Professional Documents
Culture Documents
G KUPPUSAMY NAIDU
1
FOUNDER
GKNM Hospital was established in 1952 by the Kuppuswamy Naidu Charitable Trust to
care for Women and Children. Since then this institution has grown to encompass the entire
spectrum of specialities under one roof.
VISION
It is the vision of the GKNM Hospital to be a humane health care service provider of the
highest standard, focusing on providing accessible, safe, effective and efficient medical services
to the Community.
2
MISSION
• Continuously upgrade the knowledge, skills and attitude of all health care professionals.
• Create an atmosphere in the Hospital which is clean, safe, organized and positive.
• Develop and retain people who are caring, motivated, receptive, focused and
flexible.
VALUES
• Attitude.
• Team work.
3
Why GKNM?
GKNM Hospital was established in 1952 by the Kuppuswamy Naidu Charitable Trust to
care for Women and Children. Since then this institution has grown to encompass the entire
spectrum of specialities under one roof.
There are innumerable nursing homes, tertiary care hospitals and specialty hospitals in
the city of Coimbatore. In the midst of so many choices, why choose G. Kuppuswamy Naidu
Memorial Hospital?
The factors are many: Easy to reach and accessibility is a logistic reason. However, there
is something more which is necessary.
Credibility
The confidence that the Medical staff will only do what is best for the patient. At GKNM
Hospital, procedures are not foisted on patients unless absolutely required
Communication
The patient and family are involved in all care related decisions. They are apprised of all
details in clear and unambiguous terms and the Medical teams are available to discuss and dispel
any fears or doubts.
Affordability
Our charges are among the most affordable from dormitories to deluxe suites leaving it to
patient’s choice.
Care providers are credentialed and privileged to provide services. All Staff undergo a
robust induction program and continued learning and training is very much a part of their
activities.
4
The Hospital is recognised to conduct teaching programs leading to DNB qualification in
eight specialities. Several of our students have cleared this post graduate exam with top honors.
Care providers are credentialed and privileged to provide services. All Staff undergo a
robust induction program, and continued learning and training is very much a part of their
activities.
GKNM Hospital was the first Hospital in Tamilnadu to be accredited by the 'National
Accreditation Board for Hospitals and Healthcare Providers’.
Quality excellence and safety programs are implemented for both medical and
nonmedical departments. Data is closely monitored and outcomes are shared with the Staff for
continual improvement. A hospital which has checks and balances is always viewed upon with
respect. Our audit programs are indeed models of Quality assurance.
G. Kuppuswmay Naidu Memorial Hospital, where patient centered and quality focused
care is affordable and delivered with empathy. We constantly upgrade our facilities to ensure the
latest medical advances are available for our patients.
5
TRUSTEES
6
EXECUTIVE TEAM
Healthcare is a serious and complex business, offering numerous challenges and plenty of
opportunities. No health system, no matter how committed, can tackle all the challenges at the
same time. But we do have to figure out a way to manage them. I believe the way to do this will
be through the power of communication. We must improve communication between patients and
their care givers. We must focus on providing patient-centered care, which means we must
collectively talk with patients and their healthcare providers to understand and respond to their
needs. We must be sure we focus on the whole patient too, taking into account the patient’s
physical, mental and emotional health. Putting the patient at the center of all we do and
supporting them with comprehensive communication between providers will allow us to create a
better care delivery model and better outcomes.
7
Along with communication, we need to practice evidence-based medicine. Practicing
evidence-based medicine means we must systematically approach healthcare problem solving by
integrating the best available research evidence with our clinical expertise and the patient’s
values in terms of employing interventions most likely to improve how long or how well the
patient lives—on his or her terms.
Improving clinical outcomes is our key to moving toward healthcare excellence. Our
future lies in developing a system where hospitals, physicians and patients truly partner for better
outcomes; where all stakeholders communicate proactively and consistently; where we remove
redundant processes to add value; where we take timely action on behalf of our patients with
their collaboration and support; where we foster a community where partnership in health is a
way of life.
The issues in healthcare and the strategies we execute now will determine the future of
our hospital, our communities and our nation. We must move from a focus on acute care to the
promotion of health. We must create a continuum of care that takes into account the total needs
of the population we serve. We must deploy a holistic approach that brings together acute and
8
chronic care, clinical and non-clinical care, prevention and overall physical and psychological
wellness.
We have done much and learned even more. But, we’ve only just begun.Join me as we
work together in achieving clinical and service excellence for the patients and their families who
rely on us.
DEPARTMENTS
• Anaesthesiology
• Cardiology
• Dentistry
• Dermatology
• ENT
• Emergency Medicine
• Diabetology
• Gaestroentrology
• Orthopedics
• Plastic Surgery
• Pulmonology
• Pain Service
• Urology
• General Surgery
9
• ICU
• Laboratory Medicine
• Neurology
• Nephrology
• Nuclear Medicine
• Gynocology
• Oncology
• Opthelmology
• Pediatrics
• Fertility Centre
Anaesthesiology
Anaesthesiology is the practice of medicine dedicated to the total care of the patient
before, during and after surgery. Anaesthesiologists are also experts in resuscitation, pain
management and intensive care.
Cardiology
Cardiology is the study and treatment of disorders of the heart and the blood
vessels. A person with heart disease or cardiovascular disease may be referred to a cardiologist.
10
When would I need a cardiologist?
Cardiology deals with heart health. If a person has symptoms of a heart condition, their
physician may refer them to a cardiologist.
shortness of breath
dizziness
chest pains
changes in heart rate or rhythm
high blood pressure
They often treat patients who have had a heart attack, heart failure, or other heart problems.
They help make decisions about heart surgery, heart catheterization, and angioplasty and
stenting.
atherosclerosis
artrial fibrillation
arrhythmias
congenital heart disease
coronary heart disease
congestive heart disease
high blood cholesterol and triglycerides
hypertension
pericarditis
ventricular tachycardia
high blood pressure, or hypertension
11
A person may need to see a cardiologist even without symptoms, if they have a family
history of heart disease or high cholesterol, if they are or have been a smoker, if they have
diabetes, or if they are starting a new exercise program. A woman who has had pre-eclampsia
may be at higher risk of heart problems in a later pregnancy or during the menopause.
A cardiologist will review a patient's medical history and carry out a physical
examination.
They may check the person's weight, heart, lungs, blood pressure, and blood vessels, and
carry out some tests.
Tests
Electrocardiogram (ECG or EKG): this records the electrical activity of the heart.
Ambulatory ECG: this records heart rhythms while the person carries out exercise or their
regular activities. Small metal electrodes are stuck on to the chest, and these are connected by
wires to a Holter monitor, which records the rhythms. An exercise test, or stress test: this shows
the changes of heart rhythm when resting and exercising. It measures the performance and
limitations of the heart. Echocardiogram: this provides an ultrasound picture that shows the
structure of the heart chambers and surrounding areas, and it can show how well the heart is
working. Echocardiography can measure how well the heart is pumping blood, known as cardiac
output. It can detect inflammation around the heart, known as pericarditis. It can also identify
structural abnormalities or infections of the heart valves.
Cardiac catheterization: a small tube in or near the heart collects data and may help
relieve a blockage. It can take pictures and check the functioning of the heart and the electrical
system. Catheter-based techniques with fluoroscopy can be used to treat congenital cardiac,
valvular, and coronary artery diseases.
12
Nuclear cardiology: nuclear imaging techniques use radioactive materials to study
cardiovascular disorders and diseases in a noninvasive way.
Cardiac electrophysiology
Dentistry
Dentistry, also known as dental medicine and 'oral medicine, is a branch of medicine that
consists of the study, diagnosis, prevention, and treatment of diseases, disorders, and conditions
of the oral cavity, commonly in the dentition but also the oral mucosa, and of adjacent and
related structures and tissues, particularly in the maxillofacial (jaw and facial) area. Although
primarily associated with teeth among the general public, the field of dentistry or dental
medicine is not limited to teeth but includes other aspects of the craniofacial complex including
the temporomandibular joint and other supporting, muscular, lymphatic, nervous, vascular, and
anatomical structures.
13
Dermatology
Dermatology is the branch of medicine dealing with the skin. It is a specialty with both
medical and surgical aspects. A dermatologist is specialist doctor that manages diseases, in the
widest sense, and some cosmetic problems of the skin.
ENT
Emergency Medicine
Diabetology
Gaestroentrology
Gastroenterology is the branch of medicine focused on the digestive system and its
disorders. Diseases affecting the gastrointestinal tract, which include the organs from mouth into
anus, along the alimentary canal, are the focus of this speciality. Physicians practicing in this
field are called gastroenterologists. They have usually completed about eight years of pre-
medical and medical education, a year-long internship (if this is not a part of the residency), three
years of an internal medicine residency, and two to three years in the gastroenterology
fellowship. Gastroenterologists perform a number of diagnostic and therapeutic procedures
including colonoscopy, endoscopy, endoscopic retrograde cholangiopancreatography (ERCP),
endoscopic ultrasound and liver biopsy. Some gastroenterology trainees will complete a "fourth-
year" (although this is often their seventh year of graduate medical education) in transplant
hepatology, advanced endoscopy, inflammatory bowel disease, motility or other topics.
Orthopedics
14
Pulmonology
Pulmonology is known as chest medicine and respiratory medicine in some countries and
areas. Pulmonology is considered a branch of internal medicine, and is related to intensive care
medicine. Pulmonology often involves managing patients who need life support and mechanical
ventilation. Pulmonologists are specially trained in diseases and conditions of the chest,
particularly pneumonia, asthma, tuberculosis, emphysema, and complicated chest infections.
Nephrology
Nephrology studies systemic conditions that affect the kidneys, such as diabetes and
autoimmune disease; and systemic diseases that occur as a result of kidney disease, such as renal
osteodystrophy and hypertension. A physician who has undertaken additional training and
become certified in nephrology is called a nephrologist.
Gynocology
Gynocology is the medical practice dealing with the health of the female reproductive
system (vagina, uterus, and ovaries) and the breasts. Outside medicine, the term means "the
science of women". Its counterpart is andrology, which deals with medical issues specific to the
male reproductive system.
Oncology
Oncology is a branch of medicine that deals with the prevention, diagnosis, and treatment
of cancer. A medical professional who practices oncology is an oncologist Cancer survival has
improved due to three main components: improved prevention efforts to reduce exposure to risk
factors (e.g., tobacco smoking and alcohol consumption), improved screening of several cancers
(allowing for earlier diagnosis), and improvements in treatment. Cancers are often managed
through discussion on multi-disciplinary cancer conferences where medical oncologists, surgical
oncologists, radiation oncologists, pathologists, radiologists, and organ specific oncologists meet
to find the best possible management for an individual patient considering the physical, social,
psychological, emotional, and financial status of the patient. It is very important for oncologists
to keep updated with respect to the latest advancements in oncology, as changes in management
of cancer are quite common.
15
Opthalmology
Ophthalmology is a branch of medicine and surgery which deals with the diagnosis and
treatment of eye disorders. An ophthalmologist is a specialist in ophthalmology. The credentials
include a degree in medicine, followed by additional four to five years of ophthalmology
residency training. Ophthalmology residency training programs may require a one-year pre-
residency training in internal medicine, pediatrics, or general surgery. Additional specialty
training (or fellowship) may be sought in a particular aspect of eye pathology. Ophthalmologists
are allowed to use medications to treat eye diseases, implement laser therapy, and perform
surgery when needed. Ophthalmologists may participate in academic research on the diagnosis
and treatment for eye disorders.
OTHER DEPARTMENTS
ENT
Emergency Medicine
Plastic Surgery
Pain Service
Urology
General Surgery
Home Health Service
ICU
Laboratory Medicine
Nephrology
Nuclear Medicine
Fertility Centre
AWARDS
16
Accreditation by NABH
Baby Friendly Hospital - GKNM Hospital was accredited by the Joint Accreditation
Committee of The Indian Academy of Paediatrics (TNSC and Coimbatore Branch) along with
The Rotary Coimbatore Spectrum Rotary, Coimbatore
Community Services
Overview
Raksha - Hospice Care was inaugurated on 13th June 2001, by “His Holiness Sri.
Jayendra Saraswathi Swamigal” to commemorate the 50th anniversary of the G. Kuppusamy
Naidu Memorial Hospital, and its service to community. Since then we have been providing high
quality Palliative Care free of charge for cancer patients living in Coimbatore and surrounding
areas. The Hospice is 15 bedded unit where qualified medical personnels provide 24 hour care to
terminally ill patients. Our services are underpinned by a respect for human dignity and care for
the physical, psychosocial, spiritual and emotional needs of the total person, whatever their age,
lifestyle, culture and spiritual belief.
With the in-patient and day care services we also offer a comprehensive home care
service for patients with incurable and debilitating illness. The visiting Community Palliative
Care team includes doctors, nurses, physiotherapists and counselors. The aim of this service is to
help patients and their family, cope with care needs at their preferred place of care.
17
Palliative Care Service
Overview
Palliative Care is a specialised medical care that focuses on relieving suffering and
achieving the best possible quality of life for patients when they face serious illness. Care is
provided by specially trained doctors, nurses and other specialists who work together with
patients and their families to provide an extra layer of support. It is appropriate at any age and at
any stage in a life limiting illness and can be provided along with curative treatment.
Specialist Doctors
Nurse Specialists
Physiotherapists
Dieticians
Counsellors
services
Specialities
18
How to access our services?
For advice on inpatient and outpatient Palliative care services at GKNMH & Raksha
Hospice please contact us on 0422-4305254 or visit our clinic in the C block at GKNMH.
For advice on Home care services please contact us on 0422-4305364 or visit our Home
care team in the B block at GKNMH.
Palliative Care treats people, who are suffering from serious and chronic illnesses like
Cancer
Pain
Shortness of Breath
Fatigue
Nausea
Vomiting
Loss of Appetite
Difficulty in Sleeping
Depression
It also helps you gain the strength to carry on with daily life. It helps you to have more
control over your care by improving your understanding and choices of treatment.
19
Home Health Services
Overview
The population suffering from chronic diseases is on the rise in the developing countries
as also their medical expenses. Chronic diseases are progressive long-term medical conditions
like heart diseases, chronic respiratory diseases, stroke, chronic renal failure, cancer etc. These
diseases limit the capacity of the patient to perform everyday tasks like personal grooming,
mobility and household chores; and they increasingly need assistance. They are major drivers for
seeking repeated consultations and consequent hospitalization.
Studies have shown that an in-home care delivered by trained nurses guided by
physicians has a beneficial effect on health outcomes such as reduced morbidity (disease
burden), unplanned hospitalizations and emergency department visits.
Services offered
The services provided under home care program will include, but not limited to,
discharge planning, in-home care consultations, continuity of care, priority scheduling, self-
management support and guidance.
Patients with
Restricted mobility
Bedridden patients
20
What to expect?
Doctor visit
Nurse visit
Guided by consultants for follow up visit and continuation of care Procedures done-
wound care, ostomy care, respiratory care, feeding tube insertion, catheter care and insertion,
ascitic tapping, IV medications; Medication – compliance and check for polypharmacy and
duplication Primary consultant coordination and care.
Samples collected by a nurse at home and reports informed to the concerned physician
Copy of the report will be available at GKNMH website under login section.
Counselling services
Psychotherapist – specialised in dealing with distressing scenarios and helps you deal
with a life-changing situation (chronic diseases and terminal illness.
In addition,
21
Lymphedema management
Guide and empower the bed assistants employed to care for your loved ones.
Service details
Available as 9am to 5pm in-home visits, with 24*7 telesupport for patients enrolled under home
care services covering a radius of 20km within Coimbatore city limits.
It is not an emergency service – Home visits are done for regular follow up and
continuum of care
Visit Timings: 9 am to 5 Pm – Monday to Friday and Saturday only for high priority in
medical needs patients
Doctor or nurse visit scheduled as per the doctor’s discretion and assessment
22
Corporate Social Responsibility
One of our core values, Empathy and Compassion, we at GKNMH, have taken our social
responsibilities very seriously. We are involved in various projects as part of our service,
extending our hands to provide and share in the care and well being of the society.
Raksha - Hospice Care was inaugurated on 13th June 2001, to commemorate the 50th
anniversary of the G. Kuppusamy Naidu Memorial Hospital, and its service to community. Since
then we have been providing high quality Palliative Care free of charge for cancer patients –
especially the terminally ill, enabling/helping them to go peacefully and comfortably. The
Hospice is 15 bedded unit where qualified medical personnel provide 24- hour care to terminally
ill patients.
The Rural Health Centre – Veerapandi G. Kuppuswamy Naidu Memorial Hospital had
started a Rural Health Centre at the village Veerapandi, off Mettupalayam Road on 5 th May
1995. This rural health center was started to provide comprehensive health care for the villagers
of Selvapuram, which is about 4 km off the main road and also to provide medical consultation
and treatment for the surrounding villages free of cost. The trust had selected this place, because,
inspite of being close to the city like Coimbatore, this village was totally isolated from
civilization even without a road or bus service.
The centre provides the following medical services to the villagers, such as the following
Regular treatment
Health education
Immunization
23
AIDS awareness
Nutrition programmes
Sanitation
Diabetic Clinic
Physiotherapy
Dental Care
The Center conducts teaching programs for school children, parents, nursing mothers,
volunteers & youth from the village, facts about nutrition, sanitation, immunization, hygiene,
first aid, family planning methods etc., through the means of charts, placards, posters, lectures,
workshops, discussions, film shows, songs, folk dances and dramas.The Centre has also
identified and extends healthcare to the surrounding villages which need basic medical facilities,
health education, preventive medicine and a good referral system.
GKNM Hospital is recognised under the Tamil Nadu Chief Minister's Comprehensive
Health Insurance Scheme (CMCHIS) to provide treatment (outpatient and inpatient care) in the
following specialties.
24
Cardiology
Cardiothoracic Surgery
Interventional Radiology
Services/ Components
Age Correction
Name Correction
Address Correction
Religion Correction
Sex Correction
Income Correction
Occupation Correction
Education Correction
25
PPO No Adding
Stent Stickers
Death Report
Outpatient records -consultation notes (New & Review ) if requested for treatment
(missed )
Birth and Death Data correction letter to the patient for corporation submission
Sterilisation certificate
26
Death Claim Form Fill Up
Copy of patient medical records for CMCHIS death /district collector / VHN/ PHC
Copy of bills
Treatment estimation
Implant invoice, Cath Lab Procedure reports and other investigation reports for
reimbursement purpose
27
General queries related to insurance. (ex. Queries like Which insurance companies we
provide cashless services , Govt employee insurance like CGHS , Central govt employees
scheme, income tax exemption certificate .)
Allied Departments
Ambulance
Dietetics
Heart Failure Clinic
Insurance
Memory Clinic
Master Health Checkup
Pharmacy
Physiotheraphy
Telemedicine.
Facilities
Ambulance Service
Pharmacy
The Pharmacy is responsible for dispensing medications daily for the inpatient and
outpatient population. It consists of pharmacists and support personnel, who work together to
ensure that patients receive highest quality pharmaceutical care. Of the three pharmacies that are
part of the department, the main pharmacy, situated near the reception, functions round the clock,
throughout the year and is also kept open during public holidays. The other two that caters to the
inpatients and outpatients during the day are situated near the general ward and at Level II of the
28
hospital. The pharmacy store is situated at the basement. Bulk stocks of all the medicines and
surgical items are stored in the pharmacy stores. Medicines are procured from companies that set
standards in quality. These include standard companies with good credentials. The dispensing at
the pharmacy counters is done by the pharmacists after carefully checking the medicines
individually with the prescription.
Supportive services
Laundry services
Ambulance services
29
International Patient Care service
The dedicated International Patient Care Services at GKNM ensures that patients
traveling from abroad have a hassle-free, comfortable medical journey with a satisfactory
outcome. The team provides treatment estimates, arrange for accommodation, transport, money
exchange, translation services, and also help the patients through the red tape. The team ensures
that the patient and family can focus on recovery while GKNM takes care of the rest. The team
engages with patients, doctors, other country medical experts to provide access to quality
healthcare at affordable prices. They ensure you get the “feel at home”.
Our Services
GKNM Hospital has a team of doctors with vast experience and high qualifications in a
wide range of medical specialities who provide medical opinions for international patients.
Patients are provided with treatment options and are helped to obtain medical visa by providing
adequate and required medical certificates.
Providing detailed medical opinion and tele-consultation with our team of consultants
before arrival.
Transport
Our services begin even before our patients arrive in our premises. Our team coordinates
appointments with the appropriate specialists and assists the patient and his/her family and
friends with visa invitation, letter arrangements for processing medical visa.
Members from our team are on hand to meet the patient at the airport and escort him/her,
safely and in comfort to our hospital. We also help in providing translation services on request
and availability.
30
IPC coordinators
To ensure that patients and their families are comfortable for the duration of their
treatment with us, our International Patient Care team assigns co-ordinators to each of patients.
They will answer queries and provide assistance whenever needed.
International Cuisine
The Dietary Department at GKNM Hospital supervises the meals prepared and served to
the patient/attenders. We offer healthy international cuisines that meet the patients' dietary
requirements and also which suit their palates through our exclusive kitchen for international
patients.
International Television
The need for patients/attenders to keep updated with local and international news and
events is well understood and our suites feature televisions broadcasting international channels.
Patient Rooms
GKNM provides a wide choice of patient rooms to suit individual requirements; from
well-furnished, world-class individual suites at the Platinum wing, state-of-the-art deluxe private
rooms with all amenities such as unlimited wi-fi connections, a well-equipped kitchenette/pantry,
a private space for attenders, waiting rooms, etc.
Estimate Request
GKNM hospital is ranked among the best hospitals in India and provides world-class care
at an affordable cost.
Please fill the form below and our representatives will get back to you with the required
information.
31
Payments
Payments can be done either via cash(upto Rs. 2 lakhs only), online payment, credit card
or Wire Transfer. We also facilitate money transfer option within the hospital premises.
Insurance
A patient who wishes to avail insurance coverage needs to follow the following process
to avail treatment at GKNM:
Contact our International care coordinator and enquire about using your insurance with
GKNM Hospital. Get the insurance form filled by your local doctor and send it to the care
coordinator who will process your request through our insurance department. In case of out-
patient consultation or in-patient admission, we require pre-approvals from the insurance
companies.
In case of an organ transplant, above-mentioned documents are required by the donor as well.
32
Quick recovery
We know that environment plays a significant role in the recovery process. Patients
recover faster when they are comfortable and feel positive, hence we assist patients to travel
around to various tourist locations in and around Coimbatore – the Queen of Hills - Ooty,
Kodaikanal, Conoor, Attapadi, Anakatti, Valparai, Kotagiri, Topslip, Munnar, Silent Valley and
many more – to get a feel of our tradition and heritage – places like Mysore, Thanjavur etc....
depending on the patient's inclination.
CAREER OPPORTUNITIES
33