1.

A survey conducted to assess the ability of computer manufacturers to handle problem quickly
obtained the following results,
Company Days to Company Days to
Resolve Problem Resolve Problem
Compaq 13 Gateway 21
Packard Bell 27 Digital 27
Quantex 11 IBM 12
Dell 14 Hewlett-Packard 14
NEC 14 AT&T 20
AST 17 Toshiba 37
Acer 16 Micron 17

a. What are the mean and median number of days needed to resolve problems?
b. What are the variance and standard deviation?
c. Which manufacturer holds the best record?
d. What is the z-score for Packard Bell?
e. What is the z-score for IBM?
f. Do the data contain any outliers?
2. The Average American spends $65.88 per month dining out. A sample of young adults provided
the following dining out expenditures (in dollars) over the past month.
253 101 245 467 131 0 225
80 113 69 198 95 129 124
11 178 104 161 0 118 151
55 152 134 169
a. Compute the mean, median and mode.
b. Considering your result in part (a), do these young adults seem to spend about the same as
an average American eating out?
c. Compute the first and third quratiles.
d. Compute the range and inter quartile range.
e. Compute the variance and standard deviation.
f. The skewness measure for this data is 1.54. Comment on the shape of this distribution. Is
this the shape you would expect? Why or why not?
g. Do the data contain any outliers?
 3. Public transportation and the automobile are two methods an employee can use to get to
work each day. Samples of time recorded for each method are shown. Times are in
minutes.
Public Transportation: 28 29 32 37 33 25 29 32 41 34
Automobile: 29 31 33 32 34 30 31 32 35 33
a. Compute the sample mean time to get to work for each method.
b. Compute the sample standard deviation for each method.
On the basis of your results from parts (a) and (b), which method of
transportation should be preferred? Explain.

4. The results of a national survey showed that on average, adults sleep 6.9 hours per night.
Suppose that the standard deviation is 1.2 hours.
a. Use Chebyshev’s theorem to calculate the percentage of individuals who sleep between
4.5 hours and 9.3 hours.
b. Use Chebyshev’s theorem to calculate the percentage of individuals who sleep between
3.9 hours and 9.9 hours.
c. Assume that the number of hours of sleep follows a bell shaped distribution. Use the
empirical rule to calculate the percentage of individuals who sleep between 4.5 hours
and 9.3 hours per day. How does this result compare to the value that you obtained
using Chebyshev’s theorem in part (a)?

5. The Energy Information Administration reported that the mean retail price per gallon of regular grade
gasoline was $2.30. Suppose that the standard deviation was $0.10 and that the retail price per gallon
has a bell-shaped distribution.
a. What percentage of regular grade gasoline sold between $2.20 and $2.40 per gallon?
b. What percentage of regular grade gasoline sold between $2.20 and $2.50 per gallon?
c. What percentage of regular grade gasoline sold for more than $2.50 per gallon?

6. the national average for the verbal portion of the college Board’s Scholastic Aptitude Test (SAT) is 507.
The College Board periodically rescales the test scores such that the standard deviation is approximately
100. Answer the following questions using a bell-shaped distribution and the empirical rule for the
verbal test scores.

a. What percentage of students have an SAT verbal score greater than 607?
b. What percentage of students have an SAT verbal score greater than 707?
c. What percentage of students have an SAT verbal score between 407 and 507?
d. What percentage of students have an SAT verbal score between 307 and 607?