STUDENT’S ON-THE-JOB TRAINING EXPERIENCES AT THE OFFICE OF

PHILHEALTH LOCAL HEALTH INSURANCE OFFICE

TRECE MARTIRES CITY

Narrative Report
Submitted to the Faculty of
Cavite State University – Tanza Campus
Tanza, Cavite

In partial fulfillment
of the requirements for the degree
Bachelor of Science in Information Technology

NIKEE MAE A. BUITRE

MARIZTELA H. SADAGNOT
June 2019

i
 Republic of the Philippines
CAVITE STATE UNIVERSITY
Tanza ǀ Trece Martires City ǀ Gen. Trias City Campus
 235-7997 ǀ  410-5247 ǀ  437-0693
www.cvsu.edu.ph

Department of Information Technology

Author : NIKEE MAE A. BUITRE

MARIZTELA H. SADAGNOT

Title : STUDENT’S ON-THE-JOB TRAINING EXPERIENCES AT

THE OFFICE OF PHILHEALTH LOCAL HEALTH INSURANCE
OFFICE TRECE MARTIRES CITY

APPROVED:

JOSEPH O. SABAYBAY ________ LILIAN O. SIDAMON _______

OJT Adviser Date OJT Coordinator Date

JOYCE ERIKA S. SENARIS _______ NOEL A. SEDIGO _______

Chairperson, DIT Date Campus Dean Date

ii
 BIOGRAPHICAL DATA

I, Nikee Mae A. Buitre, was born on September 01, 1998 in Calumpang

Marikina. I am the second among the four children of Ms. Merilyn Buitre and Mr. Ramon Buitre.

I am currently residing at Block. 141, Lot 38, Phase 7, Carissa Homes, Tanza Cavite.

I completed my elementary education at Florentino Joya Elementary School

located in Biga, Tanza Cavite in 2011 and my secondary education at Tanza National

Trade School (TNTS) Paradahan, Tanza Cavite in 2015.

In August 2016, I enrolled at Cavite State University-Tanza Campus and took up

Bachelor of Science in Information Technology.

I am hoping to finish my studies in June 2020.

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 BIOGRAPHICAL DATA

I, Marizleta H. Sadagnotwas born on January 08, 1998 in Gingoog City Mis, Or.

I am currently residing at Pabahay 2000, Bagtas, Tanza, Cavite. I am the second child of

Mr. Wilbert G. Sadagnot and Ms. Rosalie V. Hinampas.

I finished my primary education at Manuel Lugod Elementayr School on

2011 and my secondary education at Gingoog City Comprehensive National High

School.

In June 2017, I took up Bachelor of Science in Information Technology at

Cavite State University – Tanza Campus for my college education.

I obtained my degree in June 2020.

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 ACKNOWLEDGMENT

With the deepest gratitude and appreciation, the trainee would like to thank

the following people for their help and support for the accomplishment of her On-

the-Job Training (OJT);

Mr. Joseph O. Sabaybay, OJT adviser, for the help and support to finish the

training;

Ms. Joyce Erika S. Senaris, chairperson of the Department of Information

Technology, for her valuable comments and suggestions in organizing this narrative

report;

Prof. Noel A. Sedigo, the Campus dean, for all the support and guidance to all

the student of Cavite State University Tanza Campus;

Mostly, to our Almighty God, for the guidance, blessings and for giving the

trainee wisdom and knowledge.

NIKEE MAE A. BUITRE

MARIZTELA H. SADAGNOT

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 TABLE OF CONTENTS

Page
BIOGRAPHICAL DATA ………………………………………………………………. iii

ACKNOWLEDGMENT ……………………………………………………................. v

LIST OF FIGURES …………………………………………………………………….. viii

LIST OF APPENDIX FIGURES ………………………………………...……………. ix

LIST OF APPENDICES …………………………………………………..…………... x

INTRODUCTION…………………………………………………………...…………... 1

Objectives of the On-the-Job Training ………………..………………......... 2

Significance of the On-the-Job Training ……………………………............ 2

Time and Place of the On-the-Job Training …………………………...…… 3

THE LINKAGE ESTABLISHMENT ………………………………………………….. 4

Background of the Establishment...…………………………...…………….. 4

Location of the Establishment ….......………………………………...……... 5

Vision and Mission Statements of the Establishment ...…………………… 6

Objectives of the Establishment………………………………………........... 6

Over-all Organizational Structure, Duties and Responsibilities ……......... 6

THE TRAINING AREA..…………………………...………………………................. 9

Organizational Structure and Functions of the Department …….………... 10

Facilities ...………………………………………………….…………………... 10

Equipment .......………………………………………………......................... 12

Standard Operating Procedures ...………………………………………...... 13

THE TRAINING EXPERIENCE.…………...…………………………………………. 14

Tasks Performed …...……………………................................................... 14

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 Observed Strengths of the Training Area ...……………………...……........ 15

Problems Encountered ...………………...…………………………………… 15

SUMMARY...………………………………………………………….………………… 16

REFERENCES ………………………………………………………………............... 17

APPENDICES……...…………………………………………………………………… 18

vii
 LIST OF FIGURES

Figure Page

1 PhilHealth logo ………..……...………………………………………………. 5

2 Map of PhilHealth –LHIO TMC ……………................................................ 5

3 Organizational Structure of PhilHealth- LHIO TMC ………..………........... 8

4 The PhilHealth-LHIO TMC Building............................................................ 9

5 Organization Structure of the Department…………………………………... 10

Cashier Office (at the front) of PhilHealth - (LHIO)

6 11
TMC…………………………........................................................................

7 Waiting area and receiving area ……………………………........................ 11

8 Admin office ………………………………………......................................... 12

9 Working area ……………………………………………………….................. 12

viii
 LIST OF APPENDIX FIGURES

Appendix Page
Figure
1 Map of PhilHealth –LHIO TMC ………………………………………….. 33

2 The trainee while encoding the labels and transmittal ….,………...….. 14

The trainee while Cutting Transaction Number Pantry

3 14
area………..…………………………………………………………………

The trainee while encoding the Labels for the forms and transmittal of
4 15
checks.………………………………………………………………………

ix
 LIST OF APPENDICES

Appendix Page

1 Resume...……………………………………………………………... 19

2 Curriculum checklist...……………………………………………….. 22

3 Certification of class standing ……………………………………….. 26

4 Waiver………………………………………………………………… 28

5 Recommendation letter....…………………………………………….. 30

6 Memorandum of understanding.…..………………………………… 31

7 Location of the linkage establishment ……………………………...... 33

8 Certificate of completion...…………………………………………… 34

9 Accomplished evaluation form ...…………………………………….. 36

10 Identification card ……………………………………………………. 38

11 Daily time record.…..…………………………………………….…... 40

12 Daily journal ………………………………………….…………….... 42

13 Photo documentation ………………………………………………… 59

14 Routing slip………………………………………………………….. 61