Subject: Human Computer Interaction

Assignment # 3

Submitted to:
Sir Talal

Submitted by:

Azka Khalid (11794 )

Zahra Abbas (11778)
Haiqa Suhail (11770)

BSSE -23 –A (M)

3/8/2020
0
Description of Chosen System:
“Eye test” application allows the user to test his eye sight and color blindness and provides other
knowledge related to vision by means of different quizzes and games.

URL: https://play.google.com/store/apps/details?id=com.b2creativedesigns.eyetest&hl=en

Severity levels:
0 - don’t agree that this is a usability problem

1 - cosmetic problem

2 - minor usability problem

3 - major usability problem; important to fix

4 - usability catastrophe; imperative to fix

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Violation 1:
Issue:
No welcome page. As we open the application there is no welcome page. It provide us directly
with the tests.

Severity level: 2
Heuristic violated:
Aesthetic and minimalist design.

Description:
There is no welcome page of this application hence making this not a discreet design.

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Violation 2:
Issue:
Inconsistent color theme.

Severity level: 1.
Heuristic violated:
Standard and consistency, aesthetic and minimalist design.

Description:
Color scheme is inconsistent as we can see there are different backgrounds on different tests.
In these both tests background color is different. In first test (Glaucoma survey) background is
in blue-gray tone where as in Amsler Gold background is white.

Violation 3:

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Issue:
Application cannot be used without massive documentation.

Heuristic violated:
Help and documentation.

Severity level: 3.
Description:
The terms used are too complex. To use them there is excessive documentation given. User
need to read all instructions in order to perform a test.

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Violation 4:
Issue:
Not clear what to do in some tests.

Heuristic violated:
User control and freedom.

Severity level: 4.
Description:
If user clicked a button by mistake there is no option for going back. For example in case of
visual activity test we cannot go back as there is no undo option. We have to perform whole
task again in case of any accidental error. In this case if we click stop by mistake it will stop the
test at this point and give user result hence not letting user continue the test .

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Violation 5:
Issue:
The test is not so accurate as it produces same result every time.

Severity: 3
Heuristic Violated:
Flexibility and efficiency of use.

Description:
Test always produces same results even if we have both eyes or any eye uncovered.

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Violation 6:
Issue:
The test only offers two color background.

Severity: 2
Heuristic Violated:
Aesthetic and minimalist design.

Description:
In case of visual acuity, the test only offers black and white background. If people are not able
to see these background it will become difficult for them to use the app.

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Violation 7:
Issue:
The color blindness test requires user to click on the picture displaying on screen in order to
select an option.

Severity: 2
Heuristic Violated:
Recognition rather than recall.

Description:
If the user doesn’t click on the picture the test will not proceed and it is not even displaying a
message to click on the picture. It only indicates this in instruction before the test which most
of the people generally skip.

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Violation 8:
Issue:
Wrong description of amster grid on homepage.

Severity: 2
Heuristic Violated:
Aesthetic and minimalist design.

Description:
In description of amster grid, instead of your ‘you’ is written which creates confusion and
effects the aesthetics of the design.

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Violation 9:
Issue:
The app only allows to share the result on Facebook or rate the app

Severity: 3
Heuristic Violated:
Match between system and the real world.

Description:
It doesn’t give any remarks and suggestion, allow the user to save the results in gallery and nor
provide necessary remarks and suggestion to the user.

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Violation 10:
Issue:
The abbreviation used for something in color blindness creates ambiguity as it is not clearly
defined and can result in number of possibilities.

Severity: 3
Heuristic Violated:
Consistency and standards.

Description:
The test doesn’t provide any description of “sg” term used.

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Violation 11:
Issue:
There is no option available for the change of language
Severity: 3
Heuristic Violated:
User control and freedom
Description:
Users of this app are from different background and understand different language not
all users are good at English there must option for selection of language other than
English

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Violation 12:
Issue:
Some app test are paid
Severity: 3
Heuristic Violated:
Flexibility and efficiency to use
Description:
There are some test which doesnt proceed without paying all test must be free
without any charges

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Violation 13:
Issue:
Actions are opposite to words
Severity: 2
Heuristic Violated:
Visibility of system status

Description:
As there is title of written test but test appered as multiple choice questions

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Issues-Evaluator Matrix:
Group members Violations

Zahra Abbas Violation-1 Violation-2 Violation-3 Violation-4

Azka Khalid Violation-5 Violation-6 Violation-7 Violation-8
Haiqa Sohail Violation-9 Violation-10 Violation-11 Violation-12

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