3516E Generator Set LCK00001-UP (SEBP7040 - 10) - Documentation

11/8/2019 3516E Generator Set LCK00001-UP(SEBP7040 - 10) - Documentation
Shutdown SIS
Previous Screen
Product: GENER ATO R SET

Mode l: 3516E GENER ATO R SET LC K
C onfiguration: 3516E Ge ne rator Se t LC K00001-UP
Service Letter
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE ON CERTAIN CATERPILLAR
PRODUCTS
Media Number -TEBE7175-05 Publication Date -22/01/2018 Date Updated -17/10/2018
CONFIDENTIAL
TEBE7175-05
22Jan2018
(Revised 17Oct2018)
U-31
A-22
D-31
O-26
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT

LINK SOFTWARE ON CERTAIN CATERPILLAR PRODUCTS
Before/After
7606 7610 7620 PS45759
NOTE: Caterpillar’s obligations under this Service Letter are subject

to, and shall not apply in contravention of, the laws, rules,
regulations, directives, ordinances, orders, or statutes of the
United States, or of any other applicable jurisdiction, without
recourse or liability with respect to Caterpillar.
NOTE: This Program must be administered either before or after failure.

In either case the decision whether to apply the Program is made
Caterpillar: Confidential Yellow
https://s1.remotelab.space:501/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/mediasearch/mediaheaderinfoframeset.jsp&calledpag… 1/21
by the dealer. When reporting the repair, use "PS45759" as the

Part Number and "7755" as the Group Number. If administered
before failure, use "56" as the Warranty Claim Description Code
and "T" as the SIMS Description code. If administered after
failure, use "96" as the Warranty Claim Description Code, and "Z"
as the SIMS Description Code.
NOTE: The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
NOTE: This Revised Service Letter replaces the 22Jan2018 (Revised

27Sep2018) Service Letter. Changes have been made to the Service
Claim Allowances.
TERMINATION DATE
31Dec2019
PROBLEM
The existing Product Link Network Manager can lose its firmware or
completely stop functioning on certain Caterpillar products equipped
with a PLE601.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
1006TAG/2 LEL00933, 1182, 1620, 2333, 2355, 2368, 2545, 2630,
2655, 2661, 2694, 3837, 3865-3866, 3883
1103A LEZ01928, 6865
1103A- DDY01155
33TG1/2
1104A LEB00374, 926-927, 2132, 2134
1104C LEN03053, 3056, 3106, 3223, 3248, 3397-3398, 3734,
4073
1104C- MMW01174, 1304, 1310
44TAG1/2
1104C- LEW01784
44TAG2
1104D- SJX00216
44TAG1
1106C LEY00499, 562, 602, 607, 961-962, 972, 984-986, 989-
991, 1015, 1017, 1065-1066, 1093, 1115

1306A- GK300303, 316, 422
E87TAG4/6N
1306C NNM01106
1306E MPN07399, 7454, 7463, 8797, 8962, 8967, 9069, 9159,
9249, 9351-9352, 9406, 9425, 9503
RNS08651
1606A- JSY00235
E93TAG4/4
C2.2 GBE00261
GBY02478, 2483-2485, 2487, 3282

C3.3 EC300348-00349, 702, 849-851, 858-859, 864-868, 894,
965-967, 1016, 1043, 1045-1048, 1050, 1190, 1256-
1259, 1262-1264, 1278-1286
EC501831, 2085
GT401323
C4.4 44414332, 19909, 23124, 23375, 24754, 25178, 26432,
26960, 27162
44800383, 1870, 5939, 8395
D4B02104, 2969
EC900109
GTH00814-00815, 827-828
LC500604
W2301277, 1448, 1450, 2461, 3518

C6.6 MRW00209
N6D00635-00637, 639, 798, 1678, 2091

C6.6 TIER 3 66607122, 15143, 21059, 23751, 24528, 27727
C7.1 77000926-00927, 1400, 1768
88100532, 680, 1528, 1879
ECW00767-00768, 939, 1049, 1192, 1204, 1222, 1252,

1315, 1882-1884
ETG00333, 375
G9R02280, 3339
GTW00130
GTY00371, 373 Caterpillar: Confidential Yellow

MRP00302, 342, 589-590, 597, 628, 645

*******Group 2*******
3508B 1FZ00168
4GM00443
5KW00178
5PS00589-00590
6PN00920
CNB01038-01040, 1418, 1459
S2D00222
S2E00769, 771
ZAD92007-92013, 92015
3508C TTB00319
3512 1LM00206-00209, 211-213
24Z03572, 3959
CMJ00683, 92001-92002
YAX00186, 189-190, 201, 256, 375-376, 425
ZAF00496-00497, 654, 666

3512B 1PW00416-00417, 420-421
2AF00592, 615, 639, 666, 809
3ZW00652, 715, 882, 1039
4AW00286, 345, 352, 355, 405, 464, 489, 535, 660,

708-709, 728, 944, 960, 1319, 1361, 1367, 1374, 1722-
1723, 1725
6EF00354
6GW00781, 1049, 1136, 1255, 1269, 1522, 1529, 1579,

1715, 1722, 1727, 1731-1733, 1741, 1748-1749, 1751,
1756, 1761, 1767-1769, 1778-1779
6WN00347
7HM00186-00187
8RM00273, 829
9G500105-00110, 112 Caterpillar: Confidential Yellow

9G800109
BRC00154, 204
CMC00673, 1464-1465, 1822-1825
LDE00256-00264, 266-272, 274-275, 279, 281
LDF00150-00152, 156
PK200116
PTF00348-00349, 370
PTM00776-00777, 1388, 1393, 1400, 2124, 2492, 2494,

2506-2508, 2557-2558, 2749, 2754, 2756
S2H00705-00708
S2K00208
YAM00175, 509, 795, 848, 851, 855, 892-893, 922
YAN00120
YAY00328, 335, 438, 833, 1041, 1054, 1060, 1078,

1084, 1106, 1138, 1142, 1183, 1185, 1191, 1229, 1232-
1233, 1243, 1250, 1316, 1328, 1333, 1345, 1391, 1401,
1475-1477, 1491-1492, 1494
YBB00143, 184, 272, 389, 500, 527
ZAH91006, 92004, 92008

3512B HD YAZ00617
3512C LDJ00227-00232, 234-248, 251-252, 256-260, 262-263,
275-289
LLA00231, 233, 238, 242, 244, 271, 296, 412, 457,

553, 652, 665-666, 768, 839, 842, 950, 960, 981,
1713, 1928, 1938, 1946, 1951-1956, 2021, 2055, 2076,
2095, 2113, 2153, 2174, 2178, 2183, 2286, 2358-2359,
2370, 2481, 2496, 2505-2506, 2526, 2638, 2640, 2652,
2654, 2748, 2865, 2941, 2971, 3170, 3180, 3197, 3308,
3443, 3507, 3513, 3530, 3782, 3844, 3862, 3864, 3896,
3968, 3973, 4043, 4045, 4050, 4074, 4076-4077, 4081,
4094-4095, 4097-4098, 4100, 4106-4108, 4196, 4205,
4209, 4234, 4249, 4254, 4257, 4572, 4574, 4576, 4600,
4603, 4609, 4611, 4680, 4682-4683, 4777, 4963, 4966,
4981
LN500111
MLM00105, 117, 130, 146, 149, 206, 223 Caterpillar: Confidential Yellow
PFP00100
R1A00403, 1546, 1589-1590, 1618, 1623, 1625, 1628,

1633-1634, 1639, 1643, 1648, 1663, 1665-1666, 1668,
1670, 1674, 1941
RMS00157-00158
SLM00560
TTF00525-00526
3512C HD PXG00283-00284
R1S01053, 1058, 1098, 1109, 1134, 1371, 1585, 1590
WF300186, 559-563, 565-568, 570-577, 647
WF500199, 333, 514, 754, 896, 899, 901-903, 924, 931-

932, 934, 937-939, 944-945, 947, 949-951, 953-959,
961-965, 969, 971, 973-979, 982-984, 988, 992, 994-
998, 1003-1008, 1011-1013, 1017, 1021-1022, 1024,
1026, 1029-1030, 1038-1039, 1127
3512E BZ300104
SK300104-00111
3516 25Z04398
3516B 1NW00158-00181
2FW00173-00176, 198
4BW00483, 485
6HN00534, 820
7RN00734, 784, 786, 788-789, 792, 1231, 1305, 1318,

1674, 2028, 2128-2129, 2212, 2224
8NW00568, 572, 587, 589, 591-592, 598, 808, 1012,

1109
BPJ00449
FDN00447, 1343
FDX00229-00230, 238
GZS00245
S2X00158, 774
YAP00335, 485, 523, 674, 804, 92001, 92003

YAT00794, 809, 815
YAW00182
ZAP00219, 232, 235, 377, 512, 809, 1287, 1383
ZAR00126, 216, 274, 92017-92018, 92020

3516B HD YAR00421-00422, 643
3516C SBJ00594
SBK01007
TTH00477, 482, 919-920, 924-925

3516C HD SEK01228
3516E HD LCK00117-00118
MR900200-00201
MRC00205-00210
C175-16 3A900107, 113, 120, 125, 134-135
WYB00155, 187, 1414-1415, 1456, 1485, 1498-1499,

1591, 1593-1594, 1598, 1602, 1604, 1607
Y3A00104, 107-112, 114-116, 118

C175-20 BXR01054-01064, 1067-1072, 1075, 1077-1078, 1080-
1081, 1083-1087, 1089-1095
C280-16 R4M00105-00106
C280-6 SCB00131, 200
CG137-12 AL500100-00101
FYR00119, 139-140
WRX00120-00121, 169-170
CG137-8 FPL00115
WWF00132, 188, 316

CG170-16 KSJ00160
G3306B AL400110-00112
RJ200112
G3406C R7E00196, 238, 242, 248, 257
G3412 KAP01055
G3508 N8B00100
G3508B N8C00100-00101, 103-105, 107-108, 116-117, 133-134,
136, 138-139, 141, 144-146, 150, 154-155, 157, 159,
162, 164-165, 167
RBK01621-01622, 1627
G3512 N2P00101-00102
G3512B JHH01044-01045
N2S00101, 103, 108-113, 117-118

G3512E SSR00153, 179, 223, 227, 235, 237, 241
G3512H GF500115
G3516 4EK00723
N6B00106
N6C00124, 132, 135-136
WPW00753, 992, 1555, 2213

G3516B JEF00176, 1027, 2698, 2747, 2788, 2989
N6E00230, 318, 331-332, 335, 340, 342, 346, 349, 352,

356, 361-364, 366, 372, 377, 391, 395, 399-400, 405-
406, 408, 411, 413, 425, 428-429, 432-434, 437, 443,
448-450, 452-456, 458, 460, 463-466, 468-470, 472-
477, 483-488, 491, 496-502, 509-514, 516, 518, 520,
522-526, 530-531, 534
ZBC01001-01002
G3516C GZC00221-00222, 224, 230-234
GZZ00267
G3516E GAS00258, 265, 275-277
G3516H NWJ00103-00104
G3516H HD GLM00120
GLN00116-00118, 122-129, 136-138

G3516J N6W00155-00156, 165, 178, 184-185, 191, 201, 205,
211, 218-219, 221-222, 225, 228, 231, 235, 237, 239,
241, 260-262, 280, 289, 294, 296, 313, 319, 324
G3520B GLF01110-01111
TPC01185-01186
G3520C GZJ00459
GZN00241, 454, 579, 634

G3520E GZE00174, 205, 249, 401, 403-404
G3520H HD GFP00010, 117, 119, 150
GFR00115, 117-127, 134-138, 142-161, 164-168, 175-

176, 191
G3606 3XF00201
4ZS00360, 608, 911, 1178, 1302, 2186-2187, 2189,

2196-2200
G3606B JFE00103-00104, 106-113, 115, 119-126, 129-130, 133-
134, 136-140, 142, 144, 146-150, 153-154, 156-159,
162-164, 166, 168, 171-178, 180-182, 184, 186, 190-
193, 195-202, 205, 209, 215, 217-218, 220-222, 226,

228-229, 232, 235-236, 241, 246, 250, 252, 254, 257,
268-269, 271, 274, 283, 286, 801, 804, 809-811, 813,
823, 847
G3608 4WF00087
BEN00503, 606-607, 620, 630, 807-809, 877, 884, 892,

898, 928, 1068, 1071-1072, 1074, 1082, 1175-1176,
1179-1180, 1184-1185, 1188, 1190-1191, 1209
G3608B XH700104-00105, 115-116, 124, 126-127, 130-133, 135-
139, 141-142, 146-149, 162, 167-174, 701-702, 704-
705, 707, 710-712, 714-718, 720-723, 725, 727-728,
730, 737-738, 750, 753-757, 759-761, 763-766, 768,
770-771, 773, 775-779, 783-786, 790-791, 795, 797,
799
G3612 1YG00124, 214, 216-217
BKE00748, 750, 752, 754, 784-786, 788-789, 791-792,

799, 801-803
G3612B BB200101-00102, 114-119, 706-714, 716-718, 720, 722,
724, 734
G3616 BLB00732-00733, 735-737, 937, 968, 991, 1001
G3616B ZZY00101, 106, 112, 121, 127, 156-157, 703
G399 49C00728
PM3512 TC800213, 218
PM3516 KEN00108, 162, 187, 202-203
NAM00185, 208-210, 234, 237, 244, 270-272, 288, 308,

320
NBR00624, 642
PM3516B BPD00404, 458, 489, 848-849
PMG3516 JKK00205, 216, 277, 333, 340, 344, 356
SPF343C RTX01005-01007, 1010, 1012, 1015-1016, 1018-1020
SPF743 MLX00101, 103-107
XQC1200 N1G00120
XQC1600 N1M00303, 305-306
*******Group 3*******
3126B BEJ10991
3306B 9NR03779, 5531
B8D00543, 1180
3406C 1LS00392
4JK00126, 265
4ZR08051
C2G05468, 8723, 8793, 9006, 9196, 9401, 9446, 9479,

10215, 10396 Caterpillar: Confidential Yellow
C2Y01014, 1069, 2384

3406E 6BR01676
3408E 7PR00678, 775
3412 81Z16413
3412C 4BZ02637, 3124, 9751, 10682
9EP00325
DK600158, 200, 210, 213-214, 235, 374, 549, 726
RTY01989, 3896, 4386, 4453-4454, 5221
TFT00416
TGC00303
3412E BDT04595, 4870
3456 C3G00964, 1192
C4G00645
CCB00645
C10 BCX00469
C11 GLS00519, 543, 938, 1245, 3591
HRA02478
C12 BDL03029, 3874
K1M05021
C13 DH400328-00332, 337, 340, 368-370, 444, 465, 697,
711, 714, 1041, 1143, 1145, 1178, 1217, 1225, 1335,
1407, 1413, 1447-1448, 1499-1500, 1504-1505, 1508-
1509, 1547, 1704-1705, 1708, 1710-1711, 1727-1728,
1733, 1801-1802, 1834-1835, 1839-1840, 1875
GB700190, 208, 210, 230
KWJ00144, 1048, 1458, 1642, 3912
LGK08772, 9567, 9671, 10170, 10173, 17835
N3F01431
RRA01294, 2447, 4800, 6979, 6991, 8351-8352, 11576
X3M00103, 149, 156-158, 170, 174, 342, 347-348, 516,

541, 549, 554, 556-570, 572
C15 AR200568
BEM03866, 4898, 6127
C5E02126, 3461-3462 Caterpillar: Confidential Yellow

https://s1.remotelab.space:501/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/mediasearch/mediaheaderinfoframeset.jsp&calledpa… 10/21
C5H00304, 1003, 1701, 2663, 2668-2669, 2682-2683,

2730-2731, 2738, 2742, 2774-2775, 2784-2786, 2874,
2895, 2949, 3131-3132
C5L01006, 3753, 5829, 6211, 6241
CYY01562
GB300129, 137-138, 169, 407-408, 917-918
GB400204
JKG00564
JRE02973, 4102, 4622, 6748, 7922, 13940
L8B00233
LDN00505, 1294, 1371, 1615
LNA00253, 258, 282, 354, 356, 360, 370, 378, 384,

388, 520, 529, 913, 916, 972-973, 1031, 1164, 1171,
1192-1193, 1301, 1323, 1532, 1814, 1936, 2505, 2532
LXJ00346, 363, 458, 461, 463-464, 725, 732-733, 779,

789, 1010, 1159, 1210, 1221, 1232, 1241, 1330, 1336,
1344, 1358, 1395, 1490, 1580-1581, 1661, 1665, 1716,
1756, 1805, 1807, 1809, 1841, 1850, 1882, 1896, 1941,
1946-1947, 1976, 1978-1979, 2082, 2084, 2092-2095,
2100, 2104, 2114, 2136, 2165, 2205, 2211, 2213, 2288,
2313, 2436, 2440, 2448, 2533, 2585, 2675, 2679, 2723,
2734, 2780, 2784, 2796, 2806, 2831, 2958, 2960-2961,
2980, 3043, 3101, 3108, 3112, 3117, 3122, 3127-3128,
3225-3228, 3318-3319, 3323, 3325, 3329, 3334, 3373,
3425-3426, 3429-3430, 3439, 3469, 3707-3709, 3744,
3755, 3836
LZA00154
MCW01655, 3791, 4030, 6328, 6330, 7796, 8118, 8645,

9566, 9574, 9819, 9823, 10061-10062
N5F00560
NAP00584, 843, 1039
SNW00280
X5M00201, 372, 451-456, 460, 462

C16 BFM00349
C18 AR300255, 272
BDN02289 Caterpillar: Confidential Yellow

EKW00276, 1186
G4C02541, 2610, 2681, 3595, 3647, 3681, 4232, 4360,

4641, 4885
GBM00969-00970
GJE01340
JZB00323, 459, 622, 1001, 1032, 1060, 1062, 1075,

1095
LNB00203, 418, 660, 685, 1173, 1181, 1414, 1572, 1584
LXK00492, 606, 614, 967, 1050, 1227, 1229, 1279,

1434, 1436, 1634, 1676-1677, 1759, 1825, 1844, 1885,
1930
M1Z00969, 1020, 1091, 1133, 1139, 1152, 1162, 1168,

1207-1209
N1D00236, 238, 323, 411, 416, 450, 624, 626, 629,

679, 734-735, 900
N8F00529, 728
NAW00285, 638
STM00878-00879, 1615
T2P01836, 2153, 2161, 2226, 2249
T2R05623
T3400156, 158
WJH00160, 2134, 3932, 6493, 6809, 6927, 8911, 9202,

9338-9339
WJW00127
WRH00721, 862, 864-865, 1487, 1627, 1631, 1892, 4044,

4754, 4894, 5965, 6066, 6100, 6184, 6281, 6380, 6574,
6717, 7007, 7153, 7156, 7175, 7191, 7250, 7630-7631,
8036
C27 12700008
2A300148
DWB00206, 227, 577, 764, 1991, 2098, 2430, 3190, 3508
T4Z00285, 308, 310, 328-329

TWM01259, 2223, 2225, 2349, 2384, 2770-2771, 3180,

3183, 3242, 3472, 3581, 3604, 4594, 4643, 4679-4680,
4689, 4981, 5061, 5065, 5071, 5114
C32 13200014, 22
AL600104, 110, 170
FLX00158, 162, 165, 238
JAZ00428, 718, 749, 907-908, 1077, 1254, 1257, 1324,

1326, 1397, 1403, 1407, 1724, 1745, 1798, 2243-2244,
2432, 2436, 2495-2496, 2499-2500, 2502-2503, 2505,
2511, 2515, 2518, 2640, 2743, 2749, 2751, 2761, 3041,
3218, 3387-3388, 3390, 3419
JSJ00218, 415-416, 1286, 1779, 2588, 2756, 2774,

2820, 2844, 2882, 2888, 2892, 2927, 2943, 2955, 2985-
2986, 3138, 3274
K7C00798
NRC00121, 124, 172, 205, 209-211, 213, 218, 220-222,

224, 244-245, 248, 250-251, 275, 320-321, 323-324,
326, 328-336, 346, 348, 381, 534
NST00165
RND00225
RNY01672
RXB03594, 3598
SDN01170, 1174, 1177, 1260-1262
SXC01402, 1521, 1540, 1542, 1565, 1570, 1573-1574,

1581, 2480, 3054, 3390, 4690-4691, 4694, 4732, 5215
TLD00406, 1169, 1173, 1177, 1287

C7 JRA00599, 601, 793
JTF08929, 9596, 11883, 16297, 17664, 17669, 18341,

18912, 19033, 22746
C9 C9E00439, 726, 2132, 2175
JSC00622, 720, 8109, 9775, 10467, 10472, 10644,

13712, 18668, 18970, 19544, 21220, 21448, 22670,
24538, 25625
LN900282, 449, 816
LX900379-00380, 382-383, 390-391, 419-420, 429-430,

715, 808
MBD09370, 9427, 11095
NGP00432, 484
REH00505, 946, 1491, 3397, 5552, 7996-7998, 8005-

8007, 8013-8015, 8871, 8929-8930, 8942-8943, 8999-
9001, 9014-9016, 9080-9081, 9137-9138, 9145-9147,
9159-9163, 9452, 9454-9455
C9.3 CS901415-01416
D9N05316, 5446
PM3456 B3G00198
PMC27 N1B00102, 181, 192, 195, 209, 254-259, 274-277, 293-
295
PMC32 MED00125, 179, 193
XQP300 XPL00100
XQP500 XP800111
*******Group 4*******
CX48-P2300 GDH00402, 627
OLYMPIAN GXC03260
*******Group 5*******
3126E 9SZ03053
C13 LEE04556, 9247, 13159
C15 6NZ17733
NXS10232
PARTS NEEDED
Qty Part Number Description
*******Group 1*******
1 20R6220 PLE601 Network

Manager (After
Failure Only)
1 5498394 2017B PL631

Satellite Radio
Software (If
needed)
1 5498396 2017B PL641

Cellular Radio
Software (If
needed) Caterpillar: Confidential Yellow
1 5498425 2017B PLE601

Network Manager
Software E&T
In order to allow equitable parts

availability to all participating
dealers, please limit your initial parts
order to not exceed 22% of dealership
population. This is an initial order
recommendation only, and the ultimate
responsibility for ordering the total
number of parts needed to satisfy the
program lies with the dealer.
*******Group 2*******

Manager (After
Failure Only)
1 5498394 2017B PL631

Satellite Radio
Software (If
needed)
1 5498396 2017B PL641

Cellular Radio
Software (If
needed)
1 5498425 2017B PLE601

Network Manager
Software E&T

*******Group 3*******

Manager (After
Failure Only)
1 5498394 2017B PL631

Satellite Radio
Software (If
needed)
1 5498396 2017B PL641

Cellular Radio
Software (If
needed)
1 5498425 2017B PLE601

Network Manager
Software E&T

*******Group 4*******

Manager (After
Failure Only)
1 5498394 2017B PL631

Satellite Radio
Software (If
needed)
1 5498396 2017B PL641

Cellular Radio
Software (If
needed)
1 5498425 2017B PLE601

Network Manager
Software E&T

*******Group 5*******

Manager (After
Failure Only)
1 5498394 2017B PL631

Satellite Radio
Software (If
needed)
1 5498396 2017B PL641

Cellular Radio
Software (If
needed)
1 5498425 2017B PLE601

Network Manager
Software E&T

ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product Caterpillar Dealer Suggested Customer Suggested

smu/age
whichever Labor Labor Labor
comes first Parts % Parts % Parts %
Hrs% Hrs% Hrs%
*******Group 1*******
0-500000 hrs, 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

0-720 mo
NOTE: This is a 1.3-hour job for Group 1

An additional 0.7 hours is allowed if needed to replace PLE601

Network Manager ECM as per Rework Procedure.
Reasonable Travel Time and Mileage is allowed.

smu/age
Hrs% Hrs% Hrs%
*******Group 2*******
0-500000 hrs, 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

0-720 mo


smu/age
Hrs% Hrs% Hrs%
*******Group 3*******
0-500000 hrs, 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

0-720 mo


smu/age
Hrs% Hrs% Hrs%
*******Group 4*******
0-500000 hrs, 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

0-720 mo



smu/age
Hrs% Hrs% Hrs%
*******Group 5*******
0-500000 hrs, 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

0-720 mo

PARTS DISPOSITION
NACD:
Hold the failed PLE601 for a Parts Return Request (PRR). A Parts Return
Request (PRR) will be issued to you through the Send-It-Back process
after the claim is submitted. Make sure to list the service letter
program number on the packing slip and include the closed work order
paperwork.
EAME, LACD, and APD:

Hold the failed PLE601 for 30 days for a possible Parts Return Request
(PRR). Make sure to list the service letter program number on the
packing slip and include the closed work order paperwork.
If a Parts Return Request (PRR) is not issued to you after 30 days

through the Send-It-Back process, handle the parts in accordance with
your warranty bulletin on warranty parts handling.

Rework Procedure
Note: If the Network Manager is determined to need replaced, contact the

Product Link hardware support hotline to assist with troubleshooting and
to verify a hardware failure PRIOR to device replacement. Dial the DSN
phone number at 309-636-8500 and select Prompt #2. After troubleshooting
steps are conducted and verified and the Network Manager is determined
to need replacing, a validation number will be provided that will need
to be included within the claim. Any claims that do not include this
validation number for failed hardware will be reviewed for potential
debiting of the claim amount.
Before going to the Customer Site:
1. Download the following flash files to your pc for updating the PLE601
Network Manager and PL641/PL631 radio.
Image1.1.1
At the Machine:
2. Connect to the PLE601 following the instructions from REHS8850,

section "Flashing the PLE601 Network Manager". If no Network Manager is
detected, check all wiring and connections and try again. If the Network
Manager continues to not be detected, contact the Product Link hardware
support hotline to assist with troubleshooting and to verify a hardware
failure PRIOR to device replacement. Dial the DSN phone number at 309-
636-8500 and select Prompt #2. If the Network Manager is detected,
proceed to Step 3. After troubleshooting steps are conducted and
verified and the Network Manager is determined to need replacing, a
validation number will be provided that will need to be included within
the claim. Any claims that do not include this validation number for
failed hardware will be reviewed for potential debiting of the claim
amount. If hardware replacement is necessary, replace with a different
PLE601 Network Manager as per the “Network Manager Replacement” section
of REHS8850. Ensure the failed PLE601 is retained to send it back. Refer
to the Parts Disposition. An “After Failure” claim willCaterpillar:
need to Confidential
be filed Yellow
using the 20R6220 reman part number.
3. If the Network Manager did not need to be replaced:

A. Download a Cat Electronic Technician (Cat ET) Product Status Report.
B. Use the ECM replacement functionality in Cat ET and save the file
locally.
C. Download all VIMS data, using VIMSpc (if applicable).
D. Navigate to the Service Dashboard and note any standard/customer
configuration files, and any custom settings (ECM Exclusions, Modbus
configurations, etc.).
4. Flash the PLE601 with the part number as seen in Image 1.1.1 (or
later if available). If flash completes in less than 35 minutes, proceed
to step 5. If during the flash, flash time exceeds 35 minutes, cycle
power from asset using master disconnect. If no disconnect is present,
remove 70-pin connector for 10 seconds before replacing. Ensure that Cat
ET is completely shut down, and the laptop connection is removed from
the asset for at least 3 minutes. Reconnect to the asset, and attempt
the flash again - if flash continues to take longer than 35 minutes,
contact the Product Link hardware support hotline to assist with
troubleshooting and to verify a hardware failure PRIOR to device
replacement. Dial the DSN phone number at 309-636-8500 and select Prompt
#2. After troubleshooting steps are conducted and verified and the
Network Manager is determined to need replacing, a validation number
will be provided that will need to be included within the claim. Any
claims that do not include this validation number for failed hardware
will be reviewed for potential debiting of the claim amount. If hardware
replacement is necessary, replace the Network Manager as per the
“Network Manager Replacement” section of REHS8850. Ensure the failed
PLE601 is retained to send it back. Refer to the Parts Disposition. An
“After Failure” claim will need to be filed using the 20R6220 reman part
number.
PLEASE BE AWARE: When a “blanked” (missing firmware) PLE601 is flashed

with new firmware, by default the Product ID will be set to CAT00000.
Because of this, it is very likely that the asset will lose any
subscriptions previously set, even if the correct Product ID is set
right away. Please double-check to make sure that all subscriptions
remain active after flashing.
5. Update any configuration files & settings (from step 3) if necessary.

Ensure that all subscriptions are up-to-date and remain set as expected.
6. If relevant, update PL641 radio and PL631 radio with part numbers as
seen in Image 1.1.1 (or later if available).
C opyright 1993 - 2019 C ate rpillar Inc. Fri Nov 08 2019 06:51:53 GMT+0400 (Gulf Standard Tim e )
All R ights R e se rve d.
Private Ne twork For SIS Lice nse e s.


3516E Generator Set LCK00001-UP (SEBP7040 - 10) - Documentation

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3516E Generator Set LCK00001-UP (SEBP7040 - 10) - Documentation

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11/8/2019 3516E Generator Set LCK00001-UP(SEBP7040 - 10) - Documentation

Product: GENER ATO R SET

PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT

7606 7610 7620 PS45759

NOTE: Caterpillar’s obligations under this Service Letter are subject

NOTE: This Program must be administered either before or after failure.

by the dealer. When reporting the repair, use "PS45759" as the

NOTE: This Revised Service Letter replaces the 22Jan2018 (Revised

991, 1015, 1017, 1065-1066, 1093, 1115

GBY02478, 2483-2485, 2487, 3282

44800383, 1870, 5939, 8395

W2301277, 1448, 1450, 2461, 3518

N6D00635-00637, 639, 798, 1678, 2091

88100532, 680, 1528, 1879

ECW00767-00768, 939, 1049, 1192, 1204, 1222, 1252,

GTY00371, 373 Caterpillar: Confidential Yellow

MRP00302, 342, 589-590, 597, 628, 645

CNB01038-01040, 1418, 1459

YAX00186, 189-190, 201, 256, 375-376, 425

ZAF00496-00497, 654, 666

2AF00592, 615, 639, 666, 809

3ZW00652, 715, 882, 1039

4AW00286, 345, 352, 355, 405, 464, 489, 535, 660,

6GW00781, 1049, 1136, 1255, 1269, 1522, 1529, 1579,

9G500105-00110, 112 Caterpillar: Confidential Yellow

CMC00673, 1464-1465, 1822-1825

LDE00256-00264, 266-272, 274-275, 279, 281

PTM00776-00777, 1388, 1393, 1400, 2124, 2492, 2494,

YAM00175, 509, 795, 848, 851, 855, 892-893, 922

YAY00328, 335, 438, 833, 1041, 1054, 1060, 1078,

YBB00143, 184, 272, 389, 500, 527

ZAH91006, 92004, 92008

LLA00231, 233, 238, 242, 244, 271, 296, 412, 457,

R1A00403, 1546, 1589-1590, 1618, 1623, 1625, 1628,

R1S01053, 1058, 1098, 1109, 1134, 1371, 1585, 1590

WF300186, 559-563, 565-568, 570-577, 647

WF500199, 333, 514, 754, 896, 899, 901-903, 924, 931-

7RN00734, 784, 786, 788-789, 792, 1231, 1305, 1318,

8NW00568, 572, 587, 589, 591-592, 598, 808, 1012,

YAP00335, 485, 523, 674, 804, 92001, 92003

YAT00794, 809, 815

ZAP00219, 232, 235, 377, 512, 809, 1287, 1383

ZAR00126, 216, 274, 92017-92018, 92020

TTH00477, 482, 919-920, 924-925

WYB00155, 187, 1414-1415, 1456, 1485, 1498-1499,

Y3A00104, 107-112, 114-116, 118

WWF00132, 188, 316

N2S00101, 103, 108-113, 117-118

N6C00124, 132, 135-136

WPW00753, 992, 1555, 2213

N6E00230, 318, 331-332, 335, 340, 342, 346, 349, 352,

GLN00116-00118, 122-129, 136-138

GZN00241, 454, 579, 634

GFR00115, 117-127, 134-138, 142-161, 164-168, 175-

4ZS00360, 608, 911, 1178, 1302, 2186-2187, 2189,

193, 195-202, 205, 209, 215, 217-218, 220-222, 226,

BEN00503, 606-607, 620, 630, 807-809, 877, 884, 892,

BKE00748, 750, 752, 754, 784-786, 788-789, 791-792,

NAM00185, 208-210, 234, 237, 244, 270-272, 288, 308,

C2G05468, 8723, 8793, 9006, 9196, 9401, 9446, 9479,

C2Y01014, 1069, 2384

DK600158, 200, 210, 213-214, 235, 374, 549, 726

RTY01989, 3896, 4386, 4453-4454, 5221