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1. NEEDS ANALYSIS
Needs analysis or needs assessment is the process of determining the needs
for which a learner or group of learners requires a language and arranging the
needs according to priorities.
Needs analysis is the process of determining the things that are necessary or
useful for for the fulfillment of a defensible purpose.
Defensible purpose is attractive because it implies that the needs that are
isolated must be defensible and form a unified and justifiable purpose.
Needs assessment refers to an array of procedures for identifying and
validating needs, and establishing priorities among them.
Array of procedurs indicates that a variety of information-gathering tools
should be used.
Validating needs implies that needs are not absolute, that is, once they are
identified, they continually need to be examined for validity to ensure that
they remain real needs for the students involved.
Three basic steps of need analysis : making basic decisions about the needs
analysis, garthering information, and using the information.
Making Basic Decision About The Needs analysis
Four categories of people may become involved in a needs analysis : the
target group, the audience, the needs analysts themselves, and the
resource group.
The target group, made up of those people about whom information will
ultimately be gathered.
The audience, encompass all people who will eventually be required to act
upon the analysis.
The needs analysts, those persons responsible for conducting the needs
analysis. They may be consultant brought in for the porpuse, or member of the
faculty designated for the job.
The resource group, consists of any people who may serve as source of
information about the target group. In some contexts, parents, financial
sponsors, or guardians may be included as sources of valuable information
about the target group.
What types of information should be gathered? Answered by philosophies
and point of view of needs analysis.
Four philosophies of needs analysis, the importance of such phiosopies lies
in the fact that they will affect the types of information that will be gathered.
The four divergent philosophies can arise in a needs analysis : the
discrepancy philosophy, the democratic philosophy, the analytic
philosophy, and the diagnostic philosophy.
The discrepancy philosophy, is one in which needs are viewed as
differences, or discrepancies, between a desiered performance from student
and what they are actually doing.
The democratic philosophy, is one in which a need is defined as any change
that is desired by a majority of the group involved.
The analytic philosophy, a need is whatever the students will naturally learn
next based on what is known about them and the learning processes involved.
The diagnostic philosophy, proposes that a need is anything that would
prove harmful if it was missing.
Points of view for needs analysis are situation needs and language needs,
objective needs and subjective needs, linguistic content and learning
process.
Situation needs, some information will center on the program’s human
aspect, that is, the physical, social, and psychological context in which learning
takes place.
Language needs, is about the target linguistic behaviours that the learners
must ultimately acquire.
Objective needs, are those needs determined on the basis of clear-cut,
observable daa gathered about the situation, the learners, the language that
students must eventually acquire, their proficiency and skill levels, and so
forth.
Subjective needs, are generally more diifficut to determine because they
have to do with “wants”, “desires”, and “expectations”.
Linguistic content, position tends to favor needs analyzed objectively from a
language needs perspective and spelled out in linguistic terms, whether they
be phonemes, morphemes, grammatical structures, case rules, utterances,
functions, notions, discourse markers.
Learning process, position learns toward needs specified from a situation
needs perspective, these tend to be more subjectively analyzed needs in the
affective domain, sich as motivation and self-esteem.
Gathering Information
Type of questions, Rossett identified five categories of questions designed
to identify the following, problems, priorities, abilities, attitudes, and
solutions.
Problems, the broadest questions are those that have to do with problems.
The purpose of these questions is to identify the problems that are being
experienced by the people under assessment in the target group.
Priorities, questions of priority investigate which topics, language uses, skills,
and so on are considered most important for the target group to learn.
Abilities, ability questions focus on the students themselves, usually to
determine the abilities of the students at entry.
Attitudes, attitudes questions are created to uncover information about
participant’s feelings and attitudes toward elements of the program.
Solutions, the last class of questions elicits ideas for solutions to perceived
problems in terms of what changes might bring about compromise and
resolution.
Types of instruments, three of the categories of instrumentation (existing
information, tests, and observations) leave the needs analysts more or less
in the position of being an outsider passively looking in on the existing
program. The other three (interviews, meetings, and questionnaires) seem
to pull the needs analysts into the process of actively gathering or drawing out
information from the participation from the participants in the program.
Existing information, can include data sources within a program (such as
files or records that may be on hand when the needs analysis begins), or
external data sources (such as library resources or letters exchanged with
other existing programs with similar students). Existing information is
conducted by records analysis, system analysis, literature review, letter
writing.
Test, test can provide a wealth of information about the general ability levels
of the students, about possible ability groupings that will make sense within a
program, about specific problems that students may be having with the
language, and about their achievement in previous programs. Test is
conducted by proficiency, placement, diagnostic, achievement.
Observations, this category of instrumentation usually involves watching an
individual or a small number of individuals, and recording the behaviors that
occur. Observations is conducted by case studies, diary studies, behavior
observation, interactional analysis, inventories.
Interviews, interview procedurs are a fairly open-ended type of
instrumentation. Interviews may best be used to explore what issues and
questions should be pursued in a later follow-up using more structured
procedurs such as questionnaires, behavior observations. Interviews is
conducted by individual interviews and group interviews.
Meetings, observing the process of the group while it is meeting and trying
to accomplish a task may provide useful information about the people and the
program in question. Meetings is conducted by Delphi technique meetings,
advisory meetings, interest group meetings, review meetings.
Questionnaires, are more efficient for gathering information on a large scale
than are many of the other procedures. Questionnaires is conducted by
biodata surveys, opinion surveys, self-rating, judgmental ratings, Q-sort.
Selecting and creating procedures, three characteristics (reliability,
validity, usability) must be considered when using any information-
gathering procedures. Only then can the advantages and disadvantages of the
different categories of procedures be explored.
Reliability, the consistency with which a procedure obtains information.
Validity, the degree to which it is measuring what it claims to measure.
Usability, in most cases, this issues has to do with the degree to which a
procedure is practical to use.
Advantages and disadvantages of different procedures, analyst use
various combinations of procedures, they will create a stronger overall
information-gathering process. In other words, multiple sources of
information should be used in a needs analysis, although the specific
combination appropriate for a given situation must be decided on the site by
the needs analyst themselves.
Considerations specific to language analysis, this way need an instrument
(table) to make a considerations for analysis. Other forms of analysis that are
specific to the study of students’ language needs have been borrowed from
applied linguistics: discourse analysis and text analysis.
Discourse analysis, one way of using discourse analysis to study students’
needs is described in the elaborate model provided in Mumby. He suggests the
following nine parameters as the framework for a needs analysis:
participant, purposive domain, setting, interaction, instrumentality,
dialect, target level, communicative event, communicative key.
Text analysis, if the learner will encounter the target language primarily in
print (that is, for purposes of reading or writing), text analysis may help in
determining what the students will ultimately have to read or write.
ALHAMDULILLAH