedbyt hefir
m' sfinanci
a lhealt
ha ndthe
thr
e ato ftakeover( asinfluenc edbyt hema r
ketva l
ueo fthefirmr elat
ivetoboo k
valuea ndc as
hflow) .Thedi agrama l
sos howst hatthef i
rm'ssa lesandma r
ket
sharea reendoge nous, asi scompe t
ito
rbe havior(
no tethatcompe t
itorsrespondnot
onlytot hef i
rm'spr icebuta lsotoitsqua l
it
yi mproveme ntefo r
ts)
. Thes t
ockprice
andma rketvaluationo fthef i
rma realsoendo ge
no us.
Su bsystem diagramsa r
eove rviewsa nds houldno tcontaintoomuc hde t
ail
.
Thed ia gra
mi nFi gure3- 8isqulteCOmpl ex;subsystemd iagra
mss ho ul
dge neral
ly
bes i
mpl er
. Multiples ubs ys
tem diagramsc anbeus edtoc onveyt hehi e
r a
rchi
cal
str
uc t
u reoflargemode ls.

CausaHoopdi agrams, Modelbounda ryc hart


sa nds ubsyst
emd iagr
ams
s
ho wtheboundarya ndarchi
tect
ureo ft
hemod elbutdon'
ts howhowt hevaria
bles
ar
er e
late
d.Ca usa
ll oopdi a
grams( CLDs)a r
eflexibleandus efultoolsford i
a-
gr
a mmlngthefeedba c
ks t
ructureofsyst
emsina nydo main・ Causa
ldi agr
amsa re
s
implyma psshowi ngthec a
us a
llinksamongvar i
able
swi tha r
rowsf rom acause
t
oa neff
ect.Chapt
e r2providesexamples;c
hapter5c ove
r stherle
u sfo rt
heircon -

s
truct
ionandinter
pr et
ati
oninde pt
h.

Stockandf l
ow maps. Ca usalloopd i
agr amse mphasizethefe ed backs t
ruc-
tureofas ystem.St oc kandf lOwd i
a gramse mpha s i
zetheirunde rlyingphys i
c a
l
stuc
r t
ure.Stocksa ndf lowst racka ccumul ati
o nso fma teri
al,mo ney,a ndi nfor
ma
-

t
i o
na stheymovet hroug has ystem.St ocksi nclud einventori
e sofpr od uct,popul
lat
ions,andf inanciala ccountss ucha sde bt,boo kva l
ue,andc ash. Flowsa ret he
rat
e sofinc r
eas eorde cr
ea seins t
ocks ,sucha sprod ucti
ona nds hipme nts,bi
rths
andde aths,borrowi nga ndr epayme nt, i
nve st
me nta nddeprec i
ati
on,a ndr ecei
pts
ande xpend i
tures.Stoc ksc hara
c t
erizethes tateo fthes yst
ema ndge ne rat
et hein-
formationu ponwhi chde c is
ionsa reba sed.Thed ecisi
onsthe na l
tert her ate
so f
low,a
f lt
e r
ingt hestoc ksa ndc l
os i
ngt hef eedba ckl oopsinthes ystem.Cha pt
er2
showse xampl es;cha pter
s6a nd7d iscusst hema pplnga ndbe havi
orofs t
ocksa nd
lo
f ws.

Pol icystructuredi agr ams. Thes ea r


ecausald i
a gramss howingthei
nforma-
ti
onl nPutStOaPa r
ti
c ul
ardecis
ionrule
. Poli
cystructuredi agramsfocusat
tent
ion
ont heinformationc uesthemode l
erassume sdecisionma kersusetogovernthe
rat
e sofflowi nt hes yst
em.The yshowt hec a
usa lstructureandt i
mede l
aysin-
volvedinpa rt
icularde c
isi
onsrat
herthanthefeedba c
ks t
ructureoftheove
ral
lsys-
te
m. Chapter15pr ovidesexamples
;seeMo r
ecroft(198 2)forde t
ail
s.

3.
5.
3 F
ormul
ati
ngaS…
mut
t
lt
ionMode
E
Onc eyo u'Vede ve l
ope dani ni t
ialdynami chypo t
hesi
s,modelbo unda r
y ,andc on-
ceptualmod el
, youmus ttestthem. Some t
imesyo ucantes
tthed yna michypo the-
sisdire
ctlyt hroughda tac ollecti
o no rexperi
me nt
sintherealsystem. Mos toft he
t
ime ,howe ver,theconc eptua lmod e li
ss ocomplexthatit
sdyna mi cimplic a
tions
areunc l
ear.Asd is
cussedi nc hapter1 ,Ourabil
it
ytoinferco
rrectl
yt hedyna mi csof
ac o
mpl exmode lisextreme lypoo r.Fur t
her,i
nma nysit
uati
ons, es
pe ci
allyhuma n
syst
e ms, i
ti sdificult,dange rous ,unethica
l,OrsimplylmPOSSibletoc ond uctthe
Cha
pte
r3 TheMo
del
ingPr
oce
ss 103

realwor l
de xpe r
ime ntsthatmi ghtr eve althefla wsi nadyna mi chypothesis.Inthe
maJ Orly ofc
t a ses,youmus tconduc tthes ee xpe ri
me ntsinavi rtualwor ld.Todos o,
youmus tmovef romt hec onc eptualre almofdi agr m st
a oaf ullyspecifi
edf orma l
mode l,compl etewithe quations ,parame t
er s,andi niti
a lcondi ti
ons.
Ac t
ually,f orma li
zlngaC OnC ePtua lmode loftenge ne r
atesi mportanti nsi
ght
evenbe forei tisreadyt obes imul at
e d.For ma l
izaionhe
t lpsyo ut orecognlZeVa gue
conc eptsa ndr e s
olvec ontradictionstha twe ntunnot icedorundi s
cusseddur ingthe
conc eptualpha s
e.Fo rma l
izationi swhe ret her ealt estofyourunde rs
tandingoc-
curs:C omput ersac ceptnoha ndwa vinga rgume nts .Inde ed,themos texperienced
mode l
e rsrout inel
ywr it
es omee qua ti
onsa nde st
ima t
epa r a
me te
rsthroughoutt he
mode l
ingpr oce ss
, evenint hee a r
li
e stpha s esofpr obl ema r
ticulat
iona ndc oncep -

tual
iz ati
on10f tenwi ththec lients-a sawa ytor esolvea mbi gult
ya ndt es
ti ni
tial
hypot hes e
s .Sys tem dyna mi cspr acticei nc ludesal argeva r
ie t
yoft e
s t
sonec an
applydur ingt hef om ulati
ons tagetoi de ntifyflawsi npr opos edformul at
ionsa nd
impr oveyourunde r
s t
andingoft hes ystem.

3.
5.4 1
Tesl
ing
Tes tingbe gi
nsa ss oo na syouwr itethef irstequa tion. Partoft esting,Ofc our se,i s
compa rl
ngt hes imul ate dbe havioroft hemode ltot hea c tua lbe havi oroft hes ys-
tem. Butt estlngI nvol ve sf armor et ha nt her eplic ationofhi sto ri
ca lbe havio r.Eve ry
va riablemus tc orre spondt oame aningf lc
u onc e pti nther ea lwor ld.Eve rye qua
-

ionmus
t tbec hec ke df o rdime ns iona lc ons i
s t
enc y( soyo ua ren'ta ddinga ppl esa nd
or ange s).Thes ens it
ivi t
yofmode lbe ha viora ndpol icyre comme ndat i
onsmus tbe
as sessedi nlighto ftheunc e rt
aintyl na SSumpt l
OnS ,bot hpa ra me trica nds truc tur al
.
Mode lsmus tbet es tedunde re xtre mec ondi ti
ons ,c ondi tionst ha tma yne ve r
ha vebe enobs erve di nt her ealwor ld.Wha tha ppe nst ot heGDPofas imul at ed
ec onomyi fyous udde nl yr educee nergys uppl iest oz e r
o?Wha tha ppe nsinamode l
ofa na utoma ke ri fyo ur aisethepr lCeOfi t
sc a rsbyaf a
c torofonebi ll
ion?Wha t
ha ppe nsifyous udde nl yI ncreasede ale rinve nto riesbyl OOO%?Eve nt hought hes e
condi tionsha vene ve ra ndc ouldne ve rbeobs er ved,t herei snodoubta boutwha t
thebe havi oroft hes ys temmus tbe: Wi thoute ne rgy,t heGDPofamode rne con-
omymus tf al
lne a rlytoz e r
o; wi t
hapr lCeOnebi lliont ime shi gher ,t
hede ma ndf or
thef irm'sc a
r smus tfa lltoz e r
o; Wi thahuges ur plusofc ar sonde alerlots, produc -
tions houl ds oonf alltoz e r
obutca nnotbe comene ga t
ive. Youmi ghti ma ginet ha t
mode lswoul dne ve rf ailt opa sss uchobvi oust est s,thatpr od uc t
ionwi thoute ne rgy,
de ma ndf o rgoodst ha tc os tmor et ha nt het ot alwe althofma nyna t
ions ,a ndne ga -
tivepr oduc t
ionwoul dne ve rarise. Butyou' dbewr ong. Ma nywi de l
yus edmode ls
ine conomic s, Ps yc hology ,ma na ge me nt ,andot he rdi sci
plinesvi olateba sicl a wsof
phys ics,e vent ho ught he yma yr eplica tehi storica lbe haviorqui tewe ll(Sees ection
9.3.2a ndc hapt er21 ).Ext remec ondi tionst es t
s, alongwi thot hert est
sofmode lbe -
ha vior,arec riticalt ool st odi scove rt hefla wsi nyourmode la nds etthes tagef or
impr ove dunde rstandi ng.

3.
5.
5 Po‖Cy Desi
gn and Eva一
uati
on
Onc
eyouandth
ecl
ientha
vedeve
lopedc
onf
ide
nceint
hestr
uct
ureandbehavi
or
oft
hemodel
,youca
nus eitt
odesigna
ndeval
uat
epoli
cie
sforimprovement
.
104 P
art
IPe
rs
pec
ti
veandP
roc
ess

Pol i
cyde si
gni smuc hmo r
et ha nc ha ng l
ngt heva l
ue sofpa ra
me terssucha sat ax
rateorma rkupr ati
o.Po li
c yde signi nc ludesthec re at
ionofe ntir
elyne ws tra
teg leS,
Struct
ures,andde cisi
onr ule s.Sincet hef eedba cks t
ructureofas ystemde termi nes
itsdy namics,mos to fthet imehi ghl eve ra
g epo licieswi l
linvolvec hang l
ngt he
do minantfeedba ckloopsbyr e design lngt hes tocka ndnows tuc
r ture,el
imi nating
ti
med ela
ys ,c
ha nglngtheflowa ndq ua lit
yo finf orma io
t na vai
lablea tkeyd ecision
po l
ntS,Orfunda mentall
yr einven tl
ngt hed ecisionpr ocessesofthea ctorsinthes ys -

tem.
Ther obustnessofpo liciesa ndt he irsensitivl
yt
t ounc ert
ainti
esi nmod elpa ra-
me tersands t
ruc t
uremus tbea ssesse d,inc l
udi ngt hei
rpe rfor
ma nc eunde rawi de
rangeo falter
na ti
ves cenarios. Thei nte r
ac t
ionso fdi ffere
ntpoliciesmus ta lsobe
cons i
dered:Be causereals ystemsa rehi ghlyno nlinear,theimpa cto fcombi nation
pol i
ciesisus uall
ynott hes um o ft he irimpa ctsa l
one.Of tenpol iciesinterfere
wi t
ho nea nother;some ti
me st
he yr einf orceo nea no t
he randge neratesubst a
nt il
a
Syne r
gleS・

3】
6 SuMMARY
Thi sc ha pte rd escribedt hemod e lingp ro cess .Whi let he rea rec ertains tepsa ll mo d-
eler sgot hr oug h,mode l
ingl Sno taC OO kboo kpr oc edur e. Ⅰtisf unda me ntallyc re-
ative. Att hes amet ime ,mod elingl Sad iscipline d, scientifi c,andr igo rouspr ocess,
cha llengl ngt hemode lera ndc lienta te ve rys tept os ur fac eandt esta ssumpt lOnS,
ga therda ta, andr e visethe i
rmod els-bo t
hf orma la ndme ntal.
Mode lingl Si terati
ve.Noo nee ve rbui ltamode lbys tar
tlngWi t
hs tep1a nd
prog re sslngl nS eq uenc eth r
o ughal isto fa cti
vi ties ・Mo de l
i ngl SaC Ont inua lproc ess
ofi ter atio na mongpr obl ema rticul ation,hy po the sisge ne rat
ion,da t
ac ollection,
mod elf o rmul ation, t
e st
ing, anda na lys i
s .The rea rer evi sionsa ndc ha nge s,blinda ll
1eysa ndba c ktracking. Effec t
ivemod elingc on tinua llyc yc le sbe t
we e ne xpe rime nts
int hevi r tua lwor ldo fthemode la nde x per ime nt sa ndda tac ollectio ni nther eal
wo r l
d.
Mode lsmus tbec learlyf oc us edo napur pos e・ Ne ve rbui ldamod elo fas ys-
tem. Mod e lsa res i
mpl ificati
o ns; wi tho utac le arpur pos e, yo uha venoba s i
sf ore x-
Clud inga nyt hingf romyo urmod ela n dyo ure fo rti sdoo me dt of ai
lur e.The refore
themos ti mpo rtantstepi nt hemo de lingpr oc es si swo rkingwi thyo urc lientt oa r-
ticulatet hepr o blem-t her ealpr obl em, no tthes ympt omsoft hepr oble m, thel aト
estc risi s,o rt hemos trec entfad. Ofc ourse ,a st hemode lingp roces slea dsyo ut o
dee pe ri ns ight ,yo urd efiniti
ona nds ta t
e me ntoft hepr obl e mma yc hange .Ind eed,
suc hr a dic alr eframl ngSa reOf tent hemos ti mpo rt anto ut co meofmode ling.
Thep ur pos eofmode lingl StOhe lpt hec lie ntss olvet hei rpro blem. Tho ug hthe
mode lingpr oc essof tenc ha lle
nge st hec l
ie nt s'c onc e pt10nOft hepr obl e
m,ul t
i-
ma te l
y , ift hec lientpe rce i
ve stha tyo u rmod e ldoe sno ta dd resst heirc onc ern, you
canha vel ittleimpa ct.Themod elermus tno tg ro wa ttache dtoamod el, noma tter
howe lega nto rho wmuc htimeha sbe eni nve stedi ni t. Ifitdoe sn'the lpt hec lients
solvet he irpr oblem, i
tne edst ober evi se dun tilitdoe s.
Mo de lingt ake splacei na no rga niz ationa la nds oc ialc on t
e xt・Thes e tt
ingma y
beabus ine s sbutc ana l
s obeag ove r nme nta g enc y ,as c i
e ntifi
cc ommuni ty,aP ubl
li
cpo lic yde bate,o ra nyo t
he ro rga n ization. Mode lersa rei n evitablyc aug htu pl n
Cha
pte
r3 TheMo
del
ingPr
oce
ss 105

thepo lit
icsofthec ommu nlt
ya ndpe rsonali
ti
e sofi
tsme mbe rs
.Mode l
ersrequlre
bo thfi
r s
t-
rateanal
yt ic
alski
llsande xcel
lentinter
personalandpoli
ti
calskil
ls.
Finall
y,mo del
er shaveane t
hicalres
po nsi
bili
tytopursuethemodeli
ngpr ocess
wi thrigorandintegrit
y.Thef actthatmo deli
nglSe mbeddedi nanorganiz
a t
ional
co nte
x tandsubj
e c
tt opolit
icalpress
uresdo esnotreli
eveyo uofyourresponsibi
l-
ltytOC arr
yO utyourwo r
kwi t
ht hehigheststandar
dso fs
c i
entif
ici
nqulryandpr o-
fes s
iona
lc onduct.I fyourc l
ientisno twi ll
ingtopur s
uet hemode l
ingpr ocess
ho nest
ly,quitan
df indyo ur
selfabe t
terc l
ient
.
St
rut,
hirea
ndBehav
ioro
f
Dy弧盈m 量
eSys患
ems

L,i
kealls
yst
ems,thecomplexsyst
emi saninterl
ockingstr
uc t
ureoffeedback
loops. .Thi sloopstruct
uresurroundsallde c
is i
onspublicorpr i
vate,
consci
ousorunconsc
ious
.Theproces
s e
sofma nandna tur
e,ofpsychol
o gyand
physi
cs,o
fmedicineandengi
neeri
ngal l
fallwit
hinthisst
ructur
e.
lJ yW.
a F o
rr
e s
te
r,Urb
a nDynamics(1
969),p.107,

Thebe ha viorofas ystema risesf r


omi tss t
ruc ture.Tha tstruct
urec onsis
tsoft he
feed backl oops ,stocksandmows ,andno nli
ne arit
iesc r
eatedbyt hei nteracti
o nof
thephys icala ndi nsti
tut
iona lstructu
reoft hes ystem wi ththede cisi
on一ma king
pro cesseso fthea ge
ntsactlngWi thinit・Thisc hapterprovide sano vervi
ewo fd y-
na mi csfo cusl
ngOnt herela t
ionshipbe twee ns t
ructurea ndbe ha vior.Theba sic
mode so fbe ha viorindyna mics ystemsa r
ei dentif
ie dalongwi tht hefe edbac k
stuc
r turesg eneratingthem. The semod esin c
l ud egrowt h,create
dbypos i
tivefee d-
ba ck;goa lsee king,c r
eatedbyne gaiv
t efe ed back;a ndos ci
il
a t
ions( including
da mpe dos c i
ll
a ti
ons,limitc ycles,andc haos) ,Createdbyne gati
vef eedbackwi th
timed el
ays .Mo rec omplexmod essucha sS- Sha pedg rowtha ndo ve rs
hoota ndc ol-
lapsea ri
sef romt heno nli
ne arintera
ctiono ft
he sebasics t
uc
r tures
. Thec haptera l
s o
i
l l
us t
ratesthec onceptofreferencemode stoc aptured ynami cbeha viorandcaus al
loopdi agr amsa same t
hodt or e
pr e
sentfee dba cks t
uc
r t
ure.

107
108 P
art
IPe
rs
pec
ti
vea
ndP
roc
ess

4.
1 FuNDAMENTALMoDESOFDYNAMI
C BEHAV1
0R
Cha ng etakesma nyf orms ,a ndt heva rietyo fdyna micsaroundusi sa st
o undi ng.
Yo umi ghti mag lnethatthe r
emus tbeac o rres
po ndi
nglyh ugeva riet
yo fdi fe rent
feedba ckstructurestoa ccou ntf o rs uc har icha r
ra yofdyna mic s
.Infa c
t,mos tdy-
nami csa r
ei nst
anc esofaf a i
rlys ma llnumbe rofdi st
inctpatt
enso
r fbeha v
io r,suc h
asexpo nen ti
algro wtho ros cillation. Figur e4- 1showst hemos tc ommo nmo desof
beha vior.
Themos tf
u ndame ntalmode sofbe ha viorar eexponentialgrowth,g oa lse ek-
1ng,a ndos cill
ation.Ea cho ft he sei sge ne r
atedbyas i
mplef Te
edbac kstruc ture:
growtha r
isesfrompos it
ivef e ed ba ck, goa lseekinga ri
sesfromne gativefee dba ck,
andos ci
ll
ationa rise
sf romn e ga tivef eed ba ckwi tht
imede laysi ntheloo p. Ot her
commonmod eso fbeha vior,i nc lud ingS- shapedg rowth,S-S hapedg rowt hwi th
overshoota ndos ci
ll
a t
ion,a ndo ve rshoo ta ndc ol
lapse,ari
sef r
omno nlinea rinter-
acti
o nsoft hefunda me ntalfe ed ba c kstruc t
ur es
.

4t
lEI Exponent
ia;Gr
owt
h
Ex ponentilg
a r
owtha r
isesfro
mpos i
ive(
t sel
f-reinfor ci
ng)f eedba c
k・ Thelarge rthe
qua ntl
ty,t
heg r
eateritsnetincre
a s
e ,
furt
he raug me ntlngtheq ua ntl
ya
t ndlea
d ingt o
eve r-
fas
tergrowth( Figure412).Thepa radi
gmc a s
e sa r
ec ompo un dintere
sta ndt he
growt hofpopulations .Themo remo neyyouha vei nvested,themo reinter
e styo u
earn, s
othegr ea
teryo urbalanceandt heg re
aters t
ill t
hene xtint er
estpayme ntwi l
l
be. Thelargert
hepo pulat
ion,t
heb iggerthene tbirthr at
e ,
a ddingt othepopul ati
o n
ande ventuall
yleadingt ostil
lmo rebirths,i
na ne ver-acceleratingSpiral
.Pur ee x-
Pone nti
algrowthha stherema r
ka bl
epr opertyt hatt hedoubl ingt mei
i sc onstant:
thes tat
eoft hesys tem doublesinaf i
xe dpe riodoft ime ,noma t
terhowl arge.

FJ
GURE4-
1 Commonmodesofbeh
avi
ori
ndyn
ami
csy
stems
Exponent
ial
Growt
h

Over
shootandCoH
aps
e

ノ ′ \
Ti
me-
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
iorofDy
nami
cSy
st
ems 1
09

Ittakest hes amel engthoft imet ogr owf rom oneuni ttot woa si tdoest og row
fromonemi lliont otwomi ll
ion. Thi sprope rtyl Sadi rectcons eque nceofpos i
tive
feedba ck:t hene tincreaser at
ede pe ndsont hes izeoft hes tateoft hes ystem( See
cha pte
r8) .Pos itivef e
edba ckne ednota lwa ysge ne ra t
egr owt h.I tc anals oc reate
self-r
einfor clngde cli
ne, aswhe nadr opl nS tockpr l
C eSe rode sinve s t
orc onfidenc e
whi chle adst omor esell
ing, l
owe rpr lCeS,a nds til
ll owe rconf idenc e.
Wha ta boutl ine a
rgr owth?Li ne arg r
owt hi sac t
ua llyqul ter are. Lineargr owt h
requirestha ttherebenof eedba c
kf r
omt hes tat
eoft hes ystemt ot hene tinc rease
rate,be caus et hene tinc r
easer ema insc ons ta
nte ve na sthes tat
eoft hes ystem
cha nges.Wha ta ppearst obel ine a
rg r
owt hi sof tena ct
ua l
lye xpone ntial,but
viewe dove rat imeho rizontoos ho rttoo bs ervet hea cce l
eration.
Figur e4- 3s howss omee xampl esofe xpo ne nti
a lgr owth. Gr owt hisne verpe r-
fectlysmoot h( d uet ovar i
ati
onsi nt hef r
a ctiona lgr owt hr ates,c ycle s
,a ndpe r
ut r -

bations),buti nea chc aseexpone nt i


a lgrowt hi sthedomi na ntmodeofbe havio r
.
Tho ught hedou blingtimesva r
ywi dely(fr oma bout40ye a
r sfo rwor l
dpopul at
ion
toa bout2yea rsf ors emiconduc torpe r
fo ma nc e),t hes esys temsa l
le xhibitthe
samee normo usa ccele
rationc ausedbypos itivef eedba c k.

Pr nt
ocessPoi :WhenaRat
elsNotaRat
e
I
ndynamicmode
ling,t
heter
m" r
ate
"gener
ll
a yrefe
rstotheabsol
uterat
eof
c
hangei
naqua
ntl
ty・Thepo
pulat
iongrowt
hexampl
eaboves
tat
es,H
thelar
gerthe

GURE4
FI -
2
Exponen t
ialgr owt h: Str
u ctur eandbeh avior
Thecausall oo pdi agr am i nt hebo tt
omhal f
oft hef i
gur eshowst hef eedbacks tructure
thatgener atesexponen tial growt h. Ar ro
ws
indicatet hedi rec t
ionofc aus al influen ces.
Her e,St ateoft heSy st
emde ter mi nesNet
lncreas eRat e( the一 owerar row) ,andNet
lncreas eRat eaddst oSt ateoft heSy st
em
(theupperar row) .Si gn sa tar rowhea ds
(+ or-)i ndi catet hep olar i
tyoft he
relationship, Aposi t
iv epol ar i
ty ,indi cated
by+,meansani ncr easei nt he
indepen dentvar i
abl ec au s est he
dependen tvar i
abl et oris eabovewha tit
woul dh avebeen( andadecr eas ec au s
es
adecr eas e).Negat ivesi gns( seeFi gure
4-4)me anani ncreas e(decr eas e)i n
thei ndep enden tvar iablec aus est he I-
-
i=
;=- I -
=:
--
--
==: -
dependen tvar i
abl et odecr eas e( i
ncr ease)
beyondwhati twoul dhavebeen.L oop
i
den t
ifi
ersshowt hepol ar i
tyoft hel oop,
eitherpos i
ti
ve( self-r
ei nf
or cing, denot ed
byR)orn egat ive( bal anci ng, denot ed
byB; s
eeFi gure4- 4) .Chap ter5
discu ssescau s aHoopdi agr amsi ndep t
h.
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110
Ch
apt
er4 S
tmc
tur
ean
dBe
hav
ioro
fDy
nami
cSy
ste
ms i
ll

popul at
ion, theg r
ea t
ert hebi rt
hr at
e."Thet erm" bir
thr ate"he rer ef erstot henum-
be rofpe oplebo m pe rtimepe riod. Fore xampl e,thebi rt
hr atei nac ltyOfo nemi L
lionpe oplemi ghtbe20, 000pe oplepe ryea r.Of t
en,howe ve r,thet e rm" rate"i s
us eda ss hortha ndf orthefr ac tionalr ateofc hangeofava riable. Fore xa mpl e, the
birthr ateisof teni nterpr eteda sthenumbe rofbi r t
hspe rye arpe rtho us andpe opl e
(alsoknowna st hec rudebi rthr ate).Thec rudebi r
thra t
ei nt hec i
y ofonemi
t llion
woul dbe20bi r t
hspe rye arpe rt hous andpe ople,or29 uye ar.Si mi larly,wec om-
monl ys pe ako ft hei nt erestr at eort heune mployme ntr ate.Thewo rdH ra te"i n
thesec asesa ctua l
lyme a ns。 rat
io": thei nt erestrateist her atiooft hei nteres tpa y一
me nt syoumus tma kee a chpe riodt ot hepr lnC lpaloutstandi ng; theune mpl oyme nt
ratei sther atioo ft henumbe rofune mpl oye dwo rkerst othel abo rf orc e.
Youmus tca refull
ydi stingui shbe twe e na bsolutea ndfra ctiona lr a
te sofc ha nge
andbe twe enr a tesofc ha ngea ndr atios .Se le ctvariablena mest ha tmi nimi z et he
cha nc eforc onfus ion.Bes ur et oc he ckt heuni tsofme a
s uref oryourr ates.The
uni t
sofme a suref orr atesoff lOwa r euni t
s/timepe r
iod;t heuni t
sofme asur ef or
fractiona lrateso fflowa r euni tspe runl tPe rtimepe r
iod- 1 /t
imepe riods. Fo re x-
ampl e,thei ntere s
tr at
eo nyo urc re
di tca rdi snot ,say,1 2%,but1 2%pe rye ar ;or,
equi valently,1%permont h( 0・12 /
ye arorO・ Ol /
mont h) IThee conomydoe sn' tgr ow
at,sa y,3.5%, buta taf ra ctiona lr at
eof3. 5%/ ye a
r 。

4.
1x2 GoaESeeki
ng
Posit
ivefeedbackl oopsge nerat
egr owth,a mpli
fy deviat
ions,andr ei
nforc
e
change.Negati
veloopss eekbalance,equil
ibrium,ands t
asis
.Ne gat
ivefee
dback
loopsactt
obringthes t
ateofthes ys
temi nlinewi t
hagoa lordesir
edstat
e.They
counter
actanydist
urbancesthatmovet hestateofthesyst
ema wayfromthegoal.
Allnegati
vefeedbackloopsha vethestruct
ur eshowni nFigure4-4.Thestat
eof

GURE4
FI -
4
Goalseeki
ng:
st
ruct
ureand
behavi
or

+ St
ateofthe Goal
System (
Desir
ed

c
r
e
St
ateofSyst
em)

sp
e) D
i a
n
cy
Co
rr
ec
tive
A
ct
ion
11
2 P
art
IPe
rs
pec
ti
vea
ndP
roc
ess

thes ys t
e mi sc ompa re
dt ot hegoa l .Ifthe reisad isc r
epa ncybe t
we ent hede s
ired
anda ctuals tate,c o汀e Ctivea ctio ni si nit
iatedt ob ringt hes tat
eoft hes ystem ba ck
inl inewi tht heg oal.Whe nyo ua rehung ry ,youe a t
,s atis
fyingyo u rhunge r;whe n
tire d,yo us leep,r est
orlngyoure ne rgya nda l
ertne ss・Whe naf irm' sinve ntory
d ropsbe l
owt hes tockr equi re dt opr ovidegoods e rvicea nds elec t
i on,produc tion
inc re asesu ntilinve ntoryl SOnc ea ga l
nS ufficient.
Eve ryne ga ti
vel o opl nC lude sapr ocesst oc ompa rethed es i
reda nda c
tua lco
-n
di t
i onsa ndt akec orrectivea ction.So me time sthede s
ireds tateoft hes ystema nd
co rre ct
ivea ctiona reex plicita ndunde rthec ontro lofade cisio nma ke r(e.g.,the
d esiredl eve lo finv entory) .So me ti
me sthegoa lisimpl icitandno tu nde rc onscious
co nt rol,Orund ert hec ontr olo fhuma na genc ya tall.Thea mo un to fs l
ee pyo une ed
tof eelwe l
lr estedi saphys io log ica lfactorno tund e ryo urco nscio usc ontrol ・
The
eq ui li
briu ms urfac etempe ra tur eo ft hee a rthde pendso nt hefluxofs olarene rgy
andt hec onc entra t
iono fg ree nho usega sesi nthea t
mo sphere, amo ngot herphys i
-
ca lpa ra me ters. Andac upofc ofe ec oolsvi ane gativef eedba ckunt ilitr eaches
roo mt empe rature ・
Inmos tc ases ,t
her a tea twhi cht hes tateoft hes ystema ppr oa che sitsgoa ldi-
mi ni she sast hed iscrepa nc yf alls.Wedonotof t
e no bs er
veac ons tantr at
eofa p-
pr oa cht hats ud denlys topsJ us ta St hegoa ll sre ached・ Theg radua la pproa cha ri
ses
be c ausel arg ega psbe twe ende sire da nda ctuals tatest endt oge ne ratelarger e-
spons es,whi les ma l
lga pst e ndt oe li
c i
ts ma llrespo ns es・Thef lo w ofhe atfrom
you rc ofe ec u pt othea i
ri nt her oo mi sla rgerwhe nthet empe ratu rega pbe twe en
the mi slargea ndd i
mi nishe sa st hega pf alls.Whe nc of f
eea ndr oo mt empe ra t
ures
aree qua l,ther eisnone the a tf
lowbe twee nthe m.
Whe nther elati
ons hipbe twe e nt hes i
z eo fthega pa ndt hec or rectivea ctionis
line ar,ther ateo fa djustme nti se xa c t
lypr o portionalt othes izeo fthega pa ndthe
res ulti
ngg oal- Seek i
ngbe ha vi ori se xpone ntialde cay・ Asthega pf alls,sotoodo es
t
hea djustme n trate .Andj usta se xpo ne nti
a lgro wthi sc haracteri
z edbyi tsdou bling
time ,puree xp? nenti
a ldec a
yi sc ha r
a cteri
z edbyi tshal flf
l e-t het i
mei ttake sfor
halfther ema lnlngga pt Obee l
imi nate d(Se ec hapte r8 )・
Figu re4- 5s howse xampl esofgoa l
-see kingbe havi or.
Th et opl eftpanels ho ws
ther ateo fde fectge nerationi nt hewa ferf abrica t
io npr oces sofama j
o rS emi-
cond uctorma nuf act
ur er
.I n1 98 7,t hec ompa nybe ga napr oc essimpr ov eme nt
prog r
amus ingpr i
nciplesofTot alQua lit
yMa na ge me nt・Thegoa loft hepr ogr a
m
wa sz erod e fects.In4ye arsthede fectr at
ede c l
ine df rom 150 0ppm t oa bo ut1 50
ppm.No tetha ta sthed efectratef ell,ther at
eofi mpr oveme ntde cl
ine d.Thet op
ig
r htpa nels ho wst hea veragel oadf ac t
o r(u ptime )fo rtwoFi nni shnuc l
earpowe r
plantss tartedu pi n19 78.Thef rac t
ionoft heye art hepl antso pe r
a t
e dincr eased
rapidlya tfirst,thenmo res l
owl y,unt i
lama ximumo fa bout94%wa sre ac
he d. The
bottoml eftpa ne lshowst hes ha reofa lladve r
tisingdo l
lar
ss pe ntont e l
evisioni n
theUS. Gr owt hwa sr apidint he1 950S ,butr e ache daf ai
rlys teadyl evelo fa bout
20-25%by1 98 0. Thebot tomr ight pa nels howst her o ughlyexpone ntialde cli
nei n
automo bi l
e -relatedfatalit
iesi ntheUSpe r1 00mi llionv ehiclemi lesdr i
ve n. De-
spitethes u bstantialde cl
inei nde athr iskpe rmi le,then umbe ro fmi lesd ri
ve nha s
growne xpo ne ntiall
y,S othet otalnumbe rki ll
edo nther oadse ac hye arha sf
luc t
u-
atedbe twe ena bout3 0a nd5 0t hous ands i
nc et he1 93 0S .
113
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f put
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114 P
art
I P
ers
pec
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roc
ess

4.
1.3 0sc‖at
ion
Os c i
llat
ioni sthet hirdfunda me nta lmodeo fbe havio ro bse r
ve dindyna mics ys
-

tems .Li kegoa l


-seekingbe ha vior,os cillati
onsa r
ec ause dbyne gativef eedba ck
loo ps.Thes tat
eo ft hesys te
mi sc ompa redtoi t
sg oa l,andc o r
rectivea c
tionsa re
take ntoe liminatea nyd iscrepa ncie s.
I na nos ci
llator
ys ys t
em, t
hes tateo fthes ys
-

temc onstan t
lyover shootsi t
sgoa lo requi li
bri
ums tate, reverse s
,thenunde rshoo ts
,
ands oo n・Theov ershootlnga r is
e sfromt hep resenceo fs i
g nifi
canttimede laysi n
then eg ati
vel oop.Thet i
mede laysc a
us ec orrect
ivea ctionst oc onti
nuee vena ft
er
thes tateoft hesystemr eache sitsg oal, forci
ngt hes yste mt oa d
justtoomuc h, and
tri
g geringane wc orr e
ctionint heo ppos i
ted i
rection( Figur e4- 6)・
Os c
ill
a ti
onsa r
ea mo ngt hemos tcommo nmo deso fbe haviori ndyna mics ys-
tems .The rea rema nyt ype sofos cill
ation, i
ncludingda mpe dos cil
lations ,l
imi tcy-
cles ,andc haos(Sees e
ction4. 3. 3).Eac hva riantisca use dbyapa rti
cul arfeedba ck
structurea nds e
tofpa r
a me tersde te
r mi nl
ngt hes tre ngthsoft hel oo psa ndt he
leng t
hso ft hedelays .Bute ve ryty peofos c
ill
ationha s, atitsc ore,ane ga t
ivef eed-
bac klo opwi thde l
a ys.
Oscill
a ti
onsc ana ri
sei ft
he rei sas ig ni
ficantd el
a yl na nyPa rtO ft hene ga t
ive
loop. Ass ho wni nFi gure4- 6, therema ybede l
aysi na nyo ft heinfo-a t
ionl inks
ma kingu pt heloo p.The rema ybede la ysinpe r
ceivl ngt hes tateo ft hes ys t
em
caus edbyt heme as ureme nta ndr e portlngS ystem. The rema ybed el
a ysini niti
a t
-
1
ngc or r
ectivea ct
ionsa f
tert hedi s crepa ncylSPe rceive dd uet othet imer eq uired

FIGURE4 -6
0s c
iHati
on:
st
ructureand
behavior
Delaysc anexis t
inanyoHhe
causaHJ
-nk sina
negati
vef eedb ack
l
oop. Osc i
Hati
on
canoc c
uri fthere
aredelaysi nat
J
eastoneo f Measurement,
the一
inksi na Reporti
ng,and
Percepti
on
negati
vel oop. Delays


互cr
+ St
ateott
he / G.a日
Ac
ti
on Syst
em (Desi
red
St
ateotSystem)
De
lays\
) Di
s epanc
y

Cor
rect
ive
Actj
on \ 孟e
dc
Tf;
isn
t_
r
Ati
'zf
na
gnd
Del
ays
Ch
apt
er4 S
tuc
r t
ur
ean
dBe
hav
ioro
fDy
nami
cSys
tems 11
5

tor ea chade ci si
on. Andt he rema ybedel aysbe twe ent hei nitia t
ionofacor rective
ac tiona ndi tse ffec tont hes tateoft hes yste m. Itt akest i mef oracompa nyt omea-
sur ea ndr epor ti nve nt oryl eve ls,timef orma na ge me ntt omee tanddec i dehow
muc ht opr oduc e,a ndmor et imewhi ler a wma terialspr oc ur eme nt,thel aborf or ce,
andot he rnee de dr esour cesr espondt ot henewpr oduc tions chedul e.Suf f i
ci ently
longdel aysa ta nyoneoft hes epol ntSCOul dca us ei nve nt or yt oos cillat
e.
Fi gur e4- 3s howe dr ea lGDPi nt heUS. Thedomi na ntmodeofbe ha vi ori nt he
da tai se xpone ntia lgr owt h. Butt hegr owt hi snots moot h Out putfluc tua tesa round
thegr owt ht rend.Ⅰ nt het oppa nelofFi gur e4- 7t hes eos cilla tionsa rer evea le dby
de trendi ngt heGDPda ta( removi ngt hebes tf i
te xpone nt ia lf unc ti
on) .Af te rt hee x-
pone ntia lgr owt hi sre moved,t hebus ines sc yclei scl ea r l
yvi sibleasaf luct ua tion
ave r aglnga bout5% i na mpl itudea ndwi tha na ve ragepe r iodofa bout4yea rs. A
longe ra ndl a r
ge rfluc tua t
i oni nr ealpr oduc tioni sa l s
oa ppa re nt, Withpe a ksr elative
tot re nda round1 91 0a nd1 970- t hes o-c all
ede conomi cl ongwa ve・ lThebot tom
pa ne lsofFi gur e4- 7s howt woc riti
ca lbus ines sc yc leindi ca tor s- ca pac i
t yut il
iza-
tioni nt heUSma nuf actur ingS ectora ndt hec i
vilia nune mpl oyme ntr ate. Thea m-
pl it
udeoft hebus ines sc yc leint hes ei mpor tantva riabl esi squi telarge. Ut il ization
ypi
t ca ll
yf luc tua tes1 5poi ntsf r
om pea kt ot rough( nea rly20% ofi tsa ve rage
va lue ),whi l
eune mpl oyme ntdur i
ngt hepos twa rpe ri
odi nt heUShasr ange df rom
unde r3% t one arlyIl 啄 oft hel aborf or ce,wi t
hmuc hhi ghe rva l
uesi nEur ope.
Not etha tt hebus i nes sc yc le( andmos trea lwor ldos c illations )isnotpe rfec t
ly
regul a r.Yous houl dnote xpe c tittobe. Ma nype opl et hi nkac yc l
emus tbeaspr e-
di ctabl east heda wn,asr egul a rast heor bitsoft hepl a ne ts ,a ss moot ha nds ym 一

met ri
cast hes wl ngOfape ndul um cl oc k.Butt hes epa ra di gmsofpe riodi c itya re
spec i
a lsys tems .Thepl ane tsi nterac tma inlywi tht hes una ndonl ywea klywi t hone
anot he r・2Ap endul um c loc khasbee nca re fullydes igne dt oge nera t
ear egul armo-
tionbyi solat i
ngI tsC OmPOne nt Sfrom t hee nvi ronme nt ・Bi ologi cal,social, a ndec o-
nomi cs ystems ,i nc ont ras t,invol vehugenumbe rsofi nte ra ctionsa mongt ightly
coupl edel eme nts.The ya recont inuous lybomba r dedbype rturba t
ionst ha tca use
theirmot iont obes ome wha tirregul ar,a( us uallynonl inea r)c ombi na t
ionoft hei r
endoge nousdyna mi csa ndt hes ee xogenouss hoc ks( Sees e c tion4・ 3・2) ・

l
Thel
ongwa
ve,
orKo
ndr
ati
evc
ycl
e,ha
sana
ver
agep
eri
odo
fab
out6
0ye
arsa
nd,
ass
eeni
nthe
d
ata,
anampli
tud
emuchla
rge
rt
hant
hesho
rトt
ermbusi
nessc
ycl
e・St
erma
n(198
6 )a
ndForr
e s
ter
(
1977,1
983)pr
ese
ntt
heo
ryande
vid
enc
efort
heex
ist
encean
dfeed
backs
tr
uct
uregene
rat
ingthe

l
o ng†a ve・Ste
ma n(1985b)pres
entsas i
mp l
emo delofthelongwave;S t
erma n1 989are po
rtsan
expe.
rl
me ntlt
a estofthemo del
,ndS
a t
e r
ma n(198
9C)sh o
wsthat m.
nyo
a fthed ecisi
onr uleschara
c-
t
erlZl
ngh uma ns u
bjec
tsintheexper
ime ntgener
atechaoti
cdyn a
ml C
Sl
2Act
ua11y,t
h eappa
rent r
egul
arl
tyO fthesol
arsyst
emi sil
lt
lS
Ory・Thelengtho fthedayi sincr
eas-
1
n gaSti
dla
a ndfrlC
ti
onlf
a orce
sd i
ssi
p at
etheeart
h'srota
ti
onalenergy・
Re ce
n tresear
chs h o
wst hat
t
h eorbi
tso fmo sto
fthep l
anet
sarech aot
icandthatchaot
icres
o na
ncesamo ngth eplanetscanh ur
l
me t
eori
tesa n
da st
eroi
dsfromd is
tan
to rbit
sint
otraj
ector
iesth
at cr
osstheert
a h'so rbi
t,p er
hapsac -

counti
ngfo rtheimpactsnowb el
ie
ve dtohavecausedthema j
ore x
ti
n c
ti
o n
s・Itiso nl
yo u rshort(
by
heavenl
ys tandard
s)recordofobse
rvationsth
atcausesustopercei
ve也es olarsy st
emt ob establ
e
andp r
edictabl
e.Pete
rson( 1
993)providesanexcel
lentnonte
chnicalt
rea
tme ntofc hao
ticd ynamics
i
nt hesol
ars yst
em; DiacuandHo l
me s( 1
996)covert
h eorやn sofchaosintheoriesofc eles
ti
alme -
chanic
s.JackWi s
domo fMI Tpione
e redcompute
rs i
mu l
atl
OnSthatrev
ealedthec haot
icc haract
er
oft
hes olarsystem(se
eWi s
dom1 987f orarevi
ew).Seesecti
on4.3.3formo reo nchaos .
116 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

GURE4
FI -
7 uS RealGOP Devi
ati
onf
rom Tr
end

0
4
(
0scHation:

uo葛
examples

t
=J I) Pua
Thebusi ness
cy
clelnt he
Unit
edSt ates.

1u10と uO 葛
J

0
0
Top:De vi
at i
on
ofrea一GDP
fr
omL ong-term 凸
d.
^a
exponen t
ia=rend.
MI'
ddle:Capaci
ty
uti
l
izati
on. 1850 1900 1950 2000
Botom:Ci
t vi
li
an Capaci
ty Ut
ili
zat
ion.US Manuf
act
uri
ng
unemploymen t
. 95

90

85

80

75

70
1945 1955 1965 1975 1985 1995

12
US Unempl
oymentRat
e

10

㌔ 6

0
1945 1955 1965 1975 1985 1995
ce:H
Sour i
st
or
ic
alS
tat
l
Sti
cso
fth
eUn
lt
edS
tat
es,
USBu
rea
uof
Eco
nomi
cAn
aly
sI
S.

4.
1.4 Pr
ocessPoi
nt
Thec onnecti
onbe t
we ens t
uc
r t
ureandbe haviorpr ovidesauseulhe
f urist
icf orthe
conceptual
izati
onproc e
ss ・
AnytlmeyouO bservee xponenti
algrowthi nava riabl,
e
youknowt hereisatleastoneposit
ivefeedbac kinwhi c
htheva r
iablesofi nteres
t
part
icipat
e( andpos s
iblymor e).Therewi ll
,ofc ourse,bema nyne ga t
iveloo ps
pres
enta swell・Howe ver,i
fthesyst
e mise xhibit
inge xponent
ialgrowt h,thenyou
knowt hatposit
iveloopsa r
edomi nant(a
tle as
tdur ingtheregi
mei nwhi c
hg r
owt h
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
ioro
fDy
nami
cSy
st
ems 117

oc c ur s).Yo uc ant heng uidet hed iscus siona mongt hec li


e ntg ro upt owa rdt hei de n-

tifica tiono fs elf-


re i
n fo rcingpr oc esse sITypi cally,theg roupwi llbea bl etoi dentify
ma nypos iti
v elo opsi nvol vingt heva ri a
bl esofi nte rest.Ofc ou r se,i tisno tpos si-
bl et ot e llwh icho ft he sec andi da tel oo psa rea cti
vea ndc ontr ibut ingt ot hebe ha v
-

ior ,no rt he irr el


atives treng ths ,wi tho utr eco urset oda taa nd/ormod els i
mul a t
io ns.
Butf oc us lngO nt hec onne ctionbe twe ens truc t
u rea ndbe ha vi orhe lpsge ner ate
fui
r tfulhy po the s
e sa bo utt heke yl o ops .
Simi larly,anyt lmeyo uO bse rvet heot he rc oremod e sofbe ha vior, yo ui mme -
di ate l
yk no wwh a tt
ype sofl oo pmus tbedo mi nan t,gui dingyo uri ni t
ials e archf or
thes truc tu resr espo ns i
bl e・ Os cillation, fore xampl e, mus tme a nt herei sa ni mpor -

tantne ga tivef eed bac kwi ths igni fi


c antt imed e lays .Yo uc ant he na s ka bo utt hede -
cis ionp ro cessesbywhi c ht heva riabl ei sr eg ulateda ndt het imede l
a ysi nt he
pe rc ept iono fth es tateoft hes ys tem, int hede c i
sio npr oc ess ,a ndi nt her espons e
o fthes ys temt ot hec o r
re ctivea ctionsoft hede cisionma kers .
Ac ave at:Th ishe uristiche lpsi nt hei de ntifi
c ationoft hef e ed bac ks truc tur es
res po ns ibl efo rtheo bs erve dbe ha vio r.Ina dd it
ion, i
ti se ssent ialt oc ons ide rwha t
stru ctu re se xistbutha veno tye tpl aye das igni fican trolei nt hehi storyo ft hes ys -
temo rle ftat racei nt hea va ilabl eda ta.Ast hes ys t
eme volve st he sel ate ntf ee d
-

ba cksma ybe comedo mi na nt,d rama ticallyc ha ng ingt hed yna ic


m s
, shiftingt re nds
andpa t
te ms ,an da lter i
ngt hes ys t
e m' sr espons et opo l
ic ies・I de ntifyingpo t
ent ial
shi ftsi nl oo pd omi na ncea risingf rom l atents truc turesi sava lua blef unc ti
ono f
mod elin g.
Tbi llustrate,r etur nt ot hec a seo fe xpo ne ntia lg rowt h・Nor ealq ua nt lt
yC a n
gr owf or eve r.Eve ntua ll
y ,Oneormo rene ga tivel oo pswi llbe c o medomi na nta s
va rio usl iit
m st og rowt ha rea ppr oa che d. Imme d i
a t
e lya fteride nt ifyings omepos i-
tivel oo pspo tentia l
lyr espo nsibl ef oro bs erve dg rowt h, yo us ho ul da sk, Wha tne g-
ativel oo psmi ghts to pt heg rowt h?Mos tpe opl ec ane asilyge ne rateawi der a nge
ofpo ten tiallimi t
sa ndc ons traint stot hegr o wt ho ft hes ys tem・ Ide nt i
fyingt hepo-
tent ilc
a ons traint
st og r
owt hi sapowe rfulwa ytoi den ti
fypos sibl ef utur ebotl te-

ne cksa ndl i
mi ts,e ve ni ft her ei snoe vide nc eo fas lowdo wni nt heda t
a. Aswi t
h
thei de ntif i
c ati
o no fpos itivel oo ps,e mpl ricali nve stigationa ndmode linga rer e-
qui re dt ode termi newhi chne ga tivel oo psa r es t
ro ng est,wha tlimi tstog rowt hthe y
rele
f ct, andwh ethe rt hos el i
it
m scanber elaxe do rt ighte nedbyot he rf eed ba ckso r
thro ug hpol icyin terve ntions( Sees ection4. 2.1 ).

E
dent
≡晋
yE
LngFeedbackSt
ruc官
uref
i'
om Sysモ
em Behav励
l・I
dent
if
yth
epos
iiv
t el
oopsr
espo
nsi
blef
ort
heg
rowt
hint
hee
xampl
es
s
howni nFigu
re4-3.
Sketchacausa
lloopdia
gra
mt ocap
tur
etheloopsyo
u
i
denti
fy.I
dent
ifya
sma nynega
tivef
eedbac
ksthatmig
hthal
tgro
wt hin
t
hesesyst
emsasyoucan.
2・Id
e nt
if
ythene gat
iveloopsthatmig
htber e
sponsi
bleforthegoa
l-s
eeki
ng
behavi
orsshowni nFigure415.I
denti
fythest
ateofthesyst
em,thegoa
l,
andthecorre
civea
t ct
ion(S)fore
achcase.Whatcounter
force
smight
pr
e ve
ntthestateoft
hes yste
mf r
omr eac
hinglt
Sgoal?
118 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

3.Ident
ifythenegati
veloopsa
ndtimedelaysthatmightberes
ponsi
bleforthe
oscil
lat
ionsineconomicafai
rsi
ll
ustr
ate
dbyFi gu
re4- 7.
Ide
nti
fythestat
e
ofthesystem,thegoal
,thec
orre
cti
veaction,a
ndd elays.
Est
imatethe
lengt
hoft heti
mede l
aysyouide
nti
fy.

4.
2 l
NTERACTr
ONSOFTHEFUNDAMENTALMoDES
Thethreebasi
cmode sofbehavior
-e xponent
ia_
Igrowth,goalse
eking,andoscil
l
la
tion-arecausedbythreebasi
cfeedbackst
ructur
es:posit
ivefe
edback,negati
ve
fe
e d
back,andnegati
vefT
eedbac
kwi t
hde l
ays.Other
, morecomplexpatt
enso
r fbe-
havi
oraris
ethroughthenonli
neari
ntera
ctio
no fthesest
ruct
u r
eswit
ho neanother.

4E
2.1 S-
ShapedGr
owt
h
Asd i
sc ussedabove ,norealquantit
yc angrow( ordecline)for
ever:eve nt
ua l
lyone
ormo rec onst
raintsha l
ttheg r
owt h.Ac ommo nl
yo bse r
vedmodeofbe ha vi
orin
dyna
mi csyste
msi sS- s
hapedgr owth-g rowt hisex
po nentila
a tfi
rst,buttheng r
ad-
uall
ys lowsuntilthes t
ateofthesys t
emr eachesanequi li
bri
uml evel.Thes hapeof
thecurver ese
mbl esas tre
tched-out"S"( Fi
g ure4-8)
・ Tbunde rs
tandt hestruct
ure
underlyingS-Shape dgrowthitishe l
pfultous et
hee cologica
lc o
nc e
ptofc arT
ylng
capaciy・Th
t ec arrylngC a
PaCltyO fanyha bitati
sthenumbe rofo rga nis
msofa
part
iculartypeitc ansuppo r
ta ndisd et
ermi nedbyther esourcesavailabl
ei nthe

FIG URE 4-
8
S-s ha p edgrowt
h:
stru ctur eand
be h av ior

Ne
t
//一、1私†
S
t
at
e
of
t
he

Fr
ac
Ct
.i
ona一百 吋 p_
ReW
s ‖r
ou,
ce Carr
ying
h
R
Net cr
at
e
ease Adequacy Capacit
y
普-
\一 一一/ .
7u
Ch
apt
er4 S
tmc
tur
ean
dBe
hav
ioro
fDy
nami
cSy
ste
ms 1
19

envi ronme nta n dt her esour cer equi r eme nt sOft hepopul a tion・Asapopul a tion
appr oa che si tsc arryl ngCa pa Clt
y,r es our ce spe rC apitadi mi nisht he re byr e duc ing
thef ra ctiona lne ti nc rea ser ateunt i lthe rea reJ us te noughr esour cespe rc apltat O
ba la
nc ebi rthsa ndde a t
hs ,a twhi chpoi ntt hene ti nc reaser atei sz e roa ndt hepop-
ulationr ea chese q uil i
br ium. Anyr ea lqua nt ltyunde rgolnge xpone nt ialgr owt hc an
bei nte rpre teda sapopul ati
ondr awl ngOnt her e sour cesi ni tse nvi r onme nt ・Ast he
capa cltyOft hee nvi ronme nti sa ppr oa c he d, thea de qua c yoft her e qui re dr e sour ces
dii ni
m she s,a ndt hef rac ti
ona l ne tinc rea ser atemus tde cline. Thes tateoft hes ys-
temc ont inue st og r ow,buta tas lowe rr a te, unt ilr esour cesa reJ us tS Ca rCee nough
toha ltgr owt h. Inge ne ra l
,apopul ationma yde pe ndonma nyr esour c es ,e a chc re-
atlngane ga tivel oo pwhi chmi ghtl iml tgr OWt h・ Thec ons tr aintt ha ti smos tbind-
ingde termi neswhi c hoft hene ga tivel oopswi llbemos ti nf
lue ntia la st hes tateof
thes ys temg rows .
Thec a rryi ngc a pa ciyc
t onc epti ss ubtl ea ndc ompl ex. Whi lei tisa ppr opr i
atet o
cons ide rthec arrylngC apa CltyOfa ne nvi ronme ntt obec ons t anti ns omes itua ti
ons ,
inge ne r alt hec arryl ngC apa CltyOfa ne nvi ronme nti sint ima telyi nt er twi ne dwi th
thee vol ut iona n ddyna i csoft
m hes pe c i
esi ts uppo rts .
Wehuma nsa lt e rthec arry-
1ngC apa CltyOft hepl a ne tinwa ysbot hi nt e nde da nduni nte nde d,t hr ought hede -
ve l
opme ntoft echnol ogye na bl i
nggr ea terut iliza tionofr e sour ces ,thr oughc ha nges
inc ul tura lpr ac t
i cesa ndnor msf orc ons umpt lOnOfr esour c espe rc apl ta,a nd
throughc ons umpt lOn,de ple t
ion,a nde ros ionoft heva rio usr es our ce suponwhi ch
wede pe nd. Eve ns o- C alledl owe rs pe ciesi ntera ctwi tht he ire nvi ronme ntt oa lter
thec a rryingC apa city. Thec o- evol ut i
onoff lOwe r sa ndpol lina tingI ns ectsPe rmi t
-
tedg r eate rpopul ationde ns itiesf orbot h.Si mi larly,a llbus ine sse sa ndor gani za-
tionsgr ow i nt hec ont extofama rke t,s oc iety,a ndphys ic ale nvi ronme nttha t
impos esl imi tst ot he irgr owt h. Aswi thna tura lpopul ations ,t hes el imi tsca ni n-
creas eorde c reas e,bot he xoge nous lya nd, mor ei mpor tant ly, e ndoge nous ly,a st he
orga niz ationi nte rac tswi thi tsc us tome rs,c ompe ti
tor s,S uppl iers ,r egul at or s
,a nd
othere ntitie si nthes yst em. I
nge ne ral,Onemus tmode ltheva riousr es our c est hat
togethe rde te ri net
m hec arrylngC a Pa C lt
y-f oras pe c i
eso ra nor ga niz ation- a sa n
endoge no use leme ntoft hes ys t
em.
Des pi tet hedyna mi cc ha rac t
e roft hec arryl ngCa pa C lty,t he rei s,a ta nymo-
me nt,al imi tt ot hes izeoft hepopul ation( thec ur rentc arryi ngc apa city) ,wh i
ch, i
f
exc eede d, c aus est hepopul ationt of all .Fur the r, thec arrylngC aPa CltyI tselfc annot
growf or eve r. Thel awsoft hem odyna
r i csdi
m cta t
ea na bs ol ut elimi ttot hec arrying
capa cltyO ft hee arth, thought he rei snoa gr ee me nta mongs c hol arsa st owha ttha t
leveli s,howi tisc ha ngi ng,Whe the rpo pul a ti
ons houl dg r owt ot heca rryl ngCa -
pac l
tyOrbevol unt arilys t
a bilizedbe lowi t,O rwhe t
he rapopul ationa sl argea sthe
carrylngC aPa C l
tywoul de na blear ea sona bl equa lityofl ifeorpr ovi deonl yt heba re
mi nimumf o rs ubs iste nc e.3
As ys te m ge ne ra tesSI Sha pe dgr owt honl yi ft woc ritica lc ondi tionsa reme t
.
First,thene ga tivel oo psmus tnoti nc ludea nys igni ficantt i mede l
a ys( ifthe ydi d,
t
hes yste mwoul dove r s
hoota ndos c illatea r oundt hec a
r rylngCa pa C lty;S eeS ection

3
Forgo
oddis
cus
si
onoft
heunce
rt
ain
tyi
ndefi
ni
ti
onsande
st
imat
esof
hee
t ar
th'
scar
ryl
ng
c
apac
it
y,s
eeCohe
n(19
95)・
Forsy
ste
md yn
amic
smo d
elsi
nwhic
hthec
arr
yin
gca p
aci
tyoft
he
e
art
hist
re
ate
dendo
gen
ousl
yanddyna
mica
ly
l,S
eeM e
adows,
Meadows
,andRan°er
s(19
9 2
)・
120 Pa
rti Pe
rsp
ect
iv
ean
dPr
oce
ss

GURE4
FI ・
9 Gr
-
owt
hofSunf
lower
s
S-shapedgr
owt
h:
examples

0 14 28 42 56 70 84
Days

US Cabl
eTel
evi
sion Subscr
iber
s
100

75

50

25

0
1950 1960 1970 1980 1990 2000

100
Adopt
ionofCar
diacPacemakerbyPhysi
cians
7
5
sut2U
!ZS
^L
L
0
L
)
% J
dP

1960 1962 1964 1966 1968 1970 1972


ce:S
Sour un
fl
ower
s:L
otk
a(1956,p.74);Cab
leTV:Ku
ri
an( ,
1994)St
at
lS
tl
Cal
Abs
tr
act
oft
heUS;
Pace
ma k
eradop
ti
on:
Homer(1983,1987)
.

4・212)
ISecond,t
hec a
lTyi
ngca pa
citymustbef i
xed.Itcannotbeconsumedbyt he
growthofthepopulati
on,les
tthepopulat
ionexhaustitsres
ourcesandfor
cei t
sel
f
intoexti
nct
ion,asapopulati
onofyeastconsumesthes ugarinacaskofwi ne,ul
-
timate
lycausi
ngf e
rme nt
aiont
t ostop(Se
es ect
ion4.23) .
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
iorofDy
nami
cSy
ste
ms 1
21

Ake ya s
pe ctoft hes truc t
ur ege ne r
a ti
ngS- Sha pe dgr owt hi stha tthei nteract
ion
ofthepos it
ivea ndne ga t
ivel oopsmus tbenon li ne ar.Atf i
rst,whe nthes ta
t eoft he
syst
emi ss ma llrela ti
vet ot her esour ceba se,thel i
I血t stogr owt ha redi stanta ndt he
posit
ivel oopsdomi nate.Ana ddiiona
t luni ta dde dt othes tateoft hes yst
e mc on-
tr
ibutesmor et othene tinc reaser atet ha nitde cre asest hef ractiona lne tinc r
ea se
rat
ebyr educ ingr es ourcea dequa cy. Thes tateoft hes ys tem gr owse xpone ntiall
y.
Howe ve r,a sadi re ctc ons eque nceoft ha tgr owt h,t hea dequa cyoft her esour ce
basefa lls.Ast helimi tstogr owt ha rea ppr oac he d,thene ga t
ivel oopsgr ows tr
onge r
andstr onge r, untilt heybe gi nt odomi na tethedyna mi csIThei nf
le ctionpoi ntinthe
curvei st hepol ntWhe rethes yste
m,t houghs tillgr owing,S hiftsfroma ccelerat
ion
todec e leration.Thei nflectionma r kst hepol nta tWhi cht her ei sas hiftinl oop
domina nc e.Iti sthepol nta tWhi c
ha na ddi t
iona luni ta dde dtot hes t
a teoft hes ys-
temre duc esthef r
a c t
ionalne tincrea sera temo retha ni ta ddstot het ota lpopul at
ion
dri
vingt hegr owt h.
Fi gur e4- 9s howss omee xampl e sofSI Sha pedgr owt h・Whe t
he rt hegr owt hof
aplant ,thedi ffusi onofane wpr oduc to rse rvices ucha sc a
bl et elevision,ort he
adoptionofane wi de aort echnologyl iket heca r diacpa cema ke r,gr owt ha lwa ys
confront sl i
mi t
s.

4
.2.
2 S-
Sh叩e
dGr
ow帥wi
thOv
ersh
oot
SIShapedgrowthrequlreSt hene ga t
ivefeedbacksthatconst
rai
ngr owtht oa ct
swiftl
yasthecarr
ylngC aPaC l
tylSa PPrOaC
he d・Oft
en,howe ve
r,therear
es ignifi
-
cantti
mede l
aysinthesene gati
vel oops.Ⅵmede l
aysinthenegat
iveloopsle a
dt o
t
hepos si
bil
it
ythatthestateoft hes yste
mwi llovers
hootandos c
illa
tearoundt he
carryi
ngcapaci
ty(Figure4- 10).Fi gure411lshowss omeexampl esofSISha ped
growthwithover
shoota ndos ci
lla
tion.

FIGURE4- 10
S-Shapedgr owt
h
withovershoot
andos cil
l
ati
on:
st
ructureand
behavior

Netl +
hcr
ease st
at
eofthe
Rat
e 阜RI sys
tem

Fr
Netl
F-
・R・
ac
n
ti
cr
a
on

a一
ea
s \二

ノ・ R
e 主ヲ esour
ce Car
ryl
ng

Ra
te,-d
. L
dequa
. capa
cit
y
1
22 Pa
rtI Pe
rspe
cti
vea
ndPr
oce
ss

GURE4
FI 1
11 Popul
ati
on ofLondon
S-
Shapedgrowt
h
wit
hovershoot

8
(suo≡ !
andosci
ll
ati
on:
exampl
es

6
M )uO!

4
ndod tt2r

2
1850 1900 1950 2000

US Al
umi
num Pr
oduct
ion

1900 1920 1940 1960 1980 2000


Source.
'LondonPopul
at
ion:1
8 00-
1960,Ml
tChe"(197
5,p.77)
;19
70-19
95,1997Annual
Abst
racto
f
St
atis
tic
s, UKOffl
Cef
orNati
onalSta
ti
sti
cs.
AlumFnumProduc
ti
on:USGS;ht
tp'
/
/min
eral
s.
er.
usg
s.gov/
miner
als/
pu bs
/Commodl
t
y /

l
den輔yi
ngt
heLi
mit
stoGr
owt
h
W hataret
helimi
tst ogrowthfort
hepopul ati
onofaci t
yandt heri
seinproduct
ion
ofcommodi ti
essuchasal uminum?I dent
ifyt henegat
ivefeedbacksthathal
tthe
growthineachcas e.Ident
ifytheti
medel aysresponsi
blefort
heover shootand
luct
f uat
ion.
4

4InUr banDynami c
s ,Forr
est
er(1969)pr
esentsamodelofur
bangr
o wt
handst
agnat
ion,show-
i
ngho wma nyurba
nr e
ne walpoli
cie
sa ct
ua
llyac c
ele
rat
ethedec
ayoft
heinne
rcit
y・Mass(1975)
ndSc
a hroeder,
Swe eney,andA
lf el
d( 1
975)ext
e ndandappl
ythere
sul
tsofUr
banDynami c
s,and
Alf
eldandGr aham( 1976)buil
du pasimpli
fi
edve rs
ionoft
heUrbanDynami
csmo d
elsuit
ablefo
r
t
eachi
ng.
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
ior
ofDy
nami
cSy
st
ems 123

4
.2.
3 0V
ers
hoo
tan
dCoH
aps
e
Thes e condc ri
tica
la s
sumpt 10nund e rl
yingSI Shapedg rowt hi st hatt hec arr
ylng
capacltyi sf ixed・Of t
en,howe ver,thea bilityoft hee nvi ronme ntt os up porta
growlngpo pul ati
onise r
ode do rc ons ume dbyt hepopul ationi tself・Fo re xampl e
,
thepopul ationofde erinaf o restc a ng rows ol a
rget ha tt he yove rbro ws ethe
vegetation, lea d
ingtos t
arvatio
na ndap reclpltO uSde clinei nt hepo pula ti
o n.Figure
4-12S ho wst hef ee
dbacks t
ructu rea ndt ypica lbe havio rfT
ort heove rshoo ta ndc ol
-
lapsebe ha vio rmod e.
Cons umpt l
OnO rerosi
o no ft hec a r
ryingC a paci
tybyt hepo pul a
tio nc reatesa
secondne ga tivef e
edbackl imltlngg rowth. Po pulat
iongr owt hnowc utsr esource
adequa cyt wowa ys:byr educingt her esource sa vail
a blepe rc apl t
aa ndbyr educ-
1ngto t
a lre sou r
c es
.Asi ntheS- shape dg rowt hc ase,whe nr esour c esa rei nit
ial
ly
ampl ethepos it
ivegrowthloo pdo mi natesa ndt hestateoft hes ystemg ro wse xpo-
nentiall
y.Asi tgrows,resourcea deq ua cyd r
o ps ・Thene ga t
ivel oo psg radua llygala
instreng t
h. Ats omepo l
nt,thene tinc reaser a tefallstoz ero,a ndt hepo p ulat
ion
reachesi tsma x
imum・ Butunl iket heS- s
ha pe dgr owt hc ase,t hes ystemd o esnot
reache quilibr iu
m・ Wh enthepo pula ti
o nrea che sitspe ak, ther ateofd eclineo fthe
carr
yingc a pa ci
tyisatitsma ximum. Thec arr yingc apa cityc ontinue st od rop,re-
sourcespe rc apitafal
lfurt
he r,andthene tincr ea s
era teo fthepo pul at
io nbe comes
negative.Thes tat
eofthes ystemde cli
ne s.Eve na sitde cline s,ther e
ma inlngpo p-
ulat
ionc ontinue stoconsumet hec arry l
ngC apa Clty
,S Or esour ce spe rC apltar emain

FIGURE4 -12
Overshootand
co‖aps
e: str
uct
ure
andbeh avi
or

e
N t / 一 一 → 像 † I - +c sumption/
on
State ofthe
r
1
0S
Ei
onof
Carryi
n
\J

gCapacity

FraL

onal
F c
Rrau
e
・t
.nal
a
吋 。U
'teh
,
Ce
Ne
cti
th cr'ea
Cti
se e
e
R
R
L
q
sour
c C a
rry-
ng
Adequa
cy C apa c
it
y
Rate
サ\
1 _メ- / ト ー/ /
・ 2PL
oseqet] ut2aJISeteC
]EaCI
!Jd LJSC3 ︰SaD!
JdLa^ニS.
(C66L )uPL
uJal
S Put
2 LP !
]2d ‖
!jt
21V (
N66L
. )
u]2ピ Put2 'u!N 21j 'uき0品
a ︰
^l1
0gdtZ
U Lt N .aD!N aS Sa盲 LIS一
2OP n u!
JC VW ?
j e) uO!
tCN d-096 L 川sel
L
luaSaJ t
=1S Pal
!u⊃ aLl〓 OSDuS!t2
1
tS一
t?。!JOI
S一〓o
Ls67 q)
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C .D
・ J
nOS
996 L CB6I
L .¢ 6L
L 6ト 6L トト 6 L Sト 6 L 9 e 6L 寸96 L N96 L
1 0 9 6L Oト6 L 9ト6L
.
⊂l

o^ oJl/令
⊂l
eq

z
'


てり
SaO!
Jd Ja^ l
!
S
0 00N O 66 L
. O96 L Oト6 L 096 L O96 L O寸6 L ON6 L OO6L Oee L

uO日日M

-
l
0

SnOL
i

aM
仙M Put

l
J
O⊥ 〇!l
0
N
/

^/

和 人/Su
2∂
0
M

Jt

lt
0


ゝ1.
3t 2U Ja≧ Od Jt
?dt 2a一
UnN P一
)0き u!a6ut
=LUl
J aN L
J 6uu きaN
31 C3 上UOPPeH PueI
sal
dLut
= ︰
Xa aSdp"oD Pue 1
00L
JSLO^O C L・寸 uu n9I

124
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
ioro
fDy
nami
cSy
ste
ms 125

ins uf fi
c i
e nta ndt hepopul ationke epsf alling.Ift he rei snor ege ne rationoft hec a
- r
ryi ngc apa city( i fiti ss tr ictlynonr ene wa ble),t hee qui libr i
um oft hes ys temi se x-
tinc tion:a nyno nz er opopul ationc ont inue st oc ons umet her es our ceba s
e,f orci ng
itt oz ero, andwi thi t,thepo pul ation. ift hec arr ylngC apa CltyCa nber e
ge ne ra t
e dor
suppl eme nte dwi thr ene wa bl er es our ce s,anonz e roe qui libr ium c anbes us taine d・
Fi gur e4- 13s howss o mee xa mpl esofove r shoota ndc olla ps e・ TheNe wEng-
la ndHa ddoc kf is he ryc olla ps edd uet oove r
fishi ngofGe or gesBa nk,onc eoneof
thewor ld' Sr
ic he stf ishinga re as .Ove rfishingha sa l sos hutdownt heCa na dia na nd
USc odf i she ry,a nds imi l
a rove rexpl oi taioni
t sc ommoni nf ishe riesa ro undt he
wo rld・5Nuc l
ea rpowe rc ons truc tiongr oundt oaha lti nt he1 98 0sa shi gh- leve l
wa ste-a ndpubl icc o nc ernove rs afety-a ccumul ateda nda st hec ostsofnuc lea r
powe rs t
e adi lye s ca lated. TheAt ariCo rpora ti
onwa st hel ea deroft hef irstwa veof
homea nda rca devi de oga me si nt hel ate1 970S . Sa l esdoubl edr oug hl
ye ve ryye ar
rom 1
f 976t hro ugh1 98 2. Abr upts atur atio noft hema rke t
-de ple tionoft hes toc k
ofpot entilc
a us to me rs-l e dt oapr ecipitousdr opi ns ale sf rom $2bi l
lionpe ryea r
in1 982t o$1 00mi llionpe rye a rin1 98 4,Thec ompa nyl os ta bo ut$600mi lli on
dur i
ngt hec ollaps e.Si lve re xpe rienc edac l
a s sics pe c ul ativebubbl ei nt hel a te
1 970S ,Wi thpr ic esr l Sl
ngt e nf oldi naye ar,thenc ol laps inge ve nmo r ePre CIPltOuS ly.
Thei nt erpl aybe twe enpo pul a ti
ona ndca rr yi ngC a pa c ityl e adi ngt oove rshoot
andc ollaps ei si llus trate di nFi gur e4- 14,whi chs howst hepopul ati
onofEa ste r
lsla nd( Ra paNuii nt hel oc a lla ngua ge )a ndamea sur eoft heca r ryingca pa cityde -
rive d丘. ompol lenc or esi ndi ca t
lngt hee xt entoft re ec ove r ・
Ea s t
e rI sland,o neoft hemos tr emot es potsone arth, isas ma lli sl
ando fa bout
1 60km2l oca t
e di nt hee a ster nPa cific・ Ea st
erI s landi smos tfa mo usf ort hegi ant
stones tatues ,knowna smoa i,tha tdott hei sl
a nd・Ra di oca rbonda tingput st hea r-
riva loft hef irsts e ttlers, intre pids ailor sofPol yne s ianor lgl n, ata boutt heye ar400
andnotl a t
e rtha n690. Popul ationi se s
tima tedt oha vegr owns lowl yunt i
la bout
1 100,whe ngr owt ha c ce lera teddr ama tic all
y,pe r ha psdoubl i
nga boute ve ryc e n-
tur y,unt ila boutt heye ar1 400.Pol lenc o untsf rom s oi lc or esa ndot he rr e cor ds
showt ha tpr iort Ot hea l
Ti va loft hef irsthuma ns , Ea s
te rI s l
a ndwa sl ushlyf or est ed
ands uppor tedadi ve rses etoff auna ,pa r t
icula rlybi r ds( Ba hna ndFl enle y1 992;
St ea dma n1 995 ) .Howe ve r ,a st hehuma npopul a tiongr e w,t hef orestswe repr o-
gr ess i
ve lyc utt opr ovi dewooda ndf i
be rf orboa ts ,Str uc tur es, rope s,andt ool s,a s
we lla stopr ovi def ire wood.ThePol ynes ianr at,whi c ha rrive dwi tht heor lglna l
se ttl
e rs,ha s t
e ne dt hede c li
nebyki llingbi rdsa nde atingt hes ee dsa ndnut soft he
na tivepa lm.
Bya boutt heyea r1 400,de fores tationwasnea rlyc ompl e te. Thel os soft r ee
cove rdr a ma ti
c allyr e duc edt hei sland' sca 汀yl ngCa pa Clty・The rei sc lea rs tra ti一
gr aph ice vide nc et ha ts oile ros ioni nc rea sedwi thdeforest ationa sr a i
nwa s he d
awa yt heunpr o tec teds oi l.Wi thoutt reec ove r,wi nd speedsa tg roundl e ve li n-
crease d,Ca rrylngS tillmor eva lua bles oili ntot hes ea・Thee ros ionwa ss os eve re

5TheH
Fis
hban
ks"si
mula
ti
on(Mea
dows,F
idd
a聖an,
ndS
a h
anno
n1993)i sawon
der
ful
rol
e-
pl
ay
ma
nag
ementli
fghts
imul
at
oril
l
ust
ra
tl
ngth
edynaml
CSO
fre
newab
leresourc
essu
chasf
is
her
ie
s.
126 P
art
I P
ers
pec
ti
vea
ndP
roc
ess

FI
GURE4-
14
Popul
ati
onofEast
erl
sland
Esti
mated
populat
ionand
tr
eec overof
Easterl
sland
T op:Po pulat i
on ⊂
es t
imat esf or 0
Eas terl slandar e :

(;
8
ち 5 000
highl yun c enai n. (1
Thegr aphshows 0
E
L
thel ikel yr angeof
popul ationbas ed
onda tai nBahn
andFl en】ey( 1992,
pp. 80,1 78f f)
.
400 800 1200 1600 2000
Bot tom:PoH en
recor dsf roms oil Tr
eeCover
corea tRan°Kau,
a
uニ

Eas terl sl
and,
showl ngdecl i
ne
O
d
(20 0%)

inthef rac tionof


poH enf romt r
ees
lt
q

)
n

ands hrubs,
・J LJ
SPuE

indicat ingt he
defor es tatio∩
a
a !

ofthei sland
J
0

(remai nderof

poH enf rom


gras ses, sedges,
herb s, andf erns)
. 590 910950 1400 Year
Def ores tati
on
±50 ±60±70 ±60
wases sen tial
Ey
compl et eby O Dept
h 10
abou t1400. (
meters)
Not
e:Ti
mea
xesf
ort
opa
ndb
ott
omg
rap
hsd
if
fe
r.
ce:B
Sour ahna
ndF
fen
ley(1992,
p.174)
.

thatse dime ntwa shed血.om thehighere leva t


ionse ventual
lyc overedma nyofthe
moa i,S othatEur opeanvisit
orsthoughtt hegi antstatueswe r
eJ ustheads,whe nin
factthe ywe r
ec ompletetorsosaveraglng20f eetinhe i
ght.De f
oresta
tiona l
soin-
creasede va porationfrom thesoilandma yha ver educ edrai
nf a
ll.ThefT
e ws t
reams
onthei sl
andd ie
r dup, f
urt
herreducingf oodpr oduc ti
ona ndthef r
eshwa t
ersupply.
Eve ntua l
ly,fishing,theot herma i
ns our ceoff ood,a l
sofell,asboa t
s,l i
nes,and
hooks ,allma def r
omwood, couldnol onge rber eplaced.Whe nthef i
rstEuropeans
arri
ve d, t
hei sl
a nde r
spr i
zedwooda bovea llotheritemsof f
e redintrade. Mostof
thebir dspe ciesl i
vlngOnEa st
erIslandbe c amea tl eastl
ocallyextinct.Only1of
about25i ndige nouss peci
ess t
il
lnestsont hei slandt oday(Steadma n1995) .
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
ioro
fDy
nami
cSy
ste
ms 127

Ast hec a
rryl ngC apacit
yde c line d,populationgr owt hs l
owe d,reac
hi ngapea k
gene r
allyes ti
ma tedt obebe twe en6000a nd1 0,000pe opl ea r
oundt heye a r1600.
Apr ec
lpl t
OuSde cli
nei npopul ationha ds etinbya bout1 680,a ccompa niedby
ma JOrCha nge sins oc ia l
,politic
a l,a ndr el
igiouss tr
uc ture s.Spea rpointsa ndot her
toolsofwa ra ppe are df ort hef irstt ime,a ndt herei se videnc eofl argeba ttles
amongc ompe tlnggr OupS ・Somes chol ar
sbe li
evet herei se vide nceofc anni balism
duringthi speio
r d.Thef irs
tEur o pe ansknownt ovisitEa s t
erI s
la ndarri
ve di n1 722
andf oundas ma lla ndpoorpopul ation・Sc hola r
sge ne ra l
lya cc eptanes tima t
eof
2000pe opl ein1 78 6・ AfterPe ruvi ans laver aidsandas ubs eque ntsma llpoxe pl-
demi cthepo pul ati
onf ellt
oIl li n1 877.Thepopul at
ionr ecove redtoa bout21 00
byt heea rly1 99 0S ,la r
ge l
yt her e sultofi mmi g r
a t
iona nds e t
tleme ntfrom Chi l
e,
whic hha sgove rnedt hei slands inc e1 888.
Theove rsho ota ndc ollapseofEa s
terl slandi sbutoneofma nys i
mi lar
episodesdoc ume ntedi nthehi stor yofi slandbi oge ogr aphy( seeKi rc
h1 997) .I n
eachc ase, popul ati
ongr owt hl e
dt ode f
orestat
ion, t
hee xt i
nc ti
onofna t
ives pecies,
andunf a vorabl ec ha ngesi nl ocalc limate,rainfall
,a nda griculturalproduc t
ivi t
y,
foll
owe dbys ta r
va tion, conf
li ct
,a nd,of t
en,popul ationc ollapse・6

4.
3 0THER M oDESOFBEHAV;
OR
Growth,goalseeking,osci
ll
ati
on,andt hei
rc ombinat
ions:arethesetheonlypa

ーe
mso fbe havi
orsystemscanexhibit
?No, buttheycoverthevastma JO
rlt
yOfdy-
namic
s ・Thereareotherpat
ter
ns,fT
orexa mple:(1)st
asis
,ore qui
libr
ium, i
nwhich
t
hestateofthesyst
e mr e
ma i
nsconstantove rt
ime;and(2)r a
ndomva r
iati
on.

4.
3.1 St
asi
s,crEqL
毒川br
iL
汀n
Cons tanc yarisese itherbe ca
us edynamicsa fec t
ingt hes tateofthes yst
ema reso
slowt ha tchangei si mpe rce
ptibleorbeca usethe r
ea repowe r
fulnegati
vefe edback
process eskee pingt hes ta
teoft hesyste
m ne arl
yc onsta nte veninthef a
ceofe nvi
-
ronme nt aldi
s t
urba nc e
s. I
nthef om ercase ,changei stoos lowr elaivet
t oyourt ime
horizont obeme aningf ul.I
nthel at
tercas e,constancyl Sane xampleofhi ghlye f
-
fect
ivegoa l-
s eekingbe ha vi
or.Thef i
m nes
r sandr el
iabi li
tywi thwhichyour e ma i
n
incont a ctwi t
ht heg roundwhe ns t
andingr ele
f c t
st hee quili
bri
um c ausedbya
powe rfulne ga t
ivef eedba ckloop:asg ravltyC ausesyout OS inkintotheea r
th,the
elect
ronsi nthea tomsoft hegr ounde xe rtgreatera ndgr eaterupwa r
df わrceon
t
hee le ctronsint hea t
omsofyourf eetu
nt ilthe氏) r
ceoft he i
rmut ua
le lect
rostati
c
repulsionj ustoffsetsthef orceofgravlty,a tWhi c
hpoi ntyouc omet orest
.

43.
.2 Randomness
Manyvari
ablesa
ppeart
ovar
yr a
ndoml
y.I
nmos ts
itua
tions
,ra
ndomnes
sisamea -

s
ureofourignor
anc
e,noti
ntr
insi
ctot
hesys
tem.(Excepti
nquant
um mecha
nic
s,

6
TheEast
erIs
la
nddataabov
eared
rawnpri
mari
lyf
romBahnan
dF l
enl
ey(
1992)ir
K
, ch(198
4),
a
ndVanTil
burg(
1994)
.Thesewor
ks,
lo
a n
gwithK
irch(1
997)a
ndSte
adman(
1995),pr
ovid
ea
g
oodsur
veyofre
cen
t r
esea
rchont
hebi
ologl
Cala
ndhumanhi
st
or
yofRapaNuiandot
heris
land
e
COS
ySt
emS・
1
28 P
art
IPe
rs
pec
ti
veandP
roc
ess

whe reEi ns tein' sf amo usl a me ntH Goddo e snotpl aydi cewi tht heuni ve rs e!"
a ppe arst obewr ong・ Ho we ve r
,t her an do mbe ha vioro fe leme ntar ypa rticle sne ar
thePl a nc ks caleha sl ittlei fa nybe arlngO nt hed y na mi c so fma c roscopl CS ys te ms
s uc ha sac ompa ny) ・ Whe nwes ayt he r ea re" rando mMva riationsi n,s ay ,thed e-
ma ndf o raf irm' spr od uc t,wha twea ctua llyme ani st ha twedon' tknowt her ea-
s onsf o rt he seva riati
o ns ・Wea rer e vea lingt hel i
mi ta t
io nsofo urunde rs
ta nding, no t
c ha r
a cte rizlngaf ea t
ur eo fr ea l
ity・ Thed ema ndf oraf irm' spr od uc tma ybeg ro w
-

1nga ndma ya lsoe xpe r ienc eas e a s


o na lc yc le. Thef irmma yunde r
standa ndc a n
pe rha pse ve nf ore castt het renda nds eas ona lc yc l
ewi ths omea c cur acy. Buta fter
a cc ount ingf ort he ses our ce sofc hange , pe opl etendt oc a l
lt her es i
dua lva riation
ra ndo ma si ft hec us tome rswe res ome ho wr ollingdi c et od e cidewhe the rt obu y
thepr od uc t.Pe o plege ne ra ll
yha ver e asonsf o rbe ha vi nga st he ydo, butt hema n-
a ge r
so ft hef irma r
eno ta wa reo fe it
he rthe ird ecisio nru1 e so rthei nfo r
ma tiont he y
us et oma ket he i
rde c isions .Thema na ge rs'mode lo fc us tome rbe havi ori si m-
pe rfec t.I ft hef irmc oul d,t hr oug ha dd itiona lmode linga ndf ieldwo rk,d isc ove r
thos er ul e sa ndt he irI nput s ,theyc oul de x pla i
nmo reoft het otalva ri
a tioni nd- e
ma nd,a nds omeofwha twa sfo rme rlyd ee me dr andom wo uldnowber e sol ve d
int othe irt he o ryoft hes ys tems truc tur e.
Asapr acticalma tt
e r,noonec anne ve rknowa llt hel oc alc o ndi t
ionsa ndi di o-
sync rasie sc a us l
ngaC us tome rt Opl ac ea no rde rtoda yo rwa i
tunt iltomor r owo r
c auseama chi net obr eakdownnowi ns tea do f3ho ur sf r
omnow. Thea gg re ga te
impa c toft hei ndivi dua lde viationsf roma ve rag ebe havi orme a nss ys temsa re
ba the di nac ont inuousr a inofr a ndo ms ho cks 。 Engl ne e rSte rmt he sera ndo mpe r-
tu rbatio ns" no ise,"a ft erthed is
to rtionh e ardo nt elep ho nel ine sc a usedbyt he ma
r l
luc
f tuati onso ft hea t omsi nt hewi res .Ofc ou rse,t her ainofr andom s hoc ksi n-
clude st heoc ca siona ldo wnpo ur,o re ve nfloo d( fore xa mpl e,no tet hei mpa cto f
W WI Io ne c
onomi co utputi nt heUS, Fi gu re4- 3).
Ther aino fr ando mnoi sef allingo nou rs ys temsdo e spl aya ni mpo rta nt ro l
ei n
dy na mi c s, howe ve r.Byc ons tantlyk no c kings ys t
emsa wa yf romt he i
rc u rrentt ra-
jec tory,no isec a ne xc itemode so fbe ha viort ha to the rwi sewoul dl iedo rma nt. A
pe nd ulum s wl ng lngl nt hea irwi l
lt endt o wa rdse q uilibr i
uma sf ric t
iond iss i
pa t
e s
itse ne rgy; eve ntua llyt hebo bo ft hepe nd ulu mc o me st or e st,straig htdown. Ho w-
eve r,pe rtur bt hebobwi t
hs ma ll,r ando mj olts,a nds oo nitwi llbe gins wl ngl ng,
so me wha tirreg ula rl
y , Wi t
har hythmc los et oi tsna tur alf reque nc y .Thes truc tureo f
thes ys temha sthepo tentia ltoos cillate ,bute ne rgy丘. oms omee xtema lso u rces uc h
ashi g h- fre que nc yr and omnoi sei sr e qu iredt oe xcitei tsl atentd yna mics( c ha pte rs
1 8120pr ovi dee xa mpl es). Ra nd omno isec ana lsounf re ezes ys temst hata res t
uc k
onl oc alo ptima,s end ingt he mi ntoane wne ighbo rho odwhe ret hedyna mi c sa re
qui ted ife rent ,andc a nde termi newhi cho fma nye qua llya t
tr activepa t
hsas ys te m
take s,c o ntr i
bu tingt opa t
hde pend e nc e( se ec ha pter1 0). The sedi sturbanc esc a nbe
mod e l
e da sr andomva riationsa ro undt hea ve ragebe ha vi orgl Ve nbyt hee qua ti
o ns
ca pturingt hef e edba c ks truc tureo ft hes ys t
e m・ Othe rt ime si tismo rea ppr o pria te
tomo de lt hei ndi vidua le leme ntsa nda ctor sint hes ys tem, i
nwhi chc aseno na ve r-
agebe ha viora risesf romt hehe terog e ne ltyO ft hepo pul a t
ionofa ge nt s.
The s er ole s
forr ando mpe rtur ba t
ionswi llbee xpl o redi nl a terc ha pte rs.
Ch
apt
er4 S
tr
uct
l
lr
ean
dBe
hav
ioro
fDy
nami
cSy
ste
ms 1
29

4.
3.
3 Ch
aos
lnrecentyearscha osha sbec omeaubi qult
OuSbuz zwor di nt hepopul arpressa nd
ma nagementlite
ra t
ur e・Booksa nda rti
c l
esbyahos tofne wa gema na gementgu-
ruswa rncompa nie stoH ma nagea tthee dgeofc haosHorbeove rtake nbymor e
nimblec ompetit
o rs.Extrava gantc la
imsha vebe enma det ha tc haosi sane wa nd
radica
llydif
ferentscience,Onewhi c
hi sfunda mental
lynonl ine arandc ompl e
x, One
thatcan'tbee xplaine dwithouts omemys terio
usne wt heor y.Ac tually,thete r
m
"chaos"hasana rrowa ndpre cisetechni c
alme anlngind ynami caltheor y.Unfor t
u-
nately
,thehungerf o rthelatestf a
di nthebus inesswo rl
d, reinfor c
edbyma r
keting
hypea tt
endingthede ve
lopme ntofc ha osa ndc omplexl t
yt he ory,ha sl edtot he
mi s
appropri
a t
iona nddi lut
ionoft het erm.Toe xpl a
inc haosIf irstdes cri
bes ome
mo recom ont ypesofos c
illations.

DampedOsci
l
lat
l
rOnS:LocalSt
abi
l
it
y
Onei mpo rtantc ha r
ac teristicofos cilla
tionsi sda mpl ng: ifa nos cill
atorys ys temi s
pe rtur be do nc ea ndt he nl ef tundi s t
urbe d,wi llt hefluc tua t
ionsdi eout ?I fs o, thec y-
c l
ei sda mpe d・ Ma nys ys temsa r
eda mpe dos cillators ・Thec la ssice xampl ei sape n-
dul um l ikeac hi l
d'ss wl ng:Gi ve nas lnglepus h,t hea r
ct r ave rsedbyt hes wlng
ste a dilydi mi nishesa sf ric tiondi ssi
pa tesi tse ne rgy,unt i
li te ve ntua
ll ycomest o
re st.I fyouc ouldr educ et hef ri
c ti
ona le ne rgyl osse soft hepe ndul um,da mpl ng
wo ul dbewe ake randi two ul dt akel onge ra ndl onge rf orequi libriumt ober e establ
lishe da fteras hoc k.I nt he( una tt
ainable )l imi tofz erof riction,as i
ngl es hoc k
woul dc auseape rpetua los cillationa tac ons tanta mpl it
ude.
Thee quilibrium oft heda mpe dpe ndul um i ss aidt obel o callys table IPe rtur-
ba tionswi l
lc aus ethes ys temt oos cil
late, buti twi lle ventua llyr eturnt ot hes ame
equi librium.Theq ua lifie r" loca ll
y"i si mpor tant .Re als yste msa renonl inear,
me a nlngt hatt hef eedba c kl oopsa ndpa rame ter sgove n1
r ngt hedyna mi csva ryde-

pe ndi ngo nthes tateoft hes ys tem( whe ret hes ystemi so pe ratingi ns tates pa ce-
thes pac ec rea t
e dbyt hes ta teva r i
ablesoft hes ystem) .
7Loc als tabili
tyme anst he
pe rtur ba tionsha vetobes ma llrel at
ivet ononl ine a r
itiestha tmi ghtc auseot he rdy一
ma ni cst oe me rge,a swhe nt hepe ndulum i ss wungs oha rdi tbr e
a ks.
Ma nyr e alwor l
dos cilla torsa reda mpe d,butt heos cillationsne verdi ea wa y
be c aus et hes ys temsa rec ont inua llybomba rde dwi thnoi se. Ma nymode l
ss ugge st
tha tt hes hort-ten bus i
ne ssc yc l
e( Figur e4- 7)i sada mpe d, loc al
lys tableos ci
lla-
tion( cha pter1 9)・Theos c illatorys t
ruc t
ur ei sas e tofne ga tivef e
e dba ckl oops
thr oughwhi chf i
m sa
r djus tpr oduc t
iont oc ont r olthe irinve ntor iesofpr oduc tsand
rawma te rial
s .Th esel oo psa reos c i
llat
or ybe ca useoft hel agsi nt hea djustme ntof
pr oduc tiont oc hangesi nde ma nda ndi nve ntor y, particularlyde laysi nhi r i
nga nd

7I
nas i
mplepend
ulum, t
her
earetwostat
evari
abl
es:t
hepos
it
ionofth epe
ndul
u mandit
smo -

ment
um.Thesetwost
atesdef
ineatwo-di
mensi
onalspa
ce,a
ndthesta
teo ft
hesys
temisdef
ine
da t
an
ytimebythepoi
ntinthats
pacecorr
esp
o n
dingt
otheposi
ti
onandmo ment
umo fth
ependul
um.
st
A hepe n
dul
u mswmg sthr
oughit
sarc,i
tst
ra
ject
orytr
ace
sOutaCurveinstat
espace
.Morecom-
pl
exsys
temshavehi
gh-dimens
iona
l s
tat
espace
s,buthec
t onc
eptofatrajec
tor
ylnSta
teSp
acere-
mai
nsthesa
me .
130 P
art
iPe
rs
pec
ti
veandP
roc
ess

ma teri
alsa cquisition(Fo rrester1 961 ;Ma ss1 9 75).Int hesemod els,bot ht hepe r
-
sist
enc eandi rregul arl
tyO fthebus inessc yc lea r
ec aus edbyt hee xc itationoft he
econo mybyr a ndoms ho cks,jus tast hes impl epend ul umd iscus seda bo v ef
luc tu-
atessome wha ti rregularlywhe npe rturbedbynoi se.
Figure4- 15S howsa ne xa mpl eofda mpe dos ci
lla t
ioni nas impl emo delo fa
fi
rmba sedont heBe erDi stributionGa me( Sterma n1 98 9b,c ha p.1 7) .Thega me
representsthes u pplyc haini nat ypicalma nuf acturlngi ndustr
y・ Thes up plycha in
hasf ourse ct
ors :ar et
ailer,who lesaler,dist
ribut or,andf a ct
ory. Ea chs tag eisid en-
ti
c a
la ndma na ge dbyad if
fe rentpe r
son. Thema na ger sstri
vet omi ni mi zet he i
r
costsbyc ontrol l
ingI nve nt
orie sa stheys eekt ome etinc o mingde ma nd・ Thes imu-
lat
ions howst her e
spo nseo ft hef a ct
oryo rde rra t
et oao ne-timec ha ngei nc us-
tome rorders.Thede c i
sionrul eus edbye a cha g entint hes imul ationwa se st
ima ted
fromt hebe havio rofa ctualpla yers.Inr espons et othes ho ckinde ma nd, fa ct
oryo r
-
derse xhibitada mpe dos ci
lla tio
nwhi chr eturnst hes ys temt oe quilibr i
um a fter
about70we eks .He rethene ga ti
vel oopi st hepr o ces sbywhi c he achs tagei nt he
supplyc ha i
nma nage sitsinve ntory:o r
de ringmo rewhe ni nve ntoriesa reina de-
quatea ndl esswhe nt heya reh igh.Thede laysa rise丘. omt het i
mer e quir
edt o
processo rdersa ndp roduc ea ndde liverthebe er・

Expandi
ngOsci
l
/at
l
'
onsandLi
m/'
tCycl
es
Whi l
ema nyos c
ill
ator
ys ys t
emsa reda mpe d,t hee quili
briaofothe rsystemsa r e
locallyuns t
able,meaningt hatsma lldistur bance stendt omovet hes yst
emf art
he r
awa y血. omt heequil
ibri
umpo lnt.Ima glneaba l
lba lancedo ntopofahi ll・Asl ong
ast heba lllsexactl
yba lancedo nt hehi lltop,itrema i
nsi nequil
ibrium・Butt he
slighte s
tbreezepushest heba lldo wnt hehi l
le vers os l
ightl
y,leadingt oas t
ill
gr e
a t
e rforc
edo wnhill
,inapos i
tivef eed ba c
k. Thee quil
ibri
umi suns ta
bl e・
Wh ile
ane q uili
bri
um ma ybel oca l
lyuns table,a nyr ea lsystemmus tbegl obal
l yst
a ble・
Gl oba lsta
bili
tyme ansthet rajectori
e soft hes ystem donotdi verget oinfinit
y:
het
t raject
orie
sa r
ebo unde dbe causet hepos iti
vef eed backsleadi
ngt ot heac cel-
eratlngflightfro
mt heba lancepo intmus tultima t
elybel i
mitedbyva r
iousne ga -
tivel oops.Theba llcannota c ce
lera t
ei nde f i
nitel
y ,butwi llcomet ore s
ta tthe
bo t
tomoft hehil
l.

GURE 4
FI -
15
Damp ed
osciHationina
sL

mode一 oftheBeer
0
(竜 ¢

2
aPL

Distr
ibu ti
onGame
O ^)08
き\Sl!u n )

No t
et h e
3t

nonlinear i
t
y:
1
0
=j

betweenweek s
30an d45t her
e
0

i
sal ar ges ur
plu
s
ofinven tor
ybu t
ordersar e
const r
ainedtob e
nonnega ti
ve.
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
ioro
fDy
nami
cSy
st
ems 131

Ifa nos cill


ator ys ystem wi thal oc allyuns tablee qui l
ibr ium i sgl Ve naS light
nudgeof fi tse quilibriumpoi nt,itsswl ngSgr owl arge ra ndl arge runt i
lt he ya r econ-
straine dbyva riousnonl inea ri
ties・Suc hos c i
llationsa reknowna slimi tc yc l
e s
,t o
de not ethenonl ine arl imi tsrestri
c t
lngt he ira mpl itude. Inl imi tc ycles, thes tatesof
thes ys temr e ma i
nwi thinc e r
tainr anges( the ya rel imi tedt oac ertainre gionofs ta t
e
spa ce ).Int hes tea dys tate,a ft
erthee ffec tsofa nyi nit ialpe rturba ti
onsha vedi ed
out ,al imi tc yc l
ef ol lowsapa rti
cula ror bit(c l
os edc ur ve )ins tates pace・ Thes tea dy
stateor biti skno wnasa na t
tractor,s inc et rajec t
or i
esne are nought oi twi l
lmove
towa rdi t,jus tast heboboft heda mpe dpe ndul umi sa t t
r actedt oi tssta blee quilib-
riumpol nt .
Figur e4- 16S howsa ne xampl eofal imi tc yc lef rom t heBe e
rDi stributi on
Ga me. Thes it
uationi nthef i
gur ei st hes amea sde s cr i
be da bovef ort heda mpe d
os cil
la t
ione xc e
p ttha tt hepa rame t
e rsoft heo r de ri
ngde cisi
onr ulea res li
g htlydi f
-
ferent .Asi nt hec a seofh teda mpe dos c il
lation, thepa r ame t
e rsc har a
c t
e rizet hebe -
ha viorofa na ct
ua lpl ayer. Aga i
n,t he rei saone -timec ha ngei nc us t
ome rde ma nd・
Ins t
e adofdyi ngout ,t hec yc lepe rsistsi nde finite l
y,e ve nt ho ught hee nvi ronme nt
isc ompl e telyun c ha ngl ng. Thef igur es howst hec yc lebot ha sat imes e riesa nda s
as oI Calle dpha sepl otwi thor dersont heve r
t icala xi sa ndi nve ntoryont hehor i
-
zont ala xi s,s howl ngt hec losedo rbitpe rpe tuallyt rac edbyt hes ystem・
Ofc our se,limi tc yc l
esa renotpe rpe t
ua lmot ionma chi nes・Thee ne rgyr e-
qui redt oma intaint hec yc lemus tbepr ovide df romas our ceout sidet heos cilla
to r・
Li mi tc yc lesa r
equi t ec ommon. Yourl ifede pe ndsont he m-yo urhe ar t
be a tand
respi rationa relimi tc yc l
es .Thec i
rca di anr hyt hms( da ilyfluc t
ua t
ionsi na lertnes s,
hor monepr oduc tion,a ndahos tofot he rphys iologi calpa r
ame ters)obs erve di na 1
-
mos tallo rgani s
ms ,f romba c
teriatope ople, arel imi tc yc les・Ma nyc ycl esi nt hebi l
ologi ca lwor lda lsoa ppe art obel imi tc yc les,i ncludi ngc yc lesi npr e da tor-pr ey
po pul ations , Cyclesi nt hema ssfruitlngOfc erta i
npl ants pe ci
e ss ucha sPi 畠onpl neS
ands omeba mbo os ,a ndt hepe r
iodi cpo pul atione xpl os ionsofc ertaini ns ectss uc h
ast he1 7- yea rcicada( seeMur ray1 993) .
Ma nymode l
ss ugge stthatve ryl ong- term

FIGURE4 -
16 Al i
mi tc
y cl
egeneratedintheBeerDi s
tri
but
ionGame
Left
:Timeseri
esoffact
oryor der
s.Thecyclerepeatsi
ndefi
nit
el
ywit
houtan
yexter
nalvar
i
ati
on.
R/ght
' :Theorbi
tofthesys t
emi saclosedcurv
e, Shownherewithf
act
oryor
der
splot
tedagal
nStnet
f
actoryin
vent
ory(i
nventorylessbackl
og).
s
Ja (
よOaV
1
0
pj
o^
JL
S
J lE
)01
u
3t
n)
5
2j

600 700 800 900 1000 -


30 ・
20 -
10 0 10 20
We
eks F
act
or
yNe
tln
ven
tor
y
132 Pa
rtI P
ers
pec
ti
vea
ndP
roc
ess

fuc
l tuat
ionsintheworlde cono
myknowna s"l
ongwa ves"a r
es el
f-
perpe t
uatl
ng
li
mitcycles(St
erman1 985;Forre
ster1983).St
erman( 1
98 9a)repor
tsane x
peri
-
mentinwhi c
hpe o
plema nagedasimpleeconomicmodel;thevastma J
Orltygener -

at
edl o
ngwa vesmuc hli
kethebehaviorofthemodel・
Stema n(1989C)Sho wsthat
manyoft hedecis
ionruleschar
acter
izl
ngthehuma nsubjectsgenerat
ec haosand
vari
ousformsoflimitcycl
e.

Chaot
l
'
cOsci
l
lal
ions
Cha os ,likeda mpe df l
uc tua t
ionsa ndl ii tc
m yc le s,isaf or m ofos cillat
ion・How-
ever, unlikel imitc ycles ,ac hao tics ys t
e mf luctua te sir reg ular ly,ne vere xac tl
yr e -
peatlng, eve nthoug hitsmo ti
o ni sc ompl etelyd ete rmi nis t
ic ・Thei r
r e
g ulari
tya rise s
endoge nous lyandi sno tc r eatedbye x tema l,rando ms ho cks ・Li keal imi tcyc le,the
patho fac ha ot
ics ystemi sbo unde dt oac er
ta inr eglOnO fs tates pa ce・Be caus e
chaoti csys temsa rebo unde d, cha os,l i
kel imitc yc les,c a no nlya ris
ei nno nline ar
syst
e ms .Howe ver, unlikel ine ars ystemso rli
mi tc ycle s,c ha ot icd yna mic sdonot
haveawe l
l-defi
ne dpe rio d, asdo est hes impl epe n dul umd is cus seda bo ve・Themo-
ti
ono fac ha ot
ics ys t
emne ve rr e pe ats;instead, theo r bitso ft hes ystema pp r
oa ch
wha ti sknowna sas t
rang ea ttr
a ct or-as etofc los elyr elate dbuts li
ght l
yd ifferent
orbitsr athe rthanas l
ngl ec los edc urve.Fur t
he rmor e ,c ha otics ystemsha vet he
prope rtyknowna ss ens itivede pe nde nc eoni nitia lc o nd iti
ons ・Twone arbyt ra -
ject
or ies,noma tterho wc los e,Wi lldi vergee xpo ne nt iallyunt ilthes t
ateo fone
provid esnomo rei nforma tiona bo utt hes tateo ft heo the rt ha na n yr ando mlyc ho-
sentr ajectory.Se nsiti
ved epe nde nc eme anstha tthepr ed ictionho rizonf orc hao tic
syst
e ms -t heleng tho ftimeo ve rwhi chf o reca
s tso ff utu rebe ha vio rarea ccu rate-
isli
ke lyt obes ho r
te ve ni fo urmode lo fthes ys tems t
r uc turea ndpa rame tere sti-
ma t
e sa r
epe rf
e c
t.Fur t
he r,thec ostofi nc rea
s lngt hepr edic tionho rizonaf i
xe d
amo untbyi mpr ovlngO urknowl e dgeoft hec urr ents t ateo ft hes ys temi nc rease s
expone ntiall
y.
Fi gure4- 1
7S howsc ha oticbe ha viori nas imul ationo ft heBe erDi st
ribut ion
Game . Onlyt hepa rme
a t erso ft hede c i
sio nrulef o ro rde rsha vebe e na l
tered',aga in,

FIGURE4-17 ChaosintheBeerDist
ribu
ti
onGame
Left
:Ti
mes er
i
esshowlngfac
tor
yorders.i
?ight
:Ph
asepl
ots
howl
ngor
der
svs.n
etf
act
oryl
nven
tor
y
(i
nvent
oryl
essbac
klog)
.
6
(
U
0

sjむJ
tl
)
sJapLO
(

0
︼盲

P
aき \ l!

0
4
^
4
0
^)

J0
S
OD
u
ie
n)

83
j

時﹄

2
0
2

U

600 700 800 900 1000 1


100 -
50 0 50 100
weeks F
act
or
yNe
tnv
ent
or
y
Ch
apt
er4 S
tr
uct
ur
ean
dBe
hav
ioro
fDy
nami
cSy
st
ems 1
33

thesepa rame ter


swe ree st
ima tedf rom t hebe ha vi
orofa nactua lplayer.Li kethe
limitcyc l
e,or dersfluctua t
ei nde fi
nitely,int hisc asewi thana mplituder a
nging
from 0t oa bout50uni t
spe rwe eka nda na ver a
gepe riodofa bout20we e ks.Un-
1ikethel i
mi tcycle,theos cil
l a
tiondoe snotha vear egulara mpl i
tude,pe riodici
ty,
ors hape,e venthought hee nvironme nti sc ompl e
telyc onstanta ndthes ys temi s
co mpletel
yf reeo frandom s hoc ks ・
Thet rajectoryOfthes ystemi ns t
ates pa cefo1-
1owsawe ll-defi
ne dpa h,
t butonewhi c hne verclosesoni tsel
f・8
Inallthreeo fthesec ases,dampe dos cillat
ion,limitcyc l
e,andc ha os,thef e
e d-
ba ckstr
uc t
ur eandde cisionr ulesa r
et hes ame・ Theonl ydifferencesa reint hepa -
rame t
ersoft heor deri
ngr ules ucha st hes i
zeofdes iredi nventorya ndt he
aggressivenesswi thwhi chma na gersrea cttothedi scre
pa ncybe tweende s i
r edand
ac t
ualinvento r
y.

4.
4 SuMMARY
Thef e edba cks truc tureofas ystem ge ne ratesi tsbe havior .Mos tdyna mi csob-
seⅣe di nt her ealwor lda r eexa mpl esofas ma l
ls e tofba sicpa t
ternsormodesof
behavi or・Thr eeoft he semode sa
ref unda me ntal:e xpone ntialgrowt h, goa lseeking,
andos ci
llation.Ea c hoft he s
emodesi sge ne ratedbyapa r
ticularunde rlyingf eed-
backs t
ruc t
ur e.Expone ntialgr owt hi sge nera t
edbypos it
ivef eedba c kpr oc ess
es ,
goals eekingl Sge ne ra
te dbyne ga ti
vef eedba c k,a ndos cill
aioni
t sge nerated
byne gativef eedba ckwi thde lays.Mo rec ompl e xpa tt
e r
nsofbe ha vi ors ucha s
SIShape dgr owt h,gr owt hwi t
hove rshoot,a ndove rshoota ndcol laps er esultfrom
thenonl inea rinterac ti
ono fthe seba sicfee dba cks tructures.
Thepr lnCiplet ha tthes tr
uc tureofas ystem ge neratesitsbe ha vio rle a
dst oa
usefulhe uristictohe lpmode l
e rsdiscove rthef ee dba ckloops tuc
r tur eofas yste
m.
Whe ne ve rapa rt
ic ula rpa tter
nofbe havio ri so bs erved,youknow whi choft he
basicf eedba cks t
r uc t
ur esmus tha vebe endomi na ntdur ingt hepe riodc ove redby
theda ta.Obs ervingt hatava riableofi nt eresthasbe enfluc tuat
lng,f ore xa mpl e,
impliest hee xistenc eof( atleast)onene ga ti
vef eed ba ckloopw iths ignificanttime
delays,whi c hhe lpst og uidet hes ear
c hf ort hepa rt
iculars tr
uc tur es,de cision
processes ,andt imede layst hatc ompr lS
et hene ga tiveloop. Whi let hishe uris
tici s
usefula sa na idtot hei nitialc oncept uali
z ationpr ocess,mode lersmus ta l
sot ake
caretos earchf ora ndi ncludei nt hei
rmode lsthef e edbackl oopsa nds t
uc
r turestha t
havenotbe eni mpo rtanti nge ne ra
tingthedyna mi cstoda tebutt ha tma ybe come
acti
vea sthes ys t
eme volve s。

8
Moseki
lde(1996)pro
vid
esanex
cel
l
entt
rea
tmen
tofc
hao
ti
candothe
rnonl
i
neard
ynami
csin
teBe
h e
rDistr
ibu
tionGamea n
dawidevri
aetyo
foth
erph
ysi
cal
,t
ech
nica
l,a
ndbio
log
lCls
a y
st
ems.
St
ro
gat
z(1994)provi
desanexc
el
le
ntmat
hemat
ic
ali
nt
rod
uct
i
ontononl
ine
ardy
namic
sandcha
os.
e蓮
盲主§
畠葺互
ノ軸i
3iI
s
毒嘩T
3;
-
i
ifi
S

Wes
hapeou
rbui
ldi
ngs
;the
rea
jte
f;Ourbui
ldi
ngss
hapeus
.
-Wi
nst
onChur
chi
ll

Feedba c
ki so
neo ft
hecoreconce
ptsofs yste
md ynami cs
. Yeto urment
a lmodels
oft
enf a
iltoincl
udethec r
iti
calfeedba c
ksd eterminingt hedyna micso fo ur
syst
ems ・Insyst
em dynamic
sweus ese vera
ldi agramml ngt oolstocaptur
ethe
str
uctureo fs
yst
ems,inc
ludi
ngc aus
all oopdi a
g ra
msa nds tocka ndf
lowma ps.
Thisc hapt
erfoc
usesoncausall
oopd ia
gr ams,includingg ui
de li
nes,pi
tfal
ls,a
nd
exampl es.

5.
1 CAL
・SALDI
AGRAM NoTAT5
0N
Causall
oopdi
agra
ms( CLDs )areani
mport
antt
oolf
orre
pre
sent
ingthef
Te
edbac
k
st
ruct
ureofs
yste
ms .Longus e
di nac
ade
micwo r
k,andi
ncr
easl
nglycommo ni
n
busi
ness
,CLDsareexcell
entfor
・ Qui
ckl
yca
ptu
rlngyo
urhypot
hes
esa
boutt
hec
aus
eso
fdyna
mic
s;
。 El
ici
ti
nga
ndc
apt
url
ngt
heme
nta
lmode
lsofi
ndi
vid
ual
sort
eams
;
・ Communi
cat
ingt
hei
mpo
rta
ntf
eed
bac
ksyo
ube
lie
vea
rer
espo
nsi
blef
ora
pr
obl
em.
Thec onventi
onsfordra
wingC aus
aldiagr
a msaresimplebutshoul
dbef ollowed
fai
thful
ly.Thi
nko fcaus
aldiagramsasmus icalsc
ores.Neatne
sscounts
,a ndidi
o-
syncrat
icsymbolsandst
ylesma keithardforfel
lowmus ic
ianstore
adyo urscor
e.
Atf i
rst
,yo umayf i
nditdi
fficultt
oc onst
ructandinte
rprett
hesediag
rams .With
pract
ice,however
,youwillsoo nbesig
ht-readi
ng.

137
138 P
art
H T
わol
sfo
rSy
ste
msTh
ink
ing

Ac ausaldi agramc ons i


stsofva riablesc onnectedbya rr
owsde not lngt he
causalinf
lue nc esa mongt heva r
iables.
Thei mpo rta
ntfeedba ckloo psa rea l
soi den-
tif
iedint hedi agram. Figur e5- 1showsa ne xampl eandke yt othenot ati
on・
Variablesa rer elatedbycaus all
ink s
,s hownbya r
rows ・Int hee xa mpl e,the
birt
hr ateisde t
ermi ne dbybot hthepo pulationa ndthef racti
ona lbirthr at
e. Ea ch
causallinki sa ssigne dapol ari
ty,eit
he rpos it
ive( +)o rne gati
ve( -)t oi ndi ca
te
howt hede pe nde ntva ria blec hangeswhe nt hei ndependentvari ablec hange s. The
importantl oo psa rehi ghl ighte
dbyal oopi denti
fierwhi chs howswhe the rthe
loopisapos i
tive( reinfor cing)orne gat
ive( balancing)feedba ck・Not etha tthel oop
identi
fiercirculatesint hes amedi rect
iona sthel ooptowhi chi tcorrespo nds. Inthe
exampl e,thepos i
tivef e edba ckr e
lati
ngbi rthsa ndpopul aioni
t sc lockwi sea nds o
isit
sloopi dent if
ier;thene gati
vede at
hr ateloopI Scounterclockwi sea l
ongwi t
hi t
s
identi
fier.
Table5- 1s umma r
iz est hede f
init
ionsofl inkpol a
rit
y.

GURE5
FI -
1 Exampl
e
Caus
all
oop
di
agr
amnotat
ion
, ・・
(
Bi
rt
hRat
e 竿
R p
守 pu L
B
/
I o l
ati
on

Deat
hRat
e

Fr
acti
onal Aver
age
Bi
rthRat
e Li
fet
ime

Key
Ca
u
sa
IL
i
nk
, ・
Li
n
kP
ol
a
r
it
y

︰二㌧

Bi
rt
hRat
e Popul
ati
on
Var
iabl
e Van'
abI
e


.Fl
:.
O
r

)(

Loopl
dent
if
ier
IPosl
r
ti
ve(
F7ei
nfor
eing)Loop
.L
n)
Q
r

Loopl
dent
if
E'
er:Negat
ive(
Bal
anci
ng)Loop
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 1
39

Apos itivel inkme a nst ha tifthec aus ei nc reas es,thee f


fec tinc reas esabov e
whati twoul do theJWis ehav ebe e n,a ndi ft hec ausede cre as es
,t hee f
fe ctde -
cr ease sbe lowwhati twoul dot herwi sehav ebe e n・ I
nt hee xa mpl einFi gure5- 1a n
inc reas eint hef racti
ona lbi rthr ateme a nst hebi rthr at
e( inpe oplepe rye ar)wi ll
inc reasea bovewha titwo uldha vebe en, andad ec r
e aseint hef rac
tiona lbirthr at
e
me anst hebi rthr at
ewi llf allbe lowwha titwoul dha vebe en・ Tha ti s,ifa ve rage
fe r
tili
tyr i
s es,t hebi rt
hr ate,gi ve nt hepo pul ation,wi llrise;i ff e
r ti
li
tyf alls ,the
n umbe ro fbi rthswi llfall.Whe nthec aus eisar ateo ff
lo wt ha ta ccumul a t
esi nt oa
stoc kt heni ti salsot r
uet ha tthec aus ea ddst ot hes to ck.Inthee xampl e, bi
rthsa dd
tot hepo pul ation( Seec ha pter6f ormo reo ns t
o cksa ndflows ).
Ane ga t
ivel inkme anst ha tifthec aus ei ncr ea ses,thee ffe ctde creas esbe low
whati twoul dot he r
wi sehav ebe en,a ndi fthec ausede crease s,thee f f
ectine re as e
s
abov ewhati twoul dot he rwi sehav ebe e n.Int hee xa mpl e,ani nc reasei nthea ve r-
agel i
fe ti
meo fthepopul a t
ionme anst hede a thr ate( inpe opl epe rye a r)w
il lf all
be lowwha ti two uldha vebe e n,a ndade crea sei nt hea vera gel ifeti
meme a nst he
de ahr
t at
ewi llrisea bovewha titwo ul dha vebe en.Tha tis ,i flifee xpe cta ncy
inc rease s
, t
henu mbe ro fde athswi llf al
l; andi flifee xpectancyf all
s ,t
hede athr at
e
wi llrise.
Linkpol a rit
iesd escr i
bet hes truc t
ur eo fthes ys tem. The ydonotde scr
ibet he
be ha vioro fthev a r
iables .Tha ti s,the yd escribewha two uldha ppenI Ft herewe r
e
ac han ge. The ydonotde scribewha tac t
ua llyha ppe ns.Thef ractionalbi rthr at
e
mi g htinc reas e;itmi ghtde cr eas e
-t hec ausa ld iagr amdoe sn' 日e llyo uwha twi ll
ha ppe n. Ra t
he r,
ittellsyo uwha twoul dha ppe ni ftheva ria
bl ewe ret oc hange.
No tet heph ra s
eabov e( orbe low)whati tot he rwisewoul dhav ebee ni nt he
de fini
ti ono fl i
nkpo larity.Ani ncr easei nac aus eva r
iabledoe snotne c
e ssa ril
y
me ant hee fe ctwi llactua ll
yi ncrea se.The r
ea retwor easons .Fi rs
t,ava ri
a bleo f
-
tenha smo ret hano neI nput .T bde te rminewha ta ctua ll
yha ppe nsyo une e dtoknow
howa llthei n putsa recha ngi ng. I
nt h epo pul ati
o ne xampl e,thebi rthra tede pe nds

E5・
TABL l Li
nkpol
ari
t
y:d
efi
ni
ti
onsan
dex
ampl
es

x
a
m

+
Symbo一 l
nter
pret
ati
on Mat
hemat
ics E p一
es


1
fXi
+
Allel
seequ al,i ncr
eases ∂
Y/∂X>0
(
decreases)
,t h
enYi nc
reases P
Q r
u I
OadE
.c
y
t - S ales
Inthecaseof
+ (
decreases)abov e(
below)
x∼ a
c cumul
at
ions
,
y wh atI
'
twoul dhavebeen. fo
Ef r
t - R su l
ts
I
・t e

I
nthec aseo faccumul
ati
ons, +
Xad dstoY. Y-J
t。
(x+・-) ds+Yto
Bi
rt
hs Popul
ati
on
Allelseequ al,fXi
i ncr
eases ×<0
(
decreas e
s),thenYde c
reases l

nt
Y/∂
hec as
eo f
pBo
,F
cu
ec ㌫ sales L-
(
incr
eas es
)b elo
w( ab
ove)
x∼ Y wh ati
twoul dhav ebeen. accumulat
ions,
Fr
ustr
at蒜 づ虹Resur
i es
Inthec aseo faccumu l
ati
ons, Y - 仁 × + .・・)
ds+Yt。
Xs ubt
ractsfromY.
Deaths
一一二
由一
Popul
ati
on
140 P
ar IT
tI o
olsf
orS
yst
ems
Thi
nki
ng

o nbo t
ht he丘. ac tio
na lbi r
thr atea ndt hes i
zeo ft hepo pul ation( t
ha tis,Bi rthRa te-
Fr actiona lBi rthRa te* Po pul ation). Yo uc an nots a ywhe t
he ra ninc r easei nt he
frac ti
ona lbi rthr at
ewi lla ctua ll
yc auset hebi rthr a t
et or i
se; youa lsone edt okno w
whe the rt hepo pul ationi sr lSlngO rfa l
ling. Al a rgee no ug hdr oplnt hepo pul ation
ma yc a us et hebi rthr atet of alle veni ft hef ra ctiona lbi rt
hr aterises.Whe na sses s
-
ingt hepol a rityofi ndi vid ua llinks ,as s
u mea llot he rva ri
a blesa rec ons tant(thef a
-
mo usa ss umpt io nofc eterispar i
bus ).Whe na ss essi
ngt hea ctualbe ha viorofa
sys tem,a llva riablesi nt era cts imul tane ous ly( a lle lseisnote qua l
)a ndc o mput er
simul atio ni sus uallyne e de dt ot raceo u tthebe ha vioro fthes ystema ndde termi ne
whi c hl o opsa redo mi na nt.
Se cond,a ndmo rei mpo r tantly,C ausa ll oo pd iagramsdonotdi stingui s
hbe -
twe e ns to cksa ndf lows -t hea ccumul ationso fr e sou r
c esi nas ys t
e ma ndt her ates
ofc ha nget ha ta lterthos er eso urce s(S e
ec ha pter6) ・Int hepo pul at
ione xampl e, the
po pul atio ni sas t
oc k-i ta c cu mul atest hebi r t
hr atel essthedea thr ate.Ani ncre ase
int hebi rthr atewi lli nc rea set hepo pul at
io n, butade crea seint hebi r t
hr a t
ed oe s
no tde cre as et hepo pul a ti
o n・Bi rthsc a nonl yi nc reaset hepo pulatio n,t heyc an
ne ve rr ed uc ei t。Thepos itivel inkbe twe e nbi rthsa ndpopul ationme a nst hatt he
birthr a tea ddst ot hepo pul ation. Thusa ni nc rea sei nthebi rthr atei nc r
e asest he
po pul atio na bovewha tito the rwi sewo uldha vebe ena ndade cr
e as
ei nt hebi rth
ratede cre as espo pul ationbe lowwha tito the rwi sewo uldha vebe en.
Simi larly, thene ga tivepo l
a ntyoft hel inkf romt hede athr atetopo pula t
ioni n-
dic atest ha tt hed eathr a tes u btrac t
sf romt hepo pul ation. Adr opl nt hede athr ate
doe sno ta d dt ot hepo pul atio n.Ad ropi nd e athsme ansf ewe rpe opled iea ndmo re
rema ina live: thepo pul a t
ioni shi ghe rthani twoul dot henvi sehav ebe e n.No t
et hat
yo uc a nnott ellwhe the rthepo pu lati
o nwi lla c tua l
lybei nc reas l
ngO rd ec reas
lng:
Po pul ationwi llbef allinge ve ni ft hebi r
thr atei srislngi ft hede a t
hr atee xcee ds
births ・Tok n owwhe the ras to cki sinc reaslngO rde c reasingyoumuS tkno wi tsne t
rateo fc ha nge( int hisc a se, birthsl essd e a
ths ). Itisa lwa yst ue
r ,howe ve r,ha
t tift he
birthr ater ise s, popul a tionwi llr isea bo vewha ti two uldha vebe enint hea bsenc e
oft hec ha ngei nbi rths ,eve ni fthepo pul ationc o ntinue stof a l
l.Po pula tionwi llbe
falli
nga tas lowe rr atet ha ni tot herwi sewo uld. Cha pters6a nd7di s
cus sthes t
ru c-
turea ndbe ha vio ro fs toc ksand f lo ws ,

Pr '
ocessPoI
nt.

ANot
eonNot
ati
on
lnsomeo ft
hesystemd ynamic
sli
ter
atur
e,es
peci
all
ythesyst
emsthink
ingtr
aditio
n
(se
e,e.g.
,Sengeetal.1994andKin1 992)
,anal
ter
nateconvent
ionfo
rcausaldia-
gral
rl
Shasde vel
oped.Inst
eadof幸o r-thepolari
tyOfac aus
alli
nkisdeno te
d
byso ro,res
pective
ly(denoti
ngthesameoropposi
terela
tio
nshipbet
weeni nde-
pendentanddependentvari
abl
es)
:
S +
x一一 1輸血
.Yi
nst
eado
fX 一一
- 曲虹 Y

0
x一一
一一「鮎 .yi
nst
eadofx 一一一「鮎 .Y
Cha
pte
r5 Ca
usa
lLoo
pDi
agr
ams 1
41

Thel inkde not edwi tha nsi srea da s" Xa ndYmo vei nthes amedi recti
on"
whi l
et hel inkd eno te dwitha noi sr eada s" Xa ndYmovei nt heo ppo si
ted irec
-
tio
n."ThusPr od uc tQua l
itya ndSa lest endt omo vei nt hes a
medi re
c t
ionwhi l
e
Produc tPricea ndSa lest
e ndt omov ei nt heo ppos i
ted irection.
Thesa ndonot a t
ionwa smo ti
vate dbyade siretoma kec a
us a
ldi a
g r
a mse ven
easiert ounde rs
ta ndf orpe oplewi thlittlema t
he ma tica
lba c kgro und. Whi chno ta
-
tio
ni sbe tt
e risho tlyde ba te
d.Ri cha rdson( 1997)pr ovidess tronga rg ume nt
s
agalnS ttheus eo fsa ndo.Heno testha tt hes t
ateme n t"Xa ndYmovei nt hes ame
direction"i sno tinge ner
lc
a or
rect,fort her easonss tateda bo ve. Thec orrectstate
-
me nti s,"IfXi nc re ases,Yi ncreasesabov ewhati twoul dhav ebe en."Tha tis,a
causa ll i
nki sac o ntlngentS tateme ntO fthei ndivid uale fe ctofahypot he si
zed
chang e .Theva r
ia ble sXa ndYma ybepos i
tivelylinke da ndye t Yma yf a
lle venas
Xi nc re as
e s,asot he rvariabl esalsoa fe ctY.Thesa ndode finitionsa l
s odo n'
t
wo rkf o rstocka ndf lowr elati
o nships .Bi r
thsa ndpo pul at
io ndonotmovei nthe
samedi rection: ade creaseinbi rthsd oe sno tcaus epo pula t
iont ode c r
easebe ca
use
thebir t
hr atei sani nf
lo wt ot hestocko fpo pulation.Thec orrectde finit
ioni sg i
ven
inTa ble51 1:forpos iti
velin kpo lari
ty, ifXi n c
re ases,Ywi l
la lwa ysbehi g herthan
itwoul dha veb e en;f orne gativepol arity,ifXi ncre as
e s,Ywi lla l
wa ysbel ower
thani two ul dha vebe enJnt hisboo kIwi lluset he+a nd-s ignst Ode no t
elink
polarity.Asamo de leryous houldk nowho wt oi nterpretthesa ndono tat
io nwhe n
yous e eit,buty o us houldus ethe+a nd-no t
ationt ode no telinkpo l
arl
ty・

5N
望 G u旧EuNESFOR CAUSALLoopDI
AGRAMS

5.
2.1 Causat
ionver
susCor
re一
ati
on
Eve ryl inki nyo urdi a gram mus tr eprese nt(wha tyo ube l
ievet obe )Ca usalre-l
a
tionshipsbe t
we ent heva riables .Youmus tno tincludec or
relationsbe t
we e
nva r1
-
able s
. TheLa t
inr oo toft hewo rds imul ate,simulwe ,me ans" t
oi mita t
e."As ystem
dyna mi csmode lmus tmi mict hes tructureo fther eals yst
emwe l
le no ug hthatt he
mode lbe ha vest hes a
mewa yt her eals ystemwo uld・Be haviori nc lude sno to nly
replicatinghi s
toricale x periencebuta lsor espond i
ngt oc ircums tanc esa ndpo l
icies
thatar ee nt i
relynove l.Co r
relationsa mo ngva ri
ablesr ele
f c
tthepa stbe hav orofa
i
system. Co r
relat
io nsdonotr epr esentthes t
ructureo fthes ystem・ Ifc ircums t
anc es
cha nge ,ifpr evious lydor ma ntf eedba ckl oopsbe co medomi na nt,ifne wpol icies
aret r
ie d, previous lyre liableco rrelati
onsa mongva riablesma ybr e akdown・ Yo ur
mod el
sa ndc ausa ldi a
g ramsmus tinc l
udeo nlythoser elati
onshi psyo ube li
evec ap-
turetheunde r
lyingc aus als t
ruc t
u reo fthes ys t
em.Co rr
elati
onsa mo ngva riables
wille me rgef r
omt hebe ha vioro fthemo delwhe nyo us i
mul atei t・
Tho ug hs al
e sofi c ec reama repos itivelyc orr
elatedwi tht hemur de rrate,yo u
ma yno tinc ludeal inkf romi cec reams alestomur deri nyou rmo de ls .
I nst
ead, as
showni nFi gur e5- 2, bothi cec re ams a l
e sandmur de rriseins umme ra ndf allin
wint e
ra st hea veraget e mpe raturefluc tua t
es.Co nfusingc orrelationwi t
hc a
usa li
ty
canl eadt ot er
riblemi sjudg me ntsa ndpo licyerrors.Themod e lo nt hel e f
tsideof
Figure5- 2s ugge ststha tc uttl
ngl CeC reamC OnSumpt lOnWO ul ds las hthemu r der
rate,savel ives,anda llows ocietytoc u ttheb udge tforpo lic
ea ndpr isons ・
1
42 P
art
IIT
わol
sfo
rSy
st
ems
Thi
nki
ng

FIGURE5 -2 l
ncor
rect Cor
rect
Cau saldiagrams
mu stin
clu de
only(wha tyou l
ceCr
eam
r ' SaJ
es
beli
evet obe)

-
1
t

ceCr
eam Mur
der
genu i
nec aus al Sal
es Ra
te
rel
ati
on ships.
=
t
- -
Aver
age
Temperat
ure

Whi lefe wpe oplea rel i


ke lytoa tt
ributemur de r stot heo ccasiona ldo uble-dip
cone ,ma nyc o r
relationsa remo res ubtle,andi tiso ft
e ndi ffi
c ulttod eterminet he
unde rlyingc ausals tr
uc ture. Ag rea tde alofs cient ificr esearc hs eekst hege nui ne
caus alne e d
le sinahugeha ys tackofc o r
relations :Do e svitami nCc ur ethec om-
mo nc ol d?Ca ne atl
ngOa tbra nred ucec ho l
es t
e rol,a ndi fi tdoe s, willyo urriskof
ahe a
rta tt
a c
kd r
o p?Do e seco nomi cg rowt hlea dtol owe rbi rthrate s,ori sthelowe r
ratea ttr
ibut ablet ol i
tera cy,e duca ti
onf orwome n,a ndi ncre as
lngc os tsOfc hild
rearing?Doc ompa nie swi ths eriousq ua li
tyI mpr o ve me ntp rog ramse arnS uperior
returnsf o rstockho lders ?Sc ientistsha vel earne df rombi tt
ere xpe rienc ethatre li
-
ablea ns we rstos uc hque sti
o nsa reha rdt oc omebya ndr e quirede dicati
ont ot he
scientifi
cme t
hod -c ont roll
e dexpe rime nts,rando mi ze d,do uble -blindt ia
r ls,large
sampl es,l ong- t
ermf ollow- ups tudie s,repli
c ation,s tatisti
c alinfe rence,a nds oo n.
Int hes oc ia
la ndhu ma ns ystemsweof tenmode l,s uche xpe ri
me ntsa red i
ffi
cul t
,
rare,andof teni mpos sibl e.Mod elersmus ttakee xtr ac aret oc ons i
d erwhe t
hert he
relati
ons hipsi nthe irmod elsa reca usal,noma tterhows trongt hec orrelati
on,how
hight heR2 ,0 rhowg reatt hes tatisic
t als l
gni fica nc eo ft hec oe fficientsinar e-
gres s
ionma ybe.Ast heEng lishe conomi stPhe lps-Br own( 19 ,p.6)not
7 2 ed,
"Whe re,a ssoo f
ten, thefluc t
uationso fdife rents e riesr espo ndi nc ommo ntot he
pulseo ft hee cono my , l
ti sfa t
allye asyt oge tagoodf it,andg etitf orqul teanum-
berofdi ferente quations‥ .Runnl ngr eg reSSionsbe twe ent imes eriesi sonl y
li
ke lytode ceive.門

5.
2.2 Labe圭
if
lgL≡
nkPo知 和
Bes uret
ol a
belt
hepolarlt
yO feverylinkinyou rdiag
ra ms.Labelthepolar
it
yof
theimporta
rl
tfT
ee
dbackloopsillyOl
t
ii-
diagra
ms ,-
tiS
ingthedefin
iti
o T
ISil
lTabl
e5- 1
tohe l
pyoude t
erminewhe t
herthel i
nksa r
epos it
iveo rnegat
ive.Pos i
ti
vefeed-
backloopsareals
oc al
ledrei
nforcingloopsanda rede not
edbya+o rA,whi le
negati
veloopsar
eso met
imesc al
ledbalancngl
i oopsanda r
ede note
dbya-o rA
(Fig
ure5-3).
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 143

GURE5
Ft -
3 l
ncor
rect
LabeHi nkan dloop
polari
ti
es.
Notet hatallli
nks
sa.
es.r
.
r .√ ( ヽ
arelabel edand Customer Customer
Wordof
l
ooppol ari
ty Base LossRate
identi
fi
ersshow
whichl oopsare
positi
veandwhi ch "ouL ノノ \ J j
arenega ti
ve.
Cor
rect
Loopi den t
if
ier
s
areclock wise
fortheclock wi
se
sa.
es.r
.
r ・.√ ヽ
l
oops( andvi ce Customer Customer
versa)[
Wordof
R J Base B r LossRate
量三 _
i 皇

"
o・
uし こ ノ \ = j v

5
.2.
3 De
ter
mini
ngL
oopPo一
ari
t
y
Ther
earetwomet
hodsf
ordet
ermi
nlngWhe
the
ral
oopl
Spos
it
iveo
rne
gat
ive:
the
fa
stwayandth
eri
ghtway.
144 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

TheFastWay:Countt
heNumberofNegat
iveLI
'
nks
Thef astwa ytot e llifal oo pl Spos itiveo rne ga tivei st oc ountt henumbe rof
ne ga t
ivel i
n ksint hel oo p.I ft henumbe rofn e gativel i
n ksi se ven, thel oopI Spos i-
tive;i fthen umbe risod d,t hel oo pl Sne gative ・Ther ul ewor ksbe c ausepos it
ive
loo psr einforcec ha ngewhi lene ga t
ivel oo psa res elf-
c orrecting;t he yo ppos edi s-
turba nc es.Ima glneaS ma lld isturba ncei noneo ftheva riables .Ift hedi sturba nc e
pr opa gatesa ro
undt hel oopt or einforc etheo rlglnalc ha nge ,the nt hel oopI Spos i-
tive. Ifthedi sturba nc epr opa ga tesa roundt hel oo pt oo p pos etheo rlg lnalc ha nge ,
thent heloo plSne ga ti
ve .Tbo ppos ethedi sturba nce ,thes lgna lmus te xpe ri
e nc ea
ne ts l
g nr eversala si ttrave lsa r
o undt hel oo p・ Ne tr e
v er s
alc anonl yoc curi fthe
nu mbe rofne gativel inksi so dd. As ing len ega ti
vel inkc ausest hes igna ltor eve rse:
ani nc r
ea s
ebe come sade c re as
e.Buta nothe rne ga t
ivel i
n kr eve rs est hes lgna l
aga ln,S Othed ecre asebe c ome sa ni nc rease ,reinf orcl
ngt heo rlglna ldi sturba nc e.
Se e" Ma t
he ma t
ic so fLoo pPol arity"be lowf oraf orma ld eriva t
ionoft hisr ule.
Thef a
s tme thoda lwa yswo rks... exce ptwhe ni tdoe sn't.Whymi ghti tf ail?
Inac o mple xd i
a grami tisa llt ooe a
s yt omi s coun tthen umbe rofne ga tivel inksi n
al oo p.Andi tise asyt omi sla belt hepo larl
tyO flinkswhe nyo uf i
r std rawt hed i
-a
gr am. Co unt l
ngt hen umbe rofne ga ti
ves lgnSi sun likelyt or eve althe see 汀O rS.The
rightme thod, Care f
ul lytrac lngt hee ff
e cto fadi st
u rbanc ea roundt hel oop, wi llo f-
tenr eve alawr o ng lyl abeledpol ar it
ya ndwi ll helpyo ua ndyo uraudi enc et og rasp
theme anlnga ndme chani smo ft hel oo p,As signlngl oo ppol arityt her ightwa y
rathe rthant hef astwa ys ave st imei nthel ongr un・

TheRi
ghtWay:T
racet
heEf
fectofaChangear
oundt
heLoop
Ther ightwa ytode terminet hepol ar
ityo fal oo pI St Ot ra cethee fe ctofas ma l
l
chang eino neo ft heva riable sasl tPr o paga t
e sa rou ndt hel oop・ Ifthef eed ba c
ke f
-
fectreinforce stheo r l
glnalc ha ng e, itisapos i
tivel oop; ifi to ppos estheo rl
glna l
change ,itisane gativeloo p. Youc a ns tartwi t
ha n yva riabl eint hel oo p;ther esult
mus tbet hes ame.I nt hema rke tl oopss howni nFi gure5- 3,a ss umes ale sfrom
wo rdo fmo uthinc rease. Be caus et hel i
nkf ro ms a l
e sfro mwo rdo fmout ht ot he
custome rba seispos it
ive, thec us to me rba sei ncr ease s・Be causet hel inkf ro mt he
custome rba seba ckt os alesf romwo rdo fmo ut
hi spos itive ,hes
t ignalpr o pagates
aroundt heloo pt oinc r
ea ses alesfr omwor do fmo uths ti
ll fu r
the r
. Thef eed ba c
ke f
-
fectreinforc est
heo rl
glna lc hange ,s ot hel oo pI Spos itive.Tur ningt Otheot he r
loop, ass
u meas ma llincreas eint hec ustome rl ossr a t
e. Ifc ustome rlossesi nc r
eas e,
thec ustome rba sef a i
ls.Wi t
hal owe rcus tome rba se,the rea rel reWe rC ustome r
s
whoc and ropo ut .Thef T
eed ba cke fe cto ppos est heo rl
g lna lcha nge ,sot hel oopI S
negative.
Th i
sme thodwo rksnoma tt
e rhowma nyva ria blesa rei nal oo pa ndnoma t
ter
whic hva ri
abl eyo us tar
twi th. (Ide ntifythel oo ppo la r
iti
e sf orthee xampl es t
arting
withc ustome rba sei nst
e adofs ale s丘・omwo rdo fmo uth: yo us hou l
dge tt hes ame
res
ul t
).Yo uma ya lsoa ssumea ni nitialde creas einava ria blera t
he rtha na ni nitia
l
Inc
r ease.
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 145

E
dent
if
yingLi
nkandLoopPobr
it
y
Ide
nti
fyandl
abe
lthepol
ari
tyoft
hel
inksa
ndl
oopsi
nthee
xampl
ess
howni
n

en
e
ss
Fig
ure5-
5.

了 Ck
tN
u
mb
e
ro
f
A
t
t
r
oa
c
f
M
t
i
v
a
C
u
m
P
r
o
r
u
d
u一
a
t
i
c
t
i
ov
e
n

p
r
誓\P
r
i
c
e
o
m
pe
t
i
to
r
s了
M
a
rk
et
ノ ieeJ
√一
/


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e

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ra
s
h
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Pr
essur
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etoCl
ean

F
upEnvi
ronment㌔
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a
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Quali
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\-」 _
ノー//

Mat
hemat
i
csofLoopPol
ari
t
y
Whe nyoude t
ermi nel ooppol arlty,youa reC alculatlngWha tisknowni nc ontr ol
theor ya stheslgnOft heope nl oopga i
noft hel oop. Thet erm" gain"r eferstot he
str
e ngthoft hes l
gna lr et
ume dbyt hel oop:aga inOft wome ansac hangei nava ri-
ablei sdo ublede achc yclea roundt hel oop;aga lnOfne gat
ive0. 5me ansthedi -s
turba ncepr opagatesa roundt heloopt ooppos eitselfwi thas tr
engt hha l
fa slarge.
Thet em H openl oop"me anst hega l
ni sca l
culatedf orJustonef eedba ckcyc leby
brea king-ope nl
ng -t heloopa ts omepol nt・Cons ide ranarbit
raryf eedbac kloop
cons istl
ngOfnva ri
a bles,x l,.I・,Xn .Youc anc alcula t
etheo penl oopga ina ta ny
polnt ;le
txlde notet heva riableyouc hoos e.Whe nyo ubr ea
kt heloop, Ⅹ1Splitsint o
ani nput ,XII,andout put,xl O( Figure51 6).Theope nl oopga i
ni sde finedast he
(partil)de
a rivat
iveofxl Owi thr e
spe cttoXI I
, t
hatis, thefeedbacke ffectofas ma ll
changei nthev ariablea sitr eturnst oitself.
Thepol ar i
tyofthel oopi sthes ignof
theope nloopg aln:
Po
lar
it
yofl
oop-SGN(
∂Ⅹ1
0/∂
Xii
) (
5-1
)

wher
eSGN()isthesignum ors ignfunc t
ion,re
tur
ning+1i fi
tsa
rgumentispos
i-
t
iveand-1iftheargume nti
sne ga
tive( i
ftheopenloopgaini
sz r
eo,t
heSGN
f
unct
ion-0:thereisnol oop)ATheope nl oopgai
ni sc
alc
ulat
edbythechai
nrule
f
rom t
hega
lnSOftheindividuallinks,∂xl
/∂xl【1
:
SGN(
∂xl
O/∂
x17
)-sGN[
(∂xl
O/∂
xn)
(∂X
n/∂
xn_1
)(
∂Xn
_1/
∂xn
_2)・・
・(∂
x2/
∂xI
I
)] (
5-2)
a
t
at
h
e
-
o
n
y
p
i
n
tp
146 Pa
r I ¶)
tI ol
sfo
rSy
st
ems
Thi
nki
ng

∴-
I
もt 了x l
O

GURE5
Fd -
6 Br
eak
Calc
ulati
ngt
he
open-
loopgal
n
ofaloop

x
Lx
,
)4fe
e
f
r
°.
u
e
n
c
x
L3) tr
acet
:n望change
the一
h

oop
a

.
x 4

PoJ
ari
ty=SGN(
∂xl
O/∂
xll
)


xl0/
∂xl
l-(
∂Ⅹ1
0/∂Ⅹ4
)(∂
Ⅹ4/
∂x3
)(∂Ⅹ3
/∂x2
)(∂x2
/∂x
IB)

Sinc
ethes
ignofapr
oduc
tist
hepr
oduc
toft
hes
lgnS
,loo
ppol
arl
tyl
Sal
so
g
lVe
nby:
SGN(
∂Ⅹ10
/∂Ⅹ1
)-SGN(
Ⅰ ∂Ⅹ1
0/
∂X)*
。 SGN(
∂X。
/∂Xn
ー1)辛SGN(
∂x。
_1/
∂Xn
_2)
*・
・・*SGN(ax2/axi
I) (
513)

Usi
ngtherightme thodtodete
rminel
ooppo la
rit
ybyt ra
c l
ngt heefectofa
s
ma l
lchangearoundal oopisequi
vale
ntt
oc a
lculat
ingequat
ion( 5-3)
.Equati
on
(
5-3)al
soexpl
a i
nswhyt hef
astmetho
dwo r
ks:Sincetheproductoftwonegati
ve
s
lgnSi
saposit
ives l
gn,negat
iveopenl
ooppol
arl
tyrequlr
eSanOddn umbe ro
fn e
g-
a
ti
velinksi
nthel oop。

Al
lLi
nksShou/
dHav
eUnambi
guousPol
an'
t
ies
So me ti
me spe opl esayal i
nkc anbee it
herpos itiveorne gati
ve ,dependi ngo no 血er
pa ra
me tersoro nwhe ret hes ys temi sope ratl
ng. Fo rexa mple,pe opleo ft
end raw
血edi agramo nt hel ef
ts ideo fFi gu re5-7r ela
tlngaf ir
m' sreve nuetot hepr lCeOf
itspro d
uc tandt he na r
g uet hat thelinkbe tweenpr l
Cea ndc ompa nyr eve nueca nbe
eitherpos it
iveo rne gative ,de pendingo nt hee last
icit
yOfde ma nd.I fde ma ndis
highlye lastic,ahi ghe rpr lCeme ansl essrevenuebe c ausea1 %i ncrea seinpr l
Ce
cause sdema ndt ofallmo retha n1 %. Thel inkwoul dha vene gativepol arit
y.Ifde-
ma ndi sinela s
tic, t
hena1 %i nc reaseinp rl
CeC a usesdema ndt odr oples sthan1 %,
sor evenue sr i
se. Thel inkwo uldbepos iti
ve .Itappe arsnos inglepol aritycanbe
asslgned.
Whe nyouha vetrou blea sslgnlngaC leara nduna mbiguouspol ar
ityt oalinkit
usuallyme ansthe reismo retha no nec ausalpa thwa yc onnect
lngt het wova r
iables
.
Yo us houldma ket he s
ed ifere ntpa t
hwa yse xpl ic
itinyo urd iagram. Int heexa m-
ple,pr i
ceha sa tle as
ttwoe ff
e ctsonr evenue:( 1 )itdetermineshowmuc hrevenue
isg e
ne rat
e dpe runi tsolda nd( 2)ita f
fectsthenumbe rofunitss old.Tha tis,Reve-
nue-Pr ice* Sa les,and( Uni t)Sa lesdepe ndo nPr ic
e( presuma blyt hede ma nd
curvei sdownwa rds l
opi ng:Hi ghe rpricesr educ esa l
es).Thepr operd ia
grami s
Cha
pte
r5 Ca
usa
lLoo
pDi
agr
ams 147

GURE 5-
FI 7 l
ncor
rect Cor
rect
Cau sa川nk s
mus th ave
unambi guous r ・o
,( r-
) r ・
polarit
y. P
ri
e
c R
ev
enue Pr
ice R
ev
en
ue
App arentl
y
ambi guous \ sa.
es Jメ +
poLarit
i
esusu al
l
y
i
n di
c at
et he
presen ceof
multipl
ec ausal showno nther i
g hts ideofFi gu re51 7.Th erei sno wnoa mbi gui t
ya boutt hepol ar
1
pathwa ysthat 1tyOfa n
yo fth elinks .
shouldbe Thepr icee lastlCltyO fdema ndde termine swhi c hca usal pathwa ydo mi nat
es ・I
f
represented dema ndi squi t
ei nse ns i
tivetopr ice(thee l
asticityo fd ema ndi sl essthano ne),then
separ at
e一y. thelowe rpa thi nFi g ure5- 7i swe ak,pr lCer aisesuni tr eve nuemo r
etha nitde -
creasess al
es ,andt hene teffectofa nincrea seinpr i
cei sani ncr easeinr evenue.
Co nversely,i fc ustome rsa r
equi tepr ices ens i
tive( thee last
icityofde mandi s
greaterthano ne) ,thel owerpa thdo minates .Thei ncre asei nr evenuepe runitis
mo rethano f fsetbyt hede cl
inei nthen umbe ro fu ni
tss old,s ot hene tefe ctofa
priceris
ei sad ropl nr evenue. Separatlngthepa thwa ysa lsoa l
lowsyo utos pec i
fy
diffe
rentd elays ,ifa ny ,lne a
c h. I
nt hee xampl eabove , therei slike l
ytobeal o ng
delaybetwe e nac hang einprlCea ndac hang eins ale s
,whi l
et herei sli
tt
leo rnode -
laylnthee ffe cto fpr iceo nreve nue.
Separatlngl inkswi t
ha ppa rent
lya mbi guo uspo lar
ityI ntot heunde rl
y ingmul -
ti
plepa thwa ysi saf ruitfulme thodt ode epe nyo urunde rstandingoft hec aus a
l
struct
ure, d
e lays, andbe havioroft hes ys t
em.

Enl
PioyeeMo的f
ati
on
Yo urc li
e ntteami swo r
rieda boute mpl oyeemot iva tiona ndi sde ba t
ingt hebe s
t
wa yst oge ne r
atema ximume fo rtf romt he i
rpe opl e・ The yha ved ra wnadi agram
(Figu r
e5- 8)anda rea rguinga boutt hepo larit
yo ft hel in ks・Oneg roupa r
g uesthat
theg r
eatert hepe rforma nces ho rtfall(theg reaterthega pbe twe enRe quiredPe r
forma ncea ndAc tualPe rfor ma nc e),theg reaterthemo ti
va tiono fe mpl oye eswi l
l
be. The ya rguetha tthes e c
r eto fmot i
va t
ioni stos e ta gg r
e ssive ,
e veni mpos si
ble
goa ls(soICa l
leds tr
etcho bj
e ctives )toe li
citma ximummo tivationa nde fo rt
.The
othe rgrou pa r
gue sthatto obi gape rforma ncesho rtfalls impl yc ause sfrustrati
ona s
peo pleco ncludethe reisnoc ha nc etoa cco mplishthegoa l
,s othel inktoe mpl oyee
mo tivati
o ns houl
dbene gative. Ex pandt hed iagramt or esolvet hea p parentc onli
f c
t
byi nco r
po rati
ngbot hthe ories. Di scusswhi chl i
n ksdo mina teunde rdifferentcr
i -

cums t
anc es.Canyougi ves o mee xampl esf romyou rowne x perienc ewhe rethese
differentpa thwa yswe redomi nant ?Howc a
nama na gert e l
lwhi chpa thwa yl S
li
ke lytodo mi nat
ei na nys it
ua tion?W h a tarethei mpl ic ationsf orgoa lse t
tlnglnO r
-
gani zati
ons ?Ac tuala ndr eq uiredpe rforma ncea renote xoge nousbutpa rtoft he
feed backs tructure.How doe smo t
ivationf eedba ckt ope rforma nce ,andho w
mi ghta ct
ua lperforma ncea ffec tthegoa l?I ndicat
et he s eloo psi nyo urdi agrama nd
expl ai
nt heirimpo rtanc e.
148 Pa
rtIT
I わ
olsf
orS
yst
em sTh
ink
ing

Actual Requir
ed
Per
for
mance Per
for
mance
\ヽ 〆 /
/ Perf
ormance
/

Shor
tf
all

Employee
Mot
ivati
on

5.
2,4 N・
3meYourLoops
Whe the ryouus ec aus aldi a gr amst oe licitt heme ntalmode lsofac lientgr oupo rto
c ommuni ca tet hef ee dba cks truc tureofamode l,youwi llof tenf indyour selftrying
toke e pt ra ckofmo rel oopst ha nyouc a nha ndl e・ Yourdi agr amsc ane asilyove r-
whe l
mt hepe opleyoua ret rylngt Or each. Tbhe lpyoura udi e ncena vlga tethene t-
wor kofl oops ,it'
She l
pf ult ogl Veea chi mpor tantf eedba ckanumbe ra ndana me.
Numbe ringt hel oo psRl ,R2, B1 ,B2, ands oonhe lpsyoura udie nc ef i
nde achl oop
a syoudi sc us si t
・Na ml ngt hel oo pshe l
psyoura udi e
nc eunde rstandt hef unc ti
onof
e achl oo pa ndpr ovi de sus efu ls hor t
ha ndf ordi scus s i
on. Thel abe l
st he ns t
andi nfわr
ac ompl e xs e tofc aus all inks ・ Whe nwor ki ngwi thac l
ie ntg roup,l t'
sof tenpos si-
bl et oge tthe mt ona met hel oop. Ma nyt imes ,the ywi lls ugge stawhi ms ical phr as
e
o rs omeor ga nization- spe c i
f icj argonf ore achl oop.
Fi gur e51 9S howsac aus a ldi agr amde velope dbye ngi ne ersa ndma nage rsi na
wor ks hopdes ignedt oe xpl or et hec aus esofl at ede l
ive ryf ort he iror ga niza ti
on's
des ignwor k。Thedi agr amr e pres entst hebe ha vioroft hee ngl ne erStryl ngt O
compl eteapr ojecta ga lnStade adline. Thee ngl ne erSc ompa rethewo rkre ma ining
tobedonea ga i
nstt het imer ema iningbe f orethede adl i
ne. Thel ar gert hega p, t
he
mor eSc he dul ePr e ssur ethe yf e el・Whe ns chedul epr ess urebui l
dsup,e ngl ne er
S
ha ves eve ra lc hoice s. First,the yc a nwor kove r
timeJns te adoft heno rma l50hour s
pe rwe e k, the yc anc omet owor ke arly, skipl unc h,s t
ayl ate, andwo rkt hrought he
we eke nd.Bybur ningt heMi dni ghtOi l,the yinc r easet her atea twhi c hthe yc om-
ple tet he irt as ks,cutt heba c kl ogofwor k,a ndr elievet hes c hedul epr essure( ba l
-
anc ingl oopB1 ).Howe ver ,ift hewor kwe eks tayst oohi ght ool ong, fat
igues etsin
andpr oduc tivltyS uf fer s・Aspr oduc ti
vi t
yf a l
ls ,t het askc ompl etionr at
edr ops ,
whi chi nc re a sessc he dul epr es sur ea ndl ea dstos tilllonge rhour s:ther einf orcing
Bur noutl oopRll imi tst hee fe c ti
ve ne ssofove rtime. Anot he rwa yt oc ompl e tethe
wor kf a steri st or e duc et het imes pe ntonea cht ask.Spe ndi ngl es stimeone ach
taskboos tsthenumbe roft a sksdonepe rhour( pr oduc tivit y)a ndr elievess che dule
pr essur e, thusc losingt heba lanc l
ngl oopB2・ Di sc ussi
o noft hena mef ort hisl oop
wa shea ted.Thema na ge rsc laime dt hee nglne e rSa lwa ysgol d-pl atedt he i
rwor k;
the yf elts c he dulepr es surewa sne e dedt os que ez eoutwa stea ndge tthee ngi ne er
s
tof oc usont hej ob. Thee ngl ne e rSa rgue dt ha tsc he dulepr ess ureo fte nros es ohi gh
thatt he yha dnoc hoi c ebutt oc utba c kqua l
itya s suranc ea nds ki pdoc ume ntation
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 149

GURE 5
FI -
9 Ti
m e
Nameandnumb
yourloopsto
er Rma
n
em
g
r+
W
o
r
k
incr
easediagram
cfar
ityandprovi
de

R
e
m
a
m
ng
Schedub
e
memor ablel
abels essur
e

tと≡
て二
Pr
forimport
ant

M
i
d
n
i
g
h
feedbacks.




鼻二C
o
m
+p

e
t
i
o
n
R
a
t
F
at
i
gue
ou
t
c
ti
v
i
t
yi
u

r
n
一.
Pro
du

oft he irwor k.The yc all


e dittheCo me rCut tingl oop( B2) .Thee nginee rsthe na ト
gue dthatc or nerc utt
ingl SSe l
f- defeatlngbe caus eitinc re asest hee rr
orr ate,whi c h
lea dstor e wor ka ndlowe rproduc ti
vltyi nt hel ongr un:" Ha s t
ema keswa st
e ,Hthe y
said,a nds che dulepr essurer isesf urther,le adingt os tillmo repr essuretoc utc or-
ne rs(loopR2) .
Thef ullmode li
nc l
ude dma nymor eloops( section5. 1pr ovi desac l
os elyr e-
late de xampl e;s eealsos ection2. 3).Thena me sgi ve nt ot hel oopsbyonegr oup
(engi ne e
r s)c ommuni catedthe ira tt
itude sandt her at
iona l
ef ort heirbeha viort othe
ma nage rsinac l
earandc ompe lli
ngwa y.Thec onve rsa t
iondi dnotde gene rateint o
adhomi ne ma r gume ntsbe twe e nma na gerss hout ingt ha te ngi neersJus tne edt o
ha vet heirbut tsk ickedande ngl neerSgr lplngt ha tge ttlngpr omot edt oma na ge me nt
turnsyourbr ai
nt olf
Tert
iliz
e r]-t hemodeofdi sc oursemos tc ommoni nt heo rga -
niz ati
onpr lOrtOt heintervent i
on. ParticlpantSS OOnbe ga nt ot alka boutt heBur nout
Loopki ckingl na ndthenonl ine arr el
ations hipsbe twe ens c he dulepr essure,ove -r
time, fa t
igue,a nde rr
or s
. Thena mesf ort hel oopsma dei te as yt or ef
ert oc ompl e x
chunksoff e edba ckstructure.Thec once ptsc apt uredbyt hena me sgradua ll
ybe ga n
toe nte rtheme ntalmode l
sa ndde cis
ionma kingoft hema na ge rsa nde nglne erSi n
t
heor ga niza tio
na ndledt oc ha ngei nde eplyI ng ra i
ne dbe ha vior s.
150 Pa
rtH To
olsf
orSys
temsTh
inki
ng

5.
2.5 ;
ndi
cat
e!n
lPOr
tantDe!
ays弓
1
1G訓J
Saきし
.∃
nks
De l
aysa rec ri
tic
alinc rea
tl
ngd y namics.De l
aysgl VeS ys
temsi nerti
a, c
a ncre a
tes o -

cill
ations,anda reo f
tenresponsiblefortrade-offsbe t
we e
nt hes hort-andl ong-un
r
efe ctsofpol ici
es.Yo urcausald i
agramss houl dincludedelayst hatarei mpo rt
ant
tothed yna michy pothesi
so rs
ig nif
icantrela
tivet oyourtimeho ri
zon.Ass howni n
chapte rll ,dela
ysa lwaysinvo lvestocka ndf lows truc
tures.So me ti
me si tisi
m-
portanttos ho wthe s
es t
ructur
e se x
plici
tlylnyo urdiagra
ms .Of ten,ho weve r,i
tis
suffi
c ie
ntt oindicatethepresenc eofat imede layl naC ausallinkwi thoute xpl
ic-
itl
ys howi ngthes tockandflows tuc
r ture.Figur e5-10showsho wtimed elaysare
representedi ncausaldiagrams.
Whe nt hepr l
CeO fagoo drises,supplywi lltendt oi
nc r
ease ,butofteno nlyaf-
tersignifi
c a
ntd elayswh i
lenewc apacit
yl SOrde redandbui l
ta ndwhi lene wf ir
ms
enterthema rket.Seea l
sothet i
mede laysintheBu rnoutandHa steMa kesWa ste
loopsi nFi gure5-9。

Exampl
e:Ener
gyDemand
Ther e sponseofga solines alest opr lCeinvo lve sl ongd e
lays .Inthes ho r
trun, gaso-
linede ma ndi squl teine las t
ic: ifpric esrise,pe o plec anc utd owno ndi scretionary
trlpSS O me Wha t,butmos tpe opl es t
illha vetod rivet owo rk, school,andt hes upe r
-
ma r
ke t.Aspe opler ealizet ha tp ri
c esa relikelyt os t
a yhiht
g heyma yo r
gan izec ar
-
poo l so rswi tcht opu bl ict rans po rt
a t
ion,i fiti sa lread yava ilable。Ove rtimehi gh
pr i
c esi nduc eo t
he rrespo ns es.Fir st
,c ons ume r s( andt hea ut ocompa nies)wa itto
se ei fga spr icesa reg oi ngt OS tayhi g he noug ha ndl onge no ughtoJ usti
fybuyi ng
orde signingmo ree f
fic ientc a rs(ape rceptua la ndde cisi
on- makingde l
ayofpe r
-

ha psaye aro rmo re).Onc epe opleha vede cide dt hatthepr icewon' tdro pba ck
downa nyt i
mes oo n,thea ut oc ompa niesmus tt hende sig
na ndbui ldmo r
ee ffi
c i
ent
ca rs( ade l
a yo fs everalye ars). Ev ena ftermo ree fi cientcar sbec o
mea vailable,the
va stma jOrlt
yOfc arso nt her oa dwi llbei neffic ient,o l
dermod elswhi cha reo nly
repl ace da sthe ywe a
ro uta nda redi scarded,ade layofa bo ut10ye a rs
.I fprices
stayhi gh,eve nt uallyt hede nsityOfs ettl
eme ntpa tt
e r
nswi l
linc r
ea seaspe ople
aba ndo nthes u bu r
bsa ndmo vec l
ose rtot hei
r jo bs .Altogethe r,t
het ota
lde layint he
linkbe twe enp r l
C eandd e ma ndf orga solinei ss ignificantl
ymo rethanad e cade.As
thes t
oc kofc ar so nther oa di sg radua ll
yr epl ace dwi thmo ree ffi
cientc ars,anda s
(pe rha ps)ne wma s
stra ns itro utesa rede signe da ndbui lt,hed
t ema ndf org a s
oline
woul df al
ls ubs tan t
ially-l o ng- r
unde ma ndi sq ultee l
as tic.Figure5- l lma kes
the sedi fferentpa t
hwa ysf o rthea djustme nto fga solinede ma nde xpli
c i
t.
Expl icit
lypor t
rayi ngt hema n yde laysbe twe e nac ha ngei np r l
Cea ndt he
resui ti
r.gc harlgei nde ma rl
dma ke site asiei
-tOS e ethewo rse -befor
e -
be t
terbe havior
ofe xpe nd it
ur eso nga s olinec aus edbyapr l
C ei nc rease.Thebo tt
o mo fFi gure
5- lls howst her e s
po ns eo fga so l
inede ma nda nde xpend iturestoahypo theti
c a
l

GURE5
FI -
10 P
ri
c
e S
upp
l
y
Repr
e sen
ti
ng
del
aysincaus
al
di
agrams
Cha
pte
r5 Ca
usa
lLoo
pDi
agr
ams 151

unant
lClpatedstepIncr
easeintheprlC
eOfgas ol
ine.Intheshortrungasoli
ne
demandi srathe
rinf
lexi
ble,s
othefi
rstrespons
et oanincr
easei
ntheprlCeOfgas
isani ncreas
ei ngasol
ineexpendi
tur
es ・Asthehi ghpriceper
sist
s,efici
ency

GURE5-
FI ll Di
f
fer
entt
imede一
aysi
nther
espons
eofgasol
i
nedemandandexpendi
t
urest
opr
ice
T Theshor
op: tr
unr esponset
ohigherpr
IC
eSisweak,whil
ethelongrunresponsej
ssubst
ant
ial
ast
he
st
ockofcar
sisgradua"yrepl
acedwit
hmor eef
fi
ci
entmode一s,andasri
f
estyl
eschange.
Bottom:Responset oahypot heti
calpermanentunant icE
PatedincreaseingasoH nepnce.Consumpt i
on
s一owlydecli
nesduet ot helongde一aysinad justingtheef f
ici
encyofau tomobi l
esandi nchanglng
settl
ementpat ter
nsandmasst r
ansi
troutes・Expendi t
uresthereforeimmedi atel
ynseandonl yIaterfaH
belowthei nit
ialI
evel:awor se-befor
e-bett
ert rade一〇ffforconsumer s.Ofcour se,asdemandf a川s,there
wouldbedownwar dpr essureonpnc e,pos siblylowenngexpendi t
uressti
llmor e,butalsodis
couragIng
furt
hereff
iciencyImpr ovement s.Thefeedbackt opncei sdeliber
atelylgnOredi nthediagram.

Gas
oli
ne
Ex
pen
djt es
ur

Di
scr
eti
onar
y
Expect
ed Demandfor
Short
一丁erm Gasol
ine
Pr
ice

CarPoo一
ingan
UseofExist
ing
d+
_.′ 常 erYear
p

+ MassTransi
t
Densi
tyof :I
- i
_ -
Sett
lementPatt
erns,
+ Deve60pmentofNew
MassTr ansi
tRoutes
E
bf
[
f"
ic
Vi
[
e
〉n
"c
Vyo
y〉f
Z
l
r o
Ef
ff
gai
r
es n-
n…y 即 car
somRoad
Market

Ti
me
152 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

impro ve me ntsg raduallyc utc onsumpt lOnOfga sol


inepe rvehiclemile,ande ven-
tual
ly,s ettleme ntpa tternsa ndma sstransi
ta vail
abilit
ywi l
la djusttored ucet he
numbe ro fvehic l
emi l
esd rivenpe ryear.Inthel o
ngrun, dema nda d
justment smo re
thano ffsetthep ri
cei nc r
e a
s eande xpendituresfall
. Fromthepo i
ntOfv iewoft he
consume r,thisisawo rs e-
be fore-bette
rs it
uati
o n.Thet i
mede laysandt hetrade -
o f
f
he
t ycr eatehe lpe xplainwhyi tha spr ovens odiffi
cult,i
ntheUni tedSta t
esa tleast
,
toincre asega sol i
net axe s.
Al thoug hthel ong-runbe nefi
tsout weighthes ho r
t-r
un
costs,eve ni nne tpre s
e ntva l
uet er ms,theyo nlybeg intoaccruea f
terma nyye a
r s
.
Gove rnme nto f
ficialsfo cusedo nt hene xtreelecti
onc ampa l
gnj udgethes ho r
t-un
r
coststobepo li
ticallyuna c
c eptable.Int um, t
he yma kethisjudg mentbe causet he
publici su nwillingtos a cri
ficeal ittl
etoda yforlargerbenefit
st omo r
row.

5
.2.
6 Va
ria
bleNa
mes
Van
'abl
eNamesShoul
dBeNounsorNounPhr
ases
Theva r
iablena me sinc ausald iagramsa ndmode lss houldbeno unso rno un
phrases.Thea c t
ions( verbs)arec apturedbyt hec a
usallinksc onnecti
ngt heva ri
-
ables.Ac ausaldia gr
a mc apt
urest hes t
ruct
ur eoft hesystem, notitsbehav i
o一 mO t
wha thasac t
ual l
yha ppenedbutwha twouldha ppenifot herva r
iable
sc hange din
variouswa ys.Fig ure5- 1
2S howse xampleso fgooda ndba dpr acti
ce.
Thec orr
ec tdiagrams tate
s:I fcostsris
e ,the npricerise
s( abovewha titwo uld
havebe en),buti fcos t
sfall,t
henpr icewillf all(be
lowwha titwo uldha vebe en)
.
Ad dingtheve rb" rises"tothed iag r
ampr e sume scostswi l
lonl yrise,biaslngthe
dis
c uss
iont owa rdsonepa tt
erno fbe havio
r( i
nna ti
on).Itisc o
nf usi
ngt otalko fa
decreaseinc os t
sr is
ingOraf allinpnC einc reases
-a r
epr lCeSrisl
ng,rislnga ta
fal
lingrate,Orf al
ling?

Van
r eNamesMustHaveaCl
abl earSenseofDi
rect
I
'On
Choos
ename sforwhicht
heme anlngO fanincr
easeordecreasei
scle
ar,va
ria
bles
tha
tcanbelarg
ero rsmal
ler
. Wit
ho utac l
earsens
eofd ir
e c
tionfort
hevaria
bles
youwil
lnotbeabletoass
ignme aningfull
inkpola
rit
ies.
Onthelef
tsideofFigur
e5- 13ne i
thervar
iabl
eha sac l
eardir
ect
ion:I
ffeed-
backf
romthebos si
ncrea
ses,doesthatme anyoug e
tmor eco mment
s?Arethese

FIGURE5-12 l
ncor
rect Cor
rect
Vari
ab一
ename s
shoul
dben ouns
ornounphras
es. /
//-
′ 一 、 、 -洩 + / 一′ 一 ー \ -
凍 +
Cos
tsRise Pri
ceRis
es t
Coss Pr
ice

FIGURE5 -13 l
ncor
rect Cor
rect
Vari
ablename s
shoul
dh avea
cl
ears en
seof
/ / 一一 、 、-≠ +
Feedback
Mental Prai
sef
r
r
1
0m

di
rect
ion. fromthe Mor
a一e
Att
itude t
heBoss
Boss
Ch
apt
er5 Ca
tl
Sa
lLo
opDi
ag
rams 1
53

GURE5
FI -
14 l
ncor
rect Cor
rect
Choosev ari
abl
es
whosenor mal
sens
eo fdirect
i
on r . r ・
i
sposit
i
v e. Cos
ts Losses Cos
ts Pr
ofi
t

/
T . r _
Cr
it
ici
sm Unhappi
ness Cr
it
ici
sm Happi
ness

comme nt
sfromt hebossgoodorbad?Andwha tdoesi
tme a
nf orme
ntalat
ti
tude
toinc
rease?Th eme a
nlngOftherightsi
deisclea
r:Mo r
epr a
ise丘.
omt heboss
boost
smo ra
l e
;lesspr
ais
ee r
odesi
t(thoug
hyo usho
uldpro
bablynotl
etyourself
-
est
eemd ependsomuc honyo u
rbossフopi
nio
n).

ChooseVan
l esWhoseNor
abl malSenseofDl
r
reCt
ionl
sPosl
'
ti
ve
Va ri
ablena mess houldbec hosens otheirnorma lsenseo fdir e
ctionispos it
ive.
Avo idtheus eofva ria
blename sconta
iningprefixesind i
cat
ingn egation(non, un,
etc.;Figure5-14).
Standa r
daccou ntl
ngPracti
ceisPro f
it-Re venue-Cos t
s ,sothebe t
terva r
i-
ablena mei sPro恥 wh i
chfal
lswhe ncostsris
ea ndriseswhe nc ostsfal
l.Likewise,
criti
cism ma yma keyouunha ppy,buti tisc onfusingt os peakofr is
ingun-
happlne SS;abet
terc hoic
eisthepos i
ti
veha pplneSS,Whi c
hma yf al
lwhe nyo ua re
criti
cizeda ndrisewhe ncriti
cis
md rops.Thought herea reo ccasionalexce p-
t
io ns,decreasi
ngnO nCOmpli
a ncewiththispri
nc i
plewi lldi
mi nishyo uraudience's
i
nc ompr ehensi
on.

5.
2,7 ■
首̀
i
ps紬rCaL
SSaFL・
C
10PDi
agr
am Layout
Tomaxi
mi z
etheclar
it
ya ndimpa
ctofyourc
aus
aldi
agr
ams
,yo
usho
uldf
oll
ow
someba
sicprl
nCi
ple
so fg
r a
phi
cdesi
gn.

.Us
1 ecur
vedli
nesfo
rinf
ormat
ionf
eed
bac
ks.
Cur
vedl
ine
she
lpt
her
ead
er
vi
sua
liz
ethefee
dbackl
oops
.
2.Ma
kei
mpo
rta
ntl
oopsf
oll
owc
irc
ula
rorova
lpa
ths

3.Or gani
zeyourd i
agramstomi nimizec r
ossedl i
ne s.
4.Do n'tputci
rcl
es,hexagons,oro t
hersymbo l
sa roundtheva r
iabl
esinc a
usal
diagrams.Symbolswi t
houtme anlnga r
eHc hartjunk"a ndseⅣeonl yto
clutt
erandd i
st
ract.
Ane xception:Youwi lloftenne edtoma kethestock
andflOws t
ructu
reo fasyste
me xpli
citinyo urdiagrams .I
nthesecasesthe
recta
ng l
esandvalvesaroundtheva ri
ablestellther e
ade rwhichar
es t
ocks
andwhi charef
lows -theyc onveyimpo rtantinforma t
ion(Seechapte
r6) .
5.I
ter
ate.
Sinceyouofte
nwo n'tk
nowwhata
llt
hevar
iabl
esandl
oopswil
lbe
whenyoustat
r,youwillha
vetore
dra
wyourdi
agr
ams ,
oft
enmanytl
me S,

t
ofindthebes
tlayout
.
1
54 Pa
rtI
I Too
lsf
orSys
tem sThi
nki
ng

FIGURE5 -15 r
fyouraudi
encewasconf
usedby
Mak ein
termediat
e
l
ink
cl
sex
ar
if
pl
yac
l
Ci
au
tt
s
o
aJ
Mar
/
-ー、
k
et
--も
ー Uni
t
re一a
ti
onship.
Share Cost
s

youmi
ghtmak
ethei
nter
medi
atec
oncept
sexpl
i
citasf
oll
ows:
Cumu一ati
ve
千 pr
oduct
ion +
+

Pr
oduct
ion
Vo一
ume
/./ メ Experi
ence 、 -\ -
Mark
et Uni
t
Share Costs

5
.2,
8 Ch
oos
eth
eRi
ghtL
eve
弓ofAggr
ega
tion
Ca us alloopd i
a gramsa r
ede si
gnedt oco mmu nica
tet hec entralf eedbacks t
uc
r ture
o fyo urdy nami chypo thesi
s ・Theya reno ti
n tendedtobede sc nptlOnSOfamode lat
thede t
a i
ledle veloft hee qua t
ions.Ha vi
ngt oomuc hde tailma kesithardt oseet he
o verallfeedba ckl oops tr
uctur eandho wt hed iff
erentlo opsi nte racLHa vingtool it
-
tled etailma ke sitha rdforyo uraudiencetog ras
pt hel ogl Ca nde va l
uatethepl au-
sibilit
ya ndr ea l
ismofyo urmode l.
I
fyo ura udi encedo esn' tgraspt hel o
gl CO fac a usa llink,yo usho uldma ke
so meoft hei nterme diateva riabl
esmo r
ee x plii
ct.Figu re5 -1 5s howsa ne xampl e.
Yo umi ghtbe lievetha tinyo urindustry,ma rketsharega insle adt olowe runitcosts
be causehi ghe rvol ume smoveyo urc ompa nydo wnt hel e ar
nl ngC ur
vef ast
er・The
toppa nelc ompr essesthisl oglCintoas lnglec ausall ink.I fyou raudienc efound
thatlin kc onfusing, yous houl ddisaggregatethed iagra mt os howt heste psofyo ur
reas onlnglnmo red etail
,ass howni nt hebo tt
o mpa ne l.
Onc eyo u' vec lari
fiedt hislog l
Ct Ot hes at
isfactio no fa ll
,youof t
enc a n
"c hunk"t hemo rede t
a i
ledr epresent
a t
ionintoas i
mpl e ,mo r
ea ggregatef or
m. The
simpl erdi agramt he ns eve
r sa sama rkerfort heric
he r,u nde r
lyi ngc ausalstr
ucture.

5
.2.
9 D訓11
号Pu モAe
Hh eLo甲信棚o
OmeL ar
geDiagram
Short-
ter
m me mo r
yc anhol d7±2c hunksofi nf
orma t
iona to nce・Thi sputsa
rat
hersharplimitont hee fecti
vesizeandc omplexit
yo facaus alma p・Presentl
ng
acomplexc aus a
lma pa l
la toncema kesithardtoseethe一oops ,
unde rs
tandwhi ch
∬ei mport
a nt,Orunde r
standhowt he yge n
e r
atethedynamics ・Re si
stthet empta
-
ti
ontoputa lltheloopsyoua ndyou rcli
entshaveidenti
fi
edint oas lng
l ecomp re
-
hensi
vediagr am.Suc hd iagramslooki mpressi
ve-My ,wha tal otofwo rkmust
havegoneint oit!Howbi gandc omprehensiveyourmode lmus tbe! -buta r
enot
ef
fecti
veinc ommuni ca
tlngWi thyouraud i
ence・Alarge,wal
l-fil
lingdia gr
a mma y
bepe r
fect
lyc ompr ehensibletothepe rsonwhod re
wi t,butt ot hepe oplewith
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 155

whom t hea uth


o rsee
kst oc ommuni ca
te ,i
tisindi st
inguishablefrom aJ acks on
Po l
lockandc onsid
erablylessvaluable,
Howt hendoyo uc ommuni cat
et herichfeed
ba cks tr
uctureo fasystemwi thout
oversi
mpl i
fying?Buildupyo urmode lins t
ages,wi t
has eriesofs mallerca us a
l
loopd i
agrams .Eachdiagrams houldc orres
pondt oo nepa r
toft hed ynami cs tory
beingtold.Fewpe opl
ec anunde rst
andac omple
xc a usaldiagramunl esstheyha ve
ac hancetodi g es
tthepl eCeSOnea tat i
me.De velopas epa r
atedi a
gr amf or
eachimpo rt
antloop.The s
edi a
g r
amsc anhaveen oug hd et
ailinthemt osho whow
theproc es
sa ctual
lyo perat
es.The nc hunkt hed ia gramsi ntoas i
mpl er,hi gh
levelovervi
ewt oshowhowt heyi nter
actwi t
ho nea nother.
I npresenta
tions,bui ld
upyou rd i
a gr
am piecebypi ecef r
o mt hechunks( s
e esections5.4a nd5. 6f or
examples).

5且 10 Maket
heGoa!
SofNegat
iveLoopsExpl
ici
t
Allne gativefeedbackloo psha vegoa ls
.Goa lsarethed esir
eds t
ateofthes ys t
em,
anda llne gat
iveloopsfunc t
ionbyc ompa rl
ngthea ct
ua lstatetot hegoal,the nini
-
tia
tlngaC O汀eCti
vea cti
o ni nresponsetothed iscrepanc y.Ma ket hegoa lsofyou r
nega t
ivel oopsexplici
t.Fi gure5 -
1 6showst woe xa mpl es.Thet o ppanelsho wsa
nega t
ivel oopaffec
tingt hequa li
tyo fac ompa ny'sprod uct:thel owertheq uali
ty,
themo req ua
lit
yimpr ove me ntprogramswi llbes t
arted,a nd(p resumably)t hede-
fic
ienc i
e sinqual
itywi l
lbec orrec
ted.Ma kinggoa lse xpli
c i
te ncouragespe opleto
askho wt hego a
lsa refo r
me d.Thegoa lsinmos tsys t
e msa r eno tgi
ve ne XOge-
nous l
ybuta r
ethems elv
e spa rtofthefeedbacks t
uc
r ture .Goa l
sc anva r
yo ve rtime
andr espon dtopressuresint heenvironme nt.I
nt hee xampl e,wha tdet
ermi nesthe

GURE5
FI -
16 I
ncor
rect Cor
rect

+P
r
o
du +P
r
o
du
c
t D
e
si
r
ed
Mak ethegoal sof
n
e
ega
xpH
t
i
dt
v
el
.
Humanagen
oops

c
yor
O
u
al
i
y c
t
t
O
u
al
i
t
y\、
.
-;
P
_-
-
r
o
Q
u
d
u
i
a
c
t
y
t i
i
l
naturalprocesses
cande
goal
Top:
s・
Th
t
er min

egoal
e

of
(
す真土
QuaMt
y
(
?'Quali
ty
主王
Qual
Shor
i
t
f
t
y
aH

theloopIS 日
mprovement I
mprovementT
t
f{-
determinedb y Pr
ograms Pr
ograms +
man agemen t
decisi
on
. Coff
ee Room
Bot
tom.
・ Temper
atur
e Temperat
ure
Th elawsof
thermodynami
cs
determinet
hegoal Temperat
ure
Di
ff
erence
oftheloop.
156 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

desiredl evelofpr od uc tq uality?TheCEO' se dict?Be nc hma rki


ngs t
ud i
e sofc om -

petitorq uali
ty?Cus tome rInpu t?Thec ompa ny' sownpa stq ualit
yle vels?Wh enthe
goa lise xplici
tt heseq ue st
ionsa r emo relike lyt obea ske da ndhypo the sesabout
thea nswe rsc anbeq uic klyi nc or
po r at
e di nt hemod el
.
Ma kingthegoa lsofne ga ti
vel o opse xpl icitise s
pe cia ll
yi mpor tantwhe nthe
loopsc aptur
ehuma nbe ha vior・Buto fteni tisi mpo r
tantt or epresentgoa lsexpli
c -

it
lye ve nwhe nt hel oopdoe snoti nvol vepe o plea tall・Thes econde xa mpl epo r
-
tr
ayst hene gativef T
ee d
ba ckbywhi chac upofc offeec ool stor oom t empe ratur
e.
Ther a teo fcooling( ther atea twhi c hhe a tdi fus esf r
omt hehotc ofe etot hesu r
-
round inga ir
)i sroug hlypr opo rti
o na ltot hed ife r
e ncebe twe e nthec ofe et emper-
at
ur ea ndr oomt empe ra t
ur e・Thec oo lingp roc essstopswhe nt hetwot empe rat
ures
ar
ee qua LTh isba siclawo fthe r
mod yna mic si sma d eclea rwhe nthegoa lisshown
explicitly.
The rea ree xcept l
OnSt Ot hepr lnC ipleo fs howi ngt hegoa lsofne gativeloops.
Co nside rthede athr atel oo pi nFi g ure5- 1. Thegoa loft hede a
thr ateloo plSim-
pl
ic i
t( ande qua ltoz ero: int hel ongr un, wea reallde ad). Yo urmode lssho ul
dno t
explicitl
ypo rtrayt hegoa lo fthed e a t
hl oo po rthegoa lsofs imi l
arde caypr oc
e s
ses
sucha st hede preciationofc apitale qul pme nt.

5.
2.ll a
)isモi
E
lguishbeモ
W・?enA・7
号l
Jah?
nd
PerceivedCondi
tions
Of t
ent herea res i
gni fi
cantdi f fer
e nc esbe twe e
nt het rues tateofa fa irsa ndt he
percept ionOft ha tstatebyt hea ctorsi nthes ystem. The rema ybede laysc aus edby
reportlnga ndme asureme ntpr oces ses.The rema ybenoi se,me a sure me nte rror,
bias,andd is
tor t
ions ・Intheq ua li
tyma na geme nte xampl es howni nFi gur e5- 16,
therema ybes ignificantde laysi na ssess l
ngq ualitya ndi ncha ngingma na ge me nt's
oplniona boutpr oduc tqua li
t y・Se pa ratlngpe rceive da nda ctua lcondi tionshe l
ps
promptq uestionss uc ha sHowl ongdoe si ttaket ome asurequa lity?Toc ha nge
ma nag eme nt'so plniona bo utqua litye ve na ft
e rtheda t
aa rea vailabl e?Toi m-
pleme ntaqua lityImpr oveme ntprog ra m?Tor ealizer esult
s?Be side sthel o ngt l
me
delays, therema ybebi asint her epo rtingS ystemC ausingr eportedqua lityt odi fe r
systema ticall
yf r
om qua li
ya
t se xpe rienc edbyt hec ust
o me r.Cus tome rsdo n'tf il
e
wa r
rant yc laimsf ora l
lpro blemso rr epo rta llde fectstothe irsa l
e sr epr ese nta tive.
Salesa ndr epa l
rpe rsonnelma yno tre po rtallc ustome rco mpl aintst ot heho me
Offi
c e
. The rema ybebi asins e niorma na g eme nt'sq uali
tya ssessme nt be caus es ub-
ordinate sfilt
ert hei nfo r
ma tiont ha tre ache sthe m・So mea utoe xe cut ive sa repr oI
videdwi ththel atestmode lsfo rtheirpe rsona luse ;thesec arsa r
ec areful lys e lected
and丘.e que ntlys ervicedbyc o mpa nyme c hanic s
. The irimpr essi
onoft heq ua li
tyo f
he
t i
rf i
r m' scar swi llbeh ighe rtha nt hato fthea ve ragec ustome rwhobuysof fthe
lotandke epst hec arf or1 0ye ars.Thed iagram mi ghtber evise da ss howni n
Figure5- 17.Thedi ag r
am now s howsho w ma na geme nt,de spltegoodi nten-
t
ions ,ca nc omet ohol dag ros slye xa gge ratedvi ewofpr oductqua li
ty ,a ndyoua re
we l
lpos it
ione df oradi scussiono fwa yst os hor t
e nthed elaysa nde limi na tet he
dist
ortio ns.
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 157

FIGURE5 -17 Biasin


Disti
ngui
sh Report
ing
be

c
tweenac
andp
ondi
er
t
i
c
ei
on
t
ual
ved
s.
Syst
em
+ ㌔.
Repor
ted Management
/ /
座 軒 Product Bi
asToward
Pr
oduct

F
+
Qua日t
y HighQual
it
y
QuaHt
y
+ '
Management


Percepti
onof
ProductQuaMy Desir
ed
Product
.
i_ Oualit
y
Quali
ty
l
mprovement 誓ua!i
_
ty. J
Shortfal
l
pr
ogr
ams ㌣ 車 重 「

5.
3 PROCESSPoINT:
DEVELOPI
NG CAUSALDI
AGRAMSFROM r
NTERVI
EW DATA
Muc ho ftheda taamode lerus estod ev e l
o pad yna mi chy po the sisc ome sf r
o mi n-
tervie wsa ndc onve rsa t
io nswi thpe opl ei no r
ga niz ations ・The rea rema nyt ech-
nlq ue Sa vailabl etoga the rda taf romme mbe rso fo rga niza tions ,inc lud i
ngs urveys,
interv iews , pa rt
iclpa ntO bs erva tion, arc hiva lda ta ,a nds oo n・ Sur ve ysge nera l
lydo
no ty ieldda tariChe noug ht obeus efuli nde ve l
o pl ngS yste md yna mi c smod els.I
-n
tervie wsa rea ne ffT
ectiveme thodt oga the rda taus e fuli nf ormul atingamod e l
,e i
-
therc onc eptua lo rfわr ma l .Se mi struc t
ur e dint ervi ews( whe ret hemode lerha sas et
ofpr ed efine dq ue stionst oa skbuti sf r eet od e pa rtf r
omt hes c riptt OPur suea V-
enue so fpa rticula rinte r
e st)ha vepr o ve nt obepa rt
i cularlye f
fe ctive.
Inte r
vi ewsa rea lmos tne ve rsufi cienta lonea ndmus tbes u ppl eme ntedby
othe rs o urce so fda ta ,bo thq ua l
itativea ndq ua ntita tive. Pe opleha veonl yal oc al
,
par ti
a lunde rstandi ngoft hes ys t
em,S oyo umus ti nt ervie wa llre leva nta ctors,at
mul t
ipl el eve ls,inc ludingt hos eo ut sidet heo rga ni z at
io n( cus tome rs ,Suppl i
e rs
,
etc.). Intervi ewda tai sr ich, inc ludingd escriptionsofde cisionpr oc es ses,internal
po lit
ic s,attributionsa bo utt hemo ti
ve sa ndc ha ra cte rsofo thers ,andt he oriestoe x-
plaine ve nts ,bu tt
he sed ife rentt ype sofi nfo r
ma tio na remi xe dt oge the r.Pe ople
bo thk no wmor et ha nt he ywi llt ellyo ua ndc a ni nve ntr atlona lesa nde veni nc i
-
dent st oj ustifyt he i
rbe liefs, pr ovidingyo uwi th" da ta"t heyc an' tpos si
blykno w
(Ni sbe ttandWi lson1 977 ).Themo de lermus ttria ng ul at
ebyus inga sma nys o urces
ofda taa spos sibletoga ini ns ightint ot hes truc t
u r eo ft hep roblems i
tua tiona ndt he
dec isionpr oc esseso fthea cto rsi nit.Ane x tens ivel itera
tur epr ovi de sg uida ncei n
techn iq uesf o rqua litat
iveda tac ollec t
io na nda na lys is ;See ,fore xa mpl e ,Ar gyrlSet
al.( 198 5 ),Emme r s
one ta l.( 1995) ,Gl asera ndSt r aus s( 196 7),Kl eine ra ndRot h
(199 7) , Ma rc he ta l
.( 1991 ), Mo recro fta ndSt erma n( 199 4) ,Va nMa ane n( 1988),
andYi n( 1994) .
158 Pa
rtI To
I olsf
orS
yst
emsTh
ink
ing

Onc eyou' vedoneyouri nterviews ,youmus tbea blet oe xtra ctt hec aus al
struc tureoft hes ys t
emf rom t hes tat
eme ntsoft hei nte r
vi ews ubj ects.Fo rmul a te
vari ablena me ss ot hatthe yc o rr
espondc lose lyt ot hea ctualwor dsus e dbyt hepe r-
sonyoui ntervi ewe d,whi les ti
lladhe r
ingt ot hepr l
nC ipl esf orpr ope rva ri ablena me
sele ctiondes cribe da bove( nounphr ase s,ac leara ndpos itives enseofdi re cti
on) .
Ca us all inkss houl dbedi rec tl
ys upporte dbyapa ssagei nt het rans cript. Typi cally,
peopl ewi l
lnotde scri
bea llt helinksyouma ys e ea ndwi llnote xpl icitlyc lose
ma nyf ee dba ckl oops .Shoul dyoua ddt hes ea ddi t
iona llinks ?I tde pe ndsont he
pur pos eofyourdi agra m。
Ifyoua ret rylngt Or epr esentape r SOn' sme nt almode l,youmus tnoti nc l
ude
anyl inkst ha tc annotbegr ounde dint hepe r son' sowns t
a teme nt s.Howe ver,you
ma yc hoos et os howt hei nitialdiagramt ot hepe rs ona ndi nvi tehi morhe rtoe lab-
orateo ra dda nymi s
slngl inks .Peoplewi llof tenme ntiont hemot iva ti
onf orade-

cisiont he yma de,Wi tht hef eedbacke ffectont hes ta teoft hes ys temi mpl ici
tly
unde rstood. Fore xa mple ," Ourma rkets harewa ss lippi ng,S OWef iredt hema r
ke t-
1ngVPa ndgotour selvesane wa da ge ncy.HI mpl ic itint hi sdes crlptlOni st hebe -
lie
ft ha tane wVPa nda ge nc ywoul dl ea dt obe ttera dsa nda ni nc rea sei nma rke t
shar e,c los i
ngt hene ga t
ivel oo p.
I fthepur pos eofyouri nte r
viewsi stode velopagoodmode loft hepr oblem
sit
ua tion,yous houl dsuppl e me ntthelinkss ugges tedbyt hei ntervie wswi thot he r
datas our c ess ucha syourowne xperienc ea ndobs erva ti
ons ,archiva lda ta,a nds o
on.Ⅰ nma nyc ases ,youwi llne edtoa dda ddi tiona lc aus allinksnotme ntione di n
thei nte rviewso rothe rda tas ources・Whi les omeoft he sewi l
lr epre s
e ntba sicphys -
icalr elaions
t hi psa ndbeobvi oustoa ll,othe r sre qul rej ustificationo re xpl ana t
ion.
Yous houl ddr aw ona lltheknowl edgeyouha vef rom youre xpe ri
e nc ewi tht he
syste mt oc ompl e tethedi a gram・ 1

Pr
ocess垂
m町OVen
頂門号
Thef oll
owlngtwoquotesa r
ea ct
ualint
e r
viewtranscr
lPt Sdevelo
pedinfieldwork
carr
iedouti nanautomobilecompa nyintheUni te
dSt a tes
.Thema nagers,fr
om
twodi f
fere
ntcomponentplantsi
nthes a
medi vis
ionoft hec ompany,desc
ribewhy
theyieldofthei
rli
neswa spersi
ste
ntlylowa ndwhyi tha dbe ensodif
fi
culttoget
processimprovementpr
og r
amsof ftheground(Repenni nga ndSter
man1 999):
Inthemindsoft
he[ ope
rati
onsteamleade
rs]t
heyhadtohitt
heirpackcount
s[da
il
y
quotas
]・Thi
sme a
ntifyouwe r
eha vi
ngaba ddayandyouryie
ldha dfal
le
n.‥y ou
hadtorunli
kecrazytohityourta
rget
.Ⅵ)uc o
uldsay
,=Youarema king20%
gar
ba g
e,sto
ptheli
rleandfi
xth epr
obler
r,
l"ar
idt
heywo ul
dsay,HIcar
l't
hiti
rl
y
packcountwit
houtrunnl
nglikecraz
y.HTheycoul
dn e
vergetaheadofthegame.
-Man
age
ratPl
ant
A
Supe
rvis
orsne
verhadt
imetomakei
mprove
ment
so rdopre
ven
tiv
ema i
nte
nance
onth
eirl
ines-・the
yhadtospe
ndal
lth
eirt
imeJ
usttr
ylngt
Okeepth
elin
eg o
lng,

i
Burc
hil
landFi
ne(
1997)i
l
lus
tr
at
eho
wca
usa
ldi
agr
amsc
anb
ede
vel
oedf
p romi
nt
er
vi
ewd
ata
i
napro
ductde
velo
pment
cont
ext
.
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 159

b
utthi
smean
titwa
sal
waysi
nasta
teoff
lux・ Hbec
auseev
e r
ythi
ngwass
oun
pre
-
d
ict
abl
e・I
twasaki
ndofs
nowba
lle
ffe
cttha
tjust
keptg
ett
lngworse.
-Su
pe7
Vis
orat
Pla
ntB

De vel
opas lngleca usaldiagramc apturlngt hedyna mi c
sdes cr
ibedbyt hei nter-
views.Na meyo urloo psusingt em sf
r romt hequot eswhe repossi
ble.Expl a
ini na
paragraphortwohowt heloo psc apturet hedyna micsdes cri
bed,Buildyourdi al
grama roundtheba sicphysicals t
ructures howni nFi gure5- 1
8.TheNe tThr ough-
putofapr oces
s(thenumbe rofus ablepa rtsproducedpe rtimeperiod,fo
re xampl e,
thenumbe rofus ablepa r
tsproduc edpe rday)e qualsGr ossThroughput(thet otal
numbe rproducedpe rtimepe riod)mul t i
pliedbyt hepr ocessYie
ld( t
hefracti
onof
grossthroughputt hatpa ss
esi nspectiona ndi sus able).Ther ema i
nder,Gr os s
Throughput* (1IYi el
d),arede fect
ive.

+ Net

Gr
oss -√
一㊥ Throughput
Thr
oughput

5.
4 CoNCEPTUAuZATJ
ONCASESTUDY:
NG Yo
MANAGI uRW oRKLOAD
Thissecti
onil
lust
rat
es血eus eofc ausa
ldiagr
amstomode la
ni s
sue・Theexa
mple
showshowc ausaldi
agrammlngC anbea na
idtothedevelo
pme ntofadyna
michy-
pot
he s
is,al
ongwi t
hidenti
fyi
ngva ri
ablesa
nddeveloplngarefT
er
encemodeshow-
1ngthedynamicsofthevaria
blesovertherel
eva
nttimehor i
zon.

5.
4.1 Pr
obJ
em Def
ini
ti
on
Cons iderthepr ocessofma na glngyourWOr kloa d. Youmi ghtbea ne nglne eri na
produc tdevelopme nto rgani
za ti
on, ac onsultant,oraCEO. Toke epl tC OnC r
ete, foI
cusonas tudentma na ginghisorhe rwor kload.As tude nt(imagineyour s
e l
f)mus t
balanc eclas
se sanda sslgnme ntSWi tho utsidea ctiviti
es ,ape r
sonall i
fe,a nds le ep.
Duringt hes eme st
eryoua tt
endc la
sse s,dot her ea dings ,a
ndha ndi na sslgnme ntS
asthe ya r
edue, atleastoc cas
i onall
y. Yo upr obabl yt r
yt owor kha rde rifyout hink
yourgr adesar elowe rthanyoudes irea ndt akemor etimeof fwhe nyoua r eslee-p
deprive dandyo ure nergyl e
ve lfall
s .The rea retwoba sicpoli
c i
esyouc anf ollow:
(1)Thea nts t
r a
tegy一me verputof funt ilt omor row wha tyouc a ndot oday;or
(2)thegr ass
hoppe rs t
ra t
egy-ne verdot oda ywha tc anbeputof funt iltomo rrow.
Thea ntwor kss teadil
ythr oughoutt hes e mes t
e ra swor kisa ss
igne da ndne ve r
buil
dsupal argeba cklogofa sslgnme ntS. Asar e sult,thea ntavoidst hee ndofs e-
meste rcrunch,ke e
pst hewo rkwe ekunde rc ontrol,a ndi sabletos taywe llres ted.
Beca usethea ntge t
se noughs leep,produc t
ivityi shi gh,andt hea ntha splentyof
160 P
art
IIT
ool
sfo
rSy
st
em s
Thi
nki
ng

ti
met opartlCl
patei no uts
idea c
tiviti
es.Thea nt
'sgradesimprov esteadilythrough-
outthet erm.
Theg rasshop per,inc ontrast,de f
erst hewo rkunt i
lthel as
tmi nute.The
grassho p
pe r'
swo rkwe ekisl owa tthebe ginnlngOfthet erm,providinglo t
soft i
me
forpa rie
t sa ndo utsidea c
tiviti
es. Theg rasshopperc anstayreasonablywe l
lrested
desplteahe avys oc ia
ls che dulebe causet hewo rkwe eki sl
ow.Butbe ca
uset he
grassho p
pe rdo esn'tdot hewo rka sfasta sitisasslgned,theas s
lgnme ntba ckl
og
stea
d il
ybu ildsu pi Eventually,it'
sc runcht ime,andt hegrasshoppers tart
sputting
inlongho urs,perha pspul l
ingaf ewa ll-
ni ghte
rs・Un fort
unately,ass le
e psuffers
,
energya ndp roduc ti
vityfall.Ther ateandq ua l
it
yo fwo rksuff
e r
s・Gra desplumme t
,
andt heterme ndsbe foretheg rasshopperc anfinisha l
lthewo rk,pe rhapsleadi
ng
t
heg r ass
ho ppertopl ea dfore xtensionsfromt hef acult
y.

5且2 E
dent
i菅
y岳mgKeyVar
iab暑
es
Thedesc
rlpt
lOnabovesuggest
sse
ver
alva
ria
ble
simpor
tantinamode
lofs
tude
nt
workl
oadma na
geme n
t(unit
sofmeas
urea
regiv
eninpa
renthes
es)
:
Ass
ignmentrat
e:ther
atea
twhi
chpr
ofe
sso
rsa
ssl
gnWO
rkt
hro
ughoutt
he
t
erm(ta
sks/
week).
Workcompleti
onr at
e:therat
eatwhichta
sksarecomple
ted(ta
sks/
week).
Assi
gnmemtbacklo
g:thenumbe roft
askst
hathavebeenass
lgnedbutnot
ye
tcomplet
ed(t
asks).
Grades
:thegr
aderecei
ve df
orwo r
khandedin(011
00scale)
.
Workwee
k:t
henumbe
rofho
ursspe
ntonaca
demicwor
k,i
ncl
udi
ng
c
las
ses
,re
adi
ng,
homewor
k,pr
oje
cts
,et
c.(
hours
/wee
k).
Energ
yle
vel
:meas
ure
showwellr
est
edt
hes
tud
enti
s.Ar
bit
rar
ysc
alef
rom
O11
00%wherel
OO% -ful
lyr
est
edand0-comat
ose
),
Othervar
iabl
escoul
dbeadded,butt
hissetprovi
desare
aso
nabl
est
art
lngPO
lntf
or
co
nc ept
ual
izat
ionofthef
eedbackst
uc
r tur
egove r
nlngt
hedyna
mics.
Asyoupro-
ce
e d,yo
uma yfindyouneedtorevi
sethelis
t.

5.
4.3 DeveB
opmg昔
heRe骨
eremeeMode
Figur
e5-19tr
a ns
lat
esthewrit
tendescrl
ptl
OnSOftheant'
sbehavi
ori
ntogra
phi
cal
fo
rm( Fi
gure5-20showsthegr
asshopperst
rat
egy)・The
segra
phscons
tit
utet
her
ef-
er
encemo dechara
cter
izl
ngtheproblem.Somei t
emstonote:

.Thet
1 imeho
riz
oni
sex
pli
cit
lys
tat
ed.
Her
e,t
hes
eme
ste
ris1
3we
eksl
ong.
2.Seve
raldi
ff
erentg
raphsareus
edtoavo
idclut
ter
.Thet
imea xe
sofeac
h
gr
aphareal
ignedsotha
ttheti
mingOfeve
ntscanbedi
rec
tlycompa
red.
3.Var
iabl
eswit
hthesa
meuni t
sarepl
ott
edont
hesameaxis
.Fore
xample
,the
as
slg
nme nta
ndcomple
tio
nr a
tesar
ebothme
asu
redinta
sks/
weekandar
e
pl
ott
edtoget
her
.
4.Yo
udo n'
tne
edqua
nti
tat
iveda
tat
ocapt
uret
hedynamicsi
nther
efer
enc
e
mode
s.Whennumer
ica
ldataa
reuna
vai
labl
eyo
us houl
dest
imat
ethe
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 161

GURE5
FI -
19
Ref
eren
cemode
f
ort
hean ts
trat
egy

qa
aaき
Jds
とSe1
Assi
gnmentRat
e Wor
kCompl
eti
onRat
e

Ti
me(
weeksoHhesemest
er) 13

Assi
gnmentBack一
og

Ti
me(
weeksoft
hesemest
er)
(
葛8

(
㌔ ooTO)l
mJ

(
ooL・
S m OLi)竜a き

0)SaPeJ
a^a1 ^
6J
9
auu

0き
0

Ti
me(
weeksoft
hesemes
ter
)

behavi
o roft
heva r
iabl e
sf romt hewr i
tt
endescr
lPt
10na ndot he rqual
it
ati
ve
inf
orma ti
on.Scal
esa ndr oug
h ma gnit
udesar
eprovidedwhe repos s
ibl
e,as
theyarefort
hewor kwe ek,g rades,andener
gylevel・Ofc ours e,when
quanti
tati
vedataarea vai
l a
ble,血e yshouldbeused.Butdon' tomi t
import
a ntva
ria
bless i
mpl ybe causetheyhaven'
tbeenme asure dyetor
becausethedat
aa r
e n'treadil
ya vaila
ble.Animport
a ntgoaloft hemodeli
ng
162 Pa
r IT
tI o
olsf
orS
yst
emsTh
ink
hg

5,8舶 脚

a
qa Jvta
q Jdsse1

Ti
me(
week
soHhes
emes
ter
) 1
3

Ti
me(
week
sof的esemest
er) 1
3
1
o
(

(
竜 aNV

o

oL
(
ooL・ S 9
Ener
gyLe
vel
S JnOu)qaaNtU OJ


0)la^ 6
0 )
、-I
Gr
ades

a1


ー \
aP eJ
^
Lau o





、\
u
0 VL

0 Ti
me(
week
soHhes
emes
ter
)

proces
sistheident
ific
a t
ionofvariabl
esthatshouldbeme asure
ds othe
neces
saryemplrlCa
lwo rkc anbed one.
5.Thereshouldbeaba si
sint hedata(numerica
lorwr it
ten)foreac
hf eat
ureof
there
ferencemode .
Fo rexample,heg
t r
apho ft
hea nt
'sg r
adesri
sesbec a
use
thedescr
lpt
lOnOfthea ntst
r a
teg
ys tat
esthatt
hea nt'
sgradesimprove
ste
adil
ythroughouttheterm. Li
kewi s
e,fort
heg rass
hopperthe"terme nds
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 1
63

beforet
hegras
shopperca
nfini
shal
lthewor
k"sot
heass
ignme
ntba
ckl
og,
thoughfal
li
ng,r
ema i
nsposi
ti
veeve
na st
hete
rmends
.
6.Thema gnitudesandtimlngOfva riabl
ess houldbec ons i
ste
ntwi thyour
n Owl
k edgeoft hesysteme venifthedes c
r l
PtlOna vailabl
edoe snots peci
fy
thesefeatures.Detai
lsma tt
er.Forexampl e, c
ons iderthegr ass
ho pper
str
ategy. Thewor kcompl eti
onratemus tde pendont hes t
udent'swor k
efort(wor kwe ek)
,sot hesemovet ogether.Howe ver,becausee nergyand
productivltyarefal
li
nga ttheend, t
hec ompl eti
onr a
tedoesnotr is
ea smuch
asthewor kwe e
kduringt heendofs eme ste
rc runc h.Toma ket hiseven
mo reobvi ous,youmi ghtdefi
netheva riablePr oductivit
ye xpli
citl
y( t
ry
sketchi
ngi tsdynamics血.omt hede scr
ipti
ona bove )・
7.Makes ur eyourgr a
phsa reconsis
tentwi t
ha nys tocka ndflowr el
a t
ions hi
ps
a
mongt heva ria
bles.Sincethea s
slgnme ntba c
kl ogacc umul atest her ateof
as
slgnme ntSlessther at
eofwor kc ompletion,itmus tber islngWhe neve r
t
hea sslgnme ntrat
ee xceedsthecompl eti
onr ate,andvi ceve rs a.The
r
elat
ions hi pbetwe e
nt hebacklogandi tsf
lOwsi smos tc lear
lys eeni n
t
heg rass hopperstrategy.Untilweek1 0,thea s
s l
gnme ntr atee xc eedst he
c
ompl e
tionr at
e,sotheba ckl
ogbui ldsup. Atwe e k10, theg ras s
hoppe r
i
sha ndingl nWOrkj ustasfastasne wwo rki sasslgned, andt heba cklog
r
eache si tspeak.A洗e rwe ek1 0,t
hec ompl et
ionr ateexc eedst hea sslgnme nt
r
atea ndt heba cklogf al
ls.

5.
4.4 1
3eveE
opi
ngt
heCausa=〕i
agr
ams
Ne xtyoumus tus ethede scrlPtlOnO fthes ys tema ndr efe r
e nc emode st ode velopa
caus alma poft hef eedba ckpr oc ess esyoube l
ievea r ere s
pons iblefo rthedyna mi cs.
Cons iderFi gure51 21・TheAs signme ntRa teisa ssume dt obee xoge nous '
.Onc e
as tudentha ss l
gne dupf oras e tofc ours es,thea ssignme ntra t
ei sde termi ne d・
Cl assescans o me t
imesbedr o ppe d, butthi spos sibi litylSI gno redf ornow. TheAs -
slgnme ntBa c klogl Si ncreasedbyt heAs signme ntRa tea ndde creas edbyt heCom-
pletionRa te.Compl e ti
onRa te( tasks/we ek)i sWor kwe e k( hour spe rwe ek)t ime s
Produc ivi
t ty( tasksc ompl etedpe rhourofe ff
o rt)t ime st heEfor tDe vote dt oAs -
slgnme ntS・E恥 r tDe votedt oAs signme ntsi sthee 肋r tputi nbyt hes tude ntc om-
pa r
e dtothee fo rtrequi redtoc ompl et
et hea sslgnme ntWi thhi ghqua lity.I fwo rk
pressurei shigh, thes tudentma yc hoos et oc utc or ne rs,ski ms omer eadi ng,s kip
classes,orgl Vel essc ompl etea nswe rst ot heques tionsi na s sl
gnme ntS .Fo re xa m-
ple,ifas tude ntwo rks50hour spe rwe eka ndc a ndoonet a skpe rhourwi thhi gh
qua l
itybutonl ydoe sha lfthewor kea c ha sslgnme ntr equi resf oragoodj ob,t hen
thec ompl et
ionr atewoul dbe( 50) (1)(.
5)-25t aske qui vale ntspe rwe ek.
Wor kPr es surede terminest hewor kwe eka nde for tde vot edt oa sslgnme ntS・
Wo rkpr es s
ur ed epe ndsont heas signme ntba ckl oga ndt heTi meRe ma inlngt O
compl e
tethewo rk:Thebi gge rt heba cklogort hel esstimer ema inlng,t hehi ghe r
thewor kwe ekne edst obet oc ompl etet hewor kont i
me.Ti mer ema inl ngl SOf
cour sesimplyt hedi fe re
nc ebe twe e ntheDueDa tea ndt hec urrentCa lenda rTi me.
Thet womos tba sicopt i
onsa va i
labl etoas t
ude ntf a cedwi thhi ghwor kpr essure
aret o(1)wo r kl onge rhour s,thusi ncrea si
ngt hec ompl etionr atea ndr educ ingt he
164 Pa
rtI
I Tool
sfo
l-Sys
temsThi
nki
ng

Fl
GURE5-
21 Bas
icc
ont
rol
loop
sfort
heas
sign
men
tbac
klog

Ass
Egn∑ent
a . -\遠
Assi
来′
gnment
′一一
\ 二 ▲讐 禁
Comp一
eton +
i
Ca一
endar
Ti
me 、<
+ Time
_

emai
ning\ ヽWo
l.Back
lo
-
=二十
g
= -=
rk
Pr
essur
e
Pr
oduc
tivi
ty
\-
、嬢t
f
喜i
o
s
r!
i
冨害
v
mo
e
t
喜T
s

Wor
kweek

bac klog( theMi dnig htOi lloopBl ),o r( 2)wo rkf asterbys pendingl es stimeo n
eacht ask, spe edingt hec o mpletionr atea ndr educingt heba ck l
og( theCo rnerCut -
ti
ngl o opB2) ABot ha rene gati
vef eed ba ckswhos egoa li stored ucewo r
kpr e s
sure
toat ol era blel evel.
Howe ve r,eacho fthesene gativef e ed backsha ssidee f
fectsICo ns i
de rFi gure
5-22. Sus taine dhig hwo rkwe eksc utint os leepandt hes ati
sfactiono fothe rne eds
(eating, e xe rcise,huma nc ompa nionshi p, etc・
),causingt hes t
ud ent'sEne rg yLe vel
tof all.Ase ne rgyle velf al
ls,sotoodoc o ncentr
ationa ndf o cus.Er rorsrise .Pro-
duc ti
vi tydr ops ,reduc ingthec ompl eti
o nr ate-at ireds t
udentmus ts pendl onger
ha
t nawel l -restedo net oc ompleteat a skwi thag l
Ve nle velofq ualit
y ・Asthec om-
pletionr atef alls,t
heba c
klogr ema inshi g herthani two ul dotherwi sebea ndwo rk
pres surei nt ensifies,l e
a di
ngt os t
illhi ghe rwo rkwe eksa nds ti
lllowe re nergya nd
prod uc tivity・I fthes elf-r
einforclngBur no utloop,Rl ,domi natest heba l
a nclng
Mi dni ghtOi ll oop,a ni ncreaseinwo rkwe e kwo ulda ctua l
lylowe rth ec ompl etion
rat
ea st hee xtraho ur sa r
emo r
et hanof fsetbyt hei ncrea seine r
r o
rsa ndr e duction
inpr o duc tivlty.
Re duc ingt hee ff ortdevotedt oe ac ha ssl
gnme nta lsoha ss i
dee f
fects・ Putti
ng
lesse fo rti ntoe a
c ht a s
kdoe sa llowa ssignme ntst Obec ompl et
edi nl e sstime
butr ed uc est heQua lityo fWo rk, l
o we ringt hes t
ude nt'sGr ades・ Wh eng r
a desfa l
l
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 165

GURE5
F【 -
22 Th
ebur
nou
tloop

s
Ashg
an
.∑ent -\立 木′
一一
「 -二 "Wp.
Compl
r
_5
eti
on +
n
Cal
ed
ar
T
ime \亘
+
ー Tj
me
emai
ning\ ヽ

D
ur
e
R Pr
essur
e
D
at
e

r
k
Wo week

relativet othes tudent'sas pirations ,the rei spressur et oboos tt hee ffortpu tinto
e a
cht ask・Thene gat
iveQua l
ityCo ntro ll oopB3pr e ve ntse ffor ta ndqua lit
yf rom
fall
ingt oofare venwhe nwo rkpr es surei shi gh(Fig ur e5- 23 ).Ho we ve r,thee f
fo r
t
toma intainqua lit
ya lsocre atesa ni nsid iouspos it
ivef e edba ck・ Aswo rkpr essure
force sthewo rkwe ekup,e nergyl evele ve ntual
lyf alls( not et hede lay),reduc ing
g r
ade s .Thes t
ud entrespondsbyi nc re aslngt hee ffor tputi ntoe acht as
ki nana t
-
temptt oboos tg r
adesba cku pthr oug ht heq uali
tyc o ntroll oo pI Buti ncrea s
lngt he
times pentone a chtasklowe rsthec ompl etionrate。Theba cklogofwo r
kr i
ses,in-
tensify i
ngwo rkp res
surea ndl ea dingt os tillmo reove rti
me ,stilllowe re nergy,a nd
sti
lllowe rgrade s・Whe nthee xha us te
ds tude ntisT わoTi r
edt oThi nk, thepos i
tive
loopR2O peratesa savi ci
ousc yc l
e-e fo rtstoboos tg rade sonl ys uc ceedi ncrea t
-
1ngmo rewor kp ressure,long erho urs,e ve nl owere ne rgy,a nds tilllowe rquality
wo rk.
Yo uma ywo nderwhya nyo newo ldke
u epwo rkingwhe nt he ire fo r
tsno tonl y
yiel
de ddimi nishingr e
turnsbutne ga t
iv er e t
ums .Woul dn'tt heg ras shoppe rsrea l

izet he i
re ff
o rtswe rea ctua l
lyc ount erpr oduc t
ive?I ti spr eci s
e lywhe npe ople
aree xha ustedt hattheirjudg me nti smos timpa ir
e d.Howma nyt i
me sha veyo u
continue dtowo rkonapr oje ctWhe n,a tle astinretros pe ct,yo us ho ul dha vec alled
itada y?
16
6 Pa
rtIT
I o
olsf
orS
yst
emsTh
ink
ing

FI
GURE5・
23 The"
toot
ir
edt
othi
nk"l
oop

As
sLg_T ent
R a te
-1も
Assi
gnment
√ \- wor
Comp一
k
eti
on +
Cal
endar

_Ti
m
e
g

-
Ti
me \
+
e
ma
i
ni
n 束W
l.
or
k
k
l
og Bac

Pr
e
ssu
re



二言
1 1 .ノ

二 一
;
G√
a

.:


;
+\ c
O
Qn
uニ yo〆

T
.
.0
% 号
E
n
e
L
e+
r
g
y
v
e
l
Wor

kweek_
Wor _
一匝 r J
f
-
Ifa l
le lsef ails,thee xhaus teds tude
ntca na ppea ltot hef acult
yf T
orr elief
,ge n-
eratingRe que stsf orExt ensions( Figure5- 24)・Usua l
ly,s uchr equestsa rea ccom-
panie dbys toriesofba dl ucka ndha rds
hipbe yondt hes tudent '
sc ontr
ol :"Mydog
atemyhome wo rk,日日 Myha rddi skc ras
he d,
"H Myr oomma teha dane rvousbr ea
-k
down. "Ift hef acul tya r
emove dbyt hesetalesoft rage dya ndwoe( abi gif),the
dueda teiss lippe d,ma kingmor et imea va i
lableandr educ ingwor kpre ssure. Be-
causef acul tyr ar
e lyglVee xtens ionsunl esstherear ege nui nee xtenuatlngC i
rcum
-

stanc es,t
hene ga ti
veMyDogAt eMyHome wor kloopB4i squl teWe ak・ Not ethat
sli
ppl ngt hede a
dl ine,be caus ei tl owerswor kpres sure ,ma ya ct
ua l
lyc auset he
wor kwe ekt of al
la ndt hee for tde votedtoe acha ssignme ntt Or
is e,bothr educ ing
thec omt )
1etionr a t
ea ndc ausingWOr k1)
reS S
uretObui l
dupa gain.The sef eedba cks
areres pons ibleforPa rkinson' S( 1957)f amousl aw:" Wo rke xpa ndstof illthet i
me
ava i
lablef ori tscompl e t
ion."
Whi l
et he rea rema nyot he rl oopsyouc oulda ddt ot hef rame work,t heses ix
feedba cksj ointlye xplainmos toft hedyna mi cscre
a tedbyt hea nta ndgr assho pper
Str
a t
egl eS

5.
4.5 Li
mit
ati
onsof的eCausa‖〕i
agr
am
Caus
aldia
gramsca
nne verbecompr
ehens
ive(a
ndyous houl
dn'tt
ry:modeli
ngis
t
heartofsi
mpli
fi
cati
on).Theyareal
soneverf
ina
l,butalwaysprovi
siona
l.The
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 167

FI
GURE5-
24 Myd
ogat
emyh
omewor
k-Par
ki
nson'
sLa
w

As
sBa
gn.
Tent 「-
左 京′ 一
一、 \ 二 M
o
m
Wp.
r
AE

e
n
d
Ca ar
Assi
gnment C p一eti
on +

=
-
Backl
og
Ti
me \ 亘

/競 e:i
a
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bng- i
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/
'

_
;
=f - :ニ

rk
Pr
essur
e

R
e
q
u
e
s
ts
f
o
rG
Pr
oduc
tivi
ty

E
x
t
ni
o
n
s
MyD
ogAt
e

r
a
d
es
M
yHo
mewo
rk \ - - ふ

to
Ef
io
sr
:i
冨:v
mo
et
:Es



R
l
2
㌧ Qual
i
tyof

T
T
t
T
hi
r
e
d
n
k
o
o
o
A

W
or
k week

ma pse vol vea syo uru nd erstandingI mpr ovesa nda sthepur poseo fthemode li
ng
efo rte vol ve s.Thea cc ountofwo rkloadma nageme nta bovei sf a
rf rompe rfec t
.
He rea res o mei ssuestoc o nsi
de r:
First ,thedi agramdoe sno tdistinguishbe t
we ens t
ocksa ndflo ws .Inpa rti
cla
u r,
itwo uldbehe lpfultos ho wt hes tocka ndflows t
uc
r tureo ftheassignme ntba cklog.
Wha to the rva riablesint hi smo de la r
es tocks?
Se co nd,s omel oopsc ouldbes pe cifi
edinmo rede t
ail・Fore xampl e, t
heq uall
ltyco ntroll oopa ssume st hate for tincre a
seswhe ng ra
de sfal
lr elati
vet ot hes tu-
dent'sa spira ti
o ns.Itwou ldbec l
e arert ospecifythos ea s
plrat
io nse xplicitl
y,f or
exampl e, byc reati
ngava riableDe sir
e dGr adePoint Aver a
g e(GP A) .
Efo rtwo ul d
thenbea fe c t
e dbyt hes tu dent'sSa tis
fa ct
ionwi t
hGr ades,whichme asur est
hega p
betwe ende sireda nda c tua lgrade s.Ane xpli
c i
tgoa lforg radesma ke site asiert o
explo ret hed yna micsf ors tudentswi t
hd i
fe r
enta s
pl r
ationsanda tti
tud esabo utthe
impo rtanc eofg rade s.Ma k i
ngt hegoa le xpl
icitalsomo ti
vatesq uestionss uc ha s
Wha tde te rmi ne saspirationsf ora c ademi cachieveme nt?-t hatis ,wha tfee dba ck
proce ssesmi ghtc auset hede s
i r
edGPAt ovaryove rtime ?
Ava ri
e tyo fpr essure sf o
ra chie veme nt,ext
e ma ltothewo rkloa dma nageme nt
mo de l
, Putupwa rdpres sureo ng radea spir
ati
ons .Suchpr essuresa r
isef r
o mo bs er-
vati
o nso ft heg radesyo urpe ersrec ei
ve( orc l
aimt oha ver ece
ive d),frompa rents,
168 P
art
II ¶〕
ol
sfo
rSy
ste
msTh
ink
ing

FIGURE5 5
・ 2
Wor
kPr
essur
e
Mak i
ngthegoalof
aLoopexpli
cit
Addingthedesir
ed

dI
Dg
GPAandi ts

e∩
vot me、
en
deter
minants.

S
Sati
sfact
ion
I
+

1.ノ
wit
hGr ades
Qu
aHt
yCo
ntr
ol


Desi
red k
lこ、
GPA Gr
ades

普 -L Q豊 吉r
y
kOf
Pressurefor
Achievement ・\ Ener
gyLevee

Orf romt he( per ce i


ve d)r equi reme ntsoff ut uree mploye rso rgra dua t
es choola d-
mi ssionsofi ce rs.Fi gur e5- 25s howsa not heri mpor tantde termi nantofs tude nt
goa ls:As pirationsa d justt opas ta ctuala chieve me nt,forml ngthene gat
iveGoa l
Eros ionl oo p.Ma nype oplej udgewha tispos sible,atleasti npa rt,from wha tha s
beena chi eve d・Er odingyourgoa lsint hef a ceo fape rs
ist
entdi scre pancybe twee n
aspira t
iona nda chi eve me nti sac ommonwa yt or educewha tFes ti
nge r( 1957)
call
e d" C ognl ti
vedi ss onanc eHa ndha sbe e na mpl ydoc ume nt edinma nys i
tua tions.
Thegoa le ros i
onl oopca nbea ni mpor tantl earnlngpr oce s
sOrma yC reateaha rm
-

fulse lf
-ful filli
ngpr ophe cy. Fore xa mpl e, mos ts t
ude ntsadmi ttedt oe li
teuni ve r
si-
ti
eswe rea tt het opoft heirhi ghs choolc lass.Onc ee nroll
e dint hel vyLe agueo r
MI T,howe ve r
,ha lfoft he m wi llbei nt hebot t
om ha lfoft heircl ass.Thea djust一
me れtofg r adea splrationst oane ws i
tua tionpr eventspe rpetualdi s
appol ntme nt,
str
es s,ands elf-doubt .Ont heot herha nd,Ove rlyf l
exiblegoa l
sc anl ea dtounde r-
achie veme nt ・Somegr asshoppe r s,rele
f ctingonhow muc hmi dnightoi lt he y
burne da tt hee ndoft het erma ndt hedi sappol ntlnggr adest hosehour sledt o,ma y
conc ludet heya r en'tAore ve nBs tudent sa ndl owe rthe i
ra splrat
ionst or e
lie vethe
dissona nc ebe t
we e ne xpe ctationsa nda chie veme nt
.Sa dly,thisles sonma ybee n-
ti
relye rr one ous :Fe we rhour sofe ffort,i fthe ywe r
ewe llrested,ma ye asilyha ve
ledtohi ghe rg ra de s。

Pol
icyAnaJ
ys垂
sWi
thCL
quSa§D弓
a§r
a.
PI
TS
Theboundaryofthestudentwor
kloadmode
lcoul
dbeext
endedtoi
ncludemany
otherf
eedbackproces
s es
.Modifythest
ude
ntworkl
oaddi
agramtoincludet
he
foll
owl
ngi s
sues
:

1
・Dr
oppl
ngC
las
sesi
nre
spons
etohi
ghwo
rkpr
ess
ure
,lowgr
ade
s,orl
owe
ner
gy.
2.
Dri
nki
ngc
off
eeo
rta
kings
ti
mul
ant
stos
taya
wakewhe
nene
rgyl
eve
lisl
ow.
CI
l
apt
er5 Ca
usa
lLo
opDi
agr
ams 169

3・Chea
tingona
ssl
gnme
ntSt
Oboos
tthec
ompl
eti
onr
atea
ndr
ais
egr
ades
.
4・Ot
herl
oopsyoube
lie
vet
obei
mpor
tant
.

Asyoue xpandtheboundaryofthemode l,askyours


elf:Doesthea
bil
it
yoft he
mode lt
oe xplai
nthedynamicsc
ha nge?Doestheres
ponseofthemodelt
opolic
ies
change?Ar etheconcl
usi
onsoftheearl
iera
na l
ysi
srobusttoc
hangesi
nthebound -

aryofthemode l?

5t
5 ADAM SMI
THウ
S岳NV事
S旧しE HANDANDTHE
FEEDBACKSTRUCTUREOFMARKETS
Ada m Smi th'sinvi si
bleha ndi soneoft hemos tf
amousme t
aphor sint heEngl ish
langua ge.Smi threa li
ze dthataf reema r
ke tc reat
espowe rf
ulnega tivef eedba ck
loopst hatca usepr icesa ndprof i
tst obes elf-
re gulat
lng・ Whi leSmi thl ackedmod-
ent
r oolssuc ha sca usaldiagramsa nds imulationmode ls ,hef
t eedba ckl oopsi nhi s
descr i
ptionoft hef unc t
ioningofma rketsarec lear
.InTh eT Ve
altho fNat ionsSmi th
argue dtha tforanyc ommodi t
yt herewasa" na t
ural"pr iceWhi chi sjust" s
uf f
icient
topa yt her ento fthel and,thewa gesoft hel abou r
,a ndt hepr ofit
soft hel capital]
stocke mpl oye dinr ais
ing, pre
pa ring,a ndbr i
ngi ng[thec ommodi ty]t oma rket.‥=
Atthena turalprlCe, aHcommodi tyi sthens oldpr eci
se lyf わrwha titiswor th,Orf or
wha ti treall
ycos t
st hepe rsonwhobr ingsittoma rke t‥ . "Ⅰncont r
ast,t hea ctual
ma rke tprlCeH ma ye it
he rbea bove,orbe low,ore xac t
lyt hesa mewi thi t
sna tural
prlCeH -tha tis,ma rketsma yata nyt lmebeoutofequi libr i
um.
Smi tht hennot edhow pr lCeSr espondt ot heba la nc ebe twee nde ma nda nd
suppl y:

Thema rketprlC
eO feve
rypa rt i
cularcommod i
tylSregulat
edbythepropor
ti
on
betweenthequ ant
lt
yWhi chi sac t
uall
ybr o
ug httoma rket
,andthedemandofthose
whoa rewill
ingtopa yt
hena turalprl
CeOft hecommod i
tyI-Whe nt
hequantltyOf
anyc ommo dit
ywhi chi
sbr oughtt oma r
ke tfal
lsshortoftheeff
ect
ualdemand, al
l
thosewhoa rewill
ingtopa yt hewho levalue. Hc a
nno tbesuppl
iedwitht
heq uan-
tlt
yWh ic
hthe ywan t
.Rathertha nwa ntitalto
gether
,so meofthemwillbewill
ing
toglVemo re
. Acompe t
it
ionwi llimme d
iatelybeginamo ngthem,andthemarket
prlCeWil
lris
emo r
eo rl
essa bovet henaturalprl
C e
.

Si
milar
ly,whensupplyexceedsdemand,=[
t]
hema rketpr
icewi
lls
inkmor
eorl
ess
be
lowthena t
ura
lprlCe.
H
Butsuppl
ylnturnrespondstothemarketpr
lCe:

If. .
. t
hequa nt
ityb ro
ug httoma rketshoulda tanytimefallsho r
tofthee f
fectual
dema nd, s
o meo ft heco mponentpa rt
so fitsprl
Cemus tri
sea bov ethei
rnaturalra
te.
Ifitisrent,theinterestofallotherlandlordswillnatur
all
ypr omp tthemt oprepare
mo relandf orther ais
lngO fthi
sc ommod i
ty; i
fitiswageso rpro恥t heinter
estof
allotherlabou r
ersa ndd eal
erswi l
ls oonpromptt hemtoe mpl oymo r
elaboura nd
stockinpr epa r
lnga ndbr i
nglnglttOma r
ke t.
Theq uant
it
yb roug htthit
herwillsoon
bes uff
icie
n ttosu pplythee f
fectualde mand.Allthediff
erentpa rtsofit
sprlCeWill
soons i
n ktot hei
rna turalrat
e,andt hewho lepricetOit
snatura lprlCe
.
170 P
art
IIT
ool
sfo
rSy
ste
msTh
ink
ing


FIGURE5-
Thei nvi
si
26
blehan
d:
Priceof
De
ma
n
d
t
hef
st
ruc
eedback
tureof
Substi
tut
es
、モ
L
a
t
iv
e二㌢

ーノ
mark ets
Re
V a
l
ue 豆)
P
r
l
i
c
Demandr esponds


tot her ela ti
ve
v alueoft hecom-

-
=
-


e
modi tyc ompar ed
tosubs titutes;

P
r
e
f
i
t
s


hi gherr e一ative
val uei n creases

ノノ
demand,bi ddi ng
pr lCeSuPand
lowenngr el ati
v e Costof
val ue.Suppl y Pr
oducti
on + Suppl
y
expandswhen
pr of i
t
sr ise;pr o fi
t
dependsonpr lCe
rel ati
v et opr o- As i
mpl erepresentati
onoft hef eedba cks t
ruc t
ureSmi t
hdes cribe sisshowni nFig-
duc ti
onc os ts ure5- 26.Whe nthepr lC
eOfac ommodi t
yr lSeSa bovet hena tur alprlC
e ,fe
we rbuy-
inc一 udingt her e- ers"wi llbewi ll
ingt oglVemo re"a ndmor ewi l
lbef orcedtoH wa ntitalt
oge ther.
H
qui redr et ur non Thati s,aspr lCerisesre l
ativet othepr lCeOfs ubs t
itutes,incl udinga l
ls ubs t
it
ute
capi t
al. Gr eat er usesf orthef undsa vailabletot hebuye r,c onsume rswi llseeks ubsti
tuteso rfind
suppl ybi dspr lC eS thems elvess i
mpl ypr ic
e doutoft hema rke t.Asde ma ndf allspr lCeSWi llbebi d
down,l ower lng down, f
orml ngane gati
vel oop. Atthes amet ime, highe rpricesi ncreasethepr ofi
t
pr of i
t
s. Thepn ce suppliersc anrea l
ize,whi cha ttract
sne we ntrant stot hema rke tande nc ourages
ofsubs ti
tu tesand
exis
tlngpr oduc er
stoi ncreaseout put.Ast hes uppl yIncreases, prlCeSarebiddown-
thecos tofpr odu c- wa r
ds .Thes etwone gativef e
e dba c
kl oopsca usepr lCet Oa djus tuntil
,int hea b-
ti
ondet er mi ne
what Adam Smi th senceoff u
rthere xter
na lshocks ,thema rke treac hese quili
brium,Wi thpr oduc t
ion
caH edt he" nat ural equalt ocons umpt l
Ona ndpr lCee qualtoi tsna t
ur all
e vel.Smi thc oncludes :
pr 】
c e"oft hec om
- Thenat
uralprlCe,
ther
efore,i
s,a
si twere,
thecent
ralprl
Ce,t
OWh i
chthepr
lCe
SOf
modi ty-t heequ卜 al
lcommo d
iti
e sarecont
inual
lygravit
ati
ng.Dif
feren
taccid
entsmaysomet
imes
I
ibr iumpn c eat kee
pthemsus pendedago oddealaboveit
,andsome t
imesfor
cethemdowneven
whi chsuppl yand so
me whatbe
lo wit.Butwha t
eve
rma ybet
heo bst
acle
swh i
chh i
ndert
hemfro
m
demandar eequal . se
tt
li
nginthisc e
ntreofr
e pos
ean dconti
nuanc
e ,t
heyarecons
tant
lyte
ndi
ng
t
owardsi
t.

Smi th'sgreati
nsightwastoreal
izetha twhenprlCeSris
ea bovethena t
uralleve,
l
produc erswhos e
e ktomaximizetheirownga lれWi l
lconti
nuet oe nt
e rthemarket
untiltheprlC
eisbi ddowntothepolntWhe ret
here t
urnonthe i
rcapltalisnohigher
(toda ywewoul da ddHonariskadjus
tedba si
sM)thanthatavail
ablee lsewher
e, r
e-
sultinglncompetiti
veprl
CeSandane ffi
cienta
lloc
a t
ionofresourcesthroughoutso -

ciety.Hef a
mous l
yc oncl
udes:
Everyind i
vidualende
avorstoemp l
oyh i
scaplt
alsothati
tsproducema ybeof
gr
eatestv a
lue.Hege ne
ral
lyneit
herinten
dstopromo t
ethepub li
cintere
st,
nor
knowsho wmu chheispromo t
lngit.
Hei nt
endsonlyhisowns ecurl
ty,Onl
yhi
s
ownga in.Andhei sinthi
sledbya ninvis
ibl
ehandtop ro
mo teane ndwh i
chwas
noparto fhisint
enti
on.Byp ur
sulnghisowninter
esthefreq
ue nt
lypr o
mo t
est
hato
f
soc
ietymo r
ee f
fect
uall
ythanwh enhereall
yInt
endstop r
omo teit
.
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 171

Smi thwa st huso neo ft hef ir sts ys temst hi nke rstos howho wt hel o ca l,inte nd edly
ra ti
ona ls elf-int er estedbe ha v iorofi nd iv idua lpe opl ec oul d, thr oug ht hef ee dba ck
pr oc es sesc rea tedbyt he irint era ctio ns ,le adt ouna nt lCIPa teds idee fe ctsf ora ll1
0fc o ur se,Smi th' Sc onc eptoft hei nvi sibl eha ndi sf armo r ef amo usa st he
cr edoofmode r nf re ema rke tc apita lism,I ti sthec o reoft hef a it
ht ha tma rke t
s
knowbe s t
.Smi thhi ms elf,howe ve r,wa sc a refu ltonot et hel i
mi tsoft hema rket
fe ed ba cksi ne q uili
br a tl
ngde ma nda nds uppl ya tt hena tur alpr l
C e・" Thi sa tlea s
t
wo ul dbet hec a seMSmi thno t
e s, " whe rethe rewa spe rfec tl i
be ry"
t -t ha tis, und er
c ond itionso fpe rfec tc ompe ti
tio n( f
r eee ntr ya n de xit, fre emobi liy oft
t hef actors
o fpr od uc tion,a ndf re ee xc ha ngeo fi nf or ma tiononde ma nd,s uppl y ,c ost s,and
pr ofits ).Whe ret he rea r emo no po lies ,tra des ecr ets, go ve rnme ntr eg ul ations ,ba rri
-
er st ot r ade ,r estrictionsoni mml gra ti
o na ndc apita lmo bi l
ity,o ro t he rf eed ba cks
o utsidet hes impl ene ga tivel oo psc o u plings up plya ndde ma nd,Smi t
hno test hat
pr ice sa ndpr ofitsma yr isea bo vet hena tura ll evelf o rma nyye ars ,e ve nde ca des ・
Thef ee d ba cks t
ruc tu ref o rc o mpe titivema rket ss howni nFi gur e5- 26i sq ulte
us eful . Be gl nnl ngWi tht heg ene ra lf rame wo rk, O nec a ndi sagg rega tet os ho wt he
spe c ifica djus tme ntpr oc esse sa two rki na nypa rtic ula rma rke tf orbo thde ma nd
ands uppl y.Ad di t
io na lf ee dba c ksbe side st hede ma nda nds uppl yl oo psc anbe
add ed,bot hpos iti
vea ndne ga tive ,a ndt he iri mpl ica tionsa s ses sed・Thet imed e-
lays , ifa ny ,int h er ea ctiono fd e ma nda nds u p plyt oh ig he rpr lCe SC anbee stima ted,
andt hei mpl ic ationsf ort hes tabi lityo ft hema rkete xpl o red・ Ife it
he rt hede ma nd
o rs uppl yl oo po pe rate ss trongl ya nds wi ftly( highs ho rt-rune la sticities ),the nt he
ma rke twi llr api d l
yr etur nt oe qui libr i
umi fpe r t
ur be d. Howe ve r,i ft he rea rel ong
de layso rwe a kr espo ns esi nt hel oo ps( lows hot
r -une
r la sticitya ndhi g hl o ng- r
u n
ela sticity) ,the nt hema rke twi llbepr o net ope rsiste ntdi s eq uilibrium a ndi ns tabi l
-
ity; ra ndo ms ho cksi nd e ma ndo rpr od uc t
ionwi l
le xc itet hel atentos cillato rybe -
ha vio roft hema rke t(s eec ha pte rs4a nd2 0) ・
No ta llma rke tsc leart hr oug hpr lCea lone . Fe wpr od uc tsa repur ec o mmo d i
ties
fo rwhi chpr lC ei st heonl yc ons ide ra t
i on:Pr od uct sa nds ervi ce sa rei nc reas l
ng ly
d i
f f
e rent iateda ndc ompa nie sc ompe tet oo f f
e rt hebe sta va ilabi li
y,de
t live ryr e l
ia-
bility ,s ervi ce,f u nctiona li
ty ,te rmso fpa y me nt, after ma r
ke tsuppor t,a nds oo nL In
ma nyma rke tsp rlCeSdono tc ha ngef as te no ug ht oe qui l
ibr ates uppl ya ndd ema nd
ando the rc omp e ti
tiveva riable ss uc ha sa va ilabi l
itybe co mei mpor ta nti nc le arl
ng
thema r ke t
. Pr ice sma ybes lugg ishd uet og ov emme ntr eg ul ation, thec os tsa n da d一
mi ni stra t
ivebu rde noff req ue ntpr ic eC ha nge s ,orc o ns ide rationsoff a irnes s.Fo r
exa mpl e,mos tpe opl ec ons ide ri tunf a i
rf orha rdwa res t orest or a iset hepr iceO f
sno ws hove lsa f teras torm, e ve nt ho ug hd ema n dma yha vei nc reas e d( s eeKa hne -
ma n, Kne ts ch,a ndTha ler1 98 6; Tha le r1 991 ) .
Inma nyI ns ti
tutiona ls e tt
lngSpr lCedoe snotme dia tema rke tsa ta l
l ・Mos t
or ga niz ations ,fo re xa mpl e,ha venopr ic e-me d iatedma rke tsf orofi ce s,pa rking
spa c es ,se nio rma na ge me nta t
te nt ion,a ndma nyo the rs c arcer es our c es ・Int he se
ca ses ,s uppl ya ndde ma nda r es tillc o upl edv iane ga tivef ee dba cks ,butr e
s ou rces
area lloc atedo nt heba s iso fa va ilabi lit
y ,po l
itics ,pe rc eive df air nes s,l o t
tery,
oro the ra dmi n istrativepr oc ed ur es・Fi g ure5- 27s howsexa mpl esofno n- prlCe-
me dia tedma rke ts.Ine ac hc a set hef e ed ba cks truc t
ur ei sas etofcoupl edne g ative
loo pswhi chr eg ulatet hede ma ndf o ra nds uppl yofar es our ce・ Asi nt hec aseof
pr lCe-me d iate dma rke ts, t
he rema ybes u bs tant ialde laysi nt hea d jus tme nts, 1
e ad-
1ngt Ope rsiste ntd isequi libria .
172 P
art
IIT
わol
sfo
rSy
st
ems
Thi
nki
ng

FL
GURE5-
27 Feedbac
kst
ruc
tur
eofn
on-
pri
ce-
medi
at
edr
esour
ceaH
oca
ti
ons
yst
ems
Left:Avai
l
abi l
i
tylSanimp ortan
tc ompeti
ti
vevari
abl
ejnman yproduc
tmarkets,andfir
msregul
ate
producti
oninr esponsetoi n
ventoryadequacyanddeli
verydel
ay.
Right:Inservi
ces et
ti
ngs, hi
ghers er
vic
equ al
i
tysti
mula
tesdeman d,bu
tgreaterdeman der
odesser
vi
ce
qualit
yaswai ti
ngtimeincreases, an
dac cur
acy,f
ri
endl
iness,
ando t
herex
p eri
enti
alaspect
soft
he
servic
een coun t
erdeter
i
or ate.

+
P
customer

A
t
r
'
a
c
ti
v
e
ne
s
Base

r
od
u
ct
豆 Backl
Unf‖e
ogof
dOrder
s
C
u
S
a
ts
t
o
i
s
f
am
e
c
t
i
or
nや S
e
主) R

e
qu
e

r
+
vic
e
st
s

ProductJ e
--I
+㌧㌻
-
Ser
vice

v
e 二
Avail
abi
li
ty ・
- -Qual
- i
ty

。 .C
) 尊王

P
r D
e
o
s
d
u
i
r
c
e
d
t
i
on
Servi
ce
Resour
ces 吋
ヽ +
Adequacy
ofServi
ce

・卑
しPr
o
d
uc
t
i
o
n
TheOi
lCr
isesoft
he1970s
In1 973t hefirs tOPECo ilshocks t
unne dthei nd ustrialwo r
ld. Oilpr lCeSmo retha n
tri
pl edi nama tterofmo n t
hsa sma nyAr aboi lpr od uc e
rse mba rgoeds hipme nt
st o
we ste mna t
ionst oretali
a t
efわrt heirs uppo rtofi sraeli ntheYo nKi ppu rwa r.Ma ny
ana lystsbe li
e ve dma rketforceswo uldbr i
ngt hepr lC eOfoi lbackt opr e-emba rgo
leve lsinama tte rofmo nths,o ra tmos taye a rort wo,a sde ma nda nds u pplyr e-
acted。 Inste
a d, prlCeSr e
ma i
ne dhi gh, thenr osee venhi ghe rasl ranianpr oduc t
ion
felli nt hewa keo fthe1 979r evol ution.Byt hee arl y1 98 0S,ma nya na lystspr e-
dicte dt hatoilpr l
C eSWe rehe adede ve nhig hera ndwo uldne verr etumt ot hel ow
level soft hee arly1 970S .Buta fterre achingne a rl
y$ 50pe rba r
rel( i
n1 990do lla
r s)
,
thepr lCeOfoi lc oll
a psedint hemi d1 980S .Ma nyo ilexpl orati
o na nda lternat
i ve
ener gypr ojectsWe reCa ncel
e d;ba nkr upt
c ywa sc ommo n.I nt heUS,ga soli
ne
prlCe Sinr ealte rmsf e l
lbe l
owt he irpr e-emba rgol eve l
-ga sol
inei nt hel ate1 99 0s
wa so f
te none -four t
ht hepr l
CeOfde signerwa ter.
St artingwi tht heba si
cma rke tf eedba cks truc ture( Figu re5- 26 ),de ve l
opa
caus aldi agramt oe xplain(1)thef ailureofma rke tf or
ce st obringpr ice sba ckt o
equi li
b riums o ona f
terthef i
rstoils ho ck( t
ha tis ,Howc ouldpr icesr ema i
ns ohi h
g
sol ong? )and( 2)whypr ic
esc ollaps edi nt hemi d1 98 0sa ndr ema inedbe lowt he
equilibriuml eve lfor solong( t
ha tis, Whyd idn' tprice sstayhi gh? ),Tohe lp,Figu re
5-llS howss omeo fthec ausallinkso nt hede ma nds i
deo fthema rke t.Fig ure3 -4
showsUSpe trol eumpr oduction,c onsumpt l
On,a ndr ealpr lCeSO Vert her eleva nt
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 173

ti
mehor i
zon・Ke epyourdi agrams impleandfollowt heguideli
nesf orcausalloop
diagrams.
Useyourdiagr a
mt oske t
cht hepatt
ernofbe havioryouwoul dexpectforthe
rateofoi
lproductionandt her at
eofdr i
lli
ngofne wwel lsf
rom 1 970to1 990.Also
plotcapa
cityuti
lizati
onf orbotha c
tivi
ti
es(thatis,wha tfr
acti
onofe xist
ingwe ll
s
arepumplng,andwha tfracti
onofe xi
stl
ngdr il
lr l
gSa reoperating,atanygi ven
ti
me ).Whatdoesyourdi agrams uggestaboutt
hel ikelydynami csoft heworldoil
priceOVe
rthene xtfewdec ades?

Specul
ati
veBubbl
es
Nota l
lma rke t
sc onsistofnega ti
vef eedbacksa lone.I
nma nyma r
ketsthel ocally
rati
ona lbeha viorofindividualentrepreneurscreatesposi
tivef eedbacksa stheyI n-
teractwithonea nothera ndwiththephys i
calstr
uc t
ureofthes ystem. Onecommon
exampl eist hes peculati
vebubbl e.The rehavebe e
nma nydoz ensofma jorSpec u-
lati
vebubbl esi nthepa stfewce nturi
es,from t
hei nfamoust uli
pma niaof1 636a nd
SouthSeabubbl eof1 720tot hema niasandc rashesofthepas tf ew dec a
des ,in-
cludinggol d,silver,realest
ate,impr ess
ionistpalntl
ngS,andi nternetstocks・2
JohnSt ua r
tMi l
ldisil
t l
edthees senceofthedyna micsofs peculati
oni nthef ol -

lowingpas s agef rom hisfamoust xtPr


e i
nciplesofPol i
ti
c alEc onomy ,originally
publishedin18 48:
Whe nt herei sage ne r alimpre ssi
o nthatthep ri
ceO fsomec o mmo dityl Slikelyto
ris
e ,fro ma ne x trad e ma nd, asho rtcrop,o bstructionst oi mpo rt
ati
on, ora nyo ther
caus e,the r
ei sadi spos it
iona mo ngde alerstoi nc reasethe irs tocks,i
no rdertop ro
fit
byt hee xpectedr ise. Thi sdispositi
o ntendsi ni t
se l
ft opr oduc et heef f
ec twhi chit
looksf orwa rdt o, ari seo fprice:andi fther iseisc o nside r
abl eandpr ogress i
ve,
othe rspe culator sa rea ttract
ed, who, Sol onga st hepr lCeha sno tbe gunt of al
l,ar
e
wi11ingt obe liev et ha titwi l
lc ontinuerislng・ The se,byf urtherpu rchase s,producea
furthera dva nce :a ndt husar iseo fprlCefo rwhi cht herewe r eo r
lglna l
lys omer at
-i
o
nalg ro unds, iso ftenhe i
ghtenedbyme relys pecul at
ivepur cha ses,untilitg reat
ly
exce edswha tt heo rigina lgroundswi l
ljus t
ify.Af terat imet hisbe gi
nst obepe r-
ceive d; t
hepr lCe Cea se stOrise,andt hehol de rs,thinkingl tt imet orealizet hei
r
galnS ,∬ea nx i
o ust os ell.Thent hepr l
Cebe ginst ode cline: theho ldersrus hinto
ma rke ttoa vo i
das ti
llgr e at
erlos s,and,fewbe ingwi ll
ingt obuyl naf alli
ngma r-
ket, t
hepr i
cef a llsmuc hmo res udd enlytha nitros e.
Developarefere
nc emodef l
orM i l
'sdescr
l
iPt
lOnOfas pecul
ati
vebubbl e.Begi
n-
ni
ngwi tht
heba s
ictwo-loops truct
ureforama r
ket(Figure5-26),de
ve l
opaca usal
di
agram gr
oundedinMi ll'
ste xtwhichexplai
nsthedyna i cshedes
m cri
bes.Expla
in
br
ielyhowt
f hefeedbackstructurecorr
espondstoMi l
l'sdescr
lPt
lOnandhowi tex-
pl
ainsthebehavi
or.Givee xa mplesofthephenomenon.

2perha
pst
hebes
t t
re
atme
ntofs
pecul
ati
vebu
b bl
esi
sChar
le
sKindl
ebe
rge
r'S(
1978
)Mani
as,
Pani
cs,andCr
ashe
s.Seeal
soGal
brit
ah'S(1
988)TheGr
eatCr ho
as nth
e1929st
ockmar
ket
cras
h.
1
74 Pa
rtI
I Tool
sforSys
tem sThi
nki
ng

Th
eTh
orou
ghb
redHor
seMa
rke
t
Figure5- 28s howst hepr lCeOft opye ar
lingt ho roug hbredsi nt heUSf rom1 965
through1 990. Fr o m1 9 74t o1 98 4nomi nalpr lC e
Sf orthesee l
iteho rsesincreased
bya lmostaf acto ro f1 0,toa bout$ 450,000. Eve na fterremo vingthee f
fectsofin-
la
f tion,ther e alpr lCeO fat opt ho roug hbr edinc rea sedbymo r
et hanaf ac
torof4.
Pricesthe nc ollaps ed,f all
ingbyne a rl
y5 0% i nj us t4y ears(inr ealterms )
. Adapt
yourd i
a gramo fs pecula t
ivebub blest othet ho roug hbredho rsema rket.Adds uffi
-
cientdetailtos pe c i
fythepa rt
icularbi ol
og i
c a
la ndi nsti
tuti
ona
lf eat
u resofthema r
-
ket.Fore xa mpl e ,wha ta rethemo tivationsfo rowni ngat opr ac eho r
se?(Yo uc an
considerar ac eho rset obea ni nve stme ntli
keac o mmo nstock,Wi tha nunc erta
in
fut
ur epayo ffde pe ndingo ntheho rs e'
spe rforma nc eo nthetra ck,butthisi soly
n
oneoft her ea sonspe opl eownr aceho rses,ande x pectedc ashnowr are
lyjus t
ifi
es
suchar iskyi nve s t
me nt ).Ho wi sthes upplyo fho r sesincreased?Wha ttimede lays
areinvolve d?
Useyou rc aus aldi agramt oe xpl ai
nt hed yna mi csofthet horoughbredpr i
ce
duringthe1 9 70sa ndS OS.Whydi dt hema rke trises od rama tica
lly?Whydi dit
crasheve nf aster?I n1 9 65a bo ut1 8,000t ho r
o ugh br edswe rebo mi nNo rt
hAme r
-
ica.Usingyo u rmo del, Sketcht hel ikelybe hav ioro fthebi r
thr a t
eofNo rt
hAme r
-
icanthoro ughbr e dsthr oug h1 990.

500

400

8
毛 -
3
(ち300

0
J= 200
:

100

0
1965 1970 1975 1980 1985 1990

ce.
Sour 'Her
mannandLl
nk(
1990)
.

5息 確 聞aF
敗e竜野
a_
着目
ure,
魚釣erSeSe
室ee
を毒
⑳閃,
a
md菅的eDea抽Spj柑目
Ma nyrealwo rl
dma rket
sareimpe r
fectduet oli
mitat
ionsofinfo r
ma t
ion,costsof
entryande xi
t,a
ndi nf
lexibil
it
yo fres
ource s.
Theseimpe r
fect
ionsc r
eatefeedbacks
t
ha tsometimeso verwhelmthene gati
veloo psnormal
lyba la
ncingS upplyandde -
ma nd,leadi
ngt oine ff
ici
encyo revent hec omplet
ef ai
lureo fthema rket.One
sourceofma rketfai
lureisadversesel
ection.
Adversesel
e ct
ioncana r
isewhe nsel
le r
sandbuyer si
nama rkethaved i
ffer
ent
i
nfo r
ma t
ionAc lassi
ce xample,fi
rstdeve l
opedbyAke r
lof(1970),considersthe
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 175

us edca rma rket.Tbi l


lustratehow a dve r ses electionwor ks ,Ake rlofas sumedt ha t
theowne rsofus edca rsknowt het ruequa li
tyoft he i
rca rswhi lepot ent i
albuye r s
donot .Ata nygl Venma r
ke tpr lCe,OWne rS,knowl ngt het ruequa li
tyoft heirca r s,
wi lloffe rf ors aleonl ythos eca rsa c tua l
lywor t
hl es st ha nt hema rke tpr i
c e( the
" l
emons ")whi leke epinga nyca ra ctua l
l ywor thmor e( the" pea ches") .The refor e,
theonl yc arsof feredf ors al
ewi l
lbel e mons .Pot ent
ia lbuye r s
, rea li
zingt his,re f
us e
tobuy・Ake rlofs howe dt hati ne quilibr ium noonewi llbewi llingt obuyaus ed
ca r
-t hema rketwi llnote xist, eve nthOught he rea rebuye r sa nds ell
erswhowoul d
bewi llingt otr adei fbot hkne w whi chwe rel e
monsa ndwhi chwe r epea ches ・3
Ea chpe rson,be havi ngr ati
ona ll
ygl Ve nt hei nf orma tiona va ilablet ot he m,Ca us es
anout comeundes i
r ablefora ll. Ake rlof'sr esultwa sabr ea kthr oughi ne conomi cs .
Notonl ydi dhi smode lformt hef ounda tionf orthei mpor tantf ieldofi nforma t
ion
economi cs,af i
e ldofi mme ns ei mpor tanc ei neconomi cst oday, buthea lsode mon-
stratedt ha tthewor kingsoff reema rke tswe renota lwa ysbe nign,e ve nwi thout
monopol ypowe rorcol l
usivea gr eeme nt samongpr oduce r
s .Ada m Smi thc ele
-

br a
te dma rke tforcesf orc reatlnga ni nvis ibleha ndl ea dingi ndivi dualst oH promot e
ane ndwhi c hwasnopa rtofl the ir]int ention,"anendwhi ch" freque ntlypr omot es
lthei nte rests]ofs oci et
y."Ake rlofs howedt ha tr at
iona ls elf-interestc ouldl ea d
individua lstopr omot e,thoughuni nte ntiona l
ly,a ne ndha rmf ult othei nterestsof
soc i
e t
y- a ndt he ms elves.
Howe ve r,Ake rlof'sthe or y,l ikemos teconomi cmodel s ,isa nequi l
ibr i
um
mode la nddoe snota ddresst hedyna mi csoft hepr oces s ・Tbe xami net hedyna m-
icsofa dve rses electioni na ni mpor t
antpubl icpol icyc ont ext ,c ons i
de rthema r
ke t
forhea l
thi ns urance.
Si ncethe1 950S ,healthca recostsint heUSha vegr ownmuc hf as terthanGDP
andhavel ongbe e nt hehi ghes tint hewor l
d,bot hi na bsol utee xpe nditurespe r
capltaa nda sape r centofna ti
ona lincome. Ascos tsros e,s ot oodi dhe alt
hi nsur -
anc epr emiums . Fede ralpr ogramss uc hasMedi care(fort heel derl
y)a ndMe dicaid
(forthepoor )we rec reatedt opr ovideas afety netf ort hes egr oups .Butr ising
hea l
thca r
ecos tss oonout strl
PPedf ede ralbe nefit
s,andf orc edt hee lde rl
yt os eek
prlVatei nsura nc et os uppl e mentMe dicare.Ast hecos tsofpr lVatei ns urancer os e,
howe ver,ma nywe refroze noutoft hema rke t
.Topr eve nthea lthca ref rom ba nk-
ruptlngt hem,ma nys ta t
esr equiredhea lthins urerstoofe rs oICall
e dme digapI n-
suranc etos e niorci ti
z ensi nreturnfort hepr ivil
egeofunde rwr l
tl
ngOt herbus ines s
inthe irstate.I nMas sachus ett
s,insur er
swe rerequiredt oof tbra tle as toneme di -
gappl anpr ovi di ngunl imi tedcove ragef orpr escrl
ptlOndr ugs ,Oneoft hehi ghes t
costsf ortheel d erly.Atf irst,t
hepr ogr am wa sve r
ys ucc essful .Inthe1 980S ,
awi de
rangeofi ns ure r so fferedme digapcove ragei nMas sa chus etts,ca ptur lngal arge
shareoft het otal s eniorc itiz
enma rket.Thel argestpr og ram,Mede x,Of fe
re dby

3
ofc o
urse,t
hereisausedcarmarket.Aker
lof
'sass
ump t
ionthatbu
yershavenoknowle
dg eof
q
uli
a tywasasimplif
yingass
ump t
lOntOma keth
ee x
amp l
eclear
.Therelu
a se
dc a
rmarkethas
e
volv
e dv
ari
ousme anstoprev
entma r
ke tfa
il
ure
.BuyerscangalnSOmeinfor
mati
ononq ua
li
ty
t
hro
ughtest
drive
sa ndbyh a
vingthei
ro wnme c
hani
clooka t
thec a
r,an
dr e
gulat
io
nssuchaslemon
l
awsandimpli
edwa rr
antydoct
rin
eredu cet
hebuyer'
sris
k.Info
rma t
io
no nthepas
tqual
it
yo fcrs
a
o
ffe
redbyusedcardeale
rsdet
erssomef romsel
li
nglemonstou nwit
ti
ngbuy?rsI
Thecost(
intime
a
ndmo ne
y)oftheseact
ivit
ie
sisame asureoft
heimpactoftheadver
sesele
ctl
OnProb
lemint he
u
sedcarmarke
t.
176 Pa
rtI n)
I Ol
sf
わrS
yst
ems
Thi
nki
ng

BlueCr oss/Blu eShi eldo fMa s sac hus etts, cove reda bo u tone -thi rdofa lls eni orc i
t-
izensi nt hes tatei n198 7. Pre mi umswe r
el ow, abo ut$ 5 0/mo nt h. Ⅰnt hel a te1 98 0S,
healthc arec osti nf
la t
io na ccele ra ted,a ndunde rwr itersha dt or a is
epr e mi ums ,in-
cludingt hepr e mi umsf orme di ga pa ndMe de x.I nr espo ns e,s omeoft hee lde rly
we ref o rcedt odr opthe i
rme d i
ga pc ove ra ge.Ot he rsf o undt he yc ouldge tl owe r
rateswi t
ho t
he rc arri
erso rbys ig ni ngu Pf o rpl anso fferingf ewe rbe nefitso rwhi c h
cappe dbe ne fi
tsf ori t
e mss ucha spr e scrlPt 1
0nS . Ho we ver,o nlyt hehe althie sts e-
niorswe r
ee liibl
g ef ort heseo the r, che ape rpl ans .Thes icke sto ft hee lde rly, thos e
sufe ringf romc h r
on ici l
lne sses,t hos ewi thahi sto ryp uttingt he ma thi ghr is k-
thosewi ths oICa lledpr e-existingc ond itions -We reno te l
igib lef orl esse xpe ns i
ve
cove rageo rhe a lt
hma inte nanc eo r gani zatio ns( HMOs )andha dnoc ho icebutt o
staywi thme diga p.Inma nyc ase s ,thec os to fpr esc rlPtlOnSa lonef ort hos ee lde rly
cove redbyMe de xe xc eede dthe irpr emi umsbyh und redso fdo l
lar se achye ar .As
me diga pl ossesmo unte d,pr emi umsgr ew. Buthi g he rp remi u msf o rceds tillmo re
ofthec o mpa rative l
yhe alt
hye lde rlyt oo pto utofme dig apa st he yf わu ndc o ve rage
elsewhe reo rsimpl yd idwi t
ho ut , be arlngt her isko fi ll
ne sst he ms e lves ・Thos er e-
ma iningWi ht
t hepl anwe re,o na ve rag e,s icke ra ndc os tli
er, for clngPr emi umsup
furhe
t r. Figure51 29s ho wst hee vo lutiono ft heMe de xs ubsc ri
be rba sea ndpr emi -
ums .To talsubs cribersf ellfromne a r
ly3 00, 000i n1 988t oa bou t1 58 ,
000i n1 997,
whi les ubs cri
be rso fthep remi umMe de xGo ldo pt lOn, Whic hpr ovi dedunl imi t
e d
cove ragef orpr esc r
lPtlOnS ,felle ve nf a ster,f roma bo ut250, 000i n1 988t oa bout
65,000i n1 99 7.Ove rt hes ame1 0ye arspr emi umsr os ef roma bo ut$50 / mo ntht o
$228 /mo nth,Wi thf ur t
he ri ncre as e spr oje cte d.Ast hec usto me rba ses hr an ka nd
lossesg rew, unde r
wr it
e rsbe ga nt owi thd raw丘. omt hema rke t. Int hee arly1 990s
halfadoz enins ur er
swr o teme diga pc o ve ragei nMa ssach us etts;by1 997Onl y
Me d exr ema i
ne d. Ac ons u me ra c tivistl ame nted,H Ashe alt
hi erpe opl ec o ntin uet o
dropo uta nds ic kerpe o ples tayl n, pre mi umsc on tinuet ogou p,a ndyo uc r ea tea
deaths pi ral.
"( Bos tonGl obe ,2 0J anua ry1 998, A1 2) ・

TheMedi
gapDea骨
的Spi
相月
.De
1 vel
opac
aus
all
oopdi
agr
amc
apt
url
ngt
hede
aths
pir
ala
sde
pic
tedi
n
se
ctio
n5. 5.1.Yourdiagr
ams houldexpla
innotonlythedynamicsofthe
su
bscri
berba seandpr e
miums ,butals
otheprofi
tabil
it
yoftheme di
gap
market
,then umbero fcar
rie
rso f
fer
ingcovera
ge,a ndt
hehealt
hstat
usof
t
hoseinth eprogra
m・ No t
eanyI mport
antdela
ysinyo urdi
agra
m・ Useyour
di
agramtoa na l
yzetheimpactofthefoll
owlngPOlicie
s:
a
. Requl
rlngal
lcar
ri
ersdoi
ngbusine
ssinthes
tat
etoi
nsu
rea
llq
ual
if
ied
appl
ica
n t
s,r
ega
rdle
ssofageorheal
th.
b. Requiri
ngallmediga
pplans(al
l血eve rs
ionsofMedex)t
oprovi de
unl
imi t
edcovera
gefわrpr
escrl
pti
ond r
ugs,Thegoali
stopoolhe al
thi
er
sen
i o
rswhog ener
all
yusefewerdrugsandchoos
etheles
sexpe nsi
v e
Me dexpla
nswi t
hthesi
ckerseni
orswhous emoredr
ugsando ptfor
Mede xGold.
C. Pr
ovi
deas
ubs
idyt
olowe
rme
diga
ppr
emi
ums
,fund
edbyt
hes
tat
e.
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 177

d・ AllowingBC/BStodropMede
x,e
ffe
cti
vel
yel
imi
nat
inga
llme
diga
p
covera
geinthest
ateofMas
sac
hus
ett
s.
Ina
sses
slngt
hei
mpac
tofthepoli
cies
,cons
idert
hei
refect
sont
hei
nsur
ers
,on
t
hee
lde
rly(
insur
eda
ndunins
ured)
,andons oc
iet
yatla
rge.

2.Wha ta ss
umpt lOnSaboutinfom ati
ona vai
labil
it
ya ndc ons
ume rbehavior
unde r
liethetheoryc apt
uredinyourc ausall
oopdi agramoft heheal
th
insurancema rket?Howmi ghtthevali
dityofthesea ss
umpt l
OnSbea lt
ered,
forexa mple,bya dvancesininfor
ma t
iont ec
hnologywhi chmi ghtma kea
person'senti
rehe alt
hhistoryavail
abletoinsure
rs,ora dvancesingeneti
c
screenlngWhi chmi ghtre
ve alwhichpeoplewe r
ea tincrea
s e
dr i
skforthe
developme ntofpa rt
icul
arill
nesses?
3.Whatothe
re xa
mplesofa
dve
rses
ele
cti
onc
anyoui
dent
if
y?Ma
pthe
ir
f
eedba
cks t
ruct
ure.

deathsplr
al:subs
cr i
ber
san dpremiumsf ormedigaplnsurance
nsur
ancefortheelderl
yoffer
edbyBl ueCr oss/BI
ueShieldofMassachuset
ts.
unli
mit
edpr escr
i
ptiondrugswithasmaHc opayment.
Ot herMedexplansli
mitt
otal
forDecemberio feachy ear
.'indjcat
espr oposedr
atef or1
998of$278 /
month.

250
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)

200
3S
qnSP

150S
e

u

0
eS

100蔓
nOL
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0
1988 1989 1990 1 9911992 1993 1
994 19951
996 1
997
So
urc
e:Bo
sto
nGl
obe,20J
anu
ary1998,Al.

5.
6 ExpLAj
NiN1
3野oL!
CYRES!
STANCE:TRAFF忙 CoNGEST旧N
Bys howi ngthene t
wo r
koff e edbackloopsi nwhi chpol ic
iesaree mbe dde d,causal
diagrm Sa
a reo f
tena ne f
fect
i vewa ytoshowhowe vent10ri
ented,ope n-loopme n-
ta
lmode lsleadtopol i
cyres ist
a nce.Considert hepr oblem oft ra
ffi
cc onges t
ion.
Ame ri
ca' sroadsarec hokedwi t
ht raf
fi
c.In1 995t herewe rene ar
ly200mi lli
onve-
hi
c l
esre glS
teredintheUS. The1 990censusr eportedtha tabout1 00mi l
lionpe o-
pl
e,87% ofa l
lwor ke r
s,tr
a ve l
edt owor kbymot orve hicl
e,85% oft he ma lone.
Only5% us edpubl ictranspor t
a ti
on.In1 96064% c ommut e
dbymot orve hic
le.
Since1 970t henumbe rofr e glSter
edve hicle
sgr e wby70% a nda nnua lve hicle
milesgre wby90%, bot hmuc hfa st
ert
hant hegr owthi npopul a
tiono rhous eholds,
178 Pa
rtI
ITわ
olsf
orS
yst
emsTh
ink
ing

whi lepubl i
ctr ansportati
ons tagnated(Figur e5- 30). Mor eandmor eofthea ve r
age
pe rs
on' sda yl SSpe ntinsideaca r:Thegove rnme ntes ti
ma t
esAme ri
ca nss pend
8bi ll
i onhour spe rye arstucki ntraff
ic.Thecos tofdr ivingincludesa bout$6000
pe rca rpe ryea ri ndi r
ectcos tsandupt oa not he r$9400i nindir ect
,exte rnali
zed
cos t
s.Es timatesofl ostproduct i
vityduet ot ra ffi
cc onges ti
onr a ngefrom $43t o
$1 68bi llionpe ryea r.Theec onomya ndcul tureoft heUS( andofot hera uto-ri
ch
na t
ions )ha vea da pt
edt hems elvest othedomi na nceoft heauto,f rom t
he$40bi l-
lions pe nta nnua l
lyl ntheUSt oma r
keta utomobi lestot heri s
eofdr ive-through
fastf oods ,e s
pe ciallyfoodsyouca nea twi thoneha nd( whilet heothers t
eers).
Roa dr a
gei sincreasinglyr e
cogni zeda sac ommonme ntaldisorde r
,andf us
r trat
ed
dr i
ver sha vet akent os hootingt hosewhoc utt he m offont hes o-cal
ledf reewa y.
Wha twe ntwr ong? 4

56.
.1 Ment
alMode一
sott
heTr
aff
icPr
obl
em
Thetradit
ionals
olut
iont
otraf
ficjamsa ndcongest
ionhasbee
nroadbui
lding.Fi
g -

ure5-31showstheopen-
loopperspec
tiveont hepr
oblem:Thepr
oble
mi shighway
congest
ion;thesol
uti
onistobuil
dmor er oa
ds .
GURE5-
FI 30 Tot
alVehi
c一eMi
lesTr
avel
ed i
ntheUS
Mor oads,
er
J
I

moret
raf
fi
c
aE!
a^JS ニL

2
N aI
U!L
Ja^

.
1
UO ≡ !)ト

1
920 1
940 1
960 1
980 2000

Tot
alPassenger
son US Publ
icTr
ansi
tSyst
ems
30
L
t
23とS
2
0
Ja6
uas
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du


-
U
Ou!
g

1920 1
940 1
960 1
980 2000
Sour
c :Hi
es st
or
ic
a一St
at
is
ti
cso
fth
eUS;
Kur
j
an(
199
4) ・

4
someofthe
sedat
aappe
ari
nKay(199
7),who
sebookAs
phal
tNatond
i i
sc
usse
sabro
adr
ang
e
o
fsoc
ial
,cu
lt
ural
,eco
nomic
,ande
nvi
ron
me n
tle
a ff
ect
sofau
tomo
b i
lea
ddi
ct
ion
.Seea
ls
oDowns
(
199
2),Han
sen(19
95),a
ndGib
bs(19
97)
.
Cha
pte
r5 Ca
usa
lLo
opDi
agr
ams 179

GURE5
FI -
31 Congest
ion Bui
l
dNew
Open-一
oopvi
ewof andDe l
ays 匝 ・ Roads
t
raf
fi
cconges
ti
on

Butwha tha ppe nswhe nne wr oa dsa rebui l


t?Andwhe res ho uldyoube gi nt he
de velopme ntofac aus aldi agr amt os how t hef e edba c ke f f
e ctsofr oa dc ons truc-
tion?I t
'sus ua llybes ttobe gi nbyc aptur l
ngt hephys icals t
ruc tureoft hes ystem.
Sys temsc ons istofbot haphys ic alstructur ea ndt hede cisionr ulesus edbyt hepe o-
plei nt hes ys tem( t
hebe ha viora lstruc t
ur e) .
Thephys ica lst ructur eisof tene asier
tovi sua liz
ea ndr epres entt ha nt hede cision- ma ki ngs t r
uc t
ur e・Addi tiona l
ly,c on-
ce ptualizationi sof t
e npa rtofagr ouppr oc es si nwhi chpe oplemus ts ha ret he i
r
ownme ntalmo de lsa ndr ea cha gree me ntove ras lng ler e pre senta t
ionJti sus ually
ea si
e rtoga lれa gr eeme nta boutt hephys ic als tr
uc tur e. Thebe havi orals t
ruc turei s
oftenmor ec on trover sial; ifyous tartthe reyourg rouppr oc essma ygr indt oaha l
t
be foreyou' ver ea l
lybe gun.
Agoodpl a cetos tartf orthet rafficc onges ti
onc a sei sc onge stioni tself.Agood
mode lre qulre SaVa r
i ablet ha tha so pe rationa lme anl nga ndc anbeme asure d.One
goods umma ryme a sur eofc onge s t
ioni sa ve raget r ave lt ime( fort het ypic altripi n
apa rticularr eg ion)・Wha tde te r
mi nest r
a ve ltime?Tr a ve ltimede pe ndsont heba h
anc ebe twe ent hec apa c i
tyOft hehi ghwa yst oha ndlet rafi ca ndt henumbe rofve -
hic l
esus ingt her oads ,de not e dTr afi cVol umei nFi gur e5- 32.
Ast henumbe rofve hi c lesont her oa dsi nc reas es, glVe nt hehi ghwa yc a pa cl
ty,
thea ve raget rlpWi l
lt akel onge r.Ashi ghwa yc apa cltynS eS ,glVe nt heve hic levol -
ume, thea ve rag etrave lt imewi llf all.Highwa yc apac ityl Sa lt
e r
e dbyc onstruc t
ion
ofne wr oads .Roa dc ons truc t
ionhe r einc lude snotonl yne wr oa dsbuta lsoi-m
prove me ntst oe xi s
tlngr oa dss uc ha sa ddingl ane so ri nc rea slngC a pa c
itybyc hang-
1ngt heflow oft raff
ic,f ore xa mpl ebyconve rtingaf our -wa yI nt ersec t
ioni nt oa
clove rleaf・Anypr oJeC ttha ta ugme ntst heca pa cltyOft her oadst oc arryt raffic
woul dbei nc lud edint henot ionofr oa dc ons t
r uction, atl ea stint hisf i
rstve rsio nof

GURE5
FI -32 Road
Det
ermi
nant
sof Const
ruct
ion
t
rav
elti
me

Highway
Capaci
ty



t\-壱 Tr
avel
Time

/
Tr.
aff
ic
Volume
180 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

themod e l( lateryo uc ouldd isagg rega t


et hec ons tuc
r ti
o no fne wr oadsf r
omwi de n-
ingofe xi stingr oads ,iftha twa sde e me dtobene c essaryf o rthepur pos e).Si nc e
highwa ypr ojec t
st aket ime ,thede laybe twe ent hei niti
atio no fac onst
ruc t
ionpr o j
-
ecta ndt hei nc reasei nhighwa yc apa citylSe xplic i
tlyno ted.
Whe nd e velo pi
ngaC ausa lma plt i
she lpful toc onside rtheun itsofme a s
u ref or
thec ons truc tsinyo urd iagram. Ha vingc onsistentuni t
si so ftenag reataidtoc lear
thin kinga bo utt hede fi
nitionso fa ndr elati
onshi psa mongt heva r
iables.Spe cifying
uni tsa ndc he ckingl brdi me nsiona lc ons i
stencyl Sus ef
u le venwhe nyo urmo de lis
pu relyc o nc eptua la ndyo udono tin t
endt ode ve l
o paf o rma ls imulation. Tra vel
timewo ldbeme
u asur edi nmi nut espe rtrip( fo rthea ver aget ripint her eg i
o n).
Hi ghwa yCa pa citya ndTr afi cVo lu mea r
eme asure dinve hi
l ce -milespe rda y( a
vehi clemi lei so nemi letrave ledbyo neve hicle ).
Ha vi ngs pe cifi
e dt hephys ic als tuc
r tureofr oa dbui l
di nga ndhi ghwa yc o nl
struc t
io n, ne xta skwha tdriveshi g hwa yc o
ns t
ruc tionpr og rams .Thep rlma rymo ti
-
vatio ni sc onge st
ion:a strave ltimer ises,ast rafficj amsbe c omet henor m,a st he
rushho ure xpa ndsf r omda wnt hro ug hd usk,po liti
c alpr essur etobui ldwi llbui ld.
Fig ure5- 33a d dsthel i
nkf r
o mt ra velt i
met oroa dc onstruc t
ion.
Conge stionc reatespr es s
ur ef o rne wr oa ds ;afterthene wc apacityi sa dde d,
trave ltimef alls,relievingt hepr essu re.TheCa pa c
ityEx pa nsionl oop( B1 )a ctst o
reduc et ra ve ltimet oa c c
e ptablel eve ls.No tet hat血egoa loft hel oop, thede s
ir ed
trave ltime ,ha sbe e nma dee xpl icit.De siredt rave ltimei st het ravelt i
med i rv-

ersc o ns ide ra cce ptable( ona vera ge ),perhaps20mi nut esf o rthec ommut ef ro m
homet owor k. The1 990c ensusf ounda verageo ne -wa yc o mmut ingtime sf ora l
l
mode sa nda llwor ke rsofa bo ut2 2mi nutes,tho ug hmo retha n1 7mi ll
ionpe opl e
spe ntmo ret ha n40mi nu t
e sge ttlngt Owo rka ndne a r
ly2mi llions pentmo ret ha n
90mi nute s.

GURE5
FJ -
33 Roa d
Conges ti
on Co ns
truc
t
io n
l
eadst op ol
i
ti
cal
pres
s uretobuil
d ㌔
morer oads, Pr
essureto
Highway 年少 Redu c
e
reducin
gc on一 Capaci
ty a
p
X
P
a
Ca
c
n
S
i
t
y
l
0n Conge s
t
io
n
gest
ionviathe
negati
veCap aci
ty
ヒXPanS i
on T
Er
.
av
el - i- :
i
TTr Desi
re d
f
eedb ack
Ti
m j
\ i
.

e ave一 Ti
me
--
/ -
-F

Traff
ic
Volume
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 1
81

5.
6.2 Compensa!i
ngFeedback:
TheResponset
oDecr easedCongest
ion
Sof art raff
icvol umei sc ons i
de redtobee xoge no us. Thisa ssumpt lOni sa na ccu-
rat
er ele
f c
tiono ft heme ntalmode lsofma nypol i
ticians,c l
tyPl anne r
s,a ndt r a
ns
-

portationofi cia ls,f orwhomt raffi


cvo lumegr owsa st hepopul a
ti onoft her egion
growsa nda st hel oc ale conomyde ve lops. The ys eet heirjoba sbui l
dinge nough
roadst oke e ptr ave ltimea tthea c c
ept ablel evel,sopol it
icalpr es
s ur estaysl ow,s o
theyc anber eele cte d,a nds ot he yc ans erves pe ci
a linterestss ucha scons t
ruc t
ion
fir
ms ,r eale statede velope rs,andt hebus ine ssc ommuni tyWhobe nef
itf romr oad
buildinga ndwhoof tenpr ovidel ucrati
vej obsf o rthe mwhe nt heyl eaveofi ce.
Ifthec a pac itye xpa nsionl oo pwe ret heonl yf eed backope rat
lngi nthes ystem,
he
t nthepol icyofr oadbui ldingt ore li
evec onge st
ionwo ldwo
u rkwe ll:whe never
tra
fficvol umer os e, leadingt oc onge sti
ona ndpr essur efromt hec ommuni ty,ar oad
buildingpr ogr a m woul dbes tarteda ndhi g hwa yc apa cltyWOul de xpandunt ilthe
pressur ewa sr e l
i eve d.
Howe ve r,tr afficvol umei snote xoge nous . Tof or mul at
et heca usa ls t
ruc t
ure
determi nlngt ra fficf lOwi ti sa gainhe lpfult oc ons idert hephys icsoft hes ys t
em
andtheuni tsofme asuref o rtheva riable s.Wha tde t
e rminest hevol umeoft raffi
c?
Toha vet r
affic, he
t remus tbe.Hc ars.Noc a rs
, not raffi
c. Sot henumbe rofc arsin
her
t egi onmus tbeade te r
mi na ntoft raficvol ume. Tr afi cvol umei sme asure din
vehicle -milespe rda y.Tot altraffi
cvol umemus tthe reforee qua lt henumbe rof
vehiclesi nt her egl Onmul ti
plie dbyt henumbe rofmi lesea chve hi cl
et rave lsper
day.I nt urn,t henumbe rofmi lese achve hiclet rave lspe rda yl St hepr oduc tof
thenumbe roft ripse achve hiclema kespe rda ya ndt hel engthofea cht rip. Thus,
averagl ngove rt heve hi clepo pul at
ion,
Tra
ffi
cVo
lume -Ve
hic
les*
Ave
rageTri
psp
e y*
rDa Ave
rag
eTripLeng
th
Veh
icl
eMil
es/
Day-Ve
hic
les* Tri
pS/
Day * Mi le
S/Tr
ip
Thenumbe roftripspe rda ya ndt hea ve raget npl engtha renotc ons tantbutde -
pe ndont heleve lofconge stion.Ift raff
ici slight , pe oplea remor elike l
yt ot akea d-
ditiona landl onge rtrlpS.Whe nc onges tioni shea vy,pe oplewi l
lf oregoo rde fer
trl
pSa ndma kes hortert r
lpS ,Skippi ngtha tqui ckr unt ot hevi de oshopa ndbuyi ng
wha tt
he yne eda tt
hec l
os e stst
or er a
the rgol ngOnt Othema ll. Likewi se, thenum-
berofca rsi
nt her eglOni snotc o nstant. Thenumbe rofve hic l
e sint her e gl
OnC a n
bet houghtofa st hepr oduc tofthepopul a ti
onoft her eglOna ndt henumbe rofc ars
perpe r son:Themor epe opl eint her egion( andt hemor ebus ine ss
es ),themo reve -
hic l
est herewi llbe. Thenumbe rofve hic l
espe rpe rsonorbus inessi nt ur nisnot
cons tantbut( l
epe ndsont hea t
tractivene ssofd rivl ng・1 nea ttrac t
ivenes sofdr ivl
ng
depe ndsont hel evelofc onges ti
o n( Figur e5- 3 4) .
Addi ngthe serelations hipstot hemode lc los est hreene ga ti
vef e edba ckl oops,
allofwhi cha cttoincr easec onge sti
onwhe ne ve rne wr oadsa rebui lt.Suppos ene w
roa dsa rebuilttor eli
e vec onge s
tion.I nt hes hor tr un,t rave ltimef alls-t henum-
berofca r
sinther e
gionha sn'tcha nge da ndpe o pl e'sha bitsha ven'ta djus tedtothe
new,s hor t
ertrave lti
mes .Aspe opl enot ic
et ha tt he yc annow ge ta roundmuc h
fastert hanbe fore,the ywi lltakemor eDi scr etiona ryTr ips( loopB2) .The ywi ll
182 Pa
r IT
tI o
olsf
orS
yst
em sTh
ink
ing

GURE5-
FI 34 Tr
aff
icvol
umedependsonconges
ti
on,cl
osings
ever
alnegat
i
vel
oopst
hatc
aus
etr
aff
i
c
t
oincreas
ewhenevernewr
oadsarebuit
l.
Road
Const
ruct
ion-
工 、

Highway
C
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p
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t
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n
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andEconomi c 千
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、-- 昔 二十 崇 ,-
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:蕊

alsot rave lExtraMi les(loo pB3) 。Ove rtime,S eeingt hatdrivingi snowmuc hmor e
attrac t
ivet hanot he rmodesoft ransports ucha sthepubl ictrans i
ts yste
m,s ome
pe oplewi llgiveupt hebuso rs ubwa ya ndbuyac artThenumbe rofc arspe rpe r
-
son( andbus i
ne ss)risesa spe opl ea skwhyt heys houldTa ket heBus ?( l
oopB4) .
Al lthreeoft hes eloopsc ompe nsatef わranyne wr oadc onstructi
o nbyi ncre as
-
1ngt ra ff
icflow.Butr oa dc onstruc ti
ons ti
mul atesothe rlong- t
e rmf eedba cks. The
popul ati
onoft her egioni snote xoge nousbuti sa fectedbyt hea ccessibil
it
yoft he
out l
yi ngdi str
ic ts
. Ast her oa dne t
wor ke xpands ,asne wf reewa ysa ndr i
ngr oads
linkt hec ountr ysidewi tht hec ent erclty, t
hes i
z eoft here glOnWi thinar e
as onable
trave ltimegr ows .Ofc ourse,a ve r
a get r
a velti
meha sane gati
vee fectont hes i
ze
oft hea c
c essi
bl ereglOn: Thegr ea t
erthec ongestion, t
hes ma l
lerther adiusac cessi
-
blewi thin,say ,a30- mi nutedr iveoft hec ity(Figur e5-35) .
Thel inkst othepopul ationoft her eg10nC l
os etwomo ref e
e dba c
ks .Peoplebe -
gint oMovet ot heSubur bs( B5) .Ast hepopul a ti
onoft hes uburbsg rows ,thea uto
popul ati
onr is
esa swe l
l.Ther oa dsbe gint ofill.Traffi
cvol umegr owsf urt
he ra nd
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 183

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\ 寺 喜 … J
器霊 . p a
e
rr
s
sSr〆
e
n R:
dr
e
ar
ns
Slで
p

trave ltimerisesunt i
lther esulingc
t onges ti
onma ke sthes ubur bss uffi
cient l
yuna t
-
trac t
ivet ostopf urt
herinml grationa ndde velopme nt.
Thec ombi ne deff
e ctofthef ourne ga t
ivef e
e dba cksB2t hr oughB5i stoc om-
pe nsa t
es t
ronglyf oranyde creasei ntrave lti
mec aus edbyne wr oads .
Ifne whigh-
wa yswe r
ebui ltandt hena llc onstructions toppe d,therewoul dbea ni mme diat
e
dr opl ntraveltime. Buta spe opl erespondt othe i
rne wf ounde aseoft r
a ve l
,mo re,
longe rt r
lpSWO ul dbet aken. Mor epe opl ewoul da bandont hebusa ndbuyc a
rsto
co mmut etowo rk.Thepo pulationoft hes uburbswoul dgr ow. Thesea djustme nt
s
cont inueunt i
lt raveltimer i
sese nought ostopt hee xpa ns ionoft hes ubur bsbe-
ca uset hecommut er e
qui redist ool ong. Thede laysint he sene gati
vel oo pscould
ca usec ongesti
ont oover s
hoott hede si
ra blelevel.
Butr oadc ons t
ructi
ondoes n'tstop・ Asne whi ghwa ysOpe ntheHi nterl
ands
(loopRl )
,itbec omespos si
blet ol i
vei nt heco unt rysi
dea ndc ommut et owor kin
thet ownorc i
ty.Wha twa sonc er emot ef arm co tl
ntryOrWOOdsnowbe comesa
20mi nutedrivef rom thec it
y,wi thitsj obs,c ulture,a ndni ght l
if
e.Whol ene w
184 P
art
IIT
ool
sfo
rSy
ste
msTh
lnk
ing

c ommuni tiess prl ngup,C Ommuni tieswhe ret hepe opleha vet odr ivenotonl yt o
wor kbuta lsot othema rke t, tos chool ,tot hehome soft heirf riendsa ndt heirc hi 1
-
dr en' sf riends . Thebur ge onl ngpopul ationbr ingsne wde ve lopme nt ,Sho ps,S trlp
ma lls ,a ndot he rbus ine ssess pr lngup,t uml ngC Ount rySidet oc ondode ve lopme nt,
pas tur et opa rkingl ot .Al lt hewhi le,t henumbe rofc arsont her oa dgr ows .Af ter
s omeye ars,t rafficc onges tioni nt hes ef or me rlyqui ett ownsbe c ome sat errible
pr obl e m・ Pol iticalpr e ssur egr owsa nds tillmor er oa dsa rebui lt.
Rout e1 28,ar lngr oa da r oundBos tonbui ltint he1 950st or e li
e vec onge sti
on
bydi ve rtingl ong- ha ult r affica roundt hec e nte rc ity, rapidlya ttrac tedl oc a ldrive rs
a nds oonpr ove di na de qua te. Tor elievet hec onge stioni twa swi de ne d,f rom f our
toe i ght ,a ndi npl ac e s,e ve nmor el anes .Ins tretc hest hebr ea kdownl anewa s
ope ne dt ot raf fi
cdur i ngr us hhour( notaf ewha ples smot or i stsha vebe enki lled
whe nt he yha dt het e me rityt ous et hebr ea kdownl a nef orabr e akdown) .Tr afi c
soonf illedt hes ene wl anes ,a ndt oda ydur ingr us hhourt hec arsc rawla long
bumpe rt obumpe rt hr oug hl ongs tretche sofr out e1 28・ As ec ondr ingr oa d,I nt
-er
sta te495, wa st he nbui lta not he r1 5t o20mi le sf arthe ro ut. Thee xpa nde dne twor k
ma dee ve nmor ec ount r ysidea cc e ssible ,a nda not he rroundofpo pul a tiongr owt h
ande c onomi cde ve lo pme ntbe ga n. Thi ss e l
f-r einf or clngPr oc es sl ea dst omor ea nd
mor ene wr oa ds,pus hi nge ve rf arthe ri nt ot hec ount rys i
de, inava ina tte mptt oe ase
c onge stion・ Thes toryl SS imi la rf orot he rc itie si nt heUS,i nc ludi ngt hepa radigm
ca seofc onges tion-Lo§Ange les-a swe lla sLondon,Pa r i
s ,I sta nbul ,Ca iro,
Tokyo, Ba ngkok,a ndc ount les sot he rc itiesa roundt hewor ld.
Themode lclea rlys howst hef ut il
ityofa tte mpt stor e duc et r afficc onges t
ion
thr oughr oa dbui ldi ng.I tma yt akes omeye ar s,but ,ina na ut omot iveve rsionof
Pa rki ns on' sLa w, tr affica lwa yse xpa ndst of illt hehi ghwa ysa va i
la blef ori tstra ve l
.
Tr af ficvol umegr owsunt ilc onge stionl SJ ustba de nought ode terpe opl ef romt a kl
lngt ha ta ddi tiona lt rip,f rom dr ivingt owor ki ns tea dofr idi ngpubl i ct r ansit,Or
frommovi ngj us tal ittlef a rthe ro uti ntot hes ubur bs ・
5T ra f
fice ngi ne ersC a llt
hi sr e-
ac tion" r oa dge ne rate dt raffic・ "Ha ns en' S( 1 995)e c onome tr ics t
udyofUSme tro-
pol ita na reass howe dt ha tthee las tlCltyOft raf ficvol umewi thr es pe ctt ohi ghwa y
ca pa c it
yWa s0. 9a fterj ust5ye ar s,t ha tis ,al O% i nc re
a sei nc apa clyl
t e dt oa9%
inc rea s ei nt ra ff
icwi thi n5ye ars .Ma nyoft hef ee dba cksi de nt ifiedi nt hemode l
ope rateove re ve nl ong erpe riods , ful yne
l ga tlngt hee ffectofr oa dc ons truc ti
onon
conge stion. Somea na lys tse ve na r guet ha tbyH a ddingc a pac ityt oac rowde d[ high-
wa y]ne t wor kyouc o ul da ctua l
lys lowt hingsdown"( Ka y1 997, p.1 5) ,aphe nom-
enonk n owna sBr a es s 'La wa fte rt heo pe ra tionsr es ea r
c ha na lys twhof ir stcoi ne d
it.Fore xa mpl e, heM25,
t London' sr ngr
l oa d, wa sde si
gne dt oc a rryl ongdi stanc e
t
r affica roundLondon. Inste ad, itisa ctua llyus edpr ima rilyf ors hor tt ripsbyl oc al
re side nt sa ndc ommut e rs.I tsoonbeca met hebus i
es thl gh wa yl nEur opea ndha s

longbe enknowna st̀ hel ongestpar ki ngl oti nt hewo rld' ,thoughc ommut erson
t
heLongl slandExpr es swa y,Par is'Pe riphe rique,a ndt heSa mDi e goFr e eway
mi ghtdi s agr ee.I nr e spons e,t heM 2 5ha sbe e ns tea dily wi de ne d,a llt onoa vail.

St udi est ypi c allyf ind,a st heLondonTl 'me sr epor ted( 1


0 No ve mbe r1 997) ,that

5
Th ean
alog
ywit
hPark
ins
on'
sLaw(H
wor
kexpand
stofi
llt
het
imea
vai
la
blef
ori
tsc
omple-

t
io
n")ismoret
hanc
a.
su
l:
a Par
kin
son'
SLawa
ris
est
hro
ughan e
gat
i
vefe
edb
acklo
ops
tru
ctur
equt
ie
s
imil
artot
hatgo
ver
ni
ngtr
afi
ccong
est
io
n・S
eesec
ti
on5.4.
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 1
85

Trafi
cc ong
est
iononawidenedsecti
onoftheM2 5isnowgre
atertha
nbe f
orethe
improvementt
ookpl
ace,amo t
orl
ngS u
rveySugg
e s
ts.Thewi
deni
n gofastr
etchof
themo t
orwayatJ
unct
ion15,westofLondon,wasin
tendedt
ocurbc o
ngest
ion,but
thesu
r v
eyshowedtha
tjamsonthes t
ret
chwerenowc ommonpla
c e,
alt
houghlast
yeart
raff
icwasgene
ral
lyfre
e-lo
f wlng.

5
.6.
3 Th
eMa
ssT柑m
Si昔De
a抽Spi
Fa日
St anda r
de cono mi ca nalys ュsS ugge stst ha tade cli
nei nt hea ttrac ti
ve nes sofagood
ors ervi ces hou ldl e adpe opl et os wi tcht os ubs titutes ・Why,t he n,a sc onges t
ion
bui ldsup,don' tpe opl et ur nt oma sst ra nsit?Pa rtoft hea ns we riss howni nFi g-
ur es- 36.
Asl owe rt rave ltimec aus e dbyne wr oa dsi nc rease st hea t
tra ctive nes sofdr -i
v
1ng,r ide rshipa ndr eve nueoft hepubl i
ct ra ns i
ts ys temf all,Cos tsdon' tf a llve r y
muc h,s inc emos toft hec os tsa r ethef ixe dc os t
sofpr ovi di ngs er vic e:t hebus es
mus tr unwhe the rthe ya ref ullore mpt yJft het ra nsita uthor ityt riest oc los ei ts
de ficitbyCos tCut ti
ng( loopB6) ,servi cea ndq ua litye rode. Ro ute sa r ec los e da nd
the丘. eque nc yo fs ervicei sc ut . Ther ela t
ivea ttractive ne ssofdr ivi ngr lSeSa ndma ss
trans itride rshipf allss ti
llmo r e. Thede fic i
twi dens , leadi ngt os tillmor ec ut si nt he
publ ictra nsitne two rka st hes e l
f -reinfor cingRout eExpa ns ionl oo pR2O pe ra tesa s
avi ciousc yc leo fde crea singr ide rship,g rea terc uts ,ands tillfe we rr ide rs・
Ra i
singf arest oba lanc et het rans ita ut
ho ritybudge ti sl itt
lebe tte r: Highe rf ar
e s
inc rea set her elativea ttractive nes sofdr iving,a ndmor epe o plea ba ndonma sst ran-
sitf orc a rs.Ri d ershi pf alls,a ndf a resmus tber a i
s eda ga in, Choki ngof fRi de rship
(loopR3) .Be c aus ema sst rans its ys t
e msha veahi ghpr o por tionoff ixe dc os ts ,they
arehi ghl yvul ne ra blet ot hes es elf-reinf or cl
ngf ee dba cks .Asr oa dc ons tuc
r tiona nd
aut ous ea cce lera t
edi nAme rica ,pa rticul arlya ftert hel a te1 940S ,pe opl ea ban-
done dt rol leys ,tra i
ns ,a ndbus es .Thes epos iti
vel oo psbe cameade at
hs pl r alof
highe rf ares ,re duc eds ervi ce,a nddec linlngqua li
tyunt ili nma nyc itiesonl yt he
poor estpe ople ,thos ewhoc a nnota ffor dt omovet ot hes ubur bso rownac a r,ar e
leftt or idet hepu blict ransits ys tem. At t
e mpt stobui ldupt hema s st rans itne twor k
toof fsett hepos itivel oopst ha te roder ide rshipt hr oughMa s sTr a ns itCa pa cltyEx-
pa nsion( loo pB7)of tenfightal osingba ttl
ed uet ot he irlongde laysa ndhi ghc osts.
Onef inalpos itivef ee dba cki swor tha ddi ng: Thea de qua c yofapubl ict r ansit
sys tem de pe ndsnotonl yont hes copeoft hene twor ka ndt hef req ue nc yofs e rvic e
buta lsoont hes iz ea ndpo pul a t
ionde ns ityoft her e glO n. Ast hec ount r
ys idei sde -
ve lope d,t hel oc usofa ctivltyS hi ftsa wa yf r om t hea re as erve dbye xistingmas s
trans it.Aspo pu lationde ns ityf alls,fe we ra ndf e we rpe opl el ivene a rabusors ub-
wa yr oute. Publ i
ct ra nsitbe c omesl es sa ndl e ssus e fulbe ca us eYouCa n' tGe tThe r e
ont heBus ,l eadi ngt os t
illmor edr ivi nga nds tilllowe rma sst rans i tride rs hi p,1n
anot he rvi c i
ousc ycle ,loopR4( Fi gur e5- 37) ・Thes ubur bsg rowa ndt hea de qua cy
ofpubl i
ct ransitf allsmuc hf as te rtha nmas st rans itc apa c ityC anbea dde d・
Themode la bovei ss tillinc ompl ete( asa llmode lsa lwa ysa re ).Onec oul da dd
ma nymor ef ee dba cks .Fore xa mpl e, hes
t pre adofpopul ationi ntot hel e ssde nsely
po pul ateds ubu rbsi nc reasest hea ve ra gel engt hoft rips ,f or mi nga ddi t
iona lc han-
ne lsbywhi chc o nges tionr ise st oof fseta nyga insCa us e dbyne whi ghwa ys .The
mode ldoe sno te xpl oreot he rs idee ff ectsoft hea ut omobi le' sr iset odomi na nc e,
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1
88 Pa
rtI
I To
olsf
orS
yst
em sTh
ink
ing

i
ncludingt hedeaths,in
juri
esandcostsofacci
dent
s,hehe
t al
he
t ffec
tso fsmoga nd
oz
onepr oduc t
ion,greenhousegasgenera
tio
n,thesol
idwasteproblem posedby
t
hedis cardo fmill
ionsofvehicl
eseac
hye ar(
seechapt
er6)
,andthede pende
nceo f
t
hehi ghlya utomo t
ivena t
ionsoninsecur
es uppl
iesofi
mportedoil.Wha tother
f
eedba cksa ndsidee f
fect
sdoyous ee?

5.
6.4 Pol
icyA.
nal
ys妻
S:The岩
mpacto守J
Techr
!Obgy
De spiteitsl imi ta t
ionsa ndo mi ssio ns,themo de lprov ide sar iche xpla na t
ionf o rt he
pe rsistentf ailur eo fr oad- bui ldingpr ogr amst oa llevia tet rafficc o nge stion. Yo uc an
nowus ethemode lt oa sses sthel ike lye ffectofo therpol ic ies.
Int he1 970sa nd1 98 0S ,apo pulars ol
ut ionwa sHOVl a ne s(hi gh- occu pa nc y
ve hicle ,orc arpooll ane s). The s el ane sa rer estri
c t
e dt oc arswi tha tle a s
tt woo cc u-
pa nts( so me time sonl yd ur ingr us hho ur).Ther esult?Tot hee xt entd ri
ve rsj oine d
car po ols,thenumbe roft ripspe rda yf e l
l,red ucingt r afficv olumes lightly.Ther e-
sultingr ed uc ti
oni nc ong es tion, howe ver,s i
mpl ye nc o ura ge dot herst ot aket ot he
roa dsi ns tea dofma sst rans it
,t ot akea dditiona ltrlpSt he ymi ghtot herwi seha ve
fore go ne, an dt ol e avef orwo rkal ittl
el ater.Thet otalvol umeoft r
afficdu ri
ngr us h
hou rsdi dn' tc ha ngea ndmo repe o plewe reno wo nt hehi ghwa yst ha nbe fore,f ur-
the re rodingma s st rans itr ider ship. Ands omee nterpr lSingbuti mmo ralmo torists
too kt or idingwi thi nf
la ta bled ummi esi nt hepa ssenge rs ea ttof oolt hepol i
c ea nd
ill
e ga l
lyt a kea dva nt a geo ft heHOVl a ne.
De spl tet hepe rsis t
entf a i
lu reo froa dbui ldinga ndi nno va tionss ucha sHOV
lane s,ma nyt ra ns po rtationpl an ne rsc o nti
nuet opl 机t he irho pe sont e chno log lCal
solut ionst ot hec onge stionpr o bl em.Thel atestoft he sei ss O- c
a l
le di ntellige nt
vehi ce
l -
hi ghwa ys ys te ms ・ Ma nyc leve rt echno logie sa reunde rde velo pme nt,fro m
sens or stode tectt hed i
sta nc et ot hec a ra heada nda ut o ma tica ll
ya djus tyo urc ar '
s
spe ed,t ot ra nspo nde r so rma gne t se mbe ddedi nther oa ds urf acet oa utoma tica lly
steeryo urc ar.Al re ad ys ens o rse mbe dde dins o mehi ghwa yst rans mi tr ealtimet rafJ
fieda tatoc ar se qul PPe dwi ths pe cialr eceiver s・Te chno log istsl ookf orwa rdt ot he
daywhe nt hei nte rne t,GPS,a ndr ealt i
meve hic l
ec ont rolswi lla llowyo urc a rt o
pickt heo ptlma lr o utet oyou rde sti
na tiona ndd r
iveyout he rewhi l
eyo ur elaxo r
readaboo k.Someo ft he set echnol ogi esar ede s i
gne dt oi nc rea sehi g hwa ys a
f ety.
Ma nya remot iva tedbyt hene e dt oi nc r
e asehi g hwa yc a pa cityl nC iti
e swhe re
bui ldingne wr oa dsa nda ddi ngne wl ane sisnol onge rpos sibl e:unde rc omput er
con trol, t
het ec hnol ogi stspr o mi se , carsc ouldz i
ps afelya longa t70mi l
e spe rho ur
onl yi nche sa pa rt,g re at
lye xpa nd ingt hec apa cltyO fe x istinghi g hwa ys .
Themode ls ho ws血ef utilit
yo fthe seho pe s.The r ei snot e chnol o glCals olutio n
tot hec onge sti
onp ro blel
m. Thel mO ree ff
e cti
ve lythe set echno log iesi rI
T
Cre aSehi g
- h
wa yc apa clty ,themo ret rlpSWi llbet ake n, t
hemo repe oplewi l
lb uyc ars,thel e ss
attractivepu blict rans itwi llbe ,a ndt hemo rec ount rys idewi l
lbede velope di n to
bed roo mc ommuni tiesf orc ommut ers.Thevo lumeoft ra fficwi llswi ftlyr i
set Oal b
sorba llthene wc a pa c l
tyt e chno log yc a ny iel
d. Wemi g htz ipa longt hef reewa ya t
sev enty ,butwe' llbes t
uc ki nmuc hl onge rl i
ne sa tt hee ntr anc er ampa ndo ns e
- c
onda ryr out es .Ont her oa dwa ysoft hef uturewema yr i
demor es af elya ndmo re
comf ortabl y, butwewon' tr id emo res wi ft
ly .
Ch
apt
er5 Ca
usa
lLo
opDi
agr
ams 189

Econo mistsge nerallysugge stthesolutioni stoc hargetollst ha tincreasea s


cong es
ti
o nrises(Do wns1 992) ,Whi lesomer egionsa r
ee xperime ntingwi thtime -
of-
da ytollsandc onge sti
on-ba sedpr lCl
nguS lngr ealtimes enslnge qulpme nt,there
isco ns
ide r
ablepo lit
ica lresi
sta ncet otheno t
iono fpa yingfo rt hef reewa y,and
somec onc ernov erther egressivei mpa c
to ftolls,Wo rse,dri
ve r
st endt os witcht o
secondaryr oadsandc i
tys tr
ee t
swhe retoll
sa reinf easible.
Somena ti
onsha vec o met ounde rst
andt hesed ynami c
sa nda removl ngt O
reducetraffi
ca ndt hea tte
nda ntpol luti
on,ac ci
d ents,a ndde s
truc ti
onofo pe nl a
nd
itcausesb yinc r
eas ngt
i ra
ve lt i
me s
・InSe ptembe r1 997Swe den'spa r
liame nt
adopted" VisionZe r
o" ,apo licya ime date li
mi natlnga lltraf
ficf atalit
iesbype r-
mitti
ngt ownst Or educ es peedl imi t
sto3 0ki lome terspe rhoura ndi ns t
allspee d
bumpsa ndo t
he rf
lowr e s
tri
ctingde vic
es.Themod e lsugg es
tsthe sepol icieswi l
l,
inadditi
o ntos a
v l
ngl ive s
, e
nc oura gepeoplet ous eo thermod ess ucha sbus ,t
rain,
andb ic
yc le,t
husr educ i
ngt hepr e
s sur
eforr oadbui ldinga ndtheg rowt hint raff
ic.

5.
6.5 Compensati
ngFeedback:
TheSourceofPol
jcyResi
stance
Thef eed ba cksa ffectingt raff i
cc learlys howt ha ta tt
empt st oc ontr
olc onge stion
throu ghr oa dbui ld i
nga reva in, Anyr ed uctioni nc ong estionl e adstomo ret npsa nd
mo r
ec ar s,s wi ft
lybui ldingc onge sti
o nba c kup. Wha tr oadc ons t
ructiona ctua ll
y
con trol
si st hes izeoft heme tropolit
a na re aa ndt hen umbe rofc ar
so nt her oa d.
Roa dc o ns t
r uc t
ionc ause sthedr ama t
ice x pa nsionoft heur ba nizeda nds ubur ba n-
izeda rea ,theg r
o wtho fs t
ripma l
lsandpa rki ngl ots,andt hede c l
ineo ffa ,f
rm o r-
est,andf ield.
Thec aus a lstuc
r tur eoft het raff
icpr o bl emi llustra t
eshowpo l
icyr es ist
a nc e
arisesinawi der ang eo fc ompl exs ystems ・ Roa d-bui l
d ingpr og ramsaret y pi c
a lof
po li
ciesdi rec t
e da tthes ympt om ofdi fficulty. Policiesdi re cteda ta l
lev i
a tlngt he
sy mptomso fap r oblemus ua llyf ai
lbe caus ethe yt rigge rcompe nsati
ngf ee dbac ks,
feedba ckst ha tu n dercutthei ntende de fec tso fthepo l
ic y・Thec ompe nsatlngl o ops
arisebe ca us eo thera cto r
s ,wi ththe i
ro wngoa ls,respo ndt oc hang esint hes ta
teo f
thes ystemi ns uchawa ya st oo f
fsetthei nte ndede f f
ec tso fthepo lic
y. Whi lee ach
individua ll oo pma ybewe a k,thec ombi ne de fe c tca nof tenc ompe nsatec om-
pletelyf ora nyp olicyd ire
c te da tas ympt om o fapr o blem.Di rectl
ngpo lic i
e sa t
hes
t ympt omso fapr oble mi sliketrylngt OS que ezeaba l
loo nt oma kei ts ma ller.
Whe neve ryous q ue eze,thea i
rpr essurei nc rease s
,e xpa nd ings omeo the rpa rto f
theba ll
oons oi t
svol umer ema insa boutt hes ame .
Whyt h endos oma nypo liciesfocuso na lle
v iat
ingt hes ympt omso fd ifl
ficulty?
Wef ocuso ns ympt o msbe caus es omuc ho fo ure xpe r
ie ncei swi t
hs i
mpl es ystems
i
nwhi chc a usea nde ffecta rec loselyr ela
te di ntimea nds pa ce, i
nwhi chs ympt om
andc a
us ea reo bvious .Mos tofo urexpe rienc ei swi ths yste msi nwhi cht he rei sa
single,do mi na ntne ga ti
vef e e dback,a swhe nyo ur eac ho utt og raspano bj ectby
assesslngt hega pbe twe ent hepos iti
ono ft heo b jecta ndyo urha nd. Wet he ne x-
t
r apolatet he see v eryda ye xpe rienceswi t
hs impl es ys t
e msi nt ot hema na ge me nto f
co mplexs ys tems .But , asJ ayFo 汀e St
e r(1969, pp. 9-1 0)no tes
190 P
art
IIT
ool
sfo
rSy
ste
msTh
ink
ing

I
ntheco mplexsyst
emt hecauseofad i
ffi
cul
tyma yliefarba ckint i
mef rom
t
hesympt o
ms ,orinac omplet
el
yd i
fe r
entandremotepa rtofthes ystem.Inf a
ct,
c
ausesareusuall
yfound, no
tinp r
lOrevent
s,buti
nthes tr
uc tur
ea ndpo li
ciesofthe
s
yste
m.‥Co ndit
ionedbyo urt
rainl
nglnSimplesyst
e ms, wea ppl
yt hesamei ntu-
i
ti
ontoc omplexsyst
emsa nda r
eledintoer
ror.
Asar e s
ultwet reatsy mptoms ,
not
c
auses.Theo ut
comeliesbetweeninef
fect
iveandd e
trimen t
al. ..I
ft heatt
empt ed
s
olut
ionintens
ifi
estheproblem,wronglyatt
ri
bute
dt oa n
o thersource,theorganiz
a-
t
ionli
kelywi l
lred
o u
bleits"cor
rect
ive"act
ion,pr
oduc i
ngmo red i
ffi
c ul
tyan dpres
-

S
ureforsti
llmorereme di
alacti
on.Ad es
tr
ucti
vesplralbeco mese s
tab l
ish
ed.

i
denti
fyi
ngtheFeedbackSt
rL氾t
ureO官
PoF
毒cyRes≠
stance
L Consi
dert
hefai
ledRomanianpopul
ationpol
icydes
cri
bedinchapter1.
Devel
opacausa
lloopdiagr
ame xpl
ainlngt
hefai
lur
eofthegove
r nment
'S
ef
for
tstoi
ncr
easethebi
rt
hr at
e.
2. Tabl
e1-1lis
tsanumberofcommonexampl
esofpoli
cyresi
sta
ncei
nsocia
l,
busi
nes
s,andeconomi
cs ys
tems
.Devel
opsi
mplecausaldi
agra
msforea
ch.
Useyourdiagr
amstoexpla
inwhyeac
hpoli
cyfai
led・

5.
7 SL
糊R.

1
ARY
Ca usaldiagramsa reapo werfultooltoma pt hefee dbacks tr
uc tureofc ompl exs ys-
tems .Ca us
aldia gramsc a nbehe l
pfultoyoui nthee a
rlypha sesofapr o
j ect
, Whe n
youne edtowor kwi tht heclientteamt oe lic
ita ndc apturet he i
rme nt
a lmode l
s・
The ya rehelpfulinpr esentl
ngt heresul
tsofyourmode l
ingwor kinano ntechnical
fashion.Tobee fe cti
ve,yous houldfollowt herulesf orca usaldi agra
ms , i
ncluding
selectionofva ri
a blena me s
,layout,anda sslgnme ntOflinka ndl ooppol ari
tiesJt
isbe sttobuildupdi agramsins teps:re
s i
sttheur get ocrea t
eas lngle,Compr e hen-
sivedi agram.Asi nle a
rnlngt Oreadmus i
c,pr acticeise verythi ng・De ve l
opyour
skill
si nma pplngt hef eedbacks t
uc
r tur
eofs ystemsbys ke t
chi ngc aus a
ldi agrams
toc apturethef e edbacksyour ecognlZea Syour ea dthene ws paperort heg reat
wor ksofl i
terat
ur e.
St
ocksa
ndFl
ows

I'
mv e77goodatinte
gralanddlHere
nti
alcalculus,
Iknowt hes
cie
nti
ficnamesofbe i
ngsanimalculous;
Inshort
,inmatt
ersveget
able,ani
mal,andmi ne r
al,
Iamt heveTmode
f lofamode rnMajor-
Ge neral.
-W. S.Gil
bert,Th
ePi
rat
eso
fPe
nza
nce
,Ac
t1.

Thisc hapteri ntr


oducest hec once
pto fstoc
ksa ndmows ,acentr
alideaind ynam-
i
c s.I
t pr
es e
nt sthec o
nc eptualandma t
h emat
icaldefi
nitionsofst
ocksandflo ws,the
diagramml ngt ool
sforma pplngnetWOrksofs t
ocksa ndflows,andcases tudie
so f
t
heus eofs toc ksandflOwsi nmode l
ingpr o
jectsincludingautomobil
er ecycli
ng
andt hec onstructi
ono fpul pa ndpape rmill
s.De veloplngfacil
it
yini dentif
ying,
ma pplng,andi nt
erpret
ingt hestockandflowne tworkso fsyst
emsisac ri
ticalskil
l
foran ymode ms ystemsmode l
er.

6J
I STOC葛 S
(S,FLOW ,ANDAccuMULATl
ON
Causalloo pdi agramsa rewonde r
fll
jytlSef
uli nma nys ituat
ions,Theya rewe l
J
I
sui
tedtor e pre
senti nte
r depende nci
esandf eedbac kpr ocesses.Theya reusede f
-
fec
tivel
ya tt hestartofamode li
ngpr oj
ecttOC aptureme ntalmod el
s-bot hthose
ofac l
ientg roupa ndyo urown. Theyarea l
souse dt oc o
mmuni cat
ether es
ultsofa
completedmode lingefo r
t.
Howe ve r
,caus alloopdi agramss uferfrom anumbe roflimitat
ionsandc an
easi
lybea bused.So meoft he searediscuss
edi nc ha pte
r5.Oneoft hemos ti
m
-

port
a n
tl i
mi tat
ionso fc aus a
ldi agr
amsi stheirina bil
ityt oc a
pturethes t
ocka nd
lo
f ws tuc
r t
ur eofs yste
ms .Stocksandflows ,
alongwi thfee dback,
a r
ethetwoc en-
tr
alconc e
pt sofd ynami cs yste
mst heory.
191
1
92 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

St ocksa r eacc umul a t


ions.The yc ha r
a cterizet hes ta
teoft hes ystema ndge ner-
atethei nf orma tionuponwhi chde cisionsa nda c ti
onsa rebas ed・St ocksgi veS ys-
temsi ne rti
aa ndpr ovidet he mwi thme mor y.St oc ksc r
eatede la
ysbya ccumul atl
ng
thedif ferenc ebe t
we ent heinf
lowt oapr oc essa ndi t
sout lowI
f Byde coupl i
ngr ates
offlow,S tocksa ret hes ou rceofdi sequi l
ibr i
umdyna micsi ns ys tems .
St ocksa ndflowsa ref ami l
iartoa l
lofus .Thei nve ntoryofama nuf act
ur l
ng
fir
mi sthes tockofpr oduc tini t
swa r
e hous es. Thenumbe rofpe opl eempl oyedby
abus ine ssi sas toc k.Theba lancei nyourc he cki nga ccounti sas tock.St ocksa re
alt
e r
edbyi nnowsa ndo ut lo
f ws .Af i
rm' si nve ntor ylSinc reasedbyt heflowofpr o-
duc t
iona ndde crea se
dbyt heflowofs hipme nts( a
ndpos siblyot he routlowsdue
f
tospoi lageors hrinka ge) .
Thewor kforc einc rea sesvi athehi ringr ateandde creases
viather a teofq ui t
s ,l
a yoffs,andr et
ireme nts.Yourba nkba la ncei ncreaseswi thde -
positsa ndde c r
eas esa syo us pend・ Ye tde spltee verydaye xpe r
ienc eofs tocksa nd
lows
f ,alltooof t
e npe oplef a
iltodi st
ingui shc lea rl
ybe twe ent he m・ IstheUSf ed-
eralde ficitas t
oc koraf low?Ma nype opl e,i nc ludingpol itici
a nsr espons i
blef or
fis
calpol icy,a r
eunc lear .Fail
uret oun de rstandt hedi fer e
nc ebe twe e
ns tocksa nd
lowsof
f te nl eadst ounde rest
ima t
ionoft imede lays ,ashort-termf ocus,a ndpol i
c y
resis
ta nce.

6.
1.i Di
agr
amm垂
ngNot
ati
ori苧
orSモ
ocksandF一
ows
Syst
em dynami
csus
esapa
rti
cul
ardi
agr
ammi
ngnot
ati
onf
ors
toc
ksa
ndf
lows
(Fi
gure6-1
).
。 Stoc
ksarer
epre
sente
dbyr
ect
angl
es(
sugges
ti
ngac
ont
aine
rhol
dingt
he
cont
ent
softhest
ock).
。I
nf
lowsa r
er e
present
edbyapi
pe(ar
row)poi
nti
ngint
o(addingt
o)t
he
st
ock.
OutlOwsa
f rerepr
esent
edbypi
pespoi
nti
ngoutof(
subt
ract
ingfr
om)
t
hes t
ock.
o Va
lve
scont
rolt
hef
lows
.
・ Cloudsr epres
entthesourc
esa ndsinksfortheflows・As ourc
erepres
ents
thest
oc kf r
omwhi chaflowor lgl
natlngOutsidetheboundaryofthemodel
ari
ses;sinksreprese
ntthestoc
ksintowhi chflOwsl e
avlngthemode l
bounda r
ydr ai
n.Sourcesandsinksa r
ea ss
ume dt
oha veinfi
nit
ecapaci
tyand
canne verconstr
ainthef
lowsthe ysupport.
Thestruc t
ur eofa l
lstockandflows tr
ucturesiscompos e doft
he seeleme nts
.
Ast heexa mpl einthefigureshows ,afi
rm'sinventorylSaS tockthatacc
umul at
es
theinf
lowofpr oducti
ona ndisreducedbytheout lowofs
f hipme nts
・Thesea rethe
on
lyf lowsc onsidere
di nthemode l:unl
essexplicit
lyshown,ot herpossi
bleflows
intooroutoft hes tock,suchasinventor
yshrinkageo rspoilage, ar
ea s
sume dtobe
ze r
o.Thec loudsi ndica
tethatthestockofrawma te
rial
sne verstar
vesthepr oduc-
tionrat
ea ndt hes t
ockofpr oductshippedtocustomersne ve rgrowss ohightha ti
t
blocksthes hipme ntrat
e.
Cha
pte
r6 St
ocksa
ndFl
ows 1
93

FIGURE6 -
1 Gener
a一St
ruct
ure:
Stockandfl
ow
di
n
agr
ota
amml
t
ion
ng



_7

ゝ t
E
t
b
LSt
o
ck て


⊥7
ゝ 由
一.

= ] st
ock
Key=
> Fr
ow

X val
ve(
RowRegul
ator
)

○ Sourc
eorSink
(St
ocksout
sidemode一boundar
y)

Val
vesregul
ateamount
/ t
IowmglnOrOut\\

FI
owofmat
eri
al fl
owofmat
eri
al
Outofst
ock

3
Sour
ce I
nfl
ow Out
f一
ow SI
'
nk


/

\ ー Nameo f /

fI
ow

Examp一
e:

l
n
ve
n
to
r
y
Pr
oduct
ion

6且2 Ma的ema昔i
ea自Repr
esenせ
a抽 mo甘
St
ocksandFlows
Thestoc
ka ndf
lowdiag
rammingconve
nti
ons(or
igi
nat
edbyForr
e s
ter1961)We
re
base
donahyd ra
uli
cme t
aphor
-theflOwo fwateri
ntoandoutofr ese
rvoi
rs.
Inde
ed,iti
shelp
ult
f othin
ko fs
toc
ksasbatht
ubsofwate
r.Thequantl
tyOfwat
er
194 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

i
nyourba tht
uba tanytlmei sthea ccumulat
ionoft hewa t
ernowlnglnt hr
oughthe
t
a plessthewa t
e rf
lowi ngoutt hr oughthedrain(a ss
umenos plas
hingore vapora
-
t
ion).Ine xact
lythes amewa y,thequa nti
tyofma teria
linanystoc
ki sthea c
cumu-
l
a t
ionoft hef
lowso fma ter
ialinl essthef
lowsofma t
eri
alout.
Despitetheprosai
c
me ta
phort hestocka ndflOwdi a gram hasapr eci
sea ndunambiguousma themati
-
calme anlng.St
oc ksaccumul at
eori nte at
gr ethei
rflows ;
hene
t tf
lOwi ntothest
ock
i
st hera t
eofc hangeoft hestoc k.He ncethestruc t
urerepr
esent
edi nFigure6-1
abovec orres
pondse xactlytothef ol
lowlngIntegralequat
ion:

S
t
oc
k
(t
)-l
lo
t
I
nlo
f w(
S)IO f
low(
S)
]ds+St
o
utck(
to
) 6
(-1
)

whereInf
low(S)represe
ntstheval
ueoftheinf
lowatanyti
mesbe t
we entheini
ti
al
ti
met oandt
hec ur
r entt
imet .
Equival
entl
y,t
henetrat
eofchangeofanys t
ock,i
ts
deri
vati
ve,i
stheinflowlesstheoutlow,de
f f
ini
ngthedife
renti
alequa
tion
d(
Sto
ck)
/dt-I
nno
w(t
)IOu
tlo
f w(
t)
. (
6-2
)
Ingeneral,theflowswi l
lbef unctionsofthestockando therst
a tevari
ablesandpa -
rameter
s .Figure6-2S howsf ourequl Vale
ntrepre
sentat
ionsoft hege nera
lstockand
nows tuc
r ture.Theba thtubands tocka ndflOwdiagramsma ya ppeartobel e
ssr1g-
orousthant hei nt
e gralordi f
ferentialequati
onrepresentati
ons ,buttheya repre-
cis
e l
ye qulValenta ndc onta
ine xac t
lythes ameinforma ti
on・Fr om anys ystem of
int
egralo rdifferentialequationswec a
nc onst
ructthec orrespondings tockand
lowma
f p;f roma nys tocka ndflOwma pwec angeneratethec or
respondingInte-
gralordifferenti
ale quati
ons yste
m.
GURE6
FI ・
2 Hydr
au一
icMet
aphor
:
Fourequl VaJ
ent
repr
es entati
ons
ofstockand l
月ows tru
c tur
e
Each
repr
es entati
on 曹

contai
ns ノ=
preci
selyt he
Same
inf
ormation
.
St
ockandF一
owDi
agr
am:

l
nfl
ow Out
f一
ow

l
ntegr
alEquat
ion:

St
ock(
t)- llnf
Eow(
S)-Ou紺ow(
S)] ock(
ds+St t)
o
tt

Di
ff
erent
ialEquat
ion:

d(
Stock)
/dt-NetChangei
nSt
ock-J
nfl
ow(
I)IOut
fl
ow(
I)
Ch
apt
er6 S
toc
ksa
ndF
lows 195

Pr
oce
ssPo
int
:No
tat
i
onf
orAc
cumu
lat
i
on
Thetradi
ti
onalnot
ationusedinc a
lculusandshowninFigur
e6-2isoft
encon -

fus
ingtomanypeople.Int
hisbook,Iwi l
lgene
ral
lyr
epre
sentt
heproc
essofa
ccu-
mulat
ionwiththeI
NTEGRAL( )functi
on・
.
St
ock-I
NTEGRAL(
Inlo
f w Ou
tlo
f w,
Sto
ckt
。) (
6-3)

TheI NTEGRAL( )f
unct
ionise
xac
tlye
quiva
lentt
oe quati
on(6-
1)andrepres
ent
s
t
hec onceptt
hat
thest
ockacc
umula
tesi
tsi
nf
lowslessitsout
lows
f ,begi
nningWit
h
aniniti
alva
lueofSt
ockt
o・

6.
1.3 TheCont
ribut
ionofSt
ockst
oDynami
cs
Stoc
ksa
recr
iti
cali
nge
ner
ati
ngt
hedyna
micsofs
yst
emsf
ort
hef
oll
owl
ngr
eas
ons
(Mass1
980)
:

1
. Stoc ksC har ac ter i
z et hestateoft hes ys t
em andpr ovidet hebas isfor
aetions .
Thes t
ocksi nas ys temt ellde ci
sionma kerswhe retheya re,providingthem
witht hei nf
o rma tionne ededt oac t
.Api l
otmus tknowt hes t
ateofthea irc
raf
t
includingpos ition, he ading,a l
ti
tude ,andf uelle vel・Withoutkn owl edgeof
theses ta
te s
, thepi loti sf
lyingbl i
nda ndwon' tsur vi
vel ong. Likewise,a
fir
m ca n'tse titspr od ucti
ons chedul eappr opriatelywi t
ho utk
no wledgeof
theor derba ckl og, t
hes t
oc kofinve ntory,thepa r t
sstocks ,t
hel aborforce,
andot hers toc ks ,Aba lances heetcha racte
rizest hefinanc ia
lhe lt
a hofa
corpor at
ionbyr e port l
ngt heva l
uesofs tockss uc hasc ash,inventory,
paya bles,andde bt. Informa ti
ona boutt hesestoc ksa f
fec t
sde cisi
onss uchas
issulngne wde bt, payi ngdi vi
dends ,andc ontrollinge xpens esvialayoffs.
2. St oc kspr ovides ys t
e mswit hi ne rti
aandme mor y.
St oc ksa cc umul atepa steve nt s.Thec ont entofas tockc anonl yc hange
thr ougha ni nflowo rout low.
f Wi thoutc ha nge si nthe sef
lows ,t
hepa st
ac cumul atio nintothes toc kpe rsi
sts.Thes toc kofl e a
di nthepa lntOf
Ame rica'si nnerc lt
yhous lngr ema i
nshi ght oda ye vent houghl eadpa intwa s
ba nne di n1 978. 0mc ethes tockofl ea dpa lnta ccumul ated, t
heo nlywa yto
elimi na tei tisthroughe xpe ns i
vede leadi ngo r血ee ventualde moliti
onoft he
hous lngI tself.Eve nthe nt hel eadr ema i
ns , eithers afelys e
que st
eredormor e
l
i ke lydi spe rsedintot hee nvi ronme nta sdus t,chi ps,orle a
dl eaching血・ om
landf illsint owa tersuppl ies .Like wise,thes tockofoz one -destr
oying
chl orinege n erat
edbyCFCswi llrema ini nt hea t
mos phe refわrde cadese ven
afte rt
hepr oduc ti
onr ateofCFCsf al
lstoz erobe causet her at
ea twhi ch
c hl orinei ss crubbe df romt hes trat
osphe rei sve rylow. Stoc ksdon'tha veto
bet angibl e.Me mor i
esa ndbe l
iefsa r
es toc kst ha tcharac t
erizeyourme ntal
states .Yourbe l
iefspe rsistove rt i
me ,ge ner atlngl nerti
aa ndc ontinultyln
youra tt
it
ude sandbe havior Jfyouha veaba de xpe ri
enc eona na ir
linea nd
ne ve rflyont ha tcrr
a iera ga i
n, yourbe liefa boutt helowqua l
it
yoft he i
r
ser vicer ema inseve nifthe y' vei mprove d.
196 Pa
r IT
tI o
olsf
orS
yst
em sTh
ink
ing

3. St ocksa ret hes our ceofde lays .


Al lde laysi nvol ves toc ks ・Ade l
a yl Sapr oc essWhos eout putl a gsbe hindi ts
lnPut .Thedi fe r enc ebe twe ent hei nputa ndo utputa ccumul atesi nas t
oc kof
ma t
er ialinpr oc es s. The rei sal agbe twe ent het imeyouma i
lal e tt
e randt he
timei tisr ece ive d. Dur ingt hi sint erva l, t
hel et t
e rr es i
de sinas toc kofl ett
e rs
int rans i
t. Eve ne ma ila cc umul atesi ns toc ksofunde live re dpa c ke tsa nd
me ssage sr esidi ngi nt heme mor yofva r i
ousc omput e rsbe twe e nt hes ende r
andr ece i
ve r.The rei sal agofs eve ralye ar sbe t
we e nt hede cisiont obui l
d
ne wof ficebui ldingsa ndt het imet he ya rer e adyf o roc cupa ncy・ Dur ingt his
interva lthe rei sas uppl yl i neofbui ldingsunde rde ve lopme nt,i nc ludinga
stocko fpr opos e dpr oje ctsa ndas toc kofbui ldingsunde rc ons tuc
r tion・
Byde f
ini ti
on,whe nt hei nputt oade layc ha nge s,theout putl agsbe hind
andc ont inue sa ttheol dr atef ors omet ime. Dur ings uc ha djus tme nts,the
stocka ccumul atingt hedi ffe re nc ebe t we e nI nputa ndout putc ha nge s・Ifyou
ma i
lwe ddi ngI nvi tationst o1 000ofyourc los estf rie ndsa l
la tonc e,whi let he
r atea twhi chot he rma ilisde pos ite dr ema insc ons ta nt, thes toc kofl ettersin
translt JumpSby1 000a ndr ema insa tthene wl e ve la st hel e ttersma ket heir
wa yt ot he irde stina tions .Onl ya sthei nvi tationsbe gi nt oa rivedoe
r sthe
stockofl ettersi nt r ans i
ts ta rtt of a l
l. Thede live ryr atee xc ee dst hema ili
ng
r ate,S hrinki ngt hes toc kofma ilint ra ns i
t, unt ila llt hei nvi ta ti
onsha vebe en
de li
ve red,a twhi chpoi ntt hede live ryr a t
eonc ea ga lne qua lst her atea twhi ch
ma i
li sde pos ite da ndt hes toc kofl ette rsi nt rans itr e t
ur nst oi t
sor l
glna lleve l

Pe r
c eptionde la ysa l
s oi nvol ves toc kst hought hes es toc ksdonoti nvol ve
anyma ter i
alflows .Fore xa mpl e, thebe liefofma na ge rsi nac ompa ny'S
¶l iwa nhe adqua rte rsa bo utt hes hipme ntr atef romt he irSi liconVa lleypl ant
l agsbe hindt het rues hipme ntr a teduet ome a sur eme nta ndr epor tingde lays ・
Me asur eme nto far ates uc ha ss hipme nt sa lwa ysi nvol vesas t
oc k・ Duet o
unpr e dictableva riationsi nc us tome ror de rs,pr od uc ta va ilability,a nd
tr anspor t
a t
ion,S hi pme nt sc a nva rys l
gni ficant lyf romhourt ohour ,da yt o
da y, orove re ve nl onge rpe ri ods .Shi pme nt smus tbea c cumul a tedf orsome
pe r i
odoft imes uc ha sada y, we ek, Ormont ht opr ovi deame anlngf ul
me asure me ntoft her ate. Ifs hi pme nt sa rehi ghl yvol atile,thef irmwi llha ve
toa cc umul atet he m ove rl onge ri nte rva lstof ilteroutt hes hor Lt er mnoi sea nd
pr ovi deame ani ngf ula ve ra gema nage r sc anus et oma kede cisions ・In
a dd it
iont he rea r er epor tingde laysi nvol vingas toc kofs hipme nti nforma t
ion
wa itl
ngt Obeupl oa de dt oa nddownl oa de df romt hef ir m' sc omput e rsys t
e m・
The rema ybef ur t
he rde laysi nt hea djus tme ntoft hee xe cut ive s' be l
iefse ven
a 氏e rt he ys eet hel a testda ta. Cha pte r1 1de s cribe st hes truc turea nddyna mi cs
ofde laysi nde ta i
l .
4. Stocksde coupler atesoff l
owandc re
atedisequilibrium dyna mics。
Stocksabsorbt hedi ferencesbetwe eninf
lowsa ndout l
fows ,thuspermit
tl
ng
theinf
lowsa ndoutlowst
f oapr ocesstodiff
er.I
ne quilibrium, t
hetota
l
inf
lowt oas tockequa lsitstot
alout lows
f ot
hel eveloft hestockis
unchanglng. Howe ve r
,inf
lowsa ndoutlowsus
f uall
ydi fe rbecausetheyare
ofte
ngove me dbydi ferentdecis i
onprocesses
.Di e
s quilibrum i
i st
her ul
e
rat
herthant hee xc
e ptl
On.
Ch
apt
er6 S
toc
ksa
ndF
lows 197

Thepr o duc t
iono fgr ainde pe ndso nt heye arlyc yc l
eofpl antlnga nd
harve st,alongwi t
hunpr e dictabl ena turalva riati
o nsi nwe a the r,pe st
popul ations, ands oo n. Cons umpt l
OnO fg rainde pe ndso nhowma nymo uths
therea ret ofe ed. Thed iffer e
nc ebe twe eng rainp r od uctiona ndc ons umpt ion
ratesa ccumu latesing rains t
o cks ,Stor
e dt hrou gho utt hed istribut ions ystem
fromf ie ldtogr ainele vato rtopr oce ss
o rinv en t
or iest oma rke ttoki tche n
cupboa rd.Wi tho utas t ocko fg raint obuf fert hedi f ferenc esbe t
we en
produc tiona n dc onsu mpt ion, CO nSumpt lO nWO uldne cessa rilye qua l
produc tiona ta lltime sa ndpe opl ewo u l
ds t
arv ebe twe enha r ve sts. Thus
Josepha d vi
se dPha r
a oht os tockpi l
eg r aind uringt he7goodye arsi n
anticl
pa t
iono ft he7l ea nye arsd u r
ingwhi c
hc ons umpt lOnWO ul de xce ed
harve sts.Whi l eo na ve raget hepr oduc ti
o no fg ra inba lanc e sc ons umpt lOn
(andl os ses)asf a r
me rsr e spo ndt oma rke tpric esa ndi nve nto ryc ondi tions
inde termi ningho wmuc ht opl ant ,anda sco nsume rsa djus tc o nsumpt ion
inrespons etopr lCeSa nda va il
abi li
ty,p roduc tiona ndc o ns umpt l Ona re
rarel
ye qua l.
Whe ne vert woc oupl eda ctiviti
e sarec ontrolledbyd i
fe re ntde cision
ma kers ,invo l
vedi ff
e rentr e sourc es,anda res ubje ctt odi ffer entr a ndo m
shocks ,ab ufe ro rstoc kbe t
we ent he mmus te xist, accu mul atingt he
diff
ere nc e.Ast he ses tocksva r
y ,informa t
iona bo utt hes izeoft hebuf f er
willfe edba c ki nva riouswa yst oi nlue
f nc ethei nf
lo wsa ndo utlows
f .Of t
en,
butno ta lwa ys ,thesef e edba ckswi llope ra t
et obr ingt hes t oc ki ntoba lance・
Whe the ra ndho we qui l
ibr iumi sa chieve dc anno tbea ssume dbuti san
eme rgentpr ope r
tyo ft hewho l
es ystema sitsma nyf ee dba ckl oo psi nte r
act
simulta neous ly.Unde rs t
and i
ngt hena turea nds tabi li
tyo ft he s edyna mi cs
isoftent hepu rpos eo fas ys t
e md yna mi csmod el.

6d
2 日
der
酬 y百
mgSt
ocksand『日
⑳ws
Thedi stinctionbe twe ens tocksa ndflowsi sre cogniz edi nma nydi sciplines.
Ta ble61 ls howss o mec ommo nt ermsus edt od ist
ing uishbe twe ens toc ksa nd
lowsi
f nva r i
o usf i
e lds.I
nma thema t
ics,sys t
e md yna ic
m s,controlthe ory,a ndr e -

latede nglne e
r ingd isci
plines,stocksa rea l
s ok
nO wna sint egralsors tat evar iables・
Flo wsa r
ea l
soknowna srateso rder i
vat i
ve .Che
s mistss peako f7 1eaC t
ant Sa nd
reac ti
onpr oduc ts( t
hes tocks )andr eactionr ates( t
hemows ).Inma nufac t
ur i
ng
setings
t ,s t
oc ksa ndf lowsa rea l
s oc al
ledbu Hersa ndt hrough put.I ne conomi cs,
stocksa rea lsok no wna slevelsa ndflOwsa sr ates.Fore xa mple,thec apit
a lstock
ofa ne c onomyi si tslevelofwe alth(me asuredin,s ay,do llar
s)whi let heGDPi s
thea gg regater ateo fna t
ionalout put(me asuredinS /yea r)
. Inaccount ing, ba l
ance
she etitemsa r estoc ks,sucha sc ash,thebo okva lueo fi nventory,lo ng- termde bt,
ands harehold ere quity(allme a s
u redin,e .g・,doll
a rs
).Itemsa ppeari ngont hein-
co mes t
ateme nto rno wo ffundsr eporta reflOwswhi c ha lt
erthec o rrespo nding
stockso ntheba lances heet,sucha snetrec el
ptS,thec ostofgo odss ol d,long- term
bo rr
owi ng,a ndt hec hangei nr e tai
ne de arnlngS.The s eflowsa reme asuredi n
S/yea r.Phys iologica lmo delso ft
e nlumpdi ferents t
ocksi ntoas ma llnumbe rof
compar tmentso rboxe sc onne ct
edbydi f
fusionr at
e s(t
hef l
ows ).Fo re xa mpl e,the
stocko fgluc osei nahuma nc anber e presentedbyat hreec ompa r tme ntmode l:
198 P
art
IIT
わol
sfo
rSy
ste
msTh
ink
ing

TABLE6・
l
Fi
eld St
ocks Fl
ows
Terminologyused
todisti
nguish Mat
h m
e atic
s,p h
yscs
i l
n t
egrals,st
ates,stat
e Der
ivaive
s
t,raes
t of
betweens tocks de
an n l
ge
nerl
ng vari
ables,stocks cha ge,f
n l
ows
andf一owsi n Reac t
an t
sandr eacti
on Re
ac t nrat
es
dif
fer
en t Chemistry io

p「oducts
dis
cIPIE
neS
M anu
fac
tu rl
ng Buff
ers,inventori
es Throughpu t
Economi
cs Levels Rates
Ac
coun
ti
ng Stocks,balancesheet FE
ows, cashfiowor
i
tems i
ncomes t
atemen t
i
tems
Biog
ol y,p
hy o
si l
o gy Compar
tment
s Dif
fusi
onr at
es, f
lows
Medi
ci
ne, Pr
eval
ence,r
eser
voi
rs I
ncidence,infect
ion,
epi
demiol o gy morbidi
tyand
mortali
t
yr ates

gluc osei nt hedi gestives ys tem, gluc os ei nthebl oods t


rea m,a ndgl ucoseint hein-
tracellula rma t
r ix・Ine pide mi ology, pr ev alenc eme asure sthenumbe rors t
ockof
peo plewhoha veapa rti
c ularc ondi tiona ta nygi vent i
me,whi l
ei ncidencei sthe
ratea twhi chpe o plec omedownwi tht hedi s e
a seorc ondi t
ion. I
nDe cembe r1 998
thepr eva lenc eofHI V/AI DSwor ldwi dewa ses t
ima t
e dbyt heUni tedNa t
ions
AI DSpr ogr amt obe33. 4mi ll
iona ndt hei nc i
de nceofHI Vi nfT
ecti
onwa sestima t
ed
tobe5. 8mi llioIVye a r.Tha tis,at ota lof33. 4mi lli
onpe o plewe ree st
ima t
e dtobe
HI Vpos itiveo rt oha veAI DS;t her a teofa ddi t
iontot hi sstockwa s5.8mi l
lion
peopl epe rye ar( 16,
000ne wi nf ecti
onspe rday) IThene tc hangei nthepo pul a
tion
ofHI Vpos itivei ndi vidua lswa se s
tima tedt obe3. 3mi l
lionpe opl eperye arduet o
thedea thr atef romA l Ds, estima tedt obe2・ 5mi lli
onpe oplepe rye a
ri n1998.
Howc anyout el
lwhi chc onc e
pt sa r es t
oc ksa ndwhi cha ref
lows ?Stoc ksare
quant it
iesofma teri
a lorot hera c c
umul ations .The ya r
et hes tatesoft hes ystem.
Thef lOwsa ret her a
te satwhi c hthes es ys tems ta
tescha nge. Ima glnear i
ve rf
low
-

ingi ntoar ese rvoi r.Thequa ntit


yofwa teri nther eservoirisas t
oc k(me asuredin,
say,c ubicme ters ).Ifyoudr ewa nima g ina r
yl inea cr
osst hepoi ntwhe r
ether iver
enterst her ese rvoi r,theflOwi st her atea twhi chwa te
rpa ssestheline-t her at
eof
lowi
f nc ubicme terspe rs ec ond.

6 .
2.1 Uni
tsofMeasur
einSt
ockandFl
ow Net
wor
ks
Theuni tsofme asurec anhe lpyo udi s t
inguishs t
oc ksfrom flows .Stocksa re
usuallyaqua nt
ltyS uchaswi dge t
sofi nve nt
or y,peopleempl oyed,orYe nina n
account.Thea s
sociatedf
lOwsmus tbeme asuredinthes ameuni t
s pertimepe ri
od,
forexampl e,ther a
tea twhi chwi dgetsarea dde dperwe ektoinve ntor
y ,t
hehiring
rat
einpe oplepe rmont h,o rther ateofe xpenditurefr
oma naccounti n¥ノhour.No t
e
thatthechoiceoft imepe riodi sarbit
r a
ry・Youa re氏.eetose l
ectanyme asure
me nt
syste
myoul ikea slonga syour ema i
nc ons i
stent.Youc anme asuretheflowofpr o-
ducti
oni nt
oi nve nt
or yaswi dge t
spe rwe ek,wi dgetspe rday,orwi dgetsperhour .
Thes tat
eme ntHThec urr
e ntr a
t eofpr oductioni s1200wi dgetsperda yHisexa c
tly
Cha
pte
r6 St
ock
sandFl
ows 199

equl
Va lentto山es ta
teme ntthatproductio
ni sproceedingatarateof8 400widge t
s
perwe ek,50wi dget
spe rho ur
,5/6wi dget
spe rminute,oreven43,800,000widge t
s
percentu r
y.Allarestat
e me nt
sabo uthowma nywi dgetsarebeingproducedright
now-att hisin
stant.Whe thert
hec umulat
ivenu mbe rofwidgetsproducedina ny
glVe
ni nteⅣa ls
ucha sada y,week, orcent
uryl Sequalto1200,8400,or43 ,
800,
0 00
dependso nwhe therthec urre
ntrates t
aysco nst
antove rt
hatinter
val( o
raverages
outtothec urre
ntrate).
Mos tli
kelyitwo n't
.

6.
2.2 Tht
T
tSnapshotTest
St oc ksc ha racterizet hes tateoft hes ys tem.Toi de ntifyke ys toc ksi nas ys tem,
ima ginef ree zin gt hes cenewi thas na ps hot .St ockswo uldbet hos et hi ngsyo u
co uldc ounto rme asu rei nt hepi c t
ur e, i
nc lud ingps yc holog lCa lstate sa ndo t
he rin-
tangi bl eva riab l
e s.Youc a ne stima tet hes tocko fwa teri nar eservoi rf ro m as e
t
o fs atellitei ma gesa ndt opo gra ph icda ta,butyouc annotde termi newhe thert he
wa terl eve lisr isingO rf alling. Yo u rba nks ta t
e me ntt ellsyo uhowmuc hmo ne ylS
inyo u ra c countb utnott her at ea twhi c hy o ua res pe ndingl tnow. Iftimes t
oppe d,
itwo ul dbepos si
bl et ode te rmi neho wmu chi nv entor yac o
mpa nyha so rt hep rice
o fma ter ialsbutno tt hene tr a teo fc ha ngei ni nve nt or
yo rt her ateo fi nf
la tioni n
ma terialspr lCe S.Thes naps hott e sta ppl iesa l
s otol esst angibl es toc ks ・Thepl ant
ma na ger 'Sex pe ctationo fthec usto me ro rde rratea ta nyI ns t
antO rpe rC eptlO nO fthe
sizeo fi nve nt orya res t
o cks , eve nt ho ug ht he ya r
eme nta landnotphys ica lstocks .
As na ps ho to fpe opl e'sme nt a ls tates, ho we ve r,doe snoti ndi ca t
eho wf astt heya re
rev ISlngt heirbe l
ief s.
Fi gur e61 3l istss omec ommo nc onc ept sa ndi de ntifi
e sthe ma ss toc kso rf l
o ws ,
sho wi ngt he irs t
oc ka ndflows truc turea ndun itso fme a sure・ Po pul ation, Empl oy-
ee s,a ndDe bta res tra i
g htf orwa rd. Whyi st hepr lCeOfapr oduc tas t
oc k?Pr ices
cha ra cterizet hes tateoft hes ys tem, int hi sc asehowmuc hyo umus tpa ype ru nit.
Ap ric epos tedo na ni t
e mr ema insi ne fe ctu ntiliti sc ha nge d,jus ta st henu mbe r
ofwi dge tsi na ninve nto ryr e ma insc o ns tantunt ili tisc hange dbyaf lo wo fpr o-
duc t
io no rs hipme nt s.Eve nt hebi dsa ndo fe rsc alledo utinat rad i
ngpl ta taf i
-
na nc ialma rke ta res toc ks ,a lbe its ho ve
r t - dol nes
i ・
.abi do rof ferr ema insi ne fe c
t
unt ilthet rade rwi 山d rawso ra t
l ersi tbyc r yingO uta nOthe r・
Whyi sthee xpe cte dc us tome ro rderr a tefo rapr oduc tas toc k?Cl e arl
y ,hea
t c-
tua lc us tome ro rde rr atei sanow. Thef lO wo fc ust ome ro rde rsa ccumul a t
esi na
ba ckl ogo rs toc ko funf ill
e do rde rsun tilthepr o duc tc anbed elive r
e d. Ho we ve r,a
ma na ger 'sbe liefa bo utt her atea twhi chc ustome ro rder sa r
eboo kedi sas to ck-1 t
isas tateo ft hes ys tem,i nt hi sc a seame nta lstate.Noo nek nowst het ruec urrent
orf ut ureo rde rr at
e. Tlhema na ge r'sbe l
ie fa bo uto rde rsc an,a ndus ua llyC L
O eS, dif
-
ferf ro mt het rueo rde rr ate( thebe liefc anbewr o ng) .Ma nage rs' be l
ief sabo utt he
cus tome ro rde rr atewi llte ndt or ema int hes ameun ti
lthe ybe co mea wa reo fne w
info rma tiona ndu pda t
et he irbe lie fs.TheCha ngei nEx pe ctedOr derRa t eist he
ratea twhi cht heb e l
ie fisu pda ted. Not et heuni t
sofme a suref ort hee xpe ctedo r
-
de rr ate. Liket hea c tualo r de rr ate ,thee xp ec t
e do rde rra teisme asure di nwi d ge t
s
pe rtimepe riod( saywe eks ).Theuni tso fme asur ef b∫ther atea twhi c ht heb el
ief
abo utc us tome ro rder sisu pda te da re( wid ge ts/we ek) /
we e k
200 Pa
rtH To
olsf
orSys
temsTh
ink
ing

GURE6-
3
Ft
Exampl esof

「7 由一 .
ー Popuat
一 i
on て
「7 血
,
..
_
stocksandf lows
withtheiruni tsof
peopl
( e/
year
)
measur e
Thech oiceoft ime
unitforthef l
ows
(e.g.
, days, week s,
years)isar bitrar
y
bu tmu stbe
consisten twithina
slngl
emodel .

Borr
owing Repayment
(/
Syear
) (
S/year
)

RateofPr
ice
(
S/ t
)
uni
Change
(
S/unWyear
)

Expected
Customer1
0rders
Changein
(
widget
s/week
)
Expect
ed
Or
derRate
(
wI'
dget
s/weeJ
dweek
)

NotethattherateofprlCeChangea ndthechangeintheexpectedorderrat
ec a
n
beposit
iveorne gat
ive(pr
icesandde ma ndforeca
s t
scanri
seorfall
)AAnyflowi nt
o
oroutofas toc kcanbee i
therpos i
ti
veorne gat
ive。Thedirect
ionoft hearrow
(poi
nti
ngintoo routofas t
ock)definesthesignconventi
onforthef
low. Aninflow
addstothest
oc kwhe nthef
lowi spos i
tive;i
ftheflowisnegati
veitsubtr
a c
tsfrom
thest
ock.Whe ntheo utlowi
f spositi
ve,thef
lows ubt
rac
tsfr
omt hestock.
Ch
ape
t r6 S
toc
ksa
ndF
lows 201

!
dent
if
yingSt
ocksandF!
ows
Arethefoll
owingco
ncept
sSt
ockso
rflows
?Dr
awas
toc
kandf
lowma
pfore
ach
andgivethei
runi
tsofmea
sur
e.

1
.I nt
ere
stra
te(
e.g.
,thepr
imei
nte
res
tra
teorr
at he30-
eont yea
rUSTr
eas
ury
bond).
2.Une
mpl
oyme
ntr
ate.
Hi
nt:Wha
tdoe
sthewo
rd"
rat
e"me
ani
nthes
ese
tti
ngs
?

6.
2.3 Conser
vat
ionofMat
eri
a一i
n
St
ockandFlowNetwor
ks
Ama jorS t
r engt hoft hes toc ka ndnowr e pres ent ationi sthec le ardi st
inc tionbe -
twe e nthephys icalflowst hr ought hes toc ka ndf lOwne twor ka ndt hei nf or ma tion
fee dba ckst ha tc ou pl ethes toc kst ot hemowsa ndc losethel oo psi nthes ys te m. The
cont entsoft hes t
oc ka ndf lOwne two rksa r ec ons e rve di nt hes enset hati te mse n-
terlngaS toc kr emaint hereunt ilthe yf lowout .Whe na ni temf lowsf romones toc k
toa not he rthef irsts toc klos e spr ec iselya smuc ha st hes econdga ins. Cons idert he
stoc ka ndf lOws tr uc t
ur er e pre sentingt hea c count sr ece i
va bl eofaf i
rm( Figur e
6-4) ・Thes toc ko fr ece i
va ble si sinc re asedbybi llingsa ndde cr easedbypa yme nts
rec eiveda ndbyde f aults.Thef lOwofbi ll
ingsi sc ons erve di nthes ens etha tonc ea
cus tome ri sbi l
led, thei nvo ic er ema i
IISi nthes toc kofr e ceiva ble sunt i
lite xplic i
tly
lowsoutwhe
f nt her ec ei
va bl esde pa rtme ntr e cor dst hec usto me r'
spa yme ntora c-
knowl edgest ha t t
hec ustome rha sde faul t
eda ndwr itesof ft hea ccount .Inc ontr ast
,
infわr ma tiona boutt hes toc kofr e ceiva blesi snotc ons erve d.Thec orpo r at
ea c-
Count lngS yst em ma kest heva lueof也er ece iva bless toc ka vailablet oma ny
hr
t oughoutt heo rga niz at
ion. Ac c esslnga ndus ingt hisi nfor ma tiondoe snotus eit
upo rma kei tuna va ilablet oot her s.
Not ea ls ot hatwhi let heuni tsofa ccount spa ya bl ea redol larsa nd也ebュ lling,
pa yme nt ,andde fa ultmowsa r eme asur edi ndol la rspe rt imepe r iod,thec ont entsof
血es tocka renota c tua l
lydo llars. Ra the r,thec ont entoft her eceiva bless toc ki si n-
forma ti
on,s pe cific ally,al e dge ro rda taba sec ons istlngOfr eco rdso fi nvoi c esout -
standi ng. Tos e ewhy , ima ginet ryingt Oe xc ha ngeyourf i
rm' ss tockofr ec eiva bles
forc a s
h-youc ans ellthemt oac olle ctiona ge nc y, butonl yf o rmuc hl esst ha n1 00
cerltSOn払edol lar. Thought hec ont e ntsoft hes toc kofr ec eiva blesi sinf or ma ti
on
andnotama te r
ialqua ntity,l tisne ve rtheles sc ons erve d-youc annots e llagl Ve n
stoc kofr ece ivabl esmo ret ha no nc e( notl e ga l
ly, a nywa y) .Stoc ksc anr e
pr e senti n-
forma t
iona swe lla smor et a ng
ibl equa ntitiess uc ha spe opl e, mone y,a ndma te ri
-
als.St ocksc ana lsor e pres enti nta ngi bleva riabl esi nc ludingps ychol ogic a lstates,
per ceptlOnS , ande xpe ctationss uc ha se mpl oye emo rale,thee x pe ct
edr a
t eofi nf
la -
ti
on,orpe rceive di nve ntor y.
202 Pa
rtIT
I o
olsf
orS
yst
em sTh
ink
ing

FlGURE6- 4
Stockandf low
str
u ctureof
accoun ts
receivabl e
Thema terial fF
ow-
lngthrought he
networ ki sac tuaHy
inf
ormat i
onabou t
customer sandt he
amoun tst he yowe,
Thisin format i
oni s
conser ved -t he
onlywayar ecei
- v
able,Onc ebi lled,
i
sr emovedf rom
thes t
ocki si fthe
customerpaysor
defaultsJn for ma-
ti
onabou tthesi ze 6.
2.堵 S竜
aモe-
Deモ
ermi
medSysを
ems
andcomposi tionof
Thet heoryofdyna mi cs yst
emst akesas tate-dete
rmine ds ys t
em ors tateva ria bl
e
accoun t
spayab一 e,
howev er,canbe appr oac h.Theonl ywa yas t
oc kcanc hangei svi ait
sinflowsa ndout lows
f .Int um,
madeavai labl e hes
t tocksde t
ermi net heflows( Fig ure6-5).
thr
oughou tthe Sys temst he r
e foreco nsi
stofne tworksofs tocksa ndflowsl inkedbyi nf o r
ma -
systeman di s ti
onf eedba cksfromt hes t
ockst other at
es( Figure6-6) .Ass howni nthef igur e,the
notdepl et edb y de t
emi na ntsofrate sincludea nyc onsta
ntsa nde xogeno usva riables・Thes et ooa r
e
uSage・ stocks .Cons t
antsa res ta
teva ria
ble sthatcha nges oslowl yt heya rec ons i
de redt o
bec ons tantove rthet imehor izonofi nteres
tint hemode l.Exoge nousva riablesa r
e
stocksyouha vec hos ennott omode lexplicit
lya ndaret her eforeout si
det hemode l
bounda ry. Forexa mpl e,inamode lofthede ma ndforane wvi deoga me,t hes iz
e
ofthepot e nti
alma rketmi ghtde pe ndont hepo pul a
tionbe t
we e n,say,a ges4a nd
20・ Thepr oductlifec yc l
ewi lllastaf ewye arsa tmos t.Ove rthi sti
mehor iz ont he
popul ationbe twe en4a nd20ye rsofa
a gei snotl i
kelyt oc hanges i
gnificant lya nd
canr e asona bl
ybea ssume dc onstant.Alternati
ve l
y,youc oul dmode lthes toc kof
childreni nt het argeta gegroupasa nexoge no usva r
iabl e,us lngC e
ns usda taa nd
prqe c t
ionst oes t
ima t
ei t
sva l
ues .Ma kingpo pul at
ionc ons tantore xoge nousi sa c-
ceptabl einthisc ases incetherea r
enos i
gnif i
cantfeedba cksbe twe ens alesofvi deo
game sa ndbi r
th,de a t
h,ormi gr at
ionr at
es.

6.
2,5 Aux百
日岳
aFyVar
iab日
es
Asi ll
ust
r a
tedinFigure6ェ6,ma t
hema ti
caldescrlptl
OnOfas yst
emr e
qulreSOnlythe
stocksandt heirra
tesofchange.Fore aseofc ommuni cati
ona ndc l
ari
ty,howe ver
,
itisoft
enhe lpfultodefi
neinter
me diat
eorau xiliar
yV ar
iables.Auxili
ariesconsis
t
offunctionsofs t
ocks(andconstantsorexogenousi nput
s)・Fore xample,apopula-
tionmode lmi ghtrepres
entthene tbir
thratea sdependingonpopul a
tiona ndthe
fract
ionalbirthrate;f
ract
ionalbirthrat
eint urnc anbemode le
da saf unctionof
foodpe rcaplta.Theleftsi
deofFi gure617S howst hestruct
urea ndequa t
ionsfor
Ch
ape
tr6 S
toc
ksa
ndF
lows 20
3

FIGURE6 -5
Stat
e-determined
syst
ems
Systemse volve
byfeedbac ko f
i
n f
ormati
onf rom
t
h estat
eo fthe
syst
emt othe
f
lowsthatalter 賢 √ - / l 畢
t
hes tat
es.
iS璽『璽5
t
Lef:Cau
saHoop
repres en t
a t
ionin L. \\ - / l ⊥ _
whicht hes tock
andf low St ateott heSy s tem≡l NTEGRAL( NetRa teofChange・ St a teoft heSyst emt 。)
structurei sno t
expH dt. NetRa teofChange= i(St ateof的eSys tem)
Right:Ex pll
Cit
stockan df 一
ow
structuref orthe
samef eedbac k
themode l.TheNe tBi rthRa t
ea c cumul a tesi nt hePo pulatio ns toc k. Thea uxiliary
l
oop.
variable sFr acti
o na lBi rthRa tea ndFoodpe rCa pitaa rene ithers toc ksno rflows .
Theequ ati
on s The ya ref unc ti
onso ft hes tocks( ande xoge no usi nput s
, i
nt hisc a seFood ) .Popu-
corres pon dtothe l at
ionpa rti
cipatesi nt wof ee dba ckl oo ps :apos iti
vel oo p( mo repe opl e,mo re
stockan df l
ow
birt
hs ,mo repe ople )andane ga t
ivel oo p( mo repe opl e,lessf oo dpe rpe rson, lowe r
map. Then et
fract
io na
lne tbirt
hr a
te , f
ewe rbi rths). Thei nc lusionoft hea uxi l
ia ryva riable sdi s
-
rateo fc hange
ofthes tocki sa tlnguish es t
h e t
w o loop s and allow su na m b i
g uo us asslgnme n tO flinka nd loo pp o
-

f
un cti
ono fthe 1ari
ti
e s.
stocki t
s el
f, Thea uxilia
rie sc ana lwaysbee li
mi na teda ndt hemod e lr ed uce dtoas etof
closlngt he equa ti
o nsc o nsist
ingO n
lyofs t
oc ksa ndt he irf
lows ・Bys ubs titutingt hee qua t
ion
f
eedba c kloop. forFoodpe rCa pitain tot hee qua tionf o rFr a ctiona lBi r
thRa tea ndt he ns ubs it
t utl
lngt her esultintothee q uatio
nf orNe tBi rh Ra
t t
e ,yo uc ane limi natethea u xiliar
ie s
,
r educ i
ngt hemo de ltoo newi tho nl yNe tBi rthRa tea ndPo pul ation. Ther ights ide
ofFi gu re6- 7s howst hismode landi tse q uations .Tho ught hemo d elisma thema t
-
ical
lye qulVa lenttot hemode lwi tha uxi liaries, itisha rdert oe xpl ain,und ersta
nd,
andmodi fy.No tetha tint her educ e dfo rmmode lpo pulatione nterst hee qua tionf or
ther ateo fc han geo fpo pulationi nbo tht henume ratora ndde no mina to r
.The
po larlt
yO ft hec aus allin kbe twe e nPo pul atio na ndNe tBi r t
hsi snowa mbi guous ,
andi tisnotpos siblet odi st
ingui sht het wof eedba ckl oo psi nvo lvingpo pul at
ion
a ndbi rths .
Thepr ocesso fc rea tl
ngt her e duc edf ormmode lbys u bs ti
tutiono fint erme d i
-
a teva riablesi ntothe irr atesisage nera lo nea ndc anbec a血e do uto na nymode l
.
Ho we ve r,theus eofa uxi l
iaryva riable si sc riticalt oe f
fe ctivemode li
ng.I de a
lly,
e ache q ua ti
oni nyo urmode l
ss houl dr epr ese nto nema ini de a .Do n' ttrytoe cono-
mi zeo nt henumbe rofe qua t
ionsbywr ltlngl ongo nest ha te mbe dmul tiplec on-
c epts・The sel onge qua tionswi l
lbeha rdl bro therst ore ada ndu nde rstand. The y
wi llbeha rdf oryout ounde rstand.Fi na lly,e qua ti
o nswi thmul t
ipl ec ompone nts
a ndi de asa reha rdt oc ha ngei fyo urc l
ie ntdi s agreeswi t
ho neo ft hei deas .
204 P
art
IIT
ool
sfo
rSy
ste
msTh
ink
ing

GURE6
F】 -
6 Networ ksofstocksandf l
owsar ecoupledbyi n
formati
onfeedback .

Stock saccumul atet hei


rratesoffl
ow;i n
formati
onabou tthestocksfeedsbacktoalt
ert her ates,
closlngtheloopsi nt hes ys
tem. Constantsarestockschanglngtooslowlytobemodel edexpl l
Ci
tl
y;
ex ogenousvar iablesar est
oc ksoutsi
dethemodel boundary(shownbyt herect
angl
ewi throunded
cor ners)
.
Equat ionrepresen tati
on:Theder i
vati
vesofthes tocksi
ndyn amicsystemsare,ingener al,nonli
near
fun ct
ionsofthes toc ks,t
heex ogenousvar i
abl
es,andanyc onst
ants.lnmatri
xnotat
ion, theratesof
changedS/ dtareaf uncti
onf (
)oHhes t
atevectorS,theexogenou svari
ablesUandt hecon stant
sC:
dS/
dt-i
(S,U,C) (
6-4)

Fort
hedi
agr
amb
elow,
theequat
i
onf
ort
her
ateofchangeo
fS4i
s
dS4
/dt-f
4(
S3,
S4,U3
,C3
) (
6-5)

Exogenous
lnput
l

Ex
ogenous
l
n put2

Ex
oge un
o
s
l
n put
3

62.
6 St
. ocksChangeOn!
yThr
軌唱h■
ri
lei
rRat
es
St ocksc ha ngeonl yt hrought heirratesofflow・ The r
eca nbenoca usalli
nkdirec t
ly
intoas toc k.Cons ideramode lforcustome rservice.Custome rsa汀ivea tsomer ate
anda ccumul a
tei naque ueofCus tome rsAwa iti
ngSe rvice.Theque uecouldbea
linea taf astfoodr esta
ur ant,Carsawa it
lngr e
pa lratabodys hop, Orpe opl
eonhol d
ca ll
ingf ora irl
iner eserva t
ions,Whe nt hes erviceisc ompletedc us t
ome rsdepart
fromt heque ue,de creas l
ngt hestockofc ust
ome r
swa iti
ngf orservice・Ther ateat
whi chc us tome rsca nbepr ocessedde pendsont henumbe rofs ervicepersonne l
,
the i
rpr oduc t
ivit
y( incus tome rsprocessedpe rhourpe rperson),andt henumbe rof
hour st he ywor k( thewor kwe ek).Ift henumbe rofpe oplewa i
tingf o
rs ervice
inc r
ea ses ,e mploye esi ncreasethe i
rwor kwe eka stheys taya ne xtrashift
,s kip
lunc h,o rc utdownonbr eaks.
Ch
apt
er6 S
toc
ksa
ndF
lows 205

FIGURE6-7 Auxil
i
aryvar
i
ables
Left
:Asi
mplepopul
ati
onmodel wi
thauxi
lf
aryVar
i
ables.Fr
act
i
on al
Bir
thRat
eandFoodperCapi
t
aar
e
neit
hers
tock
snorfl
ows,buti
ntermedi
ateconc
eptsaddedtothemodelt
oaidcl
ari
t
y .

F
7ght
i :Thesamemodel
wit
hth
eau
xil
i
aryvar
iabl
esel
i
minat
edbysubs
ti
tu
tioni
nt
other
ateequat
ion.
TheJ
i
nkf
rom Popul
ati
ont
oNe tBi
r
thRat
enowhasanambi
guoussF
gn,
apoorPr
act
ice.
Corr
ect l
ncorr
ect


もし /
/5' -
Food

Popul
ati
on-I NTEGRAL(NetBl
rthRat
e,Popu
lat
i
ont

) Po
pu 一
at
ion-lNTEGRAL(Ne
tBi
rt
hRate,Popu
lat
i
ont

)
NetBi
rt
hRa t
e-Pop u
lat
i
on'Fr act
i
ona=∋i
r
thRat
e NetBi
rt
hRate-Po p
ula
ti
on'f(
Food
/Popul
at
ion)
Fr
acti
onalBi
rt
hRa t
e-i Foodp
( erCapi
t
a)
FoodperCapi
ta-F ood/
Popu一a
ti
o n

Iha veof tens eenpe o plei nwor kshopsdr awt hedi agrams howni nt het opof
Figur e6- 8. The yc oITe Ctlyre cognl Zethatt heratea twhi chc ustome rsa repr oc essed
isthepr oduc tofSe rviceSt aff,Pr oductivlty,andWo rkwe eka ndt ha thi ghe rque ues
ofwa i
tlngC ustome rsl ea dt ol onge rhour sa ndhi ringofa ddi t
iona ls t
a ff
,f orml ng
twoba lanc l
ngf eedba cks .Butof tenpe opl edr awi nforma tionf e edba cksdi r
ec t
ly
from t hewo rkwe eka nds ervices taft ot hes t
oc kofCus t
ome rsAwa it
l ngSe r
vic e,
asslgnl ngt he m ane ga t
ivepol a rit
y.The yr e
asont ha ta ni ncreas eint hewor kwe ek
ors taffleve lde creasest henumbe rofc us tome rsrema inlngi ntheque ue, thusc los -
ingt hene ga ti
vef eedba ckl oops .
Thec orrec tdiagr ami ss howni nthel owe rpa ne lofFi gur e6% Theonl ywa y
cus t
ome rsc ane xitt hes tocki svi athede parturer ate.Thede pa rturer a t
ei st he
produc toft henu mbe rofs taff, he
t i
rwor kwe ek, a
ndt he i
rpr oduc tivity. Ani ncrease
ina nyoft heseI nput sboos tst her ateatwhi chc ustome rsa repr oc es seda ndl ea ve
theq ueue.Theba lanc lngf e edba cksa res t
il
lpr ese nt:Al onge rque ueofwa itlng
cus t
ome rsl ea dstol onge rhour sa ndmor es taffanda ninc r
e asei nt hepr oc esslng
rate.Theva lvec ontr ollingt heout lowf
f romt hes toc kofwa iti
ngC us tome rsope ns
wi der,a ndc ustome rsde pa r
tt heque uea tahi ghe rr ate.Thepol aritie soft hei nfor

na tionl inksi nt hef e edba ckl oo pa rea llPos i


tive, buta ni ncr e
a sei nt hec ustome r
depa rturer atec ausesar e duc ti
oni nthes tockofwa itl
ngC ustome rsbe causet hede-
par t
ur era t
ei sa nout lowf
f r
om t hes t
ock.
20
6 Pa
rtI
ITo
olsf
orS
yst
emsTh
ink
ing

FIGURE6-8 l
ncor
rect
Stockschange
onlyt
hrough
thei
rrat
es.
T op:lnc orrect
stoc kan dflow
mapofas er vice
oper at i
on. Wor k
-
week,Ser vice
St af
f ,
an do ther
var i
abl esc anno t
direc t
lyal t
ert he
stoc kofCus-
tomer sAwai t
ing
Ser vice.
Bot tom:Cor rec t
ed
diagr am. The
Wor kweek ,
numberofSer vi
ce
St af
f, andPr odu c-
ti
vitydr ivethe
Cus tomerDepa卜
lureRat e,whi ch
decr eas est he
stockofCus-
t
omer sAwai ting
Ser vice.

6.
2.7 Cont
inuousTi
meandl
nst
ant
aneousFl
ows
Thes t
ockandf
lowpe rs
pecti
ve(a
ndi tsequivalentintegr
alordiff
erent
ialequati
on
str
uctur
e)repr
esent
stimea sunf
oldingc ontinuously.Thatis,asoure xperi
enc e
suggest
s,ti
mepr ogr
essessmoot
hlya ndc ontinuousl
y.Ins yst
em dyna micswe
almostalwaysrepr
esentti
l
TleaSC Ori
tinuous .Eventsc anhappena ta l
n
lyt i
l
T
Tie;
changecanoccurconti
nuousl
y;andt i
mec anbedi videdintoint
erval
sa sfinea s
onedesir
es.
1

iInnumer
ical
simul
ati
ontimeisdi
vide
dint
odisc
retein
ter
val
s.However
,t
hesei
nte
rva
lsmust
besmalle
noughth
att
hen umeri
calso
lut
io
nisagoodap p
roxi
mat
ionofth
eu nd
erl
yi
ngconti
nuo
us
dyna
mi c
s,an
dmo del
dynamicscannot
depen
donthelengho
t fthesol
ut
ionin
ter
val(
cut
ti
ngiti
n
hlf
a ,e・
g・
,shoul
dnotaf
fec
t a
nyo fyou
rc?ncl
usi
ons
)・Indis
cre
tet
imeordif
fer
enceeq
uat
ionsys
-
t
emst h
etimein
ter
vali
sanirred
u c
ibl
emlni
mll
mt i
med el
aylnever
yfee
dbacklo
opandoft
enhas
ala
rgeimpacto
nthedynamics.
Ap p
endi
xAd i
scus
sesnumeri
cal
inte
gra
ti
onandthese
lec
ti
onofan
app
ropri
at
etimest
epforyoursi
mu l
at
ions
.
Ch
apt
er6 S
toc
ksa
ndF
lows 2
07

Af lO wa ta nyt lmei sd e fi
ne dt obei tsins tantaneo usva lue -t her atea twhi ch
wa teri sflowl ngi ntoyo urba thtu br ightnow.Ma thema ti
c ally,t hene tf
lO wt oa
stock( inflowsl e sso utlo
f ws )i st h eins tantane ousr ateo fcha ngeo fthes tock -i t
s
d er
iva tive( thisi st heme a ningo fe qua t
ion6- 2), Noonec anme asuret hei ns tanta-
ne ousva l
ueofa nyf low. Th ego ve rnme ntdoe snota ndc annotr eporttheGDPa ta
pa r
tic ula rmome ntbuti ns t
e adr epo rtsthea ve rager ateo fpr oduc ti
ono ve rs ome
prior, fini t
eint erva lo ftime( ty pic al
lyaq ua rt
ero faye ar)。Li ke wi s
e ,qua rterlyr e-
po r
tso faf i
rm' ss alesa reth ec u mul a t
ives alesd uringt heq ua rter,nott hei ns tanta-
ne ouss a l
esr atea tt hee ndoft heq ua r
ter.Dur ingt heq ua rte rs aleslike lyva ried
subs tant iall
y.Sa le sr eport sa tmo ref reque nti nte r
va lss uc ha smo nthl yo re ve n
d a
ilya rebe tt
e ra pp rox i
ma t
io nso fthei nstan taneo uss alesr atebu tstil
lre pre s
e nta v-
erag est akeno ve rs omepr ior,f initei nterva l.Simi larly,thes pe edome tero fac ar
doe sno tme asur ei tsinstant ane ousve locity. Be causet hec ompo ne ntso ft hev eloc
-

1tySe ns o randi ns t
r ume ntatio nha vei ne r
tia,t hes pe edome teri ndi catesa na vera ge
oftheve l
ocityo ve ra( sho rt)pr io rinte r
va l.
Ast hel engt hoft heme a sur eme nti nte rvals hrinks ,ther epo rteda v erager ate
beco me sabe tte ra ppro xima tio no fthei ns tantane ousr ate ,Mos ts peedo me tersr e-
spondq ui c
klyr ela ti
vet ot her ateo fc hangeo fthec ar '
st rueve loc i
ty,sof orpr ac ti
-
calpur pos est hea ve rageve locityr epo r
te dont hei ns t
rume ntpa ne listhes a mea s
thea c tua l,curre ntve l
oc i
ty .Ont heo the rha nd, thede laysi nr epo rt
ingt hes tateo f
thee c o nomyo rt hep rofitso fac o mpa nya reof t
e nl ongr e lativet ot he i
rr a teso f
changea ndd ra ma tical
lyi nflue nc ethes tabilityoft hes yste m. Thoug hwemi g ht
deve lo pl nStrume nt Sfo ro urphys icala nds oc i
als ystemst ha ts hrinkt hed el aysi n
me as uri nga ndr e por t
ingr atesO fflo w,Wec anne ve rme asur et hei ns tanta neous
valueo ft heflo wsa ffecinga
t nys tock.

6
.2。
8 e⑳m
菅岳mu⑳uSB
yDj
vi
s岳
b日
eve帽u
S
Quan
t i
zedFl
ows
Justa sti
mec anber eprese nteda sunf ol dingc ontinuo uslyo rindis cret
ei n
t ervals
,
sot ootheun it
sflOwl ngI nt oa ndo utofs t
oc ksc anbet houghto feitherasc on t
inu-
ous l
ydi visibleo ra sadi scre t
enu mbe r sofi tems .Mos tf lowsa rea ctuall
yq uan-
tized,me a nlngt he yc onsis tofc o l
lec tionso findivi dua litemswhi chc an no tbe
dividedint oa rbitrar
il
ys ma lluni t
s. Oi ltan kersa r
ec ommi ssionedo nea tat ime -
itisno tme ani
ng fultos pe ako flaunc hi ngha lfat anke r
. Compa nyhi ri
ngc o nsist
s
ofawhol enumb e rofpe o ple. Eve nthef lo wi nar ive rc onsist
sofa n(a s
trono mi-
callylarge )integ ernumbe rofwa termo l
e cules.Thes t
oc ka ndflOwc once pta nd
thef oure quiva l
entno t
ationss howni nFi gure61 2a ppl ywhe thert
hef lo wi sc on-
ceivedt obei nfinitel
yd iv isibleo rqua ntized. Theme tapho rofthef lOwo fwa t
er
intoaba thtube mpha sizeso ure veryda ye x perienceofwa t
e rasac o nt
inuous lydi-
visibl
es ubs tance-wea ren' tconc erne dwi ththei de nti
tyOft heind ividualwa t
er
mo lecules・ Ho we ver,ifitwe r
ei mpo rta ntt oo urpur pos e,wec ouldj ustase asi
ly
ima gi
net ha tthetubi sfill
e dbyal u mpyf lowo findiv idua licecube s.h e
W he
t rc on-
ti
nuo uso rq uantized,theq ua nt
ltyint hes t
o ckisa l
wa ysthea ccumul ati
ono ft hein-
lowst
f othes t
ockl essi t
so ut lows
f .
Inma nymod e l
sitisa pp rop r
latea ndus efultoa ppr oxima t
etheflo wo find i
v i
d-
ualitemsa sac on t
inuo uss tream. Inmode lingt hec ashflowofal argeo rganization
208 Pa
rtIT
I o
olsf
わrS
yst
em sTh
ink
ing

youus ua l
lydonotne e dt ot r acki ndi vidua lpa yme nt s;iti sape rfectlya cc eptable
a ppr oxi ma tiont oc ons ide rt hef lowofr eve nuea nde xpe ndi t
uresa sc ont inuousi n
timea ndc ontinuous lydi vi si
bl e(thoughofc our set hea cco untingde par tme ntmus t
tra cki ndi vidua lpayme nt s). Simi l
a rly, t
ho ughor ga ni za t
ionshi redi s
c rete ,whol ein-
di vidua ls,itisus ua ll
ya cc ept ablet oa ssumet hef lOwsofpe oplea rec ont inuous ly
di visibl e.Somec lientsa ret roubl edbyt hef ractiona lpe opl eyourmode lwi l
lge n-
er ate, buta lmos talwa yst hee r
rori si ns i
gni ficantc ompa re dtot heme asur eme nter-
rori npa rame tersinc ludi ngt henumbe rofe mpl oye e st hef i
rma ctua l
lyha s.Si nce
pe opl ec anbehi redpa rtt ime,wor ki nj ob- sha rings it
ua tions ,orbea sslgne dt o
mul ti
pl epr oje cts,i
ti squi teme aningf ult os pe akoff r actiona lempl oye e s, me asured
inFTE( FulトTi meEqui va lent)pe opl e.
Whe nt hepur pos eoft hemode lr equi rest raC kingt hei ndividua lpe opl e, f
ore x-
ampl emode li
ngt hebe ha vi orofpe opl ee nt erlngt hel inea tt hes upe rma rke ttode -
ter mi net heo ptlma lnumbe rofc he ckoutc ount er s,t he npe oplec anbemode leda s
di scre t
ei ndi vidua l
sa rrivl nga tdisc ret epol nt S;thi si sac la ssi
cmode li
ngpa radigm
inque uingt he ory( Pr abhu1 997;Gr os sandHa rris1 998; Pa padopoul os1 993) ,Yet
eve ni nma nyq ueul nga ppl ications ,thec ont inuoust ime, c ontinuousf lowa ppr ox-
ima t
ionwor kse xt
reme lywe llandt hee rr
or si tintr oduc esa reof tens ma llc ompa red
tome as ureme nterrora ndpa r a
me t
e runc erta i
nt yi nt her eals ystem. Thede ci s
iont o
re pres ents toc ksa ndf lOwsa sc ont inuousordi scr etea lwa ysde pendsont hepur -
pos eoft hemode l.Fore xa mpl e,ifyourpur pos ei st ounde rst
andt hedyna mi csof
pr icea ndt heo ri
ginofc yc lesi ntheoi ltanke rma rke t( S
e ec hapt er20) , iti sfinet o
as sumet hatt her atesoft a nke ror de ring,c ons tr
uc tion,a nds crappa gea rec ontinu-
ousi nt imea ndc ontinuous lydi visibl e. Ⅰ
nc ont ras t,ifyourpu rpos ewe ret omode l
thea rriva landomoa di ngoft anke rst oo ptlmi z epo r tf acili
tiesyo uwoul dha vet o
mode lthes hipsa sdi sc retee nti
ties.

6.
2.9 Whi
ehM⑳東e軸 gApp相aehSh⑳u日
eEYouuse?
Thec hoiceofmode lingt echniquea nds oftwa rewi l
lde pe ndonwhi cha s
sumpt 10nS
aboutthes tocksa ndflOwsi nyours ystema rea ppropr iatet OyourPur pos e. I
na l
l
casesma kes ureyourmode li
ngs oftwa rea ndme thodc ani ncludet hef ee dba ck
processesyo uc ons i
de rimpor t
ant .I
nmode li
ngt hebe havi oro fpe oplei nl i
nea tthe
supe r
ma rket,fore xampl e,youmi ghtc hoos etous eadi sc re
tet ime, qua ntizedflow
representat
iona nds ele ctas t
oc hasticmode li
ngpa ckage, ore venus eas prea dshe et
.
Bes ure,howe ve r
,tha tyourt ool sallowyout oc aptur ebe ha vioralfe edba ckss uch
asthef eedbackf r
omt hel engthoft hel inet other atea twhi chpe opl eJ Olnthel ine.
Somemode lsa ndag re atma nyoft hethe oremsi nque ul ngt heorya s sumet hatt he
rateofa r
rivalst oaq ue ues uc ha sthec he ckoutl inei se xoge nous .Pe opl ea ctua l
ly
choos etoe nteral i
neba sedoni tsl e
ngt h( mor epr e cisely,the i
re s t
ima t
eofe x-
pectedwa i
ti
ngt ime ).Al ongl i
newi llcaus epe opletos wi tcht oa nothe r,defe rthe i
r
shoppingt Oal e sscrowde dtimeofda y,ore ve ngot oadi fe rents t
or e. Suc hb alk-
mgc r
ea t
esapowe rf
ulne gativef eedba ckl oop: Thel onge rthel i
ne, hes
t ma l
lert he
arri
valr a
te.Omi ttl
ngS uc hfeedba ckpr oc essesfromyo urmode lint hei nterestsof
analyti
c a
ltracta bil
it
yorpr ogra mml ngC OnVe niencewi llofte nle adt oaf atalma w
inyoura na l
ystsa ndpol icyconc lusions .
Ch
apt
er6 S
toc
ksa
ndF
lows 209

6.
2.10 ProcessPoint:
Portr
ay岳ngStocksandFF
owsi
nPr
act
ice
Ea c hoft hes t
o cka ndf lowr epr esent at
ionsi nFi gur e6- 2( theba thtub,s toc ka nd
lowdi
f a gra m,i nte gr ale qua tion,a nddi fe renti ale qua ion)cont
t a inspr ecise lyt he
sa mei nf or ma ti
o n. The ya r ee xa c t
lye qul Va lent . Whi c hs houl dyouus etode ve lop
a ndpr es entyo urmode l s,e spe c ial
lywhe nyoua rewo rki ngl nat ea m?
Thea ns we rde pe ndso nt hec ont extoft hemode lingpr qJ ectyo ua redoi nga nd
theba ckgr oundofyourc lie ntt ea m.Whi lema nyma the ma ticallys ophi stic ated
mode lerss cofFa tthei de aofe xpl ainlngaC Ompl exmode lus ingba t
ht ubsa ndpi pe s,
Iha vema nyt ime sS e enOt he r wi sebr ill
ia ntmode li
nge fo rtsf ounde rbe ca us et he
ana lys ttie
r dt oe xpl a inamode lus ingdi fe rent iale qua tionsa ndma the ma tic alno-
tation-ort hes imul a t
ionc ode -t oac l
ie ntt ea mwi thl ittlet echni c alba ckg round.
Oneoft hewor stt hi ngsac ons ultantc a ndoi shumi lia tet hec lient .Showi ngo f
f
yourma the ma tica lkno wl edgebyus i
ngdi ffe r
e nt ile
a qua tions ,lot sofGr eekl e tters,
andot he rnot at
iont hec lientne vers tudie dorf or gotal ongt lmea goi sas ur e- f
ire
wa yt oc onvi nceyourc lie ntsyouc aremo ref ort hee lega nc eofyo ure qua t
io nst ha n
forhe lpi ngt hems ol vet he irpr oblem.
St oc ka ndf lowd iagr a msc ontaint hes amei nf orma tiona sthemo rema the ma t
-
ic a
ll yf or ma lno tationbuta r ee asiertounde rsta nda ndt omodi fyont hef ly.St ill
,
Somet e amme mbe r sc ons ide re ve nthes t oc ka ndf lowdi a gr amf or ma tt obet ooa b-

strac t.iha veo ftens e enc leve rgr aphi csoft a nks ,pipe s ,a ndva lve sus e dt oe xc e l
-
lente ffectwi hc
t lientt e ams . Fore xa mpl e, ac ons ultingpr ojec tWi thamul ti
na t
iona l
che mi ca lsf irmr e pr ese nt edt hef lowsofpr oduc tion,i nve ntor ies ,shi pme nts ,and
cus tome rs t
oc ks-a longwi thc apa clty,Ca sh, ande ve ne qui pme ntde fe cts
-a sas e-
riesofpi pes ,va lve s,a ndt anks .Thet ea m me mbe rswe rea blet ogr aspt hes toc k
andf lows tructur er ea dilys inc ethe ywe r eal1f ami li
a rwi tht het anksa ndpi pescr
a -

ryingma te rial
si nt he i
rpl ants . Inf act,mos toft hec lie ntt ea m we ree ngl ne er Sby
trainlnga ndha dpl ent yofba ckg roundi nma the ma tics・ Ye tse vera lc omme nte dt hat
the yne ve rr eallyunde r stoodhowt hebus ines swo r ke dunt ilthe ys a wt hec ha r
t
showl ngl tSS tocka ndf l ows t
r uc t
ur ea sta nksa ndpi pes ・
Wha tifyou rc lie ntsha vee ve nl esste c hnic a ltrainl ngt hant he sec he mi ca lc om-
pa nye xe c utives ?Theba thtubme taphori sof te nus edt ogoode fe ct,a sillus t
r ated
byt hec as eofa uto mobi lel ea sing( s eeFi gur e2. 4) AWha ti ft hes to cksa ndflowsi n
yourmode lare n'ta st angi bl ea sba rre l
sofoi lora ut omobi le s?Ge tc reatlveJna
ma na ge me ntfligh ts imul a t
o rofi nsur anc ec laimspr oc es sing( Ki m1 98 9;Di ehl
1994) ,af low ofle tte rsa rrivi ngt oa ni nboxr epr es ente dt hea ddi tio no fne wc laims
tot hes toc k ofunre s olve dc la ims .Le t
tersc ont aini ngC he c ksflo we do utt ot hec us-
tome rsa sclaim sw e res e ttled. Iconsofpe o pler e pr esent e dt hes o
t cka ndflows tuc
r -
tureofc laim sadjus ters( Figur e61 9) .Pa rtic i
pa nt sinwor ks ho psus ingt hemode l
we rea bleto unde rs tandt hes ys tems truc turemuc hbe t
te rt ha ni fth emo rea bs tract
symbol shad be en us e d.
Ia m notre com m e nd ingt ha tyouke ept hee qua tionsors to cka n df lowdi al
gr amshi dde nf rom yourc l
ie nt ・Ne ve rhi deyourmode lf romac u riouscl ie nt・ You
shoul da l wayslook forandc re at
eo ppor tuni tiesf orc lie ntt e amme mb erst ol ea n
r
mor ea boutthem ode l
ing p r oc ess;yous houl da lwa ysbepr epar edt oe xp laint he
wor kingsofyourm ode l.
210 P
art
IIT
ool
sfo
rSy
st
emsTh
ink
ing

FIGURE6 -
9
Stocksandf l
ows

撃薄 T
u
r
n
ov
e
r
ofcJai
msand
cl
aimsad j
u s
ters
nanl
l nSuranCe
comp any Ad
jus
ter
s

ミ≡
CI
ai
ms
轟 Clai
ms

Cl
aims

Rec
eiv
ed Ou
tst
andi
ng Se
tt日
ed

Sour
ce.
IKi
m 1989.

Andwhi lelc a
utiont hema t
hema ti
c al
lys o
phisti
c a
tedmode leragalnStOve r
ly
technic
a lpre sentat
ion,t heoppositeproble mc a
na lsoa r
ise:s omec li
entsa reof-
fendedbywha tt heyc onsidertobes i
mpl isti
cc ar
toond iagra msa ndpreferwha t
theyv i
ewa st hemor epr o f
ess
ionalpre se
ntati
ono fs tocka ndflow di ag
r a
mso r
evene qua t
ions・ Asa lwa ys,youmus tge tt
okno wyo urclientde eplyande arl
yl n
themo de li
ngpr o cess
.
Fi
na l
l y,
ac a uti
onfb∫t hosewithlesstechnicalt
raini
nga ndma thematicalback一
ground:Cl i
entsma yno tne edtounde rsta
ndt hed eepr e
lationshipbetwe enthe i
r
bathtu
ba ndt hema t
hema t
icsunderl
yings tocksandflows ,butyo udo.Whi leyo u
don'tnee dtobea bletos olvedi
fe r
entialequati
onstobeas uc cessf
ulmod eler,you
done edt ou nde rs
tandt hes t
ruct
ureanddyna micsofs t
oc ksa ndflowstho ro
ug hly
andr i
goro usly。

6。
3 MApp日
NG STOeKSAND FLOWS

63.
コ1 WhenSh⑳uはPeaLuSaは oopD岳
agr
amsSh㊤w
St
ockandFlow Struct
ure?
Caus a
ld iagr
a msc anbed ra
wnwi t
houts howingt hestockandflo ws tr
uctureo fa
syst
em芋 Or,ass howni nFi gure6-ラ8ー heyc a
ni ncludethestocka ndf l
ows tr
l
Jp
C t
lre
explic
itly.Whe nshouldyo ui ncludet hestocka ndflows tr
ucture ,a ndwhe nc an
youomi ti
t?Ge neral
ly,yous houldi ncludestocka ndf
lo wstuc
r ture srepr
esentlng
physicalproce ss
es,delays,Ors t
oc kswhos ebe haviorisimport
anti nt hedynami cs
yous ee
kt oe xplain・Fore xample ,cons i
dertheflowo fapr od
uctt hro ughas upply
chainfromp ro ducertoc ons
ume r.Thepr oducttravel
sthroughane two r
ko fstocks
(i
nve nt
o ri
es)a ndflows( shi
pme nta ndd el
iveryr at
es).Thestocka ndflowr epre-
sent
a t
ionfort hisprocessiss howni nt hetoppa nelofFigure6-10.
Prod ucti
ons t
a r
tsaddt ot hes tockofwo rkinpr ocess(WI P)I nve nt
ory.The
ProductionCo mpleti
onRa t
er educ esthes t
ocko fWI Pa ndincreas esthestockof
Ch
apt
er6 S
toc
ksa
ndF
lows 211

FI
GURE6・
10 St
ockan
dfl
owv
s.C
aus
aldi
agr
amr
epr
esen
tat
i
ons
St
ockandRowRepr
esent
ati
onofaManuf
act
uri
ngPr
ocess

Wor.kin
Fi
nished
Process
l
nventor
y
Pr
oduct
ion l
nventor
y Product
ion Shi
pment
Star
tRate Completi
on Rat
e
Rat
e

CausalLoopDi
agr
am Repr
esent
ati
onoft
heManuf
act
uri
ngPr
ocess

Pr
/一一
oduct
i
1-
on

T' AL

Wor kin
ふ 一 ---- 、

Product
ion
.
/一
一一

-五 Fi
nished

g 一一
・一\ー
Shi
pment
Star
tRate Process Completi
on hventor
y Rat
e
l
nventor
y Rat
e

Fi nishe dInv ento


r y
.Shi pme ntst oc usto mersde pleteFinishedI nvent ory. Eq ula
V -

1ent l
y ,thes t
oc kofWI Pa c cumul atespr oductions tar
tslessc ompl etions ,a ndt he
stoc ko ff i
n i
shedi n
ve nto rya ccumul ate sproduc ti
onc omple ti
onsle ssshi pme nts.
Thec aus a
ld iagramr epr esentaioni
t sshowni nt hebo t
tom pa ne lofFi gure
6- 10・ Whi letechnicall
yc o rrec t
,thec a usaldiagramma kesi thardtos eethephys i
-
c alflow o fproduc tthro ug ht hes ystema ndt hec onservationofma te r
iali nt he
stoc ka ndflo wc hain. Iti so ftenc onf usingtoi nterpre
tthepo l
arit
ie so fthec aus a
l
linkswhe ntheyInvo lves toc ksa ndflo ws .Ani nc r
easeint hePr oduc ti
onCo mpl e-
tionRa t
ec ausesFinishe dl nve ntoryt or is
ea bov ewha titwo ul
dha v ebe eno the r
-
wi se( itrisesataf asterr ate) ,hencet hepol a
rityo fthelinki spositi
ve. Ad ecrease
inpr od uctio
nc ompl etio ns ,howe ve r,do esno tc ausefinishedi nve nto ryt of all.
Ra the r,ade creas
ei nt hepr od uc t
ionc ompl e
tionr atecause sfi
nishe di nve ntoryt o
bel e ssthani twouldha vebe e n.Yo uc anno tsaywhe t
herfinishedin ve ntorywi l
l be
rislngO rfall
ingba sedont hebe havio ro ft
hepr od ucti
onr atealone .Inve ntorywi l
l
riseo nl ywhe np r
o ductio nc o mpl et
i onse xceedt heshipme ntrate;thatis ,inve ntory
risesonl ywhe nwea ddt oi tf astert
ha nwer emo veun i
tsfromi t.Yo une edt okno w
theva lueso falltheflo wsa fe cingas
t toc
kt ode termineitsbe havior .Ri chards on
(1 986a ,1 997)carefull
ydo c ume ntst hepi tf
allso fcausaldia gr
ams ,mos tofwhi ch
invo lvet hefa i
lur
eo fc aus a ldi agramst oshowt hestock/lo
f wd ist
inctio n.

Add的
1gSt
ockP
.ndFl
owSt
ruct
uret
oCausalD妻
agr
ams
Consi
derthecaus
alloopdiagr
a msinchapter5・Foreach,redrawthediag
ram
showi
ngtheimpor
tantst
ockandflOws t
ruct
ureal
ongwi t
hthef e
edbackst
uc
r t
ure
showninthedi
agr
am. I
nparti
cular
,ide
ntif
ythema i
ns t
ocksandflOwsint
hefoil
l
owlngCOnCept
ual
iza
tio
nc a
sestudi
espresent
edinchapt
er5:
21
2 P
art
IIT
bol
sfわ
rSy
ste
msTh
ink
ing

1
.Thewo
rkl
oadma
nage
men
texa
mpl
e.
2.Theo
ili
ndus
tr
yandho
rser
acl
nge
xampl
es.
3.Thet
raf
fi
cconge
sti
one
xampl
e.
he ac
hc as
e,consi
derwhethe
rtheexpl
ici
tre
pres
enta
tionofthemains
toc
ksand
lo
f wse n
hancesyourabi
li
tytounde
rsta
ndthedynamicsofthesys
temormer
ely
cl
utt
ers血ed i
agra
m.

Li
nkさ
ngSt
et:
汰andFl
owS号
ruct
urey

^
/軸 Fee軸 t
lCk
Of tenu nde rs tandi ngt hed yna mi csofas ys temr equl re Sl i
nk ingt hef e ed backl o op
struc t
ur ewi tht hes toc ka ndf lows tru ctu re.Asa ne xa mpl e, cons ide rt hega soline
sho rtage so ft he1 970s Jn1 979t heUni tedSt ates( a nds omeot he ri nd ustrialized
na t
io ns )e xpe rienc edas eve rega solines ho rt
ag e.I ran' se x po rt
so fo ild roppe di n
thewa keo ft her e vol utiont he r e,a ndpe tro l
eum pr lCe SO nt hewor ldma rketi n-
crea seds ha rply. Wi thi nwe eks ,as ho r tag eo fga so linebe ga n・Somes e rvices tations
foundt he irt ankse mpt i
e dbe fo ret hen e xtd e l
ive ry .Dr ive rs,re me mbe ri
ngt hef irst
o i
le mba rgoi n1 973a ndwo rriedt ha t the ywo uld n' tbea blet oge tg as, be gant ot op
o f
ft he irt anks ,i ns t
e adoff il
lingupo nlywhe nt hega sga ugef ellt owa rde mpt y・
Soo n, lo ngl ine sofc a rswe r es ee ni dlingi nf rontofga ss tations ,andH So rry-No
Ga s"S ignss pr out e da longt hehi ghwa ysofAme r icaa ss t
a ti
o na f t
ers tationf ound
itsunde rg roundt ankspumpe dd ry. Thes ho rt
agewa st het o ps toryo nt hee venl ng
ne ws -a e rialf oot ageofc arsl ine du pa ro undt hebl oc k,c l
os e-upso f" NoGa s "
slgnS ,a ndi nt er vie wswi tha nxi ousd ri
ve rsd omi na t
e dt hene ws ・I ns omes ta tes,
ma nda toryr a tionl ngWa simpos e d, i
nc lud ingl iml tlngPur cha sest o,f ore xa mpl e, no
mo r etha n$1 0wor thofga s.Ca liforn iai mpos edo dd /e venpu r c
ha s
er ule s:Dr ive rs
we rea l
lo we dt obuyga so nlye ve ryo the rda y,ba s edo nwhe thert he irlic ensepl a te
numbe rwa soddo re ve n. I tse eme d血a tt hes u ppl yo fga sol i
neha dbe ens la s
he d・
Cur io usly ,thei mpa cto ftheI r
a nia nr evo lutiono nt hef lowo fo ilt ot heUSwa s
sma l
l. True, USoi limpo rtsf ro mt hePe rsianGul f( i
nc ludi ngI r
a n)f ellby50 0,00 0
barr elspe rda ybe twe en1 978a nd1 9 79, a bo ut3% ofUSc o nsumpt io n, but impo rts
fromot he rna t
i onsi nc rea se dby6 40, 0 00ba rr
e lspe rda y ,soi mpo r
tsi n1 979a ctu-
allyl nCr eaS e dby1 40, 000ba r
r elspe rda y・Dome s t
icpr oduc ti
onf e llby1 50,000
barr elspe rda y , sot o tals up plywa se ssen tiallyc ons t
ant ,whi l
ec o ns umpt ionf ell by
abo ut33 0, 000ba rre lspe rda y,ad ro pof2% f ro m1 978. Pla inly, f
o rt heye ara sa
whol e,t he rewa snos ho rta ge.Buti ft heI lo wofoi li ntot heUSwa se ssentia l
ly
cons tant ,wha tc a use dt hes ho rta ge ?Whe redi dt hega sgo?
Fi rst,de ve lo pas toc ka ndf lowma pf orthega sol i
nedi stribut i
ons ys t
em・ Yo u
nee dno tc ons ide rt hee nt i
r es u ppl yc ha inf orga sol i
nebutc anf oc uso nr et
a i
ld is-
tri
but ion. Yo urdi agr ams ho uldbe g inwi tht hef lOwofga sol i
net os er vices tations ,
thenr epr e s
e ntt hes toc ka ndf lOw s tr uc t
ur ef ori t
ss ubs eque nts tora ge ,s ale
,a nd
eve ntua lc ombus tion.
Onc eyo u' vema ppe dt hes to cka ndf lows truc ture ,ident i
f yt
hei nf oma
r tioni n-
pu t
st ot her ate soff lo wi nyo urdi a gr am・ As sumet ha tther at
ea twhi chga solinei s
delive redt os er vic es ta t
io nsi se xo ge no us .Byi de ntifyingt hei nfo rma ti
o ni npu tstO
Ch
apt
er6 S
toc
ksa
ndF
lows 213

tef
h lowsi nyo urstoc ka ndflowma p,yo uwi l
lbec losl
ngs omef e
e dbackloops,
loo
pswhi chs h
o ul
dhe lpe xpla
inwh yt heshortageo ccur
reda ndanswe rt
heq ues-
t
ion,Whe redidt hega sg o?Bes uret oa skho wi ndivi
dualdriver
swoul dlear
n
abouttheshort
agea ndwha tt
heirbehaviorwo uldthe nbe.
Finall
y,uslngyo urdi agr
am,a ss
e ssthelikelye fect
ivenessoft
hema xi
mum
purchaseandod d/
e venpol ici
es.Dopol i
ciesofthistypehelpe as
ethes horta
geo r
makei two r
se?Why?Wha tpoli
cywoul dyo ureco mme ndtoe as
et hesho r
tag
e?
Explai
nwhyyo ut hinkyourpol ic
ywoul dbee fe ct
iveintermsoft hes t
ock/lo
f w
andfeedbackstructureo fthesystem.

6.
3.2 Aggr
egat
iQn喜
nSt
ockandFl
ow Mappi
r!
g
Thea bilityt oma pt hes toc ksa ndflowsi nas ystemi sc riti
c altoe fe ctivemod el-
ing. Us ua ll
yi ti swi set oi dent i
fyt hema ins toc ksi nas ys tema ndt he nt heflo ws
tha ta ltert hos es toc ks .Yo umus ts el
e cta na ppr op rlatel evelofa gg rega tiona nd
bo unda ryf o rt he ses toc ka ndf lowma ps .Thel eve lo fa gg rega t
ionr e ferst ot he
n umbe ro fint erna lc ategor ieso rs t
oc ksr epr e sented. Thebounda ryr e ferst ohow
fa ru pstre ama nddowns trea mo nec ho ose st or epres entthef lOwso fma teri
a lsa nd
o therq ua nt i
tie si nt hemode l
.
Toi llustra te,c ons idert hema nu fa c
tu ringPr oc essdi scusse da bovei nwhi ch
ma t
e rialflOwsf rompr od uc ti
o ns t
artst hroug hWI Pi nve nto ryt of i
nis he di nve ntory
andf ina llys hi pme ntt ot hec ustome r.Al lt heva ri
o uspa rts,compo ne nts,a nds ub-
as sembl ie sa rea gg rega tedt oge t
he rintoas ing les t
oc ko fWI P・Andt ho ug ht hef ir
m
ma yc a r
r yt enso ft ho us andso fSKUs( stoc kk eepinguni ts),the seindi v idua lite ms
ar ea llagg re ga tedi nt oas i
ngl es tocko ffin ishe dinve nt ory.Forma nypur pos e sthe
ag gre gatepi c turei ssuf fici
e nt.Ho we ve r,themod e
l pur pos emi g htre qui remo red e -
tail.Ift hepu r pos ei nvol ve dac loserl ooka tt hema nuf a c
tur l
ngpr oc e ss,yo uC Ould
di sagg rega tet h es toc kofwo rki npr oc esss e r
i all
yt or epre sentt hedi fe rents tag es,
suc ha spa rtf ab rica tion, assembl y,andt e sting( Fig ure6- 11)・
Thes umo fthet hre einter me diat
es t
oc ksi sthet otalwo rki npr oc essi nve n tory,
bu tno wt hemo de ltra cksthr oug hputa taf ine rl evelofr esolutiona ndc anr ep resent
mo repo tentia lbo ttlene cksi nt hepr oduc tionpr o cess.No t
et ha tinbo tht heo r l
g lnal,
ag gre gatedi ag rama ndi nt
hi smo red etailedd iagra mt herei snopr ovi sionf o rre -
wo r
ko rs crap. Al luni tss tarteda ree vent ua llyc ompl eted-t heflow ofwi dge ts
thr oug hthes ys t
e mi sc o nserve d.No tea lsot ha tasma te r
ialflo wsthr o ug hthes ys
-

temi ti st rans forme dfr ompa rt


st ofini s
he dp roduc t.Toma intainc ons istentuni ts
ofme asurewemi ghtme a surepa rtsi nwi dge tequl Va lents-t hati s ,awi dge t's
wo r
tho fpa r
ts .Ifne c essaryf o rthepu rpos e ,yo uca nf urtherd isa ggre ga t
et hes tock
an dflows tru ctu re.

Modi
fyi
ngSt
ockandFI
ow Maps
1
.Mod if
ythedi
agra
mi nFi
gur
e6-
llt
ore
pre
sentt
hec
asewhe
reuni
tst
hatf
ail
t
est
lngar
eSCr
apped.
2.Modif
yyourdia
gra
mtore
pres
entt
hec
asewhe
rei
temsf
ail
ingt
est
lnga
re
r
etu
rnedt
oa s
sembl
yfo
rrewor
k.
21
4 Pa
rtI
I To
olsf
orSys
tem sThi
nki
ng

Fl
GURE61 11
Di
saggregated
st
ockandf f
ow
mapfora
manufact
uri
ng
Pr
ocess
Ch
apt
er6 S
toc
ksa
ndF
lows 215

atthepl antyoua r
emode l
inga c t
uall
yrequir
esSeveralopera
tions :weldi
ng,grind-
1ng,andpa intl
ng.Obs erva tionoftheg r
indi
ngope r
aionr
t evealsthatworkersdraw
partsre adyf orgrindingf rom abuf fergenera
tedbythewe l
dingo perati
on.Whe n
grindingl SC Ompleted,thepa rt
sa r
eplacedinabinwhi chthengoe sontothene xt
ope r
ation( pa i
nti
ng)・Thewe l
dingandpa i
ntshopsares i
milar
. Dr a
wt hedisaggre一
gateds tocka ndflOwma pf orthepa r
tfabri
cati
onsteptoshowt hewe l
ding,grind-
1ng,andpa lntl
ngope rat
i onse xplici
tl
y.

Upt onowt hedi scus sionha sf oc us e dons e rialdi sa ggr ega ti


on:howf inelyt o
br eakdownt hes ta ge sofpr oc es slng.Thr oughout ,t hema nydi f
ferentpa r t
sa nd
pr oduc tspr oduc edbyat ypl Ca lf irma rea ggr ega tedi ntoas lngl ec ha i
nofs toc ks
a ndf l
ows .Inma nys i
tua tionst hepr oc essoc c ur snotonl yi ns eriesbuta lsoi n-
vol vespa ra
lle la ctivi ties.Youc oul dofc our ser epl ica t
et hema i
ns toc ka ndf low
cha inf ore achpr oduc t( ma nys imul ations of t
wa repa cka gess uppor ta rra ys t
rc
u -

turesf わrt hispu r pos e )。Whe nt he rea remul ti


pl e, pa ra l
le la ctivitiesyoumus tma ke
ade cisionnoto nl ya boutt henumbe rofs tage soft hepr oc es stor epresentbuta lso
howmuc ht oa gg rega tet hedi ff erentpa rallelpr oc e sse st oge the r.Fore xa mpl e,t he
a ssembl ypr oc es sf ora utomobi lesi nvol vesi ntegr atlngt hec ha ssi
sa nde ngl ne.
Ea chs uba ssembl yi sbui l
tonas e pa ratel ine ,of teni npl a nt sfa rf rom thef inala s
-
se mbl ypol nt・Suppos et hec lie nta rgue stha tyouca n'ta ggr ega tea llsubc ompo-
ne ntsi ntoas lngl ef lowofpa rts, butmus tse pa ratec ha ss i
sa nde nginef abr ic
a tion
(omi tthebodyf ors impl icity) . Thes toc ka ndf lOwma pf ort hea ssembl ypr oc e s
s
mi ghtbes howna si nFi gur e6- 1 2.
The rea renowt hr eedi stinc ts toc ka ndflowc ha ins ,onee achf orengl ne S,Cha s
I
sis,a nda ssembl e dca rs. Be c aus et het hre ec ha insa res epa ra t
e,e achc a nbemea-
sur edi ndi ffere ntuni t
s:e ngl ne S,C ha ss is,andc ar s.Thet hr eec hainsa rel i
nke d
be caus ee achc arbe gi nnlngt hef ina la s sembl ypr oc es sr equl reSOnee ngi nef r om
thes toc kofc ompl ete de ngl ne Sa ndonec has si
sf rom t hes t ockofc ompl etedc ha s
-
sis.Thei nforma tiona rr
owsf romt hea s sembl yr atet ot hee ngi nea ndc ha ssi
sus e
ratess howt he sel inks .Thenumbe rofe ngl ne Sa ndc ha s sisa va ilablea lsode temi ne
thema ximum a s sembl ys t artr ate,whi c hi ntur nco ns t
r ainsa ctua la s
se mbl ys ta rts:
Ife itherc ompone ntbuf fe rf allst oz ero,a ssembl ymus tc eas e.2Thes el inks( not
shown)de fi
net woba lanc ingf ee dba ckst hatr egul a tet heout f l
owsf r
omt hes toc ks
ofc ompone ntsa ndc oupl et hes toc ka ndf lOwne twor ks ・Thedi agr amdoe snotr ep-

resentma nyot he ri nf orma ti


onf lowst ha tmus te xi sti nt hes yste m( s
uc ha sthede -
termi na ntsoft hec ha s si
ss t
a rta ndc ompl e t
ionr ates ); t
r ya ddi ngt he s
et ot hema p.
Yo uc oul dofc our sec ont inuet odi sagg rega te. Thepr oc e ssc a nbebr oke ndown
intomor es t
e ps :Thepa intpr oc es s,f ore xa mpl e,a ctua llyc ons istsofmul tiple
ac t
ivitiess epa rate dbybufe rss uc ha spa rtpr epa ration( solve ntba t
h) ,dr yi ng,
spr aylngt hef irstc oa t,dr yingi nt heove n,s pra yingt hes e condc oa t
,dr yi ng,a nd
soon, wi thva riousi ns pe ctionsa l
ongt hewa y・Youc oul da lsoc ontinuet hepa ra lle
l
disaggr e ga t
ionbys pl it
tlngt hee ngl neOrC ha s sisa sse mbl ypr oc essesi nt ot he i
r

2
Fir
msc
nS
a o
met
i
mesb
uil
din
comp
let
eun
it
san
dad
dth
emi
ss
lngC
O On
mP e
ntSl
at
er
・Wh
ena
997S
1 tr
ik
esh
utd
ownac
ri
ti
ca
lsu
ppl
i
er,
For
dco
nti
nue
dtoa
sse
mbl
eit
spo
pul
arEx
plo
rer
,st
or
ln
g
t
henea
rl
ycomp
let
edca
rsun
tilt
h emis
si
ngpa
rt
sbe
cameava
il
abl
ea
ndcoul
dber
et
ro
fi
tt
ed(
t
ry
mod
if
yingt
hed
iag
raminFi
gure 6-
12t
oacc
ommoda
tesu
chret
ro
fi
tt
i
ng)
.
21
6 Pa
rtIT
I o
olsf
orS
yst
ems
Thi
nki
ng

Fl
GUR E 6 - 12 s
Diagg
re g ating ar
p ‖
ael
ac vi
ti t
i
es

E
ngi
Pr
nesi
oces
n
s
Comp一
Engi
et
ed
nes

mbE
A ssei
es
i
nPr
ocess
Assembly
Completl
r
on
Rate

C
h
P
r
s
a
s
c
o
i
s
e
si
n
s
C
omp一
et
Chassi
s
e d

Chassi
s Chassi
s
Comp一et
ion Use
Rate Rate

suba s
sembl ies.Int heli
mi teac hande ve rypa r
ta ndo perati
onwo uldber epr esented
separatel
y. Obv io us l
ysuc hamode lwo uldbej usta sco mplexa sther eals ys t
e m,at
leastasha rdt ound erst
a nd,a ndq ui t
eus eless.
Whe res ho uldyo us top?Howmuc hde tai
li sne cessa
ry?Thi si sa lwa ysama -t
terofjudg me ntt obema debyc ons i
deringt hemod elpu r
posea ndt hene e dsofthe
client
. I
ft hepur pos eisr epr e
s entl
ngt hel aglnt her esponseoft hema nuf acturl
ng
systemt oc ha ng e sinde ma nda spa rtofal argermo de loffirms trat
eg y, t
hes i
mpl er
representationi spr obabl yf ine.Ifyous eekt or eenglneert heflOw ofma ter
ial
throughthep rod uc ti
onl ine ,amo rede t
a i
ledr epresentati
oni srequir ed.I tisbe t
ter
tos t
artwi thahi gh- l
evel ,agg regaterepr esent
a t
iona nda ddd etailifne ed e dtoa d-
dressthepur pos e. Beginnl ngWi thde tai
ledpr oc es
sma pso 氏e nlea dst opa ral
ysis
duet othe irc ompl e x
ity,da tar equlreme ntS,andr apido bsolescencer at
e s. Thea g一
gregatema ps ho wi ngonl ypr od uctions t
arts,WI P,pro ducti
on, andf inishe di nven-
torylSqul teS ta blea ndr ema insa ppropr l
atee vena St hede t
ailso fthepr od ucti
on
processcha nge , whi l
ead etai
ledma pma ybe comeo bso l
eteasne wp rod uc ts
, t
ooレ
lag,Orpr oc esst ec hnolog iesa reintroduc ed.

6.
乱3 Gui
de日
ines菅
orAgg帽ga抽 m
Whenisi tappropri
atetOa
gg r
egat
ed ifere
nta ct
ivi
tiestoget
her?Tode ter
mi ne
whet
hera ct
ivit
iesta
kingpl
aceseri
all
yc anbea ggregat
ed,conside
rt hea verage
r
esi
dencetimeofi t
emsineachst
ock(t
hea vera
getimebe t
we enente
ringa nde xit
-
i
ngthestock).Stoc
kswithshor
tres
idenceti
me srela
tivetotheti
mes c a
lef orthe
Ch
apt
er6 S
toc
ksa
ndF
lows 21
7

dyna mi c sofi nte re stge ne rallydonotne edt ober epr e sente de xpl icitlya ndca ne
L

the rbeo mi ttedo rl umpe di nt oa dj ace nts toc ks .Fore xa mpl e , int hel o ng-te m pl
r an-
nl ngmode lsoft heUSe ne rgys ys tem de ve lope dbyt heUSDe pa rtme ntofEne rgy
(Na ill1 992) ,va r iouss toc ksofundi scove redpe trol eum a ndknownr es ervesa re
expl ici t
lyr epr ese nt edbe caus et he irl ifetimesr angef rom ye arst ode cade s( atc ur-
re nt pr oduc tionr ate s).Howe ve r, stoc ksofc udeoi
r la ndr efine dpr oduc tsint hepe -
trol eum s uppl yc ha inr epr es entonl yaf ewmont hsofc onsumpt lOn. Inal ong- t
e rm
mode lthe ses toc ksa ret oos ho rt-live dt or equl r ee xpl i
c ittrea tme nt.The yfluc tua te
ar oundt he ire q uilibr i
um va l uesa spr oduc ers ,r ef i
ne rs,a nddi stribut orsr e actt o
cha ngesi ni nv e ntor y.I namode lofs hor t-ter m move me nt si ns potpe troleum
pr ices , howe ve r,he
t ses tocksa rec ritica l
lyi mpor ta nt .Agoo dmode lwoul dr epr e-
se ntt heke ys toc ksi nt hepe tr ole um s uppl yc ha i
ne xpl icit
ly ,pe rha pse ve ni nclud-
1ngaS e pa rateS toc kf ort hei nve nto ryofga sol inea tr et ai
ls e rvic es tationsa ndt he
inve nt oryofga sol inei nt het a nksofc arsont her oa d. Ont heot he rha nd,as hor t-
ter ms potpr lCemode lne e dnoti nc ludepe trol e um r es erve sorundi scove redr e-
sour ces , ast hes es tocksc ha nget oos lowl yt oi nflue nc et hes potma rke tove rat i
me
hor i zonofaye ar.
Pa ra llela cti
vi tiesc anl e gltima te lybea ggr e ga tedt oge the ri ft hei ndi vidua l
lowsa
f regove rne dbys imi la rde c isionr ulesa ndi ft het imet hedi ffere ntite ms
spe ndi nt hei nd i
vi dua ls toc ksi ss imi l ar.Fore xa mpl e, itisof tena ppr opr l
a tetOa g一
gr ega tet hema nypa rtsr equi re dt oma nuf ac t
ur eapr oduc tint oas ma l
lnumbe rof
ca te gor ie ss incet he ya reus ua llyor de re dus ingt hes amepr oc e dur esa ndt he i
rde-
live ryl ea dt ime sa ndr es ide nc et ime si npa rtsi nve nt orie sge ne ra llydon' tdi fert oo
muc h.I nc ont rast,pl a nta nde qul Pme nts ome timesmus tbedi sa ggr ega ted.The i
r
lifetime sa reve rydi fferent ,andt hede cisionr ulesf o rne wg r ee n-fieldf a cilit
iesdi f-
fers ubs tant iallyf rom t hos eus edt c・or de re qul Pme ntf ore xi stingf ac i
litiesduet o
dif fere nc esi nl ea dt ime s ,cos ts ,fina nc lng, Pe rmi t
tlng,a ndr e gul ator yI ssue s.
Asar uleo ft humb,C li
e nt sge ne ra llywa ntt os e emor ede taili namode lt ha n
themode l
e rthi nksi sne e de d, andmode lers, i
nt ur n, ge ne rallyove restima tet hede-
tailne c es sar yt oc aptu ret hedyna mi csofi nter est・Ofc our se ,thea mountofde ta i
l
ne e de dt oca ptur et hedyna mi c sr eleva ntt ot hec lie nt '
spur pos ea nd也ea mountof
de ta ilne ede dt ogi vet hec lientc onf ide nc ei nt her e sultsa ret wodi fferentt hings .
Ro be rts( 1977 /1 978 )e sti
ma tedt ha tc lient so ftenr eq ui ret wic ea smuc hde ta i
la sthe
mode le rf ee lsisne ede dt of e elc omf or tablewi tha nda c ceptamode la saba sisf or
ac ion,a
t ndi nmye xpe ri
e nc et hi si sof tena nunde re sti
ma te・Suc ce ssr equl reSyou
toi nc ludet hed e t
a ilne ces sar yt os a tisfyt hec lient .Butt hi sdoe snotme anyou
shoul da cqul e SCet Oa llc lientde ma ndsf ormor ede tail- youwi lle ndupwi tha n
expe ns ivea ndus el essbl a ckbox, Youmus twor kwi tht hec lientt ounde r
st andwhy
exc es s ivede tailisof tenunne ces s ary.Of t en,mode lse ndupwi ht
t oomuc hde ta il
,
buta st hec lientga lnSC Onf ide nc ea ndunde rsta ndi ngoft hei mpo rtantf e edba cks
drivl ngt hedyna mi cs,thee xc e sss truc tur ec anbee limi na t
ed, resul ti
ngl naS impl e r
,
mor ee as ilyma int aine d,a ndmor eus e fulmode l( Ra n°e rs1 98 0) .St ill,Robe rtsi s
cor re ct .
A" Youmus tpr ovi det hel e ve lofde tai ltha tc a usesl thec lient ]tobepe r-
sua de dt ha tyouha vepr ope rlyt ake ni ntoa ccounthi si ssue s,hi sque stions , hisleve l
ofc onc erns . Ot he rwi sehewi llnotbe lie vet hemode lyouha veb ui l
t, hewi llnota c-
ce pti t,a ndhewi llnotus ei t"( p・ 80) ・
218 P
art
IIT
ool
sfo
rSy
stem s
Thi
nki
ng

6.
3.4 Syst
em L
lynarni
cs岳nAct
喜on:
Mode抽 gLarge-Sca!
eConst
ruct
ionPr
ojec官
s
Ag g r
e ga tionofmul tiples eri
a la ndpa rallela ctivitie si swe llillustratedi namode l
o fla rgec ons truc tionpr qjec t
sde ve lo pe dbyJ a ckHo me r( Ho me re ta l.1 993 ). The
clie ntwa samul t
ina tiona lf ores tpr o duc tsc ompa n y, Spe cifica l
lyt hed i
v isio no fthe
co mpa n yt ha td esignsa ndbui ldspul pa ndpa pe rmi lls. Co mpe t
it
ionf o rt hes ma ll
numbe ro fmi llsbui lte achye arwa si ntens i
fy i
nga st hei nd ustryg l
o ba l
iz ed, a ndt he
firm,a lre adyal eade r ,sa wt ha tt or ema ins t
ro ngt he yha dt odr ama ti
c allyr ed uce
thet i
mer eq uir edt ode signa ndbui ldmi lls.The irgoa lwa st or educ es i
gni fica ntl
y
thet otalc yc let ime ,fr omt heha nds ha kewi thac us to me rt ot heha ndof fofawo r
k-
1ngmi ll,wi thout inc re asingc os ts.The yk newt raditio na lpr ojec tma na ge me ntt e C
h-
nlq ue SWe reno ta de qua te:t hede signa ndc ons truc tionpr oc e s
si se xc e edi ngly
co mpl ex, wi tht i ghtc o upl ingsa mongt hepha se s,a ndt heyha da lr
e adydo nea llthe
ea syt hings .The yde cide dt od e ve lopas yste md yna mi csmode lo fthee nt iree ng i
-
ne ering, proc ur e me nt ,a ndc ons truc tion( EPC)pr oc e ss・
Ea rlyme e tingsO ft hep roje ctt ea mf ocus edo nt hemode lbounda rya nda gg re
-
ga tion, inpa r ticular ,de scrlPtlOnSO ft hes t
oc ka n dflo ws truc tureofat y pic alpr o-
jec t.Ma nyI ss ue sWe rer aised:I st he r
eat ypic alpr oject?How muc hde tailis
ne ede d?Wha ta ctivi tiesc ouldbea gg reg atedt og e the r?Oneme mbe roft hec lie
nt
teama rgue dt ha tthemod elco ul dn' tbeus efulifi td id nフt r
e pr esente ve rye ng lne er
-
1ngd rawl ng, e ve rypur cha seo r de r,a nde veryc ompo ne nti ns tall
eda tthes i
te. Ob-
vio us ly,s uchamode lc ouldne verbebui lto rma d eus ef ul.Ot he rme mbe rso fthe
clientt e ama rgue df o ras i
mpl era ppr oac h. The ya lre adyha dhi ghl yd is agg r ega t
e
sche dulinga ndpl annl ngmod elsba se do nt rad it
io na lpr o j
e ctma na ge me ntt oo lsto
ma na get hede tailc ompl exityo fthepr ojects.The yl acke dat oolt oma na gethed y-
na mi cc ompl e xl t
ya ndi n terde pe nde nc i
e sa mongt hepha sesa nda cti
vi tie soft he
PrO JeC t
S ・
Af tere xt ens i
vedi scus sion, ani nitialmo de lbo unda rya ndl eve lofa gg rega tion
we r es et( Fig ur e6 11 3) .Thef igur ei sahi g h-lev els u bs ystemd iagrams howi ngho w
pro jec t
sWe rea gg rega tedi n t
oar ea sona bl en umbe rofpha ses .Theove ra llpr o jec
t
wa sdi vide di ntot woma ins toc ka ndf lo wc ha insr e pres entingP&E( pr oc es sa nd
eq uipme nt )a ndc ons truc ti
on. Ea cha cti
vi tygoe st hr oug hde signpr epa r ation,r e-
vie w, andd esi gnr e vi sions .Ne xts u ppl iersa res ele cte da ndpur cha seo rde r sa rei s
-
sue d.Thes uppl ierst he nf abr i
c atet hema terialsne e de df ore acha ctivlty・Ont he
cons t
ruc tions ide ,hec
t l
ie ntfe l
ti twa sa ccept ablet oa gg rega tea l
lc onstruct o
i nma -
teria s(
l e.蛋.,s t ructur a ls teel,c onc re tef o r
ms ,re ba r)i nt oas inglec ate go ry.The
proce ssa nde qul pme ntS ide ,howe ve r,wa sd ivide di ntot hr eec ategor ies:r eact or
ve ssel ,ma
s j ore qui pme nt( e.g.,la rget anks ,pi peline s,a ndc onve yor s),andmi nor
equi pme nt( e.蛋. ,pumps ,mo tors,va lves,a ndi ns tru me nta tion) .Thedesi gn,pr o-
cur eme nt,a ndc onstr uc tiono ft he set ype so feq uipme n tareS uf fici
e ntlydi ffere ntin
scope ,dur ation,a ndc os ttha tthe yc o uldno tr eas ona blybel umpe dt oget he r.The
rea ctorve s
s els ,inpa r t
ic ular,ha dt obemod e l
e di nmo rede ta i
la st heyar et he
large sts uba s se mbl y ,a lmos ta lwa ysf allo nt hec ritic alpa th,a nda ref requen tlya
bot tlene ckc o ns trainlngC OnS truC tionpr og re ss.Dur ingc ons truc t
io n,r eact o rves-
sels ,othe re qul pme nt ,a nds it
epr epa ra
tions uc ha sf ounda tionsa ndgr adi ngal l
Cha
pte
r6 S
toc
ksa
ndFl
ows 219

GURE6
FI -
13 Bui
l
dingapul
pandpapermi
l
l
Subsys t
em diagr
am showr ngfl
owsofengl neenng,Pr ocurement,andcons t
ruct
ionwor kinamodelof
apul pm‖const r
ucti
onpr oject
.Thedi agram iHustr
atesthesect orboundari
esandl evelofaggregat
ion
withoutshowlngall
detail
s.Eachbl ockr epresentsapr oJeCtPhase,modeledwithagener icmodulewith
roughlythesamest r
uctur
e. Ani nternalgatecapt urestheconst r
aint
sonwor kavailabl
ewi t
hinaphase
asaf uncti
onofthewor kcompl eted.Forexampl e,foundat i
onscannotbecompl eteduntilsur
veylng
andsi t
epreparat
ionaredone;Seesec ti
on14. 5.

Sour Homere
ce: tal
.(1993).

mustcometoge
ther,f
ollowedbyaf
unc
tional
it
ychec
kout
,st
rt
a -
upa
nd,f
inal
ly,
ha
ndofFtot
hecust
omer .
EachblockinFigure6-
13r epresentsaprojectPhase・Themodelconsi
stedof
agene ri
cpr o
jectPhasemodule,replicatedforeachbl ockandli
nkedass hown・
Eachmodul econtai
nedastockandf low st
ructureincludi
ngthef
lowsoft as
ks
wi
t hinthephasealongwit
hs cheduleddea dl
ines,thelaborfor
cededi
catedtothe
22
0 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

pha se,wor ke rpr oduc t


ivl
y,f
t atiguel eve ls
,e l
TO rr ates,a ndc osts.Thes tocka nd
lo
f ws tuc
r turef ort askswi thinapha s emo delsthepr og ressi
o noft asksf romba se-
wo rkt hr oughc ompl e ti
on( Figur e6- 14) Jnge ne ralthet a s
kst obec ompl etedi na
pha sec a no nlybedonea su pstreamt asksu po nwhi cht he yde pe nda r
ec o mpl eted
(ther atea twhi chba sewo rkt asksbe co mea va il
a ble).Fore xampl e ,ther eactorve s
I
selsc an notbee re ct
edo nsiteunt ilthe i
rf ounda tionsa rec ompl eted. Like wise ,not
alltaskswi thinag l
Ve npha sec anbedo neconc u rrentl
y. Fo rexa mpl e ,thed etailed
de si
g no fc onve yo rsa ndpipe li
ne sbe twe enthec 血ippe rs,reactorve ssels,andpa per
ma chine scanno tbedo neunt i
lthehi g h-levelphys icalde signoft hepl antisc om-
pleted・ The sewi thin-a ndbe twe en-pha sede pe nde nc i
e swe remode l
ede xplicitly

Thef lowo fwor kf r
omt hes tocko fta sksa wal t
lngc ompl e t
iont ot hes tocko ft asks
req u
lnngr eWOr kr epre s
entst hoset asksc ompl ete dinc orrectlyo rre ndere dobs olete
byc ha nge sinot he rsubs ystems ・Ge ne raly
l,error sareno tde t
ecte di- e diat
e lyand
thede l ayi nthedi scove ryo fre wo r
kc anbes ubs tantial,a swhe nade s i
gne rro
ri s
no tde tectedunt ilcons tr
uctioni nt hef ieldisunde rwa y. Thedi s
c ove r
yo fre wo rk
mov e st askst houg htt obec ompl eteba c kintot hes tockoft asksa wa lt
lngC O mpl e-
tion( seeFo rda ndSt e rma n1 998 bf orade t
aileda ndf ullydo cume ntedmod e lofa
mul ti
pha sepr qe ctsimi l
art otheoneus edhe re;s eea lsot hes hipbui l
dingpr q】ect
mo de lde scribedi nse ct
ion2. 3).
Themode lwa ss ubstantiallys i
mpl ertha nthec l
ie ntfirm' sde tail
edpr oject
planni ngmod el,whi c hinc lude dliterallytho usa ndso fi ndiv i
d uala c t
iviti
e s(hig h
de t
ailc ompl exity)butnof eedba ckl oo ps(nod yna mi cc o mple xity).Itwa sd is
a g-
grega tede no ught oc apturei mpo r t
anti nterdepe nde ncie sa mongde sign, pro cure-
me nt,a ndc ons tructiona cti
v it
iesa ndbe t
we enc o nstructiona ndt heva ri
o usty peso f

F]GURE6- 14
Stockan df lo
w
str
uc tureo ftasks
inapr ojectphase
Simpl i
fiedr epre-
sen t
a ti
ono fthe
stockand刊 Ow
str
u ctureo fa
phas ei nthepu l
p
millpro j
ectmodel
Deter mi n
an tsof
theflowsandcou-
pll
ngSamongt he
dif
feren tph ases
aren o tsho wn.
Ch
apt
er6 S
toc
ksa
ndFl
ows 221

e qulpme nt.Themode lc oul dc aptur es hiftsi nt hec ri


tic alpa tht hatmi ghtr e s
ul t
frompol iciesa cce lerati
ngt hef abrica tiono ft her eac torve ssels,apol icyf avor edby
somec lientt eamme mbe rs.
Itisi mpor tantt onot et ha tthepr oce ssofde ve lopl ngt hef ina lleve lofa ggr-e
ga tioninvol vedanumbe rofi tera ti
onsa ndr evi s
io ns .Andt hought hemode lrepr e-
se ntsthepr ojec tatahi ghl eve lofa gg r ega tion, themode lingt eamde velope dma ny
mor ede tailedd iagr ams . Thes emor ede tailedma pshe lpe dt hemode lera ndc l
ie nt
te amdi s cove rfla wsi nt he i
rt hinki ng, estima tepa r
a me ter sbe tt
e r,a ndde e pe nthe ir
unde rst
a ndingo ft hepr oc ess.Andt he yde ve lo pedc onf ide ncet ha tthemor ea ggr e-
ga ter epr esenta ti
oni nt hes imul ationmode lwa sa cc e
pt a blefわrt he i
rpur pos es o
the semo rede tail
e ds toc ka ndf lOws truc t
ur e sdi dnotha vet obei nc orpor atedi nt o
themode l
.
Thel eve lofde tails electe da lsope rmi t
t edt hemode lt obec a l
ibr at
e da ga l
nS ta
wi der angeofda t ac olle ctedononeoft hec ompa ny' sc ur rentEPCpr oje cts.The
mode ls ucc essfu l
ly( t
ha ti s,tot hes a tisfact i
onoft hec li
e nt )reproduc eda llr elevant
pr ojecta ctivities,inc ludi ngt heva riouswo r kfor cesa ndl aborhour s,ove rtimea nd
re wo rkr at
e s,pu rcha seor dervol umesa ndr e visionr a tes,ve ndors hi pme nts, andt he
pr og r
essofve ss ele rectiona ndc ons truc tion( Figur e6- 15s howsa ne xampl e).
Whi let hec li
e ntspr e fernott odi sclos et hede tailsofpol icyr ec omme nda tions ,
the yvi ewe dt hemode la sc r ediblea ndus e fula ndde ve lope dc onf i
denc e,s ha re d
amongt het e am, tha tthemode ldi dagoodj obofr epr ese nt i
ngt he irEPCpr ojects.
The yus edt hemode ltoa na lyz ema nypol icie sa ndi de nti fiedse ve ralwhi c h,whi le
pr evious lya ppe a
r lngt Obedes irabl e,i nf ac tge ne ratedha rmfuls idee ffe cts.The
mode la lsohe lpedi dent if
ypol i
c i
est ha tre duc e dpr o jectde l
iveryt lmeSbya tlea st
30%wi thinaf e wye ars. Se ve ralofthepol icie swe renota ppa re
ntt othec lie ntteam
orwe rehot lyde ba tedpr iort ot hemode l
inge fo rt. Themode lingpr oc esshe l
pe d
bui ldunde rstandi ngofa ndc ons e nsusa ro undt he sec ont rove rs
ia lini t
iati
ve s,help-
lngt hef irms uc ce ssfullyi mpl eme ntma nyoft her ec omme ndations .

o
r
Ho
u
r
s
GURE6
F日 -
15 Sampl
ecompar
i
sono
fhi
st
ori
cal
andsi
mul
at
edbeh
avi
oroft
hepul
pmi
Hmodel





一一
P&E-pr
oces
sandequl t
Pmen.
Cu
m.P良EDesi
gn Lab Gum.Const
ruct
ionLaborHour
s

____ Act
ual ____Act
LJ
al
ゝ Si
mul
at
ed 孤- Si
muled .
at ♂

0 20 40 60 8
0 1
00 0 20 40 60 80 1
00
Ti
meuni
t
s Ti
meuni
t
s
Not
e:Ti
meFSe
xpr
essedasti
meu
ni
tst
opr
ot
ec
tcl
i
ent
con
fi
den
ti
al
in
for
mat
i
on.
ce:H
Sour o
meret
al.(
1993)
.
222 P
art
IIT
わol
sfo
rSy
st
ems
Thi
nki
ng

S.
3.5 Set
tingtheMode一Boundary:
"ChaHengi
rf
gtheC萱ouds"
Ma ppl ngt hes to cka ndf lOw s truc tur eo fas ys temi nvol ve si mpo rta ntd ec isions
a boutt hebo und aryoft hemo de l・ Inr ea lit
y ,lo
f wso fma terial, pe opl e ,andmo ne y
int oas tockha vet oc omef ro ms ome whe re;t hef lowso utha vet ogos ome whe re.
Toke epyourmode l sma na ge abl e,yo umus ttr unc a tet hes ec ha insus i
ngS ou rce s
a nds i
nks ,re pre se nte dint hes toc ka ndf lowma psby" clouds " ;s eeFi gure61 1.
So ur cesa nds inksr epr esentt hes toc kss uppl yi ngma t erialtoora bs orbi ngma terial
fr omt hemo de leds ys t
em・ So ur ce sa nds inksa rea s sume dt oha vei nf initec apa c it
y
a ndc anne ve rc ons trainthef lowst he ys uppor t .Int her e alwo r ld, hes
t t
o ckss up-
pl yi ngo ra bs or bingmowsha vef i nitec a pa cltya nddoi nf
lue nc et hef lo ws .Whe n
yo ut runc a teas tocka ndf lOwc ha inwi thac lo udyo ua res et t
ingt hebo unda ryof
themod el-s toc ksa ndflowsbe yo ndt hispo lnta reI g no red; yo ue xc ludea llpos si-
bl ef e edba c ksf ro mo rinte rac tionswi tht hes to c ksout sidet hebo unda ry .
Asamode le ryo umus tc r i
tic allye xa mi net he sebounda rya ssumpt lOnS ;yo u
mus t,int hewor dso fBa n'yRi chmo nd( 19 93, p.1 3 2) ,"c ha l
le nget hec louds ."I si t
a ppr o prlatef oryo urpur pos et oe xc ludet hes toc kso ut sidet hebou nda ryoft he
mode l
?Wha tf ee dba c ksi gno r edbyyo urmo de lmig hte xis tint her ea lwo rld,a nd
mi ghtt he ya ffec tyo urpo li
c yr eco mme nda tions ?Ca nt hes our ce sf ort heflO wsbe
d epl eteda ndc ons traint hei nflow?Ca nt hes in ksbef il
le da ndbl oc kt heo utlows
f ,
ba c kingu pt hes yst eml ikeac logge dd ra in?
Cons ide rthea uto mo bi l
ei nd us try ・As toc ka ndf lowma pf ora uto mo bilepr -o
d uc io
t nmi ght be g inwi t
hpr o duc tio ns tarts, WI Pi nve nto ry,p rod uc tion, fi
nishe di n-
ve nt o r
y ,a nds hi pme nts( Fi gur e6- 1 6) .Dr awi ngt hema pwi thas our cef o rt he
pr oduc tions tartflOwpr e sume stha tt hes uppl yo fpa r tsisun li mi te da ndc a nne ve r
c ons traint hep ro d uc tions tartr ate .Li ke wi se ,be c aus es hipme ntsf lowt oas i
nk, the
mode l
erha sa ss ume ds t
o cksofpr od uc ti nt heha ndso fde ale rsa ndc us tome rsha ve
noe ffec to ns hi pme nt s・Inc hall eng i ngt hec lo udsyo ua skwhe the rt he sea ssump-
tionsa rer e asona ble .Fo rt hea utoi nd us tryt he ya renot .Pr oduc tions ta r
tsr eq ulre
thea utoma ke rt oha vea na d eq ua tes toc ko fpa rts. Ye tpa rtss toc ksma ye asilybe
de pl eted.Suppl iersc annotr e spo ndi ns ta ntlyt oc ha nge si npa rtso rde rs.La rgeor -
de rsma yo utstripS uppl ierc apa clty, le adi ngt os ho rtag e s・As t
r i
kea tas uppl i
e rma y
inte rruptt hef l
owofpa rtst ot hef irm. Att heo there nd,S hipme nt so fne wc arst o
de ale rsde pe ndo nt hes i
z eo fde ale rs toc ks . De alersgene rallyt ryt oma intaina bo ut
40t o60da yso fi nve ntoryo nt he irl o ts; thisi se no ught opr o videg oo ds el
ec t
io nf or
co ns ume rswi tho utc a r
ry l
nge xc es sivea ndc os tlyInve n tory .Ifs to cksa rel owr ela -
tivet ot heirt arge ts,de alerso rd ermo r ef romt hema n uf actu rers ;ifs to cksa rehi gh,
he
t yc utba ck. Fi gur e6- 1 7e xpa ndst hemode lbounda ryt oc apt ur et he see fe c ts.
Themode lnowr epr esen t
st hr e ed isti nc to rga ni za t
iona le ntities-S up pl i
ers, ma n u-
fac tur ers, andde a l
e rs.Thei n ve nto ryo fpa rtshe ldbyt hema nuf ac t
ur e risno we x-
plic it.Thes uppl ierha st hes ameba sics truc tur ea st hea utoma ke r:as toc kof
finis he di nve ntor ya ndas toc ko fwo rki npr oc e ss.Att hes hipme nte nd, ma nuf ac-
ture rs hipme ntsnol o nge rd isa ppe a ri n toas inkbutf lowi ntod ea lers to cks, allowl
lngyo ut Omode lthepur cha ser atea saf unc tionoft hed ea leri nv ent o rya nds ales
toc us t
ome rs.
Ch
apt
er6 S
toc
ksa
ndF
lows 223

GURE6
Fl ・
16 Source.

Init
ialstockand Unli
mi t
ed
fl
owmapf or supplyof ヽ
theau tomobi 一
e
industry,showlng
themodel
boundar y
Thes ourcesan d
sinksf orthe
fl
owst hrough
thes ys t
emar e
assumedt obe
i
nf i
nit
eandcan
havenoi mpacton
thed yn amics・

Absorpt
ion J
Capaci
ty

Youc oul da nds houl dc ontinuet oc ha llenget hebounda ryoft hemode l


. The
mode lnowa llowsyout or epresents uppl ie ror de rpr oces s
lng,I nve ntoryma nage -
me nt,andde livery,inc ludingt hepos s
ibilityt ha tsuppl iersc anbe c omeabot tleneck
ands ta
r vea ut omo bilepr od uc t
ion・ Butnowt hes uppl iersa r
eas s ume dt oha veun-
limit
edpa rtsa ndr awma t
er i
a l
sa vailability.I st hisa ppr opriat
e?I tdepe ndsont he
mode lpur pos e. Yo uc ouldc ontinuet oe xpa ndt hemode lbounda rybya ddi ngt he
supplie
r stot hes uppl iers,andt he i
rs uppli ers,a nds oo n,unt i
lyour e
a c
he dt hepoi nt
whe reiti sa c ceptablet oa ssumet hatt hes uppl yofma terialstot hef a rthestup-
stre
ams uppl ierisunl imi ted.Al tema ti
ve ly, yot lCOul dr epresentthee ntireups t
re am
supplyc ha inbyas lngl eaggr ega t
es uppl iers tage.
Thema ps ho wni nFi gure61 17a lsoa s sume stha tde alers al
e sflOwi ntoas ink
sotherei snof e e
dba c kf r
omt hes tockofc a rsont her oa dt opur cha sesofne wc ars.
Thisisobvi ous lyaba da ssumpt lOn:Sa l
esofne wc arsde pe ndont henumbe ra nd
ageoft hec ar spe oplea l
readyha ver el
a ti
vet ot he i
rne e ds・Pe oplewhoha vej usta c-
quiredane wc ara
reunl ike l
yt obuya not he rf ors eve ralye ars,untilt he irloa ni s
paidoff, the irl easee xpi r
e s,Orthe irca risi nvol ve di na na cc i
de nta ndmus tber e -
placed( Sees ec t
ion2. 2) .Figur e6- 18e xpa ndst hedowns treame ndoft hes toc ka nd
lowma
f pt oi nc l
ud et hes t
oc kofc arsont her oa d.
Youc anc onti
nuet oc ha ll
enget hemode lbounda ry.Wha tha ppe nst ot he
carswhe nt he ya res cr apped?I nt hec ur r
e ntma p,the ys impl ydi sappe ar.Inr ea l
ity,
theydon' t.I nNor t
hAme ricas ome1 0t o1 2mi lli
onve hiclesa r
es cra ppe dpe r
year.Roughl y9 4% a res hr eddeda ndt hes te ela nds omenonf e rr
ousme t
a l
sa r e
224 P
ar I¶)
tI ol
sfo
rSy
ste
msTh
lnk
ing

GURE6
Fd -
17
Chal
lengmgt
he
c一
ouds
Addingasuppl l
er
an ddea一 ersec t
or
t
ot hes tockand
fl
owchai nfor
au t
omobi lepro- Suppli
er
du ct
ion.Rec tan一 Seet
or
g】eswi t
hr ounded
cornersdenot e
t
heboundar i
es
betweendi f
ferent
organizationalen-
t
iti
esanddeci sion-
mak inguni t
s.

Manuf
acturer
Sector

Deal
er
Seet
or

r
ecover
ed,O neofthehi
ghestrecyc
lingfract
ionsofanyindust
ry・Howe ver,s
ome
c
arsendupa bandoneda
sda nger
ouse ye
soresonthesideoft
heroad・Andmuc hof
t
heplast
ic,glass
,andot
hernonme talma t
eri
alsendupi nla
ndfil
ls,cons
ti
tutl
nga
s
igni
fic
antso ur
ceofpoll
ut
ion( morethantwobi l
li
ondiscar
dedtir
e s
,mos tsi
tt
ing
i
nhugepi l
esa c
rosst
hecountry,
havea l
readyaccumulate
dintheUS) ・
Cha
pte
r6 St
ocksa
ndFl
ows 225

GURE6
FI -
18
Expanded
aut
omobil
emodel
Theboundar ynow
i
ncl udesthes t
ock
ofc arsonthe peaJ
er
road, whi
chf eeds Seet
or
backt oinf.
uence
salesofnewcar s.

Househol
d
Sector

6ど
3,6 Sys
tem Dynami
csinAct
ion二
Aut
omobHeReeyeI
!咽
j
Byt hemi d1 990S,a sl andf ill
sf illeda nde nvironme ntala wa renes sgr ew,pr ess
ure
bui l
tt or e cyc l
emo reoft hema t
e ri
a linc ars.Ge rma nyde ba t
e dal a wt hatwoul dr e
-
qui rea utoma nufa cturerst ot akeba ckt heiroldc a rswhe npe oplede reglSt
ered
the m. Pus he dbyt he sef orc es,thea utoi ndus tr
y,firstinEur opea ndt heni ntheUS,
be gant os tudywa yst oinc reaset her ecove r
yofpa r
tsa ndt her ec yclingofma teri
-
alsf romc ars.
Pa ve lZa mud io- Ra mi rez( 1996)mode ledpa rtre cove r
ya ndthema terial
srecy-
clingl nt heUSa utoi ndus t
r ytohe lpt hei ndus t
ryt hinka boutaf u tureofe nhanced
aut or ec yc l
ing.Fi gur e6- 19S howsas i
mpl i
fieds toc ka ndnows truc t
urea dapted
fromt hemode l.Ol dorwr ecke dc ar scane i
he
t rbes crappe dl egally( soldt oajunk-
yardo rdi sma ntler)o rill
e ga ll
ya bandone d. Thes tockofa ba ndone d,of t
enbur ne
-d
out ,ca rsi sabl i
gh tont hel ands capea nds i
gnificants our ceofpo llution. Thereare
twoout lowsf
f romt hes toc kofi l
lega llya bandone dc ars :Di sma nt l
erswi l
lprocess
themi ft heva l
ueoft her ec over ablepa rt
sa ndma terialsi shi ghe nough. Alt
erna-
tively, ill
e ga l
lyd umpe dc a rsc anbec oll
e cted(saybyl oc algov emme nts)a ndtaken
tos hre dde rsf orp rope rdi spos al.Bot ht hes eflowsa rere lative l
ys ma ll,sot hestock
ofa ba ndone dc ar
sc anbui ldupt ohi ghl e
ve lseveni fthea ba ndonme ntrateislow.
Ca rshe ldi nt hedi sma ntlers'i nvent oriesares trlppe doft hos epa rtswhos e
va l
uee xc eeds血ec ostofr ecove ry.Thes epa rtse nteraus edpa r t
ss t
ocka nda re
thens oldt or epairshopsa ndus edt or eplacewo no rda ma gedpa rt
sono perat
lng
ca r
s ・Int hi sma p,thepa rtus a
ger ateflowsi ntoas ink・ I na ctuality,the sepa r
tsare
installe di nc arsstillont her oa da nde ve ntua l
lyflowa gaint hro ught hes cr
apor
aba ndonme ntrate.Si ncet henumbe rofr ecoveredpa rtsi sve rys ma llr el
ativetothe
totlf
a lowo fma t
erialsthr ought hes ystem,t hisomi ssioni spr obabl yr easonable・
226 Pa
rtI
I To
olsf
orSys
temsTl
l
ink
ing

GURE6
FI ・
19 St
ockandf
lowmapf
oramodel
ofau
tomobi
l
erec
ycl
i
ng
Thestockandf l
ows tr
uctur
eforthedevelopmentofnewvehicl
ep一at
for
ms,def
inl
ngthemassand
materi
al
scomposi t
ionofcarsancHevelofdesi
gnfordisas
sembly,[
Snotshown.Themodeli
ncludesa
para"
elstockandflows t
ruct
ure(co-
fl
ow)t r
acki
ngeachoftheseproper
ti
esasvehicl
esageandare
event
uall
yreti
red,dismantl
ed,andshredded.Seechapter12.
Cha
pte
r6 St
ocksa
ndFl
ows 227

Af t era ll pa rtswor thr ec ove ringa rer e move d, t


hegut tedc ar, nowca lle dahul k,
iss ol dt oas hr edde r.I nthemi d1 990st herewe rea bout200S hr edde rsi nt heUS
whopr oc e sse dr oughl y94%ofa llde r egl S
te redc ars・Af ters hr eddi ng,t heva lua ble
ma t
e ria ls( pr incipa llys t
ee la nds omeno nferrousme tals )a res epa ratedoutf orr e-
c yc ling. Ift hepr lCeSOft her ecove redma t e
ia
r lsdon' tjus tifyt hec os t,Shr e dde rsc an
ta kehul ksdi rectlyt oal and丘l la ndc utt heirpu r chase sf romdi sma nt lers .Wha tre一
ma insa fters hr ed dinga nds epa rationi sami xtur eofpl a sics
t ,gl ass, elastome rs,and
someunr ecove re dme talca lleda ut omot ives hr edde rr es idue( ASR)or"f luf f ,
"
whi c hi st he nl andf me d.ASRi soneoft hema j ore nvi ronme nt alc onc ernsge ner-
at edbyt hedi spos alofol dc ars .
Ther e cyc labl ema teria l
sa ccumul atei na ni nve ntor ya nda ree ve ntua llys oldt o
ma t
e ria lspr oc es sorss ucha ss t
e elmi l
ls .Thei nve nt oryofr a wma t
e rial sist he n
us e dt oma nuf a cturene wpr oduc ts ,inc ludi nga utomobi le s,thushe lpingt oc r eatea
cl ose dma terilf
a lOwa ndc uttingt heus eofnonr e newa bler esour ces. Asi nthec ase
ofpa rts ,thema terialsus ager ateflowsi ntoas inks inc et hef lowofr ec ove r
e dma -
ter ialsr ela t
ivet ot het ot alflowofvi rginma te rialsiss ma l
l .
Za mudi o- Ra mi rez'smode linc lude dar ichf eedba c ks tr uctur er epr es entlngt he
be ha vi oroft hev ariousa ctor sint hes ys tem, inc ludingt hea ut oma ke rs, ca rowne r s
,
di sma nt le rs,a nds hre dde rs.Ma rke t sfo rr e cove redma t
e rialswe ree xpl icit.The
stoc ka ndf lOws truc tur ef ora utosbe ga na tthedes igns ta gef orne wmode lsa nd
pl atfor msa ndt ra ckedke ypr ope rt iesoft hec ar sinc ludi ngt he irma ss ,ma terials
co mpos ition( ferrous ,nonf err ous ,pl astic s),andt hel eve lofde signf ordi s assembl y
bui l
ti nt ot hede sign.The s ea ttribut e swe ret r acke da st hec arse mbodyi ngt he m
move df romt hede signs taget oma rke t,a ge,a nda ret he nr etired,di s
ma ntled,a nd
shr e dde d.
Tbga the rt her equi redda ta ,
Za mudi o-Ra mi rezc onduc te di ntervi ewswi thva r-
iousa c tors ,inc ludi ngc arma ke rs,di sma nt l
er s,shr edde rs, andi ndus trya na lystsa nd
ma dee xt ens iveus eofva riousa ut oa ndr ec yc l
ingi ndus tryda taba se s.Someoft he
da tar e qui re d,s u cha sa ge- de pende nts cr a
pr atesf orca rs,we rer ela t
ive lye a syt o
ga the r .Ot he rke ypa r
a me te rswe renot .Twoc riticalr ela t
ions hipsi nt hemode la re
thes uppl yc ur ve sf orr ecove r edpa rtsa ndr e cove re dma te rials・ Tha ti s,howwi l
lthe
numbe rofpa rtsr ecove redbydi sma ntle rsva rya sthepr lC et he yc ange ta nd也e
cos t
so fr ec ove ryv∬y?
Es tima tlngt hepa rtss uppl yc ur vei sada unt l
ngpr obl em. Thepr lnC lpa lc ostof
re cove ryl St hel abort imer e quire dt or e moveapa rt・Butt het imer equi re dt or e-
moveagl Ve npa rtde pe ndsonhowma nyot he rpa rt
smus tber e move df irst.Thes e
pr ec ede nc er elations hipsde pe ndont hede si
gnof血ec ara ndt heva lueo fthei n-
ter ve ningpa rts( Cant hes ea tber ippe doutq uic klyt oge ta tava lua blepa rtunde rit
ormus ti tber e move dc areful ly?Shoul dwor ke rsge ta tapa rtfr om i nf rontorbe -
hi nd? ).Tbes tima tethes er elations hipsZa mudi o-Ra mi rezwo rke da tt heVe hi cle
Re cyc lingPa rtne rship, ac ons ort
iumoft hel iigThr eeUSa ut oma ke rs,di sma ntlers,
andt her e cyc lingi ndus t
ry. TheVe hi cleRe cyc lingPa rtne rshi pas sembl e dac om-
pr ehe ns iveda taba seofpa rtr emova lt ime sbyc ompl ete lydi sas sembl ingava riety
ofl atemode lc ars.Za mudi o- Ra mi reza ndhi sc ollea gueAndr ew Spi c ert he nde -
ve lope da nopt imi za t
ionmode ltoe s ti
ma tet hes uppl yc ur vef orpa rtsr e cove rya s
func tionsofpa r
ta ndma t
e rialspr lCeS ,la bo rc os ts,andt hede signoft heve hi cles・
Theo pt l
mi z ationmode lde te rmi ne dt henumbe rofpa rtswor thr ecove r lnga nd也e
228 P
art
IIT
わol
sfo
rSy
st
ems
Thi
nki
ng

o ptlma ld isma nt l
ingo rd erf o ra nys e tofpr ic es,labo rc osts,a ndde signpa rae
-
m
te rs-t hes uppl yc u rvef orr ec o ve redpa rts. Ther e s
ul tso ft heo pt l
mi z
a t
io nmode l
we ret he ne mbe dde di nt hes imul a t
ionmode l .Ast hede signpa rame tersf orc a r
s
cha ngea ndt her emo va lt imef o rke ypa rtsf a lls
,thee stima te ds uppl yc ur ver e
-
spo ndsbyr ealisti
ca llyi nc rea slngt henumbe ra ndt ype so fpa rtsr ec overe d.
Tho ug ht hes tocka ndf lo ws truc tu rei nFi gure61 19i ss impl ifi
e da nddo esnot
showa nyo ft hef ee dba cks tr uc tured e ter mi nl ngt heva riousf lowsf rom t hef ull
mo de l, i
ti l
lus t
r at
est her espo ns eo ft hea ut omo bilea ndma terialsma r
ke tst opo li
-
c iesd esi
g ne dt oinc rea ser ec yc lingo fc ars .
Fi rstc ons i
de rthee ffec to fade signf o rdi s assembl y( DFD)pr og ramd e signe d
toi nc rea sethepa rtre co ver yr a t
ea ndr ed uc et hea mo unto ff
luf fe ndingu pl nl and-
fi11S・ DFDc anr educ et hel abo rc os tofpa r tr ec overyt hr oug hbe tterde si
g n, d i
ffe r
-
en tc ho iceo fpa r
tfas ten ers, i
mp rove ds ele ctio na ndl abe lingo fma t
erials, ando ther
tec hni que s.Th ef irste fe c tis ".no th ing. The rei sal a gofa tle asts eve ralye arsbe -
twe ent het imea naut o ma ke rs t
a rtsaDFDpr og rama ndt het imet hef irstc arsde -
slgne dt ot hos es pe c sr ollo fft hea sse mbl yl ine.Thea ve ragec ari nt heUni ted
St ate sstayso nt heroa df ora bo utade c ade , a ndne wc arsha veve ryl o ws cra pr ates
(mos to ft he s
ea rewr ecksde cla redt ota llos sesbyi ns ura nc ec ompa ni es).Onl ya f
-
terade l
ayofma nyye arswi llthes toc ko fr e cyc l
ing- re adyc ar sbel argee noug h
ando lde noug hf ort he mt oc ons tituteas igni ficantf ra ctionoft hes c
r appe dc ars
pur c ha sedbydi sma ntler s.
Wha tthe nha ppe ns ?Ma nuf a ctur erse x pe cte
dDFD wo ul de ve ntua l
lyc aus e
pa rta ndma terialr eco ve ryt or ise ,pe rma ne nt l
yr ed uc ingt henowofma terialst o
landf ills.Ins t
e ad, t
hemo de ls ug ge stst hene xte ffectwi ll beagl uto fus edpa rs
t, as
thepa rtre cove ryr ater ise sa bovet heus edpa rtsus a ger ate.Aspa rtsi nve nt ories
bui ld,t hepr i
c edi sma ntlersc ange tf o rus edpa rt
sf alls .Thenumbe rofpa rtstha t
ca nbee co nomi cal
lyr eco ve re dd rops , andt hedi s
ma ntlingr ated ropsba ck. Pr i
c es
cont i
n uet of allun t
i lthenumbe rofpa rtsr e cove redf allse nou ght oba la nc et he
us edpa rtsus ager a
te. Thepa rtus ager atema yr lSe,Stimul atedbyl owe rpr lC eS,but
unl e ssthede ma ndf orus edpa rtsi shi ghlypr ic eelastic ,thepa rtr eco veryr atewi l
l
dr opba ckc los et oi tso rlg lna lr a t
epr iort ODFD・Thede ma ndf orus edpa r
tsi s
like lyt ober atherins ens itivet op rl
C e. Aut oma kersa ndt hi rd-pa rtypr od uc ersofr e-
pla ce me ntpa rtswi ll ber eluc ta nt tol os et hel uc r at
ivepa rtsma rke ta ndma ybea bl e
topr ohibitt heus eofr eco ve redpa rtsbya ut ho r i
z e
ds ervi cec ent erso rf orwa rran ty
repa lrSO rC O mpe t
eO npr lC eJft hede ma ndf o rus edpa rtsi sine la s
tic, t
hep rlnC l
pa l
eff ecto fDFDmi ghts impl ybet ode pre sst hepr i
c eOfus edpa rts,O ffsettlngmos t
oft hebe ne fitofi mpr ove dd es ign.
Nowc ons iderthee ffec tofat re ndt o wa rds ma ller ,light erc ar swi ths ignif i
-
ca ntlyhi g herpl ast
icc on t
e nta ndl esss tee la ndme tal.Suc hc hange sa repr o mo te d
toi mpr oveal ele cono my ,1nC re aS epa rtr eCOVe r abil
ity, andde c rea setheq ua ntltyOf
luf
f fe ndingupl nl and f
ills. Howe ve r,thes toc ka ndf lOws truc tur ema yc a us ethe
impa c tofs uc hpol icie stobec o unt ert ot he iri ntent.Thea ut oind ustryl SaS ignif i
-
ca ntc ons ume ro fstee l.Whe nne wc arsbe g int ous ele ss, t
her e co veryo fs t
e el丘.o m
shr edd ingofo l
dhu l
ksc ontinue sa tthepr io rr a te・Thepr ic eO fs crapme talwi llfa ll
,
red uc ings hr edde rpr ofitabi li
ty. Thenu mbe rofhul kss hr edd eda ndt heq ua ntlt
yOf
Ch
apt
er6 S
toc
ksa
ndF
lows 229

me tal
sr ecove redma yf all
, andt hevo lumeo fflufd isposedi nland fi
llsma ya ctu-
a l
lyris
e・ Fur ther,onc et hes crapr ateo fc arswi t
hr e duc edst eelc ontenti nc reases,
shredderpr of itcanf a l
lf urt
he r.Wi hl
t e
s ss t
e ela ndnonf erro usc ontent ,sh redde r
revenuepe rhul kfa l
ls,whi let hef i
xe dc os tso fshr eddi ngrema inthes a me . Za mu-
dio-Rami rezf わu ndt hatas ustaine di ncrea sei nthepl a s
ti
cc ontentofc a rs,a se x-
pected,Woul di ncr
e asethef rac t
iono fma t
erialsre cove redbydi sma ntlers .But cars
wi t
hl essre cyc l
ableme talc oulda l
sode pre sshul kpr icesenought oc uts h redde r
pro恥 de crea sethes hredd i
ngr at
e ,anda ctuallyinc re asethen umbe ro fa ba nd one d
crsa
a ndt hea mo unto ffluffbu r
iedi nl and fil
ls .
Thes toc ka ndflOwma phe lpsi llustratet hel ongde l
aysbe twee nac ha ngei n
thede s
igno fc arsandt heflowso fo l
dc arstol and fi
lls ,Byma kingt hes toc kso fre-
Cove r
edpa rtsa n
dma te
rialse xplicit,itise asiertos eet hatthe reisimpe rfec tc oor-
dinati
onbe twe eni nf
lo wsa ndo utlows
f ,l e adingt opot e ntialimba lanc e sa nd
change sinpr lCeS也a tinvalida t
e血ea ssumpt lOnSbe hindre cyc l
ingpr ogr ams ・I
n-
sti
tuti
ona lstruc t
uress ucha sr equlreme ntStha tservic ec enter
sus enewr epl aceme nt
partscanove rwh elmt hel og i
coft hema rke t.Ma r ketme chani sms ,evenwhe np re-
sent,arenotl ike l
yt owo rks moo thly ,pos siblyl ea dingt oi nstabili
tya ndi ne f
fi-
ciency.Si mi lardyna ic
m sha v ea l
re adybe eno bse r
ve dinthema rketf orr e cyc l
e d
paper(Ta ylo r1 9
9 9).Su pplys ides tepst oinc rea s
er ec yc l
abil
itya lonea reno tlike ly
tobee fe ctiveu nlessma tchedbypol iciest oi ncre a
s etheus a geofr e cove redpa rts
andma terials・Thec ollectionofr ecyc lablema er
t i
a lsa ndthea ctualr ecyc lingof
thosema teria l
sa ren't血es ame仙i ng.

6.
4 SL
BMMARY
Thi sc ha pterintr
o duc edthes toc ka ndflowc onc e pt.Stocksa ccumul at
ethe i
ri n-
lo
f wsl essthe i
rou tlows
f .St oc ksa ret
hes ta teso ft hes ystemu po nwhi chde cisions
anda ctionsa reba sed,a r
et hes ourceo fi ne rtiaa ndme moryl nS ystems ,Cre a
tede -
1ays,a ndge nerat
ed isequil
ib riumd yna mi c sbyde co upli
ngr ate so ff
lo w.Thed ia-
gramml ngnot at
ionf ors toc ksa ndf lOwsc anbeus edwi thawi der angeof
aud ienc esandma ke siteasiert or elat
eac a us ald i
a gramt othed yna mi csofthes ys-
tem・St oc ksa cc
umul at
e( integ rate)the i
ri nf
lowsl esstheiro utlows
f .Equ i
va le
ntly,
her
t ateo fc hangeofas t
o cki st hetot alinf
lowl e sst hetotalo utlo
f w. Thusas to ck
andf lo wma pc orrespo ndse xa ctlytoas ys temofi ntegralordi fe rentialequa t
ions.
Ho we ve r, s
tocka ndflO wma psa r
emuc he a siertowo rkwitha nde xplain.
The rea reseve ralwa yst oi de nti
fyt hes toc ksi ns ystems . Inthes naps hottest
youi ma glnef ree
z i
ngt hes ys tema tamome ntoft ime -t heme asurablequa nti
ties
(phys ical, i
nforma ti
o nal,andps yc holog i
c al)a ret hes tocks,whi l
eflowsa reno tin-
stantane ous l
yobs ervableo rme asurable. Uni tsofme asurec a na l
s ohe l
pi dentify
stocksa ndflows .Ifas t
oc ki sme asur edi nuni ts ,itsf
lOwsmus tbeme asuredi n
unitspe rt imepe riod.
St ockse xis
tl
ngl nS er
ie si nane two rkc a nbea ggregatedt o getherifthe ya re
shor t
-live dre l
ati
vet ot hetimeho rizona nddyna mi cso fintere st
, Mul t
iplepa r
a l
lel
activitiesc anbea gg r
ega t
edi ntoas ingles tocka ndf lowne two rki fthea cti
vities
arego verne dbys imi la
rde ci sionpr oc essesa ndut il
izes i
mi l
a rr esourcesandi fthe
2
30 Pa
rtI
I To
olsf
orS
yst
emsTh
inki
ng

r
esidencetime soft
hei t
emsi nthestocksissi
mila
re no ughforthepurposeofyour
mod e
l.
So urcesa ndsi
nksf ort hef
lOwsi nas ys
tem ha vei nf
initecapaci
ty,unli
ke
st
ocksi nther ea
lwo rl
d,a ndthusreprese
nttheboun da r
yo fthemode l.Modeler
s
s
houlda lwa yschal
lengethesebounda r
ya ss
umptlOnS,a ski
ngi ftheass
umptionOf
i
nfi
nites upplyforsourc
e sandinfi
niteabsor
pt1
0nC apac i
tyfors i
nksisappro
prla
te
r
elati
vet othemo delpurpose.
i
3i
{i
3
_畠賓毒
主 ぐ
§!=
:
3
ぎS極∈
立至表
現頭首呈
ti
笥享

Nat
urel
aug
hsatt
hedl
Hic
ult
ieso
fint
egr
ati
on.
-」)i
er
re
-Si
mond
eLa
pla
ce(1749-1827)

Thesu cc
ess
e softhedlHer
enti
alequati
onparadi
gm we reimpress
iveand
ext
ensi
ve.Man ypr obl
ems,incl
udi
ng basi
ca nd importantones,ledto
equat
ionsthatcoul
db esol
ved.Apy1
0CeSSO
fs el
f-
select
ionsetin
,whe r
eby
equat
ionsth
atc oul
dnotbes ol
vedwe r
eautomati
call
yofl es
sint
erestt
han
t
hosethatcoul
d.
anS
-I t
ewa
rt(
1989,
p.39)
.

Cha pter6i ntroduce dthes toc ka ndflOwc onc epta ndt echni quesf orma pplngt he
stocka ndf lo wn etwo rkso fs ystems .Thischapt erex plorest hebe haviorofs tocks
andflows .Gi venthed yna mi csoft heflows ,wha tist hebe havioroft hes t
oc k?
Fromt hedyna micso ft hes t
oc k,c anyo uinfT
ert hebe ha vio roftheflows ?The se
tasksa ree qul Vale
ntt oi ntegratingtheflowst oy iel
dt hes toc kanddi fe rentia t
ing
thes t
oc kt oyi elditsne trateo fc hange.
TForpe

、 opl ewhoha vene ve rst
udie dc a l
cu-
ius,thesec onc e
p t
sc ans eemda unting.lnfact,relatingt hed y namicso fstocksa nd
lowsi
f sa ctua l
lyq uiteintuiti
ve ;ltistheuseofunf amiliarno t
ati
ona ndaf oc uso n
ana l
ytics olutionstha tde te
rsma nype oplefroms tudyo fcalculus.
Wha tifyo uha veas tr
ongba ckg r
oundi nc alculusa ndd iff
erentia
le qua tions?
Itisgene rallyno tpos si
bl etos olvee vensmallmod elsa nalyticall
yd uetot heirhi gh
ordera ndno nl i
neariti
es ,sothema t
hema ti
calt oolsma nype opleha vestudi eda re
oflittl
edi re ctuse. Ifyouha vemo rema t
hema ticalba ckg roundyo uwi l
lf indt his
chapters traightforwa rdbuts ho ulds ti
lldotheg raphicalinte grat
ione xampl e sa nd
challenge st obes ureyo urint uiti
veunde rst
a ndingl Sa SS Olidasyo urt ec hnic a
l

231
232 P
ar IT
tI o
olsf
orS
yst
emsTh
ink
ing

knowledge。Modelers
,noma tt
erhowgre
atorsma l
lthei
rtrainl
ngl nma the
ma ti
cs,
needtobea bl
etorelatethebehavi
orofs
tocksa
ndflowsi ntuit
ivel
y,us l
nggraPhi -

Calandothernonma t
he mati
caltec
hni
ques.
Thec hapte
ra l
soi l
lus
trateshowstock
andf
lOwdyna micsgiveinsi
ghtintot
woimport
antpol i
cyissues:globalwarmlng
andthewa rondrugs.

7.
1 RELAT1
0NS川PBETWEEN STOCKSAND FLOWS
Recallt
hebasicdefi
niti
onsofstocksandf
lows:t
henetra
teofchangeofast
ockis
t
hes umofa l
lit
sinf
lowsl es
sthesumofa l
lit
sout
lows
f .
Stocksaccumul
atet
henet
ra
teofc ha
nge.Ma he
t mati
cal
ly,st
ocksint
egr
atet
hei
rnetf
lows ;
thenetf
lowisthe
der
ivati
veofthestock.

'
l.
.
虹1 S竜
甜 CandDynami
cEqus
t
S!
t
bF!
'
um
As toc ki si
ne quil
ibr i
um whe ni ti sunc hangi ng( asystemi si ne quili
bri
um whe n
al li tsstocksa r
eunc hanging) .Foras t
oc kt obei ne quilibrium t hene tr at
eof
cha ngemus tbez ero, i
mpl yingt het otalinf
lowI SJustba l
anc edbyt hetota
loutlow.
f
Ifwa t
erdr ainsoutofyourt uba te xa ctl
yt her atei tf
lowsi n,t hequa ntl
tyOfwa t
er
int het ubwi llre
ma inc ons t
anta ndt hetubi sine quili
br i
um. Suc has tat
eisterme d
ad ynami cequi l
ibrium s i
ncet hewa terint het ubi sa l
wa ysc ha nging.Staticequl-
libr ium a r
iseswhe na l
lflowsi ntoa ndo utofas t
oc karez ero. He renotonlyi sthe
tota lvol umeofwa te rinthet ubc onstant,butt het ubc ontainst hes amewa t
er,hour
afte rhour .Thenumbe rofme mbe rsoft heUSs enateha sbe eni ndyna mice quili
b-

rium s i
nc e1 959whe nHa wa l
lJ Olne dtheuni on:t het ota
lnumbe rofs enatorsre一
ma insc onstantat100e vena st heme mbe rsh i
pt ur nsove r(albe itslowly).Thes tock
ofknownBa chcant at
a sisins t
a t
ice quilibrium s i
ncewea reunl ikelytoloset he
one sweknowof ,t
heoddsofdi scove rl
ngPr e
vi ous l
yunk n ownc antatasareremot e
,
andBa chc an' twri
tea nyne wone s.

7.
1.2 Cal
cul
uswi
thoutMat
hemat
ics
Tbunde r s
tanddyna mi cs ,
youmus tbea bl etorela t
ethebe havioroft hes tocksa nd
lowsi
f nas ystem.Gi ve nthef lowsi ntoas t
oc k,wha tmus tthebe havioroft he
stockbe?Gi ve nthebe havi oroft hes toc k,wha tmus tthene trateofc hangeha ve
be e
n?Thes eques t
i onsa r
et hedoma inoft heca lcul
us .Ca lculusprovi desr ulest o
answe rt heseques tionsma the ma tical
lypr ovidedyouc anc haracteri
zethebe ha vior
ofthes t
oc kso rflowsa sma thema tica
lf unc ti
ons. Calculusi soneoft hemos tbe au-
tif
ula ndus e
f ulbra nc hesofma thema ti
csbutonef artoof ewha ves t
l
JI
die dHfiappiy
l ラ

theint uiti
onbe hindt her ela ti
ons hipbe twe enstoc ksa ndflOwsi ss t
raight f
or wa rd
anddoe snotr equlrea nyma the ma t
icsJfyoua res hownagr aphoft hebe ha viorof
thef
lowsove rtime, youc ana lwa ysinfe rthebe ha vi
oroft hes t
ockThi spr oc essis
n owna
k sgra phi c
ali ntegrat i
on. Likewi se, fr
omt hetrajectoryOft hes t
oc kyouc an
alwa ysi nferi t
sne tr ateofc hange ,apr oc essknowna sgr a
phi caldlHe rentiation.
Integrationa nddi ff erentiationa ret hetwof unda me ntalope rati
onsi nthec alculus.
Table71 1provi dest hede finitionsgr aphic all
ya ndi npl ainlangua ge.
Thea mounta dde dtoas t
oc kdur i
nga nyt l
mei ntervali sthea r
e abounde dby
t
hec urvede finingI tsne tr ateOfc hange.Why?Cons idertheba ht
t ubme taphor
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 233

E7-
TABL 1 日
ntegr
ati
onan
ddi
f
fer
ent
i
ati
on:
def
ini
t
ionsandex
ampl
es

I
ntegr
ati
on Di
ff
erent
iat
ion
Stocksaccumul ateori nt
egrat
et hei
rnetflow. Thesl opeofal inet angen ttoan ypointoft he
Thequan ti
tyaddedt oas t
ocko veran yin
teⅣal traj
ectoryOfthes tockequal sthenetr ateof
i
st heareaboundedbyt hegraphoft henetrate chan9ef orthes tockatt hatpoint.Theslopeof
betweenthes tartandendoft hei nt
eⅣal .The thes t
ocktraject
or yi stheden'Vat i
veofthes tockl
fi
nalvalueofthes tockistheini
tialvalueplusthe hltheexampl ebel ow,t hes l
opeoft hes t
ock
areaundert hene tratecurvebe t
weent heinit
ia一 traj
ectoryattimet lisRl ,SOthenetr ateatt l -

andf i
na=jmes. Rl .
Att i
met 2,th
es lopeoft hes tockislarger,so
lntheexamplebel ow,
theva山eoHhes t
ockat thenetr at
eatt 2-R2i sgr eat
ert hanR . The
l

ti
met l-S . Addingt
lh
eareaundert
henetrat
e stockrisesatani ncreasmgr at
e,S othenetr ate
curvebetweentimestlandt2i
ncr
easesthe i
sposi ti
veandi ncr easlng.
stocktoS2.

a jN
(

∈ Ju
a

(a

R
a
u

2
t
t
2
!
J

l e
l
t
J
]laN

!t
S

R
t
l!

s l!

1
la
un)

n)
0

(
(

s
s
S

l
l
2

!
un)羊U
!
un)q30

OI
S
1

S
S

t
l モ
2

agai
n・ Howmuc hwa terisaddedt othetubi nanytlmei nter
val,suchasbe tween
ti
met landt2inTa ble7- 1
?Di videtheentir
ei nt
erva
lintoanumbe rofsma l
lers e
g-
ments,e a
chs ma l
le noughthatthene tnowofwa t
erisnotc hangl
ngS l
gnificantl
y
duri
ngt hes egme nt(Figure7- 1)
.Thel engthofe achs egme ntiscall
edH dtHfor
"del
tatime."Howmuc hwa te
rflOwsi nduringe ac
hs ma l
linter
valofdurationdt?
11
Thequa r
lt
it
ya ddedi stil
ene tnow dur i
ngt hei r
lt
erVal,sayR,mui ti
pliecLDy
t
hel engthoft hei nter
val,thatis,theareaoft herectangledtpe ri
odswi dea nd
良units/peri
odhi gh:
Qua
nti
tya
dde
ddu
rin
gint
erva
lofl
eng
thd
t- R * dt
(Uni
ts
) -(
Uni
ts
/Ti
me)(
Time
) (
7-1
)

Notetheuni
tsofmeasur
e:Theflowi nunit
spe
rti
me,a cc
umulat
e df
orape r
iodof
ti
meyi e
ldst
hequant
ltyaddedtothestock・
Tous eaconc
reteexample,supposet1- 1minuteandt2-2mi nutes.The
ques
ioni
t show muchwa te
rflowsi ntothet
ubduringthatminut
e.Dividethe
234 P
art
IIT
わol
sfo
rSy
ste
msTh
ink
ing

FIGURE71 1

(
a∈!
a
Gr aphi c al

l
t
2
t
t
J
integr ation

J
s
l
l
aN
!
Divi det imei nt
o

un)
smal l i
nter valsof

engt hdt ・Each

0
rect ang一 er epr e -

sent st heamoun t

(s !
addeddur i
ngt he

S
l n)q
2
u
interv al dt,as s
um-
lngt hene tr ateR.

U
att ha ttimer e

OS
S
-

1
mai n sc ons tant
I
dur ingt hei nterval.
Thear eaofeach
rectangl ei sR, dt. 昔
1 t
2
Thet ot
al addedt o
thes tockbet ween
tlandt 21 St hent he mi nuteupi ntoS ixl OI SeCOndi nterva lsanda ssumet heflOwi sc onsta
ntt hroughout
sumoft hear eas
ea choft he seint erva l
s.I fa tthes tartoft hef irstint ervaltheflowwa s6l iter
spe r
oft her ec tang一 es. mi nute( t
ha tis,0. 1l it
er s/
se cond) ,the nthea mounta dde dwoul dbe( 0. 1liters
/sec-
Dividi ngt imei nto
smal lerin cremen t
s ond) (10s econds )- ll iter.Att hes t artoft hes e condl OISeCOndi nte
rva l,theflow
increas est he ha sinc reas ed,pe rha pst o7l it
ers/mi nut e,ora bout0. 117lite
rs/second. Thea r
eaof
accur acyoft he thes ec ondr ecta nglei st hen1 .17l iters.Ca lcul atingt hea reaofa llsixr ectangles
appr oximat ion・ anda ddi ngt hemt oge the rgl VeSa na ppr oxima tionoft het otalvolumeofwa ter
adde ddur ingt hemi nut e.Thea ppr oxi ma ti
oni sn'tpe r f
ectbe causethene tf
lOwi s
actuallyc hangi ngdur ingea ch6- sec ondi nterva l・InFi gur e7- 1,
theflowi sa ct
ually
risl
ng,S Ot hec al culatedva lueoft hes toc kwi llbet oos ma ll
.Toi ncreaset hea ccu-
racyoft hea ppr oxima tion,s i
mpl ydi videt i
mei nt oe ve nfinerintervals,increasl
ng
thenumbe rofr e ctangl es.Comput ers imul ationsi ntegratethes tocksint hemode l
inpr eci selyt hisf ashion;t hemode le rmus tchoos et het i
mes t
epdts otha tthea p-
proxima t
ioni sa ccept ablef orthepur pose・1Ⅰ nt hel i
mi t,asthet imei ntervalbe -
comesi nfinitesima l,thes umoft hea reasofa llt her e c
tanglesbe come se qua lt
ot he
totalar eaunde rt hene tr at
ec urve.Ca lculuspr ovi desf ormulast hatglVet hee xact
areaunde rthene tra te
-pr ovide dthene trateca nbee xpresseda sac ert
a int
ypeof
ma thema ticalf unc ti
on.Butwhe thert hene tra tec anbei ntegratedana lytlCal
lyo r
not,thea mounta dde dt oas tocki sa lwa ysthea reaunde rthene tr a
te.Gr aphicalin-
tegrationi sthepr oce s
so fe sti
ma tlngt ha tare af rom agr aphoft hene trate.

7.
1.3 Gr
aphi
caHnt
egr
ati
on
Toil
lust
rategraphi
cali
ntegr
ati
on,cons
iderthemos tba
sics
tocka
ndf lows ys
tem:
asl
nglestockwih onei
t nflowa ndoneout
low・
f Assumethef
lowsaree xoge
nous-
t
herearenof e
edbacksf
romt hestoc
ktoeit
he rf
low.Suppos
etheoutlowf
f romthe

l
Thepoc
r edu
redes
cri
bedabov
eiskno
wna sEuleri
nt
egra
ti
onandist
hemos
tco
mmonl
yuse
d
met
hodf
ornumer
ic
alsi
mu l
at
ion
.Othe
rmeth
od ssu
chasRu n
ge-Ku
tt
aint
egr
at
io
nusemo
res
ophi
s -

t
ic
ate
dmeth
odstoes
ti
mateth
eareaa
ndsel
ect
th et
imeste
p.SeeAppe
ndi
xA.
Ch
apt
er7 Dyn
ami
cso
fSt
ock
san
dFl
ows 235

0
2

FJGURE7- 2

(
pu o uas
Graphical

き 0]
in
tegrati
on:

0
1
l L
examp一e

s
a
Jl
N
!
Whilether a
te

un)

0
st
epsu pan ds t
eps
down,thes tock
ri
sesandr emai n
s
atahigh erl
e v
eL 400
Notethedi f
fer
ent
unit
sofmeasu r
e 竜宮 300
f
orther ateand
st
ock き
桟 200
100
.

0蓮 華∃
0 10 20 30
Ti
me( seconds
)

stoc ki sz ero・Su ppos ea ls


ot ha tthei nflo wt ot hes toc kf ollo wst hepa ttens
r hown
inFi g ure7- 21Thei nnowbe ginsa tz ero・ Att ime1 0t hei nf
lo ws udde nlyl nCrea SeS
to20uni ts/se cond, rema insa tt hatle velf わr1 0s ec onds ,the ns tepsba ckd ownt o
ze roJft hei nitiall eve lofthes tocki s1 00uni ts,howmuc hi sint hes tocka tt ime
3 0,a ndwha tist hebe ha vi
oro fthes toc kove rt ime?
Ta ble7- 2S howst hes t
e psi nvol ve di ng raphi cali nt e
g ra t
ion. Appl yingthe se
ste pst oFi gu re71 2, firstma keas etofa xe sf o rthes toc k, line du punde rtheg raph
fo rthef lows .Ne xtc a lcul
atet hene tr ate.Si nc et her eiso nl yonei nflo wa ndone
out low,a
f nds incet heo utlo
f wi sz eroa ta llt i
me s,thene tr ateo fc ha ngeo fthe
stoc k( To talInflo wITo talOut low)s
f i
mpl ye qua l
st hei nlo
f w. I
nit ially,thes toc k
ha sava l
ueo fl oou nits.Be twe ent ime0a ndt i
me1 0,t hene tf
lowi sz erouni ts/
se co nd,s ot hes to ckr e mainsc ons ta
nta titsi ni t
ialva l
ue. Att ime1 0,t hene tr ate
Jumpst O20uni ts/Sec onda ndr ema i
nst he ref o r1 0s ec onds .Thea mo unta dd edi s
thea re aunde rthene tr at
ec ur ve( be twe ent hene tr atec ur vea ndt hez erol ine).
Si ncet her atei sc ons t
a nt,t
hea reai sar e ctangl e20uni ts /
se condhi g ha nd1 0s ec-
ondsl ong,s ot hes toc kr i
sesby2 00u nits,g lVlngat o tall e
ve lof3 0 0un itsbyt ime
20・ Be c auset hene tr atelSpos itivea ndc ons tantd u ri
ngt hisi nte r
va l,thes t
oc kr ises
line arlya tar ate2 0uni ts
/second( thes lopeoft hes to cki s2 0uni ts/sec ond) .
Att ime20, thei nflows udd enlyc e ases. Thene trateofc ha ngei sno wz eroa nd
rema insc ons tan t,andt hes tocki saga inunC ha nglng,t 壬10ug hno wa tt hel eve lof
300u ni t
s.
No tehowt hepr oc essofa cc umul ationc rea tesine rti
a :tho ug hther at
er isesa nd
fallsba ckt oi tso rlglna llevel,hes
t tockdo e snot returnt oi tso rlglna lle ve l
.Inste ad,
itr ema insa titsma ximum whe nt hene tr atef all
sba c kt oz ero.I nt hisf ashio n,
Stoc kspr ovi deame mo ryofa llt hepa steve n tsi nas yste m. Theo nl ywa yf o rthe
stoc kt of a l
li sfort hen etratetobe c omene ga tive( fo rtheo utlo
f wt oe xce edthei-n
low)
f ANo tea lsohowt heproc e sso fa ccumul a ti
onc ha ng edt hes hapeo fthei nput .
Thei nputi sar e ctang ularpul sewi tht wod iscont i
nuo usJ umps ;t heout puti sa
smoo th, cont i
n uo usc u rve.
2
36 Pa
rtI
I To
olsf
orSys
temsThi
nki
ng

TABLE7-
2
1.Cal culat eandgr apht het otalr at eofi nf l
owt ot hes tock( thesum ofal l
St
epsingraphi
cal
infl
ows ).Cal cul ateandgr apht het otalr ateofou t
刊owf rom t hes tock( the
i
ntegr
ati
on
sum ofa"ou t
flows ).
2,Cal culat eandgr apht henetr ateofchangeoft hes tock( thet otaHnf lowl ess
thet ota一 out fl
ow) .
3.Mak easetofaxest ogr apht hes tock.St ock sandt heirf l
owshavedi ff
er ent
unitsofmeasur e( i
fas tocki smeasur edi nuni tsi tsf l
owsar emeasur edi n
unitspert imeper i
od) .Ther ef ores t
ock sandt hei rflowsmustbegr aphedon
separ at es cales.Mak easepar ategr aphf or帥es tockundert hegr aphf or
thef l
ows, witht het imeaxesl inedup.
4.Plott hei niti
al val ueoft hes tockont hes tockgr aph. Thei nitial valuemus t
bespeci fi
ed;i tcannotbei nfer redf romt henetr ate,
5lBreakt henetf Jowi ntoi nterval swi tht hesamebehavi orandcal culatet he
amoun taddedt ot hes tockdur i
ngt hei nter valSegmen tsmi ghtbei nt erval s
inwhi cht henetr at ei scons tant , changl ngl l
near Fy,Orf oI I
owI ngsomeOt her
pat t
er n.Theamountaddedt oorsubt rac tedf romt hes tockdur i
nga
segmen tist hear eaundert henetr at ecur vedur ingt hatsegmen t・For
exampF e,doest henetf lowr emai ncons tantf romt imet ltOt imet 2?E fso,
ther ateofchangeoft hes tockdur ingt hats egmenti scons tant ,andt he
quan tityaddedt ot hes tocki st hear eaoHher ec tangl edef inedbyt henet
ratebet weent landt 2.1日henetr ater i
sesl inear lyl nasegment ,thent he
amountaddedi st hear eaoft het ri
angl e.Es timat et hear eaundert henet
ratecur vef ort hesegmentandaddi ttot heval ueoft hest ockatt hes t
ar tof
thesegment .Thet otali st heval ueoft hes tockatt heendoft hesegment .
Plott hispoi ntont hegr aphoft hes tock.
6.Sk etcht het rajec toryoft hes tockbet weent hes tartandendofeach
segmen t.Fi ndt heva山eoft henetr ateatt hebegl nnl ngOft hesegment .
fsitposi tiveornegat i
ve?l fthenetf l
owi sposi ti
ve,t hes tockwi nbe
increasl ngatt hatt ime.l fthenetf lowi snegat ive,t hes tockwH lbe
deer easmg. Thenaskwhet herj ti sr islngOrf alll
ngatani ncr easl ngOr
decr easl ngr ate,andsk etcht hepat ter nyoui n feront hegr aph.
lfthenetr at ei sposi ti
veandi nc reasl ng,t hes tocki ncr easesatan
increasl ngr
' at e( thes tockaccel er atesupwar d) .
lfthenetr at ei sposi ti
veanddecr easl ng,t hes tocki ncr easesata
decr easi ngr ate( thes tocki sdecel er at i
ngbuts til
lmovi ngupwar d) .
lfthenetr at ei snegat i
veandi tsmagni tudei s/ I
ncr easi ng( thenetr atei s
becomi ngmor enegat ive) ,t
hes tockdecr easesatan/ '
ncr easi ngr at e,
lfthenetr at eisnegat veandi
i tsmagnl J
tudei sdecr easi ng( becomi ngl ess
negat ive) .thes tockdecr easesatadecr easi ngr ate1
7.Whenevert henetr atei szer o, thes tocki sunchangl ng.Mak esur et hat
yourgr aphoft hes tockshowsnochangei nt hes tockever ywher et henet
rateiszer o.l fthenetr ater emai nszer of orsomei nt erval, thes tock
remai nscons tan tatwhat everval uei thadwhent henetr atebecamezer o.
Atpoi nt swher et henetr atechangesf rom posi ti
vet onegat ive, thes t ock
reachesamaxi mum asi tceasest or iseands tartst of a川 .Atpoi ntswher e
thenetr atechangesf rom negat ivet oposi tive, thes tockr eachesa
minimum asi tceasest ofall ands t
ar tst or ise.
8.Repeats
teps5t
hrough7unt
ildone.
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 237

FI
GURE7・3 Theac cumulat
ionproc
esscreat
esdelays.
Not
etheone-
quar
tercycl
elagbetweenthepeaksofthenetf
lowandt
hepeak
soft
hes
tock.

2
00
1
50
(

l
ntl
ow Out
ft
o
LJtuO ∈

1
00

Y ㌔ W--
\Sl!
n u
)SきOlj

50

『雨 …

\ ㌔ _
メ ㍉ j ㌔ _
i

0 3 6 9 1
2 24 36 48
Ti
me(
mont
hs)

Nowc onsi
dert
heflOwss peci
fi
e di
nthet oppanelofFigure713.Theoutlow
f
i
sconst
antat100unit
s/month,1
Dutthei
nflowF l
uctuat
esarounda navera
geofl oo
wit
haperiodof12mont hsa
nda na mpli
tudeof±50uni t
s/month.Atthest
art
,the
i
nf
lowisatitsmaxi
mum. Assumetheinit
ialvalueofthestoc
ki s500units
.
Sincetheo utlow i
f sconsta
nt,thenetinfl
ow i safluctuati
onwi tha mpl
it
ude
±50uni ts
/montha ndame anofzero.Thes t
oc kbe gi
nsati t
siniti
alvalueof500
units,butsincetheinf
lowi satit
sma ximum,t hes t
ockiniti
all
yr is
eswi h as
t l
ope
of50uni ts/
mon th.Howe ver
,thenetf
lowf al
lsove rt
hef i
rst3mont hs,sothest
oc k
incr
e asesatadec r
easi
ngr a
te.Atmonth3thene tf
lowr eac
he szero,t
hengoesne g-
ati
ve. Thes toc
kmus ttheref
わrereachama ximum a tmonth3. Thea mountadde d
tothes t
ocki nthefirt3mont
s hsistheare
aunde rthenetratecurve.Iti
snoteas y
2
38 P
art
IIT
わol
sfo
rSy
st
em sTh
ink
ing

toe s t
ima t
et hea reaf romt heg raphbe c auset hen e tratec ur vei sc ons tantlyc hang
-

1ng. Yo uc oulde s
tima tei tbya ppr oxi ma tlngt hea reaa sas etofr e cta ngle s,a sde -
sc r
ibe da bove,t ho ug ht hiswo uldt a ket i
me .Us i
ngs imul a
tiont oc arryoutt he
a ccumul ations howst hatal ittlele sst ha n1 00u ni tsa rea dde dt ot hes toc kbyt he
timet henetr atef al
lst oz eroa tmo nth3.
From mont h3t omo nth6,t hene tratei sne ga t
ive .Thes toc ki st he refore
fa l
ling. J
usta ftermont h3, t
hene t ratel SJust barel yne ga t
ive ,Sot her ateofde cline
o fthes tocki sslight. Butt hema gnitudeo fthene tratei ncre ases,S ot hes toc kf a ll
s
ata ni ncreasingr at
e. At6mo nths ,thene tr a
teha sr e a
c he ditsmi ni mum( mos tne g-
ative )valueof-50uni ts/mo nth. Thes toc kisde c lini
nga ti t
sma ximumr a te; t
he re
isa ni nle
f ctionpo l
nti nt het raje ct
o ryO fthes tocka tmo nth6.
Howmuc hd idt hes toc kl os ebe twe enmo nt h3a ndmont h6?As sumi ngt he
luc
f tua t
ioni nthene tr atei ssymme t
ric al,thel ossJ ustba lanc edwha twa sga i
ne di n
thef irst3mo nths ,
r educ ingt hes toc kba ckt oi t
si niti
a lleve lo f50 0uni ts.
Frommo nth6t omon th9, t
hene tflo wr ema insne ga ti
ve ,sot hes tockc onti
-n
ue st of a
ll,butnowa tade c
r easlngr ate.Bymo nt h9t hene tflowa ga lnr eache s
ze o,
r sothes to ckc ea sest of alla ndr ea che sitsmi ni mum. Aga inus ingt hea ssu mp-
tiono fsymme try,thequa nt l
tyl ostf rommo nths6t o9i se qua ltot hequa ntltyl ost
frommo nths3t o6,S ot hes t
o ckf a l
lst oal eve l
jus ta bo ve400uni ts .
Frommo nths9t o1 2t hene tf
lowi spos itive, sothes tocki srising. Dur ingt his
timet hene trater ises ,sot hes toc ki nc reasesa ta ni nc rea s
ingr ate,e ndi ngwi t
ha
slop eo f50uni ts/mo nt ha st hene tr a
ter e achesi t
sma ximum. Aga in, thes toc kg alnS
thes a mea mo unt ,rec ove rlngI t
si niti
a lle velo f5 00uni tse xac tl
ya tmo nth1 2. Be -
yon dmo nth1 2thec yc l
er epe ats.
Thee xampl eillus tr
a test hewa ylnWh icht hepr oce sso fa ccumul a t
ionc reates
de l
ays ,Thei nputt ot hes ys te
mi saf luc tua ti
o nwi tha1 2-mo nthpe riodr e ac hingI ts
pe aka tti
me-0,1 2, 24,... mo nt hs.Thes t
o ck,o ro utputo fthes ys tem, al sofluc
-

tuate swi t
ha1 21mOnt hpe ri
odbutl agsbe hi ndt hene tinflo wr a te,r eac hi ngI ts
pe aksa tt-3,1 5,2 7,‥ . mo nths .Thel agl Spr ec iselyo ne -qua r
te rc ycle. Thel a g
arisesbe causet hes toc kc ano nlyde c
r ea sewhe nt hene tf
lo wi sne ga ti
ve. I fthene t
lowi
f spositi
vea ndf a ll
st oz eo,
r thes to ckinc reas esa ndr ea chesi tsma ximum.

Anal
yti
calI
ntegr
ati
onofaFl
uct
uat
l
r
On
Theexa
mpleinFigure7-
3c anbemadepre
cis
eusl
ngalit
tl
eba s
iccalc
ulus
.The
st
ockSist
heint
egraloft
henetra
teR.Ass
umingt
henetf
lowisac os
inewit
hpe-
ri
od12monthsa
nda mpli
tude50uni
ts
/mont
h,R=5 0c
os2T
( t
r/1
2),the
n

s-lRd
t -l
5 o
0cs2
Tu1
2)d
t-50(
( 122T)
/ si
n(2
Tu1
2)+S
t D 7
( -
2)
Thest
ockfol
lowsasi
newavewi
tht
hesa
meperio
dandampl
it
ude(12
/2¶ )t
imes
t
hatoft
henetf
low.Thedela
yca
use
dbythea
ccumul
ati
onpr
oces
siseas
ilysee
n
si
ncesi
n(0
)=c os
(0-¶/2)
:
S-5
0(1
2/ユ
′汀)
cos
(2汀t
′/1
2-¶/
2)+S
t。 (
7-3
)
Thes t
ockfol
lowsthes ametrajector
ya St
henetf
lowbutwit
haphaselagof7
T/
2
(one-
quart
ercyc l
e).
Equa t
ion( 7-2)al
soshowstha
ttheampl
it
udeofthest
ockis
(50units
/month)*( 12mont hs/2Tr
)- 96unit
s,Sothes
tockf
luct
uat
e sbe
twee
n
about404and5 96,asse
eni nthef i
gure
.
Ch
ape
t r7 Dy
nami
cso
fSt
ock
san
dFl
ows 239

Gr
aphi
caHn
tegr
ati
on
Cons i
de rasto
ckwi t
has i
nglei nf
lowr ateRlands i
ngl
eoutnowr a
teR2・ Drawt he
behaviorofthestockgi
ve nther at
esRla ndR2S hownineachpanelofFigure7-4.
Theinitialval
ueofthest
oc kis1 00unitsinbot
hc as
es.
Donotus eac omputer
.The
polntistodevelo
pyo urintui
tiona boutstoc
ksandRowsa ndyoura bil
it
ytor e
late
the
irbe havio
r.Usingsi
mul at
ionde feat
sthatpurposea
ndwi l
lta
kel ongeraswe ll
.

♂l
nfl
ow
O〆
ut
f一
ow

1
5 20

肋 減 Ou紺ow
Tjk j
g
49
4t
-


.
:.
/
.
:㌔



-一

`
■ - - - ■-


5 10 1
5 20

7.
1.
4 Gr
aphi
cal
Dif
fer
ent
iat
ion
Thei nve rseofi nt
egrati
oni sdife re
ntiat
ion,thecalc
ulati
onoft hene tr at
eof
changeofas to
ckfromi tstrajec
tory.Gi ve
nagr aphofas t
ock,itisalwayspos si
-
bletoi nferthenetrat
eofc hangea ndpl oti
t.Asinthecaseofint
egrati
on, t
hereare
analyticme thodstocalculatethene trateofas t
ocklft
hef unct
iondes c
ribi
ngt he
stoc
k' spa t
hi sknown. Howe ver,inmos tdyna micmodel
snoa nalyti
cf u
nc t
ionfor
thestoc ksisknown,S oyoumus tde vel
opt heskil
lofgra
phicaldif
ferent
iati
on・
Gr aphicaldife
rentiat
ioni sstr
aightforward・Simpl
ye s
timatethes l
opeoft he
stoc
ka teachpo l
ntinti
mea ndplotitonagr a
phofthenetrat
e.Figure7-5provides
anexa mpl e.
2
40 Pa
rtI
I To
olsf
わrSys
temsThi
nki
ng

2
0
0
0
GURE7
FI -
5
Graphi
ca一
di
f
feren
tiat
ion

1
0
7
5
(
疏 Q + .t
' J
1
s un)qU
l!

-
●●.
、 〃

Q′/
I \
0


l.
.i
0
■■


u)
巴 忠
y):

1
5
0
0
令 ¢ コ コ \ ≠
O

ち ea,
,
/ く
O



ー) ▼

⊂■
>
I
l ・

萎由I
I

1
2
0
5
S

1
0
0
0

5weeks
2
0
0
(
日石a^
1
0
0
AJSt
l.
un)atet
]a
1
0
0
lN
2
0
0

1
0 2
0 30 40
Ti
me(
week
s)

Thei nitialstocki s2000uni t


s.Fo rt hef i
r st10we ekst hes tockde c
linesli
-n
early,S ot hene tr at
edur i
ngt hisinte rvali sne gativea ndc ons t
ant .Thes tockfall
s
from2 000t o1 000uni tsi n1 0we e ks ,sot hene tr at
e( thes lopeo fthes t
ock)is
-1 00uni ts/we ek.Atwe e
k1 0t hest oc ksud den lys t
artsincre as
lng. Dr awlngal i
ne
tangen tt othes toc kc urvea ttime1 0g i
ve sa ne stimateoft hes lopeof200uni ts/
we ek. Thene tratet hereforestepsup丘・ o
m -1 00uni t
s/we e
kt hei ns ta
ntbe f
わrethe
starto fwe ek1 0t o+200uni ts/wee kj usta fterits t
a r
ts.From we eks1 0to2 0the
stocki nc reasesa tade creas
ingr ate,S Othene tr ateispos it
iv ebutf a l
li
ng. Attime
20t hes tockr eac hesama ximum s ot hene tr atei szero.The rea renoki nksor
bumpsi nthes tockt raject
ory ,i
mpl yi ngas te
a dy, l
ine a
rde clineint hene tratefrom
200un its/weeki nwe ek1 0t oz er
oi nwe ek2 0.Fr omwe ek20t owe ek3 0thes t
ock
isfalling. Bywe ek3 0i tisfalli
ngr a pidly;thes lopeofal i
net a nge nttothes t
ock
t
r a
jecto rya tWe ek3 0ha sas lopeo f-20 0uni ts/we ek.Aga in,the r
ea r
enok i
nksin
t
het raje ctory,SOthene tratede cl
ine sline arl
yf romz eroinwe ek2 0t o12 00un i
ts/
We eki nwe ek3 0. Atwe ek3 0thes toc ks udd enlys topsc hang l
nga ndr ema i
nsc o
n-
stanta 氏e rwards .Thene trat
es udde nl ystepsupf r
om -200t oz erou nits
/We ekand
rema insa tz erothe reaft
e r
.
Gr a phicald i
fferentiationofas toc kr eve alsonl yItsne trateOfc hange .I
fthe
stockha smul tiplei nf
lowsa ndout lowsi
f ti snotpos si
bl etode t
erminet hei
r
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 2
41

indi
vidualva
lue
sfr
omt
henetr
ateal
one:afir
m'ss
toc
kofc a
shrema
inscons
tant
whetherreve
nuesa
nde
xpe
ndit
uresbot
he qua
l$1mill
ionperye
aror$1bil
li
on
peryear・

Gr
aphi
ca一Di
ff
erent
iat
ion
Thetr
aje
ctoryOfast
ockisshowninFi
gur
e7-
6.Dete
rminet
hebe
havi
oro
fit
sne
t
ra
tebygraphic
aldi
ff
ere
ntia
tion.
Donotus
eacomput
er.

0 5 1
0 1
5 20

7.
2 SYsTEM r
3yh
!AMi
CSJ
NAcT1
0N:GLOBALW ARM州G
Muc hoft hepo we ro fthes ystemd ynami cspe r s
pe ctivec ome s血. omunde rst
and-
1ngho wt hepr ocessofa ccumul a
tio ncrea tesd yna mic s,eve nbe f
orec onsider i
ng
thef eedbac ksc oupl ingt hes tocksa ndthe irflows .Toi l
lustra
te ,cons ide rg l
o bal
Wa rmlng・
Ist
hee rt
a hwa r
ml ng?I sthewa mi
r ngC a usedb ye mi ssionso fg reenho us ega ses
(GHGs )c aus edbyhuma na cti
vity?Ho wmuc hwa rmi ngi slike l
yove rthene xt
century?Wha tchang esi nc lima t
epa t
terns ,rainfall,g rowingS e ason,S to r
mi nci-
denc eands eve r
lt
y ,ands e alevelmi ghtens ue ,a
ndhowmuc hda ma gewo uldthe se
change sc aus etoh uma nitya ndt oo t
hers pe cies?The seq ue s
ti
o nsa redi ff
icultt o
answe r,andl e glt
lma tes cientifi
cde ba t
esa bo utthei mpa cto fant hropo genicGHG
emi ssi
onsc ontinue.
De s
pitet hes cient if
icunc ertai
nt y,sever alfactsa reno tind ispute .Thet empe r-
atureatthee ar t
h'ss urface-t hela nd,lowe ratmos phe re,ands ur f
acel ayeroft he
ocea n(t
hes o-c a
lledmi xedl ayer,thet op50t o1 00me t ers,wher emos ts ealifee x-
ists
)-i spr ima ril
yde termine dbyt heba lanc eoft hei nc omi ngs olarra dia t
iona nd
theo utgolngr e r
ad i
a tede nergy. Thee ar
thi sawa rmma sssurrounde dbyt hec old
ofs pacea ndl ikea lls uchma ssese mi t
ss o-C al
ledbl ac
kbo dyr adi at
ionwhos ef re-
quenc yd i
stribu t
iona ndi ntensit
yde pendso ni t
ss urfac etempe ra tu
re .Thewa rme r
t
hema ss,themo reene rgyl tradiat
e sJnc oml ngS Olare nergywa r mst hee art
h・ Asi t
wa rms,mo ree nergyl Sr adiatedba ckintos pace. Thet empe raturer i
s esunt ilthe
eart
hi sJus tWa r
me noug hf orthee ne r
gyr adi at
e dba ckt os pacet oba la ncet hei n-
coml ngs o一are nergy.
242 P
ar IT
tI o
olsf
orS
yst
ems
Thi
nki
ng

Thea mo unto fe ne r
g yr adi atedba c ki nt os pa c ede pendso nt hec ompos itio nof
thea tmos phe r e. GHGss uc ha sc arbo nd io xidea ndme tha net raps o meo ft hee n-
er gyr adi atedbyt hee a r
th, ins teado fa ll
owl ngl tt Oe scapei n tos pa c e・Thusa ni-n
cr ea sei nGHGsc a use st hee artht owa rm.Thee arthhe a tsupunt ilt hee ne rgy
e sca plngt hr o ught hea tmos phe ret os pa c er is ese no ught oa ga inba lanc et hei n-
c oml ngs o一a re ner gy.Gr ee l
lhous ega se sr ed uc et hee mi s sivlt yO ft hea tmos phe r e
eno ug ht owa r mt hes urfa ceoft hee ar th( inc lud ingt heoc ea ns )toal ife-sus taini ng
ave r ageo fa bout1 5o C( 59o F) .Wi tho utGHGsi nt hea tmos phe r
e ,theme ang lo ba l
tempe ratur ewo ul dbea bout-1 7oC( lop)a ndabl anke tofi c ewo ul dpe rpe tua l
ly
c ov ert hee ar th.
Na tura lpr oc es se sha vec a use dt hec o nc e ntra tionofc a rbond iox ide( CO 2)i n
thea tmos phe ret ofluc t
ua tes ign ificant lyov e rge o log icaltime ,ands u rfac ete mpe r-
atu re sha vef luc tua te dwi t
hi LHu ma na ctivityha sno wr e ache das ca lewhe rei tc an
afe c tthe sepr oc e sse s.Ass howni nFi gur e7- 7,t her a
teo fa nthr o po ge nicGHG
emi ss i
o nsha sbe e ng rowl nge XPO ne ntiallys inc et hebe gl nn lngO ft hei ndus t
r ial
age .At mos phe ricc onc entr ationso fCO2a ndo the rGHGsi nc l
ud ingni t
ro uso x id e
(N20) ,me tha ne( CH4),C hlor o luo
f roc arbo ns( CFCs ),hyd r of
luo roc a rbo ns( HFCs ),
pe rluo
f rina te dc arbo ns( PFCs ), ando the rsha vebe eng rowi nge xpo ne ntially, wi th
co nc e l
ltratio nso fCO2, N20, andCH4upby3 0,1 5, and1 45%, r espe cti
v ely ,sinc e
1 800. Me ang loba ls ur facet empe ratur eha sbe enr ising, ho
t ug hno ti nas tea dypa t-
tern. Co mpa redt ot hel at
e1 800S ,ave ra gegl o ba lte mpe ratur esa rea bo ut0. 5t ol oC
wa me rto da y .Byc o mpa riso n, theme a ngl o ba lte mpe ratur ed uringt hel ast icea ge ,
whe ns he etsofi ce1 000f ee tthi ckc o ve redmuc hoft heno r t
he rnhe mi sphe r e, wa s
abo ut50 cc o lde rt ha nt oda y.
De ba t
ec o nt inue sa bo utt hed yna mi cso ftheg loba lclima tes ys tem, itsre spo ns e
tof o rcingbyhuma na ctiv lt
y ,a ndt hec o ns eq ue nc e so far isei ng loba lme ant em-
pe ra ture.Thepu blicdi sc us sionha sbe enpol ariz edbywe l
l-fina nc e dc a mpa ig ns
todi s countt hes c ienc e.Ne ve r t
he le ss,c o ns e nsusi se me r ging.I n1 995,t heUN
spo ns oredl nt e rgove rnme nt alPa ne lo nCl ima teCha nge( IPCC)c o nclude dt ha t
gl oba lwa ml ngWa si nde e doc currlng,a ndt ha thuma na c tiv l
tyWa sr espons ibl e,
statlng" Theba lanc eofe vi de nc es ugge stsadi sc ernibl ehuma ni nflue nc eo nc li-
ma te"( IPCC1 996) . Thr o ug ht heUNFr a me wo rkConve nt iono nCl ima teCha nge
(UNFCCC)va riousna ti
o nsa r ene go ti
a ti
ngl imi tst oGHGe mi ssions ,thoug hc om-
pl i
a nc er ema inse lus ive.
Si mul atio nmode lso fva rioust ype sa ret hepr l
ma ryr e se archt oo ltoe x pl ore
the sei s sue s. Thee no rmo us l
yd etailedge ne ra lc ircul ati
onmode ls( GCMs )c a lcu-
latec lima tea tf ine lys pac e di nt erva lsc o ve rlngt hee nt i
res ur faceo ft hee arth, but
takeGHGe mi ssionsa se xoge no usI nput s. Att heot he re xtr eme ,s o-Ca ll
e di nte -
gr ate dc lima te -e cono mymode l
sc los es o meoft hef e edba cksa mo ngt heh uma n
ec ono my , ca rbo ne mi ssions ,a ndg loba lc li
ma tebutt r
e atthec arbo nc yc l
ea ndc li一
ma tea sgl o ba la gg rega teswi thas ma lln umbe ro fs to c
ks ・ TわmFi dda ma n( 1 99 7)
ana lyz e dma nyo ft hemos twi de lyus e dc lima te -e cono mymode ls ,id entifyi nga
numbe ro fpr o bl emsa ndi nc ons ist
e nc ie si nt he m.Fo re xa mpl e,t hewi de l
yc ited
DI CEmo de l( No rd ha us1 992a ,1 992 b)v i
o la t
e st hel awofc o nser vati onofma s sby
as sumi ngt ha tas ig ni fi
c antf r ac ti
o no fc a rbo ne mi ssionss impl yd is appe a r( No rd-
ha usa ssume dt he yf lOwi ntoas inko ut sidet hemod e lbo unda ry). Fidda ma n( 1 99 7)
Cha
pte
r7 Dyna
micsofSt
ocksa
ndFl
ows 243

GURE7
Fl -
7

Suo !
ons,

(
GHG emi ssi

)。
s s

a^
!
concent
raton,
i

L
J
uuo
SuO13!
andgl
obalmean

N3 u
t
emperat
ure

L )ta
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u uO!H!
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luV
1900 1950 2000
(s
uo
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1800 1850 1900


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1800 1850 1900 1950 2000


Sources:Da tafromt heCar bonDi oxidelnformati
onAnal ysi
sCenter(CDIAC) ,OakRl dgeNat i
onal
Laboratory(htt
p://
cdEaC.eSd.or
nI .
gov /
trends/tr
ends.htm)lEmi ssi
ons:Keeli
ng( 1997)
.Emi ssionsi n-
cl
udecar bonfr
ombur nl
ngfossilfuelsonlyandexcl udesot herGHGsandchangesi ncar bonf lux
fr
om,e; g.,def
ores t
ation CO2 irlatmospher e:SipleSt at
10nlCeCOredatar Neft
eletal.19941 .Mauna
Loagasr ecor
derda ta( Keeli
ngetal .1997);concent r
atE
Oni nppmvconver tedtobil
li
ont onsl ntotal
atmospher e.Globalmeansur facet emper atureanomal y:Jones,Wigley,andWr lgh
t( 1997)andAnge"
(1997),resca‡
edso1960- 70,E0, 2oC.

devel
oped a modelt
hatcor
rect
sth ese and ot
herdef
ect
sin comm on cl
im at
e-
economymodel
sandl
inkedi
ttoamodeloft
heeconomyandener
gys
yst
em ・The
models
ect
orswer
ebasedont
her
elevants
cient
ifi
cknowl
edgeoft
hegl
obalcar
bon
cycl
eandcl
im at
esys
tem andcar
eful
lycal
ibrat
edt
otheavai
labl
edat
a.
244 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

De spltet hedi ffere nc esa mo ngt hemod els, alls howt hec li
ma tes ys temt opos I
s esse no r
mo usine rtia. Cha ng esi nGHGe mi ssionso nl ys lowl ys ho wu pl nC ha ng es
ingl o ba lte mpe raturea ndc li
ma te,a ndt hec ha nge spe rsistf orma nyde ca de s. To
illustr ate,Fi gure7- 8S ho wsa ne xt r
e mec o nd itionst estus ingFi dda ma n'smo de l.In
thes imul ation,a nthr opo ge nicCO2e mi ssionsf o l
lowt he irhi sto rica lpa tht hro ugh
themi d1 990S , rema inc ons tan tunt il2 000,a ndt he nf a lltoz e roa fter2 000.Su r
-
pr lSlng ly,t houg ht her a t
eofCO2e mi ssio nsf allst oz eroi nt heye a r2 00 0,me an
g loba lt empe ratur ec o ntinue st or isef ora bo utt hr eemor ede c ade s.I tt he nf a ll
s
ve rys lowl y.
Thes toc ka ndf lOws truc tur er espo ns iblef ort hec ount e rintui tiver es ultt hat
tempe ra t
ur er i
se se ve nt ho ug he mi ssio nsf a lltoz e roi ss howni nFi g ur e7- 9. The
lefts ideo ft hef igur epo r t
r ayst heg loba lc a rbo nc yc le;t her ih ts
g i depo rtrayst he
gl oba lhe atba lanc e.Bur nlngf os silfu e l
sa ddsCO2t Ot hea tmos phe r e. The rea re
se ver alo utlo
f wsf ro mt hes to cko fatmos phe ricC0 2・ Hi ghe ra tmos p he r i
cCO2c o n-
c entra tioni ncrea sest her atea twhi chCO2 i sc ons ume dbya q ua ticl ifeo rd issol ves
intot hemi xedl aye roft heoc e an. Eve ntua lly,CO2 t ake nupbyt hes ur facel a yer
di f
fus e st ode epe rwa ters ,bo tht hr oug hoc ea nc ur rent sa nda sde tritusf ro ma qua ti
c
lifes in ks .
Thet rans fero fc arbo nt ot hed ept hsi ss low, andmi xi ngbe twe ent hes ur-
fa cea nda bys salwa ter si swe ak,s oma nyc arbonc yc lemode lsdi s ag gre ga t
et he
wa t
e rc olumni nt oanumbe ro fdi stinc ts tate sa ndmod elt het ra ns fero fc a rbo n
be twe ena d jacentl aye rse xpl i
c i
tly. Fid dama n' smo de lut ili
ze s1 0l aye r s, eno ug ht o
c aptu ret hes l
o wa djus tme ntofa bys salCO2 c o nc ent rationst oc ha ng e si nCO2i n
themi xe dl ayer.
Inc re aseda tmos phe r icCO2 C On Ce ntratio na lsos timul atesupt a keo fc arbo nby
terres trialpl ants( thef luxo fCo ∑t Obi o ma ss). Ca rbo ni nbi o ma ssc anber eleas ed
ba cki ntot hea tmos phe ret hro ug hr espl rationa ndme tabo lica c t
i vltyO fa ni ma la nd
ba cter iallifea ndbyf ire( na tura landhu ma n- c aus ed) ・Asbi o ma ssd ec ays , t
hes to ck
ofc a rbo ns toredi ns oili nc re ases( thefluxo fc arbo nf rombi oma sst os oilhumus ).
Thec a rboni nhumusc a nbet ake nupd i
re ctlyi nt obi oma ssa spl a ntsg ro wo rc an
ber e le asedi ntot hea tmos p he ret hroug hde c ay .
No tet hatthemod e lr epr esent sthei nf
lo wofCO2 t Ot hea tmos phe ref romt he
bur ningOff ossi
lf ue lsa sflOwi ngf roma nu nlimi te ds our cewhe ni nf ac tthef low
dr awsdownt hec aIもO ns e que ste r
edi ng lo ba ls toc kso ff ossilf ue ls . Simi l
a rly, 血e
mode ldoe snotc apt uret hec onve r
siono fc arboni nhumuso rt hea bys sall aye rof
theoc eani nt one ws toc kso ffos silfu els. Al tho ught hed yna mi c so fgl o ba lwa rm-
1ngWi llpl ayo utove rt hene xts e veralc entu ries, thist imeho r i
z o ni ss os ho rtr ela-
tivet ot hemi lli
onsofye a rsr eq uiredt of ormo il,ga s,a ndc oa ltha tthe sec ar bon
lowsc
f a nbes afelyi gno red.
Ther ights ideofFi gur e7- 9s howst hes t
oc ka ndf lows truc tur ef o rt
hehe at
ba lanc eoft hee a rth'ss ur fa ce,a t
mos phe re ,a ndoc e ans .Thes u rfac ea nda tmos -
phe re , i
nc ludingt hes u rfa cel aye ro ft heoc ean,a bs orbi nco ml ngS O la re ne rgya nd
radia tehe atba cki nt os pa ce . He atisa ls ot rans ferre dbe twe e nt hes u rfa cel ay era nd
thede e poc ean, t
ho ugha ts lo wr ates.Th er ateo fhe attra nsfe rbe twe e ns ur fa cea nd
de epoc eande pe ndsont het empe ratur edi ffe rent ialbe twe ent hed ife rentl aye r s
,
cre at
l ngt wone ga tivef e ed ba ckswh ichs e ekt oe qui libr atet het empe ra t
u reso ft he
dife r entl a yers.Si mi lar ly,ne tr adiativef orc ingi st hedi fe re nc ebe twe ent hei n-
Co ml ngS Ola rene rgya ndt hee ne rgyr adi atedf romt hewa rme a rthba c ki n t
os pa c e
.
Cha
ptr7
e Dy
nami
cso
fSt
ock
san
dFl
ows 245

suos
FIGURE7- 8

20^JS
Gl obaltemper a-

(
Lt
s !
!u U eO3
tureriseswel laft
er
GHGemi ssi
ons

uO}UT la
f
al lt
oz er o.

u
L
uu !g)
3
Simul atedemi s-

3!
6OJ
sionsf a‖t ozero

O≡
i
n2000.Mean

d o
L
I I
u
sur f
acet emper a-
V
turecon tinuesto
ri
sef orr oughly 2025 2050
20year s・


ー■■
-■■
-
■-

-■
一一■

1975 2000 2025 2050


(
pu
0
8
^I
a3
2
no6
tuJ
t=-

]
O
nS
u
Jq

0
6
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ut

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lt2Jad
^Oq 3)
-
qO1
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e0
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1950 2000 2025 2050


ce.
Sour I
Fid
dama
n(1997) .

Thewa r mert hesur f


ace,themor eene r
gyl Sr a
di at
e dbackintos pac
e,C ooli
ngt he
earthandf ormlnga notherne ga t
ivel oop.Thec oncentrat
ionofC0 2 a ndot her
GHGsi ncreasesne tradia
tiveforcingbyr e
d ucingt herateatwhic henergylSradi -

atedbacki ntospa ceforanygl VenS urfacetempe r at


ure.
Thedi agram( thoughnott hef ullmode l)deliberatel
yo mitsma nya ddi
tional
feedbacksa ffec
tingt heratesofc ar
bonf low a ndhe atexchangea swe llasc ou-
pli
ngst oot herbiogeoc hemi ca
lc ycles.Knowl edgeoft hena tureands tr
engthof
thema nyf e e
dba cksc ouplingc l
ima te,carbonc ycle,andhuma nac t
ivit
yl SStil
l
evolvi
ng. Someoft hesefee dbacksarene gativea ndma yoffse
tGHGe missi
onso r
246 Pa
rtI
I Tわol
sfo
rSys
tem sThi
nki
ng

FI
GURE7-
9 St
ockandf
lowdi
agr
amofgt
obal
car
boncycl
eandheatba一
ance
Burnl
ngf ossil
fuelsaddsCO2t Ot heatmosphere,increasmgnetr adiati
veforclngunt
ilt
hetemperatur
e
oftherand,oceansur face,andat mospherer i
sesenought obalancereradiati
onofenergyint
ospace
wit
hincoml nglnSOlati
on, Thediagr amdel
iberat
elyomi tsmanyoft hefeedback s,bot
hposit
iveand
negati
ve,amongt hecar bonstock sandglobalmeant emperatur
e.Flowswi tharrowheadsatbot
hends
canbeposi ti
veornegat ive(e.
g. ,NetRadiati
veFor cingcanbeani nfl
owofheatt otheatmosphereor
anoutfl
ow) .Thesol i
darrowheadi ndi
cat
estheposi ti
vedirect
ionoftwo- wayflows,

Sour Adap
ce: tedf
romFi
ddaman(
1997).
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 2
47

wa rml ng・ The sei nc l


udei nc re ase dc a rbo nupt akebybi oma ss,s timul a tedbyhi ghe r
CO2 c onc entr ations ,a ndi nc re ase dc loudc ove rf rom e nha nce de va por ation,r e
-
le
f ctlngmor ei nc oml ngS unlightt os pa ce. Pa r t
ic ulatea eros olsf romf os silf ue lc on
-

sumpt i on( airpol lut i


ona nds mog)a ls oi nc rea ser e le
f c t
ionofi nc omi ngs ol a
r
radia tiona ndma ya ccountf ort hes lowe rt ha ne xpe ctedr a t
eoft e mpe ratur eris eo b-
serve di nt heNo rther nHe mi s phe re.
Amongt hepos i
tivef eed ba cksdr ivingc lima t
ec ha ngea r ec ha nge si ns ur face
a l
be do: Wa rml ngr educ est hewi nt ers nowc ove ra nds hr inkst hehi ghl yr ele
f ctive
pol ari c ec a ps ,thusi nc r
e asinghe a ta bs orpt lOna ndl ea dingt of u rthe rme lting, less
snowc ove r,a nds tillg reatera bs or ptlOn・Sc ientistse xpe c tthi spos itivel oo pwi l
l
c a
us emuc hgr eaterwa r
ml nga tthepol e st ha ni nt het ropl CSa ndmor ewa ml ngl n
wi nte rt hans umme r・Tha wi ngofpe rma fros tma yr ele asel a rgequa nt itie sof
me tha nef romd e cayofo rga ni cma t
te r,inc r eas l
ngt hec onc ent rationofGHGsa nd
leadi ngt of ur the rwa rmi ngl na not he rpos i
tivel oop.I nc r
ea se de va por atio nf rom
wa rme rl anda nds ur facewa te rsma ybes e lf-reinfor c lngS inc ewa terva po ri sa
powe rf ulGHG・ Atpr ese nti ti snotknownwhe thert hene ga tiveo rpos itivef e ed-
bac ksdomi na tet hedyna mi c sno rhowt hedo mi na nc eo fthel oopsmi ghtc ha ngea s
var i
ousnonl i
ne aritiesc omei ntopl a y. Howe ve r,Goul de ne ta l.( 1998)s tudi edt he
nor t
he r nbor e alf ores tofCa na daa ndf oundt ha twa rmi ngha sr esul tedi nne t ca rbon
luxt
f ot hea tmos phe reasC0 2r elea sedf romde ca yoft ha we dbi oma s sout we ighe d
incre as edca rbo nupt akebypl ant s. Fo rt ha tbi ome,a tl e ast,thepos itivef ee dba c ks
appe a rt odomi na tethene gativel oo pofi nc re as edbi ot ica c t
ivi ty.
Thei mpa c tofwa rml ngOnS e al eve lma ya lsobed rive nbypos itivef e ed ba ck.
ThehugeWe st Ant ar cti
cI c eShe et( WAI S)c ons istsofaf lOa t i
ngt onguea tta che d
toal arge ric emas ss ohe avyl tr e stsOnbe droc kbe l
ows e ale ve l. TheWAI Shol ds
alotofwa ter :" Ifitme lteda wa yl nagr ee nhous e-wa rme dwor l
d, i
twoul dr aisea l
l
thewor ld' soc eansby5me ters "( 拡e rr1 998, p.1 7). Ifwa rme rs ea sc a us et heWAI S
tothi n,i twi llr isef ar t
he rof ft hes e abe d,e xpos lngmor eOft hei cet ome ltinga nd
acc eler atingt hi nni ngl napos itivel oop. Ast hee dget hins ,thehi ghe ri c eont he
Ant arc ticl andma ssflowsf ast eri ntot hes ea , whe reiti se x pos e dt ot hewa rme rwa -
ters,f ur the rs pe e dingme ltingi na not he rpos itivef e ed ba ck.Ri gnot( 1 998)not es
thatagl a cierwi thH[ t]hisc onf i
gur ationi st he or eticallyuns tabl ebe ca us ear e treat
ofi t
sgr oundi ngl ine( whe ret hegl ac i
e rs ta rtst ofloa t
)woul dbes e lf-pe rpe t
ua t
ing
andi rre ve rs i
bl e "a nds howst ha tt heg roundi ngl ineoft hePi neI s landgl ac ierf ee d-
1ngt h eWAI Si sr etreatinga t1. 2±0. 3ki lome terspe rye ar.I c ec or e ss howt ha t
with i
nt hepa s tl ・3mi lli
onye a rs,‖ atat imepe rha psnotmuc hwa rme rt ha nt oda y,
theWAI Swa s teda wa yt oas cra pa ndf loode dt hewor ld'sc oa sts"( Ke rr1 998,
p・1 7 )II cec or eda taf r
om Gr ee nla nda lsos ugges tt hepa le oc lima ter epe atedl y
wa rme da ndc ool ed,Wi thc or re spondl ngC ha nge sins nowf a l
l ,ove rt imes c alesof
onlyd e c ades ・The s er apidc ha ngess ugge stpos it
ivef e edba c ksma yha vedomi -
natedc lima tedy nami csinge ologi c allyr e ce ntt imes .
It wi llt akey earsofr ese arc ht odi scove ra llt hef ee dba ckst ha tdr ivet hec lima te
andd e ter mi net hel i
ke lye ffe ctsofgr ee nhous ewa rml ng.Ne ve rhe
t l es s,thes toc k
andlfO ws truc tureoft hegl oba lc arbonc yc lea ndhe a tbudge te xpl ainss omeba sic
feature soft hed yna mi cs .Thes toc ka ndf lOws truc tures howshowi ti spos sibl ef or
2
48 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

theg loba lt empe ra tu ret or isee ve na fte rhu ma nGHGe mi s sionsf allt oz ero. Whe n
e mi ssionsf alltoz e rot hei nflo wst ot hes to ckofa tmos phe ricc a rbo nf allbe lowt he
out nows .The re f
o ret hes to ckofCO2i nt hea tmos phe repe aksa ndbe gi nst of ll
a .
Thec onc e ntratio no fC0 21 nt hea tmos phe ref allso nlys lowl y, ho we ver。Fi rst ,血e
upt akeo fc arbonbybi oma ssf allsa st hec o nc entra ti
o no fCO2i nt hea tmos phe re
de cline s, whi leCO2c o ntinue st oflO wi ntot hea irf r
o mbur nlnga ndde ca yo fbi 0-
ma ssa ndh umuss to cks . Se cond, a sa tmos phe ricCO2f alls ,hef
t luxo fc arbo nf ro m
thea i
rt ot hemi xe dl a ye ro ft heo ce anf a ll
s ,whi let heflu xo fc arbo nf romt heoc ea n
tot hea i
ri nc rea ses ・The sec o mpe ns ato ryr e spo ns ess lowt hede clin eo fa tmos phe ric
CO2SO t ha t5 0y e ar sa fterh uma ne mi s sio nss topc ompl ete ly, thec onc ent rationo f
C0 2i nt hemo de la tmos phe reha sf a llenba c ko nl yt oi ts1 990l e ve l
.
Thehe atc ont e nto ft hes ur fac el a ye rr isesa sl onga si nc oml ngr adia tione x-
ce edst hehe atr adi a t
e dba ckt os pa c eo rt r ans ferre dt ot hede epoc ean.Though
fallinga fte rtheye ar2000,g loba la tmos phe ricCO2C O nC ent ratio nsr e ma inhi gh
enoug ht or e duc et hee ne r gyr ad iat edba c kt os pa cebe lowi nc oml ngl nS Ol ation.
De cl
ini nga tmos p he ricCO2a fter2000me a nsg loba lme a nt e mpe ratur eg rowsa ta
d i
mi ni shingr ate . Bya bo ut203 0t hes ur fa c eha swa rme de no ug ha ndt hec o nc en-
trationofCO2i nt hea tmos phe reha sf alle ne noug hf o ri ns ola tiont obeba la nc e d
aga inbyt hee ar t
h' sbl ac k-bodyr adi a t
i ona ndt her a t
eo fhe a tt rans fertot hede ep
oc ean. No tet ha tgl oba lme ant e mpe ratur ef allso nl ys lowl ya f t
e r203 0, Fi rst,t he
slow de clineo fGHGc o nc e ntratio nsa fte r2000s l
o wst hei nc rea sei nr adi ative
emi ss ivity. Se co nd, du ringt hewa rme stde c ade swhe nt hes ur fa cet empe r aturee x-
ce ede dt het e mpe r atu reoft hed eepo ce an, he atflowe df romt hes urfa cel aye rt othe
d eep. Ast hes ur f
a c el aye rc oo ls, he a ts tor edi nt hede e poc e annowf lo wsba c kt o
thes ur fac e, slowi nga tmos phe ricc oo ling.
Thes toc ka ndf lO ws tru ctur eoft hec ar bo nc yc lea ndhe at ba lanc ee xpl ainst he
see ml ng lypa rado xi c alr es ultt ha tte mpe ra ture sc anr isee ve nwh ene mi ss i
o nsf all.
The rea res e vera ll ess ons . Fir st,gl oba lwa r mi ngC a nno tbepr ov eno rd isprove nby
co rrelatlnge mi ssionsa ndt e mpe ra tur e:t hedyna mi csa ret ooc ompl exf ors uc h
na i
vec o mmo ns ens ea ppr oa che s. Se c ond, thef ullimpa cto fpa ste mi ssi
onsha snot
ye tbe eno bs erve d. Theoc e ansa ndt erre str ialc arbons toc ksha vebe ena bs o rbi ng
carbo no uto ft hea tmos phe rea thi ghe rr a tes ,Suppr ess l
ngt her isei na tmos phe r ic
CO2C OnC e ntratio ns .Anda st he ses t oc ksi nc re ase, theira bs orpt lOnC apaC ltyd imi n-
ishe s.Thei mpa ctoff utur ee mi ssionsona tmos phe ricCO2ma yWe l
l bel arg ert ha n
thato bs e rve di nt hepa st.Thi rd,t hei ne rtiao ft hes ystemme a nsf urtherwa rml ng
andc lima tec ha ngea r ea lre ad yunde rwa y . Ac tiont oha ltwa rml ngmus tbet ake n
de cad esbe forewec a nkno wwha tt hec o ns e que nc e so fwa rmi ngWi l
l bea ndbe for e
scient if
icc ertaint ya bo utt hed yna mi c so ft hegl oba lc lima tec a nbega i
ne d.
Mos timpo rtant , tnes toc ka ndF lowS tr uc tureO ftheg lob a lC lima teme ansS ta -
bilizlnge mi ssionsne arc ur re ntr at eswi llnots tabilizet hec lima t
e.Fi gur e7- 10
showsas imul ationi nwhi che mi ssio nsa res tabilize di n1 995. Thec on cent rationo f
atmos phe ricCO2C On tinue st or ise, mo r et ha nd ou bl i
ngby23 00. Gl o balme ans ur -
facet e mpe raturer ise sbya bo ut3o C. Ma nyi ndus triali
z edna tionsa g reeda ttheRi o
conf ere nc eont hee nvi ronme ntt os tabi liz et he irGHGe mi s sionsa t1 990l e ve ls,
and38i nd us tri
a li
z e dna tionsa gree da tt he1 997Kyo toc o n fere nc eo ft heUNFCCC
tor ed uc ee mi s sionsby201 2t oa bo ut95% of1 99 0r ate s. Bu tt heUSSe na tede -
claredt het re at
yd ea do na r riva l.Impl eme nt at i
o nr e ma inse lus ive; slgnlngat re aty
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 249

FIGURE7 -10

u
so

(
J
Stabi
li
zlngGHG

!sE
eo^J
s
uu o3 0Eu亀odoJLJtuV
emissionsdoes

o su 13!
notstabi一
i
zethe

Z
cl
imate.

Jl
a∈ uO≡苗)
Stabili
zlngGHG
emissionsat1 995
1
evelsc ausesaト
mos pher icCO2
concen trati
onst o
doubleby2300, 1950 2000 2050 2100 2150 2200 2250 2300
whHemeangl obal
surf
ac et emper-a
tur
ei ncreases
about3o C.Ev en
(
suoI U苫a∈ uO!!

5
0
0
N

ll
oo

undert hepr o-
posedKy ot
o
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q}a

agreement ,global

2
0
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l
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0nSar e
l
ikel
yt oi ncreas e
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9
0
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l

substan ti
a"yo ver
thene xts evera一
decades.
1950 2000 2050 2100 2150 2200 2250 2300
pu o しぎ o2
^L
(
a3

3
n
eL
t
2i
u OuV aJnlt2
JmSu
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2
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1950 2000 2050 2100 2150 2200 2250 2300


ce:F
Sour I
-dd
ama
n(1997) .

isonet hing,actuallyr educ inge mis s


ionsa not her.Mos ttr
oubl i
ng,thee missi
onsof
rapidlyde veloplngna tionss ucha sChi nac ont i
nuet ogr ow athighe xpone nt
ial
rates.TheUSEne rg ylnf orma tionAdmi nist
rationf or
e c a
stin1 997thatGHGe mis-
sionsf rom deve l
o pingna tionswo uldne a
rlydoubl eby201 5,accountlngforthe
largema j
ori
tyoft hewor ldt otal(Ma l
a kofr1 997) .
Whi l
edife rentc li
ma t
emode l
sdi fe rint he i
rde tail
sa ndi nthei
re sti
ma t
esof
ut
f urewa rming, allagre etha tstabi
lizinge mi ssionsne arc urre
ntlevelswi l
lnotsta-
biliz
et hec l
ima t
e・ Mi tiga t
ingt her i
skofc lima techa ngef rom globalwa rmlngr e -

qulreSaS ubsta
ntia ldeclinei nt herateo fGHGe mi ssi
ons ・
Thewor ldhasye tt
of a
ce
upt othei nexorabl elogicOft hes t
ocksa ndflowsoft hegl obalcl
ima tesyste
m.
250 Pa
r IT
tI o
olsf
orS
yst
ems
Thi
nki
ng

7.
3 SYsTEM DYNAM!
CSI
NAcT1
0N:Tt
lEW ARON DRUGS
Int he1 98 0st heus eofc oc a inei nc rea se ddr ama ti
c ally.Asc oc aines pre a d,c rime,
viole nc e ,a ndhe althpr obl e msgr e we xpone ntial l
y. TheUni tedSt atesde clareda
wa rondr ugs .Ane wf e de rla
a ge nc y,t heWhi teHo useOfi ceofNa ti ona lDr ug
Cont r oIPol ic y( ONDCP) ,he a de dbyt heH drugc z ar,"wa sa ppoi nt edt oove r s
e e也e
ca mpa lgn. Pe na lti
e sfo rpos ses s i
o n,s a lea ndus eofd r
ugswe res tiffene d・Bi ll
ions
we res pe ntt oi nc r
e asee nf or ce me nt,e s pe cia ll
yt or educ et henowofc oc ainei nt o
theUS,e s
tima te dbyt heONDCPt obe550t o660me t
rict onsi n1 98 9。 Thef ocus
oft hewa rondr ugswa spr ima rilyt hes uppl ys ide:s lashingt hepr oduc ti onofco-
ca i
ne,c ho ki ngof fsmuggl ingI nt ot heUS,a nds ti
f feningpe na l
tiesf orpos session
ands ale, Ont hede ma nds ide, kidswe ret ol dt o" J usts ayNO. H
Di di two rk?I nthel a te1 980st heda tatol dac o nflictings tory. Somedr ugda ta
showe di mpr ove me nt.Thr ought heH Na tiona lHous ehol dSur ve yH( NHS)a nd
HHl ghSc hoo lSe niorSur ve yH( HSSS) ,thegove rnme nt reg ula r
l ya skspe opl ea bout
theirus eo fa l
c ohola nddr ugs .Tba ss es st rendsi ni nc ide nc ea ndpr eva l enc e,也e
surve ysa s
kwhe the rpe opl eha vee verus edc oc aine, whe the rthe y' veus e di ti nthe
lastye ar,a ndwhe the r血e y'veus e di ti nt hel astmont h・Fi gur e7- lls howsNHS
da t
af ort he虫. a ctionofpe opl er es pondi ngt hatt he yha veus e dc oc a i
nei nt hepas t
mont h. Ac c ordi ngt ot hes ur ve ys ,c oc a ineus ewa sf all
ings ha r
pl y,wi thl esst ha n
1 % oft hepo pul ationr epo rtlngpa stmont hc oc aineus ei n1 990,downf r om 3% i n
1985. Thedr opl nr epo rtedus ec oi nci de dwi thas ha rpl nC rea S
ei nt hes e iz urer ate,
tomor et ha n75me t
rict onspe rye ar( Fi gur e7- 11). Thewa rondr ugss e eme dt obe
wo rki ng., citingt he seda ta, t
hea dmi nis tra t
ionc a l
le df ore ve nmo remone yt of i
ni sh
thej ob.
Howe ve r,ot he rindi c ator ss howe dt hepr obl e mwa sge t
tlngWOr Se・ Ar restsf or
pos ses siona nds aleofc oc aine,t henumbe rofe me rgenc yr oom vi sitsa s soc i
ate d
wi t
hc oc a i
ne, andt henumbe rofc oc aine -relatedde athsa lls howe de xpone ntiali
-n
crea ses ,whi let hepur ltyOfc oca ineont hes tre etwa sg rowl nga ndt hes tre etpr l
C e
wa sf a lling( Fi gur e7- ll ).Byt hes eme as ur es,c oc a i
neus ewa sups ha rplya nd
ava i
la bil i
tywa sg rowl ng. Cr iti
cs ,C itlngt hef ailur eofpr ohi bi t
ioni nt he1 920sa nd
1930S ,a rgue dt ha tinte rdictionc oul dne ve rwor ka ndc ll
a e df ors tronge rde ma nd-
sideme a sur es( Ma cCo una ndRe ute r1 997r eview血ede bate ).Ot he rsa rgue dt ha t
de crimi na liz ationwoul de limi natet hec rimepr ob lemc aus edbyus eofi ll
ega l
drugsa nda llowt hegove rnme ntt or egul a tepur lt
yt Opr eve nta c cide ntalove rdos es・
Muc hoft hede ba t
ef oc us edonwhi c hda tas erieswe rer i
ghta ndwhi chwe re
wr ong.Thes t
a ke swe rehi gh:Bes idest hei ssuesofpubl ichea ltha nds a fety,the
drugwa rwa spr ose cute da ndda tas er ieswe rec olle ct
e dbya na lpha be ts oupof
feder ala nds t
atea genc ies ,inc ltldingt heFBI ,DEA, SAMHSA, NI J,NI DA, DEPB,
ONDCP,a nd CI A・2Ea c ha r gue df ort hepr lma Cya ndc orre ctnes sofi t sda taa nd

2Fede
ralBur
e a
uofIn
vest
ig
ati
on,Dr
ugEnfor
cementAgen
cy,Su
b s
ta
nceAbusean
dMe n
tal
Heal
thSer
vicesAdmi
nis
tr
ati
onoft
heDepart
mentofHeal
than
dHu manSer
vi
c e
s,Nat
io
nal
In
sti
tut
eofJust
i
c e
,Nat
io
nalIn
sti
t
uteonDr
ugAb us
e ,
DrugEnfo
rce
me nt
Pol
icyBoar
d,Ofic
eof
Nat
ionlDr
a ugCo nt
ro
lPoli
cy,
andCent
ral
Int
ell
i
genceAgenc
y・
.
(ト66LL ∈OH
c66L)LO nOS
aDJ
:

251
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252 Pa
rtIT
I o
olsf
orS
yst
emsTh
ink
ing

dr ug- enf orceme ntpr ogr amsa st he ys truggl edt oga lnal a rgers ha reofmor etha n
$1 0bi llio npe rye arde vot e dt ot hewa rondr ugs.
Suppor t
er soft hei nte rdi ctions trategya rgue dt ha tt hes ur ve yda tadi rec tly
me asur edwha tc ount s -t heus eofdr ugs -whi leot he ri ndi ca torswe rei ndi r
e ct.
The ya rg uedt ha trisinga rre str a t
esa nds eizur esrele
f ctedgr ea t
e re nfor ceme nt ,not
g rea t
e rdr ugus e,andwe ret he r eforeas lgnOfs uc cess ;fa llingpr ices , r
lSlngPur ity,
andt hes urgei nme dica le me rge nc iesa ndde athss impl yr e le
f c te dt hes ubs titution
ofmo r epot entc rac kf ort hel es spur epowde rfor m. Cr itic sofi nte rdi c
tiona ndt he
sur ve yda taa rgue dt ha td rugus e rsa relessl i
ke lytha nl aw- abi dingc itizenst obes e-
lec tedf ororpa r
ticipa tei nt hes urve ys・ Ma nyc oca i
neus er sa rel ike lyt ode nyt he y
us edrugswhe nt hegove rnme nta sks .De fende rsoft hes ur ve yspoi nt edt ot hes o-
phi stic ate ds ampl i
ngme thodst he yus edt oa ccountf orpos sibl eunde rrepr es ent a-
tionofc er t
ains ubpopul ations ・ The ygua rant eeda nonyml tyt OS ur ve yr e sponde nt s
andc laime dt hatwhi leH[ t]heva lueofs el
f-repo rtsobvi ous lyde pe ndsont hehon-
es tya ndme mor yofs ampl e dr esponde nts[,r ]esearchha ss uppor tedt heva lidityof
se lf-r
e po rtda tains imi la rc ont e xts "(SAMHSA1 99 4) .
Int hel ate1 98 0S血eNa tiona ll nstit
uteofJ us t
icec ommi ssione das tudyt or e-
sol vet hea ppa rentpa ra doxofde c l
iningmea s
ure sofc oc a i
neus ea ndr i
s l
ngC On-
sumpt lOn,C rime,a rr ests,a ndde aths.Aspa r
toft hes tudy,as ys te m dyna mi c s
mode lwa sde ve lope dt oi nt egr a t
et hede ma nda nds uppl ys ide soft hema rke t
(Home r1 993,1 997) .Thef ullmode lc onsis t
edofs e ve ra lhundr ede qua tionsa nd
inc lude dade tai
le dr epr es ent at i
onoft hes toc ka ndflows truc tur eofus ers ,a l
ong
wi ht
t hef e edba c
ksa mo ngdi fe re ntma rketa ctors,thema r ke t,a ndt hec rimi na ljus -
tices ys tem.
Fi gur e71 12S howsas impl ifiedr e present at
ionoft hes toc ka ndf lows truc tur e
fort hedi fe rentc a
te gor iesofdr ugus ersr epresent edi nt hemode l. TheNHSc on-
side rsa llpe rsonsa ge1 2a ndove rtobepot entialdr ugus er s・Aspe opl ei nt hi sa ge
gr oupf ir stex perime ntwi thc oc ainet heymovef romt he" ne ve rus ed"popul ation
tot hes toc ko fa c ti
vec as ua lus ers( thos ewhoha veus e dc oc ainei nt hepa stmont h
buta renota ddi cted). Somec a sua lus ersf i
ndt he yc annotc ont rolt he irc oc ainec on-
sumpt lOna ndbe comec ompul s iveus ers.Ac tiveus ers ,bo thc a sua la ndc ompul sive,
ca ns to p,be comi ng" t
r ans itiona lus ers"( t
hos ewhoha veus e dc oc ainei nt hepas t
ye ar, butno ti nthepa stmont h) ,Tr ans it
iona lus ersca nr ela ps e,be c omi nga ctive
us ersa ga in.Af teraye a rwi t
houta nyc oca ineus e, r
t ans i
tiona lus er sa rer ec lassified
ase x-us e rs・Somee x-us er sr el aps e,be comi nga ctiveus e rsa ga in・Ot he rsqul tpe r-
ma nent ly.The rea re,ofc our s e,de athr atesoutofea c hs toc k,bot hf rom dr ug-
relate dc aus esa nda llot he rs our ces。
Thef ullmode lha samor ec ompl exs tocka ndf low s t
ruc tur et ha ns hown
inFi gur e7- 1 2,e xpl icitlydi stingui shingbe twe enc as ua la ndc ompul sivet rans i-
ti
ona la nde x-us ersa ndbe t
we enus e
rsofpowde ra ndc r ac kc oc a ine.Themode l
acc ount edf ore s
c alationf romc asua ltoc ompul siveus ea ndf ors wi tc hingbe twe en
powde ra ndc rac k.Thi sdi sa ggr e ga t
ionwa sne ces sarybe caus et hepr oba bi li
tie s
ofmovi ngf rom ones tatet oa not he rde pe ndont hef or ma ndi nt ens l
tyOfus e.
Compul siveus ersa rel es sl i
ke lyt oqui tandmor elike lyt or e l
a ps e, andc ra ckus er s
aremo rel i
ke lyt oes cal atef r om c asua ltoc ompul siveus ea nds uf ferhi ghe rr e -
laps er a tes.
Ch
apt
er7 Dy
naic
m so
fSt
ock
san
dFl
ows 253

GURE7
Fl -
12
Cocai
neuse:
st
ocksandf一
ows

Sour
c Ad
e: a
pte
dfr
omHo
mer
(1993)
.

Not et ha tthec atego r


iesofus einthemode lcanbedi rectlyc o mpa r
edt othos e
usedi nt hes ur
ve ys .Thet otalnumbe rofa c t
iveus e r
s, bothc asua landc ompul sive,
forbot hpowde ra ndc rack, i
sthenumbe rofpe oplewhoha vea ctua l
lyus edc ocaine
inthepa stmont h. Thes umoft hea cti
veus ersa ndt het ra
ns it
iona lusersist hetotal
numbe rwhoa ctua l
lyus edc oc a
ineint hepa styea r.Finall
y, thes umofa ctive,tran-
sit
iona l,ande x-us ersisthet otalnumbe rwhoha vee ve ruse dc oc ai
ne.
Wha ta rethede termina ntsoftheinitia
tionr ate-wha tcause spe opletous ec o-
cainef ort hef i
r s
tt ime?St udi esshowmos tpe oplebe ginus ingdr ugsthroughpe er
inf
lue nc e-byo bs ervlngOt hersus l
ngdr ugsa ndt hrought he i
rme mbe rs
hipi ns o-
cialne twor ksi nwhi c hot hersus edr ugs( tha tis,byha ngingwi tht hewr ong
crowd) ・ Asmor epe opl estartus i
ngc ocaine,t hes ocialne t
wo rksofus er
se xpa nd,
bringingS tillmo r enonus ersintoc ontactwi ththedr ug,i napos i
tivef eedba ck
proces sa nalogo ust ot hes preadofa ni nfectiousdi sease( chapte r9)・Thes tre
ngt h
ofthes ocile
a xpos ur efeedba ckde pendsont hes oc i
a lauraoft hedr ug:howc hic
cocainei spe rceive dtobe( isthisthed rugt heopi nionl eade rs,thebe a
ut
if ulpe o-
ple,areus ingt hisye a r?
).Thepos it
ivef eedba cka lsode pendso nwhe therc urrent
254 P
rt
a IT
I o
ols
forS
yst
emsT
hin
kin
g

a ndpot e ntialus er svi e wt hedr uga sbe nig n-i sl tPe r ce ive dtoo ffe ragoodhi gh
wi ho
t utne ga tivee fe c t
ss uc ha sa ddi ctio n, ba dt ripso rt her isko fs udde nd ea th?
Pr iceha sac o mpa rative lymode s
te f fect, atle asti nhi ghe rs ocioe co no mi cg rou ps,
be c ausehi h pr
g ic ea nds ca rcltyC Onf ers o cials tatuso nt hos ewhoc anpr o videt he
d rugf わrf riendsa tpa r t
ie so ri nt hewo rkpl ace.I nthemi d1 970S ,a st hec oca ine
e pide mi cbe ga n,c oc ainewa svi e we da sabe nig n,no na ddi cti
ved rugpos l
ngl it
tle
he a l
hr
t isk.I tbe ca met hei n-g rou pd rugo fc ho icea mongc er t
ainpr of es s
io nal
e li
te s・Thee nte rtainme nti nd us tryr einf わr cedt hec hi ci ma geoft hedr ug・ Al lthe se
se lf-reinfo rcingpr oc es se sa r ec aptur e dbyt heWo rdofMout hl oo pRli nFi g-
u re7- 13.
Thed yna mi c so ft hema rke tr ein fo rce dt heg rowt hoft hee pide mi c. Asc o n-
sumpt ioni nc re ase d,t hes uppl ys ideo ft hema rke tbe ca memuc hmo ree fi cient.
Pr icede cli
ne da ndpu rltyl nC re aSe d. Theg rowl ngs caleoft hei nd us t
r yc re a t
e dhuge
inc entive sf ort ec hno l og l
C ala ndo rga niz ationa lin nova tio nbypr od uc er sa nds mug-
g lers・ Thei ntroduc tionofc rac kc oc ainei n1 98lwa st hemos ti mpo r tant ,bu tf ar
fro mt heo nly ,te chni c al inno va tio ni nt hema rke tAsi nma nyl egl t
lma tei nd ustrie s
,
g rowt hl e dt opr od uc tio na nde spe c iallyd ist
ribut io ns c a l
ee conomi es .Ho rizo ntal
andve rticalma r ke ti nte gra tiont hroug ht hec oc ainec arte lscutc os tsa ndl edt o
mo rec o nsiste ntpr od uc tq ua l i
ty .Gr owl nge xpe rienc el e dt oas ubs t antia lle arnlng
cu rvea sha rve stlng,Pr oduc tio n,s muggl i
ng,di stribut io n,a ndmone yl a unde ring
ope r
a ti
o nswe rei mpr ove d・ The ses c alea ndl earnl nge ffe ctsc reate da ddi tio na lpos -
itivef ee dba cksl ea dingt owi dera va i
l ability,g rea terpu rly,
t andl owe rpr lCe S,ma k-
ingc oc ainea 耽) r da blea nda c ces siblet oa ll(loo pR2) ・
Asl onga spe o plepe rc eive dt hehe a lt
ha ndl ega lr i
s ksofc oc ainet obes ma ll
,
the sepos iti
v ef ee d ba cksdomi na te dt hes ystem. Co caineus emus hroo me d, sprea d-
1ngg ra dua l
ly血. o mmi ddl ea ndu ppe ri nc o me ,t rend- c ons c iouspo pul a tionsont he
ea sta ndwe stc oa s tstoe ve rys oc iala ndi nc omel e veli ne ve r
ys ta t
eoft hec ou ntry.
Whyt he nd idt heda tas hows uc hal a rged r opl nt hei nc i
de nc eofc ur rentc o-
ca ineus ea fter1 98 5?Su ppo rter soft hei nterd ictions t
r ate gyc re ditedt hea d mi nis-
tration' ssu ppl y- sidepo licy. The ya rgue dt ha te nha nc e de nf orceme nti nc re asedt he
frac t
io no fc oc aines e ized,c ut t
ingt hea va ilabi l
ityo ft hedr ug( theba la nc ingSu p-
plyDi sruptio nl oo pB1 )a ndt ha ta gg re ssive l
ya rre sti
nga ndi nca rce ratingpus he rs
andus ershe lpsc lea nupt heSt ree ts( t
heba lanc ingl oo pB2) ・Bo tht he s ene ga t
ive
loo ps ,itwa sa rg ue d, c utd rugus e ,a sind icatedbyt hes u rve yda ta.
Howe ver ,s t
oc ka ndf low s truc tur ef o rd ugus
r e rss howe dt ha tthes ur ve yda ta
coul dnotbec or rec ta ndwe res ubs tant iallyunde rsta tingt hepr eva lenc eo fd ug
r
us e・Ina dd i
tio nt oa s
ki nga bou tpa stmo nthus e, theNHSa sksr espo nd e nt sift he y
ha veus edc o ca inei nt hepa stye a ra ndi fthe yha vee ve rus edc oc a i
ne . Home rca re-
fuiiydi sagg re ga tedt heus erpo pul ationi ntos toc ksc or res pond ingt ot he sec ate-
go riess ot hemode lc oul dbedi rec tl
yc o mpa redt ot heda t
a .
Fig ure7- 1 4s howst heNHSda taf ort hef rac t
io noft hepo pul aionwhor
t e-
spo nd eda ffirma tive lywhe na ske di ft he yha de ve rus e dc oca ine.Not et hatt he
repo rtede ve r-us e d- coc ainepo pul ationpe aksi n1 98 2a ta bout1 2% a ndf al
l st o
abo utl o啄by1 988.
Thel ifetimec oc ainepr eva lenc eda tai nFi gur e71 1 4i sther atiooft hee ve r-
us edpo pul ationt ot het otalpo pul ation( t
hos ewhone ve rus edpl ust hos ewhoe v er
use d)A Thei nflowt ot het ot als toc kofpe opl ewhoha vea c tua ll
yus edc oc a i
nei st he
255
.
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(
uo
GURE7
FJ -
14 0.
15

!tt
Surveyest
imates

]
no?
dd1
oHi
f et
imecocaine
pr
eva一ence 0.
10

O
2
'
i 0u
!13 t
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1976 1
980 1
984 1988 1992 1996
Sour
c Na
e: t
i
ona
lHou
seh
oldSu
rve
y,Ho
mer(
199
3,1
997
)

initiat
ionr ate.Theonl yout low i
f sdea th.Theonl ywa yt hes tockofpeopl ewho
ha vee verus edcoca ineca nde cli
nei sfort hede ahr
t ateofc urrenta ndpas tuserst o
exc eedt hei nitiationr at
eofne w us ers・3Ye tthes urve yda tare porteda3・ 2% dr op
int henumbe rofpeopl ewhoha veeve rus edc ocainef rom 1 982t o1 988.Eve ni f
ther atea twhi c hpe opl etriedc oca inef ort hef irstti
mef e l
ltoze roin1 985- e ve n
ife veryma n,woma n,a ndc hildi nt heUSwhoha dneve rus edc oca ineJ usts aid
NO! ,somet hingnoteve nthea dmi nistrati
onbe l
ieved- mor talityratesoft hee ve r
-
use dpopul at i
ona ret oos ma lltoca uset her e
por tedde clinei nt henumbe rofpe o-
plewhohaveeve rtriedcoca ine.Eve nwi tht hemos topt l
mi sticestima t
esf ort he
dec li
nei nthei nitiationr ate,itisphys icallyi mpos siblefort hes tockofpe oplewho
havee verus edcoca inet of allasqui cklya st hes urve yss ugges ted・4
W hyt hendi dt her epor tedi nc i
de nceofus efalls odr ama t
icall
ya 氏e r1 985?
The rea retwoma inr easons .First, t
hes ur ve yspr esumet ha ttheirs ampl esa reprop-
erlys t
ratifi
e d,t ha tis,tha tther epr esentationa ndr espons era t
esofs ubpopul ati
ons
(suc ha sdiffer entgeogr aphic,e thni c,r acial,a nds oc i
oeconomi cgr oups )a rea-d
j
us tedt oma tcht hepr opor t
ionoft hes egr oupsi nt heove rallpopul ationa ndt hat
anyunde rrepr es entationi sc onsta ntthrought i
me.Hea vydr ugus ers,howe ve r
,a re
muc hles sli
ke lyt obei nterviewedf orthes urve y.Thought heNHSme t
hodol ogy
attempt edt oa dj ustf orthi sunde rrepr esenta ti
on,the yc aut i
onedt hat
Preval
enceest
ima t
esforspe
cifi
csubgr
oupsa r
esome t
imesbasedo nmod estt
o
sma l
lsamplesi
zes,whichma yle
adtosubst
anti
alsampli
nge r
ror‥.[ T]hisrepor
t
doesnotprese
nte s
ti
ma t
esforsomesegmentsoftheUSpo pul
ationtha
tma yc on-
ta
inas ubs
tant
ialpropor
ti
ono fdr
ugusers,s
uchastransi
ent
sno tr
e s
idi
nglnS helt
ers

3InprlnC
IPle
,theli
fet
imep r
evle
a n cefra
ctionc o
uldfanifthos
eintheev er
-usedp opul
atio
ne mi-
gra
tedfromtheUSt ootherc ounr
t le
Sa taratemu chhigherth
nt
a hatofthosewh oh aveneverused
c
o c
aine.Theserat
es,howev er
,ren
a eli
g ib
g le.Forthesurveytobecorrec
t t
hereq u
iredoutmlgra
tio
n
ofdruguser
swo uldgrea
tye
l xc
ee dall out
mlg ra
tionfr
o mtheUS.
4Thep r
obleminthesurv eydatai swo rs
e.Th eNHSr eport
edad ro
pi nthefracti
ono fthepopul
l
ati
ont h
athaseverusedco cai
ne.Th ed ecli
neinr el
ati
velif
eti
mep rev
a l
encewo uldrequlr
ethe
d
e a
thrateoffor
me rcocai
n euserstog reatl
ye xceedthedeat
hr a
teofthosewh oh a
ven everused
c
o c
in
a e,Thediferenc
eind eathra te
s, however,isver
ys mall
,part
lyduetothel owex ces
smo rt
all
l
tyOfa c
tiv
eus e
rsandlargelybeca usemo stme mb er
softheever-
usedp opul
ati
o nnolon g
eru s
e
c
o c
aineande xpe
rien
cemo rt
ali
tyr at
e saboutthesamea sthenever
-us
e dpopulati
on・
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 257

(
e.
g.,
use
rsofs
oupki
tche
nsorr
esi
dent
sofst
ree
tenc
ampme
nts
)andt
hos
ein
car
cer
-
a
tedi
ncoun
tyj
ail
sorSta
tea
ndFeder
alpr
is
ons(SAMHSA1994)
.

Tha ti s,f ewf e de ralwor ke rsa rewi llingt oknoc ko nt hedoor sofac ra ckhous et o
a s
kt heo cc upa nt swhe t
he rt he yus ei ll
e ga ldr ugs ・Cons e que nt l
y,a ctivea nde s
pe -
ciallyc o mpul s iveus er sar eunde r
re pre se nte di nt hes ur ve ys .Be ca uset hes epo pu-
1ati
onsgr e wr api dl yl nthe1 980S ,t hes ur ve yss ys tema tica llyunde re stima tedt he
growt hi nc oc a ineus e.
Se c o nd,a ndmor ei mpor ta nt y,1
l nC re aS l
ngl ega lrisksc aus edal ar ge rf rac t
ion
ofc ur r
e nta nde spe c ia l
lyf or me rus e rst ode nyt he ye verus e dc oca ine・ Inpl a inla n-
gua ge, mo repe opl el ie da boutt heirpa stc oc aineus e. Thec hangi ngdi stribut ionof
coc aineus er sa ndde c li
nlngS OC iala c cept a nc eofc oc ainel edt os ys tema ticunde r-
e s
tima tio nofc oc ainepr eva le nc ei nt hes ur ve yda ta.
Byi nt eg ra tinga llthea va ila bleda tai nt oac ons i
ste nta nduni fiedf rame wor k,
themode lpr ovi de dmor ea c cur atees ti
ma tesofdr ugus et ha nwe r ea va ilabl epr evi-
ous l
y. Mode le s ti
ma tesoft hee ve r-us edpo pul a t
i on( alongwi tht heot he rca tego ries
ofdr ugus e )We rede rivedt obec ons istentwi thot he rde mogr aphi c,c rime ,he alth,
prlCe, andpur ityd at a, cons traine dbyt hes toc ka ndf lOws t
r uc t
ur eoft hepopul at
ion
ande pide mi ol og lCa la ndme di c alda taonhe alt
hr i sks .Unde rs t
a ll
di ngt hedyna m-
icsoft hes toc ksa ndf lOwsofus ershe lpsr econc il ethea ppa rent lyc ont ra dic t
or y
data. Fi gur e71 15c ompa re st hemode l'sbe ha vi orf orr e por tedl if etimeus ea ga lnSt
thes urve yda ta , alongwi tht hemode l'se s tima t
eoft hea c tua le ve r-use dpopul ati
on.
Thea ctua lpopul a tionofpa stus ersmus tha vec ont inue dt ogr owbe c aus et henum-
berofpe o pl et ryi ngc oc ai
nef ort hef i
r sttimee xc ee de dt hede athr ateoft hos ewho
hade ve rtr iedi t.Thea vailabi lity, pur lty, andus eofc oc ainewe rei nf ac tinc rea s
lng
througho utt hel ate1 98 0sdes pi tet hebi llionss pe ntone nfo rce me nta nds uppl y
reduc tion.
Inhi nds ighti ts e emsq ul teO bvi oust ha tt hes toc kofpe opl ewhoha vee ve rus e d
coc ainec a nnotd e cli nea sr a pi dlya st heda tas ugge s ted,S ot hes urve yda tas houl d
imme di ate lyha vebe e nc ha llenge d. Buthi nds ighti sa lwa ysc rys tlc
a le ar .Thef act
rema inst ha tt hed a tawe renotc ha llenge d. Ins tea d, thegove mme ntus edt hes ur ve y
datat ot a kec r edi tf orwi nni ngt hedr ugwa r ,toj us t ifyi nte ve
r ntioni nt hea ffairsof
otherna tions ,a ndt ol obbyf o rt oughe rpe na ltie s,gr eate rpowe r sf orl a we nf orc e-
me nta ge nc ies ,mor epr lSOnS ,a ndmor er e sour c e st ode f endt hebor de rsoft heUS
agalnS tt het hr ea toff oreigndr ugs .
Pe rha pst hea dmi nistrationkne wt heda taove rs tatedt her e duc tioni ndmgus e
andus edi tc yni c allyt oma ni pul atepubl ico pini ona ndt hec o ng res s・Eve ni ft r
ue,
itil
nme dia telybe gst heque stionofwhyot he rsi ngove mme nt,a longwi tht heme -
dia,pol ic ya na lys ts ,a ndt hepubl ica tl ar gedi dnotr e cognl Zet hef la wi nt heda ta.
Thea dmi ni stra tion,c ongr es s,a ndt heme di aa llfoc us edont heda tas howi ng
recentus e -t heNHSpa stmont ho rpa stwe ekda ta ,alongwi tht heHSSS-r a t
he r
thanl ifetimeus e・Re centus epr ovi de sabe tte rs na ps hotofc urre ntdr ugt r ends ,and
showe dt hel arge s tde c l
ine,ma kingt hec a semos tf a vor abl et ot hea dmi nis t
ra ti
on.
Howe ve r,t heda tas howi ngde c li
nei nr e ce ntus ec onf ounde dt hea ctua lde c l
ine
inus ewi tht hei nc re a seinunde rr
e por tlng. Thet wos our c esofde clineca nnotbe
disent angl e df rom t her ece nt-us eda tabe c aus et her e
c e ntus ers tockc andr opa s
peopl equi t;like wi se, pastus er sa geoutoft hehi ghs chools eni orpopul ation・ I
ti s
258 P
art
IIT
ool
sfo
rSy
ste
msTh
ink
ing

0
3
(
GURE7 -15

uo!
FJ

tt2一ndod -
Si mul at edvs.
ac tual popul ati
on

0
ofl i
fet i
mecoc aine

2
o uoF
us ers
Not et hatwhi l
et he

to2
tJI) aUuaH

0
1
suⅣe ydat ash ow
adr opl ntheev er-
us edpopul at i
on t2^aJd
after1982, t
he
model esti
mat es
1976 1980 1984 1988 1992 1996
fort heac t
ua一
popul at i
onof ce.
Sour -
Home
r(1
993,1
997) .

thosewh oh av e
everus edc ocaine
con tinuet or is
e,
Onlybye xplic
itl
ya cc
ountingf o
rthes t
ockandflows tr
uctur
eofdrugus e-forthe
thoughata
inexorabl
ea ccumulat
ionofus er
sintotheever-
us e
dpopulati
on-thatthetwoc om-
dJr
mi nishi ngr ate.
lncreasl ngl egal petingSOurCeSOfde c
lineinc urr
entuseda t
acanbes eparat
ed.Unfortunat
ely,t
he
ri
sk s一 edt oal arge abilit
ytounde rs
tandba s
icstockandflowr ela
tionshi
psisfart
oorarei noursoci
-
i
ncr eas ei nt he etytoday,evena mongma nypr ofes
sionalpoli
cya nal
yst
s.
fractionoHor mer
us erswh odeni ed 7L
3.1 TheCocai
neEpi
demi
ca熊er1990
t
hei rc oc ai
neu se.
Themode ls howe dpe r suasivelyt hatt hes ur ve yda tas igni ficant l
yunde re st
ima ted
coca ineus ea ndhi ghlig htedthef ailureoft hes uppl y- si
des trate gy. AsMa cCoun
andRe uter( 1997, p.47)puti t,"Thepr obabi li
tyofac oc a ineorhe roins ellerbe ing
incarc eratedha sr i
se nsha rplysinc ea bout1 985butt hatha sl edne it
he rtoi ncrea sed
prlCenorr educ eda vailabilit
y.MHowe ve r
,ac losel ooka tt hes i
mul ationi nFigur e
7-15s howst ha tbyt hel a t
e1 98 0st henumbe rofpe opl ewhoha de verus ed
coca ine ,thoughs ti
llrising,wa sgr owi nga tadi mi nishi ngr ate・ The re f
or ethei ni -
tia
tionr atemus tha vebe enf al
ling. Byt hemi d1 990S ,hee
t pide mi cbe gant oa ba te:
hegr
t owt hofc oc aine-relatedme dica le me rge nciesa ndde athss l
owe d;a rrestsf ell
sli
ght ly. TheONDCPes tima tedne timpor tsi n1 995a tbe t
we en421a nd51 3me t
r ic
tons,wi th98me t
rict onss ei
zed,l e avl ngne tc ocainea va i
labl eont hes t
reetsof
Ame ricaa ta boutt hree- qua r
tersthe1 989l e ve l
. Themode l,Orlgl nallyde velope d
inthel a te1 980S ,fore castthes edr a ma t
ics hiftsi nc oc aineus equi tewe l
l( Fig-
ure7- 16) .
Not etha tt hepoi nt-by-pointf itoft hemode lint he1 990si sn'tpe rfec t,andyou
shoul dr A
IOte xpe cti ttobe.Si mul ateda rrest
sa re,t
oohi gh,a ndt hemode ldoe snot
trac
kt het empor arydi pi nc ocainer ela tedme di caleme rge nc i
esi n1 990- 91 .Ne ve r-
theless ,themode l'sa bilitytoc aptur et het urningPOl nti nt hee pide mi c,f rom
expone nt i
algr owt ht ogr adua lde cline,i squl ter ema r ka ble,c ons ide ri
ngt hatt he
simul ationss howni nFi g ure7- 16We reba sedonda taa va ilableonl yt hrough1 989.
Theon lye xoge nousi nput sa ffectlngmode lbe havi ora fter1 990a r et het arge t
popul ation( thos ea ge1 2a ndove r )a ndt hepr eva l
e nc eofma r i
jua naus e( apr oxy
fors oc ialtole ra nc eofdr ugs).Cha ngesi nda ta-repor tings ystemsa ndde finiti
ons
we r
enoti nc l
ude d.
Cha
ptr7
e Dy
nami
cso
fSt
ock
san
dFl
ows 259

GURE7
FI ・
16
Simu一atedvs.

J
ea^p 一
actualcocai
ne

0
0
6
epidemic

doad
Dash edli
nes,

4
0
0
data;soli
dli
nes,

pues
model .

nouト
2
0
0 1976 1
980 1984 1988 1992 1996
Jt
2a^P

5
0
L
do¢
d
pu 2Sn

2
5
OL
I
J

1976 1980 1984 1988 1992 1996


0
0
5
(
uo!
tt
2n
1d
0
0
4
od 0u Ut
0
0
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!I

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0
2
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0
0
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a
d

1976 1980 1984 1988 1992 1996


ce:H
Sour o
mer
(1993,1997)
.

Addi ngadd i
tionale xogenousi nputsC Ouldimprovet hef i
ttot hedata.But
mode lss houl
dn otbet unedt ofitdatabyi ntroduci
nge xogenousva r
iable
swhos e
solefu ncti
onistoimpr ovethec orres
pond e
nc eofmode loutputtoda t
a・Exogenous
variablesmus tbejusti
fiedbys ignifi
cantrea lworldevide nceindependentofthei
r
potentialcont
r i
butiontohi s
tori
ca lfi
t.Furhe
t r,Vari
abl
esi nvolvedi nanyfeedback
loopsj udgedt obepot ential
lysignifica
ntr elat
ivetot hemode lpurposemus tbe
capture daspartofthemode l
'sendoge nouss tr
uctur
ea ndc a
nnotbeus edasexoge-
nousI nputstOimpr ovehi s
tori
calf i
t.
260 Pa
rtIT
I わ
olsf
orS
yst
emsTh
ink
ing

Whi let hemode ls howst ha tt hes urve yda taove restima tedt hede clinei nc o-
ca ineus e,mode l-ge ne ra tede st
ima t esoft hea c tua lnumbe rofa ctiveus er s,whi le
re ma ini ngS igni fica ntlyhi ghe rt ha nt hee stima tesr e por t
e di nt hes ur ve ys , dos how
ade c l
ine. Thef ie ldr es ea rc ha ndmode lr esultss howe dthedr opl nc oc aineus ewa s
notca us edpr ima rilybyt heSuppl yDi srupt ionLoopBli nFi gur e7- 130rbyt he
Cl e anupt heSt ree tsl oopB2,a ss uppor te rsoft hei nte rdic tionpol icyc laime d.
Ra ther ,thee xpo ne nt i
a lg r owt hofc oc a ineus ewa se vent ua llyha ltedbyt wone ga -
tivef e edba cksi nvol vingpubl icpe rce ptlOnSOfc oc aine' she a lt
ha ndl ega lr isks.
Fi rst,c oc a i
nei snott hebe ni gns ubs tanc ei twa st houghtt obei nt he1 970S . Aspe o-
pl ebe gant oe xpe rienc eo rhea ra boutt heNe ga tiveHe altha ndSoc ia lEfe ctsoft he
dr ug, the ybe c amel e ssl ike lyt os ta rta ndmor el ike lyt os top( ba lanc ingl oo pl i 3i n
Fi gur e7- 1 3). Se cond, growi ngl ega lri sksofdr ugus eduet ohi ghe ra rrestr ate sa nd
longe rs e nte nc e sde cre as edt hewi llingnes sofpe opl etos tarta ndi nc re ase dthequl t
ra te-t heFea rofAr re str e duc edus a ge( ba lanc ingl oopB4) ・ Ast hepopul ationof
a ctiveus e rsbe ga nt of all, thes oci ale xpos ureofnonus e rsa lsof ell, We ake ni ngt he
rei nfor cingWo rdofMo ut hl oop( Rl ).
Unf or tuna te l
y ,bot hoft he sene ga tivel oo psi nvol vel ongde lays . Firs t,the rei s
al a gbe twe engr owt hi nc oc a ineus ea ndt hei nc ide nc eofha mf ulhe a lt
ha ndl ega l
e fe cts .Ast hei nitia tionr a tegr e we xpone ntia
lly,s odi dt hes toc kofa ctivec a s
ua l
us e rs.Thes toc kofc ompul siveus ersa ls or os ee xpone nt ially,t houghwi thas ub-
sta ntiall a g. Thel a gi nt hegr owt hoft hec ompul siveus erpo pul ationi si mpo r t
a nt
be c aus ec ompul si
veus ersa remo r el ike lyt oe xpe rienc es eve rehe a lhe
t fe ct s( es-
pe c iallya st he yt urnt oc r ack)a ndmor el ike lyt oc ommi tdr ug- r elate dc rime si n-
cludi ngpus hi ngt hed r ugt of inanc et he irownha bi ts.Thust hee xpone ntia lgr owt h
inc oc aine -re late dc rime ,a rr es t
s, me di ca le me r ge nc ies,a nddea t
hsl agsbe hindt he
gr owt hoft hec a sua lus erpo pul ation, whi chi nt ur nl agsbe hi ndt hei nitiatio nr ate.
The rei saf urthe rl agl nt hepe rc ept ionbyt hepubl icoft het ruehe althe ff ects
ofc oc aine. Mos tpe opl edon' tre adt heNe wEngl andJ our nalo fMe dic ineort he
Annal so fAddi ctiont ol e a rna boutt hehe a lt
hr isksofi ll
e ga ldr ugs .Ins te ad, Publ ic
pe rc eptlOnSOfr iska res t rongl yc ondi tione dbype rsona le xpe rie nc e,pe r sona l
ac qua int anc ewi t
hs ome oneha rme dbyc oc aine,a ndme di ar epor t
sofhi gh- pr ofile
indi vidua lswhowe r ea r
r es tedf or ,in jur edby, ordi e df r
omc oc aineus e,s uc ha sthe
come dia nRi cha rdPr yo r,whowa ss eve r elybur ne dwhi l
ef ree ba sing,ort heUni -
Ve rsltyOfMa r yl andba ske tba llsta rLe nBi as, whodi edofa cut ehe artf ailur ewhi le
doi ngc oc ainet oc ele br atehi ss ele ctiona sat opdr aftpi ckbyt heBos tonCe lt i
c sof
theNa tiona lBa ske tba ll As soc iation.
Thes tr engt hofa llthe sec ha nne lsofpubl ica wa rene sst he refor el a gsbe hind
thepopul ationofa c tiveus e rsdr ivi ngt hegr owt hoft hee pi de mi c・Expone ntial
gr owt hi nc oc a ineus ed ide ve ntua llyr educ ethes oc iala cc epta bi l
ityoft hed ruga nd
thust hei ni tiat ionr ate. Howe ver, thes toc kofa c tiveus er sla gswe llbe hindt hei ni-
tiationr ate. Thes toc kofa ctiveus e rswi llrisea sl onga sini tiatione xc eedst her a te
atwhi chpe opl es topus lng,a ndt hes toc kofc ompul s i
veus ersi nc re ase sa sl onga s
thees ca lationr a t
ee xc e edst her atea twhi chc ompul si
veus erss t
o p. Thedyna mi cs
oft hes toc ka ndf lOws t
r uc tur eine vita bl yme ant ha tthepopul a t
ionofdr ugus ers,
espe ciallyt hec ompul siveus e r
sr espons iblef ormos toft hec r i
mea ndhe althe f-
fec ts,c ont inue st ogr owe ve na f
te rt hei nitiationr atepe aksa ndf alls. Thede la ye n-
sur est ha tt her e infor c ings oc iale xpos urea ndwo rdofmout hf eed ba c ksdomi na te
Ch
apt
er7 Dy
nami
cso
fSt
ock
san
dFl
ows 261

thene ga tiver iskpe rcept lOnl oopsi nt hee arlyye ar soft hee pi de mi c,l e adingt oa
la tera ndhi ghe rpe a kf ori nc ide nc ea ndpr e va lenc e.
Still, byt hel ate1 98 0S ,ne arlye ve ryc ommunl tyha de xpe rienc e dthea rre st,in-

jur y,Orde athofa tl ea stoneofi tspr omi s l


ngyoungpe opl e,S lowl ys trengt he ni ng
thene ga tivef ee dba ckst ha ts lowt hei nitia ti
onr ate. Ir oni cally, hec
t oc ainee pide mi c
di dnota ba tebe caus ei nt erdi ctionma det hed rugl es sa va ilable; ont hec ont rary, the
da tas howe dgr o wlnga cc e ssibility ,pur i
ty, anda ffor da bi li
tyt hr oughoutt he1 98 0S .
ins te ad,t heve rya bunda nc eofc oca ine, byl eadi ngt oal argei nc reas ei npe rsona l
knowl e dgeofi t sha rmf ule fe c ts,le dpe opl et ot ur na wa yf romt hedr ug・ Nol onge r
c hic,S trlPPe dofi tss oc ia la ur aa ndbe ni gni ma ge,t hos ewhoc rave des ca pef rom
thewor ldt urne df rom c oca inet oot he rd rugs .Thus ,thec oc a inee pide mi cwa sul -
tima telys e lf-
1iml t
lng.
Thef ee dba c ks tuc
r tur eout line di nFi gur e7- 1 3i squl tege ne rala nda ppl iest o
a nyha rmf uldr ug, lega lori lle ga l.Thepos i
tivef ee dba cksge ne r atinggr owt hi nus -
a gea c ts wi ftly, whi l
et hene ga tivef ee dba ckst ha tde terus age,pa rticula r
lypubl ic
re cognl tlOnOfad rug' sha rmf ule f fects ,a reonl ype rc e iveds l
owl y.Ther esulti sthe
cha rac teris t
icbo oma ndbus tpa t
te mf o rd r ugus e・ Ea chne worne wl ypopul ard r ug
ge ne r atesawa veofna ivee nthus i asmi nwhi c hus er se xt oli t
sbe ne f
its, onl yt odi s-

c ove ra sthepopul a ti
onofus er sgr owsa ndmo r
epe opl ee scala tet oc ompul siveus e
tha tt hedr ugl S n'tasbe ni gna spe opl ewe rel edt obe lie ve.
I nf ac t, t
hec oc a i
nee pi de mi coft he1 98 0swa snott hef irst. As imil rbooma
a nd
bus tinc oc aineus eoc c ur redi nt hel ate1 8 00S .I tbe ga nwi thme dicina lus e,a sc o-
c ainewa spr aisedbyt heme dic alc ommunl ty, i
nc ludi ngFr eudi nhi sf amous1 88 4
pa pe r" OnCoca ,"a sac uref oropl uma ddi c ion,a
t lc ohol ism,f atigue,de pr es si
on,
ne rvo usnes s,t imi dity,i mpot e nc e,a nds ea sickne ss,a mongot he rc ompl aint s.Fol l
lowl ngt hec las sicpa tter n,c oc ainemo ve di nt omor ege ne rala ndr ecrea ti
ona lus e,
be c oml nga nI ng re dienti nCoc a -Co laa nds omec lga re t
te S.Asus es pr ead,a va
レ i

abi litya ndpur ityI nc rea se d;i ns te adofi nje ctingOrdr inki ngt hepr epara ti
on, po w-
de rf ors nor tingbe c amepopul ar.Soo nt heha mf
r ule ffec tsbe ga nt obee xpe ie
r nc ed,
obs erve d,a ndr e por tedi nt heme di ca la ndpo pul a rpr es s.Byt hee arly1 900S ,c o-
ca ineus eha ds pr ea d丘・ oms oc iale li
t est ol owe rs oc ia lc lass es.Communi ti
e sa cros s
thec ount rys trug gle dt ode a lwi thc o mpul siveus e rs( knowna s" c okef i
e nds ") ,and
"by1 91 4t heAt lant apol ic ec hi efwa sbl ami ng70pe rc entoft hec rime s[int hec ity]
onc oc aine "( Gr ins poona ndBa ka lar1 985,p.38) .I nr es pons e,l ega lr estric t
ions
andpr ohi bitionsgr ewi nc r ea slng
lys eve re;i n1 922c ongr essde f i
ne dc oc ainea sa
na rc otica ndba nne di mpor ta tionofc oc a; by1 931e ve rys tateha dr e st
ric tedi tss ale
andmos tma depos s
es si onac rime.Coc a i
neus ef e llf rom i t spe aka ndr ema ine d
low a s1 )eOl )1
et urne dt oot he rdr ugs ,unt ilt hec ur re nte l
)ide mi cbe ga n.Si mi la r
wa ve sofdr ugus eha vebe enr epe a tedlyo bse rve df ort heopi a tes ,forps yc he de lics ,
andf orva r i
ouss ti
mul ant sa ndba rbi t
ur a tes .
Whi lee pide mi c sofa nypa rticula ri llega ldr uga r eul tima telys elf-limi ti
ng( if
thed ru gi sha rmf ule nough)pe o pleha vea lwa yss oughtoutmi nd-a lterings ub-
stanc es .Eve nasonedr ugf allso utoff a vor ,ne we pide mi csbe gi n, cent eredonne w
dr ugsf orwhi c ht he rei sa sye tnoe xpe r ienc eofha r mf ule fe c tsoronol ddr ugsf or
whi cht heha rd- wonk n owl e dgeofha r m ga ine dbypr lOrge ne rationshasf ade d
fro mc olle ctiveme mor y. Themodes tde clinei nc oc aineus ei nt he1 990sl edt oa n
inc re asei nt heus eofot he rdr ugs ,inc ludi ngma rijua na,me tha mphe t
a mi ne,a nd
26
2 Pa
rtI
ITo
olsf
orS
yst
ems
Thi
nki
ng

mosttroubl
ing,ares
urge nc eofheroinuse,morethan20yearsaft
erthelas
twave
ofheroincrest
ed,Thisla testher
oine pidemicwa sst
imul
atedbyt heusualse
lf-
rei
nforci
ngwor dofmo utha ndme diafeedbac
ks,incl
udi
ngt heglori
fi
cati
onof
"her
oinc hi
c"inpopularc ulturea
ndCa l
vinKleinunder
wearads・
5

7.
4 SuMMARY
Thi schapt ershowe dhows tocksa ndflowsge ne r
a t
edyna mics .Thepr ocessofa c-
cumul a
tioni se qulVal
enttoi ntegrati
oni nc a
lculus.Thea mounta ddedt oas t
ocki n
anype r
iodi se qualtothea re aswe ptoutbyt hene trateofc hangei nthes t
ockove r
thatpe ri
od. Conve rse
ly,thes lopeoft het r
aject
oryOfas t
oc ka tanyt lmei sit
sde -
rivati
ve, thene tr a
teofc hange.Gr aphicalme hodsf
t orintegrationa nddi f
fer
entia-
tionwe r
ei ntr
oduc e
d.Gi ve nt hebe haviorove rtimef orther atesa fecti
nga ny
stock,youc ande ducethebe ha vi
oroft hes t
ock;gl Vent hetraje ctor
yOft hes t
oc k
youc ande duc eitsnetrateofc hange,allwithoutus eofc alculus .Thea bil
it
ytor e-
1atestocksa ndflowsi ntuitivelyise sse
nt i
alforallmode lers,eve nthos ewithex-
tensivema thema t
icstrai
nl ng,be causemos trealis
ticmode lsha venoa nal
ytlCal
solutions.Exa mpl esshowt hatunde rst
a ndi
ngt hedyna micsofs tocksa ndflows ,
evenwi t
houtf eedback,ca nyi eldinsi
ghti nt
oi mpor tantproblems .

5Furhe
t rreadi
ng :Shre
ckengostd
evel
opedamo d e
lfort
heUSCI Atoe s
ti
mateheroi
nimp ort
s
byin
tegrat
ingprevale
n c
e,crime,p
ric
e,pur
it
y ,
ando t
herdat
a(Gardi
nerandShre
ckengos
t1 987).
Shr
eckengost(19
91 )appli
esthef
rameworktococin
a e
・Lein
v ,
Hirs
ch,andRobert
s(1975)
,inThe
Per
sis
tentPoppy,developas ys
te
md ynamicsmodelofhero
inuseandabusei
nac ommunityb ased
onacasestudyofthes out
hBr on
x.Theyusethemo de
ltoexpl
oreavari
et
yo fpol
icyopt
ionsin-

cl
udi
ngd emand-si
dep oli
cies,i
ncr
eas
edenforc
eme nt
,andmethado
nema i
nten
ance.Seeal
soLe v in,

Hir
sch,andRo be
rts(1978).Ric
hards
on(1983)devel
opsasimpl
emo delt
oe x
plai
nwh yaggressive
pol
ic
ee f
fortt
os e
izes t
reet
sup p
li
esofhero
inactu
allyI
ncreas
esdru
g -
re
lat
edcri
me ・G61
uke,

Land
een ,
andMe ado ws(198la,1981
b)develo
pedamo d e
lofaddi
cti
vebehav
ior,
focusi
ngo n
al
cohol
ism.Ho l
dera ndBlose(1987
)devel
opamo d el
ofcommu ni
tyle
velpol
icyresp
onsesto
al
cohol
ism.Ho mere tal
.(1982)pr
ese
ntasystemdy na
micsmodelof(t
obacco
)smo ki
ngand
ana
lyz
eav a
riet
yofp oli
cie
s.

C呈
osi

1g音量
はf_
}
榊声:_ -
i!
き-
naI
f
_
13_

eSポ
S畳
mp旦eS息
丁眠息覗TeS

Amathemati
calt
heoT
TISnott
Obecons
ider
edcompl
eteunti
lyouhavemadeit
socl
earthat
youcanexpl
aini
ttot
heji
'
rstmanwhomy oumeetonthes
tre
et.
-Da
vidHi
l
ber
t

Iho petosho w.‥thatmat hemati


c alnot
ationcanbekeptclosetothevocabulafT
ofbu s
ines
s,・thate achv ar
iablean dc onst
antinane quationhasindivi
du al
me anlngtOth epr acti
cingma nager,
・thatthere
quir
edmathe matisi
c swithi
nt he
reac hofalmo stan yonewhoc ansuccessful
lymanageamo derncor
porati
o n.
lJ ayW.F or
rest
er(
Indu
str
ialDy n
amics
,1961,p.9)

Thischapterfor
ma liz
esthec onnect
ionbe tweens t
ructureandbe haviorbyl inki
ng
feedbackwithstocka ndflOws tr
ucture s
IThef ocusisthes impl estfe
e dba c
ks ys-
tems,thosewitho nestock(knowna sfirs
t-o
rders yst
ems ).
Li ne arfi
rst10rdersys-
tems( def
inedinthischapt e
r)Cange ne r
ateexpone nt
ialgrowt ha ndgoa l-seeki
ng
behavior.Nonii
rl
ea r
it
yi r
.firs
L-Or
ders yste
msc ause sshi
ftsinthedo mina ntloops,
1eadi
ngf orexampletoS- Shapedg r
owt hThec hapteralsointroduc e
st hec oncept
ofaphasepl ot- agraphs howingho wt henetr a
teo fchangeo fas t
ocki sre l
ated
tothes t
ockits
elf-a ndshowshowdyna micscanbed er
ivedf romt hepha seplot
withoutcalc
ulusordi f
fer
e nt
ile
a quat
io ns.

8t
l F旧ST-
ORDERSYsTEMS
Chapter4dis
cuss
edthebas
icmode sofbe
havi
orgene
rat
edbycomple
xsys
tems
andthefee
dbacks
tuc
r tur
esr
espons
iblef
ort
hem.Themostf
unda
menta
lmode
sa r
e
263
264 Pa
rtI To
I olsf
orS
yst
emsTh
ink
ing

FI
GURE8-
1 Gr
owt
handgoal
seeki
ng:s
truc
tur
eandbehavi
or

+ St
ateoft
he Goal
(
Desl
]r
ed
St
ateofSyst
em)
oft
he
hcrease
;.
:
;;t
a
_Sニ ) S

′毒l
yst
em

R・
at
L A
ct
i
on +

exponent ialgr owt ha nd goa ls eeking.Pos i


tivef ee dback caus ese xponent ia
l
growt h,andne ga t
ivef eedbac kcausesgoa l
-seeki ngbehavior(Figur e8-1 ).
Thes impl ests ys t
emt hatca nge nerat
et hesebe haviorsisthe丘r st
-order,l
inear
feedba cks ystem.Theoy de rofadyna mics ystem orl oopist henumbe rofstate
variables,ors tocks ,itcontains.Afir s
t10rdersys temc ontai
nsonl yones tock.Lin-
ears ystemsa r esys temsi nwhi chther ateequati onsarelinearcombi nat
ionsoft he
st
a t
eva riablesa nda nye xogenousi nputs.
Thet ermH linea r"hasapr eci
semea nlngi ndyna mi cs:inal inea rsystemt he
rateequa t
ions( thene ti
nf
lowst othes tocks)area lwaysawe i
ght e
ds um ofthes t
ate
variables(a nda nye 呆ogenousva ria
bl es,denotedUj):
dS/
dt= Ne
tInf
low= a
lSl+a
2S2+ ・・・+ a
nSn+bl
Ul+b2
U2+ ・・
・+bmUm (811)
wherethecoe
ffi
cie
ntsa
landb,a
recons
tant
s・Anyot
herf
ormf
ort
hene
tinf
lowsi
s
nonl
inear
.1

8.
2 Posm vEFEEDBAeKAND ExpoNENTE
ALGROWTH
Thes i
mplestf
eedba
cks ys
temisafir
st10rde
rpos i
tivefeedl
DaC
ki oop・lnafirst
-
ordersys
tem,t
herei
sonlyonesta
tevar
iable(st
ock),denotedherebyS・ Thest
ate
ofthesyst
em a
ccumula
tesi
tsne
tinf
lowra t
e;intur
n,thene ti
nf
lowde pendsonthe

l
Forexa
mp l
e,f
ormul
ati
onsfo
rthenet
inlO
f wsuc
ha sal*Sl*S2,al*Sl/
S2,OrMAX( 0,al*Sl)
a
real
lnonl
in
ear
.Theter
m" noli
nnear
"isoft
enus
edinoth
ersense
s,fo
re x
ampletodes
crb
i et
he
n
onchr
onol
ogl
Calna
rra
ti
vest
ruct
ureofno
v e
lss
uchasCort
azar
'SHopscot
ch・
Th ete
rmHn onl
in
earH
i
nth
esecont
ext
sact
ual
lymeans"nons
equ
e n
ti
al
"andhasnoth
ingtodowitht
hetechni
calmeanln
g
o
fli
near
lt
y.
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ruc
tures 26
5

st
ateofthes
yste
m( f
ornow,ass
umenoe xogenousi
nputs
).Inge
ner
al,t
hene
tin-
fowi
l sapos
sibl
ynonli
nea
rfunct
ionoft
hesta
teofthesyst
em:
S-I
NTEGRAL(
NetI
nfl
ow,
S(0)
) (
8-2)
Ne
tIn
low-f(
f S). (
8-3)

I
fthesys
temi
sli
nea
r,t
hene
tinf
low mus
tbedi
rec
tlypr
opor
tiona
ltot
hes
tat
eof
t
hesys
tem:
Ne
tInf
low-gS (
8-4)

wheret
heconst
ant蛋hasuni
tsof(
1/t
ime)a
ndr
epr
ese
ntst
he丘'
act
iona
lgr
owt
hra
te
oft
hestoc
k.2
Figure8- 2shows血es truct
ureofthissyst
em asacausaldi
agr ama ndal
soasa
se
tofe qua t
ions
. Asexamples,consi
dertheaccumulat
ionofinteresti
ncomei nt
oa
bankac countorthegrowthofapopul a
tion.Theprl
nClpa
la ndpr eva
ilingI
nter
est
ra
tede t
e rminetheinte
restpayme nt;popula
tionandthefracti
ona lnetbir
thrate
dete
ri net
m henetbir
thrat
e.3

Whatwil
lthebe havi
orofthes
ystem be?Sec
tion8.
2.1usesbasi
cca
lcul
ust
o
s
olvet
hedif
ferent
ialequat
ion;t
hesol
uti
oni st
heexpone
ntia
lfunct
ion
S(
t)-S(
0)e
xp(
gt) (
8-5)

whereS(0)ist
heval
ueofSa tt
heini
ti
alti
met- 0・Thes ta
teofthes
yst
em gr
ows
expone
ntial
lyfr
om i
tsi
nit
ialva
lueataconst
antf
rac
tiona
lrateofgpert
imeunit

8.
2.1 Anal
yti
cSoJut
ion紬!.the
Li
nearF室r
sトOrderSystem
Tosol
vethedif
ferent
iale
qua t
ionf
ort
hef
irs
t10r
derl
inea
rsys
tem,
dS/
dt-gS,f
irs
t
se
para
tevari
ables
,toobtain

(
8-6)
普 -gdt

Now,i
nte
gra
tebot
hsi
des

I
;-Igdt (
8-7)

t
oge
t
l
n( t+c
S)-g (
8-8
)

whe
reci
sac
ori
St
ant
.Ta
kir
lge
XPOr
ient
iai
sofbot
hsi
desgi
ves

2I
ntheg ene
r alcaseofamu l
tis
ta
tesyst
em,therat
esofchan
g e,dS/
dt,ar
eafun c
ti
o nf()ofth e

st
atevectorSan dan ye xog
enousvaia
r bl
esU:dS/dt-i (
S,U)・Inal i
nears
y s
tem,t
her at
e sare
l
inearcomb in
ationsoft hest
at
esandexogenou
sv ari
abl
es:d
S/dt-AS+BUwh er
eAa ndBa r
e
ma t
ric
esofc oefici
en t
s .
Forgoodtr
e a
tment
soflinea
rsyst
emtheo r
y,see,e
・g・
,Og a
ta( 1
99 7)an d
Ka no
r pp,Ma rgols
i,an dRosenbe
rg(1990)
.
3Repr
esentl
n gpop ula
tio
ngrowthasafir
sトor
d erpr
oces
sassume st
hereisnodela
yb etwe en
bi
rthandth eabil
it
yt or e
produc
e,ap o
orass
ump t
ionformamma ls,butr
easona
bleforma ny
unicel
ll
l
larando thersma l
lorga
nis
ms .
2
66 P
art
IIT
ool
sfo
rSy
st
ems
Thi
nki
ng

GURE8
FI -
2 Fi
r
sトor
der
,l
in
earp
osi
t
ivef
eedb
acks
yst
em:
Str
uct
urean
dex
ampl
es
Gener
alSt
ruct
ure

dS/
dt≡Netl
nfl
owRa
te≡gS

Examp一
es

Netl
nterestlncome
=lnterestRate★Principa一

Ne
tBirthRate
=Fracti
ona一Ne
tBi
rt
hRa
te★Popul
ati
on

S-C*
exp(
gt) (
8-9)
wherec
*isexp(
C).
Theval
ueofSatt
heini
tia
lti
me ,whenexp(
gt)-1,
isbyd
efi
-
ni
ti
onS(0)
,soc*muste
qualS(
0).
Subst
it
uti
onyiel
dseci
uat
ion(8-
5) 三

8.
2.2 Graph;
capSohj
tionoft
he
Li
nearF喜r
st-
OrderPosi
i;veFeedbackSyst
em
Youdono tne edcalc
ulustosolvetheequa t
ionforthefirst
-or
derli
nearsyst
em.
Youcanalsod educei
tsbehaviorgr
aphic
a l
ly・Fi
gu r
e8 -3showsathir
drepr
e s
enta
-
t
ionofthest
r uct
ureoft
hes yst
em: aphaseplot-ag raphshowlngthene
trateasa
f
uncti
onoft hes t
ateofthesyst
e m.Theg r
aphs howst ha
tthenetinf
lowrateisa
st
rai
ghtli
nes ta
rtl
ngattheorlg
lnWi t
hposit
iveslopeg.
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctures 26
7

GURE8
FI -
3 dS/ =
dt Netl
ntl
ow Rat=
e gS
Phaseplotfor
t
hef i
rst
-or
der,
l
inearposi
ti
ve

a
l
f
eedbacks yst
em

E
(
!
a∈!
t]N
t
t
Ol
Js
-
t
u〓aN
!un)
St
ateoft
heSys
tem(
uni
ts)
o
t\\
Unst
abl
e
Equi
hL
bri
um

Not etha tift hes t


a teoft hes ystemi sz e
r o,thene tinf
lowi sa l
soz ero. Ze rois
ane qui libriumoft hes yst
e m: nos avl ngS ,nOi nt ere sti
nc ome;nope ople, nobi rt
hs.
Howe ve r
,thee quili
briumi su nstabl e:a dda nyqua ntl
yt
t othes tocka ndt herewi l
l
nowbeas ma l
l,pos it
i vene tinf
low,i nc reaslngt hes tateoft hes ys t
em abi t.The
gr eat
e rs tat
eoft hes ys t
eml eadsnowt oas light l
ygr eaterne tinf
low a ndas t
il
l
largera dditiontot hes tock.Thes liht
g estde pa rturef rom t hee quil
ibriuml eadst o
furthe rmove menta wa yf romt hee qui l
ibr i
um, jus ta Saba llba l
anc ede xac t
lya tthe
topofahi ll,ifd ist
urbe devens light l
y ,wi llrol le verf asterawa y丘.om t heba lance
polnt .Thegr eaterthes tat
eoft hes ys te m,t hegr e ate
rt heneti nf
low:t hi sispr e-
ciselyt heme anl
ngOft hepos iti
vef eed ba c
kl oopc oupl ingthes tocka ndi tsne tin-
low.
f Int hege ner a
lc as ewhe rethepha s eplotofas tateva ri
ablec anbenonl ine ar
,
thes tateoft hesys temwi llgrowwhe ne verthene tr at
ei sani ncreasingfunc tionof
thes toc k.Ane qui l
ibriumi suns tabl ewhe ne ve rthes lopeoft hene tratea tthee qui-
libri
umpol nti spos it
ive.
Be causet her atee qua ti
oni nt hee xa mpl ei sline ar,thene tincrea s
er a t
egr ows
exa ctlyi npr opor ti
ont ot hes tat
eo fthes ystem. Eve ryt l
met hes tat
eoft hes ystem
doubl es ,sot oowi lli tsa bsoluter a teofi nc r e
as e.The refore,thet ra
je ct
or yOf
t
hes ys t
e mi nt i
mes howsa ne ver-inc rea sl
nga cc elerati
on. Figure8- 4s howst het -r
a
jectoryOft hef ir
s t-
o r
de rlinearpos itivef eedba cks ystemont hepha s eplota nda sa

ofthes yste
mis1uni t
.Thearr
owsa longthepha s
epl otshowt hatthef
lOwofthe
syste
mi sawayfrom t
heunst
ableequiliium pol
br nt.From anynonne gati
vest
art
l
lngpOlnt ,t
hest
ateofthesys
tem growsa tane ver-
ac c
elera
tlngr a
teaSitmoves
alongthel i
neNetInf
low -gS・4Thea cc
eler
ati
nggr owthi seasi
lyseeninthet
ime

4
Thesys
te
mf ssy
mme t
icf
r ornega
ti
veval
uesoft
hest
at
ev a
ia
r bl
e・I
fS(
0)<0,Swil
lb e
come
e
vermor
enegat
l
V eate
xp o
nen
tia
lra
tes
.Inmosts
yst
ems,h
owever
,t
hest
at
evar
ia
ble
sare r
est
ri
ct
ed
t
ononne
gat
iv
evalues(
ther
ecanbenonega
ti
vepopu
lat
io
ns).
26
8 Pa
rtI
I Tわol
sforSys
temsThi
nki
ng

GURE8
FI -
4 Exponen
ti
algr
owt
h:s
truc
tur
e(ph
asepl
ot
)andbehavi
or(
ti
mepl
ot
)
Thefr
act
ionalgr
owt
hrat
eg-0.7%/
ti
meuni
t
.lni
t
ial
stat
eoft
hes
yst
em -1uni
t
lPoi
ntsonpl
otshow
ever
ydoubli
ng(10t
imeper
i
ods
)
St
ruct
ure Behavi
or

tw
(sl

Ne lnflo
(a

!
L

u
n)u a
u!tJ選 u
n

lS ^ S aL
)J

5
1
V

(
L

un itJ
Ol
lu〓aN

l
t

st
i
m e)
iO

2
5
6
a le lS

2
8
1

0
128 256 512 1024 0 200 400 600 800 1000
Ti
me
St
ateofSyst
em (
uni
ts)

doma i
n.Thes l
opeoft hestatevaia
r bleateverypointisexa
ctl
ypr oport
iona
ltothe
quantl
tylnthes tock,andthes t
ateofthesystem doublesever
y1 00ti
mepe ri
ods
(Seesec
tion8.2.3).
Not
et ha
tc hanglngt
hef ract
ionalgr
owt hrat
ec hangest
heslopeofthelineNet
Inf
low-gSa ndthe re
for
et herateofgrowth,butnottheexponentials
hapeofthe
Curve.

8.
2.
3 ThePowerofPosi
ti
veFeedback:
DL
Rt
Jb軸 gTi
mes
Be
for
eco
nti
nul
ng,
tryt
hef
oll
owi
ngC
hal
lenge.

Paper『0日
dimg
Takeano rdinar
ysheeto fpa pe
r.Folditinha l
f・Foldthesheetinha l
fa gai
n. Thepa -
perissti
lllessthanhalfami ll
imeterthick.Ifyouwe r
et ofoldit40mor eti
mes ,
how thi
c kwoul dthepa pe rbe?Ifyouf oldeditat otalof1 00time s,how t hick
woulditbe?Gi veyouri ntuit
iveestimate,wi t
houtus i
ngaC al
culator.Gi veyour
95%uppe ra ndlowerc onfidenceboundsf oryoure sti
ma te
s(thatis,ar angeofe s -

ti
ma t
esyoua r
e95% s urei ncl
udesther ightanswe r
.Your95% c onfidencebo IJi
nd
me a
nsyoube li
evetherei sonlya5% c hancethec orre
c tanswerfallsout si
det he
upperandl owerboundsyougi ve)
・As kyourf ie
r ndsandf amil
yt otrythec hall
e nge
aswe l
l,notlngdownthe ira ns
we r
sa ndc onfi
denceba nds.

TheRul
eof70
Posi
ti
vefeedbac
kloopsar
ethemostpower
fulproces
sesi
ntheunive
rse.Thei
r
powerar
ise
sfromthefa
ctt
hatt
her
ateofi
ncr
easegrowsast
hest
ateoft
hes ys
tem
Cha
pte
r8 Cl
osl
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ruc
tures 269

grows .W he nthef racti


onalne tincreaser a
teisc onstant,posi
ti
vef eedbackl eadst o
expone ntialgrowt h.Expone ntialgr owthha sther emarkableprope rt
yt hatthes t
a t
e
ofthes ystem d oubl esi
naf i
xedpe riodoft i
me, noma tte
rhow la rgeitis.Int hee x -

ampl einFi gure8- 4,thes t


a t
eoft hes ystem doubl eseve ry100t i
mepe riods ・I t
takes1 00t imepe r
iodst ogrow f r
om t heiniti
a lvalueof1t o2uni tsa ndonl yl oo
ti
mepe riodst ogr ow from 1000t o20000rf rom 1bi lli
ont o2bi l
li
on・ Anyqua n -

ti
tytha tgr owsbypos i
tivefeedba c k,thatdoubl esinaf ixedpe riodoft ime,ge ts
veryla r
gea ft
erJus tafewdoubl ings .
You ca nrea dilyde t
erminet hedoubl i
ngt i
mef ora ny expone ntialgr owt h
process.Todos os olveequa t
ion( 815)forthei ntervaloftimet dtha tsat
isfiest he
equationwhent hes toc
khasr ea che dtwicei t
si nit
ialvalue:2S(0)- S( 0)exp( gtd).
Ther esulti s

t
d -1
n(2)
/g (
8-1
0)
whe
retdist
hedoubli
ngti
me.5Thena t
urall
ogof2- 0.6931… Roundingl
n(2)
t
o0.70andexpr
essl
ngthefr
act
ionalgrowthra
tei
npercentpe
rti
meperi
odgives
heRu
t leof70:
t
d -70/
(loo雷
). (
8-l
l)

Thusa ni nvest
me ntearning7%/ yeardoublesinval
uea f
ter1
0yea rs
・6Asshowni n
Figure4- 2,theaveragegr owthrateofr lGDPi
ea ntheUSove rthepast100years
hasbe e
n3. 4%/year,sothedoubl i
ngt lmei sr
oughl
y20yea rs.Thepast200years
havewi tnessed10doubl i
ngs,incr
easlngthesizeoftheUSeconomybyr oughl
ya
fact
orofonet housand( 210- 1024).

8
.2適 M岳
spe
ree
p色盲
oms⑳
菅EXp
⑳mem
骨ia
LEGr
⑳Wを
h
W hiletheRul eof70i ss i
mpl eandeas yt oa ppl
y,theimpl i
cationsofe xponential
growt ha redi ficulttogr aspint uit
ively.Wa genaar( 1978)a ndWa genaara nd
Saga ri
a( 1975)s tudi
ed pe ople'sa bili
tyt o extrapolat
ee xponentialgr owth
processes .Theyf oundpeopl egr osslyunderesti
ma t
edt herateofgr owth,tending
toextrapol at
elinearlyinst
eadofe xponential
ly.Thatis,wetendt oa ss
umeaqua n-
tl
tyI ncreasesbyt hes amea bsoluteamountpert imepe ri
od,whi lee xponential
growt hd oublesthequa nt
it
yl naf i
xedpe ri
odoft ime・Whe nthegr owthr at
ea nd
forecasthor i
zona r
es ma l
l,l
ineare xtrapolaiOni
t sar easonablea pproximati
ont o

5D i
vidi
nge q uat
ion(8-5
)t hro
u ghb yS( 0)yiel
ds2- e xp( gt
d).T ha ti
s ,t
h edoubli
ngtimeisin-
depen den
toft hein i
t
ils
a i
zeo fthes tock・Ta ki
n gthenatur
a llogo fbo ths i
de sanddivi
dingthrouh
g
bygg lV
eStd -1 n(2)
/g.
6 TheRu l
eo f70isb as
edo nth ea s
su mp t1
0nt hatt
heg r
o wthp roce ssisco ntnu
i ousinti
me ・I
n
t
hei nvestment examp l
e,t
hea ssump t
lOni sthatint
eresti
sc omp ou nde dco nti
ntlO
uSly・
Co mpounding
atdiscret
einterv a
lsreduc
esthee ffecti
v ey iel
da ndlengt
hen sthed ou b l
ingtlme Jnd i
scre
teti
me ,
equation(81
5 )n olongerhol
d s;i
n steadth estat
ev ari
abl
el Sgivenb yS( t)-S( 0)
(1+g/p)P
twh er
e
pisth ecomp oun di
ngp er
iod(fore xamp le・ p= 12f ormo nthl
yc ? mp o undingwh engistheinte
rest
ra
tep eryear).Th edoubli
ngt i
meo fthed iscret
etimep rocessisg lVenb yt d -l n
(2)/
(pl
n (
1十g /
p))

Si
nc eln(l+g /p)記g /
pfors mallg /p,theRu leof7 0rema i
nsチg ooda pprox i
plat
ionofdis
cret
e
t
imep osi
ti
vef ee d
backp r
ocessesa slon ga sthecomp oundingIn t
e r
v al i
srelatlVel
yshortcompared
t
oth ed ol
lbl
ingt lme.Forexamp le, aproc essgrowlngatar ateOf7%/ yearco mpoundedo n
lyan-
nuallydoublesin01 .24yearscomp aredto9 .
90y ear
swh enc omp ou n di
n gisc ont
inuo
u s(us
ingthe
exactv a
lueofl n(2)tocal
culatetd).Inth elimitaspぅ c o,(1+g /p)(pt)- ex p(gt
).
2
70 Pa
rtIT
I わo
lsf
orS
yst
emsTh
ink
ing

exponenti
a lgrowt h.Howe ver
,asthegrowthrateincreasesorthefわrecasthor
izon
lengthe
ns,thee rrorsbecomehuge,
Howt hickdi dyout hi
nkthesheetofpaperwoul dbea ft
erfoldingit42times?
Af te
r100t imes ?Mos tpe opl
eesti
ma tet
hepa perwi llbelessthaname tert
hick
(3.3feet
)e vena fter100fわlds.I
nf a
ct,af
ter42f ol
dst hepaperwoul dbe440, 000
kilometer
st hi
c k- mor ethanthedista
ncefrom theea rthtothemoon!Anda ft
er
100fol
ds,
thepaperwouldbeani
ncompr
ehe
nsi
blyl
mme
nSe850t
ril
li
ont
imest
he
dis
tanc
efr
om theear
thtothes
un!7
Theunde r
estima tionofe xponent ialgrowt hi sape rvas ivea ndr obus tphe nom-
enon. Wa ge naara ndcol lea guesf oundt hatt heunde restima tionwasr obus tt othe
pres ent at
ionoft heda taint abula rvs .graphi cf orm.Sur pr l
Slngl y,s howi ngmor e
da t
at e ndst owo rse nt
heunde restima tion,a ndt rainlngl nma the ma ticsdi dnothe lp
(Wa genaa ra ndTi mme r
s1 979) .
Thec ount erintuitivea ndi nsidi ousc ha r
a cterofe xpone ntialgr owt hca nbes een
bye xami nl ngl tove rdi ff
er entt i
mehor i
zons .Figur e81 5S howsapos itivef eedba ck
proces sgr owl nge XpOne nt iall
ya tacons tantr ateof0. 7%/ t
imepe riod,wi thf our
differe ntt i
mehor izons .Byt heRul eof70,t hedoubl ingt imet d- l oot imepe ri-
ods ・Ove rat imehor izonofone -te ntht hedoubl ingt lme,gr owt hi si mpe rceptible.
Ove rat imehor i
z onofonedoubl ingt ime,t hegr owt ha ppea rst obec los etol inear.
Ove r1 0doubl ings ,thea cc eleratlngC haracterofe xpone ntia lgr owt hi sc learlyvi s-
ible.Ove r1 00doubl ings,i tappea rst hatnot hingha ppe nsa tallunt ila bout90% of
thet imehaspa ssed. Ma nype opl e, exa minlngt hebe ha viorove rthel ongt lmehor i-
zon,c onc ludet ha tthe remus tha vebee nadr ama ticcha ngei nt hes truc t
ur eoft he
syst ema roundt ime9000.I nf ac t,thes amepr oc essofa c cumul a
tionpowe redby
pos iti
vef eedba cki sope ratlngt hr ough outthee ntirehi stor y,butonl yt hel astf e
w
doubl ingsa renot icea ble.
Ofc our s e,nor ealqua nt lt
yCa ngr owf ore ver.Be caus ee xpone ntialgr owt hdou-
blesi naf ixedt imei nterva l
,pos itivef eedba c kpr ocess esa ppr oac ht he irlimi ts
rapidlya ndof tenune xpec tedly.Meadowse ta l.(1 972, p. 29)i llus t
ra t
ewi tha nol d
Fre nchr iddl e:

Supposeyo uownapo ndo nwhi c


hawa t
erl
ilylSgr
O Wlng. Thel i
lyplantdoubles
insiz
ee ac
hda y.Ift
helil
ywe reall
owe dtogrowunchec ke d,itwouldcompl e
tely
coverthepondin3 0days,choki
ngo f
ftheotherfo
rmso flifeinthewa ter
.Fora
longtl
met heli
lyplantse
emss ma l
l,a
nds oyoudecideno ttowo r
rya boutcutt
lng
itbac
kunt i
litcover
shalfthepond.Onwha tdaywi l
ltha tbe ?Ont hetwenty-
ninth
day,ofcourse・
Yo uhaveoneda ytosaveyourpond・8

7
Eachf ol
dd oubl
esth ethi
c n e
k ssoft
he pap e
r・Atypicals
heetofp a
perisaboutO・1mmt hi
ck・
Afte
rtwof oldsit
is0 .
4mmt h ick;aft
erfivefo l
ds,j
u s
t3 .
2mm. After42doublin
g sthethi
ckness
hasi
n c
reasedb yafactorof242; 岩4・4tri
ili
on・ Mu lt
ipl
yingbytheinit
ialt
hicne
k s
so fO・1mma nd
conver
tlngtOkilo
me ter
sg ivesat hi
cne
k sso f4 40,
000k m.Afte
r100f ol
dst
het hicknesshasin-
cr
easedb yafactorof2100- 1 1
2 7xl O30
lMu lip
t l
yingb yth
einit
ialthi
ckness,
conv e
rtl
n gt
Ok i
lome-
te
rs,andd i
vid
ingb ytheme ane ar
th-s
olardistanceof93mi l
li
onmi les-1 49millio
nk mg lVeSa
t
hicne
k ssof852×1 012timestheme ansolard i
stance
-mo r
ethan1b i
ll
io
nl i
ght-
y ea
rs・Ofc o
u r
se,
youwo uldneedav erylargesh eetofpapertoc arr
ythee xpe
rimentthro
ugh.
8
Infact,t
helil
yp adwo u
ldb emi cros
c opicformu chofthe30d ays・
Ini
tiauytheli
lyc o
v er
sonly
93×1 0-8%o fthep ond'sar
e a・Itrea
che s1% o ftheareaolya
n f
tert
he2 3rdday.
271
000 9 0
00
寸 0
0 N 0
S

S
el

t1
2
S^S別朋 Oal

J
S^saL 0∂l
l1

Suun)Lual

sl! al
un)uJ
(

(
・㌧ 0





i 00L
p
1 JOH a∈!
00戸 = uO=! 1 p
to L Z uOZ!
JOH auJ
!1

S
1

el
t
0∂l2

0al
l1

11
J

l
t

SIsaL
S^s e
∼ 一
----i

al

al
un)uJ

un)uJ
\ ・
11 1 \

!
sl

sl
\ \

(
\ \
p
li = uO= 葛 H 望 巳.
i p
tL・
o Z uOZ!
JOH au !
1
.
(spo!
ada∈ !100LI a∈ 1
J !6u!
lqnOP)SaSCD ニe u!PO!
adeL
J u.L
t Ol
J% ト. Oal
eJ LltJOLBa∈t
VL 2SaL
17^qua^.I6SL
. S^SaL
∈al l
lJOal
t2
1Sau l
suoz.
JouaL
u!)t
uaJ
a⊆ P J
a^OL
ll
lV
LOLB b
t uauOdx山
2!
t 甲 9 uun DU

272 Pa
rtIT
I o
olsf
orS
yst
em s
Thl
nkl
ng

Asva r
iousli
mitsarea
pproached,nonlinear
it
iesa
lwayswe a
ke nthepos
iti
vel oops
andstrengt
henthenegat
ivef ee
dbacksunt i
ltheexpone
ntialgrowthhalts
.Thes e
nonl
ineareff
ectsa
reil
lus
tra
tedbya notherfamousst
oryaboutexponent
ialgrowth.
AstoldbyMe a
dowsetal.(1972,p.29) :
Thereisa noldPe rsianlegendaboutaclevercourt
ie
rwhop res
entedabe auti
ful
chess
bo ardtohiski nga n
dr eques
tedthatt
hek i
ngg lVehiminreturn1g r
a inof
ri
ceforth efi
r s
tsq uareoftheboard,2grai
nsf o
rthese c
onds quar
e,4g ra
insf ort
he
t
hird,ands oforth. Thekingreadi
lya g
reedando r
d e
redricetobeb ro
ughtf ro
m
hi
ss t
ores.Thef ou rthsqu
a r
eo ft
hec hes
sboardrequi
red8g rai
ns,thetenhs
t quare
t
ook51 2g rains,thef i
ft
eenhr
t equ
ired16,384,andthetwenty-f
ir
stsquarega vethe
court
ie
rmo rethanami ll
iongrai
nso fri
ce.Bythef o
rtie
thsquareami l
lionmi l
lio
n
r
icegrainsha dtobeb roughtfr
omt hestor
erooms.Theki n
g'Senti
rericesup pl
y
wasexh aust
edl on gbeforehereachedt
hes ixt
y-f
o ur
thsquare.
I
nfac
t,t
hetot
alquant
lt
yOfri
ceonal
l64squa
reswoul
dha
vec
ove
reda
llofmod-
e
rndayIr
antoadepthofmor
ethan5fe
et.

82.
5 Pr
. ocessPoi
nt:Over
comi
ngOver
conf
idence
Cons ide ra ga lnyoura ns we rst Ot hepa perf oldi ngc hallenge・Notonl ydope ople
unde res ti
ma tet het hicknes soft hepa pe r
,butt hec or recta ns we rsfa l
lout s
idet he i
r
95% c onf ide nc eboundsa lmos ta llt het i
me. Tha tis ,pe oplea regr oss l
yove rconf-i
de nti nt he irj udgme nts.
Ove rc onf ide nc ei soneoft hemos trobus tjudgme nt a
lbi a sesdoc ume ntedi nt he
psyc hol ogi ca ll it
e rature. Inac ar efulr e view,Sc ottPl ous( 1993)wr ites ,H Nopr ob-
lemi nj udgme nta ndde cis ionma kingl Smo repr eva lenta ndmo repot ent ial
lyc aト
astro phi ct ha nove rconf ide nc e. "
Ove rc onf ide nc eme anst hec onf ide ncebo undspe oplepr ovidea r oundt he ire s
-
tima teo fa nunknownqua nt itya ret oona rr ow,C a
uS lnga nune xpe cte dlyhi ghr at
e
ofi nc or rec tpr e di ctions .Li c ht ens teina ndFi s choff( 1977)f oundt ha tpe oplewe re
65% t o70% c onf identofbe ingr ighti na ns we rlngaVa rietyofque s ti
onswhe ni n
fac tthe ya ns we redc orre ctlya tonlya boutt hec ha nc era teof50%.Suc hr es ult
s
havebe e nr e pl ica t
e di nawi der angeoft asksa ndwi the xpe rtsa swe lla snovi c es.
Lic htens tein, Fi sc hof f,andPhi llips( 198 2)r evie we ds tudiest otalingne arly1 5, 000
judgme nt sa ndf oundt ha tpe opl e'S98% c onf idenc eboundsc ont aine dt hec orr ect
respons eo nl y68% oft het ime -a ne rr orrate1 6time sg rea t
e rthane xpe cted.
Ext e ns i
ves tudyoft her e leva nti ssuec ana ctuallywor s enove rconf i denc e. Os-
kamp( 1965)S howe dt ha tthemor ei nf orma ti
o npe opl er ece iveda bouta ni ssue , t
he
mor ec o nf ide ntt he ybe ca me - whi lea ccurac ydi dnoti mpr ove.Fi na nc ialinc en-
ti
vesdonotr e duc eove rconf i
de nc e: Ins omes tudi ess ub jectswe regi ve nt heo pt10n
ofbe tt
ingont he ira ns we rsa tt heoddst heye stima tedf orbe ingc or rect .The yc on-
sistentlyl os tmone y.
situa tionsi nwhi chpe opl e'sc onf idenc eboundsa rea ppr oxima telyc orrec tare
rare・ We a t
he rf or ec astersa ndpr ofes siona lc ardpl a ye rsarea mongt hef ewgr o ups
whos ej udgme nt sha vebe enf oundt obewe llc alibrated.The sea r ena rrowl y
bounde dc ont e xtswhe ret her e l
e va ntf a ct
or sa rewe llknown・ Thous andsofr epe-
ti
tionspr ovi def e edba c ke na bl ingt heme teor ologi sta ndga mbl ert ol ea r
nf rom
expe rie nc e. Thes ec ondi tionsdonothol df ormos tdyna mi ca l
lyc ompl e xs e t
tlng
S,
Ch
apt
er8 Cl
os
in
gth
eLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctu
res 273

inc ludi ngj udg me nt sa boutt hel ike lybe ha vioroff eed ba cks yste ms :t heca us al
s truc tur e,r el eva ntva ria bles ,a ndpa ra me tersa rehi ghl yunc e rt
a ina ndl arge lyun-
known( s eec hapt er1 ).Inmos tsoc i
a la ndbus ine sssituationst het imede laysa res o
longt he r ei sl i
ttleornoc ha nc et ol ea rnf rom e xpe ri
e nce;byt het imef eedba cki s
a va ilabl ei twi llbet ool atet ot akee fe ctivea ction・Ma nyl nVe StOr Sa ndmone y
ma na ge rsdur ingt hegr e atbul lma rke tsoft he1 920sa nd1 980S -90sne ve re xpe ri-
e nc edama rke tc rasha ndunde re stima tedt hel ike l
ihoodofdec lini ngs ha repr ic es.
Andf o ri s suess uc ha sgl oba lc lima tec ha nget hewor ldmus ta doptpol i ciesr e-
ga r dinge mi ssionsofgr ee nhous ega sesde cade sbe f
or et hef ulli mpa c tofhuma n
a ctivit yOngl oba lc lima t ewi llbeknown.Ove rconf idenc eme ansyouwi llpr oba -
bl ybuyt ool ittlei ns ura nc ea nda rel ike lytowa keuponeda yt of indyouha vei n-
suf fic ientc ove rage・Be f oret heCha lle nge re xplos ionNASAe stima tedt her iskof
c ata strophi cl au nc hf ai
lur ea t1i n1 00, 000・9
Asa ni llustra tiont ha te xpe rt
sa ref a rfromi mmunet oo ve rconf ide nc e ,c ons ide r
thede ba teove rgl oba lwa rmi ng。Thee conomi s tWi lliam Nor dha us( 1994)c on-
duc tedas ur veyofdi stingui she de xpe rtsongl o balc lima tec ha nget oa sses st he ir
vi ewso nt hel i
k elye conomi ce fe c tsofgl oba lwa rml ng. Nor dha usa ske dt hepa ne l
toe stima tet hel os sofgr os swor ldpr oduc t( GWP)Ca us edbyva riousa mount sof
wa rml ng. Ther es ultss howe dahugegul fbe twe ent hees tima tesoft hes c ienti sts
c ompa re dt ot hee conomi sts・Sc ient istse st
ima tedt hepr oba bi l
ityofaH high-
c ons e que nc ee ve nt "( ac at astrophi cc hangei nc lima tec ut t
ingGWPby25% or
mo r e)a s20t o3 0t imesmor elike lyt ha nt hee c onomi stsdi d. Estima tesoft hemos t
like lyr ed uc tioni nGWPwe res i
mi larlybi moda l,Wi t
hs c ientistsge ne ra l
lye stima t-
1ngl ar gei mpa c tsa nde c onomi stsge ne r al
lye stima t
lngS ma l
lore ve npos itivei m-
pa c tsofwa rml ngOnt hegl oba le c onomy.Noo neknowswhi chgr oupl Sc orre ct.
Wha ti ss triking,howe ve r,i st hes ma llrangeofunc e rt
a intye ache xpe rta llowe d.
Ea c hpr ovi de d90% c onf ide nc eba ndsa roundt heirbe ste stima tes ,ye ti nma ny
ca se st he ser ange swe res os ma llthe ye xc lude dt hema jor ityOft heot he re xpe r ts'
vi ews .Ec onom is ts ,whot ende dt opr edi ctsma l
le fect s,tende dt oha vet hena rrow-
es tc onf i denc eba nds . Onee conomi stwr ote," Iti simpos siblet oc ont empl a tewha t
soc ietywi llbel ikeac e ntur yf rom nowa ste c
hnol ogyc ha nges "ye te st i
ma t edt ha t
a30 Cr isei ngl oba lme a nt empe ra t
ur eby2090woul dpr oduc eac hangei nGWP
rangi ngf rom -2%t o+1 %, Oneoft hes ma llestr ange sof feredbya nyr es ponde nt.
Ove rc oml ngOVe r COnf ide nc er e qui resg r e
a terhumi liya
t boutt hel i mi tsofo ur
ex pe rtise.Se ve ralt e chni que sc anhe lp.Li stallt her e asonsyouropl ni onc oul dbe
wr ong・ Tr yt oi de nt ifyt hei mpl icita ssumpt 10nSOfyo urme ntalmode la ndc ons ide r
howt heo ut comemi ghtc ha ngei fdi fe renta s
sumpt ionsWe r
eus ed. Be ca us ei de n-
tifyingt hehi dd enbi a sesi nourownme ntalmode lsisdi fficult, i
ti se spe ciallyva lu-
abl et os o licitthej udgme nt sa ndopi nionso fadi verseg roupofpe opl e,es pe cially
thos ewi ho
t ppos itevi ews . Yourc riticswi llus ua ll
ybef armor ee ffec tivei nhe lpl
lngyouC a l
ibr atea ndi mpr oveyourj udgme ntt ha nyour丘. ユe nds -s ee kouta ndwe ト
comet he irvi e ws . Yous houl dbees pe cia l
lys uspe ctofs tateme ntst ha ts ome thi ngl S
abs ol ut elyc e rt
a in,i ne vi tabl e,wi thoutdoubt ,o raonei nami llionc ha nc e,e spe -
cia llyi ft hes it
ua tioni nvol veshuma nbe ha viorori fpe opl e'sj udg me ntsr equl re

9
ofcou
rse
,NASA'
sest
i
mateco
uldha
vebee
ncor
rec
tan
dtheCh
all
eng
erdi
sas
te
r ,
Jus
t
e
xtr
aor
di
nar
il
ybadl
uck
.Whil
elo
glCa
ll
ypos
si
ble
,Ca
ref
uls
tu
die
soft
hedi
sas
te
rb i
eletha
tvi
ew.
274 P
ar IT
tI o
olsf
orS
yst
em sTh
ink
ing

me nt
a ls i
mul ationofdyna mica l
lyc omplexs ys
tems ・Whe nas sessl
ngt hec onfi
-
dencei ntervalspr ovidedbyf orma lmode lsorsta
tis
ticalanalys
isofda t
a,reme m-
bertha tthec onf i
de nceboundspr ovidedbys tat
ist
icalmode lsme a
sureonlyt he
uncertaintyduet os a
mpl i
nge rror,andnotthatduetos pecif
icat
ione rror(er
rorsin
themode lbounda rya ndinthema intai
nedhypothes esofthes t
a t
ist
icalme t
hod).
Thesel att
ers ource soferr
orar etyplCall
ymuc hlargerthanuncertaint
yduet os am-
pli
nge rror・Whe nf ormalmode l
sa reavail
able,c
onduc textensi
ves ensit
ivi
tytests
,
notonlyoft her esponsetopara me t
ricuncert
aint
ybuta lsotounce r
taintyaboutthe
mode lbounda ry,feedbackstruc t
ure,andotherstr
ucturla
a ssumpt l
OnS .

8.
3 NEGATI
VEFEEDBACKAND ExpoNENTI
ALDECAY
Firs
tl0rderlinearpos it
ivef eedbacksystemsge nera
teexponenti
algr owth.First
-
ordernega t
ivef e
edba cks ys
temsge ner
ategoa l
-see
kingbehavi
or.Whe nthes yste
m
isli
nea r
,thebe haviorispur eexponenti
alde ca
y.
Thef eedba c
ks tructurere s
ponsi
blef orexponenti
aldecayisshowni nFi g-
ure8-6.s e
A xamples,cons i
derthedeathrateofapopulati
onorthede prec
iationof
anasse t
.Inbot hcases ,
thene toutlowi
f sproport
ionalt
othesizeofthes t
ock. The
equationfort henetrateofc hangeofthes toc
ki s
Ne
tIn
now--Ne
tOu
tlo
f w--d
S (
811
2)
wheredist hefracti
ona ldecayr ate(itsunit
sare1 /t
ime)ATherecipr
oc a
lofthefra
c-
t
ionalde
ca yr ateisthea veragel i
fetimeofuni tsinthestock(seechapter11ondel
l
aysforapr oof
) .
Tode duc ethebe havioroft heliner ,f
i
arst
10rdernegati
vefe e
dbacksystemnote
t
hatequation( 8-12)i sthesa mea sequa t
ion(8-4)e xceptthatt
hene gati
veofthe
f
ract
ionalde cayrater eplac
est hefra ct
ionalnetincreas
er at
e.Thesoluti
oni st
her
e-
f
oreglVenbyt hes a
mee xpone ntialfuncti
on,wi th-dr eplaci
ngg:
S(
t)-S(
0)e
xp(
-dt
) (
8-13)

Fi gure8- 7s howst hepha sepl otfo rthef irs


t10rderline arne gati
vel oo ps ys tem.The
ne tr at
eofc ha ngeoft hes tocki snowas trai
ghtl i
newi thne gatives lope-d. Asbe-
for e,thepoi ntS-0i sane quilibrium: whe retherea renope opl e,the rec anbeno
de aths; whe ntheva l
ueofa na sse thasde cl
inedt oz ero,nof ur
the rde prec iat
ioncan
bet aken Unl i
ket hepos itivef ee dbackc ase,thee qui l
ibr i
um i ss t
a ble. Increas
lng
thes ta
teoft hes ystemi ncr e
a sest hede cayr ate,movl ngt hes ys t
em ba c ktoward
ze ro.As yst
e m wi t
has t
a blee qui li
briumi slikea nor anger est
lnga tthebot t
om of
abowl .Ifyoupus ht heor angeupt hes ideoft hebowla ndr eleasei t,itr ol
lsback
downunt i
litc omest oresta ga l
na tthebot t
om.De viationsf rom t hee qu1 11
Drl
um
ares el
f-correcting.
Figur e8-8S howst hedyna mi csoft hes ystemo nbot ht hepha s
epl ota ndinthe
timedoma i
n. The丘. acti
ona lde ca yr ateint hee xa mpl eis5%/ timepe riod,a ndthe
initialstateoft hes ystemi s1 00uni t
s・I niti
ally,thede c ayr at
ei s-5uni ts/ti
mepe -
riod・Thede ca yr a
tei sdi r
e ctlypr opor tionalt othes tateoft hes ys t
e m,s oasthe
stateoft hes ystemde cli
ne s,sot oodoe st hede cayr at
e. Thef lowo fthes ys t
em,de-
not edbya rr
owsi nthepha sepl ot, i
sa l
wa ystowa rdthes t
ablee quilibrium. Thedots
ont hepha s
epl ots howt hel oc ationoft hes ys t
eme ve ry1 0timeuni ts.Not ehow
Cha
pte
r8 Cl
osi
ngt
heLoo
p:DyI
-a
mic
sofSi
mpl
eSt
ruc
tur
es 275

GURE8
Ft -
6 Gener
alSt
ruct
ure
Fir
sトorderl
inear
negat
ivefeedback:
str
uct
ureand Netl
n刑owRate
examples =-NetOut e=-dS
朋ow Rat

d
Fract
ional
DecayRate

Exampl
es

Depr
eci
ati
onRat e
=BookValue/AssetLi
fet
ime

GURE8
FI -
7 Netl
ntl e=-NetOut
ow Rat tlow Rat
e ≡-
dS
Phasep一otfor
exponenti
aldecay
via‖nearnegati
ve
feedback
a
tt
(
0
2
a
t
]きOl
u!
tJ
st!
IuJl
un)
aN
276 Pa
rtIT
I わ
olsf
orS
yst
emsTh
ink
ing

GURE8
FI -
8 Exponent
ial
dec
ay:st
ruc
tur
e(phas
eplot)andbehavi
or(
ti
meplot
)
Thef
rac
ti
onal
decayrat
ed-5%/ t
imeuni
t.I
ni
ti
alst
ateofthesys
tem -100uni
ts.
St
ruct
ure Behavi
or

(sl!
S
tat
eoHheSys
te
m

Ne〓
(a

(l
ef
tsca
le
)

u
n)uJa
!

o (uコ
IJSl!

n fl w
l
un

S^S
5
0
)N

5
OL

OL
[

J
i

l10
u

i
tsJti

m e)
a
N

a lt
2tS
Netl
nf
l
ow
(
r
igh
tsca
le
)
0 20 40 60 80 100 20 40 60
S
tat
eofS
yst
em(
uni
t
s) Ti
me

thea djustme ntisrapi da tfirstandf all


sove rtime. Thes tat
eo fthes ystemfallsata
dimi nishingr ateasi tappr oache sz er
o・
Thee xpone ntia
lde cays tructureisas pe cialcaseoft hef irst10rde rl
inearnega -

tivef eedbacks ys t
em. Asdi scus sedinc ha pter4,a llne gativef e edba ckloopsha ve
goa ls Jnt hec a
seofe xpone nt i
alde cay,suc ha sthede athra tea ndde preci
ationex-
ampl es,thegoa lisi mpl icita nde qua ltoz e
roJnge ne ral,howe ver,thegoa lsof
ne ga ti
vel oopsa renotz eroa nds houldbema dee xpl i
cit.Figur e8- 9s howsthege n-
era ls t
uc
r turef orthef i
r st
10rde rlinearne ga t
ivef eedba c ks ystem wi tha nexplici
t
goa l. Exampl esincludet hepr ocessbywhi chaf ir
ma dj ustsitsi nve ntoryorwor k-
forc et othede siredl evel.Pos s
iblede laysi nc hangi ngPr oduc tiono rhiri
ngne w
wor kersa reI gnored.I ncludings uchde la yswoul da dda ddi tiona ls t
ockst othe
mode l.
Inthege neralca se,thec oITeCtivea c
tionde termi ningt hene tinflowt othes ta
te
oft hes ys te
mi sapos si
bl ynonl inearfunc tionoft hes tateoft hes ys tem,S,a ndthe
des ireds tat
eoft hes ystem,S*:
Ne
tIn
lo
f w-i
(S,
SX)
. (
8-1
4)
Thesimples
tfor
mulat
ion,howe
ver,i
sfort
hecorr
ect
iveact
iontobeac onst
ant
fr
act
ionperti
meper
iodofthedi
scr
epanc
ybetwe
enthedes
ire
da ndac
tua
ls t
ateof
t
hesyste
m:
Ne
tln
flo
w -Di
scr
epa
ncy
,/
AT-(
S*-S)
,
/AT (
8-1
5)
whe rethepa rameterATi sknowna hea
st djust
me nttimeort i
mec ons t
antforthe
loop.Not etheunitsofe quati
on(8-1 5)
:thenetinf
lowha sdimens ionsofunits/
ime
t
period・Thedi scre
pa ncybe t
we e
nt hedes i
redanda ct
ua lst
ateoft hesys t
emha sdi一
me nsionsofuni t
sIFo rexample,ifthedes i
redinventoryofaf i
rmi s1 00unitsand
currentinventorylSOnly60uni ts
,thedi s
crepancyis40uni ts.
Thea djustmenttime
representshowqui cklythefirmtriestoc orr
ectthes hort
fall
:ift hefirms eeksto
correcttheshortfa
llquickly,t
hea djust
me ntti
mewo uldbes mall.Fore xample, t
he
fir
mma ys ett
hea djustmenttimetoAT- 1we ek,me anlngthatthe ywo uldcorrect
Cha
pte
r8 Cl
osi
ngt
heLo
op:
Dyna
mic
sofSi
mpl
eSt
mct
ure
s 277

GURE81
Fl 9 Fi
r
sトor
derl
i
nearnega
ti
vef
eedbacks
yst
emwi
t
hexpl
i
citgoal
s
Gener
alSt
ruct
ure

S★
Desi
redSt
ateof
t
heSyst
em

dS/
dt≡Netln¶owRat e
Adust
mentTi
me =Discrepancy
/AT
=(
S -S)★/AT

Examp一
es

Desir
ed
l
nvent
ory
hvent
ory

W -
Producti
onRate
」 警I


Adust
mentTi me 1
nvent
ory nventoryShortf
aH/
AT
Short
fal
l + (
Desiredlnvent
ory-1nvent
ory)
/AT
・=
--
I-
I -:I
_=
:

Desi
red
LaborForce
Ne
tHi
ri
ng

NetHi
ri
ngRate
A s
dutmentTi
me Labor一〆 --
- =LaborShort
fal
l
/AT
・e
f Ti
m.u
:a
Short
f l +
al =(Desi
redLabo卜 Labor
)/
AT

t
hei nve ntor
ya taninit
ialr
ateof40uni t
s/week.Beingmor eca utiousa nds et
ting
AT- 2We ekswo uldenta
ilani ni
tia
lne tinf
low of20uni ts/we ek,a nda ne ven
mo r
ea ggres
sivefi
rmmi ghtsetAT-0. 5we eks,l
eadingtoa ninitialne tinf
lowof
i
nve ntoryof8 0units
/week.Ofcourse,thesecorr
ect
ivea ct
ionsc ausethei nventory
shortfallt
odi mini
sh,reducingthene tinf
low overt i
meunt ilthedi sc repanc ylS
eli
mi nated.Thediscre
pancyc a
nbene ga t
ive,aswhe nther
eise xc e
s sinve ntory;ln
t
hisc asethene ti
nf
lowi snegati
vea ndthes t
ateofthes ys
temf alls
.
278 Pa
rtI
I n)
Olsf
orSys
tem sThi
nki
ng

Ther eciprocalofthea d
jus t
me nttimeha sunitsofl /ti
mea ndi se quival
entt o
tef
h ract
iona ladjustmentr at
e, Corres
pondi ngt othefrac t
ionalde cayr ateinthee x-
ponentia
lde cayc ase.Thepha seplotf orthes ystem( Figure8- 10)s howst hatt he
netinf
lowr atetot hestat
eoft hesys t
emi sas t
raightlinewi t
hs lope( I1 /
AT)a nd
equals0whe nS-S* ・Thebe havioroft hene gativeloo pwi t
ha ne xplici
tgoa lis
als
oe xpone nt i
alde cay,buti nsteadofde caylngt OZ ero,thes tateoft hesystem
reac
he seq uili
briumwhe nS-S* ・
Ifthei nitialst
a t
eoft hes ystemi slesstha nthedes iredstate,t
hene tinf
lowi s
posi
tivea ndt hes t
ateofthes ystemi ncreases,atadi minishingra t
e, untilS-S* ・If
thestat
eoft hes yste
mi si nit
iallygreaterthant hegoa l,thene tinf
lowi snegati
ve
andthes tateo fthesystemf alls,atadimi nishingr at
e,unt i
litequa lsthegoa l.The
lowoft
f hes ys t
emi sa l
wa yst owa rdthes ta
bl eequili
br iumpoi nta tS-S*( Fi g-
ures-ll).

FIGURE8-
Phas eplo
10
tfor
Netl
nfl e=-NetOut
ow Rat f一ow Rat
e =(S★-S)/AT
fi
rsトorder一i
near
negati
vef eedback
systemwi th
expll
Citgoal
a ]きOl
let
(
a
J∈!
0
s t
-u〓aN
l!
un)

FIGURE8- ll
Exponen t
i
al
appr oachtoagoal
Thegoal i
sl oo
units.Theupper
curvebegl nSWit
h
S(0)-200;t he
l
owercur vebegl
nS
wit
hS( 0)-0. The
adjus t
men tti
me
i
nbot hcasesis
60 80 100
20t i
meuni ts.
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctu
res 279

8.
3.
1 Ti
meCon
stan
tsa
ndHa
tトLi
ves
Justasexponent
ialgrowthdouble
sthestat
eofthesyst
emi naf
ixedperi
odofti
me,
exponentia
ldecayc utsthequant
ltyremainl
ngbyha lfi
naf i
xedpe r
iodofti
me.
Theha l
f-l
ifeofane xponent
ialdecayproc
essiscal
culat
edinthesamefashi
onas
t
hedoubl i
ngtime. Thesolut
iontoequat
ion(8-15)i
s
S(
t)-Sx-(
S r - S(
0))
exp(
-t/
AT) (
8-1
6)
Inequation(8-16)S*-S( 0)istheinit
ialgapbe tweenthede si
reda ndactualsta
tes
ofthes ystem.Thet er
me xp( -t/AT)de caysf r
om 1t o0a sti
mei ncre
a s
es;itis
thefract
ionoft heini
tialgapbe twe endesireda ndactualstat
esr e
ma inlngata ny
timet・Thepr oduct(S S( 0)
*)exp(
- -tAT)i
/ sthe r
efor
et hecurrentgapr emaining
betweent hedesir
e da
nda c t
ua lstat
es.Whe nthet erme xp(-t/AT)ha sde c
ayedt o
zerothes t
ateofthesyst
e me qua lst
hegoa l(Figure8-12).
Theha l
f-l
if
ei sgl
Venbyt heva l
ueoft i
me ,th,Whichs a
tisf
ies
O.
5-e
xp(
-th
/AT)-e
xp(
-dt
) (
8-1
7)
whe
ret
he虫.
act
iona
lde
cayr
ated- 1
/AT.
Sol
vingf
ort
hyi
elds
h=ATl
t n(2
)-1
n(2
)/d2
;0.
70AT-7
0/(
100d
) (
8-1
8)
Theha l
f-l
ifeisgl Venbyt hes ameRul eof70c ha ract
e rizinge xpone ntialg r owt h
Equi va l
ently,theha lf
llifeisgive nby70% oft hea d
jus tme ntt i
me. 1
0
Ea cht i
mepe riode qua ltoAT, t
hega prema iningf a l
lst oe xp( -AT/ AT)-37%
ofi tsinit
ialva lue,and1-e xp(-AT/ AT)-63% oft hega pisco rrecte d.Whyi sn't
thee ntirega pc orr
e c
teda f
teronet i
mec onstantha spa s s
e d?Fr o me qua tion( 811 5)
thei nit
ilr
a ateo fchangeoft hes tateofthesys temi s(S*-S( 0) )
/ AT, tha tis, thei ni-
tialga pdivide dbyt hea dj
us t
me ntt i
me. Ifthei nitialra teofa djus t
me ntr ema ine d
cons tant,t
hee n ti
rega pwo uldbee li
minateda fterATt imeuni t
s( no tet hatt het a n-
ge nttothes tat
eo fthes ys t
ema tt ime0j ustelimi na t
est hega pa ftero nea dj us t
me nt
time;s eeFi gure8- 12).Howe ve r,thenetrateofc hangeoft hes tateoft hes ys t
e m
doe snotr ema inc onstant・Ast hes t
ateofthes ys tema ppr oac he sthegoa l,thega p
rema i
ningf all
s, a
nds ot oodoe st hec or
recti
vea ction.Thene gativef e edba c kg ra d-
ua ll
yr educest hea dj
ustme ntr atea sthegoali sa pproa che d.
Thet a
bl eatthebot tomofFi gur e8112showst hef r actionoft hega pr ema ining
fordi ffer
entmul ti
plesoft hea djus t
me ntti
me. Af teronea dj
us tme ntt ime,63% of
thei nit
ialga pha sbeenc orrect
ed・ Af t
ertwoa d
j ustme ntt imes ,thes tateoft hes ys -
tem ha smove d86% oft hewa yt othegoa l
.Af te rthreea djustme ntt i
mes ,t hea d-
justme ntis95% c ompl e t
e.Te chni call
y,t
hega pI Sne ve rfullyc orrec ted;t he rei s
lwa
a yss omes ma l
lfractionoft hega prema inlnga tanyf init
et i
me. Howe ve r,for
llpr
a act
icalpur posesa djustme nti scompletea f t
e rthre etof oura djus tme ntt i
me s
havepa ssed・11

10
Taki
nglog
sofbot
hside
sgivesl
n(0
.5)--th/
ATo rt
h- ln (
0.
5)*AT-l n
(2)*AT.
ll
Afte
rfo
uradj
ust
mentt
imes he
,t gapremai
nl
nglSj
u s
t2%,aqua
ntl
yo
t fte
nsmauert
hant
he
a
ccura
cywit
hwh i
chth
esta
teofthes
yst
emc a
nbeme a
sured
.Cont
rol
engl
nee
rSS
peakofasy
ste
m's
s
ett
li
ngti
me,def
in
edasth
etimerequ
ir
edforasys
te
m,a f
te
rasho
ck,t
oset
tl
ewit
hi
nas ma
l1er
p -
c
entag
eofit
sequi
li
br
iumval
u e
.
280 Pa
rtI
I Tわol
sfb∫Sys
temsThi
nki
ng

GURE8
Fr -
12 Rel
ati
onshi
pbet
weent
imeconst
antandt
hef
ract
ionoft
hegapr
emai
ning

Rat
eequat
ionf
orf
irstor
derl
inearnegat
ivel
oopsyst
em:
Netl
nfl e≡-NetOut
ow Rat tl e= (
ow Rat S★-S)
/AT

Anal
yti
cSol
uti
on:
S(
t) S ' - (
S'-S(
0)) ' exp(
-I/
AT)

i 電 =i
= : i
≡ =i

Desi
red Fract
ionof
St
ateot l
nit
ial
St
ateof . l
nitia
lGap
t
heSystem Gap
t
heSystem Rem ai
ni
ng

t
St
ateot
heSystem
Desi
St
at
red
eof
ヽ一 一
一ヽ′
.. .
.
..
..
.
..
..

t
heSyst
em GapRemai
ning
1
0
6
u!
uE

0
8
∈a
t !
?

l 1-exT-1/AT,
Jdt

p (
0
6
29一
E2
!l

4
0
!
ul-
OuO!
0
2
)3
t2

ヽ p(
「1′
AT,
0
Jj

exp(
1-ex 2
(-
l
A2/
T
A)
T
- ):-- - - 1
-- 二-exp
二: l
1AT 2AT
Ti
me(
mul
ti
plesofAT)

Fr
act
ionofl
niti
alGap Fr
act
ionofIni
ti
alGap
Remai
ning Corr
ected
0TTTTT

・1 0 0 0 0 0
0 3 1.0 0 0
074520

))))ー)

00 0 0 0 0
06 8 9 9 9
03 7 5 8 9
0
Pn
eeeeee
XXXXXX

二二二二二二

二二 二 二 二 二
一(

-exp(
-0)
AAAAA

i
︻(
LP P P P

1-exp(
-1)
2345

2
l(

1-exp(
-2)
3
lー

1-exp(
-3)
4
l(

1-exp(
-4)
3
5

7
l

1-exp(
-5)
Ch
apt
er8 Cl
os
in
gth
eLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctu
res 2
81

Goaト
Seek
ingb
eha
vior
Conside
rthelaborfor
cestr
uc t
ureinFigure819.As
s umethenethir
ingratefora
fi
rmispr o
port
ionalt
othegapbe t
we e
nt hedesi
redanda c
tua
lwo r
kforce・
Wi t
ho ut
usl
ngac omputerOrCa
lcul
ato
r ,
Sket
chthebe ha
vioro
ft heworkf
orc
ea ndnethi
r i
ng
ra
teforthefol
lowlngSi
tua
tions・

i.Thede
sir
edwo
rkf
orc
einc
rea
sesf
rom1
000t
o20
00a
twe
ek4,
the
nst
eps
downto150
0atwee
k1 2(
Fig
ure8-1
3).Ass
umetheworkf
orc
eadj
ustment
ti
meAT-4We eksandt
heact
ualwor
kfbr
ceini
ti
all
yeq
ualst
hedes
ir
e d
workf
orc
e.
2.Re
peats
tep1f
ort
hec
asewhe
ret
hel
abo
rfo
rcea
djus
tme
ntt
imeAT-
2wee
ks.
3.Ske
tcht
hewor
kfo
rceandnethi
ri
ngrat
efo
rtheca
sewheret
hedes
ire
d
wor
kfor
cei
ncr
eas
esli
near
lybegi
nni
nginweek4(Fi
gur
e8 -
14)
・Ass
umet
he

Dl
esi
re
ldLa
lborF
】or
cel

0 2 4 6 8 1
0 1
2 1
4 1
6 1
8 20 22 24
a
l
q
(aa
et]6
N
V

0
HlaNu
o a
!)

ad) ld
!

0 2 4 6 8 1
0 1
2 1
4 1
6 1
8 20 22 24
Ti
me(
week
s)
2
82 P
art
IIT
ool
sfo
rSy
stem sTh
ink
ing

l
abo
rforc
eadjust
mentt
imeAT-4we eks
.Doest
hewor
kfor
cee
vent
ual
ly
e
qualt
hedes
iredworkf
orc
e?Whyorwhynot
?

Desi
redL F
laborFoie

0 2 4 6 8 10 1
2 1
4 1
6 18 20 22 24
a]
(
qaaき o )
t
e tB
uH N

0
P
!) !

ld
ad
l
a

0 2 4 6 8 1
0 1
2 1
4 16 18 20 22 24
Tj
me(
weeks)

8.
格 M uL
7日PkE-
』00PSysTEMS
Thedis
cussi
onuptonowt reat
edpos i
ti
veandnegat
ivefeedbackinis
ola
tion.Wha t
ist
hebehaviorofafir
st-
ordersyste
m whe nthene
trateofc hangeisaf
fe c
tedby
bot
htypesofloop?Considert
hee xampleofapopulat
ion(Figure8-
2).Di s
aggre

gat
ethenetbirt
hr a
teintoabirthrateBRa ndade at
hr at
eDR.Thene trat
eof
cha
ngeforthesyst
emi st
hen
Po
pul
at
ion-I
NTEGRAL(
NetBi
rt
hRa
te,
Pop
ula
ti
on(
0))
Ne
tBi
rt
hRa
te-BR-DR
Cons
idert
heli
nearc
asewheret
hefra
c t
iona
lbi
rt
hra
tei
sacons
tant
,denot
edb,a
nd
t
hefr
a c
tio
naldea
thrat
eisa
lsocons
tant,de
not
edd.
Thene
tbirt
hrateist
hen
Ne
tBi
rt
hRa
te-b
p-d
P-(
b-d
)P (
8-21
)
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
uc
r t
ures 283

Fi
gure8-15Showst hephaseplotfort
hesystem・ Onlythreebehavi
orsarepos-
s
ibl
e.Iftheenvironmentcont ai
nsabundantresour
ces ,bir
thswi l
lexceeddeaths
b>d)
( ,andthepopulationgrowsexponenti
all
ywi t
houtl i
mit・Alt
e mat
ivel
y,bi
rths
a
nddea t
hsmi ghtexactl
yof fs
eteachother(b- d),a ndpopul a
tionisinequil
ib-
r
ium.Final
ly,t
hee nvi
ronme ntmightbesoharshthatdeathsexceedbirhs(
t bくd) ,

FIGURE8・ 15 St
ruct
ure(
phasepl
ot) > Behavi
or(
tl
medomai
n)
Alinearf i
rst
-
orders yst
em b>d b
Sal

cangener at
e
Bi
rthRa
te 1
et

onlygrowt h,
JL

equil
ibrium, NetBi
rt
hRat
e
Jl
ea凸 PueL

ordec ay.
l b-
d
O
JtJ
l!g

Popu一
ati
on 0 Ti
me
Sal
etjL
Jl
t2
a凸 PueL
O
Jt!
g

Popul
ati
on Ti
me

Exponent
ialDecay
Sa
lt
=t

Bi
rthRa
te
j LJl
E
a
!
O
C
I up J
P

NetBi
rthRat
e
L亡!g

Popul
ati
on
28
4 Pa
rtI
I n)
Ol
sfo
rSys
tem sTh
ink
ing

a ndpo pul atio nde c li


ne se x pone nt iallyt oz e ro.Be c aus et hes ys temi sl ine a r,t he
fr actiona lne tbi rthr a tei sac ons tant ,inde pe nde nto ft hes i
z ec ・ft hepo pul a tion,
丘X edf わra ll timeonc et heva lue so fba ndda rec hos e n・ Thebe ha vio roft hes ys tem
ist hes um,o rs upe rpos ition,oft hebe ha v iorsge ne rate dbyt hei nd ivid ua ll oo ps.
Be caus et hes ys temi sl ine ar( ba ndda rec ons t ants ),thedomi na nc eoft het wo
lo opsc anne ve rc hange・ Thepo pul atio nwi l
lg r owwi tho ut bo und, re ma inc ons tan t
,
o rde c ayt oe xt inc t
io n.
Thes upe r pos i
tionpr ope rtyl St ru eO fline a rs ys te msofa nyo rde ra ndc om-
pl exity. Asl onga sa llt her atee q ua tionsi nas ys te ma rel ine ar ,ther e lativei mpo ト
ta nceoft hedi fe rentf eedba ckl o opsc a nne ve rc ha nge -t he rec anbenos hi ftsi n
loo pdo mi na nc e. Su pe rpos itionme ansl ine arsys temsc anbea na lyze dbyr educ t
io n
tot he irc o mpone nts .Asar es ul t
,l ine ars ystems ,noma tte rhowc ompl e x,c a nbe
so lveda na lyt ic a l
ly,ad istinc ta dva nta gei nund e rstand i
ngt he ird yna mi c s.
Howe ve r, re ali
s tics ys temsa ref arf ro ml i
ne ar.Thebe ha vio ro ft hel i
n earpo p-
ul ati
o ng rowt hs yste ms howswhy. Be ca uset hed omi na nc eoft hef e ed ba ckl oo ps
c anne ve rc ha nge ,thepo pul atio nc ano nlyg rowf o reve r,r ema inc o ns tant ,o rgoe x-
tin ct
. Re a lpo pul ati
onsi nt ro duc edi n toane wha bi tatwi tha bu nda ntr e so urc esg row
a tfirst,he
t ns ta bilizeo rfluc tua te. Ther elati
ves treng tho ft hepos iti
vea ndn e ga tive
lo opsmus tt he re f
o res hi fta sapo pul ationg ro wsr e l
a tivet ot hec a rrylngC aPa C ltyO f
thee nvi ronme nt .Inr e als ys tems ,the remus tbes hi ftsi nf e ed ba c kl oo pdo mi na nc e,
a ndt he refo ret he remus tbei mpor ta ntno nline ar itiesi na l lr ea ls ys t
e ms .
Unf ortuna t ely,ma nymod e lersha ver estricte dt he ira ttent io nt omode lstha tc an
bee xpr e sse da sl ine a rs ys temss ot ha tthe yc ana ppl yt hepo we rfult oo lso fl ine ar
sys temst he or y, whi lema kingt hehe r oica s
s umpt lOnt ha tt hel ine a ra ppr ox i
ma t
ion
isr ea sona bl e. Inf airne ss ,ther e lianc eo nl ine art heo rya ndt hea voi da nc eo fno n-
1in ears ys t
e mswa sJ us t
if iablepr i
o rt Ot hede ve lo pme ntofc omput ers imul a t
io nbe -
c ausea na lytic a ls ol utionst ono nl ine ardy na mi cs ys temsc annoti nge ne r albe
fo und.Ea rl yt he oris tsofd yna mi cs ys temsma det hea s sumpt io nOfl ine a ritybe -
c ausei twa st heo nl ywa yt oma kepr og r e
s s.Eve na ftert hea d ve ntofc omput er
simul ation, howe ve r,tooma nymod elersa ndma the ma ticia nsc o nt inue dt os tre ss
line arthe o rya ndbui ldl ine armode ls .Thet end e nc yt ot re ate ve rys ys tema sal in-
ea rna ilbe c aus et heha mme rofl ine art he oryl SS Opowe rf ulha sha mpe redt hed e-
ve lop me nto fr e alistica ndr obus tmod e lso fc o mpl ex ity・
Ofc ou rse , thet riumpho fl ine arme thodsha sne ve rbe enc o mpl e te. Ev e npr lOr
tot hec omput ere ras e ver ali mpor tantno nli
ne a rmo de lswe rede ve lo pe d, mos tno-
tabl yVe rhul st '
sf amous1 844l ogi sticpo pul ationg r owt hmode l( Se es e ction9. 1)
andt hee qua llyf amo usLo tka -Vbl t errapr eda torl) reymo de l( Lot ka1 956) .Andt he
quali tativet he o ryo fdyna mi cs yste msd ev elope dbyPo inc a rga ndo the r stoa na ly ze
thet h re e-bodypr obl emi nc ele stia lme cha nic si sf unda me nt a iiynonl i
ne a r( s ee
Di acua ndHol me s1 996f o rano nt ec hni caltr eatme n to ft hehi sto rya ndt he ory) . In
thepa s tfe w de c ade st he r eha sbe ena ne xpl os ionofi nte re sti n,t he or iesof ,a nd
da tas uppo r t
lngt hei mpo r t
a nc eo fno nl i
ne a
rbe ha vio ri na llbr a nc he sofd yna mi cs
(ther iseo fs oI Ca lledc ha oso rc o mpl e xiyt
t he or y) .St ill
, Yos hi sukeUe da ,whod isI
co ver edc ha osi nano nline a ros cillato ra sag ra d ua tes tude nti nt hel ate1 95 0S , wa s
una bl etoge thi swo rkpubl ishe df orove rad ec ad ebe c aus ehi sa dvi so rs, steepe di n
line a
rt he o ry ,a s serte dt ha thi sme a su reme ntsa nda na l
ys tsmus tbewr ongbe c aus e
the y… kne wHt ha ts ys temsc o ul dno tg ene ra tet hes t
ra ngeno nl ine arbe ha v ior
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctur
es 285

(chaos)t hattodaywer ecogni


zea subi qui t
ousi nphys i
c al
,biological
,a ndot he r
systems( seeUe d
a1 992).
Linea ranalysisrema i
nsa nimpor tanttool.Of t
enas ys t
emi sclosetol inearin
ac erta
inne ighbor hooda ndca nbeus e
f ull
ya nalyzedbyl ineariz
ation,tha tis,by
approxima t
ingthenonl i
ne a
rratee quationsa tapa rt
icularoperati
ngpoi nt( setof
stat
eva riableva l
ues )wiht
t hebes tlinea rapproximation.Andagr eatdea lofi m-
Portantintuit
iona boutdyna micscomesf romunde r
standingsimple,li
nears ystems ,
sucha sthef i
rst
10rde rli
nearsyste
msr espons i
bleforexpo nent
ialgrowtha ndde c ay-
Stil
l,unde rst
and i
ngt hedyna micsofr eals yst
emsr equlreSnOnlinearmode ls .

8u
5 NoNuNE
.AR F旧ST1
0RDER SysTEMS:S-
SHAPEDGROWTH
Nor e alqua ntl
tyC angr owf ore
ver.Eve rys ys te
mi niti
all
ye xhibitinge xpone nti
al
gr owt hwi lleventuall
ya pproachthec arryl ngC aPaCltyOfitsenvironme nt,
whe ther
tha tisthef oods upplyf orapopul aionofmoos
t e,t
henumbe rofpe oples usc ept
l-
blet oi nfectio
nb yavi us
r ,Orthepotentia lma rke tforanewpr oduc t.Ast hes ys t
em
appr oa chesi tsli
mi tst ogrowth,itgoest hroughanonl ineartr ansiti
on血. om a
re glmeWhe reposit
ivef eedbackdomi na test oar eglmeWhe rene gativefe edba ck
domi na t
es.Ther eslti
u softe
nas moot ht rans i
tionfrome xponentialg rowtht oe qul -

1ibrium, tha tis


,S-sha pedg r
owth( S
e ec ha pter4) .
Inr ealsyste
ms ,thef r
acti
onalbirt
ha ndde athratescannotbec ons tantbutmus t
cha ngea sthepo pulationapproachesitsc arrylngC apaCl
ty.He ncet hee quati
onf or
thene tbirthratebecomes
Ne
tBi
rt
hRa
te-BRIDR-b(
P/C)
p-d(
P/C)
P (
8122)

whe
ret
hef
rac
tio
nalbi
rt
handdea
thr
atesba
ndda
renowf
unc
tionsoft
her
ati
oof
thepopul
ati
onPt othecarr
yingCapacit
yC・ Fornow,a
ssumethecarr
ylngC a
PaCl
ty
isfi
xed-ne i
the
rc o
ns umednora ugmentedbytheact
ivi
tyOfthepopula
tion,Fi
g -

ure8-16Showsthec a
usaldiagr
amf orthesys
tem。

GURE8
FI -
16
Cau s
aldi
agram
f
orpopulat
i
on

F
r
a
c
t
i ち@
growthi
naf i
xed
envir
onment

B
i j
r
tF
:
a

o
hRR
n
a

o
n
a
a
t

e Aヲ


ーCa
ー r Popul
ryi
ati
.
on/
ngCapaci
ty)
Da
.


Carr
yJng
Capacit
y
286 Pa
rtI
ITo
olsf
orSy
ste
msTh
ink
ing

Nonl
inearBi
rthandDeat
hRat
es
Be f
or econtinulng,S ketchagr aphs howingthel i
kel
ys ha peoft hefracti
onal
birt
ha nddea thratesf orapopul ati
onasi tapproac
hesitscarryingcapaci
ty(Fig-
ure8- 17)
。Theca r
ryingc a
pa c
ityisdefinedasthepopulati
ont hatcanjus
tbes up-
portedbyt hee nvironme nt.Bes uretocons i
derextr
emecondi t
ions(t
hatis,what
willthefract
ionalbi r
tha nddeathr a
tesbeforveryloworve rylargepopula
tions?)
.
From youres ti
ma tes,drawt hefracti
onalnetbir
thrate(
thedife rencebet
we enthe
fr
ac t
ionalbir
tha nddea t
hr at
es).

Sate∝ LJ
lt2aa
(
Put
¢∈ 空 し)

0
r
e
u
O!2L
1 JtL!g
0eJId

P
opu
lat
ion
/Car
ryl
ngCap
aci
t
y
(
di
me n
sion
les
s)

Whe npopul ationde nsity(t


her a t
ioP/ C)i ss ma l
l,bothfractionalbi rthra teand
lifee xpe ct ancys houl dbea ttheirbi ologi calma xima.Aspopul a t
iongr ows ,re-
sour cespe rca pitade cline.Fr acti
ona lbi rthr atea ndl if
ee xpectancymus tfa ll.Do
theyde cl ineimme diately?I nsomec ases,e ve ns ma llreducti
onsi nr esourc espe r
capl tac oul dca useadec lineinf ertili
tya ndl i
f ee xpectancy.Forot he rresour ces
,

suc ha sf ood, individua lsca nnotcons umemor etha nac e r


tai
na mount ,Sof ractional
birtha nddea t
hr atess houl drema i
ncons t
a ntasl ongasr esourcespe rc apltae xc eed
thema ximum ea chi ndividual Cancons ume.Reduc inga vailablef oodf rom 1 0
timesmor etha nne ededt o5t imesmor etha nne ededhasnoi mpa ctsinc eea chi n-
dividua ls til
lge tsa lltheyca nconsume・12I nt hisc asethef rac
tiona lbirtha nddea th
ratesr ema incons tant- upt oapol nt -a SP/ Ci nc r
ea s
es ・Oncer esourc espe rca plta
fallbelowac ertai
nl evel,thef r
actiona lbirhr
t atef al
lsa ndthef racti
ona lde athr ate
increas es .Byde fini t
ion,theca rr
yi ngC apa c
ityl Sthepopul ationt ha tcanJ us tbe
suppor te dbyt her esour cesa vail
abl e,S ot hef ra ct
iona lbir
thr atemus tequa lthe

1
2Theassumpti
onthat
exces
sfoodhasnoimpact
onfert
il
it
yormortli
a t
yh o
ldsolyi
n fthe
o
rga
nismsinquest
ioneaton
lywhatth
eyn e
edanddon o
tgorget
hemsel
veswh enasur
pl
u si
s
a
vai
labl
e・Forth
eh umanpopt
ll
ati
on,i
ncontr
ast
,anabunda
ntfわo
dsupplyanddiet
ric
hina ni
ma l
p
rot
einandfatt
endstol
eadtoobes
it
ya n
dsigni
fi
cant
lyhi
he
g rmorbi
di
tyandmo rt
li
a t
y.Insucha
c
ase
,theefectoff
oo dp
ercapl
taOnthefr
act
ion
aldeat
hrat
ewo ul
dact
uall
yrisewhenfoodp e
r
c
apl
taexcee
dsac e
rtai
nleve
l.
Ch
apt
er8 Cl
os
in
gth
eLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctur
es 28
7

fra cti
ona lde athr atewhe nP/ C- 1 . Ifthepo pul a tionwe ret or is ea bovet hec arry-
ingC apac it
y ,thebi rthf rac ionwoul
t dc ontinuet of allandt hedea thf r actionwoul d
cont inuet or is e.Asp/ Cc ont i
nuest oi ncreas e,t hebi rthf ract i
onmus tf allt oz ero
andt hede ath丘. actionmus triset oave ryl argeva lue. The re fore,a ss howni nFi g
-

ur e8 -18,t hef r a
c t
iona lne tbirthr atewi l
lbepos it
ivef orP<C,e qua lz erowhe n
P- C,a ndf allbe low z eroa ta ni nc reaslngr ateWhe npopul a t
ione xc ee dst he
ca rrylngC apa Clt
yOft hee nvi ronme nt .Whi l
et henume rica lva luesf ort hes er e l
-a
tions hipswoul ddi f f
erf ordi ffere ntpopul a tions ,the irqua l
itatives ha pei snoti n
doubt .
Ne xtc ons tructthepha sepl otf ort hes yste mus ingt he senonl ine arf ertiliya
t nd
lifee xpec tancyr ela ti
ons hips .Thebi rtha ndde at hr a tesa renowc urve sglVe nbyt he
pr oduc to fthepo pul ationa ndf ra ctiona lbirtha ndde athr ates( Fi gur e8- 1 9). First,
not etha tthepoi ntP=0i sane qui librium,a si nt hel ine a rs yste m.Si nc et hef rac
-

tiona lbirthr a tere ma insne arlyc ons t


a ntwhe npopul a
t ioni ss ma llr e l
ativet ot he
ca rryingc apa cit
y ,thebi rthr ate( ini ndi vidua ls/timepe riod)i sne arlyl ine arf わr
Pi C. Aspopul at
ionde ns ltyr i
s esa ndt hef ra ctiona lbir thr atef a l
ls, thebi rhr
t a te,
whi les ti
llg rowl ng, ri
seswi thas ha ll
owe ra nds ha llowe rs lope・ Ats omepol nt ,the
de clinei nthef r
a ctiona lbi rt
hr ater educ est ot albi rthsmor et ha nt hei nc reasei n
she ernumbe r sinc reasest hem,a ndt hebi rthr at er ea che sama ximum.Si nc et he
fractiona lbi r
thr atef allst oz erof orhi ghpopul a tionde ns ities ,sot oot het ot albirh
t
ratemus ta ppr oa chz ero.Li ke wi se,t hede a t
hr a ter isesne a rlyl inea rlyf orPi C,
buta sgr eate rpo pul ationde ns i
tyboos tsthef ra c t
iona ldea thr a t
e,t het ota lde ath
ratei ncrea sesa ta ni ncre asingr at e.
Turnl ngt Ot hedyna mi cs,ima gl net hei nitialpo pula tioni ss ma llr elativet ot he
ca rr
yl ngC a
pa c it
y. Thene tbirhr
t a ter ise sne arlyl ine ar
l yf orPi C・ Thebe ha vio r
oft hes yste mi nt hisr egimeWi llbene arlypur ee xpone ntia lgr owt h. Aspopul ation
de nsityInc re ases,t hene tbi r
thr a tec ont i
nue st or ise, buta tas ha llowe ra nds ha l-
lowe rslope. Thepopul ationc ont inuest ogr owa ta ni nc rea singr ate ,butt hef rac -
tiona lgrowt hr ateiss tea dilydi mi ni shing. Ats omepol nt , t
hene tbir t
hr ater ea che s
ama ximum. Thi spol ntC OmeSa tal owe rpopul ationde ns ityt ha nt hepe a ki nt he
birthr ates i
nc ede athsa rei ncre aslnga ta ninc r ea slngr ate・ Thepe akoft hene tbirth
ratec urveont hepha s
epl otc orre spondst ot hei nfle cti
onpol ntint het raje ctoryO f
S
att2∝ LJIeaelPu佃L

FIGURE8・ 18
Nonli
near
rel
ati
onship
between
(
むuJ

populat
i
ondensi t
y
0
!
J

andthefract
ional
)[ L)
IJ
l!g

growthrat
e

euO!
tOeJ
LL

P
opu
lat
i
on/
Car
ryl
ngCap
aci
t
y
(di
mens
ion
les
s)
288

FIGURE8- 19
Phas ep一 otfor
non‖ near
popul ations ys t
em
Ar r
owssh owdi -
recti
onoHl ow
.

Posi t
i
vef eedb ack
domi nat est hes ys-
temi nt her eg10n
wher et henetbi rt
h
ratehasposi ti
ve
slope;negat i
ve
feedbacki sdomi -
P
opu
lat
i
on/
Car
ryl
ngCap
aci
t
y
nan twher et henet (di
mens
ion
Fes
s)
birt
hr atehasneg-
ati
vesl ope. The
maxi mumnetbi r
th po pul ationi nt het imedoma i n( t
hepoi nta twhi c hthepopul ationi sr isinga ti t
s
rateoc cur satt he ma ximumr a te
) .Be yondt hei nf l
ectionpoi nt, t
hei ncreasei npopul ationde nsityr e-
point( P/C).nf,t
he duc esthene tbi rthr a temor et ha nt hei ncre as eint otalpopul ati
ons izei ncre asesi t.
i
n fl
ectionpoi ntin Thene tbi rthra te,whi l
es ti
llpos i
tive,dr ops ,fallingt oz er oJustWhe nt hepo pul a-
thet r
a j
ec toryOf tione qua lst hec arryl ngC apa Clty.Ift hepopul atione xce ede dthec ar
r ylngC apaC lty
,
popul ation・ res our cespe rca pltaWOul dbes os c arcetha tdea thswoul de xce edbi rths,a ndt he
po pul ationwoul df a llba ckt owa rdthec arryi ngC aPaClty・Thee qui li
br i
uma tP-C
ist herefor es table.
Figur e8- 20S howst hebe havi oroft hes ys t
e m ove rt i
mef ort woc ase s
:
(1 )whe nt hei ni t
ia lpopul ationi smuc hs ma llertha nt hec ar
r yingc apa citya nd
(2)whe nt hei nitialpo pul ationi smuc hl arge rt hant hec a r
ryingc apa cit
y.Whe n
P( 0)i C, hene
t tbi r thra teisi ncrea si
ngi nt hepopul ation. Asl onga st hes lopeof
thene tbi rthr a
tec urvei nt hepha sepl otispos itive,thes ys temi sdomi natedbyt he
pos iti
vef e edba c kl oopa ndpo pula ti
ongr owse xpone ntially・ Unl i
ket hel i
ne ars ys
-

tem, howe ve r,thes lopeo fthene tbi rt


hr atec urvei snotc onstant,Sot hegr owt hi s
notapur ee xpone nt ial.I nst ea d,t hef rac t
iona lgr owt hr at
ef a ll
sa spopul at
ion
grows .Popul ationgr owt hr e a chesi t
sma ximum whe nthepopul a
tionr e achest he
va luede not ed( P/C) Im,t
f hei nfle ctionpoi nti nt het rajector yoft hepo pulation. At
tha tpol ntt hes lopeoft hene tbi rthr atec ur vei sz ero;t hepos iti
vea ndne ga t
i ve
loopse xa c tlyof f s
e tonea not he r.Aspopul ationc ontinue st ogrow, t
hes lopeoft he
ne tbir t
hr atec ur vei nt hepha s epl otbe comesne ga t
ive; forP/ C> ( P/ C)1nf
,thes ys-
temi sdomi nate dbyne ga ti
vef ee
dba ck.Be ca us ethene tbi rt
hr a t
eha sane ga t
i ve
slopei nt hisr egl On, thee qui l
i br i
umpoi nta tP-Ci sstabl e,Apopt l
la t
ionl e sstha r
)
thec arryl ngC apa CltyWi llgr owa tadi mi ni shingr ateunt ilitre achest hec arrylng
capa cit
y;apopul ationl a
r gert ha nt heca rrylngC aPaCltyWi llfal
lunt ilitr eache st he
carr yingCa pa c
i t
yf ro ma bove.

8.
5.1 For
ma‡De伽 i
ti
omo菅LoopDom岳
mamee
Thephas
epl
ots
howst
heorl
ginofthete
rmspos
it
iveandne
gati
vef
eedba
ck. Pos
i-
t
ivefee
dbac
kdomina
teswheneve
rt hera
teofchangeofthest
atevar
iableis
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ruc
tur
es 289

FtGURE8-20

^1
Nonli
near

!3t
2
popul
ati
ongrowt
h:

dt
2

0 6u !^ J

J
C
H
ti
medomai n

u
n

N et B irt
Top:P( 0)iC ;

Je3u
Populat i
onfo"ows

h R ate
anS-
J O! e r
shaped
tr
ajectory,Wi
t h
t n
州 ec t
ionpoi ntat
dod

0
(P/
C).nf.

Botom:P(
t 0)>,C,
thepopulat
ion
rapi
dl
ydecays
2

backtothestabl
e
A)

equi
li
bri
um at
!od

P-C.
e 3
e 6

Thetimeaxisi n
u !^ヒ 3

bothsimul
ationsis
thesame; ve「l
ical
C J

sca一
esdiff
er.
uO!
te Pd
od

increas
lnglnthes t
ateva ri
able,t
ha tis,aslongast heslopeoft henetra teofcha nge
asaf unct
ionoft hesta tevariableispos iive.
t Ne gati
vef eedbackdomi nateswhe n-
everthenetrateofc ha ngei sdecreaslngl nthestatevariable,t
hati
s ,asl onga sthe
slopeofthenetr at
ei snega tive.
Thisobser
va ti
onl ea dstoaf orma ldefni
i t
ionofloopdomi nanc
ef orf i
rst
-order
systems(Richardson1 986b,1 995) :
0=
⇒Pos
it
ivefee
dbackdomi
nant
0⇒ Nonetfee
dbackfr
omsta
tetor
ate (
8-23)
莞 (<
:0⇒ Nega
tivef
eedbac
kdominan
t
whe
re

s- 慧
Deter
mi ni
ngWhe t
heras ystemi sdomina t
edbypos i
ti
veornega tivefeedbac
kis
moredificultinhigher
10rdersystemsbe ca
usealoopwi t
htimede layscanhavea
weakshort-
r unbutlar
gelong- une
r fect.Kampma nn(1996)providessomeme hl
t
odstodeter
mi nethedomi nantloopsi
nmul il
toop,hi
ghor ders
ys t
ems ;seeal
soN.
Forr
este
r( 1982)andMo jtahedzadeh(1997).
290 Pa
r I To
tI olsf
orS
yst
emsTh
ink
ing

8,
5.2 Fi
rst
10r
deFSysモ
emst
=annotOsci
iE
ate
Asaf i na lobs e rvati
on on t hege ne ralnonl inea rf i
rst10rde rs ystem,c ons ide r
whe theraf ir stl0rders ystem ca nos cillate.Se c t
ion8. 4de mons tratedtha tt
hel inea r
first
-orde rs ys te m ca nge nerateonl ye xpone ntialgr owth,deca y,ore qui l
ibr i
um.
Nonl ine arf i
r st-orde rsys t
e msge nera temor ecompl exdyna mics ,butca nne ve ros -
cill
ate,noma tte rthef orm oft henonl inea rit
y・ Tos e ewhy,c ons iderthephas epl ot
forthef irsトor de rsystemi nFi gure8 11 9. Toos cillate,thes tateva ri
abl emus tgo
throughpe riodsofi ncrea sefollowe dbype r
iodsofde cre
as e.The refore, t
hene tr a
t e
ofc hangei nt hepha sepl otmus tcros sf rom pos itivet one gativeva lues ,atleas tin
onepl ace。Howeve r,anypol ntWhe ret henetr a t
eofc ha ngei sz eroi sa ne qui li
b-
rium oft hes tateva riable.Si ncef irst10rde rs ystemsha veonl yones tateva riabl e,
eve r
ys uc hpol nti sanequi li
brium f ort hes ys te
ma swe ll
. Ever ye quili
br ium pol nt
ise i
thers table( t
hes l
opeoft hene tr atec urvei nt hene ighbor hoodoft hee qui li
b-
rium isne gat i
ve )oruns table(pos it
ives l
opei nthenei ghbor hoodoft hee quilibrium
point).1
3I faf irst10rders ys t
emi sdi sturbe df rom a nuns tablee qui li
brium, itwi lldi -
ve r
ge丘. om i t,e it
he rwi thoutbot lnd( notos cilla
ting)Orunt ilita pproa chesas tabl e
equilibrium pol ntWhe r eallcha ngec eas es .The reforet oos cil
late, asystem mus tbe
atleas ts econdor der,mea nlngt her emus tbeaf eedba ckl oopwi tha tleas ttwo
stocksi ni t.14

8。
6 SuMMARY
Thi scha pterexploredt hedyna mi csofs i
mpl es ystems ,specifical
ly,f i
rst10rder
linearsys t
ems ISyS t
emSWi t
honl yones t
ock( stat
eva riable )andinwhi chther at
es
offlOwa reli
nearfunctionsoft hesys te
ms tate.Thes esimpl esyst
e msa rethebui l
d-
1ngbl oc ksoutofwhi cha llmodel sa r
ebui lta ndf r om whi chmor ecompl ex
dyna micse me r
ge・ Fi
rst
- or
de rli
nea rposit
ivef e
e dbacks ys temspr oduc epur ee xp O -

nent i
algr owth.Expone ntialgrowt hhast her ema rkablepr opert
yt hatt hes t
a teof
thes ystem doubl esinaf ixedpe riodoft ime,noma t
te rhow l argei tis.The
doubl i
ngt lmeC haract
erizesthes t
r engthofthepos i
tivel oop.Si mi l
arly,fi
rst-order
linearnega ti
vefeedba c
ks ys t
emsgene rat
eexpone ntialde ca ytoagoa l・Thedeca y
rateischa ract
eri
zedbyt heha l
fll
ife,thetimer equiredf ort hegapbe t
we enthes ta
te
oft hesys t
ema ndt hegoa ltobec uti nha l
f.Thec haptera lsointroduce dthephas e

1
3Ifthenetrat
eo fchangeiszerooverafinit
eint
erval
insta
tespac e
,thesep ol
n t
Shaveneut
ral
st
aDlll
ty;ad i
st
url
DanCeLWith
inthatrange)Cause
sneit
heraresI
L
Oral
L
iveilOi
tdi
v erg
erltCh
angeill
tl
r.
e
netrat
e,JustaSaballplace
dany whereonaflatsurf
acew
il l
rema i
na tt
ha t
po n
l t
.
1
4Technical
ly,f
irst
-orde
rsystemsc a
nn o
toscil
la
teprovi
dedti
mei streat
edc ontinu
ously・
Firs
tl
or
de rsys
temsi ndis
c r
eteti
mec ano s
cil
late
.Forexample,t
heloglS
ti
cma p,t
h efi
rst-o
rdernonl
inear
di
scretet
ime禦a pX(t+1)-k x(
t)(1IX( t
)),Wher
e0≦k≦4a ndO<x (
0) <1 , n
otonlyosci
l-
l
atesforcerta
inValuesofk,but gener
ate
sp er
ioddoubl
ingandch a
osa swe l
l.Ho wever,
hes
t ta
te-
ment t
hato s
cil
lat
ionrequlr
eSaf e
e d
b ac
kl o
opwi t
hatleas
ttwostocksissti
llvalid:i
nd i
scre
teti
me
mode l
s,t
h eti
mes t
epb etweenite
rati
onsc o
nsti
tut
esa
n irr
educi
bletmed
l el
ayl nev e
ryfeedba
ck
l
oop. Everytl
mel agco nt
ai
nsas t
o c
kwh ichaccumu
la t
est
heinlo
f wt othedelaylessit
so u
tfl
ow.
Everyd i
scret
ed y
nami csyst
emc anb econver
tedint
oane qu
lVal
e n
tc ont
inuoustimes ys
temb y
i
ntr
o duci
n galagequ a
l t
othetimes t
epateveI
YS ta
teVari
abl
e,incr
ea s
lngtheo rderoft
hes ys
tem
(s
ee Low1 980f o
ra nexamp l
e).
Ch
apt
er8 Cl
osi
ngt
heLo
op:
Dyn
ami
cso
fSi
mpl
eSt
ru
ctur
es 291

pl ot
,aus e f
lt
u ooltoanalyz ethedyna mi csofs ystemsgr aphica l
ly,withoutt heus e
ofca lc ulus.
Ana lys I
SOft hepha sepl otsf orf irs
t10rders yst
emss howst ha tins ys t
emswi th
mor et ha nonef eedbackloo p, t
hedyna mi csde pendonwhi chl oopi sdomi nant.In
linears ys tems ,t
hedomi na nc eoft hedi fferentloopsc anne verc hange. Thusl i
near
first
10r ders ystemsc anonlye xhi bitt hreebe haviors:expone ntialgrowt h(whe nthe
pos i
tivel oopsdo mi nat
e),e xpone ntia lde c
a y(whe nthene gati
vel oopsdomi nate)
,
ande quilibrium( whenthel oo pse xa ctlyofs e
tonea nothe r)
. Nonl i
nea rfir
s t
-order
sys t
emsca ne xhibitSIS
hape dgr owt hbe caus ethedomi nantf eedbackl oopss hiftas
thes ys te
me vol v
es .Asthepo pul ationa ppr oachesitscarrylngC apa c
ityt hepos it
ive
loopsdr ivinggr owt hweake na ndt hene gativeloopsr est
rainlngg rowths t
rengthen,
unt i
lt hes ystemi sdomi na tedbyne ga t
ivef eedback,a ndt hepopul ati
ont hen
smoo thlya ppr oachesas t
abl ee qui libriuma tthec a
rrylngC apa Cl
ty.
§-
Sil
i
a盲準尋i
I
-
;ぞ串W睦;互声量
dem量
gs千
言i
-1即 ち主音
享和 I
i7
5主
熟呈§
畳紙 員n封 もe き

Gr owもhi)fNew喜〉
ro戚ue
息S

Ev
eZTt
hin
gthatr
ise
smus
tconv
erge
.
-F
lan
ner
yO'
Con
nor

Ass eeninc ha pter8,pos it


ivef eedba ckc re
atesexpo nentialg r
owth.Butnor eal
q uantit
yC ang rowf oreve r. Eve rys ystemi nit
ial
lydo minatedbypos i
tivef eed bac ks
eve ntuall
ya ppr oachest hec arrylngC a paCl
tyOfi t
se nvironme nt.Ast hel imi tst o
g rowtha pproa ch,ther
ei sano nlineartransit
ionfromdo mi na ncebypos it
ivef e ed-
ba ckt odo mina ncebyne gativef ee
dba c
k.Unde rcertai
nc ond i
ti
ons ,ther esul tis
S- shapedg r
o wt h,wher et heg rowl ngpo pulat
ionsmoo thlyapp roachese quilibrium.
Thi schapters howsho wS- shape dg rowt hcanbemode led,it
w happlicationst othe
di f
fusiono fin novations ,thes pr eado finfect
iousdiseasesa .
-.dcomput erVi r
us es,
theg rowtho ft hema r
ke tf orne wpr od ucts,ando t
hers・Ava rietyofimpo rtanta nd
wi delyus edmo delso fS- Sha pe dgr owt hareintroduce da nda nalyz ed,theus e
oft he s
emod e lsforf ore c ast
lngi sdi scusse
d,a nde xtensionst othemode lsa re
pr ese
nt e
d・Ca sese xami ne di nc ludet hes prea
do fma dcowd i
seasea ndHI Va nd
theg rowtho ft hema rke tsf orhi g h-t
ec hproductssucha sco mput er
sa ndc o nsume r
se rvi
cessuc ha scablet ele vision.

295
2
96 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

9.
1 MoDEuNG S-
SHAPEDGROWTH
Thenonl i
ne a
rpopul at
ionmode lde velo pedi nchapter8i sqult ege neral・ Thepo p-
ulati
oni nthemode lc anbea nyqua ntitythatg rowsi nafixedenvi ronme nt,forex-
ampl e,thenumbe rofa do ptersofa ni nnova tion, t
henumbe rofpe oplei nfe c
tedby
adi sease,t
hef ract
ionofa nygr oupa dheringt oa nideaorpur cha singapr oduc t
,
ands oon. Ifthepopul a ti
oni sdrive nbypos itivefeedbackwhe ni tiss ma llrelat
ive
toitslimits,the nther esult
ingbe ha viorwi llbeSI S
hapedgr owt h,pr ovide dthere
arenos ignifi
c antde l
aysi nthene gativef eedba cksthatconstr
ai nthepo pul ati
on. I
f
therea r
ede laysi nther espons eoft hepo pul ati
ont othea ppr
oa c
hi ngc ar ryl
ngC a-
paclty,t
hebe ha viorwi llbeS- Sha pedgr owthwi t
hove rs
hoota ndos c i
llation;ifthe
carrylngCa pac i
tyl Scons ume dbyt hegr owl ngPOPul a
tion,thebe havio rwi l
lbe
overshoota ndc ol
lapse( Seec hapt e
r4) .Conve r
sely,whe neveryo uo bse rveas ys-
temt hatha se xperience dS- shape dg rowt h,youknowt ha tiniti
a l
lyt hebe havior
wa sdomi na t
edbypos iti
vef e e
d bac kl oops ,buta sthes yste
m gr ew,t he rewa sa
nonlinearshifttodomi nanc ebyne ga tivefee dback.

9.
i.1 Logl
-
Stt
l
cGr
owt
h
Asi llus t
ratedint henonl inearpopul a
t i
ongr owt he xa mpl ei ncha pter8,t hene t
fractiona lgrowthr ateoft hepopul ationPmus tf a
llf rom i tsiniti
a lval
ue,pa ss
throughz erowhe nthepopul ati
one qualst hec arryl
ngC apa cit
yC, andbe c
omene g-
ati
vewhe nP>C.Cons equenty
l,thepha sepl otoft hene tbir
thr atemustha vea
shaper oughlyl i
kea ni nvertedbowl :Ne tbirthsa rez erowhe nt hepo pulationi s
zero, ri
s ewi t
hincreaslngpo pulat
ionupt oama ximu m, fa lltozeroa ttheca rryl
ng
capac lt
y ,andc ont
inuet odr op,becomngl nC r
e aSl
nglyne gati
ve,whe npopul ati
on
excee dst hecarryl
ngC aPaCit
y・Howe ver,the r
ea rea ni nfinitenumbe roffractional
netbir t
hr atecurves,andhe ncepha seplot s,sat
isfyingt hes egeneralc onst
raints・An
impor tants pec
ialc a
seofSI S
hapedgr owt hi sk
n owna slogi sti
cgrowt h,orVe rhulst
growt h,a f
terFr an90isVe r
hulstwhof irstpubl ishedt hemode li n1 838( see
Richa rdson1 991 )
.
Thel oglS
ticgrowthmode lpositstha tthene tfractiona lpopulationgrowt hrate
isa( downwa rds l
oping)line a
rfunctionoft hepopul a
tion・ Thatis,
Ne
tBi
rt
hRa
te-g(
P p-g
,C) U IP/
C)P (
911
)

whereg( P,C),t
hef ra
ctionalgrowt
hr ate
,isafuncti
onoft hepo pulat
ionandcar
ry-
i
ngc apa ci
tyandg*i sthema xi
mumf r
acti
onalgrowth(thef ract
ionalgr
owthrate
whent hepopul at
ionisve rys mal
l)・Thelogi
sticmode lc onformstotherequi
re-
mentsf orSIShapedgr owth:thefract
ionalne
tgr owthratei sposit
iveforP<C,
zer
owhe nP-C,a ndne gati
veforP>C・ TheloglSti
cmode lhassomea ddi
ti
onal
char
acte r
ist
ics.
Re arr
anginge quat
ion(9-1)gi
ves
Ne
tBi
rt
hRa
te-g決
(1- P/
C)p-g帯
p-gt
p2/
i
' C 9-
( 2
)
Thef i
rstt
erm g*pisastandar
dfir
st-
orderl
inea
rpos i
tivefe
edbackpr oces
s;the
secondterm,一g* C,i
p2/ snonli
nearinthepopula
tiona ndrepr
es e
ntsthee ver
-
St
rongernegat
ivefeedba
ckc a
usedbytheapproa
choft hepopula
tiontoitscarr
y-
l
ngC apaCl
ty・
Ch
apt
er9S
ISh
aedGr
p owt
h:Ep
ide
ic
m s
,I
nno
vat
i
onDi
fus
fio
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s29
7

Whe ndoesthenetgrowthr
atereac
hi t
sma ximum?I nthelogl
Sti
cmode lthe
ne
ze
r
pe
tbi

a
oa
r
thr
tt
k,t
at
egi
hepol
hema
n
xi
v
t
enbye
SP 0a
mum ne
-
qua

tbi
t
ion(
9-2)i
ndP- C.Be
rt
hrat
eocc
sa

ur
ni
ca
nve
us
swhe
rt
e
eapa
n
dpa
ra
r
abol
bol
awhi
ai
ss
chpa
ymmetr
i
ss
e
ca
st
r
hrough
oundi t
s

f-C/
P.
n 2 (
9-3
)
whe rePinfistheva lueofpopul at
ionwhe r
et hene tgrowt hrateisatama ximuma nd
t
he r
e for
et heinfle ct
ionpointinthetraj
ectoryOfthepopul at
ion・1Thema xi
mumne t
growt hrateoc cur spreci
selyhalfwaytothec arrylngCa PaCity・Figure9- iplotsthe
f
ra c
tionalgr owt hr a
te,phaseplot,a
ndt i
medoma inbe havi
orf orthelogl St
icmode l
.
Thel ogl St
icmode lisi mportantfors everalrea sons・Fi r
st,ma nyS- Shaped
growt hproc essesca nbea pproxima t
edwe l
lbyt hel oglSt
icmode l,despitethere-
s
tricti
ont hatthei nflec
tionpolntoccursatPreciselyC /2.Second, t
hel oglSti
cmode l
canbes olve da nalyti
call
y.Finally,t
hel oglSt
icmode l
,thoughi ntr
insicalynon-
l
1
inear,Canbet ra nsfor
me dintoaf ormtha tisl
ine arint hepa ra
me t
erss oitcanbe
esti
ma tedbyt hemos tcommonr egressi
ont echnique,or dinaryle as
ts quares(See
s
e ct
ion9. 3.1).

9.
1u2 AnaF
yti
cSol
uti
onof的eLogi
stk Equat
ion
Thoughitisnonli
ne a
r,thelogi
sti
cmodels
howninequat
ion(
9-)c
1 a
nbes
olve
d
anal
yti
cal
ly.Fi
rstsepara
tethevari
abl
es,
the
nint
egr
ate:

(
9-4)

J薄 -恒
Re
arr
angi
ngt
hel
eft
-ha
nds
idegi
ves

I詰 I
-lg・詩 ]
dP -
fg*
dt
l
nte
gra
tlngbot
hsi
desyi
elds
l
n(P)-1
n(C-P)-gx
t+c
whe
reci
sac
ons
tant
.Si
ncebyde
fini
ti
onP(
t)-P(
0)whe
nt-0,
1
n(P)-1
n(CIP)-g串
t+l
n(P(
0))一1
n[C-P(
0)]
.
Ta
kinge
xpone
nti
alsyi
elds
P P(
0)e
xp(
g*t
)
(
9-8)
(
C-p) C-p( o)
whi
chc
anber
ear
rangeda
s

P
(t
)- (
9-9
)

I・ [
i
Srl
]
e
xp
仁g
*
t)
l
Themaxi
mumn e
tb i
rt
hrat
e,a
ndt
her
ef
oret
hei
nf
ect
i
onp
oln
tint
hep
opu
lat
io
n,o
ccu
rswh
en
∂[
g(
P,C)*P]
/∂p-g 一2祥 g
xP/
C-0.
S
olv
ingf
orPyie
lds
Plf
。 -C/2.
2
98 Pa
rtI
II TheDyna
micsofGr
owt
h

alt
GURE 9
FI -
1

2tJ Lf
Thel
ogi
sti
cmodel

tJU
tOg
T op: Thef racti
onal

J
gr owt hr atede

l
aN
-

clinesl inear Hyas

届 uOE
popul at iongr ows.

Mi ddle: Thephase

tOeJlj
ploti sani nver t
ed
par abol a,s ymmeト Popul
ation/
Carr
ylngCapaci
ty
ricabout( P/C)- (dimensi
onless)

0.5.Bot tom:Popu-
lationf ollowsan
S- shapedcuⅣe
wi thinflec ti
on
poi ntat( P/C)-
0.5; thenetgr owth
ale t]L

ratef ollowsabeH -
(U

Shapedcur vewi th
JlJ
V

amaxi mum val ue


D
JI t
O

of0. 25Cpert i
me
t
aN

per iodlThet i
me
axi siss cal edso
thatluni t- 1 /g',
Wi ththei nf一
ection
poi ntcent eredat Popul
ation/
Carr
ylngCapaci
ty
t
imeh-0. (dimensi
onless)

Ne
^l!3 ed t23 6u^

t
Bi
rth R a
(ssal
uO
!J

te JC
(

!
L
Sua∈ !
0
5
eO\

r
e
ar

ying Ca
)
uO!
P)
leln
dod

p ac
0
it y

-4 -2 O 2 4
Ti
me

ore
qul
Val
ent
lyas

P(
t) (
911
0)
1+ e
xp卜 g H( t - h)]

whereh ist he t
ime atwhi chthe popula
tion rea
cheshalfitscar
rylng Ca-
paci
ty;set
ti
ngP( h)- 0 .5C i
ne qua
tion(9-10)a ndsol
vingforhyieldsh -
ln[
(C/P(
0))- 1]/
g*.Equati
ons(9-
9)and(9-10)∬et wofor
msoft hea
nalyt
icsolu-
t
iontotheequat
ionforlogis
icgr
t owthgivenbye quat
ion(
9-i).
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
mic
s,I
nno
vat
i
onDi
mlS
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s299

9.
1.3 0t
herCommonGr
owt
hMode一
s
Duet oitssi
mplici
tya ndanalyt
ictra
cta
bil
ity,t
heloglS
ti
cmode li
sthemos twidely
usedmode lofS- shapedgr owth.Howe ver,ther
ea rema nyothe rmode lsof
S-shapedgrowth.The semode l
srela
xtherest
rict
iveassumpti
onthatthefract
ional
growthra t
edecl
inesl i
near
lyinthepopula
tion.Thesegrowthcur
vesa reingener a
l
notsymme t
ri
c.
TheRi char
dsc urvei sonec ommonl y usedmode l(Richards 1959).I n
Richards'modelthef rac
tionalgrowt
hr a
teoft hepopulaioni
t snonl i
nearint he
populati
on:

・e
tBi
nhRa
te-芸 -諾 ㌔ [
1- (
E)mー1
] (
9111
)

Whenm -2, th
eRi char
dsmode lreduc
est othelogl
Sti
c.Otherval
uesofmcaus
e
t
hefrac
tiona
lg r
owt hra
tet obenon
linea
rint hepopula
tion(t
rysket
chingt
hef
rac-
t
iona
lgrowthrateasaf uncti
onofpopula
tionf ordi
ff
erentval
uesofm) .
Thes
olu -

t
ionoftheRichardsmode lis

P(
t)-C(
1Ik
exp(
-gS
t))
1/
(1
-m) (
911
2)

whe r
eki sapa r
amete
rthatdepe
ndsontheini
ti
alpopul
ati
onrela
tivet
othecarr
yl
lngCapa C
lty・
As pecia
lcaseoftheRichar
dsmodelistheGompe rt
zc ur
ve,glVe
nbyt he
Richardsmode li
nthelimitwhenm - 1.Notetha
twhileequat
ion(9-12)i
sun-
defi
nedwhe nm - i,

(
Xa- 1
)
i
1l
ll -1
m(Ⅹ) (
9-1
3)
a
→O a

s
otheGompe
rtzc
urvei
sgl
Venby

P(
t)-Ce
xp(
-ke
xp(
-gx
t)
). (
911
4)

I
ntheGompe r
tzmode l
,thefr
a c
tionalgr
owthr
atedecl
inesli
nearl
yinthel oga-
r
it
hm oft
hepopul
ati
on,andthema xi
mum gr
owthra
teoccursatP/
C -0. 368.
Anot
herc
ommonl yusedgrowthmode li
sba
sedont
heWe i
bulldis
tr
ibution:

P(
t)- C(
1-e
xp卜 (
Vb)
a]) (
9-1
5)

whe rea, b>0a r


ek nowna sthes hapeands c al
eparameter
s,r
es pect
ivel
y.Thec ase
a-2i sknowna stheRa yleighdi st
ri
bution・
TheRi cha r
dsa ndWe ibullmode l
spr ovidethemode lerwi t
ha na
lyt ical
ly
t
ractabl egrowt hfunc t
ionst hatca nreprese ntava ri
etyofnonlinear血.a
cti
ona lnet
i
nc reaser at
es.Howe ver,thereisnogua ra nte ethatt
hedatawillconfom tot heas-
s
umpt 10nSOfa nyo fthea nalyticgrowthmode l
s.Fort
unat
ely,withcompute rsi
mul
l
a t
ion,youa ren otrestri
ctedt ous ethel ogl Sti
c,Gompe r
tz,Richards,Weibull,or
anyot he ranalyt
icmode l.Youc anspecifya nynonlinea
rrelat
ionshipforthefrac-
t
iona lbirthandde at
hr atess upportedbyt heda t
aandthensimul at
ethemode lto
explorei tsbehaviorove rtime.
300 P
art
III Th
eDy
nami
cso
fGr
owt
h

9.
l.4 Test
ingt
heLogi
sti
cN!
odel
Toi llust
rat
et heus eoft helogl S
ticmode l,considerthee xa
mpl esofS- shaped
growt hinFigure419.Figure91 2showsther es
ultoffit
tingtheloglSti
cmode ltothe
dataf ortheg rowthofs unf
lowe r
s.Thebe stfitloglS
ticmodelma t
chesthes un-
lowe
f rda t
area sona
blywe ll
,thoughi tunderes
tima t
estheg rowthinthefi
r s
tmont h
andove r
esima
t tesitla
ter.The sediff
T
erencessugge s
tabe t
terfitmightbega lned
throug huseofadi ferentgrowt hmode l,s
ucha stheRi chardsmode l,
inwhi chthe
fract
ionalg r
owt hrateisnonlinearinthepo pulat
ion・Se cion9・
t 3・lprovidesaddi-
tio
na lexample s.

9R
2 DYNAMI
CSOFDI
SEASE:MoDEuNG EpI
DEME
CS
Epi demi c
sofi nfecti
ousdi seas esof tene xhibitSISha pedgr owt h・ Thec umul ati
ve
numbe rofc asesf oll
owsa nSI Sha pedc urvewhi l
et her ateatwhi chnewca s esOC I
curr isesexpone nt i
all
y,pea ks,t he nf al
lsast hee pidemi ce nds ・Figur
e9- 3S hows
thec ourseofa ne pidemi cofi nf
lue nz aatanEngl i
shboa rdi
ngs choolin1 978・ The
epide micbe ganwi t
has inglei nfec t
eds tudent( patientz ero) ・Theflus pr eads
throughc ont actandbyi nha lationofvi r
us- l
adena e r
os olsrelea sedwhe ni nf ect
e d
individualsc ougha nds ne eze. Thef lus prea dslowlya tfirst,buta smor ea ndmo re
studentsf el
li l
la ndbe camei nf e ctious,thenumbe rthe yinfecte dgrewe xpone n-
tiall
y,Duet ot hec losequa rtersa ndt hushi ghr ateofe xpos ure,a boutt
wo- thi rdsof
thepopul atione ventua l
lybe c
a mei ll,andthee pide mice nde dduet ot
hede pl eti
on
oft hepoolofs usceptiblepe opl e. Figure9- 3a l
sos howst hec ourseofa ne pide mi c
ofpl agueinBomba yin1 905-6. Thebe ha viorisq ulteSimi l
a r
,de spi
tet hedi fe
-r
enc esint i
mefra me,mor tal
ity,a ndot hera spectsoft hes ituation.Thepa thoge n
doe snotha vet obeabi ologica la gent-e pide micso fc omput ervi r
usesfol lows i
m-
ilardyna mics .

9.
2.1 AS血 pヨ
eM◎deを⑳曹E
m甘ee竜
岳ousDi
sease
Figur
e914Showsasi
mplemode lofinf
ect
iousdis
e a
se.Thetot
lpo
a pulat
ionofthe
communltyOrr
egi
onrepre
sent
edinthemode li
sdiide
v dint
otwoc a
tegor
ies:t
hose
sus
c e
pti
bletot
hedis
ease,S,andthosewhoa reinfec
tious
,I(forthi
sreasonthe

FtGURE9-2
Thegrowthof
sunfl
ower
sand
thebestf
i
t
l
ogist
icmodel

0 14 28 42
Da
ys
56 70 84
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
ic
m s
,In
nov
ati
onDi
fus
ion,
andt
heGr
owt
hofNe
wPr
odu
cts301

modelisknownastheSImodel)
.Aspeopleareinf
ect
edtheymovef r
om thes
us -

cept
iblecat
egoryt
otheinf
ect
iouscat y.TheS
egor Imodelinvokesanumberof
si
mpl i
fyi
ngas s
umpti
ons;S
ect
ion 9.
2.2developsamor ereali
sti
cmodel.Fi
rs,
t

FIGURE9・ 3
Dynamicsofepl-
demicdisease
T op:I nfl
uenza
epidemi catan
Engl ishboar di
ng
school ,January
22-Febr uary3,
1978.Thedat a
showt henumber
ofst udent s
conf i
nedt obedf or 1
/24 1/
26 1/
28 1/
30 2/1 2/
3

infl
uenzaatany
time( t hestockof
( aき P一

sympt omat ic
7
5
0

individual s)
.
Soul
℃e:Br
Jt
I
'shMedl
'
CaI
doa

na
Jour ,
l4March1978,
0
5
0
d) st

p
.58
7・
Bottom:Epi demi c
ue

2
5
0
a凸

ofp一ague,Bom -

bay,Indi a190516r
Datashowt he
deathr ate
0 5 10 15 20 25 30
(deaths/week) . Week
s
Soure:K
c ermackand
McKendri
c k(i927,
p71 4)
lF orf
urth
er di
sI
cuss
ionofb ot
hc ase
s,
seeMu r
ray(1993).

GURE9-
FI 4
St
ruct
ureofa
si
mplemodelof
anepi
demic
B州1 S,deat hs,
andmi grationare
omitt
edsot he
t
otalpopul ati
onis
aconstant ,and
peop一eremai n
i
nfecti
ous
i
ndefini
tely.
302 P
art
HIT
heDy
nami
cso
fGr
owt
h

births,dea t
hs,a ndmi grat
iona reIgno red.Second,onc epe opleareinfecte
d, they
rema ininfecti
o usi ndefinit
ely,thatis,themo delappliestoc hronicinfec
tions,not
acut eill
nesssuc ha sinf
lue nzao rpl a
g ue.
TheSImo de lcontainstwol oops, theposit
iveCo nt
agionl oopa ndthene gat
ive
De pletionloop. Infectiousdis e
a sesspr ea
da sthosewhoa reinfectio
usc omei nto
con tactwithandpa ssthedise asetothos ewhoa r
es us
c e
ptible,increasl
ngt hein-
fectiouspo pulations ti
llfurt
he r(hepos
t it
iveloop)whi l
ea tthes amet i
med eple
t-
i
ngt hepo olofs usc e
ptibles(thene gativeloop).
Thei nfT
ect
iouspo pul a
tionli sincre a
sedbythei nfe
c t
ionr at
eI Rwhi l
ethes us-
ceptiblepo pul
a tionSi sde creasedbyi t:
Ⅰ -I
NTEGRAL(
IR,Io) (
9-1
6)
S-I
NTEGRAL(
-IR,
N-Io) (
911
7)
whe reNi st het otalpopul atio汀int hec ommunl tyandI 。i stheinitia lnumbe ro f
inf
ec ti
ouspe o
pl e(as ma l
lnumbe ro re venas ingleindividua l
).Tbf ormul at
et he
inf
ec t
ionr at e,conside rthepr ocessbywhi chs uscept
iblepe op l
ebe comei nfect
e d.
Peopl ei nthec ommuni tyinterac tatac ert
ainr a
te(theCont actRa t
e ,C,me a-
suredinpe o plec onta ct
edpe rpe rsonpe rtimepe r
iod,or1 /timepe riod)・ Thust he
suscepti
bl epo pul ationge nerateSce nco unterspe rti
mepe riod.Someoft hesee n
-

countersa rewi thinf e ct


iouspeo ple.Ifinf ecti
ouspe opleinteractatthes a
mer at
ea s
susceptiblepe ople( theya renotqua rantine dorc onfi
nedt obe d),the nthepr oba-
bil
it
yt ha ta nyr ando ml ys e
lectede nc oun t
e risane ncounterwi tha ni nfectio
usi n-
divi
d ualisI /N. Note verye ncounterwi t
ha ninfecti
ouspe rso nres
ultsi ni nfec
tion.
Thei nfectivlty,i,oft hediseaseist hepr obabili
tythatape rsonbe come sinfected
aft
erc ont actwi tha ni nfecti
ouspe r son.Thei nf e
ctionra t
ei sthere foret hetotal
numbe ro fe ncount ersScmul ti
pl i
edb yt hep ro
ba bil
it
ytha tanyo fthos ee ncounters
iswitha ni nfectiousi nd i
vidualI/Nmu ltipliedbyt hepr obabi l
it
ytha ta ne ncounter
witha ninfe ctiouspe rsonresult
si nin fection:
I
R-(
ci
S)(
Ⅰ/
N) (
9-1
8)
Thedyna
micsc
a nbedet
erminedbyno
tlngt
hatwi
tho
utbi
rt
hs,de
aths
,orml
gra-

t
ion,
thet
ota
lpopul
ati
onisfi
xed:
S+Ⅰ-N (
9-1
9)
Thoughthesys
temcont
ainstwos
toc
ks,i
tisac
tual
lyafir
st-
orders
yst
embec
ause
oneofthest
ocksisc
omplete
lyde
ter
minedbytheothe
r・Subst
it
utl
ngN IIforS
i
n( 9-
18)yie
lds
I
R-(
C)(
i)
I(1- Ⅰ
/
N) (
9-20)

Equa t
ion(9-20)i sident
icaltoequatio
n( 9-1),thene tbir
thrateinthel ogi
stic
mo del.Anepidemi c,i
nthismod el
, g
rowse xactl
ylikeapo pulat
ioninaf i
xede n-
vir
o nment.Thec arr
ylngCapaClt
yisthetotalpopulati
on,N. I
ntheSImo del
, o
nc e
aninfecti
ousindividuala
rrive
sint hecommunl ty,everySusce
ptibl
epe r
sone ven-
tua
llybe c
ome sinfecte
d,Withtheinfect
ionratefoll
owlngabe ll
-shapedcurveand
Ch
apt
er9 S
ISh
ape
dGr
owt
h:Ep
ide
ic
m s
,I
nno
vat
i
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s30
3

thetotalinfec t
edpo pulati
onf ollowl ngt hec lassi
cSI Sha pedpa t
ternofthel oglSt
ic
curve( Figure9- 1).Thehi ghe rt hec ontac trateorthegr eatertheinfect
ivity,the
fast
erthee pi demicprog res
se s.
TheSImo delcapturesthemos tf
unda me nt
alfeatureofi nfecti
ousdiseases :
the
diseasesprea dsthroughc onta ctbe twe eni nfectedands uscepti
bleindi
vidua ls.I
tis
theinteractionoft heset wogr oupst hatc reat
e sthepos i
ti
vea ndnegati
vel oops
andt henonl inearl
tyreSPOnS ible氏) rt hes hiftinloopdomi na nceasthesusc epti
ble
popul a
tioni sd eplet
ed.Thenonl i
ne a rl
tya risesbe c
a usethet wopopul ationsa re
multipli
e dtoge t
herine quation( 911 8) ;i
tta kesboth as uscept
iblea ndaninfe ct
ious
persont ogene rat
eane wc ase・

9.
2.2 Mode!
ingAcut
ehf
ect
ion:TheS旧 Mode!
Whi letheSImode lc apt ur est heba si
cpr oc e ssofi nf ec tion, itc ont ainsma nys i m-
plifyinga ndr estric tivea s sumpt l
OnS .
Themode ldoesnotr epr esentbi rths,de aths ,
orml gration. Thepopul ationi sa s sume dt obehomoge ne ous :a l
lme mbe rsoft he
communi tya rea ssume dt oi nt erac tatt hes amea ve rager ate( the rea renos ubc ul -
tureso rg roupst ha tr ema ini sola t
edf r
omt heot hersi nt hec ommunl t
yOrWhos ebe -
ha viori sdi f ferentf rom ot he rs )
.Thedi se asedoesnota lterpe opl e'slifestyles :
infec t
ivesa r ea ss ume dt oi nt era cta tthes amea vera ger atea ss us ceptibles.The r ei s
nopos sibilityo fr ec ove ry,quar antine, ori mmuni z ation.
Al lthes ea ss umpt l OnSC anber e l
axe d. Thes us cept iblepopul a t
ionc a
nbedi s-
agg regatedi ntos eve raldi stinc tsubpopul ations ,Ore ve nr epres ente da sdis t
inc tin-
dividua ls,e ac hwi thas pe cificr ateofc ont actwi t
hot he rs .Ana dditiona lstockc an
bea ddedt or epr es entqua ra nt i
ne dorva c cina tedi ndi vid ua ls・Bi rtha ndde athr ate s
canbea dde d. Ra ndom e ve nt sc anbea dde dt os i
mul a tet hec hanc ena t
ureofc on-
tactsbe twe e ns us c ept iblesa ndi nf ectives .
Themos tr es trictivea ndunr ea li
sticf ea tureoft hel ogl Sticmode la sappl iedt o
epide mic si st hea s sumpt iont ha tthedi se asei sc hr oni c,Wi tha ff
e ctedi ndividua ls
rema i
ningi nf ectiousi nde fi nitely.Cons eque ntly,onc ee ve nas l
ngl ei nfectiousi-n
divid ualarri ve sint hec ommuni t
y, eve r
yS us ce pti
bl ee ve ntua llybe comesi nf ecte d.
Whi lethea s sumpt ionofc hr oni ci nfec tioni sr easona blef ors omedi seases( e. g.,
he r
pe ssimpl ex) , ma nyi nf ec ti
ousdi seasespr oduc eape riodofa cutei nfectiousnes s
andi ll
nes s,f ollowe de ithe rbyr ec ove r
ya ndt hede ve lopme ntofi mmuni tyOrby
de at
h.Mos te pide mi cse ndbe forea llthes us ceptibl esbe c omei nfec t
edbe caus e
pe opler ecove rf as tert ha nne wc a sesa rise.Ke rma c ka ndMcKe ndr ick( 1927)de -
ve l
o pedamod ela ppl icabl et os uc ha c utedi s
e ases .Themode lc ontainst hr e e
stocks :TheSus ce ptibl epo pul atiorl,S, theI r
.fe ct
io-uspopui a t
ior .
,I ,andt heRe c ov-
eredpopul ation,良( Fi gur e9- 5) .Longknowna st heSI Rmode l,theKe rma c k-
Mc Ke ndrickf o rmul a tioni swi delyus edi ne pide mi ol ogy.Thos ec ontrac t
lngt he
disea sebe co mei nf e ctiousf orac erta i
npe riodoft imebutt he nr ecove randde ve lop
per ma nenti mmuni ty. Thea ssumpt lOnt ha tpe opl er e cove rc rea t
esonea ddi t
iona l
feedba ck-t hene ga tiveRe cove r
yl oop.Thegr e atert henumbe rofi nfe ct
ious
304 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

GURE9-
FI 5 St
ruc
tur
eoft
heSI
Repi
demi
cmodel
Peopl
eremai
nin
fec
ti
ous(
andsi
ck)f
oral
i
mit
edt
ime,
thenr
ecoveranddevel
opi
mmuni
t
y・

indi
viduals
,thegr ea
tert
her ecove ryrat
eandthes mallerthenumbe rofinfect
ious
peoplere
ma inlng・Allot
heras sumpt l
OnSOftheorlgl
na lSImode la r
eret
ained・2
Thes uscepti
blepopulat
ion, asintheSImode l
,isreduc e
dbyt heinfe
ctionra t
e.
Theinfect
iouspo pul
ati
onnowa c
c umulat
est
hei nf
e c
tionr at
eles
st here
cove r
yr ate
RRa ndther ecovere
dpo pula
tion良a ccumulat
esthere coveryra
te:
S-I
NTEGRAL(
-IR,
N-ⅠO- Ro
)
Ⅰ-I
NTEGRAL(
IR-RR,Io)
良 -I
NTEGRAL(
RR,
Ro)

Theinit
ialsus c
e pt
iblepo pul
ationisthetotalpopulat
ionl es
sthei
nit
ialnumberof
inf
ecti
vesa nda nyiniti
allyrecovereda ndimmunei ndividual
s.
There coveryr at
ec anbemode l
e dseveralways・I
nt heSIRmodel,theave
rage
durat
ionofi nfecti
vit
y,d, isas
sume dt obec onst
antandt herec
ove
ryprocessi
sas -

sumedtof ollowaf irst


-orderne ga
tivefeedbackprocess:
RR-Ⅰ
/d. (
9-2
4)

Theavera
gedurat
ionofi
nfe
cti
vit
y,d,r
epr
ese
ntst
heaver
agelengt
hoft
imepe
ople
ar
einfe
ctious
.Theass
umpti
onthatt
herec
overyr
atei
safi
rst
10rde
rpr
oces
smeans

2I
ntheS IRmo de
ltherec
overe
dp opula
ti
onisoft
ent eme
r d"Removals
"andt
here c
ov e
ryra
teis
t
h encaii
edtheremovaira
te.
Ma nyap pi
lC
ati
onsofthemo del
int
erp
rett
heremoval
rat
ea sth
esum
oft
ho sere
c ove
ri
ngfromthediseas
ea ndth
osewh odiefro
mi t
・However
,thi
sin
ter
pret
atio
nisin
-
corre
ct,s
incethos
ewh odiere
d u
cethetota
lpopulat
ion,whil
einth
eS I
Rmo de
lthet
o t
alpopul
at
ion
i
sc onst
ant.Theaggr
egati
onofdeat
h sandre
coveri
esintoasi
nglefl
owofremoval
sandas l
nle
g
s
to c
ko fcumu l
at
ivere
mo vlsi
a susual
lyJus
ti
fi
edb yarguln
gthatmort
al
it
ylSOf
tenasmallfr
act
ion
ofthetot
alp o
pulat
io
n.Evenwh ent
hi si
stue
r ,it
isbadmo deli
ngpra
cti
cetoag
grega
tetheli
vln
g
wiht
t hedead,si
ncet
heirbeha
viorisoft
enquit
ediferent.
Inthi
scas
e,ho
t sewhorecovercon
ti
nue

t
oi nt
eractwit
htheremaini
ngSusce
p t
ibl
eandinf
ec t
i
o uspopul
at
ions
,whil
ethos
ewh odieusua
ll
y
don ot
.
Ch
apt
er9 S
ISh
aedGr
p owt
h:Ep
ide
mis
c,I
nno
vat
i
onDi
fus
io
n,a
ndt
heGr
owt
hofNe
wPr
odu
cts305

peopl
edonotallrecoveraft
erexactl
ythesametime,butra
the
raglVe
npo pulat
ion
ofinf
ect
iousin
dividualswilldec
lineexponent
ial
ly,wit
hsomepeopl
ereco ve
rlng
ra
pidl
yandothersmor eslowly・
3Thei nf
ecti
onrat
ei sf
ormula
tede
xactl
ya sinthe
SImodelinequat
ion( 9-1
8).

9
.2.
3 Mo
de=∋
eha
vior
:Th
eTi
ppi
ngP1
3ht
Unl iket hemod elsc ons ider edt husf ar,thes ystemi snow s ec ond- orde r( therea re
threes t
oc ks,buts inc ethe ys umt oac ons tant ,onlyt woa rei nde pe nde nt) .Ho we ve r
,

itiss tillpos siblet oa na lyzei tsdyna mi csqua li


tative ly.Fi rs t,unl iket heSImode l
,
itisnowpos sibl ef ort hedi sea set odi eo utwi thoutc a uslnga ne pi demi c. Ifthei n-
fe ct
ionr a teisl es st hant her e cove ryr ate,t hei nfe ctiouspopul a tionwi llfa l
l.Asi t
fa l
ls,s ot oowi llthei nfe c t
ionr ate. Thei nf ectiouspo pul ationc ant he re foref allt o
z erobe f or eeve r
yonec ont r
a ctst hedi seas e.
Unde rwha tc irc ums tanc eswi llthei ntroduc t
ionofa ni nf e ctiousi ndi vidua lt o
thepopul ati
onc aus ea ne pide mi c?I nt uitive ly,fora ne pi de mi ct ooc c ur ,t
hei nf-ec
ionr
t a t
emus te xce edt her e cove ryr a te;ifs o,thei nfe cti
o uspopul a t
ionwi llg row,
le a
di ngt os tillmor ene wc ases .If,whi l
ee a chpe rsonwa si nfe ctioust he ypa sse d
thedi seas eont oe xa ctl
yonemor epe rson,t hent hes tockofi nf e cti
ve swo uldr e-
ma i
nc ons ta
nts inc et hei nf ectionr atewoul dbej us tof f setbyt her e cove r
yr ate.
The re for e,fora ne pi de mi ct ooc cur ,e achi nf ectivemus t
,ona ve rage, pa s
st hedi- s
e aseont omor etha noneot he rpe rsonpr lOrt Or eC OVe rlng.
Theques tionofwhe thera ne pide mi cwi lloc curi sr ea llyaques ti
ona bout
whi chf ee dba ckl oo psa redo i na
m ntwhe nt hedi s
e as ea rive
r si nac ommunl ty.I fthe
pos itivec onta g l
Onl oopdomi nat est her e cove rya ndde ple tionl oops ,t he nt hei n-
troduc t
ionofe ve nas lngl ei nf ectivei ndi vidua lt oac ommunl tyt rlgge r
Sa ne Pl-
de mi c. Thei nf ectionr atewi lle xc ee dt her ecove ryr ate,C aus l
ngt hei nf ectionr ate
togr ow s ti
llf urthe r,unt ilde pl eionoft
t hepoolofs us ce ptibl esf inallyl imi tst he
epide mi c. If
, howe ve r
, thepos i
tivel oo pl SWe ake rt hant hene ga tivel oo ps ,ane p1-
de mi cwi l
lnotoc c urs inc einf ec ti
o uspe o pl ewi llr ecove rona ve ragef astert ha n
ne wc ase sa rise .Thenumbe rofne wc a sesc reatedbyea chi nf ectivepr iort Ot he ir
recove ry,a ndt here fo r
et hes trengt hoft hedi fe r
e ntl oops ,de pe ndsont hea ve rage
dur ationofi nf ectiona ndt henumbe rofne wc a sesea chi nf e ctivege ner atespe r
timepe ri od. Thehi ghe rt hec ont a ctra teo rt hegr e atert hei nf ec tivltyOft hedi sea se,
thes tronge rthepos itivel oop. Like wi se ,thel arge rt hef r
a ctionoft het otalpo pul a-
tions us ce pt
ibl et oi nf ec tion, thewe ake rt hede pletionl oop. Fi na lly,thel onge rt he

3wh i
letheas
sumpti
onthatr
emoval
sarefi
rs
t10r
derisre
aso
nabl
einthesi
mp l
eSIRmo de
l,
t
hec o
urseofmanydise
asesi
smo r
ecomplexandthedela
ybet
weeninf
ecti
onandre
mo vali
soft
en
n
ote x
p o
nenti
l(
a i
fagrou
pwe real
li
nfec
tedatonce
, t
heremova
lrat
ewo u
ldbesma
llinit
ia
ll
y,t
hen
b
uildtoapeakbefor
etap
erin
go f
f)
・Chapt
er11disc
u s
seshowdif
fe
rent
tyeso
p fde
laysca
nb emod-
e
ledindepthandsho
wsh owmo de
ler
scansel
ectro
b us
tfor
mulat
io
nsfordel
ayst
oma tc
hthedat
a
f
ordif
feren
t di
st
ri
but
ions
.
3
06 Pa
rtH Th
I eDy
nami
cso
fGr
owt
h

a ver agedur ationofi nf ection,t hewea ke rt henega tiver ecove ryl oopa ndt hemor e
like lya ne pide mi cwi llbe・4
Fora nygl Ve npopul ationofs usc ept ibles ,the reiss omec riti
ca lcombi na tionof
cont ac tf r
e que nc y,inf e cti
vl t
y,a nddi seas edur ationJ us tgr eatenoughf ort hepos i-
tivel oopt odomi na tet henega tivel oops .Tha tthr es hol di sknowna st het lPPl ng
poi nt ・Be lowt het ippi ngPOl nt ,t
hes ys temi ss t
a bl e:ift hedi seas ei si nt roduc e di nto
thecommuni ty,the rema ybeaf ewnewcas es, butona ve rage,peopl ewi llr ec ove r
fas tert ha nne w ca sesa rege ne rated. Ne ga tivef ee dba c kdomi na tesa ndt hepopul -a
tioni sr esi stanttoa ne pide mi c。Pa stthet ippl ngpOl nt, thepos i
tivel oopdomi na tes.
Thes ys te
mi suns tabl ea ndonceadi seas ea rri ves ,i tca ns prea dl ikewi ldf ire-
tha ti s ,bypos itivef e edba ck- l imitedonl ybyt hede ple ti
onoft hes us ce ptible
popul a tion.
Fi gur e9- 6s howsas imul a
tionoft hemode lwhe r et hes ys te mi swe llpa s tthe
tlppl ngpoi nt. Thepopul ationoft hecommunl tyl S1 0, 000a ndi nitiallye ve ryonei s
sus c eptibl et ot hedi seas e. Att imez ero,as ingl ei nf ec tivei ndi vidua la rr i
vesi nthe
communi ty.Thea ve ra gedur ationofi nf ec t
ioni s2da ys ,a ndi nf ecti vltyi s25%.
Thea ver agecont actf reque nc yl SS ixpeopl epe rpe rsonpe rda y.Ea c hi nfe ctive
the refor ege ne rate s1.5ne wca sespe rda ya nda na ve rageoft hr e enewca sesbe fore
the yr e cove r.Thepos itivel oopt he ref or edomi na tesa ndt hee pide mi cqui ckly
spr eads .Thei nf ec t
ionr atepea ksa tmor et ha n2000peopl epe rda ya r oundda y
ni ne,a nda titspea kmor et hanone- qua rte roft hepopul a t
ioni sinf ec tious .Thes us -
ce ptibl epopul a t
ionf a llsra pidly,a ndi ti st hisde pl etionofpot ent i
a lne wcas est ha t
ha ltst hee pi de mi c.Byt het e nthda y,thenumbe rofs usce ptiblesr e mai nl ngl SS O
low t ha tthenumbe rofnew cas esdecl ines .Thei nf e ctiouspopul ationpea ksa nd
fll
a saspe opl enowr e cove rf astertha nne wcas esa ris e・ Thes us cept ibl epopul ation
cont i
nuest of a l
l,t hougha tas lowe ra nds lowe rr ate,unt ilt hee pi de mi ce nds .
Inl es st han3wee ks,as i
ngl ei nfectiousi ndivi dua lledt oama ssivee pide mi ci n-
vol vingnea rlythee nt irec ommuni ty. Not et ha taf ewl uc kyi ndi vidua lsne ve rcon-
tra ctthedi seas e.Unl iket hec hronici nf ec tionmode li nwhi cheve r yonee ve nt ual l
y
cont rac tst hedi sease,i nt heSI Rmode lt hee pi de mi ce ndsbe foret hes us ce ptible
popul a tionf allst oz e ro.Thes tronge rt hepos itivel oop,howeve r,thef ewe rs us I
ce ptibl esr ema ina tthee ndoft hee pide mi c.Al sonot et ha tunl iket hel ogl S
t i
c
model ,t hebe ha vi ori snots ymme t
r i
c・.thei nf ect iouspopul a i
tonr is esf as tert ha n
itf alls.

4Th eSIa n
dS IRmo delswer eorl
glnall
yf ormulat
eda sd et
erminis
ti
cs ys
temsreprese
ntlngth e
averagec onta
ctrat
ea ndabstr
ac t
lngfromt heindivi
dualen counte
rsamo ngme mbersofthep opula-
t
ion, Ke e
pl nmindthatthedete mi
r nist
icfo r
mu la
tio
nisamo del
ingassumptl
On, a
PP r
OPrl
atein
somes itl
J
-a
tionsa!
ldn ota
p pr
op rl
ateinothe r
s(part
icll
arly,Wbe !
Hh epopulat
ionsaresmallorth e
vaia
r nceinthedist
ribut
ionofc ontactr
ates,infec
ti
vit
y,a ndr e
p?verytimeislar
ge).Themo d el
sa r
e
easi
lyg eneral
izedtoincorpo
rateStOChasti
ce ncount
ers,i
n fect
lVl
ty,andrecove
ry,eit
herbya dding
r
an domv a
riat
iontotherateequ at
ionsofth eSIRmo delorb yr e
presentl
ngtheme mbersoft h
ep op-
ul
a t
iona sdiscr
eteindi
vidual
sa nds pec
ifyingd ec
isi
onrle
u sforth
eirinter
act
ion(anagenトb ased
mo del).I
nco r
porat
ingtheserandomefe ctsme an
stherewi llbead i
str
ibuti
onofp oss
ibl
eo utcome s
f
o ranys etofparameter
s.Thes h a
rpb o
u ndaryb e
tweena ne pi
d e
mica ndstab
ili
tydefin
edb ythet i
p-
pl
n gp Olnti
nt h
ed et
erminist
icmo d e
lsbeco mesap ro
bab i
litydis
tri
butioncbar
acter
izl
ngth echa nc
e
anep i
d emicwilloccurforanyg ivenaverageratesOfinteract
ion,i
nfecti
vlt
y,andrecover
y .Like-

wise,theS IandS I
Rmo del
sa ssumeah o mo ge
n e
ousandwe ll
-mixedp opul
ati
on,wh i
leinre a
li
tylt
i
so 鮎ni mp or
tantt
or epr
esents ubpopul
atioI-
Sandthesp ati
aldimlSionofanepidemic.Fors pati
al
mo delsofthespreadofdiseasea ndotherrefi
neme nt
s,see Mu rr
ay( 1
993).
Cha
pte
r9 S-
Sha
pedGr
owt
h:Epi
demi
cs,
Ⅰnno
vat
lonDi
軌si
on,
andt
heGr
owt
hofNe
wPr
oduc
ts3
07

Toil
lustr
atetheti
pplngpoint
,Figure9-7s howsthes uscepti
blepopulati
onin
severa
lsimulati
onsofthemode lwit
hdi f
fer
entc ontac
tr a
tes・Theotherparameters
areident
icaltothoseinFigur
e9- 6.Attheti
ppi ngpoint(twoc ontac
tspe rpers
on
perday),thenumbe rofnewcaseseachinfect
ivege nerat
eswhi l
einfecti
ousisjust
equaltoone( 2contac
tsperpe
rsonpe rday*0125pr obabili
tyofinfect
ion* 2days
ofinfect
iviy)
t .Contact
satarat
el es
sthantwope rpersonperda ydonotc a
usean

2
5
0
0
FIGURE9 -6
sa leE
Simul ationofan
2
0
0
0
epidemi ci nt he
^ Ja

SIRmode一
(
^t
^O Uatl
2P P E o a d )

0
n
5
0
I

Thet o t
al
d
Put= uO!

popul ati
oni s
L
0
0
0
l

10,000. The
contac tratei s
83alu E

5
0
0

6perper son
perda y,infecti
vi
ty
0

i
s0. 25, and
0 4 8 12 16 20 24
averagedur ati
on Days
ofinfectivit
yf S
2day s.The
(
al

ini
ti
al infective
doad)uo! ePdodaq

popul ati
oni si,
O
0
7
5

andal Tot hers


areiniti
al l
y
l

0
A
0
5

suscept ible,
U
J

2
5
0
0
!ld ao sns

0 4 8 12
Days
16 20 24

GURE9
FI -
7
(
aF

Epidemi c
do ad)uo!tepdo

dynami cs
7
5
m

fordif
ferent
.

contactrates
Thec on t
actrate
5
0
00

i
snot edoneac h
daq

cuⅣe; allother

2
5
00

paramet er
sar e
!td ao sns

asinFi gure916.
0

2
0

4
0
oy
3D

10 50 60
a
S
30
8 P
artI
II Th
eDy
naml
CSO
fGr
owt
h

e
pid e
mi c.Whe nthec ontactrateri
sesabovethec r
iti
calthr
esholdoft wo, t
hesys -

t
em be comeuns table,anda nepidemicoc c
u r
s.Thehi gherthec ontactrat
e,the
s
trongerthepos i
ti
v econtaglOnlooprelat
ivetothenegati
ver ecoveryloop,andthe
f
a s
terthee pid
emi cprogresses.Furhe
t r,t
hes t
rongert
hepos iti
vel oop,thegreat
er
t
hepopul ationulti
ma tel
yc ontract
lngthedisease.Anyc hanget hatincrea
sesthe
s
trengtho fthepositi
vel oopswi l
lyiel
ds imil
arresul
ts・Ani ncreaseininfect
ivl
ty
s
trengthensthepositi
velo opandisidenti
calinimpacttoanin c
rea s
einc ont
actfr
e-
quency.Ani ncre
a seinthed urat
ionoftheinfecio
t usperi
odwe akensther e
covery
l
o o
pa nda lsopushesthes ystemfarhe
t rpa s
tthetl
PPlngPO n
l t

Exphr
ingt
heS旧 ModeI
Simula
tetheSIRmode lundervari
ouscombi
nat
ionsofpara
met
ers
.Wha tde-
te
rmineswhethe
ra nepi
demicwillocc
ur?Whatdete
rmine
sthef
ract
ionofthe
popul
ati
onremai
ninguni
nfec
tedinequi
li
bri
um?Why?

Theexa
cttl
pplngpOln
tint
heSIRmodelcaneas
il
ybecal
cul
ate
d.Fo
rane
pide
mic
t
oo c
cur
,theinfe
cti
onrat
emustexc
eedthere
cover
yra
te:
I
R>RR=⇒c
iS(
Ⅰ/
N)>Ⅰ
/d (
9-25)
o
req
ulVa
len
tly
,

(
9-26)
c
i 芸)>1
d(
Ine qua tio n(9 -26) ,thepr oduc to ft hec ont actrateandi nfectivityi sthenumbe rof
infectiousc on tac tspe rt
imepe riode achi nfec t
iouspe rso nge ne rates. Mul ti
plying
byt hea ve ragedu ra
tiono finf ection,d,y ie l
dst hedime nsio nles sra t
ioc id, known
asthec ont actnu mbe y
: Ho we ve r,nota l
lthe sec ontactswi llbewi ths usc ept i
bles,so
nota llwi llres ulti nane wc a se. Thenumbe rofi nfe cti
o usc ont actst ha ta ct
ua l
ly
resultint hei nf ec t
iono fas us c eptiblepe rs onde pendso nt hepr oba bilityt hatthe
infT
ective se ncou nters us ceptible s.As s
umi ngt hepo pul ati
o ni shomoge ne ous,the
probabi lityo fe nc ount erlngaS us ceptiblei sglVe nbyt hepr e vale nc eo fs usc epti
bles
inthepo pula t
io n,S/ N. Thee x pre ssionc i
d( S/N)i sals ok no wna sther epr oduction
ratefo rt hee pide mi c 。Eq uation( 9- 26)t here f
o redefi
ne st het i
p pingpo into rt h
resh
olda twhi cha ne pide mi coc cur si napo pul at
io nandi sk no wna st het hr eshol dthe-
oremi ne pidemi olog y.
Not et hatthec ontactnumbe rc anbel a r
gei finfecivl
t tyi shi gho rift hed
r ua-

tio王
10 finf e c
tio ni slo ng. Thed ur atio王
.
l_Ofthei nfF
Xt
Ii oI
J Sp
er iodf o rd isea sess ucha s
mea slesa ndc hic kenpoxi sve rys ho rt,ama t
terofda ys ,butt he s
edi se asesha ve
highc ont actn umbe rsbe c
a uset heya ree a s
ilys preadt hr oug hc asua lc ont act。h
contras t,thec ont actr atea ndi nfec ti
vityofHI Va remuc hl owe r( HI Vc annotbe
spread血r oughc asua lc ontac tbuto nlyt hr oug hsexua lc onta cto re xc ha ngeof
bloodorbl oodpr oduc ts).Ne ve rtheles s
, t
hec ontactnumbe rforHI Vi sh ig ha mo ng
thosewhoe nga gei nr iskybe ha vio rsbe caus ethed ura t
io nofi nf ectioni ss olong.
Thei nc u ba t
ionpe r
iodpr lOrtOt hede velopme ntofclin i
c alsympt omso fAI DSa v-
eragesa bo ut1 0ye ars( Sees ectio n9. 2.7).
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
mic
s,Ⅰ
nno
vat
i
onDi
軌si
on,
andt
heGr
owt
hof
NewP
rod
uct
s309

Figure9-8showshowt hetipplngpOlntdependsonthepa ra
me ters
.Thecurve
i
sthebo undarybet
we e
ns ta
blea ndunstabl
er egl
me S.
Tot helef
toft hecur
ve,t
he
s
ystemi sst
ableandthereisnoe pi
de micbecausetheinfe
c t
ivi
ty,contac
tra
te,du-
r
ati
onofi nf
ecti
on,andfrac
tionofsuscepti
blesinthepopulat
ionaretoolow.Tothe
r
ightofthecurve,t
hesystemi sunsta
ble,andthereisanepidemic.

9.
2.
4 ⊆
mmun章
Zat
ionandt
heEr
adi
cat
ionofSmaHpox
Thee xi st
e nc eoft het i
ppi ngpoi nt( equa tion( 9- 26) )me ansi tisthe o ret
ic a
llypos -

siblet oc ompl etel


ye radicateadi seas e.Er adic ationdoesnotr equi reaPe rfec t
va ccinea ndun iversalimmuni z ati
onbutonl yt hewe akerc onditiont hatther e pro-
duc ti
onr at eoft hedi sea s
ef alla ndr e ma inbe lowones ot ha tne wc a s
esa risea ta
lowe rr atet hano l
dc ase sareres olve d. Thes toc kofi nfectiouspe opl ewi llthe nde -
cline, furt
he rreduc i
ngthei nfectionr ate, untilt hepo pulationbe come sdi sease-fre e.
Forma nydi seas e
s ,i
ti sdi f
ficultori mpos siblet oa chieveo rma inta inthisc ondi -
tionduet ohi g
hi nf ecti
vlty,thee xistenc eofr eservoi rsoft hedi se aseout sidet he
huma npo pul ation( asi nma la r
iaorLymedi s
e ase,bot hofwhi c hha vea nima l
hos t
s ),ort hera pidinlfuxofs us ce ptiblepe opl et hroughbi rhs
t ,mi gr at
ion,ort he
de cayofi mmu nl t
y.
Sma llpox, howe ve r,isdife rent.Sma llpoxwa sonc eoneoft hemos tdea dly
disea sesa nde nde mict hroughoutt hewor ld. Thei nf ect
ivl tyOfs ma ll
poxi shi gh,
butt hedur at
ionofi nfe c
tioni sshor t
.Sur vivor sa cquire dl ong- live di mmunl ty.
Mos timpo rtant,t
hes ma ll
poxvi rusca nnots ur viveout sideahuma nhos t
-t he re
arenoa nima lorot herr eservoirst oha rbort hevi us
r .The seco nditionsme antt ha t
thede velo pme ntofa ne fe cti
veva ccine,de pl oye ds ufi cient l
ybr oa dly,coul dr e-
duc ethei nf ect
ionr atebe lowt her e cove ryr at
ea nde li
mi na tethevi rus,e veni fnot
eve r
ype rs onc ou l
dbei mmuni z ed.
Thehi storyo fs ma ll
poxe radica t
ioni swe llk nown: Edwa rdJ enne rde ve lope d
hef
t i
r stefe cti
veva ccinei n1796. Des pitet hes uc ce ssofJ e nne r'
sva ccine, i
tt ook
ma nyye arsf orva c ci
na ti
ont obea ccept ed;s ma llpoxwa ss ti
llama jorC aus eOf
de at
ha tthes ta
rtoft he20t hce ntury. Byt he1 950S ,duet oi mpr ove me ntsinpubl ic
he al
thpr ogr amsa ndi nt hee fe c t
ive nes sa nds he lf-li
feoft heva c cine,s ma llpox

GURE9
FI -
8
Dependen ceof
c
(p!

theti
pplngPOint i
d(S/=
N) 1
onthec ontac
t
)
3 Lむq
(ssolu

numberand
L
OI
u

suscept
ibl
e Ep
ide
mic
.nNI
Sua∈ !P)

(
uns
tab
一e;p
osi
ti
vel
oopd
omi
nan
t)
populat
ion
DetuO
O

N
oE p
ide
mic
st
abl
e;ne

Su
sce
pti
b一
eFra
cti
on
,ofPopul
at
io
n(S/N)
(d
imens
l0nl
ess
)
310 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

ha dbe e
ne radica tedi nmos toft hei nd ustriali
ze dwor ld.I nt hemi d-1960S ,the
Wo r l
dHe althOr ganiz at
ion( WHO)C oo rdina tedavi go rouswor ldwidec ampa i
gnt o
trackt hedi sea se,immuni zet hes us c eptible ,andqua rantinet hes ick.Thel ast
knownna tur all
yoc cur ringCa s eWa sr epor tedi n1 9 77i nSoma li
a.I n1 978,s ome
sma llpoxv i
uses
r cape df rom ar esea rchl a bi nEngl a nda ndc a
us edt woc ases,one
fatal・Sinc ethe nnof ur t
he rc a sesha vebe e nr eported, and, inoneoft hegr e atesttri-
umphsi nthehi storyofme dicine,t hena ti
onsoft hewo rlddec l
aredi n1 980t ha t
sma ll
poxha dbe ene radi cate df romt hee arth
Al mos t.Dur i
ngt heCol dWa r,bot ht heUSa ndSovi etUni onma intaine d
stocksofs ma llpoxvi rusa spa rtoft he irbi ologi calwa rfarepr ogr a
ms .Thoughbot h
na t
ionss lgne dt he1 972Bi ol ogi calWe aponsConve nt ionba nningbi owe aponsa nd
biowa r f
arer es earch,t heyc ont inue dt oma intainthe irs toc ksofs ma llpox,a ndt he
Sovi etUni onc ont i
nue dbi owa rfarer ese archi nvi olationoft heConve ntion. Whi le
theses ma llpoxs tocksa r ema i
nt ainedi nt hehi ghe sts ec uritybioc onta inme ntla bs,
therei snatur alco ncemt ha tt hevi rusmi g hte scape ,ac cident all
y, t
hrought errorism,
orinwa r.AWHOpa ne l,a fterl onga nds ome t
ime sa c ri
moni ousde ba te,r ecom-
me nde di n1 994t hata llUSa ndRus sians t
oc ksoft hevi rusbedes tr oye dbyJ une
1999. Howe ve r
, ma nya na l
ys t
sbe l
ievet erro r
istso rna t
ionss ucha sl ra qa ndNor t
h
Ko reama yha vea cqui reds ma llpoxf romt hef o me
r rSovi etUni on. Be c aus epe opl e
nol onge rr eceives ma ll
poxva ccina t
ions ,andbe c aus et hei mmuni tyC Onf erre
dby
childhoodva c cina t
ionde ca ys ,muc hoft hewo rld'spo pul at
iont oda yi ss usc epti
bl e.
Ther e l
eas eofs ma l
lpoxf romt he sestoc ksc ouldtrigge rama ss
ivepa nde mi c. I
nr e-
spons e,Pr esidentCl intonor de redUSs ma ll poxs toc ksbepr ese r
ve df orr esearc h,
andWHOs us pende di tsa ttemptt oha vede clareds toc ksofs ma ll
poxde stroye d.

TheEf
fi
c領CyOfhl
L
muni
Za如 FT
.甲相 gT
amS
Equa ti
on( 9-26)andFigure9-8s howhowt hevulner
abil
ityofapopulati
ont oepi-
demi cde pendsont heparameter
soft heSIRmode l.
Ma nyi nf
ect
iousdiseasesare
highlyc ontaglOuSanditisnotfe a
sibletoreducethecontactnumber.II
nmuni za-
tion,whe reva cci
nesarea va
ila
ble,c a
nbehi ghlyefe c
tivenotonlyinpr ot
ecting
theimmuni zedindivi
dualsbutalsoinmovi nga nenti
repo pul
ati
onbelowt hetip-
pingpoi nt.Fore xample,poli
oha sallbutvanishedinna t
ionswithst
rongpubl i
c
hea l
thprog ra
msa ndWHOhope st oeradi
cateitworl
dwi dewithi
nafe wye rs
a .

1
. Eff
e cti
vene ssofimmuni zati
om。
Thec ontactnumbe rforpol i
oise sima
t t
edtober oughl
y5t o7( Fine1 993).
Wha tf
ra cti
onoft hepopul at
ionmus tbevacci
natedtoens urethatno
epi
de micwi lloccur?As s
umet heva cci
neislOO%e fe c
tive. Nowc onsi
der
measlesa ndpe rt
uss
is( whoopingc ough),dise
aseswhos ec ontac
tnumbe rs
ree
a sti
ma tedt obe12t o1 8(Fine1 993).Whatfract
ionoft hepopul ati
on
mustbeva ccinat
edtoe nsurenoe pidemicwi l
loccur?Wha tfra
ctionmus tbe
vac
c i
na t
edi fthevaccineisonly90%e ff
ect
ive?Whydome asl
esa nd
per
tussispersistwhilepoliohasbe ene fect
ivel
ye li
minated?
Ne xt,simul a
tet
heSI Rmode lwi ththeparameter
sinFi gure9- 6(C-6,
i-0・ 25, d-2, N - 0, 000),buta
1 ssumethat50%oft hepopul a
t i
onha s
fl
fi
l
d
(
)
th
equaranti
oth
owt
n
ati
popu
on
eo
erat
e
nerat
nef
fl
i
l
th
d
o
romth
Ows
ecti
n
e
ati
ouspopu
equaranti
ont
popu
ne
on
.lk
i
f
ll
F
A
tt
eth
at
ormu
a
esacert
n
ssume
eas
o
ows
equaranti
nerat.f
ri
d
id
i
Q
ti
t
th
o
neTi
ecti
ous
e
uaranti
enot
me
pe
entif
n
y,d
l

F
peop
ean
oaquaranti
assumeon
ya
ur
er
nearea
moveth
emt,
.f
ul
Q
d
iF
fT
th anti
racti ne
onoati
e
enot
on
n
ecti
ouspopr id
ua
, d
i
f
b
bl
illi
B
entifi
e s
as
n
ecti
o
equaranti
et
ngora
ousan
w.f
ne di
i
ll
l
ati
sureyour
ormu
on
orth
equaranti
e
s
mens
ona
ycon
nerat
-iA
f
l
id
di
th
ent
s
st
ssumequaranti
romth
srecover
seasew ua
v
ne
n
e ・d
fi
f
th
esameaverage
ono
n
ecti
vlt
yaSth
quaranti
osenot
ne
urati・ f
i
id
l
18
ll
(d
ri
th
o
erest
cen
n
sma
epopu
ati
pox
em
co
on
u
nganep
-ik
l
f
B
till
db
d
tt
th
t
es
c
werequaranti
e
on
ury
ost
s
perm
ne
ut
orexamp
,dif
d
h
f
i
M
S
)
t
o
yth
en
c
oatt
on
orth
e
n
ecti
onrat
urc
un
ay
eequati.d
i
l
ibili
t
th
eth
nc
act
ne
yth
u
o
quaranti
at
eposs
peop
ecome wQ
ncont dth
d
i
C susceptibl
e
enot
a
nrat
acert
esat
actR
ne
ont
at
uaranti.
,A
f
al
i
id
di
ssumeth
e
s
sth
ne
esameasth
at
n
ecti
quaranti
yO
vlt
u
viddi
f
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312 Pa
rtHI TheDyna
micsofGr
owt
h

val
uesofthea
veragedurat
iono fimmunl ty,Whatistheimpac
to nthe
dynamic
s?Underwha tc
onditi
o nswi l
lthed i
seasebe
c omeendemicinthe
popul
ati
on?Whatistheequi
libriumr eached,andwhy?Wha timpa c
tdoes
los
sofimmunit
yhaveo nthee fe c
tive
ne ssofimmunizati
on?Ont heabi
li
ty
toera
dica
teadis
ease?Why?

9
.2t
5 Her
d貞mmunは
y
lnt her e alwo rld,apo pul atio ni sr e pe ate dlyc ha ll
e nge dbye xpos uret od i
恥r e nt
d ise ase s. Infec t
iousi ndi vid ua ls ,un wi tting lyc ar rylngt hed isea se,ma ya rriv efro m
o the rc ommuni ties.Thes pr ea do fthebl ackde a thi n1 4thc entur yEu ro pewa sa-c
c ele rate dbye xtensivet ra d ene two r
kswi tho the rr eglO nS, t
hehi ghr ateo ftra velo f
pi lgims
r , andbyt hefli gh to fthet errifieda ndu nk no wi ngl yi nfe ctedt ot ownsa sye t
une x pos e d.Sus ceptiblei ndi vi dua lsc ana lsoc o mei nt oc o ntac twi thot he rr eser-
vo irso fthedi s eas
e,s uc ha sc o nta mi na te dd rink ingwa te r( asi nc ho ler a),o ra ni-
ma ls( buboni cpl aguei snoto nl yt ra nsmi ttedf r ompe rsont ope rsonbutbyf le as
whopa sst hepl agueba c illusf romi nf ecte dr atst ope opl e)ASo mepa thog ensmu tate
a ndc r osst hes o-calleds pe c iesba 汀i er,J umpi ngf roma nima lr eservo irst ohu ma n
po pul atio ns( asoc cur sini nflue nzaa ndl ike l
yoc curr edwi thHI V, out br eakso fthe
Ebol avi r us ,anda ppa rent lywi thBo vi neSpo ngi f
o rm Enc e
pha l
o pa hy(
t BSE) -
ma dc ow di sea se
).I ft hec o nta ctr ate ,i nfec ti
vi ty,a nddur at
i ono fi nfe ctiona re
sma l
le noug h, t
hes ys temi sbe lowt het ippl ngpoi nta nds t
a ble・ Suc has i
tua tioni s
k nowna she r
di m uni t
y( Fi ne1 9 93 )be caus et hea rrivalofa ni nfec tedi nd iv i
dua l
do esnot pr oduc eane pi de i c(
m tho ug haf e wu nluc kyi ndivid ua lsma yc o mei nc o n-
ta ctwi ha
t nyi nfectiousa riva
r lsa ndc o ntr actthed is
e as e,theg rou pa sac o mmuni ty
ispr o tecte d) .Howe ve r,c ha nge si nt hec o ntac tr ate,i nfe ctivity,o rdur ationo fill-
ne s sc a npus has ystempa stt het ippl ngpO lnt.
Figur e9- 9S howshow c ha nge si nt her e pr o
duc tionr atec andr ama tically
cha ng et her espons eofapo pul atio nt oe xpos u re. Int hes i
mul ation, thepo pul at
io n
isc ha l
l enge de very5 0da ysbyt hea rriva lo fas lng lei nfe ctedi nd i
vi dua l.Thepo p-
ul atio n,i nf ectivlt
y,a nddur a t
iono fi nfe c t
iona rei de nt icalt ot hos ei nFi g ure91 6
(1 0, 000, 0. 25,a nd2da ys , re spe ctive ly) .Ho we ve r
, thec ont actr atei sa ssu me dt o
inc re as el ine arl
yo ve rt ime , be gin nlnga tZ ero. Thec o ntactr at emi g hti nc rea sea s
po pul ationde nslt
yg rowsO ra SC ha nge si ns oc i als tructur esorc ultur alpr ac t
ice s
br ingpe o pl eintomo ref reque ntc o nta ct. Ther a pidur ba niz at
i onoft hei nd ustrial
re vol ut i
o n, fore xampl e, inc re ase dt hec o ntac tra tea ndi nc ide nc eofe pi demi csfor
ma nydi se ases.
Dur i
ngt hef irs
t5 00da ys ,ther epro d uc t
io nr a t
e( them um- be rofne wc a sesge n-
er atedbye a chinfec t
ivepr io rt or ec ov ery )i sle sst hano ne ,thene ga t
ivel oo psd o m-
ina te ,a ndt hes ystemi sbe lowt het lPPl ngPOl nt .The rei snoe pide mi c:Eve ry50
da ysa ni nf ectiousi ndi vid ua la rrive s,b uta nype opl ei nf ectedbyt hi spe rso nr e-
co ve rbe fo rethe yc anr e pla c et he ms e l
v esi nt hepo olofi nf ective s.Thepo pul a
tio n
en joyshe r di mmuni t
y. Atda y5 00t het ippl ngPO lnti sc ross ed. Nowt hec o ntaglO n
loo pdo mi na tes,andt hene xti n fectiouspe rsont oa r rivet rigge rsa ne pi de mi c.The
epi de mi ce ndsa fte
rt hes us c ept iblepo pul ati
onf alse
l noughf ort hed e plet i
o na nd
rec ov e ryl oo pst oov e rpo we rt hec o nta glO nl oo p. Bya boutda y600t hed e c
linei n
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
mic
s,I
nno
vat
io
nDi
fus
io
n,a
ndt
heGr
owt
hofNe
wPr
odu
cts313

FlGURE9・ 9
Successiveepl-
demi cwavescre-
atedbyincreasl
ng
contactr
ate
Ever y50days
thepopul ation
ischa" engedby
thear ri
valofasi -n
gleinfectr
lousIl
ndl-
I
vjduaLAtf i
rst
,the
popul at
ionhas
herdi mmuni ty.
Thecont actrate
l
'ncreasesh l
nearly
fromzer o,increas -
lng的er e一ati
ver e-
produc t
ionr at
e
andevent uall
y
causmgawaveof
epidemi cs

(
a一
t
. doad) uo.r t2n
1dodaq
lIl
daosns

1500 2000

thes uscepti
blepopul a
tionr educ esthereproducti
onr atebelow onea ndthenega -
tiveloopsoncea gai
ndomi natethepos i
ti
vecontagionl oop.Thoughi nfect
edindi
-

vidua l
scont i
nuet oarr
ivea t50- dayinteva
r ls
,thesystem hasbecomes ta
bleagaln.
Howe ver,thecont a
ctra t
ekee psr l
Slng,lnCreaS
lngthes t
rengthofthec ontagi
on
loop・Byda y8 00,thec ontaglOnl oopI SOncea gaindomi nant
.Thea rri
valoft he
ne xtinfect
iouspe rs
ont rl
gge rSa not
he repidemic.Sincet her
ea reevenfewe rsusI
ce pt
iblesthisti
mea round,i tisabi tmi l
der・Byda y11 00t hedeplet
ionoft hesus-
ce pt
iblepoolha sonceaga l
nOVe rWhe l
me dthecontaglOnl oopandther e
producti
on
31
4 Pa
rtI
II TheDy
nami
cso
fGr
owt
h

ratef allsbe lowo ne. Thec ommuni tyl SOnc ea galnr esista ntt oe pid emi c ,unt ilthe
cont actr a terisese no ug ht opus ht her epr od uc tionr at
ea boveonea gain, trlgge rlng
thethi rdwa v eofi nfe cti
o n.
I nt hi ssimpl ee xa mpl et hepe riodi ce pide mi csa risef ro mt hea ssume ds t
e ady
risei nt hec on tactr ate.Suc ces si
vewa ve so fe pidemi csa rei nf ac to bs er vedf o r
ma nyi nf ec t
iousd is
e ases ,pe rha psmos tno tabl yme asles .Pr iort ot hei ntr od uction
ofma ssi mmuni zati
o ni nt he1 96 0S ,ind us trializedna ti
o nss ucha st heUSa ndUK
expe rie nc edl argea mpl itud eme aslese pi de mi csa bo ute ve ry2ye a rs. Duet oim-
mun izatio npr ograms ,thea mpl itudeo ft hec yc lesismuc hr educ edt oda y, but血e
tend enc yt owa rdc yc l
icwa ve so fme as le spe rsi
sts.I nc o ntrastt ot hee xa mpl e
abo ve ,thec ont actra tef orme aslesr e ma insr ea sonabl yc o ns tant.Thec yc licc ha r-
actero ft hee pidemi c sarise sf romt hei nte ra ct
i ono fhe rdi mmun lt
yWi thpo pul ation
growt h・ Ea che pid emi ci nc r
e as esthei mmunef ractiono ft hepo pula ti
o ne no ught o
conf erhe rdi mmu nlt
y ,Pr eVe ntlnga no the re pi de mict hef ollowl ngy e
a r.Ii owe ve r,
du ri
ngt hist imet hepo pula tionofs usc e ptible sinc reas esa sc hild rena rebo r n.
Eve ntua l
ly ,thes us c
e ptiblef ra ctiono fthepo pul ationr isese noug ht opus ht hes ys -
tempa stthet ip
plngpO lnta ga ln, andt hene xte pi demi cbe g i
ns .TheSI Rmod elc an
easilybee xtende dt oi nc l
ud et hea ges truc t
ur eoft hepo pul ation, includ ingbi rths
andde a ths( Se ec hapt er1 2)・ Wi thr ealisticpa r
a me tersthe semo delsg ene ratepe r-
sist
e ntos cill
a ti
onsi nd isea sei nc i
d enc ea st hes ys temr e
pe atedl yc yc l
e sa bovea nd
belowt het lpplngpO lnt .
Ther eprod uc tionr atef ora ni nf ec t
io usdi se aseisno ts olelyama t
tero fthevi r-
ulenc ea ndo therbi olog lCala ttribute so ft hepa thog en・ I
ti ss t
rong lyi nflue nc edby
socia ls t
r uc t
ur esa ndt heph ys ica linf rastruc t
ur eofac ommun ity.Thec o nta ctra te
obvi ous lyr epr esen t
st hena tur eo fs oc ials truc turesint hec olnmu nity: Thec onta ct
rateinr ur alco mmun i
tieswi thl owpo pul a tionde nsit
ie sisl owe rtha nt hatofhi ghly
urba nize dpo pulations .Thei nf ec t
ivl t
yO fadi sea s
ei so nlypa rtlyd e temi
r ne dbybi l
olog icalf ac t
o rs.Ca sual co ntac tandi nha la tionc anspr eadi nflue nz a, wh ileHI Vc an
onlybec o ntractedt hro ughe xcha ngeofbl oodo rothe rbodyf lui ds( abi ol ogic al
factor) .Buti nfec ti
vityi sa lsos trongl ya fe c tedbys oc ialpr acic
t esa ndpu bl i
c
healthpol icie s
,s ucha st hea va i
la bilit
yo fc leanwa t
er ,t hepr eva lenc eofha nd
wa shing, o rthef reque nc yo fc ondo mus e.

9E
.
2・
6 棚4
.
7
Jt
.

・汗噂 PaS
H:、,
i
:
-
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T
矩沖 巧キ
ヨFr
,h音
:
Ma
dCo wDi s
ease
Thee pidemi cofBSEo rma dc owd iseaseinGr eatBritai
ndu ri
ngt he1990si l
lus -

tra
tesho wc hange sintechnicala nds oci
alstruct
uresc anpus hapo pulati
onpa st血e
tl
pplngpoint .Pri
o rto血ee pidemi c,theincidenceofBSEa ndr ela
tedd e
gene r
ative
neurologic
a ldisea s
ess ucha ss cr
api e(i
ns he e
p)a ndCr uetzfeldt
-JacobDi sease
(CJD, inhuma ns)wa sextreme lylow. Butbe tween1 985a nd1 997,approxi
ma tely
170,000c asesofBSEwe rec onf i
rme dintheUK, anda lmos tonemi ll
ioncattl
eo ut
ofat otall
ive st
oc kpo pulati
o nofa boutl lmi l
li
onwe ree sti
ma tedtobei nfected
(Prusi
ne r1997).BSE,s crapie,a ndCJ Dpr ogressi
ve l
ya nd, atpresent
, i
rr
eve r
sibly
destr
oybr aintissue;sy mptomsi ncludeunc ontr
ollabletremo r,disori
enta
tion,loss
ofmot orandc o
gni t
ivef unct
io n, a
ndul t
ima tel
yde ath.
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:E
pid
emi
cs
,In
nov
ati
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fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s31
5

Thec aus eo fBSEi ss t


illde ba ted. Mos tsc ientistsbe lieveBSEi sc a use dbypr ト

ons ,a bnor ma lp rote inst hata rehypot hesize dt or e plica t


ee ve nthought he ydonot
c ont aina nyDNAo rRNA.Bi ol ogi s
tSt anleyPr usine rr eceive dt he1 997Nobe l
Pr iz ef orhi spi one ering( ands tillc ont rove rsial)wor ko npr ions( se ePr usine r1 997
fo rf ur t
he rde tailsonpr ionsa ndBSE) .Ot her sbe lie veBSE,s crapie ,a ndCJ Da r e
ca us edbya na sye tunde tecteda ndpos si
blynove ltypeofvi rus.
Sinc eBSEi snott houghtt obedi rectl
yc ommuni c ablef rom a nima lt oa nima l,
thepos itivec on tagio nf ee
d bac kdi dnote xi stunde rtr aditiona la nima lhus ba ndr y
pr ac tices .How t he ndi dt hee pi de mi ca r
ise?Tor educ ec os tsove rt hepa stf e w
de c ades ,C attl
epr od uce rsbe ga nt os uppl eme ntt hedi etsoft he irhe r dswi thme at
andboneme a l(MBM)pr epa redf rom t heofa lofs laught er edlives toc k, inc ludi ng
she ep,c attl
e, pュ gs,a ndc hickens .Tbr e ducec os tsf urthe r,ane wpr oc es sf わrpr epa -
ra tionofMBM wa si ntroduc edi nt hel a t
e1 970S .Thene wpr oc essi nvol vedl owe r
tempe ra ture sfo rrende ringof fa li ntof eedpe lletsa ndl ef tmo ref atint hepr oduc t.
Iti st houghtt hatt hi sc ha ngea llowe dBSE t oe nt ert heUK c attlepopul ation
thr oughMBM ma def roms hee pi nf e ctedwi t
hs cra pie. Ini tss earchf o rl owe rc os ts
thel ives toc ki nd ustryc onve rtedi tshe rds丘. om he rbivor est ounwi ttlngC anni ba ls
andc rea tedapa thwa yf orinf ecte dc attl
et o" cont a ct"s us c eptibles, t
husc losingt he
cont agi onl oop. Thepr a cti
ceoff ee dingMBM t oc attledr a ma ticall
yboos tedt her e -
pr oduc tionr atef orBSEi nt hec attlepopul ationa ndpus he di twe lla bovet het ip-
plngpoi nt .
Fur t
h er,whe reasmos tdi s easesa rec ommuni ca t
e donl ybyc los ec ont a ct
be twe eni nf ecteda nds usc eptibl ei ndividua lss ot ha te pide mi cst endt obege o-
gr aphi c allyl oc alized,MBM wa sdi stribute da llove rt heUK,a llowl ngaS l
ngl ei n-
fec teda ni ma lt opa ssBSEt oot he rshundr e dsofmi lesa wa y.
Thee pide mi c( Fi gure9- 10)s pr eadr a
pi dly,muc hf a st
e rtha nme di calknowl -
edgeofi tort her ea ctionsofpubl iche alt
ha ut hor it
ies .Byt hemi d1 980SBr itish
publ ichea l
thof fi
c i
a lskne wt he rewa sane w di se asea fflicti
ngt hec attlei ndus t
r y.
BSEwa sf irstid entifieda st hec ul pr ltOnlyl n1 986. The rewa saf ur the rde la yof
se ve ralye arsbe foret heUKba nnedt heus eofMBM a saf e eds uppl e me nt.Duet o
o

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thelongI ncuba t
ionde lay,howe ve r,c onfir
me dca s
e sc ontinue dt or is
et hrough
1992,d eclin
ingo lya
n sanima l
si ni nf ectedhe rdswe rede s
tr oyed. Byt hen,ho w-
ever,Brit
ishbe efwa sbanne dbyt heEu ropeanUni ona nds h unne dt hr
ougho utthe
wo r
ld. Wo rs
e,ma nys cientis
tsfe art hatBSEha sbe enpa s
se df rom c ontamina t
ed
beefo rmi l
kt ot
hehuma npo pul at
io n. By1 998,23c onfirme dandu ptoadoz en
possi
blec asesofane wva ia
r nto fCJ D( nvCJ D)ha dbe e
ni de nti
fied, a
llintheUK
orFranc e.Thene wva ri
ant,unliket ra dit
ional CJD, pri
ma r
ilys t
ri
ke syo ungpe ople.
Be c
aus eCJ D ha save ryl ongi nc uba ti
ont i
me( yearst od ecade s),itisno tyet
nownwh
k e t
herthe s
envCJ Dc asesr e presenta nisolat
e dg r
o upo rthef irstcasesof
ahu ma nepidemi ccaus e
dbyc o nsumpt lOnO fBSEc ontami na te
dbe ef.Ma nys ci
-
enti
stsfearthatBSEha sc rossedo ve rf r
omt hel i
vestoc ktot heh uma npo pula
tion
andma ynowbe gint ospreadt hroug he xchangeo fbl oodpr oducts.InJ uly1 998
t
heUKgo vernme ntauthorizeditsNa t i
ona lHe al
thSe rvicetoi mpo rtbloodplas ma
fromna ti
onsa pparentl
yf reeofBSEa fteritwa sdiscove redtha ttwoo fthevictims
ofnvCJ Dwe rebl ooddo nor s
,Po te ntiallythre a
teningt hei nt egrl
tyOfUKbl ood
suppli
e sandva ccinesprepa r
edf rombl oodp roducts.

Ext
emd摘g昔
的eS8
円掴⑳de日
TheSI Rmo de l,us e f
u la si ti s,i nvoke san umbe rofre st
ricti
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on,t heSI Rmode ldoe sno tinc orpo ra tebi rths,
d e
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betwe enpe r so nsr emo ve df r omt hei nf ecti
o uspo pulationbyr ecove r
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starttoe xhi bi ts ympt omsa boutamo ntha ft
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treatme nti sa bo ut1 0ye ars ・ Thel at
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c t
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anc eo fs ympt omsf orHe pa titisCi se ve nl o nge r-a verag l
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andwhi lea bo ut1 5%s po nta ne o us l
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yo therc asesthed ise asee ve n-
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oc kofi nfectiousi ndi vidua ls
int
ot woc a teg ories :As ympt oma t
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tego r
yi n
t othea sympt oma tic
infec t
iv epo pul ation,t hati s,pe oplewhoa rei nfect
edwi t
hthedi s ea sebutdo
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hi bit
sympt oms( typi callywhi ler ema iningi nfec t
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suppl
e mentf orca tt
leisr oughlyeq ulVal
entt oapol icyofJ ITi mmuni zat
ion.The
banre ducedthenumbe ro finfect
iousc ont ac
tsbyr emovl ngtheve ctorforBSE
fromthed ieto ft
hec att
lea tri
skon lya f
terthescientif
ice videncet hatMBM wa s
thesourceoft hee pidemi cbecamec ompe lli
nge noug h,andt hepubl icoutcrygreat
enough, t
oove r
co me也epol i
tic
alre si
sta
nc eofthec att
leind ust
ry .
Tomo delaJ ITva c cinati
onpolic y,C
reateanI mmuni za ti
onRa t
et hattra
nsfers
peopl
ef romt hes usceptiblepopulationtoane ws tock,thei mmuni z edPo pulat
ion.
(Keepingthei m un iz
e dpo pula
tions epar
atefromt here coveredpo pulati
o nmake s
lteas
yt ode terminehowma nype opleultimatelyge tthed isease.
)For mul at
ethe
immu nizat
ionr at
es othattheva cc
ina t
ionp rogr
ami sdeploye donlya f
terac e
rtai
n
numbe rofca sesha vebe endi a
gnose d:
0i
fSy
mpt
oma
ti
cPo
pul
at
io
nく
Immun
iza
ti
on
Rat
e Thr
esh
oldfo
rVacc
ina
ti
onProg
ram (
9-27)
(Va
cci
nat
ionRat
e*Vacc
ineEf
fec
ti
vene
sso
the
rwi
se

Va
cci
nat
io
nRa
te-Fr
act
io
nVa
cci
nat
ed*Susc
ept
ib
lePop
ul
at
ion (
9-28
)
Ti
metoDepl
oyVac
cin
e
Thei m u niz ati
onr ate(thea ct
ua l ratea twhi chpe o pled e ve lopimmuni t
yf r
o mt he
va ccine )d ife rsf ro mt heva cc i
na tionr atebyt hee ffe ctivene ssoft heva ccine .Onc e
thepr og rami sde pl oye d, itta kesac ertaina mo unto ft i
me , theTi met oDe pl oyVa c
-
cine ,toc arryo utt hepr o g ram・ Theva ccina tionpr og ramma yonlyr eachaf rac t
ion
oft hepo pul ationa swe ll .Not et ha tbe ca us et hes us cept iblesc annotbedi sti
n一
gui she df rom t hea sympt oma tici nf ective so rr eco ve redpopul ations ,t hee nt i
re
po pul ationwo uldha vet obei mmun ized( wi tht hepos siblee xcept i
onoft hes ymp-
toma tici nfec ti
ve sf orwhom va c cina t
io nwo uldnotbee fe cti
ve ).Cons eque ntly,
thec ostso ft hepr ogr am de pe ndont het otaln umbe rva cc inated. Howe ve r
, t
hos e
whoha vea lr eadyr ec ove re df romt hedi se aser ema i
ni mmunes ot he ys tayl nt he
poo lo fr eco vere di ndi vi dua ls. Thef o rmul a tiona l
s oa ssumest ha tt heva cc i
nei s
ineffe ctivef o rthos ewhoha vea l
re adybe e ni nfec ted,s ot he rei snof lowf ro mt he
asympt o ma tici nf ectivepo pul at
io nt ot hei mmun izedpo pul ati
on.
Tot e stthee fe ctivene sso faJ ITi mmun iza t
io np r ogr am, ma ket hes tronga s
-
sumpt ionst ha tava ccinewi thl OO%e ff
e ctive ne s
si sa va ilabl eandt hatt hef rac t
ion
oft hepo pul ati
o nva c cina tedi sl oo瑞. Fur the r,a ssumet ha tthee ntirepo pula t
ion
canbeva ccina tedi nJuS t2da ys, Onc et het hr esho ldha sbe enr eache da ndt hede ci
-
siont ode ployt heva cc ineha sbe enma de.The s ec o ndi t
i onsa reunl ike lyt obe
achi eve di nr ealitybutpr o videas trongt es to ft hepo t
e ntialf orJ ITva c cination
strateg l
e StOa dd re ssa cutei nf e
c tiousd i
se ase .
Ex plo r
et hee fe ctive ne ssoft heJ ITva c cinatio npol icybyr unni ngt hemod e
l
forva ri
o ust hre sho lds ,startlngWi t
hat hre sho ldof5%o fthet otalpopu lation. Wha t
fractionoft het otlpo
a pul atio ne vent ua l
lyg etsthed ise ase ?Howdo e stha tc ompa re
tothec asewi tho utJ ITva cc ination?Wha ti fthet hres ho ldwe reJ ust1% o fthet o-
talpo pul a t
io n( 100c ases )?Wh a tist hee ffe ctive nes so fJ ITva cc inationwhe nt he
vac cinei so nl y95%e fe ctive ,onl y8 0%o ft hepo pul atio ni si mmuni ze d,a ndi fthe
delayi nde ployi ngt heva ccina tionpr og r
a mi s1we ek?Co mme ntont het ype sof
disea sesf orwhi chJ ITva ccina t
io ni sl i
ke lyt obee f f
e ctivea ndt hos es itua t
ionsi n
whi chi twi llbei ne ff
e ctive. Bes ur et oc ons ide rthes oc iala swe l
la sbio logica lde-
termi na ntso fc ompl i
a nc ewi thac ra shva ccina tionpr og ram・
Ch
apt
er9S
ISh
ape
dGr
owt
h:Ep
ide
mis
c,I
nno
vat
i
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s31
9

9.
2.7 Mode!
ingt
heHⅣ/
A旧SEpi
demi
c
Sof rt
a hehypot he ti
ca ldi s ea sese xa mi ne dha vebe enhi ghlyi nfe c tious ,a cut ei n-
fec tions( simi lart oc hi cke npoxorme a sl
es )t ha tge ne ra t
er api d,s hor t-live de -pi
de mi cs .Ove rt hec our seofs uc ha ne pi demi c,i tisr eas ona blet oa s sumet ha tthe
cont a ctr atea ndot he rpa rame tersa rec ons t
ant s-t hee pi de mi cde ve lopst oof astf or
slgni fica ntc ha nge si npe opl e' sbe ha vio rorf orr ese arc honpr eve nt ionort r eatme nt
toc omet of ui
r ti
on.The sea s sumpt ionsa renota PPr OPr l
atef ordi s ea se ss uc ha s
HI V/ AI DSwhe ret hei nc uba tiont imei sl ong. Figur e9 - 1 1showst hei nc ide nc ea nd
mo rtalityofAI DSi nt heUSf r om 1 98 4thr ough 1 996;Fi gur e9 - 12S howst he
pre va lenc eofAI DSa monga dul tsi nt heUS・ 5
Theda tas ho wi mpo rta nts hiftsi nt hedyna mi c soft hee pide mi ci nt heUS. I
-n
cide nc eofc linic alAI DS( indi c ate dbyt heAI DS- OIc ur vei nFi gur e9- 11 )gr e w
stea dilyunt ila bout1 995a ndha sde clineds igni fic ant lys inc e.Mor ta lityc lose ly
followsi nc ide nc ea nde xhi bi tsa ne ve nl arge rde cline・ Thede c linei nmor ta l
itye xI
cee dst ha ti ni nc ide nc eduet ot hede ve lopme ntoft he rapleSi nc ludi ngAZTa nd,
mos ti mpor ta ntly, thes o- Ca lledmul tidrugc oc kt ailso rHAART( hi ghl ya ctivea ntト
retrovi ra lthe ra py) . Ove ra llinc ide nc eha sde cline dd uet oar educ tioni nne wc as es
trans mi ttedbyma l ehomos exua lc ont acta nds ha ringofdi rtyne edl esbyi nt ra-
venousdr ugus ers( inc ide nc ea mongwome na ndduet ohe teros e xua lc ont ac twa s
sti
llr isinga sIwr otet hi s). Not et ha te ve nbe fo ret hei nt roduc t
ionofHAART, how-
eve r, t
hegr owt hoft hee pi de mi cwa snotapur ee xpo ne ntial,aswoul dbee xpe cte d
ifthec ont ac tr ateori nfe c tivltyWe rec onsta nt. Ins tea d,t hef ra ctiona lgr owt hr a te
ofAI DSi nc ide nc ede c line da st hee pide mi cs pr ea d.
De spitetheg reats t
ri desi nt r ea t
me nt s,hei
t mpr ovl ngOut lookf o rtheHI Ve pi -
dei ci
m nt hewe a l
thyna tionsi sonlypa r
toft hes to ry. The reisa sye tnoe ffective
vac cine,a ndt hel ong- rune ffec tive nes sa nds idee fe c tsofHAARTr e ma inun-
known.Mor ei mpor tant ly,HAARTi se xce edi ngl yc os tlya nd,i nma nyna tions ,
simpl yuna va ilab l
e. Thei nc ide nc eofHI Vi nfe ctiongl oba llyc ont inue st or i
sea nd
inma nyna tionsha sl ongs inc epa s se dt hec risispol nt .Thes cal eoft hee pi de mi ci s
almos ti mpos s i
bl et oc ompr ehe nd.TheWHOes tima te dt hati n1 9 97a boutone -
quar te roft hee n t
irepo pul a tionofZi mba bwewa si nf e cte dwi thHI V; i
nc idenc ei n
muc hofAf ricaa nds omeot he rde ve lo pingna tionsi se stima tedt oe xc ee dl 0%. Te n
mi ll
ionpe opl eha vea lrea dydi e dofAI DSi ns ub- Sa ha r anAf rica ,a ndwi thoutdr a一
ma ticc ha ngesi na cc es st ot r ea tme nta nddr ugs ,20mi llionmor epe opl ea repr o-
jecte dt odi e.Mor talitya ndmor bi dityf rom HI Va ndAI DSi nma nyoft he s e
nationsha veove rwhe lme dt hehe althc ares ys tems .TheWHO es tima test ha ti n
1990t he rewe ref ewe rt ha n200hos pita l
sa nd1 400doc torsina llofZi mba bwe ,a
nationofmor et ha n1imi llion.Li fee xpe cta nc yi sf a lling.Des pi tet hede clinei n
AI DS- relate dmo rta l
ityl ns omeOft hea flue
f ntnat ionsoft hewor l d, theHI V/ AI DS
pande mi ci sf a rfrom ove r.TheWHOr e porte dtha ti n1 998AI DSwa st hef our th
larges tc aus eofd eathwor ldwi de, upf rom s eve nt hi n1 997.

5
Despl
tet
hemass
iveeff
orta
ndcaref
ulworkof
heCDC,t
t hedat
aa
rehighl
yu n
cert
ai
nandare
a
dju
ste
dinse
vera
lwaystoover
comev a
ri
ousli
it
m at
ionsi
ntheUSsurv
eil
la
ncea
ndr epor
tl
ng
s
yst
em.Thede
fi
nit
io
nsofAIDSh av
ec h
angedove
rtheyea
rsasund
ers
ta
ndin
go ft
hedis
easeha
s
i
mprov
ed.Da
taonHIVincid
enceandpre
val
encear
eevenl
e s
scompl
et
eandrel
iabl
e.Read
ersa
re
u
rge
dtocons
ult
thef
ullHIV/AI
DSS urve
il
la
nceReport
sandre
fer
enc
esth
ere
infordet
ai
ls.
32
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pan de ds ur veiHan c e
cas ede finition
lwhi chc ou n t
sHN' Tbi nt erprett heda taa ndde velopamode l,itisus efultor evi ewt hena tur ea nd
per son swi ths e- c our seofHI Va ndAI DS.Thepr ogres sionofHI V/ AI DScanbedi videdr oughl y
verel ys up pr es sed int othef ollowi ngC ategor ies:Af terini t
ia linf ectionwi t
hHI V,t hevi rusr eplic at
es
immu nes ys tems ra pidly,s t
imula t
inga nimmuner espons ei nc ludi ngt hepr oduc tionofHI VI SPeC ific
event h ou ght heydo
ant ibodi es・Thec ommonc li
ni caltestf orHI V doesnotde tectt hepr esenc eoft he
noty ets u f
ferf rom
oppor t
uni s ti
ci nfec -
vi usi
r ts
e lfbutr athe rthea ntibodi esi ndica ti
ngt hepr es enceofs ufficientvi rust o
ti
on s ;theod dde fi
ni - trigge rthei mmuner espons e. The reisade layofs e ver alwee kst o6mont hsbe for e
ti
oni sn o wt r
ac ked thebodypr oduc ess ufficienta ntibodi est oyi e l
dapos itiver esultf rom a nHI Vt est.
byt h ein c i
den ceo f Pr iortos eroc onve rsion( t
hepoi nta twhi cha ni nfe ctedpe rsonbe ginst ot estpos i-
AFDS- Ol ,whi chpr o-
videsamor ec on-
tive) ,infect edpeopl eca nt rans mi tt
hevi rust oot he rsbutwi llnott estpos i
tive. Af -
sisten te stimat e ters eroc onve rsion, t
he reisal ongl atenc ype rioddur ingwhi c hthe rea renoc l
inica l
ofin ciden c eov er sympt oms .Thel engt hoft hei nc ubationpe riodva ri
eswi dely. Theme diani nc uba -
ti
me] HHPoi ntson tionpe riodi ses ti
ma tedt obea bout1 0yea rsi npr evious lyhea lthya dul t
s,thoughi t
thef igurer epr esen t iss hor terf orc hildr en,thee lde r
ly,a ndt hos ewi thpr iorhea lt
hpr obl ems( Cool e y,
quar ter一yI nci den ce Mye rs
,a ndHa mi ll1 996) .Eve ntua l
ly,thevi ruscompr omi sest hei mmunes ys t
em
【re
s c aledt oann u al
sos eve r
e lytha tthepa t
ientbe ginst os uffe rfrom awi der angeofoppor tuni sti
ci n-
rat
es ];li
n esr epre-
sen ts mo othedi nc i- fec ti
onss uc haspnue moc ystispnue moni aa ndKa pos i'ssarcoma, whi chl eadt ot he
denc e.Es ti
mat ed di agnos isofAI DS.
i
n ci
den c eo f AI DS, Priort ot hede velopme ntofHAART,t hemor tal
ityr atewase xtreme lyhi gh.
estima te dAI DS- OI s, About93% ofa llt hos edi agnos e dpr lOrt O1 986i nt heUSha ddi edbyt hee ndof
andde ath sar eal l
1996. Themea ns urviva ltimef rom t hetimeofdi agnos i
s,int hea bs enceoft rea t-
adju stedf orde一 a ys
i
nr ep or t
jn g・Es ti
- me ntwi h HAART,i
t sa bout1 0t o1 2mont hs ,though,aswi thi nc uba ti
on,s ur viva l
ma te sar en otad - timesva r ywi de ly・6Thel ong- rune ff
e ctivenes sofHAARTi ss ti
llunk n own・ Whi le
j
us tedf ori n compl ete itca nr educet hevi ralloa dbe lowde te ctablel evel si ns omepa t
ie nts,HAARTdoes
repor ti
n go fc ases ・"

6
Thecli
ni
c a
landepi
demi
o l
ogl
Ca1
li
ter
at
u r
eonHIV/AIDSise
nomo
r usa
nde v
o l
vesr
api
dly
.
Agoodso
urceofin
for
mati
onandref
ere
ncesisa
vail
abl
eatt
heHIVInSi
tewebsi
tedeve
lop
edby
t
heUniv
ers
it
yO fCal
if
omiaatSamFr
anci
sco,くht
tp:
仙ivins
it
e.
ucs
f.
edu>.
Ch
apt
er9 S
ISh
ape
dGr
owt
h:Ep
ide
ic
m s
,In
nov
ati
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s321

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es "

Quar
ter
-Year
Source.
BUSCent
er
sforDi
se
aseCon
tr
ola
ndPr
eve
nti
on,HI
V/AI
DSSur
vei
l
lance
Repol1,
1 9
96,
vol
.8(n
o.2)p.1. ,

notcompletel
yeliminateHI Vfr
om t
hebody( Cohen1998).Pe oplewhodiscover
theyareHIV十ca nbeginHAARTa ndothert
reat
mentsprl
Ort Othee mer
genceof
symptomsa ndar
emor eli
ke l
ytoalt
ert
heirbeha
vior
.Notallthos ewhoareatris
k
aretes
ted,ofcourse,soforma nypeoplethefi
rsti
ndica
tiontha ttheyar
eHI V'
Comeswhe ntheyde ve
lops ymptomsofAIDS.

ModeHぎ
1gHI
VIA旧S
A.Stoc kandnows t
r uc tur eoft heHI V/ AI DSe pidemi c.
Bas edont hedes cript lOna bove,de ve lopas toc ka ndf
lowdi agram
representlngt hepr ogr essi
onofi ndi vi duals丘. om s uscept i
blethrought he
variouss t
a gesofHI Vi nfecti
ona ndAI DS. I ncludeas tockofc umula ti
ve
dea t
hs・Int heSI Rmode lthepopul ationi sas sume dtobehomoge neous ,a
verypooras sumpt i onf ormode li
ngHI V/AI DS. Manye pidemiological
mode lsofHI V/ AIDSdi saggregat ethepopul ationintos everalcategoriesthat
representthedi fe re ntmodesoft rans mi ssion( primaril
yhomos exualc onta ,
ct
heterosexua lcont act ,a ndintravenousdr ugus e),aswe llasge nde r
,age,
socioecono王 血:s tar
1Sr eglOn,a
7
, ヲ ndpe r hapsot herc at
egor ies1
7Thes egroups
ove r
lapa ndi nteract ,C reat
lnga ni ntr icatefe e dba ckst
uc
r tureandave ry
compl exmode l
. Fort hepur pos eoft hi scha llenge,donotdi saggr e
ga t
et he
popul a
tion. Af t
eryoude velopas lngl ea ggr ega temodel ,youca ncons ider
disaggrega ti
ont oca ptur ethedi fe re ntr i
skybeha viorsa ndthe i
rinteractions.

7Therea r
edo z
enso fpu
bli
shedepid
emiol
oglCa
lmode
lsofHIV/AIDSandoth
e rse
x u
all
y
t
rans
mittedd i
seas
es.Go o
dstar
ti
ngp oi
ntsi
ncl
udeAnde
rso
n( 1
994),Gar
net
tandAn der
son(19
96),
Hei
denbergerandRo th(199
8),a
n dRobert
sandDang
erf
ie
ld(1990
)・Theent
ir
eMa y
-June199
8
i
ssu
eo fInte癖 ces(2
8 [3]
)wasdevote
dtomo d
e l
in
gAIDS,i
ncl
udingpol
icyi
ssuessuchasnee
dle
ex
changes,vaccin
ed evel
opment
, an
dHI Vscr
eenl
ng・
322 P
artI
II Th
eDy
nami
cso
fGr
owt
h

A.Feedbac ks tructureo ft heHI V/ AIDSe pidemi c.


Onc eyo uhaved e velopedt hes t
ocka ndf lowma p,addthefeedbackstuc
r ture
fortheratesbyf o l
lowl ngthea ssumpt lOnSOft heextendedSIRmo delabove,
incl
ud i
ngt hein f
e ct
ionr ate,rat
eo fseroc o nversi
on,AI DSdiagnosi
srate,and
deathrate,
Overthet imef ramef orthede vel
o pme ntoftheAI DSepidemic,t
he
parame t
erso ftheSI Rmod e lsucha sthemo r
ta l
it
yrateandthec o
ntactrat
e
betwe e
ns usceptiblesandt heva riousc atego r
iesofHI V+indivi
dualscannot
bec onsi
der e
dc ons t
ant. Mod ifyyo urca us aldiagra
mt oincor
po ra
tefeedbacks
yoube li
evea reimpo r
ta n
t .
Bes u
ret oc ons iderthefollo
wing:

I
.Theavera
gecont
actr
atemayf
allaspeopl
ebe c
omea wareoft
heris
kof
HIVandt
hewaysinwhic
hitcanbetr
ansmitt
ed;tha
tis,s
omepeoplema
y
r
educ
eorabs
tai
nfromuseofi
ntra
venousdrugsorsexua
lcont
act
.
2.Thei nfe
c ti
vlt
yO fcontact
sd ependso npe ople'sbe ha vi
or.Saferse
x
practi
cesa ndtheuseo fcleanne edlesbyI Vd r
ugus erscanreducethe
inf
ec t
ivl
tyO fthosecontactsthatdoo ccur.Theus eofs afersexpracic
t es
andc lea
nn e
edlesinturnde pendsonpe opl
e' sawa re
ne s
so ft
her i
skofHIV
inf
ec t
iona nditsconsequenc e
sa ndo nthea va i
labilit
yo finfo
ma
r t
ionand
resourcesaboutthesepractices。Inturn,t
hea vai
la bili
tyofinformati
onabout
safe
rs exa ndt
hei mpo r
tanceo fne edl
ec leanlng, alongwi t
hc ondomsand
clea
nne e dle
s,dependso nsoc i
ala t
tit
udesa ndpu blichealt
hpr ogr
amsin
theme dia,schools
, a
ndo therc ommunl tyOr ganizations.
3,Re sear
cha ndde vel
opme ntintotr
eatmentssucha sHAARTc a
nreduce
t
hemo rta
lityra te.
Thea vail
abili
tyofthesetreat
me ntsdependsonthe
extenttowhi cht heyarereimbu rs
ableth
r o
ug hhealthinsur
anceandon
t
hewi l
li
ngne s
sofpe opletoge tte
stedforHIV. Ma nypeo p
leareunwil
li
ng
t
obet es
tede ve nift
heykno wt heya reatri
sk,outoff ea
r,fre
quent
lywell
f
o unded,tha ttheyma ybes tigmati
zed,i
nc l
udingthepos si
bil
ityt
heymight
l
os ethei
rjo bs, homes,andfr i
ends.
Inre presenti
ngc hange sinpe ople'
sbe havior( e。g.,chang esinc ont
a c
trates
andi nfectivi
ty), considerho wpe oplemi ghtbe comea wa r
eoft hee xis
tence,
sever l
ty,andr i
skso fHI Va ndd iff
erentbe havio rs.
Dot heyr eadtheNe w
Engl andJour nalo fMe dicineo rgettheirinforma t
ionthr oughwo r
do f
mo utho rpe r
s ona lacquaintancewi t
hs ome ones ufferi
ngf romAI DS?Ho w
dope oplejudget her iskofi nfect
iona ndthec o nseque nceso finfecti
on?
Peopl earemuc hmo rel i
kelytoc ontractthec ommo nc ol
dt hanHI V buta
coiddo e
sno tins pirethedr eadHI Vdoe s.Wha tinforma t
ions ourcesare
ordina r
ype oplee xposedto, andhowpe rsua si
vea r
et he s
ei ninducing
change sinbe ha vior?Wha tistheroleofs oc iala t
ti
tude stowa rdthe
beha viorsthr
o ug hwhi chHI Vc anbet ransmi t
te d?Wha tisther ol
eo f
gove rnme ntpolic ies
?Bes uretoc onsiderthet imed elaysinthef eedbacks
youi dentify.
Useyourcaus
aldia
gramtoe xpla
inthedyna
micsoftheAIDS
epi
demici
ntheUS. Inpar
ti
culr
a ,
explai
n,inte
rmsofthefee
dbackst
ruc
tur
e
oft
hesyst
em, whythefr
act
ionalgrowthrat
eoft
heepidemicfe
lli
nthe
Ch
apt
er9 S
ISh
ape
dGr
owt
h:Ep
ide
ic
m s
,I
nno
vat
i
onDi
fus
io
n,a
ndtheGr
owt
hof
NewP
rod
uct
s32
3

ear
lyyears
.Ex pla
inthedec
lineinincidencebegi
nnl
ngabout1995andthe
evenst
eeperdecli
neinmo r
tali
ty.Explainwhythenumberofpeopl
eli
vlng
wit
hAI DSc onti
nuestoi
ncrease(Figure9-12)
.
Tr ea
tme nt
ssucha sHAARThol dthepromi s
et oconvertHI Vinfect
ion
from ade athsente
ncet oac hronici nfecti
onwi t
hl owmor tali
ty.Basedo n
yourdi agram,wha tcha ngesinbe ha vi
ormi ghtari
s easasidee f
fectofthe
de vel
opme ntofHAART?Howmi ghtthesec ha
nge saff
ectthec ontac
trate
ori nf
e c
tivi
ty?Woul dthes efeedbac ksincreaseorde c
reasetheinc i
denceof
HI Vi nfec
tion?Explain. Wha tarethepubl ichealt
hi mpli
cationsof
suc ce
s s
fultreat
mentss ucha sHAART?

C.Si
mul
ati
ngt
heHI
V/AI
DSe
pide
ic
m .
De vel
opaf orma lmode loftheHI V/AI DSe pidemi cba sedont hestructur eyou
identi
fya bove. Todos oyouwi l
lne edtous eanumbe rofnonl i
nearbe ha vioral
functi
ons( e.
g.,toc apturethewa ype rc
eptionsofr iska lt
e rthec ontac trateor
infect
ivity).Gui delinesf orthede velopme ntofs uc hnonl ine arfunc t
ionsa re
foundi nc hapter1 4.Wo r
k( atleastiniti
ll
a y)wi t
has i
ngl ea ggregates tocka nd
lows
f t
uc
r tu
re,a nddonotdi saggrega t
eyourmode lintos ubpo pulations .Sim -

ulateyourmode lunde ratleasttwoc ondi t


ions :()ont
1 heas sumpt i
onofnobe -
havioralc hangea ndnoi mpr ove me ntint reatme ntsa nd ( 2)includi ngt he
feedbacksyoui dentif
iedi npa rtBt hatmi ghtleadt oc ha nge sint hec ont ac
t
rate,i
ni nfecti
vlty,andi nmor t
a l
ity.Explainther esults.Tes tthepolic yre com-
me ndati
onsyoui dentifi
edi npa rtB・ Discusst hepol i
cyl mPl icati
ons ・
8

9.
3 l
NNOVAT10N DI
FFUSt
ONASINFECT1
0N:
M oDELt
NG NEW I
DEASAND NEW PRODUCTS
Thedi ffusiona ndadopt i
onOfne wi de asa ndne wpr oduc tsof t
enf ollowsS- shape d
growt hpa tt
erns.Wha tarethepos i
tivef e
e dbackstha tgene r
a t
et hei nitialexpone n-
tialgrowt hofas ucces s
fuli nnova tion,a ndwha ta rethene gativef ee dbackst hat
limititsgr owt h?Cons i
dert hes prea dofc abl
et el
evi si
on( Figur e4- 9). Theg rowt h
oft hepo pulati
o nofc ablet elevis
ions ubs cri
bersca nnotbee xpl ainedbyt hebi rth
ofc hildre ntoe xist
ingC ables ubsc ribe r
s,thought heof fspringofhe avyTVvi ew-
ersdot endt og rowupt obec ol
lChpot atoes・Wha tthena ret hepos i
tivel oopsr e-
spons i
bl ef ortheg r
owt hoft hec ablei ndus t
ry?
Thes preado frumor sa ndne wi de as,t
hea doptionofne wt echnol ogl eS,andt he
growt hofne wp r
oduc tscana l
lbevi ewe da sepidemi cssprea dingbypos it
ivef e
e d-
bac ka st hosewhoha vea dol)t
e dthei nnova t
ion" i
nf ect
"t hos ewhoha venot .The
conc eptofpos iti
vef eedba cka sadr iverofa doptiona nddi ffus i
oni sve ryge neral
andc a nbea ppliedtoma nydoma inso fsocialcontagion( e.g.,thef ee dbacks tuC
r -
tureoft hec oca i
nee pidemi cde scr i
be di ns ect
ion7. 3).Ar umors pre adsa sthos e
whoha vehe ardi tt
ellthos ewhoha venot ,whot hengoont ot ellstil
lot hers・Ne w
ideass pr eada sthosewhobe l
ievet he mc omei ntoc ontactwi tht hos ewhodonot
8
Forth
epurpos
eoft
h i
scha
lle
n geit
isac
cept
abl
etomod e
lth
etran
sit
io
ns血・
omonecat
ego
ryof
i
nf
ect
edindi
vi
dualt
othenex
tasfirs
t-
orde
rproc
ess
es.Morere
ali
si
tcmodel
sre
pre
sen
tthei
ncub
a -

t
io
nandmo r
ta
li
tydi
st
ri
b u
ti
onsderi
v e
dfro
me mpl
ri
cls
a t
udie
smoreaccur
at
el
ythr
ouht
g heuseof
h
ighe
r-
orde
rdel
ays(s
eechap
ter11).
324 P
artI
II Th
eDy
nami
cso
fGr
owt
h

a ndpe r sua det he mt oa do ptthene wbe lie f・Thene wbe lieversi nt um t he npe rsua de
ot he rs・Ase a rlya dopt er sofne wt echnol ogya nde ar lypur cha ser sofane wpr oduc t
e xpos et he irf riends ,fa mi lies ,anda cqua int ancest oi t,somea repe rsua de dt ot ryl t
orbuyi tt he ms elve s ・Ina llthes ec a ses ,t hos ewhoha vea l
re adya dopt e dt hepr od-
uc t, i
de ao rte chnol ogyc omei ntoc ont a ctwi ththos ewhoha venot ,expos lngt he m
toi ta ndi nf e ctings omeoft he mwi tht hei de a,orthede siretobuyt hene wpr oduc t
a ndf urthe ri nc reas lngt hepopul ationofa dopt ers・Anys i
tua tioni nwhi chpe ople
imi ta tet hebe ha vior ,be l
ie fs,o rpur cha sesofot hers,a nys it
ua ti
oni nwhi c hpe ople
jumpOnt heba ndwa gon,de scr ibesas itua t
ionofpos i
tivef e edba ckbys oc ilc
a on-
ta glOn・ Ofc our se ,onc et hepopul ationofpot ent i
ala dopt ersha sbe ende pl eted, the
a do ption( inf e ction)r atef al
lst oz ero. 9
Int hec a blet elevi sionc ase, impor tantf actorsinahous ehol d' sde c isiont os ub-
sc ribe( as sumi ngc ablei sa va ila blei nt hec ommuni ty)i ncludef avor abl ewor dof
mo uthf ro mt hos ewhoa lrea dys ubs c ribea ndpos it
ivee xpe rie nc esvi e wl ngC abl ea t
thehome soff ri
e ndsa ndf ami ly. Pe opl ehe ara boutpr ogr amsonl ya va ilableonc - a
bl ea ndf e elthe ymus ts ubs c ribet obehi pa ndkn Owl edge ablea mongt he irpe e rsin
sc hoo lora tt hewor kpl a ce・ Addi tiona lly, pe oplema ys ubs cribet oke e pupwi tht he
Jones es ,tha ti s ,toma inta inore nha nc et he i
rs tatus( ort he i
rpe rce ptionoft he irs ta
-
tus )a mongt he irpe e rgr oup. Al loft hes ec hanne lsofa wa rene ssa ndmot iva tions
fora dopt ionc re atepos itivef ee dba cksa na logoust ot hec onta glOnl oopl nt heba si
c
epi de mi cmode l.
Fi gur e9-13a da ptst heSIe pi de mi cmode l( section9. 2.1 )t ot heca seofi nno-
va tion di f fus ion.Thei nfe ctiouspopul a t
ion now be c ome st hepopul ati
on of
ado pt er s,A-t hos ewhoha vea dopt e dt hene wi de aorpur cha sedt hene wpr oduc t.
Thes us cept ibl epo pul ationbe come sthepoolofpot e ntia lado pt ers ,P.Ado pter sa nd
pot ent ila
a do pt erse nc ount eronea not he rwi thaf r
e que nc yde teri ne
m dbyt hec on-
tac tra te,C・ Un li kei nfe ctiousdi sea ses ,Wo rdofmout he nc ount erst ha tmi ghtl ead
toa do ptionc oul doc curbyt elephone,ma il,ema i
l,orot herr e mot eme ansa nddo
not requl rePhys icalpr oxi mi ty.Asi ni nf ec ti
o usdi s
e as e,note ve rye ncount err esul t
s
ini nf ec t
i on. Thepr opor tionofc ont ac tst hata resufi c i
e ntl
ype rs uasivet oi nduc e
thepot entiala do ptert oa doptt hei nnova tioni st e
rme dhe ret hea do ptionf ra ction
andde not edi( sinc et hea do pt ionf rac tioni sa nalogoust ot hei nf ectivityofadi s
-
ea sei nt hee pide mi cmode l).
Thee qua tionsf ort hes impl ei nnova tiondi ffusionmode la rei dent icalt ot hos e
fort heSImode lofc hr oni ci nfe ctionde scribedi n9・ 2・1・ Us ingt het e rmi nol ogyl n
Fi gure9- 1 3, themode li s
A-I
NTEGRAL(
AR,
Ao) (
9-29)
p-I
NTEGRAL(
-AR,
N-A。
) (
9-30)
AR-°
ip(
A/N) (
9-31
)

Asi
ntheSImode
l,t
het
ota
lpopul
ati
onNi
scons
tant
:
P+A-N (
9-32)

9
Thel
it
er
at
ur
eond
i軌I
Si
ono
fne
wpr
odu
ctsa
ndo
fso
cia
lan
dte
chn
ica
lin
nov
ati
onsi
shu
ge・
Agoodpl
acetos
ta
rti
sEver
et
tRoge
rs(19
95),
DIHu
siono
flnnov
ati ,
onsacl
ass
icoig
rinal
ly
pu
bli
she
din196 Fo
2. rdi
fusi
onmode
lsappl
i
edtot
hesal
esofnewpro
duc
ts
,seePar
ker(
1994)
a
ndMa ha
jan,
Mu l
l
er,
andBas
s(1
990).
Ch
apt
er9 S
ISh
ape
dGr
owh
t:Ep
ide
ic
m s
,I
nno
vat
i
onDi
fus
io
n,a
ndth eGr
owt
hof
NewP
rod
uct
s325

FIGURE9- 13
Adop ti
onofan ew
i
deaorpr odu ctas
anepi demi c
Pot en ti
aladopt ers
comei nt
oc ont act
withadopt er s
throu ghsoci al
i
n t
er ac ti
ons.
Af ractionoft hese
cont ac t
sr esu一 tin
i
n f
ec tion,thati s,
adop tionoHhe
newi deaor
purch as eoft he
newpr oduc t・
Compar et o Thei nter
pret
ati
oni sthes a
mea si
nt heSImode l
・ Pe oplei ntherelevantc om一
Figur e9- 4・ munltyC Omeintocontacta tarat
eofcpe oplepe rpersonpe rda y・Thetotalra t
ea t
whichcont act
saregeneratedbyt hepot entialadopterpooli sthe ncP・Thepr opor -
ti
onofa doptersi
nthetotalpopul ati
on,A/ N, givesthepr oba bili
tythatanyoft he se
conta
ctsiswi t
ha nadopterwhoca npr ovidewo rdofmo utha bouttheinnova tion・
Final
ly,t
hea dopti
onfraction,i
, i
st heproba bili
tyo fado ptiongi venaC Ont
a CtWi t
h
anadopter.Asbefore,t
hesee quationscons ti
tutea nexa mpl eoft heloglSt
icgr owth
modeldiscussedinsect
ion9. 1.
1 .Thebe ha vi
o rofthemode li stheclass
icS- S
ha ped
growthoft helog
ist
iccurve( Figure9- 1)・

9.
3NI TheLogはt
icMode!ofE
nnov甜 onDi
ff
usi
on:
EXampヨ
es
Thedi ffusionofma nyne wpr oduc tsfollowr oughl yl oglStictr
aJe CtOries ・Asa ne x-
ample ,Figure9- 14s howss alesoft heDi gi talEqui pme ntCo r
por ati
oI IVAX 11 /750
minicomput erinEur ope( Modュ s1 992) ・
TheVAXs e ri
eswa save r
ys ucc e ssfulline
ofmi nicomput er
s .
The ys oldf ora bout$1 00,000t o$1 50,000auni t,de pe ndingon
whichpe ripher a
ls( suc ha st apedr ives)we rei nclude d,a ne xc ell
e ntva luec om-
paredt ot hema infr amesoft heda y・Typi ca lc ustome r
swe rel argec ompa nie s
,
res
earc hor ganizati
ons ,anduni versit
ies, whous edt he mf orda tapr oc ess l
nga ppl i
-
cat
ionsa ndtos u
ppor tscientificande nglne er l
ngc omput ati
oni nR&Dl a bs,pr od-
uctde velopme ntde pa rtme nts,a nda cade mi cr e s
e ar
c h.The11 /750wa si nt roduc ed
in1981 .Sa l
esf oll
ow t hec las s
icbe l
l-sha pe dpr oduc tlif
ec yc le,pe aki ngl nmi d
1984.Thepr oduc twa swi t
hdr awnf rom t hema r
ke ta round1 98 9・Ac c umul ated
sal
esf ollowa nS- Sha pedpa t
h.Si nc etheus e fullifetimeoft heVAXi sl ongc om-
paredt othet i
mehor izonf ort hepr oduc tlifec ycle,iti sreasona blet oa s sumet hat
fewuni tswe red isca rdedpr 10rt O1 989whe nt hepr oduc twa swi t
hdr awnf rom t he
marke t.The r
e forecumul atives alesisagoodme asur eoft heins ta
lle dba se・
Tof itthel oglS
ti cpr oduc tdi f
fusionmode ltot heVAXs alesda ta,a ss umet he
tot
alpopul a t
ionN -c umul atives alesby1 989( abo ut7600uni ts)・ Ther e ma i
ni ng
para
me teroft hemode l,repre sentl
ngt hepr oduc toft hec ontac tratea nda dopt ion
326 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

GURE9
FI -
14
Sal
esoft he
Di
gitalEqulPment
Corporat
ionVAX
ll/
750i nEurope
Top:Salesrate
(quart
erl
ydat a
atannualrates).
Bottom:Cumul a
-

ti
vesales(roughly
equa日ot he
1981 1983 1984 1986 1988
i
ns t
aHedbase) .
8000

600
0


l
l
ll


■ 4000
=

2000

1981 1983 1984 1986 1988


℃e:Mo
SouJ dJ 1992,
S( p.58)
.

f
ract
ion(c
i),Canbees t
imatedeas
ilybyli
ne a
rregressi 1
on.0Fi
rst
,re
cal
lfr
om equa-
t
ion(9-
8)thatthesolut
iontothel
ogist
icequati
onc a
nbee xpr
ess
ed(us
ingthevai-
r
a
blenamesf ortheinnovat
iondif
fusi
onmode labove)as

a R e
xp(
got
, (
9-3
3,

whe eA i
r sthenumbe rofa dopters(t
heinstal
ledbase),A。i stheini
ti
a li
nstal
led
base,Nist hetotalequil
ibrium orfina
lvalueofa dopt
ers,andgoistheinit
ialfr
ac-
ti
onalgrowt hr a
teoft hei nst
a l
ledbase,whicha ttheinit
ialti
mewhe nthereare
veryfew adoptersisequa ltothenumbe rofinf
e c
tivecontact
s(ci).
Takingthena t
-
urall
ogofbot hs ides ,

l
l
-
,
lR ] -i
r
l
lR ]Ig
ot
L (
913
4,

yi
eldsarela
tionshi
pthati
sli
neari
nthepar
amet
ersandca
nbees ti
mat
edbyordi
-
na
ryl eas
tsquares.Not
ethatsnceN - A -P(
i thedi
ferencebet
weent
hetota
l

1
0si
ncetheado
ptio
nr a
tedeen
p dsontheprod
uctoft
heconta
ctr
ateandinfe
cti
vlt
y,C
i,the
se
p
aramet
ersca
nnotbeest
imat
edsepa
rat
elyfr
oms al
esda
ta.Howeve
r,marketr
esear
chtech
nique
s
s
uchast
estmark
ets,f
ocusgr
oups,s
urve
y s
,andsooncanhel
pthemo d
elerdeve
lopest
imat
esof
t
headop
tl
O nf
rac
ti
ona ndcol
l
taCt
rat
e.Forfo
reca
sti
ngpurp
o s
es,
Onl
yt h
ep ro
ductcii
sneeded.
Ch
apt
er9 S
-Sh
aedGr
p owt
h:Ep
ide
mis
c,I
nno
vat
i
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s327

popula
tiona ndthenumberofadopte
rsisthenumberofpot
ent
ialado
pte
rs),
equa
-
ti
on(9-34)C anbewr i
tt
enmoreintui
ti
velyasafunc
tionoft
herati
oofadopte
rst
o
pote
ntia
la dopte
rs(A/P):

・ ; )- ln (
n( % )I g ot (
913
5,
Eq ua t
ion( 9- 34)or( 9- 35)i sk
n owna sthel ogis t
ic( ors impl y, logi t)tra ns for ma t
io n.
Fi gur e9- 1
5S howst hel ogl tt r ans for ma tionoft heVAX s alesda t
a,a longwi tht he
e stima te dl ine arr egr es sion・ Theda taa rec loset ol ine a r,whi chi ndi ca tese xc e l
lent
c orre spo nde ncet ot hel ogl Sticmode l.Thebo ttompa ne lsofFi gur e9- 15C ompa r e
thee stima tedl og lSticc ur vet ot hes a l
e sa ndi ns ta ll
e dba seda ta.
Whi let hel o gi stici nnova tiondi ffusi onmode lf itst heVAX s alesda taqul te
well ,thee s tima tionoft hemode lwa sr etr ospe c ti
ve:t hee ntir es aleshi stor ywa s
us ed,a ndt hees tima tionme thodr e quiredk n owl edgeoft hef i nalva lueoft hei n-
sta lledbas e.I nmos tbus ines ss it
ua t
ions ,howe ver,t hec lient swa ntt oknow t he
like lyg rowt hpa thpr os pe c tive ly,whe nt hema rke tpot ent iali snotk nown,S othe y
c ande c idewhe the rthema rke twi l
lbebi ge noug ht oj us tifye ntrya ndpl a ns tr at
e gy
fo rc apa c it
ya cqui sition, pr lC l
ng,ma r
ke ting,a nds oon・Onewa yt of itt hel ogi stic
gr owt hmode ltoda t apr lOrt OS atur ationi st oes tima tet her a tea twhi cht hef rac -
tiona lgr owt hr atede cline swi thgr owi ngpopul ation.Re ca l
lf rom e qua tion( 9- 1)
ha
t tthef raciona
t lgr owt hr a teoft hel ogl Sticmode lde cline sline rl
a ya st hepo pul
lationg rows .Fig ur e9- 16S howst hef r actiona lgr owt hr atei nca blet ele vi sions ub-
sc riber si nt heUS,a longwi tht hebe stl ine arf i
t( Ca lcul atedbyor di na ryl ea st
squa res ).Ase xpe c ted, thef rac tiona lgrowt hr a t
ede c linesa sthepopul ati ong rows ,
thought he rei sc ons ide rabl eva ia
r t
iona roundt hebe stl ine rf
a it. Thel ogl Sticg rowt h
pa thi mpl i
e dbyt he sepa rame tersf i
t stheda t
awe l
lt hrough1 994a ndpr edic ts
ama xi mum ofa bout74mi llionhous ehol dss ubs c r
ibi ngt oc a ble ,re ache ds hor t
ly
afte r201 0.
The rei s,ho we ve r,c ons ide r abl eunc ert a
int yi nt hi spr edic tion.Fi rs t,the rei s
unc ertaint yr ega rdingt hebe s tf itti
ngl inea rf ractiona lgr owt hr ate・ Thea c t
ua lfrac -
tiona lgr owt hr a t
eva riess ubs t ant i
a llya roundt hebes t恥 Ot he rpa rame ter sf ort he
straig htl inewi llfitne a rlya swe llye tyi eldl argedi fe renc e si nt hema xi mumnum-
be rofs ubs c riber sa ndt imet os atur ation. Se cond, t
hebes tf i
twa ses tima tedf ort he
pe riod1 969 11 99 4; pr lOrt O1 969t hef ra c
tiona lgr owt hr a tewa smuc hhi ghe r.Thi s
ist ypi ca lofgr owt hpr oc e sses :Thef ractiona lgr owt hr a tee a rlyi nt hehi stor yofa
ne wpr oduc tori nnova tioni sof tenve r yhi ghs inc et hepo pul a t
io nofa dopt er siss o
sma ll(a ndofc ou rse, whe nane wpr oduc ti sint roduc edt hegr owt hr a t
ef ort hef irst
repo rt
ingpe riodi si nf ini t
e ). Cha ngi ngt hehi storic alpe riodove rwhi cht hel ogi st
ic
mode li ses tima te dwi llthe r efo rec ha nget hebe stfitpa r ame ter sa ndt hef or ec ast.
Thi rd, thel ogl Stcmode
i lpr esume sal inea rde clinei nt hef rac tiona lgr owt hr atea s
thepo pul ationgr ows .The r ei s ,howe ve r,noc ompe ll
i ngt he or eticalba s isf o rlin-
ea rly・Ot
t he rs hape sf ort hef ra ctiona lg r
owt hr atec ur vewi llyi eldve rydi fe rent
pr edic tions . Tbi llus tra e,Fi
t gur e9- 17S howst hec abl et el evi sionda taa ga lnStt he
be stf itofbot hth el ogi sti
ca ndGompe rtzc ur ve s( equa tion( 91 14) ).TheGompe rtz
curvef i t
st heda taa bouta swe lla st hel ogi sticc ur vebuts ugge stsc ont inue dg rowt h
tone ar ly1 50mi l
lions ubs c ribe r sin2020,doubl et hef ina ll eve lpr edi c tedbyt he
logl Sticmode l.
328 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

FI
GURE9- 15

sJald o pv 一
Fi
tt
ingthelogi
st
ic
modelof

(ssa 一
i
nnovat
ion
di
f
fusi
on

e!
uO!
lualO
Sua
T op:Appl ylngt he

dJ
∈!
S
logittrans forma

P)
Ja
-

l
ti
on( equa ti
on
(9-35) )S howst hat dopv
thel ogoft her ati
o
ofadopt erst opo -
1981 1983 1
984 1986 1988
tential adopt ers
overt i
mei sver y
8000
closet ol i
near .The
bes tfitisf oundb y
li
nearr egr ession. 6000
M/ '
ddle:Es tima ted
andac tual i
n- -


StaHedbas e ≡ 4000
'
=
)
(adop ter s)usi ng
thees tima tedpa- 2000
ramet ers.Bot t
om:
Es ti
mat edand
ac t
u al sales 0
1981 1983 1984 1986 1988
(adop tIl
onr at e)
uslngt heest i-
mat edpar ame ter s. Es
ti
mate
d

、4-
一一s
一alesRat
e

Sal
esRat
e

1981 1983 1984 1986 1988

9.
3.
2 P椅eeSSPO棚 :H岳
S昔8㌢
岳eaEF岳
菅andModeHvl
aヨ岳
d岳電
y
Thel oglSti
cmode liswidelyus e
dt oe xplai
na ndpredictthedi軌lSi
onofi nnova-
ti
ons, t
hegr owthofpo pulat
ions,andma nyotherphenome na.Marchet
ti(198 0)and
Modi s( 1
992) ,amongma nyot hers,havefitthelogis
ticc ur
vetoawi derangeof
data,from thec ompos i
ti
onsofMoz arttothec onst
ructi
onofGot hicc ahe
t dr
als
.
Thel ogisti
cc urvec anfi
tda taforawi derangeofgr owt hprocess
esr easonably
we l
l.Butyous houldnotusethel oglSt
icmode l1 0ranymode l
-a sac urvef i
tt
ing
proceduref orblackbox( a
theoreti
ca l
)forecast
ing・Thelogi s
ti
cmode loftenwor ks
we l
lbe causeitincludest
het wof eedba ckprocess
esfunda mentalt
oe verygr owth
Chapt
er9 S-
Sha
pedGr
owt
h:Epi
demi
cs,I
nnova
tionDi
ffus
ion,a
nd也 eGr
owt
hofNe
w Pr
oduc
ts 329

0
3
GURE 9-
16

(s
FI

J
t
Fit
ti
ngthelogi
sti
c

2a^
J al
modeltodatafor

L)
USc ableTV

0
2
Dat
a

t2匹
subscr
ibers

L
fJ
O9 O
t
op:Es ti
mat ed

U
T

t
andac tual

0
1
L
frac ti
on algrowth
I
t

/

2u
rat eofc ab一e BestLinearFi
t
subs cri
ber s, 宅
JL
e

0
Bot tom: Actual
subs cri
ber svs. 0 10 20 30 40 50 60
CabFeSubscr
ibers
subs cri
ber s (mini
onhouseholds)
pr ojectedf rom
=
0
0
ll

thees ti
mat ed
gr owt hrate・ Esti
matedCable
7
5

Subscr
iber
s
SPO
rL
lS
a nOH uO≡ Ⅶ

0
5
2
5

00
1950 1960 1970 1980 1990 2000 2010

FlGURE 9-17
Predi
ctedc abl
e Est
imat
edCable
subscri
bersdif
fer Subscri
ber
s,
的P
PL

Gompert
zModel ′
/
0

great
lydepending
JaSnOH uO≡ !M

onthegrowt h \ し′
/
model used.
S
〃 \
5

+ Logi
sti
cMode]

1950 1960 1970 1980 1990 2000 2010 2020

proces s:apos i
tiveloopt hatgenerat
est heinitialperiodofa ccelera
tlngg rowt hand
ane ga t
ivefee dbackthatc ausesthegr owt htos lowa sthec a
rryingC aPaCltylSaPI
proache d・Anys ystemgr owingbypos iti
vef eedbac kmus ti
ncludet hesetwot ypes
ofloops ,couple dnonline ar
ly;anygrowt hmode lmus tbecharacterizedbyaf ra
c-
ti
ona lgrowt hra t
et ha
tul ti
ma t
e l
ydeclinest oz eroa sthepopul at
iona pproa chesit
s
carr
yl ngC apacity.Howe ve r
,asdi s
cuss eda bove, t
hel oglSti
cmode lma kesr est
ri
c-
ti
vea s s
umpt lOnSa boutthena tureofthegr owt hpr oce ss・
Advoc atesoft heloglSt
lc
mode lof te
npr e se
nte vidences el
ecti
ve lytos howhowwe l
lthemode lfitscerta
in
330 P
art
IIT
I h
eDy
nami
csofGr
owt
h

da tab uto mi tt hema nyo the rg rowt hpr oc ess esf orwhi chi tdoe snot .Thes ame
c ons id erationsa ppl yt oa llo t
he rs lng lee qua t
iong rowt hmode lss ucha st he
Ri c ha rdso rWe ibul lfami ly.
Thea bi l
ityo ft hel og lSt i
cmode lt of itawi d er ang eofg rowt hpr oc e
ss esa ls o
illus tratess eve ra limpo r t
a ntl essonsa bo utt heva l
id i
tyo fmo delsi nge ne raLFi rst,
thec on tr
a stbe twe enthef o re castso ft hel og lStica ndGo mpe r t
zmode lsf orthec -a
bl et ele visi
o nc ases howni nFi gure9- 1 7S ho wst ha td i
fferen tdiffus ionmode lsc an
pr od uc ewi ldlyd ife rent pr ed ictionswhi lef ittingt heda tae qua l
lywe ll・Thea bi l
ity
tof itt hehi storic alda tadoe sno t,t he refor e,pr ovideas trongba sisf ors e l
e ctlng
amo nga lterna tivehypot he s esa bo utt hena tur eo rs treng t
ho fdi fe r
e ntf eed ba cks
tha tmi g htber e spons iblef わras ys tem' sdyna mi cs・
Se cond, gettlngmo reda tado esno tso lvet hepr o blem. Es tima ti
ngt hepa rame -
ter so fd i
fe r
e ntg rowth mode ls,a ndhe nc ethet raje ctoryOfg ro wt h,bye conome t-
rict ec hniq ue sr e qulreSal onge no ug hs e to ft i
mes eriesda tat opr ovi des tabl e
pa ra me tere stima te sandt odi scrimi na tea mo ngt hed iff
e rentg rowt hmo de l
s ・Ina
re vie wofi nno va tiondi fus io nmode lsf orne wpr oduc tsa l
e sfor eca st
ing, Ma ha jan,
Mul ler, a
ndBa s s( 199 0)no tet ha t" byt het imes ufficiento bs ervaionsha
t vede ve l-
o pe df o rr eli
a blee sti
ma tion,i tist ool atet ous et hee sti
ma t
e sforf ore ca s
tlngPur -
pos es,"Byt het imec a blet elevi sionha spr og resse df are noug ht od i scrimina te
be twe ent hel ogi stica ndGompe rtz( andpos s iblyo the r)mo de ls,s omuc hoft he
d i軌I Sionl i
f ec yc lewi llbepa sttha tthemod e lwi l
lnol onge rbeus efu l・Thewi ldly
d iffere ntf orec astsofc abled iffus iona reg ene ra t
e d40ye arsa ftert hei nt r
o duc tion
o fc abl e ,a氏e ra bo utha lftheho us ehol dsi nt heUSha da lread ya do ptedi t,andwe ll
af tert hee nt ryt ot hei ndus tryoff ormi da bl ec o mpe ti
to r
s ・
Thi rd,ama inpur pos eo fmo de lingl StOd esigna ndt estpo l
ic iesf ori mpr ove -
me nt .Tod os o, thec l
ie ntmus tha vec o nfide nc et hatth emo de lwi llr espondt opol i-
cie st hes amewa yt her e als ys temwoul d. Fi t
tingt hel og is
ticc u r
ve( o ra nymo de l)
toada tas etdo esno ti dent ifyt hes pe cificf e ed ba ckpr oc esse sre spons iblef ort he
dyna mi cs.Thea bi l
ityofamode ltof itt hehi sto ri
c alda tabyi tselfpr ovi de snoi n-

fo rma tiona ta lla bo utwhe the ri t


sr espo ns et opo licieswi llbec or rect・
Toi l
lus t
r ate,not et hatthel ogl Sticmode l,l i
kea llfirst10rd ergr owt hmode ls,
pr esu me stha ttea do pt erpo
h pul ationo rins talle dba s
emo vess tea dilyupwa rd・ The
numbe ro fa t ersc a
d o pnne ve rde c l
ine. Ye tt heh istoryofne wpr oduc tsa ndne w
tec hno logle e S pletewi
is rthi nno va ti
onswhos epa tterno fe me r
ge nc ei sboo ma nd
bus to rfluc t t n. Iti
u a se as
ioyt oi ma gi neC redi bles c enariosi nwhi ch, fore xa mpl e,
ca blet e l
ev n edeis io cline s ,inc
u slud ingr islngp rlCeS,de c li
nlngqua lityofpr 0-
gr amml ng n e ngc
, l Crompe tit
i
a Slonf rom ne wt echnol og iesS uc ha sdi g itals atellite
br oa dc asts n tent
a er
dne t, ande
h ve nade
i clinei nt elevisionvi e wing( we ll
,pe rha ps
tha tl asto ne nt e d
is ible ). Ye
' tthel
c r ogi stcmode
i l
,a nda l
l丘r sto rde rmo de ls,c an
ne ve rg e net e nti
ra ngb utg
a rowt
y h・ The
h semode lsd ono tinc lud et her ichf eed ba ck
stru ctu rene ee t e d ne rat
d emo r
ec
o ompl
g exa ndr ealisticpa tt
e rnss uc ha sov ershoo t
andos c ilt n
la io ershoo ta ndc
o r o v ol l
a ps e。
In no t n
v a io i
onus ua llyI
d iffu s nvol ve sma nypos i
tivef eed bac ksdr i
vi ngg r owt h
be side sw o rd th( seec
o f m ha pter1 0f
o u ore xa mpl e s)・Fo rexa mpl e ,thea vailability
oft h ird- t
p ar y ei sapo
so 氏 w we 血 ld r
ariverofpr oduc ta tt
r acti
v ene ssfb∫c omp ute rs・
Int u rn, t t ee
h ir d -p a r lope rswiyllwrd itesvof t
wa ref ort hos epl atformst he ybe l
ie ve
ha vet he etg r et a e tpo
s te ntia
ml.Thust
a rk hel a rge rthei ns t
alledba s eofapa rticula r
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:E
pid
eic
m s
,I
nno
vat
i
onDi
fus
i
on,
andt
heGr
owt
hof
NewP
rod
uct
s331

comput er( s
uc ha stheVAX) ,themo res of twa r ewi llbewr itt
e nf o rit, themo rea t
-
tra ctivei tbe c ome st opo ten tia lc us to me r s,a ndt hel arge rthei ns talledba s ewi llbe・
Thepos itives oftwa rea va ila bilityl oo p( a ndma nyo th ers)C ans timul ateg r owt hjus t
a sthewo r do fmo uthl oo pc a n. Be c aus et he seot h e rpos it
ivel oo psa reo mi ttedf rom
thes impl einno v ationdi f fus ionmode l,s t
a tistica le stima te soft hes tr
e ngth oft he
wo rdo fmo u hl
t oo pwi llr ele
f c tt hei mpa ctofa llpos itivel oopsc o ntribut ingt ot he
g rowt h. Thei mp ortanc eofwor dofmo uthwi llbeg re atl
yo ve res t
ima tedwhi leat
thes amet imet hes trengt ho fa llt heo mi ttedl oo psi sa ssume dt obez e ro・The
mode lwo uldi nd icatet ha tagoodpol icyt os timul a t
et hee arlyg rowt ho ft hemar-
ke two uldbet os trengt he nwo rdofmo uth( say , bys po nso ringc onf ere nc eso rhi r
-
ingke yo pinio nl e ade rsa ss poke s pe opl e). Ho we ve r,thebe stpo licyma ya ctua l
ly
bet os ti
mul a t
es of twa rea va ila bi lit
ybypa rtne r lngWi ht
t hi rd- pa rtyde ve lope rs.
Suc hamod e lwi llno tyi e ldr e liabl epol ic yr ec o mme nda t
ionsd e spitet hee xc e ll
ent
hi stor icalf it.Amo de lma yf itt heda t
ape rf ectlyf o rthewr ongr ea sons I
I si td ifficultt oove re mpha s izet hei mpl ic atio nsf o rmod e lersa ndc l
ie nt s.The
abi lityo famo d elt or epl ic atehi sto rica lda t ado e sno t,byi t
s elf,indi c atet ha tthe
mode li sus efu l.An df a iluret or epl ica tehi storic alda tado esno tne c ess arilyme an
amod e ls houl db ed ismi sse d. Theut ilityo famo de lc anno tbej udg edbyhi sto ri
c a
l
fita lo neb ut req uir esthemo de lert ode cidewhe th ert hes truc t
ur ea ndde cisio nrul es
o fthemod e
lc o 汀e SpO ndt ot hea c tua ls t
r uc turea ndd ec i
sionr ul esus edbyt her e a
l
pe o plewi ths u fi cientf ide li
t yf ort hec l
ie nt'spur pos e・ Todos or eq uire st hemod-
ele ra ndc lientt oe xami net hea ss umpt io nsOft hemo de lind e tail,toc ond uc tf i
eld
stud ie so fde c isionma ki ng, andt oe xpl or et hes ens itivltyO fmo de lre sultst opl au-
sibl ea lterna tivea ssumpt io ns( a mo ngo the rt es ts)・ De te r
mi ni ngwhe t
he ramode l
pr ovi d esas o un dba sisf ord e cis ionma kingl Sne v erama t
terO nl yo fs tais
t tic alt est
-
1ngO rhi s torica lfitbuti se sse nt iallya nduna vo ida bl yava l
u ej udgme ntt hemod-
ele ra ndc lientmus tma ke .
Unf ortuna te ly,c lien tsa ndmode lersf req ue nt lyg ivehi s torica lfi tt oomuc h
we ight .J ud ingt
g hea ppr o pri ate ne s sOft hemod el '
ss tuc
r ture ,
i tsro bus tne ss ,a ndi t
s
se ns itivltyt Oa ssumpt i
o nst ake st ime,whi lehi storic alf i
tc anbede mo ns trated
qui c kly.Gr aphss howi ngaC l os ef itbe twe e nda taa ndmo de la red r ama tica nd
co mpe lli
ng. Cl ient sa ret ooe asi lys wa ye dbys uc hg raphsa ndbyi mpr e ssivet ables
ofR2a ndo the rs tatistics ・Mode ler s,e ve nwhe nt he yknowbe t
ter ,tooo f teno ve r
-
empha sizes ta ti
s ic
t ss ho wi ngho wwe llt he irmod e lsf i
ttheda t atope r s
ua det hea u-
die nc et ha tthes t
r onghi s tori ca lf itoft hemo de lme ansi tmus tbec o rr
e ct.
Yo us ho uldn otc o nc ludef ro mt hisdi scus sio nt ha thi storica lfiti suni mpo r
tant
ort ha tyo udon otne edt oc ompa r eyourmod el st ot henu me r
ic alda ta ・Ont hec on-
trary , co mpa rlngmod elo utpu tt onu me ricalda tai sapowe r f
u lwa yt oi de nt ifyl i
m-
itatio nso rfla wsi nmode lf or mul a tions . Butt he rei sap rofoun dd ife renc ebe twe en
us inghi sto r
ic ald a t
at oi de nt ifyf la wss oyourmo de lsc anbei mpr ove da ndus ing
his toric alf i
tt oa s sertt heva lidi yo
t fyourmode l .Int hel atterc a se,s howi nghow
we llthemod elf itst heda tai sade fens ivema ne uve rde s
ig nedt opr ote ctamode l
andt hemo delerf ro mc riticis ma nds ealst hec lient -a ndmod eler-o fff ro ml ean
r-
1ng.I nt hef orme rc ase ,t hehi stor ic alf iti sus e dt of indpr obl emsa nds timul a t
e
lea ni
r ng. Exa mi n inghi sto ric alf its ho uldbepa rto fal a rgerp ro ce sso ft es tlnga nd
mode li mp rove me n td esig ne dt oyi e ldamode ls ui tablef orpo licyde s i
gna ndd ec i
-
sionma ki ng( Seec hapt er21 ).
3
32 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

9
.3.
3 Th
eBa
ssDi
f
fus
ionMode

Oneoft hef lawsi nt hel ogi s
ticmode lofi nnova ti
ondi fus ioni st hes tart
uppr ob1
len.I nt hel ogi stic( andt heot he rsimpl egr owt hmodel sincl udi ngtheRi chards
andWe ibul lfami lies), zeroi sane quilibri
um: thel ogisticmodelca nnote xpl a
int he
genes i
soft hei nitialadopt ers.Pr i
ort othei ntr oduct i
onofca blet elevision,t he
numbe rofca bles ubs c r
ibe rswasz ero; prlOrtOt hef irstslesoft
a heVAXmi nicom-
puter,thei ns tal
l edbas ewasz e ro.Whe ngr owt hpr oces sesbegi n,pos iti
vef eed-
backsde pendi ngont hei nstall
edbas ea r
ea bs entorwea kbeca uset herea renoor
onlyaf e
wa dopte rs.Ini ti
a lgrowthi sdr i
ve nbyot he rfeedba c ksout si
det hebound-
aryoft hes impl edi ff usionmode ls.The reares eve r
a lcha nne lsofawa renes st
ha t
cans ti
mul a teear lya dopt ionofne wi nnova ti
onsbes i
deswor dofmout ha ndr elated
feedbac ke fec tst hatde pendont hes izeoft hea dopt erpopul ation.Thes einc l
ude
advertisi
ng,medi are por t
s ,anddi r e
cts al
ese fforts.
FrankBas s( 1969)devel ope damodelf ort hedi ffusionofi nnova tionst hat
overcomest hes tartuppr obl em.TheBa ssdi ffus i
onmodelhasbe comeoneoft he
mos tpopul armode lsf ornew pr oduc tgrowt ha ndi swi del yus edi nma rke t
ing,
st
rategy, ma na geme ntoft echnol ogy, andot he rfie l
ds .Bas ssol vedt hestart
uppr ob1
1em byas suml ngt hatpot entiala dopt ersbe comea wa reoft hei nnova tiont hrough
externali nfor ma tions our ceswhos ema gnitudea ndpe rsuas ivenes sa rer oughl y
constantove rtime.
Theor lglnalBas smode lwa sintroduc edpr i
ma r i
lyasat oolf orf orecas t
lng
salesofne w produc ts,a ndBas sdidnots pe ci
fyt hena tureofthef eedba cksa tthe
ope rati
ona llevel .Thepos iti
vef eedba cki sus ua l
lyi nter
pretedaswor dofmout h
(soc i
ale xpos urea ndimi ta
tion)a ndthee xte
rna lsour cesofa warenessa nda doption
areus ua l
lyi nterpr etedast heef fectofa dve ris
t ing( Figure9- 18Showst hef eedba ck
st
r uctureoft hemode lwi t
ht hisinterpretati
on) .1
1
I
nFi gur e9- 18t het otaladopt i
onr a teisthes um ofa doptlOnSr esul t
ingf rom
wor dofmout h(andi mpl icit
lyot herpos iti
vef eedba cksdr i
venbyt hepopul ati
onof
adopt ersort heins t
all
edba seoft hepr oduc t)anda doptionsresult
ingf rom a dve r -

ti
slnga nda nyot he rext e r
na linf
lue nces .Adopt ionsf r
om wor dofmout ha refor-
mul a t
ede xa ct
lyasi nt hel ogisticinnova tiondi 軌s ionmode l(equa tion( 9-31 )).
Bas sa ssumedt hepr oba bili
tyt hatapot entialadopt erwi lladoptasther esultofe x-
pos uret oagl Vena mountOfadve rtisl
nga l
ldthevol umeofa dve rt
isinga ndot her
exte na
r li nf
luencesea chpe ri
oda r
econs t
ant.The reforetheext ema linflue nces
caus eac ons tant血. actionoft hepot enti
a ladopte rpopul ati
ont oadoptea cht imepe-
ri
od. Henc ethea dopt ionr at
e,AR,i s
AR-Ado
pti
onf
romAd
ver
ti
sl
ng+Ado
pti
onf
rom Wo
rdo
fMo
uth (
9-36)

Ado
ptl
Onf
romAdve
rti
si
ng-a
P (
9137)

1i
Th eor
lglnal
mo de
l,i
nc ont
inuou
stime,wasspec
ifi
edasdA/dt-AR-a P+b PA, whe
re
aandbwe repara
me ter
stobee s
timat
edstat
is
ti
cll
a yfromthedat
ao nsle
a soradopte
rs.Bas
s(1969)
di
dn o
t ex
plici
tl
yd is
cussth
ef e
edbackloopst
ruc
tur
eo ft
hemo delorspe
cif
ywh att
hep r
oce
ssesof
ad
opti
onWe reOPerati
onll
a y,1
nSteadca
ll
ingt
hemi nnova
ti
onandimi t
at
ionOthersref
ertot
hetwo
l
oopsasextern
alan dint
ena
r l i
nfl
uence
so nado
ptl
On .
Themo delwasals
oc r
it
ic
izedforomi
tt
lng
ec
onoica
m n doth
e rvari
abl
esthatafec
thea
t dopt
iondeci
si
onsucha spr
lCeOradver
ti
slnge
ffo
rt
(
seethechall
engesb e
low;seeal
soBa s
s,Kri
shnan,an
dJ a
ln1994).
Ch
apt
er95
-Sh
ape
dGr
owt
h:Ep
ide
mic
sJn
nov
ati
onDi
ff
us
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s333

FIGURE9- 18
TheBas sdif
fusi
on
model
Themode一
i
ncludesan
extern
a一sourceof
awarenessand
adopti
on,usuaHy
i
n t
erpret
edas
theeff
ectof
advert
isi
ng,

Ad
opt
ionf
romWo
rdo
fMo
uth-c
iPA/
N (
9-38
)
whe
retheparamete ra,adve
rtl
Slngefecive
t nes
s,i
sthefra
cti
ona
la dopt
ionrat
e
f
romadver
tis
ing(1/timeperi
od).
Thetwos our
ce sofadopt
iona r
eass
ume dtobei
ndepe
ndent
.Coll
ectl
ngter
ms ,
t
hemodelcanbee xpress
edmor ecompact
lyas
P+c
AR-a iPA/
N (
9-39
)

Whenani nnovatio
ni sint
roduc e
da ndthea dopt
erpopulat
ioni sze
ro,theonly
s
our
ceofa dopt
ionwi l
lbee xterna
linf
luence
ss uchasadver
tlS
lng.Theadvert
isl
ng
e
fectwillbelargestatt
hes ta
rtofthedifusionproce
s sa
nds tea
dil
ydimi ni
shas
t
hepoolofpotenti
aladopte
r sisdepl
eted.

PhaseSpaceof的eBassDi
甘f
usi
onMode目
Liket hel ogl St
icgrowt hmode l, t
heBa ssmode lha stwos t
ocks .
Howe ve r,be cause
P+A -N, Onlyoneoft hes estocksi sindepe nde nt,a ndthemode lisac t
ua llyfirst
l
order.Us ingt hef acttha tP - N - A,e xpr e sse qua t
ion( 9-39)i nt ermsoft he
adopte rpo pulat
ionA.Dr a wt hepha seplotf ort hemode l(ag raphs howi ngt he
adoptionr a teasaf unctionoft hea do pterpopul a t
ion) ADrawt hepha sepl otfort hree
conditions :( i
)a dverti
s i
nge fe cti
ve nessisz e roa nda llado pti
onoc c urst hrough
wo rdofmout h,(i)wor
i dofmout hisz ero(ci-0)a nda lladoptionoc cur sthrough
adve r
tising,a nd( i
ii)botha dvertisi
nga ndwor dofmout hc ontri
butetoa dopt i
on・
Wi thoutus l
ngS imul ation,us ethepha s epl ottos ket
c hthebe haviorove rtime
ofthea dopt erpopul a
tion, potentiala dopterpo pul ation,anda doptionr atef ore ach
ofthet hr eec asesabove. Howdoe sa dvert
lSlnga lterthepol ntatWhi chl oopdom-
inances hif tsfrom posiivet
t one gati
vef e
edba c k?Howdoesa dverti
slnga f
fe c
tt he
timlng,S ymme tr
y,a ndot hera spect soft hedyna mi csc ompa redt ot hel ogl St
ic
mode l?
334 P
art
III Th
eDy
nami
cso
fGr
owt
h

Af t
eryouhavea ns
weredt
hes
equest
ions,buildandsimula
tethemodeltotes
t
yourint
uit
ion.Runthemodelf
ort
hethr
eec a
sesa bove,a
ndtryothercombi
nati
ons
ofparameter
stoexplor
ethera
ngeofbe
ha vi
orsthemode lcangenera
te.

9.
3.4 Behavi
oroft
heBassMode一
TheBa ssmode ls olve st hes ta rtuppr obl e m oft hel ogi st
ici nnova tiondi f fusi
on
mode lbe ca uset hea dopt ionr atef rom a dve rti
singdoe snotde pe ndont hea do pter
popul a tion. Whe nt hei nnova tiono rne wpr oduc ti sint roduc ed,t hea dopt lOnr ate
c ons istse nt i
r elyofpe o plewhol e ane da boutt hei nnova t
ionf rome xterna lsour ces
ofi nf o-a tions ucha sa dve rt
ising. Ast hepoolofpot e
nt iala dopt ersde c line swhi le
thea dopt erpo pula ti
ong r ows ,thec ont r ibut i
onofa dve rtisingt Othet ota la dopt i
on
ra tefa llswhi let hec ont ribut ionofwor dofmout hr ises. Soon, wo rdofmout hdom-
ina tes,a ndt hedi ml Sionpr oc esspl a ysouta sint hel ogl Sticdi 乱s ionmode l.
Asa ne xa mpl e,c ons ide ra ga int heVAX ll / 750s alesda ta( Figur e9- 1 4).To
mode lt heVAXpr oduc tl ifec yc lewi tht hel ogi sticdi ffus ionmode li twa sne ces-
sa ryt os tartt hes imul atio na ftert hepr oduc twa si ntroduc ed,S ot ha tt he rewa sa
nonz er oi ns talledba se. Ac los el ooka tFi gure9- 15S howst ha tt hepur el oglStic
mode lunde restima tess ale sdur ingt hef irs tye ara ndaha l
f, andove re st
ima tess ales
att hepea k,c ons istentwi tht hehypot hes istha ti nitia
la do ptlOnSWe reS timul at
e d
notbywo rdofmout ho rothe rpos itivef ee dba cksbutbye xtena
r lsour ce sofa wa re-
nes ss uc ha sma rke t
inge ffor t.Fi gur e91 19C ompa rest hebe havi oroft heBa ss
mode ltot hel ogl Sticdi ffus ionmode landt heVAXs alesda ta. Asi nt hes imul ati
on
oft hel ogl Sticmode l,thet otalpopul a ti
onNi sa ss ume dt obe7600uni ts.Adve rt
is-
1nge fe c ti
ve nes s,a, andthenumbe rofc ont a
c t
sr e sultingl na dopt 10 nf romwor dof
mout h, c i,we ree stima t
edbyr egr es siont obe0. 01 1pe rye ara nd1 .33pe rye ar,re-
spe ctive ly.Thec ont ri
but ionofs a l
e sf rom a dve rtisingt Otot als alesi ss ma llafter
thef irs tye ar,a sse eni nthebot tompa ne lofFi gur e9- 19.Ne ve rt
he le s
s ,thi smod-
es tcha ngei nt hef ee dba cks truc tureoft hedi 軌l Si onpr oc e ssimpr ove st hemode l's
abi li
tyt of itthes al
esda ta ,bot hi nt hef irs t2ye arsa nda tt hepe a k. Mos timpor t
ant,
thei nc lus ionoft hea dve rtlSlnge f
f ec ts ol vest hes tartuppr obl em oft hel oglStic
mode l.
TheBa ssmode li sas igni fica nta ndus efule xte nsionoft heba sicl oglStic
mode lofi nnova t
iondi 軌s ion・Themode lits
e lf,orva riantsofi t,i sbr oa dl ya p-
plic ablet oawi der angeofdi ffus iona ndgr owt hphe nome na,a ndt herei sal a
rge
li
t eratur ea ppl yi ngt heBa ssmode la ndr e latedmode lst oi nnova t
io nd i軌s iona nd
sle
a sofne wpr oduc ts( see ,e.g. ,Ma ha j
a n, Mul ler,a ndBa ss1 990a ndPa rke r1 994
forr evi e ws ).

Cr
岳t蔓
qui
ngt
heBassDi
ff
usi
onModel
Eve nthoughtheBa ssmode loftenworkswe ll
, t
hemode li
nvokesanumbe rofre-
stri
cti
vea ss
umptlOnS .Lis
ta sma nyassumptionsOft heBas
smode lasyoucan.In-
cludea ss
umptlOnSe xplici
tint heformulat
ionoft hemode la
nda ss
umpt l
OnSthat
areonlyimplici
t,espe ci
all
yt hoseconcer
nlnga ggregat
iona
ndthemode lboundary
(part
icula
rlyeff
ectsa ndfeedba cksomitt
edfromt hemode l
).
Ch
apt
er9 S
ISh
ape
dGr
owt
h:Ep
ide
ic
m s
,In
nov
ati
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s335

FIGURE9 -19 8000




TheBass

二 喜l


p

andl ogisti
c 6000
di
ffusionmodel s
L
ogi
st
i S
cMo s
sMo
de.
'
compar edto の
actua一 VAXsales t
≡ 4000
=1 Cu
mul
at
iv
eSa
les

2000

0
1981 1983 1984 1986 1988

i
. 2000
(
q
>

l
i
=
:
F
u
)
d
J

.
t
=⊂
000000

⊃ 1000

1983 1984 1986 1988


2
J
t
a2^
[S
lE
un

・l

Ex
ten
din
g帥eBa
ssMode一
Asnot eda bove,theBas smode lassumesthetotalsizeofthema rket(t
otalpopul
a
-

tion,N)i scons t
ant Jnge ner a
l,thepopulat
ionofac ommuni tyort henumbe rof
hous e
holdsi nama rketgrowsove rti
met hr
oughbi r
ths,deat
hs,a ndmlgrati
on.In
thecont e
xtofi nnova ti
onswi thve r
yshortli
fecyc les(e.
g.,t
helatestgenerat
ionof
videoga mes )orac utediseasessuchasmeas les
,thea ssumpti
onofc onst
antpopu-
lati
oni sreasonable.Butf orinnovaionsordi
t se
as eswhos el
ifecyc l
esextendover
ma nyyea rs(e.g.
,thedi ff
us i
onofca blet
elevisi
onort heAI DSe pidemic),popul
a-
tiongrowt hcanbes igni
ficant・
336 P
artI
II Th
eDy
nami
cso
fGr
owt
h

A.Re is
v et heBas smode lt oi nc or por at egr owt hi nt hes izeoft he
totalmar ke t.
As sumet het ota lpo pul a tions iz ei sas toc ki nc r
e ase dbyaNe tPopul a t
ion
Increas eRa tet ha ta ggr e ga tesbi rths, de a
ths ,a ndne tmi gra t
ion( itise asy ,but
notne c essa ry,tor epr ese nte xpl ici
tbi rth,de a t
h,a ndne tmi gr at
ionr ates
sepa rately;S eec ha pte r1 2) .TheNe tPo pul ationI nc reas eRa teisgi ve nbyt he
totalpo pul ationa ndt heFr act iona lNe tlnc re aseRa te, whi c hc anbea ssume d
cons tant. Nowyoumus tde cidehowt hei ncr easei npopul ationi spa rti
tione d
betwe e npot e ntia la do pte rsa nda do pter s
. Thes impl esta ssumpt lOni st ha tall
increas esi npopul ations iz ea ddt othepoolofpot ent i
a ladopt e
r s・Re c alli
ng
thata l
lpe opl eorho us ehol dsi nt hepopul ationa r ee ithe rpot entia lora c t
ua l
adopt ers, reformul atethepot e ntiala do pterpo pul ationa sP-N IA・ Eve n
thought hepot e ntiala dopt e rpopul ationi sas tock, itisf ullyde t emi nedby
thetota lpo pul a tiona nda dopt e rpo pul ationa nds oc a nber e prese nteda san
auxiliaryva riabl e.
Appl yyoure xte nde dmode ltot hec abl et elevi sioni nd us t
ry. Theuni t
ofa dopt ionf orc a blet ele vi sioni snott hei ndi vidua l, buthous ehol ds( and
possiblybus ines ses ).Thec abl et elevi si
oni ndus tryi nt heUSbe ga nint he
early1 950S .Att ha ttimet henumbe rofhous ehol dswa sa bout40mi lli
on.
Byt hel a te1 990S ,the r ewe rene arl
y1 00mi llionhous eholds ,ana ve rage
hous ehol df or ma t
iongr owt hr a teofa bo ut1 .9%/ ye ar.Se l
ec tpa rame t
e rsfor
adve rt
islnge fe ctive nes sa ndwor dofmo utht ha ta ppr oxima telyr eplica t
et he
patternofc a blea dopt ion( Fi gur e9- 1 6).Iti snotne ce ssaryt oma tcht heda t
a
exac t
ly;a na ppr oxi ma tef iti ss ufficient ・Ex plor et hes ensitivityOft hemode l
tod ife rentpopul a t
iongr owt hr ates. Wha tist hei mpa ctofva ri abl e
popul ations iz eont hedyna mi cs ?
B.Re spons eoft otl mar
a ke ts i z
etopme e.
Inmos tma rkets,Onlyaf ra ctionoft het otalpopulationwi l
le vera doptane w
inno va t
ion. The丘' ac
tionoft hepopul ationthatmi ghte vera doptt ypl Call
y
de pendsont hebe nefitsoft heinnova tionr ela
tivetoi tscos t(it
spr iceanda ny
othe ra ssociatedcosts,e.g.,s witchingc os ts
,cos t
sofc ompl eme nta rya s
sets
,
trainingc ost
s,e t
c.;se
eRoge rs1995) .Innova t
ionsa renots tati
c:t he i
r
be nef i
tso洗e ni ncreas
eove rt i
mea sr ese a
rcha ndpr oductde velopme ntlead
toi mpr ove me ntsinfeature s, f
unc t
iona l
i t
y,qua l
it
y,a ndot he rattri
but esof
prod uc ta t
tr
a ct
iveness.Si mi larl
y,thepr lCeO fne wpr oduc tsof t
e nf all
s
slgnif i
ca ntl
yove rtimet hr oughl earnlngC urves,scalee c
onomi e s,a ndother
fee dbac ks(Seec hapter1 0) ・Modi fythemode lyo ude velope dinpa r
tAt o
inc l
udet hee fectofpr oduc tprleO
C nf-
hes i
zeoft hepot entiala dopt erpooh
As sumet hepot entia
la do pte rpopula t
ioni saf ract
iono ft het ot
a lpo pulati
on,
lesst hec urrentnumbe rofa dopters:
P=Fr
act
ionWi
ll
ingt
oAdo
pt*N-A (
9-4
0)
where
,ingener
al,t
heFr ct
a onWi
i ll
ingtoAdoptde
pendsontheover
all
at
tr
acive
t nes
softheinnovat
iono
rproduct(
it
sbenef
it
srel
ati
vetocost
s):
Fr
act
io
nWi
ll
ingt
oAdo
pt-i
(In
nova
ti
onAt
tr
act
ive
nes
s) (
9-41
)
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
mic
s,Ⅰ
nno
vat
i
onDi
軌lS
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s337

Toke ept hemode lsimpl e,assumet ha ttheonl yfea t


ur eoft hei nnova tionthat
va ri
e si sth epr l
Ce. As i
mpl eass umpt lOni st hatthede ma ndc ur vefort he
pr oduc tl slinear. Fort hec a s
eofc abl ete l
e visi
on,a ssumet ha tde ma ndi sa
linea rfunc t i
onoft hemont hlyc ost( ignor eins t
allat
ionc harge s)・Si
nc enea rl
y
allUShous eholdsha vet elevision,a ssumet heFr ac ti
onWi llingt oAdo pt
woul dbe1 00% whe nc ablei sf reea ndwoul dfalltoz er oift hec ostwe re
$200 /mont h.
Tbt e stthemode l,a ss
umepr lCei sexoge nous .First,runt hemode lwith
pr ic
ec ons tantata ninitialva l
ueof$1 00/mont h. Tof oc usont hedyna micsof
thepr i
c ee ffecta lone, assumet heFr actiona lNe tInc reaseRa teforthet otal
po pul ationi sz e
r o.Si ncepr lCei sc ons ta
nt ,thetot a
lpopul ations houl dbe
co nstant ,andt hemode lreduc est ot heor lglnalBa s sformul a ti
on.Si mul ate
yourmode ltoche cktha titbe ha vesa ppr opr l
atelywhe nt hepnc eisc ons t
ant.
Nowt e s
tthei mpa ctofva ryingPr ic
e sbya ssumi ngt hepr i
c eOfc able
fallsove rtime. Fi rst,testthee ff ec
tofas udde nd ropl nPr l
Ce, tO,Say,
$25 /mont h. Tryt hepr i
c edr opa tdi fe re
ntpo intsint hedi ffusionl i
fec yc l
e.
C.I
syo
urmo
delr
obus
t?
Typi cally,pnc esf allove rt hel if
ec yc l
eofas uc ces s
fulne wpr oduc tor
innova tion. Butmode lsmus tber obus ta ndbe ha vea ppr oprlat
e l
yunde r
allpot entialc ircums t
anc es, notonl yt hehi storica lore xpe ct
e dbe ha vior.
Ac ommona ndi mpor tantwa yt ot estf orr obus tnes sisthee xtremec ondi -
tionst est(cha pt er21 ).Ina ne xtremec ondi t
ionst est,ani nputt oamode lis
as sume dtos udde nl yta keone xtremeva lues・ Themode lmus tc ontinuet o
be ha vea pp ropr latelye ve ni ft ha text remeva luewi l
lne vera ri
sei nr e al
ity.
Fo re xa mpl e,s udde nlydes troyl nga llinve ntoryl namode lofama nu-
fac turlngf im mus
r tforc ethes hipme ntra teimme diatelyt ozero. Ifs hipme nt
s
donotf a l
ltoz reo, themode ler( andc li
ent )imme diatelyknowt he r
ei saba si
c
la
f wi nt hemode l. Asa ne xtr emec ondi t
io nst estinyourmode l,s udde nly
raiset hepr icet oave ryl argenumbe r( suc ha s$1mi ll
ionpe rmont h)・ If
pr l
C eSWe retOr iset hatmuc h,wha tmus tha ppe nt ot hepot entiala dopt er
po pul ation?Tbt hepopul ationofs ubs cribe r
s ?impl eme ntthepr lC erisea t
va riouspo lntSi nt hel i
fT
ec yc le. Doe syourmode lbe ha vea ppropr lately?Wha t
probl e morpr oble msa rer evea ledbyt het est?Pr o pose,impl eme nt,andt est
revl sionst hatc orrecta nypr obl emsyoui de ntify.
D。Interactionofdiffusionandt hele arningC ur ve.
Thepr icesOfma nyne wpr oduc t
sa nds ervicesf allove rti
mea slearnlng,
scaleeconomi es
,a ndot here ff
ectslowe rcostsa nda scompe tt
iionintensifi
es.
Ma kethep roductpr i
c earter.
doge r
10-t
isPa r
tOft hemode lstr
l
LiCt
ureby
incorporat
lngal earnlngC urve.Le aml ngOre xpe r
ie ncecurvesc apturethe
wa ylnWhi chproduc er s
,di s
tri
butors ,andot he rsint hevaluec hainlearnto
producea tlowerc ostsast heyga l
ne xperienc e.Us ua l
lycostsarea ssumed
tofallascumul a
tivee xpe rie
ncewi tht hepr oduc tors er
vicegrows ・I n
ama nufa c
turl
ngS ettl
ng, Cumul ati
vee xperi
e nc ei sus uall
ypr oxiedby
cumul at
iveproduc ti
on. Inas ervicei ndustry,c umul ati
vee xperiencemi ght
bette
rber eprese
nte da sde pendingont hec umul ativen umbe roft ransact
ions
3
38 P
arHI T
t h
eDy
nami
cso
fGr
owt
h

andwi lldependont hea dopterpopulationa ndt henumbe roft r


a nsact
ions
eacha doptergenerat
espe rtimepe r
iod. Typic al
ly,uni
tc ostsfal
lbyaf ixed
percentagewithe ver
ydoubl i
ngofe xper i
enc e.Costreduc t
ionso fl o啄 to
30% pe rdoubli
ngofc umula t
iveexperienc eha vebeendoc ume ntedi nawi de
rangeofi ndust
ries(se
e ,
e・g"Te pli
tz1 991 ;Gr uber1992; Argotea ndEppl e
1990)・ Toincor
por a
teal earningcurveint oyouri nnovationdiffusionmode l,
fi
rstassumet hatanyc ostreducti
onsa refullypa ssedint
opr i
ce:
Pr
ice-I
nit
ial
Pri
ce*Ef
fec
tofLe
arn
lngO
nPr
ice

Cu
mul
at
iveEx
per
ien
ce
Ef
fec
tofLe
arn
lngO
nPr
ice-

Cumu
lat
iveEx
per
ien
ce-I
NTEGRAL(Ado
pti
onRat
e,
I
nit
ia
lCumula
ti
veEx
peri
enc
e)
Thee xpone ntcde t
e rmi ne shows trongt hel ea rningC urvei sa nds houl d
bene ga ti
ve( cos tsfalla sc umul a tivee xpe r i
enc egr ows ) .Tbr epr es
e nta
leaml ngC urvei nwhi c hc ostsf a ll30% f ore achdoubl i
ngofe xpe rienc e,
setc-l og2 (0.7)- -0. 51.12
Te s tyourmode lf orahypot he ticalma nuf act
ur ingf irmt ha tintroduc esa
newc ons ume rdur ablepr oduc tint heye ar2000. Thepr oduc tha shighma r
ket
potent ial. Sett hef ollowl ngpa rame ters :As sumet ha tloo鞄 oft het ota l
popul a t
ionof1 00mi lli
onho us ehol dswi l
lpur cha set hepr oduc tifiti sf ree
butt ha tde ma ndf allstoz eroi ft hepr icei s$2500pe runi t.Se ttheini ti
a l
pri
c et o$2000 /
ni
u t,ands eti nitiale xpe riencet o1 0mi llionuni ts(rele
f c ing
t
leani ngga i
ne donpr iorpr oduc tsa ndpr ototype s). Re s
e arc honc ons ume r
durabl ess howst ypi calpr oduc tlifec yc l
e sla s
tfrom a boutaye artoa slong
as20ye a rsormor e( Pa rker1 994) ,de pe ndingont hec os t,be ne fi
ts,size,
tr
ialabi lit
y,nove lt
y,a ndot he ra tt
r ibute soft hepr oduc t,a longwi t
ht her ol eof
compl eme nta rya ssetsa ndot he ri nfr astructure( comput e rsar en'tva luabl e
withouts oftwa re;at e levisioni sus elesswi t
houtpr ogr amml ngpe oplewa ntto
wa t
c ha ndne two r
ksorc ableope ra torstodi st
ribut eit)AToca pturet her a nge,
definet hef ollowi ngt wos cena riosf ort hedi ffusionoft hepr oduc t:aSl ow
scena rio, inwhi c hthepr oduc toft hec onta ctratea nda dopt ionf ractio n( ci)
is1.0/ye ar,andaFas tsc ena rio, inwhi cht hepr oduc toft hec ont ac
tr atea nd
adopt ionf ractionc ii s3. 0/ye ar.As sumef orbot hs c ena
ri ost ha t1% oft he
potent iala dopt e rpoolwi l
lpur cha s ea st her esultofa dve rtisi
ngpe rye ar.

12
Foralear
ningCur
veWh e
rec
ost
sCfal
lbyafi
xedf
rac
ti
onp
erd
oub
li
ngo
fex
per
ie
nceE,
cos
ts
a
reglV
enby
C-Co (E/Eo
)C.
WhenEh a
sd ou
b l
ed,c
ostsh a
vef
anenb
yafrac
ti
onf,s
o
(1- f
)Co-Co (
2Eo
侶 o)c

Or
c-ln(
1-f )
/ln
(2)-1og21-f
( )A
Forale
arni
ngCu
rVeit
w hf-0 .
30,
C-0 .
514
6.Sincef
,thefr
act
io
nalc
ostr
educ
ti
onperdou
bli
ng
ofexp
eri
ence
,hasamorein
tui
ti
veme a
nln
gthantheex
ponentc,
iti
scon
veni
entt
ofo
rmu l
at
ecin
t
h emode
lasacompute
dconst
ant
,C -ln1I f
( )n
n(2)andth
enspec
if
ytheco
str
educ
ti
o nf
rac
ti
onf
asacons
ta
nt.
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
mic
s,I
nno
vat
i
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s33
9

Be fbrer unnl ngyourmode l,dr awac ausaldiagr ams howi ngt hef ee dba ck
structurecre atedbyt hel earni
ngC urveandhowi tint er
a ctswi tht hes tructure
ofdi fus on.Wi
i thouts imul ati
on ,sketchthedyna mi csyo ue xpe ctforthe
fracti
onoft hema rketwi lli
ngtoa dopt,t
hepot entia
la do pterpo pulati
on,
adopt ionrate ,anda dopte rpopul at
ion.Alsoske t
c hthepa t
hofr evenue syou
expe ct.Assumet hepr oduc tispur chased,notleased,a ndi gnor erevenue s
thatma yder ivef rom s aleo fse
r vicesora f
ter
ma rketpr oduc tstot hea do pters
(revenuede pe ndsonl yont hea dopt i
onr at
eandpr i
c e)・
Af terske tchingt hedyna micsyoue xpect,runthemode lf orbot ht heFa s
t
andSl ow ca ses .Des cribet hedyna mics,andc ompa retoyouri ntui
tivees ti
-
ma tes.Expe rime ntwih di
t fe r
ents tr
engthsforthel earningC urver elat
ivet ot he
difus ionpr oc ess .Howdodi ff
us ionproc e
ssesa ndl eani
r ngC urvesi nte ra
c tto
determl net hegr owt hofane w pr oduct?Wha ta r
et hei mpl icationsofve ry
rapiddi 仇l Sionf orr eve nues,c apacit
ypl anning,a ndnew pr oduc tde velop-
me nt?Wha ti mpl i
c at
ionsf orstrategy(prici
ng,c apa ci
tya c quis i
tion,a ndma r
-
keting)doyoudr a
w?

9.
3.5 FadandFashi
on:
Mode軸 g竜
heAbamd⑳mmem昔o菅anE
FW⑳Va竜
iom
TheBa ssdi ffus i
onmode lisa na logoust ot heSImode lofc hroni ci nfe ction. Eve ry-
onee ve ntua llya dopt st hepr oduc ta nda dopt ersne ve ra bandont hei nnova t
ionor
discont inueus eoft hepr oduc t.The sea s sumpt 10nSa rea ppr o
pr iatef ors omei nno-
vationsbutdonota ppl yt ot hehugec ate goryoff ashionsa ndf ads ・
Af ad, byde finition, invol ve st hete mpor arya dopt i
onofane wi de ao rproduc t
,
followe dbyi tsa bandonme nt .I naf ad,t hosewhoa dopts oone rorl ater( usua lly
soone r)di scontinuet he i
rus eoft hepr oduc ta ndnol onge rge ne ratewor dofmout h
thatmi ghtl ea dt ofur the ra dopt ion. Thoug hma nyba byboome rswor eNe hruja ck-
etso rgr a nnydr essesi nt he1 960S , polye sterl e
isures ui t
so rr ainbow- col oredpl at-
forms hoesi nt he1 970S ,a ndpowe rsui tswi thye llowt i
esors houl de rpa dsint he
198 0S,f ewa r es eenwe arlngt he mt oda y・13Fa da ndf ashiona r eofc our sec om on
inthea ppa r
e lind ustrybuta l s
oa ris einne arlye veryot he rdoma i
n, fromhomef ur-
nishings , vac ationde stina ti
ons , cuis i
nes ,a ut
omobi les, andi nve stme nt stos tylesi n
thea rtsa ndmus i
c,a c ade mi ct he o riesint hes cience sandhuma nities ,a ndho tne w
buz zwor dsa ndg urusi nc or por ates t
rategy , o
r ganizationa lthe ory,a ndma nageme nt
cons ulting.
TheBa ssmode lc annotc a ptur ethedyna mi csoff adsi npa rtbe c aus ea dopt ers
neve rdi sc ontinuet he irus eoft hei nnova t
ion. Fur t
he r,be caus ethec ont actra t
ea nd
adopt ionf ractiona rec ons t
a nt,t hee arl
i esta dopter sareJ us ta Slike lyt oi nf ectpo-
tentiala dopt ersa sthos ewhoj us tpur c ha sedt hepr oduc t・Forma nyI nnova tions
(notonl yf ads ),howe ve r, pe opl e'spr ope ns it
yt oge ne ratewor dofmout h, andt heir
enthus ias ma ndpe r
s ua sive ne ss ,va ryove rt i
me. Us ually, wor dofmout hde c a
ysa s
peopl ebe comeha bitua te dt ot hei nnova ti
on・ Thos ewhoha ver ece ntlye mbr ace da

1
3Thef
ash
ioni
ndu
str
yfre
quen
tl
yrei
nt
ro
duce
sol
dfa
shi
ons
ITh
efas
hio
nsoft
he70swer
e
r
ecy
cle
dint
helat
e90S
,in
clu
din
gp l
at
fo
rmsho
esan
dbel
l
bot
toms
,bu
tth
ankf
ull
yno
tp o
lye
st
er
l
ei
sur
esui
ts
.
34
0 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

ne wi de ao rpur cha sedane wi tema remuc hmor el ike lyt ot a lka bouti tt hant hos e
whoha vel ongs incea do pt edt hei nnova tione ve ni fthe yc ont inuet ous ei t.Indoor
plumbi ngc a nha rdlybec ons ide redapa s slngf a d, ye tpe opl edonotr ushoutt ote l
l
he
t irf riendshowwonde rfulflus ht oi l
e tsa re.
Int he1 980sSe l
c howa ndRi ght ers oldt ensofmi ll
ionsofc o pleSOft hega me
Tr ivia lPur s uit .Sa lesboome da sTr ivia lPur sui tbe ca meoneoft hehot testpr oduc ts
int het oya ndga mema rke t.Theboom wa sf edl arge lybywor dofmout ha nds o-
c i
a le xpos urea spe opl epl aye dita tt hehome soft he irfr iends .Af teraf ewyea rs,
howe ve r,sa less l
umpe d. Muc hoft hede clinec a nbea ttribut edt ot hef a mi l
iarma r-
ke ts atur ationl oop:t hega mewa ss os uc ce ssfult hec ompa nyde pl ete dt hepoolof
pe opl ewhoha dnotye tpur c ha sedac opy. Butt hef adingnove ltyoft hega mewa s
als oaf ac t
or . Thepopul ationofa dopt ersi ss til
ll a rgei nt hes e nset ha tma nype opl e
stillownac opyo fTr i
vi alPur suit. Howe ve r,mos toft hes ec opl e Sa rei na t
t i
csa nd
clos ets .Thepo pul a
tionofa ctivea dopt e rs, thos ewhos tillpl a yt hega mea ndge n-
era tewo rdofmout hc ont a c
tswi thot he rs, iss ma ll.
Di sc ont inua t
i onofus ea ndt hede c ayofwor dofmout hc ane a silybei nc orpo-
rate di nt hei nnova t
iondi fus
f ionf ra me wor kbydi sa ggre ga tlngt hea do pt erpopul a-
tioni nt odi ffe rentc a t
e gorie s,e ac hr epr e se ntlngdi fe rentde gr eesofus ea nd
pr ope ns iti
e st oge ne ratewor dofmout h. Thes impl este xt ens ionoft hemode list o
divi det het ot ala dopt erpopul ati
oni ntot woc a tegor i
es ,Ac tiveAdopt e r
sa ndFor -
me rAdo pte rs. Thed iscont i
nua ti
onr ate( ther atea twhi cha ctivea do pter sbe come
for me ra do pt ers )de pe ndsont hea ve ra gedur ationofus ef ort hei nnova t
ion( the
simpl esta s sumpt ioni stha tt hedi sc ont inua ti
onr atei saf irs t
- orde rpr oc es s).Wor d
ofmout ha ndhe nc ethea dopt ionr atewoul dbege ne rate donl ybyt hepopul at
ion
ofa ctivea dopt ers .
Ther evi se dmode li sa na logoust ot heSI Re pi de mi cmode l.Nowonl ya ct
ive
adopt ers( ana logo ust ot hei nfec tiouspopul ation)ge ne ra tewor dofmout ht ha t
mi ghti nduc ea ddi ti
ona la dopt ion. For me ra do pt ersa rea na logoust ot hepopul at
ion
ofr e cove r
e di ndi vidua ls.Ha vingpur c ha se dt hepr oduc tbutnol onge ra c ti
ve lyus -
1ngi t,t hef or
me ra dopt ersa renol onge ri nf ec tioust oot he r sa nda rea lsoi mmune
tor e infe ction-e xpos ur et oa dve r tlSlngOrWOr dofmout hf rom a ctivea dopt ers
won' ti nduc ea gingba byboome rst obuya not he rle isures uit・14
Theke yi ns i
g htf rom t heSI Re pi de i cmo
m de li st hec onc eptoft het l
PPl ng
pol nt: ex pos ur et Oi nfec t
iousi ndi vidua lswi llnotpr oduc ea ne pide mi ci fpe oplere -
cove ra ndde ve lopI mmuni t
yf a s
te rt ha nt he yc a ni nfe ctot he r s.Si mi larly,ne wi n-
nova tionsmi ghtf ailt ot akehol de ve ni ft he yge ne rat
epos it
ivewor dofmout h
be caus ea c tivea dopt ersdi scont inueus a gef as t
e rt ha nt he ype rs ua deot he rst o
adopt .Thoughadi stresslngl yl argenumbe rofbi z arref a shionsa ndus elesspr od-
uc tsa ree mbr ac edbyea ge rc ons ume rswhomi ndl es sl
ya llowma rke terst oma nlp-
ula t
et he i
rtas tes ,manymo r
ef ailt ot akehol d.
Int heSI Rmodel,t het ippl ngpoi nti sdefi ne dbyar epr oduc tionr ateofone.
Ther e produc tio nrat ei sthenumbe rofne wc asesg ene ratedbye a chi nf ec ti
vepr i
or

14
Asint
heext
ende
dSIRmo del
sd e
vel
op e
dinse
ctl
On9・
2,t
hepo
pula
ti
onofad
opt
erscoul
dbe
d
isag
gre
gat
edfu
rt
her,
fore
x a
mp l
e,i
ntocohor
tsofp
eopl
ewhoado
pte
dthei
nnova
ti
on1,2,...,
n
t
imeper
iod
sago
,tocap
tur
esitu
ati
onswhereth
econt
actr
at
eanda
dopt
10
nfra
cti
onde
caygradua
ll
y
r
ath
erth
aninaf
ir
st-
ord
erpat
ter
n(chapt
er12).
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:Ep
ide
ics
m ,I
nno
vat
i
onDi
fus
io
n,ndt
a heGr
owt
hof
NewP
rod
uct
s341

torecover
ya ndisdef
inedbyt heproductofthecont ac
tnumbe r(t
henumbe rofin-
fect
iouscontact
sgener
atedbye achinfec
tivepri
ort orecovery)a
ndthepr obabil
ity
ofcontact
ingas us
cepti
bleindivi
dual(equati
on(9- 26))
.Us i
ngtheter
mi nologyof
theinnovati
ondi 軌sionf r
ame work,ther e
produc ti
onr at
ei st
heproduc tofthe
numbe rofpe r
suas
ivewor dofmout hc ontact
sge nerate
dbye a
cha c
tivea dopter
prl
OrtOdisconti
nuat
ionandt heprobabil
it
yofe ncounterlngapotent
ialadopter:

c
i
d
(;
),1 (
9-
45,
whe r
eci st hec ontac trate,ii sthea dopt ionf r
a ct
ion,di sthea veragedur ationof
ac t
iveusef ort hei nnova ti
on, Pi sthepopul ati
onofpot entia
la dopters ,andNi sthe
totalpopul ati
on・
Ifther epr oduc tionr atei sgr eat
e rt ha none,t hepos i
ti
vewor dofmout hf eed-
ba ckdomi natest hes ystema ndaf adi sbor n・Thef ade ndswhe nt hepoolofpo-
tentialadopt ersf all
se nought obr ingt her eproduc t
ionr atebe low one・I ft he
reproductionr a teisle sstha none, t
hepos itivewo r dofmout hloo pisdo mi na tedby
thene gativef eed ba c
ksa ndt herewi llbenoe pidemi cofa doption.
Howe ve r
,u nliket heSI Rmode l,a dopt ioni nt heBa s
si nnova tiond iffusion
frame worka lsoa r
isesf rom a dve rtl
Slnga ndot he re xter
nalinfluenc es.Int hes i
m-
pleBa s
smode lthee fe cti
ve nessofa dve r t
lS l
ngl Sac onst
ant, i
mpl yingt ha tthea d-
ve rt
lSl
ngbudge tisc onstantt hrought ime.Eve nwhe nthes yst
emi sbe low t he
tippingpoi nt,e ve r
yo newi l
le vent uallya doptt hei nnova t
ion( thoughi tma yt akea
ve rylongt ime )i
Inther ealwor l
d,a dve rtis
lngl Se xpe nsivea nddoesnotpe rsistinde 丘ni tely.
Thema rke ti
ngpl anf ormos tne wpr oduc tsi nclude sac ert
aina mo untf oraki ckof f
adc ampa igna ndot he riniti
alma rketinge for t
s・Ifthepr oduc tissucc essful,furthe r
adve rt
lSl
ngCa nbes uppor t
edo utoft her eve nuest hepr oduc tgene rates・I f
,how-
eve r,t
hepr oduc tdoe snott akeof f
, t
hema rke t
ingbudge tissoone xha us t
e da nde x-
ternalsour ceso fa dopt l
Onf all
.Adve rtlSlngl Snote XOge nOuS, aSintheBa ssmode l,
buti spartoft hef ee dbac kstruc t
ur eoft hes ys t
em. The r
eisat lPPlngPOl ntf ori dea s
andne wpr oduc tsnol e
s sthanf ordi se ases .

Modeh gF
:ads
A.Modi f
ytheBa ssmode l(Oryo urextensionsofitde velopedins ect
ion9・ 3・4)by
disaggregatl
ngt hea do pterpopul ati
oni ntoa ct
ivea doptersa ndforme ra do pte
r s・
As s
umewor do fmo uthi sonlyge nerat
edbya cti
veado pters.Cali
brateyourmode l
torepre s
entaf ad.As sumet hetotalpopulationis100mi lli
onho useholds ,t
ha tthe
averagedur ati
onofa ctiveus eis1ye ar,andt hat1%o fthepot e
ntialado pterswi l
l
adopta sther e
sulto fadve rtlS
lnge achye ar
・ Assumeac ontactrateof1 00pe rpe r
-
sonpe rye a
r.Ru nthemode lforthreecases:as t
rongwo r
dofmo uthc as
ewhe rethe
adoptionfracti
oni s0.025, ani nt
eme
r di
a t
ec asewhe r
et hea dopti
onf r
actioni s0.01,
andawe akc asewhe r
et hea doptionfracti
oni sO・001.Cont rastt
hebe havi orofthe
mode li ntheth r
e ec ases,How doe sthei nc l
usionofa dopt ionfrom a dver t
isi
ng
causet hebe havioroft hemode ltodifferfrom thepur eSI Rmode l?Ca naf i
rm
compe ns a
teforwe a
kwo rdofmo uthbyama ss
iveadve rti
singC a
mpa ign?
342 P
ar H Th
tI eDy
nami
cso
fGr
owt
h

B.Howd omosto r
ga nizat
ionsse ttheiradve
rti
si
ngbudgets?Dr awac a
usaldi
al
gr
amt hatca
pturesyou runde rs
tandingoft hewaylnWhi chadve rt
isl
ngisdeter
mined.Whatfeedbackl oopsa r
ec rea t
edbythetypi
c a
lbudg e
tingpr oces
s?How
mightt
heyaff
ectthedyna mi c
sofa do pti
on?Howmi ghtsu
cha na dvert
lS
lngPOli
cy
af
fectt
henatur
eo fthetippingPO i
n tforadopt
ionofanewpr oduc t
?
C・Wha tot
herproc
ess
esandinf
ormati
onsource
smightc
ontri
butetothedynam-
ic
so faf
ad?Devel
opacausa
ldia
g r
amc a
ptur
ingyou
ridea
s・Wha taddi
tiona
lfeed-
backloo
psarecr
eat
ed?Howmi ghtt
heyaff
ectt
hedynamics
?Gi veexamples.

93.
6 Repl
. acemeniPur
ehaseも
TheBa ssdi ffus i
onmode li sof tende scribe da saf i
rst-pur cha semode lbe c aus ei t
do e sno tc apt u resitua tionswhe rethepr od uc tisc o ns ume d,d iscarde d,o rupg ra de d,
a llo fwhi chl e adt or epe atpur cha ses.
Onepo pul arwa yt omod e lrepe atpur cha sebe hav iori stoa s
s umet ha ta do pte rs
mo veba cki ntot hepo pula tionofpot ent iala d opt erswhe nt he ir丘r stuni ti sdi s-
c ard e dorc ons ume d. Ther atea twhi cht hepr o duc ti sd iscar deda ndt he refo re血e
ra tea twhi c hpe opl emovef rom t hea dopt e rpo pul ationt ot hepoo lofpo tent ial
a do pt er
sd epe ndso nt henumbe rofa do pter sa ndt hea ve ragel ifeo ft hepr oduc t
(Fi g ure9- 2 0) .Mode lingr e pla ceme ntd ema ndi nthi sf ashio nisa nalogoust ot he
los so fimmun ltyt Oadi s e
a se・ Now, inste ado ff allingt oz ero,hepot
t ent iala do pte r
po pul at
ioni sc onst antlyr eple nishe da sa do pte rsd isca rdt hep rod ucta ndr eent ert he
ma rke t(Fi gu re9- 21 )
. Thea do ptionr ate( salesr a t
ef o rapr od uct)r ises, pe aks ,a nd
fa ll
st oar atet ha td epe ndso nt hea ve ragel ifeo fthepr o duc ta ndthepa r ame tersd e -
te rmi ningt hea do ptionr ate. Di scardsme a nt he rei sa lwa yss omef rac t
ionoft he
po pu lat
ioni nt hepo tentilc
a us tome rpool .Byva rylngt hepr od uc tlifea nds treng th
o ft hewo r dofmo ut hf e e
d ba ck,ther ateofd i
ffus io n,i nc l
ud ingt hehe i
ghtoft he
sa lespe aka ndt hed ept ho ft hebus twhe nt hema rke tsa turates ,
c anbeva rie d. The
mo d elsho wni nFi g ure91 20a ssume saf i
r st
10 rd erd isca rdpr oc essbutc a ne a sil
ybe
mo d ifie
dt or epr ese nta nyd istri
but ionofdi sc ardsa rou ndt hea ve r
a gepr odu c tlife
us inghi ghe r-o rderd e
l ays( cha pte r1 1).
Be causet hos ed isc ardingt hepr oduc tr ee ntert hepot e ntialcus tome rpool ,the y
ar et re a
tede xa c t
lyl ike丘r st-timebuye r sa ndmus tgot hr oug ha nothe rpr oc e sso f
be co ml nga wa reOfa ndbe ingpe rs
ua de dt obuyt hepr od uc tthr ougha dve rtlSlngO r
wo rdo fmo ut h. Ins omec a sest hel if
e ti
meo fthepr oduc tiss ol onga ndt hea ttri-
but e so fthepr od uc tc ha nges omuc ho ve rthi ss pa nt hatpr l
O re xperienc ei sl arge ly
irrel evanta ndr epe atpur cha sede c i
sionsa rer ea sona b lys i
mi lart oi nitialpur -
cha s ed ecisio ns .Bu Hbrmos t prod uc t
s, t
hec us tome rha sa lr
e adyma det hede c isi
o n
toc o nti
nueus lngt hepr oduc ta nds impl ypu rcha se sane wone・ Ins uc hc ase st he
initia landr epe atpu rcha s
ede ci
s i
onsmus tber e pre sente ds epa rately,a ss ho wni n
Fi gu re91 2 2.He ret hea dopt ionpr oces si ss epa ra tedf ro mt heno wofpur cha se s.
Thet otals alesr atei sthes umo finitialpur c ha se sa ndr e pe atpur cha ses. Ther epe at
pur c ha s
er a tei sthepr od uc to fthenumbe ro fa do pt ersa ndt hea ve ragenumbe ro f
uni tspu r
c ha sedbye a
c ha do pt erpe rtimepe rio d. Fi gure9- 23s howst ypl C almo de l
be ha v io
r.
Cha
pte
r9 S-
Sha
pedGr
owt
h:Epi
demi
cs,
Inno
vat
ionDi
軌lS
ion,
al-
dth
eGr
owt
hofNe
wPr
oduc
ts343

GURE9-
FI 20
Model
ingpr
oduct
di
scar
dand
repl
acement
purchases
Customersdi
scar
d
t
heproductwit
ha
t
imeconstant
gl
venbyt he
AveragePr oduct
Li
fe,thenretum
t
ot hePotential
erPool
Adopt ・

GURE9
FI -21
uo!

Behavioroft
he
Ie一d

Bassmodel wit
h
no

di
scardsand
d一

repur
chases
(
t
2

0
5
%)
101-

Showsthebehav-
OuO!

i
orofthemodel
2
5

i
nFi e9-
gur 20
10t2m

wit
hanAver age
0
J

ProductLi
fe
l- 5y s,
ear
4 5 6
a-0.
01,
C- 100,
andi-0,
025.
salt
()。a
2
∝P
^ru
O!
Jt
=3S!
tt?
l
ndodl
C

4
0
BPu
eu
t
=7
0〓0% )
O!

2
0
tdop v

3 4 5 6
Year
s
344 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

FIGURE9・ 22
Model i
ngrepeat 7 sad
' esRat
e雪
purchases [ni
li
al esi
Sal fniti
'
al R;peat L h e竺讐 :
一軒.
-
.Consumpti
on
Total saf
esconsi st perAdopt
er Purchase Purchase perAdopt
er
Rate Rate
ofiniti
aland
repeatpur chases・
Eachpot enti
a一
adopt erbuysI ni
tial
SalesperAdopt er
unitswhent hey
fi
rstadoptt he
produc tand
continuest o
purchaseatt he
rateofAver age
Consumpt i
onper
Adopt erthereaft
er .

FIGURE9- 23
Behaviorofthe
repeatpurchase
model
Behaviorofmodel 言d
Oi
;I
t,
ti
r
a
i J ★■
†十I
t★+ c♂ \A
.
p
かd
卯F
oy
.I
,
eps
inFigure9- 22, Adopt
i e
onRat .
プ 汐++ +
,

Withthesame
paramet ersasi n
Figure9- 21anda
tot
alpopul ati
onof
100mi ll
i
on,i nit
ial
2 3 4 5 6
purchasesof Ye
ars
1unitperper son,
andr epl
acement
purchasesof
0.2unitsper
Tt23

PersonPeryea「 ・
^
al
JS
t2
t
正 Sal
!unu
t
O! u
ZS
H
!
)

0 1 2
Ch
apt
er9 S
ISh
ape
dGr
owt
h:Ep
ide
ic
m s
,I
nno
vat
i
onDi
fus
io
n,a
ndt
heGr
owt
hof
NewP
rod
uct
s34
5

Model
声ngt
heLi
feCycl
eofDur
abi
ePr
oduct
s
Themode linFi gur e9- 22doe snote xplicitlyr epre sentt hes t
oc kofpr oduc the ldby
thea dopterpo pul ation. Re pe atpur cha s
e sa remode leda sde pe ndi ngont hec urrent
adopt erpopul ation.Thi sf ormul ationi sa ppr oprlatef ornondur a blec ons uma bles
suc ha sfood,whe ret hel ifetimeoft hepr oduc ti sve rys hor tr e
la tivet ot hedi ffu-
sionpr ocessa ndt hea c
qul S l
tlOna ndc ons umpt lOnOrdi sc ar doft hepr oduc tdonot
ne edt ober epr ese nte dse pa r
a tely・ Ford ura blepr oduc ts ,howe ver ,itisus ua llyIm-
po rtanttor epr es entt hes toc ko fpr oduc tandt hedi sca rdr a tee xpl icit
ly・
Modi fyt hemode lshowni nFi g ur e9- 22t or epr es entt hea do ptiona ndi ns t
all
e d
ba seofac ons u me rdur abl es uc ha svi deoc a s
s et
ter e cor de rs( VCRs ).Yo uma yus e
eithe rthes i
mpl eBa ssfo rmul a t
ionort hee xtende dmode lyoude ve lope di ns ecti
on
9.3.4i nc l
udi ngt hee ffectofpr lCeOnt hes izeoft hema rke tandt hel e arni ngC urve
(whe nVCRswe rei ntroduc ed, t
hea ve ragepr icewa sa bout$2000 /
uni t, butbyt he
1990st hea ve ra gepr iceha df all
e nt o$200/ uni t)・
Thedi sc ardr a tef ordur a
bl epr oduc tsisof tens t
r ongl ya gede pe nde ntandi snot
we lla pproxi ma tedbyaf irst10rde rpr oce ss・Tomode lthei ns tal
l edba seofVCRs ,
crea tetwos toc ks ,Ne wVCRsa ndOl dVCRs .Thes tockofnewVCRsi si nc reas
e d
byt hePur cha seRa te.AsVCRsa ge,t he ymovei nt ot hes t
oc kofol dVCRs ・As -
sumet hea ve rageVCRre ma insne wf or3ye arsa ndt ha tthea gi ngr at
ei saf ir
st-
orde rpr oc ess.Thoughs omene w VCRsdobr eakdowna nda r edi sc ar ded,f or
simpl i
c i
tya ssu met hedi sc ar
dr ateofne wVCRsi sz ero・ As sumet hea ve ra gelife-
timeofol dVCRsi s5ye a rs,glVl ngat otala ve ragel ifeof8ye ars ・
Wha tde termi nest hepur cha ser ate?Fi rst,hous ehol dst ha tha vea dopt edthe
VCRwi llsee kt or epl acet hos et ha tbr eakdowna nda redi sca rded( ordi sc a rdaus -
ableuni ttobuyane wonewi thbe tterf eatur es)・Se cond, thos eho use holdswi llbuy
mor etha nthedi sca rdr atewhe nt henumbe rofVCRst he yc oll
e ctive lyde si
ree x一
cce dst henumbe rthe ya ctua llyha ve( andwi llbuyl es st ha nt hedi scardr ates houl d
he
t yf i
ndt heyha vemo ret hant he yde s i
re). Thepur c ha ser atei sthe nt hes umoft he
disc ardr at
ea nda na djustme ntf ori ns talledba se. Thea dj ustme ntf ort hei ns t
all
e d
ba sei smos ts impl yf om ul ate da sas impl ef i
r s
t-or de rne ga t
ivef eedba ckpr oc ess:
(
Desi
redVCRs-To t
alVCRs
)
Ad
jus
tme
ntf
orI
nst
al
le
dBa
se (
9-46
)
St
ockAdjus
tme
ntTime
whe r
et het otalnumbe rofVCRsi sthes umoft hene wa ndoldVCRs t
ocks ,andthe
StockAd justme ntTi mer epresentsthea veraget imer equiredforpe opletos hopfor
andpur c haseaVCR・ Definet hede siredst
oc kofVCRsa sdependingont henum-
berofhous eholdstha thavea doptedt heVCRa ndt hea veragenumbe rofVCRsde -
sir
edpe rhous ehold.Thec ha l
lenget oe xtendt heBa ssmode lins ect
ion9・ 3・4
int
roduc e dthenot iont hatthef racti
onoft hepo pul a
tionwi ll
ingtoa doptt heprod-
uctde pe ndsoni t
sove ra
lla tt
ractiveness,includi ngpr lCe・Thegr owthofma r
ke t
s
forma nyi mpo r
t a
ntPr oduc tsinvolve sbothapr oc es
sofa dopti
onbya ninc rea
slng
fract
ionoft hepo pul at
ionandagr adua li
nc r
ea sei nthenumbe rofuni tsowne dby
eachhous eholda sr ealprlCeSf a
lla nda shouse hol dincomer i
ses・Whe nt heywe re
fir
stintroduc ed,hous eholds" ma dedo"wi t
hj ustonec ar,phone,TV, andc omput er

Aspr lCeSf ell
,qua l
ityr ose,andt hei mportanceoft hesepr oductsindailylifegrew ,
346 Pa
rtHI TheDyn
ami
cso
fGr
owt
h

thenumbe rpe rho use holdg rew. Bye xpl i


c it
lyr epr ese ntlngt henumbe rofuni t sde -
siredpe ra do pte rthemode lca nr epr es ents it
ua tionswhe rea dopt ersi nc rease山e
numbe rofuni tsthe yde sirea st he i
ri nc omegr ows , aspr lCede cl
ine s,ora sothe ra t-
tri
but esofpr oduc ta ttractive nes si mpr ove. Fornow,a ssumet henumbe rofVCRs
de si
redbye a cha do pterhous ehol di sone.
Not et hati ft hede sireds toc kofVCRsi nc r
ea sesa bovet hea ctua ls t
ock( say
be causepr icesf alls omo rea dopt inghous ehol dsde cidet obuyas econdVCR) ,the
pur c
ha ser atewi l
lr is ea bovet hedi sc ardr atea ndt hes toc kwi lli nc reaseunt il
thega pl SC l
os ed. Shoul dt hede s i
reds tockofVCRsf a l
l, t
hepur cha ser atewi l lfall
be l
owt hedi scar dr atea ndt hes toc kofVCRswi llgr adua llyf all
.
Tes tt her obus tne ssofyourf ormul ationf ort hepur c ha s
er ate.I mpl e
me nta n
extremec ondi tionst estinwhi cht hedes i
r eds tockofVCRss udde nlyf all
stoz ero
froma ni nitials it
ua tio ninwhi cht hedes i
r eda nda ctua ls t
oc ksa ree qua la ndl a r
ge.
Modi f
yyourf or mul ationf ort hepur c ha sera tetoe ns uret ha titbe ha ve sappr opr 1-
atelye ve ni fthe rea r ema nymor eVCRst ha ndes ired.
VCRsf ort hehomema rketwe rei ntroduc edbySonyl n1 975.Byt heea r
ly
1990sa ppr oxi ma t
e l
y8 0%ofUShous ehol dsha da tle astoneVCR. Se lectpa ra me -
tersforyourmode ltha ta rer oughl ycons istentwi tht hes eda t
a.Us eyourj udgme nt
toes t
ima tetheot he rpa rame t
e rss ucha st hes tocka dj ustme ntti
me・ Fors impl icity,
assumet het ot alnumbe rofhous ehol dsi nt heUSi s1 00mi ll
iona ndc ons tant.Si m-
ulatethemode la nddi scus st her e sults. Inpa rticul ar,wha tisthepa tternofa dop-
ti
on?Wha ti sthepa tt
e rnofs a l
es ?
Sinc et hei nt roduc t
ionoft heVCRt hea ver agedur a ti
onofpr oduc tlifec yc l
e s
forcons ume re le ctroni cs,Comput ers ,andma nyot he rpr od uc t
sha ss hrun k. Lifec y
-

clesof jus taf ewye a rso re ve nl essa rec ommon. Simul atet hemode la ssumingt he
wor dofmo uthf eedba cki st hreet i
mesa ss tronga stheva lueyous e lectedf orthe
VCRc ase_ Howl o ngdoe sitnowt akef or80%ofhous ehol dstoa do ptt hepr oduc t ?
Wha taret hei mpl icationsf ors a l
e s?Why?Wha tdi fficultiesdos hor tpr oduc tl i
fe
cyclespos ef o rf i
rms ?

9.
4 SuMMAPY
S-Shapedg rowtha r
isesthroughthenonl ine arint eract
ionofpos itivea ndne gati
ve
feedbackloo ps.Anygr owlngqua ntlyc
t anbet houghtofa sapo pul ationgr owlng
ina necologl Ca
lnichewi thac e
rtainc arrylngC apaClty.S-Shapedgr owtha ris
es
whe nthec a
r r
yingCaPaC l
tyi sf
ixeda ndwhe nt her earenos lgni
fica ntde la
ysi nthe
react
ionoft hepopulation'sgrowthr at
ea st hec arrylngC apaClt
yl Sa ppr oac
he d.
Thestruc t
ureunder l
ylngS- s
ha pedgr owt ha ppl l
eSt OaWi der a ngeolgr owth
processe
s,notonl ypopulationgrowt h.
The seinc ludethea doptlOna ndd肝us ionof
newi deas,t
heg r
owthofde mandf orne wpr oduc ts,t
hes preado finf orma t
ioni na
communl ty,a ndthespreadofdi seases,inc ludingbi ologlCalpathoge nsandc om-
putervir
use s.
Ch
apt
er9 S
-Sh
ape
dGr
owt
h:E
pid
emi
cs
,I
nno
vat
i
onDi
軌si
on,
andt
heGr
owt
hof
NewP
rod
tl
Ct
S347

Anumbe rofa naly t


lCallyt rac t
ablemode lso fS-sha pe dg ro wt hwe rei nt
-r
o
duc ed, inc l
udi ngthel og l
Sticg rowt hmode l,t
heSI Re pidemi cmo del ,andt hel ias
s
diffusionmod el.I
mpo rta
n te xt
e ns i
onst ot heba sice pidemi ca ndi n no vationdi fu-
sionmo de lswe red evelope dtoi ll
ustratehowmo de l
ersca ni de ntifyt her e s
tricti
ve
assumpt lOnSO famo de l,bo t
he xplicita ndi mpl ic i
t,andr e formul atet hemode lto
bemo r er ealisti
c.
Thel og istic,epidemi c,andi nnova tiond iffusi onmod e lsc a nbef ittohi storica
l
data ,andt hef iti
so ft
ene xc ell
e nt .Howe ver,tho ug hno nline arg rowt hmod elssuch
asthel og lS
tica ndBa ssmod elsa rewi de lyuse da ndo fte
nf itce rtainda t
as etsq uit
e
we ll,yo us ho uldn otus ethe se(o ra ny)mode lsa sbl ackbo xe sf orf orec asti
ng.
¶) Cre ater e
alist
ica ndus efulmode lsofpr oduc td i
軌S iona ndi nno vationa dop-
ti
o nyo umus texplici
tlypo rtrayt hef eed backs truc tureofa dopt iona ndg r owth,-i
n
cludingt hes o urceso fattracti
ve ne ssfo rthene wi deao rpr od uc t,thec ompe ti
ti
on,
techni cali nnov ation,c hang lngC rit
e r
iao fus e,a ndo t
he rf a ctor st hati nf
lue nce
ado ptlOna ndg r
o wth. Ma nyr icha ndi nsightfuls ystemd yna mi c smode lso finno-
vationdi ffus ionha v ebe ende ve l
ope da nda reus eds uc c essfu ll
yt oa ntici
pa t
e
growt ha ndde s
ignpo li
ciesf ors ucces s( se
e ,e. g.,Ho me r( 198 7)f oramode lof
eme rgi ngme dicaltechno logie sa ndUr ba n,Ha us erandRo be rts( 1 990)f orfee
-d
backmo de lsf orprelaunc hf orec asti
ngo fne wa ut omo bil
emo de ls).
Thehi sto r
icalfitofamode ldoe snots howt hatthemo de lis" valid."Ma ny
mode ls,e ac hwithd ifferenta ssumpt l
OnSa boutt hef eedba cks truc turea nde ach
gene ratlngd ife r
e ntdyna mi cs,C a nfita nys e tofda tae qua llywe l
l.Gr oundyour
mode lsinc are f
ullnv estl
ga t
iono fthephys i
ca la ndi nsti
tutio na lstruc turesa ndde
-

cisi
o n-ma kingp roc essesoft hea c t
o r
sint hesys tema nddo n'tf orce -fitdatai ntothe
assumpt ionsOfa nyp reselectedf unctiona lfo rm ormode l .Mode lss ho uldnotbe
useda se xe rcisesinc urvef itt
ingus ingt hea gg re ga t
eda ta・ Onl ymod elstha tcap-
turethec aus alstructureoft hes ys temwi llrespo nda cc
u ra
t elya sc o nd it
ionsc ha nge
andpo liciesa reimpl eme nte d.
E
I

P護
良f ;
ie皇
軍!_
?
i
達e盲
?i
ee孟
書で

P¢
S畳t
,
量ve二
Feedb
ae.
k

Foru
ntoe
vey
yo n
eth
athat
hshal
lbegi
ven,
andhesh
all
hav
eabunda
nce
;bu
t
fr
omhimt
hathat
hnots
hal
lbeta
kenawayeve
nth
atwhi
chheh
ath
.
-Ma
tthe
wXXV:29

Thischapt
ere xplorespathde pende nce,apa t
tem ofbe haviorinwhichsma ll,
ran-
dome vent
se arlyinthehi st
oryofas ystemde ter
mi netheul t
imateends t
ate,even
whena l
lends t
ate
sa ree quall
ylike lyatthebe gi
nnlng.Pa thdependencear i
sesin
syst
emswhos edynami csaredomi na te
dbypos i
ti
vef eedbackprocesse
s・Thec hap-
terexpl
oresthec i
rcums tancesinwhi chpos i
ti
vef eedbackc ancreat
epa t
hde pen-
dence,t
her oleofrandom e ventsea rlylnthehi s
toryofapa th-
dependentsystem,
andthewaysi nwhi chapa t
h-depende ntsystemc anlockint oapa r
ti
cularequi
ilb -

ri
um. Feed
ba cktheoriesofpa thdepe ndenc eandloc kinar edevel
opedforanum-
berofimpor t
antexampl esirA
Tb7
1Si
王IeSS,te
c hnol
ogy,a nde conomics,

1
0.1 PATH DEPENDENCE
Whydoc loc
ksgoc l
ockwis
e?Whydope opleinmostnationsdr iveontheright?
Whyisthediamondbus i
nessinNewYorkc oncent
rat
edintot hea reaar
oundwes t
47t
hStre
et?Whydone ar
lyallt
ypi
stsl
eantheineff
ici
entQWERTYke yboardlayl
out
?Howdi dMi crosof
t'
sWi ndowsandlntel'
sproce
ssorsc omet odominat
ethe
marke
tforper
sonalcomputers?Whyaretheresomanywi nne r-
take-al
lmarket
s-

349
350 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

situa tionswhe r es uc ce ssa c crue stot hes uc c essful, whe ret her ichge tr iche ra ndthe
poorge tpoor e r?Andwha tdot hes eque s tionsha vet odowi the achot he r?Al la re
e xa mpl esofs ys t
e mse xhi bi ingpat
t hde pe nde nc e.Pa thde pe nde nc ei sapa tternof
be ha vi ori nwhi cht heul tima t
ee qui libr ium de pendsont hei nitia lc ondi tionsa nd
ra ndom s hoc ksa st hes ys te me vol ve s .Inapa th-de pe nde nts ys tem,s ma ll,unpr e-
di ctabl ee ve ntse a rlyl nt hehi storyoft hes ys t
emc ande cisivelyde t
e rmi nei tsul tト
ma tef a te.
Thee vent uale nds tateofapa t
h- de pe nde nts ys te m de pe ndso nt hes tart
lng
pol nta ndons ma ll, unpr edi ctablepe rturba ti
onse a rlyi ni tshi s t
or y. Eve nwhe na l
l
pa thsa rei niti
a llye qua llya ttractive ,thes ymme t
ryi sbr oke nbymi cros copl Cnoi se
a nde xt ernalpe rtur ba tions .Pos itivef ee dba ckpr oc ess est he na mpl ifyt hes es ma l
l
ini t
ialdi fferenc esunt i
lthe yr e achma cros c opICS i
gni fic anc e.Onc eadomi na ntde -
signOrS t
anda r dha se me rge d,t hec os tsofs wi t
c hingbe c omepr ohi bi t
ive,s othe
equi libr ium i ss elf- enfor c lng: thes ys tem ha sloc ke di n暮
Thee xa ctga ugeofar a i
lroa di sofl it
t l
ec ons eque nc e( wi t
hi nbr oa dl imi ts
).At
thes tar toft her aila ge ,noonega ugewa sabe t
te rc hoi cet ha na nyot he r. Yetthe
sta nda rdga ugeus edi nt heUSa ndmos toft hewor ldi s1 .
44me ter s(4f eet8. 5
inc he s). Howdi dt hi sc onve rge ncea ris e?Ea rl
yr ailroa ds ,e achunc onne c tedt othe
ot hers ,ut ili
z edawi der a ngeofdi fe r entga uge s( onee arlyl ineus eda7f oot
ga uge! ).Rol lings toc kwa ss pe cifict oe ac hne twor ka ndc oul dnotbeus edo nl i
nes
wi thadi fferentga uge・ Buta sr ailne twor ksgr ew,c ompa tibili
tybe ca memo r
ea nd
mor ei mpor t
a nt( whe nga uge sdi ffe re d,goodst ra ns shippe df rom onel inet oa n-
ot herha dt obeunl oa de d血. om onet raina ndr e l
oa de dona not he r,gr e a
tlyr ais
lng
cos tsa nds l
owi ngde live ry) ,Ra ilroa dsof feringc ompa tibilitye n joye dahugec ost
adva nta ges inc et hes amer ollings toc kc o uldus ea nypa r toft hene twor k.Gr adu-
ally,t hes ma llerr a ilroa dsa do pte dt hega ugeus edbyt hel a r
ges tne two rks .Thea t-
tra ct
ive nes soft ha tga ugewa st he ni nc re ase ds t
illf u rthe r,f orml ngapos it
ive
fe edba c k.Sma llerr a il
roa dsus lngI nc ompa tiblega ugesl os tbus ines sorc onve r
te d
the irroa da ndr ollings toc kt obec ompa tibl e.Soonas lngl ega uge - wi tht heun-
like l
ydi me ns ionsof1 .
44me te rs-e me rge dast hedomi nants ta nda rd.Byt he
1 860S ,t hec os tsofs wi tc hingt oa not he rga uge( Abr a ha m Li nc olni sre po rtedt o
ha vea rgue df or5f e et)we r epr ohi bitive: hes
t ys t
e mha dl oc kedi nt ot hes tanda rd.1
Simi larpos it
ivef ee dba cksa rer es pons iblef oro the re xampl eso fpa t
hde pe n-
de nc e:Themo ret ype wr ite rswi tht he( 〕WERTY ke yboa rdwe res old,t hemor e
pe opl el e a川e dt ot ypewi tht ha tla yout ,a ndt hemor es uc cessfulQWERTYma -
chi nesbe came, whi lema ke rsofa lte rna tiveke yboa rdsl ostbus ine ss.Ast hema r
ke t
sha reofWi nte lc omput e rsg re w,mor es of twa r ewa swr i
tte nf ort ha tpl atforma nd
les sde ve lope df orot he rpl a fo rmsa
t ndope ratlngS yS te mS ・Themo res oftwa re
ava ilabl ef orapa rtic ula rope ratin gS yste m,t hegr e atert hede ma ndf orc omput ers
compa tiblewi tht ha ts ys te m, in cre asingWi nt elma rke ts ha res til
lf u rther.

1somec l
aimthatt
hesta
ndar
dg a
lg
l eemerge
dbecau
seitwast
hewi d
thofji
gsdes
ig
nedori
gト
n
a l
l
yforwa gons,whic
hintur
nhadth o
sedimens
ionst
ofitt
her
utsontheroa
ds,whi
chintu
rnwere
d
e t
er
minedb ytherut
sinRomanroads,whi
chwe r
esetbyth
ewidthofRomanchar
iot
sandwag-
o
n s
,whichintur
nwe resi
zedt
oaccommo datet
hewidt
ho ft
woRo manhors
es.I
ftr
ue,i
til
l
ust
rat
es
t
hewaylnWh i
chp o
sit
iv
efeed
backcanc a
useasta
ndar
dtopers
is
tlongaft
ert
heini
ti
alr
ati
onal
efo
r
i
tsse
lect
ionhasvanis
hed.
Ch
apt
er10 P
athDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 351

Wha tc ausessomes ystemst oe xhibitpa thde pende nc ebutnotot he r


s ?Pa t
hde -
pende nc ea r i
sesins ystemsdomi natedbypos it
ivef eed back. Fi gur e1 0-1illus tr
a t
es
thedi ffe r
e nc ebetwe enas yst
em domi na tedbyne gativef ee dba cka ndapa th-de-
pende nts ys t
e m domi natedbypos it
ivef ee dba ck.Fi rst,ima gl neaS moot h-si
de d
bowl . Thel owe stpolntOft hebowli sa ne quili
br i
um- ama rblepl ac edthe rewi l
l
rema int her e・Thee quili
br i
umi ss table:pus hingt hema rbleof ft hee quilibriumc re-
atesaf orc eoppos l
ngt hedi splaceme nt .Ama rbledr oppe da nywhe reint hebowl
wi l
le ve ntua ll
yc omet or estatthebot tom( thoughi tma yr olla roundawhi lef i
rst)
.
Thee qui li
br iumi snotpa t
hde pe ndent :thema rblec omest or esta tthes a mes pot
noma t
te rwhe reitisdro ppeda ndnoma tt
e ritsiniti
alve l
oc ity( asl onga si tstays
wi t
hint hebowl -t hee qui li
brium i sonl yl ocallys t
a ble)・As t ablee quilibr i
um i s
alsoc alleda nat t
rac t
orbe c a
usea l
lpoi ntsa rea tt
ractedt oi t.Te c hnic a
lly, be cause
thee qui li
br ium isloc al
lya ndnotgl oba llys ta
bl eitisa na t
tr actoronl yf orpol ntS
wi t
hini tsbas i
no fat tr
ac ti
on.Theba si
nofa ttr
ac t
ioni sthebowl .Ins idei t,a l
l
polntSl ea dt othea ttra
ctora tthebot tom.Out sidethebowl ,thedyna mi csa redif-
ferenLTheDea dSe aandGr ea tSa l
tLa kea ree xa mpl es:Ra inf al
linga nywhe re
overt hes ewa t
ershedse ndsupi nthe irsa l
tybr ine.Ra inf al
lingove rot he rwa ter-
shedsf l
owst othese a.

FI
GURE10-
1 Pat
hdependenc
ear
i
sesi
nsy
stemswi
t
hloc
aHyuns
tabl
eequi
F
ibr
ia.
Left:Al ocall
ystableequi Fi
bri
um・ Thes ystemi sgovernedbyn egati
vef eedback:thegreater
thedjspr acemen toftheba川f romt heequi li
bri
umP* ,
thegreatertheforcepushingitbackt owardthe
centerandequi l
ibri
um. Abal lplacedan ywher einthebowl event
uallycomest orestatt hebott
om;
perturba ti
onsdon'ta f
fecttheequi l
ibr
iumr eached.
R/ght
' :Al ocall
yuns tableequ‖ i
briumlTh es yst
emi sgov er
nedb ypositi
vefeedback :thegreater
thedis placemen tofthebal l
,thes t
eep erthehi Handthegreatertheforcepu"ingitawayf romth e
equili
br i
umatP' .Th eslight
estdistur
ban cec ausestheballtofanoffthepeak. Theinit
ialper
turbati
on
determi nesthepat htak enbyt heba"an dper hapstheult
imatedes t
inati
on-t hes y
stemi spath
depen den t・

P
os
i
t
o
n
B
a
J
(
P
)o
fEq
u
i
l
b
r
i
u
P
o
s
i
t
om
nFBP
o
s
i
t
a
ni
o
n
o
f
(
P
) E
q
u
P
oi
l
i
b
r
i
u
s
i
t
i
o
nm
F
皇+ '
3
r
'
-
"
.F
o
r
Bc
e
o
n
a
J
l


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s
c
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e
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(
P
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+
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u'
5
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; !_. _
,



Forceon Di
screpancy
Ba-I (
P P
__一一
- ★ )

1呼、ー_
352 Pa
rtI
IIT
heDy
nami
cso
fGr
owt
h

No wt ur nt hebo wlu ps idedown. Thet o poft hebo wli ss tilla ne q uilibrium-


ifthema rbl ei sba l
a nc e de xa ctlya tt het opl tWi llr ema int here・ Ho we ve r, t
hee qul-
1ibriumi sno wuns tabl e. Thes light e s tpe r
tur ba tionwi llc auset hema r blet omove
slight lyd ownh ill.Ast hes lopei nc re ase s,t hedownwa rdf orc eo nt hema rblei n-
cre as esa ndi tmove ss tillf urthe rdownhi ll,i napos i
tivef eedba ck.( Anuns table
eq uilibriumi sa lsot e rme dar e pe llorbe c aus ene a
rbyt ra
j ector i
e sa ref or ceda wa y
fro mi .
t)Thes ys temi spa h de
t pe nd e ntbe c a uset hed i
r ectiont a kenbyt heba llde-
pe ndso nt hei nitialpe r t
u rbatio n: As ma llnudg et ot hel efta ndt hema rbler ollsto
thel eft;a ne qua l
lys ma lls hoc kt ot her ighta ndi tmo vesf a rt
he rright ・Ofc our,se
thoug ht hee qui libr i
um a tthet o po ft hebowli slo callyuns tabl e,thes ys tema sa
who lemus tbeg loba llys table. Thema r blee ve ntua ll
yc ome stor est・Butt hepa t
h-
de pe nde n tna t
u reo ftheba ll'
smo ti
onne art hee q uil
ibriumpo int me ansi tc anc ome
tor e sta nywhe reo nt hef loo r ,a ndt hepa rticul ars poti tr eache sde pe ndsont hat
sma ll,initia ld istu rba nc e.
Ima glner a inf a lli
ngne art hec ont ine nta ldi videofNo rthAme rica ・Twor a i
n-
dr opsf a llaf e wi nc he sa pa rt,O neJ us ttOt hee a stoft hed ividea ndo neJ ustt Ot he
we st.Thed iffere nc ei nl andi ngs potmi ghtbed uet os ma ll,uno bs ervabl edi fe r
-
enc e sint hewi nda st het wod ro psf a l
lfromt hec louds ・ Thoug ht heybe ginonl y
inc he sa pa rt, onee ndsu pi nt hePa c ific;t heot he r,tho usa ndsofmi lesa wa yl nt he
Gul fo fMe x ico. Mi cros c opicdi fe re nc esi ni nitialc ond i
ti onsl e adt oma c rosc opIC
diffe renc esi no u tco me s.
Thei n ve rtedbowli llustrate sa not he ri mpo r tantfea tureo fpa th-de pe nd ents ys-
tems :loc ki n. Whe nt heba l
li sba lanc eda tt het opo fthebo wl , alle quilibr i
umPOI
sitionsa ree qua ll
yl ike ly. Youc a ni nflue nc ewhe rethema rblec ome st or estwi th
thes li
gh te ste fo rt:Bl owge nt lyt ot hel e f
ta ndt hema rbl ee ndsu po no nes ideof
ther oom; blowt heo the rwa ya ndt hema rbl er ollst otheo the rs ide・ Onc et heba l
l
ha ss tartedt omo ved o wnt hes lopeabi t, howe ve r,i
tt a
ke sag re atd eal mo ree ne rgy
topus hi tba ckt ot het opa ndove rt heo the rwa y・Thef a rt
he rt heba llha smove d
andt hef aste riti sgo ing, theha r de ri ti st oa lteritsc our se・
Att hed a wno fthea uto mo bilea gei tdi d n'tma tterwhi chs ideo ft her oadpe o-
pled roveon. Bu ta st ra fficde ns i
t yl nC re aSe d, thei mpo rtan ceo fac ons istents tan-
da rdg r
e w. Themo repe o pled r oveonones ide ,themo rel i
ke lyl tWa sne wdr ive r
s
ina djace ntr eg l
O nSwo ulddr iveo nt hes ames id e,incr eas i
ngt hea ttra ctivene s sof
thats i
des tillf ur t
he r,inapos itivel oo p. Mos tna ti
o nsr api dlyc o nve rge dt ooneof
thet wos tanda rds ,Wi t
hGr eatBr itaina ndhe rc ol onie s
, alongwi thJ apa na ndaf e w
othe rna tions ,e lec tlngl eft-ha ndd ri vewhi lemos to ft her esto fthewo rldc on-
ve rge dt or i ght -ha ndd ri
ve. Initia lly,t heSwe de se lectedt od riveo nt hel eft,a sin
Gr e atBr ita in. Ast raffica ndt ra dewi tht her e stofEur opeg rew, anda stheSwe dish
aut oi nd us trys oug htt oi nc rea ses ale si nt hel argerr ightlha ndd r i
vema rke t, i
tbe -
ca mei nc re as i
ngl yi nc on ve nie nta ndc os tlyf ort heS we d ishs ys temt obea todds
wi tht hep re vailin gs tand ardi nEur o pea ndNor thAme rica ・Se eingt ha ttheSwe dish
roa da nda ut os ys temwa sr api dlyl oc ki ngi n, theSwe d ese ng lne eredar e ma rka ble
cha nge. At5AMO nSe pt embe r3,1 96 7,t hee nt i
rena tionbe ga ntodr iveo nt he
right .Swe de n' sa bi lityt oe ffe ctt hes wi tchs moot hl ywa spa rtlyd uet oma ssive
prio re duc a tiona ndah ug epu bl icwo r kse for ttoc ha ng er oads ig nage ・ Butt hes uc-
ce ssoft hes wi tc ha lsod epe nde do nt hes ma lls izea ndl o wd ens ityo ft hepo pula-
tion, bo thhu ma na nda uto mo bi le. In1 967t het ot lpo
a pul a t
io no fSwe de nwa sless
Ch
apt
er10 P
athDe
pen
den
cea
ndPo
sit
i
veFe
edb
ack 353

tha n8mi llion,a ndt he rewe reonl ya bout2mi ll


ionc ars, or46pe opl ea nd1 2c ars
pe rs q
ua remi le・Mos to fthegr owt hi nSwe de n'sa utopo pul ationa ndhi ghwa yne t
-
wo rklaya he ad; thedi s ruptlOna ndc os tsoft hes wi tchwe res ma llc ompa re dt ot he
be nefits・Ima gi neWha ti twoul dc os tt oda yt os witchf romlf et Jor ight -
ha nddr ive
inJ apa n. Tho ug hJ a pa ni sonl ya bout80% a sla r
gea sSwe de n,int hemi d1 990si t
wa shomet oa bo ut1 26mi l
lionpe opl ea nd40mi l
lionc ars ,mor et ha n870pe o ple
and275c ar spe rs qua r emi le.Thedi srupt lOna ndc os twoul df arout we igha ny
be nefits。J apa nha sl ongs incel oc ke di nt ole ft-handd r
ive.
Path- de pe nd ents ys temsa r emor ec ommont ha nma nyofusi ma gi ne.The
choi ceofs tanda rdss uc ha st hes ha peofe l
e ctricalpl ugs , thel oca t
ionoft hepr lme
me ri
dian,a ndt hel e ngt hoft hes ta nda rdme teri nPa risa rea l
la rbitrary, butonc ea
glVe nC hoi c ebe c ome sa cc e
pt ed,t hes ysteml oc ksi nt ot ha tc hoice ,eve nt hough
othe ralter na t
ive swe reJ usta sa ttrac tivee arlyon. Pa thde pe nde nc ea ndl oc ki na re
notr estric tedt oe conomi c,te chni cal ,orhuma ns yste ms .Compl exor ga nicmol e-
cul essuc ha sa mi noa cidsa ndt hes uga rsi nDNAc ane xis tint wodi fferentf orms ,
ide nti
cle
a xc e pte ac hi sthemi rr ori ma geoft heot he r.The s ee nant iome rsa re
knowna st heL( levo,o rleft-ha nde d)a ndD ( dext r
o,orr ight-ha nde d)f or ms . The
chir al
ity( ha nde dne ss)oft hee na ntiome rsdoe snotma tteri ni solati
on- t hephys i
-
calpr ope rtie sofLa ndDmol e cul esa ret hes ame. Ye tthepr oteinsi ne sse ntia l
lya l
l
li
feone arthha vel evoc hirality. Pos itivef ee dba cka ndl oc k-ina rer espons ible. Just
asyouc a nnotpu tar ightha ndedgl oveonyourl ef tha nd,t hedi fe rentt hre e-di-
me ns i
ona ls truc ture soft het wot ype sme ant heD- a mi noa cidsa r
ephys ic allyi n-
compa tiblewi thpr ote insbui l
toft hel ef t-
ha nde df orm.Mos tc he mi calr ea c t
ions
tendt opr oduc ed iffere nte nant iome rsi ne qua l propo rtions , l
ea dingma nys c ientists
toc onje ctur et ha tbo t
hl efta ndr ighta mi noa ndnuc leica cidswe ree qua llyc om-
moni nt hepr lmO rdi als oupoft hee ar l
yoc e ans .Byc ha nc e,thepr oteinst ha tbe-
camet heba sisf orlifeone arh we
t ref or me df roml ef t-
ha nde da minoa cids .Asne w
orga nismse vol ve df r
om t he irl eft-ha nde da nc estors ,thewe bofl e ft
-ha nde dl ife
grewi nma gni tud ea ndc ompl exl ty, Whi lea nyr ight-ha nde df わr msbe ca mee xtinc t
.
Lifeone arh ha
t sr ema i nedl oc kedi nt ot hel efトha nde df om se
r ve rs i
nc e.2

E
dent
if
yingPat
hDepender
ミC昏
Identif
ya sma nyexa mplesofpath-depe
nde ntsyst
emsa syoucan.Considereco -

nomi c,tec
hnical,socia
l,sci
enti
fic,physi
cal,biol
ogica
l,andot
he rexa
mpl es.
For
eachc ase,
identi
fya tl
eastoneposiivef
t eedbackprocesst
hatmi
ghtber es
ponsibl
e
forthepa t
h-dependentbehavio
ra ndsketchitinthefor
m ofacausaldi
agram.

2
RNAa ndDNAa reals
oc hir
al(onefor
mt wist
slef
t,o
ne,r
ight
).Butonl
ytheri
ghトhanded
fo
rmsa rest
er
eos
coplC
all
yc ompati
blewiththeL-ami
noacids
,soesse
nti
al
lyal
l n
atur
alt
erres
tr
ia
l
nucl
eicaci
dshav
ethesameright-
twist
ingChiral
i
ty.So
mep hys
ici
stsc
onje
ctu
rethat
thein
iti
alpus
h
fa
v o
ringth
elef
t-
handedaminoacidsd iv
er edfromp a
rlt
yVio
lat
ionsoft
heweaknucle
arforce
,in
whichcert
ai
nrad
ioact
ivedecayrea
ctionsfa
v o
ro nec
hir
alf
orm.Ho weve
r,amechan
ismforpref
er-
en
tialsel
ect
io
noftheL-fo
mb
r ythewea kforceorot
herphy
sic
lp
a roc
esse
ssuchaspola
ri
z e
dlig
ht
hasnotyetbe
endemonstr
at
ed .
354 P
art
III Th
eDy
nami
cso
fGr
owt
h

10t
2 ASI
MPLEi
t
F!oDELOFPATH DEPENDENCE:
THEPoL
YA PROCESS
Yo uc ane a sil
yc ons truc tas impl ea ndc ompe l
linge xa mpl eofpa thde pe nde nc e.
Ima gl neaJ arfille dwi ths ma lls tone s.The rea rebl ac ks tonesa ndwhi tes tone s .
Stone sa rea dde dt ot hej aronea tat ime. Thec oloroft hes tonea dde de achpe r i
od
isde termi ne dbyc ha nc e. Thepr oba bi lityofs e lectl
ngabl acks tonei se qua lt ot he
pro por t
ionofbl ac ks tone sa lrea dyi nt hej ar。Itist hisla sta ssumpt lOnt ha tgl Ve St he
sys temi tsuni queC ha rac tera ndc r eate spa thde pe nde nc e.Suppos et hej ari nitially
c o
nt a insonebl a cka ndonewhi t es tone. Thepr oba bili
tyt hene xts toneyouc hoos e
wi llbebl ac kist he n1 /2. Suppos ei ttur nso uttobebl a ck. No wt herea ret wobl a ck
andonewhi t
es tonesi nt hej ar. Thepr oba bili
tyofpi c kingbl a ckont hene xtdr a w

isnow2 /3.Suppos ei tisbl ack.Now3 /40ft hes tonesa rebl a ck. Thepr eponde r-
anc eofbl ac kstonesmea nsi ti smo rel ike l
yt ha nnott ha ts tillmor ebl acks tones
wi llbea dde d, andt hej ari slike lyt oe ndu pwi thmor ebl a ckt ha nwhi t
es t
one s .But
suppos eont hef irstdr awawhi tes toneha dbe enc hos en. Thel ike li
hoodofd rawl
lngabl a cks t
oneont hes ec ondr oundwo ul dthe nha vebe e n1 / 3ins teadof2 /3. The
Jari st he nl ikelyt oe ndupwi thmo rewhi tethanbl acks tones ・Thet ra j
e ctoryOft he
sys tem, a ndt heul tima temi xofs tone si nt heja r,depe ndsoni t shis t
or y, ont hepa r-
ticula rs e que nceofr andome ve nt s.Fi gur e1 0-2s howsac a usa ldi agra m oft hi ss ys -
tem,knownasaPol yapr oc essa f teritsi nve ntor, t
hema the ma tici
a nGe orgePol y乱
(188 7-1 98 5).
ThePol yas ys temc ont ainst wof ee dba ckl oops ,onepos i
tivea ndonene ga tive,
fore a cht ypeofs tone. 3Th egr e atert henumbe rofbl ac ks t
one s,thegr eate rthe
cha nc eofa ddinga not he rbl ac ks tone( apos it
ivel oop) .Att hes a met ime,t he
gre ate rt henumbe rofbl ac ks tones ,thegr e at
e rthet ot alnumbe rofs tone sa nds o
thes ma l lerthei mpa c tofa nyne wbl ac ks tonea dde dt ot hej aront hepr opor tionof
blac ks tone s( ane ga tivel oo p).
Fi gur e1 0-3S hows1 0s imul ationsoft hePol yapr oc es s・Ea chi s200pe riods
long. Atf irst,eachs t onea dde dt ot hej a rha sal argei nf
lue nc eont hepr oba bilit
yof
choos ingt hene xts tone( thef ir sts tonea dde dde termi neswhe the rthepr oba bility
ofc hoos ingabl ac ks tonei s2/ 3or1 /3) .Thepos it
ivel oopdomi na tes .Buta sthe
numbe rofs tonesgr ows ,e ac hne ws toneha sas ma ll
e ra nds ma llere ff
e cto nt he
propor t
ions .Thepos itivel oopwe ake nsr e l
ativet ot hene ga t
ivel oop・Eve ntua l
ly,
thenumbe rofs tone si ss ol arget ha tthene xts t
onea dde dha sane gligi blee fe c ton
thepr opor tionofe ac hc olori nt hej ar. Thepos i
tivea ndne ga tivel oo psa ree xa ctly
bala nc e da tthatpoi nt .Thepr opor tionofe achc olorwi llthe ns t
a bilize ,sinc eon
ave ra ges toneswi llbea dde di nt hef u turei nt hes amepr opo rtiona sthos ea r
l eady
int hej ar.
Ther atioofbl ac kt owhi t
es tone se ve ntuallyr eache se qui librium, butt ha tra tio

depe ndsont hehi st or yoft hec olor ss e l


e cted.Sma l
lr a ndom e ve ntse arlyl nthe

3
Theproce
sscane
asi
l
ybege
nera
li
zedt
oanynu
mbero
fco
lor
s・Th
eprobabi
l
it
ythene
xtst
one
a
dde
disanycolo
rClt
heneq
ual
sth
epropo
rt
io
noft
hat
col
ori
nth
eJar
, ∑JCj(
Cl/ onl
yonecol
orl
S
a
dde
dp e
rp e
ri
od).
Ch
apt 0P
er1 a
thDe
pen
den
cea
ndPo
sit
l
VeF
eed
bac
k 355

GURE 1
F【 0-
2 ThePol
yapr
oces
s
Everyperiodonestoneisaddedtoth
etotal.
Theprobabi
li
tyo
fchoosl
ngaS
toneOfagl
venc
olor
equalsthepropor
ti
ono ft
hatcol
orint
hetotalpopul
ati
on.
Theru l
eforaddin
gs t
oneso fagl
VenCOl
or.J
S
1i
fRan aw<Pr
domDr opor
ti
onofBl
ackSt
ones
Bl
ackSt
onesAddedp
erPer
iod- 0o
ther
w i
se
(
1i
f(1- RandomDrw)<Pr
a opor
ti
onofWhiteStones
Whi
teSt
onesAddedperPer
iod- 0ot
( h er
wise
wher
etheRandomDrawisanumberdra
wnatrandomfr
omauni
f
or mdi
str
ibu
tionontheint
erval
[0,
1].

his
toryofthesyst
emt lplttowardo nepat
hr a
thert hananothe r
.Thee quil
ibri
um
ispathdependent
.Thea ccumulati
onofs t
oneseve ntuall
yloc ksthes ystemi nto
equil
ibr
ium atapart
icularpro
porti
onofe achcolor. Toreversethepr oportionof
blac
ks t
ones血・om2:1to1:2whe ntherear
ethreestonesinthej arrequlr
e Sdrawing
thr
eewhi t
es t
onesinar ow,ane ventwit
hapr oba bili
tyofl o啄 [P( ThreeWhi t
e
st
onesl2Bla
ck,1White)-(1/3)(2
/4)
(3/
5)]・Butto誓ovef romara ti
oof2:1to1:2
whenther
eare200bla
ckand1 00whitestonesrequlr
eSdrawing300whi t
estones
i
narow, aneve
ntwit
hava ni
shinglys
mallprobabili
ty(8.
3× 1 0 84tobepre
cise
).
356 Pa
rtI
II TheDy
nami
cso
fGr
owt
h

FIGURE10-
3
Tenreal
i
zat
ionsof

sa

0
8
ut
thePol
yaprocess

o
s とOt
0
6
2g
I 1
0u

0
4
O!IO
jdo

2
0
Jd

0
0 50 100 150 200
Ti
me(per
iod
s)

GURE1
FI 0-4 0.
12
Equi
libr
ium
Su

0.
10
O芯eHL

di
str
ibuti
onofthe
Pol
yapr ocess 0.
08
q
u]S -0 uO

Histogramshows
thepr oporti
onof 0.
06
b一acks t
onesby
er500 0.
04
]1

decH eaft
0t
=Jl比

periodsin1 0,000 0.
02
simu一ati
ons.The
dist
ributi
oni s 0.
00
quit
euni form:
A一lproporti
ons Pr
opor
ti
ono
fBl
ackSt
one
saf
ter5
00p
eri
ods
areequal lyli
kely
i
nequi l
i
brium.
Themor es t
ones ,t
hel esslikelythe rewi llbea nymove me nta wayf rom t hec urrent
proport
ion:thes ysteml ocksint owha teve rbalanc eeme rgesf rom itse arlyhistory・
Pol
yapr ovedt ha tthepr ocesswi lla lwaysconve rget oaf i
xe dpr opor ti
onof
blackstones,a ndt hatt hepa rticularpr oport
ionde pe ndsont hehi s
toryoft he
random eventsa l
ongt hewa y.Polyaal sopr ovedt herema r kabler esultthatthedi s-
tr
ibuti
onoff inalpropor t i
onsi sunif orm, thatis,thef i
nalf r act
ionofbl ac kstonesi s
equall
ylikelyt obea nywhe rebe twe en0a nd1・4Fi gure1 0- 4showst hedi str
ibution
ofthepropor ti
onofbl acks t
onesa fter5 00per iodsi nas etof1 0,00 0simul ati
ons ・
Thedi st
ributionisnea r l
yuni f
orm:Al lpr oportionsofbl ac
ks tonesa r
ee qua lly
1●
11
li
kelylnthel10ngr un( s
e eAr hu
t r1 994I r
Orf urt
he re xampl es)・

4
Thed i
st
ib
r uti
onisuni
for
mo nl
yforth
especi
alca
sewh eret
henumberofsto
nesaddedper
p
eri
odisoneandtheja
rini
ti
al
lyco
ntai
nsonewhit
ean donebla
ckst
one・Ot
h eri
nit
ia
lcondi
ti
ons
o
rrul
esforse
lect
lngt
henumberan
dtypeofthes
tonesaddedle
adt
od i
ff
ere
n tequi
li
bri
umd i
st
i-
r
b
uti
ons.J
ohnsonandKotz(1
977)pr
ovid
eac o
mp r
ehensi
vetrea
tme
ntofummo del
softhi
sty
pe・
Ch
apt
er1
0Pa
thDep
end
enc
ean
dPo
si
ti
veFe
edb
ack 357

GURE1
FI 0-
5
Phas epl ot

a
forthel i
near

uoI
Polyapr oces s

S ¥Ut
Thel ineshows
thepr obabili
tyof

2t
)
Ie
addingabl ack
stoneasaf unction

Bu!ppv -o ^)!J!qE2qOJd
oHhepr opor t
ion
ofblacks t
ones.
Everypoi ntont he
F
inei sanequi ‖b-
ri
um; everyequl -
1
ibri
umpoi nthas
neutral s
tabili
ty.
00

Pr
opor
ti
onofBl
ackSt
ones

10.
2.1 Genera他ingt
heMode!:
Nonl
inearPo!
yaPr
ocesses
ThePol yapr oc essillustrateshowpa thde pende nc ec omesa bout ,buti ti save ry
spe c i
almode lwi t
hanumbe rofr estr
ictivea ndunr ealisti
cas sumpt ions .Fi rs
t,t he
dyna ic
m sde pe ndont hefa ctthatt heflowsa requa nt i
z ed:Tho ughs tone sa rea dde d
wi thpr oba bili
tie sinpr oportiont ot heirpreva lenc ei nthej ar,ea c
hs t
onei se it
he ra l
l
bl ackora llwhi te.Ea chpe riodt hepr oportionofe a
chc olormus tc hange. Ⅰ
ns t
e ad
ofaj arofs tone s, i
ma ginef il
lingt hej a rwithbl acka ndwhi tepa lntmi xe dinpr o -

po rtiont ot hec ur r
ents ha deofg rayi nt hej a r.Thes hadeofgr aywoul dne ver
cha nge, noma tterwha titwa si nitiall
y( youc ana pproxi ma tethec ontinuo ustime ,
cont inuousf lOws it
uationi nthemode ls howni nFi gure1 0-2bya llowi ngf racio
t nal
stonest obea dde dpe rperiodorr e ducingt het imes tepbe t
we e npe riods ). Second,
thepr obabi l
ityo faddi ngapa rticularc olorisl ine arint hepr o portionoft hatc olor
(Fi gure1 0-5).Thef unc t
ionde finingt hepr oba bil i
tyofa ddingaba llofagi ve n
col orl i
ese xa c t
lyont he45ol ine,S oe verypol ntOnt hel inei sane qui librium. In
ge ne ral
,howe ve r,t
hede cis
ionrul esde terminlngt heflowsi npa th-de pe nde nts ys-
temsa renonl ine arfunc t
ionsoft hes t
ateva riable s.
Ifthepr oba bili
tyofa ddingas toneofagl Ve nC Olori sanonl inea rf unc ti
onof
thepr opor t
ionwi t
ht hatcol or,thenumbe r,loca tiona nds t
a bil
ityofe qui libria,and
thedyna mi c sa llchange.
Suppos ethepr oba bil
ityofc hoos lngabl a cks tonei scha racterizedbyt heno n-
1inea rfunc tioni nFi gur e1 0-6・ Thes ys tem nowha sonl yt hre ee qui l
ibria( poi nts
358 P
art
III Th
eDy
nami
cso
fGr
owt
h

FIGURE10- 6
NonH nearPol ya
Proces s

auoI
Thepr obabi l
i
tyof

S q3el
choos 】
ngabl ack
st
on eisnowa
nonlinearfunc t
ion

g e 6u!
ofthepr oporti
on
ofblac kstones

ppv 1
i
nt hejar .
The
systemhast hree 0^ !
equili
bria.
) l!qeqOJd

Pr
opor
ti
onofB一
ackSt
ones

whe ret hepr opo rtionofbl ac ks tone sa ndthepr oba bi li


tyofa ddi ngabl acks t
one
aree qua l)
:0, 0.50,a nd1 .Thepoi nt sz eroa ndl oo鞄∬ee qui li
br ia:Ift hej arisa ll
blacko ra llwhi te, itwi l
lre ma ins o. Like wise, whe nt hepr opo rtionofbl acks t
ones
iso ne-ha l
f,thepr oba bilit
yofc hoos ingabl ac ks tonei sone -
ha lf,s o( ona verage)
thepr opor ti
onofs tonesr e ma insc ons tant.Whe nt hepr opo rtionofbl a cks t
one s
risesa boveha l
f,howe ve r,thepr oba bilityofc hoos ingbl acki nc reas esmor etha n
propo riona
t t
ely, andwhe ni tisles st ha none -ha lf
, itfallsmor etha npr opor ti
ona t
e ly.
Thee qui li
briuma t0. 50i suns t
a ble:I ft hef ir
sts tonea dde di sbl a ck,t hepr obabi l-
ityofa ddingmor ebl a cks tone sinc reas esdrama tic al
l y,movi ngt hes ys t
em( ona v-
erage )t owa rdt hes ta blee qui li
br ium a t1 00% bl acks tone s.Si mi larly,i ft
hef i rst
stonei swhi t
e, thepr oba bilityofdr a wl ngmor eWhi tes tone sinc rea sess ha r
ply,a nd
thes yste mwi llte ndt owa r dt hes t ablee quil
ibr i
um ofa llwhi tes tone s.Ofc ours e,
sincet hes yst
emi ss toc hast i
c,S ome t
ime sar unofonec olorwi llmovet hes ta
teof
thes yste mba cka cros st her atio1 :1.
Figur e10-7s hows1 0r ealizationsoft henonli ne arPol va1 )rOC eSSS howni nFi g-
ure1 0- 6. Alltraje ctor iesmover api dlya wayf romt hei nitialratioof1: 1,anda fte r
200pe r iods,thej a ri sne a rlya llonecol oro rt heot he r・Whe ret hel ine arPol ya
proc essha sani nf initenumbe rofe quilibria,thisnonl ine arpr oce ssha sonlyt hre e;
ofthe se, onlyt woa res table. Ye tt hes ys temi ss t
ills t
r ongl ypa thde pe nde nt:whi ch
ofthet wos tablee q ui l
ibriadomi na t
esde pendse ntire l
yont hehi storyoft her an-
dom e ve ntsast hes ys t
eme volves .Li ket heline arpr oce ss,thes ysteml ocksi nt o
whi che ve requi libriumt hepos itivel oopr ei
nf orce s,a sde t
ermi ne dbyt hec hanc e
Ch
apt
er1
0Pa
thDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 359

FIGURE10- 7
Dynami csoft h e

sQu

0
8
O
non= nearPol ya

tSq3t21g 0
Proces s

0
6
Thes ystemt en ds

O
towar daHone

1u

0
4
菅Odo左
co一ororaI Hhe
other,dependi ng

0
2
ont heear lyhis -
toryo frandom
even ts.Notet he
50 100 150 200
traj
ectoryShown T
ime(
per
i
ods
)
withah eavyl Hle
wher etheear 一
y
l
eadofwhi t
e
stonesi srever sed
eventse arlyon.Notethet ra
jectoryinFi gur e1 0-7(showna sabo ldl i
ne)whe rethe
byar unofbl ack,
Jarismos t
lywhiteinthebe ginnlng,butduet oar unofbl ac
ks tones ,t
her at
iore-
l
eadingt hesys t
em
t
oJ ocki ntothe versesa fte
ra bo
ut30pe riods .Thepos it
ivef eedbackst henf a
vo rbla c
ks t
one s,and
predomi nantly thejars oonlocksintot hepr edomi nantl
ybl acke quili
br i
um.
blackequi li
brium. Loc ki nismuc hs wi 氏era nds tr
onge ri nt henonl inearsys t
e m.I nthelinear
Ther earizati
onsof case,thes ystemha sneut ra
ls tabil
it
y:Eve rypoi ntisa ne quili
brium,a ndnoneof
therandom dr aw thepoi ntsisbette
rthana nyot her.Inthenonl i
neare xa mplehe re,thetwos table
i
nt hesesi mul a- equili
br iaarestr
onga tt
r actors.Thepos itivef eedbac kc onti
nuest odomi nat
et he
ti
onsar et hes ame dyna mic sevenasthepro porti
onofagl Ve nc o一orincreases・Likethet wor aindrops
asinFi gur e108 fall
ingone i
the
rs i
deoft hec ontinentaldi vide,trajectori
esone ithersideoft he
50% poi ntareatt
ract
edona ve ra
get owa rdoneoft hes tabl
ee qui l
ibri
um poi nts

Thej are ndsupne ar
lya llonec olor- wi nne rtakea l
l・

r
iO.
3 PATH DEPENDENCEL
NTHEEcoNOr
t
JY:VHSvERSuS BETAMAX
I
Ⅵde ocasset
terecorders(VCRs )ar
eubiquit
ousi nhome s
, bus
ine s
ses,andschools.
5
Youc anbuyorr entvide osatnear
lyeveryma llandma i
ns tr
ee t
.Thef i
lmindustry
ear
nss ignifi
cantrevenuef rom sal
esofvi deor iht
g s
,a ndma nyfilmsa r
ema de
dir
ectl
yf orthehomevi deoma r
ket,ne
veren j
oyingt heat
ricalreleas
e・Muc hofthis
succes
sde pendso nthec ommonf or
ma tusedbyt heva s
tma JOrlt
yOfVCRs ,known
asVHS,whi chensuresma chi
nesma debydi fferentcompa nie
sa recompa t
ible
withonea nothera ndwi ththetapesa va
ilableint hema rket・
6 Ho w di
dVHS
becomet hestandard?

5
TheVCRi nd
u s
tr
ydat
aandhis
to
rypr
ese
ntedh
erear
ebas
edinp ar
tondatacol
l
e c
tedanda
mo d
eldeve
lope
db yEdAnde
rso
n(per
son
alcommuni
cat
io
n,1996)・Ⅰ
'mgrat
efult
oEdf orper
mis
-
si
ontousehisda
taandmat
er
ial
s.
6
wh i
leVHSisn o
wthest
and
ardfo
r1/
2inchVCRsa
roundt
hewo r
ld,
dif
fere
ntregl
OnSdo
usein
compati
bl
eslgnlf
a o
rmat
s.Nor
thAmer
icaus
esth
eNTSCf oma
r twhi
leEuropeusest
he
PALformat.
36
0 P
artI
IIT
heDy
nami
cso
fGr
owt
h

VHSwa sa c tua ll
yal a t
e come rt ot heho mev ideo rec orde rma r
ke t .Ho mev id eo
re co rdingt e chno log yc ameo fa gei n1 9 75whe nSo nyI ntro duc e dt heBe tama xs ys-
te m. Of feringo rdina rype o plet hec ha nc et or ec o rdt elevi si
onbr oa dc a stsa ndpl ay
mo v iesi nt hec o mf orto fthe irownho me s ,VCRss oo nbe camet heho tho mee lec-
troni c spr od uc to ft hel ate1 970sa nde arlyS OS( Fig ure1 0-8 ).Asi sc ommo ni nc o n-
su me re l
e ctro nic s,l arge rpr oduc tionvol ume s ,l earnl nge fe cts,a ndi nc reasing
co mpe ti
tionl edt oh ugepr iced ropsf o rVCRse ve na st he irfe atur esa ndf unc t
io n-
alityI ncre ase d. De ma nds oa red. By1 99 4,a bo ut8 5%ofUShous ehol dsowne da t
le asto neVCR,a nds a l
e sha dr e ache d1 3mi ll
io nuni tspe ryea ri nt heUSa lone.
VCRa do ptio ni nEur opea ndt her esto ft hewo rldf o llowe ds imi lardy nami cs.
Whe nVCRsf irstbe ca mea va ilabl e,apr lmeus eWa s" times hi fting" -t he
re co rdingo fbr oa d castst obepl aye dba c ka tamo r ec onv e nientt ime. Ti mes hi氏ing
al soma dei tpos siblet of ast-fo rwa rdt hr oug hc o mme rcials. Wi t
hi naf ewye ars
,

howe ve r,thepr lnC lpa lus eofVCRsbe ca met hepl ay lngOfpr ere cor de dt ape
- s
films ,mus icvi de os ,exer ciset ape s ,ands oo n・ Sa leso fpr ereco rde dt a pe sint heUS
ex pl od edt omo ret ha n8 0mi llionpe rye arby1 9 94,a ndt hevi de or ent ali ndus try
to oko f( Fig ur el O18) .
Theda taf ort hea gg rega teVCR ma rke tc onc ea lt hef ightf o rdomi na nc e
amo ngd ife r entVCRf orma ts.Sony' Spr op rieta ryBe tama xt e chnol og ywa st he
firstc asse t
te -ba se dho mevi de ot ec hnol og yt or e acht hema r ke t,so me1 8mo nths
ahe a do fi t
spr lnC lpa lr i
va l,theVHSs ta nda r dl aunc he dbyac ons or tium o fMa t-
sus hi ta, J
VC,a ndRCA( Cus uma no, Myl ona d is,a ndRos enbl oo m1 992) .Tho ug h
Be ta ma xa ndVHSt ec hno lo giesc osta bo utt hes a me , thet ape sa ndma chine swe re
no tc o mpa ti
bl e .Co nsu me r sha dt oc ho os ewhi chs t
a nda rdt oa do pt. Thea tt
r acti
ve -
ne sso fe a chf or ma td epe ndso nva rio usf ac tors ,inc lud ingpr l
C e,Pi c tureq ua l
ity,
pl ayt ime ,andma c hinef T
e atu r
e ss uc ha spr og ramma bi lity,ea seo fus e ,s ize, a
ndr e-
mo tec ontrol ,a mo ngo the rs.
Themos ti mpo r
tantd ete rmi na nto fpr od uc ta ttractive nes si sc o mpa t
ibilit
y .To
swa pt ape swi tht he irf riendsa ndf a mi lie spe o pleha dt oha vec o mpa tiblema -
chi ne s .Ast hei ns tall
e dba seofma chine so fagl Venf orma ti nc rea sed, t
hea tt
r ac-
tive ne sso ft ha tf o -a tt opo tent ialne wbuye r sinc re ase d, whi c hi nt u rni nc rease d
thema rkets ha r eoft ha tf orma ta ndboos te dt hei ns talledba see ve nf ur t
he r.Eve n
mo rei mpo rta ntly ,pe oplet end edt obuyma c hine sc ompa tiblewi tht hebr oa dests e-
lectio no fp re rec o rdedt a pe s. Vi de or ent a ls ho psc hos et os toc kt a pe si nt hemos t
co mmo nf orma ts incet he sewo ul dr e ntmo reo ftena ndyi eldmo r epr o f
it. Mo vi e
stud ios ,int ur n, chos et oof ferthe irf ilmsi nt hef o rma tc o mpa tiblewi tht hemos t
po pul a rtechno logya ndt heor de rspl ace dbyt hevi deos tores ・
The sepos itivef e edba c ksme ant ha tt hef orma twi tht hel arge sti ns talledba se
ofma c hine s,a lle lsee q ua l,wi llbet hemos ta ttr activet oc o ns ume rsa ndc onte nt
pr ovi de rs.Unc he cke dbyot he rl oo pso ro ut sidee ve nt s,the sepos it
ivef e edba cks
co nf erg re atera ndg r
e aterma rke ts ha rea dva nta get ot hel ea de r,unt ilo nef or ma t
co mpl etelydomi na testhema rke ta ndt heo the rd i
s appe a rs.Ass howni nFi gur e
10- 9,t hi sispr e c i
s elywha tha ppe ne d.Byt hel a te1 970sVHSha dga inedama r-
ke ts ha rea dva nt ageove rBe t
a ma x.Soo nt hema j orityO fpr er ec orde dt ape swe re
alsoc oml ngO uti nt heVHSf o rma t.VHSma r ke ts ha rea nds ale sc ontinue dt o
gro wwhi let heBe ta ma xs ha r
es tea dilys hr an k・ By1 988t het ri
umpho fVHSwa s
Cha
pte
r10 Pa
thDe
pendenc
eandPos
iti
veFeedba
ck 361

GURE 1
FI 0-
8 Sal
esofVCRsandPr
erecor
dedTapesi
ntheUS
Di
ff
usi
onofVCRs
i
ntheUS

2
(

Ta
0O
Lt
2^

pe S a les(
! J
ulJ
8
!∈) S a lt

5
0
miHionJ
S
2

y
2
5
ea
∝3^

r)
1975 1980 1985 1990 1995

Fr
act
ionofUSHouseho一
dswi
tha
tLeas
tOneVCR
SPI0L

0
8
JaSnOH I
6
0
4
0
0
1
ua 3 Jla d

2
0

1980 1985 1990 1995

Aver
agePr
iceofVCRs
2500

2000

_ 1500

=
i
:
:〉
I
坊 1000

500

0
1975 1980 1985 1990 1995
Sour An
ce: der
son(
1996)
.

c
omplet
e.Sonywa sforc
edtoaba ndonBe t
ama xt
echnologyforthehomema r
ket
a
ndin1988announc e
dthati
twa sswitchi
ngitsPr
oductlinetotheVHSf or
mat.
Thestro
ngeffe
c tofcompat
ibi
lityonproducta
ttr
act
ivenessexpl
ainshowVHS
r
api
dlyachie
veddo minanceoverBe ta
ma x-onc eitachievedaleadinma r
ket
362 Pa
rtI
II The D na y cso
m i o
fGrwt
h

GURE 1
F】 0-9 USSa一
esofVCRsbyFor
mat
Betamaxvs.
VHSf or
mats
i
ntheh ome

2
√+㌔

aNSl!unuO≡!
Jt
VCRmar ket
㌢ T
ota
川CRS
ale
s

i?'\ vHS
/


y# '
.
〆,
〆′
.
.
.
ノ Bet
a

1975 1980 1985 1990 1995

USSa一
esofPr
erecor
dedTapesbyFor
mat
8
0
Sa︼
es adt
(
Lt

0
2
6
a^J
2ト
u ul
Pa
O !llE
P

4
0
JOO
)
aJaJd

2

U

1975 1980 1985 1990 1995

Mar
ketShar
eofVHSFor
matVCRsandTapes
(% ) 巴 t

6
0
L
I
Sl 2

4
0
a
qjt2m


v-
H\Ss
vS
a
HTSS
e
a:eh
ミar
eof /'
〈\ vT
Ha
Spe
Shs
aa
rE
es
of
2
0

1975 1980 1985 1990 1995


Sour
ce: son(
Ander 1996)
.

shar
eandint hesha reoft
heinst
all
edbase.Butthee xis
tenceofs t
rongposi
tivenet-
workandc ompa tibi
lit
yefectsdoesno
te xplai
nho wVHSf ir
stachie
vedthatlead.
Ac l
oselooka tt
heda tainFigurelO1
9s howst hatfrom itsint
roducti
onthrough
1980,aperiodo f5ye ars
,Betamaxwast hema r
ke tshar
el eader.
Asthef i
rstpr
od-
ucttoma r
ke t,Be ta
ma xshouldhavebee nabletous et hepos i
ti
vene t
wo rkand
compati
bil
ityf eedbacks,al
ongwi t
hlearnlngCurves,SCa l
ee co
no mies
,ando t
he r
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveF
eed
bac
k 3
63

Pos itivef T
eedba cksf avor lngt hee arlyl ea de r,toga lnaC Omma ndi nga dva ntagea nd
pr e ve ntl atere ntrant sf rom s uc cee ding. Wha tha ppe ne d?
Int hePol y乱mode lofpa thde pe nde nc e ,r a
ndome ve nt se a rl
yi nt hehi stor yof
as ys temc a nt ipt hes ys t
e mt owa rdoneout c ome .Ass e eni nFi gure1 0-7, t
he ser an-
dom e ve ntsc ans ome time sr e vers ether atioofc olor e ds tonesi nt hej ar.Pe rha ps
Be ta'sf ailur ewa sj ustba dl uc k;pe rha psc ha nc el e dt oar unofe ve nt sf avor ing
VHS, de st
royl ngSony' Se arlyl ea d. Suc ha ne xplana ioni
t suns ati
s fying. Unl iket he
ra ndom s elec t
i onofs tone si nt hePol yapr oc ess,e lec troni c sma ke rsdi dnotf li p
c oinst ode te-i newhi cht ypeofVCRt oma kea ndc us tome r sdidnots pi naWhe e
l
off わr tunet ode cidewhi chf bm a ttobuy. Ther ando ms hoc ksi napa th- de pende nt
sys t ems ta
ndf ore ve ntsout sidet hebo unda ryof血emode l-t hati s,t hos ee ve nts
fo rwhi chweha venoc aus a lthe ory. Agoa lofmode lingl St Oexpa ndt hebounda ry
o fo urmode lss ot ha tmor ea ndmor eoft heune xpl aine dva ria t
ioni nthebe ha vi or
ofas ys te mi sr esol ve di ntot het he ory.
The rea rema nyt he o riest oe xpl inhowBe
a tama xl osti tsea rlyl ea d. Kl o pfe n-
ste in( 1 989)not est ha tVHSof fe redl onge rpl aya ndr ec or dt ime( or igina llyt he
VHSpl aytlmeWa s2hour st olhourf orBe tama x;by1 988t her atiowa s8ho urs
forVHSt o5. 5hour sf orBe tama x) .Lo nge rpl ayt ime,Kl opf ensteina rgues ,ga ve
VHSt hee a rlye dge. Ⅰnc ont ra st
,Ar t
hur( 199 4)a r
gue st hatBe tama xha das ha rpe r
pl Ctu ret hanVHSa ndwa sa ctua l
lyt hes upe riort echnol ogy.
Ane arlyVHSpr icea dva nta gei sa not he rt he or ybutda tas uppor tlngl ta re
we ak. Pr ic
eda taa reha r dt oge t,buts ugge stt ha twhi leVHSma chi neswe rea bo ut
7% c he a pert ha nBe tama xma chinesi n1 978, the ywe rea c tua l
lymor ee xpe ns i ve
tha nBe tama chinest hef ollowl ng3ye ars .Pric edoe snots e emt obeade cisivef ac-
to ri ne xpla inlnghowVHSove rt
ookBe tama x.
Cus uma no, Myl ona di s, andRos e nbl oom( 1992)poi ntt ot hedi fe re ntbus ine ss
stra tegi e se mpl oye dbySonya ndMa tsus hita.Sony ,S e ekingt opr ofitf rom t he i
r
pr opr le taryt e chnol ogy,wasr e l
uc tantt ol ice ns eBe ta ma xt oot he rf i
rms .Inc on-
tra st,J VCa ndi tspa re ntMa tsushi taa ggr es sivelys oughtpa r
tne rsa mongot he r
ma nuf ac t
ur ers,s etl owe rl ic ens i
ngf ee st ha nSony,a nde ve nde laye dt hei ntroduc -
tionofVHSunt ilthe ya ndt he irallie sc oul da greeonc ommont echni ca ls tanda rds.
Ma tsus hitaa l
s obui ltVCRss oldunde rt hel abe lofot he rf irms ,s pe edingpr oduc -
tionr a mpup.Ma t sushi tat husga ine da cce sst ot hedi stribut io nc ha nne l soft he se
firms ,a nda lsoga ine dl arge rpr oduc tionvol umet ha ni ft he yha dke ptt he irt ec h-
nol ogypr opr ietary.Cons eque ntly, Ma tsus hitae njoye dgr e aters ca l
ee conomi e si n
di stribut iona ndpr oduc tiona ndga ine de x pe rienc et ha tmov e di td ownt hel eaml ng
cur vemor er a pidly.
Thede ve lol)me ntOft hepr e
re co rde dt aei
p ndus trypl a ye dake yr ol e,Pr iort o
1977, thema JOr ly ofpr
t ere cor de dt ape swe r ea ime da tt hea d u ltente r
ta inme nts e c-
tor( simi la
rt ot hee arlyda ysoft hewor ldwi dewe b) IRCA, Ma tsus hit a'sl arges t
cus to me rint heUS,s oughtt oJ ump- St
a rtt hema rke tf org en erala udi e nc evi de os
andt husVCRs alesbyof fer i
ngt wof re eVHSt apeswi the achVCRi ts ol d.RCA
alsoe nc our age df irmss uc ha sMa gne ti
cVi de ot oinves tinVHSe q ulPme nttOS u p-
plypr e reco rde dt a pe sf ort heUSma rke t.La rges ca lep rod u c t
iono fpr er ecor de d
Be ta ma xt apesl agge dbe hi ndbya boutaye a r(Cus uma no, Myl ona d i
s,a ndRos e n-
bloom 1 992) ・No t ef romFi gur e1 0- 9t ha tt heVHSs ha reo fp r e
re co r
de dt apepr o-
duc ti
ona ctua llye xc ee dsVHS' ss ha reoft hei ns talle dba seun til1 983,whi c h
fu rt
he ri ncre ase dt hea ttrac tive nessofVHSt ovi de or en tals to resa ndc us tome rs .
364 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

Formu5
ati
ngI-
aDyr!
ami
cHypo紬esi
sfor
theVCF
Hn・justr
y
1.Us
ingt
hei
nfo
rma
tiona
bove(
anda
nya
ddi
ti
ona
lsour
cesyo
uwi
sh)de
vel
op
acaus
alloopdia
gra
mt oexpla
int
hedominanceofVHSi nt
hehomeVCR
marke
t.Yourdia
gra
ms houl
dbesimplebuts
houldcapt
uret
hei
mport
ant
f
eedbacksdes
cri
bedabove,
bothpos
it
iveandnegat
ive.
2.Useyourdi
agr
amtoexpla
inwhythema
rke
tconve
rge
dtoas
ingl
efor
mat
,
andwhyVHSwo nthefom a
tba
ttl
e.
3.Howmi g
htSonyha
vea
lte
redi
tss
tra
tegyt
opr
eve
ntVHSf
rombe
comi
ng
domi
nant?
4.Sony'
SBe t
amaxformatl
osttoVHSi ntheI /
2inchhomeVCRma rketbut
remai
nst hemarketl
eade
rinthemarketforprofe
ssiona
lquali
ty3/4inch
equl
Pme ntusedbytel
evis
ionandnewsor gani
zat
ions・Howdot hefeedback
st
ruct
urea ndst
rengt
hofthevari
ousloopsdiff
erintheprof
essi
onalma rke
t
comparedt ot
hehomema rket
?Wha timpa c
tdothesedif
fer
enceshaveon
efect
ives t
rat
egy?
5.Sinc eVHSbe camet hedomi nantst
a nda r
d,othertapef orma tsandvi deo
t
e chnologieshavebe enintroducedfort hehomema rket,especial
ly
i
ne xpensivec amc or
ders.
Ava ri
etyofc amc ordertapea ndc a
ssett
efor mats
coexi s
t,i
nc l
uding8mm,S uperOrhi8mm,Pa nasonic'sca sse
ttetechnology,
andot hers.Noneoft heseha sbecomedomi na nt.
Howdot heusesof
camc ordersandt hedeter
mi nantsofc amc orderatt
ra c
tivene s
sdifer
compa redtot hehomeVCRma rket?Howdot hesedi ffere
nc esaff
ec tthe
st
re ngthofthef eedbac
kl oopsinyourmode l?Wha tisthel i
kelyimpa ctof
he
t sediffere
nc esonthedyna micsandons t
r a
tegi
e sfors uccessinthe
camc orderma rket?

10.
堵 PosmvEFEEDBAeK:TMEENGE
NEOFCORPORATEGROWTH
Thene twor ka ndc ompl eme nta
rygoodse fe ctst
ha tdomi natedthee volut i
onoft he
VCRma rke tarebutt woofma nypos itivef eedba c
kst hatcandr ivetheg rowt hofa
bus iness.Thi ss ecti
ons urveyss omeoft hei mporta ntpos it
ivef eedbac kst ha tcan
ca useaf irmt ogr ow. Si ncepa t
hde pende nc eari
seswhe npos it
ivef e
e dba cksdo m-
ina t
eas ys tem, thepre va l
enc eofpos i
tivel oopsinc orpor at
egr owthme a nst hatthe
pot ent
ialf orpa thde †
)e ndenc einthee vol utionofc orpora t
ions,indus t
ries .andt he
ec onomya sawhol eisgr ea t
,
Thedi agr amsbe lowpr e s
entthel oopsi nahi ghl ysimpl ifi
edf orma t,f ocuslng
ont hes alesofas i
ngl ef i
rmi na nindus t
r y.Thedi agr amsdonote xplici
tlys howt he
compe t
itor s,butallfirmsi napa rt
icularma r
ketarel inkedt hroug
hc ompe titionfor
ma r
ketsha rea ndt hroughma te
r i
alsandl aborma rke ts,fi
na ncialma rkets, distri
bu-
tionne twor ks ,t
heme di a,andt hesocia lfa bri
cinge ne r
al.Thedi a
gr amsa lsoomi t
thema nyne gativefee dba cksthatc a
nha ltthegr owt hoft hef ir
m・
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 365

1
0.4
.1 Pr
odu
ctAwar
ene
ss
Howdopot e nti
a lc ustome rsbe comea wa reofaf ir m' spr oduc ts?The rea ref our
pr lnC l
pa lc ha nne ls:a dve r
tlSlng,di rects alese 批) rt,wor dofmout h,a ndme dia
atte ntion.Ea c hoft hes echa nne lsc reatespos i
tivef eedba c ks(Figur es1 0- 1 0a nd
l 0- ll).
Inmos tfirmst hea dvert
i si
ngbudge t( suppor ti
nga ds, t
ra deshows , andt hel ike)
gr owsr oughl ya sthec ompa nya ndr eve nuegr ow. La rgera dve rti
singbudge tsha ve
twoe ffe c
ts :( 1)mo r
epot entialc ust
ome r sa rema dea wa reoft hepr oduc ta nd
choos et oe nt ert
hema rke t(loo pRl );(2)t ot hee xtentt hea dvertis
ingi se ffe ct
ive,
mor eoft hos ewhoa rea wa rea ndi nthema rketa rel ike l
yt obuyt hepr oduc tof-
fer edbyt hec ompa ny( R2) A
Si mi larly,thel arge rther evenueoft hef irm, theg r
eat e
r
thes alesbudge t
. Themor esa lesr epresent atives ,andt hegr e at
erthe irs killa nde x-
pe rienc e,themor ec allstheyc anma ke,t hemo ret imet he yca ns pe ndwi thc us-

tome rs,a ndt hemor ee fe c


tivet he i
rc allswi llbe,i ncrea slngbot ht ota li ndus try
de ma nd( R3)a ndt hes hareoft het otalde ma ndwonbyt hef i
rm( R4) .
Whi leaf i
nc ontrol si
tsa dve rtlSl
nga nds alesbudge t
s, wor dofmout ha ndme -
diaa ttentiona rela rgelyout sidet hef irm' sdi rectc ont r
ol( Fi gure1 0- ll ).s s
A ales
boos tthei nsta l
ledba sea ndthenumbe rofc us t
ome rswhoha vee xperie nc ewi t
ht he
pr oduc t,f avor ablewo rdofmout hi nc reas esa wa re nes s,inc reasi
ngt ot alde ma nd
(R5)a nda l
sope rsua dingmor epe oplet opur cha set hepr oduc tsoft hef irm( R6) .
Ahotpr oduc torcompa nywi l
la lsoa tt
rac tme diaa ttention,whi ch,i ff a vo rabl e,
Stimul atesa ddi t
iona la wa r
enes sa ndboos tsma r kets ha res til
lmor e( R7- 9) . The re
arema nypr oces sesbywhi c haf ir
m orpr oduc tc anbe c omehot( po pul ar )and
attra ctuns olic i
tedme diaa t
tent i
on.St rongl yf avora blewor dofmout hc ans t
imu-
1ateme diacove rage,e specill
a yf orhi ghl yi nnova t
ivene wpr oduc t
sa ndpr oduc t
s

FI
GURE10-
10 Ad
ver
ti
si
nganddi
rec
tsal
ese
ffondr
i
veawar
enes
soft
hepr
oduc
t.

J) sal
es/ / /ー 、 、 \


Revenue

I
〟/

ndust
ry AwaXne
s
.
s
f l
s Mar
.
es
k
.
et
Sh
A
Sd
a
Sv
e
r
ef
rt
i
r
s
om
;mg
;;
.
Demand f
romAds Share

㌍ ・号 も+ 4
..\㌣-」 dve蜘
/ g 鯉 i,
Shaef
r r
om
Sa
JesEf
for
t

At
tract
iveness
3
66 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

Fl
GURE10-
11 Ho
wwor
dofmou
thandmedi
arepor
tscr
eat
eahotpr
odu
ct

thatshowwe llo nte levisi


on. Ra pidgr owt hofs a les ,reve nue, pro恥 O rs toc kprice
cana lsoa t
tractme diaa ttentiona ndt ur nthepr oduc tint oas oc i
alphe nome non.
Ama z
on. C
ompr ovi de sapr omi nente xa mpl ef romt hel ate1 990S .
Productshor t
a ge s-a ndt hepr lCegOugl ng, pr Ofiteerlng, andne arriotst heyc an
create
…a ls
oa ttr
a ctme diaa tt
e ntion. Shor t
agesa ree spe ciall
yI mpo rt
anti nc r
e at
ing
theimpr essi
onapr oduc tishotf orc ons ume rgoodss ucha st oys( rece nte xa mples
incl
udeBe anieBa bi esa ndFur bies ).Foot ageoff re nzieds hoppe rstrampl i
nge ach
othertoge tthel astTi c
kleMeEl mot hewe e kbe foreChr istma scanmul ti
plyt he
crowdsa tthema lle xpone nt i
a l
ly.
Thes t
rengthoft he seloo psde pe ndsofc ourseont hea t
tractivenessoft hepr od-
uct;ane xc el
lentpr oduc tof fer eda tagoodpr iceWi l
lbee asiertos ella ndwi l
l
generatemo ref avor ablewo r
dofmo utht hana nove rpriced, poorq ualitypr oduc t

Whi choft hesec ha nne lsofa wa re nes sdomi natesde pe ndsont hepa rtict
llarpr od-
uctandma rket,andnota llfirmsut i
liz ea llthreec ha nne l
s .Fastf oodc ha insdonot
haveadi rectsalesf orcea ndr elyi ns tea dona dve rt
ising( andwo rdofmout h);
specialt
yt oolma ke rsf ocust he irr es our cesondi rec tsa l
ese fforta nda dve rt
ise
muc hless.
Thet i
mede laysa nds tocka ndf lOws t
ruc t
ureoft hesef ourc hanne lsofa ware-
nessalsodi ffer.Thede laysi ns ta rt
lnga nds to ppl nga dve rt
isingC ampa ignsa re
shortrelat
ivet obui ldingac ompe te nta nds killeds alesf orce.Wo rdofmout his
we akwhe nane wpr oduc ti sfirstl aunc he dbutc ang rowr apidlya nddomi na tethe
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveF
eed
bac
k 367

FI
GURE10-
12 Spr
eadi
ngf
i
xedc
ost
sov
eral
argervol
umel
ower
spr
i
ceandI
eadst
olar
gervol
umesl

+
Sal
es 一 一一

Expect
ed

P
r
o
FixedCostsof
Mar.
ketSi
ze
Developmentand

l
6
ndust
ry
玩 Mar
ket k(
un ixed
duc
tion

Demand
D
e
m
S
F
i
x
a
n
r
e
d
p
e
d
f
a
d
ir
o
n
g
主=
C
o
:
I

s
t
s

m
Shar
e 主=
:I-
Sha re fom
r

Sp read n
xed
g
Cost
s


C s
ts
i

Fi o

Uni
tCos
ts
Produc t 1L Uni
tVar
iabl
e
At
tr
.act
iveness + cost
s
L _
_pri
ceオ /

Sourcesofi nfoma t
ionavailabletothema rketa stheinst
all
edba segr ows .
Theme -
diaspotlighttendstoburnve rybrightforas hortwhi l
e,thenfadesa st heatt
enti
on
ofeditorsa ndaudiencemovesont othene xtob jectofdesir
e.
Fur t
he r,whilethest
rengt hofthea dvertl
Slnga nddirectsalesloopsa reunde r
thedirectcontrolofthefi
rm, t
hewor dofmout ha ndme dialoopsa renot .
Wo rdof
mouth( favor a
bleandunf avor a
ble)isdiff
icultf orafirmtoc ontrol,thoughf i
rms
canstimul atecommuni ca
tiona mongc ur r
enta ndpot ent
ialcust
ome rsbys ponsor-
1nguS er
S'gr oupsandc o
nfe r
e ncesandbyhi r
ingopi nionleadersa sspokespeople.
Similarl
y,t houghma nyfir
mst odaya r
ehi ghlys kil
ledinme diare lat
ions,ther
ei s
nosur e-
firewa ytogetyourpr oductfeatur
e donane tworkma gazines howo ralist
ofhotwe bs i
tes.

■ 4.
沌 2 I
Jni
tDe
vei
opmen
モCos
ts
Ma nypr oduc tsa nds ervic esi nvolvec onsiderableup-frontde velopme nta ndca -
pa c
itya C
qul Sl
tlOnc osts.Theg reaterthee xpec t
edl i
feti
mes le
a soft hepr oduc t,the
lowe rt hef i
xe dpr i
cePe runi t,andt hel owe rpr l
CeC anbewhi lesti
lla chievingt he
require dre t
ur
no ni nve stme nt( Figure1 0-12). Lowe rpricess timulatei ndus t
ryde-

ma nd( RI O)an dleadt oagr eatershar eoftha ttotal(Rll ,


) boos ti
ngs alesa ndc ut-
tingfixe dc ostspe runi tstillmor e.
Thel argert
heup- f
rontc ostsofpr oductde velopmenta ndpr oduct i
onc apaclty,
thes t
r onge rthe s
el oopswi llbe・I nal abor-a ndma t
erials
- intensi
vei ndus trys uc h
ass ubs is
tencea g
rlCulture,f ixedc ostsa resma ll.
Int e
chnol og y-andknowl edge -in-
tensivei ndus t
riesinvol vings ignificantproduc tde vel
opme nte fort, near l
ya llthe
costsa rei ncurredpr iort opr oduc ionoft
t hef irs
tunit.De ve loplngane wa utomo-
bileorc omme rciala i
rcraftc ostsseve ralbill
iondol la
rs;a llthede signa ndde ve ll
opme ntc ostsa nda llthec os tsfo rcapa clt
y,tOOling,trainlng,a ndma rke ti
ngmus t
bebor nebe f
orej oboner ollsof fthel i
ne.The re'sas aylngi nthes emi conduc tor
368 Pa
rtI
II TheDyna
mic
sofGr
owt
h

ind us trytha titc os tsaf ewbi lliont oma ket hef irstchi p,butt hena llther esta re
free . So f
twa red eve lo pme nti sthepa rad ig
mc ase :Ast hei nteme tex pands ,thema r-
g i
na lc os to fdi stribut ioni sr apidl ya ppr oa ch i
ngz e
ro, whi l
eu p-frontde velopme nt
cos tsa rer lSln g・
Thei nd us trie spowe rlngt hewo rl
de cono mya rei nc reaslnglyknowl edge
ba se d, andu pjr o ntc ostsc aptur eag rowi ngS har eoft het otalc ostsofpr oduc ti
o n・
Inawo rlddo mi na tedbyt he sepos itivel oo ps ,trad i
ti
ona lu1
r e soft humbf orprlClng
nol ong era p pl y. No tehowf ixedc os tpe runi td ependso ne xpe ctedvol ume. Whe n
the sel oo psd omi na tet hedyna mi cs ,ex pecta ti
o nsa boutho wl argel if
e timevol ume
wi llbec anbes tr ongl ys elf-f
ul filling.I ma ginet wof irmswi t
hi de nti
c alcos ts
launc hingi de ntic alpr oduc tsa tt hes amet ime .Onee xpe c
tst owi na boutha lfthe
ma r ke tande s tima te sma rke tpot ent ialc ons erva t
ive l
y,be lievlngl tC anl owe rpnc es
asvo lu mee x pa nds .Theo the re xpe c tstowi nt hedo mina nts ha r
eo ft hema rketa nd
be l
ie ve sl owe rpr lCe SWi l
lg re atlye x pa ndt o talde ma ndf orthec ategor y・Thea g-
gre ssi vef irmt he ref ores e tspr ic esmuc hl owe rt hant hec ons ervativef irma nd
mi g hte ve ni nit iallys e llatal os s. Thea gg re ssi
vef i
rmwi nsthel a
rge sts hareo fthe
ma r ke t,whi cha llowsi ttol owe rpr ice sStillf urther,whi l
et hec ons ervativef irm
findss aleso fi tspr od ucta red isappoi nting. Thee xpecta t
ionso fbo thf irmsa ref ul-
fill
e da ndt he irme nta lmode lsa rer einfo r
c ed・.Thea ggr essi
v ef i
rml ear nst
ha tpr
l C -

1ngl ow,e ve nbe lowc ur r


e ntuni tc os ts,Ca nl eadt oma rketdomi nanc eandhuge
pro fits,whi lema na ge rsa tthec ons erva t
ivef irml ea
r nt obee venmo r
ec autious
abo utp ro jectings a les;ac l
a ssice xa mpl eo fas el
f-fulfil
lingpr o phe cy( Me rto n
19 48 /1968 ).
Tho ughnots ho wni nthed iag ram, expe c t
a t
io nsofl ifet
imevol umec a
nde pe nd
no to nl yo nc ur rents ale s,
buta lsoo nf oreca stso fpo t
e ntialind ustryde ma nd, ma r-
ke tr e search,a ndknowl edgea bo utt hede velo pme nto fc ompl e me nt ar
ygoods ・
Ma nyo ft he seo the rpos sibleI nput st Oa丘r m' sbe li
efa bou tma r
ke tpo t
entialals o
clos epos it
ivel oo ps . Sof t
wa r
es a lesf o r
e castsr isea stechni calpr ogre ssinc omput er
ha rdwa rel e adst of as t
e randc he ape rc ompu ters;lowe rso ftwa repr lC eS
,i ntur n,
stimu latethede ma ndf o rha rdwa retha the lpsma ketha tbe l
iefar ea l
ity.

10.
4.3 Pr
iceandPr
oduct
ionCost
Sprea di
ngu p-fro ntde ve l
opme ntcos t
so veral arge rvol umei sno ttheo lywa
n yt o
lowe runitc osts. Fi gure1 0- 13showst hepos itivel oo psc reatedbye conomi eso f
scaleinpr od uctio n, economi esofs c o
pe ,1earnl ngC u rves ,a
ndpr oc essinno vation・
Eco nomi eso fs c al
ed ife rfromt hed evelo pme ntc ostloopsd isc usseda bove .In
ma nyi ndustr i
es ,uni tc ostsf al
la sthes ca l
eo fpr oduc tionr i
ses( a tleastupt oa
point).La r
ge rpa pe rmi l
ls,oilr e
fineries,andt herma lpowe rplantsa r
eo鮎nmo re
eficientthans ma ll
erone s. The r
ea rebo ththe rmo dyna mi ca ndo rga nizat
i o
nalr ea-
sons.La rgerbo ile rs(e.g・,i
nac oal-fi
redpowe rpl ant)ha veal ar
ge rr at
ioo fvol ume
tosu rf
a cear eaa ndt herefor ehighe rtherma le ffi
c i
e ncy .Ina ddition,e ve r
ypa per
mill,oilrefinery ,a ndpowe rpl antr equir
e sins trume n tat
ion,s afetys ystems ,log lS
-
ic
t sc apa c
ityt Oha ndl eincomi nga ndo ut
go l
ngma terials,ando t
he rf a
c i
liti
es;si m-
il
arlye verybus ine ssmus tha veac er
ta i
nmi ni ma la mounto fa dmi nistrati
ves t af
ando ve rhe
a d. Thec ostoft hesea cti
vitiesus ua ll
ydoe snotr isea sq uicklya sp ro-
ductionvo lume ,s of ir
msc anl owe rprlCeSa St he yg ro w, whichc re ateso pportuni-
ti
est oinc r
e aset hes caleofo perationsf urt
he r( R1 2)・Theo pportuni t
yt or ealize
Ch
apt
er10 P
athDe
pen
den
cea
ndPo
sit
i
veF
eed
bac
k 3
69

GURE1
FI 0-1
3 Scal
ean
dsc
opeec
onomi
es,l
ear
ningcur
ves,
andpr
oces
simpr
ovemen
t
Eacheff
ectcr
eat
estwoposi
ti
vel
oop
s:Oneincreas
essal
est
hroughmar
ketsh
aregal
nS,andone
i
ncreas
essa一est
hrou
ghexpansi
ono
fthet
otalsi
zeoft
hemarket
.



I
nvestmentin

S
ca
i
e
Process

O
p
er
a
t
i
- I
mprovement

子 o
f
o
n
s d
saR
es 宣
a
ot
d
u
c
Breh
t
L
o
f
i
n
e
I
d
D
e
m
nu
s
ar
d
i
yS.

h
a
tr
e A
ER
c
o
n
o1
3

m
l
e
S
Pr

E
c
o o
f
Sc
o
p
e

n
o
f Ri2:
.


no
m i
es
Scal
e Cumulati
ve

:
㌧ +
1P
r
od
u At
tract
i
ct
veness
U
n
i
t
C
o
s
ts
Exper
ience

l
Pr
mpr
ocess
ovement
\ \ pr
ice璽電 i

suche conomi e sofs calebyc ons oli


da tingge ne ral,admi nis t
ra t
ive,a ndove rhe ad
func t
ionsi sapowe rfuldr iverofme r
ge rsa nda cquisiti
ons( Se es ection1 0.4. 8).An-
otherpowe r
f uls our ceofs calee conomi esa r
ise sfrom di vi s
i onofl abor. La rge ror-
ganiz at
ionsc ana for dtodi videthewor ki ntoi nc r
ea sl
ngl ys pe c i
alizedt asks . I
tha s
longbe enobs erve d( atlea s
ts i
nc eAda m Smi th'sf amousdi s
c ussionofapi nf a c
-
toryi nTheT Vea ltho fNat ions )thatdi vi s
io nofl aborboos tsi ndividua lpr oduc t
ivi y
t
andl eadst ol owe runi tc osts( Se
es ection1 0.5) .
Ec onomi esofs cope( R1 3)a risewhe naf ir
mi sa blet os hareca pacity,l abor ,
technica lknow- how,a ndot herres our cesa crossmul tiplepr oduc tl i
nesa ndbus i
-
nessuni ts・Ca blet elevisionc ompa niesc a nofe rhi gh- spee di nterne tac ces sus lng
thes amec ablene twor kwi thlowi ncreme nt a
lc apitalcos ts.Shoppi ngma llsa nds o-
calledc atego ryki llersi nofi ces uppl ies,t oys ,hardware ,a ndot he rr etailma rke t
s
reduc eduni tc ostsdr ama ticall
ybyofe ringahuger a ngeofpr oduc tsunde ro ne
veryl arger oo f.Thes eH bigbox"r etailer sa lsor educ e ds earchc ostsf ort he i
r
custome r sbyp rovi dingone -S
tops ho ppingj us tOfft hef ree wa y,whi chboos ted
produc ta tt
ra ctivenes sa ndma rke tsha r
ea tthee xpe ns eoft hes ma llers tor eson
Ma inSt reet.7
Le arnlngC urve sa lsoc reatepos itivel oopsf avor l
ngt hel ea di
ngf irm. Le a r
nl ng
(ore xperienc e)c ur vesha vebe endoc ume ntedi nawi der angeofi ndus trie s,from
comme rc i
ala ircraftt obr oilerchic kens( Te plitz1 991 ).Thel e ai ngc
m urvea risesa s
wo rkersa ndf i
rmsl earnf rome xpe rienc e.Ase xpe rienc egr ows ,wo rke rsfndwa
i ys
towor kf astera ndr educ ee rrors. Typi cally,t heuni tc os tsofpr oduc tionf allbya

7
Thecos
tso
fmall
s,i
nte
rmso
ftr
af
fi
cco
nges
ti
on,
deca
yoft
he ce
ntr
alb
u s
in
essd
ist
ri
ct
,ands
o
o
nareal
lex
ter
nal
i
zed,
lowe
rl
ngt
hei
rap
par
ent
cos
tsbe
lowth
eirt
ru
ecost
stoth
ecommunlt
y・
370 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

fixe dpe rce nt agee ver yt i


meC umul ativepr oduc tione xperiencedoubl es・8F ore x-
a mpl e,c os tsmi ghtf a l
l30% Wi the a chdoubl ingofc umul ati
veout put.Le arnlng
cur ve swi th1 0-30%i mpr oveme ntpe rdoubl ingofe xpe r
iencea r
etypl Calinma ny
indus t
ries. Lowe runi tc ostse nablel owe rprlCeS ,incr easi
ngbot hma rke tsha rea nd
indus t
ryde ma nd( R1 4)a ndboos t
ings alesstillmo re.
Fina lly,t hel argert hef ir
m, theg reateritsinve st
me ntinres earc
ha ndde velop
-

me ntle adi ngt opr ocessi nnova tionst hatlowe rc osts( R1 5).Suc hres earchc a
ni n-
c l
udet hede ve lopme ntofmor ehi ghl ya utoma tedt ool i
ng, mor ereli
a blema chine s,
andmor ee ffic ientpl antl ayout ・Itc ana lsoinc l
udet rainingl nProc essimpr ove me nt
techni que ss uc ha stotalqua l
ityma na geme ntwhi che nhanc ethea bil
ityofwor kers
tode tecta ndc orre ctthes ourc esofde fe
c t
s, t
husboos t
ingPr Oduc t
ivltya ndl owe -r
1ngC OStS・
Thede la ysa nds toc ka ndf lOws tructureofs c alea nds copee c
onomi e sdi ff
er
from l e arni ngC ur ve sa ndpr oc essi mpr ove me nt.Sc alea nds copee conomi esde -
pe ndont hec urrentvol umeofs al
e sa ndbr e a
dt hoft hef i
rm' sa ct
iviti
e s・Ana cqui-
sition,f ore xa mpl e,ca nqui cklyboos ts calea nds cope.Si mi larl
y ,ift hef ir
m
shr i
nks ,itss c alea nds copee c onomi esa requi cklyl os tandt hepos itivefee dba cks
reve rse, s
pe e dingt hede c l
inei nt hef irm' sattr
a cti
ve nes s・Le ai ngbydoi
m ng, R&D,
andt her es ult sofpr oc essi mpr ove me ntaree mbe dde di ntheo rganiza ti
on'sc a
pl ta
l
stoc k,wor ke rknowl edge,a ndr outine s.The ya r
es lowe rtode ve lo
p. Andi fs a l
es
turndown,c umul ati
vee xpe rienc ea ndpr oc esspr oduc ti
vltytendt ope rs
ist,de cay-
ingmuc hmor es lowl y( thoug ht obes ure,know- howa nde xperiencea reof tenl ost,
depe ndi ngonhowt hef im downs
r izes ).

10・
4A・ Net
wor
kEf
fecl
sさndComp!
ement
aryGoく
さds
Asi ll
us tratedbyt heVCRi ndus tr
y ,theut il
it
yofapr oduc tofte nde pe ndsonhow
ma nyot he rsa realsous ingi t(thene t
wor ke fe ct;R1 6i nFi gur e1 0- 14)a ndon
thea vaila bili
tyofc ompa t
iblepr oduc tst ous ewi t
hi t( thec ompl eme ntarygood
effect;R1 7).
Compa tibili
tya ndne two rke ffectsboos tpr oduc ta t
tra cti
ve ne ssa ndt husex-
pandt het ot alsizeoft hema rket(justa sthegr owt hoft hei nter ne tma dec omput e
r
owne r s
hi pmor eattr
a ct
ive,le a
dingmor epe opl etous ethei nte rne t).The seloops
tendtof a vort hema rketshareleade rwi hi
t nani ndus try,as sumi ngC OmPe tlngProd-
uctsa rei nc ompa tible.Be sidesVCRs ,thec l
a ssice xa mpl eoft he sel oopsi nthe
1980sa nd90Swa stheba t
tl
ef orc ont r
olofpe rsona lc omput erope ratingS yst
ems ,
parti
c ularlyt hee clipseoft het echni call
ys upe riorMa ci
nt os ha r chitec tureby血e
Wi ntelpl atform.
Justa si nt hec aseoff i
xe dc osts( s
e cti
on1 0.4.2),t-1ede c i
s ionbyt hi r
dpa r
ti
es
toproduc ec ompl eme ntar
ygoodsf orapa rt
icularpr oduc tde pe ndsont he irexpec-
taionoft
t hema r
ketpot enti
al, a
ndhe ncethee xpe c t
e dpr ofitability, oftha tpl atf
orm.
Firmsc a ns ha pethos eexpe ctat
ionsi nava ri
etyofwa ys ,inc l
udi nge a
rlys ha r
ingof
technicals pe ci
ficati
onswi thpot ent i
alt hirdpa rtyde ve lope rsa nds ubs idiesfor
adoptionOft hepl atform. Othe rstrategiesincludec onsor t
iaa ndj oi ntVe nt uresWith

B
somet
imest
hel
ear
nl
ngCu
rvei
sfor
mu l
ate
dasd
epe
ndi
ngo
ncu
mul
at
iv
ein
ves
tme
ntr
at
hert
han
c
ll
mtl
la
ti
vepr
oduc
ti
on,
asi
nArr
ow(1962).
Ch
apt
er10 Pa
thDep
end
enc
ean
dPo
si
tl
VeF
eed
bac
k 371

FI
GURE10-
14 Net
wor
kandc
ompa
ti
bHi
t
yef
fec
ts
Eacheff
ectcr
eat
estwopositi
vel
oop
s:Onei
n cr
easess
alest
hroughmar
ketshar
egal
nS,an
don
e
i
ncreas
essalest
hroughexpansi
ono
fthet
otalsi
zeoft
hemarket,
+

J
ndust
ry
Mar
ketShar
e


l i
Dem
At
t
pp
r
:duc
act
i
t
veness E xp e
ectd
M a r
ketSi
ze
㌣ \ i,
t
tr
Sch
ie
v.
e
wn.
er
s
kS
Si
ze

1 co
mp
R
j
A7
I
.
l
e
_
ment
ar
y Att
racti
と.
venessof
At
tract
ivenessfr
1
0m Good
s Markett
oThird
Availabi
li
tyof Parti
es
Compl ementar
y
Products
Compl
ementar
y
Goods

thi
rdpa rti
es(e.g.
, t
hef orma t
ionbyMa t
sushit
aoftheVHSc onsortium),hor izont a
l
andver t
icalexpa nsi
oni ntothema rketsforcompl ementarypr oduc ts(e.g.,Sony' S
purchaseoff i
lms t
udiostoc ontrolc ont
entandme diafT
orthe i
rha rdwa repr oduc ts
,
orIBM' spurchaseofLot us),andf r
e edis
tri
butionofc ompl eme nt ar
ygoods( e・g・
,
Ne t
scape'sde cis
iont oglVea wa yItsWebbr ows ertos t
imul at
es al
esofi tss erver
soft
war e,as t
rategys ooni mi ta
tedbyMi crosoft)
.Int hes oftwarei ndus t
ry,S ome
fir
mss trat
eglCall
yt i
met hea nnounc ementofne wpr oductst opre emptt heirriva l
s
andinf
lue ncet hi
r dpartyde ve l
opers,some t
ime sevena nnounc l
ngt hene a rava il
-
abil
it
yofva porwa re(produc tsthatdon'tyetexisteveni npr ototypefわr m) .Whe n
thenet
wor kandc ornpleme ntarygoodsl oopsa r
es t
rong, expec t
ationsaboutwhi ch
plat
for
mwi l
lulti
ma telytriumphc anbes t
ronglys el
fjulfill
ing.

10.
4.5 Pr
oductDi
ff
erent
iat
ion
Anotherse tofposi
tivefeedbacksari
sesfromt hea bil
it
yoff ir
mst oinvestinprod-
uctdiferentia
tion(Fig
ure1 0-15)
.Asfirmsgr ow, t
he ycaninvestmor ei
na cti
vit
ies
thatimprovet heat
tract
ivenessofthei
rproduc tstoc ust
ome rs・Mos tproduct
sc an
bedife r
ent i
atedfr
o mthos eofcompe t
ito
r st
hr oughe nhancedf ea
tures,funct
ion-
ali
ty,desi
gn,qua li
ty,rel
iabil
it
y,andsuitabil
itytot hecurrentandl at
entne e
dsof
372 Pa
rtH Th
I eDy
nami
cso
fGr
owt
h

FI
GURE10-
15 Pr
odu
ctdi
f
fer
ent
ia
ti
on

Sal
es

Pr
f
icePr
emi
orSuper
Technol
i
um
or
ogy
l
ndustr
y
Demand -
'=
Pr
er
e
l
f
D
j
f
(
T
o
t
a
E
i;
od
n
uc
t
De
f
ec
i
a
t
t
j
ma
t
)
on
nd
Mar

て+
k
r
Share

Di
(


P
f
f
Sh

r
e
r
a
o
e
r
d
n
eE
u
c
t
i
a
f
t
t
f
e
i
o
c
n
t
)
l
nvest
Pr
menti
oduct
Feat
ures
n

Product

聖/
E
Attract
iveness

告 \ー
_ノ Feat
ur
t
es:
aFuncti
onal
it
y
'Sui
tabil
i
tytoCustomerNe
eds
'Quali
tyandReli
abil
i
ty
8Servi
ceandSupport
IOtherAtt
ri
butes

cus tome rs.Fi rmsc a na lsoi nves tins upe r


iors ervicea ndc us tome rs uppor tinfr a-
struc ture・ Tot hee xt entt he sei nves tme ntsinc reaset hea ttractive ne ssoft hepr od-
uctsi nt hee ye sofc us t
ome rst hef irmc a nga lれma rketsha re ,boos tingr eve nuea nd
ena blings ti
l lmor ei nves tme nti ndi fe rentiation(R1 8).Mor ec apa bl ea ndus ef ul
produc tsa lsoi ncre as etota lde ma nd( R1 9).Fi naly,
l compa nie sofe r ingc lea rl
ys u-
periorpr oduc tscanof t
enc ha rgeapr lCePr ei umwi
m t
houtc ho kingof fgrowt h.The
highe rma r
gl nSe na bl edbys uchapr i
cePr emi ume na blet hef irmt oi nc r
e asei tsin-
ves t
me nti ndi fe re ntiations ti
llf urther( R20) .
Ma nyhi gh- t
ec hf irmsa r ee nga gedi nat echnol ogyr a ceinwhi chc ompe ti
tion
ispr ima rilyf oc usedont hee arliestintroduc tionoft hef aste st,mos tpowe rf ulpr od-
uctwi ht
t hemos tf ea tures .Butdi f
ferentiationdoe snotha vet of oc usont e chnol l
ogya ndpr oduc tfea tures. IBM s uc cessfullypur s
uedt hedi fe r
e ntiations tra tegyf or
dec adesa nddomi na tedt hec omput erindus tryf romi t
si nc eptiont hr ought hepe r-
sona lc omput erre vol utioni nt he1 980S .IBM' sdife rentia ti
oni nve stment s ,how-
eve r,f oc use donpr oduc tr eliabilit
ya ndes peci
a ll
yonc us tome rs ervi cea nd
suppo rt
. TomWa tson, Jr.,likehi sfather, unde rst
oodt hatt hemos ti mpor tantde te r-
mina ntofpr oduc ta ttractive ne ssfort heirc orema rke t
-mi ddl ema na gersi nl arge
corpo r a
tions -wa spe a c
eofmi nd. Espe ciall
ywhe nc omput ersa ndda tapr oc essing
we renove l,i nthe1 950sa nd60S ,thes eor ga nizat
ionswe rer e l
uc ta nttoi nves ti n
Ch
apt
er10 P
athDe
pen
den
cea
ndP
osi
t
iveF
eed
bac
k 373

FIGURE10- 16
Pr
ice

V
Newpr oduct

S
deve一opment
creat
esnew enue

.
demand,boosting ′ 二 二 童
development es

P
r
o
d
al





resources.

'
FNe
w
U
s
esD
e
,Cv
e
l
o

N
ed
_

a
p
Pr
icePr
emi
um uct
f
orUni
quen
ess

an
d
pment
abil
it
y
hdustr
y Ef書or
.t
Pr
icePremi
umfor Demand


㌧\ 〆
Uni
queNew
Produc
ts
ー New
Pr
oduct
s

comput lngunl essthe ywe res ureitwoul dbehi ghl yr eli


a blea ndt ha twhe ns ome -
thingwe ntwr ongt he yc ouldge titfixe dqui ckly.
IBM f ocuse di tsdi f
fere ntiat
ions trategyonpr oduc tqua lit
ya ndr e
liabilit
y,
bui l
dingt hel a r
g estandmos trespons ives a l
esa nds erviceor ganizationi nthebus i-
ne ss.Itssuc c
e s
snotonl ye na bledi ttoga inma r kets ha rea ndi nc r
e asethes izeof
theda t
apr oc esslngma rketbuta l
s otoc ha r
get hehi ghes tpr l
C e
Si nt hei ndustry.
Ot herf i
rmse nt
e redt hema i
nf ramebus iness,somec r
ea t
e dbyf ome
r rIBM pe ople
(e・g・,Amda hl),butc o uldne ve rgainmuc hma r
ke tsha r
e ,e vent hought heyof fe
r ed
lowe rpr lCe Sforma chi nesofc ompa rabl epe rforma nce. IBM ma intaineditsdomi -
nanc eoft hema infr a
mei ndus t
rybyc ont inuous lyi nves tinghuges umsi nf urt
he r
deve lopme nta nda r t
icul at
ionofi t
ss ervi ceands uppo rtin丘. ast
ruc t
ur e,evenwhi le
gene rati
ngC OnSistentlys trongpr ofitgr owt hfori tss har ehol ders.Ofc ourse,whi le
IBM' sdi fe rentiati
ons trategywa ss pec tacularl
ys uc cessf ulforde cades,a l
lpos i-
ti
vel oopse ve ntuallye ncount erlimi t
s ,a ndthec ompa nys tumbl e dba dlyl nthe
1980swhe ni tfa ile
dt oa ntlCIPa t
et hef unda me nta lc hange si nthec omput erindus -
tryc ause dbyt hemi cro proce ssora ndpe rsonalc omput e rr evolution.

10.
4.6 NewPr
oductDeve!
opment
Thede vel
opme ntofe nti
relyne wpr oductsi sacoree nglneOfgr owthf orma ny
firms( Fi
gurelO116).Thegr eaterther evenueofaf irm, thelargera ndmo reeffec-
tivethenewpr oductdevelopme nte fo r
tc anbe.Ne wpr oduc t
sc r
e a
tene wde ma nd,
boos t
lngrevenueandinc r
easlnglnVe Stmenti nnewpr oduc tdevelopme ntsti
llmor e
(R21 )・Andjustasdife re
ntiati
one na blesfim st
r oc har
gehi g
he rpr i
ces,f
irmst hat
br i
ngnove landimportantproduc t
st oma rke tca
nof t
enc omma ndapr l
CePr e
mium
untilimit
atorsar
ive.
r HigherprlCeSf urtherincreas
ether esourcesa vail
abl
et ofund
thede velopmentofstillmor ene wpr oduc ts(R22),sot he丘r mc anstaya headof
compe tit
ors.
374 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

Inte lha ss uc c ess


f ullyus edt hes ene wpr oduc tde ve l
opme ntloopst of endoff
compe titi
onf romc lonema ke rss uc ha sAMDa ndCy rixwhode velopc hipsc om
-

pati
b lewi thb utc he ape rtha nl nt el'S.Inte linve s
tsa bo utl o啄o fitsreve nuei nR&D
(mo ret han$2. 3bi lli
o ni n1 997) , whi che nable sitt oo fert hef ast
esta ndbe stPC-
Compa tiblec hipa ta nyt lmea ndl eadst omo res alesg rowt ha ndmo reR良D. Power
hung ryc omput e rus ersa rewi llingt opa yas ubs tantialprlCepr emi umf ort helat
-
est,faste s
t, mos tpo we rf
ulc hip.
Thef irmspr of i
tingmos tf ro mt hene wus e s,ne wne edsa ndpr icePr emi um
loopsa r ethos ebe stabl et oi de ntifyt hel ate
n tne e dso fpo tenti
alc ustome rs.They
unde rstandwha tpe opl ed on' tye tk no wt heywa n to rcreateane edpe opled i
dno t
havebe f o
re -a ndt he nbr i
ngpr oduc tsa dd r
e ssingt hos ene edst oma rketqui ckly,
eff
ec ti
ve l
y,a nda tlowc ost. Thec apa bilityt odos oisno ts impl yama tt
e rofthe
R&Dbudge tbutde pe ndsont hes i
z eo fthei ns talledba seofus ersa ndt hef ir
m's
abil
ityt oc o llecta nda cto nt he irs ug ge sti
o nsJti sac ompe tencebui ltupove rtime
thr
o ug he x pe ri
e nc ea ndt hroug hi nve st
me ntinpr oduc tde ve l
opme ntpr oc essim-
prove me nt・
Thes tre ngthoft he sel oo psa lsod epe ndso nt hea bilit
yt opr otec tinnova ti
ve
newpr od uc tsf romi mi tationbyc ompe titor
s .Pa tentsof fera no bviousme thodto
protects uc hi nno vationsa nda rec rit
i calt othes uc cessoft hene wpr oduc tde vel
-
opme n tloo psi nt hepha rma c eutic alind us try
, amo ngo thers. Mor eimpo rtant,how-
ever,ist hea bilityt owe ake nc o mpe titors 'abili
tyt ous ethes amel oo ps.Int e
lnot
onlyc ha rge sapr lCepr emi umf ori tsl ate st,fastestc hipbuta lsous est hema rgl
nS
fro
mt he set o poft hel inec hi pst ol o we rpr lCeSO nO lderpr ocessorsa s, ore venbe-
foe
r ,hec
t lo nema kersbr ingt heirc hi pst oma rke t.Byc uttlngPr icesforo l
de rchips,
htell imi tst hema r
gl nSOft hec lonema kers,We a keningt heira bilit
yt ous ethe
positi
ved iffe rentiationl o opst oe rodeI n tel'
sle ad.

10.
4.7 Mar
ketPower
Thel argeraf i
rm, themo rec l
outitha swi thitss uppliers,wo rke rs,a ndc ustome r s
.
Suchol d-fashione dmo no pol ypowe re nabl esfirmst ol owe rt he i
runi tcos t
sa nd
prl
CeS ,leadi
ngt ol arge rma rketsharea nds alesa nds ti
llmo reba rgalnlngpo we r
(R23-2 5inFi gur e1 0- 17).
Thebe nefitsofmono po lypowe rdono tsho wu ponlyi nt hef irm' sun itcos ts
.
Supplierswillg ive-o rbef orcedtog lVe-Pr e f
erent i
altreat
me ntt othe i
rl argec us-
tomerso nde li
ve ryt ermsa ndpa yme nts che dules,tos harete c
hni c alknowl edge, to
res
po ndtoc ustome rc ha nger equest
s, andt oma keo therac c
o mmo dationst hatgl Ve
thefirma na dva nta geo ve ritssma l
lerr ivalswhoge tthes ho rte ndoft hes ic
t ki n
ter
mso fsuppliera ttent i
ona ndr e
sourc es.Fo rthes ma ii
erf i
r ms ,thepos iti
vel oo ps
actasvi ciousc yc les .La rgef ir
msc a nof tenr e ce
i vepre fe
r entialt reatme ntf r
o m
thei
rd is
tri
butionc ha nne lsa ndc ust
ome rs,asfo rexa mple, whe nt hel argec onsu me r
produc t
sfirmsde ma ndt hebe s
tshelfspa cei nr eta
ilo utl
ets.
Si milary
l,thel arg eraf i
r m'sshareo ft otaljobsi nac o mmuni t
y ,thef ewe ro p-
port
uni t
iesfora lterna tivee mpl oyme ntthe rea re,soj obt urnove rma yfa l
l,reduc -
1ng trainl
ng c osts .Fi rmswhos e wo rkersha ve no a lterna tive s ou rcesof
emplo yme ntno to lyc
n anpa ylowerwa ge sa ndbe ne fi
tsbutc anals os a vemo ne y
byscr i
mpi ngOni nve stme ntsinwo rke rhe a l
ha
t nds a
fety.Swe atsho psa r
ea lltoo
Ch
apt
er10 Pa
thDe
pen
den
cea
ndPo
si
ti
veFe
edb
ack 375

FI
GURE10-
17 Mon
opol
ypo
werovercus
tomer
s,suppl
i
ers,
andwor
ker
siss
elf
-r
einf
orci
ng.
Eachef
fec
tcr
eat
est
wol
oops:
Onei
ncr
eas
esmar
ketshar
eandon
ein
creas
est
otal
demand.

u
s
tr
y
l
nd
Den
mad k
Mar e
t
shar
e
l
P
o
w竺
e
r
o・
e
r
v
Po
w
S
u
e
-

S
iPR
_;
4
Mark
et
rover
I
Po w
e
r
L
a
b
M a rket

over
or 阜垂5・ Cust
Market
Powerover

S
u
pp
l
i ow
er
o ppler
s omers
es
r Wo
rk
e v
r
s
e
r P o
we
Cust
o
ro
v
me
e
r
r
s

+ ㍗A
t
t。
t
ine
ss
t
p r

ra c
d u ct

ve
u去 ・
.
≠- pri
ceg
+
C
- os
ts

commoni nma nyi ndus tr


ies,inc l
udi ngt hea pparelindus t
ry ,a ndnotonl yi nIn-
done sians ne akerpl ants.Thec ompa nyt ownoft he1 9thc entur ywa st heul timate
expres si
onoft hispr ocess,whe re,fore xa mpl e,as t
eelormi ni ngc ompa nynotOnl y
pa i
dl owwa gesbuta lsoowne da l
lthehous lnga nds toresa ndc ha rge de xor bit
ant
rentsa ndpr lCeS.Wor kersof tenf e llde eplyi nde bt,t rappl ngt he mi nwha t
amount edt odef act
os lavery.Thes edomi nantfim sa
r lsouse dt hee xtr apr ofitgen-
erated丘. omt he irpowe rove rwo r
ke rst ohi rePinkertonsa ndot he rpnva tes ecur
ity
force stoputdo wne f
fortstoor ganiz eo rs tri
ke( as t
rategyAndr e wCa rne gieem-
ploye de ffectivelyinhi sPi t
tsburghs te elmi ll
s )
.Suc hpr act
ic ess tille xistt oday,in
thes ugarc anei nd usty,
r f
ore xampl e.La rgef i
rmsa lsoha vet
her es our ce stoi mport
wor ke r
s丘. om o therreglOnSt Oe nsur et heba lanceofs uppl ya ndde ma ndi nt he
laborma rketc o
nt i
nue stof avorthee mpl oye r,evena sthef irm gr ows .Inthe1 9th
centur y
, ther obbe rba r
onsbr oughtChi ne selaborerstotheAme ricanWe sttoke ep
wa ge slowwhi l
et heybui ltther ai
lroa ds;t odayl ar
gea gribus iness esi mpo rtwor k-
erstoha rvestc ropsa tlowwa ges.

1
0,4
t8 Me
rge
rsan
dAc
qui
si
!i
onS
Gr owthc anbepowe redbya c quisiti
onsofr i
va lfi
rms( ho r
izontale xpansion)a nd
ofs uppli
ersa ndc ustome rs(ve rticalintegra t
ion) .
Thel argerafi r
m, t
hemor ec a
pi-
talitcanra i
s et
of i
na nc eme r
ge rsa nda cqulSlt
ions .IfacqulSl
tl
OnSC OnSOiidatethe
fi
rm' sdomi nantpos i
t ion, profitsma yr l
Set hrought heexe rc
iseofmonopol ypowe r
ove rla
bo r
, S
upplie r
s, andc ust
ome rs,e nablingt hefirmt obuys t
illmo r eofitsri
va l
s
(R26i nFi gure1 0-18) .Ifve rticalintegr atione nablesthef i
rmt ol owe rit
sc osts,i
t
canga infu r
therma r
ke ts harea nds timul ateindus tryde manda ndgr ows t
illmor e
(R27) .Acquisit
ionsc a na lsoe nha ncee conomi esofs caleands copeorpe mi t丘rms
togua ranteeas teadyf low ofc ompl e me ntarypr oducts( s
ees ec t
ionsl O・4・3a nd
10.4.4),apr ocessimpor t antint hec onve rgenc eofthef il
m,t elevision,enterta
in-
me nt,andne wsi ndus tries.Di sne y'spur c haseofCa pitalCiti
es/ABCi nt hemi d
376 P
art
III Th
eDy
nami
cso
fGr
owt
h

FF
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Eachef
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18 Sel
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F
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D
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1 990spr ovi dedABCwi tha c ces st oc ont e


ntf ori t
se ntertainme ntpr ogramml ng
whi lea tthes amet imegl Vi ngDi sne ya cc esst oABC' sne wsa ndma gazines hows
toma rke tthe irpr oduc ts,a longwi thane twor koft el
e visions tationst obr oa dcast
theirf i
lms ,vide os,a ndpr omo t
iona ls pe cilS
a .
Ofc our s
e, thes yne rgyof tent out eda sther a t
ionalef orme r
ge rsc anbee lusive.
Ma nya cqul Si
tionsf ailtol owe runi tc os ts,stimul ateec onomi esofs cope,o rbui ld
monopol ypowe r
.Ne ga tivel oo psa ris l
ngf rom i ncompa tiblec or poratec ultures,
ove rcentra lizat
ion, orl os soff oc usc andi lut
et hee ani
r ngsOft hec ombi ne df i
m u1
r -
tima tel
yl e adingt ot hedi ve st
itureoft hedi s
pa ra t
ebus ine ssunits.
Thec ons olidationofma rketdomi na ncet hrought hea cqulS i
tionofwe ake rri-
va l
sha sl ongbe e
nac ommons trate gy,mos tf amous lyus edint hel atelワt ha nd
ea r
ly20t hc enturiesbyt hegr e att rus tss ucha sUSSt eel,Cons olidatedTわba cco,
Ama l
ga ma tedCo ppe r ,
Ame ricanSme ltinga ndRe fi
ning, Nor thernSe curit
ie s,and
ofc our se,St anda rdOi H n1 909, acc or dingt ot heCe nsusBur eau,44%ofa llgoods
int heUSwe rema debyj ustl% oft hei ndus tr
ialf i
rms .Ma nyoft hes
ec ont roll
ed
mor ethanha lft hetot alma rketint he irindus tr
ies. Thepa c
eofme r ger,acqulSiti
on,
andc onsol idationi nt hel atel ワthc entur yha sbe ensur pa ss
e donl yl nthe1 98 0sa nd
1990S .Ther iseoft het rus tsinthel atel ワthc e nturyledt oaba ckla shint hef ormof
theShe ma
r na ntit
uS
r ta cta ndt rus tbus ter slikeTe ddyRoos evelt(s ee,e.g.,Mowr y
1958) .
Itr ema i
nst obes e enwhe the rthes es amene gati
vef e edba ckswi llariseonc e
aga lninr es pons etot heg rowl ngC OnS Ol i
da ti
onofma r
ke tpowe rint heg lobale con-
omyt oda y.

1
0.4.
9 Wor
kfor
ceOu
aZi
t
yandLoy
aはy
Theabil
it
yofaf i
rmtoofersuper
iorproductsandservi
c edepe
ndsonthec om-
mitment
,ski
ll
,exper
ienc
e,andquali
tyofi t
se mployees
・Themor epr
ofi
tablea
fi
rm,t
hehighert
hewagesandbene
fit
sitcanpa ytorec
ruitandret
aint
hebestand
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 377

F】
GURE10-
19 Pr
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egr
owt
hleadst
orecr
ui
tmen
tandr
etent
i
onoft
hebes
tpeopl
e.
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fec
tcr
eat
est
wol
oops:
onei
ncr
eas
esmar
ketshar
eandonei
ncr
easest
otal
demand.

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thebr ight e s
t(R28i nFi gur e1 01 1 9).Andt hef asterac ompa nygr ows ,theg reater
thec aree roppo rtuni t
iesa ndj o bs e curityf ore mpl oye es( R29) .
Thes tr e
ng thoft hewa gepr emi uml oopha si ncre a sedgr eatlyi nr ece ntye arsas
firms ,espe cia
llyf ir mswi thbr ightgr owt hpr ospe cts ,ha vei nc rea slngl yt urne dto
stockopt ionsa Saf orm ofc ompe nsat i
on.Empl oye e swhos ec ompe ns ationi stied
topr ofits ha ri
ngo rt hec ompa ny' ss t
oc kof t
enwor kha rde ra ndl onge rt hant hose
ons traights al
a ry.St ocko ptions ,bo nus es,a ndpr ofits haringa l
lowf irmst or ecruit
highlyqua li
f i
edpe opl ewhi l
er educ ingba s
es ala ie
r s,f reeinga ddi tiona lr esources
thatc anbei nve st
e di ns t
r engt he ningot he rfeed ba c
ksdr ivingg r owt h,s uc ha sne w
produc tde ve l
o pme nt,di fe re ntiation,ora cqul Sl
tlOnS .Asgr owt ha cc eleratesa nd
thes t
oc kpr lCes oa rsthec ompa nyc anpa ype opl ee ve nl e ssup- front .
Thepos it
ivef eedba c ksi nFi gure1 0- 19a rehi ghl ynonl ine a r.Itt ake sma ny
ye ar
st obui ldu pal oya l,s killed,hi gh- qua l
itywor kf or ce,butaf irmc a nde stroy
thatc apabi lit
yve ryq uickly. Whe ngr owt hs ta
l l
sort hef irmdowns iz es,o ppo rt
uni -
tiesfora dva nceme nta ndpr omot i
o nqui cklydi sappe ar .
Thebe sta ndmos tc apable
arethef i
rs ttol eavea sthe yha vet hebr ightestpr ospe ctsa ndbe sto utsideo ppo rt
u-
nitie
s ・Thel os so ft hesea bove -ave ragee mpl oye esf ur the rerode st hef i
rm' sc apa -
bili
tyt ode l
ive ra t
t ract
ivepr oduc tsors ervices ,lea di ngt os til
lmor edowns IZlng
anda ttritioni navi ciousc ycle. Fi rir
lSt ha trelyhe avi l
yons tocko ptlOr i
Sa r
ees pe-
ciall
yvul ne rablet oas lowdown. Ift hegr owthpr ospe ctsoft hec ompa nydi ma nd
thepr ice/e aml ngSmul ti
pl ef alls, pe ople' soptlOnSma ybe comewo rthles s,leading
tode ma ndsf わrhi ghe rc ashc ompe ns ati
ont hats tealr e sour c
e sne e de dt opr omot e
growt hj us twhe nt heya rene e de dmos t.Thes epos i
ti vel oo psc ans pe edt hei mpl o-
sionofade cli
ni ngo rgani zation.
IBM a galnPr ovi desa ne xa mpl e.Fo rde cadesI BM' ss ucces se na ble di ttoof fe
r
exc e
llents alari
e sa ndbe ne fit
s ,def actol ifeti
mee mpl oyme nt,ande xc ellentoppo r
-
tunit
iesf orpr omot ion. Co ns eque ntly,thef i
rmwa sa bl et or ecrui tthec re amoft he
378 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

cropa ndi tsemployeeswe r


er enownedf わrt heirloya ltyandcommi t
ment ,qua li
ties
thatgr ea t
lys t
rengthenedI BM' sa bili
tytopr ovide仙es ervicea nds uppor tit
sc us -
tome rsr equi r
ed.Whe nt her iseoft hepe rs onalc omput ere viscera tedt hema in-
framei ndus tr
ya ndgr owt hs talled,oppor tuni t
iesf orpr omot iondr iedup.Hi r
ing
plumme ted.Thec ompa nywa smuc hl esssuc cessfuli nattra
c tl
ngt opCa ndidatesf or
thef ewne wj obst heydi dofe r,Ina na t
temptt opr es e
rvet hedec ades - ol
dno- 1
a y-
ofFpr actice,therewe res everalea r lyreti
reme ntpr ogr a
ms ,dur ingwhi chma nyt op
peopl el eftforgreenerpas t
ures ;the irdepa rturesfur thererodedt heca pa bil
itiesof
theor ga nizati
on.Eve nt hes ege ne rouspr ogr amspr ovedi nade qua t
e,a nds oonl a y-
ofFsa ndma s
sivere or
gani zati
onsbe gan.Mor al
es ankf urthera ndpr oduc t
ivlt
yS uf-
fereda sempl oyeesa ndma nage rswor kedt opr otec tt
he i
rj oborf indanew one,
1eavlngl es sti
mea nde ne rgyf ort hebus ines s・9Th el ossofl oya t
ly,expe ri
ence,a nd
skillde epe nedandpr olongedt hec risi
s.

10.
4.1
0 Thee⑳S官⑳甘eap直
音a
L首
Profitabl egr owt hlea dst ohighe re xpec ta
tionsoff uturee arningsa ndahi ghe rma r-
ketva luef ort hef i
rm.Thehi ghe rt hema rke tva luea nds tockpr ice,t hel owe rt he
costofr aisi
ngne w ca pitalthr ought heequi tyma rket( Figur e1 0-20) .Si mi l arly,
thoughnots howni nt hef igur e,thegr eateraf irm' spr ofitsa ndcas hf lOw a ndt he
highe rma r
ke tva luer elativet obookva lue,t hel owe rther i
s kofde fault ,so血e
lowe rt hec os tofde btast hepr emi um ove rt hepr imei nterestr atef ll
a s.Thel owe r
thecos tofca pital,thel owe rt hef i
r m'Scos t
sofde ve lopme nta ndpr oduc tion.
Lowe rc os t
si ncreasepr ofitsandcas hflows t
illf ur t
he r,leadingt oe ve nhi ghe rma r-
ketva luea ndas t
illlowe rcos tofca pital(R30) .Asl owe runi tc ostspe mi tl owe r
prlCeSWhi l
ema intaininghea lthypr ofitma r
gl nS ,ma rke tsha r
ea ndi ndus tryde ma nd
ris
e,l ea dingt oe vengr eaterma r ketva luea ndf ur therc ut t
lngt hecos tofca pi tal
(R31 ).Al owe rcostofca pitala lsoa llowst hef irmt oinc r
eas ei tsinves tme nti nca -
pacity, R&Da ndne wpr oduc tde ve lopme nt,s ervi cea nds uppor tinf rastructur e, hu-
ma nr es ources ,a cquisitions,a nd ot he rr es our cest hats t
re ngthent hepos itive
feedba c ksdr ivinggr owt h( R32) .Fina ll
y,ast heca pitalma rke tsr espondt ot he
greatergr owt hr at
eoft hef ir
m byr aisinge xpe cta tionsoff utureea n1
r ngS ,thema r-
ketva luewi llr i
seeve nhi gher ,fur t
he rlowe ringt hec os tofca pital( R33) .
Thes eloopsa reof t
enqui t epowe r f
ulf orr apidl ygr owi nghi gh- techf ims
r . I
ni -
tia
lpubl icofe ri
ngs( IPOs )ofi nterne tcompa ni esi nt hemi d1 990spr ovidea n
exampl e.Ma nyoft hes ef i
rmswe rea blet or aises ubs t
ant i
a lca pita latr elati vely
lowcos t(i.
e"bys el l
ingonl yas ma l
lf ractionoft he irequi ty)r elativet ot her i
sk,

9Thereareman yexamplesoffir
mse xperi
encingthi
sdeat
hspir
al.Sast
ry(1997)developsasys -

t
emd ynamicsmo deladdr
essl
n gtheseissuesandshowsh o
wa not
herd ea
thspi
ralcanb ecrea
tedby
t
oo-f
requentreor
ganiza
ti
ons.i
nr e
.sponsetop oPrbusi
nesspe
rfo
rmanc e・Masuch(1985)descri
besa
f
eedbackmo deloforga
nizat
lOnSlnWh ichp osi
tiv
el o
opscanle
adtod ownsizl
nga nddecl
ine・Case

st
udie
so ft
h es
edy nami
csincludeDo mP n,Glucksman,andMass(1995),whos howh owp osi
ti
ve
f
eedbacksledtodiff
ere
ntfatesfortwolit
m ial
lysi
mi l
arUKinsur
ancec ompanies
;Ri s
ch,Troyano-
Ber
mu dez,andSterman(1995),wh osho wh owtheseposi
ti
veloop
sd efea
tedan ?wstrat
egyfora
makerofspeci
alt
yp ape
r;andS te
ma n,Re pennin
g ,,
a
ndKo f
man'S(1997)si
mu la
t10nmo delofa
hi
gh-t
echc ompanywh er
ep at
hd ependen c
ea ndpo s
it
ivefe
edbac
kledt ounant
icIPa
tedsideeffe
cts
i
nthefir
m' squal
itylmprOVement p
ro g
ram.
Ch
apt
er1
0Pa
thDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 379

GURE 1
FI 0-
20 Pr
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t
abl
egr
owt
hlower
sthec
ostofc
api
t
al,
sti
mul
at
ingf
urt
hergr
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ncr
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hedf i
rms
en joyi ngr apidg rowt h, ma nyareabletopaynodi videndsa sinvestorsprefertolet
thef irmr einves tit
se a rningsi naddit
ionalgrowt h.
Be causet hema rke tva lueofaf i
rmi squl t
eS ensit
ivetor ecentpr ofi
tsande s-
pe cia llyg rowt hra t
e s,thes tr
engthofthesel oopsc a nchangequi c kly.Adr opln
gr owt he xpectationsf o ranyr e
ason(as al
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owdown,t hee ntryofas tr
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pe titort othema rket)c a ns wift
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yloc kingthefirm
outoft hee qui t
yma rke tf orne wcapita
l.Asma rketva l
uea ndc ashflOwf a
llrela-
tivet oc urrento bli
ga tions ,thepercei
vedr i
skofde btincreases,andt hebondma r-
ke twi llrequlreahi ghe rr iskpremium ona nyne wbo r
rowlng. Whi letheseloops
ca ngl Veahe a l
thy,gr owl ngf i
rms t
il
lgreatera dvantageove ritsslowe rgrowl ng,
les spr ofitablerivals,the yc answift
lybecomeade athspira
lfo ranor ganizat
ionin
fina nc ialdistr
es s.
380 Pa
rtHI TheDyna
mic
sofGr
owt
h

1
0.4.
11 TheRul
eso
tth
eGame
Thel arge randmo res uc cessfulano rga niza t
ion,t hemo reitc ani nnue ncet hei n-
stit
ut io
na landpol iticalc ontexti nwhi chi to pera t
es.La r
geo rganizati
onsc an
cha nget her ule so ft hega mei nt heirf a vo r
,le adingt os t
illmo res ucces s-a nd
mo repowe r
. Figur e1 0-21s howst her e sultinggol denr ulel oopR34. Thego lden
rulel oopma ni festsinma nyf oms
r .Th ro ug hc ampa ignC Ontri
but ionsa ndl obby ng,
i
largef irmsa ndt he irt radea ssoc i
a t
ionsc a ns hapel e gi
slationa ndpubl icpol i
cyt o
givet hemf avo rabl et axt reatme nt
, subsidi esf orthe iractiviti
es, protectionf orthe i
r
ma rke ts,pr i
c eg ua ra ntees,a nde xempt ionsf r
o ml ia
bility.Thr ougho verlappi ng
boa rds,t her evo l
vi ngdoo rbe t
we e nind us trya ndg ove r
nme nt,a ndc ontrolo fme -
diao ut
le ts,inf
lue ntiala ndpowe rfulo rga niza t
ionsga ine venmor einflue nc ea nd
powe r.Inna tionswi tho utat raditiono fde mo crat
icgo vernme nt,thesel oo psl ead
tos elf-
pe r
pe tuatingOl igarchieswhe reat ightlyk nite l
itec on t
rol sah uges hareof
thena t
ion' swe al
tha ndi nc omewhi l
et heva stma JOrlt
yOfpe o pler ema inimpo ve r
-
ished( e。g. ,t
hePhi l
ippi ne sunde rMa rcos , Ⅰndo nesiaunde rSuha rto,andc o unt l
e s
s
othe rs)
. Thee li
tef urthe rc onsolidatesitsc ontrolbys ubsid i
zingt hemi l
itarya nds e-
cretpo lic eandbuyi nghi gh- te
c hwe a po nr ya ndt ec hnicala ssistancef romt hede -
ve l
o pedwo rldt oke ept her es
tivema sse si nc heck.Eve ninna tionswi ths t
r ong
de mo cratictra dit
io nst he sepos iti
vel oo psc ano verwhe l
mt hec he cksa ndba lances
de s
ig nedt oe ns urego ve rnme ntof ,by ,andf o rthepe ople.

1
0.乱1
2 Amb重
電旨
omandAs
pir
a竜i
oms
Anothe rpowe rf
ul pos
itivefee dbacka ri
sesfr
omthea s
plrat
ionsanda mbi t
ionso fa
fir
m'sf oundersandl e
a ders(Figure1 0-22).
Allor
ganizat
ionsmus tchoosewhe ther
toeattheirseedc om orpl antittose ekanevenlar
gercropne x
tse a
s on:Firmsc an
payo uttheirprofit
stos hareholdersintheformofdividends,Ortheyc a
ni nvestin
thefurt
he rgrowtho fthee nterpri
se.Whi chcour
setheytakedependso nthe i
rasp1-
rat
ionsf orgrowth.Gro wtha splra
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FIGURE1 0-
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toa ctua la cc ompl ishme nt( s eec ha pter1 3;Cye rta ndMa rch1 963 /1
992;For rest
er
1 975 b; La nt1 99 2) .
Byc ons t
a ntlyr e vis
lnga spi rationsupwa rd,thel ea de rshipofa nor ga niz a
tion
ca nc rea tepe rpe tua lpressur ef orgr e aterac hie veme nt・ Ma nyt opma na ge rsbe l
ieve
thepr ope rwa yt omot i
vatet heirtr oo psisbys etti
nga ggr e ssives t
re t
chob je cti
ve s-
goa lst ha ta ref ara bovec u汀e nta c hieveme nt( see, e・g・, Ha me la ndPr aha lad' S1 993
conc eptofs t
ra t
e gya sstretc h). Ast heor ga ni zati
onr e spondsa nda c tuala chieve-
me ntr ises ,theba risr ai
sedf u一血e r.Thusbus ine ssuni tsa reof tengl Ve na gg re s
s i
ve
sa l
e sa ndpr ofitg rowt h goa lsf orthec omi ngf iscalye ar.Thes ehi gh-le velgoa lsare
the nt rans la tedi nt os pecifict arge tsf orthei ndi vidua la ctivitieswi thine ac huni,t
ea chba s edonr ece ntpe rfor ma nc ebuta dj ust edbyas tretc hf actor.Fore xampl e,
ea chf u nc tioni nt hebus ine ssuni tmi ghtber e quiredt oc utc os tsby1 5%ne xtqua r
-
terwhi ler aislngt hequot af ore ac hs alesr epr esenta ti
ve20%.
Theus eoff loa t
lnggoa lsba se donr ece ntpe r
for ma nc epl usas t
retc hf ac t
orc an
behi ghl ye ffective. Se tt
inggoa l
souti nf rontofa ctua la ccompl ishme ntof tenhe l
ps
pe opl er ea cht he irul timatepot enti al.Athlete ss eekt oe xc ee dt he i
rpe r sona lbe stor
br eakt hemos tr ec entr e
c ord;whe nt her eco rdf alls, t
hegoa ls hiftsaswe ll.Ass t
u-
de ntsma steras ub je ctorc onc ept, the ya r
egl Ve nmor edi fficultt asks・ Ma na gerss e
t
the i
rs ight sont hene xtpromot ion. Pol iic
t ia nsa s
pi ret Ot hene xthi ghe stofi ce.
Butt he rea reda ngers・ Liftinggoa l
sa sa ccompl ishme ntr isesme a nst he r
ewi l
l
alwa ysbet e ns i
o na nddi ssa ti
s f
a ction-ahunge rf ormor e.Tha thunge rc anbea
powe r f
ulmot iva t
o rbuti tc a na lsol e adtobur nout ,fus
r tration,a ndf eelingsofi n-
ade qua c y( see,e .
g. ,Home r1 985f ormode lsofwor ke rbur noutunde rs t
re tcho b-
jec t
ive s ;a lsos eeSi mon1 982) ・A王 Idi tc a nl e adt omonoma niac albe ha vi or,in
whi chpe opl es a crificethe irf ri
e nds ,fa mily,a nde thicsi ne ndl esspur suitoft he
ne xtl eve l.
Thea biliyo
t fl eaderstoa rti
c ula t
et heirvi s i
ona nds purt hebe ste ffortsoft he i
r
empl oye e sde pe ndsnotonl yont he irpe rsona lcha risma, buta l s
oont hes iz eoft he

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モGr
ow的
Thepr ec edin gs ec t
io nsi de ntifie dmo ret ha nt hreedoz enpos iti
vel oo pst ha tc an
d rivet heg rowt hofab us ine s
se nterpr ise. Ho wi mpo rtanta ret hey?I fthe sel oo ps
ar es igni fica nt, thef ir
ms( ori nd ustryg r oups )mos ts uc ce ssf
uli ne x plo it
ingt he m
sho ulde xhi bitgr owt hr ate s,Pr ofitabi l
ity,a ndma rke tsha ress ignifica ntlyhi g her
tha na ve rageo ve re xtend e dpe riodsoft ime . Firmswhe ret hepos itivel o opso pe r
-
atea svi ciousc yc less ho uldy ieldpe rsistent lylowe rr eturns ・Ho we ve r, traditio nal
ec ono mi ct he o rys ugg e stst hatma rke tsa redo mi na tedbyne gati
vef e edba cks :If
pr of i
tsi na ni nd us trywe res ignifica ntlyhi g he rtha na ve rag e,existingf ir mswo uld
ex pa nda ndn ewf irmswo ulde ntert hema rke t,ex pa nd i
ngpr od uctiona ndpus hi ng
pr icesdo wnun tilp ro fi
tswe renohi ghe r,o na verag e, t
ha ni na nyot he ri nd ustr yo r
fo ra nyo t
he rf irm( o nar isk- adjus t
e dba sis).
Thee xi sten ceo fpe r sistentdi ffere nc esi npr ofita bilit
ya crossfirmsa ndi nd us-
triesha sbe e ns tudi e di nte nsiv ely.Mue ller( 1977,1 98 6 )e xami nedal arges a mpl e
o fthebi gg estUSi nd us t
ria lfirmsa ndf ounds i
gni fican tlyd iferen tr ateso fpr of i
t
ac ros sf iml S, eve nf orf irmswi thint hes amei ndus tryg r oup,a ndt ha tthe sed iffe r
-
enc espe rsisto ve rve ryl ongt imepe riods( atlea sts eve ralde cade s)・Cub bina nd
Ge roski( 198 7)d oc ume nts imi l
a rre sultsf o rUKf irmsa ndc onc l
ud edt ha t" Wh ils
t
two- t
hi rdsofo urs ampl ec onv ergedt o wa r dsac ommo npr o f
itabili
tyl eve l
,as o l
id
co reoff i
rmsa p pe ra
a blet oma intains o mei nd epe nde nc ef romma r
ke tfo r
c esmo re
orl e ssi nde finite ly."Mu ellera lsoe xami ne dt hed yna mi cso fpr ofi
tabi li
ty ・Pre sum-
abl yi ft hene ga t
i vef eed ba cksoft radi ti
ona le conomi csdo mina t
e ,f irmswhos e
pr of i
tsa ref arf r oma ve ragea ta nyt i
me( d uet ot ra nsients hoc ks)wo uldt endt oI
wa rdt hea ve ra ge ,whi let hos ene ara ve ragewo uldt endt or e ma i
nt her e・Mue ll
er
fo undj us tt heo ppos i
te:Fi rmswi tha ve ragepr of itabilitywe re,o ve rt ime ,mo re
like lyt oml g ra tet OS tate sOfe it
he rs igni ficantlyhi ghe ro rs lgni ficant l
yl owe r
pr ofits. Firmswi thhi ghp rof i
tsha dhi g he rtha ne x pe ctedpr obabiliti
e so fc ont i nul
lngt Oge ne ra t
ehi ghp rofits; thepe rfo rma nc eoff irmswi thl owpr o fi
tswa smo re
like lyt ha ne x pe ct edt or e ma ind isappo lntlng・ The s edy nami csa rec o nsi s
tentwi th
thedi ffere ntiating, dise quilibriume ffec t
so fthema nypos i
tivef eedba cksd iscus sed
abo ve.
Wha tde termi ne swhe thert hepos itivel oopswi llo pe rateasv irtuo usc yc les
leadi ngt og rowt ha ndhi g hp rofitabilityo rvi ciol
jSC ycle strappingaf i
rmi n-as e lf
-
reinf orc ingc yc leo fd ec li
nea ndl owpr o f
it?I nt hemos tsuc cessfulf irmsma nyof
the sel oo psa c tinc o nce rt,g ene ratings ubs tant i
als y nerg ies・Ac hュe ta l・( 199 5)e x-
ami nedt hepe rfo rma nc eoft hef astes tgr o wi nga ndmos tpr o f
itablef irmsi nt he
U S- so -Calledgr owtht ige rs-t os eei fthef e edbac ksd r
ivlngt h ei
rg ro wt hc ou ldbe
identifie d.They de finedag r owtht igera saf irmwhos es alesg rowt hr ateove rt he

1
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Forr
est
er(1975b)d
eve
lop
samodel
exp
lor
in
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cso
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pr lOr1 0ye a rswa st hre et ime sgr ea tert ha nt hea ve rageoft heS&P500a ndwhi ch
out pe rforme dt heS&P500i nt ota lr eturnt os ha rehol de rsove rt hepr 10r5ye a rs. I
n
as a mpl eofmor et ha n1 200f irms ,97me tthes ec rite ria・Thegr owt ht ige rswe r
e
nota lls ma lls ta r
tups :1 994S lesr
a ange df rom $1 30mi lliont o$1 2. 5bi llion. No r
we ret he ya llhi gh- t
e chf irms :tho ug h28% oft het lge rSWe rei nt hec omput ers ec-
tor( inc ludi ngI nte l,Mi c ros oft,Co mpa q,3Com,a ndSun) ,t her e ma inde ri nclude d
firmsi ns uc hl ow- tech, ma turei ndus trie sa si ndus tia
r le qul Pme nt ,bus ine ssa ndf i-
na nc i als ervi ces ,retail,di stribut iona ndwhol es a li
ng,a ppa re l,f a shiona nds por ts,
a ndhe althc ar e( e ,
% Ni ke,TheHomeDe pot ,USHe a lthc a re, Wi ll
i ams ISo noma ,
Uni te dAs setMa nage me nt,We rne rEnt erpr is es ,a ndNa ut ic a) .Sus ta ine dg rowt h
a ndpr of itabi litya renotme r elyaf unc t
ionofbe ingi nahoti ndus try( ofc our sehot
indus trie sa rehotbe ca us et hepos it i
vel oopsdr ivingt he irgr owt ha r
es trong) .
Thegr owt ht ige rsge ne r ateadi spr opo rtiona tes ha reoft hegr owt hi nt hee c on-
omya sawhol e・ Whi lec ompr l Sl
ngj us t8%oft hef i
r msi nt hes a mpl e, the yc r eated
1 5% oft het ot als alesgr owt h,28% oft hej obgr owt h,a nd47% oft hepr ofit
gr owt h.Cl os ee xa mi na tions howe dt ha tt het lge rSdi dnotr e lyona nys i
ngl epos i
-
tivel oopt odr ivet he irg rowt h buts uc ce ssf ull yus e dma nyoft hepos itivef eed-
ba c ksdi scus s eda bovet oc re ates yne rgy. Mi c ros of ti st hepa ra digmc ase. Thec os t
s
ofpr oduc ings oftwa r
ea rea lmos te nt ire lyup- f rontde ve lopme ntc os ts,s ot her - e
duc tioni nuni tc os t
sa st hes oftwa r ema rke te xpl ode di save rypowe rfulgr owt h
dr ive r.Si mi larly ,Mi cr os oft '
Se xpa ns ionf rom ope ra tlngS ys temst Oa ppl i cations ,
thei nte rne t,ne wsne t
wo r ks, publ ishi ng, aut omot ivec omput ing, a ndot he rma rke t
s
cr ea t
e spowe rfuls c lea
a nds co pee c ono mi es .Mi c ros ofta lsobe ne fitsf roml eanl
r ng
c urve sa ndf rom s ubs ta nt iali nve s tme nti npr oc es si mpr ove me ntf oc us e do ni m-
pr ovi ngC us tome rne e dsa sse ssme nta nds pe e dings o氏wa rede ve lo pme nt. Itinve st
s
he a vilyl nPr oduc tdi f fere nt i
a ti
ona ndne wpr oduc tde ve lopme nt .Mi c r
os oft'sfi-
na nc ialc l
oute na blesi tt opr e emptc ompe titionbya c qul r l
ngr iva lsa ndpot entialr i
-
va ls ,of ten buyi ng s oftwa res tar t-upsa nd i nco rpor a ting t he irpr oduc t
si nto
Mi cros o打Sowna ppl ic ationsa ndo pe r atlngS ys tems .Mi c ros o打sma r ke tpowe re n-
abl esi ttone got i
a t
ef avor abl edi stribut iona gr e eme nt sa ndpr ice swi thc omput er
ma ke rs ・Itsgr owt ha llowsi tt or e cr uit血ebe s tpr ogr a mme r sa ndma na ge rsa nd
compe ns atet he m wi ths toc kopt lOnS ,Whi chbui ldsade di ca teda ndpr oduc tive
wo rkf or cea ndf ree supr e sour ce sf o ro the ri nves tme nt s. Mi c ros of t'
spos itivec ash
low a
f ndhi ghpr lCe /ea rningsmul tipl ec uti tsc os tofc api ta lf a rbe low t ha tof
we ake rr iva lsa ndr iskys tartups .Andg rowt hi spowe rful lydr ive nbyt hee xpa ns ive
as pira tionsofBi llGa te s,avi sionheha s,t hr oug h awe ll-f unde dpubl icr e l
a tions
e批) rt,s uc c es sfu llya rtic ul atednotonl ywi thi nMi cr os of tbuti ns oc ie t
ya tl arge
thr oug hghos t-wr ittenboo ksa ndme di aa ppe ar anc es .
Mos tofa ll ,Mi c ros of t'ss uc c e sss t ems血. om powe rfulne twor ka ndc ompl e-
me nt arygoodse fe c t
s . The sef e edba cksope r atet hr oughma nyc ha nne ls,l inki ng
ha rdwa r ea rc hi tectur ea ndo pe ratlngS ys te ms ,Ope ratlngS ys temsa nda ppl ic ations ,
appl i
c ationsa ndus e rs,a nds of twa rea ndpr ogr amme rs .Thel a rgert hei ns talled
ba seofMi c ros of tpr oduc ts,t hemo rea ttra ctivea rec omput e rsc ompa tibl ewi th
thos epr oduc ts( powe r edbyl nte la ndl nt el-c ompa tibl ec hi ps ). Themo repe rsona l
comput e rss ol dwi thl nt ell ns ide, thel ar ge rMi c ros o氏' si ns talle dba se, Thel a rger
thei ns talledba s eofMi c ros ofto pe ra tlngS ys tems ,t hemor es of twa rewi llbede -
ve lope df ort hos es ys temsbyt hir d- pa rtyde ve lope r s,a ndt hemor et hi rd-pa rty
384 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

sof twa ret he rei sthegr ea tert hea tt


r active ne s soft heWi nt elpl a t
for m.Thel a r
ge r
thenumbe rofpe o pleus lngMi cros oft '
sa ppl ications ,themo rei mpor tanti ti sf or
ot he rst oha vec ompa t
ibles of t
wa ret oe xc ha ngedoc ume ntswi thc ol league sa nd
frie nds, sot hegr eaterthea ttra ct
ive ne ssofMi cros of t'sappl ica t
ions ・Andt hel a r
ge r
Mi cros of t
'ss ha reoft hei ns talledba se, thegr e atert henumbe ra ndhi ghe rt hequa l
-
ityOfpr og r amme rs,s uppor tpe rsonne l,a ndI Tma na ge rst r ainedi nt hos es ys tems
a ndt hes ca rc era rethos ef ami liarwi thot he ro pera tingS ys temsa nda ppl ica t
ions .
Powe re dbyt he sepos itivef eedba c ks ,Mi cros of tgr ewf rom i ts1 975f oundi ng
toaf irm wi th1 997r evenuesof$1 1.3bi llion.ByAugus t1 999i tsma rke tc api
-

ta l
iz ati
onwa sne arl
y$500bi l
lion;byc ompa rison,Ge ne ralEl ectric,wi tha bout
7t ime smor er e ve nuea nd9t imesmor ee mpl oye est ha nMi c rosoft, wa swor thl ess
tha n$ 400bi llion.
Bi llGa te si squl tea wa reOft hes epos itivef e edba cksa ndt he i
rr o lei nhi ssuc I
ce ss( Ta ble 0-
1 1).
Ofc our se ,gr owt hc annotc ontinuef or e ve r.Ul tima te ly,a sthel imi tstogr owt h
ar ea ppr oa c he d,Va ri
ousne ga tivef e edba cksmus tgr ow s tronge runt ilthe yove r
-
whe lmt hepos itivel oops .IfMi cros oftc ont i
nuest ogr owa ti t
shi s t
or icalr a te,i t
s
sa leswo ul de xc e edt hegr os sdome sticpr oduc toft heUni tedSt a tesby201 8, whe n
Bi llGa teswi llbeo nly63ye arsol d,e ve ni ft heUSe cono myke epsg rowl nga ti t
s
hi storica lra te.ll

So meoft hene ga ti
vef ee dba ckswe rea l
r eadya ppa rentbyt hemi d1 990S ・Con-
ce n ove
r rMi c ros oft'sa bilityt ous et hepos iti
vef ee dba c ksd rivingg rowt ht odom-
ina tet hes of twa rema rke tpr ompt e di tsc ompe t
ito rst oJ Ol nt oge the rt opr omot e
Sun' sJa va . Mi cros oftha spr ove nt obea de pta tblunt l
ngt he semove sthr oughwha t
Bi llGa tesc a llsH e mbr a clnga nde xte ndi ng"t hei nnova t i
onsofi t
sc ompe t i
tor sJt
wa spr e cise lyc onc e rnove rMi crosof t'sa bi litytoe mbr ac ea nde xt end,t ous et he
pos itivel oopst odomi natet hee me rgl ngdi gi tale c onomy,t ha tpr ompt edt heUS
Jus ticeDe pa rtme nt '
s1 998a nt i
trus ts uitove rthebundl ingofMi cros o打sl nte rnet
Expl ore rwi tht heWi ndowso pera t
lngS ys tem.
Nota llt hepos iti
vef ee dba ckst ha tca ndr ivec or por ateg rowt ha rec ompa ti
bl e
wi thonea not he r.Pur s
ui ngt hedi fe rent iations tra tegybyc harginghi ghe rpr i
c es
ba se dont hes upe rior i
tyOfyourpr oduc tsa nds uppor tc a pa bilit
iesc onf lictswi th
us lngl owi ni tia lpr l
C eStOd rivet hes ca lee c onomy,l ear nlngC ur ve,a ndne twor k/
compl e me nta rygoodse ffe cts. Ma nyl ong- suc cess fulf irmss t
umbl edwhe nthepos -
itivel oo psdr ivi nggr owt hi nt he irindus tryc ha nge dwhi let he irstra tegydi dnot .
Fore xa mpl e,t hef ail
ur eofSony' SBe tama xc anbet rac edt oami sma tchbe twe en
the irstrate gya ndt hedomi na ntloopsi nt hehomeVCRma rke t・Sonyha dl ongpur -
sue das trate gye ml )ha s
iz lngPr oduc tdi fe rentiationa ndi nno vation,a ndSony
pr oductst yp ic allycomma nde das i gni fi
ca ntpr iceP remi um r elative tot hos eof
compet itor s. Sony' ss r
tate gywor ke dve rywel linma rke tswher es tanda rdswe re
alre adyest ab lis he d(sucha st elevision, stere oampl ifiers ,a ndcas settetapepl aye r s
)
butwasi nef fec tivei nama rke twhe r ene tworkeffe ctsa ndcompl ementa rya sse t
s

l
lFr
om1985thro
uh 1997Mi
g c
roso
ftsle
a sg
rewfro
m$140mil
li
ont
o$11.
36bi
uion/
yea
r,a
c
ompoundgro
wthrat
eof37%/
yea
r.Overth
esameper
iod
,nomi
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USGDPg r
ewfr
o m$4181bi
l
l
l
io
nto$8079bi
ll
ion
,acompou
ndgrowt
hr a
teo
f5.5%/y
ear
・Att
hes
egr
owt
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es,
thetwocur
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i
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ecta
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r21.1y
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Cha
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it
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edba
ck 38
5

TABLE 1
0-1
Posi
tiveFeedbaeks
BHGat esuses
sofB‖ Gat
Comment es Referenced
posit
ivefeedback
conceptstoguide "Thenetwor
khasenoughuser snowthatitis
Microsoft
's
benef
it
ingfr
omt hepositi
vefeedbackloop;the
Str
ategy. moreusersitgets,t
hemor econtenti
tgets,
themoreusersitgets.Wewi t
nessedthissame
Phenomeヮa( sic)wi thappl icationavai l
abi li
ty・The
mor eappr l
Cationsar eoutt here, t
hemor eat tracti
ve
thedevi cebecomes,andt hebet t
ert hes oft
war e
busi nes sbecomes"( Interview,RedHer ring,Oc t. Networkand
1 995) . ComplementaryGoods
"Thi sisat imeper iodwher enowt her e'sabr oad Ef
fect
s( R16-
17)
awar enes sthatWi ndowsNTi sbyf art hehi ghes t
-
Vol umegener al pur poseser verpl atform. The
gr owt htherecont inuest oamazeus,andi t'
sa
posi ti
vef eedbackl oop. Aswegotmor e
appl lcati
ons,NTseⅣer sgotmor epopul ar .Asi t
's
got tenmor epopul ar ,we' vegotmor eappl i
cat i
ons"
(Comput erRes ellerNews,23Septi 996)
"lt'
saHabou tsca一eeconomi esandmar ketshar e. UnitDevel
opmentCosts
Whenyou' r
eshi ppl ngami " i
onuni tsofWi ndows andScaleEconomies
sof t
war eamon th, youcanaf fordtospend$300 Loops(R10-12)
mi Monayeari mpr ovl ngi tands ti
l
l se"atal ow
pr i
ce"( Fortune,1 4June1993) .
"Thebi gges tadvant agewehavei st hatgood Loyal
t
yandQuali
tyof
devel oper sliketowor kwi t
hgooddevel oper s" Workf
orce(
R28-
29)
(CusumanoandSel byi995,Mi crosof tSecr ets).
"Mos tpeopl edon' tgetmi Hionsofpeopl egl vlng a
Ler
nlgC r
n veand u

them f eedbackaboutt heirpr oduc ts"Wehavet hi


s cssl
Pro mpr
e ovement
whol egroupoft wot housandpeopl ei nt heUS oop
L R1 a
s( nd 15)
4 R

alonet hattakesphonecal lsaboutourpr oduc ts


andl ogsever ythingt hat '
sdone.Sowehave
abet terfeedbackl oop,l nCludingt hemar ket"
(CusumanoandSel by1995,MI '
crosof tSecr ets).

(thei nstal
ledbaseandavail
abilit
yoft apes),r
a t
he rtha nfeatures,qua l
ity,orr
e pu-
tation,We rethemostimportantde t
erminantsofpr oduc tat
tracti
venes s.Ma nagers
ande ntre
preneursmustdesi
gnt heirgrowths t
r ategybyi denti
fvinEt hos epos
itive
loopsl ikelytobemos timportantintheirma rkets,mos tcompa tibl
ewi thonea n-
othe r
,a ndmos tc
onsis
tentwiththeca pabil
it
iesa ndr esourcesthef ir
m eit he
rhasor
ca nde velop.

1
0.5 Pos汀IVEFEEDBACK,t
NCREASI
NG RETURNS ,
AND EcoNOMe
CGROWTH
Thema nyposit
ivefeedbacksdi
scus
sedinsect
ionlO・
4notonlydri
vethegrowth
ofindi
vidualcorpor
ationsbutpowerthegr
owt hofent
irei
ndust
riesandofthe
386 P
art
III Th
eDy
nami
cso
fGr
owt
h

e co no mya sawho le. Ther eco gnltio nt ha tpos itivef eed ba c ki sthee nglneO fe c o-
no mi cg r owt hc anbet rac edba cka tl ea stt oAda m Smi th'sT Ve al ho
t fNat io ns.
Smi tha ndt heo the rc la ssicale co no mi st sd idnotdr awc aus aldi a gr ams ,butt he
va riousf ee dba c ksa rec learlys e e
ni nt he irwr it ings .Smi thf ocus e do nd ivisiono f
la bo ra st hepr lnC lpa ls ou rceo fpr od uc tivltyg r owt h. Asapr oc e ssi sd i
vid edi nt oa
la rg ernumbe rofr o utiniz edo pe ratio ns ,prod uc tivl tyg rowsbe caus es pe cializatio n
e na ble spe o plet ol e arnf aster,toc usto mi zet he i
rt ool sa ndc api talt ot hes pe cific
ta sk,a ndt oe l
i mi na tet hewa stede fo rtt ha tc ome sf rommo vingf romo neo pe ra-
tiont oa no the r.Sm it hno t
e dtha t" thed ivi sionofl a bo ri sl imi tedbyt hee xtento f
thema rke t,''rec og nl Zlngt hepos i
tiv ef eed ba ckbywhi che c onomi cg rowt he nabl es
g re aters pe cial i
z atio n,whi chi nモ um l ea dst og rea terpr od uc tivltya nds ti
llmo re
e co no mi cg ro wt h.
Ec ono mi s
t sge ne ra l
lyr efe rtot he sepos itivel oo psa si nc re as ingr eturns .The
te rmd enot e sas itua tio ni nwhi cht heo ut putofapr oc es sinc rea sesmo ret ha npr o-
po rtiona telya si tsI nput sgr ow, i
nc ont rastt ot heus ua lsitua t
iono fd i
mi ni shingr e-
tu ms ,whe reo utputs atur atesa sin put sg ro w( asi na g ricul ture, whe reha rve st
sa re
liit
m edbyt hee xte nta ndf e
rtilit
yo fthel andnoma tterho wmuc hf erti
liz ero rl a-
bo ra rea ppl ie d) .Be side sAda m Smi thot he re arlyt he orie sofi nc re asingr eturns
we r ede ve lo pe dbyAl血. e dMa rsha ll( in1 890)a ndAl lynYoung( in1 928;s e e
Buc hana na ndYoo n1 99 4f ora ne xc ellentc olle ct iono fke ywo rksi nt hee con o m-
ic sofi nc re as i
ngr etu rns ).Fo rma lmod else mbody ingpos itivef ee d backsi nc lude
Pa ulKr ugma n'S( 1 979)mode lso fi nt erna ti
ona lt ra dea ndPa ulRo me r'S( 199 0)
mo delso fe ndoge no use c ono mi cg ro wt h.
Kr ug ma n, fo re xa mpl e ,no tedt ha tint het rad itiona le c o nomi ct he oryo ftra de,
do mi na tedbydi mi ni shingr eturns( ne gativef ee d ba cks ),t woi de nt ic ale cono mi es
wo ul dha venoi nc ent ivet otr ade,s inc et hegr ea tert ra ns po rtatio nc ostso ft rade
woul dma kei tmo ree fficientf ore a cht opr od uc et hegoodst he yne e dl oc ally.
Ho we ve r,int hepr es enc eo fpos i
tivef eed bac ki tbe come sa dvant age ousf ort het wo
ec o nomi e st ot r adee ve nt houg ht he yha vei de nt ica lr eso ur ces ,te chno log leS,a nd
cons ume rpr ef ere nc e s.Thea ppa rent lypa ra doxi ca lr e sulta rise sbe caus ebo t
h
ec o nomi e sc a npr od uc emo rei fe ac hs pe cia l
ize si nt hepr od uc tio no fo nec lassof
goodsa ndt rade swi tht heothe rf T
orther e stthe yde sire-s pe cializ atio nboos tspr o-
d uc tivity, he nc et ot alo utputinc reas es. Ⅰ
nt ere stlngl y ,int hec aseo fi ni t
iallyi de nti-
ca le co nomi es, itdoe sn'tm at e
t rwh ichs ubs etofgo odse ac hc ho os est opr od ucea s
lo nga st he ys pe c ialize;in pract ic et hec ho ic ewoul dbede termi ne dbyc ha nc e
eve ntse a rlyi nt hehi s t
o ry oft radingr elat i
o ns, lea dingt ot hec lass ica lpa t
hde pe n-
de nc ea na lyz eda bove.
Thei mpl ica tionso fPositivefe e dba cka 1
3pl vno to lvt
n ona tionse nEa Eedi ni n-
terna t
iona ltra debuta lsoto any distinc te cono mi ce nt itiest ha tc ane xc ha ngego ods
wi tho the rs, inc ludi ngr e glOnSW i thin as lng lena tion, citiesa ndt o wnswi thinar e-
glOn, ne igh bor hoodswi hin aclty,Ore
t ve nt heme mbe rsofaf ami ly. Whe nt hepos -
itivef ee dba c ksc re ate dby division ofl abo r,s ca lea nds co pee c ono mi es ,lea r
nl ng
bydoi ng,a nds oo na res rong,Spe
t cial i
z ationa ndt ra dec a nqui ckl yt ransfo rma n
initi al
lyi de nt i
c a lge og raph yi nto ah gh
i lyva r lega te dl ands c apewi ths pe cialize d
ce nt erso fi ndus tr ys uc ha ssilicon val leyo rtheNe wYo rkdi amo ndd ist
rict.
Ro me rs ho we dhowg rowt hforan e co no mya sawhol ec oul da risef ro ms o me
oft hepos itivel oo psd escribe d above ,pa rticula rlyt hos er elatingt or esea rcha nd
Ch
apt
er10 P
athDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 387

de velopme nt,learningbydoi ng, ando therinve s


tme ntsinhuma nc apital.Incr ea s
-
1ngr eturnsarisebe causetheknowl edgec reat
edbyR&Do re mpl o yeet rainlng, for
exa mpl e,canno tbeke ptfullypr lVate.Whi leama c hinet oo lca nonl ybeus e di n
onepl acea tatime ,knowl edgeo fho wt ode si
g nama c
hi net oolc anbeus edby
mo rethano ne丘r ma tat i
me; kno wl edgei snotc ons ume dbyus aget hewa yma te-
rialgo odsa r
e.Co nsequently,af i
rm' sinve st
me ntsinR&Da ndt ra i
nlng, fo rexa m-
ple ,no tonlybe nefitthef i
rm buta ls
os pillove rt obe nef itothe rfirms .Int he
lang uageofe co nomi cs,thesespillove r
sc reat
ee xternalities, thatis,be ne fi
tsext e r
-

nalt ot hefirm. The see xter


na li
tiess peede conomi cg r owt hbe caus ethe ybe ne fi
t
ma n ybe sid
e sthef i
rmunde rtakingt hei nvest
me nt,i ncrea s
l ngt het otals izeo ft he
ma rketa ndf ur
the rstre
ng theningt hema nypos i
tivel oo pstha tde pe ndo nthes c ale
ofa ct
ivltylna ni ndustryo rr eglOn.Ro me ralsos howe dt ha tbe causei ndivid ual
fir
msge nerall
ydon' tunde rstanda ndc an'ttakea dva ntageoft hebe ne f
itst he i
r
n owl
k e dgeinve stmentsc reatefort hee conomya sawho le, therei sat ende ncyf or
fi
m st
r ound eri
nv e s
tinhuma nc a
pi talandR&D.

1
0.6 DoESTHEEcoNOMY LocK I
NTO I
NFER1
0RTECHNOLOGI
ES?
Onec ons e que nceo fpa thde pend enc eist hatr ando me ve nt se a rl
yl nt hee vo l
ut ion
o fas ys t
e mc a npus hi tdowno nepa tho ra no the r.The ser a ndo ms hoc ksc a nbe
sma lla ndmi ghtgounnot ice da tt het ime ,o re veni nhi nds ig ht.The yc ani nvol ve
cha nc ee ve ntswi thint hef ir
msi nt hei nd ustryo rs pi l
love rsf romunr e lat
edpo liti
-
ca l
,te chn ic al,ors ocile
a ve ntsint hewo rlda tlarg e・ Thepos itivef eedba cksa mpl ify
thed i
ffe re ncesa mo ngt hec onte nde rsuntilo nee me r
gesa st hes t
a nda rda nddo mi -
na t
e st hei ndus try.Suc ce ssbe ge tss ucce ss.Ast hewi nne re me rge s,thec ostso f
swi tchingf romo nes tanda rdt oa no he
t rbe c omeg reatera ndgr ea terunt ilthes ys-
teml ocksi nt otha te quilibr i
um. ThePo lyap ro cessde scribe di ns ec tion1 0.2s ho ws
howpa thde pe nde nc eandl oc ki nc a no ccurwhe na ll equilibr iaa rei nitiall
ye qually
attr
a ctive . Itdo esn'tma tterwhe the rwed riveo nt her ighto rl e fto rwhe t
he rcloc ks
goc loc kwi seo rc ount er cloc kwi se ,S olo nga swea l
lc hoos et hes amed irection.
Mor ec ont rove rsialist heno ti
o nt hatpa thde pe nde ncec anl e adt hee cono myt o
locki nt oe quil
ibria-t opr od ucts ,techno log leS,andwa ysofl ife-t ha tarei nfeio
r r
too the rst ha tmi ghtha vebe e nc hos en(se e,e 蛋.
. ,Ar thur1 99 4) .
Ift hedomi nantd etemi na nto fp roduc ta t
trac tivene ssi sc o mpa ti
bi li
tya ndt he
avail abilityofc ompl e me nt arygoods( e・g・,VCRs ,pe r
s ona lc omput e rs,keyboa rd
layo uts) ,the naf irmmi ghtbe co met hema rke tle ad ere vent ho ughi tst echno log y
isinf erior .Ma nya rguet ha ttheVCRi ndus t
ryp rov idesa ne xa mpl eofl ocki nt oa n
infbrio rte chno logy ,po lntlngOu ttha tBe tama xo ffer edsu pe rio rpIC tureq ua lit
ya nd
isto da yt hes tan dardf orpr ofe ssio nalvi deoe qui pme nt( ot he rsf oc uso nVHS' S
long erpl ayt imet oa rguet ha titwa sa ft
era llthes u pe ri
o rtec hnol og y) . TheMa cin-
tosho pe ra ti
ngS ys temWa sC le arlys u periort oMi cr oso打sDOSa nde arlyv e r
s i
o ns
ofWi nd ows ,ye tMi cros o打ss ys temsbe camet hes t
anda rdwhi l
et heMa cintos h
stead i
lyl ostma rke ts ha re.TheQWERTY ke y boa rdi nve nt edbyChr istophe r
Shol esi nt he1 870si swi delyc ons ide r
e dt obei nf eriort ot he1 936Dvo rakke y-
boar di nt e rmso ftra i
ningt ime , tyPl ngs pe ed, erro rr a
tes ,ba lanc ebe twe enthel e f
t
andr ig ht ha nds ,andc omf ort,ye tne arl
ye v eryonec o nti
nue st ol eant
r heQWERTY
388 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

la
yout・
12Thei rra
tionalEngli
shs ys
tem ofmeasur
eme nt
,withitsfeet
,ya r
ds ,

pounds,ga
llons
,anda c
res,i
sclea
rlyinf
eri
ort
otheme t
ri
csystemyetcont
inuesto
beusedintheUS.
Thel i
kel ihoodofl oc ki ngl nt Oa ni nf eriort echnol ogyi nc reas esWi tht he
strengt hoft hepos itivel oopst ha tc onf era dva ntaget ot hema rke tlea deri nde pe n-
de ntoft hea ttribut esoft het ec hnol ogyl tSe lf,Thes tronge rthene twor k,compa ti
-
bility,de vel opme ntc os t,ma rke tpowe r,a ndgol denr ul el oops ,themor el i
ke lyi tis
theul tima t ewi nne rwi llbede ter mi nedbyf ac t
or sunr ela t
edt opr oduc tqua l
ity,
func t
iona l
ity,a ndf ea tures .Cont inue dloc ki nt ot heQWERTYkeyboa rdi sdue
tot hegr ea ti mpor tanc eofc ompl ement aryas sets,s pe cifi
cal ly,t ypi stst rained
inQWERTY Thes wi tchingc os tsofr et
rini
a ngt hehugei ns talledbas eoft ypi s
tsi n
theDvor a ks ys tem out we ight hea dva ntageofDvor ak, pe rpe t
ua tingt hedomi nanc e
ofQWERTY. 13
Thepr eva le nceofpos itivef eedba cksi nt heeconomydoesoc casiona llyca us e
locki nt oi nfe riort ec hnol ogi es . Butt hei ssuei sc ons ide rabl ymor ecompl ex. Tec h-
nol ogi ese vol ve. Ani niia
t llyi nfe riort echnol ogymi ghtwi nt heba t
tlef orma r
ke t
sha rea ndeme rgeasanew s tanda rd,butl ateri mpr oveme ntsmi ghtove rcomei ts
initialde f i
ci enc ies .Mi cros of ta galnPr ovi desa ne xampl e・TheDOSope ratlngS ys
-

tem wasunques tiona bl yi nf er i


ort ot heMa cint osh,ye tMi cros of tbe ca met hei n-
dus trys tanda rdwhi let heMa cwi the red.Mi c rosof twast he na bl etoi mi tatethe
gra phica li nte rfaceoft heMa c,i nc orpor at i
ngma nyOfi tsf eatur esi nt heWi ndows
ope ra t
lngS ys te m. Thef irstve rsionsofWi ndows ,thr oughWi ndows3. 1,we res il
t l
clea rlyi nfe riort ot heMa c intos h.ButMi cr os oft'sdomi na ncea llowe di ttoi nves t
hea vi l
yi nf ur theri mpr ove me nt s.Wi ndows95a nd98,i nt hej udgme ntofma ny,
clos edmos toft hega p,a ndf ur t
he ri nnova tionwi l
lnodoubtl ea dt os til
lgr eater
func tiona lity. h i
W let hene twor ka ndcompl e ment arygoodsl oopsdi dlea dt hes oft-
wa rei ndus tryt ol oc ki nt oat echnol ogyt ha twasi nfer i
ora tthet ime,t henewpr od
-

uctde ve lopme nta nddi ffere nt i


a ti
onl oopsgr adua llye r asedt hede fici
t .Ofc our se,
theMa ci ntos hope ra t
lngS ys te m WOul dpr es uma blyha veevol veda tahi ghe rr ate
hadi twont heba tt
l ea ndbe comet hes tanda rdJti se nt irelypos s ibl etha tcomput er
use rswoul dha vebe enbe tte rof fi ft hei ni t
ia llys upe riort e chnol ogyha dwon. I
ti s
notpos s i
bl et oa ns we rs uchques ti
onsde finitive l
ybe ca us eweca nne verkn Owhow
muc hbe ttert hel os ersmi ghtha vebe come.
Amor es ubt lei s s
uec onc e rnst hecoe vol ut ionofpeopl e'st as teswi t
ht echnol -
ogy.Peopl e' spr efe renc esa renots ta ti
c;t he ye vol vea ndc ha ngewi the xpe rienc e・
Yourl ikesa nddi slikesa da ptt oyourc ir cums ta
nces .Thea mountofs altorhot
peppe rpeopl econs iderpa lata ble, thea mountofpe rsonals pa c epe opler equlre,the

12
Th erel
at
iveme it
r sofQWERTYa ndDvo r
akarestil
ldebat
ed.Lie
bowitzandMa rgo
ls(1990)
i
ar
guethatmanyo ft
hes tu
diessho
wi ngthes
up e
ri
orl
tyO ftheDv o
raklayo
utaref
la wed.
Thepre -

pond
eranceoftheevidence,ho
wever,sugge
stsDvorak'sla
y ou
tismo r
eefici
entthanQWERTY.
13
Asa noth
erex a
mp le,Moxnes(1992)dev
e l
opsamo d
elshowinghowa neconomyc a
nlock
i
ntoani n
feri
oren e
rgysupplysys
tem; se
eals
oFi dd
a Tan(1997)・Ste
rmana n
dWi tte
nber
g(1999)
dev
elopamo delofsci
e nt
if
icrevo
luti
onwh os
ed ynamicsexhibi
tstr
ongpat
hd ependenc
eandfind
ha
t tt
hep rob
abili
tyaglVenhteor
yrisestOdoin
m anc
ei nit
sd is
ci
plin
eisonlyweaklyrel
ate
dtoits
i
ntr
ins
icexplanat
orypo werwhil
estrongl
ydeter
in
m edb yen ir
v onment
lc
a ondi
ti
on satt
heti
meo f
i
tsfo
und i
ng.
Ch
apt
er10 Pa
thDe
pen
den
cea
ndPo
si
ti
veFe
edb
ack 389

amountofl eisuret imea nda cc esstoo pe ns pacepe opl ede sirea l


lv∬ywi dely
acros scul tures
. Ha bituationi sapowe r
fu lproc ess.
Si mila rl
y,peo ple'Seva luationofat echnol ogyc a
ndi fferove rtimee ve nt hough
thet echnol ogyI t
se lfma ynotc ha nge.Ma nyc itydwe ll
e rslivemor eorl es sha ppily
ine nvironme ntsnoi sier,mor ec rowde d,a ndmor epollute dthana nythe ira nce s
tors
coul dha vei ma gine dort ol erat
e d.Oure va l
ua ti
onsoft hea tt
ract
ivenes sa nddes ir
-
abilit
yoft hee nse mbl eoft ec
hnol ogl e
Sa nds ocialstr
uc turesmode ms oc ietyha s
beenl oc ke dintofort hepa st50ye rsd
a ife rfromt hewa ywewoul dha vee va luated
themi n1 950.Be ca usepe ople'spr eferenc es,tast
es,ands tandardsa rema l
leable,
technol ogya ndo ura ssess ment sa ndr eac t
ionst oitc oe volve・Ga ruda ndRa ppa
(1994)S howhows uc hc oe volutions hape dthee me rgenc eofcoc hlearimpl ants,a
technol ogyt oprovi dehe aringf ort hepr ofoundl yde af・Ri valtechnologl e Sledt o
compe tl
ngnot ionsofwha ts ucc esswo uldme a nforpatient srecei
vlngthet echno1-
ogy( e.蛋. ,theabi l
ityt ode c odes pe echatal owe rcostort ohe a
rawi de rs pec t
rum
ofs ounda tahi ghe rcost),ul t
ima t
e l
ya ffec t
inggove rnme ntregul a
tionsa nds tan-
dardsf ort het echnol ogy.

1
0.7 LI
M!TSTO L
tocK 【
N
ThePol yamode la nde xampl esofpa t
hde pe nde nc es ugge sttha tpa thde pe nde nt
sys t
emsr api dlyl oc kint oas t
abl ee qui l
ibr ium,whi cht he npe rsistsinde finitely.
Thec l
oc kwi s ec onve nti
onwa se stablishe dbyt he1 500S .Thepr l
meme ridia nc on-
tinuest obel oc atedi nGr eenwi cht hought hes unhasl ongs inc es etont heBr it
is h
empi re.Andt heQWERTYke yboa rdha sbe e nt heba neoft ypi ngs t
ude nt sf orove r
ac entur y. Ar ea l
lpa th-depende nts ys temspe r
pe t
ua l
lyt rappe di nt hee qui li
br iat o
whi chc ha nc ee ve ntsleadthe m?I st he renoes c ape?
The r ea rema nye xampl esinwhi c hadomi na nts t
a ndar dwa sove r
thr own. Suc h
revolutionsus uallyoc curwhe nthes ys t
emi nwhi cht hes tanda rdi sdomi na ntbe-
Come sobs ole teo ri sits
elfove rt
hr own. Thedi nos aursr ule dt hee arthf ormi ll
ions
ofye ars, buta f te
rac atas
trophica ster oidimpa c tc ausedma sse xtinctionst hro ugh-
outthepl a nta nda nima lkingdoms ,dinos aur sdi dnotr ee me rge・Thei mpa c tde -
Stroyedt hee cos ys t
emi nwhi chthedi nos aur sha dbe comet hedomi na nts ta nda rd・
Int ermsoft hePol yapr ocess,t hema sse xt inc ti
one ve ntr e move dmos toft he
stones( spe cies )fromt hej ar(availa blee col ogi calnic hes) ,Sot hatt hes e lectionof
ne ws tones( t
hee vol ut
ionofne ws pe cies)wa sonc ea ga ins trongl yinflue nc edby
random e ve nts .Li f
ef il
ledthej aronc ea gain,butdi fe rentf or msofl ifebe came
domi na nt.14
Inapr oc es sSc humpe terf amo us lyd ubbe dc rea t
ivede struc tion,e conomi cde -
pr es
sionsc a nun freezea ne conomyt hatha sl ockedi nt oc e rtaint ec hnol ogl eS・
Eve rye c onomyne edsba si
ct echnol ogi esf ore nergy,t rans por tation,a ndc ommu-
nicati
ons .Ane ns embl eoftechnol og leSa ndi nfr astuc
r turebui lta roundc oa l, steam,
rail,a
ndt het ele graphdomi na tedthei ndus t
ri ali
z edwor ldi nt hel a tel ワtha nde arly
20thc ent ur i
es .Popul at
ionsa ndi ndus trywe rec onc entra t
e di nl argec i
tiess ur -
rounde dbyf arma ndf orest
. The sete chnol ogl eSa nds ett
leme ntpa tternswe res elf-
reinforclng.Coa lha saf air
lyl owe ne rgyde ns l
t ya ndi sdi fficul ttoha ndl e,whi c h

1
4seeGo
uld(1990)f
ord
isc
uss
io
nofp
athd
epe
nde
ncei
nev
olu
ti
on.
390 P
art
II Th
I eDy
nami
cso
fGr
owt
h

favo rsc e ntralizeds ettleme nt pa tter nsa ndt r ans po rtmo de sl iker aila nds teams hi p・
Te leg raphl ine swe reof tens t
ru nga lo ngt her ailroa dr ighto fwa y ,lowe rlngt hec os t
ofi nf rastruc turea ndma i
nt ena nc e・Thec oa l-ste am- r ail-te legr aphe ns embl er e-
ma ine ddo mi na ntunt ilt heGr ea tDe pr e ssionoft he1 93 0S .Thede pr es sio n
ba nk upt
r e dma nyo fthef i
rmsi nt he sei nd us tries ,he
t irphys ica lin frastuc
r turede -
terio rate d, andt hepowe ro ft he irl ea de rswa ned.
Whe nt hee co no mybe gant or e c ove rf r
om t hede pr e ssio ni ne a rne sta fter
WWI I, ne wi nv e st
me ntdi dno tr ec re atea ndr efu rbisht heol dne two r ksa ndt e c
- h
nol oie
g sbutf o cus edi nste adonane we ns e mbl eofba s ict e chno log leS。 Thene w
economyo fthepos twa re rawa sbui l ta roundo il
,na tur alga s ,a nde lec triclt
yf or
ene rg y;i nte ma lc o mbus tio na nde le ctricmot orsf orme c ha nic alpowe r;a ut
- o
mo bile sa nda ircraftf o rt ra nspo rtatio n;a ndt ele pho ne ,r ad io,a ndt elevi sionf or
colnmuni cation. Thes u bu rbse me rge da ndi ndus tria llo ca tionpa tte msbe ca mel e ss
cent ra l
iz ed・ The set ech no log i
e sWe r ea lsomut ua ll
yr einf o rclng: Ca tal
yt icc ra cki ng
ena bl edc rud eo iltober ef inedi nt oga solinea tl owc os t;ga so li
nei sa ne ne r gy-
dens e,e a s
ilyha nd ledf ue ls ui tabl ef o ral argef le etofs ma llv ehi clesa ndd ece ntr l-
a
izeds ettleme ntpa tterms ;i nter na lc ombus tione ngl ne Sa reS ma l
la ndpo we rf ul
eno ug ht ous ei na ircra ft;a nds oo n. Al lthe set ec hno logl eSWe rei nv ent edwe llbe -
foret he1 93 0S ,butt hec os tsofs wi tc hingwe repr ohi bitivebe c aus et he ywe rei-n
compa tiblewi tht hee xistinge ns e mbl eoft ec hnol ogl e Sa nds oc ials truc t
u re s.
De spi tet he irg reatpot en tial, t
hene wi nve nt ionsc oul dno ta chi evewi de spr eadus e
untilt heo ldi nfra st
ruc tu re-p hys ical, soc ial, andpo liti
c al-wa ss we pta wa ybyt he
Gr ea tDe pr e s
s iona ndSe co ndWor ldWa r
. Thed e pr essio na ndwa rf unc tione da s
ama s se xt inctio ne ve ntt ha te ra sedt heba sisf o rt heo ldt ec hnol og le Sa ndt he
fi
rmst ha tdo mi nate dt he m・J us ta sne wf o rmsofl i
f ee vo lvea ftere ve ryma ss
extinc t
io n,ane wa ndd i
ffe rente co no mye me rg eswi tht her ec ove ryf r ome ve ry
ma jo rde pre ssion.15
Gr ea tu phe ava lss uc ha sd epr es sio nso rwa rsa reno tne e de dt oun fre ezeas ys -
temt ha tha sl oc kedi nt oapa rticul are qui librium。Shi f tsi nt e ch nol ogi cala r chi -
tectur eo ftenunde rmi net heba sisf わrt hedomi na nc eofapa rticul art ec hnol ogy ,
standa rd,o rf irm.Thet rans isto rma deva c uum t ube so bs o lete ,a ndno neoft he
leade rsi nt heva cuumt ubei nd us trywe rea bl et ot ra nsla tet he ird omi na nc ei nt he
oldt e chnol og yI nt oal ea de rshipr olei nt hes olid- Statewo rld. He nd e r
s ona ndCl ark
(1990)s howt ha tdo mi na ntf irms( a tl ea stins omei nd us trie s)ra relyma inta i
nt he ir
leade rshi ppos it
ions ,o re ve ns ur vive ,a fte
rs uc hc ha nge si npr oduc ta rc hitec tur e.
Thes a mepos itivel oo pst ha tc onf erc umul a tivea dva n tag et oaf i
r mb ybui ldingup
netwo rkso fs ki l
ls, re l
a tions hips ,andknow- hows pe cifict ot hef i
rm' Ste chno logy
andma rke ta l
s oc re atei ne rtiaa ndr igi diyt
t ha tma kei td iffic ultt oa d optar adi c al
andi nco mpa t
iblene wt e chnol og y( seeSa stry1 997) .

Thea rchi tectur als hi ftst ha tu n de rmi ne t hedom ina ntd e signa ndd omi na nt
fi
rmsi na ni nd ustryo fte nari sef romi nnovati onsc reated b yt hos eve ryf i
rms .The
comput eri ndus trypr o vi de sa not he re xa mpl e・Fi rm s s uc ha sI BM a ndDi gita l
Equi pme nt bec ameh uge lys uc c es s
f ult hro ughe x ploitatio nofma n yo ft hepos itive

1
5F
orfu
rt
herdi
sc
uss
io
nofth
eint
er
acti
onbe
twe
enec
onoicc
m y cl
esa
ndt
hee
vol
ut
io
nof
bas
ic
t
ec
hnol
ogi
es
,seeGr
aha
ma n
dSeng
e(1980)a
ndSt
er
man(1986).
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveF
eed
bac
k 391

fe edba cksdes cribe da bove,e spe cia l


lyt hedi fe re ntia t
iona ndi nnova t
ionl oops
(S ectionsl O・ 4・5a ndl O・ 4・6) ・ Bypr ovid ings upe riors e rvicea nds uppor t(IBM)a nd
te chni c ll
a ye xc ell
e ntpr od uc ts( Di gi t
a l),thes ef irmswe rea bl et ocha r
gec ompa ra-
tive lyhi ghpr ices;i nt um,hi ghma rgl nSPr ovi de dt her e sour cesf orf ur t
he rinve st-
me nti ndi ffe rentiationa ndi nnova tion. The s
edi ffe rentia t
ions trategle Swo rkedve r
y
we lldur ingt hee arlyye ar soft hec omput erindus trywhe nt hec ostsofc omput e r
s
we reve ryhi g h, vol ume swe res ma ll,de ve lopme nta ndc apa cltyc os tsWe reamod-
e stf rac t
ionoft otalc os ts,a ndc omput e rswe reus e df oral imi teds etofs pe cialized
func tionsi nc en t
ralda tapr oc es singC ent er s
.
Asc omput ersbe camec he ape r,mo rewi de lya va ilabl e,a nde a siert ous e ,se r-
vi cea nds uppo rtbe camel es simpo rtant .Whe npe opl ebuyane wPCe very2ye a r
s
toke e pupwi tht echni ca lpr ogr es s,wa rra ntyt ermsa nds er vi cec apa bilitya rel e s
s
impor tant ;whe na ppl ica t
ionsus eapol nta ndc licki nte rfac e,t rainlnga nds uppor t
ar el es si mpor tanta se mpl oye est ea cht he ms e l
vesa ndea chot he r
. Ast hec ostof
ma nuf a ctur ingf ellwhi let hec ompl exityofdes ignsi nc rea s ed,upjr ontde ve lop-
me ntc ost sbe camemo rea ndmo r ei mpor tant .Asc omput lngc ostsf ell,comput ing
be c amede ce ntralize d・Ins tea dofamul timi lli
ondol larma inf rames e que steredi na
c old,c lea nr oom,t hee mpl oye e snowha dac omput e ront he irdes k. Ne two rki ng
andc ompa tibi li
tybe ca memuc hmor ei mpor t ant .Thee xpl odi ngnumbe rofc om-
put er si nus ec reat
e dl uc rativema rke tsf ora ppl ica tionst ha ti nduc edt hirdpa r
tie sto
ent ert hes of twa rema rke t,bot hgr e atlys tr
e ngt he ni ngt hec ompl eme ntarygoods
fe edba cka ndr educ ingt heha rdwa r ema ke rs'c ont r olove rt hes ec ompl eme nt ary
goods .
Theve rys ucces soft hec o mput e rindus tryl ne Xpl oiting血epos itivei nnova tion
andpr oduc tdi fe r
e ntiationl oo psc aus e dt hes ef ee dba c kst owe aken, de stroylngt he
ef fective nes soft hes trategi est ha tha dc r ea t
edt ha ts uc cess .Di fferent i
ationbe c ame
les sa ndl e s simpor ta nt,whi l ec ompa ti
bi litya nds of twa r ea va i l
abi l
itybe camemor e
andmor ei mpo rtant ・Suc c es si nama rke tdomi na te dbyc ompa ti
bi li
t y,s oftwa re
ava ilabi lity, ande conomi e sofs caler equi reda ggr es sive lyl owe rprlC eSt Oge ne ra t
e
thevol umer e quiredt oof fs ethi ghde ve lopme ntc os tsa ndwi nt heba ttl
ef orma rket
sha re・ Ma infr amea ndmi ni comput erma ke rsl ikeI BM,Di gi talEqui pme nt ,
Wa ng
La bor a tor ies ,Da t
aGe ne ra l,a ndPr imeComput e rf a iledt or ecogni z ethes hifti n
loopdomi na nc et he yt he ms elve she lpe dt obr inga bout ・Thes ef irmss udde ly
n
foundt he ms e l
ve swi thc a pa bi l
ities ,r es ourc es ,S tr ategi es ,a ndc os ts tructur es
gr osslyoutofa li
gnme ntwi ht
t her equl reme nt Sfors uc c es s・ Whe reonc ethe yr ode
thepos i
tivedi fferent iationf eedba ckst ogr ea tera ndgr ea te rs uc ces s,nowt he se
l
oopsbec
m ed
a ea
hS
t pir
alsl
ead
ingtofa
ste
ran
dfast
erc
oll
aps
e.Someoft
hes
efor
-
meri
ndust
ryg
ian
tss
urv
iveasmeresh
adowswhi
lemanyvan
ishe
dalt
oge
the
r,

10.
8 M oDEuNG PATH DEPENDENCEANDSTANDARDS FoRMAT1
0N
Thel i
nea
ra ndno nl
inea
rPolyaproc
essesaboveprovidesimpleil
lus
trat
ionsof
path-
dependentsyst
emsbuttheydonotprovider
ealis
ticmodelsofpathde pe
n-
denceineconomicorsoci
als
yste
mssuchasthecompeti
tionbet
we e
nBe t
ama xand
VHSort het r
iumphoftheWi nt
elar
chit
ect
ureovertheMa c
int
osh.Thissecti
on
3
92 P
art
II Th
I eDy
nami
cso
fGr
owt
h

develo
psas i
mplemo delofpa
thde pe
ndenceint
hee c
onomy,amo de
lwit
hmore
re
a l
is
ticf
ormulat
ionsfort
hedeci
si
o nrul
esandwhic
hc anbee
labo
rate
dtoi
ncl
ude
t
hema nyposit
ivefeedbac
ksdesc
ribedabove.

1
0.8.
1 Model
Str
uct
ure
Theba ttlef ordo mi nanc ebe twe enBe tama xa ndVHSi sty pica lo fs ta
nda rdsf o r
-
ma ti
o nf orne wp r odu ctsinma rke tswhe ret heu ti
liy oft
t hepr od uc tde pe ndsont he
siz eo fthei ns t
alle dba sea ndt hene two rko fus ers.Onef axma c hin ei sno tus e fu1-
fa xma ch ineso nl ybe c omeus efulwhe nt herei sane t
wo r
ko fo the rc ompa tiblema -
chi ne s.Ma nypr od uc tsd epe ndo nt hea va ilabil
ityo fc o mpl e me nt aryr esour ce s
:
pe rsona lc omp ute rsa renotus efl wi
u ho
t utc ompa tibles oftwa re;a u tomobi lesa re
no tus efulwi thoutne two rkso fr oads, gas oli
nes t
ations ,ando the ra uto-friend lyI n-
fra st
ruc ture. Ins uchma rkets,thea tt
rac ti
ve ne ssofap rodu ct ba sedo nag ive nS tan-
da rdde pe ndso ni tsi nstalledba se,a ndma rke tsha rewi llde pe ndo nt her elative
attrac t
ive ne sso fth ed ifferentc ompe tlngS t
a nda r
ds .Figur e1 0 -23s ho wst hes truc-
tur eo fas i
mpl emode lt oc apturet he sef ee dbacks .Thed iagr amr e present st wo
pr oduc tsc ompe tlngt Obet hes tandardi nama r
ket.Thepr o duc tsa rea ssume dt obe
inc ompa tible.Toke ept hemode la ssimpl ea spos sible,o nlyt hemos tba si cpos i
-
tivef ee dba ck, hr
t oug ht hei nstal
ledba se,isr epresent edex plicitly .Pric esa ndo ther
de termi na ntso fpr od ucta ttract
ivene ssa rede li
beratelye x clud ed. Thec halleng eat
thee ndo fthi sse ctioni nv ite
syout oe xtendt hemode ltoi nc ludet he seva riables
andot he rimpo rtan tloopss ucha sthepr oce ssbywhi c hde ve lope rso fc o mpl e me n-
tarypr oduc tsc ho os ewhi c
hf o r
ma tt oa do pt.
Thei nstalledba seofe achf irmi sinc reas edbyt hes a
le so fe a chf im'
r spr od uct
(twof irmsi- 1 ,2a rea ss
ume di nt hes imul ationsbe l
ow,b utt hemode lc an
ac commo da tea nynumbe ro ffirms ).Fo rs impl icity,a s
sumenod isc ardsa ndno
repe atpu r cha s
e s,s othe rei snoout lowf
f romt hei nstalle
dba se・

nst
al
ledBas
eProd
ucti-INTEGRAL(
Sal
eso
fPr
odu
cti
,
Ini
ti
alI
nst
al
le
dBa s
eofPr
oduc
ti)
(10 -
1)

Thes
ale
sra
teo
fea
chf
ir
mist
hepr
oduc
tofi
ndus
tryd
ema
nda
ndi
tsma
rke
tsha
re:
S
ale
sofPr
odu
cti-To
tal
Dema
nd*Ma
rke
tSh
arePr
odu
cti (
101
2)
Fornow,a ss
umei ndust
ryde ma ndi sexogeno usandc ons ta
nt.Inreal
it
yo fcou r
se
t
he r
earema nyf eedbackstoi ndus tr
yde ma nd( se
ction1 0.4).
Ma rke tshareisd e
termine dbyt hea t
tr
a ct
ivenessofe achfim'
r sproductsrel
a-
t
ivetOt hea t
tracti
v e
nessO ftheot herfi
rl
Trl
S'products.Thef ormulati
onf orl
Tr
lar
ket
shar
emus tme etseveralcri
teria .Firs
t,ma rketshares houldbei ncreas
lnga Sthe
att
ract
ive nessofthef ir
m' spr od uctrisesandde c
reasinga Sthea tt
ract
ivenessof
competitors'productsri
s e
s.Se cond, ma rketsharemus tbebo undedbe t
we en0a nd
lO0%.Fi nal
ly,t
hes umo fthema rketshareso fallfi
rmsmus tequal100% ata l
l
t
ime s.
Aus efulformulationthatme etstheserequirement sis
At t
ract
ivene
sso fProduc
ti
Ma r
ke tShareProducti
To t
a lAt t
rac
ti
v en
e s
so fAllProducts
To
tal
Att
ra
cti
ven
esso
fAl
lPr
odu
ct ∑
s-L
-u

At
tr
act
iv
ene
sso
fPr
odu
ctJ
9
33
NIUnPOJ
Id
-OSalE!
S
慧 葛 選 - ㌔ Z1 3nPOJl
d

OSSaua^! t
UeJl
tt
V
.
,
:::1:
・・
感 ..㌻ ∴
十 .
∵て ∵
uo^l!
l!q!
ledLuO3

∵∴ "=
:.
∵二 ㌧、
圭.∵:
/ .夢 ㌶ ⊥ 1

OI Ua-1山
N13nPOLd ∵∴ ∵∴ 済=・J
遜.
-
OSSaua^!
IDt
2J
ll
lV
+ヶ NI
UnPOJ
l
dI0
U.
A:;
3pO
ai
銅 :s
mpou
NeE/ F.
^^川.
i?絹 .ほ ほ SSaua^!
)3eJ
l
llV
」 。s
uso
au
s:o
^i銅 葛 _/

1 もー 塵 叫O m 3a忘
SSaua^!
tOE
2J
ll
lV uO S IU n P O L d ニ V
SI
Uall
山 ∈OPue] t-
0 IO S S a u a ^ !t O t2 Jll l V
L1
3nPO)
l
d
uo葺 きg PJ ePuel S′ノ ーi
OSSauaA!
10蛋 W
LIUnPOJ
ld
i
OSSaua竜 ,t
IW 、\ 旬I J
の"?
oS;
oOl
i
3郎 3 ノ 折r
uosI Dall
山 uJ
OPu 題 = 3nPO左 iO
JO-PaaS aSO! N +5Saua^!
tDt
2Jt
lV
aSt
2g Pal
Jel
Sul ㌔
OISS?ua^!)
3eJ
ttV --l 〓 UnPOJ d
1
0^)!^!
)!
SuaS -
ossaua^! t
aeJl
lV
_ uo^)
. !
l!
q!teduo3
S13基 山 ∼も i
OI O選 出 N13nPOJd'
aSeg
A)!
l!
q!leduo3 POニt
2t
Su〓t
2!l!ul
J
I0IPIOLJ
SaJ
lL
J1
LI
UnPOJ d'
aSeg
Paニt=t
Su〓e!l!ul
sI 0J
。aHaq) V
qau1
0PPOL
uO一
dLu!
SeJ
0忘 L
nlUml
S OL ut]n91
のN・ 比
39
4 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

whe
reni
sthet
otl numbe
a roff
irms
.Tot
ala
ttr
act
ive
nes
sist
hes
um oft
hea
ttr
ac-
tivenes
slevelsofallproduc t
sint hema r
ketplace.
How shoulda tt
r a
c t
ivenessbes pecifi
ed?At t
r a
cti
ve nessde pendsonawi de
rangeofva ri
ables,includingprice,a vail
abili
ty,qua li
ty,servic
e,fea t
ures
,a nds o
on. Int
hissi
mpl emodel ,Overa
lla t
tracti
venessist heproduc toftwot erms:theef-
fectofcompa tibi
lit
yona t
tra
ctivenes s(t
henet wor ke ffect
)andt hee fectofa l
l
otherfact
orsofa t
tr
ac t
iveness・Thef ormul a
tiona ggregatestheeffec
t sofpr
ice,fea-
tures,a
vail
abili
ty,ands ooni ntoas lnglefac t
or,whi chinthi ss
impl emode lisas-
sume dtobee xogenous 。
At
tr
act
ive
nes
sof Ef
fec
tofCo
mpa
ti
bil
it
yonAt
tr
act
ive
nes
sofPr
oduc
ti
Pro
ducti *E脆 ctofOt
herFa
cto
rso
nAt
tr
act
ive
nes
sofPr ti (0-
oduc 5) 1

Thee fectofcompati
bi l
it
yona ttr
acti
venesscapturesthenet
wor kandc ompatibil
l
lt
ye ff
ect
s:thelrge
a rthei ns
tall
edbase,thegreatertheatt
racti
venes
soft hatprod-
uct・Ther
ea reanumbe rofpl a
usibleshapesforther e
lat
ionshipbet
we e
ni nsta
lled
baseanda t
tr
acti
venes
s ・Onecommonl yusedr e
lati
onshiplSglVenbytheexpone n-
ti
alfunct
ion
Ins
tall
edBa s
e
Ef
fe
o
ctofCompa
nAttr
act
ive
ibi
t
nes
li
ty Se
s -EXP Att
ns
r
i
a
c
t
t
i
vl
i
ve
t
yO
ne
f
s*
s
ofPrd ucti
(
1
o
0-
6)
Threshol
df o
r
ofProd
ucti oInst
all
edBase
[ o
mpa t
ibil
it
yEffec
ts)
]
Int hise quati
on, at
tractive nessri
sese xponential
lyast heins t
alledbasegr owsr ela-
tivet ot heThr esholdf orCompa t
ibil
ityEfec t
s.Thepa rame terSensiivi
t tyOfAt -
tractivene s
stoI nsta
lledBa secontr
olst hestre
ngthoft hee ffect.Thethres holdisa
sc al
ingf actorthatrepres entsthesizeoft heinst
alledba seabovewhi chne tworke f
-
fectsbe comei mpor tant ・
16Thee xpone nti
alcurvef ora tt
rac t
ivenessispl a
usible:
Whent herewe reonlyt wot el
ephonesi ntheUni t
edSt a t
es,theut i
li
tyoft hephone
wasnotve rygr eattot het hirdpotentialbuye r
,butwhe nt herewe re1 00mi l
lion,
theut ilit
yoft het el
ephonet othene xtbuye rwasmuc h,muc hgr eate
r. Thee xpo-
ne ntialfuncti
onme ansa ttracti
venessrisesatanincrea si
ngr ateaStheins t
alledbas e
grows ・1
7Thel a r
gerthet hresholdforc ompa ti
bili
tye fe ct
s,thel ar
gerthei nstalled
bas emus tbebef orei t
se ffectona t
tracti
venessbegi nst oout weighthee ff
ectsof
othe rfac t
orsofa tt
racti
ve ness.
Forexa mple,Bet a
ma x,asthefi
rsthomeVCR f ormattoreachthema r
-
ket,hadal argerel
a t
iveadvanta
geininsta
lledbaseintheear
lyyears
.Buteven
thoughthe
r ewe r
ema nymor eBetama
xma chinesthanVHSma chi
nesearl
yon,
the
efe ctofthisrelat
ivea dvant
agewass l
ight:sof e
w peopl
eha dma chi
nest
hat

I6
Ma thema t
ica
lly,
o nl
ytherat
ioofth
esensit
ivl
tytOthethre
shol
dma t
ter
s・Never
thel
ess
,也cyar
e
con
ceptual
lyd i
sti
n c
t.Apply
ingthesen
sit
iv
ltytOthenor
ma liz
edrat
ioo fin
sta
lle
dba s
ema k
esit
mucheasiertoint
erprett
hemo de
l a
ndparameter
s.
17
Th eexp on
ential
fu n
cio
t nissi
mp l
eandc onve
nienta
n al
ytl
Cal
lybut i
snotrobu
st・Wit
hthe
ex
ponentia
l fun
cti
o nforat
tr
acti
venes
stheincre
aseinat
tr
a ct
ive
ness血.
o ma dd
inganoth
eruni
tto
t
heinst
alle
dba seisalwaysgre
ate
rthantha
t ofth
eu ni
tbefore.
Amo rer e
ali
st
icfun
cti
onwo ul
d
sa
tur
ateforh i
ghlevelsofth
einst
all
edbase,r
e p
rese
nti
ngth eeve
ntualdominanceofdi
minis
hin
g
r
etur
nsa st
h eins
tall
edb as
ebecomesveryl
arge・Chapte
r1 4dis
cusse
sth econs
tuc
r ti
onofsuch
non
li
nearfu nct
ions.
Ch
apt
er1
0 Pa
thDe
pen
den
cea
ndPo
sit
iv
eFe
edb
ack 395

compa t
ibi
li
tywasnotye ta nis
sueformos tpotent
ialpurc
haser
s.Astheins
tal
led
basegrew,howe ver,compa t
ibi
li
tybegantoloom largeinpeopl
e'sas
ses
smentsof
productat
tra
c t
iveness.
I
nthissimplemode ltheotherfact
orsofattr
a c
tive
nessareexoge
nousandas-
sumedt ovaryrandoml ya roundtheneutr
alvalueofone:
Ef
fectofOtherFact
ors St
andardDeviat
ion NoiseSee
df or
onAttr
acti
veness -NORMAL ofRandomEf fe
cts, RandomEf f
e c
tson (
10-
7)
ofProducti ( onAttra
cti
venes Att
rac
ti
venessofProd
uct

whe r
et heNORMAL( mea n,s tanda rdde viation, noi ses eed)f unc tions ampl esf rom
anom a ldi st ri
but ionwi thamea na nds tanda rddevi ati
ons e tbyt hemode le r.The
noi s es ee di sdi ffe rentf orea chpr oduc tt oe ns uret ha tther andom e fe ctsf orea c h
pr oduc ta rei nde pe ndent ・18
Thef ormul a tionf orma rkets har emee tsa llt hreec riteriaf oragoodf or mul a-
tion.Thegr ea t
e rt hea ttr ac ive
t nes soff irmi ,thegr ea teritsma rke ts ha rewi llbe,
Ma rke ts ha rei sz e roift hea ttrac t
ive nes soft hef irm' spr oduc tsisz e roa ndloo鞄 i f
thecompe t
itor s'pr oduc t sa rec ompl ete lyuna tt
r acti
ve.Thes um oft hema rke t
sha resf ora llf irmswi lla lwa yse qua ll oo鞄 f ora nynumbe roff irms . Thes epr op-
ertieshol df ora nyf unc tionsr elatingPr oducta ttri
but est oa ttrac ive
t nes s・Ma ny
sha pesf ort hei ndi vidua la ttractive nes sf unc tionsa repl aus ible.Theexpone nt ial
funct ionus edhe rei ses pe cia ll
yconve ni entbe ca usei tca nbet rans f
or medi nt oa
for mi nwhi c hma rke tsha resc anbee xpr essedasal inea rfunct ionoft hea t
tibut
r es
ofpr oduc ta ttrac tivenes s ,a ll
owl ngt hea ttractivenes sfunc tionst obees tima tedby
standa r dr egr ess iont ec hni ques .Whe npr oducta ttractivenes si ss pe cifiedast he
produc tofe xpone nt ilf
a unc tionsofea c ha tt
ribut e, t
hef or mul a ionf
t orma rke ts har e
isknownasal ogi tfunc tion,bec a usema rkets ha reasaf unc tionofpr oduc ta t tib-
r
utesf ol lowsal ogi sticc ur ve・ 19
Fi gur e10- 2 4i llustra test hel ogl tmodelf orva riousva luesoft hepa r a
me ters.
Thegr aphs howst hema rke ts ha reoff irm 1i nat woji r
m ma rke ta si tsins talled
bas evari es .Thei ns t
alledba seoff i
rm 2i sas sumedt obec ons tanta ndequa lt ot he
thres hol df orc ompa ti
bil itye fec ts .Thegr aphs howst her es ulti
ngma rke tsha reof
firm 1f ordi f fere ntva lue soft hes e nsitivltyOfa tt
r acti
ve nesst oins talledbas e. I na ll
cas es ,whe nt hei ns tall
edbas esoft het wopr oduc tsaree qua l( alongwi t
ha llot he r
fac torsofa t
tr active ness ), ea chf irmr ece ivesha lfthema rket. Ma rke tsha refol lows
thel ogl S ticc urvea sins t alledbas eva r ies・Not et ha tt hema rglna li mpa ctofa n
inc reas ei ni ns tal ledbas eonma r kets ha redi mi nishesasi ns ta
lle dbas ebec omes
ve
ryl
arge:onc
ema
rke
tsha
rea
ppr
oac
hes1
00%,
fur
the
rinc
reas
esi
nat
tra
cti
venes
s

1
8Thef ormulati
onfort
herandome f
fect
sonattrac
tive
ne s
suse
dh er
esel
ect
san ewr nd
a omd r
aw
e
ver
ytlmeS t
epin血es imulat
io
n.Thisiste
chl
li
callynotcorr
ect
,si
n c
echang
lngthetimeste
pfor
u
pdati
ngth est
atesofthemo d
elwilldr
ama t
ic
all
ya lt
erth
er a
ndoms hoc
ksaf
fect
in
gt hesyst
em.
"
Random"s ho
ck si
nrels
a yst
emsarecorre
lat
ed,especi
al
lyo v
ershor
tti
meframes,si
ncerels
a ys-
t
emshavei ner
ti
at ha
tpreve
n t
sver
yla r
gechange
si nthevalue
sofvari
abl
esfr
omo nemo mentto
t
henext
.Amo rea pp
roprl
at
emo delofthenoi
seprocesswouldbeso-c
all
edpi
nkno i
se,tha
tis
,

n
ois
ethatiss e
ri
a ll
ycorr
ela
ted.Se
ea ppend
ixBfo rmo de
lsofpin
kn oi
sesui
t
ableforusein
c
ont
inuoust i
mes imul
ati
ons.
1
9Thep roper
i
t esandest
imat
ioniss
uesforlo
gltmo del
sa n
do t
hermodel
sofchoicearedi
scus
sed
i
nma n
ys tat
ist
icstext
s,e.
g.
,Aldri
cha l
l
dNe ls
on(1984).
396 r
PatI
II Th
e Dyna
m cso
i fGrwt
o h

FIGURE 1 0- 24

aruo!u∈!p)
(
ss
Behavi oroft he

0
7
5
l
ogi tmodel for
mar ketshar e

s
a
Twof i
rmsar e

0
0
5
assumed. The

a Jt
9raPhshowsmar -
Sl ?JL

0
ketshar eoff ir
m1 a
asaf unctionof

t
M
=

i
tsi n sta"edbas e
rel
at ivet ot he
0.
0 0.
5 1.
0 1.5
threshol df orcom- Lnst
aHedBaseofProducti
patibi l
it
yef fec t
s, Thr
esholdforCompati
bil
nyEffects
forvar i
ousval ues (
dimensi
onl
ess)

ofthes ensitivi
tyof
attrac ti
venesst o
haveasmalle
randsmallere
ffects i
ncethereissi
mplyle s
saddi
ti
ona
lma rke
tsha
re
i
ns taH edbases.
Thei ns t
alledbase togain.Thegreat
erthes ensi
tivltyOfa t
tract
ivenes
st otheinst
alle
dba se,t
he
offirm2i sas- shar
perandstee
perthelogist
icc urve,andthemo rerapidl
yshar
ea pproac
hesit
s
sumedt obe ext
remevaluesasi
nsta
lledbaseva rie
s.
con s t
an tand
equa一 tothe 1
0.8.
2 ModeJBehavi
or
thr
esho一 di n
Tos imul atet hemode lthepa r ame terswe res eta ss howni nTa ble1 01 2. Inpa rt
icu-
allc as es.
lar,t
hes e nsitivltyOfa ttrac t
ive ne sstoi ns t
a lledba sei ss e
tt o2, repres entlngamod-
e s
tne twor ke fe ct.I f,e arlyi nt hehi stor yoft hema rke t,thei ns t
a l
le dba seof
produc t1i s20% oft het hre shol dwhi let ha toft hec ompe titori sl
啄 o ,t hema rket
sha
re offim 1Wi
r llbeonl y55%, event houg hi te n joysa2: 1a dva nt agei ninstalled
ba s
e. Ifthec ompe tit
orha dl O0% oft het hr esho ldwhi lef irm 1ha d200% a smuc h
(sti
lla2: la dva nt age ),thema rkets har eoff i
m lwoul
r dt he nbe88%, rele
f c
tingt he
g r
eaterimpa ctofal a rgei nstalledba seona ttra ctive nes s・
Thes imul ationbe ginswi thal eve lpla yingf ield: thepa ra me tersf orbot hf i
ms
r
arei dentical,Theonl ydi fe r enc ebe twe ent hef irmsa risest hrought her andom
variati
onsi nt hea ttr
a ctivenes sofea chpr oduc tf rom ot he rf actors .Thes erandom
efe ctsarea s sume dt oha veave rys ma llst anda rdde viation, just1 %.
Figur e1 0- 25s hows20s imul ationsoft hemode l.Pr iort othei ntroduc tionof
anyr andomva riationsi npr oduc tattractive ne ssthet wof irmsha vet hes ameove r-
alla t
tractivenes s,a ndma r
ke ts harer ema insa tt hei nitiale quilibr i
um of50%.
Whe nther ando me fe ctsbe gin,a tt i
mez e ro,t hene twor ke ff
e ctiswe ak,soma r-
ketsha refluc tua tesr andoml yi nt hene i
ghbor hoodof50%. Ast hei ns t
alledba seof
eachf im g
r rows , howe ve r
, t
hepos iti
vene two rkf e ed ba ckga insins t
r engtha nda m-
plif
iesa nys ma lla dva ntagei ni nstalledba sec re ate dbyt her andom s hoc ksi nprod-
ucta tt
ractivenes s.Ast hei ns talledba sea dva nta geofonef irm gr ows ,thepos i
ti
ve
networ kf eedba ckga inse venmor es tr eng th,f urhe
t rboos tl
ngt hema rke tshareof
thele a
de runt ils ha rea ppr oac he sl O0%. The rea reonl ytwos tablee quilibri
a: com-
pletema rke tdomi na nc eore xtinc t
ion. Give nt hepa r ame ter sint hes imul at
ion, t
he
systeml oc ksi nt ooneoft he see qui libriaqui ter api dly.
Figur e1 0- 26s howst hedi str
ibut ionofma rke ts haresf orf irm 1a tva ri
ous
ti
mesi nas a
mpl eof5000s imul ations .Prio rt oye ar0, the rea renor andome ffects
Ch
apt
er10 P
athDep
end
enc
ean
dPo
si
ti
veF
eed
bac
k 397

TABLE 10-
2
T
otal
Deman
d lmi
"ionuni
ts
/year
Par
amet er
sfor
si
mulat
ionof Sensi
ti
vit
yo fAtt
ract
i
venessfr
omlnstaH
edBas
e 2(
dimensi
onl
ess)
i
nst
aHedbas e Thres
holdforCompat i
bi
li
t
yEffec
ts lmi
"ionuni
ts
model St
andardDe viat
ionofRandomEffec
ts
onAtt
racti
veness Ol(
0. di
men
sionl
ess)
f
nit
iall
nst
a=edBas eProducti 1uni
t
I
nit
ial
Time -1years
Ti
meSt
epf
orsi
mul
ati
on 0,
25years

FIGURE10- 25
Simulat
ionsof
thein
s t
aHed
L∈Lに h
0
t
7
L
)

basemode一
aJ

Twen t
ysimula-
0
O
5
eL

ti
onsar eshown.
芯 JS 空eM

Attimezerothe
st
andar ddevi
ati
on
0
2
L
L
)

oftherandomeト
f
ectsonpr oduct
att
ract
iveness
ri
sesfrom - 10 1 2 3 4
Ye
ars
5 6 7 8 9 10
OtoO.01.
andt hes yst
e mi sba l
a nce dont heuns ta blee qui li
br i
um of50% ma rkets har e.At
timez er o,the丘r str andom s hoc ksbe gi nt ope rt
ur bt hes ys te m,butt hepos itive
fe edba cksha venotye tbe gunt oo pe rat
e. Ma rke tsha r
ei st i
ght lyc l
us ter
e dbe twe en
about49%a nd51 %, andt hedi s t
r ibutionofma rke tshare sisno ma l(bells hape d).
Thedi s
tr i
butionc ha ngesonl ys light lyf ort hef irstfe wye ar s
,e vena ft
ert hef ee d-
ba cksi nt hes ys tembe gint oope r ate.Byye ar4t heva rianc eoft hedi s
tributionof
ma rkets ha reshasgr owns ubs ta ntially,butt hedi st
ributi ons t
illa ppea rst obe
roughl ynor ma l,wi t
has lngl epe aka t50% ma rke tsha r
e. Byye ar6,t hedi stri
bu-
tionha ss prea ds tillfur t
he ra ndha sbe gunt obi furcatei ntot womodes .Thepos i
-
tivene t
wor kf eedba cknowr apidl ydi fe rentiatesthet wof irmsf r
om onea not he r
,
unt ilonega l
nSI OO% oft hema rke ta ndt heot heri swi pedout .Byyea r1 0,t he
ma rkets hareoft hewi nni ngf irmi nne a rl
ya l
ls imul ationsi sg reat
ert han95%.
Thebe ha vioro fthemode li ss imi l
a rtot henonl ine arPo l
yapr ocessi ns ec t
ion
l O壬2= Howe verー hemode ラ lrelaxest her es t
rictivea ss
umpt ionso fthePol vamode l
.
Fi rst,t
hemode lisf ormul a tedinc ont inuoust ime. Second, whe rethePol yapr oc ess
se lectsonl yones t onepe rpe riod, eitherbl ac korwhi t
e ,he r
et ot alsalesa redi vide d
int osimul tane ousa ndc ontinuousf lowsofs le
a sf ore achpr od uct.Whe rethePol ya
pr oc e
ssc hoos e swh ichc olo rtoa ddba se donas lngler and ome vent,themode lhe re
inc ludesmul tiples ourc esofr a ndomva ri ationi nc onsume rc hoi ces.
Mos ti mpo rt
a ntly,thea t
trac tive nessofe ac hpr oduc tde pe ndsnotont hes izeof
thei nstalledba ser e l
ativet ot ha tofot he rpr oduc tsbutont hea bsolutes i
z eofe a ch
pr oduc t'
si nstalledba se.I nt hePol y乱pr oces s,thepr oba bilityofs e l
e ct
lngagl Ve n
col orde pe ndso nl yont hepr opor tionofs toneswi tht ha tcol ora l
re adyi nt hej ar
.
398 Pa
rtI
II TheDyna
mic
sofGr
owt
h

FI
GURE10-
26 Evol
uti
onoft
hedi
str
ibut
ionofmar
ketshar
e

Thedi
str
ibuti
onofmar
ketsharef
orFi
rm 1i
n5000si
mulat
ions,Shownever
y2year
s.Ver
ti
cal
axi
sis
t
heproport
ionofsi
mul
ati
onsfaHl
ngWi
thi
neach5% i
ncr
ementofmar k
etshar
e.

Mar e,
ketShar
Fir
m1
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveF
eed
bac
k 399

Thi sa ssumpt l
O ni snotr ea li
s ticf orpr oduc tswi t
hc ompa t
ibi lit
ya ndne twor k
e ffec ts・ Fi rst,c ons ume rsa renotl ike lyt oknowt hei ns ta lledba s eofea chpr oduc t
,
a ndt hede c isionr ul e sinmode lss houl dnotus ei nf orma tiont her ea lde cisionma k-
e rsdono tha ve ・ Se cond, thePol yaa ssumpt 10nme anst hee fe ctofc ompa t
ibi lit
yon
ma rke ts ha r eist hes amef oragi ve nr atiooft hei ns ta lledba sesoft hedi ffere nt
pr oduc t s,noma tterhowl a rget hei ns ta ll
e dba se. A2: li ns talledba sea dva nt a gef or
VHSwoul dyi el dt hes amema rke ts ha rea dva nt a gewhe the rthei ns talledba sewa s
20VHSt o1 0Be tama xma c hinesor20mi ll
iont o1 0mi lli
on.
Pe o ple' sde cis ionsa rei nf
lue nc e dbyc ompa tibi litywi tht hema c hinesowne d
byot he rsi nt heirs oc ialne twor k. Thel arge rt hei ns ta lledba seofe achpr oduc t
, the
gr ea te rt hec ha nc et ha ta nypot e ntia lbuye rwi llha vef riendsa ndf ami lywhoa l-
re adyownt hatf or ma t,Cl ea rly,whe nt hei ns talle dba seofpr oduc t
si sve ryl ow,
c ompa tibi lityl Snotye taf a ctorf orpr ospe ctivepur c ha se rs.Ast het ot ali ns talle d
ba s
egr owsa ndmor eoft hepe opl eapot e ntialbuye ri nt e ractswi t
hha vet hepr od-
uc t,c ompa ti
bilitybe come spr ogr es sive lymor ei mpor ta nt.Thef ormul a tionf or
pr oduc ta ttrac t
ive nes sme e tst hisc riter i
onbe c aus ei tde pe ndsont hes izeoft hei n-
st all
e dba s eofe ac hpr oduc t( sca le dbyt heThr e shol df わrCompa t
ibi li
tyE恥 c ts).
Thee xpone nt i
alf unc tionf ora ttrac tive ne ssr e duc e st hee ffectofdi fferenc e si ni n-
st al
le dba sewh ent het otali ns talledbas ei sve rys ma lla nda mpl iiest
f hedi fe renc e
a sthet ota lins talle dba segr ows .
Asar e sul t
, thes trengt hoft hepos it
ivene two rkf e e dba c kinc rea s
esa sthema r-
ke tg rows ・The ses hi ftsi nl oopdomi na nc ec a nbei llus tra tedbyc ons truc tlngt he
pha sepl o tf orthemode l・Thepha s epl ots howshowma rke ts ha ref oragl Ve nPr od-
uc tde pe ndsont ha tpr oduc t'ss ha reoft het ot ali ns talle dba se.Thepha sepl oti s
a nalogo ust ot hepha s epl otf ort heno li
n ne arPol yapr oc es ss howni nFi gur el O1 6.
Thef ra ctionoft hei ns talledba seofagl Ve nPr oduc ti sa na logoust othepr opor tion
o fs tone sofag ive nc olora lre adyi nt hej ar ・Ma rke ts ha rei sa na logoust ot hepr o-b
abi lityofa ddi ngas toneofagl Ve nC Ol ort ot hej ar.
Asi nt hepr i
orpha sepl ots ,t hef ixe dpoi nt s( Poi nt swhe ret hepha sepl ot
cr oss est he45ol i
ne )a ree qui li
br iaf orma rke ts ha re( Fi gur el O1 27) .Whe ne ve rt he
cur vede fini ngma rke ts ha rel iesa bovet he45ol ine ,ma rke ts ha ref orf irm 1e xI
ce edsf irm l' ss ha r eoft hei ns ta lledba se,c aus lngf ir ml 'ss ha reoft hei ns talled
ba set or ise . Th et raj ector yOft hes ys temmowsa longt hema rke ts ha rec ur vet othe
right , towa r dahi ghe rs ha reoft hei ns ta ll
e dba s e,unt i ls ha rer ea chese qui libr iuma t
af ixe dpoi ntwhe rei tme etst he45ol ine. Conve r sely ,whe nt hepha s
epl otl ie sbe l
lowt he45ol ine ,fir ml '
sma rke tsha rei sl esst ha ni tsc ur re nts ha reoft hei ns talled
ba se ,s oi tss har eoft hei ns talle dba s ewi llf all・ Thet r aje cto r
yOft hes ys temf lows
alo ngt hepha sepl ott ot hel e 氏unt ilitc ome st oa not he re qui l
ibr iumwhe rei tme e ts
the45ol ine.
Be ca us et hes ha reofi ns ta lledba ser i seswhe ne ve rma rke ts ha rei sa bovet he
450l inea ndf a
ll swhe ne ve rma rke ts ha rei sbe lowi t,thes tabi lityofa nye qui lib-
riumpoi nti se a silyde ter mi ne df romt hepha s epl ot. Ift hes lopeoft hepha sepl o t
ata ne qui li
br i
umpoi nti sgr e a t
e rt ha n1 ,tha te qui l i
br ium po inti suns tabl e.As l
ig ht
inc rea sei nt hepr oduc t'ss ha reofi ns talledba seca us esa ne ve ngr ea terinc rea sei n
ma rke ts ha re,f ur the rboos tlngt hepr oduc t '
ss ha reoft hei ns talle dba sea ndpr o-
gr essive lymov i ngt hes ys t
e ma wa yf r omt hee qui li
br ium・ As lightde crea sei nt he
pr oduc t'ss ha reofi ns t
a lledba seca us e sal arge rdr o pl nma rke ts ha re,f ur the rr e -
duc ingt hes ha reofi ns talledba sea ndmovl ngt hes ys te mf arhe
t rt ot hel eft,a wa y
400 P
art
IIIT
heDy
nami
cso
fGr
owt
h

FIGURE 1 0- 27
Hy potheti
c af
pha seplo t
sh owlngloc ati
on
an dstabili
tyof


equ‖ i
bri
a

(
npoJd.a LJS laq
o

ssal
Fixedpoi nts

u
(wheret heph ase

OS
p一otcrossest he

!u
J e

a
45ol i
ne)ar e

u !P)
theequi l
ibria
ofthes ystem.
Je≡

Fixedp oints
wher etheph ase
plothasasl ope
greaterthan1ar e
un st
able;thos e
withslopeJ ess
t
h an1ar es t
ab l
e.
Arrowsi ndicate
hs
talf
edBaseofPr oduct1
t
h eflowal ong Totall
nstall
edBase
t
h eph asepl ot.
(dimensionles
s)

fromt hee quilibriumpo lnt・h e


W nt hes lo peo fthepha sepl oti sg rea t
ert ha nu nity,
thes ys t
em' sdy na micsa redo mina tedbyt hepos itivef eed ba cks .Whe n, ho we ver,
thes lopeoft hepha seplota tane q uilibriu mpol nti sl esst ha n1 , t
he nas lightd rop
inpr od uctl 'ss ha reoft hei ns tal
le dba sec ause sas ma ll
e rd ropl nma rke tsha re.
Sinc ema rke tsha ree xceedst hec ur r
ents ha reo fthei nsta l
le dba se ,thes ha reo f血e
installedba sewi llincrease, raisingma rke ts harea ndmovl ngt hes ys t
e mba ckto-
wa rdt hee qui li
br iumpoi nt・ Ani nc rea sei ni ns talledba seha sas i
mi larc ompe n-

satorye fe ctbe c ausethema rkets hareris e sbyl e sst ha nthei nstalledba se, dil
uting
thei nstal
ledba seun ti
lthes ys temr et
umst ot heo rlglna le qu ili
br i
u m.
Whe nthes lo peoft hepha sepl otisl e sstha nunl ty, t
hes ys t
em' sdy nami csare
doi na
m tedbyne gativefeed ba ck.Be caus ei ng ene ralt hepha seplo tisno n liner,
a its
slopeva r
ies,a nda sitdo es,S otood oe sther e l
ativei mpo rt
a nc eo fthepos itivea nd
nega ti
vel oo psi nt hes ystem. Po i
nt swhe r ethes lopeo ft hepha sepl ots hiftsfrom
lesstha n1t og re aterthanlma rks hift
si nl oo pdo mi na nc ef romne tne ga ti
vet one t
positivef eedba ck.
1 1.r -
Fig ti
fe1 0-28S howst hepna sepl otf ort hema rke tsha remo dei・ Thepha seplo t
showst hema rke tsha r
eo ffirm 1a saf unc tiono fthepr o por tionofpr oduc t1i nt he
tot
a linstall
edba s e.Ho we ver, unliket heno nline arPo lyapr oc ess(Fi gure1 0-6),the
str
eng tho fthepos i
tivene two rke ffectl oo pg ro wsa st het ota linstalledba s
eg rows .
The reforethes ha peoft hepha sepl otr elatingf irm1 'sma rke tsha ret oi t
sf r
action
oft het otalins talledba sec hang e sa st het otali ns t
a ll
e dba segr ows .Thef igure
showsf ouro ft he sec urves, fors i
tua tionswhe ret hec o mpe tit
o r'
si nstll
a edba sei s
0.10,0. 50,1 ,a nd2t i
me st hes izeo ft het hr eshol df o rc ompa tibili
tye ffec t
s.The
systema lwa ysha sa ne quilibriu m whe r
et hema rke ts harea nds hareo fthet o t
a l
Ch
apt
er10 Pa
thDe
pen
den
cea
ndP
osi
t
iveFe
edb
ack 401

GURE 1
FI 0-
28
Phasepl
otf
orne
twor
kef
fec
ts
model
Thephasepl otsh owst hemar ket

L
I
(
n
U Od a
s
shareoff irm1asaf un ct
l
'Ono flts

P
s
J
l
shareoft het otalins t
a‖ edbas e.

auO
Thef unc t
iondepen dsont hesizeof
theinstalledbas eoft hec ompet itor

!
.J
Sua∈!
andi sshownf orf ourv aluesoHhe

t
0.
50

2
LJ
compe ti
tor 'sinsta‖ edbas er el
ative

Sl
tothethr eshol dforc ompat i
bil
i
ty

P)
aUeL
eff
ects( B2 -J nsta" edBas e
Product2 / Thresh o一df or
N
Compat i
bi l
it
yEHec ts).Thear r
ows
showt hedi recti
onoff lowf oreach
Curve.
Toderi
vethephasepl
ot,
notethat
marketshar
eforf
ir
mlisglVenb y 0.
00 0.
25 0.
50 0.
75 1.
00
thel
ogitmodel

nst
aHedBaseofPr oduct1
MS1 -Al
/Al+A2)
( Tota日nst
alledBase
wher eMSi smar ke tshar ean dAi s (
dimensionl
ess)
theat trac t
ivenes sofeachpr oduct.
As suml ngt heot heref f
ec t
son install
e dba sea re50%. Howe ve r,thes hapeoft hec urve s ,andt he
attr
ac ti
venes shav ean eut r
aleff
ec t,
numbe rands tabilityofe qui li
br ia,c hangedr ama ti
c auya st he
attr
ac ti
venes sisde t erminedonl yby
thene twor kef fec t: ma r
k et gr
ow s.
h e
W nt
het otali nstalledba seoft heindus tryi ssma l
l,hene
t t
-
A. -exp( sB.) wo r
ke fectiswe a k. Thec ur vei nFi gur e10-28l abe l
e dB2 -0. l
wher es-Sensi tivit
yof showshowma r
ke ts ha reevol veswhe n也ec ompe tlt
Or 'shs ta ue d
Attrac t
ivenes sf romCompa ti
b冊y ba seisj ustlO%oft het hre shol df orc ompa t
i bili
tye fe cts.Whe n
andBE i
st hei n
s taH edbas eof thei nstall
edba sei sve rys ma ll,thene t
wor ke fe ctiss owe akt hat
produ ctir ela ti
vet ot het hreshold the equ ili
bi
r um at 5 0% o fth e in s
ta l
led base is stable (the p h ase
forc ompat i
bi li
t
yef fec t
sI Ther ati
o plotc ros s
est he45oh ea t50% s harewi thas l
opel esst han1 )
.
ofthei ns taH edbas eofpr odu ct1to Ove rawi der a nge,r andom s hoc ksa ff
ectngma
i rkets ha rea re
thet otaHns taHedbas e,R,i s se l
f-cor r
ecti
ng:t Ot hee xtentas hoc kmovest hes ys t
e ma wa y
R-Bl/ (Bl +B2). from5 0 %, ma rket sh are adju sts to compe nsate ,gra dua l
ly retu m-
ngt
i hei nst
alledba s etoar atioof1: 1.Notetha ttherea r
et woa d-
Expr es singBlaSB2R/ (1-R)and
ditiona lequilibr
ia:a nuns tabl epoi ntWhe nt hes ha reofi ns tll
a ed
subs tit
u ti
ngi n t
ot heequ ationfor
ba sei sa bout90% a ndas tablepol ntWhe nt hes hareofi n-
att
rac ti
venes syi e! dsma .rketshare
stalledba s
ei sl O0%.Todomi natet hema rke twhe nt het otal
forpr oductlasaf unc ti
onof
produc tl '
ss hareo Hhet ot a一 n
i stall
e d base issma ll,firm 1woul dha vetoha vea tl east90%of
i
ns tall
edbas e: thei nstauedba se.
Ast het otali ns tal
le dba s eris es,thepos itivene twor ke fe ct
MS1-eXP【 S(R/ (
1-R) )B2】
/ loopgr owss tronge r .Thes lo peoft hepha sepl ota tt
he50%poi nt
(expl s(R/(1-R) )B2]+e xplsB2]).
is
r es,a ndtheuns ta blee qui libr
ium pol ntat90% s haremove st o
Thef ourcur vesi nt hef i
gur e t
hel ef
t .h e
W nt hec ompet l
tO r'sins tll
a edba sei sha lft
het hre shol d
assumeB2 -0. 1, 0. 5,1, and2. (thec urvel abe ledB2 -0. 5) ,thes l
ope oft hepha sepl o tatt he
50%e quili
br
iuml SJ us tabo ute qua lto1 .Atthi spoi nt ,thei nitil
a
402 P
art
II eDy
I Th nami
cso
fGr
owt
h

5 0% e qui li
br i
umi sbi st
abl e:ma rke ts ha renowa lwa ysl iesa bo vet he45ol ine. If
thes ha reo fi nstall
e dba s
ef o rf i
rm 1dr ops , ma rke tsha r
er ises ,c ompe ns atingf o
r
thedi sturba nc eandr eturnlngt hes ha reo fins tall
e dba set o50%, buta ninc rea sein
installe dba sec ause sa ne veng re aterr isei ns hare ,mo vlngt hes ys tema wa y丘. o m
the50%e q uili
brium. Ifr ando ms hoc ksi ni tiall
ygi ve丘r m 1as ma lla dva ntagei n
installe dba se,ma rke tsha r
ewi lltendt or iS ef urt
he run tilfir
m 1do mina testhemar-
ke ta ndr each esth esta blee quilibrium a tl oo鞄o fthei ns ta
lledba s
e .
Fur the rg rowthi nt hetot alins talledba s ec ontinue st oinc rea sethes tre ngtho f
thepos iti
vene t
wo rke ffectl oo punt ili tdo mi na t
e st hed yna mi c so fthes ys tem.
Whe nt hec ompe t
itor 'sinstalledba sei se q ua ltot het hre s
hol d( thec urvel a
be led
B2 - 1 ),thes l
opeo ft hepha sepl o ta tt he50% e qui l
ibr iumi sg rea t
ertha n1 ,a nd
thee qui li
br iuma t5 0% i suns t
a ble.The rea renow t wos tabl ee quili
br ia:o nea t
loo鞄o ft hei nstalledba s
ea ndo nea ta bout2 0%. Thepos i
tivel oo psd o mi natet he
sys t
e m.Thef irmt hatga l
nSt hel ar ges ts ha reoft hei nstalledba sewi nsa ne ven
large rs har eo fthema rketa ndbe gi nst oc ons o l
ida teitsd omi na nc eo fthei nd us t
ry
whi lethos ef i
ndingt he ms elve swi tht hes ma llests ha re soft hei nstalledba sef all
farthe ra ndf art
he rbe hind.
Asgr owt hco ntinue s,thes treng thoft hepos iti
vene two rkl oo pr i
se sStillmo re,
furthe ra cc elerat
lngt hel eade r'Sris et odo mi na nce .Byt het imet hec ompe titor'sin-
stalledba s eha sre ache dt wic ethet h reshol d( thec urv el abeledB2 -2) ,thep hase
ploti sq ulteS teepa ro undt he50% e quilibr ium a ndt het wos ta blee qu il
ibr i
aha ve
mo ve dc lose rto0a ndl OO%・ Thepos i
tivel oopsa renows os t
r ongt ha tloc kint oa
singl es tanda rdi sq ul terapida ndt hec ha nc et ha ta nyr andom s hoc kso rpol ic i
es
mi ghtr eve rsetheou tcomei sva nishi ngl ys ma ll
.

10.
8.3 PoE
icy萱
mp批at
i。ns
Themode lr esultsha vec l
e a
rimpl icationsf orf ir
mss ee kingt ous epos itivef eed-
backss uc ha sne tworke ffectstoga lnade cisivema rke ts harea dvantagea nde lim-
inatethe i
rc ompe ti
tors.Whe nane wpr oduc tisf i
rstint roduc edt oama rke twhe re
nopr iorS tanda rdsha vebe ene stablis
he d,t hene two r
ke fe ctislikelyt obeq ui
te
we ak.Ma rkets harewi llbed eterminedpr ima rilybyot he rproduc tattr
ibut ess uch
asq uali
ty,p ri
ce ,feat
ur es,ands oon. Du ingt
r hispe riod, al ateentrantmi g ht,byo f
-
feri
ngas upe ri
o rprod uct,aggressi
vepr l
Clng, J
O lntVe ntur esWi hpr
t ovide rso fco m-
pleme ntarya ssets,ando therme ans,ove rco met hef irstmo ve r'sa dva ntagei n
instal
ledba sea ndt a
kel e a
de rs
hipoft hei nd ustry.Thewi ndowo fo ppor t
uni tyfor
sucha ct
ioni sl imi t
ed,howe ve r
.Ast hema rke tg rows ,ne tworke ffect sa ndt he
availabili
tyo fc ompl eme ntarypr oduc t
s( e.蛋.,C ompa t iblepr erecordedt ape sfor
VCRs ,Compa tiblesoftwa reforco mput ers)g r
owi ni mpo rtance.Af irmt ha te st
abl
lis
he sal eadi ni nsta
lledba s
e ,i
nt hea vaila bil
ityofc ompl ement ar
ya sse ts,andi n
thepe rceptlOnt hatitisthema rketleade ri slike lytoga lれa ne dg einma rke tshare
thatleadst ofu rhe
t rga i
nsi nas el
f-fulfil
lingpr ophe cy. Ast heinstall
edba seg r
ows
andt hene two rke f
fec t
sbe comee vens tronge r,thec ha nc et hatal at
ee ntrantc an
overco met hea dvantageoft hef i
rstmo verde clinesr api dly,bothb ecaus et het ot
al
inst
a l
ledba sei sg rowing( r
equiringt heups t
ar ttos ellmo reu nits
)a ndbe cause
compa tibilit
ybe come samo rea ndmo rei mpo rt a
ntde t e-i nanto fcust ome rpur-
chasede cisions( givingt hec u汀entl eadermo reofa ne dge )
.
Ch
apt
er10 Pa
thDe
pen
den
cea
ndPo
si
ti
veF
eed
bac
k 403

The sedyna mi csdes cribewha thappe ne dintheVCRi ndus trya ndhe lpe xpl a
in
whySony, asthef irstmove r
, wa sunablet oc onvertitsea rl
yl ea di ntoma rketdo m-
inanc edes pit
ethel rgenumbe
a rofpos itivef eedbacksc onfe rri
ngC umul ati
vea d-
vanta get ot heleade r. Whe nVHSwa si ntroduc ed,thei ns t
a l
ledba s eofVCRswa s
sosma lltha tcompa tibilit
ywa snotye tani ssuefわrmos tc ustome rs.Ot hera tt
ributes
ofpr oduc tatt
racti
ve ne ssdom i na tedint hepur chasede cis i
on・ Whe reasSony , hop-
1ngt Omonopol izet hef or ma tthe ybe l
ie ve dwoul dbe comet hei ndus tr
ys ta
nda r
d,
keptt ightc ontroloft het e chnol ogy,thusr estri
ctl
ngI tsava ilabilitya ndke e plngt he
prlCer elativelyhigh,Ma tsus hitade ci
de dt olicenseVHSwi de lya ndc he a ply・ The
VHSc ons orti
um, thought hel aterentrantt ot hema rket,wa sabl etoga int hel arge s
t
shareoft hema r
ke tj usta tthepol ntWhe r et ota
ls al
esgr owt he xplode da ndr apidly
overc amet heinitiali nstalledba s
ea dvant a geo fBe t
ama x. VHSbe camet hel eader
aroundt het imef i
lms t
udi osbe ga ntois suef i
lmsf ort
hehomevi de oma rke LOnc e
thef ilms t
udiosde c i
de dt opr oduc et ape sforthehomema rke t,compa tibili
ty
becamet hedomi na nta tt
r i
but eofa t
tractive nessint hepur cha sede cisionofmos t
custome rs,a ndf i
lms tudiosc hos etoi s suet apesi nthemos tpr eva l
e ntf o ma
r t
.
Ma tsus hita'sstr
a t
e gyga vet hemt hele adi nsha r
eofVHSt ape sJ usta tt het i
me
compa tibili
tybe camec it
r ic a
l. Tho ughSonyt r
iedtof ightba c kbyl owe rlngPr lCeS
ande nc our agingPr oduc t
ionofBe ta
ma xf o rmattapes,thewi ndowofoppo rtunity
hads hut .Theg r
owt hoft hei nstalledba seha ds t
rengthene dt hene twor ke fe c tsso
muc ht ha tVHS' sl ea dc oul dnotbeove rc ome. Thef ateofBe tama xwa ss e aled.

Po!
EcyAnaS
ys;
l
s
Usethemode ldevelopedinsec
tion10.8toe xplorethepol
ici
essuggest
edbe l
ow.
Inthes
etest
s,St
a r
tyoursimulat
ionsatt
imez e o,
r Wit
htheparamet
ersdescri
bedin
Table10-
2.Howe ve r
,youshoul
de l
iminatetherandom shocksbyset
tingthest
an-
darddevi
ati
ono frandom efect
sona t
trac
tivenesstoz e
ro.

1・ Suppos
e丘r
m 1a
tte
mpt
stoga
lれi
nit
iala
dva
nta
gebys
eedi
ngt
he
mar
ketpl
acewithsomefreeunit
s,Sotha
ta tt
hesta
rtofthesimul
ati
onthe
i
nst
all
edbaseoffi
rm 1is10,000unit
s,whilefi
rm 2'
sinit
iali
nst
all
edbas
e
r
emainslunit.
Runthemode l.Whatistheini
ti
almarketshar
eoffim1
r ?
Whathappenst
oma rke
tshareoverti
me,a ndwhy?
2・Supposefir
m2a t
temptstocounterfi
rml '
seforttowinthema r
ketby
doli
ngout1 0,
000freeunitsofit
so wnproduc
t.Howe ver
, i
ttakesti
mef or
fi
rm 2toreact
,sothefreeunitsoffim 2'
r sproductdon'
tbe gintoreac
ht he
l
T
Tla
rketu壬I
t16王
i r.
Onthshavepa ss
ed.Supposef
urthert
hatittakes1yearto
dis
tri
buteall1
0,000units.
Toimple
mentt
hispol
icy,
modi
fyt
hee
qua
tionf
orSa
lesofPr
oduc
t2a
s
fol
lows
:
Sa
leso
fProd
uct2-Tot
alDemand*Mar
ketSha
reProd
uct2+Ex t
raSa
leso
f
Prod
uct2*PULSE(
Ext
raSal
esSt
ar
tTi
me ,
Durat
ionofEx
traSa
les
)
Ex
traSa
lesSt
art
Time-0.
5
Du
rat
io
nofEx
traSa
les- 1 (
10-
2a)
404 Pa
rtI
II Th
eDy
nami
cso
fGr
owt
h

whe
re

(
10-
2a)
PULSE(
SBa
u
hraTn
Ii e
,ロ t
ムth
S::i
≡me≦Ti
me≦St
artTi
me'Du
rat
ion

ThePULSEfunct
ionisz
erounti
ltheSta
rtTi
me,the
nta
kesava
lueof1f
or
Dura
tiont
imeuni
ts,
andret
urnst
oz er
other
eaf
ter
.

Themodi fi
e dequationthereforeincrease
ss al
esofpr oduc t2a tarateof
lO,000uni tsperyea rfo
r1ye arstart
lngattime0, 5ye a
r s
,i ncr
e as
lngthein-
st
a l
ledba seofprod uct2e xactly10,000uni t
s,allel
see qua l・
Doe sfirm2' Spolic
yofs e
e di
ngt hema rketwith1 0,
000e xtraunitsto
count e
rfirm1 'sini
tial10,000uni tadvantagewor k?Why /whynot ?
3.Howma nyuni t
smus tf
im 2a
r ddt oit
ss a
lesrateoverthec ourseofaye ar
st
a rt
lnga tt
ime0. 5toove rcomef i
m l
r 'sinit
ialadvantagea ndwi nthema r-
ke t
?Es ti
ma tl
ngthisqua ntlt
yt Othene a
rest1000uni ts
/yea rissuficientpr
e-
CISI
On.
41 Suppos efirm2wa it
sunt i
lye ar5t oc ount
erfir
ml 'sadvantage(again,
fi
rm 1s tart
switha ninit
ia linsta
lledba seof10,000uni t
sandf ir
m 2s tart
s
with1uni t
).Howma nyuni t
smus tfi
rm2nowa ddtoi t
sinstal
ledba seover
t
hec our seof1ye artoove rcomet heleadoffir
m 1a ndcapturethema rket?
Why?Es t
imati
ngt hisqua ntit
ytOt hene ar
est10,000unitsperye arissuffi
-
cie
ntpr ecisi
on.
5.Wha tdoyouc oncludea boutt heopt l
ma lst
rat
egyf orafirmi nma rketschar-
act
erizedbys tro
ngpos i
tivene twor kefe c
ts?Howwoul dyoui mpleme nt
t
hewi nnlngStr
ategy?Wha tconsiderati
onsmightt empero rrevers
et his
conclusion?
6.Whatothers
tra
tegi
esbes
idesf
reedis
tri
but
ionofpr
oductmi
ghtaf
ir
mus
eto
c
ounte
rt hei
nit
iala
dvant
ageofariva
l?Giveexampl
es.

Ext
endi
ng帥eModel
Thischal
lengeinvit
esyoutor
elaxs
omeofthemodel
'ssi
mpli
fyi
ngass
umpti
onstO
explor
ethes e
nsiti
vlt
yOftheres
ult
stoa
lte
rnat
iver
epre
sent
ati
onsofi
ndus
tryand
fi
rms t
uc
r t
ure.

1
.Tur nove rofthei nst
alle
dba se:Int hesimpl emode lthe reisnoout low
f
from t heins t
all
edba seofpr oduct.Inre ali
ty, produc tss ucha sVCRsa nd
comput erswe arouto rarereplacedb yl mpr OVe dproduc t
s.Re vis
et hemodei
toinc ludepr oductdiscardsandt umove roft hei nstalledba se.Assumet he
avera gelifeti
meofbot hproduc t
si sthes amea nde qua lto5ye ar
s.Also
assumet hedi scardprocessis丘rs t
-order,thati s ,t
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